EE Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Redhill, Paddington, Dagenham, and Poplar.

City	Problem Type	Report Time
Croydon	Wi-fi	13 hours ago
London	Phone	17 hours ago
London	Wi-fi	1 day ago
London	Internet	1 day ago
Tower Hamlets	Phone	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 3 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 4 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Jimmy (@jimmyb01) reported 6 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Ari Gork (@arigork) reported 7 minutes ago from Camden Town, England

  @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

• 
  Andrea Gillis (@angegillis) reported 13 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Adrian Bradley (@adebradley) reported 14 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported 16 minutes ago from Camden Town, England

  @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

• 
  Laura 🐐 (@Laura_Rads) reported 19 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  IanEastLondon (@ianeastlondon) reported 22 minutes ago from Poplar, England

  @beauchamp45 @EE Sounds awful. The last thing you both needed.

• 
  Jon Turner (@jon_turner276) reported 23 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Warren (@warrenmcgrath1) reported 23 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 27 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Jonathan Morris (@jmcomms) reported 28 minutes ago from Stratford, England

  @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

• 
  Nick Swan (@MrNickSwan) reported 38 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 41 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Jonathan Morris (@jmcomms) reported 42 minutes ago from Camden Town, England

  @dazzabird @EE Never went further than Stratford tonight.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 47 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Ewan Stevenson (@EwanJStevenson) reported 47 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Adrian Bradley (@adebradley) reported 49 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Warren (@warrenmcgrath1) reported 54 minutes ago from Bromley, England

  @EE Problem solved since this.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kurdy (@PropellaLugosi) reported 5 minutes ago

  @EE my broadband is out and your office is closed. This obviously isn't your fault because there's fibre optic cables being put in near the main road and I'm happy with your service but I can't watch Brookside on Britbox from season 1 and this makes me extremely sad

• 
  Chrystal Ronayne (@ChrystalRonayn1) reported 7 minutes ago

  @EE hey EE, really not happy with the service and customer service I’ve received from you lately. Quite disappointing really, customer services have been less than helpful so hopefully you guys can help.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 7 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Martha Fairchild (@MarthaFairchild) reported 12 minutes ago

  @EE hi there, I requested a PAC code and have started up on my new network, but I'm still getting texts from your marketing team and can't log on to my ee to double check that I'm not being charged. Please could you help? Thanks in advance!

• 
  Darren Hughes ⭐️⭐️ (@dalhughesCfc) reported 15 minutes ago

  @EE help pls. By sport add on added yesterday, still awaiting login details via email more than 24 hours now

• 
  Chris Strickland (@CD_Strickland) reported 18 minutes ago

  @EE I appreciate your care to date via DM but my upload is so slow that if you don’t resolve this I’ll be seeking compensation

• 
  lukesterry (@lukesterryx) reported 18 minutes ago

  @EE @HarryJpym No, it's clearly a general problem across the board.

• 
  Andrew Mackrodt (@andyxl987) reported 19 minutes ago

  @Markn456 @EE Did you get this resolved @Markn456? Having the same issue since Sunday and have spent hours on the phone with tech support.

• 
  Dalriada (@Mark__Eadie) reported 19 minutes ago

  Yet again let down by @ee. Losing track of the places in Germany where EE doesn’t provide coverage. Absolutely ******* hopeless. Much of Berlin, nearly all of Brandenburg & Saxony, Dresden. How about you send me a list of places your ******* miserable network actually does work?!

• 
  •☆-𝕂𝕐𝕃𝔼-☆• (@kylelewz123) reported 20 minutes ago

  @EE fix your trashy *** WiFi been up and down for the last 2 weeks now and now it’s off completely not even a factory restart is working 🤬🤬