Is EE having an outage in Croydon, Greater London, England?

@EE I really would like someone to contact me tomorrow if possible - been trying to get help for days on the website, the messenger service is not good! Can someone help pls

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@EE I have just tried to cancel an EE contract at EE Victoria Station. It seems impossible to do this online or by phone. The lady in the store was rude and obnoxious when I explained this. How do I cancel a contract! @EE So frustrating!!!

So after perservering with @ee and the useless website, now get an email saying the phone they said was in stock when I ordered is now out of stock and to phone to arrange an alternative. No. Cancel order methinks

@EE are you having internet issues. My internet on my phone is down I can only get connection via Wi-Fi. I can still make calls...

Bye bye @EE . Atrocious website and customer service. Thanks for being so bad as to override apathy to change provider!!

Recieved an email yesterday from @EE for a PAC code which I never even requested! Called @EE and updated them. Now I just recieved another call from 08000798100 discussing my situation. Something is not right, serious concerns on security here

Recieved an email from @EE for a pic code which I never even requested! Called @EE an updated them. Now I just recieved another call from 08000798100 discussing my situation. Something is not right, serious concerns on security here

@AuntyMartin @O2 @EE I haven’t needed to use their customer service once. What I have used for four months is their seemlessly perfect 4G all over the UK, Spain and Ireland.

@EE Nope. I see something that says For Service Enq’, and another that says For Technical Enq, but nothing that actuates anything. Thinking it’s best if I write in via snail mail. 😡

@EE signal is utter **** shite even in some parts of central London and this is the crap you’re funnelling money into KYS

@EE Hi problems with a mobile phone delivery to local EE store that was supposed to arrive today and I’ve just had an email suggesting it won’t arrive for 2 weeks please help

@EE ordered an upgrade yesterday that was supposed to arrive in local store today and now showing no arrival date when I track it please help

@EE If the Customer Service team were doing their job, I wouldn't have to resort to social media. I'm perfectly capable of calling/visiting/emailing individual stores, what I asked for at the outset, which you've chosen to ignore, is direction to a store with stock. Easy enough.

@EE I had a call today from. 02080899451 an unrecognisable number. I also had 2 text messages from 'Rich Buffet' about free bitcoins. Number not shown - just Rich Buffet - so I can't block them. How can YOU help me to avoid such comms. STOP will not work as there is not a number.

@EE It’s happened both at home and at my office, I have full (ish) signal, I’ve tried resetting my network settings but it still doesn’t let me ring anyone, call anyone back or even try to ring EE

@EE Shame your customer service is so poor #weekswithoutaphone #CustomerService

@EE Yeah you have an awful selection of channels

@EE This whole phone upgrade has been a farce & a car crash from start to (not yet) finished & @DPD_UK are the worst delivery service in Europe

Just adding to todays complaints about @DPD_UK & their appalling customer service. Couldn’t deliver a parcel on Friday to my work address due to ‘a traffic incident nearby’-today they can’t deliver to my home address due to ‘a traffic incident nearby’. @EE you need a new courier

@EE this must go down as the worst example of customer service ever. Moving to @vodaphoneuk as soon as my contract is up for all 4 family phones #poorservice #CustomerService #EE #HappyChristmas

Why is Victoria Station such a piss poor location to get any signal @EE

@EE since yesterday my line has no reception , keep saying searching .i can’t & not receive calls. Could you please help . Thx

Why is @EE signal so ******* awful at Clapham Junction...

Literally have the worlds worsttt signal on @EE smd

Actually hate @EE worst decision I made changing my contract to them. Don’t use them... #EE #worstnetwork

@TJ_Hewitt @EE DAMN. Soz pal.

@EE sort out your upgrade website it's not working properly on people's phones. I have tried two diffrent phones to try and upgrade and the site just goes to the same page despite I want to see upgrade deals for phones.

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

Thanks @O2 All I want for Xmas is a decent network! @EE can you help 💖

@O2 is so down that even the status page that tells you how long they’re down for is down. Good job I’ve got my trusty @EE work phone to fall back on.

@Pringster78 @O2 @EE I haven’t have any problems with @EE since I’ve been with them

@EE My data has run out, have received the text but I can’t access the link because I’m out of data, & it won’t let me add data through a WiFi connection. Any help would be appreciated.

@EE problem with my bill and can’t get through on phone 📞

@TryTime_TV @EE Don’t ask for your advice maybe if you have issues you need DM them or there exists #CustomerCentre where you can phone until 9:00 🕘 pm weekdays

@Vidur_Patel @EE I don’t need to speak to them lol he seemed to know my name but phone cut out

@EE No it’s okay. I’m done with your network. I’ve a @VodafoneUK line which I’m going back to

@EE Trying to cancel my current contract and request a pac code. Still can’t get through

@jack_hawke @EE Keen to talk and not leave @EE but customer service so far hasn’t been great ! 😢

@EE Additionally, had you actually had good signal coverage where I live, my phone wouldn’t constantly be searching for a network

@gerryn19 @EE @ThreeUK I’m not paying. They lied to tried to get me to pay. It’s a very over priced network. Just waiting for my contract to finish.

@EE are very shit

@Mattjohnsons @EE Gave it a try with personal and business accounts - useless. Have an issue - forget about it.

@ee just joined and had very poor experience with registering an account and devices. You’re not sending out verification emails. Have checked spam folder. Not impressed so far.

@EE are super useless I’ve seriously had enough!! Their robbing me! No network in my area and charging £70 a month!! I’ve complained so much and they do nothing to resolve it! Their customer service team are crap!!

As a company EE are so difficult to deal with - after days of trying to get help I sent a quick email today to their CEO Marc Allera and magically it now looks like all nearly sorted! They are only interested in process and not their customers @EE

@EE Keeps going off! I’m using my @O2 data. I’m paying for a service I’m not receiving!!!

@LaurenceBev @EE EE also were criticised recently for over charging customers who tried to leave. Poor show and in your case clearly unintelligent marketing. #EE @EE

@samwill79590101 tenner says @VodafoneUK don’t help / offer you any compensation - their customer service is poor! Saaaack them off @EE are brill 😍😏

@samwull79590101 tenner says @VodafoneUK don’t help / offer you any compensation - their customer service is poor! Saaaack them off @EE are brill 😍😏

@EE 👎👎👎👎👎👎👎👎👎👎👎 cr💩p network

@EE Gold. It arrived today, I have a crap credit score so I'm happy that EE helped switch my SIM only contract to a phone contract. I'm so in love with my phone. Thanks so much EE

@EE is so useless right now 10 times I've reset the modem and the internet is still not working properly I just don't know what to do

@benwepc @SkyUK @EE broadband has always been good for me. Prices & service are good. On a recent change from an older BB/Calls&LR package saw my speed increase & my price decrease. Only a smig but that’s a service increase without a cost increase. Furthermore it took about 10mins & no effort.

@EE hi, my Wi-fi calling is suddenly not working on my home Wi-fi. Used to activate always but now it doesn’t. Nothing has changed. It works on other wifi networks. Pls help

@EE app not working

@Beautyntheblog @EE Sometimes mine just won't load webpages at all, even when the signal is full!

Is anyone else's @EE data slow as hell or is it just me 👀

@albiondumsday @EE @ThreeUK I've been with @EE / T-mobile for 18 years. Been tempted to move to more attractive packages, but tend to remain loyal. Have had no problems thus far. Just been off WiFi for the last 3 months. Am burning through 40GB each month.

@EE In October, it's not worked since! I've tried twice to call and fix it.