EE outages and service status in Ebbw Vale, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ebbw Vale, Wales
The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Blackwood, and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare
|
Phone | 26 days ago |
|
Merthyr Tydfil
|
Internet | 30 days ago |
|
Treharris
|
Phone | 30 days ago |
|
Aberdare
|
Internet | 1 month ago |
|
Hengoed
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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π΄σ §σ ’σ ·σ ¬σ ³σ Ώ Kelly Colwill π΄σ §σ ’σ ·σ ¬σ ³σ Ώπππ (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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π΄σ §σ ’σ ·σ ¬σ ³σ Ώ Kelly Colwill π΄σ §σ ’σ ·σ ¬σ ³σ Ώπππ (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!π‘
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didnβt match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I canβt seem to gift data via the app or online?
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π¬π§Jamieπ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service π
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated Iβm feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been πpast 6yrs, now my solicitor is involved!
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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π¬π§Jamieπ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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kev percy (@kevpercy84) reported from Abergavenny, WalesCan someone @EE let me know what happened this morning. No signal at all and canβt access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ANDREW HENDERSON (@AHende1006) reported@bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .
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Daniel M #BCUK (@ExpiredMinotaur) reported@EE Im not calling to tell you your link is broken
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Pepe.meister (@g_man755) reportedBeen on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you canβt even complete a query so I beg to ask who crowned you with such a dead service?
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Sharon (@hydref) reportedOur @EE broadband has been down in Keswick since at least 6am yesterday, your service status page isn't working, and all we've heard from you is a text saying you're looking into it. An update of whats happening would be nice!
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Bigpiz Official Page (@bigpiz_) reported@EE @EE 150 is exactly where I already got nowhere thatβs the problem. Charged Β£4/min and now refused a refund. Iβm raising a formal complaint, and if itβs not resolved it goes to the Ombudsman. Iβd rather sort it here please DM me.
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Fi (@LetsTweetPotter) reported@EE I already have. They just said theres no such thing, which seems a bit silly. When people cancel last minute do those appointments just go unused? Can I not just plug in the stuff myself and then you activate it?
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Michael Williamson (@michaeljw_97) reported@EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add
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πΊπππ πΆππππππ (@KateGleeson1) reported@EE Hi, my mother has been trying to get through to your customer service all morning with no luck. Sheβs disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? Weβd really appreciate the help. Thank you.
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angel (@fathersaph) reported@EE one of your employees added insurance to my phone plan after i refused and now your company is refusing to help me. look into this employee and see how many people call to cancel insurance.
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Erika (@ErikaDucker) reported@EE between store snd your repair centre there has been damaged caused to my phone yet all denying it and saying ive caused the damage yet it wasnt logged when booked in!! Won't let me complain! COVER UP!!!