EE outages and service status in Ebbw Vale, Wales
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- EE generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (40%)
- Wi-fi (30%)
- Phone (30%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ebbw Vale, Wales
The most recent EE outage reports came from the following cities: Merthyr Tydfil, Pontypool, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Hengoed, Brecon, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Wi-fi | 8 days ago |
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Phone | 10 days ago |
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Internet | 11 days ago |
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Internet | 12 days ago |
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Internet | 17 days ago |
Community Discussion
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EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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kev percy (@kevpercy84) reported from Abergavenny, WalesCan someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks 👍great service
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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GEORGE (@gogs42) reported@EE Okay so why is the app still not working then?
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Jack (@jqckdawson) reported@EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.
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Paul Scullion (@Dr_Letterman) reported@hulllad47 @robbopalmer @EE Same here. They told my parents they could have 2 free tablets and a decrease on their monthly payments. Neither was true. Complained and they said they would get the tablets picked up by DPD. DPD never arrived. After 4 further DPD no-shows we had to send them back via Royal Mail
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Darren Pemberton (@Dazbaza) reported@EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!
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Izzy (@IzzyCo12) reported@EE We have not had a landline for over 5 weeks since an imposed switchover from BT. Now being told there isa problem with the number which we have had for over 50 years Then a DD which we have no notification about. What an unholy mess and nobody is interested in helping
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JamesGlobalNews (@JamesGlobalN) reported@England @EE This just says it all doesn’t it, the kids needs the spot in the squad he is what will help this team get further
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The Permaculture Guy (@permacultureGB) reported@EE you need to sort out your ****** phone signal.
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Kevlaa (@Kevlaa6) reportedCompanies I have tried to deal with in the last week with really bad online help @TheAA_UK @Allianz @EE Still not reseolved after a week
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i'm not a battery for the matrix (@lowercase00) reported@robbopalmer @EE They seiously over charge newer companies charge a 1/4 of the cost to still be on the ee network.
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Jack (@jqckdawson) reported@EE Can you confirm to me that there were technical issues with some of your systems throughout most of yesterday (primarily website login & app login). Thanks.