EE outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 7, 6:37 PM GMT+1.
- Internet (46%)
- Total Blackout (15%)
- Wi-fi (15%)
- E-mail (12%)
- Phone (12%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR0 and CR7 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: Caterham, Southwark, Croydon, City of Westminster, Mitcham, Wandsworth, Epsom, Warlingham, Bromley, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 hours ago |
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Internet | 1 day ago |
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2 days ago | |
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Internet | 3 days ago |
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Phone | 6 days ago |
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Wi-fi | 7 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, EnglandNever waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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PapaQ69 (@AddicksGlenn69) reported from Eltham, England@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandIt just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandWhen joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandFor crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
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Adrian Bradley (@adebradley) reported from Croydon, EnglandHonestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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𝒥𝒶𝓎 (@JayRyd3r) reported from Bromley, England@I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian (@Bowenequus) reported@tottielimejuice @Hepworthclare @EE My hatred is impossible to comprehend !!!! Outage is another one …..
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Chiara (@Mhairiang26) reported@SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE
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Hey Tails 👋 (@TailsQuest) reported@EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??
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ChrisM (@chrismaddison74) reported@WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!
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Mark Royle-Evatt (@MEvatt) reported@Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.
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oldknitwit (@oldknitwit) reported@Hepworthclare @EE Is ringing customer services any use? 07953966350 is a number I have.
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Surinder (@SurinderRehal) reported@EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore
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Bodz84 (@AFCBUDDY85) reported@EE dont worry, i'll just blast your Customer service team on the phone and then look cancel my broadband with you.
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R1CHJB (@R1CHJB) reported@EE @Omegaman_uk There’s a lot of bad publicity regarding you guys at the moment, it’s like you just dnt give a ****!
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Clare Hepworth OBE (@Hepworthclare) reported@EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.