EE Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR0 and CR2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 07/18/2024 16:35

July 18: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wembley, Lewisham, Croydon, Islington, Fulham, Southwark, Brentford, Streatham, Sevenoaks, City of Westminster, Newham, Hammersmith and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomTower Hamlets Internet
United KingdomWembley Phone
United KingdomLewisham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very there a problem or is it the equipment you've provided?

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • israel63 ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • rtkosha radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SpAM_CAN Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @OpenreachHelp Is there any way to fast-track this, now the incident has already been attended to by an Openreach engineer? @EE said that them raising the issue would lead to a minimum of 4 working days "investigation time" plus the repair period - which given we know the fault is excessive

  • Reenie___ Reen (@Reenie___) reported

    @EE I also had to correct one of your call handlers for saying my name wrong and she had a cheek to be rude about it. I had to reminded her that at the start of the call I provided my name which was said correctly. There was no apology from that particular handler.

  • steveclements25 Steve Clements (@steveclements25) reported

    @EE @PaulInPewsey They always reply with the same old rubbish from a script don’t they Paul. @EE are awful. Just get it sorted!

  • AKoupparis Anthony Koupparis (@AKoupparis) reported

    @EE Yes I am , as you know nothing technical is available at the weekend - I still have no network and I remain on call !!! This is an utter let down - customer services can provide nothing at the weekend - please stop asking whether it is fixed and actually fix it ??!

  • dazzler1978 Darren Vaughan (@dazzler1978) reported

    @EE signal is useless down Tenby area. Wasn’t much better last night in Newquay either

  • Reenie___ Reen (@Reenie___) reported

    @EE Hi @EE after 6 calls, a complaint, a request to disconnect the line so that I can go to a competitor who would offer me a discount because as a local authority employee. Your company finally got their act together. Wasn’t the best customer service if I’m honest.

  • wendybfrost Wendy Frost (@wendybfrost) reported

    @EE I can private DM you. It doesn't excuse the fact that there are no numbers or emails on the website to use. Why do I have to use twitter to get a response? Shameful service. #EE

  • ManchesterRed Cat (@ManchesterRed) reported

    @EE need to cancel my contract but impossible to get through on 150. Is there a way to do this in writing? Nothing on the website to self-serve on this one.

  • saherio_ sandra kaluiokalani (@saherio_) reported

    @EE why is Your chat support so incompetent? Trying to activate my BT Sport and your team is useless

  • AshleyWhiteford Ashley Whiteford (@AshleyWhiteford) reported

    @EE hi, hoping someone can help. I recently upgraded and the monthly cost I signed up for (and have in my confirmation email) is different to the amount showing on my EE app