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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/29/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: Newham, London, Romford, Dagenham, Ilford, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Bromley, Gravesend and Poplar.

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City Problem Type Report Time
United KingdomNewham Phone
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • jmcomms Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmymumu man behind the door (@jimmymumu) reported

    @EE any idea what's going on with your app? Each time I try to login via my android app it comes back with an error and please try later. I've reinstalled the app and checked password etc

  • tazmaraz9 Tariq Sheikh (@tazmaraz9) reported

    @MarcAllera @EE Why don't you publish your complaint numbers on here because by the looks of it you are receiving massive amounts of them. All this lost is doing is deceiving the public into thinking your better than you are

  • RobinGr03420550 Robin Grant (@RobinGr03420550) reported

    @EE why is your my ee app constantly down

  • Benly125 Gwil Evans (@Benly125) reported

    @EE Working again now. I uninstalled and reinstalled the app (again). Seems to need doing often. Google play should be updating the app automatically anyway. I'm not having a problem with any other apps.

  • ElstedPK Peter Kilmister (@ElstedPK) reported

    Really professional people at @AppleSupport and @EE who sorted out mobile data not working on my iPhone. If you have a similar problem, remove your SIM card and reinsert it. We all have to keep learning.

  • couzanit Couzanit (@couzanit) reported

    @EE Ticket Ref: INCM00000858805 This one been fixed yet? been down since June, ref is from October

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    @EE There is a case open and I’d rather do this in public so everyone can see how bad you network is ?

  • Philsears0761 Phil (@Philsears0761) reported

    @EE I went via affordable mobiles and got an Iphone 13 with 100 Gb of data on the EE network the tariff is £43pm handset £55. Just wanted to keep existing phone no. that’s already with EE. I’m happy for you to contact me direct 07790156101. Regards Phil

  • ThatDorsetHuman N (@ThatDorsetHuman) reported

    @EE would love better signal coverage in Moreton Dorset.

  • stevecounsell :steve: counsell (@stevecounsell) reported

    @EE data service is shockingly bad for the last few weeks. They said they were upgrading broadband last week. Mobile Data service almost nonexistent! #mobilesignal #complaining #badservice