EE outages and service status in Ferndale, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferndale, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, Blackwood, Porth, and Caerphilly.

City	Problem Type	Report Time
Aberdare	Phone	7 days ago
Merthyr Tydfil	Internet	11 days ago
Treharris	Phone	11 days ago
Aberdare	Internet	18 days ago
Hengoed	Internet	22 days ago
Bridgend	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 5 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Leah Griffiths (@LRG0808) reported 6 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Ricky Mainwaring (@rickmainz1989) reported 6 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Daniel Cole (@DanielCole03) reported 6 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 8 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  lisa marshall (@lisa150_5) reported 8 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Cath (@CatherineJ43) reported 10 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Tudor Brewery (@Tudorbrewery) reported 10 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Rob O'Keefe (@WelshROK) reported 23 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Michèle Seren💙 (@MicheleSeren) reported 27 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  dawn pugh (@dawninyoureyes1) reported 37 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Christopher Guy (@ChrisJG1988) reported 37 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Christopher Guy (@ChrisJG1988) reported 37 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Lucy (@HeyLucyAnne) reported 38 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Ross Maisey (@TweetterRoss) reported 46 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 49 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  lisa marshall (@lisa150_5) reported 51 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Steffan McMahon (@Steffan_McMahon) reported 55 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  sheryl fussell (@chickenshed24) reported 58 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Tim Powell (@timscoreboard) reported 1 hour ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharne Hawkins (@sharnehawkins) reported 5 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  Our James Bellingham 🙏🇺🇦🕊️✌️ (@1LoveOneClub) reported 7 minutes ago

  @BlondiieMama @England @EE I never understood the fuss about him, never saw him play domestically, but he has grown from the cub that I did see into the Lion that everyone hopes for, Is there a better player that has come from Brum?

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 7 minutes ago

  Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.

• 
  D (@Davidaag1991) reported 13 minutes ago

  @EE any known issues with your BB in ML11? Nothing is working, lights on hub are suggesting everything is working and can’t run a test on the app.

• 
  Jacqui Archer (@jacqui_archer) reported 16 minutes ago

  @EE Hi, for the last few days my broadband has had intermittent access. Not helpful when trying to work from home. I've tried resetting it but it doesn't seem to help

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 16 minutes ago

  @EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.

• 
  Yokenthwaite (@BayXXIV) reported 19 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.

• 
  Ian Gray (@eastcoaststoat) reported 24 minutes ago

  @colingale @EE Same here , Broadband and phones cheap due to being loyal customer

• 
  F3spirit (@originaf3spirit) reported 26 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  Gothguy (@GothGuyGamer) reported 37 minutes ago

  @botbusta999 @virginmedia @EE when you join EE for their "internet", you'll be complaining you're being scammed, fact is aside from Virgin, noone can come close to the speeds they provide. Dont get me wrong, im not praising Virgin, their customer service is AIDS