EE Outage Report in Swansea, Wales
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The latest reports from users having issues in Swansea come from postal codes SA1 and SA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea, Ammanford, Llanelli, Port Talbot and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Ammanford |
Total Blackout | |
| Llanelli |
Internet | |
| Ammanford |
||
| Swansea |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Akua DK 🇬🇭🇬🇭
(@AbigailDK_) reported
@OfficialSKAve @EE Been with the network for at least 6 years now and haven’t had any issues really
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Martin Ricketts
(@martin1ricketts) reported
@EE that’s it you’ve lost a customer I’ve taken all I can take from your broadband, it’s awful, moving over to @CommunityFibre 👍🏼 happy days 👍🏼
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Michael Clegg ⚽
(@Cleggy_13) reported
@EE why is your signal so bad?… can never watch a whole video 👎 @sammy_clegg get me back to @giffgaff anyday
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Anna Maskell
(@aestetic_anna) reported
@EE I haven’t been able to make calls or send texts for two days now and there’s no indication online or on any of your accounts that this is being looked into. I was however able to find a site where people report there network issues. Turns out I’m one of hundreds. Sort it out!
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Dugmac
(@dugmac01) reported
@ee well looks like you’ll be losing another customer.
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Emrah #Trabzonspor
(@Piskopat54Yazar) reported
@EE Hi there, I have pre ordered pixel pro 6 256gb edition it supposed to be with me on thursday and I still did not get my device. I only got one auto email from you once I placed the order confirming that it has been placed. Can you help? Phone calls take over an hour to get th
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glowbyhan
(@glowbyhan) reported
@EE Hi I currently have a contract with yourselves and I’m nearly a year into it but I would like to early upgrade for £100 from the 12 pro max to the 13 pro max when I first started the contract I used student discount which is still available but the it’s not working when I
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Grae Corvus
(@Grae_Corvus) reported
Hey @EE why is it so difficult to find a service status page for your broadband? I've been searching for the last half hour and come up blank, meanwhile I've got no home internet and no idea if there's a local or wider issue. Not helpful.
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linda evans
(@lindaevans_1) reported
@EE @EE_Complaints disgusting treatment by EE, I'm a customer of over 30 yrs just upgraded my sons account, whilst sorting that out I was promised a great deal for my account but surprise they have now refuted that. Mmmmm just a ploy to get my sons business. I'm going elsewhere
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Rob
(@bushellini) reported
Is anyone else’s 4G so slow? I feel like I’ve gone back to 3G. Constantly unable to watch a video start to finish without buffering. #EE @EE