EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Southwark, Epsom, City of Westminster, Coulsdon, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago
Wandsworth	Internet	3 days ago
Croydon	E-mail	5 days ago
Southwark	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  PapaQ69 (@AddicksGlenn69) reported 2 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  PapaQ69 (@AddicksGlenn69) reported 3 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 7 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Dave Ahern (@CorkGourmetGuy) reported 9 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Shannon/Sharon (@duffshan) reported 16 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Cheryl Cavanagh (@xchezzacx) reported 22 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Adrian Bradley (@adebradley) reported 23 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Dan Dad 🔶 (@DanGinBrown) reported 28 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 32 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 35 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Steve N (@stevejax2003) reported 36 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Jon Turner (@jon_turner276) reported 42 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 44 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Sam Tucker (@samgwentucker) reported 45 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 50 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Adrian Bradley (@adebradley) reported 53 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 55 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Rubén Taluja (@Robinhio84) reported 59 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Dan Taylor (@danthomastaylor) reported 59 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  PapaQ69 (@AddicksGlenn69) reported 60 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Earley (@earleylad) reported 5 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options

• 
  James Fleming (@Anarchy_Jim) reported 9 minutes ago

  @status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?

• 
  👨🏻‍💻 ⚡️ (@EadrictheWild) reported 12 minutes ago

  @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

• 
  Colm Nugent (@Wigapedia) reported 13 minutes ago

  @TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 13 minutes ago

  @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

• 
  Sean hgxn (@sean8lfc) reported 17 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 19 minutes ago

  Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.

• 
  Hugies (@HughEdw54983916) reported 22 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

• 
  Johnny Mac (@JohnMac19059272) reported 22 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  Sam Evans💙🚜 (@SamEvans336) reported 24 minutes ago

  @EE roaming has gone down pls sort it out