EE Outage Report in Bargoed, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bargoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Cwmbran, Ferndale, Pontypool, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Elkin
(@vcelkin) reported
@EE Your wait times on calls and opening hours are ****. Customers of yours pay for a premium service but we don't get a great service all we get is "we are experiencing a high number of calls right now" #customerexperience #customermanagement
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Lucy Mulins
(@sp1lm) reported
@EE @MarcAllera Why can nobody help me?! I’ve been a customer for 20 years, paid you over £15,000 and you’ve left me for over a week with no phone. Well I actually I have two phones but you’ve locked both SIMs and after multiple shop visits and hours on the phone to 150...
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ً
(@jakeroge_rs) reported
@EE I needed help with it 3 years ago when you refused to comply with UK consumer law, trying to force a £579 bill on me after apple had already agreed to cover the cost - why would I expect you to be ethical now?
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✨ Beth Shaw ✨
(@bethssss_) reported
@EE my mobile data has been shocking for the past few weeks… is there signal issues atm?? Getting a little frustrating now!
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Ryan's Transport Photography
(@RyansTransport1) reported
@EE your WiFi network in Northumberland today has been disgraceful.
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Leigh Munslow
(@ob1_2face) reported
@EE not happy with the customer service today
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Sean Dilley NEWS
(@seandilleyNEWS) reported
@EE hi team i’m trying to get some assistance I bought a new iPhone yesterday and transferred it to e sim i’ve come into a retail store on Oxford Street apparently they can only help me with a passport or driving license. I’m blind, but I have 16 other bits of ID…
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Robert David | Photographer
(@robertdavidpics) reported
Come on @EE. Using my 14 cooling off to cancel a contract signed up in error. Can't use web chat (despite the contract being done that way), can't ring 150 (free) but must use a 20p/min num. I'm nearly an hour on that number! Online form has to be printed and sent back. Very poor
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HaFo
(@HarryForbes7) reported
@ee I'm a customer of 21 years. I ordered an online phone upgrade to take advantage of an offer. It arrived smashed. The return bag never arrived. Weeks later I still have a smashed phone and the offer has expired. Complaint raised via webform.
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DanG
(@danalt123) reported
@EE I pay over £100 a month on my iPhone contract and £40 on broadband and the service is abysmal - why is your broadband so bad?