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EE outages and service status in Croydon, England

Why is my EE service not working?

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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , SE25 , CR7 and CR0 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Leatherhead, City of Westminster, Southwark, Poplar, Croydon, Wembley, Hammersmith, Dagenham, Lambeth, Tower Hamlets, Wandsworth, Greenford, City of London, and Thornton Heath.

CityProblem TypeReport Time
London Internet 3 hours ago
London Internet 5 hours ago
Leatherhead Internet 17 hours ago
Leatherhead Internet 19 hours ago
City of Westminster Internet 24 hours ago
London Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • MrMitchell
    The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • MissCharlesV
    CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • paulondon666
    pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • MissShannyToms
    Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • thebrownmayn
    Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • linziehunter
    Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • pheauteau
    Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • gillybee66
    gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

  • adamvdb
    Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • mobiasstrip
    Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • robertdelamere
    Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • samdowler
    Sam Dowler (@samdowler) reported

    @EE Wow. Just received possibly the worst customer service in all my many years on EE. Not only was I not told about ‘extra charges’ on my bill, they weren’t on the itemisation and the man at 150 was just incredibly rude and patronising to me on the phone. Am in shock!

  • belfastroadster
    Jonny Clark (@BelfastRoadster@birds.town) (@belfastroadster) reported

    @EE Never mind - panic over. Any reason for that #outage?

  • Roman1st_
    Roman (@Roman1st_) reported

    @frankyjharte @JamesUpsher @EE Nope, didn’t get it sorted, still having issues and EE have been unable to sort it

  • raymacuxbridge
    Raymacuxbridge (@raymacuxbridge) reported

    @EE just been to your amersham store to discuss an upgrade and it was a terrible experience. Really poor customer service and didn’t listen to what I wanted. As a customer of many years, I will be looking to change provider.

  • dok_apokalypse
    Doktor Apokalypse 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇺🇦🌈 (@dok_apokalypse) reported

    @EE I've sent DMs but don't know if you have them as no reply and my speed test is showing reaaally slow connection and most apps saying no connection at all.

  • JohnSlinger
    John Slinger (@JohnSlinger) reported

    @Plusnet @EE @WeAreOpenreach many Ukrainian refugees are leaving host families in the coming weeks. Many have children who depend on the internet for school work & to stay connected with friends & family. Sorting contracts can be difficult & costly. Can you help?

  • HeroWithNoFear
    Tayyab Mehbub (@HeroWithNoFear) reported

    @katiehaygarth @EE I am also having problems. I work at Fairfield Hospital, Bury and my little one goes reception. My wife is at home atm and always finds the signal extra bad at home downstairs for some reason. It hardly ever picks up a signal. I hope things get better soon

  • james_carr1999
    James 🚗 (@james_carr1999) reported

    @EE hi. I’ve got no bars in a place where I normally get full!! I need to make phone calls and I can’t… can someone help me please

  • frankyjharte
    Franky Harte (@frankyjharte) reported

    @JamesUpsher @EE @Roman1st_ Hey 👋 Are you using ESIM or regular? I’ve been onto tech support on the phone last night who reset everything but I still have the same problem. I’m on ESIM, and that the only thing I’ve changed since the new phone so wondering if it’s that.

  • nel_amadea
    Amadea Nel (@nel_amadea) reported

    @EE PLEASE explain why it is impossible to cancel a pay as you go sim subscription. We have been trying since November!! Why!!??? We’ve spend hours trying, you can’t get any service, pathetic!