EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Blackwood, and Abergavenny.

City	Problem Type	Report Time
Aberdare	Phone	25 days ago
Merthyr Tydfil	Internet	28 days ago
Treharris	Phone	29 days ago
Aberdare	Internet	1 month ago
Hengoed	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 6 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 7 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 9 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Steffan McMahon (@Steffan_McMahon) reported 11 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 12 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Aled Thomas (@AledThom) reported 13 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 17 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 28 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 29 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Kacey Edwards (@KaceyEdwards91) reported 39 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  dragon123 (@dragon123456654) reported 40 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  Tudor Brewery (@Tudorbrewery) reported 42 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  KD Hansford (@kdhanz) reported 44 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 50 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Eddy (@ChrisEddy_7) reported 51 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Eddy (@ChrisEddy_7) reported 52 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  lisa marshall (@lisa150_5) reported 54 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Paul Blunsdon (@R18LUN) reported 54 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  Steffan McMahon (@Steffan_McMahon) reported 57 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  kev percy (@kevpercy84) reported 59 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 5 minutes ago

  @EE lie to me about it being cable issues or whatever you said again though i swear to ******* god

• 
  Natasha (@NatashaB819) reported 6 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  Pepe.meister (@g_man755) reported 6 minutes ago

  @EE No I haven’t and my whole line has no service, 7 times you guys hung up in total. Worst service ever and no call back.

• 
  Tom (@tomavfc24) reported 7 minutes ago

  @EE Have had no signal and data for probably an hour now, is there a problem atm as I’ve seen others are having the same problem

• 
  Erika (@ErikaDucker) reported 7 minutes ago

  @EE between store snd your repair centre there has been damaged caused to my phone yet all denying it and saying ive caused the damage yet it wasnt logged when booked in!! Won't let me complain! COVER UP!!!

• 
  Scooby Miller (@Ragingtaxpayer) reported 9 minutes ago

  @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

• 
  Teds (@Tedtalks13) reported 11 minutes ago

  @EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 11 minutes ago

  **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 12 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon

• 
  Michael Williamson (@michaeljw_97) reported 14 minutes ago

  @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add