EE outages and service status in Croydon, England
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- EE generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 27, 8:46 PM GMT+1.
- Internet (56%)
- Wi-fi (15%)
- Phone (15%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: Croydon, Catford, Southwark, Beckenham, City of Westminster, Bromley, Mitcham, Caterham, Wandsworth, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 hours ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Total Blackout | 6 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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lauren (@wanderlaurst) reported from Wandsworth, England@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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PapaQ69 (@AddicksGlenn69) reported from Eltham, England@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, EnglandContract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, EnglandNever waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Rizwan Ahmed (@RizKundi) reported from Blackheath, England@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Lawen Lawko Karim (@LawenLawko) reported from Croydon, EnglandVery disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Jenny Sanders (@gothtink696) reported from Croydon, England@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Craig McRae (@craig_mcrae) reported from Lambeth, England@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Adrian Bradley (@adebradley) reported from Croydon, England@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
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Rubén Taluja (@Robinhio84) reported from Camberwell, EnglandHi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Shannon/Sharon (@duffshan) reported from Camberwell, England@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Kevin Nolan (@knolanuk) reported from Lambeth, England@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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✈️ B (@_beckid) reported from Croydon, England@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
EE Issues Reports
Latest outage, problems and issue reports in social media:
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micka9990 (@Michael66108716) reported@EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue
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Adam Chetter (@adamchetter) reported@EE 5 years now of not having access to my online account. Told we are working on it every time. Submitted complaint in May and still no reply despite confirmation via automated receipt confirmation. Two accounts coming to an end soon so will have to move if don't get any reply.
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Tim Maunder (@RebelTim) reported@EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.
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D (@dan_yell21) reported@Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.
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Martin Elliker (@MartinElliker) reported@EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩
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SJ (@ScottyJacko92) reportedAnother day out this time at Cotswold Wildlife Park and another day fighting to get signal to take pictures and send messages despite showing 5G with 2 bars @EE 1 month until end of contract and this torture.
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Andrew Robinson (@apr9999) reported@EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!
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Raymond Dillon (@rayd_250592) reported@EE It's a downed pole down the road from me. Quite hazardous. Reported last night and still on the same state today.
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Graham Phillips (@dagenhamboy) reported@EE @OliverH69492772 You go to Gran Canaria get a ferry out at sea and get a perfect 5g signal but back home down at my local sea front you no data signal at all . pathetic.
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Steve Moye (@SteveMoye) reported@EE please can you tell me why I cannot get a new customer deal on EE broadband, because I’m a BT Broadband. Deal I want new customers pay £53 per month, I have to pay £67.49! I’m new to EE broadband, but a loyal EE mobile customer and ‘existing’ as with BT now.