EE

EE Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR0 and CR4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 01/22/2026 15:40

January 22: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: London, Southall, Southwark, Hounslow, Newham, Croydon, Hackney, Brentford, Paddington, City of Westminster, Camden Town, Wandsworth, Wembley, City of London and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthall Internet
United KingdomSouthwark Internet
United KingdomLondon E-mail
United KingdomHounslow TV
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • eatsruns Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • padhinbed Loud Padh (@padhinbed) reported

    @VodafoneUK ******, *******, something addictive that we’ll never be able to rid ourselves of (seen as we’re in this for a long time, why is it cheaper for me to get a new sim only than renew an existing? You’ve got 48 hours before I cancel & move to @EE as it’s less than half the price!)

  • kylaannex kyla (@kylaannex) reported

    @xQueen_Piscesx @MikeThornton94 @EE Stupid isn’t it. Mine told me it was on its way Stoke depot, i’d get a slot by 11am and i rang, told me oh no there’s been a delay, despite it not being on my app that there is and just states it’s on its way :( Not here until minimum tomorrow now

  • stuartno123 Stuart Noble (@stuartno123) reported

    @EE is there any reason you removed my access to bt sport from my broadband because I've upgraded my mobile phone great service same as last time after told won't. I've sat down to use what I paid for and can't.

  • Nic0laC14 Nicola (@Nic0laC14) reported

    @EE hey I’m having trouble with making calls today. Is there any issues I’m in Coatbridge

  • BrielaineH Brie Johnson (@BrielaineH) reported

    I find it extremely rude when you get a marketing call and when you say you are working or busy they just hang up, no apology for disturbing you, just happened to me from @EE

  • DiadroGaming Diadro 🏰 (@DiadroGaming) reported

    I have THREE contracts with @EE and with the need for a FOURTH, they can't come close to prices that their competitors offer. Poor business.

  • kezzamozza Kerry Morrow (@kezzamozza) reported

    Hey @EE my SIM has stopped working (checked it on a different phone), can't call 150 and online chat is disabled. Can you help with a new SIM?

  • Lina2saint Linss (@Lina2saint) reported

    @EE and then she wants to act like she is doing me any favours- always have to put my phone issues to the bottom of my to do list because I do not want to deal with the degenerates in your CS teams.

  • Laney338 Laney_33 (@Laney338) reported from Thornton, England

    Genuinley think I’ve made a massive mistake moving from @EE > @ThreeUKSupport Not even 2 weeks into the new contract and I’ve had 4 major issues with the Telephony network.

  • going59 pat Hamilton (@going59) reported

    @dandansldn @EE Go on 02 no problems with them