EE Outage Report in Abercanaid, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Abercanaid, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Abercanaid and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Abercanaid, Merthyr Tydfil County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Hengoed, Merthyr Tydfil, Mountain Ash, Blackwood, Aberdare, Tonypandy, Caerphilly, Abertillery and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Hengoed |
Phone | |
| Merthyr Tydfil |
Internet | |
| Pontypridd |
Wi-fi | |
| Mountain Ash |
Total Blackout | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Abercanaid, Wales
Latest outage, problems and issue reports in Abercanaid and nearby locations:
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Soulie
(@___BrianT____) reported
@bradalarroads @EE Can't you change it now? You can make a complaint to them saying they aren't providing the service. So technically you can get out of the contract.
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roy hanson
(@royhans11426004) reported
@EE Bull bull bull sky network is number 1 that’s why I left crappy EE for
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Tracey Lindsay
(@TraceyL07315265) reported
@EE the mind boggles how EE are probably providing the best coverage combined with the most incompetent customer service. Frustrated doesn't even come close!
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Dan Kane
(@Dappa_91) reported
@EE recently upgraded and want to access BT Sport again, can you help?
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Paul Gravestock
(@pgravestock) reported
@EE So you don’t plan to support any kind of sender ID? Caller ID is pointless as it is so easily spoofed. I want an option to refuse calls if the sender cannot be verified. The level of robocalls is easily 20:1 robo to real calls these days and these people operate without impunity
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Paul Gravestock
(@pgravestock) reported
Hey @EE Would be keen to hear what you are actively doing to clamp down on Robocalls. Not platitudes, or apologies,but real, tangible action. If you can’t control it, makes me question the need for the landline I pay you for.
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Portia Conn
(@PortiaConn) reported
Hi @ee just wanna say your website is so so so terribly bad and whoever made it needs to be sacked
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IGL
(@IndigoLousie) reported
@EE hello I need to cancel my EE phone insurance as my plan is coming to an end soon and I won’t be renewing it. How do I go about this? Many thanks
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𝓚𝔂𝓵𝓲𝓮𝓮𝓮 ♥
(@Kylers2611) reported
@EE ARE YOU TAKING THE ******* PISS? I HAVE TWEETED YOU TWICE AND BEEN IGNORED. GREAT CUSTOMER SERVICE THIS IM ALSO STILL WAITING FOR MY MANAGER CALL BACK I HAVEN’T RECEIVED
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Chipper 👻
(@Chipper_) reported
Anyone else having @EE signal problems today?