EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontllanfraith, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (28%)
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Total Blackout (17%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Tonypandy, Hengoed, Blackwood, Cwmbran, Abertillery, Newport, Caerphilly, Merthyr Tydfil, Pontypool and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
Phone | |
| Blackwood |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontllanfraith, Wales
Latest outage, problems and issue reports in Pontllanfraith and nearby locations:
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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😬
(@zeraa123) reported
@EE any idea what is happening in the BS23 area? I have phone and BB with you. Used to get 5G, now lucky to get 3G, internet is shockingly slow on everything 🙄
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Antoine
(@honeybouboule) reported
@EE @Difd_11 Hey Craig maybe you can reply to my DMs regarding me being unhappy too, and don't tell me to contact 150 before I'm always asked to wait and can never reach anyone. 2 months with bad signal, just to be told it might "have been a one-off" and yo restart my device is ridiculous.
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Ellie Bradshaw
(@PhysioEllie) reported
@EE My elderly aunt visited your Staines store for a top-up and was coerced into signing up for a 2 year contract she doesn’t need. When she went back the day after to cancel it because she can’t afford it she was laughed at by the staff members. How do I get this rectified?
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Marc Hodkinson
(@BackToFrontBoy) reported
@EE Hi my partner was going through an insurance claim with you guys, and everything was coming to a finish, for a replacement to be delivered tomorrow when the line went dead. Your customer phone line shuts at 8, so we can't ring back, how can we find out if it went through? Thx
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CG’🌻
(@missycsg) reported
@EE That’s what I’ve been trying the last couple of days and a ‘start conversation’ button never actually comes up for me to start a chat…..
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laurenpeters
(@laurenpeters___) reported
@missjessmc1509 @EE If you have issues with your account, and you are looking for a Certified Hacker iPhone unlocking iCloud bypassing or bitcoin recovery contact @gray_hack02 he help me reactive mine
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Callum Leah
(@Call090) reported
@EE Dire service in store today. I’m leaving. Really upset by the whole experience TBH. Got a Appointment with @VodafoneUK excited after their warm welcome today! #EExitMeansEExit #Serviceiseverything
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mr_r
(@mr_rmz) reported
@EE can you help work out why my data is not working for the last 5 days, I tried calling tech support but they didn’t answer .. anoyinh as I’m paying for a service that don’t work!!
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Anna Maskell
(@aestetic_anna) reported
@EE I haven’t been able to make calls or send texts for two days now and there’s no indication online or on any of your accounts that this is being looked into. I was however able to find a site where people report there network issues. Turns out I’m one of hundreds. Sort it out!
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David Hanson
(@LordHanson) reported
@EE can you tell me how I can disable 5g network on my new Pixel 6 pro. I have no 5g where I live and would like to reduce battery use by forcing LTE.