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EE Outage Report in Sutton at Hone, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton at Hone, Kent, England 03/01/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent EE outage reports came from the following cities: London, Romford, Stratford, Poplar, Beckenham, Waltham Forest, Barking, Ilford, Sevenoaks, Bromley, Stanford-le-Hope, Coldblow, West Wickham, Erith and Rochester.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStratford Internet
United KingdomLondon TV

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • mindsgonewild James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • HarunTulunay aaron. (@HarunTulunay) reported from Poplar, England

    @EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • JoshuaGarfield Joshua Garfield (@JoshuaGarfield) reported from Stratford, England

    @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • Richperks R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BiteYourBrum Bite Your Brum (@BiteYourBrum) reported

    @JayneHowarth @EE Dog ****

  • MooreEbony16 Ebony Moore (@MooreEbony16) reported

    @ChrissyChrissy @EE Even though the contract finished In December so it would have been all paid up. Never missed a payment either, please warn anyone against going with them!

  • ItsSeanMc4 Sean ∞/21m (@ItsSeanMc4) reported

    @EE I got your letter claiming to be increasing prices in line with inflation. I think you got me confused with BoE - it's their fault inflation is as high as it is. Not mine. Once I see the increase, I'll be cancelling. Your internet is **** too - I've got proof. #CallMe

  • TheRahman The Rahman (@TheRahman) reported

    @EE I wish to make a complaint about EE stealing from me.

  • ChrissyChrissy Chrissy Chrissy (@ChrissyChrissy) reported

    @MooreEbony16 @EE Wish I'd read this before I bought a phone last week (which I still haven't received) & customer services & tracking is just directed to monthly contracts. Trying to cancel but being ingnored!! 😡

  • Morgan_JoviJess Mr.Eth (@Morgan_JoviJess) reported

    @EE zero service in Loughton area. Sort it out ee it’s never ending , the price you charge a month and you can’t even make a poxy call

  • ItsSeanMc4 Sean ∞/21m (@ItsSeanMc4) reported

    @EE I spoke with a customer service agent recently about the issues I was having compared to the price I am paying. They said my contract would be reduced on the phone and I'd get a new router. Instead, I got an increase in price letter with the new router. Laughable.

  • Morgan_JoviJess Mr.Eth (@Morgan_JoviJess) reported

    @EE gotta be the worst network in the UK absolutely useless been with them for over 20 years and never had one easy day with signal.

  • AlexMachin97 Alex Machin (@AlexMachin97) reported

    Has anyone got an @EE Mini WiFi router working with @Xbox Series S/X ? My friends NAT type is stuck at strict so no Xbox party chat which is ****.

  • SomeAreDead Somerled Mackay - #actor #comic #EquityUK (@SomeAreDead) reported

    Wife on phone complaining to @EE about the treaties he got in one of their shops. Went in for some help, as recommended by support, and had to spend half an hour saying she wasn’t interested in upgrades or offers. Ended up having to just leave with nothing sorted