EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontllanfraith, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Porth, Cardiff, Treharris, Newport, Ferndale, Pontypool, Merthyr Tydfil, Cwmbran, Aberdare, Pontypridd, Hengoed, Caerphilly, Abergavenny, Blackwood and Tonyrefail.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Wi-fi | |
| Cardiff |
||
| Treharris |
Internet | |
| Newport |
Internet | |
| Treharris |
Internet | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontllanfraith, Wales
Latest outage, problems and issue reports in Pontllanfraith and nearby locations:
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
-
🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
-
. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
-
🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
-
Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
-
Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Howden
(@thehowden) reported
@EE appreciate everyone is going to be asking your customer support the same thing- the big increase in their monthly bill - but can they be a bit more sympathetic. I don't need to be passively agressively told i signed the contract. will remember that when my contract ends soon
-
Skyrayne
(@Skyrayne7) reported
@EE how the hell can you treat people the way u have treated me! 4 weeks around 12 phone calls. Still not sorted my upgrade, ITS DISGUSTING!!! CONSTANTLY LIED TOO! your customer service sucks!
-
Marcin Budzewski
(@MBudzewski) reported
@EE I bought it directly through BT Sport Box Office. EE let me down again. I'm fine.
-
Emm Ashforth
(@ashforth_emma) reported
@EE Would sign up to EE if the signal from you was stronger.
-
Niall McDonagh
(@M1X3Dniall) reported
@EE You are selling a service , why does Joe bloggs get the exact same service for £17 a month cheaper ? I have been with EE a long time if it was a couple of pounds wouldn't really mind , but 17 quid is a joke yous are milking loyal customers who are trapped #UK'snumber1swindlers
-
Lil Samosa 🇵🇸🇵🇸🇵🇸
(@lil_samosa) reported
@EE your broadband is making me fail my uni assignment cheers kids are crying now
-
ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@EE have no signal in any of my lines, is the network down or are there issues in the WR9 area ?
-
Adam
(@Adam49967554) reported
@EE can you please tell me why I was charged £21.29 to call EE customer services from my EE mobile? Not impressed and this is NOT customer service.
-
WhySoSerious!?
(@J0K3R_GaNg) reported
@EE hey folks, my ee app has notified me I am able to book in for my annual MOT and service, having never booked one can I ask if these include screen issues?
-
Becca Milton
(@becca_milton) reported
@EE It’s about being overcharged since January so I guess billing/accounts. Have had two advisors say they’d sort the refund and would get back to me, but they never do.