EE Outage Report in Pontardawe, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (26%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Port Talbot, Swansea, Neath and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Total Blackout | |
| Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Finners
(@finnbr14) reported
**** @VodafoneUK, the most shittest mobile network in the UK for speed and location. Would suggest moving to. @EE ASAP
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kayleigh boo
(@kayleighboo22) reported
@ThomasJGray @EE I want to go sim only but this type of service doesn't make it easy
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Richard Whitehouse
(@Whiteho7Richard) reported
@bt_uk @OpenreachHelp what awful service move called to change broadband n phone from sky! House move delayed now it’s 3 weeks to fit phone and disabled need my panic alarm fitted but t#they could care! Don’t use them or @EE really bad service moved after a year in isolation.
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Jem H
(@Jem_h1985) reported
@EE is it possible to get some help I’m still having issues with a problem I reported back in March with the signal please, I would like to know if it’s possible I can get out of my contract, I’m not happy paying for a phone line that only my son can use if on WiFi
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steven jones
(@Thee_SteveJones) reported
@EE Sorry for the delay, it’s home broadband & again it’s rubbish. We have had an engineer out to the property previously & we have been given a new router etc - the signal keeps dropping out/slow
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mel colmer
(@sootie1978) reported
@EE Hi I am wanting to know the cost for early termination of my broadband contract. Please can you help?
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Callionica
(@Callionica) reported
Turns out it is the @EE iOS app that has a login page that (iOS believes) is served from “page . link”. EE, do you own the “page . link” domain? If not, you have a security bug in your app.
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John Eades 🦅🏈💚⚾️
(@Saracen5) reported
🚨SCAM ALERT🚨 07949628955 (a number from a range allocated to the @EE network) & 07391957833 (a number from a range allocated to the @VodafoneUK network) Are both attempting the @RoyalMail undelivered package scam, via text message.
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Lily Ryan
(@lilyryan) reported
@ee I’m getting so many spam calls and text messages from mobile numbers beginning with 07961 which belong to the EE network, I have blocked & reported via 7726 but they just call from a different number (still beginning 07961).
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Laura 🚑👩🏼🎓🌟
(@mccoy1723) reported
@EE No we didn’t opt for any service at all