EE

EE Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 02/13/2026 13:00

February 13: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Wandsworth, Purley, City of London, Wembley, London, Barking, Hackney, Croydon, Southwark, Paddington, Islington, Coldblow, Poplar, Dorking and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomPurley Internet
United KingdomCity of London Total Blackout
United KingdomWembley Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • Jashanks79 James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • vinesack Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE i want to cancel the phone insurance please let me know how?

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • harrybilbao Harry Bilbao (@harrybilbao) reported from Poplar, England

    @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • Boblex Bobby Chakraborty (@Boblex) reported from Hackney, England

    @EE is there a problem in the N16 area. My signal being awful for the last few days

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • xtophie kristof maximoff (@xtophie) reported

    Hi @EE any network coverage issue around NW11 ?? Your service has been fluctuating for the past 5hours and your app is unresponsive.

  • tom_pinnock54 Tom Pinnock (@tom_pinnock54) reported

    @EE - Your online chat feature is unavailable and the only way to contact you to tell you that I have no signal at all is to phone you. Clever.

  • B25dave David Farrell (@B25dave) reported

    @beechishere @EE @ThreeUK Mine is £23 but with no benefits or smart plan as every app never worked for me anyway

  • klward2 Kirsty Ward (@klward2) reported

    @EE can you help, signal suddenly really poor and cannot make calls on my phone from home now

  • GrumpyPandaF1 John (@GrumpyPandaF1) reported

    @EE Hi,I've been sent a Picture/Video Message & can't Access it. I opened the link & entered my Phone Number with & without the 447 bit & the Password you sent numerous times & it's not working! Why does it have to be so bloody complicated it's ridiculous!

  • shauncroft1985 Shaun Croft (@shauncroft1985) reported

    @EE your phone sales service is a joke

  • CrypticJE CrypticJE 🍌 (@CrypticJE) reported

    @justdezza87 @EE I am located near glasgow have same issue

  • ThegardenerRob Rob Lock (@ThegardenerRob) reported

    @bt_uk @ee I’m sure I’ve seen a “best of both” broadband combining 4G and fixed line service for resilience .. how can I find out more about this … I don’t see it on your websites

  • NansiG2 Nansi George (@NansiG2) reported

    @EE any update on the outage for the last 24 hours in Machynlleth, Mid Wales?

  • kimberleyseddon Kimberley S (@kimberleyseddon) reported

    @EE very frustrated this morning - got a split service as switched telephone number from other provider, unable to send/receive texts and calls, would love to speak to a human rather than being fobbed off by automated messages.