1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Sutton at Hone, England
EE

EE Outage Report in Sutton at Hone, Kent, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Leyton, Dagenham, Ilford, Poplar, Orpington, Romford, Rochester, Greenhithe, West Malling, Swanley, Waltham Forest, Newham, Gravesend, Dartford, and Grays.

CityProblem TypeReport Time
Leyton E-mail 2 days ago
Dagenham Internet 4 days ago
Ilford Internet 4 days ago
Poplar Internet 4 days ago
Orpington Phone 5 days ago
Romford Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • gittysootie
    Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • jmcomms
    Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • ImRichTea
    RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • 2020blahblah
    Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • msphenomenal_xo
    PETITE (@msphenomenal_xo) reported

    @EE in this economy, you guys think it is okay to be stealing from your customers and have rude employees on top of that?

  • SB_CEV
    SB🛡 (@SB_CEV) reported

    Having to tether pc to iPhone @EE data as @SkyHelpTeam broadband keeps dropping, great stability when working from home! Guaranteed speed 40mb but its only been 25mb for over 2mths now dropped to 23mb when it works! #SoHackedOff

  • Oziah
    Oz’iah (@Oziah) reported

    @EE for the past 3hrs I haven’t been able to make calls or recieve emails. Can you fix this problem as I use my phone for my business 🙄

  • themrkjns
    mrkjns (@themrkjns) reported

    @EE, folks, have been stuck for nearly 4 hours with no reply from the help messaging to try to get my roaming working, despite my account having it active, having to move from wifi network to wifi network, any help appreciated…

  • EljonEljon
    Thomas Eljon 🤘🏳️‍🌈 #SurfaceDuo2 (@EljonEljon) reported

    @EE Tnx. It's working now. I think severs where down

  • skyMarina2
    sky Marina (@skyMarina2) reported

    @EE I haven’t chatted with the upgrade team, I don’t want to. I’m not having issues with the app, it just doesn’t work and hasn’t worked in 15 months

  • andysharpe123
    Andy Sharpe (@andysharpe123) reported

    @EE I’m currently abroad waiting for a text regarding my transfer that won’t come as my phones been disconnected. Impossible to get hold of someone on you messaging service and no number to call locally. #shambles

  • deevee18
    doodle dee (@deevee18) reported

    @EE A 45 min wait to ask someone how to cancel a contract Really EE. I can’t phone 45 days ahead because I will be abroad/same as 30 (minimum). People do have jobs, that doesn’t allow that amount of time, even the chat line

  • MegzyG1999
    Megan George (@MegzyG1999) reported

    @EE just spoke to Frazer from the broadband side of EE and he was absolutely amazing helped with my issue and was so lovely and polite on the phone what a guy he was 👏🏻✨

  • lucasgil
    Lucas Gil (@lucasgil) reported

    Boom, and just like that after being with @EE for over 17 years (including T-Mobile before merge) I had to leave. I couldn't find a resolution, but nevertheless, it took a minute to get the PAC code, the times of perks for being a loyal customers are long gone, no one cares 😞