EE outages and service status in Pontardawe, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontardawe, Wales

The most recent EE outage reports came from the following cities: Neath.

City	Problem Type	Report Time
Neath	Phone	15 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Jamie-Lee (@jamiebradnum) reported 4 minutes ago from Swansea, Wales

  @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

• 
  Emma miles (@thegeekmiles) reported 6 minutes ago from Pontardawe, Wales

  @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

• 
  Nicola Fine (@NicolaFine1) reported 7 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Andrew Reed (@reedo456) reported 7 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  Robert Francis #FBPE (@astra46) reported 14 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Carl Gough (@ConnectionCarl) reported 16 minutes ago from Ystalyfera, Wales

  @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

• 
  Chris (@chrisjjames_) reported 19 minutes ago from Neath, Wales

  @EE my ee Internet has been down for the last five hours. What's going on?

• 
  Jamie-Lee (@jamiebradnum) reported 21 minutes ago from Swansea, Wales

  @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

• 
  liv (@al0haliv) reported 22 minutes ago from Swansea, Wales

  ok so @EE has the worst complaints procedure and customer service cool thanks xxx

• 
  Daniel Cole (@DanielCole03) reported 27 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 35 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Adam Davies (@adamgribble981) reported 37 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  Jamie-Lee (@jamiebradnum) reported 37 minutes ago from Swansea, Wales

  @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

• 
  Claire Donnan (@RealBraveheart) reported 45 minutes ago from Gowerton, Wales

  @EE can someone please help me with my order

• 
  James Jenkins (@Jamesdroid1) reported 45 minutes ago from Aberavon, Wales

  Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

• 
  Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported 45 minutes ago from Swansea, Wales

  @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 48 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  mami (@Yazziie_xx) reported 53 minutes ago from Swansea, Wales

  @EE pls why is my data not working

• 
  James Jenkins (@James_Jenkins_9) reported 54 minutes ago from Swansea, Wales

  To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

• 
  Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported 56 minutes ago from Swansea, Wales

  @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon James 🚂 (@UKMondoMan) reported 6 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  Chris Rosser (@chris_rosser) reported 10 minutes ago

  @LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.

• 
  Paul (@Paul0970) reported 11 minutes ago

  X really are useless, right? Report an account for impersonating @EE support and X says the account did not violate their terms of service. So they can carry on scamming.

• 
  Yasmin Stafford (@YasminStafford) reported 12 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE

• 
  Ciaran (@CiaranDerry) reported 14 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

• 
  Neal (@wxmsmith) reported 18 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  Hurry Up Harry (@jonesxxx) reported 19 minutes ago

  @EE The only thing worse than "hold music", is hold music chosen by some twenty something experience specialist. You're never gonna please everyone so why not just have some bland background stuff rather than these bloody yodelling trendies?

• 
  KMA (@KMAUK24) reported 19 minutes ago

  @EE EE mobile service has been down the last 2 days! In postcode area SA62 6RJ WEST WALES! I have reported and signed up for alerts and states known issue! When will it be fixed?? It’s unacceptable

• 
  MindTheGap (@mindthegap2018) reported 22 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  Lee (@smil3r5) reported 22 minutes ago

  @EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡