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EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, Pontypool, Mountain Ash, and Abertillery.

CityProblem TypeReport Time
Blackwood Wi-fi 2 days ago
New Tredegar Wi-fi 2 days ago
Hengoed Wi-fi 6 days ago
Treharris Phone 9 days ago
Merthyr Tydfil Wi-fi 16 days ago
Cwmbran Phone 18 days ago

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • drsarahjlewis
    Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • pinguc7gjt
    Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Tudorbrewery
    Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • owainharris3
    Owain Llŷr Harris (@owainharris3) reported from Porth, Wales

    @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Welsh_Si
    Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • man_of_gwent
    Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • lhowellscuro
    Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amestaper
    Alex Paterson (@amestaper) reported

    Anyone know how to cancel an @EE plan using their web portal?

  • mattvern
    Matt Parry. (@mattvern) reported

    @EE Extremely unhappy customer, I pay every month a big bill & yet I’m charged for returning a new I phone, I purchased a different I phone from you & was charged again. Thanks👍🏼

  • LudwigLedbury
    Ludwig Ledbury* (@LudwigLedbury) reported

    Seeing as how BT Openreach no-showed my appointment this morning with no notification whatsoever, leaving sat around waiting for FIVE HOURS and missing a shift in work, how do I go about claiming compensation for having such a s***e service for over a week @EE @OpenreachHelp

  • DarrenMoggie66
    Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • oatfedgoat
    Matt Mccarter (@oatfedgoat) reported

    @EE Thanks, appreciate how busy you have been lately. I’ve seen different dates on the forum from people after speaking with customer service assistants. Some saying before 15th dec, others 20th Jan. If it’s 20th Jan ie after Xmas then this is a problem.

  • TheReal41503704
    The Real Deal (@TheReal41503704) reported

    @EE find it quite rude that nobody has bothered to get in touch regarding my poor service.

  • gooner_1688
    gooner (@gooner_1688) reported

    @EE Not meaning to sound rude here @EE but would you mind answering my queries

  • p80owl
    pat ocallaghan (@p80owl) reported

    @MarcAllera @bt_uk @EE 4 hours over 2 days. 5 different departments. No managers at work apparently. Admitted being sold a service you cannot provide. Was told you can leave if you want to? Great service!!

  • GetMeAManager
    Karen is Correct (@GetMeAManager) reported

    @SuperSueWoman @EE Silly customer. Always wrong.

  • megsyfoster
    MEGAN FOSTER (@megsyfoster) reported

    @EE The Recycle Team customer service is extremely dissatisfying. Was on hold for 40 minutes and still am yet to speak to a team member, my emails are being ignored AND still haven’t received my trade in quote amount. (Despite being promised it would be with me by today). HELP!