EE

EE Outage Report in Sutton at Hone, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 03/25/2026 04:30

March 25: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Romford, Rochester, Greenhithe, West Malling, Dagenham, Orpington, Ilford, Swanley, Waltham Forest, Newham, Gravesend, Dartford, Grays and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomRochester Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • radhthefirst Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

  • huwkan Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • taylor251073 mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • KatyJaneHughes KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RealJimPantz Jim (@RealJimPantz) reported

    @EE I need assistance to cancel an unlimited data recurring payment. I cannot find any help in the EE app.

  • TheInvestor96 Rafeul Aziz (@TheInvestor96) reported

    @EE hi I have a issue with your customer service over the phone and people confused with what they are PROMISING. In this day and age is this disgusting and unacceptable. I have been with you for 4 years and love EE but now im upset with this treatment.

  • neariedy hollie♡ (@neariedy) reported

    @EE is there anyway I can give feedback on α place which needs network improvement. As my grandad would be very interested in it at his caravan if the place had better Mb/s’s

  • gukea Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • samapur Rajesh Patel (@samapur) reported

    @EE @EEHelpdesk I know you didn't reply to my last tweet but should it really take more than 2 weeks for a SIM upgrade. Customer support say go to the shop. The Harrow shop can't scan my passport to assist. 4 phones on my contract, if you don't care I'll find a new provider.

  • legendkiller2k8 LegendKiller2k ™⚪ (@legendkiller2k8) reported

    @SteveWatkiss @EE If you can get away from EE mate i recommend vodafone, ok they aren't the cheapest but i've never had issues, i live in a dip too and still get decent signal.

  • TheInvestor96 Rafeul Aziz (@TheInvestor96) reported

    @EE your company has lied to me and caused me emotional stress and damage over charging me by £87 that’s disgusting.

  • PaddoTash Tash Gourlay-Harris (@PaddoTash) reported

    @EE set up a new iPhone but did something wrong - sim is not working and I can’t activate esim as I can’t receive the text code. Also can’t call you as sim not working . Please Help!

  • markrs75 Marky Mark* (@markrs75) reported

    @JenBarber101 I've been with @EE for 4 years and never any problems, apart from I'm overdue an upgrade and am less than impressed with what they're offering.

  • plymcomp Plymouth Computers (@plymcomp) reported

    @EE @EE just change your embarrassingly poor quality, scratchy, under-sampled music for superior versions. Trust me, it will do your call centre operatives a big favour.