EE

EE Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR0, CR90 and CR2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 10/10/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Hackney, Croydon, City of London, Poplar, Barking, Dagenham, Wembley, Southwark, Bromley, Islington, City of Westminster, Redhill and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • flyerinhiding Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • marcflores Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • marcflores Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Marsh83Jon Jon Marsh (@Marsh83Jon) reported

    @James_Robbo_PGA @EE Switch to 3, they have always lead the market with data and I’d never change!

  • j3llyh3ad Rob H (@j3llyh3ad) reported

    @MikeeTHFC @EE Cheers Mike. FYI, I just texted HELP to 60071 and got a response from an EE Diagnostics bot, telling me that things should be resolved at my location by approx. 7pm today.

  • JimCase70526913 Jim Casey (@JimCase70526913) reported

    @EE Sim only deals poor with EE. Despite being an existing customer, wife's quoted more than double sky - for example.

  • joleen_smit Joleen Smit (@joleen_smit) reported

    @EE +447861451500 Please help

  • woggles93 Rosie (@woggles93) reported

    @EE What do we do to get an external antenna put on our caravan? Were looking at having mobile wifi inside, but the signal is better outside.

  • sparklexstyle Jenny Palmer (@sparklexstyle) reported

    @EE I have to wait until Tuesday for complaints team to come back to me - when BT will also be coming to fix my broadband - I moved to BT because they bought EE

  • sparklexstyle Jenny Palmer (@sparklexstyle) reported

    @EE No service from either EE or BT though I am paying them collectively £265 per month - terrible

  • MattCottam4 Matt Cottam 🇹🇭🏴󠁧󠁢󠁥󠁮󠁧󠁿🍊 (@MattCottam4) reported

    @MarkFlatley @giffgaff @EE It’s crazy how bad mobile signal is in the UK. I’ve NEVER had a black spot in Thailand, even on ferries crossing the sea. EE served me well last time out. 👍

  • MajinJudewell Judewell (@MajinJudewell) reported

    @EE internet has being up and down all day 😑

  • sparklexstyle Jenny Palmer (@sparklexstyle) reported

    @EE EE sent me a new sim on Weds - said it would take 3-5 days to arrive - knew that my BT broadband was down - but decided to deactivate my current sim at 11.01 pm last night and left me with nothing -