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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 02/02/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Newham, Orpington, Romford, Ilford, Dagenham, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Bromley and Gravesend.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomNewham Phone
United KingdomLondon Total Blackout
United KingdomOrpington Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • telshep87 Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mhairiblake Oh wow, so you are ignoring all my tweets purposefully. What a very poor customer service ! I guess I'll cancel my direct debit straight away and contact the Ombudsman then, since you are clearly refusing to do anything about issues your customers have with the level of service.

  • Tazfiend Sam Campbell (@Tazfiend) reported

    @EE Not such great stuff, when their answer is to cancel rather than honour the promises made. 😡

  • myspangles Sylvie P (@myspangles) reported

    @EE Who the hell cares about 5G when you can't even provide a decent signal - have been without signal for a week - ooh I lie had half an hour of a couple of bars yesterday...going to leave had enough of your lousy service.

  • LaurenceMacRory Laurence Macrory (@LaurenceMacRory) reported

    @VodafoneUK your service is rubbish and your organisation is a joke. I want out my broadband contract as no CS and no broadband all day! Not the first time either. I've got work to do! I'm going to change to @BT or @EE. Got to be better than you losers.😡

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mhairiblake How comes you're so reactive when there's an issue like this ? Your post-sales CS is appalling and you've been ignoring me for days now, responding to absolutely everyone but me. Same with the DMs. If I don't get anyone contacting me today I'll just cancel the direct debit...

  • MichaelJMcA Michael (Taylor's Version) 🦦🏳️‍🌈🇪🇺 (@MichaelJMcA) reported

    @EE Hello! May I ask if it's possible to get some help with an eSIM issue over Twitter please? I currently have no working SIM (so can't make/receive calls), and it's not convenient to get to a store today. Thanks!

  • richardjamesbo2 richard james bowles (@richardjamesbo2) reported

    @EE what is going on in the BA9 postcode are. 4 days this past fortnight and no signals indoors. It's pathetic. And your we are aware there's an issue message isn't good enough.

  • honeybouboule Antoine (@honeybouboule) reported

    🔴 Hey Twitter, what would you do when you can't reach your phone provider's CS line (or they eventually hang up on you), their social media team purposefully ignores you, their in-store staff can't help regarding an issue you've had for weeks ? Spoiler : it's @EE.

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @freya_woolrich Hi Mark, I'd love for you to stop ignoring my DMs regarding a similar issue. Been trying to get in touch for 3 days and you keep ignoring me. Should I just cancel the direct debit and take my business elsewhere?!

  • ChristophDurney Chris (@ChristophDurney) reported

    @EE is it just me or is everyone getting connection issues today? I wanna watch Drag Race in work and it’s less fun when it stops every 5 mins 😢