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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 12/26/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Newham, Basildon, Romford, Dagenham, Orpington, Poplar, Ilford, Bromley, Sidcup, Waltham Forest, Barking, Grays, Stanford-le-Hope and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • KatyJaneHughes KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • radhthefirst Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • huwkan Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • taylor251073 mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shena_chilvers Shena Chilvers (@shena_chilvers) reported

    @bt_uk @EE Yet again you have failed to connect customers on the date & time you gave! Your service is disgraceful & your engineers can’t be trusted to attend or bring the correct parts when they come! #fibre #Broadband #fibrebroadband

  • blenchy79 Blenchy79 (@blenchy79) reported

    @EE hi guys. Is there a problem with the app? It lets me log in then just cuts off before I get in. Iv updated and re installed it and still not working. Cheers

  • collectiveurban Urban Collective (@collectiveurban) reported

    @EE Will do! Some of them have been sympathetic and tried to help but it seems it’s difficult for them with conflicting facts their end too & lack of information. It’s so tiresome having to explain the whole thing again every time after two weeks and still no satisfactory resolution.

  • joanjamieson joan jamieson (@joanjamieson) reported

    @EE It would be a shame to leave EE for a better deal I’ve got similar deals from 2 other places but I’d rather not switch numbers or sims but I can’t justify getting less for the same money. Doesn’t make sense if I can’t get the same as a new customer with EE but I can elsewhere.

  • MrMatthew_92 Matthew (@MrMatthew_92) reported

    @EE @SamsungMobile @SamsungUK Why Is my #samsungs20 camera quality so poor? Really disappointed and unhappy!! 😔

  • Becky_marks MissRebeccaMarks (@Becky_marks) reported

    @EE Hi I’ve been unable to log in to my account on the app and the website please help

  • AdrianTaylorGT 🌈Adrian Taylor🏳️‍🌈🏴 (@AdrianTaylorGT) reported

    @EE Yes. I was able to access my account, two or three weeks ago, with no problems. Looking at other tweets to you, I'm not the only one having this problem!

  • TheRedSoph Soph (@TheRedSoph) reported

    @scottishgirl201 @O2 @EE I wouldnt ever be with another network now, even prior to this. Never had an issue with them and this has gone above and beyond for me. Its awesome x

  • progmgr Kevin Holohan (@progmgr) reported

    @thisisgrace @EE Can you pull your finger down the screen, starting at the top, to see the list of previous notifications?

  • 3150Chris Chris N (@3150Chris) reported

    @EE Can you help please? I recently changed my Pack from £10 to £15. I paid £15 but when it renewed I received the £10 Pack....