EE

EE Outage Report in Sutton at Hone, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/21/2026 10:15

January 21: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Newham, Beckenham, Sevenoaks, Romford, Bexleyheath, Basildon, Dagenham, Dartford, Waltham Forest, Rochester, Bromley, Ilford, Gravesend and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • RizKundi Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • rtkosha radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • harrybilbao Harry Bilbao (@harrybilbao) reported from Poplar, England

    @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • israel63 ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • V1admr VлaдимиR (@V1admr) reported from East Ham, England

    .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE i want to cancel the phone insurance please let me know how?

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • H1tenPatel Hiten Patel (@H1tenPatel) reported

    @EE @goodzorr for what it's worth, prices have gone up but I'm getting no phone signal or data at the moment since some "network" updates happened in my area. Charges are going up but service is unfortunately going downhill. Sort it out @EE

  • fredgeorge78 Fred George (@fredgeorge78) reported

    @EE I know, I've been with EE for years but never has it gone up so much. £4.71 increase on a £30 per month contract is ridiculous #ripoff

  • alanjohnson03 Alan Johnson (@alanjohnson03) reported

    14.4% annual increase? @EE this is a joke do you think this is an acceptable way to treat your customers. One line cancelled already & other will be gone when contract comes to an end in a few months. You live in a world where you think everyone is getting 10% pay increases?

  • NickDenning4 Nick Denning (@NickDenning4) reported

    @EE Your service is an absolute disgrace. I have been left with TWO phones not working. Therefore I can't call you. And your messaging system on "My EE" is down. I spend £100 a month with you. SORT IT OUT. Please call me as an emergency. PM me for my mobile number.

  • kevharv52 only me (@kevharv52) reported

    Hey @EE how on gods earth do you justify a £12 increase on my bill oh and I have 3 lines, are yo7 not supposed to help people? No way is it costing that much to run service for everyone

  • H1tenPatel Hiten Patel (@H1tenPatel) reported

    For a few weeks now I've had crappy phone signal and data connectivity issues with @EE but it's impossible to try and get to speak to someone due to their new automated visual system.

  • jodiekate_96 Jode ✨ (@jodiekate_96) reported

    @_joedodd @EE I know & nothing can be done 🥴. So ****

  • AlexSAFC92 Alexander 🔴⚪️ (@AlexSAFC92) reported

    What a shambles @bt_uk putting bill up 14.4% @EE putting bill up 10% @OctopusEnergy unit cost up 490% and bill more than doubled. Mortgage rates doubled. Fuel and Food up. Well done to everyone who supported lockdown, shut down the world, destroyed the economy. Great work

  • Ben68023267 Ben (@Ben68023267) reported

    @EE @BAFTA @EEUK Awful money grabbing company. I've been with you for 10 years. Come October I'll be leaving. 14% increase is absolutely unjustified.

  • Michael01010103 don't follow if your under 18 !!! (@Michael01010103) reported

    @EE your networks still down from the 11th? What's going on ....