EE Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Wandsworth, Newham, Kensington, Ealing, Southwark, Purley, Croydon, Poplar, Hammersmith, Wembley, Islington, Worcester Park and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Phone | |
| Wandsworth |
Phone | |
| Newham |
Total Blackout | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
-
Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
-
Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
-
TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
-
Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
-
PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
-
Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
-
James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
-
PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
-
S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
-
PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
-
Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
-
James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
-
Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
-
PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
-
GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sara Lewis
(@VaticanCameos25) reported
When are you going to fix the problem in BA5 Wells. Website yesterday said it would be fixed by tonight and now it doesn’t give a date at all. I work from home and need that connection and don’t get mobile signal in my house despite what @EE say…
-
Pete Smith
(@petes2020) reported
@EE I assume you mean the roaming query? If you are still to charge me £2 per day per phone then yes it help would be good 👍
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
@PlexNetflix @EE @VodafoneUK I remember when I used to try and use #Periscope with Three, most locations were a dud cuz of their rubbish network
-
Mrs P
(@RachPirie) reported
@EE hi, daughter got new iPhone 13 mini today, have transferred everything, put in sim from old phone, no EE signal on new phone. Have tried turning it off and on again. Any ideas?
-
aang
(@btc4321) reported
@EE I don't know what you can do to help?
-
Martin Phillp 🔶
(@PlexNetflix) reported
@MusicMoofie @EE @VodafoneUK Yours is better than mine. I'm only getting 7mb down/3mb up on Virgin/Vodafone on 4G with a ping of 50. My home broadband has a ping of 6. The lower the better!
-
Wendy Harris
(@WendyHarris82) reported
9) following the story here on the #identityfraud to obtain a new phone contract from@a bogus #carphonewarehouse scammer. @EE was brilliant in their customer service this morning. It’s now with their internal fraud team 🙏🏻
-
HBYay
(@hb_yay) reported
@matthewparking3 @EE Aaah, thought it would’ve worn off by now seeing as it’s gone down like a lead balloon. They’re clearly “all-in” with this awful campaign.
-
Anything But Normal
(@TheUnionWithers) reported
@EE It’s slow slow slow again today
-
Glyn
(@gtothet123) reported
@ee why is the signal so bad lately everywhere? And there are dropouts all the time. I no longer get signal in areas that I used to either