EE Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Southwark, London, Islington, Worcester Park, Poplar, Croydon, Carshalton, Hounslow, Hackney, Stratford, City of London, Northolt and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Wembley |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧
(@israel63) reported
from
Poplar, England
@EE What stress is listing with EE customers service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Niall McLoughlin
(@NailMcNugget) reported
@EE Hi, got a razer kishi but the 3 month Xbox pass code wasn't included. Could you help?
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James Brooking
(@jbrooking75) reported
@EE On the Eurostar from London to Paris....couldn't connect ONCE to the internet once before the Channel Tunnel....marked improvement in France! Why is your service so poor along HS1? You need to improve the infrastructure. Cost me significant work time.
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jhr
(@Jamieho02959393) reported
@EE your service is appalling! I upgraded yesterday I have no contacts transfer across and now everytime I attempt a call I get call fail… your tech support is appalling I’ve waited over 40 mins and no response! Appalling service
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Northerner181
(@northener181) reported
@EE The model is clearly incredibly shoddy & poor quality. Never had this with any other I phone b4.
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Jus
(@CraftyJus) reported
@EE Unable to send complaint via your webmail system it rejects gmail email address & others. EE store Manager fails to ring back to discuss complaint. EE avoiding customer complaints. Senior/Disabled person misold mobile refund refused. @MartinSLewis
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bethanlloydd
(@Bethanlloydd) reported
@EE I’ve been charged £10 for a call to a number I do not know and have never called ….. can you look into this please?
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Michelle Birkby
(@michelleeb) reported
@EE I get that it takes a long time to get through on the phone but it doesn’t help that as soon as I do get through on the phone, they immediately hang up on me
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Northerner181
(@northener181) reported
@EE The back of my iPhone 13 has broken. Along with the camera lens. AGAIN. I paid u £100 ins excess 2 replace the original one a couple of months ago 4 same reason. I’m not paying that again.
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Jon Dennis
(@JonDennis) reported
And the award for the worst "hold" music while waiting to speak to an assistant goes to ... @ee customer service.
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Joanne Inett
(@InettJoanne) reported
Shocking customer service from @EE . My husband has been trying to upgrade online for weeks without success, decided to pop into our local branch, only to be told 40 mins before closing they couldn’t see us. Very disappointing.