EE Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR0 and CR4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Paddington, Croydon, Southwark, London, Southall, Ealing, Newham, Leatherhead, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Redhill, Hackney and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Brad
(@bradders2203) reported
from
East Ham, England
Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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Talie
(@TalieDelemere) reported
from
Stratford, England
@HeyCathy_ @EE Omg that is awful!!!!
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Tomes
(@taratomes) reported
@EE There's no further assistance you can give to me unless, unlike every other one of your colleagues, you can actually tell me what's happening and why the whole of one area hasn't had proper phone signal during the day for four days. Absolutely fine in the evening. Unbelievable.
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Mo G
(@MoG84042826) reported
@EE your customer service is poor.
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Aryan Bhatnagar
(@AryanBh14200203) reported
@YTAdvertisers @EE @ThinkGoogleUK My son has been crying really bad because his adsense account is disabled he is not able to put ads on his videos which is a huge problem please fix this asap reason invalid traffic me and my son agrees this is in error please fix this thanks
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Emmie Cowie
(@emmie_cowie) reported
@EE Sorry Jo, I've bought a new phone from.carphone warehouse. In this day and age people need reliability and good customer service. I'd spent 2 days trying to buy a phone through EE.
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Ian. #torysleaze “Let the bodies pile up”
(@worcesteryokel) reported
@EE I was just struck by the huge ad promoting your wifi on the DLR and the total absence of either your phone or wifi signal at exactly the same place.
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MilesMorales
(@GavinTaylorPip) reported
@EE hi, I need monthly statements by post. I can’t find where to do this online. Is this something you can help with? Thanks.
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Louise
(@loulouxyz) reported
@EE So I ordered an iPad over 2 weeks ago and no updates since. Can’t get through to customer service because you’re thanking key workers? What are my options here?
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Mary
(@citytravelmary) reported
@EE are there problems in Spain. I cannot make Uk calls. Urgent
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Katy Noakes
(@KatyNoakes1) reported
@Bridgesears71 @mouthwaite @EE I mean I've dished out death certificates left, right and centre as and when required/requested. With this, it didn't even get to that stage and I wasn't demanding to cancel at all. It was the initial conversation explaining and that's exactly what happened. So yes, sympathy...
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John
(@garn1984) reported
@EE Sorted now thanks. Used your SMS service to discover it was a local BT problem causing the issue.