EE Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: Ilford, London, Poplar, Orpington, Romford, Rochester, Greenhithe, West Malling, Dagenham, Swanley, Waltham Forest, Newham, Gravesend, Dartford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Poplar |
Internet | |
| London |
Wi-fi | |
| Orpington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Je suis wharton/s
(@docwharton) reported
@leamingtonpete @EE Don’t Kevin Bacon would randomly call up, asking how much I pay and poorly attempt to explain GDPR to me, then hang up because I ask a simple yet awkward question
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⎊ JΛᄃK ⎊
(@Captainbeard22) reported
Signed the wife up to @EE and we've had nothing but issues with billing. Charged twice in one month. No discount applied for the trade in and all you can do is point me to the branch which is traveling to meadowhall from Barnsley. Very frustrating!
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Tracy
(@Tracy52468806) reported
@EE for the last two weeks my dad’s internet is regularly disconnecting. He lives in BS34 area. Can you tell me if you have network issues?
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UKSHOX
(@ukshox) reported
@EE very disappointed with the service. Been waiting for something to be resolved since the 12/9/22 and still no one got back to me.
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Andrew Dowson
(@AndrewDowson) reported
from
Pewsey, England
@EE no signal in Pewsey for many days, what’s going on??
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Paul Stevens
(@Pastyno1) reported
@Mikki_Wright @EE The EE service is absolutely shocking i didn’t realise this until I actually had to contact them. Been 5 days now and still not resolved. People on the message app say stuff but don’t action it. Going around in circles. Think I may leave and go to three
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Del-4Ri - Martian Earth Observer
(@WolfieSmiffed) reported
@EE Never mind @EE, I fixed this myself by experimentally nuking all your site's cookies, pretty sure it's not a permanent fix though and it's definitely not elegant. Not good enough from a major provider. Not good enough at all.
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Cobbs #GlazersOut 🇳🇿🏴🇬🇧
(@bowyer_pw) reported
@SophieJasminee_ @EE I'd imagine it's to encourage people to buy the iPhone 14. From what I hear, sales have been poor so far. Apple need that unit to sell. With the economy I can see them struggling.
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Lee Paine
(@leepaine16) reported
@EE @OpenreachHelp please can someone sort my internet out. it was meant to be sorted on the 15th.. I’ve had 4 different engineers out all saying they’re requesting a cherry picker/hoist. Each time they’ve all come back they are reporting the same problem on your system? 7 days!
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Jade Louise Buttle
(@JadeButtlex) reported
Anyone else on @EE had no service all day 🙃