EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontllanfraith, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (32%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Tonypandy, Newport, Bargoed, Pontypool, Pontyclun and Pontypridd.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontllanfraith, Wales
Latest outage, problems and issue reports in Pontllanfraith and nearby locations:
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Samantha (@Samanth82113398) reported from Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Allan Rees (@welshpolitical) reported from Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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jude wood (@judiththomas4) reported from Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Magic Man (@MagicMerry88) reported from Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Davwhi (@DavidWh70947405) reported
@EE Hi Bob, this issue appears to have stated today as far as I can see. And my whole mobile network is inactive (phone signal, mobile internet etc). Please do not waster your time looking into this as I have already done this before a few weeks ago just to be told that I still have
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Jason Ardener (@JasonArdener) reported
@EE I managed to get some help getting my account sorted but I'm not sure why my number won't transfer. The other problem is my email said I should get 30gb of data and my account says 8gb!
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𝐒 𝐔 𝐒 𝐀 𝐍 𝐍 𝐀 𝐌 𝐇 (@SusannaMH2) reported
Why is the internet so bad??? 🤔ironically I can still tweet @EE
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James Payton (@MrJamesPayton) reported
So, I finally managed to get in touch with somebody at @EE who agreed to actually help me, and a phone call was arranged for 15:15 this afternoon. It rang for precisely 2 seconds, and then hung up. This is going well.
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englishjen (@englishjen2) reported
@England @EE @OfficialTM_3 Hope you guys can ignore the vile comments from some Danes about our team and our country. Just so awful. Guess they did not learn much about compassion huh
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DaddyPhatSack (He/Him) (@go_blue_97) reported
@England @EE @OfficialTM_3 Italy will skull **** you in the final. Losers. Its not coming home.
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Jason Ardener (@JasonArdener) reported
@EE are you having issues at the moment? I can neither register or transfer a number without getting an error.
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Matthew (@Matthew88957799) reported
@EE not impressed with you. I swapped over from Vodafone promising better net work service and better phone and both have been lies.
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Callum James (@fridge576) reported
@EE PLEASE HELP. My phone number has been wrongly cancelled and I cannot get through to ANYONE who is willing to help me. I have emailed ID FRAUD and no response.
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Jordon Perreira (@Jordon_Perreira) reported
@EE Hello I need to speak to customer services about a matter I can’t really discuss about publicly.