EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Ebbw Vale, Hengoed, Pontypool, Tonypandy, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Ebbw Vale	Phone	5 days ago
Hengoed	Phone	5 days ago
Pontypool	Phone	14 days ago
Tonypandy	Internet	15 days ago
Aberdare	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 1 minute ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  KD Hansford (@kdhanz) reported 1 minute ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Eddy (@ChrisEddy_7) reported 1 minute ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 5 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Simon Latham (@Welsh_Si) reported 9 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Vicki Price (@mrsvpricetweets) reported 15 minutes ago from Gilwern, Wales

  @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

• 
  Rob O'Keefe (@WelshROK) reported 16 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  geraint evans (@mrbean1977) reported 26 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Cath (@CatherineJ43) reported 26 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 28 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  lisa marshall (@lisa150_5) reported 32 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Eddy (@ChrisEddy_7) reported 33 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Magic Man (@MagicMerry88) reported 38 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Gareth Lewis (@cllrglewis) reported 40 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Atif Raza (@atifter) reported 42 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 42 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  . brydieloa (@brydielwoodward) reported 48 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  lee williams (@thelee_x_w) reported 50 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  lisa marshall (@lisa150_5) reported 53 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Sarah Lewis (@drsarahjlewis) reported 56 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raymond Dillon (@rayd_250592) reported 3 minutes ago

  @EE It's a downed pole down the road from me. Quite hazardous. Reported last night and still on the same state today.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 4 minutes ago

  @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  VinZin (@_vzinni) reported 4 minutes ago

  @EE You probably haven’t even read my message. I’ve already spent three hours with your team. It’s not working.

• 
  Kev (@KevlarBrock) reported 9 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  Nick Iles (@nick_iles) reported 9 minutes ago

  @EE what’s going on in Bury St Edmunds with your network- your mast behind FarmFoods at IP32 7be has no transmission equipment on it for some reason creating a not spot in a busy town. Yet when you log a fault you claim ‘no fault found’. Please investigate due to impact!

• 
  Sarah Grimshaw (@SarahGrimshaw_x) reported 11 minutes ago

  @EE Day 2 of broken Smart Hub. No Internet, WiFi for tv or landline. Can’t work from home. 2 hrs on the phone yesterday, used my call back so can’t use again. Engineer only due Tues. Hoping it’ll be fixed or we’ll be waiting days again. I assume our next bill will reflect this?

• 
  G E E T U P 💪🏼 (@dalli_72) reported 11 minutes ago

  @EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am

• 
  jellybean1976 (@jellybean_7676) reported 12 minutes ago

  @EE what has happened to your customer service recently?? The last 3 calls have been awful. Today, an agent literally said that she refused to help me - she was unable to send me a verification text. She refused to ask for help then refused to help me any further.

• 
  • (@Sswbcv) reported 19 minutes ago

  @TiernanRichmon1 @EE Help me get oneee 🥺🥲

• 
  Mr Gray (@Monetization26) reported 21 minutes ago

  @EE @WeAreOpenreach since we have had no service since the 14th August why don’t you pull your finger out and sort the issue out!! The client Journey has been a disgrace, lie after lie, I even got told I can’t speak to the cancellation team and I can’t cancel. @Ofcom