EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Pontypool, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Hengoed, Brecon, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	6 days ago
Pontypool	Wi-fi	7 days ago
Blackwood	Phone	9 days ago
Blackwood	Internet	10 days ago
Abergavenny	Internet	11 days ago
Cwmbran	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  lisa marshall (@lisa150_5) reported 43 seconds ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 3 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Rob S Photography (@photographyrsp) reported 15 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  K A C E Y (@KaceyEdwards91) reported 15 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Chris Woods (@w00dsy_10) reported 15 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Lisa Howells (@lhowellscuro) reported 18 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  Atif Raza (@atifter) reported 19 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 21 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Eddy (@ChrisEddy_7) reported 24 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Magic Man (@MagicMerry88) reported 28 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Kacey Edwards (@KaceyEdwards91) reported 31 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Cath (@CatherineJ43) reported 34 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 36 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Aled Thomas (@AledThom) reported 40 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  dragon123 (@dragon123456654) reported 43 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 44 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Steffan McMahon (@Steffan_McMahon) reported 48 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 50 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Steffan McMahon (@Steffan_McMahon) reported 52 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Vicki Price (@mrsvpricetweets) reported 52 minutes ago from Gilwern, Wales

  @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Essex (@JEssex28942) reported 3 minutes ago

  @EE I have your Digital home phone service. It’s 20p per minute. Can I add a call package?

• 
  Paul Crimes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulcrimes) reported 3 minutes ago

  @EE Been trying to get onto the app for hours but keep getting told something is wrong, almost impossible to talk to anyone as there's no option on the helpline. Last time this happened someone at EE had suspended my account as I had a different logon. Took ages to fix. Unhappy

• 
  JC (@jaykona3670) reported 5 minutes ago

  @EE I’m having problems with my broadband, tried to sort using the App but won’t resolve the issue. I work from home and dont really have time to be spending sorting out broadband issues. I’m new to EE following migration from BT and would appreciate some assistance with this

• 
  Rob Palmer (@robbopalmer) reported 6 minutes ago

  Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

• 
  Stu 🇬🇧 (@vis_unita) reported 7 minutes ago

  @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 8 minutes ago

  @England @EE Shouldn’t of been a player of the match they were ALL awful!!

• 
  🇮🇷Madison (@mr_introvert_90) reported 9 minutes ago

  @England @EE Poor performance

• 
  Adniel💙 (@OdumahDaniel) reported 13 minutes ago

  @England @EE You’re very stupid. Man of the match for which useless game? Bunch of animals can’t beat New Zealand properly and u are asking who is my man of the match. The players the coach and admin you’re all big fools.

• 
  𝗪𝗶𝗻𝗴𝗠𝗮𝗻🥷🏽🍁 (@Frimpo20x) reported 16 minutes ago

  @England @Potential_Pop @EE Madueke should never have been called, what does he have over Rio??

• 
  Lord Pĥtẹvë Rəndom of Stoughəm Həll 🇺🇦🇺🇦🌈 (@PodmanG) reported 16 minutes ago

  @EE I trust that the long outage wasn't caused by an attack on our account or details.. it was down for quite a considerable time. Kindly advise.