EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, Epsom, Southwark, Croydon, City of London, Kensington, Islington, West Wickham, Fulham, Hounslow, Erith, Richmond, Bromley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| City of Westminster |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine Swindells
(@kswindells88) reported
@EE having problems claiming my free Razer Kishi as part of my S21 Ultra bundle. Code texted to me isn't working at the checkout. Help please!
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Sharron Thomas 💙
(@crazypuffin) reported
Joy is when @EE do what they said they would and with @BritishTelecom sorted broadband issues within 24hrs :) :)
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Martin Johnston 💙
(@MartinJohnston7) reported
@chuckdeer1 @EE I opted to buy the iPhone 12 Max from Apple and keep my EE sim but upgraded to their 5G service which was done remotely without the need for a new sim. The real advantage of doing this is over 2 years I’m going to save £1000. Result!
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Claire Rafferty
(@Raff1875) reported
@EE How do I go about speaking to someone? My phone is dropping out of calls after 30 seconds, so can't call your customer service number. Help please
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paul mullaly
(@paulsportrisk) reported
@EE Still no WiFi , been told next date ( review ) is the 15th Feb. This is beyond frustrating. Keep getting told this is down to open reach. I am know incurring data costs on my phone ( Vodafone )
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davidtennantfan
(@davidtennantUK1) reported
@EE @sg06297 Today but it wasn't originally due until Weds so I can just use my old one until they new one is live, it's no problem.
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Matthew Plews
(@SellyOakBlade) reported
Hey @EE what's going on in B295BS with your broadband? The service tracker days you are aware of an issue but no expected fix date, no updates on progress at all. It's been like this since Tuesday. You are aware we have to WFH and Home School aren't you?
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sg06297
(@sg06297) reported
@EE Today but it wasn't originally due until Weds so I can just use my old one until they new one is live, it's no problem.
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Chris Gath
(@Disjt2u) reported
@EE Yes I have a phone. My point is, your letter should clearly tell me the number I can call to cancel my contract. I shouldn’t have to spend 10 mins trying to find a number you’ve buried on your website. Telling me to call 150 from the SIM card, in my router, is ridiculous.
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Shane
(@_R340) reported
@EE Ok no problem as I am currently happy with my iPhone SE 2020 as I have only just took out the account back in may last year on an 40gb tariff with unlimited minutes & texts but I only use less than 5gb a month as I am mainly at home all the time anyway on home WiFi. 👍