EE

EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 03/13/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Dartford, Grays, Newham, Greenhithe, Waltham Forest, Poplar, Romford, Stratford, Beckenham, Barking, Ilford, Sevenoaks, Bromley and Stanford-le-Hope.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomDartford Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • acjr24 Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • Jon_Robertson Jonathan R (@Jon_Robertson) reported from Romford, England

    @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • Ross7Perry Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • marcflores Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • flyerinhiding Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • marcflores Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @mdw080664 @EE I placed order with them for Internet (I am mobile customer have been 7/8 years) told 7th Jan installation, explained my son has medical equipment that needs wifi. They have not only pushed it back2end of March they are refusing help2obtain the mini hub DPD refusing deliver

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @bt_uk @EE i think you need change your slogan "best network for 12 years" your refusing to answer questions, your refusing a manager, your refusing a wifi hub for a disabled child who needs wifi for equipment after lying about installation by 3+ months. Nothing best about that!

  • mdw080664 Maria Williams (@mdw080664) reported

    Disgusted still no refund on an order @EE cancelled a week ago. Terrible customer service. I would never bother with them again. My advice to anyone looking to buy a mobile phone, go to a different company

  • FredHunt Fred Hunt (@FredHunt) reported

    @EE I experienced the worst customer service in your Bluewater shop today, including 3 staff members taking turns to have a pop at me, after they wiped my phone without permission while visually checking if my screen protector could be replaced. Is "I don't care" a company line?

  • chrismaddison74 ChrisM (@chrismaddison74) reported

    @EE had the misfortune to go into your Sunderland shop to look for a new phone for my mum. You can't lift any of the handsets up to look at them, none of them had prices on and the majority weren't in the right place to what the sign said. Very poor indeed and won't be going back

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @EE Oh please I will be with virgin media by then and ill be telling them exactly where to go for devices I have linked to my EE and also @BT account. It is disgusting! Over a week for a hub delivery for my sons medical equipment to be connected and none of both companies staff help!

  • GenomicSamurai SamuraiSam (@GenomicSamurai) reported

    @LiamBateman1 @EE Having the same issue! Phoned them today and they said they're working on it and it's an issue on their side

  • sweetypiecheeks sarah scaife (@sweetypiecheeks) reported

    @EE Sorted. Cancelled order. Cancelled contract. Staying on sim only. I'm a very angry customer

  • connor200024 Connor200024 (@connor200024) reported

    For anyone who uses Virgin Media... Don't move to @EE these guys have a better support and get stuff done! Been with them for 2 months now network wise and had zero issues. 😎

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported

    @EE It was on last night for 3 hours, then off, now on again. For how long? Can you be trusted to provide consistent service? Questionable. If you couldn't handle the full fibre switch, you shouldn't be playing with it.