EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Mitcham, Croydon, Wandsworth, Southwark, Epsom, City of Westminster, Caterham, Warlingham, Bromley, and Purley.

City	Problem Type	Report Time
Mitcham	Internet	1 day ago
Croydon	Internet	3 days ago
Croydon	Total Blackout	4 days ago
Wandsworth	Internet	4 days ago
Croydon	Internet	10 days ago
Southwark	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Laura Hay (@Laura11389) reported 1 minute ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Ewan Stevenson (@EwanJStevenson) reported 5 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 7 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Marein Overbeeke (@marein_marein) reported 8 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Rubén Taluja (@Robinhio84) reported 10 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Ewan Stevenson (@EwanJStevenson) reported 12 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Danny Whitebread (@WhitebreadDanny) reported 16 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 16 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Dave Ahern (@CorkGourmetGuy) reported 22 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Ravi Dheer (@RaviDheer) reported 27 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Shannon/Sharon (@duffshan) reported 32 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  TricolorGav (@gauravleo7) reported 33 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Andrew Pines (@AndrewRPines) reported 34 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Lucy Callis (@lcallis) reported 35 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  PapaQ69 (@AddicksGlenn69) reported 35 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 36 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Niki Hutchinson (@nikihutchinson) reported 37 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Sam Tucker (@samgwentucker) reported 46 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 51 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 53 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pepe.meister (@g_man755) reported 4 minutes ago

  Been on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you can’t even complete a query so I beg to ask who crowned you with such a dead service?

• 
  Charles Salt (@CharlesSalt3) reported 4 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

• 
  Keith Hepburn (@targettuition) reported 8 minutes ago

  @lonew0lfmode @EE They will get a lot of calls in the morning @EE as I could not even send an email. Website says no issues.

• 
  Sajjad El Patron (@SajjadElPatron) reported 9 minutes ago

  @EE We order a TV and it’s damaged. I spoke to the customer service more than 1 hour and 1 person ask all the details and waste 20,25 minutes and pass the phone to another and she asked me the same questions and pass to the other. EE supply chain giving a time slot 9am to 5pm 1/1

• 
  Erika (@ErikaDucker) reported 10 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  peter wilson (@wilsonpeter48) reported 14 minutes ago

  @EE Why doesn't your signal work in the outskirts of hull, the signal doesn't penitrate my bungalow and or shops, I wasted money once and whatever your reviews says I know where I live it's not true. Mobile phone SIM companys should be liable for at least a guaranteed 4g+

• 
  Ollie Stokes (@Ollie_Stokes27) reported 16 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  Scooby Miller (@Ragingtaxpayer) reported 17 minutes ago

  @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 20 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?

• 
  Abdullah lodhi (@alodh15) reported 24 minutes ago

  @EE Our broadband was meant to be fixed on the 10th of July, we have now been told the earliest a engineer can come is the 6th of August. Absolutely terrible experience with no consideration or priority given for how long our service has been disrupted