EE Outage Report in Pontardawe, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Maesteg, Swansea and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
Phone | |
| Swansea |
Phone | |
| Ammanford |
Phone | |
| Swansea |
||
| Swansea |
Phone | |
| Ammanford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Churchill
(@mrmrwacky) reported
Hi @EE do you theres an issue with the compatibility between the EE Pay As You Go sims and the new Samsung OneUI 7.0 software update? If so how can I fix this please?
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Martine Stigter
(@MartineStigter) reported
@EE I still have no calls, texts or mobile data. This has been ongoing since Thursday morning. I will yet again go to my local EE shop to see if the problem is with my phone or your outage. Your official line is, as on previous days, that the problem has been fixed. It is not.
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Grifter
(@Grifter_62) reported
@EE Nope nothing works your engineer told me this in addition he said you have two working days to solve a problem without compensation for the customer so let me get this right I have to pay you for two days for no service???? EE bullshit will air this as far and wide as I can
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james
(@meggis18) reported
@EE Broadband still not working
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Great Dane Love
(@Danelicious) reported
@EE network is down again! Can’t make outgoing calls
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Dancing Lightning ⭐
(@dancelightning) reported
@Scully_Cam @EE Our @EE has been like this for a year, when we were able to get 200Mbps before that. Not allowed to leave contract despite the terrible service.
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tony
(@tonyz1986) reported
@orange @EE @ee can’t download an eSIM and app is down
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Sharron C Best
(@sharron333) reported
from
Shefford, England
@EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...
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Grifter
(@Grifter_62) reported
@EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service
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DanRowley mr Everton 2015
(@rowleydan) reported
@EE Internet is down at 9pm...