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EE Outage Report in Croydon, Greater London, England

Why is my EE service not working?

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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , SE25 , CR7 and CR0 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Croydon, Redhill, Paddington, Dagenham, and Poplar.

CityProblem TypeReport Time
London Wi-fi 6 hours ago
London Internet 9 hours ago
Tower Hamlets Phone 10 hours ago
London Internet 13 hours ago
Wandsworth Internet 15 hours ago
Greenford Phone 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

  • crabrc
    Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • TimmyTemps
    Timmy Temps (@TimmyTemps) reported from Camden Town, England

    Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.

  • JoshuaGarfield
    Joshua Garfield (@JoshuaGarfield) reported from Stratford, England

    @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

  • DavidEscobarLDN
    David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this

  • tpotter2890
    Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • ashleyhaase0
    AH (@ashleyhaase0) reported from City of London, England

    @EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.

  • ashleyhaase0
    AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • kearneykd
    Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks

  • sindsind05
    Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • kearneykd
    Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • jonohall1984
    Jono (@jonohall1984) reported from Camden Town, England

    @EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.

  • benwood
    Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • FraserHardy_uk
    Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • jonathancreaser
    Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • dmoonuk
    Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • borstalgran
    barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • Borja_Bilbao
    Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMar12769930
    Miss Marple (@MissMar12769930) reported

    @OpenreachHelp @EE told us it was down to you rescheduling with no reason. And regardless of reason for this delay- 9 engineers and 3 months later it’s totally unacceptable.

  • smaglens
    𝓜𝓪𝓻𝔂 (@smaglens) reported

    @EE No network coverage for mobiles in airdrie. When will it be back on?

  • BarbaraRich_law
    Barbara Rich (@BarbaraRich_law) reported

    @EE I have just received a fraudulent threatening phone call pretending to be from HMRC to my EE mobile. The caller number was 07497 967343. Please take swift action against this abuse of your network

  • neilbennett0707
    Neil (@neilbennett0707) reported

    @EE No because no one knows what has happened, the tech support guy has scheduled a call back for the 13th of jan - yes you read that right the 13th exactly a week from today as he was and I quote hoping that it will be sorted by then , I've got say massively disappointed so far

  • pirgovgeorge
    barb energy (@pirgovgeorge) reported

    @EE consider this a bad review.

  • Leela_darcy
    Leela D'Arcy (@Leela_darcy) reported

    @EE What is happening with problem in BN2 area and when will it be fixed?

  • hangofffffff
    Hannah Dunn (@hangofffffff) reported

    @AdamDudeee @EE When isn’t it down

  • tommo59844485
    tommo (@tommo59844485) reported

    @EE Yes, I pay for both but because I’m serving in Afghanistan they would not gift data across. Spent over 90 minutes on the phone from Afghanistan with an operator and an engineer who had no customer skills and could not speak English correctly. 07771361084 find the notes, shocked!

  • josephkinnaird
    Joe Kinnaird (@josephkinnaird) reported

    Hi @EE - I have had no phone signal for the last 3 hours. Are there technical issues with signal at the moment?

  • jenniel82762844
    jennielee (@jenniel82762844) reported

    @EE trying to call to arrange a house move and getting a message that I can’t be connected, this is the second day of this, need to get it sorted. Help