EE

EE Outage Report in Ystalyfera, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ystalyfera, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ystalyfera, Neath Port Talbot, Wales 04/25/2025 12:45

April 25: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Port Talbot, Swansea, Neath and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Internet
United KingdomSwansea Total Blackout
United KingdomSwansea Total Blackout
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ystalyfera, Wales

Latest outage, problems and issue reports in Ystalyfera and nearby locations:

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    IS ANYONE ELSE’s data on @ee down

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • finnbr14 Finners (@finnbr14) reported

    **** @VodafoneUK, the most shittest mobile network in the UK for speed and location. Would suggest moving to. @EE ASAP

  • kayleighboo22 kayleigh boo (@kayleighboo22) reported

    @ThomasJGray @EE I want to go sim only but this type of service doesn't make it easy

  • Whiteho7Richard Richard Whitehouse (@Whiteho7Richard) reported

    @bt_uk @OpenreachHelp what awful service move called to change broadband n phone from sky! House move delayed now it’s 3 weeks to fit phone and disabled need my panic alarm fitted but t#they could care! Don’t use them or @EE really bad service moved after a year in isolation.

  • Jem_h1985 Jem H (@Jem_h1985) reported

    @EE is it possible to get some help I’m still having issues with a problem I reported back in March with the signal please, I would like to know if it’s possible I can get out of my contract, I’m not happy paying for a phone line that only my son can use if on WiFi

  • Thee_SteveJones steven jones (@Thee_SteveJones) reported

    @EE Sorry for the delay, it’s home broadband & again it’s rubbish. We have had an engineer out to the property previously & we have been given a new router etc - the signal keeps dropping out/slow

  • sootie1978 mel colmer (@sootie1978) reported

    @EE Hi I am wanting to know the cost for early termination of my broadband contract. Please can you help?

  • Callionica Callionica (@Callionica) reported

    Turns out it is the @EE iOS app that has a login page that (iOS believes) is served from “page . link”. EE, do you own the “page . link” domain? If not, you have a security bug in your app.

  • Saracen5 John Eades 🦅🏈💚⚾️ (@Saracen5) reported

    🚨SCAM ALERT🚨 07949628955 (a number from a range allocated to the @EE network) & 07391957833 (a number from a range allocated to the @VodafoneUK network) Are both attempting the @RoyalMail undelivered package scam, via text message.

  • lilyryan Lily Ryan (@lilyryan) reported

    @ee I’m getting so many spam calls and text messages from mobile numbers beginning with 07961 which belong to the EE network, I have blocked & reported via 7726 but they just call from a different number (still beginning 07961).

  • mccoy1723 Laura 🚑👩🏼‍🎓🌟 (@mccoy1723) reported

    @EE No we didn’t opt for any service at all