EE

EE Outage Report in Sutton at Hone, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 12/03/2025 20:40

December 03: Problems at EE

EE is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Poplar, Newham, Dagenham, Ilford, Grays, Stanford-le-Hope, Beckenham, Romford, Gravesend, Bromley, Orpington, Waltham Forest, Rochester and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomPoplar Internet
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • Lochlanndg Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • DSingleton_ Daniel Singleton (@DSingleton_) reported from Ilford, England

    Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

  • novelbird Tina Death 🌲 (@novelbird) reported from Romford, England

    Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • followcbv Madhan (@followcbv) reported from Poplar, England

    @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • TalieDelemere Talie (@TalieDelemere) reported from Stratford, England

    @HeyCathy_ @EE Omg that is awful!!!!

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyshippers8 Helen 🇺🇦🐾☮🕊🦁🐯🦒🐘🐕🐈 (@ladyshippers8) reported

    @MarinaPurkiss @EE Great news. Horrible she was put through this.

  • petermoreve peter moreve (@petermoreve) reported

    @MarinaPurkiss @EE Well done! Just a pity EE didn't do it first time around. Day to day staff aren't trained enough, don't care or aren't allowed sufficient time to deal with issues correctly.

  • acdcjacko Jack(o) 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍒 (@acdcjacko) reported

    @EE Fantastic service yet again from your company today. No network provider comes close 👏🏼

  • HodgejHodge Spectre (@HodgejHodge) reported

    @MarinaPurkiss @EE Great news. I got three to halve my bill for May due to awful service. They said it was due to the merger with Vodafone . I said not my problem, I pay you for a service. Problem in the UK is that people are afraid to complain & that is why the majority get ******.

  • dr_besty Alex Jones (@dr_besty) reported

    @PKendrickWIG @MarinaPurkiss @EE I worked there for 10 years mate, I have a very good understanding of their processes. Frontline customer staff are limited to £30 refunds, managers are limited to £100. You need to escalate beyond that to get anywhere Hope this helps

  • AdeHunt1 Ade Hunt (@AdeHunt1) reported

    @MarinaPurkiss @EE EE as good as they say they are, are a poor company and their customer service is shocking, I was glad to be rid of a such a shocking company, best move I ever made leaving them, sorry to hear bout your mum hope you can sort may have to give evidence and proof,

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE It's an e-sim. We can't get it through the app, or instore. We have tried. The team on the phone send is instore. The staff instore tells us they can't help us. What do we do?

  • adeybrewmaster Adey (@adeybrewmaster) reported

    @MarinaPurkiss @EE I had a similar experience after travelling by ferry to Belgium. My phone had logged onto the maritime network and itv was £££/Mb itv showed on my bill as data used in the USA which was clearly impossible after a bit of tooing and froing EE gave me a refund. Tbf their CS is 👍

  • susansusyb SusansusyB (PA to Sid, 🌈Amber) 💙🇪🇺 (@susansusyb) reported

    @TigerDonald2000 @MarinaPurkiss @EE They were very good with me too about a year ago. Someone used 4500 points at somewhere named 9 Elms which I'd never heard of but they dealt with it efficiently and I keep my account locked now.

  • nygpboutique NYGPBOUTIQUE (@nygpboutique) reported

    @MarinaPurkiss @EE I had a similar issue, made a call on a phone locked in the hold of an aircraft on an 8hr flight apparently - no recourse , told me I was lying.