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EE outages and service status in Sutton at Hone, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Sutton at Hone, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 14, 9:41 PM GMT+1.
  • 47% Internet (47%)
  • 33% Phone (33%)
  • 13% Wi-fi (13%)
  • 7% Total Blackout (7%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at EE

EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Romford, Ilford, Poplar, Sevenoaks, Southfleet, Welling, Aylesford, Newham, Waltham Forest, Orpington, Erith, Rochester, Dagenham, and Beckenham.

CityProblem TypeReport Time
Romford Phone 14 hours ago
Ilford Wi-fi 10 days ago
Poplar Internet 11 days ago
Sevenoaks Phone 12 days ago
Southfleet Phone 14 days ago
Poplar Internet 16 days ago

Nearby cities with recent reports

Romford

1 recent signals

14 hours ago

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • PaulGrayburn
    PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • HarryHardy91
    petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • laura_day6
    Laura 💙 (@laura_day6) reported from Ilford, England

    @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • dpmunn19
    daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • THEMIND1972
    Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • marein_marein
    Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • ZedroyR
    Zedroy Rodrigues (@ZedroyR) reported from Erith, England

    @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from Poplar, England

    @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartyFullardUAE
    (P)a(R?)ty Fullard (@MartyFullardUAE) reported

    @EE - I’ve just updated your app to pay my bill but it isn’t working. I won’t login, it just refreshing on a constant loop. When will it be fixed please?

  • BuzzardCapital
    Buzzard Capital (@BuzzardCapital) reported

    @TomTugendhat @O2 @EE 2010-2024. More things your government did **** all about. Sit down and shut up. Catch you tomorrow with your next hypocritical whinge.

  • TonyByr33080250
    Tony 🎗️ 🇺🇦 🇮🇱#StandWithJews (@TonyByr33080250) reported

    @EE @TomTugendhat @EE I’m with you - signal is often non-existent when you are out of a town in the North East and Noth Yorkshire - extremely poor service.

  • corn1882
    Cornholio (@corn1882) reported

    @TomTugendhat @O2 @EE My mate can face time me.from a mountain in Albania.... I can't take the call in my house I'm a residential estate without WiFi. Your coverage in Suffolk is awful too

  • bethtaitt
    Beth Tait (@bethtaitt) reported

    @EE absolutely joke of a broadband provider… wifi upgraded to fibre and doesn’t work at all, can’t even watch YouTube. Trying to get through to speak to a human and keep getting to a bot who says my service is working fine.. contact me asap please as I’m paying for a service

  • adamtranter
    Adam Tranter (@adamtranter) reported

    @TomTugendhat @O2 @EE They have bike lanes and crossings in France too. It’s a bit weird blaming them for the lack of signal in a privatised and for-profit mobile phone network.

  • bendougcraig
    Ben Craig (@bendougcraig) reported

    @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

  • TonyCrystals
    Tony Crystal (@TonyCrystals) reported

    @EE @ach59 Why is it only EE that ia so ****? I swapped to three. Cheaper and have honestly never had any issues. EE is a mafia company.

  • Wigapedia
    Colm Nugent (@Wigapedia) reported

    @TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.