EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Pontypool, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Hengoed, Brecon, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	11 days ago
Pontypool	Wi-fi	11 days ago
Blackwood	Phone	13 days ago
Blackwood	Internet	14 days ago
Abergavenny	Internet	15 days ago
Cwmbran	Internet	20 days ago

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  Atif Raza (@atifter) reported 1 minute ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Steffan McMahon (@Steffan_McMahon) reported 10 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 14 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Simon Latham (@Welsh_Si) reported 16 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 20 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  kev percy (@kevpercy84) reported 21 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  K A C E Y (@KaceyEdwards91) reported 22 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  lisa marshall (@lisa150_5) reported 25 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  lee williams (@thelee_x_w) reported 25 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Tim Powell (@timscoreboard) reported 27 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Brian Evans (@brianevans83) reported 44 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Magic Man (@MagicMerry88) reported 47 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  lee williams (@thelee_x_w) reported 47 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Brian Evans (@brianevans83) reported 50 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Tudor Brewery (@Tudorbrewery) reported 54 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 54 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Paul Blunsdon (@R18LUN) reported 54 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  lisa marshall (@lisa150_5) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Rob O'Keefe (@WelshROK) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 57 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Dixon (@SiDix67) reported 5 minutes ago

  @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

• 
  BrawdyHawk (@BrawdyHawk) reported 5 minutes ago

  @TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!

• 
  The Ordinary (@Thisisordinary) reported 5 minutes ago

  @EE @TomTugendhat Stockwell here and your coverage is so poor …… as well

• 
  Alex Jones (@dr_besty) reported 6 minutes ago

  @TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 7 minutes ago

  Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

• 
  Lisa Whittaker (@MrsWhitt7) reported 7 minutes ago

  Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

• 
  James (@James62876216) reported 7 minutes ago

  @TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?

• 
  Lauren Holmes (@ooLaurenn) reported 10 minutes ago

  @EE hi, do I have to ring up to cancel my internet after my contract is up?

• 
  Mike Wright (@Baron_Flumpy) reported 11 minutes ago

  Amen to this. There is also now practically no point in 4G if your phone doesn't find a 5G signal. I can't even make calls when connected to @EE's 5G when sat in my living room when I used to be able to.

• 
  superposh (@pboromikky) reported 12 minutes ago

  @TomTugendhat @O2 @EE Same issues in half of east anglia. Its a joke.