EE Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Wandsworth, Newham, Kensington, Ealing, Southwark, Purley, Croydon, Poplar, Hammersmith, Wembley, Islington, Worcester Park and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Phone | |
| Wandsworth |
Phone | |
| Newham |
Total Blackout | |
| Kensington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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Stephen Hines
(@hines_stephen) reported
from
Hackney, England
@EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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James Goodliffe
(@jgoodliffe_) reported
from
Paddington, England
.@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Powers🇬🇧 🇺🇲🏴
(@ItsJamesPowers) reported
@EE I thought that was the case! This is something that is now built in to all major smartphones and something that all other networks apart from @EE Seem to support, So maybe this is something @EE Needs to address before it gets left behind.
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Karen Young
(@Kareneve66) reported
@EE after 20 years of being a loyal customer (previously T-Mobile) your customer service advisor is rude, patronising and I will be changing service providers ASAP.
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aaliah🍒
(@whozlia) reported
@EE app been down for days & i need to check how much data i have left pls
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santa
(@santa72991824) reported
@FrankSEC42 @_Freakyclown_ @EE Horrible behaviour. It’s all pretend showcasing, they will rip anyone off
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outdoorshuman
(@outdoorshuman) reported
@lakingsfan82 @EE Always best to do online/phone. You have the 14 day distance selling regulation to fall back on. You may find customer services have to refer you back to store as well.
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Niamh ⚡️| ALONSO ON THE PODIUM💙
(@_NiamhCJ) reported
Can’t wait for my contract to be up with @EE literally the service is so bad. Anytime I try and do anything they mess it up and/or lie about it. Fed up of trying to fight for everything
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Bowiegirl
(@CometoMamma) reported
@EE I am in spain and can’t enable data roaming. Texts or calls not working so can’t text roaming to 150. How do I enable?
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Argylenath
(@Argylenath) reported
@EE I reported an issue with my account whereby I cannot access my number nor plan either online or on the app.This has been escalated to a 'Single User Fault' and was told it would take 48hrs to sort.The 48hrs have passed, and I was wondering if I could get an update on progress
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Gavin W
(@gavinwinter) reported
@vikkibradley82 @EE Same, you'd think they would have the "your in position x in the queue" technology, to inform the customer if it's worth them holding and confidence things are moving along. Did you get through, if so how long?
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Clarky #afc 🎗
(@YesClarky) reported
@EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?