EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Gravesend, Rochester, Poplar, Romford, Newham, Ilford, Westerham, Waltham Forest, Shoreham, Grays, Sevenoaks, Bromley, Dagenham, Southfleet, and Welling.

City	Problem Type	Report Time
Gravesend	Phone	4 days ago
Rochester	E-mail	5 days ago
Poplar	Internet	9 days ago
Romford	E-mail	9 days ago
Gravesend	Phone	9 days ago
Newham	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  dazz ii am (@dazzgedd73) reported 44 seconds ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  PapaQ69 (@AddicksGlenn69) reported 56 seconds ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Zedroy Rodrigues (@ZedroyR) reported 3 minutes ago from Erith, England

  @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

• 
  Steve N (@stevejax2003) reported 4 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Phil (@feyipuk) reported 8 minutes ago from Erith, England

  @briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?

• 
  Phil (@feyipuk) reported 9 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  G R A Y B U R N (@PaulGrayburn) reported 10 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  N1C-B🐻💙 (@Nic_B82) reported 12 minutes ago from Bexleyheath, England

  @EE do you do the same deal in store as well as phoning the customer services??

• 
  David Robinson (@Robinson92David) reported 12 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 15 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  AA Ron 🖤 👟 (@Munden87) reported 19 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Jimmy (@OiRehBhaiii) reported 27 minutes ago from Ilford, England

  I hope @EE compensates for the disruption in service. Its the 5th time this month alone

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 32 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  The Lefthand Low Golfer (@Grum90379158) reported 38 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  chè (@chereeesh_) reported 39 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Kate England 💙 (@kate_england) reported 40 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  PG (@PaulGrayburn) reported 48 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  PG tweets シ (@PaulGrayburn) reported 54 minutes ago from Romford, England

  @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

• 
  Radh (@radhthefirst) reported 55 minutes ago from East Ham, England

  @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OMG Beardd (@OMGBeardd) reported 2 minutes ago

  @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

• 
  philiprlittle (@philiprlittle) reported 2 minutes ago

  @EE Hello. Already done that thanks and there was zero interest. Also, I'd be careful about commenting on being the best, I've never know it as bad for phone signal or non-existant data.

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 4 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 5 minutes ago

  @Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love

• 
  David Warren (@Daveyboy33i) reported 8 minutes ago

  @EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are

• 
  F3spirit (@originaf3spirit) reported 21 minutes ago

  @EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.

• 
  Jane Keywood (@Janeyk12) reported 24 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  OMG Beardd (@OMGBeardd) reported 25 minutes ago

  @becsav1 @EE Unfortunately Bec, this is retentions at their absolute worst chat will upsell you untold times. If you’re looking to keep your number and this is the only active line your account text PAC to 65075 and don’t even bother calling 150 to cancel otherwise give 150 a ring.

• 
  Gordon Marino (@GordonSMarino) reported 27 minutes ago

  Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

• 
  BamBamMK2 (@Williams91898) reported 29 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this