EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Pontypool, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Hengoed, Brecon, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	7 days ago
Pontypool	Wi-fi	8 days ago
Blackwood	Phone	10 days ago
Blackwood	Internet	10 days ago
Abergavenny	Internet	11 days ago
Cwmbran	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  Eddy (@ChrisEddy_7) reported 1 minute ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  dragon123 (@dragon123456654) reported 5 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  lee williams (@thelee_x_w) reported 6 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Steffan McMahon (@Steffan_McMahon) reported 8 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Steffan McMahon (@Steffan_McMahon) reported 11 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  lisa marshall (@lisa150_5) reported 15 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Gareth Lewis (@cllrglewis) reported 15 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  lee williams (@thelee_x_w) reported 18 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 21 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Simon Latham (@Welsh_Si) reported 32 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Aled Thomas (@AledThom) reported 33 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Ben Williams (@BenThatFlies) reported 39 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  lisa marshall (@lisa150_5) reported 46 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 50 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Eddy (@ChrisEddy_7) reported 51 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Tudor Brewery (@Tudorbrewery) reported 55 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 56 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Vicki Price (@mrsvpricetweets) reported 56 minutes ago from Gilwern, Wales

  @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 59 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  Owain Llŷr Harris (@owainharris3) reported 60 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garry Walker (@GarryWalker) reported 9 minutes ago

  @Etsphonebill @EE My AirBNB just cancelled on me. £450 down the drain. Router is still showing blue and giving me a login screen. Which means I just need an active username and password. They aren't willing to give me one. They say there is no possibility of compensation as my contract hasn't started. Technically they turned off my dead mothers internet. The only reason I agreed to a 24 month contract with them when I will mostly be in thailand is i need internet now. Im in a village where there is no phone signal. Maybe ebola is too harsh. Middle Eastern respiratory syndrome is more appropriate.

• 
  ollie thorne (@ollie_thorne) reported 10 minutes ago

  @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 11 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Kevlaa (@Kevlaa6) reported 11 minutes ago

  Companies I have tried to deal with in the last week with really bad online help @TheAA_UK @Allianz @EE Still not reseolved after a week

• 
  @chris51141091 (@chrisLp44) reported 12 minutes ago

  @England @EE None absolutely awful can only win 1-0 against new Zealand the stadium was really empty too

• 
  Noah (@N_UK4_) reported 13 minutes ago

  @EE I have been on a call with your customer service for 55mins and that didn’t help. I would highly appreciate if you could get back to me with some answers! Thank you

• 
  Ben Jenkins (@benjenkins_ldn) reported 13 minutes ago

  @EE your team have left me stranded without a useable number without a workable solution. How can I get my previous number ported to another network?

• 
  Alfie (@Cluelez9) reported 14 minutes ago

  @EE has the network been down the past few days ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, ive restarted my phone multiple times

• 
  Aingeal (@AngieCa26314731) reported 15 minutes ago

  @toadmeister Should be the case in all places of employment - in particular educational establishments at all levels. Problems with @EE but would not go near their store in Livingston yesterday as draped in progress pride flags. Only British Heart Foundation had similar. Sorry changed

• 
  Andrew Walker (@filmAlive) reported 17 minutes ago

  @EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please