EE Outage Report in Pontardawe, Neath Port Talbot, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Port Talbot and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Neath |
Phone | |
| Port Talbot |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Total Blackout | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Weston
(@Gillsfc11) reported
@EE Too little too late. Much cheaper to finance new phone via @SamsungUK direct and choose a payg deal. Hate feeling ripped off by a company I have been loyal to. Customer service at its worst.
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Sean Stewart
(@SeanStewartEdUK) reported
@EE Hi EE. Sorry for not getting back sooner. I called up later that day and it was related to the PAYG customers all losing connection that morning. The person on the phone was helpful in pushing a network settings update that fixed it for me and others in the situation he spoke to
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Mark Pickering
(@Pickodcfc1) reported
@EE Hi Bob. The service did come back on after around 2 hours. The household were without service along with a friend in our village
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Dale Watts
(@Extinguisherman) reported
@PriyaMulji @O2 @EE Seriously look at the complaints in this page, the network is shocking, if you use mobile data your going to be frustrated with connection issues.
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PoetessJessOfficial.
(@PoetessJess) reported
@Extinguisherman @EE @O2 EE is the worst network
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Neil Webb
(@webbybloke) reported
@EE And 8 miles away in Hoylake has the worst signal out of all the networks. Non existent in some parts of the town.
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Ⓜ️K Wolf
(@mkwolf1877) reported
@EE Wembley Stadium connected by EE, you need to sort your **** out the signal is crap!
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Katie
(@ktbevell) reported
@EE broadband down in Whaley Bridge since last night and no info on website apart from aware of issue. Really need an update.
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Mike
(@GalahadXVI) reported
@Liam_Gulliver @EE @O2 Choosing o2 for my business number was the worst choice ever. They're actually stuck in prehistoric times. Complete fossil of a network.
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Dale Watts
(@Extinguisherman) reported
@PoetessJess @EE @O2 Every networks going to have good and bad areas, but o2 in the south east is horrid. Even the employee at the Bluewater was amazed on how bad my iPhone 13 was running!!!