EE Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, Ilford, Lewisham, Woolwich, Newham, Leyton, Rochester, Bromley, Dagenham, East Ham, Gravesend, Longfield, Barking, Poplar and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
||
| London |
Internet | |
| Ilford |
Wi-fi | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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Talie
(@TalieDelemere) reported
from
Stratford, England
@HeyCathy_ @EE Omg that is awful!!!!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqui Ivers
(@IversJacqui) reported
@EE I’m having real issues with my broadband in EH6 - is this a local issue?
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CAPTAIN BIRDSEYE
(@COL_MUSTARD999) reported
@JennyLangrick @EE Same here... Hull signal is atrocious!! Never mind 5g work... sort the basics first
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Victoria Elizabeth
(@ViXenTallulah86) reported
@EE I have logged a complaint with ee about openreach aswell
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just me
(@brettsnet) reported
@MxnchMxgic @EE I've been a customer since 1995 or 96 when it was originally Orange, I'm sure I had a Motorola with a pull out plastic ariel it was the B's and E's 👍👍
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DT Al 🚚
(@DTAl1928) reported
@DavieTommo84 @VodafoneUK @EE If you like o2 then look into that but don't be cheap with tesco mob. Far too slow.
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Louisa J Sharps *
(@SilksK2R) reported
@EE I have a really important sensitive issue surrounding my phone number and my ex husband. He controls the account but I pay for my phone. He’s threatening to have mine and my children’s numbers cut off. How can this be allowed ?!
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Shaun watson
(@Watsonboi714) reported
@EE So because of multiple issues on your end I have to keep calling and getting no further with this issue? I’m considering just ccnaelling my contract at this rate as it’s been so long and multiple times let down by EE
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Becci
(@becci__32) reported
@EE I've spent days on and off trying to get my password reset sorted for my account to no avail. Can't live chat or phone in, can I get some help getting into my account online please?
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DT Al 🚚
(@DTAl1928) reported
@DavieTommo84 @VodafoneUK @EE No. It is on the o2 network but it's a lot slower . A way to explain it using EE is on their 4g network...EE have cheaper contracts on their network that are restricted to 60mps. If you pay more you get their proper 4g service which is basically double.speed 4g....
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DT Al 🚚
(@DTAl1928) reported
@DavieTommo84 @VodafoneUK @EE No phone signal is great indoors. I don't know why you woyldn't use it. It's only what your phone does outside too!