EE Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, London, Camden Town, Wandsworth, Croydon, City of Westminster, Tower Hamlets, City of London, Poplar, Ealing, Hammersmith, Sevenoaks, Hackney, Bromley and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Atan
(@Joshsamuelatan) reported
@EE any chance of cutting down the amount of automated messages when we call up ?? literally was on the phone listening to automated messages for 5 minutes when the actual phone call took less than 30 seconds....
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Hayley Jones 🏴
(@hayleyj67296570) reported
@EE please can you tell me which number to call to speak to someone regarding connection problems? Phone dropping in & out of emergency calls only
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Allyn.
(@AllynThatsNotMe) reported
@chrisleonarduk @EE Lucky you got through to someone! I hung up after 35 minutes of having depressing music balled down to the phone at me. #EESucks
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Urm
(@erm2urm) reported
@EE hi. I can can only use my phone thru WiFi. Can you tell me why this is happening? Everytime I try and use the network it connects to my intended call but I can't hear anything then the line goes dead!
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Christopher Blake Hill
(@Christo03655605) reported
@EE FOR 2 months I have had no access to my online account via EE app. I can’t check my data or buy data. EE seem incapable of fixing this problem with no end in sight.
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mark purcell
(@MPurcellTailor) reported
@EE dearest EE, please can you allow me to log into my mobile account. How can a company your size be so crap online? You're great at texting me adverts but I can't stop them without logging in. I've only been with you for 20+ yrs 🤯
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K1974
(@jellyk1974) reported
@EE can you tell me why it’s costs me more to upgrade as an existing customer than the deals for a new customer? If I buy as new handset instead of upgrade I can’t keep my number even though I’m staying with EE?
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John Conry
(@jconry) reported
@EE ‘We’re currently receiving a very high number of calls…’. No you’re not, you’re just not employing enough agents. How you’ve got the nerve to put the words ‘customer’ and ‘service’ in the same sentence I don’t know.
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James Shanks
(@Jashanks79) reported
@EE You've lied to me in-store, called and thought I was getting better service but lied to me again. I upgraded in good faith after being lied to like I'm a fool and you have failed to deliver. I was told I was getting my iPhone 14 pro max today and now I'm told no idea when
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Katrina Jones
(@Sandy_Snails) reported
@EE I’m trying to cancel a sim only contract with you. Constantly just being given a STAC code which doesn’t help as I’m not moving to a new provider. Number on the website doesn’t work and live chat keeps crashing. Help please!