EE

EE Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, CR2, SE19 and SE25.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 12/24/2025 11:20

December 24: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Newham, Hackney, London, Hammersmith, City of London, Dagenham, Paddington, Southwark, Wandsworth, City of Westminster, Croydon, Orpington, Poplar, Wandsworth and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Wi-fi
United KingdomNewham Wi-fi
United KingdomHackney E-mail
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHammersmith E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • HavocTechie Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • jfrncs_ John Francis (@jfrncs_) reported from Camden Town, England

    I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • HavocTechie Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

  • Darkberry87 KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • harrypalmer628 Harry Palmer NHSLOVE (@harrypalmer628) reported from Camden Town, England

    @EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • keritweet Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • D_AninBadu Dennis Anin-Badu (@D_AninBadu) reported

    @EE broadband gone red for first time, I’ve reset it and all and still not working

  • firelakeco 🔥 DREAMZ 🔥 (@firelakeco) reported

    @EE Hi, trying to register an account - says done and email link sent, but no email ever arrives despite constantly re-trying - help?

  • KittyB49568181 KittyB (@KittyB49568181) reported

    @JaneyGodley @EE Apple are starting to work on the principal that most Apple owners have been so for some time, therefore we don’t need duplicate chargers, plugs etc. This is helping bring down costs and reduce waste

  • Camwestwood Wow, Sad Comet (@Camwestwood) reported

    @DarioG1886 @EE Having the same issue in M15 area for a bit over an hour now

  • LordNoon Lord Noon (@LordNoon) reported

    @EE just wanted to say thank you. Dad is in hospital having treatment for Cancer. He’s struggling at the moment, especially with not being allowed visitors. He phoned customer services to pay his bill today and you guys settled it for this month. A class move. Thank you 🙏🏻

  • renfrew1962 jollyboyjohn mck (@renfrew1962) reported

    @SarahSparrow4 @JaneyGodley @EE Doesnt matter who provides your service its Apple & Samsung who choose not to supply headphones or chargers, go to O2 and it'll be the same

  • omeid12 Omeid (@omeid12) reported

    @chickydoodle88 @EE Yeh same here in south Manchester apparently it's a openreach problem they intend to fix it tommrow

  • BillyWhite839 Billy Bob (@BillyWhite839) reported

    @GarethRossUK @EE @just_Jimbo_ Is this still down? Trying to reset password but no email coming through

  • Thecarmagdriver Mauro Calo (@Thecarmagdriver) reported

    @virginmedia You want to charge me £200 to cancel my contract for the unusable service you have provided since I switched to your data network in December. I have to create a hotspot via @EE ( thanks EE ) on my phone to work at home.

  • icanweb Paul Stevens (@icanweb) reported

    @EE is the network down in South or central Manchester?