EE outages and service status in Croydon, England
No problems detected
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- EE generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 23, 12:21 AM GMT+1.
- Internet (54%)
- Phone (14%)
- E-mail (11%)
- Total Blackout (11%)
- Wi-fi (6%)
- TV (3%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and CR7 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: Mitcham, Croydon, Wandsworth, Southwark, Epsom, City of Westminster, Caterham, Warlingham, Bromley, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 5 days ago |
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Total Blackout | 6 days ago |
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Internet | 6 days ago |
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Internet | 12 days ago |
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Wi-fi | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Laura Hay (@Laura11389) reported from Bromley, England@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
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Rochana Jackson (@rochanajackson) reported from Camberwell, England@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Olga (@olgabudimir) reported from Wandsworth, EnglandCan’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Tania Hinds (@TaniaTells) reported from Lambeth, England@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Steve N (@stevejax2003) reported from Eltham, England@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Sam Tucker (@samgwentucker) reported from Lambeth, EnglandHey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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PapaQ69 (@AddicksGlenn69) reported from Eltham, England@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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✈️ B (@_beckid) reported from Croydon, England@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, EnglandSo upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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lauren (@wanderlaurst) reported from Wandsworth, England@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Laura 🐐 (@Laura_Rads) reported from Wandsworth, England@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emily gregory (@emilygreg22) reported@KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring
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peter wilson (@wilsonpeter48) reported@EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal
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Kev (@vpharm) reported@EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help
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Stu (@Teddybear55150) reported@EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor
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WithNibs (@WithNibs) reported@EE WHY IS THERE NO TOP OPTION IN MYEE APP? REALLY BAD DESIGN. WHO DOES THE THINKING THERE? FIRE THEM!
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Ollie Stokes (@Ollie_Stokes27) reported@EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE
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lucy barnett (@lucebarnett) reported@EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help
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Seeing The Lizards (@seethelizards) reportedSame problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.
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Tabs (@tabadash) reported@EE I need support via anything other than phone. My watch upgrade delivery has failed today because the DPD PIN was sent to the watch's number instead of my mobile. Live chat only tells me to call. Could someone please contact me via DM to sort this out?
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Sarah (@Sarahbops) reported@EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please