EE outages and service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ebbw Vale, Wales

The most recent EE outage reports came from the following cities: Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

City	Problem Type	Report Time
Bargoed	Internet	9 days ago
Blackwood	Wi-fi	12 days ago
New Tredegar	Wi-fi	12 days ago
Hengoed	Wi-fi	16 days ago
Treharris	Phone	19 days ago
Merthyr Tydfil	Wi-fi	26 days ago

Community Discussion

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EE Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  lisa marshall (@lisa150_5) reported 5 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Mandy Mills (@mandymills50) reported 6 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 9 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Ben Williams (@BenThatFlies) reported 9 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  KD Hansford (@kdhanz) reported 17 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Steffan McMahon (@Steffan_McMahon) reported 20 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  kev percy (@kevpercy84) reported 25 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Neil (@neilbennett0707) reported 27 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Steffan McMahon (@Steffan_McMahon) reported 35 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 36 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Steffan McMahon (@Steffan_McMahon) reported 40 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Simon Latham (@Welsh_Si) reported 41 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Stephen Davies (@man_of_gwent) reported 42 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 44 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 47 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Magic Man (@MagicMerry88) reported 48 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  K A C E Y (@KaceyEdwards91) reported 51 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Eddy (@ChrisEddy_7) reported 52 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 53 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Eddy (@ChrisEddy_7) reported 55 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Wheatley (@Aldamski) reported 10 minutes ago

  @EE please get your s**t together. I spent 90 mins last week on the phone for two calls in the same day to diagnose a fault and now you’ve forgotten to send one of the items you said was faulty. Of course I can’t speak to a human!! Dreadful. Can I terminate my contract?

• 
  fiona (@fionach1) reported 10 minutes ago

  @EE plz can you fix my landline that has no line ? I need to be able to receive calls (health)

• 
  Big Nath (@E236_Nathan) reported 14 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  K8 (@k8_louth) reported 14 minutes ago

  @EE Ive just been on hold for 10 mins then call cut off. Please arrange to send back new equipment and cancel the order

• 
  Adam (@stokieadam) reported 14 minutes ago

  @EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone

• 
  L Davies (@Leedavi39933109) reported 15 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  Clare (@csteventon61) reported 16 minutes ago

  @EE we've had no er coverage for 4 days, keep being told you're working on a problem but not much help when as a family you're still taking our money!!!

• 
  Mohamed (@frenchyMo_) reported 17 minutes ago

  @EE It’s been a year with no access to my EE app. Every support call ends with promises, then my case gets closed with no fix or follow up. My bill is increasing in April but I’ve had zero info. Really poor service can you resolve this and offer compensation?

• 
  Jem (@JPMIDB) reported 18 minutes ago

  @EE @owlsfan4eva It’s a problem for a lot of people not just this particular person. The app is down. The website isn’t working either.

• 
  𝘿𝙖𝙫𝙞𝙙🏳️‍🌈 (@AIRTISTRY92) reported 19 minutes ago

  @EE I need some help regarding an online order