EE outages and service status in Pontllanfraith, Wales

Problems in the last 24 hours in Pontllanfraith, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontllanfraith, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Pontypridd, Cardiff, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Tonypandy	Internet	9 hours ago
Pontypridd	Internet	4 days ago
Cardiff	Internet	10 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontllanfraith, Wales

Latest outage, problems and issue reports in Pontllanfraith and nearby locations:

• 
  Ade (@Bubwal) reported 2 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Sarah Lewis (@drsarahjlewis) reported 4 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Owain Llŷr Harris (@owainharris3) reported 5 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Heidi Wurst (@Heidi_Wurst) reported 11 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  jude wood (@judiththomas4) reported 11 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Nörm•i•am (@storrmin571) reported 18 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  sheryl fussell (@chickenshed24) reported 20 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  . brydieloa (@brydielwoodward) reported 26 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 27 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 41 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 42 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Neil (@neilbennett0707) reported 42 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Nathan Fox (@Foxy_005) reported 42 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Chris Woods (@w00dsy_10) reported 48 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  sheryl fussell (@chickenshed24) reported 50 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Rob O'Keefe (@WelshROK) reported 50 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Ty✌🏾️ (@Tyrone_PT) reported 52 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 54 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Magic Man (@MagicMerry88) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  K A C E Y (@KaceyEdwards91) reported 60 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Chadwick (@JonD_Chadwick) reported 13 minutes ago

  @EE yet more billing problems with EE. Why is this so terrible? Some of your team are great, some not so good, but your systems for dealing with problems are awful

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 15 minutes ago

  See whilst I hear it....sometimes this UK place has trash signal 😤 Don't even know why I continue to pay a phone bill to @EE 🙄 Then they make your data move really slow when on a phone call, so to use my phone whilst one a call, i either need to whatsapp call or use wifi

• 
  Scott K ⚒ (@srk1407) reported 17 minutes ago

  @EE Your cell tower at CO11 2FS is down. Not 5G. No data.

• 
  Ellie In The Room (@RoomEllie) reported 17 minutes ago

  So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

• 
  Ash Houghton (@a514ley) reported 19 minutes ago

  @EE why is your signal so poor in the Wigan area!!

• 
  Matthew Bramhall (@bigkingbadger) reported 20 minutes ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

• 
  Amy Salmons (@Amy_Salmons) reported 20 minutes ago

  @EE Hey, that's great but you can't receive texts on the watch number, tech support confirmed that yesterday. And there is nowhere to change it to the actual mobile number

• 
  Darrell fletcher (@Fletchmeister81) reported 21 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Danfotoman (@danfotoman1) reported 22 minutes ago

  @EE It’s ok I’m speaking to 02 about going back to them, cheaper and better service

• 
  Alison Denham (@paddymaid) reported 23 minutes ago

  @Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩