EE Outage Report in Sutton at Hone, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, Romford, Stratford, Poplar, Beckenham, Waltham Forest, Barking, Ilford, Sevenoaks, Bromley, Stanford-le-Hope, Coldblow, West Wickham, Erith and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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aaron.
(@HarunTulunay) reported
from
Poplar, England
@EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Joshua Garfield
(@JoshuaGarfield) reported
from
Stratford, England
@natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bite Your Brum
(@BiteYourBrum) reported
@JayneHowarth @EE Dog ****
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Ebony Moore
(@MooreEbony16) reported
@ChrissyChrissy @EE Even though the contract finished In December so it would have been all paid up. Never missed a payment either, please warn anyone against going with them!
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Sean ∞/21m
(@ItsSeanMc4) reported
@EE I got your letter claiming to be increasing prices in line with inflation. I think you got me confused with BoE - it's their fault inflation is as high as it is. Not mine. Once I see the increase, I'll be cancelling. Your internet is **** too - I've got proof. #CallMe
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The Rahman
(@TheRahman) reported
@EE I wish to make a complaint about EE stealing from me.
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Chrissy Chrissy
(@ChrissyChrissy) reported
@MooreEbony16 @EE Wish I'd read this before I bought a phone last week (which I still haven't received) & customer services & tracking is just directed to monthly contracts. Trying to cancel but being ingnored!! 😡
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Mr.Eth
(@Morgan_JoviJess) reported
@EE zero service in Loughton area. Sort it out ee it’s never ending , the price you charge a month and you can’t even make a poxy call
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Sean ∞/21m
(@ItsSeanMc4) reported
@EE I spoke with a customer service agent recently about the issues I was having compared to the price I am paying. They said my contract would be reduced on the phone and I'd get a new router. Instead, I got an increase in price letter with the new router. Laughable.
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Mr.Eth
(@Morgan_JoviJess) reported
@EE gotta be the worst network in the UK absolutely useless been with them for over 20 years and never had one easy day with signal.
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Alex Machin
(@AlexMachin97) reported
Has anyone got an @EE Mini WiFi router working with @Xbox Series S/X ? My friends NAT type is stuck at strict so no Xbox party chat which is ****.
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Somerled Mackay - #actor #comic #EquityUK
(@SomeAreDead) reported
Wife on phone complaining to @EE about the treaties he got in one of their shops. Went in for some help, as recommended by support, and had to spend half an hour saying she wasn’t interested in upgrades or offers. Ended up having to just leave with nothing sorted