EE Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: Orpington, London, Romford, Rochester, Greenhithe, West Malling, Dagenham, Ilford, Swanley, Waltham Forest, Newham, Gravesend, Dartford, Grays and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Talie
(@TalieDelemere) reported
from
Stratford, England
@HeyCathy_ @EE Omg that is awful!!!!
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Tina Death 🌲
(@novelbird) reported
from
Romford, England
Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Brad
(@bradders2203) reported
from
East Ham, England
Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@rab1dkorndogg @stuartjbull @EE I agree with the points you are making 👍 but that's why they offer a minimum guaranteed speed to probs handle the traffic I ain't saying whatsoever it will work out to be the best in future but from my experience I've had no issues I've faced more issues on FTTC than FTTP 👍
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andy marsh
(@rab1dkorndogg) reported
@SocialTechHD @stuartjbull @EE Even though it's high capacity, it doesn't mean the provider will push it to the max...they will try work out an average but the speeds are never guaranteed...the joys of the ISP screwing the customer
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Calum Harvie
(@xCalumHarviex) reported
Hello, @EE. There have been problems with your network in my postcode area since November 25th. I first contacted you about it on Nov 26th. Your network checker keeps returning a "we expect good service within 16 hours", but it has been doing so for several weeks now. Not good!
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Victoria Pulman
(@vickipulman78) reported
I take back everything I said about @ee and @bt absolute joke company with crap customer service and useless staff. Wish I hadn't bothered upgrading my mobile and broadband.
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@rab1dkorndogg @stuartjbull @EE I live in a town and had full fibre for years and that's incorrect you get your own fibre cable from the ducts and also a allocated speed won't affect anyone else on the same network wouldn't offer it if capacity wasn't there it's so much different to FTC which does affect speeds
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Mark #IndyScot #FBSI 🦄🕷️🏴
(@lochvue) reported
Seven weeks now without phone service from the incompetent @EE I thought Currys were hopeless, but we have a new champion #EE
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10101111
(@Oz_UK) reported
@stuartjbull @rab1dkorndogg @EE Still requires exchange support. EE Availability checker says I can get 31mbps over mobile network and 5-11mbps (3 guaranteed lol) over landline and doesn't offer FTTP because our exchange doesn't support it. Their estimate for landline is way off as well as I already get 65mbps.
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Matthew Thompson
(@M_at) reported
@SocialTechHD @EE But really the original tweet is a complaint at EE for not being clear as to what they supply.
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Mr Punderful
(@JIMISAGNOME) reported
@EE As a long standing customer of EE I will be looking to change from your services. 1) I'd just like to see what it's like with someone else's service 2) just had a poor experience. Good luck in the future though you don't need my money XD
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Grant Williams
(@GWilliamsLLM) reported
@EE Dear Bob. I did eventually but they weren’t able to help as the security questions rely on my mother being able to remember things she’s no chance of remembering. The alternative being a text to the list phone or an email which, of course, she’s only got on the lost phone… 🙄