EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, Hackney, Southwark, Paddington, Islington, Coldblow, Poplar, Wembley, Dorking, City of Westminster, Epsom, City of London and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Wandsworth |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney purnell
(@Courtneypurnel2) reported
@EE hi, how long roughly until I receive my pre-order for a iPhone 13 pink 128gb, ordered on the 23rd September - tracking not working
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mali
(@malliezghal) reported
@EE I was being assisted via DM but the person stopped responding after their initial message 2 days ago and my answers were not even read... I can't call customer support because I am overseas and I need my number reactivated to do so 😩 Do you have email support??
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Jake
(@JakeR1989) reported
@EE customer service is pathetic. No updates on my order and all they do is refer you to a forum giving no updates either! If you can't fulfill orders why take them? #absolutejoke
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Anthony Dalzell
(@Tdal1369) reported
@EE is there anyone available on here that could give me some help?
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Andy Watson
(@AndyWatson97) reported
@EE hi I have the new iPhone 13 and decided to get the. Swappable benefits but I’m having trouble activating the music, I’ve spoke to apple and they say it’s due to an issue with you guys ? But how do you have my Apple ID? Or are you just linking this to my email account you have
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Billy Gibbons
(@BillyGGibbons) reported
@VodafoneUK You guys are useless. Endless mobile data problems for months, then you reset my services 2 days ago and I get normal speeds. Now no Internet AGAIN! I hope @EE can deliver constant speeds. Goodbye you liars.
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The Professor💙
(@The_ProfessorUK) reported
@EE how can I cancel my phone contract it ends mid October, do you need notice?
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george
(@numbtheflame) reported
@EE hi! trying to get in touch to change my payment date but the site isn’t showing a live chat option anymore? or is it rebranded as the web messaging service?
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Louise C
(@Loucoll73) reported
@EE plz help. My internet keeps dropping out while streaming BBC Iplayer for example….is there anything I can do to stop this? It’s very frustrating.
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Yvonne✨
(@Yvey__) reported
Customer service from @EE has gone down dramatically. Wow