EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Wandsworth, Croydon, Southwark, Epsom, City of Westminster, Coulsdon, and Beckenham.

City	Problem Type	Report Time
Wandsworth	E-mail	14 hours ago
Croydon	Internet	19 hours ago
Croydon	Wi-fi	2 days ago
Wandsworth	Internet	3 days ago
Southwark	Internet	3 days ago
Epsom	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  PapaQ69 (@AddicksGlenn69) reported 3 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 7 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Ravi Dheer (@RaviDheer) reported 17 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Mark S (@whiskey_soaked_) reported 17 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Rubén Taluja (@Robinhio84) reported 19 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Niki Hutchinson (@nikihutchinson) reported 24 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Cheryl Cavanagh (@xchezzacx) reported 24 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Laura Hay (@Laura11389) reported 24 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 26 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 27 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  shams (@SaaShamsu) reported 29 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Dan Dad 🔶 (@DanGinBrown) reported 31 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Anna Trela (@TschesyaT) reported 31 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Ana Escudeiro (@escudeiro_ana) reported 34 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Ewan Stevenson (@EwanJStevenson) reported 35 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Lawen Lawko Karim (@LawenLawko) reported 44 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  petrolheadharry (@HarryHardy91) reported 45 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 49 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Rochana Jackson (@rochanajackson) reported 50 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  TricolorGav (@gauravleo7) reported 55 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jigar (@007jigs) reported 3 minutes ago

  Is ee network not working in wembley area? @EE

• 
  Ken Miller (@KenMiller1969) reported 8 minutes ago

  @EE Your app isn't working, and I believe most EE systems are down. If you employ the cheapest developers, you get terrible systems. You reap what you sow

• 
  Jamie F-Welsh (@punkikin) reported 9 minutes ago

  @EE awful service… 12 days no broadband… over 8 hours on calls to resolve… hub does not work… can’t speak to anyone with capability .. and now their own tech is down… trying to leave but they can’t get in to accounts … worst service… does @kevinbacon know who he represents

• 
  Mick Holds the Line (@Mickandhismusic) reported 10 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!

• 
  Simon O'Hagan (@OSimon79904) reported 11 minutes ago

  @EE So it had to be the Champions League final when your nationwide hub problem caught up with me, right? At one point your helpline guy had me hunting round for a paper clip. Like - when did YOU last have need of a paper clip? This is amateur stuff. Worse than Gabriel’s penalty.

• 
  beth a (@loisgriff_) reported 11 minutes ago

  @MartinPowe16355 @EE Nah I hardly ever have problems with them

• 
  𝕧𝕚𝕠𝕝𝕖𝕥 𝕞𝕒𝕫𝕖｡˚☽˚｡⋆ 𓆉⋆｡˚⋆❀ 𓇼 (@violetmaze) reported 11 minutes ago

  @EE ARE RUBBISH. Parcel delayed and I am going on holiday. (Failed to send me a tracking email too). Told me to go to @RoyalMail sorting office and tell them which I just did. They told me it's EE problem not theirs and they should be dealing with it.

• 
  Shaun Adams (@shaundadams) reported 14 minutes ago

  @EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.

• 
  ME Costello 🌳 (@MaryECostello) reported 15 minutes ago

  @EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor

• 
  Aingeal (@AngieCa26314731) reported 19 minutes ago

  @EE Sadly my phone is not receiving calls or sending texts and as your system is down I was informed nothing can be done until late tomorrow at best. No way of contacting to explain problem as no email contact - letter only which you will receive. The day I moved to you was a mistake