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EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontllanfraith, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontllanfraith, Caerphilly County Borough, Wales 03/10/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Tonypandy, Newport, Bargoed, Pontypool, Pontyclun and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomTonypandy Phone
United KingdomTonypandy Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontllanfraith, Wales

Latest outage, problems and issue reports in Pontllanfraith and nearby locations:

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidWh70947405 Davwhi (@DavidWh70947405) reported

    @EE Hi Bob, this issue appears to have stated today as far as I can see. And my whole mobile network is inactive (phone signal, mobile internet etc). Please do not waster your time looking into this as I have already done this before a few weeks ago just to be told that I still have

  • JasonArdener Jason Ardener (@JasonArdener) reported

    @EE I managed to get some help getting my account sorted but I'm not sure why my number won't transfer. The other problem is my email said I should get 30gb of data and my account says 8gb!

  • SusannaMH2 𝐒 𝐔 𝐒 𝐀 𝐍 𝐍 𝐀 𝐌 𝐇 (@SusannaMH2) reported

    Why is the internet so bad??? 🤔ironically I can still tweet @EE

  • MrJamesPayton James Payton (@MrJamesPayton) reported

    So, I finally managed to get in touch with somebody at @EE who agreed to actually help me, and a phone call was arranged for 15:15 this afternoon. It rang for precisely 2 seconds, and then hung up. This is going well.

  • englishjen2 englishjen (@englishjen2) reported

    @England @EE @OfficialTM_3 Hope you guys can ignore the vile comments from some Danes about our team and our country. Just so awful. Guess they did not learn much about compassion huh

  • go_blue_97 DaddyPhatSack (He/Him) (@go_blue_97) reported

    @England @EE @OfficialTM_3 Italy will skull **** you in the final. Losers. Its not coming home.

  • JasonArdener Jason Ardener (@JasonArdener) reported

    @EE are you having issues at the moment? I can neither register or transfer a number without getting an error.

  • Matthew88957799 Matthew (@Matthew88957799) reported

    @EE not impressed with you. I swapped over from Vodafone promising better net work service and better phone and both have been lies.

  • fridge576 Callum James (@fridge576) reported

    @EE PLEASE HELP. My phone number has been wrongly cancelled and I cannot get through to ANYONE who is willing to help me. I have emailed ID FRAUD and no response.

  • Jordon_Perreira Jordon Perreira (@Jordon_Perreira) reported

    @EE Hello I need to speak to customer services about a matter I can’t really discuss about publicly.