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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 01/27/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Newham, Dagenham, Ilford, Waltham Forest, Beckenham, Sevenoaks, Romford, Bexleyheath, Basildon, Dartford, Rochester, Bromley, Gravesend and Poplar.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomNewham Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • naazalii itsmenaaz (@naazalii) reported from Poplar, England

    @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

  • naazalii itsmenaaz (@naazalii) reported from Poplar, England

    @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • Ross7Perry Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • DSingleton_ Daniel Singleton (@DSingleton_) reported from Ilford, England

    Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

  • Lochlanndg Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

  • simonfromharlow SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • TalieDelemere Talie (@TalieDelemere) reported from Stratford, England

    @HeyCathy_ @EE Omg that is awful!!!!

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • drogbaregenn 🇸🇴 (@drogbaregenn) reported

    @EE I’ve been with EE 10+ years and I have never seen anything like this evening, Went from Hornsey to Enfield looking for a signal and its still stuck on “E”. I just need to know if it’s going to be fixed today please

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • camf18_ Cam (@camf18_) reported

    @EE @Abigailcb97 Your mobile data network isn’t working!!

  • Ratenga Jackson Lamb (@Ratenga) reported

    @EE fix your **** network man

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • Jamie388646002 Jamie (@Jamie388646002) reported

    @EE my data is not working , coverage says excellent , done all the trouble shooting to try & resolve with no joy, I am PAYG , what to do ?

  • pints1_ pints (@pints1_) reported

    @EE Why’s is my data not working it keeps saying E EDGE

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry