EE Outage Report in Ystalyfera, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ystalyfera, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (40%)
-
Phone (32%)
-
Total Blackout (11%)
-
Wi-fi (11%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Port Talbot, Ammanford and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ystalyfera, Wales
Latest outage, problems and issue reports in Ystalyfera and nearby locations:
-
Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
-
Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
-
James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
-
Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
-
Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
MissL-QT
(@QTMissL) reported
@EE can’t call you as you seem to have cut my phone off since I changed to sim only. Can’t contact anyone as messenger isn’t available and urgently need a call back from the doctor at 9am. Please help.
-
Beverley Bostock RGN MSc MA Queen's Nurse
(@bevbostock) reported
@EE Your customer service used to be A1+. I've been waiting 2 weeks for a phone which should have been sent within a day. No help online, no help when I phoned. What's going on? Several others had the same compaint in the forum.
-
jaana
(@jaana_bennett) reported
@EE please advise, BT customer deals aren't showing the same price in my basket. Can I use this deal as an upgrade too?
-
Helen Chapman
(@mrshelenchapman) reported
@EE appalling customer service. Had intermittent since 22 January. Tried on 2 occasions through call centre to rectify this. After 55 minutes I was cut off and unable to get through again. #poorservice #lackoffustomercare
-
legioneyres
(@taffytafferton) reported
@_julianlewis7 @EE I left EE 4 years ago having been with them since the early days of orange & T-Mobile due to them not having any loyalty. Thousands of pounds was spent with them and nothing back for being a loyal customer. I’m now with @ThreeUK who are a far better provider.
-
Julian lewis
(@_julianlewis7) reported
Just rang @EE to ask for help in getting my iphone repaired which was 1 month outside its warranty, I’ve 3 accounts with ee but obviously nothing for loyalty. Very disappointed with the advisor, was not interested at all.😡
-
The Permaculture Guy
(@permacultureGB) reported
@EE put my bill up by 14% been a customer for 20 years.... Goodbye!
-
🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤
(@PrincessPink_86) reported
@EE update please. Second night running no broadband. Very poor service.
-
Julian lewis
(@_julianlewis7) reported
@taffytafferton @EE @ThreeUK The customer services guy I spoke with must have been due to clock off, didn’t want to know! He’d never even heard of consumer law. Couldn’t even speak to his manager. Shocking mate.😡
-
🌻Kaz🌻🇺🇦 🙏🏻🦊🦒💫🧘🏼♀️📷🧀
(@kazzycoo65) reported
@EE what is going on with your signal,its terrible here and has been for some time