EE

EE Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25, CR2 and SE19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 12/09/2025 20:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Tower Hamlets, Hammersmith, City of London, Kensington, London, Islington, Paddington, Croydon, Reigate, Northolt, Camden Town, City of Westminster, Caterham, Hackney and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomHammersmith Wi-fi
United KingdomCity of London Internet
United KingdomKensington Total Blackout
United KingdomLondon Internet
United KingdomIslington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • adamvdb Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • Matt_Barber4500 Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • wiccacat1 cat elston (@wiccacat1) reported

    @EE hi. Can you advise how to unlock a iPhone from your network? My contract has ended and I’ve given my phone to my son but he’s on a different network. Thanks

  • rsallsopp Rod Allsopp (@rsallsopp) reported

    @EE I'd be happier if you'd invest in a mast somewhere close enough to give me a signal!

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @nerdydeveloper @EE If I’m honest I would even stretch to say I’ll be happy to pay half of it, discount it down to £50 and as a gesture of goodwill EE will be covering the other £50

  • huxley14 Rhys Huxley 🔻#KillTheBill (@huxley14) reported

    @EE why is my signal not anymore than 1 bar today? Its the same with the others living in my house yet we never normally have this issue?! And what do you plan to do to rectify the issue?

  • JodieR621 Jodie Richards (@JodieR621) reported

    @joelycett just watching about #NationalMyBroadbandProviderIsCrapDay on #GotYourBack…. But only because my @EE broadband is down and I can’t watch Netflix 😭😭 what a coincidence.

  • claricerose_096 Rosie 🖤 (@claricerose_096) reported

    @harvey_nuttall @EE I've had the same today! I ordered mine on the 1st. I was told on the phone to go in store and cancel my order but they get a disciplinary for phoning stores to check stock! Apalling customer service.

  • 82Benjh Benjh_82 (@82Benjh) reported

    Clearly @EE don't like answering their customer's questions...

  • gamerCliveD Clive (@gamerCliveD) reported

    @EE Have used EE for a while now, can’t fault them, no hassles and good coverage, used O2 before who had worst customer service to the point where it took me an hour just to get through to the cancellation department (this was precovid like 6yeara ago) no wasn’t paid to say this.

  • p33tew P33TE W (@p33tew) reported

    @EE wondering if you help, very poor mobile signal and data speeds in 2 London locations. Very poor 4G data download 15mb and upload 3.5mb speeds in N1 2XQ. In w11 2ps very poor phone signal in area and data download and upload. Can the cell towers be checked?

  • claricerose_096 Rosie 🖤 (@claricerose_096) reported

    @Amithesuperspy @EE Get the discount which is the entire reason I got a new phone! They don't even update anyone or that either they leave you to find out yourself. Never seen anything like it.. 😐