EE outages and service status in Croydon, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , SE25 , CR7 and CR0 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: London, Leatherhead, City of Westminster, Southwark, Poplar, Croydon, Wembley, Hammersmith, Dagenham, Lambeth, Tower Hamlets, Wandsworth, Greenford, City of London, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 3 hours ago |
|
London
|
Internet | 5 hours ago |
|
Leatherhead
|
Internet | 17 hours ago |
|
Leatherhead
|
Internet | 19 hours ago |
|
City of Westminster
|
Internet | 24 hours ago |
|
London
|
Phone | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
The Mitchell Brothers (@MrMitchell) reported from Hackney, England@EE Hello I demand an answer why is the network not working!!!...
-
CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
-
James Meredith (@Jamesmeredith) reported from Camberwell, England@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
-
pavlin yankov (@paulondon666) reported from Lambeth, England@EE Good morning. Why have you suspended my Pay as go service ?
-
Angus Teee (@AngusTeee) reported from Islington, England@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
-
Ayo (@ChocOnTour) reported from Hackney, England@EE has the worst internet. Can’t believe how bad it’s Wifi is
-
Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
-
Walee (@thebrownmayn) reported from Merton, England@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
-
Linzie Hunter (@linziehunter) reported from Camberwell, England@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
-
Gavin Wrigley (@pheauteau) reported from Hammersmith, England@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
-
-
Ayo (@ChocOnTour) reported from Hackney, EnglandI say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.
-
Adam Van den Bussche (@adamvdb) reported from Paddington, England@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect
-
Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
-
Stephen Hines (@hines_stephen) reported from Camberwell, EnglandPerhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
-
Andrew Pines (@AndrewRPines) reported from Camberwell, England@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
-
tamara m (@tamara_mbz) reported from Hammersmith, EnglandHey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
-
Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
-
Ayo (@ChocOnTour) reported from Hackney, EnglandCould not stress this, if you have a choice, do not choose @EE as your internet service provider
-
Robert Delamere (@robertdelamere) reported from Camden Town, EnglandHi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam Dowler (@samdowler) reported@EE Wow. Just received possibly the worst customer service in all my many years on EE. Not only was I not told about ‘extra charges’ on my bill, they weren’t on the itemisation and the man at 150 was just incredibly rude and patronising to me on the phone. Am in shock!
-
Jonny Clark (@BelfastRoadster@birds.town) (@belfastroadster) reported@EE Never mind - panic over. Any reason for that #outage?
-
Roman (@Roman1st_) reported@frankyjharte @JamesUpsher @EE Nope, didn’t get it sorted, still having issues and EE have been unable to sort it
-
Raymacuxbridge (@raymacuxbridge) reported@EE just been to your amersham store to discuss an upgrade and it was a terrible experience. Really poor customer service and didn’t listen to what I wanted. As a customer of many years, I will be looking to change provider.
-
Doktor Apokalypse 🏴🇬🇧🇺🇦🌈 (@dok_apokalypse) reported@EE I've sent DMs but don't know if you have them as no reply and my speed test is showing reaaally slow connection and most apps saying no connection at all.
-
John Slinger (@JohnSlinger) reported@Plusnet @EE @WeAreOpenreach many Ukrainian refugees are leaving host families in the coming weeks. Many have children who depend on the internet for school work & to stay connected with friends & family. Sorting contracts can be difficult & costly. Can you help?
-
Tayyab Mehbub (@HeroWithNoFear) reported@katiehaygarth @EE I am also having problems. I work at Fairfield Hospital, Bury and my little one goes reception. My wife is at home atm and always finds the signal extra bad at home downstairs for some reason. It hardly ever picks up a signal. I hope things get better soon
-
James 🚗 (@james_carr1999) reported@EE hi. I’ve got no bars in a place where I normally get full!! I need to make phone calls and I can’t… can someone help me please
-
Franky Harte (@frankyjharte) reported@JamesUpsher @EE @Roman1st_ Hey 👋 Are you using ESIM or regular? I’ve been onto tech support on the phone last night who reset everything but I still have the same problem. I’m on ESIM, and that the only thing I’ve changed since the new phone so wondering if it’s that.
-
Amadea Nel (@nel_amadea) reported@EE PLEASE explain why it is impossible to cancel a pay as you go sim subscription. We have been trying since November!! Why!!??? We’ve spend hours trying, you can’t get any service, pathetic!