EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Caterham, City of Westminster, Southwark, Croydon, Warlingham, Bromley, Purley, Wandsworth, Epsom, and Coulsdon.

City	Problem Type	Report Time
Caterham	Internet	10 hours ago
City of Westminster	Internet	13 hours ago
City of Westminster	Internet	14 hours ago
Southwark	E-mail	1 day ago
Croydon	Internet	3 days ago
Croydon	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Niki Hutchinson (@nikihutchinson) reported 20 seconds ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Warren (@warrenmcgrath1) reported 4 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Shannon/Sharon (@duffshan) reported 4 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Tania Hinds (@TaniaTells) reported 10 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Laura Hay (@Laura11389) reported 16 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Linzie Hunter (@linziehunter) reported 20 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Baserbillion Art (@BaserbillionArt) reported 24 minutes ago from Bromley, England

  When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 25 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Rubén Taluja (@Robinhio84) reported 25 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 26 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  PapaQ69 (@AddicksGlenn69) reported 30 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 36 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Ravi Dheer (@RaviDheer) reported 45 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 46 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Ravi Dheer (@RaviDheer) reported 47 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Rubén Taluja (@Robinhio84) reported 48 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Dan Dad 🔶 (@DanGinBrown) reported 48 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 50 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  shams (@SaaShamsu) reported 58 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Steve N (@stevejax2003) reported 58 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 6 minutes ago

  @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

• 
  Gary Reid (@garyreid94) reported 6 minutes ago

  @EE @_nicks_tweets You clearly have issues get it sorted

• 
  Marne Blair (@MarneBlair) reported 10 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  Dan Bishop (@DanBish2332) reported 13 minutes ago

  @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

• 
  JanettoCornetto 🤿 (@janettocornetto) reported 18 minutes ago

  @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

• 
  Chris Milbank (@ChrisMilbank) reported 22 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Dr Hanko Honkasson (@drhanko2) reported 23 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  Pamela Lawson (@PamelaLaws99068) reported 24 minutes ago

  @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

• 
  'Honest' JonWilliams (@honestjon74) reported 26 minutes ago

  I’m so glad I’m out of contract with @EE finally!!!!! Never in my life have I seen a company go downhill so rapidly over the last few years. Can’t use apps if I’m not at home connected to wifi. Any good network in Pembrokeshire??? Please do NOT respond EE. I don’t care.

• 
  Arnold Smith (@ArnoldLabour) reported 28 minutes ago

  @janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.