EE

EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontllanfraith, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontllanfraith, Caerphilly County Borough, Wales 06/05/2025 20:25

June 05: Problems at EE

EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Blackwood, Abergavenny, Cardiff, Treharris, Newport, Aberdare, Tonypandy, Caerphilly, Hengoed, Abertillery and Cwmbran.

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City Problem Type Report Time
United KingdomBlackwood E-mail
United KingdomAbergavenny Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontllanfraith, Wales

Latest outage, problems and issue reports in Pontllanfraith and nearby locations:

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • kevpercy84 kev percy (@kevpercy84) reported from Abergavenny, Wales

    Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • WelshROK Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • dragon123456654 dragon123 (@dragon123456654) reported from Abergavenny, Wales

    @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LaJefecita_413 Leona (@LaJefecita_413) reported

    I've been an @EE customer for 10 years (16 if you inc T-mobile & Orange). So why am I being offered the same upgrade "deals" as new customers? Hardly a deal is it?

  • baron_von_bubba BVB (@baron_von_bubba) reported

    @EE If I try and ring the number given on your site (07953 966 250) for help with my broadband, it asks for for my mobile number, Im not with you for mobile, so it goes no further. so I cant actually speak to someone to sort my broadband issue out! time to find another supplier!

  • Medrum101 Sam 🥚 (@Medrum101) reported

    How can someone not living at your address be able to cancel your internet package. And how can @EE assure us that we will be connected in two weeks then that two weeks pass and be told again oh your contract was cancelled! Guess I’ll wait another two weeks for the same thing?

  • Jamieg2410 jamieg2410 * 🏆🏆🏆🏆🏆🏆 (@Jamieg2410) reported

    @fogster31 @EE Hello Dave did EE ever resolve the issue for you? I have been having alsorts of issues at the LA5 postcode

  • goosewinchman Lee Feery (@goosewinchman) reported

    Samsung s21 worst phone every on @EE I'm in the middle of Harrogate and have no single and as I work here that crap and @ee just don't help I need to f$%k this company off.

  • soloparentuk Solo Mama (@soloparentuk) reported

    @EE hiya, what happens when changing name on a contract that’s been held for around 20 years? Is it possible to keep loyalty discounts etc or would it effectively’reset’ the account back to a new one? Is it better to change name or cancel and start over? Asking for a friend x

  • TreezyMaNeezy Treezy (@TreezyMaNeezy) reported

    @EE please fix the 4g in my area, currently 1 bar of signal, have sent dm

  • Gulay_CFS Gulay Ahmet (@Gulay_CFS) reported

    @EE I've told you so many times I'm to ill to keep begging for help I told you I've tried but you disconnectimg me has tuned my life upside down. Can't pay to get number as can't ring it. Can't get into accounts to claim or ask help 4 money. Yet I don't owe you but your hurtingme

  • O4NIA_Liv Beetle_juice (@O4NIA_Liv) reported

    @EE I wish to move my network from Vodafone to you, how can you help me ? Your customer service is inaccessible to a non-customer like me. Have my PAC ready...

  • BarneyJvw Bxrney (@BarneyJvw) reported

    @EE any reason why I paid my bill the 2nd September and now you’ve just taken the money out my bank again? I hope you guys are gonna be covering the charges I’m gonna get for going into a overdraft?! #wtf