EE outages and service status in Ebbw Vale, Wales
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- EE generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (75%)
- Internet (25%)
The latest reports from users having issues in Ebbw Vale come from postal codes NP23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ebbw Vale, Wales
The most recent EE outage reports came from the following cities: Ebbw Vale, Hengoed, Pontypool, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 11 days ago |
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Phone | 11 days ago |
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Phone | 20 days ago |
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Internet | 20 days ago |
Community Discussion
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EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still havenโt had confirmation account is closed and still having text message updates about the problems in the area ๐ฅฑ
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks ๐great service
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service ๐
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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dragon123 (@dragon123456654) reported from Abergavenny, Wales@EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐๐๐ (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE Itโs about the continued signal issues and having to ring each month and my husband checked yesterday & they havenโt given him his credits Iโve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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๐ฎ DullUddenCow ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UKโs favourite network my arse!
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE Iโm looking to cancel my account and move to another supplier could you contact me please 07979990007
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Owain Llลทr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Tom Wise ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐ฎ๐ช how customers calls should be handled ๐๐ผ๐๐ผ
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the ยฃ85 cash back promised. Take anything owed out of that ๐๐ผ avoid Talk Talk!!!
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Chris Taylor๐๐ฅ๐คฆโโ๏ธ (@pinguc7gjt) reported from Blaenavon, Wales@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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VinZin (@_vzinni) reported@EE You probably havenโt even read my message. Iโve already spent three hours with your team. Itโs not working.
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Karen Elizabeth (@virgodragon864) reported@EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.
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Ray Planet Earth ๐ฌ๐ง (@JimBob1046620) reported@CallMeMysticall @LeilaniDowding @EE there is that, but they will get IP, should they want Old Phone , yes! Cookies is an issue tbh
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VisionsofGold (@VisionsofGold) reportedSo @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp
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Alex Burns ๐ฌ๐ง๐ฌ๐ง๐ฌ๐ง (@RaPiDkIlLzZz) reported@CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse
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Carl Meah (@MeahCarl) reported@WeAreOpenreach @bt_uk @EE your service is absolutely pathetic ๐
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Andy (Honk Honk) Robertson (@AndyRob04327914) reported@ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.
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Wozza (@Wozza777) reported@LeilaniDowding @EE You use the mobile network
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Justin (@kingjustin123_) reported@Ofcom Can you point me to the relevant guidance about mobile service prolonged failure @EE has had signal issues for the past 90 days and have offered ยฃ0 in compensation, only credited what I would have paid if it was working ๐ตโ๐ซ๐ตโ๐ซ
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Andrew Robinson (@apr9999) reported@EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!