EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Wandsworth, Epsom, City of Westminster, Coulsdon, and Beckenham.

City	Problem Type	Report Time
Croydon	Phone	3 days ago
Southwark	Internet	4 days ago
Wandsworth	E-mail	5 days ago
Croydon	Internet	5 days ago
Croydon	Wi-fi	6 days ago
Wandsworth	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Rochana Jackson (@rochanajackson) reported 3 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Andrea Gillis (@angegillis) reported 3 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 11 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Andrew Pines (@AndrewRPines) reported 12 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Rubén Taluja (@Robinhio84) reported 15 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Craig McRae (@craig_mcrae) reported 19 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  PapaQ69 (@AddicksGlenn69) reported 20 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Adrian Bradley (@adebradley) reported 23 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Dave Ahern (@CorkGourmetGuy) reported 26 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Dell Smith (@HowardDellSmit1) reported 31 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 32 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Mandyphin28 (@mandyphin28) reported 34 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Michael Wilkinson (@ThatMichaelW) reported 36 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Ana Escudeiro (@escudeiro_ana) reported 36 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Jenny Sanders (@gothtink696) reported 36 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Laura 🐐 (@Laura_Rads) reported 37 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Olanrewaju Owode ❁ (@owodeone) reported 41 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 44 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 44 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  TricolorGav (@gauravleo7) reported 47 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Pemberton (@Dazbaza) reported 4 minutes ago

  @EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!

• 
  Jack (@jqckdawson) reported 6 minutes ago

  @EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.

• 
  chrisg (@chrisg742054) reported 6 minutes ago

  @EE morning can you explain to me why the mobile signal is shite around the Lincolnshire wolds

• 
  GEORGE (@gogs42) reported 7 minutes ago

  @EE Okay so why is the app still not working then?

• 
  Emm (@BlackM1710) reported 10 minutes ago

  @NobleExcalibur @BenGungyal @EE Not if she doesn’t eg have password to access her online account: a v common issue in the elderly.

• 
  Samantha 🫧 (@samanfee) reported 10 minutes ago

  @EE why do you never have anything I want in stock 😩

• 
  Sharyn (She/Her) (@SharynM22) reported 10 minutes ago

  @MancPictures @EE Yep 👍🏼 send me a code, wants me to set a pin (which is odd because it’s already been set) and then tells me I can’t login

• 
  Paul 🖖 (@RonkaGuy) reported 12 minutes ago

  @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?

• 
  Me (@shawtty64) reported 13 minutes ago

  @EE there's a problem with your app AGAIN .... Please dont tell me to contact you as all ee tell me is it'll be back up and running in 24 hrs ... this is avweekly occurance. Think you need better IT to run your app

• 
  ND Bankz (@officialNDsmaht) reported 13 minutes ago

  @England @EE Worst performance