EE

EE Outage Report in Cwmbran, Torfaen County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cwmbran come from postal codes NP44.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cwmbran, Torfaen County Borough, Wales 08/31/2025 13:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Newport, Caerphilly, Cwmbran, Ebbw Vale, Pontypool, Llanbadoc, Abergavenny, Abertillery, Blackwood and Caldicot.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • kevpercy84 kev percy (@kevpercy84) reported from Abergavenny, Wales

    Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gulay_CFS Gulay Ahmet (@Gulay_CFS) reported

    @EE I had police round as they said to them I might be in need. It causing problems since I got disconnected for no reason. I can raise or get into accounts as need number. You know I'm in need & tried to sign in I couldn't even get that right I'm very ill more than you know????

  • KTMGordo Gordon Brown (@KTMGordo) reported

    @EE Thanks Peter - it’s an iPhone 11 Pro. I’ve turned off WiFi calling which has solved the problem, but I’d have thought a 100mbps would be sufficient for it to work.

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • NicciJaneC Nicci Christie (@NicciJaneC) reported

    @EE because of an issue your end, I was ASSURED a representative would call me back this week, to take a manual payment. He guaranteed he'd call me. Still nothing. I have a complaint pending about all this.

  • SportingNest Sporting Nest 🇸🇴 (@SportingNest) reported

    @EE No, and I tried to contact your Head Office, who help me sometimes with my disability needs, and it says the number has changed and that I should call 150 from my phone, which is no use as it is about broadband. Which number has replaced 0800 0790232?

  • Whitewitchworks Jibril (@Whitewitchworks) reported

    @EE Yep It's fixed now, and works great, Colin really went above and beyond getting on BT when they kept messing up and keeping close track of the drop outs we were having to try and help figure out the issue. He also kept in contact with us so we knew what was going on.

  • jgadd69 Jules (@jgadd69) reported

    @EE can i have an email.address.of someone I can complain to about the utter crap service from ee

  • slf_toon Bubs' burner phone 📱 (@slf_toon) reported

    @EE Tom, yous are aware of the issues, the phone mast was burnt down over 1 year ago by a 5G conspiracy theorist. He's been sentenced and hopefully gettingvthe treatment he needs, bless him. However, I'm stuck on a 24 month contract, mast still not working properly and zero coverage.

  • gushie Jonathan Corwin (@gushie) reported

    I just phoned @EE to cancel something, and they answered the phone straight away, and then they just did it immediately without spending half an hour failing to try and talk me out of it :)

  • R15DBR Rach (@R15DBR) reported

    @seanpeter88 @renownedrankine @EE No way they never telt me this just told me I paid 6 months extra and that was that