EE Outage Report in Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Phone | |
| Neath |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Llanelli |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul McC
(@PaulMcC17) reported
@EE Still no network, your customer services are telling me it's a known problem with iPhone roaming + T-Mobile in the USA ... and Apple are working on a fix. Given lack of press I think it's just a problem with my phone and EE offshore customer services lack the skills/knowledge.
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V Narbheram
(@narbheram1) reported
@EE is there an issue with the network today
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Stewart Hawtin
(@HawtinStewart) reported
@EE just had to upgrade your app on iPhone and now blank screen. Uninstalled it. Same problem. Not impressed!
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Brian Smith
(@BrianSmith0) reported
@ee Really not happy with your customer service today. I have had a phone two days and it's scratched up and in poor condition already. That's not fit for purpose.
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Josh.🇬🇧.
(@Josh_SW6) reported
Sadiq Khan has ruined London, When ******** are the @TfL underground lines getting @EE 5G? Feel likes its been years and nothing had changed?
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Christian J. Smith
(@cjsmith1980) reported
…liar). So @EE say they will listen to the call back. Weeks have passed and still no resolve. So I withhold the iPad payment, but continue to pay for my phone. So EE cut my phone off! So they have time to cut me off but not time to listen to a phone call back… Very very poor
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Tommy
(@TheOriginalTJS) reported
@EE Hi, please can someone tell me when my complaints going to be looked at and I’m given a call back. The initial issue which I’m complaining about took weeks and now it seems I’m being fobbed off with “a senior member of the team will call you”
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Sid Driver
(@SidDriver) reported
@EE ain’t been able to get any service on my phone or Internet hub all day, any reason why?
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Stewart Hawtin
(@HawtinStewart) reported
@GShawRaw @EE You sir are a legend. Yes it works. I’d never if thought of that. Maybe EE will send an email to their customers alerting them to this and the fix but don’t hold your breath on that one…..
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✌🏻️
(@djm_eightyone) reported
@EE In February, I flagged that I had an issue with the charging port of my iPhone 13 Pro. The charging cable not securely staying in. I visited my local EE store yesterday and was told that it may need cleaning. They can’t do it in case they damage it?!?…