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EE Outage Report in Croydon, Greater London, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , SE25 , CR7 and CR0 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Hammersmith, Dagenham, London, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Redhill, and Paddington.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Dagenham Phone 8 hours ago
London Phone 12 hours ago
Croydon Internet 1 day ago
Croydon Internet 1 day ago
City of Westminster Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • alexisraphael
    Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • GIN_SHAMASI
    🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • nikihutchinson
    Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • marein_marein
    Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • argen
    Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • philford
    pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • senorfenty
    Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • duffshan
    Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • maryyasmine
    #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • fuhirees
    Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • timc1989
    Tim C (@timc1989) reported

    @EE I need to speak to somebody about phone insurance. 150 is constantly ‘very busy’. Was just on hold for 15 mins and then the line went dead. Really not impressed with ee. You’re supposed to have the best customer insurance which is why I joined.

  • AshleighBram
    Ashleigh Bramwell (@AshleighBram) reported

    @EE I have been miss sold a deal and not happy. No one willing to help. Poor customer service. Ready to leave for another network.

  • rhianneleighx
    rhianne (@rhianneleighx) reported

    @EE I have got my pac code so when my new phone comes and I contact my new provider with it, will my contract with you cancel automatically ?

  • Stevereid96Reid
    Ste Reid (@Stevereid96Reid) reported

    @EE Why just last week as a customer for 24 unbroken years did i find myself giving 30 days notice to leave because you couldn't come close to offers by other networks, and yet this week you are doing deals to new customers cheaper than what i was quoted.

  • litlowtow
    litlowtow (@litlowtow) reported

    @EE Morning @EE my contract ends in December. Anyway to help a loyal customer?

  • petermjohns
    Peter Johns (@petermjohns) reported

    @litlowtow @EE Good luck with that one. @EE tend not to appreciate loyal customers. I recommend looking at PlusNet - great prices and service.

  • CarlJTaylor23
    Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • kitreynolds
    kitreynolds (@kitreynolds) reported

    @EE customer services email address. Good morning, I am currently overseas and need to speak to customer services, is there a way to do this without calling?

  • steveblower1
    steve blower (@steveblower1) reported

    @EE Have tweeted twice I need help but been ignored so no high hopes of anything different this time

  • OwenVincent22
    Lost Boi (@OwenVincent22) reported

    And if I had a SIM card I’d have something to pay for And the phone I have a contract for I don’t even have but that aside. Why should I pay when I’m not able to get data. Send texts. So use can’t expect me to pay if you can’t help me have a SIM card. To pay for sim/contract @EE