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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Romford, West Malling, Waltham Forest, Leyton, Dagenham, Ilford, Poplar, Orpington, Rochester, Greenhithe, Swanley, Newham, Gravesend, Dartford, and Grays.

CityProblem TypeReport Time
Romford Internet 2 days ago
West Malling Phone 3 days ago
Waltham Forest Internet 3 days ago
Leyton E-mail 6 days ago
Dagenham Internet 7 days ago
Ilford Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • jmcomms
    Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • taylor251073
    mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • huwkan
    Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • JamesGillComedy
    James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirstenaberry17
    Kirsten (@Kirstenaberry17) reported

    @EE I got a new SIM card for my works phone since my old SIM expired, but to set the new one up, I need to receive a code by text but neither cards work so I can't receive the text with the pin! The same thing is happening with my colleague. Please help

  • clairelsmith10
    Claire (@clairelsmith10) reported

    @SkyHelpTeam I'm abroad, you charge £2 a day for some passport to "roam". Apparently there's a cap on spend on my account & you can't activate said passport, how am I meant to use my phone? Partner is with @EE and he has had none of these problems. Help.

  • NaimahNotNeymar
    NaimahNotNeymar 🇵🇸 (@NaimahNotNeymar) reported

    @EE Hi, I was sent a text from work whilst away but after switching plane mode off I still haven't received the text. Are you able to help? I could be missing out on other texts and possiy voicemail.

  • KeithCP2
    Keith Pates (@KeithCP2) reported

    @EE Yes it won't pop up to let you type, had to go to Nottingham City Centre earlier asked in 2 Branches there and no one had a clue, one shop had so called Samsung Experts but could not help

  • woolynic
    Steven Woolcock (@woolynic) reported

    @EE Poor to no mobile data or call signal for 5 days now. No updates from EE at all. All of my family affected and can see its a widespread issue. Sent you a PM earlier today but no response at all.

  • sewwhatifiknit
    sewwhatifiknit (@sewwhatifiknit) reported

    @ee is this one of your customer service numbers? Called on a very bad line that crackled trying to sell me a special mobile deal even though I’ve opted out of such calls with you 01224 017331

  • Jvnnypie
    SER Jenn♡🦋 (@Jvnnypie) reported

    @EE tbh glen ive spoke to so many people. it clearly cant be fixed. i will just need to buy out my contract or suffer till september. the fact its effecting all EE customer is a joke tho.

  • payno1989
    Payney (@payno1989) reported

    @EE Hi I’m trying to set up my new phone but it’s locked me out the iCloud. Can you help?

  • NathanJ8ckson
    Nathan Jackson (@NathanJ8ckson) reported

    @EE is there an issue in OL9 area, the broadband has gone off again. Can't use no device in the house.

  • _jenniferopal
    Jennifer Opal (@_jenniferopal) reported

    @EE I’m in the US at the moment. I paid to terminate my Pay Monthly contract. My number is now inactive but I was hoping to keep it as a PAYG. Is there a way I can get my number back? I can’t call 150 & the chat option doesn’t come up for me.