1. Home
  2. Companies
  3. EE
  4. Croydon
EE

EE outages and service status in Croydon, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 7:00 AM GMT+1.
  • 74% Internet (74%)
  • 13% Phone (13%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% TV (3%)

The latest reports from users having issues in Croydon come from postal codes CR90 and CR0 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Epsom, City of Westminster, Coulsdon, and Beckenham.

CityProblem TypeReport Time
Southwark Internet 19 hours ago
Croydon Phone 3 days ago
Southwark Internet 4 days ago
Wandsworth E-mail 5 days ago
Croydon Internet 6 days ago
Croydon Wi-fi 7 days ago

Nearby cities with recent reports

Southwark

2 recent signals

19 hours ago
Wandsworth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • owodeone
    Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • OzmaLionheart
    MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • xchezzacx
    Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • teresaspost
    Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • gothtink696
    Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • KarenA_69
    Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • duffshan
    Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ENICout1
    ENIC Out (@ENICout1) reported

    @Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.

  • ollie_thorne
    ollie thorne (@ollie_thorne) reported

    @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

  • iainfrichardson
    Iain (@iainfrichardson) reported

    @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

  • jamesshawvideo
    jamesshawvideo (@jamesshawvideo) reported

    Hey @EE I have one of your home mobile broadband hubs and it’s absolutely awful. It constantly drops out and the speed is sub broadband level. Why?

  • Frimpo20x
    𝗪𝗶𝗻𝗴𝗠𝗮𝗻🥷🏽🍁 (@Frimpo20x) reported

    @England @Potential_Pop @EE Madueke should never have been called, what does he have over Rio??

  • GibJ1974
    MJ1974 (@GibJ1974) reported

    @EE Why do you no longer have a messaging service?

  • Equilan
    Equilan (@Equilan) reported

    @EE Rang 150, menu broken Got on here, your bot told me to ring 150 Managed to get to the digital bot in the App, it just loops, told me to ring 150 Texted HELLO to 150, "Digital Menu is currently unavailable, call 150". Bill still not paid & won't be until someone calls me.

  • GumOnMyShoeBook
    Martin Baker | Mental health author and blogger (@GumOnMyShoeBook) reported

    . @EE are your app and website down at the moment? Unable to log into either with credentials that worked fine 2 days ago.

  • paulcrimes
    Paul Crimes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulcrimes) reported

    @EE Been trying to get onto the app for hours but keep getting told something is wrong, almost impossible to talk to anyone as there's no option on the helpline. Last time this happened someone at EE had suspended my account as I had a different logon. Took ages to fix. Unhappy

  • LetitiaSamuels
    Letitia Samuels (@LetitiaSamuels) reported

    @EE I haven’t got it yet, I need my old sim reactivated. I haven’t got another phone to call customer service and WiFi calling isn’t working. How do I resolve this? As I don’t currently have a working phone.