EE

EE Outage Report in Sutton at Hone, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 02/04/2026 12:50

February 04: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: Erith, Rochester, London, Bromley, Ilford, Gravesend, Romford, Beckenham, Blackheath, Waltham Forest, Newham, Orpington, Dagenham, Sevenoaks and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Wickham Phone
United KingdomErith Phone
United KingdomRochester Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • novelbird Tina Death 🌲 (@novelbird) reported from Romford, England

    Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

  • followcbv Madhan (@followcbv) reported from Poplar, England

    @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • Lochlanndg Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • DSingleton_ Daniel Singleton (@DSingleton_) reported from Ilford, England

    Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • TalieDelemere Talie (@TalieDelemere) reported from Stratford, England

    @HeyCathy_ @EE Omg that is awful!!!!

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Frankel_20 Frankel (@Frankel_20) reported

    @EE heeello. It appears the IPhone 11 Pro Max is the only iPhone not selectable for upgrade purposes- as an EE customer wanting to get a new one, is there a particular reason for that? I can never find it in my upgrade options.. thanks.

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • bobby_bouche121 bobby (@bobby_bouche121) reported

    @EE Fix your stupid Internet connection!

  • Rosie_SSLT Rosie (@Rosie_SSLT) reported

    @mbtweets_ @EE Yep also having the same issue, tried app and browser and can't log in.

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • gitarana27 gitarana27 (@gitarana27) reported

    @EE obviously some error but you've changed 3 of 4 lines to pay as you go.... please call me ASAP to fix this. 🙄

  • bhavinnagda Bhavin Shah (@bhavinnagda) reported

    @EE Is EE website to upgrade down that is to get additional plan..

  • kdb119 Tennis Watcher (@kdb119) reported

    Disgusted with @EE 'freshening' SIM-only plans so closing current plan! 'Offering' new plan with everything else same except costing a lot more with data reduced from 4GB to 1GB! #EEripoff #EE appalling customer service! App no longer working after forced update, nor website!

  • smoph_star Sophie Simmonds (@smoph_star) reported

    It’s so hard to find a good phone deal right now for iPhone XR or iPhone 11. Upgrade is due and I have a student and NHS card please help currently with @EE ! @CPWTweets @VodafoneUK 📱

  • Coastman2020 Coastman2020 (@Coastman2020) reported

    @EE No! Your poor performance and complacent response to customers in CT8 over network problems means I,like many others,will be changing provider,this weekend in fact! Bye!!👋👋