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EE outages and service status in Sutton at Hone, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Sutton at Hone, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 6, 6:28 PM GMT+1.
  • 52% Internet (52%)
  • 26% Phone (26%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 4% Wi-fi (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Poplar, Romford, Gravesend, Newham, Ilford, Westerham, Rochester, Waltham Forest, Shoreham, Grays, Sevenoaks, Bromley, Dagenham, Southfleet, and Welling.

CityProblem TypeReport Time
Poplar Internet 3 hours ago
Romford E-mail 3 hours ago
Gravesend Phone 11 hours ago
Newham Phone 4 days ago
Ilford Wi-fi 5 days ago
Westerham Internet 6 days ago

Nearby cities with recent reports

Romford

2 recent signals

3 hours ago
Poplar

1 recent signals

3 hours ago
Gravesend

1 recent signals

11 hours ago
Newham

1 recent signals

4 days ago
Ilford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • soryan25
    Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • telshep87
    Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • PaulGrayburn
    PG tweets シ (@PaulGrayburn) reported from Romford, England

    @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • kate_england
    Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • Amit_Mayfair
    𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • israel63
    ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • soryan25
    Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

  • jmcomms
    Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MaverickMark
    mark palmer (@MaverickMark) reported

    @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.

  • ChrisMilbank
    Chris Milbank (@ChrisMilbank) reported

    Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

  • Lewciie
    Lucy Jayne. (@Lewciie) reported

    @EE @sarkeycockney Closed my complaint without even talking to me or offering any resolution, easy way out

  • 2LivesCid
    El Cid (@2LivesCid) reported

    @StupidNeilAgain @jazmak99 @EE I phoned customer services 3 months ago..still on hold listening to mantovani

  • tomthetar
    still_tipping (@tomthetar) reported

    @StupidNeilAgain @EE They're terrible.

  • JohnMcDowall89
    John McD23 (@JohnMcDowall89) reported

    @EE @_nicks_tweets Im in france im also having issues. Showing 5g data but still not connecting

  • lloyd_rimmer
    lloydrimmer07 (@lloyd_rimmer) reported

    @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do

  • Natz_Fay
    Natalie (@Natz_Fay) reported

    @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

  • AvrilNewman9
    Avril Newman (@AvrilNewman9) reported

    How many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves

  • 1LoveOneClub
    Our James Bellingham 🙏🇺🇦🕊️✌️ (@1LoveOneClub) reported

    @BlondiieMama @England @EE I never understood the fuss about him, never saw him play domestically, but he has grown from the cub that I did see into the Lion that everyone hopes for, Is there a better player that has come from Brum?