EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: City of Westminster, Southwark, Coulsdon, Croydon, Wandsworth, Beckenham, Lambeth, and Thornton Heath.

City	Problem Type	Report Time
City of Westminster	Internet	17 hours ago
City of Westminster	Internet	2 days ago
Southwark	Internet	2 days ago
Southwark	Internet	2 days ago
City of Westminster	Phone	4 days ago
Southwark	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Niki Hutchinson (@nikihutchinson) reported 1 minute ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Matthew Sexton (@matt_sexton) reported 5 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 6 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Tania Hinds (@TaniaTells) reported 8 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  ✈️ B (@_beckid) reported 10 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Karen Alford (@KarenA_69) reported 11 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 13 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  AA Ron 🖤 👟 (@Munden87) reported 26 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 29 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 35 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Mark S (@whiskey_soaked_) reported 36 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 40 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 46 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Laura Hay (@Laura11389) reported 48 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Rubén Taluja (@Robinhio84) reported 48 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Dave Ahern (@CorkGourmetGuy) reported 49 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Jenny Sanders (@gothtink696) reported 56 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  James Meredith (@Jamesmeredith) reported 58 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Stephen Hines (@hines_stephen) reported 58 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Sam Tucker (@samgwentucker) reported 58 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Too Tall (@TooTall03965500) reported 1 minute ago

  @EE No point really. It’ll be fixed when it’s fixed, and then it’ll be countdown to the next issue. I’m not going to regurgitate the same old comments, but after nearly 20 years of zero improvements to the signal in all my area, and excessive annual tariff increases, I’ve had enough.

• 
  ParkEnd Now Block002 (@parkendgoodison) reported 3 minutes ago

  @ad_moran4 @EE @O2 O2 is ****

• 
  peter bruce🐟 (@peterbruce) reported 4 minutes ago

  @EE you can also tell open reach engineer not to turn up to carry out installation because he will be turned away, it will be video recorded and posted here if he does turn up , to reiterate the customer wishes to cancel within 14 days cooling off period which you are refusing .

• 
  Gill Clarke 🐝 (@Gillykins58) reported 5 minutes ago

  @MCFC2012 @EE I did wonder if it was a local problem. Sorry you having to put up with that. Must be really annoying.

• 
  Xander (@xanderwasserman) reported 7 minutes ago

  @SomeUKTeslaGuy @EE Might be a stupid question, but have you considered @Starlink?

• 
  martin stubbs (@martinstubbs24) reported 8 minutes ago

  @jdklfc @EE Just leave EE. I joined 1pmobile you can use your data for free in eu countries. No difference because they use ee network

• 
  MARV (@marv33067105) reported 12 minutes ago

  @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

• 
  Mr J (@Mr__J_J) reported 21 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  Beneficiary of the Bene Gesserit (@ItsNotTobias_) reported 22 minutes ago

  .@EE have been trying my patience all day. This is the worst it’s ever been. Everything everywhere my back foot!

• 
  Mark Bleach (@BlastItBle8chy) reported 22 minutes ago

  @MajorManor @EE We’ve had the same issue in SN1 central Swindon with 4G for years. Their coverage map is cleverly designed not to show how many bars, we’ve had one bar for at least 8 years yet it shows covered. Reality check, we can barely hold a call without using WiFi calling. They don’t care.