EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, and Pontypool.

City	Problem Type	Report Time
Bargoed	Internet	4 days ago
Blackwood	Wi-fi	7 days ago
New Tredegar	Wi-fi	7 days ago
Hengoed	Wi-fi	11 days ago
Treharris	Phone	14 days ago
Merthyr Tydfil	Wi-fi	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 2 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Steffan McMahon (@Steffan_McMahon) reported 3 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 10 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Brian Evans (@brianevans83) reported 13 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Eddy (@ChrisEddy_7) reported 13 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Brian Evans (@brianevans83) reported 15 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Lucy (@HeyLucyAnne) reported 18 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  . brydieloa (@brydielwoodward) reported 20 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 22 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  geraint evans (@mrbean1977) reported 27 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 27 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 36 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Eddy (@ChrisEddy_7) reported 37 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  floyd cooper (@floyd2103) reported 43 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 44 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Mandy Mills (@mandymills50) reported 47 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

• 
  Tim Powell (@timscoreboard) reported 50 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 54 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Vicki Price (@mrsvpricetweets) reported 58 minutes ago from Gilwern, Wales

  @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

• 
  K A C E Y (@KaceyEdwards91) reported 58 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattGarrould) reported 7 minutes ago

  @EE It's so random, I can lay my phone down and literally watch it go from 4g+ to E and back to 4g+ again within a few minutes. I have absolutely no idea what's going on with it!

• 
  A L E X (@AIIuminati) reported 7 minutes ago

  @EE scam merchants. Should be shut down. Staff are rude, haven't got a clue. In my experience with them they're *****. So glad I left I'm never looking back. But now they're fleecing my mate for debt they didn't notify him of for 5 months then expect £500 back. #FuckEE #Scam

• 
  McNamara 🇮🇪 (@PaulMackMack) reported 11 minutes ago

  @JayMacDonaldUK @EE Yup, still 4G down in PL13

• 
  Taiyella (@_Taiyella) reported 11 minutes ago

  How can @EE assure me that this phone has not been tampered with? Imagine I login and someone has a screen recorder or something? Or my bank details are stolen?

• 
  Jonathan K. Tullett (@jonathantullett) reported 12 minutes ago

  Kyle (@EE, Cheltenham) re-iterated they deal with all issues properly and we're welcome to go back to the store for further (incorrect, presumably), 'advice' should it be required.

• 
  MDXTEAM (@MDXTEAM04) reported 13 minutes ago

  @keegerrn @EE Kindly send us a message, we can help retrieve your account.

• 
  Fiona 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hobnobette) reported 14 minutes ago

  @EE To cancel

• 
  Adam B (@AdamBak29805537) reported 15 minutes ago

  @EE Hi, any idea when you are getting more Samsung phones in stock? Looking at the S21/S21 Ultra but no stock and im due an upgrade this week. I know there id supply issues but other providers have them so will jump ship if i need to, dont fancy waiting weeks/months.

• 
  pokiscot (@pokiscot) reported 21 minutes ago

  @EE Trying to unlock a phone, stuck on Step 2 after adding IMEI code, with no error message or way to proceed??? Tried different browsers, and also via the app. Need to use a second sim and need that Unlock code to do so! help please!

• 
  ✌🏻️ (@djm_eightyone) reported 21 minutes ago

  @EE I’m trying to upgrade my phone and have spoken to a representative. After agreeing a deal, I’ve been told that the phone is not in stock, yet online it’s showing as in stock, but I can’t apply the discount online. HELP!! 😩😡