EE Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Paddington, Hackney, Camden Town, London, Newham, City of London, Hounslow, Southwark, Poplar, Croydon, Wandsworth, Hammersmith, Dagenham, Redhill and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Total Blackout | |
| Hackney |
Phone | |
| Camden Town |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Mcconalogue
(@McconalogueRm) reported
@EE I am just gonna cancel my contract seriously a joke of company 3 days without making calls or messages or data
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Gareth
(@GSith85) reported
@laura91xxxx @EE Id making sure this is added to your ombudsman's complaint..
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Louise Dewhurst
(@LouiseDewhurst) reported
@EE trying to get through to your returns department been on hold for 14 mins plus so far only had my new iPhone 11 less than 24hr & faulty !!!! Just need a reference number please help
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Sylvia 👵🛫⛩🇯🇵
(@go_dizzy_go) reported
Hello @EE is anyone there, can you please sort out my problem? My talk and text pack never renewed. #ee
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Laura💫
(@laurapower1812) reported
@EE can someone please sort my partners signal out? Its been down for weeks and weeks getting beyond a joke now as we can't get hold of him!
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Gareth
(@GSith85) reported
@laura91xxxx @EE They didn't when I took them to the ombudsman. As that sounds like not legal... as they are denying you a service that you are paying for, because you have a complaint with them. Sounds like undue pressure to drop your complaint which is illegal...
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katie williams
(@KTWILLS84) reported
@EE Hi just DM need help with simswap (upgrade) both phones now inactive so can't call 150 😭
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KingBankCoach
(@KingBankCoach) reported
@Metrofone @EE All received now. Spoke to two of your customer service people on phone. Both were great and very helpful. Really pleased with the phone so far and service. Happy to write a positive review. Thanks again.
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eman ⁷
(@bangtansdurag) reported
@Fiona_1Who @EE had to call 150, chose the open for lost/stole/technical support (3 i think?), stayed on the line for nearly 15mins, spoke to PAYG and turns out the pack i had was discontinued. it was an 'everything pack' so i had to change it to another pack. all the addons are transferred!
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Andrew Langdon
(@Sn0wster) reported
@EE My phone is switching off and on for no apparent reason. I have been to the shop and they found nothing wrong. It's an intermittent fault and will work for a couple of days with no problem, then it goes haywire. Switching off and on .help