EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2, CR0 and CR4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Camden Town, Wandsworth, London, Dagenham, Hackney, Croydon, Paddington, City of London, Wembley, Southall, Southwark, Hounslow, Newham, Brentford and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Phone | |
| Wandsworth |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| Dagenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Phil
(@feyipuk) reported
from
Erith, England
@briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Sam
(@Covey_75) reported
from
Islington, England
Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!
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shams
(@SaaShamsu) reported
from
Wandsworth, England
@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Zedroy Rodrigues
(@ZedroyR) reported
from
Erith, England
@EE worst provider and customer service for tv and Internet. Tweeting this every hour till I get my services back!!
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dell Smith
(@HowardDellSmit1) reported
from
Tolworth, England
@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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GreenBadgeTaxi #SupportLondon
(@GreenBadgeE1) reported
from
City of London, England
@EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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stephen jubb
(@stephenjubb1) reported
@EE No it isn’t. I changed from EE to three because I was sick of losing signal. Three is way better than EE ever was.
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Mr Sober
(@Mr_stiernan7563) reported
@EE @HobbitStumpy It’s a men problem, glad you promoted this EE. I think i will cancel my contract! Don’t what disgusting men on your accounts!!
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yestheuseroflover
(@yestheuseroflo1) reported
@Jezebel53582665 @AlexofAllGames @EE You are grossly enlarging my reaction to this tweet. I do not support the other ones acting as if it’s an attack on who they are as a person. But I don’t appreciate the responsibility being shoved off solely to men and not a single bit left for women.
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kezzafooluv
(@Kezzafooluv) reported
@EE Thank goodness I'm leaving EE when my contracts up next month, been with you since your birth, I've put up with the ridiculous price hikes, now this ? I've got a something and daughter, what world are they in ?? There is good and bad in ALL walks of life. Stop targeting men !
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Jezebel
(@Jezebel53582665) reported
@CarlBoylin @the_coopertron @EE allow women to talk about WOMEN’s experiences without feeling the need to insert yourself into the conversation. you clearly lack empathy and understanding. you sound like the sort of friend to bring up your issues when someone close to you tries to vent.
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Comic Boss One ❤️🇺🇸 MAGA
(@comic_boss) reported
@EE That statement is so biased. I’m a straight white male, I don’t believe in your woke values… am I no longer wanted as an EE customer? Otherwise this is just for show. Just be clear, unambiguous and say it. Am I no longer wanted as an EE customer?
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Berni
(@BikerBerni) reported
@EE Why is your web site down yet again, not a good advert!
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Carl T Boylin
(@CarlBoylin) reported
@EE You can tweet this **** as often as you like it changes nothing you used an opinion poll nothing scientific about that we all have an opinion just like we all have an *** hole idiots.
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pollyandy
(@Paulfbrdn) reported
@EE @opinion_denied I can only hope you’re doing this because you “feel” you have to and not because you’re this stupid in reality.
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Comic Boss One ❤️🇺🇸 MAGA
(@comic_boss) reported
@EE @nodge1985 Sorry but wtf does this have to do with providing a working phone service? The SJWs have got into your marketing department I see. You can’t even provide 5G as promised before taking out the contract, yet now you’re pushing this crap.