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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/12/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: Romford, London, Bromley, Ilford, Beckenham, Dagenham, Gravesend, Poplar, Newham, Sevenoaks, Waltham Forest, Erith, Basildon, Orpington and Sidcup.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomBromley Total Blackout
United KingdomRomford Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • luckylinkage Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • picklefork1965 Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Shawlands_Lee Shawlands🇪🇺Lee (@Shawlands_Lee) reported

    Yet @EE did that despite being specifically told that I wasn’t interested in staying with EE is beyond incompetents, its in-fact verging on malevolent. As I say I’m absolutely fizzing. An official complaint has been submitted, though I’m tempted to go direct to @Ofcom 3/3

  • gurmejdhillon gurmej dhillon (@gurmejdhillon) reported

    @EE does ee have mobile data issues in manchester area i am unable to access network using mobile data

  • cavaz04 Josh Carvalho (@cavaz04) reported

    @EE i dont mean to make it theme but in the blue **** can you best network you are a ******* disgrace! And this once a month literally the most chances you get to do it. Then talk to me i am some kind of ****** retard . **** YOU.

  • Le_Roque_Show Sean Roqué le Beauchamp VI (@Le_Roque_Show) reported

    @EE good morning. Can you DM please as I have an issue with a response from your customer services from this morning.

  • Anonnyy29 ***** (@Anonnyy29) reported

    @ShinyQball @DJCElijah @EE I had this issue all morning- then chanced asking a relative once I gave up, who landed one for me right away on their account. Since EE claim there is no 'issue' (with the only advice being to clear your cache, etc)- this is obviously discriminatory in some way shape or form.

  • Itroo_Twitch Itroo (@Itroo_Twitch) reported

    @EE Is there an issue with your home broad band today. Router lost connection today 10 hours ago and download speeds at normal but upload speeds at capped at 1 - 2 meg upload speeds v the normal 7 meg and multiple restarts of the routers and cable checks have done no difference

  • JordanWhitez Jord (@JordanWhitez) reported

    @EE Are you doing 5G updates? I’ve had no signal or 1 bar of signal since this morning.

  • Ghxsttj GHXSTT🤟🏾💕 (@Ghxsttj) reported

    @EE my grandma has the family plan and she’s my bill payer. On her myEE app we can’t see the data gifting option. When I go to my myEE app on my phone it’s not there either. Please help?

  • Anonnyy29 ***** (@Anonnyy29) reported

    @nikkihabbal @EE Yep, likewise. Trying to add the Xbox as an accessory, 'site down for maintenance'. Any news on this?

  • nikkihabbal Nikki (نيكي) (@nikkihabbal) reported

    @EE Hello. I am looking at upgrade options and it just says site down for maintenance - using EE app on my phone