EE

EE Outage Report in Swansea, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Swansea, Wales 03/07/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swansea, Wales

The most recent EE outage reports came from the following cities: Llanelli, Neath, Swansea and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Phone
United KingdomNeath Phone
United KingdomLlanelli Internet
United KingdomLlanelli Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • philengland1 Philip(Phil)England (@philengland1) reported from Landore, Wales

    Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HammyPics ARImages (@HammyPics) reported

    @EE It’s been up and down but yes. At least 24 hours now

  • parklikeaprick pisspoorparking (@parklikeaprick) reported

    @EE Great . Fun answers. I’m sure your a perfectly nice chap but ee take my money no problem but won’t answer the phone when there’s a problem. Your a phone company! . Iv given up for today. Frustrated !

  • sophiegrant1980 Sophie Grant (@sophiegrant1980) reported

    @EE can you please tell everyone what the problem is with their broadband it seems everyone is having the same problem IM NOT PAYING FOR A SERVICE I DONT RECEIVE

  • mithercac Cath Mitchell-Browne (@mithercac) reported

    @ring @EE this seems to be your issue? 😬

  • lousygameruk_ LousyGamerUK_ (@lousygameruk_) reported

    @EE Yes, but I wanted to use a means to get better 4G 5G within the home when wifi is not working or slow due to too many devices.

  • Livetorock2018 Mark (@Livetorock2018) reported

    @Daydream_1984 @EE My PS4 is fine..it's all my Amazon devices that are down.... they're connected to the router but mustn't be connecting to Amazon servers.

  • AJB_141 Alexander J. Buchan (@AJB_141) reported

    @EE Thank you Mark. +43 2035 339498 (4 calls) +43 2035 339643 (1 call) it was more rude and disruptive than annoying. They called instantly reciting an offer from EE basically.

  • xHEATHERMOYESx Heather Moyes (@xHEATHERMOYESx) reported

    @EE Of course I did. Why can’t you just admit that it’s been down all day up and down the country and be honest with your customers or are you completely unaware that everyone had issues today?

  • HammyPics ARImages (@HammyPics) reported

    @EE Either way it should be better than this. I don’t have anymore info to give you. No matter what number I call. This is your issue with your tech. I have tested at my end many times & know what I am talking about. Just get it fixed or I will use this information to break contact.

  • Sheenaar3 Sheezus. (@Sheenaar3) reported

    @EE I spoke to Amazon and they have said you’re both aware of the issue and working on fixing it, is this the case?