EE Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Swansea come from postal codes SA1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Swansea, Wales
The most recent EE outage reports came from the following cities: Ammanford, Neath, Swansea, Llanelli and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Ammanford |
Internet | |
| Neath |
Total Blackout | |
| Swansea |
Wi-fi | |
| Neath |
Phone | |
| Llanelli |
Phone | |
| Llanelli |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
-
Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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heylo
(@sambotcob) reported
@EE @DOMSweetman And answer the question about when inflation goes down? Should we all expect decreases?
-
Tony
(@spontaneous_ant) reported
@EE @albanianstokie For **** sake STOP YOUR BULLSHIT EE! Apologies for my frank response but you always reply with that crap! Put simply if you have more and more customers then they are paying for the investment in to your business as well as your existing customers! It’s not rocket science!
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Mikey 🇬🇧
(@WildThang187) reported
@EE Hello, I have today lost my job 🥲 I have been a customer for nearly 10 years…please can you offer any help?? 🙏🏻
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Caspar Field
(@casparfield) reported
@EE @Takariistorm Your accounts on Companies House show that you made a net profit of £1.1b in the year to March '22. You could maybe use a little bit of that to help? And you might have few less 'vulnerable customers' if you didn't hike prices by 14-15% in a cost of living crisis!
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Jas
(@JayMalt34) reported
@adam_feather09 @EE If you only signed up last week you got 14 days to cancel it. Do it.
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Paul Williams🦁
(@pgw1) reported
@SarahWhe78 @EE I think everyone will have sympathy with Sarah and a major % of customers will be looking for a change. It will be hard as I've been a customer 25years, but this is robbery.
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Matthew Brault
(@MattyBrault) reported
@EE It won't get sorted. Been through it before. It is a fundamental issue with the app, which you won't be able to sort through DMs. Not your fault.
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Irishdave
(@Irishdave1980) reported
@EE poor customer service requested a call call 7hr later still nothing
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Stephen
(@stephen501) reported
@ee gone from 10/10 to 1/10. 7000 hoops to get through to talk to customer service. Roaming abroad up from £10 a month to £15. No justification for such a huge increase. Will now just turn on for the exact time I am abroad. #EE #roaming
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Andrew
(@andy_cov93) reported
from
Coventry, England
@EE It’s 2023 it doesn’t cost an extra 14-17% a month for you to provide me with 1 bar of 4G internet and claim you’re the UKs best 5G network but you’re charging it anyway