EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Romford, Rochester, Barking, Gravesend, Poplar, Newham, Ilford, Westerham, Waltham Forest, Shoreham, Grays, Sevenoaks, Bromley, Dagenham, and Southfleet.

City	Problem Type	Report Time
Romford	E-mail	13 hours ago
Rochester	Internet	5 days ago
Barking	Phone	6 days ago
Gravesend	Phone	8 days ago
Gravesend	Phone	13 days ago
Rochester	E-mail	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 4 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Paul Parker (@paulparker81) reported 6 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 9 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Jonathan Morris (@jmcomms) reported 14 minutes ago from Stratford, England

  @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

• 
  Huw (@huwkan) reported 15 minutes ago from Poplar, England

  @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

• 
  daniel munn (@dpmunn19) reported 20 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Brownie sports photography (@BSportsphotos) reported 23 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 28 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  RichTea (@ImRichTea) reported 29 minutes ago from Poplar, England

  @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 34 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Vicky Lee (@luckylinkage) reported 34 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Laura Hay (@Laura11389) reported 40 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 40 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Sue Adams (@sue_adams_) reported 43 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Shaik (@ahmed1_shaik) reported 43 minutes ago from Stratford, England

  @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 47 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  The Lefthand Low Golfer (@Grum90379158) reported 49 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Simon Archer (@BelvedereVicar) reported 54 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Karl Brocker (@THEMIND1972) reported 58 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Yémisi (@IAmYemisi) reported 60 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  humorousfunnybone (@abracadab1304) reported 2 minutes ago

  For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE

• 
  Kev (@vpharm) reported 3 minutes ago

  @EE should be criminally prosecuted as they evidently failed to do anti money laundering & address checks on a Mrs Susan Burne who EE claim lives at my home! I live at my home & this fraudster never lived at my home! EE REFUSED to get fraud team to phone me! EE sucks!

• 
  liz coombes (@lacoombes) reported 7 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  con (@Isthatconorj) reported 9 minutes ago

  @EE i upgraded 2 weeks ago will you unlock my old device so any network can use it

• 
  Barney T (@barrytardy) reported 10 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Pepe.meister (@g_man755) reported 11 minutes ago

  @EE No I haven’t and my whole line has no service, 7 times you guys hung up in total. Worst service ever and no call back.

• 
  Stu (@Teddybear55150) reported 12 minutes ago

  @EE customer service is sooo bad ! Time to move to a better provider

• 
  Rhys (@Rhysdude) reported 13 minutes ago

  @EE I'd have expected it to be a case as simple as updating mailing lists the same way you remove my EIN. I don't have the energy to speak with someone over the phone for it, I'll just set all emails from that address to go straight into the deleted items, appreciate the support.

• 
  Stephen wilson (IFS turbo) (@WilsonValet) reported 13 minutes ago

  @EE Hi. My PS5 controller had developed a fault. I can’t seam to get in contact with anyone to find out about a warranty claim? Can anyone help.

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 16 minutes ago

  @EE Any chance Someone can contact me about dpd collecting my phone for repair , I organised it last week , Still no text , Been a customer with ee since it was one2one , Wow what a way to treat a long standing cuatomer