EE Outage Report in Swansea, Wales
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The latest reports from users having issues in Swansea come from postal codes SA7, SA1, SA6 and SA2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Llanelli and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Neath |
Phone | |
| Llanelli |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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funmumof4!
(@Emmaagutter) reported
@EE I can login in online but not through the app
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chanell.
(@chanel_xo_) reported
@EE for days now my phone keeps saying no sim card inserted can somebody help me please 😣
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Tariq Sheikh
(@tazmaraz9) reported
@EE Maybe you could invest your time in better things like sorting out the problem that has stopped me getting service for the last 6 months and making me pay 84 quid for the pleasure
-
sam
(@samwrharvey) reported
@EE Three times in the past couple of weeks the network has gone down completely all-day. It seems to be something to do with @UKPowerNetworks turning off the mast. I have had no communication as to why or when this will happen. Really poor.
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Ben Jones
(@ben_jcw) reported
@EE Hi, I’m having singles issues on my iPhone 12. Either one bar or no service, when it’s normally no issue. Can you help please as this is affecting my work? Thanks
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Jack Barratt 🏴
(@worzel13) reported
Is the @EE app down?
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Steven Markham
(@Markham3Steven) reported
@Zoyfishy @EE Delete the app an re install will fix it
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Andy Collins
(@Coachinho47) reported
@EE how long is my ee app going to be down. Been trying for 2 days now
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Stuart palmer
(@smpcomms) reported
@EE Upgraged contract on 17th Nov with Xbox one s bundle, Supposed to have SMS within 5 days but nothing yet! Please help
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Heather McAllister
(@hevmc) reported
@EE If I was you I'd message them as I've just asked for an update on my order and been told they are out of stock. Disgusting service. They weren't even letting us know as I messaged on Monday to confirm I was 100% getting one and told yes.