EE Outage Report in Swansea, Wales
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The latest reports from users having issues in Swansea come from postal codes SA4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Llanelli |
Phone | |
| Llanelli |
Phone | |
| Port Talbot |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Raigho
(@RaighoHusky) reported
Hey @EE placed an order for an in-stock phone 24 hours ago and I still have no dispatch or eta ? Can you help us out here. It’s replacing a dropped phone which is dying real fast and a quick replacement would really help me out.
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ALEX
(@alexwhit3head_) reported
@EE need to stop giving out free broadband as mines a bag of ****. please arrange someone to ring me. sick to death of it. 24 hours, or you on chopping board and i find someone else. #broadband
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mrbluesky
(@closedforsummer) reported
@EE could you please help ! I have no signal at work as do other colleagues, signal was good up until Tuesday we are working for the nhs and rely on a good service! We are in Orpington town centre thanks
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DJP
(@BIGGIT_71) reported
@EE hi look since i can't phone to ask about PS5 stock can u tell me roughly what's happening since I registered interest. You haven't had any stock since last year. Will I get an email or text? No information or anyone to ask is really crappy and demoralising. Please help.
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Mateo GF
(@mat_gf) reported
@EE your service is dreadful! I've been without data for 5 days and counting despite having topped up. PS: your customer service is also a disaster
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Trans Med Training
(@transmedtrain) reported
@EE Matching the deal by £3 a month was all that it would have taken. Obviously EE don't need £600 over 2 years and would rather lose a customer over £72! Which kind of cements it with your reply, which should have been "How can we stop you leaving for a rival?"
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Dan Ambrose
(@DanAmbrose18) reported
@VodafoneUK I’m not on Vodafone network I’m with @EE I just know these numbers come from a Vodafone network due to it being extremely similar to my number which I ported from your network to EE
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Josh sharples
(@Joshsharples7) reported
@EE how have you been able to give a customer a ps5 yesterday but now you have 0 in stock. You have literally replied to him today and confrimed you have ps5’s when will they be available
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Angela Roofe
(@angieroofe) reported
Hey @EE my first bill is wrong after migrating over from BT Mobile last week. I’ve tried calling and emailing but no luck, can you help me?!
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Duncan aka 2e0eor
(@M6AOC) reported
In 1993 I took out 2 mbl phone contracts with One2One which is now EE. Many years later, until today, I say treat your customers as you would want to be treated. A big relief to be leaving that was once an amazing provider. Move on & go forward. @EE @WorkforEE @MarcAllera