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EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 01/18/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Cwmbran, Porth, Ferndale, Brecon, Aberdare, Blackwood, Ynysddu, Treharris, Pontypool and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomTonypandy TV
United KingdomCwmbran Internet
United KingdomPorth TV
United KingdomFerndale Internet
United KingdomBrecon Total Blackout
United KingdomAberdare Phone

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Insta360service Insta360 Support (@Insta360service) reported

    @gffcontwitch @EE @insta360 Hi, previously, through the online support team on our official website, we have specially arranged and provided you with a coupon, along with the coupon code and a detailed user guide. This information also included the URL to our official store as well as our contact email address. Please note that the URL shown in your screenshot should typically have additional characters as a suffix. The complete link will allow you to access our official store. We apologize for any inconvenience. However, you can directly search for and visit our official store to use the coupon. Please pay attention to the user guide our official website team sends to you. If you have any further concerns, feel free to send DM to this account, and we will follow up with you. Thank you.

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JoBurge33213678 Jo Burgess (@JoBurge33213678) reported

    @EE dreadful service, dreadful customer service. Huge regrets around moving over to you. Wish we'd stayed with BT 😡

  • hitscharming JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • hitscharming JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • jelterps Terpsichore (@jelterps) reported

    @EE what is happening to the internet connection for Holmfirth? I was woken in the middle of the night by my alarm because the internet was down and is still not working. When will you restore it?

  • jelterps Terpsichore (@jelterps) reported

    @EE what is happening to the internet connection for Holmfirth? I was woken in the middle of the night by my alarm because the internet was down and is still not working. When will you restore it?