EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Poplar, Sevenoaks, Southfleet, Welling, Aylesford, Newham, Ilford, Waltham Forest, Orpington, Erith, Romford, Rochester, Dagenham, and Beckenham.

City	Problem Type	Report Time
Poplar	Internet	6 hours ago
Sevenoaks	Phone	1 day ago
Southfleet	Phone	3 days ago
Poplar	Internet	5 days ago
Welling	Phone	7 days ago
Aylesford	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  Phil (@feyipuk) reported 4 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Shaik (@ahmed1_shaik) reported 10 minutes ago from Stratford, England

  @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

• 
  PapaQ69 (@AddicksGlenn69) reported 11 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Nic Foakes (@Nicsboys2) reported 15 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported 15 minutes ago from East Ham, England

  Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

• 
  Laura 💙 (@laura_day6) reported 17 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  Phil (@feyipuk) reported 23 minutes ago from Erith, England

  @briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 23 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Zarghum hassan (@Zarghum) reported 25 minutes ago from Ilford, England

  @EE really bad service I just want to. Gift data and it’s not working online or on the app

• 
  lorraine langridge (@lorraine_acorn) reported 36 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Marein Overbeeke (@marein_marein) reported 36 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Steve N (@stevejax2003) reported 39 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  daniel munn (@dpmunn19) reported 41 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  The Lefthand Low Golfer (@Grum90379158) reported 42 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Anna Thurman (@AnnaThurmanLDN) reported 45 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  Baserbillion Art (@BaserbillionArt) reported 47 minutes ago from Bromley, England

  When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

• 
  Stuart Fields (@stuartfields) reported 53 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Brownie sports photography (@BSportsphotos) reported 54 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  dazz ii am (@dazzgedd73) reported 56 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surinder (@SurinderRehal) reported 4 minutes ago

  @EE Im making enquiries of sky at the moment as they will pay up to £200 to cancel existing contracts

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 5 minutes ago

  @loisgriff_ @EE Part of B.T ... crap

• 
  🍭 (@dancetillwedi3) reported 5 minutes ago

  @EE your customer service is terrible. Your representative was extremely pushy and made me feel uncomfortable when I tried to cancel my wifi. The process is also extremely difficult for no reason

• 
  DomLarkin65 (@DomLarkin65) reported 5 minutes ago

  @EE I’ve moved from using mobile broadband to fibre. Wanted to send back my Smart 5G hub. Told by your customer services that you don’t want and that it’s down to me to dispose of it (“or keep it”). That’s very wasteful. And assumes that I’m responsible for recycling Any comment?

• 
  Shane (@Beasty177) reported 6 minutes ago

  I’ve never known signal to be so bad on @EE as it has been for the last few months. Constantly one or two bars and calls cutting off.

• 
  Shaun Adams (@shaundadams) reported 7 minutes ago

  @EE This ain’t going to work. I’ve tried that number and end up in an automated queue. I provided my contact details to allow EE to contact me. Instead I am doing the chasing over an issue I have shown is not what is claimed. I look forward to hearing from you, please!

• 
  Daniel Allen (@MrDanAllen) reported 7 minutes ago

  @EE Hi EE! Just received my copy of 007 First Light bought through yourselves - how do I claim the EE exclusive Casino Suit in game? I haven't received a code in my emails or in the copy of the game... Please can you help?

• 
  Equilan (@Equilan) reported 10 minutes ago

  ffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.

• 
  Jordan Phelps (@JordanP__25) reported 16 minutes ago

  @ad_moran4 @EE @O2 O2 is absolutely awful , I had so many issues with them , I’ve finally moved too EE much better. There customer service is atrocious

• 
  Mark Davies (@_MarkD) reported 20 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.