EE

EE Outage Report in Sutton at Hone, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/02/2026 07:40

January 02: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Waltham Forest, Newham, Erith, Basildon, Romford, Dagenham, Orpington, Poplar, Ilford, Bromley, Sidcup, Barking, Grays and Stanford-le-Hope.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • telshep87 Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • luckylinkage Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shomac28 Sho🤟🏼🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shomac28) reported

    @ChrisRob2010 @EE Mine went down on and off too. I have a vague recollection of maintenance

  • sbrownphoto Steven Brown (@sbrownphoto) reported

    @EE Will 4G be back up by 9am tomorrow? As its says 3G on my phone but certainly not working

  • Absolution1980 mohammed ali (@Absolution1980) reported

    @EE This has been done deliberately by EE .. as per message i get on my phone saying "provider has switched off", why??? To improve network reliability by disrupting the lives of hundreds of customers?!.. a month refund at least!

  • becs1986 Jemima Puddleduck (@becs1986) reported

    @EE Still not working 😢

  • crisyboi Chris Westcott (@crisyboi) reported

    @EE network coverage has been abysmal the day and is still garbage, wits the script?

  • EarthToWill 𝔼𝕒𝕣𝕥𝕙𝕥𝕠𝕨𝕚𝕝𝕝 🏴‍☠️ 🇺🇦🇪🇺🏳️‍🌈 (@EarthToWill) reported

    @ee sort your **** out. I pay £80 per month for my contract and today I’ve missed important zoom calls and lost business.

  • Moha_althani Mohammad (@Moha_althani) reported

    @hlt_art @EE I pay 75£ per month and my data has been down since 1 am last night. Affecting my work.

  • Tadie369 Boogeh (@Tadie369) reported

    @EE katerina, 20, here from the black country. Im telling ya now sort this **** owt. I cor believe this n i av been with this network years. Loyal customer i am n yow do me like that. Piss take

  • redskykite Goose (@redskykite) reported

    @EE when do we get a fix?

  • manlikegaz 𝙶 𝚇 𝚉 (@manlikegaz) reported

    @EE Will be claiming back losses on this for sure .. no matter your trade - we all pay for the UK no1 service provider. This is unacceptable and we deserve compensation for the loss.