EE outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Waltham Forest, West Malling, Dagenham, Newham, Bexleyheath, Poplar, Romford, Stanford-le-Hope, Rochester, Barking, Gravesend, Ilford, Westerham, Shoreham, and Grays.

City	Problem Type	Report Time
Waltham Forest	Internet	3 days ago
West Malling	Internet	4 days ago
Dagenham	Wi-fi	4 days ago
Newham	Total Blackout	4 days ago
Bexleyheath	Internet	4 days ago
Poplar	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  Mike (@r1b1ker) reported 44 seconds ago from Poplar, England

  @EE Hi. No, I was just pointing out some errors on your web page.

• 
  ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported 1 minute ago from Poplar, England

  @EE What stress is listing with EE customers service

• 
  G R A Y B U R N (@PaulGrayburn) reported 9 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  radz (@rtkosha) reported 10 minutes ago from Stratford, England

  @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

• 
  PG tweets (@PaulGrayburn) reported 10 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 15 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 25 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported 26 minutes ago from Ilford, England

  @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

• 
  PapaQ69 (@AddicksGlenn69) reported 31 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 31 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  The Lefthand Low Golfer (@Grum90379158) reported 31 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Doyle (@droopdoggbaby) reported 33 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 35 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  stephen beattie (@sbeattie87) reported 36 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Rizwan Ahmed (@RizKundi) reported 36 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Sandra Ryan *** (@soryan25) reported 36 minutes ago from East Ham, England

  @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

• 
  Andy Betts (@abetts2022) reported 45 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  Sue Adams (@sue_adams_) reported 49 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Tony L (@TBone1170) reported 59 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Taylor (@Jimtails83) reported 2 minutes ago

  @StaffsComms @EE @TradeStandards business internet through EE. Hasn’t worked for over 3 weeks. No communication and no help to fix and I’m breaching contact if I want to leave. The irony!!!

• 
  Tom (@itstomwoo) reported 3 minutes ago

  @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*

• 
  Stephen (@Stephen090704) reported 5 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

• 
  Col Price (@coldesign_ltd) reported 8 minutes ago

  @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too

• 
  Martin Elliker (@MartinElliker) reported 9 minutes ago

  @EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!

• 
  Michael Williamson (@michaeljw_97) reported 11 minutes ago

  @EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.

• 
  Mr Gray (@Monetization26) reported 12 minutes ago

  @EE There is loads of issues UK wide from 10:30am, I’ve been on to EE since 10:30 this morning and they will arrange for an engineer to come out. At first it was brushed off that there’s an issue but after being on hold for nearly an hour they then seemed to recall there’s an issue.

• 
  Gareth Owen (@gjo2405) reported 13 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  Jean Morris (@jeannibea) reported 17 minutes ago

  @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!

• 
  NeilM (@NM_Rdg) reported 19 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.