EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Stanford-le-Hope, Romford, Bexleyheath, Rochester, Barking, Gravesend, Poplar, Newham, Ilford, Westerham, Waltham Forest, Shoreham, Grays, Sevenoaks, and Bromley.

City	Problem Type	Report Time
Stanford-le-Hope	Internet	10 hours ago
Romford	Internet	1 day ago
Bexleyheath	Wi-fi	1 day ago
Romford	Internet	1 day ago
Romford	E-mail	10 days ago
Rochester	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  petrolheadharry (@HarryHardy91) reported 32 seconds ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Leyton Wylde (@Wildster180774) reported 3 minutes ago from Erith, England

  @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

• 
  Laura Hay (@Laura11389) reported 4 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  The Lefthand Low Golfer (@Grum90379158) reported 6 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Jonathan Morris (@jmcomms) reported 14 minutes ago from Stratford, England

  @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

• 
  𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported 16 minutes ago from East Ham, England

  Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

• 
  Phil (@feyipuk) reported 19 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Paul Parker (@paulparker81) reported 22 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Kate England 💙 (@kate_england) reported 25 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Rizwan Ahmed (@RizKundi) reported 27 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported 28 minutes ago from Ilford, England

  @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

• 
  stuart hobbs (@HobbsStu) reported 32 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  PG tweets シ (@PaulGrayburn) reported 35 minutes ago from Romford, England

  @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

• 
  Tony L (@TBone1170) reported 36 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Nicky Hanson (@HansonNicky) reported 38 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 45 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 48 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  Harry Bilbao (@harrybilbao) reported 53 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  The Lefthand Low Golfer (@Grum90379158) reported 53 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  chè (@chereeesh_) reported 58 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omegamanuk (@Omegaman_uk) reported 6 minutes ago

  Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

• 
  Jesus 𝕏 Christ (@handyman_neil) reported 9 minutes ago

  Does customer loyalty mean nothing to @Apple @EE ? Just a straight forward question.

• 
  JT (@What_JT_Thinks) reported 12 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  Ash (@AshJamIng) reported 13 minutes ago

  @tina0402x @EE 2nd worst customer service from a company I've ever received when I left. Hope they go bust.

• 
  Rebecca (@lesetoilesx) reported 17 minutes ago

  @EE are you having login issues? I’m not receiving the code to verify and login despite asking for it to be resent so many times it’s now locked me from trying lol

• 
  Curtis Evans (@bladestylez02) reported 19 minutes ago

  @Celtix14 @EE same problem here dom

• 
  Chris (@chris2905621) reported 20 minutes ago

  @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

• 
  👑 Sean 👑 (@kingseany94) reported 22 minutes ago

  @EE the broadband is down in my area but can’t check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isn’t.

• 
  DR (@ulookingatmefu) reported 24 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  lucy barnett (@lucebarnett) reported 25 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution