EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Wandsworth, Croydon, Beckenham, City of Westminster, Southwark, Lambeth, Thornton Heath, Fulham, Epsom, Purley, Caterham, Worcester Park, and Carshalton.

City	Problem Type	Report Time
Wandsworth	Phone	3 hours ago
Croydon	Internet	1 day ago
Beckenham	Internet	3 days ago
Croydon	Wi-fi	5 days ago
Croydon	Phone	7 days ago
Croydon	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  T y k e (@tykeharvey) reported 6 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Craig McRae (@craig_mcrae) reported 6 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Steve N (@stevejax2003) reported 8 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Craig Williams DJ (@craigwilliamsdj) reported 13 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 14 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Shannon/Sharon (@duffshan) reported 19 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 22 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 23 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Rizwan Ahmed (@RizKundi) reported 27 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Mandyphin28 (@mandyphin28) reported 43 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  PapaQ69 (@AddicksGlenn69) reported 44 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 45 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Dave Ahern (@CorkGourmetGuy) reported 46 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Ravi Dheer (@RaviDheer) reported 48 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 50 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Lucy Callis (@lcallis) reported 55 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Matthew Barber (@Matt_Barber4500) reported 56 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  PapaQ69 (@AddicksGlenn69) reported 57 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Jenny Sanders (@gothtink696) reported 59 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  shams (@SaaShamsu) reported 59 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 2 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported 3 minutes ago

  Please nobody else make the mistake of switching from all sky to @EE @NOW ! It’s really the worst tv package I’ve had. No UHD channels on any good channels - which I had with sky. Was told I would by sales but I don’t. You can’t record it just shortcuts the program to a catchup

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 3 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  Mark Bleach (@BlastItBle8chy) reported 4 minutes ago

  If you come to the swindon designer outlet don’t expect @EE to work. It never has, suffers the same issue as SN1 Old Town. Dire and EE can’t be bothered to improve it.

• 
  Pop'i' (@CruiseFelix) reported 6 minutes ago

  @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 6 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Dani (@Danixkshb) reported 8 minutes ago

  @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

• 
  Dave (@David_B235) reported 9 minutes ago

  anyone else having issues with @EE broadband and wi-fi, my wi-fi has been off since 8.30am yesterday and still off now

• 
  Kerry8879 (@salwaykerry) reported 10 minutes ago

  @GBNEWS I've been with @EE for years, if they ration or bump up prices, kiss goodbye to alot of customers who will go elsewhere, I already know deals are available for same package at near half the cost, these companies are also not threatening to ration our signal, wtf EE?

• 
  Karen Loughridge (@KLearn) reported 13 minutes ago

  Don’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone