EE Outage Report in Pontardawe, Neath Port Talbot, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (36%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Llandeilo, Ammanford, Neath, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Llandeilo |
Total Blackout | |
| Ammanford |
Phone | |
| Neath |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Phone | |
| Port Talbot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Hislopigus
(@risingaboveit_1) reported
@PS5StockAlertUK EE has been absolute shite for Ps5 stock. They have not even updated their website as still showing 15th December. So crap it’s untrue. @EE
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Barney
(@barney__roach) reported
@EE can you help me log into my ee account online and change my password I want to track my new hub
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Me
(@pajettbarrow) reported
@EE don't feel like spending another 45 minutes on the phone being passed to 4 different people. Ref 15002252. Why has my complaint been closed when the issue hasn't been resolved? The phone still doesn't work and you need to refund me for YOUR error.
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Steph Terpant
(@Steph_Sculpt) reported
@EE I am tired of my broadband dropping. I'm on my 4th rooter, 3rd openreach visit and I'm losing connection all the time. This has been going on for months. Why am I paying for a service that is inconsistent. I'm a @Twitch streamer and my patience is wearing thin. Sort it out.
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Stuart
(@WannabeCISO) reported
@EE without question the worst ISP I've used - consistently slow speeds; high latency; connection drops (at least 3 a day. Utterly horrific. They also screwed up the xfer from BT which is now resulting in major hassles. Avoid EE at all costs if you value your sanity. #EEsuck
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Tyrone Power
(@tyronepower81) reported
@EE really disappointed with the service today. Tried to organise a home move but just no care or compassion shown
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BrianG
(@briski78) reported
@kingstoby1 @EE Finally got a PS5. If you pay a fiver for the HotStock app faster service you’ll get one
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Jenna.D
(@Meshes711) reported
@EE No longer an EE customer but trying to unlock an old phone for my grandmother to use which doesn’t currently have a sim. Can’t get through to anyone on phone to ask for advice without an EE phone number. Could you advise?
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Gavin Driver
(@Gavla69) reported
@steveworne23 @virginmedia Get yourself over to @EE son. Great customer service. Phoned them tonight, straight through to someone 👍🏻
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Kaine Lofthouse
(@KaineLofthouse) reported
@EE just seen your new advert highlighting your the UKs most reliable network. Being from East Yorkshire I Call BS. Must be the worst signal I've ever had. #KevinIsLying