EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontllanfraith, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Mountain Ash, Blackwood, Newport, Merthyr Tydfil, Aberdare, Tonypandy, Caerphilly, Abergavenny, Abertillery, Cwmbran, Hengoed, Porth and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Wi-fi | |
| Cardiff |
Internet | |
| Mountain Ash |
Total Blackout | |
| Blackwood |
Phone | |
| Newport |
Total Blackout | |
| Newport |
Wi-fi |
Community Discussion
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EE Issues Reports Near Pontllanfraith, Wales
Latest outage, problems and issue reports in Pontllanfraith and nearby locations:
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris H
(@Chris_H1301) reported
@EE Appaling service from you this week, did a deal on Wednesday with you for an iPhone 11, to be delivered on Thursday, even told which courier would deliver it. No phone has arrived and now looking like delivery after Christmas. Why lie to me on Wednesday??? 😡
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Sam 🏴
(@samschwartz95) reported
@EE hi seem to be having a problem accessing my bt sports account which I have through my contract just wondering if you would be able to help me please?
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Rowan
(@Jack_Rowan) reported
@EE Hi, trying to resolve a problem with EEperks any way of speaking to sombody? Cheers
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Sarah Nicholas
(@xSarahx91x) reported
@EE I hope you can help me! I ordered a PS5 for a Christmas gift and we had a card left from DPD today when we were out at work, when checking this reference it states it is on its way back to you! We have had no updates from DPD whatsoever and we need this before Christmas!!
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Gunner
(@ParkinSN1) reported
@EE has to be the worst network around, I cant use more than a ****** gb of Internet cos I've never got ****** signal!!!
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LIAMGM
(@liam05adamson90) reported
Here a fact @EE U BUNCH OF ***** here a fact i want to change my phone u want me to make appointment go **** off , this how it happen i walk into ur store sort my phone out U get me for another 2 years under contract **** right off with ur appointment system #FUCKOFFEE
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London View
(@ianlondonview) reported
@YardleyShooting @EE I have EE mobile broadband and although it drops out every now and then they have given me a new dongle which seems to have fixed the issue. Their phone line staff really are good. I can take my broadband with me anywhere I go. It's brilliant.
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dave b
(@dblanchard589) reported
@EE 4 times ive asked this question. When are you going to fix the website and app i want to check my bill??????????
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Daniel
(@bannydarrow) reported
@Harryis_a_yobro @EE I did. Felt like an idiot when I did though. Cheers
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David Gallacher
(@davidgallacher2) reported
@EE hey ee where is my 12 pro max, email says delivery 10/12/20. Online tracking has a big red cross we can’t track your order 😢 I’m sad help ...maybe if you send me Rita Ora it might turn my sad to glad for a while 🤥