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EE outages and service status in Ebbw Vale, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 12, 1:46 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Pontypool, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

CityProblem TypeReport Time
Pontypool Phone 4 days ago
Tonypandy Internet 4 days ago
Aberdare Phone 1 month ago
Merthyr Tydfil Internet 2 months ago
Treharris Phone 2 months ago

Nearby cities with recent reports

Pontypool

1 recent signals

4 days ago
Tonypandy

1 recent signals

4 days ago

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • dragon123456654
    dragon123 (@dragon123456654) reported from Abergavenny, Wales

    @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

  • AledThom
    Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • TomWise_
    Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • timscoreboard
    Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • w00dsy_10
    Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • alanjonestcbc
    Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • drsarahjlewis
    Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • Tudorbrewery
    Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    @Hepworthclare @EE Have to be the worst company I've dealt with so I've decided its cheaper to pay off my mobile contract & will be cancelling my TV & broadband account when that is up cant wait thought virgin were bad but I was wrong unfortunately

  • PaulDee9
    Paul D (@PaulDee9) reported

    @KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.

  • soupisready
    Martin Winstanley (@soupisready) reported

    @EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!

  • jeffmar9999
    Union Jack 🇬🇧 (@jeffmar9999) reported

    @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.

  • ruthersrobert
    Robert Rutherford (@ruthersrobert) reported

    @RossGibbs78 @SkyHelpTeam @EE Yes it is down

  • LawrenceGreen69
    Lawrence Green (@LawrenceGreen69) reported

    @EE Pathetic customer service. Trying to cancel a contract. Cant do it in store. Over the phone you keep hanging up. Online - this service isnt working.

  • SameenaAhmad7
    Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported

    @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.