EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Epsom, Wandsworth, City of Westminster, Caterham, Warlingham, Bromley, Purley, and Coulsdon.

City	Problem Type	Report Time
Croydon	E-mail	12 hours ago
Croydon	Internet	14 hours ago
Croydon	E-mail	1 day ago
Southwark	Total Blackout	3 days ago
Southwark	Internet	4 days ago
Epsom	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Olanrewaju Owode ❁ (@owodeone) reported 1 minute ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Dave Ahern (@CorkGourmetGuy) reported 2 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Lucy Callis (@lcallis) reported 6 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Rochana Jackson (@rochanajackson) reported 6 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Dave Ahern (@CorkGourmetGuy) reported 9 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  TricolorGav (@gauravleo7) reported 11 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  PapaQ69 (@AddicksGlenn69) reported 22 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Stephen Hines (@hines_stephen) reported 24 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  TricolorGav (@gauravleo7) reported 25 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 29 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Dan Dad 🔶 (@DanGinBrown) reported 30 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Matias Cervi (@Tute) reported 36 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  TricolorGav (@gauravleo7) reported 39 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Dave Ahern (@CorkGourmetGuy) reported 39 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Walee (@thebrownmayn) reported 41 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  PapaQ69 (@AddicksGlenn69) reported 43 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  James Meredith (@Jamesmeredith) reported 48 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  lauren (@wanderlaurst) reported 50 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Rubén Taluja (@Robinhio84) reported 52 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  PapaQ69 (@AddicksGlenn69) reported 58 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G the Train Driver (@GtheTrainDriver) reported 4 minutes ago

  @EE this service is getting worse! Why is it your app, which is vital to adjust schedules for my kids, is always 'under maintenance' at the most inconvenient times! Why is this work never done at like 0100-0500 when it's less likely to be used!! Never had this issue with BT 😡

• 
  ANIA GABB (@aniagabb) reported 4 minutes ago

  @EE thank you for this - it’s still not working very well even after reading this. Little disappointed :(

• 
  Andrew Berry (@andrewsberry68) reported 6 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 7 minutes ago

  @EE I have called multiple times over the last few days and been refused a manager to speak to, I am not giving my medical issues to someone I do now know, that's for me and my doctor, this needs sorting ASAP

• 
  Ollie (@ollieb997) reported 7 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  ANIA GABB (@aniagabb) reported 11 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  Jambags (@jambags) reported 12 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  Lara (@EtchesLara) reported 15 minutes ago

  @EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue I’m not aware of?

• 
  clearaswater (@samebothsides) reported 16 minutes ago

  @EE Engineer between 1 -6pm stayed in for call they just cancelled 5.10pm shocking service

• 
  FrankyHaxx (@FrankyHaxx) reported 17 minutes ago

  @EE and... why is your internet service not working properly?.....