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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 12/05/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Romford, Barking, Dagenham, Newham, Poplar, Ilford, Grays, Stanford-le-Hope, Beckenham, Gravesend, Bromley, Orpington, Waltham Forest and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomRomford Wi-fi
United KingdomLondon Internet
United KingdomBarking Phone
United KingdomLondon E-mail
United KingdomDagenham Wi-fi

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • picklefork1965 Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • Amit_Mayfair 𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • scott_0708 Scott (@scott_0708) reported

    4 days and counting with no @EE service in Sutton! Can't get 5G and last night couldn't even make a phone call! Any idea when it will be back?

  • R_Dawson98 Rebecca Dawson (@R_Dawson98) reported

    Been on online chat with @EE for almost an two hours now! Just cancel my contract like I asked you to do hours ago! Worst customer service I have ever known! 🤬

  • RichardPratt83 Richard Pratt (@RichardPratt83) reported

    @EE Why is a person emailing me and accessing my account? I have ask that she dose not have anything do with my account. It’s a conflict of interest while I have an ongoing complaint about her!

  • Sephirayne Emma - 🐝🌹 (@Sephirayne) reported

    @EE Please help. Having problem with an upgrade on business account. Your online chat is being useless. Is there a better way of contact?

  • filletdabitchx I am H 🏳️‍🌈💛🛸⚔️👻🧙 (@filletdabitchx) reported

    @EE just want to say a massive thanks to the Sheffield - The Moor store who went out of their way to help my none tech savvy parents, even transferring my mums photos for her! Amazing service went out of their way please pass on and give them some recognition

  • A_Clay_Tonne Ash (@A_Clay_Tonne) reported

    @EE Hi, looking to switch to you from @giffgaff. Do your PAYG SIM cards support Apple Watch with cellular data, visual voicemail, and eSIM? Or are these only on contract? Looking at the £10/month pack with 5GB data.

  • CNHBROWN Chris Brown (@CNHBROWN) reported

    @EE Network in KT4 has been almost non-existent for days. Can you let me know when this is planned to be fixed.

  • Cookie26Rach Rach (@Cookie26Rach) reported

    @EE I’ve recently upgraded & chose a plan where Apple Music was free for 6 months. I’ve tried to start it but it says I’ve already used it. Surely with it being essentially a new agreement, I should still be entitled as it was one of the reasons i chose the plan. Can you help?

  • BuyersReport Buyers Report (@BuyersReport) reported

    @EE I wonder if #EE could manage to give me the 4G Double Speed EE service it used to provide. Since the pandemic my service is now less than poor. >10% dropped calls. Data speed marginal. Clear site line to mast! Regularly repeating texts about 'problem in my area'.

  • NickCorston Nick Corston : FRSA : #I💛Art (@NickCorston) reported

    @EE Turned out that WH Smiths in Bude are selling EE PAYG Sims that have cancelled numbers and wouldn’t register on the network!!! They gave me two more, one was the same (£10 deal), another on a different deal (£15 top up) was OK