EE Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, Newham, Orpington, Romford, Ilford, Dagenham, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Bromley and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| Newham |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Shaik
(@ahmed1_shaik) reported
from
Stratford, England
@EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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L-I-AM
(@PabloMilkybar) reported
@ShottyHorroh @EE You’ve obviously never been a @TalkTalk customer
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Jerry Jo
(@ChristosGalano1) reported
@EE My broadband is down from last night to this morning. Can I ask why? Also when will the connection be restored?
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Philip Coulthard
(@funkyphil) reported
@EE Can you please tell me what the issue is in the SK6 area regarding your reception? This has rolled on for months and months with no difference after being "fixed" I struggle to get 1 bar anywhere within my home and even in the surrounding areas close by! #fedup
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Ben Barker
(@dbrb2) reported
@EE any news on what caused your nationwide broadband outage between 0125 and 0400 today, and whether the situation is fixed or just worked around?
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Stephen Lord
(@stephenlord1980) reported
@BasedParalegal @EE I don't see where the evidence of an attack is. There could be a large number of reasons for an outage such as this, both malicious and not malicious.
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Matt Gumbley MØCUV 🇺🇦
(@mattgumbley) reported
@EE Hi, it isn’t an issue with my account but rather your website which needs its SSL certificates renewing. Until this is done, your site is insecure.
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Mark McMullan
(@tartanmarco) reported
@EE Just got a new EE sim contract so trying to move my number over from another provider but continually getting website error messages, is there currently a problem with this system?
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Cavern Gill-Vernon
(@CavernGV2) reported
@EE It's bad enough I toyed with returning the S22U as it's a complete Donkey compared to the S21U. I am hoping I don't have a lemon and that all the issues will be sorted with OTA updates
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Vince
(@VModifiedMind) reported
@VodafoneUK And you know what’s worse, as much as I don’t like @EE as a company, they actually have (it still takes effort) a way to break through the silly non-support questions/answers phase & you get someone owning your issue, and a direct contact with them until they fix it. Try harder!
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Jennifoff
(@jennifoff) reported
@petermjohns @EE Thanks. I usually don’t have any issue with EE customer service (phone+broadband), but I honestly don’t contact them much. I will be shopping around though for definite. Especially after price increase. Needs to be high speed fibre though