EE Outage Report in Sutton at Hone, Kent, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Sutton at Hone, England

The most recent EE outage reports came from the following cities: Ilford, Dagenham, Romford, West Malling, Waltham Forest, Leyton, Poplar, Orpington, Rochester, Greenhithe, Swanley, Newham, Gravesend, Dartford, and Grays.

City	Problem Type	Report Time
Ilford	Internet	14 hours ago
Dagenham	Phone	2 days ago
Ilford	Internet	3 days ago
Romford	Internet	5 days ago
West Malling	Phone	6 days ago
Waltham Forest	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  G R A Y B U R N (@PaulGrayburn) reported 8 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  Mike (@r1b1ker) reported 10 minutes ago from Poplar, England

  @EE Hi. No, I was just pointing out some errors on your web page.

• 
  Sue Adams (@sue_adams_) reported 12 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Marein Overbeeke (@marein_marein) reported 12 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 15 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  chè (@chereeesh_) reported 19 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  daniel munn (@dpmunn19) reported 19 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Sally-anne Cole (@mrsscole) reported 24 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 24 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Doyle (@droopdoggbaby) reported 28 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported 29 minutes ago from Ilford, England

  @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

• 
  Kate England 💙 (@kate_england) reported 35 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Vicky Lee (@luckylinkage) reported 36 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  G R A Y B U R N (@PaulGrayburn) reported 38 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  stephen beattie (@sbeattie87) reported 38 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Ky le (@KyzaMT) reported 46 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  Dave DM Martin💥 (@davemartind) reported 49 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Mark Gould (@yiddo71) reported 51 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Phil (@feyipuk) reported 53 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported 56 minutes ago from Poplar, England

  Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah-Kimberley (@PlayforthSarah) reported 7 minutes ago

  @EE is it true I get discount for being a @bt_uk customer?

• 
  Cherry Morrello (@CherryMorrello) reported 8 minutes ago

  @ee is there an issue sending text messages. I keep getting "message failed to send". I can send imessages without a problem though.

• 
  Adam (@aphillips_uk) reported 8 minutes ago

  @EE Why is the signal so intermittent and connection on your network (when connected) so bad in the NP11 region? 4g/4g+ area, touching on 5g.

• 
  Joseph John Knight (@joejohnknight88) reported 9 minutes ago

  @EE what a absolute joke been trying for a few days to get through to customer service to register a new card to pay my bill and they keep cutting me off and the wait time to get through to customer service is a joke!!

• 
  Fiona billing (@fiona_fifibi) reported 9 minutes ago

  @EE at the end of my tether with your company. I wanted to leave in March but persuaded to stay with free roaming. Just come back from Spain and been charged roaming. Spent 40 mins on phone and I thought all sorted and now my contract £2 more a month which was never mentioned

• 
  Mourning Glory (@JackSarge) reported 18 minutes ago

  while I'm here there's no way I'm landing a plane on that @EE connection, best uk network is totally believable when our country is so unbelievably mid

• 
  Scott Hansekowitsch (@Scotthansekow) reported 18 minutes ago

  @EE What’s worse nobody who I have spoken to at customer services has even offered an apology

• 
  byron (@ByronAdlam) reported 18 minutes ago

  @EE we have an outage in Port Talbot. How long until its fixed?

• 
  Mrs Surridge (@lspratt_x) reported 19 minutes ago

  @EE Why is you’re online shop not working?

• 
  Laura Kitty Redburn (@cardboardcities) reported 19 minutes ago

  @EE Hello! My phone keeps constantly disconnecting from EE service. Pixel 6 on latest updates. Tried a restart, a network reset and removing/reinserting SIM to no avail. Please help!