EE Outage Report in Croydon, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Purley, City of London, Wembley, London, Barking, Hackney, Croydon, Southwark, Paddington, Islington, Coldblow, Poplar, Dorking and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Purley |
Internet | |
| City of London |
Total Blackout | |
| Wembley |
Phone | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
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Si Kirk AFC
(@sikirk) reported
from
Islington, England
Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Slickster
(@slickster65) reported
from
City of London, England
@EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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𝕆𝕞𝕒𝕣
(@being_h_u_m_a_n) reported
from
Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
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Barry mcardle
(@Bjmcardle) reported
from
Wandsworth, England
@EE Great Customer service from these guys. Very prompt response
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Georgie
(@georgiedonn) reported
from
Islington, England
@vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Marta Iglesias
(@MartaIg88800241) reported
from
City of London, England
@EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Taystee Girl🇩🇲🇬🇩
(@Kris_Tna) reported
I think I need to leave @EE ……my credit score says I’ve been with them 80 months but they don’t give customer loyalty benefits
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Theldron
(@SeanAda31485080) reported
@EE Hello, seem to be having issues at GL15 Lydney. I wondered if this is an area issue or my home? Have been fine for ages, just seems to be the last couple of days.
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Daniel Willett
(@DanielWillett24) reported
@EE Yes, it was. The broadband team was quite rude when running through the figures and my phone wasn't matched to the pricing shown. I am currently going through the new customer with sky at the £26 a month costs and am looking to cancel my phone contract in the next couple of days.
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Michael Jukes
(@MichaelJukes16) reported
@EE why has my signal recently gotten worse when I am in a prime location, 1 bar is shocking 🤔
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Karen 🏴
(@kazzaraki) reported
@EE P.S. it looks terrible too. Truely basic and boring.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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robert cahill
(@makaveli28) reported
@EE absolutely disgusting service 15 years with them and this is their loyalty!
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ninad
(@ninzyheartvika) reported
@ElizabethHaggis @EE Because women can’t possibly have bad ideas or femininity can’t possibly be toxic!
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Madeleine Rowland ☀️
(@MaddieRowland) reported
Hi @EE is the app down? Can't log in at all and it's saying it doesn't recognise my email and password which haven't changed. Then said I had to re-register to the app so attempted that and that gave an error message too. Also tried on the website instead of app and still no joy!
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robert cahill
(@makaveli28) reported
So @EE have now taken to being criminals they have stolen my Galaxy watch 4 after advising they will cancel the contract after returning the device Antony in the billing team advised they know it had been sent and still refused to cancel the pending payments after me sending the