EE Outage Report in Pontardawe, Neath Port Talbot, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Port Talbot, Ammanford and Maesteg.
City | Problem Type | Report Time |
---|---|---|
Swansea | Phone | |
Neath | Phone | |
Port Talbot | Phone | |
Swansea | Phone | |
Swansea | Phone | |
Neath | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Missing_Reality
(@kielafa) reported
@EE @rocaluev Thank Emma. Any idea how long this outage will be?
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Missing_Reality
(@kielafa) reported
@EE Network down. Mobile app down I thought you were the best? Oh how smug I was when Vodafone and o2 have been down recently. Any ideas how long until the network is restored?
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80’s Beno
(@BenofIHI) reported
@EE sort your ****** phone signal out
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Neil Hewson
(@neilhew) reported
from
Strines, England
Issues with @EE data and calls dropping out this afternoon. Not exactly ideal when trying to speak to my daughter’s school…😡😡
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🏴 Sandy Bob Dee 🏴
(@SandyBobDee) reported
@EE why have I not got a 4g signal?
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Kristen Lindop 🇨🇦/🇬🇧
(@kristen_lindop) reported
@EE I have no service in Newcastle??? What's up?
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Monts🇯🇲
(@montszzz) reported
Anyone on EE having problems with their data connection? Mines has been off and on all day with a max of 3G 🤧 @EE
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Sam 🌌
(@samnnpxe) reported
@ee where the signal????
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andy
(@andybrowncpo) reported
@EE well you claim on tv you have less outages than anyone else yet you’ve been down since 2pm,i’ve had to pay £7.99 for a day on bt- wifi to use my phone,i pay you guys a fortune each month this is a joke 🤬🤬
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FPL Sunnyside (Dave)
(@DavidRo63031678) reported
Hello @EE ... any news on why the network is down in Glasgow? Also unable to get through to customer services as your lines are down?? Is this the end of days ??