EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR0 and SE25.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Bermondsey, Hounslow, Hackney, Islington, City of Westminster, London, Tower Hamlets, Lewisham, Ealing, Woolwich, Newham, Bromley, Morden, Wembley and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| Hounslow |
Wi-fi | |
| Hackney |
Internet | |
| Islington |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Swfcfan91
(@sfollower28) reported
@EE Fantastic long lasting customer service as always from @EE bill going up nearly 10% roaming charges reintroduced mid contract certainly will be leaving the company on my next upgrade not sure why ive stayed so long tbh.
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Line Ends
(@thebufferstop) reported
@BTP I tried to contact you via your 61016 short txt number yesterday. The message would not send and I have been in contact with my provider, @EE. They have stated there is a known issue which means messages will not be sent from some customers. Thought you should know.
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Lee Drayton
(@lee_drayton) reported
I have never known wifi be as BAD as @EE. If your thinking of them STAY CLEAR. AVERAGE DROP OUT OS OBER 16 times per day.
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Nige
(@Nigeishere) reported
@EE How can you have an entire university campus with NO signal??
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Ruth Scanlan
(@RuthScanlan) reported
@EE Horrendous customer service in your Chiswick Branch just now
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Paul Crimes
(@paulcrimes) reported
@EE Having some issues with trying to claim (on behalf of my son as I do the topping up!) my free boost it says I can claim but the options seem to be disabled. We've had the account years on PAYG, is there a hidden limit on the number of boosts?
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Patrick 🇬🇧
(@IamPaddyPatrick) reported
@EE It wasn't too bad, but in saying that it did take A little while for a web page to load, If I wanted to watch a YouTube video my resolution would keep changing To the lowest but I don't think there was any buffering, Now I have tried 5G all I can say is wow so much faster.
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helen heise 💙
(@HelenHeise) reported
@EE Its OK... I rang... Its all about my contract ending in the same month ... Problem with my account... So not fixed yet... But hopefully it will be
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Gman*70
(@gn1ls70) reported
from
Liverpool, England
@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.
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Pamela Hamilton
(@ladyoflinnside) reported
@EE Laudable but I have a pitiful service at home with a crap 4 gee router that gives up the ghost far too often to justify the enormous cost I am being charged. And you have the cheek to put a price increase on top. Slap in the face