EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Tower Hamlets, London, Southwark, City of London, Poplar, Croydon, Ealing, Camden Town, Hammersmith, Sevenoaks, Hackney, Bromley, Hounslow, Islington and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| City of London |
Phone | |
| Poplar |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Gel
(@nash_gelnash) reported
from
Camden Town, England
@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!
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Kingbiniboi
(@kingbiniboi) reported
@EE @EE I was still left unattended and provided with incorrect and misleading information about account restrictions, later disproven by EE customer support. This represents a failure in customer care, accessibility awareness, and basic professionalism.
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Darren
(@2SortsNorfolk) reported
@chloexolouise @EE When the call centre was UK based I never waited long. I left for other reasons, price mainly. I was with them since the One2One days.
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Tom
(@tom_lewo) reported
@EE hello, tried paying my bill on the app 2 days in a row .. takes my money and says it’s not gone through, then I have to wait for the refund.. never had an issue before so??
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Steve Jones
(@jonesstevene) reported
@TheCarlFord @EE_helphub90 @EE You're a financial educator and you can't spot the most basic of support scam sites. I hope people who you might be about to educate see this and run a ******* mile.
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Kingbiniboi
(@kingbiniboi) reported
@EE @EE Please log this as a formal complaint and process my PAC request. I understand my right to leave.
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David Hooton
(@DaveHooton) reported
@EE shocking customer service yet again, upgraded this morning which was all fine online, only to get a cryptic text saying that there is an issue and to call 150. Been on hold for ages and given up. Here's an idea,call me and I'll answer!
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Steggles
(@Steggles_OSRS) reported
@EE your internet has to be the biggest joke of all time, continuous dips, throwing me off completely like 3 times a day while working from home. I call and an engineer comes to help, says we need a new router. It’s been 5 days and still nothing else heard. Get me OUT of contract
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Kingbiniboi
(@kingbiniboi) reported
@EE @EE. @CustomerSu88176 I also have medical issues affecting my eyesight, which were explained, and I had to leave for a hospital appointment. I don't feel safe returning to that store again. I am asking for this to be handled outside of the store and formally reviewed.
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DEVONLAD
(@DEVONLAD7) reported
@ee still cannot login to either of my accounts, can't download invoices, nothing. @ofcom when are you going to do something about this, their website just doesn't work, they can still put their prices up though!