EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, City of Westminster, Mitcham, Wandsworth, Epsom, Caterham, Warlingham, Bromley, and Purley.

City	Problem Type	Report Time
Croydon	Internet	19 hours ago
Croydon	Phone	4 days ago
Southwark	Wi-fi	5 days ago
Southwark	Wi-fi	5 days ago
Southwark	Internet	5 days ago
City of Westminster	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Baserbillion Art (@BaserbillionArt) reported 2 minutes ago from Bromley, England

  I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

• 
  Tania Hinds (@TaniaTells) reported 8 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Adrian Bradley (@adebradley) reported 9 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  PapaQ69 (@AddicksGlenn69) reported 10 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Shannon/Sharon (@duffshan) reported 13 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 16 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 17 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 19 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  James Meredith (@Jamesmeredith) reported 20 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Niki Hutchinson (@nikihutchinson) reported 20 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 31 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Dave Ahern (@CorkGourmetGuy) reported 32 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Dave Ahern (@CorkGourmetGuy) reported 33 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Ravi Dheer (@RaviDheer) reported 38 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Olga (@olgabudimir) reported 39 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Chris Mason (@cmaso21) reported 43 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Stephen Hines (@hines_stephen) reported 47 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 53 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Rizwan Ahmed (@RizKundi) reported 56 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Sutton Carers Centre (@SuttonCarers) reported 60 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧 (@THEREALRFCGURL) reported 2 minutes ago

  @DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x

• 
  Not Now Dave (@not_now_dave) reported 2 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  niknaknut🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇮🇱 (@Niknaknut) reported 4 minutes ago

  @DerekAllan61 @EE I’m with LEBARA,never had a problem.

• 
  Eileen Manson (@MansonEileen1) reported 8 minutes ago

  @DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄

• 
  Sarah Dixon (@SiDix67) reported 8 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  Davie G 🇬🇧 (@fredbeare) reported 10 minutes ago

  Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

• 
  Darrell fletcher (@Fletchmeister81) reported 15 minutes ago

  Went into an @EE store yesterday, safe to say service with a smile was not what I received. Thankfully my apple watch ultra finishes next month and i can pay off my device as mazuma have offered me enough to pay it off. Not only that but my wifes sim and daughters phone can go to

• 
  Mark Bell (@mightymarkuk) reported 17 minutes ago

  @EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK

• 
  Rodrigo Sanchez (@rsanchezpizani) reported 18 minutes ago

  @EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service

• 
  Marie (@marieclarkg12) reported 24 minutes ago

  Dear @EE your customer service is horrific. It’s a shambles!