EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Epsom, Wandsworth, City of Westminster, Caterham, Warlingham, Bromley, Purley, and Coulsdon.

City	Problem Type	Report Time
Croydon	Internet	16 hours ago
Southwark	Wi-fi	21 hours ago
Croydon	E-mail	3 days ago
Croydon	Internet	3 days ago
Croydon	E-mail	3 days ago
Southwark	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Laura Hay (@Laura11389) reported 23 seconds ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Dan Dad 🔶 (@DanGinBrown) reported 49 seconds ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 1 minute ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Craig Williams DJ (@craigwilliamsdj) reported 4 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 5 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Dave Ahern (@CorkGourmetGuy) reported 28 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 28 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 29 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Michael Wilkinson (@ThatMichaelW) reported 32 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Ana Escudeiro (@escudeiro_ana) reported 38 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Dell Smith (@HowardDellSmit1) reported 42 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  TricolorGav (@gauravleo7) reported 44 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Lucy Callis (@lcallis) reported 48 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Adrian Bradley (@adebradley) reported 48 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Dave Ahern (@CorkGourmetGuy) reported 49 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  TricolorGav (@gauravleo7) reported 51 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  PapaQ69 (@AddicksGlenn69) reported 51 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Tania Hinds (@TaniaTells) reported 51 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  James Meredith (@Jamesmeredith) reported 58 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Dan Taylor (@danthomastaylor) reported 60 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 6 minutes ago

  @EE you say this. Get even more from your new phone with 5G+ on the UK's best network, and stay ahead when it matters most. But the phone doesn’t say you’re ever on 5G+ it’s in my area but phone only shows as 5G so am I getting the + or not?

• 
  The Fulham Oracle (@TheFulhamOracle) reported 8 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

• 
  TRUTH (@paulamobi) reported 10 minutes ago

  @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

• 
  Opeyemi Daniel (@DinaGlyphs) reported 11 minutes ago

  @Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.

• 
  Rach 🇪🇺 (@MsVespertilio) reported 15 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Lin (@LinzieM79) reported 17 minutes ago

  @EE I’m trying to get through to your “thinking of leaving” because I’m having trouble with internet in every other room except the room the hub is in but I keep getting disconnected

• 
  Paul Davis (@GtiJazzBlue) reported 18 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  Zander Lavall (@Zander_Lavall) reported 24 minutes ago

  @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 25 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?

• 
  Ian (@iandavies10) reported 26 minutes ago

  @O2UK did I get a good deal because I can't get reception pretty much anywhere? Switched from @EE and frankly devistated. Had no idea EE were that far ahead of you in terms of network coverage.... (Took ages posting this because of the rubbish network ..)