EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2, CR0 and CR4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Kensington, London, Croydon, Islington, West Wickham, Fulham, Hounslow, Erith, Richmond, Southwark, Bromley, Ealing, Purley and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| City of London |
Phone | |
| Kensington |
Internet | |
| London |
Wi-fi | |
| City of London |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mara Time
(@MaraTime14) reported
@EE is your network down in Hampshire or do you just not cover that county? I have had no reception all day, and just spoke to another EE user that has the same issue.
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Sallie Taylor
(@sasathaz) reported
Come on @Vodaphone no signal from mobile mast in Southleigh woods since last Friday. Affected most of Crockerton village and no response to reported issues. Neighbours using @EE @O2 etc also affected.
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الدليل
(@perfume_23) reported
@EE Is there a problem with 4G in LA1 area?
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Sarah Burgess
(@SarahABurgess) reported
@EE just downloaded your app. Still no way to get help. #EEuseless
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Sarah Burgess
(@SarahABurgess) reported
@EE how am I supposed to get in touch with you. Rubbish costumer service! #EEcustomerservice
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Carley Monk
(@CarleyM) reported
@EE Good morning EE, I’ve been trying to call the help centre since 8am and the call fails every time I try. I’ve tried 150, the 0800 number and via the website to no avail, are the phone lines down?
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Mr(W)right
(@mrpwright) reported
@MarcAllera @bt_uk @EE Surprising that I’m on day 3 of no network and no response from EE 🤬
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Ben
(@Ben68023267) reported
@EE Can't believe you've increased my monthly phone bill by nearly 10% As a customer of ten years I shall be leaving at the end of this contract
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gatchy3
(@gatchy3_) reported
@EE Bruh my Tesco mobile is better than EE **** you on?
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Nicola
(@CrouchNicol) reported
@EE can you help with an upgrade, states no suitable plans available?