EE Outage Report in Longfield and New Barn, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Longfield and New Barn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Longfield and New Barn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Longfield and New Barn, Kent, England
The most recent EE outage reports came from the following cities: London, Newham, Ilford, Rochester, Chatham, Sevenoaks, Dagenham, Canvey Island, South Ockendon, Gravesend, Gillingham, Maidstone, Longfield, Swanley and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Newham |
Phone | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Longfield and New Barn, England
Latest outage, problems and issue reports in Longfield and New Barn and nearby locations:
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Brad
(@bradders2203) reported
from
East Ham, England
Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Brad
(@bradders2203) reported
from
East Ham, England
@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Dean
(@zoelou2707) reported
@EE I need access to the broadband and phone account to add to my existing mobile account. They can help with this? We've switched from BT
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Charlie Stevens
(@Charlie_Stevens) reported
Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?
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Paul M
(@PaulMar21281685) reported
@EE From looking to upgrade at 9am ,its now 11.30 am and the contracts have gone up 20plus pounds a month ,no point being a loyal customer !!!
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Morgan Moonscar
(@MorganMoonscar1) reported
@EE It shows the service is good, but the downtime website says you're having some issues. One thing to note, is I can't dial a number. It would give me a bunch of options.
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Charlie Stevens
(@Charlie_Stevens) reported
@EE Thank you for this. There are no known network problems in the area, and it says the station should have "great" 4G coverage, but this does not reflect the reality on the ground. Does EE send engineers to check real-world coverage in busy locations like this?
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Paul M
(@PaulMar21281685) reported
@EE From looking to upgrade at 9am ,its now 11.30 am and the contracts have gone up 20plus pounds a month ,no point being a loyal customer !!!
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Zoe Dean
(@zoelou2707) reported
@EE I need access to the broadband and phone account to add to my existing mobile account. They can help with this? We've switched from BT
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Charlie Stevens
(@Charlie_Stevens) reported
Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?
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c74NcK
(@AgentZara) reported
from
Bishopbriggs, Scotland
@EE after about my 8th call to you today in the last 16 days I was promised a callback. Still nothing and still no parcel from you which has either been lost or stolen. Is this **** ever going to get sorted out???? Bunch of liars each and every one of you. I'm sick to death! Joke
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Xebec🃏
(@Idrisnk) reported
@ee the day I actually have the signal to actually be able to call you and cancel this **** plan why am I paying for no service kmt