EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Ebbw Vale, Hengoed, Pontypool, Tonypandy, and Aberdare.

City	Problem Type	Report Time
Ebbw Vale	Phone	6 days ago
Hengoed	Phone	6 days ago
Pontypool	Phone	15 days ago
Tonypandy	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 40 seconds ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  kev percy (@kevpercy84) reported 54 seconds ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 6 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Magic Man (@MagicMerry88) reported 11 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Eddy (@ChrisEddy_7) reported 15 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Rob S Photography (@photographyrsp) reported 21 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Steffan McMahon (@Steffan_McMahon) reported 25 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 26 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  Gareth Lewis (@cllrglewis) reported 30 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Aled Thomas (@AledThom) reported 31 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Steffan McMahon (@Steffan_McMahon) reported 33 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Simon Latham (@Welsh_Si) reported 36 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 40 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Neil (@neilbennett0707) reported 42 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  dragon123 (@dragon123456654) reported 44 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  Rob O'Keefe (@WelshROK) reported 46 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Ben Williams (@BenThatFlies) reported 47 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  geraint evans (@mrbean1977) reported 54 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Mike Conjoice (@mikeconjoice) reported 54 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 56 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KP (@96Swinger) reported 9 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 9 minutes ago

  @EE dear EE I bought a £35 unlimited data sim for a Mifi device that isn’t tied to a particular network but I’m unable to activate it.

• 
  Kev (@KevlarBrock) reported 9 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  Baileys (@HanandGav) reported 11 minutes ago

  @EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.

• 
  Richard Stokes (@RSSWFC) reported 11 minutes ago

  @EE @DavidSu99220975 We had 4 day outage last week, we did all the chasing zero communication from EE and not an apology in sight!! “For 13 years running we are number 1 on customer service” I don’t think so!! Charged incorrectly for 12 months, “you haven’t chased it for a long time” 3 mths refund!

• 
  micka9990 (@Michael66108716) reported 12 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Mike Tipping (@mdtipping) reported 13 minutes ago

  @EE Thanks for letting me have the Samsung Galaxy Buds4 Pro for just £1. Shame you say dpd tried to deliver them when they never actually received them and cancelled the order and now cannot reorder as the voucher code has already been used!

• 
  David Sullivan (Sully) (@DavidSu99220975) reported 15 minutes ago

  Is there a problem today Have no Internet @EE

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 15 minutes ago

  @CallaghanK79781 @EE It's everywhere not one specific area. It's terrible and you know it. We all pay for phone contracts that are useless as we can't get any decent signal anymore in the UK

• 
  Kev (@KevlarBrock) reported 15 minutes ago

  @EE I’ll leave it to the exec call on Wednesday now. If neither yourself nor BTO can identify the issue and we’ve done a router swap I think we’re just clutching at straws now.