EE Outage Report in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Port Talbot, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Swansea |
Phone | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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adam thorpe
(@theadamthorpe) reported
@EE No it’s all the time as my walls are 3ft thick and basically Kill all mobile signal. We use EE4g through a router to get our internet as we also have no landline.
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JohnnyMatrix
(@jonfisher22) reported
@EE wheres my Internet and wheres my call from the advisor help team? Said 20 mins but I've been waiting nearly half hour and your team apparently clocks off at quater past
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Jenna
(@jennabewley) reported
@OjStevieWonder @EE Yeh same I can’t even get wifi or nothing. This is a bit weird isn’t it. Don’t trust it! How can multi million companies just all fail at once!! Not a chance
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Pierre
(@pierre_w33) reported
@EE @theadamthorpe EE is taking the biscuit out of all of its customers on Twitter, seemingly ignoring the fact that their network is down in order to save face. It’s embarrassing.
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Rachael
(@rachaeldawn95) reported
@EE what sort of compensation will you offer for the network being down this long!?
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Nathan Dunn
(@NathDunn) reported
@EE no broadband and cannot connect to 4g.seems to be a mass outage. Tried calling and all I get is a recorded message
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Tom Hard
(@TDHPhotography) reported
@SkyNews is the @EE network down too? Lots of tweets stating no signal at all nationally. I've had no signal all day but they're not admitting there is any problem.
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Kornel.K
(@kornel_k_) reported
@theadamthorpe @EE Having the same issue, won't load anything on mobile data. Couldn't even use Apple Pay at the store 🤬 (left my wallet at home)
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Robson James
(@RobsonOnAir) reported
@AliceHamer5 @allo_mate @EE DNS issue with EE.
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benbobsheff
(@benbobsheff) reported
@EE hi guys. I would appreciate some help. Having problems with an order I made. Can’t seem to be able to talk to anyone about it. Would be appreciated if anyone can help.