EE

EE Outage Report in Sutton at Hone, Kent, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 02/17/2026 05:20

February 17: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Stanford-le-Hope, Sevenoaks, Beckenham, Barking, Ilford, Romford, Waltham Forest, Coldblow, Poplar, West Wickham, Erith, Rochester, Bromley and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStanford-le-Hope Internet
United KingdomLondon Internet
United KingdomSevenoaks Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

  • Richperks R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • HarunTulunay aaron. (@HarunTulunay) reported from Poplar, England

    @EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.

  • JoshuaGarfield Joshua Garfield (@JoshuaGarfield) reported from Stratford, England

    @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • mindsgonewild James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thousandandsix xhoas (@thousandandsix) reported

    Another day of having no signal with @VodafoneUK can't wait to jump to @EE

  • pgb1758 Peter Burton (@pgb1758) reported

    @EE Another store full of rude unhelpful staff... could be any EE shop to be honest !

  • bchclnrbch beachcleanerbeach (@bchclnrbch) reported

    Seriously @EE journey from Truro to Paddington, probably haven’t had continuous signal for more than 10 minutes. Nightmare.

  • mng321 martyn (@mng321) reported

    @EE But the stores are not EE they are franchises so dont want to waste their time to help you they only want to flog you something that will make them money.

  • davincicomm steve lord (@davincicomm) reported

    @EE Hi phone folk. Feel badly let down. Your EE retail outlet failed to activate roaming dongle. Having to use contract allocation hotspot device for three weeks! No emails now for five days. Why? Wife with EE. Her emails work perfectly. I had 2 days of mail. Then nothing. Why?

  • brianbyers55 Brian Byers (@brianbyers55) reported

    @bt_uk No afraid not. You offered the tablet, and to cover the cost. Why would I contact EE? I’ve already spent probably 10 hours + on the phone to BT this past 2 weeks. The problem is caused by your system error so BT need to speak with @EE to resolve and then tell me when👍

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @EE It would be good customer service to show that EE care about their customers to say yes due to covid there was this delay so we are going to make exceptions this year, have some respect for your customers. It’s been a difficult year for everyone so have a bit of decency

  • adrianstrand Adrian (@adrianstrand) reported

    @EE Reopening the Whitehaven store you previously closed down ?

  • wolfmansteve Grumpy Grandad (@wolfmansteve) reported

    @shelbiie @EE Not with their signal, it's worse than Sunderland.

  • Rocco76564224 just Julie (@Rocco76564224) reported

    @EE Can see it now ...kev your signal working? No sal