EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Caterham, City of Westminster, Southwark, Croydon, Warlingham, Bromley, Purley, Wandsworth, Epsom, and Coulsdon.

City	Problem Type	Report Time
Caterham	Internet	5 hours ago
City of Westminster	Internet	7 hours ago
City of Westminster	Internet	8 hours ago
Southwark	E-mail	1 day ago
Croydon	Internet	3 days ago
Croydon	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Rubén Taluja (@Robinhio84) reported 4 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Cheryl Cavanagh (@xchezzacx) reported 6 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 10 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  PapaQ69 (@AddicksGlenn69) reported 14 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Steve N (@stevejax2003) reported 14 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Sam Tucker (@samgwentucker) reported 21 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Matthew Barber (@Matt_Barber4500) reported 22 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Adrian Bradley (@adebradley) reported 24 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  TricolorGav (@gauravleo7) reported 31 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  pavlin yankov (@paulondon666) reported 31 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Mandyphin28 (@mandyphin28) reported 32 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Ravi Dheer (@RaviDheer) reported 33 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Joe Wadsack (@vinesack) reported 41 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Teresa Walsh ● (@teresaspost) reported 46 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Matt Bond (@MattBondVocal) reported 48 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Stephen Hines (@hines_stephen) reported 51 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 57 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Dan Taylor (@danthomastaylor) reported 57 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Matthew Sexton (@matt_sexton) reported 59 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 9 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 10 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  Photo man (@ach59) reported 14 minutes ago

  @EE Is there anyone there who will actually talk to me so I can explain the issue? You keep doing the same checks & telling me it’s all working - it isn’t !!

• 
  𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠 (@IanCutress) reported 16 minutes ago

  @TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.

• 
  JanettoCornetto 🤿 (@janettocornetto) reported 18 minutes ago

  @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 19 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  James Fleming (@Anarchy_Jim) reported 22 minutes ago

  @status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?

• 
  Sean hgxn (@sean8lfc) reported 23 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 24 minutes ago

  @EE hi there need some help please. We have disconnected our broadband services and been asked to send back out router however we haven’t received any packaging or the QR code that had apparently been sent. How do I get another sent to us asap so we can post? Thanks

• 
  Dr Hanko Honkasson (@drhanko2) reported 24 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.