EE

EE Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, SE25, CR0 and CR7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 03/31/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Croydon, Redhill, Wandsworth, Paddington, Dagenham, Poplar, Islington and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomCity of London Phone
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • TheBig_Bakes The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • Matt_Barber4500 Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • rochanajackson Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Deerd08 Dee Campbell 🌹🌹🌹 (@Deerd08) reported

    @EE please sort WiFi, apparent Outage, because I don't want to be using my Data. Been an issue since last night. Would like a fix soon. Ta.

  • Burwoods Anthony Peters (@Burwoods) reported

    @EE @DivnejTypek Can’t you just fix the app please. It’s a problem for everyone

  • JamieHoult3 Jamie Hoult (@JamieHoult3) reported

    @EE @HesterGikas I'm having same issue it says Additional payer authentication required to complete your payment but nowhere to type code please help

  • potatoe_greg Greg (@potatoe_greg) reported

    @EE I’ve already asked Vodafone, they are not family friendly. Three have an awful network and we need to leave ASAP. Can you help me with a sim only deal for 4 phones and 1x bill/ direct debit?

  • Zacjs95 Zac (@Zacjs95) reported

    @EE Purchased a new phone last week and haven't had my Xbox code yet as my free promotional gift? Can you help please

  • walderston Adam J Wall 🇬🇧 (@walderston) reported

    @EE is your app down? I’m getting an error trying to view my account

  • KatieeLucyy Kate✨ (@KatieeLucyy) reported

    @EE your website it's RIDICULOUS! letting me press the 'buy now pay later' on my account for a PS5 but then just crashes down. It's a joke. And your app isn't working either 🙃🙄🙃

  • Deerd08 Dee Campbell 🌹🌹🌹 (@Deerd08) reported

    @EE seems to have freaked-out. Been over hours (including sleep-time) zero WiFi... all on Data/4G. Have tried every possible fix/Down Dector has a Spike in issues with EE. MH did not need *this* atm.

  • 1HayJay Hayley (@1HayJay) reported

    @EE had nothing but trouble with the broadband I had put in earlier in the year. Can you tell me how I can complain to be released from this **** show of a contract. Worst service I’ve ever received. 😑 nothing in my house works because of your shoddy service 😭😭😭

  • DavyGavin1 Davy Gavin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 for freedoms sake. (@DavyGavin1) reported

    @EE You are the worst provider out there,completely ignore your customers. Even when they have spent hours upon hours trying to sort things out. You hit them with absolute gobbledegook,customers who have been with you for years as well.I will be taking my complaint to the ombudsman😡