EE

EE Outage Report in Sutton at Hone, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 12/21/2025 19:25

December 21: Problems at EE

EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Orpington, Poplar, Ilford, Bromley, Sidcup, Newham, Romford, Waltham Forest, Barking, Dagenham, Grays, Stanford-le-Hope, Beckenham and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomOrpington Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

  • BeingOmarFaruk 𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, England

    Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • novelbird Tina Death 🌲 (@novelbird) reported from Romford, England

    Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • TalieDelemere Talie (@TalieDelemere) reported from Stratford, England

    @HeyCathy_ @EE Omg that is awful!!!!

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • followcbv Madhan (@followcbv) reported from Poplar, England

    @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BeautyLou16 LagerthaLou Ford (@BeautyLou16) reported

    @EE No thank you, it’s an @Apple problem that they won’t help with

  • gamergirl757 Amy Gamergirl757 (@gamergirl757) reported

    @Mr_Why_Y_ @EE @PokemonGoApp Lol.. I see you are a hater.. why so salty?? I don't care who it is for?? I was asking because I didn't know what EE was.. I thought it meant Easter Egg.. lol why are you so rude?? 🤔

  • kay_way Kay Dekker (@kay_way) reported

    Phone got stolen over ten days ago and @ThreeUK have basically left me stranded. @EE, have you got a contract for me that actually helps to look after and offers support in case of other such emergencies?

  • hammycfc Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported from Irvine, Scotland

    @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

  • CeeDaawg Cedaawg (@CeeDaawg) reported

    @EE Thank you but I will be taking this further as a complaint. Do not appreciate being made a joke of, over a game I enjoy playing dye to your companies inability to inform its staff of events. 3 stores with no clue.

  • jimrow79 James Rowlandson (@jimrow79) reported

    @EE I’ve recently upgraded to an iPhone 13 from an iPhone 8 and my 4g is awful, never had a problem with my old phone. Bit weird seeing as EE say they have the best 4g network available. Even with 4g video just buffers. Any ideas please?

  • gamergirl757 Amy Gamergirl757 (@gamergirl757) reported

    @Mr_Why_Y_ @EE @PokemonGoApp Lol.. okay I was joking about the blonde thing.. I am not stupid, I just responded to something I didn't understand nor did I read or look at any of the replies on the post.. I awoke seen a post notification on my phone and simply responded without checking.

  • LukeJFurnival Luke Furnival (@LukeJFurnival) reported

    @EE possibly the worst customer services team I have ever spoken to. It appears not one person knows what they are doing. Called 6 times spoke to different people each time and still not resolved

  • kevinamayers Kevin Mayers (@kevinamayers) reported

    @EE I have NEVER in my 22yrs with yourselves, had such a bad customer experience. NEVER! I shall be contacting your head of customer experience to get some resolution. All over being misinformed, not going the extra mile due to the circumstance and being spoken to rudely by staff

  • DaddyPudding85 Deano (@DaddyPudding85) reported

    @EE can I cancel my contract online or do I have to call up?