EE Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: Ilford, Lewisham, London, Poplar, Dagenham, Leyton, Orpington, Deptford, Rochester, Thamesmead, Basildon, Newham, Woolwich, Brockley and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ilford |
Internet | |
| Lewisham |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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karma w barfungpa
(@karmawangdi) reported
from
Romford, England
@helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!
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Luci-Ann
(@lucy_anne95) reported
from
Rochester, England
@EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@EE I had a watch and sim only, upgrade to p30 pro and the nightmare started . I am Peru and Ecuador and you don’t cover them and buying a phone is pointless (don’t understand why your customer service team advise that )
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@EE That’s non sense 6 months and then charge almost 10 pounds , I have another 5 months left and I am forced to paid roaming fees. It is a stupid polic then I am recommending anyone not to join @EE
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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New Directions
(@NewDirections7) reported
from
Ilford, England
@EE @RobElflain EE definitely has problems I couldn’t text all day yesterday
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
@Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@EE I do not, sold my old phone. I had a contract with EE for over a year, pointless to think I won’t pay. I’m so let down by @EE #neverbuyEE
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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Dan Ryland | UX Designer
(@RealDanRyland) reported
from
Stratford, England
@EE Finally out of the store! Tablets/system.. they had to switch to the main computer but that was slow too.. think it was credit check was slow or problematic because it wasn’t working on the tablet 2/3 times.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Onyxlights
(@Onyxlightss) reported
@EE Is it going down? Just had two outages back to back in 10 minutes. #EEoutage
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Vincenzo Franco
(@vmfranco92) reported
@EE This is still an issue and has been so since middle of November. I am unable to get through on the phone as wait times appear to always be very long. If someone could get back to me I would appreciate it. Thanks V
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Scott Alexander
(@screwballriver) reported
@EE When you mean here to help I assume you don't refer to responding to people asking queries about the PS+ Bundles ordered on the 19th of November that no one is getting a response about.
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𝙻𝚘𝚞𝚒𝚜𝚎.
(@lslef) reported
@EE my phone is literally useless because my usual full bars of signal has gone to nothing. I can’t send a message or ring ANYONE. What am I paying a bill for??? So frustrating.
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Marie pike
(@Marie34244815) reported
@EE called last night and told the exchange was down in my area DA1 5DA. Information given was that it would be running by 12.30am. Still not working no WiFi available.
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Nathan Birch
(@mrbirch86) reported
@O2 @O2 Thank you for your reply. I will be in contact shortly, as my 12 year service to @EE looks not valued as they have made no attempt to contact me. Speak soon.
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Sparx0707
(@Sparx0707) reported
@EE is your broadband down around Ashford in Kent at the moment?
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shanygne
(@shanygne93) reported
@EE @EE has got to be one of the worst mobile phone service providers I have ever had to deal with 😡.You say you are here to support but yet you continue to scam people
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shanygne
(@shanygne93) reported
@EE Definitely the worst service provider I have had to deal with
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Luke
(@LukeJamesConway) reported
@EE Any help?