EE Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, Ilford, Newham, Romford, Dagenham, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Bromley, Gravesend and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Newham |
Phone | |
| London |
Internet | |
| Romford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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aaron.
(@HarunTulunay) reported
from
Poplar, England
@EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Joshua Garfield
(@JoshuaGarfield) reported
from
Stratford, England
@natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nickrf1966
(@nickrf1966) reported
@RTWRich @madebygoogle @EE Got same problem. EE been trying to get EE to admit this for weeks. There only solution so far is to fully disable 5G on phone using hidden menu. They also claim no knowledge of why the Preferred Network Type menu is missing from Pixel 6, even though its the EE config applied!
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Shafiq Ahmed
(@Shafiq_Ahmed) reported
@EE @bt_uk Hi, any chance you can look at the network coverage at CB23 8AR. It's pretty poor.
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Paul Dann
(@Paulovalencia07) reported
@EE Had issues with lack of Phone Signal and No Data in my area. Been ongoing since the 14th of October. Annoyingly I decided on purchasing the new 5gEE box for my WiFi connectivity. Turns out to be a massive mistake.
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Leanne
(@leannesarah86) reported
@EE i've been with EE for many years and the upgrades are absolutely shocking for loyal customers.I appreciated the help of the staff member this morning. From looking on other websites they have got better deals so after 10+ plus years of loyalty I will be going elsewhere.
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Mollie
(@MollieDarlingt6) reported
@virginmedia I am with @EE and have had a contract with them since 2017. I never agreed to paying for a sim with you guys. I only ever set up a contract for wifi. You’ve been charging me for something I never agreed to. Again, all calls are recorded so check
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Harriet
(@Harriet1806) reported
The new @EE advert is horrible not very nice for people to watch that have a fear of snakes
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Mary
(@Morgmar) reported
Fuming!! Can’t sleep, internets down, so no tv. I suppose I’d better read a book. Sort it out @EE
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Dane
(@Takadanobanter) reported
@EE I have just arrived in the UK The problem persists 4G but no internet phone number works. EE rep tried the sim in their iPhone and it worked.
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Mark🏴 🇪🇺 🚂 🚒
(@71PA2) reported
from
Ellon, Scotland
Count on EE? 🤔🤔 Maybe someone can explain why with full service shown, calls drop every time I pass Murcar roundabout Aberdeen NJ 94680 12414 @EE I don't pay the money I do to get Analogue Style phone service 😠
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Devil's Advocate
(@DA__writes) reported
@EE Major, major problem with your app at the moment. To confirm a payment I have to approve it in my bank’s app. When I do this and go back to your app’s payment screen it’s left the page. So I have to phone to make a payment but because I have a new card I need to speak to (1/2