EE Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent EE outage reports came from the following cities: Newbridge, Tonypandy, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Newbridge |
Wi-fi | |
| Tonypandy |
Phone | |
| Porth |
Internet | |
| Blackwood |
Wi-fi | |
| Hengoed |
Wi-fi | |
| Pontypool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Raz
(@Raaahaha) reported
Seriously thinking of leaving EE now. I live just outside Welshpool, always have 4G signal on my phone and yet there's absolutely no data coming through. Apps don't load (eg Twitter, Insta) and can't stream anything. Throwing my money in the bin. Not good enough @EE
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Hampstead & NW3
(@hampsteadtweets) reported
@EE Hi Inna, one of your colleagues said "from what I can see, it looks as if our engineers are aware of a problem in that area" it hasn’t been resolved as of this morning.
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Andy 🇬🇧🏴🇬🇧
(@ajfkosovo) reported
@EE No, I hadn't been provided that. I just used the link and made my claim. Thank you for your help 👍
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candice
(@candiemac) reported
@EE it’s mobile broadband through an ee data hub as a temporary fix from BT so it is connected to your mobile network towers. Is there a problem with your EE mobile network in AL5???
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Paul in Pewsey
(@PaulInPewsey) reported
@EE Just look up Pewsey (in Wiltshire if there’s more than one) on your systems to see what the problem is…
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james
(@mhh02) reported
@EE I had months of bad mobile signal and dropping calls but sadly after spending money to sort it it down to your transmitter
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Dale Bridgman
(@dbridgman) reported
@EE it would be helpful if on your paper work or even on the website you detailed that PUC codes can’t be used over the weekend. That’s 40 minutes of my life on hold I’m never getting back!
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Katie Mellers-Hill
(@katiemellershil) reported
@EE I’m trying to add credit to my Grans mobile phone however it will not allow me to complete this online and I’m not currently with her to do it through her phone. Please can you assist as I’ve been on hold to your support team for over 30mins.
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paul
(@reachdjsparky) reported
@EE microsoft surface go 3 whats in box's plzs as i was told there be keyboard and pen as pen well over £100 so can u help?
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🄰🅂🄷 🤘🏼 🏴
(@_AndroidAsh) reported
@EE It's not really a signal issue, except for my own residential street where all carriers are poor, and I've reported it myself endless times. It's the daft that 5G has remained NR NSA since mid 2019 whilst several other areas have been benefitting from NR SA for months.