EE Outage Report in Swansea, Wales
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The latest reports from users having issues in Swansea come from postal codes SA1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Llanelli, Port Talbot and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Neath |
Phone | |
| Llanelli |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Simon Fletcher 😷
(@DrSimonFletcher) reported
@EE Not helpful I’m afraid; she can’t use the text help as she still has no service.
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Lara F.
(@Lf25793600) reported
@EE @EE have not provide service, my internet keeps on failing (since 2020), 3 engineers and counting - @EE doesn’t allow me to cancel my contract & keeps charging me every month - their service is 💩 #NeverAgain #shitcompany
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Anakin Pinceau
(@AnakinPinceau) reported
@EE Yes, and I also got my direct debit set up but nothing since then...but in between i got an email about something added and cancelled on my account (not by me) for a reference number that was different and i never figured out what happened .
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Fizz Web Design
(@fizzwebdesign) reported
@EE For goodness sake, is there NOTHING you can do to speed up your website? ‘My EE’ is almost impossible to access. It’s 2021 and not a great ad for your service when your site is so impossibly, constantly slow! #ee
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Jen Jarvis
(@Jen6881) reported
@EE offer me 100% off early upgrade fee - nowhere does it say it's only if I sign up to a more expensive tariff than I'm currently on. Chat agent using standard copy and paste messages which didn't apply to me! Really surprised at your poor service having been with you for years.
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Nelgumford
(@Nelgumford) reported
@EE I have a T-mobile dongle with a valid SIM in it. It will send and receive text messages. It will not connect to the internet, as it always has done before. What do I need to do to fix this ?
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Pascal Jankowski
(@Pasca1Jankowsk1) reported
@EE Sorry, I didn't make the issue clear. The issue is that I bought a new pack after cancelling the old but it says I'm on the old pack but I cancelled that one. Does it just take a while to cancel or is that not how it works?
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Lara F.
(@Lf25793600) reported
@EE @EE have not provide service, my internet keeps on failing (since 2020), 3 engineers and counting - @EE doesn’t allow me to cancel my contract & keeps charging me every month - their service is 💩 #NeverAgain #shitcompany
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Ehi Ekhator
(@EhiEhidan) reported
@EE Thanks, Russ. Will stick with PAYG for now. I have 100GB for 20 on o2, EE prices aren't inviting. Many thanks for your good customer service.
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🤍L.I.A🤍
(@PuppyLoveLia) reported
@evmoregirl @EE Still waiting for help!!!!!!!!!!!!