EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, London, Hounslow, Islington, Hackney, Banstead, Sutton, Wembley, Streatham, City of London, Sevenoaks, Twickenham, Beckenham, Wandsworth and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Croydon |
Phone | |
| London |
||
| London |
Total Blackout | |
| Hounslow |
Phone | |
| Islington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
-
Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
-
Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
-
David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
-
Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
-
dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
-
KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
-
itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
-
David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
-
Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
-
John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
-
Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
-
Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
-
itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
-
SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Linzi Barrow
(@LancashireFood) reported
@EE I think you have problem on your billing system automatic top up. Saying my cc expired when it's not ?! Worked fine previously
-
David Carr
(@spudberryjam) reported
@EE Any issues with logging into accounts this morning? App not logging me in and saying account not recognised!
-
Andy Robey
(@AndyRobey420) reported
@EE guys need your help
-
Daniel Smith
(@danielsmith2112) reported
@EE Is there an issue with the network?
-
me
(@welsh_girlie) reported
@EE I have recently swapped to your network and the coverage within my house is terrible. I have turned on Wi-fi calling but this drops too. Can you help to boost the signal in any way?
-
matthew
(@matthewmorek) reported
All signs seem to be saying that @EE has had some sort of system failure in the last few hours. Their mobile internet is down, can’t log in to my account, can’t reset my password, their helpline is down as well, and their social media is silent. What is happening?
-
Mark Jennings
(@MarkJennings77) reported
@EE You have cut off a sim card with my phone number for my company, and we are being treated extremely badly in trying to retrieve a pac code to get our number ported !!! How can you help now ???
-
Brad Mace ™
(@braddels) reported
@EE since upgrading my Apple Watch plan I can’t use the data. Re-added the data plan on the app but it created a new number which I’ve now had to cancel and you still want to charge me for. How do I add the data plan for the number I’m paying for and not add a totally new line?
-
C Charlie Tingle 😸☕️❤️
(@cctingle) reported
If I moan about the @ee signal not being great next year and witter on about moving to o2 or something, someone slap me and remind me what a disaster that was. New iP13 Pro ordered and coming tomorrow from EE! 1 bar EE 4G = 5 bar of o2 4G!
-
Gwen Couch
(@gwen_couch) reported
…and in the hours spent on hold I’ve repeatedly been told that you are “the UK’s best network for 7 years running” 🙄🙄 @EE