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EE Outage Report in Croydon, Greater London, England

Why is my EE service not working?

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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , SE25 , CR7 and CR0 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Southwark, Poplar, Croydon, Wembley, Hammersmith, Dagenham, City of Westminster, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, and Camden Town.

CityProblem TypeReport Time
London Internet 8 hours ago
Southwark Wi-fi 8 hours ago
Poplar Internet 12 hours ago
Croydon Total Blackout 13 hours ago
London Internet 14 hours ago
London E-mail 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • issavibe95
    Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • jmcomms
    Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • jon_turner276
    Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • MrNickSwan
    Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • jmcomms
    Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • TheoEshun
    saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • adebradley
    Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • adebradley
    Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • Laura_Rads
    Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • its_TheBigRed
    I TheBigRed I (@its_TheBigRed) reported

    @EE Yeah when it arrived not that you guys were any help

  • eBee32509966
    eBee (@eBee32509966) reported

    @EE There is outage in BT45 area (Castledawson) for more that two weeks. Maybe it is time to fix the problem?

  • SliterScott
    Scott Sliter 🏳️‍🌈 (@SliterScott) reported

    Am I the only one that experiences nothing other then headaches and frustration with @EE broadband, mobile and quality of service (nonexistent)? I need a reliable provider for home and mobile. Any recommendations for NE Scotland?

  • Manchestertwang
    Denise Sanderson (@Manchestertwang) reported

    @EE I've spent 10hrs on your messaging platform yrying to sort a problem and have finally been told I need to call 150. I've been on hold on 5 ocassions for over an hour and cannot get a response. Why can't I request a call back?

  • Redwoods1
    Lisa Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Redwoods1) reported

    @EE I’m so sick of low signal here in Worthing since 4 September. I can’t stream TV because I’m at around 2mbps download speed. Please tell me the mast will be fixed soon.

  • AusterityAirli1
    Just Airliners (@AusterityAirli1) reported

    @EE Mobile broadband only working for about two hours a day maximum. Phone connection worst than normal. This has been going on for five days in the EX8 Exmouth postcode. Previous to that service was generally good. Please fix the problems or lose a customer.🤬

  • NicC28
    Nic (@NicC28) reported

    @EE can someone get in touch asap i am in Tenerife with no phone signal at all

  • EdinburghUnique
    Derek Gilchrist (@EdinburghUnique) reported from Glasgow, Scotland

    Hey @EE - can you let us know when the internet outage that’s been going on for 48 hours in Glasgow is likely to be fixed. Thanks!

  • nikolajht
    Nikolaj Hansen-Turton (@nikolajht) reported

    Hey @EE why do I need to call to transfer my Apple Watch SIM. Now on a 20+ technical support hold for no reason.

  • jasonjones95
    Jason (@jasonjones95) reported

    @EE If by sorted u mean put in a complaint after the online help told me my phone was at my local store for it not to be