EE outages and service status in Croydon, England
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Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Croydon, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 12, 11:01 PM GMT+1.
- Internet (68%)
- Phone (11%)
- E-mail (9%)
- Total Blackout (5%)
- Wi-fi (5%)
- TV (2%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR7 and CR2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: Croydon, Southwark, Epsom, Wandsworth, City of Westminster, Caterham, Warlingham, Bromley, Purley, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
6 hours ago | |
|
Croydon
|
Internet | 8 hours ago |
|
Croydon
|
22 hours ago | |
|
Southwark
|
Total Blackout | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Epsom
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandI joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Rubén Taluja (@Robinhio84) reported from Camberwell, EnglandHi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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T y k e (@tykeharvey) reported from Worcester Park, England@ee 5G is worse than there 4G it never blood loads anything
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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James Meredith (@Jamesmeredith) reported from Camberwell, England@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Mandyphin28 (@mandyphin28) reported from Camberwell, England@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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MazDOz 💙🏴☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Lawen Lawko Karim (@LawenLawko) reported from Croydon, EnglandVery disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandIt just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandWhen joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Joe Wadsack (@vinesack) reported from Wandsworth, EnglandI have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eirian Jones (@OspreylianBlue) reported@EE just enquired about the deal on offer for 50GB and free EU roaming in your Carmarthen branch to be told it’s for new customers only. Poor service for us loyal customers
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Barbara K (@Nicky_2900) reportedHey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.
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OMG Beardd (@OMGBeardd) reported@becsav1 @EE Unfortunately Bec, this is retentions at their absolute worst chat will upsell you untold times. If you’re looking to keep your number and this is the only active line your account text PAC to 65075 and don’t even bother calling 150 to cancel otherwise give 150 a ring.
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David (@davidmatt28) reported@EE again shocking service from your **** company sent you a direct msg and same msg sent back here I come giff gaff
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Sabawoon Zazai (@Sabawoonzazai) reported@EE can someone please check why is my network down I for over an hour ?
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Jane Keywood (@Janeyk12) reported@EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service
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OMG Beardd (@OMGBeardd) reported@OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?
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Stuart Smith (@Galaxy42_) reported@EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.
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David Warren (@Daveyboy33i) reported@EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are
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Dexter Morgan VI (@DextersDesciple) reported@EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.