EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at EE
EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Cwmbran, Porth, Ferndale, Brecon, Aberdare, Blackwood, Ynysddu and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Cwmbran |
Internet | |
| Porth |
TV | |
| Ferndale |
Internet | |
| Brecon |
Total Blackout | |
| Aberdare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Mandy Mills
(@mandymills50) reported
from
Brecon, Wales
@squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paula m
(@PaulaRossi47) reported
@EE The issue isn't sorted I think after a customer of over 20yrs when my contract finishes I will leave
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Andy
(@amnowell_andy) reported
@EE why send sales people to doors offering fibre bb and telling existing customers you can move to a fibre contract for less money when actually told that you can’t and it would be more expensive. Bb customer with 2 phone contract for over 15 yrs and told nothing can be done 👍
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wise151721
(@wise151721) reported
@EE what do I have to do to get you to send me a label to return equipment that your sales team should never have sold me in the first place - now the third time trying to contact your company !!!!
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Paula m
(@PaulaRossi47) reported
@EE I could ring her back but no thanks the questions she asked were ridiculous not going thru that again my anxiety levels were awful shecdidnt seem to know what she was doing
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R K
(@rkspaceX) reported
@EE hello, there is no network since morning in Tilehurst, Reading. When will it be resolved?
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misfit38 ⚒🫧
(@misfituser38) reported
@Lionesses @EE Agyemang, without her equaliser, we were down and going out!
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Daniel
(@Thedeejayasylum) reported
Day 6 without any signal from @EE – what is happening?! I appreciate the refund for the days I couldn't use my phone, but what about the stress and crucial calls I need to make? @Ofcom
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Norman robb
(@Norman_robb74) reported
@CassInTheAttic @EE Best go in the app and use messages service DO NOT USE THE EE HELP OPTION ON HERE
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FINGERSJOHN✌
(@jnafr) reported
@ThreeUKSupport still no network coverage B43 7EQ Great Barr Birmingham. 7 weeks now.Pilon moved and NO connection for 3 & @EE .Old Horns Pub and other buisness telling customers they are sorry.
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SEANIE
(@SEANIE123456789) reported
@Lionesses @EE Why didn't Michelle start the game, poor tactics.