EE

EE Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 11/21/2025 12:15

November 21: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Tower Hamlets, London, Hammersmith, Wembley, Bromley, Wandsworth, City of Westminster, Croydon, Southwark, Hanwell, City of London, Orpington, Newham, Hackney and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Total Blackout
United KingdomLondon E-mail
United KingdomHammersmith Total Blackout
United KingdomWembley Total Blackout
United KingdomBromley Internet
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • MrMitchell The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • robertdelamere Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • richiechuff Richie Knight (@richiechuff) reported

    @EE It’s ok I’ll just phone up to cancel my upgrade I’ve never known such terrible service

  • amberws_ amber (@amberws_) reported

    @EE pls sort out your network I have absolutely no signal at all

  • StuHartford Stu Asa Hartford 🐝 (@StuHartford) reported

    @EE why no signal in Stockport? Nothing for hours… Can you turn your signal masts off and on again please

  • TumberLynne Lynne Tumber (@TumberLynne) reported

    @EE what's going on with the network? I've been unable to text and call for over an hour.

  • miss_pat_fb Pat Freestone-Bayes (@miss_pat_fb) reported

    @EE No service all day, both at work and now at home. Service issues started in 2020 and still going on now a year later. What am I paying for?

  • waynehirst wayne hirst (@waynehirst) reported

    Why is it that @EE can shave a bloke's beard on the top of a mountain but yet when Wayne from Stocksbridge wants to put a quick bet on from the shitter no signal 🤔🤔🤔, @EE selling complete bollox and over charging wankers...

  • meg_crossley megcrossley (@meg_crossley) reported

    @EE myself and partner have had rubbish signal for weeks and now no signal whatsoever apart from using home Wi-fi. What issues are in the tunbridge wells area and when will they be fixed?

  • franeyj James Franey (@franeyj) reported

    Dear @EE and @apple, do you find it strange that after having no issue with my phone, the 4 days following my decision to move to sim only and not upgrade (a small action for the planet) my phone starts acting really weirdly and apps shut down at random and voicemail lost??

  • lewisburgess Lewis Burgess (@lewisburgess) reported

    @ee total loss of any signal in RH19 4.. Usually good 4G and can 'hear' several cells. Not even a whiff of 2G or 3G. Website saying OK. Have reported. Affecting multiple EE accounts, SIMs & devices.

  • BDHancock Brad Hancock (@BDHancock) reported

    @AmylouiseBirch1 @EE Yes we are in Surrey/London and has been down for at least an hour. What’s going on @EE?