EE Outage Report in Pontllanfraith, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontllanfraith, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontllanfraith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (24%)
-
Total Blackout (21%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Pontllanfraith, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Aberdare, Cardiff, Tonypandy, Newport, Abertillery, Hengoed, Cwmbran, Treharris, Abergavenny, Blackwood, Caerphilly, Merthyr Tydfil, Pontypool and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Tonypandy |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontllanfraith, Wales
Latest outage, problems and issue reports in Pontllanfraith and nearby locations:
-
Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
-
Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
-
Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Kamy
(@Kamy050) reported
@cathandfearne @EE good riddance, as many will also cancel if EE bows down to your regressive demands
-
DJ Knight
(@DJ_KnightUK) reported
@EE been with we years and never had problems. Now I'm absolutely sick of it. Your website says your open today. Which clearly there is nobody to answer the phone. Your love chat says available, but nobody there! As if you cut my broadband off when you're not open!! What ********
-
AZETE
(@AZETEmusic) reported
@Femi_Sorry @EE If EE continue to sponsor GB News I will immediately cancel my contract with three and sign up with them.
-
Gary
(@itsme_gfc) reported
@Jpofgwynedd @Femi_Sorry @EE A bit slow to the party but never mind. Welcome! It’s a shame you can only react with rudeness and insults. Pathetic really but quite typical I’m sure. I wish you well, good bye.
-
Darren Rodriguez
(@pedrorod76) reported
@EE hi can you help? Just upgraded, is btsport not included still as I can’t get app to work properly?
-
political middle
(@politicalmidle) reported
@Femi_Sorry @EE This guy is a pure idiot
-
J. Red
(@JAMES2296RED) reported
@EE So basically I am just going around in circles with no answer or even the wrong answer. Not really the best customer experience. Been with EE a long time but really thinking about moving elsewhere. Not sure why this is so difficult to resolve ????
-
Chris
(@Chipthechap) reported
@Femi_Sorry @EE EE, do us a favour and get Kevin Bacon to mention the channel in your next add, that will show us you don't bow down to idiots like Femi.
-
Verhofstadt's Quiff
(@VerhofstadtQ) reported
Hi @EE I have been a customer for many, many years now, and if you place any adverts on the new GB News channel, I will renew my contract immediately. I may even consider another contract for mobile WiFi, so I can watch Netflix up the mancave. #FundGBNews
-
Lizzyroz 🙂
(@lizzyroz) reported
@Femi_Sorry @EE Why don't you make the decision based on EE's worst rating for toxins policy or worst rating for environment reporting or their operations in oppressive regimes and tax avoidance