EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Hackney, Brentford, City of London, Caterham, Wembley, Tower Hamlets, Dagenham, Hammersmith, Islington, Hounslow, Newham, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wandsworth |
Phone | |
| Hackney |
Internet | |
| Hackney |
Phone | |
| Brentford |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧
(@israel63) reported
from
Poplar, England
@EE What stress is listing with EE customers service
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Parker
(@Parker1958) reported
@EE I upgraded my phone this morning and spoke to someone at 7pm but my internet has been cut off. I’ve had enough of this. Please don’t ask me to ring you my new contact is £89 but hasn’t even started. I will cancel it no problem
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Lee-Anne
(@LeeAnne_is_here) reported
@EE I have been on the phone or chatting to you for 3 and a half hours. With absolutely no resolution. The last phone call to CS was oh Email these people they will be able to help. Asked what the response time is. "I don't know, it's quicker if you do it though". Seriously.
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ian booth 🌈🏳️🌈
(@Booth82Ian) reported
@EE Having really poor WiFi since Friday. Can’t stream anything without it being really low quality and no chance of online gaming. Really need help.
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Florence Batt
(@ILuvLewisHam) reported
.@bt_uk @EE really sold me a lie - appalling service.
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Autism Milton Keynes
(@AutismKeynes) reported
@EE £15 with data it doesn't work so I need a refund. it's easier to sue then under the consumer rights act 2015. can you please send details of where to send paperwork for this to proceed further.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Kelly
(@KelsterWelster) reported
@EE Can anyone help? I can't actually call you as I have no mobile signal (I'm with you)for the past 6 months (previously reported and you can't explain it)whereas it used to be perfect & now my wifi is shocking. Going down SEVERAL times a day. Not ideal when working from home.
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Mrs MM
(@rmaxmac) reported
@EE absolutely shocking EE coverage this w/e laughing at the tv adds boasting about coverage..can’t even send an email!!! I have 6 x EE accounts, terrible service!!!! #westscotland
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Amy McConville 💙
(@One_Lung_Amy) reported
@EE My mobile signal has been incredibly low all day. After turning airplane mode on and off it goes back up for 2-6 mins approx before dropping again. I’m in W13 and I reported it hours ago but I’m fed up now – is it an issue with my handset or phone mast?
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Jake
(@JakeLCartwright) reported
@EE I never picked up my order from store, and store say they have returned to distribution via channeled returns. As I never collected device, please tell me why this device is still active on my account 3 weeks later. I have continually asked this be removed.