EE Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Croydon, Redhill, Paddington, Dagenham, and Poplar.

City	Problem Type	Report Time
London	Wi-fi	19 hours ago
London	Internet	21 hours ago
Tower Hamlets	Phone	23 hours ago
London	Internet	1 day ago
Wandsworth	Internet	1 day ago
Greenford	Phone	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Pascalle's Pendulum (@pascalles_p) reported 12 minutes ago from Camden Town, England

  @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 13 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 13 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

• 
  Salima Chitalya Mitha (@sxcmitha) reported 16 minutes ago from Islington, England

  @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

• 
  David Williams (@williada60) reported 17 minutes ago from Lambeth, England

  @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

• 
  shezza_bezza (@vodaka_orange) reported 17 minutes ago from Paddington, England

  Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

• 
  Geoff Whitehouse (@ByGeoffW) reported 21 minutes ago from Lambeth, England

  @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

• 
  🧚🏻‍♀️ klauds (@kIaudiagorska) reported 23 minutes ago from Southall, England

  @EE please fix up the service on your network it’s unbelievably shit

• 
  Ari Gork (@arigork) reported 25 minutes ago from Camden Town, England

  Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

• 
  barbara welford (@borstalgran) reported 35 minutes ago from Camden Town, England

  Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

• 
  Nav Hira (@HiraNav) reported 39 minutes ago from Southall, England

  @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

• 
  T-Boogie (@DJTEESHOW) reported 39 minutes ago from Camberwell, England

  WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

• 
  Phil Hutchins (@PhilHutchins91) reported 43 minutes ago from Bromley, England

  Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

• 
  Christopher Bartlett-Walford (@cobartlett) reported 44 minutes ago from London, England

  @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

• 
  David Williams (@williada60) reported 44 minutes ago from Lambeth, England

  @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

• 
  David Whittaker (@bosswhitta) reported 46 minutes ago from Camberwell, England

  @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

• 
  Alan Davey (@Alsyamate) reported 48 minutes ago from Camden Town, England

  @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

• 
  Jon. (@jonnyrotton1989) reported 54 minutes ago from Islington, England

  Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

• 
  Alan Davey (@Alsyamate) reported 57 minutes ago from Camden Town, England

  @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

• 
  Rob Crabtree (@crabrc) reported 59 minutes ago from Lambeth, England

  . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Annette Kerr (@AnnetteKerr1) reported 5 minutes ago

  @EE no signal south Skye.

• 
  charles wood (@chas1937) reported 9 minutes ago

  @EE Hi EE is your service down in Glasgow just now as cant get in too check

• 
  James bennett (@Jamesbenno7) reported 9 minutes ago

  @EE Pathetic customer service, I have been with EE for over 10yrs I believe and never had an issue with s phone bit the one time I do,you do nothing to help. Disgraceful and disappointing. This will be my last contract if this is how you deal with a problem for a loyal customer

• 
  Vicky (@vicky0375) reported 10 minutes ago

  @EE She has called and been in and told different things by different people. One said it will be January 2022 until she gets them while another said they had no idea and how long was a piece of string. She is overpaying as she is now out of contract plus down on the deposit

• 
  Andy Hurst (@AndyHurst2021) reported 10 minutes ago

  @EE your website is shockingly bad for finding any useful information and your phone lines are always busy. Really poor. All I want to find out is how to retrieve an email address for a number already registered.

• 
  Annarack (@annajanesearle) reported 10 minutes ago

  @EE I’ve done it but it hasn’t shown that it has worked yet cause I’m at 0 days still. I’ll report back if there is a problem. Very strange how it’s advertised on your site but your customer service team don’t know about it.

• 
  Sharon Arnott (@Black_Catsx) reported 13 minutes ago

  @EE I was told at the beginning of last week after complaining of little or no Internet from EE 4G wifi router & no mobile signal. Was told originally it would be fixed today. Nothing! We are in the DE55 area and there seem to be many others having issues here too. It's a joke

• 
  Dan Clark (@DanClar38375099) reported 22 minutes ago

  @VodafoneUKBiz absolutely abysmal customer service this morning by your call centre & online teams, you can’t send emails apparently @o2businessuk @EE would you like to quote for business contracts?!

• 
  paul (@paul130659) reported 23 minutes ago

  @EE …I to@his account your quick enough to take it out but it takes you longer to put a mistake back he has no money for the rest of the week as he is disabled how long do I have to wait before I can cancel my sim deals

• 
  Dean Moseley (@DeanMoseley12) reported 24 minutes ago

  @EE my broadband has been shockingly slow lately. I am in the En4 area. Any reported issues? #EE