EE Outage Report in Pontardawe, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (23%)
-
Total Blackout (23%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Ammanford, Neath, Swansea and Port Talbot.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Total Blackout | ||
Wi-fi | ||
Phone | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
-
Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
-
Helen Watkins (@Helz8310) reported from Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
Brian Parsons (@parsons_brian) reported from Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
-
Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
-
Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
James Jenkins (@Jamesdroid1) reported from Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
-
Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
-
Emma miles (@thegeekmiles) reported from Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
-
Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
liv (@al0haliv) reported from Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
Claire Donnan (@RealBraveheart) reported from Gowerton, Wales
@EE can someone please help me with my order
-
Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
Lindsey Kent (@pixi_1008) reported from Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
-
Daniel Cole (@DanielCole03) reported from Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
-
James Jenkins (@James_Jenkins_9) reported from Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ken (@kenhercock) reported from Humberston, England
@jwhutchinson1 @EE The service in cleethorpes is abysmal
-
Ben Elliott (@BenJohnElliott) reported from Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
-
Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
-
Paul Garton (@paulgfromhg) reported from Harrogate, England
Apparently it's time for my mobile phone 'upgrade'. In other words I will waste an afternoon arguing with the dreadful @EE with them trying to flog me some Chinese crap whilst I try (and usually fail) to keep my temper. Wish me luck.
-
Unwin (@unwin765) reported from Whitchurch, England
@EE Shane you can fix my nearest transmitter for over a month !
-
sharon rennie (@sharie76) reported from Barton-le-Clay, England
@EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.
-
Fish 🏌️⛳️ (@Robin_Max_Lisa) reported from Coventry, England
Anyone else suffering from very slow internet speed from @EE, mine has been terrible for about a week now, I’ve cleared down everything, cache, history deleted etc but it’s like an old dial up🙁
-
Ana Aguilar-Corney (@aguilarinterior) reported from Eastbourne, England
@EE I live in Meads Eastbourne Please tell me ASAP why I have no signal on either mobile number and yet when I go into town the signal is fine. I rely on these phones for business
-
Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
-
kimberly yates (@kimsy40) reported from Renfrew, Scotland
@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!