EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: City of Westminster, Beckenham, Southwark, Bromley, Croydon, Mitcham, Caterham, Wandsworth, Epsom, and Warlingham.

City	Problem Type	Report Time
City of Westminster	E-mail	11 hours ago
City of Westminster	Wi-fi	14 hours ago
Beckenham	Internet	2 days ago
Southwark	Wi-fi	4 days ago
Bromley	Internet	4 days ago
Southwark	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  TricolorGav (@gauravleo7) reported 6 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Lawen Lawko Karim (@LawenLawko) reported 10 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Mandyphin28 (@mandyphin28) reported 10 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 23 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 30 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Sam Tucker (@samgwentucker) reported 31 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Matthew Barber (@Matt_Barber4500) reported 34 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Laura Hay (@Laura11389) reported 36 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  lauren (@wanderlaurst) reported 42 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Teresa Walsh ● (@teresaspost) reported 42 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 43 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  Danny Whitebread (@WhitebreadDanny) reported 43 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Michael Wilkinson (@ThatMichaelW) reported 43 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  PapaQ69 (@AddicksGlenn69) reported 44 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ana Escudeiro (@escudeiro_ana) reported 50 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Rubén Taluja (@Robinhio84) reported 51 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Ana Escudeiro (@escudeiro_ana) reported 55 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Veena Patel (@VeenaPa42103967) reported 56 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Chris Mason (@cmaso21) reported 57 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Matt Bond (@MattBondVocal) reported 59 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross Smith (@Ross1million86) reported 8 minutes ago

  @EE @scottysmith81 Fix the problem you Ai bot 🤖

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 14 minutes ago

  @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

• 
  jas🛸 (@jasminight3) reported 20 minutes ago

  Why is it despite the charger iPhones with a lightning cable don’t seem to charge or are always ‘slow charging’ ??😤 @EE @Apple

• 
  Mark Davison (@MarkDavisonUK) reported 20 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

• 
  … (@Ian_Maitland) reported 25 minutes ago

  @EE You just leave it to me, the paying customer with no service. I’ll get right on it as soon as I have a signal.

• 
  Greg (@Peter_Gregory_H) reported 25 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  G E E T U P 💪🏼 (@dalli_72) reported 26 minutes ago

  @EE I need help now setting my device up me eSIM has disappeared and I only have an eSIM phone!!! 😭😭😭😭 can’t access data or anything

• 
  Raymond Dillon (@rayd_250592) reported 29 minutes ago

  @EE Broadband and phone down in the BT79 postcode checker. Any idea when it will be back up?

• 
  Rob Dyson (@dysontour) reported 29 minutes ago

  @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

• 
  Will Wright (@WillWri36918764) reported 30 minutes ago

  @EE when are you going to sort my internet! It doesn't work! Since January, you're a joke