EE Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Port Talbot, Llanelli, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Wi-fi | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Neath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jassem 🇦🇷🌟
(@jassem73) reported
@XboxP3 @EE Since you guys are signing deals left and right - won't you sign a deal with a company that specializes in advertising?? it might help you sell more consoles and get you more gamepass customers all the over the world Just a casual thought PS: don't do IGN First for Starfield
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wungus
(@wungus5) reported
@EE wtf are you. Xbox tweeted about a partnership but your Twitter bio says "we are EE" okay, what do you do? What is the business? You should probably make that more clear
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Sarah-Kimberley
(@PlayforthSarah) reported
@EE consider this my DD cancelled & leaving with immediate effect & I'll take my chances in court or with @Ofcom over any remaining balance to the account cause this customer service is as terrible as its staff! £90 a month for this service?! Thanks for nothing, Dan!
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Sarah-Kimberley
(@PlayforthSarah) reported
@EE when you waste £100 in 2 days following lies from inadequate EE staff saying go here, go there to have a phone repaired just to have it back with same problem. So lie after lie, malicious call to emergency services possibly costing someone's life, a phone you pay £60 a month
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InfinityBesk
(@InfinityBesk) reported
@XboxP3 @EE Phil can you allow us to take screenshots in Max Payne 3 or is this a legal issue
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BT
(@IlyasBT98) reported
@Acearoni @XboxP3 @EE I think the problem is who's going to make them ?
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David Pede
(@DavidPede4) reported
@EE I even called and was charged for making an intentional call, all I got was the answering service. Probably time for me to change to a different provider after all these years. 😡
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Elon, the genius of Apartheid blood emeralds
(@MarcShanahan) reported
@XboxP3 @EE "However they choose to play." Great, I choose to play on Playstation. Too bad you cancelled Redfall on PS5 the second you could because you're a filthy ******* liar.
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Senzubean44
(@sensubean44) reported
@fluesy_bluesy @XboxP3 @EE Tell Sony to put a browser on the ps5 problem solved
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Vici Evans
(@Pink12061988) reported
@EE your tracking function isn't working and your call centre said my phone would be delivered today but I've had no confirmation from you or DPD, can you help?