EE outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 20, 10:57 AM GMT+1.
- Internet (55%)
- Phone (23%)
- Wi-fi (14%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Croydon come from postal codes CR0 , CR90 and CR2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: Beckenham, Southwark, Bromley, Croydon, Mitcham, City of Westminster, Caterham, Wandsworth, Epsom, Warlingham, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Beckenham
|
Internet | 5 hours ago |
|
Southwark
|
Wi-fi | 2 days ago |
|
Bromley
|
Internet | 2 days ago |
|
Southwark
|
Internet | 6 days ago |
|
Croydon
|
Internet | 7 days ago |
|
Southwark
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Matt Bond (@MattBondVocal) reported from Camberwell, EnglandIn other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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petrolheadharry (@HarryHardy91) reported from Bromley, England@ee down again ? Not able to make any calls or internet
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Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, EnglandUnless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Matthew Sexton (@matt_sexton) reported from Croydon, England@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Dan Taylor (@danthomastaylor) reported from Lambeth, EnglandReally frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Chris Mason (@cmaso21) reported from Lambeth, England@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Linzie Hunter (@linziehunter) reported from Camberwell, England@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Karen Alford (@KarenA_69) reported from Whyteleafe, England@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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James Gill (@JamesGillComedy) reported from Bromley, EnglandFair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Mark S (@whiskey_soaked_) reported from Camberwell, England@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandOnce again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot
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AA Ron 🖤 👟 (@Munden87) reported from Addington, England@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Elliker (@MartinElliker) reported@EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers
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Kevin Anthony Haynes (@anthony_ha15609) reported@EE @VirginMedia Long seen some play legal moves via The Walking Dead, years ago, which some of my funds also paid for much zombie production. Trouble is when it's a success the rats come sniffing via Disney, and TWD in France, so don't want my get my U.S compound interest slice.
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Rhian (@rhiangibson_) reported@EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…
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bill calgotra (@billcalgotra) reported@AJHobbsy @EE Totally agree, the CX is terrible. Getting a phone from EE is great, the team on the phones are brilliant Once a phones goes wrong and you walk in to a store.. they are horrendous. Once they work out you're not there to increase their revenue they pass you around. #EE #Bullring
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John (@j199024) reported@banx82 @EE Same here. I never had any issue with Sky broadband.
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Dave Pettey (@DavePettey) reportedService is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE
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Gareth Owen (@gjo2405) reported@EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault
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Martin Winstanley (@soupisready) reported@EE I talk with your team. your team promised to call back. your team never call back.
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Robert Rutherford (@ruthersrobert) reported@RossGibbs78 @SkyHelpTeam @EE Yes it is down
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Openreach (@WeAreOpenreach) reported@bionic_KT @EE Hi there, We can only accept permission from the land owner listed on the land registry, however it is down to the land owner to engage with us if they wish. I appreciate this is frustrating, I am very sorry for the delays with your order but unfortunately without (1/2)