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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 02/03/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Waltham Forest, Newham, Orpington, Romford, Ilford, Dagenham, Beckenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Bromley and Gravesend.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • Ross7Perry Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • naazalii itsmenaaz (@naazalii) reported from Poplar, England

    @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

  • naazalii itsmenaaz (@naazalii) reported from Poplar, England

    @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • simonfromharlow SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • Lochlanndg Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • DSingleton_ Daniel Singleton (@DSingleton_) reported from Ilford, England

    Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • lell1983 michelle gill (@lell1983) reported

    @EE ordered my new iPhone 12 last night itwas delivered today, within 12 hours. cannot fault the delivery service at all. However, utterly amazed that the phone comes with a usb-c cable, and no plug. have no way of charging of my new phone, it is completely useless! Disappointed

  • barrybarry85 barrybarry (@barrybarry85) reported

    @EE Yesterday afternoon the internet went off , I restarted the router and I came back but slow. I noticed the led on the router for the internet was blue all others were green. Speed tests were @5mbps. Before I went to bed it was 11-15. So still not good

  • Jason_Gaskell Jason 🏳️‍🌈 (@Jason_Gaskell) reported

    @mikegauld1993 @Tent_Peg @EE Mine been going up and down for past 2 days yet still no answer from EE 😠

  • Sunado_ Sunado (@Sunado_) reported

    @DaveDzns @EE u sure its ee maybe u have a bad lan cable or something

  • taylorismyangel Emma⚢-Taylor Swift Fan ¹³ 🦋Naya Rivera🦋 🏳️‍🌈 (@taylorismyangel) reported

    @EE Never answered my DM

  • warriorwoody Steve Layton (@warriorwoody) reported

    @EE Can you help? Trying to add wifi calling to the galaxy a5 (2016)..but there is no option on call settings screen???

  • smvassallo Simon Vassallo (@smvassallo) reported

    @EE I would like to upgrade my SIM but the app is showing only SIM’s compatible with my old iPhone. Can you help?

  • BBGNickelle The Only Real Teaser (@BBGNickelle) reported

    @drudela @EE Hi bro please I need to sell my ps5 to settle some problems i am will to sell 470-500$