EE Outage Report in Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Port Talbot, Wales
The most recent EE outage reports came from the following cities: Bridgend, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Bridgend |
Phone | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aatif 🇵🇸
(@aatiiiff) reported
Are you seriously running a company which provides ZERO NETWORK IN Hertfordshire??? Since 3 days my MOBILE DATA 4G IS NOT WORKING AT ALL . I have tried all possible ways to figure it out by myself. Look onto this and call me back please @ee
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Joe
(@Jovo_Holmes) reported
@EE Hello, I wanted to contact you on your live chat about possibly becoming a new customer. But I am unable to find the live chat, it just states "Mon to Sun 8 am - 11 pm". How can I contact you? thanks
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JT2
(@JT228641513) reported
@MarcAllera @EE not sure where to post but I have had very little signal in Torquay for last 3 days - yet web page says there is good coverage..... have lost 2 Important phone calls
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Infinity
(@88infinit88) reported
@EE hi, I've not been receiving signal on my device from at least Saturday, one bar no 4g do you have any idea when is this going to be resolved.
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Laurence White
(@lorenzoblanco15) reported
@EE hi guys just wondering if I could get a bit of guidance. Added pixel buds to my pixel contract at the cost of £15 a month. From the moment I got them they have been faulty (will work with one bud in but not both) I have contacted your Custer service dept who told me ...
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Kay Griffiths
(@kayleighnikita) reported
@EE my Broadband wasn’t working this morning & it says engineers have fixed the issue but it’s still not working for me. I’ve tried the usual turning it off ect.
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David Gregson
(@d33ky) reported
@EE do you know when the problem with your live chat will be fixed ?
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Kyle Hine
(@kylehine11) reported
@EE Good morning, I’m trying to cancel my BT ultimate subscription (add-on) by sending STOP SPORT to 150 but the reply says I don’t have BT so can’t do anything. Are you able to assist?
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Farook Naji
(@farooknaji) reported
@EE I've just been shocked by charges on my phone bill. Calling an 0844 cust service number, on hold all day (not EE's fault) but have been hit with a 68 pence/minute access charge from EE. Total bill £108. How can you justify this charge? Certainly not clear to your customers!