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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 11/29/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Poplar, Dagenham, Ilford, Newham, Grays, Stanford-le-Hope, Beckenham, Romford, Gravesend, Bromley, Orpington, Waltham Forest, Rochester and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPoplar Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • acjr24 Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • Jon_Robertson Jonathan R (@Jon_Robertson) reported from Romford, England

    @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • marcflores Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • marcflores Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • Richperks R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • flyerinhiding Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • liamtwomey19 liam (@liamtwomey19) reported

    @EE why haven’t you fixed your **** data yet

  • Abbottgaz Gary Abbott (@Abbottgaz) reported

    @EE no Internet on 4G signal from Lutterworth to Nuneaton. 5G just outside Nuneaton seems to be working. Wondering why I keep paying you £60 a month.

  • dandan_230 Daniel Richards (@dandan_230) reported

    @EE the internet is Pretty much down in my area it's running at a very slow pace and I've never experienced this with your network is there something going on?

  • missleeny Miss Leeny (@missleeny) reported

    No signal at all afternoon.Done a signal check earlier this afternoon & there seems to be an issue but no updates or anything since. What's the issue @EE I can see others are having same issue. It would be nice to have an update or something?

  • GroovyyDhruvy Dhruv Jain (@GroovyyDhruvy) reported

    @EE wifi network down on my 5G route here in London. Can you comment on the outages and when it will be fixed?

  • Helen00696494 Helen (@Helen00696494) reported

    @EE @ltuttxx Is there a data issue my mobile data isnt working and I need it for work.

  • Emily_Condley Emily Condley (@Emily_Condley) reported

    Are @EE services down? Can’t seem to do anything in my phone unless I am contented to WiFi! I know there is a problem with social platforms today but it’s even the internet and other apps I am having a problem with

  • mcwhirter_fiona Fiona Mcwhirter (@mcwhirter_fiona) reported

    @EE I have completely lost all connectivity with you guys. Outage and can you advise how long?

  • iMuslimah2010 iMuslimah (@iMuslimah2010) reported

    @ee shocking customer service. Whatever option you click, the phone turns off, whatever pathetic text system you have doesn't send a response. Absolutely lame!!!

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡