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EE Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 02/17/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Bridgend, Cardiff, Bargoed, Pontyclun, Pontypridd, Maesteg, Hengoed, Merthyr Tydfil, Mountain Ash and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomCardiff Phone
United KingdomBridgend E-mail
United KingdomBargoed Internet
United KingdomBridgend Phone
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tenbellies1974 Tigeryorkshire (@tenbellies1974) reported

    @EE absolutely discusted with EE. Cancelling mobile services after 30 years loyal service. Last month blocked my line in error. Month before failed to instal copper broadband because of a hardware line issue. Now asking for 36 to confirm my pak code. Goodbye ee. Shocked

  • Helmethead___ Helmethead (@Helmethead___) reported

    @EE 1 week until my 4G broadband contract ends and it’s been nothing but awful. The speed is like dial up 90’s. The service is as consistent as the weather and the price is higher than the stars. I will never touch EE ever again or recommend them to anyone. Absolutely shocking.

  • DBryceBomb BBryce (@DBryceBomb) reported

    What the ***** going on with my signal @EE

  • Masai_Williams Mass Eye (@Masai_Williams) reported

    @Nudist84 @EE Yeah I’ve been getting that a lot of late. Then 3G sent rubbish. Then even Edge. Avoid em like the plague mate as it’ll never be their service according to them but will be your device or environmental circumstances.

  • Helmethead___ Helmethead (@Helmethead___) reported

    @EE Less than 1 week until my 4G broadband contract ends and it’s been nothing but dreadful. The speed is like dial up 90’s. The “service” is as consistent as the weather and the price is higher than the stars. I will never touch EE ever again or recommend them to anyone. Manure.

  • jonatha00863400 jonathan hough (@jonatha00863400) reported

    @EE is the network still down ? Losing lots of business today and call centre just keep hanging up

  • JiglyWiggles Corey (@JiglyWiggles) reported

    @EE Dont remember asking. V happy with my current supplier who charge me £10 for 30gb 5G enabled data, moved to them after your customer care team were rude when I asked if I could switch my existing £10 5gb data plan to 5G enabled for the same price 🤢🖕🏻

  • 71PA2 Mark🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🚂 🚒 (@71PA2) reported from Ellon, Scotland

    @EE Service came back late last night but now off again this morning. No notification given about any maintenance. This happens regularly and we are out of contact completely. Time this was fixed once and for all

  • LRackstraw Luke Rackstraw (@LRackstraw) reported

    @EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?

  • Helmethead___ Helmethead (@Helmethead___) reported

    @EE Less than 1 week until my 4G broadband contract ends and it’s been nothing but dreadful. The speed is like dial up 90’s. The service is as consistent as the weather and the price is higher than the stars. I will never touch EE ever again or recommend them to anyone. Goodbye.