EE Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Leatherhead, City of Westminster, London, Southwark, Poplar, Croydon, Wembley, Hammersmith, Dagenham, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, and Hounslow.

City	Problem Type	Report Time
Leatherhead	Internet	4 hours ago
Leatherhead	Internet	7 hours ago
City of Westminster	Internet	12 hours ago
London	Phone	13 hours ago
London	Wi-fi	14 hours ago
London	Internet	16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Si Kirk AFC (@sikirk) reported 3 minutes ago from Islington, England

  Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

• 
  𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported 3 minutes ago from Eltham, England

  @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

• 
  Muhammed Butt (@MAsgharButt2) reported 11 minutes ago from Brentford, England

  @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

• 
  Peter Gannon (@pjgannon) reported 12 minutes ago from Hackney, England

  @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

• 
  Georgie (@georgiedonn) reported 14 minutes ago from Islington, England

  @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

• 
  Muhammed Butt (@MAsgharButt2) reported 14 minutes ago from Brentford, England

  @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

• 
  David Nunn (@mrdavidnunn) reported 19 minutes ago from London, England

  @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

• 
  Em (@RennardsEmelye) reported 19 minutes ago from Camden Town, England

  @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

• 
  Slickster (@slickster65) reported 24 minutes ago from City of London, England

  @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

• 
  Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported 30 minutes ago from Richmond, England

  @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

• 
  William Clark (@Will527) reported 33 minutes ago from London, England

  @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

• 
  Christopher A. Hamer (@chrisahamer) reported 36 minutes ago from Paddington, England

  @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

• 
  kelly b (@kelkelly74) reported 39 minutes ago from Eltham, England

  Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

• 
  Lewis Morgan (@mo55541011) reported 41 minutes ago from Croydon, England

  @EE phone not working AGAIN 3rd time since march this is unacceptable

• 
  Em (@RennardsEmelye) reported 44 minutes ago from Camden Town, England

  @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

• 
  Marta Iglesias (@MartaIg88800241) reported 54 minutes ago from City of London, England

  @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

• 
  Vladimir Sivc (@vladyhell) reported 55 minutes ago from Lambeth, England

  @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

• 
  Damian Kinsella (@damokins82) reported 56 minutes ago from Hounslow, England

  Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

• 
  Mark M (@DrunkRes) reported 57 minutes ago from Camden Town, England

  @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

• 
  Vladimir Sivc (@vladyhell) reported 58 minutes ago from Wandsworth, England

  @EE broadband is down for me again in London, this is again a regular occurrance for me

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Bentley (@JJbent29) reported 56 seconds ago

  @EE when you’ve been a customer of EE’s for over 7 years and they have zero care and the deals being offered are rubbish !

• 
  Jeremiah Brown (@Jezonimo) reported 1 minute ago

  Come on @EE there's got to be a way of tracking these private numbers that are bombarding my work phone. I don't want to block private numbers as I have customers whose work number withholds numbers. But these calls are falling into a regular pattern and time. #help

• 
  55 Tufton Official Spokesperson (@Eddystone506) reported 2 minutes ago

  @EE you’ve left my partner with no roaming despite her setting it up before leaving the UK. Please help via this number.

• 
  Suzie Lau (@suzielau) reported 4 minutes ago

  @EE is there a problem with ur internet service?

• 
  Choon Wah Chin (@ChoonWahChin) reported 8 minutes ago

  @EE Morning EE, my new pack has just started today automatically with the free boots. However i never got a notification to choose the data/minute free boots as used but it just enrolled me into the minute free boots vs my will of data free boots. Could you pls rectify this.

• 
  ZorroCheesecake (@zorrocheesecake) reported 11 minutes ago

  @EE broadband down in PR7

• 
  Goober (@m19nx) reported 12 minutes ago

  @EE Most modern manufactuters from the likes of Arris for VM, to third party gear like Eero can support 100 devices or more. Whether the actual QoS is good or bad depends on the ISP capability and the router used, which is probably junk, as with all ISP provided routers. 1/2

• 
  sean kelly (@geordie1kenobi) reported 13 minutes ago

  @EE I have to laugh @EE broadband advert with landing the plane it’s so full of crap as the network and internet are totally shite I don’t have either with them but I have friends up and down the country who are with them and say how shite the coverage is for both #dontjoin

• 
  ZorroCheesecake (@zorrocheesecake) reported 13 minutes ago

  @xSaramacx @EE Same here, it’s working of a fashion but certain apps won’t connect. Most likely routing issues on EE’s side.

• 
  Sara (@xSaramacx) reported 14 minutes ago

  @EE Hi is your broadband down this morning? I've been disconnected for about an hour and have rebooted etc.