EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Sevenoaks, Twickenham, Beckenham, Croydon, Wandsworth, Purley, City of London, Wembley, Barking, Southwark, Paddington, Islington and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Sevenoaks |
Internet | |
| London |
Internet | |
| Twickenham |
Phone | |
| Beckenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
from
Camberwell, England
@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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Azer Turan
(@Azer__Turan) reported
from
City of London, England
I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
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Brad
(@bradders2203) reported
from
East Ham, England
Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
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Azer Turan
(@Azer__Turan) reported
from
Camberwell, England
@EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Connock
(@AConnock) reported
@EE I hope you can help! All the apps on my phone (including Safari, Slack, Citymapper etc). Don’t seem to work with the 4G on my phone, but work perfectly with WiFi. Is this a problem with the 4G or with handset. It was a real struggle today.
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Will
(@WDsmethurst) reported
@EE your staff through the phones are a complete credit to the company. I've spent 45 minutes on the phone to Tracy, discussing an issue I've had recently. I was made to feel valued and I was listened to. Thank you for your genuine care for your customers!
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SHEELA⁷
(@_SquishySeok) reported
Morning @EE I am unable to login to the app or your website. Is there a problem? I know logins details have not changed.
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Ruth Hissett
(@ruth_hissett) reported
@EE We are having service issues in our village and have had no service for 5 days now. Can you advise when we will be able to receive and make calls again?
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Mark James
(@LordMarkJames) reported
@EE Oh, the service has been terrible! My mum has been charged for coming out of her contract when she was told on a recorded call that she wouldn’t be!! Then she gets letters from a debt recovery agency! Disgusting service!!
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wringthonk
(@BeavyBee) reported
@JoolzDenby @EE 3 Joolz. Moved to them years ago and never looked back.
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ManxMan
(@PeelManxMan) reported
@EE Standard response that doesn't answer the question! This mast has had a generator running on it for nearly 12 months! Not exactly environmental friendly is it? Just fix the power to the mast?
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Andy Henderson
(@ahendo82) reported
@EE Hi, I’ve recently changed from contract to pay as you go and I’m having trouble adding credit to my account (recharge app) I don’t seem to be able to add the credit? Recharge have said send a message to 150 to active it but as I’ve no credit I can’t??
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Jason Hargreaves 🏴☠️
(@JaseHargreaves) reported
@EE Still no internet and never got the phone call I was told I’d get after 3 hours
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The joys of TAWA!
(@Ayo_Sonoiki) reported
@EE site login screen is broken. enter your email address, click next and it redirects back to the email address. Same for browsers and app