EE outages and service status in Pontllanfraith, Wales

Problems in the last 24 hours in Pontllanfraith, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontllanfraith, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Total Blackout	2 hours ago
Cardiff	Internet	5 hours ago
Aberdare	Phone	8 hours ago
Cardiff	Internet	1 day ago
Merthyr Tydfil	Internet	4 days ago
Treharris	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontllanfraith, Wales

Latest outage, problems and issue reports in Pontllanfraith and nearby locations:

• 
  Eddy (@ChrisEddy_7) reported 29 seconds ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 3 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Gareth Lewis (@cllrglewis) reported 8 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Nörm•i•am (@storrmin571) reported 10 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  K A C E Y (@KaceyEdwards91) reported 10 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Atif Raza (@atifter) reported 11 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 12 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  CM Kerplunk (@Rivers_Slowmo) reported 19 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Paul Blunsdon (@R18LUN) reported 23 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  Daniel Thomas (@dklthomas6666) reported 25 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Kathryn Williams (@KathW80) reported 29 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  lee williams (@thelee_x_w) reported 32 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 35 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 40 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Cath Colleypriest (@CathFluffybob1) reported 40 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  lisa marshall (@lisa150_5) reported 45 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  kev percy (@kevpercy84) reported 46 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 57 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  dawn pugh (@dawninyoureyes1) reported 58 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Angela Sweeney (@angelawales) reported 60 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MudBone (@EssexMe18) reported 8 minutes ago

  @TragedyCalls @LUDENClassics It's a profit driven choice, that will eventually loose @EE custom. Especially given their service domestically is not much better given their much higher cost per month than free to roam rivals

• 
  Neil Green (@neilrgreen) reported 11 minutes ago

  A top tip for mobile operators (I'm looking at you @EE). Don't tell people you're putting their prices up and try to trick them into selecting a more expensive deal than necessary when you haven't been able to provide service in their area for a week.

• 
  still_tipping (@tomthetar) reported 18 minutes ago

  @StupidNeilAgain @EE They're terrible.

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 20 minutes ago

  @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

• 
  Pete Searle (@PeterSe38295412) reported 21 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Chris Milbank (@ChrisMilbank) reported 24 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Chris Page (@chrispnewrdm71) reported 26 minutes ago

  @EE why is it every time I go to Dorset or Somerset the coverage is always terrible ? I have virtually no signal at all . My wife is on Tesco and never has a problem. Why am I paying so much more for poor service? What’s happening to EE ?

• 
  Sarah Dixon (@SiDix67) reported 26 minutes ago

  @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

• 
  Matilda👩‍🌾 (@heifer666) reported 27 minutes ago

  @EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal

• 
  John Toohey (@jf2e) reported 28 minutes ago

  @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals