EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, Pontypool, Mountain Ash, and Abertillery.

City	Problem Type	Report Time
Bargoed	Internet	17 hours ago
Blackwood	Wi-fi	3 days ago
New Tredegar	Wi-fi	3 days ago
Hengoed	Wi-fi	7 days ago
Treharris	Phone	10 days ago
Merthyr Tydfil	Wi-fi	18 days ago

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  Lisa Howells (@lhowellscuro) reported 53 seconds ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  lisa marshall (@lisa150_5) reported 6 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Paul Blunsdon (@R18LUN) reported 7 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  Sarah Lewis (@drsarahjlewis) reported 7 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 9 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Tudor Brewery (@Tudorbrewery) reported 9 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Mike Conjoice (@mikeconjoice) reported 10 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  lee williams (@thelee_x_w) reported 10 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Magic Man (@MagicMerry88) reported 10 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 18 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Owain Llŷr Harris (@owainharris3) reported 21 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Stephen Davies (@man_of_gwent) reported 26 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 33 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 34 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Magic Man (@MagicMerry88) reported 38 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  lee williams (@thelee_x_w) reported 38 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Simon Latham (@Welsh_Si) reported 41 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Ben Williams (@BenThatFlies) reported 49 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  lisa marshall (@lisa150_5) reported 51 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  lisa marshall (@lisa150_5) reported 59 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harvey-Thomas John Keegan🏆🏆🏆💙💙 (@HarveyThomasCFC) reported 5 minutes ago

  For my #ChelseaFC followers who want to join a new phone network instead of @ThreeUK why don’t you try these guys instead @O2 @EE they are 2 of the best options out there in my opinion

• 
  Melody (@Melodysk) reported 7 minutes ago

  @EE please help - husband sent back a Samsung E21 to warehouse - registered post. It was been tracked -signed for and they’ve lost it. They are now saying we will need to pay for the phone - over £600 - HELP PLEASE

• 
  Simon Martin (@SimonMartin0311) reported 10 minutes ago

  @EE @allsop6724 I’d never use you in a million years. Woke rubbish

• 
  Bob Amser (@hairyhistory) reported 10 minutes ago

  @EE It would be far better if I actually had the signal I pay for. Or even some sort of response to my DM from a few days ago! FYI this “maintenance/Upgrade” has been going on all week and it’s worse now than before the work started. #EE

• 
  SetToStun (@therangetrooper) reported 15 minutes ago

  @EE You need to check your quote tweets You turned off replies because you knew what would happen It bombed, pun intended Threatening your customers with a ban because they highlight your bad choices is disappointing but not surprising

• 
  Tom Kitten (@Jeeveso2) reported 17 minutes ago

  @EE Hi: your annoying Bertie "help" thing isn't working at all. I keep getting "LP_RECONNECT. Sorry, I could not find anything for that " Can you look into this please.

• 
  Holly Clunie (@LadyClunie) reported 19 minutes ago

  @EE Is there an expected date for standard S22 deliveries? I appreciate there have been delays, so wait not an issue, however trade-in have already sent pack and state a date my current phone is expected back despite being told this wouldn't be done until I received the new one.

• 
  jacob (@iamgoldsteps) reported 20 minutes ago

  @xosassysarahxo @EE How am I supposed spend the day at work with no service ? Or just daily life ? EE still pay no attention to our tweets we are paying for a service that’s not even working it’s ridiculous

• 
  Julia (@juliainthesun) reported 21 minutes ago

  @EE Can't log in due to an error and new replacement sim doesn't work

• 
  Jimbob (@Jimleebob1991) reported 23 minutes ago

  @EE any idea on when the internet services will be back it's been down for hours now