EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: City of Westminster, Southwark, Coulsdon, Croydon, Wandsworth, and Beckenham.

City	Problem Type	Report Time
City of Westminster	Internet	17 hours ago
City of Westminster	Internet	4 days ago
City of Westminster	Internet	5 days ago
Southwark	Internet	5 days ago
Southwark	Internet	5 days ago
City of Westminster	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Sam Tucker (@samgwentucker) reported 2 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  PapaQ69 (@AddicksGlenn69) reported 14 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 15 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 18 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Matthew Barber (@Matt_Barber4500) reported 20 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Lawen Lawko Karim (@LawenLawko) reported 22 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Laura 🐐 (@Laura_Rads) reported 23 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 28 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Sutton Carers Centre (@SuttonCarers) reported 30 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  pavlin yankov (@paulondon666) reported 31 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Ravi Dheer (@RaviDheer) reported 33 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Steve N (@stevejax2003) reported 36 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  shams (@SaaShamsu) reported 38 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Jon Turner (@jon_turner276) reported 39 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Kevin Nolan (@knolanuk) reported 41 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Mark S (@whiskey_soaked_) reported 44 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Adrian Bradley (@adebradley) reported 44 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Teresa Walsh ● (@teresaspost) reported 45 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 48 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Linzie Hunter (@linziehunter) reported 52 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily @ Dead Winter's Night (@DeadWintersNigh) reported 2 minutes ago

  @EE For the past week or so the wi-fi connection has been constantly dropping and disconnecting. It is not my computer because I have fixed the settings. It is unacceptable that the expensive service you provide is rubbish.

• 
  THE Wandering Shrew (@WShrew2) reported 3 minutes ago

  @EE What is going on with broadband, YO7? Fix it ASAP

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 7 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Jim C (@Showmethetears) reported 8 minutes ago

  @EE Zero response to this - luckily I'm not in contract on the two accounts I have with EE, or my broadband so next week I'll be cancelling this service and getting a new provider

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 16 minutes ago

  With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

• 
  ade (@newbornat) reported 19 minutes ago

  @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

• 
  Mandy (@mandydunne_x) reported 19 minutes ago

  @EE had no service since yesterday morning still have no service at almost 3pm, this has been over 24 hours with nothing, cant make calls or texts who do we contact as this is a joke

• 
  MCFC Ant (@MCFC2012) reported 19 minutes ago

  Something weird is going on. @EE says there is nothing wrong with WiFi and Router, but every day at least 5 times a day we have no WiFi at home. My dad is on Virgin Broadband and he has the same issues. Anyone on here having WiFi blackouts?

• 
  Craig Barton (@barton6435) reported 23 minutes ago

  @ad_moran4 @EE @O2 Do not switch to o2 theres a reason their cheaper their signal is awful im o2 wifes EE she always has signal i dont. I've been o2 for about 20 years the minute my contracts up im off

• 
  Daniel Allen (@MrDanAllen) reported 24 minutes ago

  @EE Hi EE! Just received my copy of 007 First Light bought through yourselves - how do I claim the EE exclusive Casino Suit in game? I haven't received a code in my emails or in the copy of the game... Please can you help?