EE Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Hengoed, Caerphilly, Cardiff, Pontypridd, Blackwood, Maesteg, Tonyrefail, Aberdare, Tonypandy, Pentre, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
||
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vickie Sargent
(@VickieGermaine) reported
@EE is there some kind of service issue? Can't connect to the Internet despite the TV being able to, so don't think it's our Internet provider. Been waiting for someone to respond on live chat for 40 minutes now 💔
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Alison Bell
(@alisonlaurabell) reported
@allo_mate @EE I'm on EE and everything is fine. It's just all the Facebook properties that are down.
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John Robinson
(@John__Robinson) reported
@thesarahjane80 @EE @motaboy1979 There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.
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John Robinson
(@John__Robinson) reported
@Alibongos76 @elliirosee @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.
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Helen Highwater
(@HelllHighWater) reported
@allo_mate @EE EE's 4g down for me, no internet at all whatsoever since around 4pm, south coast.
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Sarah -D-
(@thesarahjane80) reported
@EE @motaboy1979 Local mast?? Your whole data network is down. Release a statement and tell us what the issue is....
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Eben Halford
(@Ebstar) reported
@EE Hey how do I report an issue with 4g data?
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FADED
(@faded_official) reported
@EE is there a reason your signal for the internet is as bad as @TalkTalk broadband? Pretty sure it would be different if I hadn’t paid my bill!
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John Robinson
(@John__Robinson) reported
@sophslou @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.
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Ashleigh Lowin
(@AshleighLowin) reported
Has anyone with @EE wifi also lost connections??? Phone is not really working but now nothing is?!? #help #whatsgoingonee #eesortitout