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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 12/04/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Newham, Poplar, Dagenham, Ilford, Grays, Stanford-le-Hope, Beckenham, Romford, Gravesend, Bromley, Orpington, Waltham Forest, Rochester and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Phone
United KingdomPoplar Internet
United KingdomNewham Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • telshep87 Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Denes_DD Denes 💙 (@Denes_DD) reported

    Just signed up for home broadband with @EE Anyone got any feedback? Seeing loads of bad reviews online has made me think I've just made a massive mistake.

  • Spacey35Steve Steve Brooke (@Spacey35Steve) reported

    @EE Paid for roam further on 3 phones. Got to canada yesterday. No connection at all on phones. Been in touch with EE all day yesterday via your useless “CHAT” service and spent half a day on your useless 150 helpline. Still no signal on phones. All 3 used to roam perfect

  • casa_gabby Gabby XX (@casa_gabby) reported

    @yanic1965 @EE Same. They gave me some poor explanation about it

  • xbethanyjane_x beth🌸✨🌈 (@xbethanyjane_x) reported

    @EE @MyTatasAreHot So the company can charge customers extra when they want but when we want to leave our contract early we have to pay? Absolutely disgusting. my whole bill is going up £22 a month and all I got was it’s all customers not just you, customer service is shocking now.

  • AlanVaughan Alan Vaughan (@AlanVaughan) reported

    @wayniepooz @EE When you agree to the contract, almost all say they will increase by RPI+3.9% every April. As this increase is built-in, you don’t have the right to cancel. And RPI is 10%. Did you read the contract? You can often sign up for a new contract, probably on the old price too.

  • LMagrs Lee Magrs (@LMagrs) reported

    @EE If you consider yourself a professional company, if you actually want to engage with people who are your customers, if you have social media to communicate. Stop ignoring us @EE Please stop looking down on us like were privileged to be I'm your debt.

  • Gizzipig Carole Page 🥄 (@Gizzipig) reported

    @EE You’re here to help with anything and everything but are not answering anyone’s questions? Why your post?

  • beckreyn Rebecca (@beckreyn) reported

    @EE I wasn't the only person that had trouble with calls that day. Can you tell me what the problem was with your service?

  • OWarne Oliver Warne (@OWarne) reported

    @EE I purchased a Samsung s23 ultra this week but haven't had any information about how to claim the free headphones. Please can you help?

  • JRlovesxbox Ghost 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JRlovesxbox) reported

    @EE Youve been charging me for a service your not providing me with anymore even know my contract has ended ?