EE Outage Report in Ferndale, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (26%)
-
Total Blackout (18%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Blackwood, Tonypandy, Bridgend, Caerphilly, Merthyr Tydfil and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Hengoed |
Phone | |
| Hengoed |
Phone | |
| Blackwood |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
-
Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
-
Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
-
Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
political middle
(@politicalmidle) reported
@Femi_Sorry @EE This guy is a pure idiot
-
FoxtrotCop 🚔
(@Foxtrot_Cop) reported
@Femi_Sorry @EE Another rampant left Remainer trying to cancel a news channel that hasn’t even started yet. Remember folks, these people are everything they accuse you of. He won’t cancel @EE, this sad little boy needs you more than you need him.
-
Le Petit Ray of Sunshine 💙
(@helsbellsr78) reported
@superpaddiepads @EE Just need to know how to cancel this one lol. We only use it on WiFi anyway x
-
Alasdair Cameron
(@alasdaircameron) reported
Hey @AppleSupport - really poor show this morning in not helping with a faulty phone in warranty. Would appreciate a UK contact number for someone actually willing & able to help. Equally as useless today have been @EE - would be good if someone would take some responsibility.
-
boogadafloos
(@CheekOliver) reported
@Femi_Sorry @EE you didn’t switch to EE you were automatically moved over if u were an orange customer when they became EE.
-
Old Normal Jo 😀
(@Bertsmum60) reported
@TheSimonEvans @LukeJohnsonRCP @EE I’ve never even heard of this chap. Who is he?
-
Gary
(@itsme_gfc) reported
@Jpofgwynedd @Femi_Sorry @EE A bit slow to the party but never mind. Welcome! It’s a shame you can only react with rudeness and insults. Pathetic really but quite typical I’m sure. I wish you well, good bye.
-
Silasdogood
(@PaulStonehous15) reported
@TheSimonEvans @EE Femi actually thinks a phone company gives a damn about him !
-
⚡️ Duncs ⚡️
(@DSR_F11) reported
@EE So if I went to Vodaphone right now and tried to open a personal account, they would have a problem because I have an EE business account. Completely two different entities, different banks etc. Why can't I open a personal account?
-
J. Red
(@JAMES2296RED) reported
@EE So basically I am just going around in circles with no answer or even the wrong answer. Not really the best customer experience. Been with EE a long time but really thinking about moving elsewhere. Not sure why this is so difficult to resolve ????