EE Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, Romford, Barking, Dagenham, Newham, Poplar, Ilford, Grays, Stanford-le-Hope, Beckenham, Gravesend, Bromley, Orpington, Waltham Forest and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Romford |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@beauchamp45 @EE Sounds awful. The last thing you both needed.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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hj
(@bouquettragedy) reported
So, @EE not only ****** up by not canceling my contract in May when I asked them to, meaning I had to call up again August to get them to cancel it. They also didn't unlock my 3-year-old phone, so after moving to NZ I had to spend hours on the app and calling them to sort it out
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Milly H
(@Milmar41) reported
@EE No coverage in Machynlleth in the SY20 area. Been unable to make or receive calls, text or use my mobile data since Wednesday night. It's getting ridiculous now. I'm not the only one with this problem here. When will it be fixed.
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Lindselle O
(@LindselleO) reported
@MarcAllera @EE I can’t make calls, my 4g does not work when I leave my house, and when I call people, they can’t hear me. EE customer service is unhelpful.
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André
(@Andre__9000) reported
Called @EE to upgrade my phone and the customer service was terrible, there was no interest in finding me the best deal possible, all they did was check the network coverage of other networks and said how poor the service would be in my area if I changed. #loyaltydoesntexist
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John
(@GrumpyPandaF1) reported
@EE YOU PILE OF ******* GOBSHITES HOW DO I GET MY ******* PICTURE TEXTS?????? YOU ARE THE ******* ONES THAT GIVES YOU A ******* PASSWORD THAT DOESN'T WORK!!!! ARE YOU ALL ******* RETARDS?? 2 ******* DAYS I'VE BEEN WAITING NOW YOU *****!!!!!! GIVE ME A PASSWORD THAT WORKS FUCKWITS
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Riz
(@rizb_) reported
Is @EE down for anyone else, haven't been able to get a signal for at least an hour
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Paolo Belsito Moretti
(@BelsitoMoretti) reported
@EE no signal in Cornwall area. Are you having issues?
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Lee
(@BandovBrothers1) reported
@spinningthedisc @EE @O2 True but it gives an indication and in my case does affect the quality of my surfing experience. Slow load up and stutters.
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Jordan Williams
(@JordanWJordan) reported
@EE can I please have a call back I have been trying to call since last Wednesday and still not been able to get through usually waiting on. Hold for around 15 - 20 mins per call if there an issue with your phone line? #help
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MATTY
(@Nerdymatthew) reported
@ItsJamesPowers @SamsungUK @EE Yes it’s bad how we depend on phone so much it ruins life if it’s bad for a while Also a way to control us