EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, City of Westminster, Lambeth, Wandsworth, Thornton Heath, Fulham, Epsom, Purley, Caterham, Worcester Park, Carshalton, Beckenham, Bromley, and Banstead.

City	Problem Type	Report Time
Southwark	Wi-fi	2 days ago
Croydon	Wi-fi	2 days ago
Croydon	Internet	3 days ago
City of Westminster	Internet	4 days ago
Southwark	Wi-fi	5 days ago
Croydon	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Adrian Bradley (@adebradley) reported 5 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 7 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Stephen Hines (@hines_stephen) reported 7 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Sutton Carers Centre (@SuttonCarers) reported 15 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Matthew Sexton (@matt_sexton) reported 18 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  G.Marshall Gleghorn (@gary2323) reported 21 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 21 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Matthew Barber (@Matt_Barber4500) reported 25 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  TricolorGav (@gauravleo7) reported 28 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 32 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Matt Bond (@MattBondVocal) reported 35 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  PapaQ69 (@AddicksGlenn69) reported 36 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 41 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 42 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Rubén Taluja (@Robinhio84) reported 43 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Dave Ahern (@CorkGourmetGuy) reported 43 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Lucy Callis (@lcallis) reported 51 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Veena Patel (@VeenaPa42103967) reported 52 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 52 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Walee (@thebrownmayn) reported 59 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 4 minutes ago

  You are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE

• 
  Surtsey (@SurtseyAna) reported 6 minutes ago

  @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?

• 
  Surtsey (@SurtseyAna) reported 7 minutes ago

  Are corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?

• 
  @coldfusioncoils (@rabg588) reported 8 minutes ago

  @EE what is up with the mobile phone signals? For the past 3-4 months I just can't get good enough signals anywhere i go, yet yous have all these 5g masts up in the area, yet the services are still terrible.

• 
  JoJo (@yoyo__jojo) reported 11 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

• 
  Polemic Paine (@PolemicTMM) reported 11 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Daniel Wright (@DanielW69987575) reported 12 minutes ago

  @EE your all is absolutely useless. Why is it impossible to sign in? It has failed to log in more times then be successful. Combined with the continuous signal problems, I am honestly disappointed to have moved over.

• 
  Isabelle Smith (@IsabelleSm16608) reported 18 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  robertwhite7960@gmail.com (@robertwhite7961) reported 27 minutes ago

  @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

• 
  Jade Nomura (@Jade_Nomura) reported 30 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK