EE Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25, CR2 and SE19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (48%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Camden Town, City of Westminster, Croydon, City of London, Caterham, Hackney, Hammersmith, Southwark, Barking, Dagenham, Hounslow, Paddington, Newham and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Camden Town |
Internet | |
| City of Westminster |
||
| Croydon |
||
| City of London |
Phone | |
| Caterham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
-
Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
-
Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
-
Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
-
Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
-
Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
-
Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
-
DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
-
Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
-
Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
-
Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
-
Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
-
Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
-
Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
-
Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
-
tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
-
Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
-
Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
-
MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
-
Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Surj
(@SurjSingh1979) reported
Hi guys having issues with @EE pocket landline. I keep getting calls from people thinking I'm Apple or Samsung. They are even dialling a different number but coming through to me. Happening for a last 3-4months. Anyone having issues? #ee #pocketlandline
-
Ffs 💙
(@warriorqueenage) reported
@EE @bearheadroom There ARE tech issues. Both my partner and I have no service on our phones. Please can you look into this.
-
Niaz
(@niaz_music) reported
@EE my phone is having trouble picking up a strong signal in a reliably 4G area, the most I can get is a really weak 4G signal or 3G
-
Matt Hill 🏳️🌈
(@mattpaulhill) reported
@EE you’re service is getting worse... how can you upgrade my phone and not include the new charger it needs?! Been on hold for hours yesterday and today and still no answer. Not to mention better offers for new customers and not for existing ones?! Please contact me.
-
Paul Alexander
(@mulleralexander) reported
@EE 3rd day since I’ve contacted you regarding my iPhone dying on me, I’ve had it less that 12 months. Many phone calls and still yet to arrange for someone to pick it up. The amount of money I pay you and your customer service is appalling
-
🦈 IAN IN SURBITON 🦈
(@ianinsurbiton) reported
@EE Once I talk to the right person I learn everything. The issue is access, damaged roof/masonary, surveyors visited, replace antenna. Simple basic info which didn't require me to be the security services....Just tell the customer the facts!
-
Online Promo
(@DizzleOnline) reported
@EE Why are phone contracts soooo expensive these days? Especially for loyal customers who are key workers 😭😭😭 Pleeease help me out here with a discount code!!!
-
Neil Butler
(@justneil) reported
Hi @EE , I've tried to look at upgrades for the last 2 months on your site and everytime had the following message: "SORRY, OUR ONLINE SHOP IS NOT AVAILABLE RIGHT NOW. We’re not sure what is causing the issue and we’re unable to say when we’ll be back online." Any Help?
-
🦈 IAN IN SURBITON 🦈
(@ianinsurbiton) reported
Since Dec 17 I have been without a proper signal from @EE in my area. I have all the posts from their Twitter Team about why, but today an email says they haven't even got access to the site yet! So email sent to EE CEO Marc Allera. No way to treat loyal customer!
-
CODED1982
(@AndrewAbbey) reported
@EE - Still appalling service in HU7 3. I see you acknowledged a fault but no ETA on when it will be fixed. I need my phone for work.