EE

EE Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 11/23/2025 17:15

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Hackney, City of London, Dagenham, Paddington, Wembley, Purley, Croydon, Beckenham, Southwark, Caterham, Tower Hamlets, Bromley and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • V1admr VлaдимиR (@V1admr) reported from East Ham, England

    .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ric_ako Ricako (@ric_ako) reported

    @EE Could you help with my upgrade, no tracking information is available tho the phone is showing as in stock. Tried phoning 150 for help but waited for ages, only to get put on hold and then cut off 🤬

  • ManiUmaria RealTalkerSkywalker (@ManiUmaria) reported

    @EE is your broadband down in East London? Hasn’t been working for 24 hours now. Customer services the area is okay, however I would appreciate a 2nd opinion.

  • LukeUK5 Luke (@LukeUK5) reported

    @EE Hello, I followed instructions I received to cancel my free trial to BT Sport but I’m not sure if this has cancelled. I would like to cancel the full subscription, not just large screen. Can you tell me how I can check please?

  • KeithBarron ᴋᴇɪᴛʜ ʙᴀʀʀᴏɴ (@KeithBarron) reported

    @EE - Broadband doesn't work with non EE routers - when will this be fixed and do you have a forum thread or update portal?

  • hagfilms summit or nothing (@hagfilms) reported

    Dear @EE - stop pretending that you value our custom by offering me more crap I don't need for money I am not willing to pay. If you did value our custom, you would reduce our fees instead of leaving it to us to threaten leaving to get a better deal. C**ts!

  • PeterCMitchell1 Peter C. Mitchell (@PeterCMitchell1) reported

    @EE I had difficulties with your company over the summer. I was finally in a position to afford my own internet access this month, and was BLATANTLY LIED to by your in-store staff who told me I could only use EE as a service provider because the phone's previous owner used EE. I have

  • rachy_mills Rachael Mills (@rachy_mills) reported

    @EE well. I am shocked by the customer service receieved. EE agents have let me down. Thete staff are highly incompetent. Being told false information which has resulted in having to pay for cancellation. Long term loyal customer obviously means nothing. Not happy.

  • doncoffeeholic The Don (@doncoffeeholic) reported

    @EE can you help me with this please? There is literally NO WAY to contact you through phone, chat or web. Do I just wait for my credit record to get screwed up &/or debt collectors to rock up at my house?

  • miillsy Amy Mills (@miillsy) reported

    @EE Hi, I have a back up phone on an EE pay as you go sim, and I went to use the phone today after a while and it's showing no service, can you help please?

  • GregCampbell15 Greg Campbell (@GregCampbell15) reported

    .@EE The quality of your mobile phone signal for the last few days has been utterly dismal. I am in London NW2 and have calls cutting out and dropping continually for 3 days now. Was speaking to another EE user in the Solihull area this afternoon, who reported similar problems.