EE Outage Report in Sutton at Hone, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, Romford, Barking, Dagenham, Newham, Poplar, Ilford, Grays, Stanford-le-Hope, Beckenham, Gravesend, Bromley, Orpington, Waltham Forest and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@beauchamp45 @EE Sounds awful. The last thing you both needed.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Faizan J
(@joinfaizanj) reported
@EE where is my order? You shouldn’t use @parcelforce as they are terrible
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Hamzah Abbas
(@HamzahAbbasBBC) reported
@EE Hi EE, I’m trying to make a call but it won’t let me. I’ve won a draw for tickets to the Nintendo Museum and I need to phone a toll free number to confirm my identity. EE seem to be blocking me making the call - please help?
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JackieKPSS
(@JackieKpss) reported
@EE I still have no WiFi, TV or mobile telephone after being passed from pillar to post after changing to EE from BT. Please could you tell me how do I complain and cancel my service?
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carol F
(@cazann66) reported
@JackieKpss @EE I have the same! 5 days no broadband or TV . Now they have put the fix back until 5th August. Really not happy.
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Ann Palmer
(@AnniePShoreham) reported
@EE That is hardly fair as I’m still an EE customer. And probably one of the most loyal there’s ever been. BT and EE are part of the same group so please explain why I’m not being recognised as a customer.
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carol F
(@cazann66) reported
@EE Now I've opened a new complaint as I've just been informed via BOT that it will be fixed on 5th August 11.08 Spoke to someone at EE , they said it is now a major outage. He will call me back on the 6th August.
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robin mawby
(@robthetrucker65) reported
@EE The conversation was with your service team desk and I was very concerned as they were asking for my bank card details including the cvv
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🆁🅴🅰🅲🅷🅴🆁
(@beyondreacher) reported
@EE hi i need help with billing i am Overseas and not able to dial u guys
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DanielS_TechAnalyst
(@DanielSMediaTe1) reported
@EE I'm now receiving texts about a phone I want but don't have. A perks that you are about to cancel for no reason and then next week spend 40mins again on the phone to get the thing I already paid for...again. You could just resend it?
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Aye Nae Bother
(@mrsLarsson) reported
@SkyNews @bt_uk have gotten away with this, unfortunately. They are an appalling company with terrible customer service. Now that they have merged with @EE, who provide excellent customer service, they will survive.