EE

EE Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR4 and CR0.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 01/20/2026 13:25

January 20: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Hounslow, London, City of Westminster, Southwark, Camden Town, Wandsworth, Newham, Wembley, City of London, Croydon, Beckenham, Hackney, Hammersmith, Sevenoaks and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Wi-fi
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomSouthwark Wi-fi
United KingdomCamden Town Internet
United KingdomWandsworth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • r1k1n Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Spezzington LifeIsDifficultEnough (@Spezzington) reported

    @EE It's been slow for days but I don't measure it all the time

  • emzee2908 Emma Arnold (@emzee2908) reported

    @EE is there a problem with your top up service today as can’t seem to top up on app, website or 150! Declines payment even though funds available!

  • junk2funkco upcyclejewelleryco (@junk2funkco) reported

    @MarcAllera @Qualcomm_EU @EE Within 10 minutes of being with EE I’ve realised how appalling your service is. 15 minutes on hold twice and still nobody can answer the phone. Beyond a joke!!

  • ethvn97 ethan NT (@ethvn97) reported

    @EE help pls

  • Miss_lmcginty Miss McG (@Miss_lmcginty) reported

    @EE hi, my EE service has disappeared for the last couple of hours. Can’t call as calling is not currently enables. Can you help please?

  • NafeesJafry Nafees Jafry💙 (@NafeesJafry) reported

    @SkyHelpTeam @SkyHelpTeam Been done a bazillion times before.Always told "no issue" or "speed to property is ok." Sorry, but I pay £20 pcm for mobile calls, oodles of data I can't even put a dent into it and to top it all @EE mobile speeds kicks Sky's BB to the sideline and beyond for less ££

  • ctewellbeing ctewellbeing & Mental Health (@ctewellbeing) reported

    @RealMattLucas @EE Sounds like a fake scam, it is against the law to make such threats of recovery,enforcement, damage to credit in regards to any alleged debt.

  • 1_udder_thing Catherine Broomfield (@1_udder_thing) reported

    Hey @EE your flaky website took my money for topping up data on my 4GEE mini Wi-Fi router, then crashed (again) You’ve taken my money and I’ve got no data Wud like some customer service please and maybe even some data for my money

  • jessicabirkin97 Jessica Birkin (@jessicabirkin97) reported

    @EE Hi Chris Not a problem, appreciate if someone could call me. Is there a way to schedule a rough time for the call?

  • DiamondXGeezer Maddie (@DiamondXGeezer) reported

    @EE There was disruption due for 1 day yesterday in SN14/SN15, I still have no signal, I don’t get 4G anywhere, phone calls can be made but neither person can make out what eachother is saying… please sort this asap! I need my signal!