EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Camden Town, Sevenoaks, Southwark, Hackney, Bromley, London, Croydon, Hounslow, Islington, Banstead, Sutton, Wembley, Streatham, City of London and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Sevenoaks |
Internet | |
| Southwark |
Internet | |
| Hackney |
Total Blackout | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@beauchamp45 @EE Sounds awful. The last thing you both needed.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pain in the Arsenal
(@PainArsenal) reported
@RegardsChief @EE I always get confused by how companies put “price will increase by RPI plus 3%” or something in their contracts. It’s basically telling you they will mug you off each year and there’s nothing you can do about it (except cancel and go to a competitor)
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vicki
(@vikkih110) reported
@EE please aort it out…..3rd day in a row with no signal! what is going on?!!!
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Rachel 23085ds
(@Rachel23085ds) reported
@PaulRei91519270 @BarbaraSutton15 It's so hard to know what to do isn't it. I've gone for 12 month fix, I think I heard there was some hope it might come down next April. But it wasn't a confident hope. Just had an email from @EE and my phone bill is going up a whopping 7.5% too!! I can't wait to cancel it. 😨
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Brig
(@OilAccount) reported
@YardleyShooting @TalkTalk @EE couldn't agree more, that's why it's worth paying a little extra for good service to smaller companies
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MissLegacyFan
(@MissBlack01) reported
@RegardsChief @EE **** company. Was with them for years on a contract. Binned em as they wouldn't give me a better deal after years on their hook. No ***** given by them or me. Moved to 3. Cheaper & roughly same level of coverage.
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Martin Allen
(@stearsby) reported
@EE Thanks Helen - I know EE are raising them in line with terms because I got the email saying they were. The reasons given are corporate-speak for 'we need to maintain our astronomical profit margins'. The customer always has to just put up or shut up.
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David Beales
(@bigmoledavey88) reported
@EE is there a reported downage in Sheffield UK currently? Broadband is completely offline and while I can ring out on my mobile it seems your 150 services are also down as calls won't connect?
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ScouseKev
(@scousekev84) reported
@EE disgraceful increase of nearly £7 a month due to CPI inflation, you should hang your heads in shame.
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Bernard Turbine
(@TurbineBernard) reported
@EE Is your phone networks down? Unable to contact you on any numbers…
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Roger Crabb
(@rcrabb200) reported
@EE If you could feed it back that would be great. I did try contacting support via 150 but I got fed up waiting in the very long queue! Do you need the number in order to report it - if so is it safe to put it in this tweet?