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EE Outage Report in Newham, Greater London, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Newham come from postal codes E12 and E13 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newham, England

The most recent EE outage reports came from the following cities: City of Westminster, London, Southwark, Poplar, Croydon, Ilford, Hammersmith, Dagenham, Tower Hamlets, Romford, Wandsworth, Barnet, Enfield Town, City of London, and Thornton Heath.

CityProblem TypeReport Time
City of Westminster Internet 3 hours ago
London Phone 4 hours ago
London Wi-fi 5 hours ago
London Internet 7 hours ago
London Phone 7 hours ago
London Wi-fi 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • jason_coppin
    Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported from Tottenham, England

    @MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with My Account? It says I have no devices and I need to add a number?

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

  • EwanJStevenson
    Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • ImRichTea
    RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • louioo
    Louis Esner (@louioo) reported from Enfield Lock, England

    @EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail

  • TschesyaT
    Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • Dent29Dent
    Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

  • gittysootie
    Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • 2020blahblah
    Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • TheoEshun
    saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • boughtersdx
    Neil Boughton (@boughtersdx) reported

    How come. My @EE account isn't able to log into the @btsport app although I was able to log in last week? Is there an ongoing issue I'm not aware of? Any help would be appreciated thanks!

  • Dave80D
    david dunn (@Dave80D) reported

    @EE I tried to cancel two contracts before the 30 days I was told it's not possible without paying a fee. Yet your own website as per above clearly states "you can request the cancellation of your contract with us a maximum of 45 days before the end of your contract".

  • tommo_bfc
    Tom (@tommo_bfc) reported

    @woodylad83 @EE Yeah PS+ bundle, been waiting patiently up until now even though it's been handled very badly by EE, just hope they pull their finger out this week and then will never order from them again. Be better off waiting for stock elsewhere.

  • stufurn
    Stu Furnival (@stufurn) reported

    @EE why does your web & app 90% of the time say you have a problem, try later. I can never get in.

  • DeanEggitt
    Dr ---socially distanced--- Dean (@DeanEggitt) reported

    It's almost time to change my mobile. I'm currently with @EE who I dearly love, but their upgrade deals are terrible! Any recommendations?

  • Matieoo
    matt (@Matieoo) reported from Oxfordshire, England

    @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

  • RyanDrinkwater2
    RyanDrinkwater (@RyanDrinkwater2) reported

    @EE I got a phone call today to discuss my BT Sport from your level 2 technical support but I told them I was busy at work and phone after 4 which was agreed but still no call back?!

  • Ceire91
    Ceire Bennett (@Ceire91) reported

    @EE I’ve reported the lack of service twice within the last two days. Any update when it will be sorted?? Making my job very difficult without a phone and signal.

  • samnelsongill
    Sam Nelson Gill (@samnelsongill) reported

    @EE our WiFi is really slow, it’s not even near 1 mps when we were promised at least 20. Could you please help. Sam!

  • foolthefox
    FoolTheFox (@foolthefox) reported

    @EE hi can you do two things for me please as I can’t ring or do it via the app as I’ve changed my number to a different service via the app? Can you DM me about the details please?