EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, City of Westminster, Southwark, Caterham, Warlingham, Bromley, Purley, Epsom, and Coulsdon.

City	Problem Type	Report Time
Croydon	Phone	5 hours ago
Wandsworth	Phone	16 hours ago
Wandsworth	TV	2 days ago
Wandsworth	E-mail	2 days ago
Croydon	Phone	2 days ago
City of Westminster	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Adrian Bradley (@adebradley) reported 5 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  PapaQ69 (@AddicksGlenn69) reported 6 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Dan Dad 🔶 (@DanGinBrown) reported 7 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 10 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 11 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 13 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  AA Ron 🖤 👟 (@Munden87) reported 16 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Craig McRae (@craig_mcrae) reported 20 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Craig Williams DJ (@craigwilliamsdj) reported 22 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Tania Hinds (@TaniaTells) reported 24 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  PapaQ69 (@AddicksGlenn69) reported 26 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 36 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Chris Mason (@cmaso21) reported 45 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Mandyphin28 (@mandyphin28) reported 45 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 52 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Veena Patel (@VeenaPa42103967) reported 52 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  G.Marshall Gleghorn (@gary2323) reported 56 minutes ago from Merton, England

  @EE Is online chat not working

• 
  PapaQ69 (@AddicksGlenn69) reported 58 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Matt Bond (@MattBondVocal) reported 59 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  PapaQ69 (@AddicksGlenn69) reported 1 hour ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erika Braverman (@ErikaFromMurica) reported 2 minutes ago

  @EE Text service - I've already been through the text bot earlier today and eventually someone called me, but the problem has come back but this time the bot isn't playing ; )

• 
  Pete Searle (@PeterSe38295412) reported 4 minutes ago

  @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 5 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  Sean hgxn (@sean8lfc) reported 14 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Sam Evans💙🚜 (@SamEvans336) reported 14 minutes ago

  @EE roaming has gone down pls sort it out

• 
  Slam Tastiks (@slamtastix) reported 16 minutes ago

  @EE why is my full fibre going down recently, and it's been down for the last 2 days?

• 
  Mat Roberts 74 (@RobertsFamily12) reported 16 minutes ago

  @EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺

• 
  Gerri (@Gerri6uee) reported 19 minutes ago

  @EE Reported my wifi keeps dropping, the lady I spoke to said she could see it had been dropping for a few days & changed the channel. Also said she would send a text with a link if it dropped again - that never happened! Wifi still dropping & spent 20 minutes on phone in a queue.

• 
  Jamie (@Jamie__Gray1) reported 20 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  Jack (@_Jack323) reported 21 minutes ago

  @Na676767nana @EE yo are they still having issues ?