EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: City of Westminster, Southwark, Coulsdon, Croydon, Wandsworth, Beckenham, and Lambeth.

City	Problem Type	Report Time
City of Westminster	Internet	2 days ago
City of Westminster	Internet	3 days ago
Southwark	Internet	3 days ago
Southwark	Internet	3 days ago
City of Westminster	Phone	5 days ago
Southwark	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 27 seconds ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Matthew Sexton (@matt_sexton) reported 3 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  PapaQ69 (@AddicksGlenn69) reported 8 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Marein Overbeeke (@marein_marein) reported 12 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Joe Wadsack (@vinesack) reported 19 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Mark Newman (@Mark_BeerArt) reported 23 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Niki Hutchinson (@nikihutchinson) reported 24 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 29 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Teresa Walsh ● (@teresaspost) reported 37 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Rizwan Ahmed (@RizKundi) reported 38 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  pavlin yankov (@paulondon666) reported 39 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  PapaQ69 (@AddicksGlenn69) reported 40 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 41 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Rochana Jackson (@rochanajackson) reported 42 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 43 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Olanrewaju Owode ❁ (@owodeone) reported 53 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Anna Trela (@TschesyaT) reported 53 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  G.Marshall Gleghorn (@gary2323) reported 55 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Rubén Taluja (@Robinhio84) reported 59 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IndianAlways (@IyengarPallavi) reported 2 minutes ago

  @EE Really, when ur tech team is not interested to take call, how would it resolve my issue

• 
  〽️🇵🇸 (@MiladAhmed3) reported 4 minutes ago

  @EE I'm having issues with my phone, people are saying they're not getting my calls.

• 
  Shaun Adams (@shaundadams) reported 6 minutes ago

  @EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.

• 
  Craig Barton (@barton6435) reported 6 minutes ago

  @ad_moran4 @EE @O2 Do not switch to o2 theres a reason their cheaper their signal is awful im o2 wifes EE she always has signal i dont. I've been o2 for about 20 years the minute my contracts up im off

• 
  Mandy (@mandydunne_x) reported 7 minutes ago

  @EE had no service since yesterday morning still have no service at almost 3pm, this has been over 24 hours with nothing, cant make calls or texts who do we contact as this is a joke

• 
  Scott (@ScottCauchi_Mcr) reported 8 minutes ago

  @EE I've been kicked out of my account please help me

• 
  peter bruce🐟 (@peterbruce) reported 12 minutes ago

  @EE you can also tell open reach engineer not to turn up to carry out installation because he will be turned away, it will be video recorded and posted here if he does turn up , to reiterate the customer wishes to cancel within 14 days cooling off period which you are refusing .

• 
  DanielleCarty (@Danielle_Rowley) reported 13 minutes ago

  @MajorManor @EE Mines the same can hardly get any coverage anywhere. They are slowing loads down in the hopes you upgrade to a higher package

• 
  Mr J (@Mr__J_J) reported 14 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  Steve Hill (@SteveHill11) reported 17 minutes ago

  @EE Okay, lines are closed sadly but Would my service still continue if my current deal runs out tomorrow?