EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, CR2, SE19 and SE25.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Poplar, Wandsworth, Dorking, City of Westminster, Paddington, Northolt, Croydon, Tower Hamlets, City of London, Wandsworth, Camden Town, Hackney, Wembley and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Poplar |
||
| London |
Phone | |
| London |
Internet | |
| Dorking |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
-
KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
-
Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
-
mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
-
Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
-
Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
-
G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
-
Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
-
Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
-
Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
-
Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
-
Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
-
James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
-
paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
-
Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
-
Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Leighton Smart 🇪🇺 🇺🇦
(@SmartLeighton) reported
@EE Really! And what? Your customer service team are the ones who have been dealing with it these past 5 times!! Why on earth do you think its going to be different this time!!!!
-
Lynn Ede
(@LynnCherylEde) reported
@EE Hi can you help. Trying to pay my mobile bill, says card declined. No reason for this and I'm using my card elsewhere, no prob. I've now tried calling you, auto payment and online. How can I pay my bill? I've no other card.
-
Ryan Atkinson
(@bertracoon80) reported
The @EE website is absolutely 🐶 💩! Broadband is unbelievably slow and trying to check online is a joke!
-
Talles Hentges
(@TallesHentz) reported
@EE I spent GBP 10 buying the SIM, it asked me to add another GBP 10 so I could connect to 4g. Now it says I pay for an addon (at least 20???) to have internet. Horrible horrible XP.
-
Ashley
(@itsashleyhardy) reported
@EE Yeah, it’s showing service when it’s in the old phone but in the new one, nothing
-
Nemesis 🇺🇦
(@esiotrot54) reported
@ee #EE why is the App so bad? Only works intermittently and when it wants to —so unreliable— have reported both on here and by phone but nobody sorting it out—expect better from BT/EE —very bad
-
ian chandler
(@witherwack99) reported
@EE Got to say very poor service, feeling disappointed but kind of expected
-
Hugh Jezard
(@AppleandAmazon) reported
Men is Black is on the TV now and I think Will Smith's partner is the spit of officer 357 at the @metpoliceuk Police all the evidence on this local @EE private network in this area the main route into London. This was the case. All the evidence over a 6 year steak out.
-
Zephyr O'Zolochi (Pharaoh of the Nism Church) 🇬🇧
(@Z_NismChurch) reported
Yesterday, I spoke to mobile network operator @EE on the phone a few times. At the start of one of the calls, before the call taker asked me security questions, I asked him my own security question: 'Can you please confirm EE's registered company number with @CompaniesHouse?'. The operator said 'I can Google it' and then gave the number. On a further call a very berserk female refused to provide EE's company number to pass my security check. She then refused to transfer me to her manager over ten times. I kept repeating 'You haven't passed my security check, I don't trust what you are saying, please transfer me to your manager'. During the calls they kept spamming me with text messages.
-
Dave Hill🏴
(@davewjhill) reported
@EE Our smart hub plus is stuck on a green light, with no internet access. I've reset it by taking out the power cable and pushing the reset button, but still stays green. Is there anything else I can do, or is it broken and we need a replacement sent out?