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EE outages and service status in Ebbw Vale, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 17% Wi-fi (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Hengoed, Treharris, Cwmbran, Brecon, Merthyr Tydfil, New Tredegar, Bargoed, and Blackwood.

CityProblem TypeReport Time
Hengoed Wi-fi 9 days ago
Treharris Phone 10 days ago
Cwmbran Internet 14 days ago
Brecon Phone 18 days ago
Merthyr Tydfil Internet 18 days ago
New Tredegar Internet 27 days ago

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • TomWise_
    Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • mandymills50
    Mandy Mills (@mandymills50) reported from Brecon, Wales

    @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • AledThom
    Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • owainharris3
    Owain Llŷr Harris (@owainharris3) reported from Porth, Wales

    @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • alanjonestcbc
    Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • WelshROK
    Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lyndannh
    Lynda Hull (@lyndannh) reported

    @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

  • marcd5123
    Marc Davis (@marcd5123) reported

    @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

  • AndrewCarn1
    Andy Carn (@AndrewCarn1) reported

    @EE @SJG1007 So annoying...your a tech company with the worst app

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

  • patton_wayne
    Wayne Patton (@patton_wayne) reported

    @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

  • stevep27a
    StevieP (@stevep27a) reported

    @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

  • trickytrees12
    Thomas Payne (@trickytrees12) reported

    Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

  • AlexiaPRGal
    Alexia Da Silva (@AlexiaPRGal) reported

    3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE

  • _LFC_Red_
    Caldoon (@_LFC_Red_) reported

    @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

  • HappyDa63374790
    LifesTooShort (@HappyDa63374790) reported

    @MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.