EE

EE Outage Report in Sutton at Hone, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/23/2026 19:15

January 23: Problems at EE

EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Waltham Forest, Newham, Beckenham, Sevenoaks, Romford, Bexleyheath, Basildon, Dagenham, Dartford, Rochester, Bromley, Ilford, Gravesend and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomWaltham Forest Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • israel63 ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • abetts2022 Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

  • rtkosha radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • V1admr VлaдимиR (@V1admr) reported from East Ham, England

    .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • feyipuk Phil (@feyipuk) reported from Erith, England

    @briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?

  • feyipuk Phil (@feyipuk) reported from Stifford, England

    @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

  • RizKundi Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew91952959 Matthew Townsend (@Matthew91952959) reported

    I cannot believe how dreadful the coverage is with @EE. You would think by now you could have a telephone conversation without sounding like a Darlik. Never had this problem with @O2 cant wait to be able to go back to them.

  • JulieMel_SW Julie Melvin (@JulieMel_SW) reported

    Appalling service from @EE banned from texting 7 days on keep being told 72 more hours! Don't know how may people I've spoken to (lovely all of them) but no one can offer a solution. Ban lifted and still can't text. Who's breaching the contract now? Time to move provider! #crap

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported

    @EE That's all I've been doing, the light keeps flashing orange, switch it off, wait, back on and the same issue, then just leave it and it may come back on randomly after an hour or so, how do we go about getting a replacement, I'll be honest if it's not fixed we will have to leave

  • superduprtech SuperDuprTech (@superduprtech) reported

    @EE hi how do I request a callback? I’ve been waiting on your customer services to call me back. I’ve been on hold for 30 min the disconnected. There was a telephone call recording that was to be listened back. I need help…

  • geordievillan1 Michael Lockey (@geordievillan1) reported

    Wish I never moved from @ee to @ThreeUK ... It might be cheaper but the signal is absolutely shite in so many places.

  • GT1403 Gary . T (@GT1403) reported

    @EE Issue logged . Guess what EE haven’t fixed the issue for me and at least 10 people I work with . Full bars on signal and 4g but our phones still won’t connect 😡

  • ItsWarlok Warlok 🏳️‍🌈🏳️‍⚧️ (@ItsWarlok) reported

    @EE hi, my data signal has suddenly completely gone, is there an outage in mid Wales at the moment?

  • davidmcmillan6 david mcmillan (@davidmcmillan6) reported

    @EE are you aware of signal issues in DG64ER.unable to make calls since last night

  • achuka ACHUKA (@achuka) reported

    @EE The update yesterday was that @OpenreachHelp were still working to resolve the issue - this being now the 8th day without broadband I'm hoping today's update will be more positive - thanks for checking

  • Ihatejammie Jamie (@Ihatejammie) reported

    @EE has your internet gone down in Leicestershire? Doesn’t seem to be working at all? Restarted the router and still nothing