EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Romford, Rochester, Newham, Ilford, Dagenham, Beckenham, Waltham Forest, Orpington, Poplar, West Malling, Leyton, Greenhithe, and Swanley.

City	Problem Type	Report Time
Romford	Internet	2 days ago
Rochester	Internet	2 days ago
Romford	Wi-fi	3 days ago
Romford	Internet	3 days ago
Newham	Internet	3 days ago
Romford	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  Phil (@feyipuk) reported 2 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Zarghum hassan (@Zarghum) reported 4 minutes ago from Ilford, England

  @EE really bad service I just want to. Gift data and it’s not working online or on the app

• 
  PapaQ69 (@AddicksGlenn69) reported 7 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Jonathan Morris (@jmcomms) reported 11 minutes ago from Stratford, England

  @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 15 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Warren (@warrenmcgrath1) reported 16 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Mark Gould (@yiddo71) reported 21 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Stuart Fields (@stuartfields) reported 23 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Yémisi (@IAmYemisi) reported 24 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  Vicky Lee (@luckylinkage) reported 27 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  chè (@chereeesh_) reported 32 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  VлaдимиR (@V1admr) reported 33 minutes ago from East Ham, England

  .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

• 
  Brad (@bradders2203) reported 39 minutes ago from East Ham, England

  @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 39 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Nic Foakes (@Nicsboys2) reported 42 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Brad (@bradders2203) reported 42 minutes ago from East Ham, England

  @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 46 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Johan Larsson (@jlarsson89) reported 48 minutes ago from Eltham, England

  @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

• 
  James Gill (@JamesGillComedy) reported 50 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Radh (@radhthefirst) reported 51 minutes ago from East Ham, England

  @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  b (@_b__77) reported 4 minutes ago

  @EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????

• 
  Peter Scouse Murphy (@EliteScouser) reported 6 minutes ago

  @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

• 
  The Laughing Gooner (@pascalgrimandi) reported 6 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.

• 
  Scott Speight (@scottspeig) reported 7 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  Handsome Nick (@Nicklo2k) reported 9 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE

• 
  Dave (@DEI_Bollard) reported 12 minutes ago

  @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

• 
  Freddy Dido (@fidodido100000) reported 24 minutes ago

  @aleroaa_ @EE I've not been able to see my billing for 2 years! EE are crap for customer experience 😞

• 
  Thomas Payne (@trickytrees12) reported 32 minutes ago

  Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

• 
  Mared Williams (@mared_williams5) reported 35 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 39 minutes ago

  @EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE