EE Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Dagenham, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Redhill, and Paddington.

City	Problem Type	Report Time
London	Internet	36 minutes ago
London	Internet	22 hours ago
Hammersmith	Internet	1 day ago
Dagenham	Phone	2 days ago
London	Phone	2 days ago
Croydon	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  I am Robin (@robinhamilton77) reported 3 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 5 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Markus Mühlberger (@mmuehlberger) reported 7 minutes ago from London, England

  Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

• 
  TricolorGav (@gauravleo7) reported 7 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  TricolorGav (@gauravleo7) reported 9 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Billy (@billyscott31) reported 11 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 15 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Jack Taylor (@jackjctaylor) reported 19 minutes ago from Islington, England

  @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

• 
  Danny Whitebread (@WhitebreadDanny) reported 20 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Emyr Glyn Rees (@emirrelevant) reported 22 minutes ago from Hackney, England

  @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

• 
  Jamie (@JamieSenitt) reported 30 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  James Gill (@JamesGillComedy) reported 36 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported 41 minutes ago from Camden Town, England

  @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

• 
  James C Green (@jamesCgreen93) reported 44 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  GraemeT (@75Snapper) reported 45 minutes ago from London, England

  @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

• 
  Markus Mühlberger (@mmuehlberger) reported 52 minutes ago from London, England

  @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

• 
  Jay S. (@J5752x) reported 52 minutes ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Cheryl Cavanagh (@xchezzacx) reported 56 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 58 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  TricolorGav (@gauravleo7) reported 58 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@Livetorock2018) reported 10 minutes ago

  @Daydream_1984 @EE My PS4 is fine..it's all my Amazon devices that are down.... they're connected to the router but mustn't be connecting to Amazon servers.

• 
  Mark Rees PT (@markreesPT1970) reported 10 minutes ago from Barry, Wales

  @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

• 
  Melissa (@Twinno1Mel) reported 17 minutes ago

  @EE I upgraded over 24 hours ago and still have no signal/4G on the new phone…is this normal?!

• 
  📻 Pete 📻 🇺🇦 (@Mi0VAX) reported 19 minutes ago

  @EE sent a txt to your support bot 90 mins ago and still waiting for a call. You may have plenty of time to waste in your day, I don’t. Do you have a contact number for broadband support as your site seems to be hiding it from me.

• 
  Judewell (@MajinJudewell) reported 23 minutes ago

  @EE you have dozens of accounts reporting the same issue, clearly, there is a problem.

• 
  Ginger Liu MFA. Entrepreneur & PhD Student (@gingerliu) reported 23 minutes ago

  @EE I dont think I have had any internet service provider ever go off all day except back in the dial up says. THIS IS **** SERVICE. COME ON, PLS SORT OT OUT. WHY AREN'T YOU POSTING TO ALL OF US INSTEAD OF INDIVIDUALLY WHICH WILL TAKE TO XMAS TO SORT? EVERYONE HAS ISSUES

• 
  Paul (@PaulSkinner88) reported 23 minutes ago

  @HenryFunnell @EE It’s been like it since at least 8am for me. Can’t work it out what’s gone wrong, and no one seems to be admitting there’s an issue.

• 
  liaaaaaaaaam69 (@liaaaam691) reported 24 minutes ago

  @Iouisxbl @EE Big trouble if I don’t qualify opens I’m telling u coz I can’t play

• 
  John Ford (@for59j54) reported 30 minutes ago

  @Neil_BIM @EE I left @EE for same reason. Had a minor issue & after 3 attempts & 160mins of my life lost later, i cancelled. Even paid the last 4 months. Had enough. Before I sign with any contract service now I ring their help line at least twice to see if they actual have an after service.

• 
  Alexander J. Buchan (@AJB_141) reported 31 minutes ago

  @EE Thank you Mark. +43 2035 339498 (4 calls) +43 2035 339643 (1 call) it was more rude and disruptive than annoying. They called instantly reciting an offer from EE basically.