EE Outage Report in Swansea, Wales
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The latest reports from users having issues in Swansea come from postal codes SA1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (26%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Port Talbot, Swansea, Neath and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Total Blackout | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shahid ghani
(@Shahid78607860) reported
@EE spoke to a Steve who is very rude advisor. A hour of hell with him then transfers me. Felt as if he was discriminating against me. Can’t believe EE have such people working for them. Shocking.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Phil Tonks
(@phil_tonks) reported
@EE are there any network issues in the SN10 postcode area?
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AMES 💙
(@coolkitten29) reported
@EE Hello, I spoke to someone via the 150 message text on Tuesday who asked for a link of the deal I am trying to get I sent them a picture of it, then nothing, it keeps saying every morning we’re online now to help you, then nothing
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Michael Wilson
(@michael3wilson) reported
@EE Am I getting my call back I was promised for Thursday. Is anyone replying to my messages. I thought the whole of EE had come down with COVID as it’s been silent since begging of the week.
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Lesley Brannigan
(@Lesleyb2008) reported
@EE any chance of getting the internet fixed. Not only am u paying for a service am not getting from you, am also paying for streaming services I can't use. Thanks
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Badams
(@Ben_P_Adams) reported
@EE Worst customer service Iv ever received. Obviously don’t care for their loyal customers. Off to @TheO2 I go. #EE #o2 #badcustomerservice
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Char Wright
(@_Chazzz) reported
Disappointed that I’ve been a customer with @EE for 10 years, my contract is up for renewal but they still can’t match the deal @O2 are offering so I’ll be moving to o2!
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cultofvhs
(@thecultofvhs) reported
@EE hey, morning, spent over an hour on the phone with Amazon to sort out an issue with the free prime subscription but they keep sending me to you guys but I can't get through. Could really do with some help as they're trying to charge me for it....again :(
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Conrad Taylor
(@conradski86) reported
@EE Any idea if there is a problem with broadband in Shrewsbury? We’ve got nothing!