EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Beckenham, City of Westminster, Southwark, Lambeth, Thornton Heath, Fulham, Epsom, Purley, Caterham, Worcester Park, and Carshalton.

City	Problem Type	Report Time
Croydon	Internet	6 hours ago
Wandsworth	Phone	2 days ago
Croydon	Internet	4 days ago
Beckenham	Internet	5 days ago
Croydon	Wi-fi	7 days ago
Croydon	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 3 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  ✈️ B (@_beckid) reported 7 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Dan Dad 🔶 (@DanGinBrown) reported 11 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Danny Whitebread (@WhitebreadDanny) reported 16 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Craig McRae (@craig_mcrae) reported 19 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Cheryl Cavanagh (@xchezzacx) reported 21 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Walee (@thebrownmayn) reported 22 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  lauren (@wanderlaurst) reported 23 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Sam Tucker (@samgwentucker) reported 25 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 28 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Andrea Gillis (@angegillis) reported 33 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Jimmy (@jimmyb01) reported 34 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  PapaQ69 (@AddicksGlenn69) reported 36 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Ewan Stevenson (@EwanJStevenson) reported 42 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Stephen Hines (@hines_stephen) reported 42 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 46 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Matthew Sexton (@matt_sexton) reported 49 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Dave Ahern (@CorkGourmetGuy) reported 51 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 57 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Jon Turner (@jon_turner276) reported 58 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ggg (@LeiSnoby) reported 6 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  Deborah Sacks (@deborahsacks) reported 7 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  fiercebadger64 (@fiercebadger64) reported 9 minutes ago

  @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING

• 
  Melindi Scott (@melindiscott) reported 9 minutes ago

  @MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

• 
  Jo J (@JoJay3363) reported 10 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

• 
  Charlie Thomas (@CThomas663) reported 18 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  C (@arcpantmcgee) reported 20 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 22 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Geordie-InOz85 (@ToonFan85) reported 28 minutes ago

  @EE absolute shame you. Do the right and end the contract or just put a pause on it until he gets himself sorted. @Ofcom #DoTheRightThing Please reshare to help my mate out.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 33 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful