EE Outage Report in Sutton at Hone, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: Romford, Newham, London, Basildon, Dagenham, Dartford, Waltham Forest, Rochester, Bromley, Ilford, Beckenham, Gravesend, Poplar, Sevenoaks and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| Newham |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Basildon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Alan Emrys 🏴
(@alanemrys) reported
from
Poplar, England
Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Tony Rumsey 🐓🏴
(@picklefork1965) reported
from
Ilford, England
@EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lynne
(@lynne_smile) reported
@EE your havibg a laugh today. went instore need early upgrade as phone broken. yup if i pay £55 quid a month i can get a 2 year old phone so extra twenty quid a month for old technology and still my upgrade fee. im no that daft
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DA06MOA
(@DA06MO_A) reported
@EE any reason why I can’t get any signal ?
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Debbie Horton
(@debbiehorton94) reported
@EE is there somebody online to help whilst contact centre is closed
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GSD Media
(@GSDMediauk) reported
@EE are there broadband problems in South Wales? Router has been losing signal for the last few days and has lost it completely now
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Paul
(@ConsumedByVenom) reported
@EE any issues you guys know of in the BT74 area? No internet access. Router is ok and connected as usual. Tried the old on/off job
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Alan Travis
(@travis_bl) reported
from
Market Weighton, England
@EE Help
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Jamie
(@jamie_w1612) reported
@EE I’ve been waiting for my upgrade for over a month now. It’s getting a bit ridiculous. I’m tempted to cancel if it takes any longer. I have a broken phone and I need it for contact with wife who is at home with our baby.
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mark bardell
(@markbardell2) reported
5G in London awful in regent Street in and out of reception and for the last month calls keep dropping while commuting (driving) @EE I pay a lot of money for a plan and according to your advert you can remotely shave a man on a remote mountain, you would struggle to do it london
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Tim O'Callaghan
(@nimtimtim) reported
I decided to change networks from @EE after they introduced roaming in Europe (albeit they weren’t the ones who’d lied about it). They’ve since made leaving so painful & inconvenient that they’ve guaranteed I will never use them again.
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حنان
(@ABroNextDoor) reported
@EE how am I receiving a single bar of network in my own house. Awful connection service.