EE

EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 11/12/2025 04:00

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent EE outage reports came from the following cities: Pontypool, Hengoed, Cwmbran, Abergavenny, Blackwood, Aberdare, Tonypandy, Brecon and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Internet
United KingdomHengoed E-mail
United KingdomCwmbran Wi-fi
United KingdomHengoed Internet
United KingdomAbergavenny Internet
United KingdomBlackwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mgmelectrical Hey JT I have been DMing you for 3 days, still didn't get any answer, and you are clearly ignoring all my tweets regarding the same issue and asking you to get back to me : any explanation ??

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mhairiblake Oh wow, so you are ignoring all my tweets purposefully. What a very poor customer service ! I guess I'll cancel my direct debit straight away and contact the Ombudsman then, since you are clearly refusing to do anything about issues your customers have with the level of service.

  • elaine_shannan Elaine Shannan (@elaine_shannan) reported

    @EE So Casey you would like to know how it went, went into Richmond store told they couldn’t do anything no apology bloody rude they all need to go on customer care courses and I have now asked for my PAC code been with you for about 10 years #AwfulService #AnyoneButEE

  • richardjamesbo2 richard james bowles (@richardjamesbo2) reported

    @EE what is going on in the BA9 postcode are. 4 days this past fortnight and no signals indoors. It's pathetic. And your we are aware there's an issue message isn't good enough.

  • craigwhyte83 Craig Whyte (@craigwhyte83) reported

    Don’t order an IPhone 13 pro through @EE despite them claiming it will dispatch within 7 days, they don’t have stock and have no clue when they will. Happy to take upfront payments for orders they can’t fulfil. Shop direct from apple or another mobile supplie! avoid EE #terrible

  • honeybouboule Antoine (@honeybouboule) reported

    Hey Twitter, what would you do when you can't reach your phone provider's CS line (or they eventually hang up on you), they're social media team purposefully ignores you, their in-store staff can't help regarding an issue you've had for weeks ? Spoiler : it's @EE.

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mhairiblake How comes you're so reactive when there's an issue like this ? Your post-sales CS is appalling and you've been ignoring me for days now, responding to absolutely everyone but me. Same with the DMs. If I don't get anyone contacting me today I'll just cancel the direct debit...

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @yannhoury Hi @EE would you mind stop deliberately ignoring my tweets and DMs ? I've had the same issue for 2 months, you barely helped and now you ignore me as you couldn't solve the issue. Rubbish service and customer service. Do I need to get Trading Standards involved so you do smthg ?

  • komares7 Agata J Mas (@komares7) reported

    @EE How do I contact a real customer service advisor without waiting on hold?

  • my_th0ts1103 passion_berry (@my_th0ts1103) reported

    @EE pls help with my roaming