EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Phone | |
| Porth |
Internet | |
| Blackwood |
Wi-fi | |
| Hengoed |
Wi-fi | |
| Pontypool |
Phone | |
| Porth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Mandy Mills
(@mandymills50) reported
from
Brecon, Wales
@squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lookinside
(@virtuallyinside) reported
@EE There must have been a reboot while I was out and two of my cameras were not working. I needed to check the IP addresses applied automatically but I couldn't get that info in the app.
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Chris Phillips
(@chrisphillips76) reported
@EE Thank you. I appreciate your prompt responsThere’s a 45 mins wait via 150 - is there a line directly to customer complaints ?
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Gillian McKinnon
(@giframac) reported
@EE No - your website is rubbish as is your phone service!
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Chris Phillips
(@chrisphillips76) reported
I’ve just experienced a really poor experience in @EE store and I’d like to speak to someone urgently please
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kevin harding
(@k71vnh) reported
@EE I was over 6 months with non working extenders ! Despite paying the extra for the service . No refund ... the app is absolutely appalling ! It is absolutely no use to see what is going on within the home network when various devices aren't connecting/ dropping out ! Very poor
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Sam MacColl
(@sambobmac) reported
@EE I'm trying to speak to the loyalty team again after they called me on Wednesday, are you able to help me arrange them to call me back, please?
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Pan
(@Pansalita101) reported
@EE I have no way to contact you to log a technical issue . Your automatic phone routing doesn’t give any option for this category for help. I’ve had to select “I want to leave EE” even tho I don’t , just to see if I can get a person to speak to - now the wait is 45 mins. I just want to raise a support ticket. Issue is: calls are not coming through at all. Initially went to VM, I turned that divert off; now it’s just shows “Engaged” tone. My phone is available. Not receiving calls please assist
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Lynda Carol Kelly
(@LyndaCarolKelly) reported
@EE What's occurring with my speeds ? They're up and down like a *****'s drawers the past few weeks and today I can't even see photos incoming on emails ! It is ridiculous. On a bloody F1 weekend yet again you're letting me down. Not impressed
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Name cannot be blank
(@itssteve2025) reported
@EE Service drops out, calls drop out, calls take ages to connect even with full bars. I can't get signal in the middle of my local town. I've never experienced a more broken, unstable and patchy service
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James
(@JamesBarnes93) reported
@EE why do you send DPD PIN codes through text when the numbers we have got with you are for iPads. We don’t receive texts through iPad. So now have to reject a delivery because this is stupid.