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EE outages and service status in Croydon, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Croydon, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 8, 7:13 PM GMT+1.
  • 80% Internet (80%)
  • 14% Wi-fi (14%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , SE25 , CR7 and CR0 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Wembley, Leatherhead, Croydon, City of London, City of Westminster, Southwark, Poplar, Hammersmith, Dagenham, Lambeth, Tower Hamlets, Wandsworth, Greenford, and Thornton Heath.

CityProblem TypeReport Time
London Phone 12 minutes ago
London Internet 5 hours ago
Wembley Internet 13 hours ago
London Internet 17 hours ago
Leatherhead Internet 18 hours ago
Croydon Internet 19 hours ago

Nearby cities with recent reports

Leatherhead

3 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amandab_UK
    Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Hewete
    Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Felicia_Thandie
    Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • BeingOmarFaruk
    𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, England

    Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

  • MarysiaT
    Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • MarysiaT
    Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.

  • Hewete
    Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • eugenio_sp
    Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • _akhi_younes
    chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • eugenio_sp
    Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • gemma_thomas7
    Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • mouseldn
    🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tempbell11
    Tempbell11 (@tempbell11) reported

    @VodafoneGroup @VodafoneUK shocking management of a customer complaint I was advised to place by a Manager of one of your stores. Terrible inconsistency with what my case worker says will happen and does happen. Thankfully moved to @EE which is proving a pleasure/breeze

  • TonyEdward12
    Tony edward (@TonyEdward12) reported

    Everyone be very careful if you get a contract with @EE they treat you so bad even with u being a victim of street robbery

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported

    Another text from @O2 about a nearby phone mast not working and poor signal, with no ETA for when normal service can be expected. Meanwhile @EE customers recieved £25 off their bill!

  • smallerfever0
    Martin Hatch (@smallerfever0) reported

    Take afternoon off work to get internet sorted in new place. No one shows up! Whole afternoon wasted and still no internet which I am paying @EE for. @EE poor service, up your game please!

  • liljadey89
    Jade (@liljadey89) reported

    @EE Hi Paul, re confirmed they do not deal with Huawei at all anymore so could not help me.

  • liz08385246
    liz (@liz08385246) reported

    @EE shocking company !! My dad has been a victim of fraud and no one will help sort it ! Just passed it off !!! Won’t speak with us … as can’t get through the checks ??? Well how we me t to when we don’t know the answers ! Shocking !!! Do not use this mobile company

  • bronsonspurs79
    Charlie (@bronsonspurs79) reported

    @cockney_yid @EE @ThreeUK I’ve been palmed off for years, I use my Wi-Fi at home so I’ve let it side, I’ve just checked it and it’s still ****, less than 2mbps, 100m up the road I can get 5g and 200mbps+

  • katiebrooker1
    katie (@katiebrooker1) reported

    @EE we have had internet issues and no phone signal for weeks. What is going on.multiple devises with no signal sometimes all day this is now the third week I don’t understand. No apologies,no communication no support. 3 WEEKS !!!!! Postcode TN27

  • RedEagleTeto
    Red Eagle Teto (@RedEagleTeto) reported

    @EE I was able to get into contact with the customer support line through mobile and they identified the issue as being a faulty landline, and I've been told that it is now being worked on.

  • Lynseyw40351165
    Lynsey wilkinson (@Lynseyw40351165) reported

    @Joshuaeardley21 @CLEVERCLOGS_SI @EE My problem no think you will find it’s EE prices fool 🙄