EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Pontypool, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Pontypool	Phone	4 days ago
Tonypandy	Internet	4 days ago
Aberdare	Phone	1 month ago
Merthyr Tydfil	Internet	2 months ago
Treharris	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 2 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 5 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Lucy (@HeyLucyAnne) reported 8 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 10 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Eddy (@ChrisEddy_7) reported 11 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Eddy (@ChrisEddy_7) reported 19 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  kev percy (@kevpercy84) reported 19 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Paul Blunsdon (@R18LUN) reported 23 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  Magic Man (@MagicMerry88) reported 25 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  geraint evans (@mrbean1977) reported 25 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Andrew Lippiatt (@LippyBoy123) reported 28 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Tudor Brewery (@Tudorbrewery) reported 33 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Tim Powell (@timscoreboard) reported 34 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Magic Man (@MagicMerry88) reported 39 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Vicki Price (@mrsvpricetweets) reported 40 minutes ago from Gilwern, Wales

  @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

• 
  Rob O'Keefe (@WelshROK) reported 44 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Chris Woods (@w00dsy_10) reported 45 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 48 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Simon Latham (@Welsh_Si) reported 54 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Aled Thomas (@AledThom) reported 59 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott K ⚒ (@srk1407) reported 6 minutes ago

  @EE Your cell tower at CO11 2FS is down. Not 5G. No data.

• 
  Vicky (@Victori71226638) reported 9 minutes ago

  @EE I have tried and they have told me they can’t help?

• 
  Rahana Ali (@Rahana_Ali) reported 9 minutes ago

  @EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.

• 
  Mr Gray (@Monetization26) reported 9 minutes ago

  @EE So today our internet has been down since 10:30am, 30 houses have no internet so there sending an engineer out tomorrow he’s going to be busy!!!!! Why didn’t they just say there’s a site wide outage!!!!.

• 
  Stephen B (@Stephen40141780) reported 10 minutes ago

  @EE I may move my own phone & 2 family contracts to EE. Before I do, confirm whether EE has ever, currently, or plans to provide free/subsidised phones SIMs data or other support to organisations assisting illegal immigrants or asylum seekers in the UK? Straight answer please.

• 
  Matthew Bramhall (@bigkingbadger) reported 11 minutes ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yes It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

• 
  Will Wright (@WillWri36918764) reported 18 minutes ago

  @EE Told @EE we want to leave and cancel direct debit, threatened with debt collectors as we are in a 'contract'. Sorry, @EE are the only ones not fulfilling their end of the contract!

• 
  Luke Marsh (@luke_marsh_) reported 21 minutes ago

  @EE absolutely shocking customer service here. My broadband is down!

• 
  Martin Winstanley (@soupisready) reported 23 minutes ago

  @EE I talk with your team. your team promised to call back. your team never call back.