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EE Outage Report in Abercanaid, Merthyr Tydfil County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Abercanaid, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Abercanaid and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Abercanaid, Merthyr Tydfil County Borough, Wales 04/18/2024 18:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Abercanaid, Merthyr Tydfil County Borough, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Blackwood, Caerphilly, Hengoed, Treharris, Aberdare, Tredegar, Tonypandy, Ferndale, Bargoed, Pontypridd, Porth, Mountain Ash and Treorchy.

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City Problem Type Report Time
United KingdomMerthyr Tydfil Total Blackout
United KingdomBlackwood Phone
United KingdomCaerphilly Phone
United KingdomCaerphilly Phone
United KingdomCaerphilly Total Blackout
United KingdomHengoed Wi-fi

Community Discussion

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EE Issues Reports Near Abercanaid, Wales

Latest outage, problems and issue reports in Abercanaid and nearby locations:

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoLockett11 itsonlyme (@JoLockett11) reported

    @EE Could you tell me why you've closed our complaint we put in this morning without even contacting us. All we wanted was to upgrade how hard is that but now you've added an extra £40 on it when we have the original invoice. You have lost a valuable customer of 10 years

  • NooPuddles Nikki (@NooPuddles) reported

    Hi @EE - I’ve been without phone signal and 4G since the storm on Friday night/Saturday morning. Any idea when it will be fixed please?

  • cribby2468 CRIBBY (@cribby2468) reported

    If I had £1 for every time my signal dropped out on @EE I’d have enough to buy myself out of this ****** contract and service and get onboard with a proper mobile network. Useless

  • SpoonShar Shar Shik (@SpoonShar) reported

    @EE is there an outage in Notts? I've had poor signal all day

  • Houghton101 Lee Houghton (@Houghton101) reported

    Terrible experience! Was offered a PS5 so paid full price. EE then decided because I was a new customer they were going to cancel my order after taking money. Customer service unhelpful, on phone for hours to get through. Lucky I was in my cool off period! Now left. Avoid @EE

  • chxrleighbaines charleigh (@chxrleighbaines) reported

    @EE i need advise on unlocking my old phone to any network

  • ShockHorrorHari Harri (@ShockHorrorHari) reported

    @EE someone explain to me why my DD has been cancelled? Just had letter asking for 100+ quid and just tried to call out yet my account has been barred. Balance now paid but not happy this has happened! Continued issue since upgrading few months back.

  • claireM821011 Claire M (@claireM821011) reported

    @EE there seems to have 'been a problem' with the android app now for over a week. Any chance of fixing it? I've uninstalled and reinstalled it, but its still not working?

  • kidmorris Rachel Morris-McGee (@kidmorris) reported

    continued ...part 2 the worst of the bunch @EE haven't bothered to respond to my tweets or look at how they could improve the handling of bereavement calls, so no one else experiences the appalling customer service I did last week

  • _har_1 H (@_har_1) reported

    @EE had a really stressful month with the worst and most inconsistent service provider in the UK. 10s of calls dropped, no service some days and over 3 hours on hold trying to speak to someone and still a week later not being able to get hold of customer service. #uksworstnetwork