EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Wembley, Poplar, Dorking, City of Westminster, Epsom, Southwark, Croydon, City of London, Kensington, Islington, West Wickham, Fulham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Wembley |
Internet | |
| Poplar |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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pip 🕳️
(@philford) reported
from
Islington, England
@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mo
(@2moAsad) reported
@EE hi,Your agent hanged up, no call back. When I eventually got through again I was informed your systems are down and to call back. 25 min on hold and no answer. Please can a experienced EE agent get in the touch to resolve an easy SIM upgrade task?
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Anonymous
(@PopsAnonymous) reported
@EE Just fail to communicate with customers then? How about I just don’t pay my bill this month - see if you talk to me then?
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Peter Hinchliffe
(@PeterHinch) reported
@EE What's going on with the business login - it's been erroring for 2 day now. I can't export my invoices!
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MrsP
(@KatieHallworth) reported
@EE Hi, I have absolutely no signal today. Are there currently issues with EE?
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PhillyHammer 🔥父🔥
(@PhillyHammers) reported
@EE - my 5G and 4G are down and the app is locked out - I’ve never had this issue before
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Chris Hicks
(@hicks_chris) reported
@EE Hi Jenny, done & text confirms full allowance as it should be so it’s just the EE App that has an issue & that doesn’t show full allowance.
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Matt Hams
(@Matt_Hams) reported
@EE I put in a pre-order for a Samsung watch 5 pro about a week or so ago and haven't heard anything about when it's gonna be delivered. I know some people have already received theirs so it's got me wondering what's happening with mine. Can you help??
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Slippery Biscuit
(@_AllTheSocials_) reported
@EE I’m very clear on the situation. 1 of 2 things happened. 1) advisor didn’t read my message properly. This is all too common or 2) they fished for personal info when they shouldn’t. Either is a poor customer experience. Something I’m often and annoyingly vocal about.
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Slippery Biscuit
(@_AllTheSocials_) reported
@EE Do you guys need an official complaint being made before accepting feedback?
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Chris Campbell
(@Tw0pAcPr0) reported
@EE I was told it would be 7 to 10 days which has been and gone, unfortunately samsung as a company dont care about their customer or their product. May I ask why you are bothering Rach?