EE Outage Report in Aberkenfig, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Aberkenfig, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberkenfig and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aberkenfig, Bridgend county borough, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Bridgend, Rhoose, Porth, Maesteg, Tonypandy and Pontyclun.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aberkenfig, Wales
Latest outage, problems and issue reports in Aberkenfig and nearby locations:
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Matt (@Matt996) reported from Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I want to cancel my contract
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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James Jenkins (@Jamesdroid1) reported from Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Rob S Photography (@photographyrsp) reported from Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Erskine Lewis 🇪🇺 🇧🇧 (@EngWood3) reported
@EE It took a couple of restarts for the service to stabilize. Let's see how it goes during the day.
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David Henderson (@13DHenderson) reported
@EE Hi. Unfortunately still not working. I’m not using the app.
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Matt (@portocheese) reported
@EE Hi I need help. My contract is set to end today and I need a PAC code. This is for my personal device (my work one is still with you) how do I do this as I cannot call from the phone, when I try calling from another it’s not recognised. Really disappointing.
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AlfgarDalio (@AlfgarDalio) reported
Hi folks, @EE I've got rid of my LTE smartwatch, how do I cancel the extra line that I had for it? I can only find my main phone contract in the App, not the additional £7/monthly e-sim one. TIA.
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Freddie Bent (@freddie_bent) reported
@EE why when my speed checker tells me I'm getting 5Mbps speed and I can't even stream the England game does your page say coverage in my location is "good". 5Mbps on 5G good?? What a joke. Awarded Britain's best network because you lie a lot.
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Danilo Wasques (@danilogw) reported
@EE just cancel all my packs, and make my account accept any payment i make to get dat, even if it is more expensive than the packs
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EmEeElsie 💙 (@EmEeElsie1) reported
@EE Hi ED, yep, I contacted the team, got some spiel about you guys having to maintain the network which is why you can't match offers. 5 years I've been a customer and no interest in keeping me.
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Abigail Smith (@Abigail77317137) reported
@EE I'm not sure why you can't just reopen my case from last year and send the engineer that you were going to, but I cancelled when my local council said you should only have people in the house if its an emergency and since we weren't working from home it didn't seem like one.
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🎮 Stewie Marsh (@SweptSquash) reported
@EE Hi, Andy 👋 It's home broadband, seems a more stable this morning. Is there a web page to see if any issues are reported in the area?
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♏ M J S ♏ (@mojooohhh) reported
@EE can someone assist in getting access to my EE Benefit that I have never been able to access! I tried 2 weeks ago and you could not assist as the App wasn't sending me a PIN number and had locked for 24hrs