EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, Beckenham, Southwark, Bromley, Mitcham, Caterham, Wandsworth, Epsom, and Warlingham.

City	Problem Type	Report Time
Croydon	Total Blackout	3 hours ago
City of Westminster	E-mail	17 hours ago
City of Westminster	Wi-fi	21 hours ago
Beckenham	Internet	3 days ago
Southwark	Wi-fi	4 days ago
Bromley	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Chris Mason (@cmaso21) reported 1 minute ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Ravi Dheer (@RaviDheer) reported 3 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Dan Dad 🔶 (@DanGinBrown) reported 3 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  PapaQ69 (@AddicksGlenn69) reported 4 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Linzie Hunter (@linziehunter) reported 5 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 8 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  James Meredith (@Jamesmeredith) reported 14 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Marein Overbeeke (@marein_marein) reported 22 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Ewan Stevenson (@EwanJStevenson) reported 28 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Lucy Callis (@lcallis) reported 30 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Baserbillion Art (@BaserbillionArt) reported 39 minutes ago from Bromley, England

  When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 41 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Veena Patel (@VeenaPa42103967) reported 41 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Ewan Stevenson (@EwanJStevenson) reported 41 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Rubén Taluja (@Robinhio84) reported 46 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 49 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 50 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Lawen Lawko Karim (@LawenLawko) reported 57 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 57 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 57 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 5 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

• 
  Andrew Robinson (@apr9999) reported 8 minutes ago

  @sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!

• 
  G E E T U P 💪🏼 (@dalli_72) reported 9 minutes ago

  @EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am

• 
  Phil Newsom (@Newsom_13) reported 9 minutes ago

  @EE I've been a customer for years, I ask for help and get none. What's going on? You used to be so helpful

• 
  Paul (@Paolomc84) reported 10 minutes ago

  @EE I’ve swapped my benefit to tnt sports. I had it before but the activation link doesn’t work and hbo/tnt can’t find my email to sign in?

• 
  Martin Elliker (@MartinElliker) reported 11 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Ant Wilson (@AntWilson15) reported 11 minutes ago

  @EE There multiple people i know having this issue !!

• 
  Will Wright (@WillWri36918764) reported 17 minutes ago

  @EE when are you going to sort my internet! It doesn't work! Since January, you're a joke

• 
  John Lee Garrett (@johnnyg_pinty) reported 19 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

• 
  joe bloggs (@thebadgerf1) reported 23 minutes ago

  @EE Would do but I have no signal