EE Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Swansea come from postal codes SA1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (32%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Port Talbot, Ammanford, Llanelli and Cross Hands.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MissL-QT
(@QTMissL) reported
@EE can’t call you as you seem to have cut my phone off since I changed to sim only. Can’t contact anyone as messenger isn’t available and urgently need a call back from the doctor at 9am. Please help.
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Beverley Bostock RGN MSc MA Queen's Nurse
(@bevbostock) reported
@EE Your customer service used to be A1+. I've been waiting 2 weeks for a phone which should have been sent within a day. No help online, no help when I phoned. What's going on? Several others had the same compaint in the forum.
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jaana
(@jaana_bennett) reported
@EE please advise, BT customer deals aren't showing the same price in my basket. Can I use this deal as an upgrade too?
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Helen Chapman
(@mrshelenchapman) reported
@EE appalling customer service. Had intermittent since 22 January. Tried on 2 occasions through call centre to rectify this. After 55 minutes I was cut off and unable to get through again. #poorservice #lackoffustomercare
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legioneyres
(@taffytafferton) reported
@_julianlewis7 @EE I left EE 4 years ago having been with them since the early days of orange & T-Mobile due to them not having any loyalty. Thousands of pounds was spent with them and nothing back for being a loyal customer. I’m now with @ThreeUK who are a far better provider.
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Julian lewis
(@_julianlewis7) reported
Just rang @EE to ask for help in getting my iphone repaired which was 1 month outside its warranty, I’ve 3 accounts with ee but obviously nothing for loyalty. Very disappointed with the advisor, was not interested at all.😡
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The Permaculture Guy
(@permacultureGB) reported
@EE put my bill up by 14% been a customer for 20 years.... Goodbye!
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🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤
(@PrincessPink_86) reported
@EE update please. Second night running no broadband. Very poor service.
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Julian lewis
(@_julianlewis7) reported
@taffytafferton @EE @ThreeUK The customer services guy I spoke with must have been due to clock off, didn’t want to know! He’d never even heard of consumer law. Couldn’t even speak to his manager. Shocking mate.😡
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🌻Kaz🌻🇺🇦 🙏🏻🦊🦒💫🧘🏼♀️📷🧀
(@kazzycoo65) reported
@EE what is going on with your signal,its terrible here and has been for some time