EE Outage in Croydon, Greater London, England

@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

Could not stress this, if you have a choice, do not choose @EE as your internet service provider

@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

@EE data service down in Twickenham. Do you know when it will be back up?

@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

@EE Good morning. Why have you suspended my Pay as go service ?

@EE are your app and website down? Can’t log onto either

@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

@EE ... Big Screen addition. When I got in touch to cancel my contract, another EE staff member said they are not aware of Big screen being cut from EE. So I cancelled, but now I just got a text saying I can have Big screen @ £10 a month. Its confusing! What's the truth?

@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

@EE Thanks Kristen. I'll see if the chat option comes back. However, I won't hold my breath unfortunately. As I said on my previous comments. I've been trying for days and it has never shown once. Chat no worky, upgrade options definitely no worky.

At least you know when @SkyHelpTeam broadband is down, you can rely on the super quick efficiency of @EE super fast 4G service, said nobody ever, apart from Kevin Bacon, but he doesn’t count #skybroadband #EE

@EE when going through customer services and you're told a manager will phone you between 1030-11am today no phonecall typical EE take your money then want nothing to do with you after that. Worst network out there coverage is a complete joke

@EE Thanks but I am signed up and didn’t receive an update until I’d reported it. If it’s a fault, that’s not an issue but there’s being ongoing engineering works in our area since August that were were initially & falsely told were faults.

@EE report internet not working caused by United utilities droylsden Manchester

@EE @claraamfo Get your #5G #globalistic crap off my timeline

Dear @EE just dropped into store to sort out esim issue. You have no means of transferring it in a sensible fashion. So I have to go to store. Store can’t do it today “because our back office systems are locked cos it’s first day back”. Seriously??

@EE Morning. Yet more problems in SY2. No signal again, poor service since Aug 20.