EE Outage Report in Sutton at Hone, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, West Wickham, Erith, Rochester, Bromley, Ilford, Gravesend, Romford, Beckenham, Blackheath, Waltham Forest, Newham, Orpington, Dagenham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@beauchamp45 @EE Sounds awful. The last thing you both needed.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Whale ™
(@Simon_Whale) reported
Totally shambolic service as usual from @EE
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James G
(@jgoodliffe_) reported
20 min hold to speak to @EE Level 2 support to set up my @AppleSupport Watch Ultra 3 data plan - everyone on @EE having same issue hence hold time... It's 2025 guys, how is it this hard?
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Andrew Crawford
(@andrewCWparker) reported
@EE I’ve just removed the £20 spend cap and re-added a £30 spend cap. Had SMS to confirm both and still have the same problem. I get an automated voice message saying I need to dial*611 for assistance, then it disconnects.
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JBW40
(@JCFW40) reported
@EE hi, broadband has been struggling for the last few days, after a long battle got through to a technician on Wednesday evening, apparently we need a new power supply for our router, it’s still not arrived. The likes of Amazon would get it here in 24 hours. We now have no TV, radio etc and no options as we line in an area with a poor 3G signal. Help
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James Powers 🇬🇧
(@ItsJamesPowers) reported
Really annoyed Now. with @EE. I’ve been a loyal customer for many years. Was told the device would be delivered before 20th. Now they saying it’s gonna be up to 28 days. Totally unacceptable. What makes it even worse is the fact that my Friend Joined @EE From Three. Ordered the device Monday and got his yesterday. (So new customers being prioritized over existing customers, That is a bad way to retain customers in the long run)
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Daniel Gordon
(@Gordybaby11) reported
@EE my WiFi has been down all day and can’t get through to a help desk ??
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Dan Morrow
(@MoreMorrow) reported
@EE playing a song called “I’m so lonely” for 50 minutes whilst I’m on hold to customer service is not a win.
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Gareth hancock
(@Gaziboi1990) reported
@EE You guys must surely have had some kind of update ! A big service carrier as your self’s don’t go into a phone launch blind folded surely !
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Alex Marston
(@marston_alex) reported
@_MDPutt @EE Did they manage to resolve this for you? I have the same issue
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Kayleigh C
(@kayleighjcal19) reported
@EE my iPhone 17 pro was out for delivery today and was given a notification that I didn’t give the required PIN number… no one even attempted delivery. DPD are now shut and they lied to me on the phone saying that they would contact the driver to deliver tonight. Crap service.