EE Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Sutton, Wembley, Streatham, City of London, Hackney, Sevenoaks, Twickenham, Beckenham, Croydon, Wandsworth, Purley, Barking, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rick W
(@R_Wilcox89) reported
@EE for someone who pride themselves on customer service I am so glad I left EE. Complaint open over 3 weeks been promise two manager calls backs. Last one was promised by 3pm today it’s now 6:15pm still nothing.
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Owain Llŷr Harris
(@owainharris3) reported
@EE I just called that number. I spoke with someone for 12 minutes. Then told I was going to be passed on to Upgrades. I was put on hold. Then cut off. Thanks. Great service @ee @Ofcom
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DrAngi 🟢⚪️🟣
(@WorkPsychol) reported
What’s on earth has gone wrong with @EE ????? we switched to them six months ago snd still having problems 😡 they merged and don’t seem to have got their act together. my husband has just spent the third time running 2 1/2 hours on the phone trying to deal with this - there should be some recompense for customers who go through this otherwise we’re thinking of leaving
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Mark Mitchell 🏁🧡🏁
(@Mark66mitchell) reported
@EE Nothing is showing as a problem
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The cat burglar🐈⬛ - royal expert extraordinaire-
(@FennieBee) reported
@EE other suggestion communications since my phone DOESNT WORK. I could try a fax machine. I could throw a letter in a bottle into the ocean. I could try smoke signals. All of these make more sense than what you are asking me to do.
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Noah
(@SnixxLovato96) reported
@EE Nope still not working
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💗who’s afraid of little old amy💗
(@AmyElinski) reported
@EE This is the second time in two months I’ve had issues with EE abroad and I am beyond frustrated!!!!
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Arts On The Move
(@artsonthemoveco) reported
Just had a very rude call from @EE on my business phone. Man - didn't get his name - wanted to save me money on my broadband package and, after me explaining 3 times that I wasn't interested and our under contract home package was with @bt_uk, he just hung up. Hung up! #rude
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S2
(@S2bdu) reported
@EE I’m not sure who rates EE this and what back handlers are going on in the back ground but the service is shocking and the customer service is worse! I need to speak to someone about my on going complaint and the lack of follow up can anyone help ?
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ØdeVision
(@OdeVisionAFC) reported
@regisgoldens @EE Hi Debbie, I work for a network provider and I’m willing to get you onto a brilliant deal, all proof required of this being legitimate will be sent to you, drop me a message