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EE Outage Report in Longfield and New Barn, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Longfield and New Barn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Longfield and New Barn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Longfield and New Barn, Kent, England 04/02/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Longfield and New Barn, Kent, England

The most recent EE outage reports came from the following cities: London, Ilford, Chatham, Erith, Rochester, Newham, Upminster, Dagenham, East Ham, Plumstead, Maidstone, Eltham, Woolwich, Sevenoaks and Welling.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Longfield and New Barn, England

Latest outage, problems and issue reports in Longfield and New Barn and nearby locations:

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • BeingOmarFaruk 𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, England

    Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • DSingleton_ Daniel Singleton (@DSingleton_) reported from Ilford, England

    Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ScopeMaster_ ScopeMaster (C Hammond) (@ScopeMaster_) reported

    @EE I was told on phoning again that there are 1.2 million mobile broadband dongles issued and over 50% have stopped working. After 6+ weeks, it's very annoying to have to spend my time chasing for a replacement/refund when clearly there is a BIG problem at your end.

  • LegoDuckiee Grant (@LegoDuckiee) reported

    @EE hey guys, you having issues with your app? Trying to look at my upgrade options but keeps crashing

  • ScopeMaster_ ScopeMaster (C Hammond) (@ScopeMaster_) reported

    @EE I understand that you may have a technical problem which is hard to fix. It can take a while, but 6 weeks is enough. I asked for a replacement and it was not offered. If it's true (and you haven't denied it) there are 500k customers paying for service and it's not working....

  • EuclidianBoxes John Edwards (@EuclidianBoxes) reported

    @EE The post code is the middle of town rather than where I live. It seems that the influx of tourists has overwhelmed the network, is there a chance capacity might be increased to resolve this?

  • Raxor1Robin Robin Taylor (At home 🏡) (@Raxor1Robin) reported

    @EE mainly for data, but very rarely calls and texts, but if it was data only what device would sort this problem out?

  • AbenaaAnncou Aso Hemaa (@AbenaaAnncou) reported

    @EE are there problems with your network today, can’t use text or WhatsApp

  • Kilbybooty Lisa Kilby (@Kilbybooty) reported

    @EE Hi, when I upgraded I got a free xbox 12 month game pass but now I can't remember how to access it - please can you help?

  • LFCste87 Ste* (@LFCste87) reported

    @EE hi guys, my EE broadband keeps disconnecting and then reconnecting! Are there any issues at the moment? Broadband light is flashing red then will reconnect for a few mins and repeat.

  • farooknaji Farook Naji (@farooknaji) reported

    @EE I've just been shocked by charges on my phone bill. Calling an 0844 cust service number, on hold all day (not EE's fault) but have been hit with a 68 pence/minute access charge from EE. Total bill £108. How can you justify this charge? Certainly not clear to your customers!

  • SJV1957 Steve Valentine (@SJV1957) reported

    @EE Not sure there's much point to be honest Sam - spoken to 4 people now and had 4 different stories! But if you think I'm waiting until10th June for an update and a return of signal, you e got another think coming