EE Outage Report in Ystalyfera, Neath Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ystalyfera, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (23%)
-
Total Blackout (22%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Port Talbot and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Neath |
Phone | |
| Port Talbot |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Total Blackout | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ystalyfera, Wales
Latest outage, problems and issue reports in Ystalyfera and nearby locations:
-
Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
-
Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
-
Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
-
James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
-
Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter H Todd
(@Peter_H_Todd) reported
@EE Can I say a huge thanks / praise to the fantastic EE staff member who I spoke to about 30 minutes ago due to "our slow internet connection". I didn't fully catch her name, but she did have a Welsh accent. The advice, tips & support was amazing! Champion worker. 🥇👍🏆 #EE
-
Matty Honeyman🇺🇦
(@MatthewHoneyma9) reported
@EE Hi @EE I can't call, as the SIM I have with you doesn't work. Also, your website doesn't offer any clear guidance on how to get InTouch if you and call. Can you help asap please ?!
-
Charlotte Chapman
(@_CLChapman_) reported
@EE Unfortunately I can’t send DM’s, my Twitter account has been limited and the only way to unlock it is to receive an sms from Twitter which I can’t do because of having no service 🙄
-
Lee Jones
(@chireg69) reported
@EE So is there a cut off date for new contracts not to get the increase? I am still within the 14 day period so can cancel and re do if for example it's cut off from the 1st March
-
Freddy
(@FredStreams) reported
@TheJammieTV @ThreeUK I just transferred to @EE away from Three. Never going back!
-
JJ Jones
(@TruckerBaron) reported
Phone bill going up by £15.26 per ******* month!! 😱😱 **** off @EE no way I'll be renewing my contract, robbing bastards!
-
Kirstie Shaw
(@KirstieShaw19) reported
@EE Is 4G down? Having problems connecting all day
-
Alex the Guiri
(@AlexTheGuiri) reported
@DomMgy1 @EE Worst time of the year to start a new contract as all the companies have a CPI plus x% clause activating in March or April. Then they offer new customers the lower price again in May. Greedy and disgraceful but not illegal.
-
Sox the waving cat
(@soxthewavingcat) reported
Hey @EE I was wondering if I go to ombudsman about a complaint with my internet thaf taken months to fix How much does it cost me to take the complaint there?
-
speedaldo
(@speedaldo9) reported
@EE How to cancel my plan and keep my phone number, my plan has gone up by £10, day light robbery. Horrible company