EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7, SE25 and SE19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Wembley, City of Westminster, London, Camden Town, Croydon, Hammersmith, Southwark, Bromley, Hackney, Sidcup, Epsom, Northolt, Paddington, City of London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| City of Westminster |
Phone | |
| London |
Phone | |
| Camden Town |
Wi-fi | |
| Croydon |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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aaron.
(@HarunTulunay) reported
from
Poplar, England
@EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Fraser Hardy
(@FraserHardy_uk) reported
from
City of London, England
@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE This is not a one off issue it is CONSTANT
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Restart IT
(@Graham0101) reported
@EE I couldn't connect to any other network 🙁 but my wife's just came back and hers works, so I'll call support using her phone, ta
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Clydebridge Station
(@Clydebridge47) reported
@EE Hi, have u managed to sort out my problem yet. I got my new fone, and paperwork today. I've to go back to Kirkcaldy store friday, to get the phone set up, but I left the paperwork in the store. Can they print off new copies of the new contract for me?
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Adam Laver
(@adamlaver) reported
@EE Hello, I can't connect to any Wifi or network from my phone. It shows that I'm connected and that I have 5G, but nothing loads. Can you advise on how to fix this?
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Harry
(@Harry48802246) reported
@EE why is my broadband not working the site to see if there is any issues is also down can you advise
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Nikki
(@Nikki_Lou1922) reported
@EE I’ve not had any phone service since I woke up this morning! I’ve had no updates to say there’s an issue in my area. I’m currently connected to my WiFi. What’s happening? This is happening to many times now
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Helen Winter
(@helencharlotte7) reported
@EE having issues with broadband connection at home. Restarted/rebooted. Still only getting green light- is this an outage?
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Lynda Mibs Johnson
(@MibsXX) reported
@EE Hi just to let you know, yet again your online top up service is broken, page refuses to accept the amounts ticked, please fix as I need my phone to be useavble pronto, thank you
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Lucia 🤎
(@lux3ia) reported
@EE your boardband ain’t working in my house and online it say there is no outage , restart and has be showing green for more than 30 mins
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Restart IT
(@Graham0101) reported
@EE I'll check the networks. Weird thing is SMS and mobile data is working fine, just calls that are the issue.
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Lucia 🤎
(@lux3ia) reported
@EE The WiFi is still not working for us , it has been flashing green since