EE

EE Outage Report in Croydon, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25, CR2 and SE19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 12/10/2025 12:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, Islington, Paddington, Reigate, Northolt, Camden Town, Caterham and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCity of Westminster Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • rtkosha radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • israel63 ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • eecustomerdesk EE Customer Support (@eecustomerdesk) reported

    @MissVJFxx @virginmedia @EE See that’s why I’d never use Virgin myself. Why use a network named after what the bullies called me at university!? Kind regards, Amad.

  • PeteHopkinson1 Pete Hopkinson (@PeteHopkinson1) reported

    @EE I never thought the day would come but after 15+ years I’ve decided to change mobile network provider. Why? #EURoaming Charges #goodbye

  • JoshAnderson49 Joshua Anderson (@JoshAnderson49) reported

    @eecustomerdesk @EE Terrible 4G signal in South Wales for at least 2 weeks now 📡

  • JBEddison Joey B Eddison 🤍💛💙 (@JBEddison) reported

    @MissVJFxx @virginmedia @EE Worst internet going, we’ll probably worst router going for sure.

  • cat_bass Cat BB (@cat_bass) reported

    @EE little to no signal on my phone at home for the last 3 weeks - same for my wife and our neighbours. No useful info on your status pages. Can we get a refund on this months’ bill given I’m relying solely on the wifi I pay for to use my EE phone service?

  • clarearfa Clare Arthur (@clarearfa) reported

    @EE is there a reason you’ve ignored this issue? I’m not going away, and I’d appreciate a response

  • eecustomerdesk EE Customer Support (@eecustomerdesk) reported

    @malliezghal @EE I’m sorry but what do you expect me to do at this time of evening?? I’m settling down for bed! Kind regards, Amad.

  • malliezghal mali (@malliezghal) reported

    @EE I am currently in Canada and I have credits left but I can't send texts or call or do anything. I can't even call or text 150... When I call my voicemail it says to contact customer service but I can't because nothing is working on my phone.. Please help🙏🏻Thanks

  • MelJD46 Mel D (@MelJD46) reported

    Internet down in LE14 @plusnet so no WiFi calling @ee looks like @bt went as well &as all are the same guess I lucked out😕 so I'm off to read a book ttfn

  • KelvynxRobinson Kelvyn Robinson (@KelvynxRobinson) reported

    @EE hey I need help with my order as can't live chat or use the online order help. I ordered a handset and *** meant to come with headphones and a tag. The handset arrived but nothing else?