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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/13/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Dagenham, Dartford, Waltham Forest, Rochester, Romford, Bromley, Ilford, Beckenham, Gravesend, Poplar, Newham, Sevenoaks, Erith and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomDagenham Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomDartford Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • HarunTulunay aaron. (@HarunTulunay) reported from Poplar, England

    @EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • JoshuaGarfield Joshua Garfield (@JoshuaGarfield) reported from Stratford, England

    @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • mindsgonewild James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MilanStt Milan S (@MilanStt) reported

    After passing EE’s credit check ✅, I waited over an hour for their in‑house review. The agent got annoyed when I answered honestly. Then they charged me £100 instead of the £10 they quoted. That’s unacceptable — fix this now. #EE #customercomplaint #overshocked @EE

  • Blini Belinda Turnbull 🦋🍁🌿 (@Blini) reported

    Wow, poor customer service from @BT no-show from engineer to fix fault, 20 mins on phone and no compensation for poor service! Anything to do with the @EE merger? Time to change provider?

  • HarryWheel21 Harry Wheeler (@HarryWheel21) reported

    @EE I have all lost signal and data has it gone down in Surrey:Hampshire please?

  • ImWatson91 Sinéad Watson (@ImWatson91) reported

    @EE Your website is down. Again. I've topped up £40 and still have no connection. I'm relying on mobile data, which cost me a further £30. Your helpline isn't picking up. I'm changing provider because this is ridiculous.

  • goated74208 truth prevails (@goated74208) reported

    @Lionesses @EE I no longer support you in the euros posing with Starmer I hope you lose every game

  • JaneDegg Jane.E. (@JaneDegg) reported

    @EE I am FURIOUS with you! I am unable to cancel my payasyougo subscription. The app/webpage doesn't work as I can no longer login to cancel. I am abroad with no phone/sim. I need to cancel the subscription now! I have been trying for a week! Unbelievable!! 😡😡😡

  • rosiemichele ~ rosie ~ (@rosiemichele) reported

    @EE @SparkyTheWomble Still no signal in RH16 area.. been like this for 2 days! Got an email update saying “sorry it’s taking longer than normal to fix” - any update on this as it’s been 2 days of not being able to make any/receive any work calls?

  • DjLovell80 David Lovell (@DjLovell80) reported

    @EE Contract cancelled…… 0 out of 10 for customer service here… Tried for 3 hours to get through to someone at @BTOpenreach1 Went back to @EE for further assistance and no one could or would help resolve. Cancelled contract with immediate effect..

  • hawkins_carole Carole Hawkins (@hawkins_carole) reported

    @EE @Ofcom For decades the broadband with @BT never was a problem - since May 2nd when you took over and installed your tacky Digital Voice the engineers are now visiting on a regular basis - don't you think you should have sorted out the technology before rushing in in order to enhance your profits.

  • JaneDegg Jane.E. (@JaneDegg) reported

    @EE I am in Germany. PAYG does NOT WORK when leaving the UK. The App doesnt as i cant login without a passcode which is sent to the number that is no longer accessible because I am outside of the UK. I cant call 150 as it does not work with PAYG. I CAN'T call other number. No PHONE!