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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 02/25/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: Waltham Forest, London, Barking, Ilford, Poplar, Sevenoaks, Bromley, Stanford-le-Hope, Beckenham, Romford, Coldblow, West Wickham, Erith, Rochester and Gravesend.

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City Problem Type Report Time
United KingdomWaltham Forest Total Blackout
United KingdomWaltham Forest Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • jmcomms Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iamamonkee monkie (@iamamonkee) reported

    @EE I have been doing terrible but it’s personal regarding my phone could You open the dm please?

  • Colsco1 Colin Scott (@Colsco1) reported

    @EE what’s happening to the signal in Glasgow. Normally have no problems but signal today is extremely poor to non existent

  • ferociousdiablo Gav (@ferociousdiablo) reported

    @EE Ahaaa so make a complaint that my previous complaint has not been dealt with properly, even though that complaint was escalated to the highest level within your company? The point of this being? How about no. I am tired of jumping through your hoops.

  • ferociousdiablo Gav (@ferociousdiablo) reported

    @Isv71903127 @EE @MartinSLewis I am now of the opinion that they are just there to say someone has oversight. Not there to help people complain about companies as they state. Just another hoop for the little guy to jump through whilst a company gets away with plain theft

  • PurpleCityCo Purple City (@PurpleCityCo) reported

    Just had a customer service call with someone from EE called Jessica Fletcher and I'm gutted she didn't pick up on (or chose to ignore) the fact I had a certain Chaka Demus & Pliers classic bumping throughout the conversation. Sidenote: @EE customer service is always on point.

  • BrianDinsley Brian Dinsley (@BrianDinsley) reported

    @EE Jason, when the support was so bad and they tried to fob me off with a £30 comp, post holiday; I told EE then that I’d leave. Oh, I’ll be very vocal too, telling everyone and anyone. Even now you don’t care. Those companies are usually the ones that whither and go!

  • J0NMAY Jon May ™️ (@J0NMAY) reported

    @EE A) you’re a MULTI billion pound business you don’t need my £20 a month B) in your network usage going up you’ll have been making millions more.

  • angrypete73 Peter Marrable (@angrypete73) reported

    Well @EE my smart hub is playing up yet again. I have emailed you as I don’t trust phone calls being acknowledged and being then agreed what was said on a call, bad experience from other companies. Again today I have to reset the smart hub to get the WiFi to work

  • jakijellz JJ (@jakijellz) reported

    @EE I'm still waiting to receive my refund of £495 that was taken when it shouldn't have been, I've emailed the address I was given but I still haven't heard back. Please can you help? It has been almost a week and I was told 72 hours. Thank you.

  • arranarranarran Arran Ridley (@arranarranarran) reported

    @EE Hi, I"m having issues with my dataplan, it was giving me incorrect figures on the myee app, I also purchased extra data this month, and it ran out of data even though the app stated I had 10gb data remaining, it is now showing I have 15gb but also no data