EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Catford, Southwark, Beckenham, City of Westminster, Bromley, Mitcham, Caterham, Wandsworth, and Epsom.

City	Problem Type	Report Time
Croydon	Internet	1 day ago
Croydon	Internet	3 days ago
Catford	Internet	4 days ago
Southwark	Internet	5 days ago
Beckenham	Internet	5 days ago
Croydon	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  PapaQ69 (@AddicksGlenn69) reported 1 minute ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  Jenny Sanders (@gothtink696) reported 7 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Ana Escudeiro (@escudeiro_ana) reported 8 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 13 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Dave Ahern (@CorkGourmetGuy) reported 18 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  AA Ron 🖤 👟 (@Munden87) reported 22 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Niki Hutchinson (@nikihutchinson) reported 28 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Laura 🐐 (@Laura_Rads) reported 31 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Matthew Sexton (@matt_sexton) reported 31 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 34 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Marein Overbeeke (@marein_marein) reported 36 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Lucy Callis (@lcallis) reported 39 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  CharlieH 💙 (@MissCharlesV) reported 40 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Baserbillion Art (@BaserbillionArt) reported 40 minutes ago from Bromley, England

  I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

• 
  Tony Wiseman (@tonywiseman1976) reported 41 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Warren (@warrenmcgrath1) reported 48 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  ✈️ B (@_beckid) reported 56 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scotland The Great (@ScotlandTheGr8) reported 6 minutes ago

  @EE I did call. Your advisor basically said it was the best he could do (and it was worse than your own new customer offers).

• 
  Liam Wilko (@CFCLiamW) reported 24 minutes ago

  @EE are actually the worst broadband and TV provider ever. Always up and down like a yoyo and cause its all internet streaming now, when it goes down can’t even watch TV. Every day its on and off ffs

• 
  Suraj Bithal (@BithalSuraj) reported 26 minutes ago

  @bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .

• 
  Diana (@Diabijoux) reported 27 minutes ago

  @EE I do really need your help my husband had a cardiac arrest while on holiday in spain Valencia area and the phone is with my husband contract. Can you please help me with more roaming to deal with our insurance and call the flight company. Please 🙏.

• 
  MindTheGap (@mindthegap2018) reported 28 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Tina B (@Teena35) reported 29 minutes ago

  @EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days

• 
  PH (@PHEFC83) reported 31 minutes ago

  @EE And what about texting back a number that isn’t in service!

• 
  plumberspensions (@plumberspensio1) reported 31 minutes ago

  @EE Can you please tell me who to contact re damage caused by Openreach contractor who was connecting EE WiFi but drilled through a water pipe. NWI fixed the leak and said would return to repair damage but now say MJ Quinn have told them not to carry out the repairs?

• 
  Esso (@EssoViking) reported 32 minutes ago

  @JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering

• 
  clare mcintosh (@claret640) reported 34 minutes ago

  @ee is the server down have no signal