EE Outage Report in Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Port Talbot come from postal codes SA12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (26%)
-
Total Blackout (18%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Port Talbot, Wales
The most recent EE outage reports came from the following cities: Port Talbot, Bridgend, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Total Blackout | |
| Swansea |
Total Blackout | |
| Swansea |
Internet | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
-
James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
-
Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
-
Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
-
mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Glynis Wozniak
(@glyniswozniak) reported
@EE Still down in Douglas and Glespin since 3.30pm yesterday 😭
-
Hironao Suzuki
(@hrnszk_en) reported
@EE Good morning. Is your broadband service down? When can you fix it?
-
Huw Powell
(@huwpowell97) reported
@EE hi EE, I am an old customer of yours and have recieved charges over the past year for an account that was supposed to be closed. Ive payed off these charges and your colleagues told me that they had cancelled my account. Afew months later I have been receiving more charges
-
Colin Anderson
(@ColbeConsulting) reported
@RebekahSwan2 @EE Vodafone down at ours for us Rebekah. I spent quite a while on a web chat with them yesterday. It seems we are making it up as their system says we have full signal...
-
Dr Katherine Fender
(@KAFender_Oxford) reported
@EE @HuaweiMobileUK I am contacting you via Twitter as my Huawei P10 has not functioned for a number of weeks, now, following an enforced "upgrade" that has corrupted my phone files - to the extent that I can rarely even switch my phone on. I have damage cover. What should I do?
-
Natalie Burgham
(@NatBurgham) reported
@EE any update on how long the problem in Hatfield is going to last ?
-
Mike Brooke
(@MikeB1701) reported
@EE So let's try again Bob. When I'm at home my signal is poor and even when connected to WiFi calling I can't make or receive calls. Let's see if you will help me today.
-
DJ
(@ProudMixedDJJ) reported
During lockdown @EE gave me a SIM card that didn’t work & I was put to level 2 technical team 6 time with promises of call backs. The issue was finally sorted so after not having a phone for 5 months I was told I’d be credited 5 months. But instead they’ve used debt collection.
-
Sharon Green
(@ShazEGreen) reported
@EE hi, please can you tell me if there's currently a problem with broadband in my area (Hastings), only my WiFi isn't working.
-
Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.