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EE outages and service status in Sutton at Hone, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Sutton at Hone, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 28, 9:26 AM GMT+1.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Aylesford, Newham, Ilford, Waltham Forest, Poplar, Orpington, Erith, Romford, Rochester, Dagenham, Beckenham, and West Malling.

CityProblem TypeReport Time
Aylesford Internet 2 hours ago
Newham Total Blackout 2 hours ago
Ilford Internet 2 days ago
Waltham Forest Internet 2 days ago
Poplar Internet 2 days ago
Orpington Phone 3 days ago

Nearby cities with recent reports

Aylesford

1 recent signals

2 hours ago
Newham

1 recent signals

2 hours ago
Ilford

1 recent signals

2 days ago
Waltham Forest

1 recent signals

2 days ago
Poplar

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • JamesGillComedy
    James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

  • soryan25
    Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • marein_marein
    Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • ahmed1_shaik
    Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • alanemrys
    Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

  • ZedroyR
    Zedroy Rodrigues (@ZedroyR) reported from Erith, England

    @EE worst provider and customer service for tv and Internet. Tweeting this every hour till I get my services back!!

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • BeingOmarFaruk
    𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, England

    Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @DinaGlyphs @EE Hi Opeyemi, I'm very sorry about the issues caused by the outage at the moment - we'll be working to resolve this ASAP to restore services to all impacted properties. We'll be updating the outage notes for all providers to review, please keep in touch with your provider (1/2)

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !

  • houseofbuck
    Kevin Buck (@houseofbuck) reported

    @EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!

  • hatetorycuts
    💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported

    My evaluation of @BT = Bullshitting Trash @EE = Extreme Excrescence I loathe this company with extortionate pricing for 💩service

  • insittingbourne
    Paul (@insittingbourne) reported

    @ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out

  • Hallmork
    Irene 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hallmork) reported

    @EE @nickduval My mum doesn't have a driving license and she has no intension of going on a plane anywhere. So I guess she will never have a EE contract either.

  • Captin__Caveman
    SaltyTech (@Captin__Caveman) reported

    @EE almost no signal in south worksop S80 2RS 😭😭😭

  • smclellanduk
    scott (@smclellanduk) reported

    @Benleo i gave up on them 4 years ago and switched to @EE since then i have had 1 outage of 6 hours from 10pm till 4pm, 1 outage in 4 years and consistent speed , i wouldnt go back