EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Sevenoaks, Southfleet, Poplar, Welling, Aylesford, Newham, Ilford, Waltham Forest, Orpington, Erith, Romford, Rochester, Dagenham, and Beckenham.

City	Problem Type	Report Time
Sevenoaks	Phone	22 hours ago
Southfleet	Phone	3 days ago
Poplar	Internet	5 days ago
Welling	Phone	7 days ago
Aylesford	Internet	7 days ago
Newham	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 35 seconds ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Sue Adams (@sue_adams_) reported 3 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  RichTea (@ImRichTea) reported 5 minutes ago from Poplar, England

  @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

• 
  David Robinson (@Robinson92David) reported 6 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  PG (@PaulGrayburn) reported 7 minutes ago from Romford, England

  @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

• 
  Radh (@radhthefirst) reported 7 minutes ago from East Ham, England

  @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

• 
  PG (@PaulGrayburn) reported 13 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  Steve N (@stevejax2003) reported 13 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Baserbillion Art (@BaserbillionArt) reported 21 minutes ago from Bromley, England

  When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

• 
  mark (@taylor251073) reported 22 minutes ago from Stratford, England

  @EE how do I cancel my contract when my contract finishes,

• 
  Paul Parker (@paulparker81) reported 26 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  KatyHughes🖤 (@KatyJaneHughes) reported 26 minutes ago from Poplar, England

  @EE hi , I am looking to upgrade could someone help me please Thanks

• 
  dazz ii am (@dazzgedd73) reported 32 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Brad (@bradders2203) reported 39 minutes ago from East Ham, England

  @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

• 
  gillybee ☆ (@gillybee66) reported 41 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  AA Ron 🖤 👟 (@Munden87) reported 43 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  steve the taxi (@stephenhdg) reported 52 minutes ago from Ilford, England

  @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

• 
  Leyton Wylde (@Wildster180774) reported 53 minutes ago from Erith, England

  @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

• 
  Zedroy Rodrigues (@ZedroyR) reported 54 minutes ago from Erith, England

  @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

• 
  Andy Betts (@abetts2022) reported 59 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peter bruce🐟 (@peterbruce) reported 5 minutes ago

  @EE hello EE I'm assisting a 83 year old pensioner to cancel a not yet started service she mistakingly signed up for yesterday, I called you and spoke to Sebi who closed it and said she would receive email confirmation , this was 9am when will email be sent please? Nothing yet?

• 
  deepR777 (@deep_r01) reported 7 minutes ago

  @EE How can I cancel my contract before 2 years? I thought EE would be better than 3..but I have problems with phone as well as 4g WiFi 😕🙄😞

• 
  FitBritchickNike (@ALMORAH) reported 8 minutes ago

  @EE Why is your operator refusing to take back and refund my phone which I had bought for £900! And one of the seal is damaged! I am not a customer of EE and I never will be after this treatment but I've just received this phone 2day sealed in a box only 1 seal damaged

• 
  Lennox Richardson (@lennyrfc) reported 11 minutes ago

  @EE I’ve just tried ringing my local garage to book my car in for a service - the mechanic struggled to hear me (one bar of signal strength on 🇬🇧 best network?!) so what’s the issue?

• 
  Opeyemi Daniel (@DinaGlyphs) reported 14 minutes ago

  Hello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.

• 
  Anthony Dunphy (@AntDunphy) reported 14 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  lord farquar (@Rudolph4974) reported 15 minutes ago

  @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!

• 
  Luke (@lukey_jt91) reported 15 minutes ago

  @EE I am fed up of losing signal every time I leave the house.

• 
  Shaun Adams (@shaundadams) reported 16 minutes ago

  @EE This ain’t going to work. I’ve tried that number and end up in an automated queue. I provided my contact details to allow EE to contact me. Instead I am doing the chasing over an issue I have shown is not what is claimed. I look forward to hearing from you, please!

• 
  JaxRalph1992 (@JaxRalph1992) reported 16 minutes ago

  @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible