1. Home
  2. Companies
  3. EE
  4. Ebbw Vale, Wales
EE

EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, Pontypool, and Mountain Ash.

CityProblem TypeReport Time
Bargoed Internet 3 days ago
Blackwood Wi-fi 5 days ago
New Tredegar Wi-fi 6 days ago
Hengoed Wi-fi 10 days ago
Treharris Phone 13 days ago
Merthyr Tydfil Wi-fi 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • man_of_gwent
    Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • pinguc7gjt
    Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Tudorbrewery
    Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Welsh_Si
    Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • lhowellscuro
    Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JackyRus43
    John Russell (@JackyRus43) reported

    @EE Sent a DM about my router, apparently open reach days this is the cause of my WiFi issues but no reply after several requests

  • howinator
    Colin (@howinator) reported

    @EE Morning, I've messaged in regards to poor signal issues but nobody seems to be getting back in touch

  • leilapooleMSc
    Leila Poole (@leilapooleMSc) reported

    I totally and utterly give up Brightstar are now claiming that the screen wasn’t crack or damaged (as previously stated) the LCD was damaged. This is also bull the phone was perfectly fine. The photo they sent shows damage to the screen. So now they have changed their sort @EE

  • KerryHaysom
    Kerry haysom (@KerryHaysom) reported

    @EE Thanks for the reply. But this does not work. I've tried it from two phones and two laptops. I can log in fine but the online shop does not work at all. If I cannot upgrade today who do I call to cancel my contract? Need a working phone asap!

  • bobblebardsley
    Bobble Bardsley (@bobblebardsley) reported

    @katiewaissel24 @EE Probably some ****** pulling down a 5G mast somewhere...

  • lamaiyaaaa
    lamaiya💗 (@lamaiyaaaa) reported

    @EE I am SICK and TIRED of your rubbish wifi!! 😡 your customer service is also diabolical. This needs rectifying ASAP. Horrible company

  • AntHam88
    Ant (@AntHam88) reported

    @EE Hi I need to track a broadband order, it’s been activated but I’ve not received my new router. Online help is no use and the phone keeps dropping out.

  • howinator
    Colin (@howinator) reported

    @EE Morning Chris. It's probably been happening from around xmas-new year time until today. I got a replacement handset around 4 weeks ago and thought it was maybe that but saw a tweet to EE from someone else in the same area as me having the same issues

  • almost_helping
    tm 💙 (@almost_helping) reported

    @EE I feel incredibly let down by your (lack of) service. You can’t even deal with my request to cancel my contract. Perhaps @VodafoneUK or @O2 would be better?

  • mrt4insulation
    M.R.T Insulations💙 (@mrt4insulation) reported

    Time for a moan @O2 . I know it won’t matter to you ,but we will not be renewing 5 contracts with you .We have been a customer of @o2 now for many many years ,unbeknownst to us ,we owe you £29 and without any notice we have a letter from a debt recovery company! @EE here we come.