EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Poplar, London, Hackney, Wembley, Dorking, City of Westminster, Epsom, Southwark, Croydon, City of London, Kensington, Islington, West Wickham, Fulham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Phone | |
| London |
||
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Wembley |
Internet | |
| Poplar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Leighton Camara
(@leightoncamara) reported
@EE are they network issues with broadband connections in the North Wales area? Router is firmly stuck on amber!
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Ben Eastwood
(@BenAEastwood) reported
@EE I called up, wanted an explanation and got none, just spoke to someone who was rude and unhelpful . I get inflation but to just increase a bill 10% is a joke.
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Richard Ireland
(@richardireland) reported
Four calls today and all four have disconnected part way through with a brief but complete loss of network coverage @EE . Have already contacted but there seems to be little rush in getting back to me or fixing the problems
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Rikki McKenna
(@rik_mckenna) reported
@EE I would love to hear your feedback on this. Paying at extra £87 pound extra is not acceptable. You cannot hide behind customer service, when it has got a lot worse! People want answers, someone commented there paying an extra £10 per month! Unacceptable!
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Alfiè63..
(@111Alfredd22) reported
@EE .. Can I be contacted re the ongoing issue with my phone line/ Broadband.. Ongoing since last week
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Graeme L Allen
(@GAllen_NHS) reported
Any colleagues at the #nhs that think they will be looked after by @EE with their supportive messages etc.....think again. My account has been over charged & discounts not applied. Been a customer since Orange that's how supportive they are.
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Grace Ryan
(@gghryan) reported
@EE had no notification of my bill this month and can’t get through to 150 to check dates/ pay. Is the system down?
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Oriane
(@oriane978) reported
@TRBucket @EE @BAFTAGames i had the exact same issue and tried to vote for another game and it worked, idk why
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Theresa Palmer Niki
(@Nikio001) reported
@EdgarAFS @EE Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (zbctech) on Instagram by a friend and they help me fix my account back
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Maz Forbes
(@maz1247) reported
@EE Broadband. Apparently engineers are trying to fix it. Fingers crossed!