EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Cwmbran, Brecon, Merthyr Tydfil, New Tredegar, Bargoed, Blackwood, Hengoed, and Treharris.

City	Problem Type	Report Time
Cwmbran	Internet	1 day ago
Brecon	Phone	6 days ago
Merthyr Tydfil	Internet	6 days ago
New Tredegar	Internet	15 days ago
Bargoed	Internet	1 month ago
Blackwood	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  lisa marshall (@lisa150_5) reported 2 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Magic Man (@MagicMerry88) reported 4 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  lisa marshall (@lisa150_5) reported 5 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 5 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 7 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 8 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 14 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Steffan McMahon (@Steffan_McMahon) reported 21 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Steffan McMahon (@Steffan_McMahon) reported 23 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Eddy (@ChrisEddy_7) reported 37 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Steffan McMahon (@Steffan_McMahon) reported 38 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Rob S Photography (@photographyrsp) reported 38 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  K A C E Y (@KaceyEdwards91) reported 42 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Magic Man (@MagicMerry88) reported 44 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 51 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Andrew Lippiatt (@LippyBoy123) reported 57 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Mike Conjoice (@mikeconjoice) reported 57 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Sarah Lewis (@drsarahjlewis) reported 58 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 60 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 60 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Carn (@AndrewCarn1) reported 5 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  Karim Harbott (@KarimHarbott) reported 7 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Gordon Murdie (@GordonMurdie) reported 7 minutes ago

  @EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.

• 
  Rachel Bridge (@rachelbbridge) reported 8 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  HockeySemp (@HockeySemp) reported 8 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  ⚫️ ElleQat (@BaroqueChic) reported 9 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Micky Jones (@MickyJones_) reported 11 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 15 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  NomadBiker148™ (@StuTheLad) reported 17 minutes ago

  @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

• 
  Big M! (@MforMeya) reported 20 minutes ago

  @EE what sort of horrible network are you guys operating lately? Please dpmo 😒