EE Outage Report in Croydon, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, City of London, Hackney, Hammersmith, Dagenham, Paddington, Wembley, Purley, Croydon, Beckenham, Southwark, Caterham, Tower Hamlets, Bromley and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE @williamsonjosc1 Your Mobile DATA network is not working
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Harry Palmer NHSLOVE
(@harrypalmer628) reported
from
Camden Town, England
@EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing
-
Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Alana H. #GTTO #JC4PM2019
(@Athemis2014) reported
from
Hackney, England
@helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
@Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Dan Ryland | UX Designer
(@RealDanRyland) reported
from
Stratford, England
@EE Finally out of the store! Tablets/system.. they had to switch to the main computer but that was slow too.. think it was credit check was slow or problematic because it wasn’t working on the tablet 2/3 times.
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
-
Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@ximmat @EE I have had problems for 6 months, guess how they fix it. By closing the complaint
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DudeNiss aka Alternative(Aye-Two)
(@thisisdnel) reported
@EE Why sell a Roaming Package for the Internet that doesn't work? And why have you blocked my account so that I have to call you when you've made it so that I can't?
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John Sykes
(@rjohnsykes) reported
@EE After a 4th engineer visit yesterday, this morning's readings are Ms 98 DL 19 and UL5. Earlier this morning, there was Zero UL. You supply it, you broke it, you fix it...since 7th December
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@EmmaOma20925643 @EE They wont help, I have had problems for 6 months and they keep closing the complaint WITHOUT FIXING THE ISSUE!
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Liam C
(@FunkyGibbons190) reported
@EE my wife has been with you for 10-15 years and you'd rather lose her as a customer than price match against a competitor. Congratulations, whatever happened to customer service and loyalty, eh?
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Joe Edwards
(@Joe_Edwards_26) reported
@EE I've had no phone service all morning. Is there an issue?
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@SabbaRanks @EE Me too, been with EE since it was T-Mobile. They just close my complaint. I'm going to ofcom as it's been 6 months..
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Keith
(@Keith99352796) reported
@EE Just another company the cop out that asks you to read thousands of other people complaint in the hope you may find someone else with same issues with no guarantee of a result
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NickyP💜
(@NickyP47301131) reported
@EE A phone is supposed to arrive today or tomorrow at the latest. So I'll keep you posted. I'm so annoyed at the service I have received from your company. I have spoken to 7 different people and not one person takes any responsibility for seeing the problem through. Its not good!
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Ian
(@Tyremani) reported
@EE are you having network issues in RG54LN? I’ve lost data 4G. Restarted my phone but no luck. Thanks.