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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 02/01/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Ilford, Newham, Romford, Dagenham, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Bromley, Gravesend and Poplar.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • huwkan Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • taylor251073 mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MBuj03 Marls (@MBuj03) reported

    I’ve been with @o2 for over twenty years. I’m sitting in Liverpool city centre and can’t get reception, even to tag them. Disgraceful, they are so bad and I will be moving to @ee

  • wooliferkins neil warner (@wooliferkins) reported

    So @EE is Britain's favourite network according to Mr Bacon. Paid for a day's connection and am on my 6th bump out and reconnect in an hour. Utter sh1te.

  • AndyWhyte_ Andy Whyte (@AndyWhyte_) reported

    @EE still no update. the order number i've been given (by having to call up) doesn't show any order online and your online chat says it's closed while literally quoting hours that would mean it is open. how do i complain? this is beyond bad.

  • MattBos15485180 Matt Boswell (@MattBos15485180) reported

    @EE DOWN AGAIN 🤦

  • MrsTeeMPee T (@MrsTeeMPee) reported

    Poor show @EE… £55 bill because I didn’t return a piece of equipment . YOU failed to send the return label, despite it being requested MULTIPLE times!! Phoned to complain, helpline assistant admitted the “Text system didn’t always work!!!” New Broadband provider required…

  • Sazzyness Sarah✨ (@Sazzyness) reported

    @EE Called Friday & yesterday for an hour & a half in total only for the same issue to still arise. Can't fault your guides though who have been helpful if unsuccessful. Will call again later & hopefully it'll be 3rd time lucky 🤞

  • Tedtalks13 Teds (@Tedtalks13) reported

    @bt_uk HELLO. In 2022/23/24/25 I tried to send communciation of court documents/ other to court. the bt domestic nor bt commercial (OE) would DIRECT hit your signal server ie interferred with. Im being to by ee its the sim. in my ohone with them. @EE are to pay for a new sim term FOC

  • barney1646602 barney (@barney1646602) reported

    @EE disaster trying to move today from business to personal acct with you. You’ve managed to loose the number I’ve had for 27 years, connected to 2 businesses, stationery, websites, bank accts. been with you for 10 yrs and shocking customer service. Expect a legal complaint

  • Luketurner555 Luke Turner (@Luketurner555) reported

    @EE @SerenAwst Why is your network so **** lately? Signal is pathetic

  • Jonesy_Bones Andrew 🤸 (@Jonesy_Bones) reported

    Hey @EE How long does it take to issue an eSIM? I’ve ordered from both @LycamobileUK and @giffgaff and had the eSIM instantly… Been waiting hours over here and still nothing. What gives?