EE Outage Report in Abercanaid, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Abercanaid, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Abercanaid and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at EE
EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Abercanaid, Merthyr Tydfil County Borough, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Caerphilly, Merthyr Tydfil, Blackwood, Hengoed, Pontypridd and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Tonypandy |
Phone | |
| Caerphilly |
Phone | |
| Tonypandy |
Internet | |
| Caerphilly |
Internet | |
| Merthyr Tydfil |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Abercanaid, Wales
Latest outage, problems and issue reports in Abercanaid and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Goose
(@Goose_1975) reported
@EE My son fell over and screen is cracked and now doesn't work...
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scott perry
(@scottcperry69) reported
@EE is anyone available to discuss an upgrade issue?
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Shatzy
(@KhanShaziah) reported
@EE battery blow up. Been trying to get an upgrade for the 6 weeks. Been misrepresented to, by two different sales agents, told that I had pay an early upgrade fee then told I did not have to. It's gone from bad to worse. Been on the phone for 4 hours yesterday and almost
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Jason Inglis
(@jsninglis) reported
@EE Yes managed to do via the website. Still not sure what issue I’m app is but sure it will sort itself. Tks
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Shatzy
(@KhanShaziah) reported
@EE Had the most horrible customer journey with EE. Been a customer for 25 years, paid every bill on time. Got the i-phone XS which started to fall apart, torch went, camera stopped working, dropped calls, people could not hear me until I put the phone on speaker, and then the
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Shatzy
(@KhanShaziah) reported
@Raeburn1610 @EE I have also had the worst customer journey with EE. And I have been with them for 25 years. Thinking of leaving too. I would just do it.
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Club Deck Geo 🏆🇬🇧
(@ClubdeckGeo) reported
@virginmedia @EE Mobile network down Glasgow... Any updates?
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Steve Eastbury
(@SteveEastbury) reported
@EE So trying to get info as a new customer and your calls keep failing? Is this what I should expect of your service and go elsewhere?
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Alan F
(@Alanf_1878) reported
@EE Day started been waiting 3 days for manager to call me regarding a complaint...... then yesterday i had to phone up again told a manager will be in touch in next 30 mins and suprise suprise another day and still no call!! Another reason why this company is a JOKE!!!
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Robert Bryan
(@RobertBryan) reported
@EE How to I get signal on my street? All around us is fine but up are street it's none existing