EE

EE Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR0 and SE25.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 11/20/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: London, Wandsworth, City of London, Hackney, Newham, Hanwell, Croydon, Hammersmith, Southwark, Camden Town, Hounslow, Islington, Paddington, Wembley and Greater London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomWandsworth Internet
United KingdomLondon Wi-fi
United KingdomCity of London Wi-fi
United KingdomLondon Phone
United KingdomHackney Phone

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • flyerinhiding Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • marcflores Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • marcflores Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • greensyncro Andi (@greensyncro) reported

    @EE I'll take the lack of response as a "No" then, shall I? Very poor customer service

  • _Mjke Mike (@_Mjke) reported

    @EE Let's assess your customer service here. In what professional capacity do you ask a question and then tell people you will be back at 7 am? (Notice the space between the 7 and am. Correct grammar). More training required.

  • rosa_alba_macd Rosa Alba: Wyce wumman an Gyre Carline (@rosa_alba_macd) reported

    @EE is erasing a device the same as removing Findy Phone lick fro it? We have erased the damage phone from find my phone

  • dannie_fly_high Dani 🌸 (@dannie_fly_high) reported

    @EE must have the world's worst customer service 🙄🥱

  • StreetSpirit91 StreetSpirit 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StreetSpirit91) reported

    BT Sport app through @EE still not working! Been trying to contact them for a couple days to get sorted. Need help from someone please can see many folk are having this issue! X

  • kaizagade Josh Palmer (@kaizagade) reported

    @EE it’s still not working, come on

  • GlennyPlayz Glen (@GlennyPlayz) reported

    Anyone else having @EE network issues?

  • AuthorKPeake Kevin Peake (@AuthorKPeake) reported

    Hey @PlayStationUK are you able to help out @EE apparently they are all confused as to why they can’t deliver the #PS5 with controller and PS+. They have orders from the 19th November but can’t figure out how to post them to their customers.

  • screwballriver Scott Alexander (@screwballriver) reported

    @EE hi guys. Never had a service issue always good in NI. But bit disappointed about your logistics method for delivering the add to plan PS5. I placed an order on the 19th of November, got an email the next day to say it was on the way. Ordered the full bundle but people who

  • tommo_bfc Tom (@tommo_bfc) reported

    @woodylad83 @EE That requires too much common sense mate. I don't think any of us would have had a problem with that at all. Apparently, they're not sure if the code comes in the box and that is part of the hold up because they're not allowed to open the stock and check.