EE Outage Report in Port Talbot, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Port Talbot, Wales
The most recent EE outage reports came from the following cities: Swansea, Bridgend, Neath and Port Talbot.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Internet | ||
Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales
@EE can someone please help me with my order
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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James Jenkins (@Jamesdroid1) reported from Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Matt (@Matt996) reported from Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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liv (@al0haliv) reported from Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Heather (@hevwilliamsx) reported
@EE you say you can only help with my problem if I call 150 yet no one ever seems to be available , how am I meant to resolve my issue if I can’t get in contact?
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Flikz (@flikzfortis) reported
@EE why am I paying for 80mb fibre and only getting 0.5mb? I'm in the CA22 area is there maintenance going on? Was bad yesterday then was back upto 89mb, now its unusable at 0.5mb
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Marcus Parry (@the_parrots) reported
@fplmj @EE I will say that I had a few issues with their internet to start with. Then they told me I was still on the old setting and switched me to 5ghz....it’s been much better since.
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Cathy Hodge (@cathymh1) reported
@EE what’s going on with your website and app? Unable to login to either -looking through tweets on here seems it’s a wider spread problem. When will it be resolve? Thanks
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🌹Lindsey 🌼 (@Lindsey_J0nes) reported
@EE sort out your service in the BR5 area. @Lucasisthename is trying to make urgent calls and her phone keeps cutting out. It’s not her phone because she’s tried using her children’s phones and they’re doing the same!!!
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Jess (@jessb7129) reported
@EE I’m struggling to login on the website, has anyone else had this problem, I’m wanting to get tablet
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rat (@yearofthelowrat) reported
@EE Hi I’m unable to log into My EE through the Apple app or web browser - just keep getting error messages, can you help?
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peter (@pjvenda) reported
Oh @EE why is your website so dreadfully slow as soon as I click "My EE" and try to authenticate? I've been for several *minutes* trying to login, watching timeouts go by....
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Kara (@kalougri) reported
@EE Cannot get into my account successfully and gift data between accounts. Children unable to connect to their online learning. 4G down half the weekend and still patchy. Why am I paying you guys so much money???
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Khalaf Anizy (@anizy_khalaf) reported
@EE please ee could you fix the service in my area I literally never get over 2 bars and most of the time I get 1 I am literally getting scammed by you guys I pay £210 for both of my contracts for no reason