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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 02/13/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Barking, Ilford, Romford, Waltham Forest, Coldblow, Poplar, West Wickham, Erith, Rochester, Bromley, Gravesend, Beckenham, Blackheath and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomBarking Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • jmcomms Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • homeschoolracer HomeschoolRacer (@homeschoolracer) reported

    @randomcallsign @EE My 24 down 6 up has been a struggle over lockdown. Reducing stream bitrate has been effective when stable to be fair. Noticed some real crap service recently though. Cabling for the superfast fibre requires access to the house which I guess has mostly been blocked by law 😭

  • LaurenB00326694 Lauren (@LaurenB00326694) reported

    Let down yet again by @EE who rudely stopped responding midway through a conversation (and have failed to respond to messages I have sent since) via Twitter DM over a week ago. Terrible service. #EE

  • missmcgillicudd missmcgillicuddy (@missmcgillicudd) reported

    @BAFTA @nomadlandfilm @EE Whyyyy??? Boring and depressing movie. IMO. Kirby and Mulligan et al were robbed. Wtf is going on?!

  • jake_wyatt96 Jake Wyatt (@jake_wyatt96) reported

    @EE no damage to the phone. I was told I could not upgrade due to my phone being “as new” when I took the contract out, and due to the 20% as new discount on the plan I wouldn’t qualify for upgrade anytime, despite it being part of my tarriff (1/2)

  • WillBHA58 WillBHA58 (@WillBHA58) reported

    @EE hi. I forgot to cancel my BT Sport trial. Ran out today so I cancelled by text, but still charged for the month. Any chance of a refund???

  • TendaiHorton Tendai Horton 🇿🇼🇬🇾🇬🇧 💙 Save the #NHS (@TendaiHorton) reported

    Sad when you have to call your service provider of over 10 years @EE to upgrade your phone after much thought and deliberation. And then you get a rude and abrasive person with little or no patience. We've all suffered in this pandemic. Been thinking about @VodafoneUK switch too!

  • dinningtoncalls Liz Broadbent #3.5% #FBPE (@dinningtoncalls) reported

    @EE I have had no service since 11.30 last night. I have been sent one update at 10.30 this morning. What's the problem and when will it be fixed. I'm in South Somerset and trying to work from home.

  • LaurenB00326694 Lauren (@LaurenB00326694) reported

    I have tried every avenue in an attempt to resolve the issue that I’m having. As a result, I have repeatedly asked @EE to advise me as to how to end my contract. They have repeatedly ignored me.

  • Paso98791012 Paso (@Paso98791012) reported

    @EE @claraamfo This is why EE is getting exspensive and they are constantly year on year putting up the prices. The customer should not be paying for hosting things like this.

  • Niall_84 Niall (@Niall_84) reported

    @JeremyCorBAEn @EE Cancel the debit at your bank and **** them off.