EE Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Poplar, Croydon, London, Wembley, Hammersmith, Dagenham, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, and Camden Town.

City	Problem Type	Report Time
Poplar	Internet	4 hours ago
Croydon	Total Blackout	4 hours ago
London	Internet	6 hours ago
London	E-mail	9 hours ago
Wembley	Internet	9 hours ago
Wembley	Wi-fi	9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  ponkysue (@ponkysue2) reported 3 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  KG (@kerem6okce) reported 5 minutes ago from Hackney, England

  He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

• 
  David (@David25892) reported 9 minutes ago from Lambeth, England

  @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

• 
  Mr P (@adrian_pennelli) reported 11 minutes ago from Croydon, England

  So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

• 
  Taimour (@Taimsss) reported 12 minutes ago from Camberwell, England

  @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

• 
  Kurt Kiefer (@k1rtk) reported 14 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported 16 minutes ago from London, England

  .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

• 
  Mr P (@adrian_pennelli) reported 18 minutes ago from Hackney, England

  Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

• 
  Brad (@bradders2203) reported 24 minutes ago from East Ham, England

  Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

• 
  The Burtons (@smartpicsuk) reported 24 minutes ago from London, England

  @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

• 
  dominnique karetsos (@DKaretsos) reported 27 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Ekramul (@ehoque007) reported 28 minutes ago from East Ham, England

  @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

• 
  veronique enright☀️ (@Veronique7) reported 33 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  Talie (@TalieDelemere) reported 35 minutes ago from Stratford, England

  @HeyCathy_ @EE Omg that is awful!!!!

• 
  Kirua (@yehbmb) reported 38 minutes ago from Islington, England

  @EE hey no service since this morning

• 
  holly (@ANOBRAINHOLLY) reported 39 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Ant (@Ant_RTW) reported 40 minutes ago from Bromley, England

  Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

• 
  DarkBeige (@Beige29) reported 44 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Mr P (@adrian_pennelli) reported 51 minutes ago from Croydon, England

  So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

• 
  Mr P (@adrian_pennelli) reported 55 minutes ago from Croydon, England

  @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessie aka ditzydaffodil (@ditzydaffodil) reported 2 minutes ago

  @EE They have said masts are down in my area but for whole month and still issues it's no good either saying next month's bill is paid for already as not much use when you can not make calls or the signal dropping all time

• 
  Emma Causer (@scampish) reported 3 minutes ago

  @EE So sorry I didn’t have my notifications on!! The signal has been erratic? Not sure why

• 
  Jessie aka ditzydaffodil (@ditzydaffodil) reported 3 minutes ago

  @EE Been told faulty SIM so now have to make trip into nearest town 30-45 mins away by bus as royal mail on strike this week so no post. It's ridiculous the amount issues with ee

• 
  Se@rlie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Searlie46) reported 12 minutes ago

  @EE are you systems down in Warwickshire at present?

• 
  Joanna Peteranna (@macpeteranna) reported 14 minutes ago

  @EE Thanks for your message. I am working at the moment. I will message when I am not working.

• 
  Carolyn Jones (@Carolynj59) reported 15 minutes ago

  @EE I need to contact you from abroad and your messaging has been unavailable every time we look. We have intermittent roaming and need help

• 
  Tom (@_The_BigT) reported 16 minutes ago

  @EE I'm not able to make or receive calls or texts without WiFi calling and my dat just says I'm offline, the automated text service said I'd get a call back from tech within 10 minutes it's nearly half an hour now...I'd kinda like access to the service I pay over the odds for

• 
  Helen Gavaghan. UK. Illustration. Photons, by me. (@HelenGavaghan) reported 17 minutes ago

  @EE I propose when you sell package, for 14 days you freeze options as on day of sale, allowing modification of sale as customer understanding develops in 14 days. Had BT&you had compatible systems & done that, I'd have saved time&circa £10/month. No fault or lack of IT literacy.

• 
  Miss Toppin (@Miss_Toppin) reported 19 minutes ago

  Dear @EE Why is my internet down again? I can’t live like this. I need you to work out what the problem is and solve it. 🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾

• 
  Ray Robertson (@rayrob78) reported 20 minutes ago

  Hi @EE, my 2-year contract with BT (FTTP) is coming to an end so I'm looking at my options. I see you offer service at my address so I just need to ask, do your broadband connections support IPv6?