EE outages and service status in Ebbw Vale, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- Phone (67%)
- Wi-fi (33%)
The latest reports from users having issues in Ebbw Vale come from postal codes NP23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ebbw Vale, Wales
The most recent EE outage reports came from the following cities: Merthyr Tydfil, Ebbw Vale, Hengoed, Pontypool, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil
|
Wi-fi | 12 days ago |
|
Ebbw Vale
|
Phone | 25 days ago |
|
Hengoed
|
Phone | 25 days ago |
|
Pontypool
|
Phone | 1 month ago |
|
Tonypandy
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks 👍great service
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Elliker (@MartinElliker) reported@EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩
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MindTheGap (@mindthegap2018) reported@EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?
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JT (@JTXbox) reported@marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.
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EVEngineer (@TheEvEngineer) reported@sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal
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Marcus (@Marcus_91_) reported@Amy_90_x @EE FFS that is ridiculous 😑😑 You can never be too sure nowadays with all the scam callers 🤬🤬 Tbh i don't get many anymore but I don't answer any calls unless it's a number I have saved in my phone
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Ian Wardell (@ian_wardell) reported@EE @EE Suppose I owed EE loads of money and I said this other person will pay off the debt for me, but they fail to do so? Would you think my debt is their responsibility, or mine? The gift cards are EE's responsibility, not some 3rd party.
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Lottie T 🙂🏖 (@Lottie3T) reported@LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.
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Caecilius (@shardcreek) reportedDay two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting
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Ian Wardell (@ian_wardell) reported@EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.
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Linda Knott 🏴 (@L1ND4K) reported@LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.