EE Outage Report in Cwmbran, Torfaen County Borough, Wales
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The latest reports from users having issues in Cwmbran come from postal codes NP44.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Cwmbran, Newport, Pontypool, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Booth
(@chrisbooth1974) reported
@EE Those pressures were already there though so what has changed to justify this change (other than your profits)? Can you point me to the ‘incredible pressure’? Needless to say I shall be leaving your network as a consequence of this profiteering.
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nearly barking
(@edgeofbarkness) reported
On long hold @ee as I wait to cancel my contract
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DJ Jordan
(@djjordan23uk) reported
@EE Thanks Ashleigh, so as an existing customer who is not ‘Upgrading’ it will stay free?
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Nate
(@NateJB_) reported
@EE So its gone from free to 14£ for a one week trip keep in mind most EE customers (sim only) pay roughly 20£ a month. EE provide service in europe already so the infrastructure is in place. EE are already "award winning" so infrastructure is in place so why charge more?
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Grant Smith
(@TheGrantSmith) reported
@MartinSLewis Well thankfully I’ve only got another 8 weeks left on my contract with @EE. If other providers are not reintroducing roaming charges then I will look elsewhere for a contract, and maybe I’ll treat myself to a new phone while I’m at it.
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Ridgers
(@ffsmonty) reported
@EE And if the charge is so reasonably small to such a small subset of users, how can it begin to cover the amounts presumably needed for ‘network investment’?
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Ridgers
(@ffsmonty) reported
@EE You want to invest in the network, and raise funds to cover that investment? Why not come up with a product/ service people want to pay for, rather than this, which is the opposite. We absolutely do not want to pay for roaming charges, that’s just how mobile should work.
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Scott Lupasko
(@slupasko1) reported
@EE @WeAre8Official Goodbye from another customer. Lying and insulting.
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Jack Harrison
(@VillaFan001) reported
@EE @mostynmithering Those pressures still applied when you promised you weren’t going to reintroduce the charges less than six months ago, though. It would be nice to see some proper customer engagement rather than copy-pasting the same response to everybody who raises the issue.
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Phil Sledge
(@Phil_Sledge) reported
Over 200 days ago I got a new iPhone 12 from @EE with a 5G contract. I think I have been on a 5G network for about 60 minutes. I wonder if they will offer a refund or say they are working on getting in my neighbourhood by 2030.