EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, Southwark, Warlingham, Bromley, Purley, Wandsworth, Epsom, and Coulsdon.

City	Problem Type	Report Time
Croydon	Internet	21 hours ago
Croydon	Phone	1 day ago
City of Westminster	Internet	1 day ago
Croydon	Internet	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Lucy Callis (@lcallis) reported 8 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 11 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  CharlieH 💙 (@MissCharlesV) reported 14 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 14 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Karen Alford (@KarenA_69) reported 15 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Olga (@olgabudimir) reported 15 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Teresa Walsh ● (@teresaspost) reported 22 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  shams (@SaaShamsu) reported 24 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Andrew Pines (@AndrewRPines) reported 28 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Lawen Lawko Karim (@LawenLawko) reported 29 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Jenny Sanders (@gothtink696) reported 31 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Steve N (@stevejax2003) reported 41 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Walee (@thebrownmayn) reported 42 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Ravi Dheer (@RaviDheer) reported 43 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Matias Cervi (@Tute) reported 43 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Agustin Pesciallo (@agustin) reported 44 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 44 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Sutton Carers Centre (@SuttonCarers) reported 50 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Veena Patel (@VeenaPa42103967) reported 57 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Baserbillion Art (@BaserbillionArt) reported 59 minutes ago from Bromley, England

  When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Milbank (@ChrisMilbank) reported 5 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Mikey (@Mikey_Robs_91) reported 6 minutes ago

  @EE in America for the world cup need data and phone signal!!! Any updates

• 
  🐐 (@oatesch) reported 7 minutes ago

  @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

• 
  Photo man (@ach59) reported 8 minutes ago

  @EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating

• 
  Sean hgxn (@sean8lfc) reported 10 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Alun Morgan (@Broomrig) reported 10 minutes ago

  @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.

• 
  James G (@jgoodliffe_) reported 10 minutes ago

  @EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?

• 
  Peter Alston (@paalston) reported 13 minutes ago

  @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 18 minutes ago

  @TomTugendhat @O2 @EE You're right. I never have trouble with reception in France. BUT Tom if you ever had to deal with French telecommunications companies you would quickly realise our own EE/BT customer services are far better.

• 
  Ahmet Douas (@ahmetdouas) reported 20 minutes ago

  @status_is_down @EE I’m down