1. Home
  2. Companies
  3. EE
  4. Sutton at Hone, England
EE

EE Outage Report in Sutton at Hone, Kent, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Romford, West Malling, Waltham Forest, Leyton, Dagenham, Ilford, Poplar, Orpington, Rochester, Greenhithe, Swanley, Newham, Gravesend, Dartford, and Grays.

CityProblem TypeReport Time
Romford Internet 2 days ago
West Malling Phone 3 days ago
Waltham Forest Internet 3 days ago
Leyton E-mail 5 days ago
Dagenham Internet 7 days ago
Ilford Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • VikkiLisa
    Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • HarunTulunay
    aaron. (@HarunTulunay) reported from Poplar, England

    @EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.

  • timpar2109
    tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • BenHop
    Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • JoshuaGarfield
    Joshua Garfield (@JoshuaGarfield) reported from Stratford, England

    @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

  • starfilms
    David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • hannah_p79
    Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • sureshhalai
    Suresh halai (@sureshhalai) reported from Ilford, England

    @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

  • Purplecharlie32
    Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • PhilHutchins91
    Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • JamieWillshaw
    Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • marcflores
    Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwinaClough
    Edwina Clough (@EdwinaClough) reported

    @EE Still no response! Unbelievable. Your customer service is appalling. Please can someone get back to me?

  • WesleyTwiterD1
    WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • ericg6gvz
    Eric Rigby (@ericg6gvz) reported

    @kevinbacon @ee you are advertising a network that consistently has problems in my area. Every 2nd day I receive text messages saying they have a problem in my area and it will take up to 8 hours to resolve.

  • EdwinaClough
    Edwina Clough (@EdwinaClough) reported

    @EE Still no response! Unbelievable. Your customer service is appalling. Please can someone get back to me?

  • ChrisCoook
    Chris Cook (@ChrisCoook) reported

    @EE you’ve closed a complaint without speaking with me about it. I’ve been waiting over 2 weeks, call me tomorrow or I’m cancelling my contract.

  • pandoramummy
    Cindy Armstrong (@pandoramummy) reported

    @forallwhowander @EE Just no signal for a day? How about 23 days with no broadband at all or a maximum speed of 1.0 mbps, which is the EE service we’re getting!

  • DoubleaClean
    Double A Window Cleaning - Window Cleaner (@DoubleaClean) reported

    @EE why am I being ignored please Id like your help with an incorrect £890 bill you would like paying which is totally incorrect.

  • PogbaBalling
    ₂₅  (@PogbaBalling) reported

    @England @EE Saka let the country down again

  • TweetAtkinson
    Savvi 🤑🛍 (@TweetAtkinson) reported from Milton Keynes, England

    @EE HiGlen. I got the watch order changed so that’s sorted. When in the last 12 or even 24 months have you not been busy? That’s my issue. Either the management need to fix it or stop making excuses.

  • tausif_ghauri
    spyrobirmingham (@tausif_ghauri) reported

    @EE hi my data is not working. I pay £20 a month and receive 160GB of data. I cannot place Wi-Fi calls and send out messages on social media.