EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: City of Westminster, Southwark, Coulsdon, Croydon, Wandsworth, Beckenham, Lambeth, and Thornton Heath.

City	Problem Type	Report Time
City of Westminster	Phone	19 hours ago
Southwark	Phone	2 days ago
Coulsdon	Internet	2 days ago
Croydon	Wi-fi	3 days ago
Southwark	Internet	3 days ago
Southwark	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  T y k e (@tykeharvey) reported 2 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Danny Whitebread (@WhitebreadDanny) reported 3 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Matthew Sexton (@matt_sexton) reported 11 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Dave Ahern (@CorkGourmetGuy) reported 14 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Laura Hay (@Laura11389) reported 15 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Michael Wilkinson (@ThatMichaelW) reported 21 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Lucy Callis (@lcallis) reported 21 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Laura 🐐 (@Laura_Rads) reported 26 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Dave Ahern (@CorkGourmetGuy) reported 27 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  The Big Bakes (@TheBig_Bakes) reported 31 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Sam Tucker (@samgwentucker) reported 33 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Dell Smith (@HowardDellSmit1) reported 40 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Jon Turner (@jon_turner276) reported 40 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  G.Marshall Gleghorn (@gary2323) reported 42 minutes ago from Merton, England

  @EE Is online chat not working

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 43 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Yang Xu (@bostoed0624) reported 49 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Ewan Stevenson (@EwanJStevenson) reported 49 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 51 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Dan Dad 🔶 (@DanGinBrown) reported 53 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 59 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alastair 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@ally_watp) reported 5 minutes ago

  Why is it when no matter what time of day you go on them, the @ee app & website constantly have issues

• 
  Richard Marshall (@Marzy1867) reported 7 minutes ago

  @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

• 
  SaltyTech (@Captin__Caveman) reported 7 minutes ago

  @EE almost no signal in south worksop S80 2RS 😭😭😭

• 
  JayEnAar (@GorwayGlobal) reported 8 minutes ago

  Dear @EE Your website sucks. After logging in why on earth does it keep reverting to the opening page after every munu choice I make. All I wanted to do was to set up EU roaming (and be billed 2.72 per day) for ONE of the 3 SIMs on my account. Your website defeated me.

• 
  ArtDirectionK (@artdirectionk) reported 8 minutes ago

  *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

• 
  ChrisLee™ (@ChrisLeeTM) reported 11 minutes ago

  @EE how do I cancel my broadband? My bill isn’t due until the 27th yet you decide to disconnect my broadband at 10pm, meaning I can’t even call EE. Then you disable my router from even connecting to devices in my home such as a WiFi printer!!! WTAF! 😡

• 
  Handsome Nick (@Nicklo2k) reported 12 minutes ago

  @Marzy1867 @EE "Agent closed complaint within 5 seconds of setting it up" Sounds familiar.

• 
  Charl◯tt∃ (@dragons_weekend) reported 18 minutes ago

  @EE is there a WiFi outage in North Yorkshire ours has been down since 4am

• 
  im kind of a big deal (@markie_69) reported 21 minutes ago

  @EE can you please recommend a shop that has competent staff please? Been to Stevenage and Watford and I've never experienced such inept service..trying to take a phone in for repair is impossible..it really shouldn't be this difficult!!

• 
  Stuart de Rozario (@StuartdeRozario) reported 24 minutes ago

  @mark_wootten @EE might have something to say about that. Zero customer loyalty there too.