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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/16/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: Bexleyheath, London, Romford, Newham, Basildon, Dagenham, Dartford, Waltham Forest, Rochester, Bromley, Ilford, Beckenham, Gravesend, Poplar and Sevenoaks.

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City Problem Type Report Time
United KingdomBexleyheath Internet
United KingdomLondon E-mail
United KingdomLondon E-mail
United KingdomRomford Internet
United KingdomNewham Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • JoshuaGarfield Joshua Garfield (@JoshuaGarfield) reported from Stratford, England

    @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • mindsgonewild James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • Richperks R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • HarunTulunay aaron. (@HarunTulunay) reported from Poplar, England

    @EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyJLewis Wendy Scott 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WendyJLewis) reported

    @EE website and App down? Any timeline on when they’ll be back?

  • TheSiouxfan Catwoman (@TheSiouxfan) reported

    @EE Your app is still broken.

  • minniears Susan Wilkinson (@minniears) reported

    @ee getting no service or answers from your live chat. I presume they take it in turn to be the manager there? I have bee with Orange then EE fir 27 years and this is how you treat me

  • amandafox_86 Amanda holly Fox (@amandafox_86) reported

    @EE Hi yet again my service is down. Please confirm how long till it’s up again? I’m sy9 area.

  • Mark66mitchell Mark Mitchell 🏁🧡🏁 (@Mark66mitchell) reported

    @EE Rang you - “Everything is ok in your area” The coverage checker says there’s a problem and it’s being fixed.

  • macteeth Sandy Mathers (@macteeth) reported

    @EE . @EE can you give me some indication when you will respond to this tweet? I'm sure there are huge problems in wake of #stormarwen but at least @ssencommunity could get round to misleading me about reconnection times.

  • lacharpenta also known as karl (@lacharpenta) reported from Bellingham, England

    @EE hi, can you provide some info when we are likely to have mobile phone signal restored in the North Tyne Valley, please? NE48 2JT

  • ElectricBearCom Jimmy R (@ElectricBearCom) reported

    @EE would be nice to get a response this time. Is there any way of checking for broadband problems in my area? Some sort of status checker

  • PaulGrayburn Mr G (@PaulGrayburn) reported

    @EE Been waiting since October 2020 for work to be finished on masts in my area. Your network is a joke!

  • dragon_beam DB | DragonBeam ❤️‍🔥 (@dragon_beam) reported

    @EE Would appreciate assistance in resolving the issue as I do feel I’ve been patient. It is concerning that your records and billing is wildly inconsistent and considering the nature of the contract that I’m now locked into, I may have no option but to seek legal counsel.