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EE Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0 and CR7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 11/08/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Hackney, Wandsworth, Hounslow, Camden Town, City of London, Islington, Greenford, Croydon, Redhill, Wembley, Tower Hamlets, Caterham and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Phone
United KingdomHackney Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • jmcomms Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • jmcomms Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • TheoEshun saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ibbiSIA ibrahim❄ (@ibbiSIA) reported

    @EE i forgot i did this tweet after i called them, my bad

  • lisa_rollo lisa page (@lisa_rollo) reported

    @EE your online chat support is not working can you please advise

  • CeejayNightwing Ceejay Julien (@CeejayNightwing) reported

    @EE On the plus side, the last tech I spoke to over the phone actually gave a damn enough to check my service history & discover a fault. The Openreach guy too was incredibly good & this all stemmed from a EE rep on twitter getting involved. Speed degrading already, copper aint fibre

  • Mid_WifeCrisis Polly James (@Mid_WifeCrisis) reported

    @AndrewMackeyUK @EE @LightningFibre Never even heard of them but, yeah, the names in all reviews sounds a bit questionable…

  • Cynicofsinope1 Cynic Of Sinope (@Cynicofsinope1) reported

    @EE You’re not the biggest network you can’t even respond to your customers or answer their calls, giving you bad reviews everywhere

  • LawrenceLexing Lawrence (@LawrenceLexing) reported

    @EE whats going on?! Ordered the S21 128gb as the 256gb is out of stock. You've taken my money, emailed me to say its on its way and then nothing. Called today to be told its actually out of stock and they "dunno" when it will be in stock again. Offered no resolution what so ever

  • LawrenceLexing Lawrence (@LawrenceLexing) reported

    Been with EE for over 5 years now and never had such awful service in all my time. Hopefully I'm not charged this new contract amount until my phone arrives as it looks like the plan has already been applied to my sim card. Also was told - "I dunno" regarding that query too @EE

  • glitterball123 Lyndsay L (@glitterball123) reported

    @EE trying to upgrade in store to be told your phone who you supplied is registered as a stolen asset is not the best customer experience!

  • Julia05 Julia Arthur (@Julia05) reported

    @EE Thanks for response. When my direct debit payment was not taken I called your customer services again told credit cards payments are still being taken and set this up for me. Does this mean what he did was fraudulent?

  • Dawn04600135 Dawn wilkinson (@Dawn04600135) reported

    @EE Hello I'm sick of my Internet not working I'm not going to pay for a service that's got speed problems I would like to have an engineer out to sort this or I'm going to find someone else to provide me an Internet service that works