EE Outage Report in Cwmbran, Torfaen County Borough, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Cwmbran come from postal codes NP44 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Cwmbran, Wales
The most recent EE outage reports came from the following cities: Newport, Hengoed, Caerphilly, Cwmbran, Blackwood, Newbridge, Pontypool, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 23 hours ago |
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Total Blackout | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 4 days ago |
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Phone | 5 days ago |
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Total Blackout | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated Iโm feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been ๐past 6yrs, now my solicitor is involved!
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still havenโt had confirmation account is closed and still having text message updates about the problems in the area ๐ฅฑ
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think itโs useless and canโt send the WiFi through paper thin plasterboard or handle the TV signal
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Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home ๐
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๐ฌ๐งJamie๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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geraint evans (@mrbean1977) reported from Fochriw, Wales@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. ๐ก๐ก
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!๐ก
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Tom Wise ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐ฎ๐ช how customers calls should be handled ๐๐ผ๐๐ผ
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๐ฌ๐งJamie๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving ยฃ31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service ๐
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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๐ฎ DullUddenCow ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UKโs favourite network my arse!
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, Iโm missing 4gb of my data.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Fahy (@TomFahyNo1) reported from Darlington, England@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England@coastie61 @EE Nothing back yet. Its more that the extra was bundled and never used. And not had an iPhone which I would even play it on for 3 years. Didn't even know I had the offer. We will see. And let's hope for a positive outcome and a nice story out of it.
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Alex ๐ (@alexnewport_) reported from Plymouth, England@EE sick my that my phone is always on next to no signal since Friday ๐๐ผ๐๐ผ๐๐ผ๐๐ผ
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Anthony P Jackson (@lalonip3) reported from Sale, England@EE I understand you can't/won't resolve my complaint but I can't make a complaint to the Ombudsman until I've made it and you've rejected it.
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and youโve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Andy Barton (@m7leicauser) reported from Manchester, England@EE Btw. No amount of complaining to @EE customer services over the years ever gets any improvement made. This poor service has been like this for years. Tbh, I donโt know why I renewed my contract with you the last time.
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Woolfall433 (@woolfall433) reported from Lymm, England@EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle ๐๐๐ค
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Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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๐ถ๐๐๐๐๐๐๐๐๐๐ (@gundisalvus19) reported from Harrow Weald, EnglandI got tired of not getting a good answer to my problem, so goodbye @ThreeUK! ๐๐ผ๐๐ผ Hello @EE! ๐ค๐ผ
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Andy Barton (@m7leicauser) reported from Manchester, England@EE Itโs not 4G Iโm worried about. Itโs a signal good enough to make a telephone call Frankly, your service just isnโt good enough And we are not talking remote parts of tbe country here. We are talking about 3 miles from Manchester Airport or on the A49 in Cheshire @Photofeature