EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Gravesend, Rochester, Poplar, Romford, Newham, Ilford, Westerham, Waltham Forest, Shoreham, Grays, Sevenoaks, Bromley, Dagenham, Southfleet, and Welling.

City	Problem Type	Report Time
Gravesend	Phone	2 days ago
Rochester	E-mail	3 days ago
Poplar	Internet	7 days ago
Romford	E-mail	7 days ago
Gravesend	Phone	7 days ago
Newham	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  David Robinson (@Robinson92David) reported 3 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  Shaik (@ahmed1_shaik) reported 5 minutes ago from Stratford, England

  @EE i want to cancel the phone insurance please let me know how?

• 
  Warren (@warrenmcgrath1) reported 8 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 9 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 19 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  N1C-B🐻💙 (@Nic_B82) reported 21 minutes ago from Bexleyheath, England

  @EE do you do the same deal in store as well as phoning the customer services??

• 
  Steve N (@stevejax2003) reported 21 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Mark Gould (@yiddo71) reported 22 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Laurie Staerck (@StaerckLaurie) reported 24 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Rehana (@2020blahblah) reported 25 minutes ago from Ilford, England

  @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

• 
  Stuart Fields (@stuartfields) reported 26 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  IanEastLondon (@ianeastlondon) reported 33 minutes ago from Poplar, England

  @beauchamp45 @EE Sounds awful. The last thing you both needed.

• 
  Harry Bilbao (@harrybilbao) reported 33 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  chè (@chereeesh_) reported 38 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Radh (@radhthefirst) reported 41 minutes ago from East Ham, England

  @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

• 
  Brad (@bradders2203) reported 41 minutes ago from East Ham, England

  @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

• 
  Doyle (@droopdoggbaby) reported 45 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Sue Adams (@sue_adams_) reported 53 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Sally-anne Cole (@mrsscole) reported 55 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Anna Thurman (@AnnaThurmanLDN) reported 60 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J o d i e 🫧 (@Jodiee_ox) reported 10 minutes ago

  @EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.

• 
  Danny (@ItsMeChalks) reported 11 minutes ago

  @EE I am an EE One customer and I have just gone into my app to check the EE One Up section and it advises me to become an EE One customer — which I am.

• 
  EE X Support (@EExsupport) reported 12 minutes ago

  @rolandbullivant @EE Hi Roland, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

• 
  Jambags (@jambags) reported 15 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  BamBamMK2 (@Williams91898) reported 20 minutes ago

  @EE Day 2 of little to no signal 😤😤

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 20 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  (((Disco Pingu))) 🐓 🏆 (@akaCOYSAF) reported 22 minutes ago

  @England @EE Can't get me head round this cos Andy down the pub says he's ****.

• 
  OMG Beardd (@OMGBeardd) reported 22 minutes ago

  @MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.

• 
  The Demon (@demonbalor2022) reported 25 minutes ago

  @EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text

• 
  Tanya Ho (@tho78450) reported 27 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???