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EE outages and service status in Croydon, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 8, 6:20 PM GMT+1.
  • 46% Internet (46%)
  • 17% Phone (17%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR0 and CR7 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: City of Westminster, Caterham, Southwark, Croydon, Mitcham, Wandsworth, Epsom, Warlingham, Bromley, and Purley.

CityProblem TypeReport Time
City of Westminster Phone 10 hours ago
Caterham Internet 1 day ago
Southwark Internet 3 days ago
Croydon E-mail 3 days ago
Croydon Internet 4 days ago
Croydon Phone 7 days ago

Nearby cities with recent reports

City of Westminster

1 recent signals

10 hours ago
Caterham

1 recent signals

1 day ago
Southwark

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • michaelbeverla1
    michael beverland ๐ŸฆŽ๐Ÿฅ๐ŸŽน๐Ÿ–ค๐Ÿฆ‘๐Ÿ™ (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching Iโ€™ve never heard of the idea of punishing loyalists

  • xchezzacx
    Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • ThatMichaelW
    Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • duffshan
    Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE Iโ€™m having the same issue can someone please contact me?

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months Iโ€™m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • Matt_Barber4500
    Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that Iโ€™ve got full signal, & 4G, but internet isnโ€™t working at all.

  • whiskey_soaked_
    Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • mandyphin28
    Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye ๐Ÿ‘‹

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an โ€˜expertโ€™ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! ๐Ÿ˜Ž

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phoneโ€™s not working. Well, your part that is. And I can call anyone. Even you.

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero ๐Ÿ˜ Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. Itโ€™s done & dusted. Adios, EE BB. WC, @BT Broadband

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • okumephuna
    Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agentโ€™s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • nikihutchinson
    Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • tommygilchrist
    ๐Ÿ‡บ๐Ÿ‡ฆ Tommy Gilchrist ๐Ÿณ๏ธโ€๐ŸŒˆ (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; Iโ€™ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • Tute
    Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • myler717
    A.M (@myler717) reported

    @EE my WiFi has went to the dogs. Help me out brother

  • chrisdee2016
    Chris Dee (@chrisdee2016) reported

    @EE @WeAreOpenreach Neighbour was connected via the post today we have now been told to cancel and re submit the order and have to wait yet again till it can be sorted after waiting two years the whole street has it apart from our property after being on the list two years !

  • ShawShot
    ShawShot (@ShawShot) reported

    Hey @EE. Can you let me know when a tech order will be dispatched. Itโ€™s currently showing as delayed on my order status. Iโ€™ve been toldโ€™ maybe something will happen in the next few daysโ€™. Item is showing as โ€˜in stockโ€™, could you direct me to the team who could accurately help.

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @JohnStokes0uk @EE A speed test doesn't show coverage quality. You can get good speeds in poor coverage just as easily as bad speeds in a good coverage (but congested) area

  • AustenMathieson
    ๐™ฐ๐šž๐šœ๐š๐šŽ๐š— ๐™ผ๐šŠ๐š๐š‘๐š’๐šŽ๐šœ๐š˜๐š— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weโ€™ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyโ€™ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • smacktoid
    Scott Mackie (@smacktoid) reported

    Iโ€™m never buying anything from @EE again. Shambles of a company.

  • oldknitwit
    oldknitwit (@oldknitwit) reported

    @Hepworthclare @EE Is ringing customer services any use? 07953966350 is a number I have.

  • CrazyRatLady80
    Kati Thompson (@CrazyRatLady80) reported

    @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

  • itsleahgalaxy
    LeahGalaxy (@itsleahgalaxy) reported

    @EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? Weโ€™ve been with you for 20 years!

  • asandysmith
    Andy Smith (@asandysmith) reported

    @EE tried it same problem need to log in need a mobile