EE Outage Report in Sutton at Hone, Kent, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Ilford, Dagenham, Romford, West Malling, Waltham Forest, Leyton, Poplar, Orpington, Rochester, Greenhithe, Swanley, Newham, Gravesend, Dartford, and Grays.

City	Problem Type	Report Time
Ilford	Internet	20 hours ago
Dagenham	Phone	2 days ago
Ilford	Internet	3 days ago
Romford	Internet	5 days ago
West Malling	Phone	6 days ago
Waltham Forest	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  Anthony Mayatt PT (@BreatheFitness) reported 4 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Dave Cunningham (@flyerinhiding) reported 5 minutes ago from East Ham, England

  C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

• 
  Katie Jones (@katiejayjones_) reported 7 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Phil Hutchins (@PhilHutchins91) reported 8 minutes ago from Bromley, England

  Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

• 
  Joe (@chubbyjoeforza) reported 12 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 13 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  Marc Flores (@marcflores) reported 17 minutes ago from Stratford, England

  @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

• 
  James M (@mindsgonewild) reported 17 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  tim parsons (@timpar2109) reported 18 minutes ago from Poplar, England

  @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

• 
  Jonathan R (@Jon_Robertson) reported 21 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

• 
  Benjamin Hopkinson (@BenHop) reported 31 minutes ago from Bromley, England

  @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

• 
  Jamie Lindley (@JamieWillshaw) reported 36 minutes ago from Bromley, England

  @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

• 
  Suresh halai (@sureshhalai) reported 36 minutes ago from Ilford, England

  @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

• 
  Aminul Hoque (@Am1nul_Hoque) reported 38 minutes ago from Poplar, England

  @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

• 
  Vikki Lisa xo (@VikkiLisa) reported 41 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Charlie :) (@Purplecharlie32) reported 41 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Marc Flores (@marcflores) reported 51 minutes ago from East Ham, England

  @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

• 
  R I C H P E R K S (@Richperks) reported 51 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  Aminul Hoque (@Am1nul_Hoque) reported 55 minutes ago from Poplar, England

  @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

• 
  Joshua Garfield (@JoshuaGarfield) reported 58 minutes ago from Stratford, England

  @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yaya Hussain (@yaya_hussain) reported 29 seconds ago

  @EE disgusted at the poor service that I had. Been made to feel that people of colour are not worthy of your help !

• 
  Fiona Adams (@Fifi_adams) reported 4 minutes ago

  @EE after 20 years of being customers, we have spent 8 hrs on the phone to you this week trying to sort our contracts & change 3 numbers. Bounced from‘advisor’ to ‘advisor’ (and I use that term loosely) and not one of them has sorted the mess. Btw Christmas music does NOT help.

• 
  luke barnett (@barneyswfc) reported 4 minutes ago

  EE really needs a rewards app like every other network! @EE

• 
  Send parent (@zeedee118) reported 8 minutes ago

  @karenfiliz @EE What do parents and children get for months of upset caused by school leaders who think they can treat people how they like?

• 
  Mrs B 🌱 (@rbax73) reported 8 minutes ago

  Called to advise @EE - told to present ID in store before they could speak to me. Started getting debt collection letters. Presented ID, called back and was told that yes, EE would enforce a contract against a bereaved daughter who has never had access to the handset/SIM. 3/

• 
  Anna Morris (@Earthdecay) reported 13 minutes ago

  @EE wtf with the advert where Kevin Bacon is buried alive!

• 
  Dr Jacqui Taylor | Empathy Economy Founder (@jacquitaylorfb) reported 16 minutes ago

  @EE had a frustrating afternoon trying to resolve the £900 bill I got on my trip to Japan More accessible communication would have resulted in a £77 bill not the £700 I now have to pay. I've been a customer for 11 years. Disgusted #accessible #inclusion #userneeds

• 
  Lily (@lilsmwhite) reported 16 minutes ago

  @EE no signal at all whilst abroad just says SOS in corner instead of signal

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 19 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  James 🇬🇧 (@ItsJamesPowers) reported 20 minutes ago

  So @SamsungUK replied they can't see anything wrong in the logs, I explained the issue was being able to make them before needing to reboot. @EE since you ain't doing anything to help I would like a deadlock letter as I can't continue like this my anxiety is in overdrive.