EE

EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 11/27/2025 13:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent EE outage reports came from the following cities: Porth, Treharris, Ferndale, Pontypool, Merthyr Tydfil, Cwmbran, Aberdare, Hengoed, Abergavenny, Blackwood and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Wi-fi
United KingdomTreharris Internet
United KingdomTreharris Internet
United KingdomFerndale Phone
United KingdomPorth Internet
United KingdomPontypool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • mandymills50 Mandy Mills (@mandymills50) reported from Brecon, Wales

    @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • kevpercy84 kev percy (@kevpercy84) reported from Abergavenny, Wales

    Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • WelshROK Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pwhiteside94 Paul Whiteside (@pwhiteside94) reported

    @EE called 150 this morning to discuss an upgrade to 1 of the 4 numbers on my account, was promised a call back as systems weren't working. No call back received, tried again twice on 150, after 15 mins hold was cut off twice. Shocking customer service

  • amandajlh Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

  • davidev74 David Evans (@davidev74) reported

    Hi @Ee trying to book a repair via your device repair tool online and it’s not working. Any ideas? DM sent

  • PaulJRowland Paul Joseph Rowland (@PaulJRowland) reported

    @EE Complaint now in. I have just been on the phone for over an hour and am no further forward. I had no choice but to end the call as the person I was talking to didn’t appear to have a clue what she was doing. The noise in the background was also unbearable. This is disgusting.

  • keelywilliams80 Keely Williams (@keelywilliams80) reported

    @EE have absolutely shocking customer service, and the ‘assist’ team, do not assist

  • nicfrb Nicolás Frias (@nicfrb) reported

    @EE I need help, just arrived Italy and don’t have signal at all, please can you help

  • MrScarzy ry (@MrScarzy) reported

    Goodbye @ThreeUK… poor deals poor customer service. Hello @EE 🥰

  • daispanners DaveATLAS (@daispanners) reported

    @EE how come when you ring EE and everything is good you get a survey by text straight after but when it goes wrong and you mention the word complaint you don’t send a survey ?? Looks like figures fiddling to me . The UK’s No 1 ??? #fishy

  • AdzWhitcombe Adam (@AdzWhitcombe) reported

    @EE Thanks. The signal is fine usually where I am but it’s not good for it to be off two days in the same week. There’s no 5G so it must’ve been 4G being worked on.

  • saniyusuf Sani Yusuf (@saniyusuf) reported

    @EE You lot disconnected my phone line as my card expired and I had no idea. You lot never messaged me. Now I have been trying to pay for it but none of my cards are working. I cannot make calls.