EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent EE outage reports came from the following cities: Blackwood, Treharris, Newbridge, Tonypandy, Porth, Hengoed, Pontypool, Mountain Ash, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Treharris |
Wi-fi | |
| Newbridge |
Wi-fi | |
| Tonypandy |
Phone | |
| Porth |
Internet | |
| Blackwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ulfric Winterwolf
(@SJWolfe_54) reported
@Tommycoops @EE I never got notified last time either. Also when the switch was out of stock last year I was never notified either.
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James White
(@jamesmacwhite) reported
@CarlTSpeak @EE Ooof, certainly not usable! You're going to have to get an external antenna high up on your house to get that signal boosted just so you actually sustain a solid connection to the nearest cell tower, but at that point even for a backup, is it worth it? EE will do it for £100.
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James White
(@jamesmacwhite) reported
@CarlTSpeak @EE It can be a gamble with 4G/5G. If you've got good 5G coverage it will absolutely smash FTTC, but if the signals bad it hurts. That is exceptionally bad though, do wonder if there's an issue with the towers, given the poor performance or just really bad coverage.
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Ginge!
(@TheGiggaBaby) reported
@PaigeChristieUK @EE Trying to be nice.... customer service is hard...
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Darren Hogg
(@mightyredman) reported
@EE Broadband down in DE11?
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Old Gits and Dragons
(@OldGitsnDragons) reported
New EE router. Fired up this morning. WiFi stupidly fast. Light will not turn blue, sits at green. LAN not working for our digibox TV. Any suggestions? @EE
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Carl Thomas
(@CarlTSpeak) reported
@jamesmacwhite @EE Nope. I sense a cooling off period cancellation in my near future due to network performance being nowhere near claims.
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Stephen melia
(@oliverian07) reported
@EE thanks for messing up my ability to use my phone. Ordered esim hasn’t seemed to work when installing,lady on customer services put the phone down on me at 9pm sharp. Now I have no phone and no call centre is closed. Let’s hope I don’t miss any important calls
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James Hicks
(@jameshicks94) reported
@gamerhooduk @EE any help from you guys. Couldn't find any way to access section through app
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Thomas
(@Thomas37824342) reported
@EE @rootmetrics Just not the billing system since it’s down as I can’t read my bills!