EE outages and service status in Sutton at Hone, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Sutton at Hone, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jul 24, 6:04 PM GMT+1.
- Phone (45%)
- E-mail (27%)
- Internet (18%)
- Wi-fi (9%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton at Hone, England
The most recent EE outage reports came from the following cities: Romford, Rochester, Barking, Gravesend, Poplar, Newham, Ilford, Westerham, Waltham Forest, Shoreham, Grays, Sevenoaks, Bromley, Dagenham, and Southfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
7 days ago | |
|
Rochester
|
Internet | 11 days ago |
|
Barking
|
Phone | 12 days ago |
|
Gravesend
|
Phone | 14 days ago |
|
Gravesend
|
Phone | 20 days ago |
|
Rochester
|
22 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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RichTea (@ImRichTea) reported from Poplar, England@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Yémisi (@IAmYemisi) reported from Crayford, England6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Jonathan Morris (@jmcomms) reported from Stratford, England@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
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Warren (@warrenmcgrath1) reported from Bromley, England@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Rehana (@2020blahblah) reported from Ilford, England@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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Alan Emrys 🏴 (@alanemrys) reported from Poplar, EnglandDear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Radh (@radhthefirst) reported from East Ham, England@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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PG tweets シ (@PaulGrayburn) reported from Romford, England@EE Yeah but I’m just fed up with shit signal.
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PG tweets シ (@PaulGrayburn) reported from Romford, England@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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PG (@PaulGrayburn) reported from Romford, England@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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Dave DM Martin💥 (@davemartind) reported from Rochester, England@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Tony Rumsey 🐓🏴 (@picklefork1965) reported from Ilford, England@EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, EnglandI remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, EnglandSo upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Tony L (@TBone1170) reported from Sutton at Hone, England@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandI joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen wilson (IFS turbo) (@WilsonValet) reported@EE Hi. My PS5 controller had developed a fault. I can’t seam to get in contact with anyone to find out about a warranty claim? Can anyone help.
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Buzby (@Buzby714052) reported@EE my EE app keeps showing the message ‘Here is your final bill’ I haven’t asked for a final bill and I can’t do anything else in the app. Can you help me please?
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lucy barnett (@lucebarnett) reported@EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution
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Stu Spiller (@TheRealSpiller) reported@MarkyTalk @EE Signal was non existent in doniford last week, feels like somethings changed
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Hannah Youds (@HannahYouds) reported@EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?
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𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported@EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.
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Marc (@marctsmith) reported@EE Thank you! Just transiting through to head to Switzerland. I’ve restarted my phone several times and turned off WiFi. It’s not giving me an option of purchasing an add-on for 10 days. Please help as I don’t want to be stung with daily charges.
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ThatScottishGuy (@TSG_SWAGSHYT3) reported@EE lie to me about it being cable issues or whatever you said again though i swear to ******* god
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Ben (@WorbleGames) reported@lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down
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Scott Speight (@scottspeig) reported@MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.