EE Outage Report in Sutton at Hone, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent EE outage reports came from the following cities: London, Newham, Orpington, Romford, Ilford, Dagenham, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Bromley and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Newham |
Phone | |
| London |
Total Blackout | |
| Orpington |
Internet | |
| Romford |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LJ🥶🤟
(@lukeallen_92) reported
@EE are you able to help me with an EE recycle order query?
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lincsbirder2019
(@lincsbirder2019) reported
Don’t beleive anything @EE advisors tell you. BT Openreach left me without internet.@EE told me Openreach don’t work weekends so it’ll be Monday before problem fixed.Guess who turned up this morning (Saturday) ? Yes Openreach.
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Kevin Harmer
(@kevharmer) reported
@EE Officially the worst business I have ever dealt with. A ‘customer’ of yours foe 7 days after being recommended to move to you, but 4 customer service agents have failed to complete a simple PAC code mobile number move from #vodafone #customerservice #customerexperience
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Lewis BS
(@Itfcfan01) reported
@EE need help. Upgraded today with the BT sport large screen as add on but not allowing me to cast or work on large screen. Need some support please! #needhelp
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#QueenOfMessingUp #YearOfTheMisanthrope
(@Sasha_saffron) reported
My @EE landline is down again. I’m sick to death of having no signal, then I go to use my landline there’s no dialling tone. This isn’t the first time either. Yes, I know the property is owned by BT but it’s becoming too frequent now.
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Kirk Wade
(@kirkpwade) reported
@EE been in que for customer services and it kept saying use WiFi calling, text 150 with message WiFi calling and it would let you about it, I did that ages ago and still waiting for answers
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John Henderson
(@westrowhendo) reported
@EE If only rural users with crap cable broadband could get 5G, but no, providers are rolling it out in cities that are already well served. First mobile provider to do 5G here gets our contract.
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sean dougie
(@seanyboy1225) reported
@ee I was on hold going through an upgrade and the call ended can u please help me
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Neil Edwards
(@SteelerGoalie94) reported
Not going to wait much longer to get help for services I’m paying for and haven’t been able to use for months @EE Can’t reach you on here. Can’t get you online. Can’t get you on the phone. #TimeToLeave
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Agent Fernsby
(@DrFernsby) reported
@EE Not to say HIGH PING. Gaming on any 4G or 5G connection is not good due to latency issues.