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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 04/01/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Romford, West Malling, Waltham Forest, Leyton, Dagenham, Ilford, Poplar, Orpington, Rochester, Greenhithe, Swanley, Newham, Gravesend and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomWest Malling Phone

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • luckylinkage Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • picklefork1965 Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Asaduzz96282241 Asaduzzaman Ronee (@Asaduzz96282241) reported

    @EE I’m done with EE charging extra and not getting bloody service. Thieves and rip off F ing network.

  • mrsmonty Lesley (@mrsmonty) reported

    @the_sensefield @Reallisariley @EE Last major issue I had was back in 2015. Been a customer since T-Movike back in 2009

  • jokeroonie1101 Neil Cook aka Newburghgowfer (@jokeroonie1101) reported

    @EE Any chance of getting a signal in my back garden ? Live 3 miles from Aberdeen. Have EE WiFi router and business phone but can't get a signal in Back garden ? You managed on a mountain top and yes I have router in best place but even WiFi calling is a joke 🤔

  • delboy008 Antony Lewis 💙 💙 💙 (@delboy008) reported

    @EE Had this issue been resolved now??

  • shings29 Nicky Shingler (@shings29) reported

    @EE I have had no phone signal since yesterday 2pm. You have issued no further updates since yesterday afternoon. When will this issue be fixed ?

  • moadeb72 james lawley (@moadeb72) reported

    Well that was **** I have a fold 2 had it for 1 year 2 monthson a 2 year contract. So took it in to @ee as my main screen was pealing off the manager said it was a comin fault with them they refused to repare it as they said it was out of warranty.what a joke they are

  • I_am_Jamm James (@I_am_Jamm) reported

    @noisytwit @EE Seems it was a massive network issue all over the country

  • TennentsTops Struan (@TennentsTops) reported

    @EE messaged at 7pm last night through online chat and still not had a response! abroad and need help activating roaming, unable to action SMS as shows "Emergency calls only - EE"

  • spottydogs11 Paul Mills (@spottydogs11) reported

    @EE Still down then and no update !!

  • powdy23 dave powton (@powdy23) reported

    @EE Crap