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EE

EE Outage Report in Cwmbran, Torfaen County Borough, Wales

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Cwmbran come from postal codes NP44 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cwmbran, Wales

The most recent EE outage reports came from the following cities: Newport, Hengoed, Caerphilly, Cwmbran, Blackwood, Newbridge, Pontypool, and Abertillery.

CityProblem TypeReport Time
Newport Wi-fi 23 hours ago
Newport Total Blackout 2 days ago
Hengoed Wi-fi 3 days ago
Newport Internet 4 days ago
Newport Phone 5 days ago
Newport Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • LippyBoy123
    Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated Iโ€™m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been ๐Ÿ‘Œpast 6yrs, now my solicitor is involved!

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still havenโ€™t had confirmation account is closed and still having text message updates about the problems in the area ๐Ÿฅฑ

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think itโ€™s useless and canโ€™t send the WiFi through paper thin plasterboard or handle the TV signal

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • mrsvpricetweets
    Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • KaceyEdwards91
    Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home ๐Ÿ™„

  • jamcole88
    ๐Ÿ‡ฌ๐Ÿ‡งJamie๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • mrbean1977
    geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. ๐Ÿ˜ก๐Ÿ˜ก

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐Ÿ™Œ

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!๐Ÿ˜ก

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • TomWise_
    Tom Wise ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐Ÿ‡ฎ๐Ÿ‡ช how customers calls should be handled ๐Ÿ‘๐Ÿผ๐Ÿ‘Œ๐Ÿผ

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • jamcole88
    ๐Ÿ‡ฌ๐Ÿ‡งJamie๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving ยฃ31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service ๐Ÿ™ˆ

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • DullUddenCow
    ๐Ÿฎ DullUddenCow ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UKโ€™s favourite network my arse!

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, Iโ€™m missing 4gb of my data.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TomFahyNo1
    Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • dansodergren
    Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England

    @coastie61 @EE Nothing back yet. Its more that the extra was bundled and never used. And not had an iPhone which I would even play it on for 3 years. Didn't even know I had the offer. We will see. And let's hope for a positive outcome and a nice story out of it.

  • alexnewport_
    Alex ๐Ÿ™ƒ (@alexnewport_) reported from Plymouth, England

    @EE sick my that my phone is always on next to no signal since Friday ๐Ÿ‘Œ๐Ÿผ๐Ÿ‘Œ๐Ÿผ๐Ÿ‘Œ๐Ÿผ๐Ÿ‘Œ๐Ÿผ

  • lalonip3
    Anthony P Jackson (@lalonip3) reported from Sale, England

    @EE I understand you can't/won't resolve my complaint but I can't make a complaint to the Ombudsman until I've made it and you've rejected it.

  • JustCraigyp
    Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and youโ€™ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • m7leicauser
    Andy Barton (@m7leicauser) reported from Manchester, England

    @EE Btw. No amount of complaining to @EE customer services over the years ever gets any improvement made. This poor service has been like this for years. Tbh, I donโ€™t know why I renewed my contract with you the last time.

  • woolfall433
    Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle ๐Ÿ˜‰๐Ÿ‘๐Ÿค™

  • jackmillerrfc
    Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • gundisalvus19
    ๐™ถ๐šž๐š—๐š๐š’๐šœ๐šŠ๐š•๐šŸ๐šž๐šœ (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! ๐Ÿ‘‹๐Ÿผ๐Ÿ‘‹๐Ÿผ Hello @EE! ๐Ÿค™๐Ÿผ

  • m7leicauser
    Andy Barton (@m7leicauser) reported from Manchester, England

    @EE Itโ€™s not 4G Iโ€™m worried about. Itโ€™s a signal good enough to make a telephone call Frankly, your service just isnโ€™t good enough And we are not talking remote parts of tbe country here. We are talking about 3 miles from Manchester Airport or on the A49 in Cheshire @Photofeature