EE Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (50%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Sudbury, City of London, Hackney, Wembley, Paddington, Hammersmith, Sevenoaks, Caterham, Poplar, Dagenham, Croydon, Southwark, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ims
(@iakhtar1) reported
@EE Received a txt, contacted your unhelpful customer service and was categorically told it's government policy for EE to rise prices with inflation? The complaint was closed after Helen in your Exec Office rudely ended the call after 2mins. EE's customer experience is horrific!
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Southn 🇬🇧
(@officialsouthn) reported
@Alex34599534 @EE I called customer support twice, emailed and contacted them over twitter and now I should call the support again .... 😒
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Josh
(@Josh47213321) reported
@EE why is my EE smart hub going down about 3-4 times every day, it goes down for around 2hours each time, I have tried factory resetting, restarting the router, unplugging and plugging back in. But nothing works, I do not pay £29 a month to not be able to use it.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
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Sammy Lee
(@SammyLee_) reported
@EE hi I closed my account in January but as the account is closed, the app will not let me pay the final bill and every time I call it hangs up because my number is no longer registered- help!!
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Southn 🇬🇧
(@officialsouthn) reported
@Alex34599534 @EE Problems also started 4 to 5 weeks ago and Internet was working perfectly fine for 2 years before. 2/2
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Paige Millard 🌸
(@paigemillard14) reported
@EE ‘s customer service is ****! £600 phone bill due to their mistake .. threatening emails and text messages! 3 months worth of aggravation.. safe to say I won’t be renewing my contract with them at the end of it 😡😡😡
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Iain
(@P00chie666) reported
@EE when can I expect you to upgrade your systems in my area, little to no useable signal. Been like it for years. signal box/wifi calling is all well and good when I have broadband..(BT)
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ᴮᴱBTS GrammyNomineeBFF⁷Bookclub⟭⟬ 💜⟬⟭-D²
(@Alex34599534) reported
@EE @EE another day another no Internet connection from EE which has been going one for 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution
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Nagore Acedo
(@euskalduna75) reported
@EE Could someone help me to see where my order is please? Thanks.