EE Outage Report in Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Cross Hands, Swansea, Neath, Port Talbot and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
TV | |
| Cross Hands |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mands 💜💙💜🤍😷🌷🌺🌻🌼
(@skipper68uk) reported
@EE live chat what a joke ! dads phone not working and they said call 150, he got it May from EE ONLINE and local shop does not deal with PAYG It needs to be returned and repaired / replacement - dad is in hospital so he needs it
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
@EE is not number 1 network far from it here in north Shropshire since February we have had a transmitter fault almost every week I get a text from cretinous EE telling me but no fix has been done no we have no internet connection on mobiles it’s a absolute disgrace
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Ben Cole
(@BenJCole19) reported
@EE Oh hey EE! What is it we all pay you for again…oh yes mobile network. Why is it that we’re totally without it in SA431LY once again? Looking forward to you taking today off my bill this month!
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Larry
(@Larry03222419) reported
@EE My contract renews in 3 weeks and you've just lost me as a customer.
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Murphy🏴🇮🇪🇯🇵
(@MurphyBhoy1888) reported
@EE any chance of some help?
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Paul Hutch
(@paulelrocks) reported
@EE Why are you not updating on the EE issues for customers?
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Harun Tulunay
(@HarunTulunay) reported
@LDNLutonAirport is bat s**t crazy. Seriously. Even WiFi or @EE 5G don't work, 4G extremely slow. I really respect all the staff at the restaurants cause it is friggin crowded and people are just rude and disrespectful. I don't know what, but something should be done.
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David Williams
(@davemwilliams12) reported
@EE why does my daily phone call on my commute always get loss of signal on the m56 (one of busiest motorways in Britain) by Bowden turn off????? Is this really something that should happen still in 2022????!!!! Please sort this and get us out of the 90s!!!
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ღKαтıεღ
(@Katiie90_x) reported
@EE are actually shocking tonight! Signal is poor!
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Melanie Slater
(@mammyJudo) reported
@EE Still need help, as when I receive or make calls, they sound far away or underwater