EE Outage Report in Longfield and New Barn, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Longfield and New Barn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Longfield and New Barn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Longfield and New Barn, Kent, England
The most recent EE outage reports came from the following cities: London, Gillingham, Newham, Sevenoaks, Bexleyheath, Basildon, Dagenham, Dartford, Rochester, Maidstone, Ilford, Gravesend, Erith, Chatham and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Longfield and New Barn, England
Latest outage, problems and issue reports in Longfield and New Barn and nearby locations:
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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VлaдимиR
(@V1admr) reported
from
East Ham, England
.@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🖤 𝕊𝕒𝕣𝕒𝕙 🖤
(@Hinder_Surprise) reported
@terry_settle @EE They’ve always been great in fairness but the guy I spoke to today just didn’t give a **** and their website is stating incorrect information
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bear
(@bearinldn) reported
@EE TBH i'm sick of dooing that, you just tell me it's a warenty issue and @SamsungUK will sort it, they don't, but you still get paid! I JUST WANT A PHONE THAT WORKS!
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🖤 𝕊𝕒𝕣𝕒𝕙 🖤
(@Hinder_Surprise) reported
Nothing gets me angrier than **** customer service. It’s really not hard. @EE you should really update the dispatch times for orders on your website and train your staff to at least pretend to have empathy for your customers when you’ve misinformed them 🙄
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Martin Pratley
(@mpratley) reported
@EE Shocking service from you guys today. Mother bought sim online with a BT customer discount and gift code and you called today saying you won’t honour it. Why let the online site accept the codes if your not going to honour them
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outdoorshuman
(@outdoorshuman) reported
@Chie_25 @EE @WhatsApp Happens regularly. If poor connection or as stated there is an issue with WhatsApp it will use your network to make the calls. WhatsApp don’t really make this clear. All UK networks offer spend caps of some form to avoid such charges.
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ed o'connell
(@eddieo46) reported
@EE no service in sn95ar Today please help reported online thanks
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Ceri cuff
(@Cericuff1) reported
@EE is your website down? Been trying all afternoon to gift my son some data
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LightningAlex_
(@LightningAlex_) reported
@EE so is it right that I have to pay for you to repair my phone screen under warranty all because it has minor cosmetic damage on the outer casing (as in literally one tiny chip on the side of the phone where the screen didn't have the issue)
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Tez 🦁💜💙🇬🇧🏳️🐻🦖
(@terry_settle) reported
@Hinder_Surprise @EE I fell out with them years ago. I will never use them again
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Destructo-Jay
(@blueStripeLeadr) reported
Ok @ee now I’m seriously vexed! Not only can your chat helpers make any progress but if can’t even call customer services because you’ve illegitimately suspended my account. There will be a reckoning!