EE Outage Report in Swansea, Wales
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The latest reports from users having issues in Swansea come from postal codes SA1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Phone | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tania Hinds
(@TaniaTells) reported
@EE hi I’ve e been trying to call about my broadband service but as I am not an EE mobile customer I can’t get past the requested for an EE mobile number. What’s the best number to call instead?
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Luke Watson
(@LukeWatsonNYC) reported
@EE I'm writing to complain that the complaints page on your website can't load so that I can make my real complaint.
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Ryan Conway
(@rylon) reported
@devcfc88 @EE It’s very one sided isn’t it. It doesn’t sit right with me that you enter into a contract and they can put the price up mid way through, and it doesn’t count as them altering the terms, and you’re not allowed to cancel.
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Liam | Ocj
(@xOcj_) reported
@lieil @EE I'm pretty sure EE is down across some parts of the uk as I'm having issues with mine
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Lee Pritchard
(@Lungy68) reported
@EE Hi - I have an issue with my EE Broadband and need to talk with someone at EE. But as I don’t have a mobile phone with EE I’m unable to talk to anyone on phone number I have. I have an EE Broadband account. Urgent please 🙏
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Andriy Velykorodnyy
(@velykorodnyy) reported
@EE I have made a few calls to Ukraine between 26/02 and 01/03 and see charges on my account on EE. @EE can you help please? Thank you.
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Dee
(@dee1farmer) reported
@EE why is it impossible to access the EE shop online, I’ve logged on etc, tried on my phone and iPad, all I get are blank pages, I’ve cleared my history and cache, pages still not loading.. looking at ee community this is a common problem…
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Kimberley
(@Kimbobski) reported
@EE Hilarious. Do you want to try rolling out basic 3G coverage to the rest of the country? 0 bars of signal daily and I live in a town 🙄Thankful for wifi calls because otherwise I’d be screwed
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Linaire McRae
(@linaire_mcrae) reported
@EE @PatDutt26551284 …..ah! The old invest in infrastructure bullshit. Your infrastructure doesn’t work….why not fix the existing problems now than investing in 5g in Bhutan?
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hana
(@hanalouise__) reported
@EE Customer services via live chat raised a complaint on my behalf, is there a way to know how long it will be to get a response?