EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Beckenham, Waltham Forest, Newham, Bromley, West Malling, Dagenham, Bexleyheath, Poplar, Romford, Stanford-le-Hope, Rochester, Barking, Gravesend, Ilford, and Westerham.

City	Problem Type	Report Time
Beckenham	Internet	1 day ago
Waltham Forest	Internet	2 days ago
Newham	Internet	3 days ago
Bromley	Internet	3 days ago
Waltham Forest	Internet	6 days ago
West Malling	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  Zedroy Rodrigues (@ZedroyR) reported 24 seconds ago from Erith, England

  @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

• 
  RichTea (@ImRichTea) reported 2 minutes ago from Poplar, England

  @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

• 
  Sue Adams (@sue_adams_) reported 4 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Laura 💙 (@laura_day6) reported 5 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  Abigail K (@abikatldn) reported 8 minutes ago from Bromley, England

  According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 16 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Brad (@bradders2203) reported 21 minutes ago from East Ham, England

  @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

• 
  𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported 22 minutes ago from East Ham, England

  Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

• 
  Jason Fey (@fey_jason) reported 24 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

• 
  N1C-B🐻💙 (@Nic_B82) reported 25 minutes ago from Bexleyheath, England

  @EE do you do the same deal in store as well as phoning the customer services??

• 
  Matt Bourne (@MattBourne_) reported 26 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 28 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Laura Hay (@Laura11389) reported 29 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Dave DM Martin💥 (@davemartind) reported 30 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  FatLee (@fatlee1989) reported 30 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported 33 minutes ago from Poplar, England

  @EE What stress is listing with EE customers service

• 
  Kate England 💙 (@kate_england) reported 42 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  lorraine langridge (@lorraine_acorn) reported 45 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 51 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  mark (@taylor251073) reported 56 minutes ago from Stratford, England

  @EE how do I cancel my contract when my contract finishes,

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@TrentRedsnor) reported 3 minutes ago

  @EE hi, you've sent me a lovely reward offer for a new Samsung phone but for trade ins my Samsung z fold 7 isn't listed, so can't purchase. Help?

• 
  Rob Williams (@robwilliams73) reported 4 minutes ago

  @EE Thanks for the response. If I use the right control it just keeps every half an hour. In order to look at days ahead I have to hold the right control down and skip through the half an hours until I get the day I want. Very slow. Was hoping to skip a day at a time

• 
  Barry Robb (@stokebarry10) reported 4 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  Naomi Langford-Wood (@NaomiLWood) reported 4 minutes ago

  @EE I’ve been on the phone for 1 hour 11 minutes so far to your ghastly customer service

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??

• 
  bill calgotra (@billcalgotra) reported 7 minutes ago

  @KellyHatfieldx @EE Terrible when something goes wrong.. happy to take your money though

• 
  Marc Lancaster (@Kiefer1667) reported 9 minutes ago

  @EE I've done that, I just want an update to how long it will take, the links don't help nor does your live chat cos its ai and doesn't connect me to a real person

• 
  ♏️ (@Nov81979) reported 9 minutes ago

  @EE how do I make a complaint when I am not an EE customer

• 
  Mr Gray (@Monetization26) reported 14 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  Anthony Savage BSc (@TS77UK) reported 15 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though