EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR4 and CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, London, City of Westminster, Southwark, Camden Town, Wandsworth, Newham, Wembley, City of London, Croydon, Beckenham, Hackney, Hammersmith, Sevenoaks and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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pip 🕳️
(@philford) reported
from
Islington, England
@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LifeIsDifficultEnough
(@Spezzington) reported
@EE It's been slow for days but I don't measure it all the time
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Emma Arnold
(@emzee2908) reported
@EE is there a problem with your top up service today as can’t seem to top up on app, website or 150! Declines payment even though funds available!
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upcyclejewelleryco
(@junk2funkco) reported
@MarcAllera @Qualcomm_EU @EE Within 10 minutes of being with EE I’ve realised how appalling your service is. 15 minutes on hold twice and still nobody can answer the phone. Beyond a joke!!
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ethan NT
(@ethvn97) reported
@EE help pls
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Miss McG
(@Miss_lmcginty) reported
@EE hi, my EE service has disappeared for the last couple of hours. Can’t call as calling is not currently enables. Can you help please?
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Nafees Jafry💙
(@NafeesJafry) reported
@SkyHelpTeam @SkyHelpTeam Been done a bazillion times before.Always told "no issue" or "speed to property is ok." Sorry, but I pay £20 pcm for mobile calls, oodles of data I can't even put a dent into it and to top it all @EE mobile speeds kicks Sky's BB to the sideline and beyond for less ££
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ctewellbeing & Mental Health
(@ctewellbeing) reported
@RealMattLucas @EE Sounds like a fake scam, it is against the law to make such threats of recovery,enforcement, damage to credit in regards to any alleged debt.
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Catherine Broomfield
(@1_udder_thing) reported
Hey @EE your flaky website took my money for topping up data on my 4GEE mini Wi-Fi router, then crashed (again) You’ve taken my money and I’ve got no data Wud like some customer service please and maybe even some data for my money
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Jessica Birkin
(@jessicabirkin97) reported
@EE Hi Chris Not a problem, appreciate if someone could call me. Is there a way to schedule a rough time for the call?
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Maddie
(@DiamondXGeezer) reported
@EE There was disruption due for 1 day yesterday in SN14/SN15, I still have no signal, I don’t get 4G anywhere, phone calls can be made but neither person can make out what eachother is saying… please sort this asap! I need my signal!