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EE Outage Report in Croydon, Greater London, England

Why is my EE service not working?

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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , SE25 , CR7 and CR0 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Dagenham, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Redhill, and Paddington.

CityProblem TypeReport Time
London Internet 6 hours ago
Hammersmith Internet 16 hours ago
Dagenham Phone 22 hours ago
London Phone 1 day ago
Croydon Internet 2 days ago
Croydon Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Raineywhufc
    ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • therealgavinm
    Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • KarenSm68145774
    Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • quocdang
    Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • ICEMAN2372
    BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • nash_gelnash
    Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • quocdang
    Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • nicolasjsmith
    Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • Jrake93
    Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesRa38747871
    James Randall esq. (@JamesRa38747871) reported

    @EE the issue is not with me, it is @ee unreasonably short notice of network coverage being 'turned off' for 4 days. will my telephone be able to call a wheelchair/mobility-scooter recovery company should I have a failure or injury whilst out and about in community?

  • JamesRa38747871
    James Randall esq. (@JamesRa38747871) reported

    @EE "Make sure you're aware.." your company give 2days notice 'network services will be unavailable for 4days': What "more details" do you need from me? Am I required to purchase a 2nd 'cellphone' from a different company to access community without risk of being stranded?

  • amandafox_86
    Amanda holly Fox (@amandafox_86) reported

    @EE network down sy9 5bb??

  • sandeeppurba
    S (@sandeeppurba) reported

    @EE I have no idea, once again you are going through planned maintenance. However the discounted issue has been there for about a month.

  • lorna_AB
    Lorna (@lorna_AB) reported

    @EE Having a lovely day off thanks. I was on the phone to upgrade this morning and unfortunately they couldn't bring your prices down to the same offers that three and O2 where offering for the Samsung s21.. 😭x

  • bluerhodfa
    Ira Theobold 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@bluerhodfa) reported

    @joolsmc @EE I had this from them yesterday, it's been going on for a good few days now. Network update: Our engineers are still fixing the problem at PA34 5PU. It should be back to normal within 2 days.

  • complainer1o1
    mr.c (@complainer1o1) reported

    @EE Yeah phone is good shame the experience of getting it through @EE has been an absolutely awful experience!!!!

  • RidgeRacer12
    RidgeRacer (@RidgeRacer12) reported

    @Mark29071823 @EE Again I’ve never had a problem with them,thanks anyway

  • Craig_Bailey41
    Craig Bailey (@Craig_Bailey41) reported

    @EE I'm trying to upgrade online and it keeps saying there's a problem when trying to display the page! It's constant no matter what link I try.

  • Mark29071823
    Mark (@Mark29071823) reported

    @BTCRobbo @EE My advise would be don't order wnything with ee they are terrible I cancelled yesterday after the worst customer service I have ever received from there Bilston store wouldn't ever go to ee