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EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontllanfraith, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontllanfraith, Caerphilly County Borough, Wales 08/11/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Pontypool, Newport, Caerphilly, Porth, Abertillery, Aberdare, Blackwood, Abergavenny, Bedlinog, Tonypandy and Pontyclun.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomPontypool Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Pontllanfraith, Wales

Latest outage, problems and issue reports in Pontllanfraith and nearby locations:

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • kevpercy84 kev percy (@kevpercy84) reported from Abergavenny, Wales

    Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • dragon123456654 dragon123 (@dragon123456654) reported from Abergavenny, Wales

    @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • WelshROK Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NJAMcFarlane Neil J A McFarlane (@NJAMcFarlane) reported

    @EE I've an interesting question 🤔 why would one of your customer service advisors in your store say have you got a small business, when I said no they said are you sure because if you sell anything such as stuff on eBay is classed as having a business then you can get a

  • Chloanch1 Chloanch (@Chloanch1) reported

    And I can’t call to finish my upgrade because no service at all! @EE

  • Babygir39089007 Babygirl (@Babygir39089007) reported

    @EE my phone has no service after I update my phone to the IOS 15 what should I do?

  • NJAMcFarlane Neil J A McFarlane (@NJAMcFarlane) reported

    @ee can get a better deal if you go onto a business contract. At the time I felt forced into going down that route and a few years down the line I'm still stuck on a business contract rather than a normal service 🤔 @MartinSLewis

  • clivers_uk clive (@clivers_uk) reported

    @MarcAllera @EE @mobIndAwards Shame the staff in the Gosport store don’t take note! Never seen such a bad representation for a company disinterested laying in the chair like slobs!

  • Chino897 Chino_cfc (@Chino897) reported

    @EE I need help unlocking my phone on all networks. Every time I put in the serial number I get an error asking me to put in a valid serial number.

  • TeeAnticz Anticz🔰👁‍🗨 (@TeeAnticz) reported

    @MarcAllera @mobIndAwards @EE Shame about the shoddy customer service EE provides 👏🏽

  • Bomber19631 Bomber1963 (@Bomber19631) reported

    @BBcwatchdog @EE Reported problem Saturday after 30 min wait . Promised to call back that day . Nothing happened. I called back Monday after another 25 min wait . Grumpy man said he would definitely call back . Well it's Wednesday evening and no return call.

  • skippybe James Brogden (@skippybe) reported

    @EE ordered phone from you for delivery today 4pm-6pm, when someone would actually be home, but delivery attempted at 11am, when nobody was. What was the point of that, then? You must be aware of @UPS_UK APPALLING customer service, so why use them? Unhappy customer here.

  • cam_chopper Chopper Cam (@cam_chopper) reported

    @EE Wow 6hrs to reply. The signal is now back but that doesn't negate the fact that we had no warning of signal loss. I'm sorry but I have had it with EE and am switching mobile contracts as I've lost money today due to not being able to receive calls. My customers were annoyed