EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: City of Westminster, Southwark, Coulsdon, Croydon, Wandsworth, Beckenham, Lambeth, and Thornton Heath.

City	Problem Type	Report Time
City of Westminster	Phone	6 hours ago
Southwark	Phone	2 days ago
Coulsdon	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago
Southwark	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Chris Mason (@cmaso21) reported 3 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Warren (@warrenmcgrath1) reported 9 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  Lucy Callis (@lcallis) reported 10 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  AA Ron 🖤 👟 (@Munden87) reported 11 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Rochana Jackson (@rochanajackson) reported 12 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Shannon/Sharon (@duffshan) reported 14 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 19 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 19 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  Jenny Sanders (@gothtink696) reported 20 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Lucy Callis (@lcallis) reported 26 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  TricolorGav (@gauravleo7) reported 27 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Linzie Hunter (@linziehunter) reported 28 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Rubén Taluja (@Robinhio84) reported 31 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Ravi Dheer (@RaviDheer) reported 33 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Baserbillion Art (@BaserbillionArt) reported 41 minutes ago from Bromley, England

  I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

• 
  Agustin Pesciallo (@agustin) reported 45 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Adrian Bradley (@adebradley) reported 46 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Matt Bond (@MattBondVocal) reported 47 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  PapaQ69 (@AddicksGlenn69) reported 56 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ewan Stevenson (@EwanJStevenson) reported 57 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 5 minutes ago

  🚨SECURITY ALERT! If your @EE SIM card fails they require a maskless (& presumably no glasses / hat) scan of your face to replace it 🤬Also means any immunocompromised customer either risks their life or has to get a new phone number (top tip: NOT wt EE!)

• 
  Theloneliest Monk (@KvetchHell) reported 6 minutes ago

  @EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.

• 
  Lennox Richardson (@lennyrfc) reported 6 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

• 
  Alex (@Ahead18251112) reported 7 minutes ago

  @EE having tv/broadband issues in Plymouth! Is there an outage?

• 
  Alastair 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@ally_watp) reported 9 minutes ago

  Why is it when no matter what time of day you go on them, the @ee app & website constantly have issues

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 10 minutes ago

  @EE Funny.. says call or text you.. I have no signal!

• 
  IStreamSandwich - Stephen (@istreamsandwich) reported 10 minutes ago

  @Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM

• 
  Technicslover (@technicslover) reported 13 minutes ago

  @bt_uk can advertise all they like, but the fact remains they are an anti white super woke organisation who's sole purpose is to rip ******** out of people. Really hope they go out of business and take @EE with them.

• 
  Rob Myers (@RobLMyers) reported 14 minutes ago

  @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

• 
  Charl◯tt∃ (@dragons_weekend) reported 18 minutes ago

  @EE is there a WiFi outage in North Yorkshire ours has been down since 4am