EE outages and service status in Ebbw Vale, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 12, 1:46 PM GMT+1.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ebbw Vale, Wales
The most recent EE outage reports came from the following cities: Pontypool, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool
|
Phone | 2 days ago |
|
Tonypandy
|
Internet | 3 days ago |
|
Aberdare
|
Phone | 1 month ago |
|
Merthyr Tydfil
|
Internet | 2 months ago |
|
Treharris
|
Phone | 2 months ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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kev percy (@kevpercy84) reported from Abergavenny, WalesCan someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Edfen19 (@edfen19) reportedWhy are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK
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Luke Marsh (@luke_marsh_) reported@EE absolutely shocking customer service here. My broadband is down!
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Beasty 90 (@90Beasty) reportedWHY HAS MY SERVICE STILL NOT BEEN RE-ACTIVATED?? Its been over 5 days since i have paid my bill, RE-INSTATE before next friday or i will ask my lawyer to help me cancel the contract with you!!! @EE
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Nathan Pope (@nthpopee) reported@EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!
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Michael Williamson (@michaeljw_97) reported@EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.
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Beasty 90 (@90Beasty) reported@EE I have paid & its been over a week yet STILL NO service, why is that??
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Aaron J Fox (@official_ajfox) reported@EE the phone network all mlnth has been bloody awful! Who do i speak to on phone as this a joke
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Andy Hobbs (@AJHobbsy) reportedCustomer service at @EE still no better after all these years #disappointed
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Chris Wheal (@whealie) reportedBlimey! @EE can't you provide a decent signal in the middle of Blackpool?
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Darren Snow (@darrensnowecfc) reported@EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment