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EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontllanfraith, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontllanfraith, Caerphilly County Borough, Wales 01/30/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Pontypool, Pontyclun, Pontypridd, Hengoed, Merthyr Tydfil, Mountain Ash, Blackwood, Aberdare, Tonypandy, Caerphilly, Abergavenny, Abertillery and Cwmbran.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomNewport Wi-fi
United KingdomPontypool Phone
United KingdomCardiff Phone
United KingdomNewport Phone

Community Discussion

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EE Issues Reports Near Pontllanfraith, Wales

Latest outage, problems and issue reports in Pontllanfraith and nearby locations:

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PrincessHamira Shelley Tobin (@PrincessHamira) reported

    Why oh why is trying to do anything online so useless, especially at this time in the morning @bt_uk @WeAreOpenreach @EE perpetually having to put up with this barely there service which we're paying for, it's frustrating and unreliable.

  • veggiekrays Mr Veggie Kray (@veggiekrays) reported

    @malcolm_fox2 @Majortarantino @EE I was the same had a land line for years and never had a phone plugged in to it.

  • mr_shaman_phd Ben_affleck_smoking_cigarette.jpg (@mr_shaman_phd) reported

    @EE I've spoken to you about the international roaming, which is a bad & unreliable service. My primary issue is with the way you automatically roll-over data. It's not a great service. It's exploitative. I'm not going to DM you. What little bad press this generates you deserve.

  • stephenrtilley Stephen Tilley (@stephenrtilley) reported

    @EE @netflix spent hours with customer service since Friday and still nothing

  • NG_Bookkeeping Nicky (@NG_Bookkeeping) reported

    @EE I need help cant phone pls dm urgently. Tweeted 4 hours ago would like response please

  • Jaydeecee2012 Jacqui Carpenter (@Jaydeecee2012) reported

    @EE just a heads up for anyone wanting a simple to use emergency phone for an elderly relative, find another company! Mum has dementia and they could not be more unhelpful if trey tried!!!

  • RobBaileyTailor ROBERT BAILEY BESPOKE (@RobBaileyTailor) reported

    @EE and still no reply. What terrible customer service !!! I Think I’ll swap to Sky Mobile. 🤬🤬

  • LukeelkinsTV Luke Elkins💙 (@LukeelkinsTV) reported

    @EE help just broke my iphone and not due upgrade for another month don’t wanna pay the damage cover ? anyway i can upgrade now ? please

  • webby2784 Steven Webb (@webby2784) reported

    @EE Why is the 4G internet so slow in Woolacombe Bay? I have a strong signal but the speed is ridiculously slow, down to about 2mbps.

  • davidrobbo66 Dave Robinson (@davidrobbo66) reported

    @JamesFallon4 @EE The good thing about the jobs angle is that with remote working it's less of an issue...