EE

EE Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25 and CR2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 12/03/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: London, Hackney, Southwark, Poplar, Newham, City of London, Croydon, Wandsworth, Paddington, Hammersmith, Dagenham, Redhill, Coulsdon, Mayfair and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomHackney Wi-fi
United KingdomSouthwark Phone
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomPoplar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • RicciQueens Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • davidoxley1982 David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • nash_gelnash Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CD_Strickland Chris Strickland (@CD_Strickland) reported

    @EE I appreciate your care to date via DM but my upload is so slow that if you don’t resolve this I’ll be seeking compensation

  • Markn456 markn456 (@Markn456) reported

    @andyxl987 @EE I did, i got through to someone from EE who informed BT that it was not working. The next day i tried to set up my BT ID and this time using a different email address to the one i originally used to get on it actually worked this time.

  • djtcgammon 🅶🅰🅼🅼🅾🅽 (@djtcgammon) reported

    Do we a favour @EE. Stop sending me made up offers! Everytime I try to redeem a money off offer or fee free upgrade it doesn't work! Been happening for years! Good mind to start reporting you to trading standards. @BBCWatchdog #misleading @Ofcom #poorservice

  • andyxl987 Andrew Mackrodt (@andyxl987) reported

    @Markn456 @EE Did you get this resolved @Markn456? Having the same issue since Sunday and have spent hours on the phone with tech support.

  • danbowyer Dan (@danbowyer) reported

    @leerobertson64 @Adobe 7 hours across 4 phone calls and hours on Twitter DM to @EE while in Dubai without data for a week because computers says no. I feel your useless customer support line pain.

  • MeganUnderhil14 Megan Underhill (@MeganUnderhil14) reported

    @EE I am having unbelievable trouble contacting you. The chat online does not recognise my phone number. The call centre is closed. Please contact me on here so I can provide my phone number and arrange a call. Urgent.

  • ChrystalRonayn1 Chrystal Ronayne (@ChrystalRonayn1) reported

    @EE hey EE, really not happy with the service and customer service I’ve received from you lately. Quite disappointing really, customer services have been less than helpful so hopefully you guys can help.

  • JamesRa38747871 James Randall esq. (@JamesRa38747871) reported

    @EE What "extra information" can I provide your company when your company are stopping 'cellular network coverage' for 4days? I rely on my phone in case of wheelchair failure, injury etc. Being stranded (or the risk of being stranded) is as bad as it sounds. I am disappointed in @EE.

  • sandeeppurba S (@sandeeppurba) reported

    @EE Well that seems ridiculous. Imagine being a customer for 15 years

  • Caroline_Cat Caroline Catherall (@Caroline_Cat) reported

    @EE can someone please contact me regarding canx my contract as I’m not getting what I’m paying for! Service has been shocking the past 3 months and can’t seem to speak to anyone😡