EE Outage Report in Croydon, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0 and CR7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, Beckenham, Southwark, Hackney, Camden Town, Croydon, Barking, Thornton Heath, Hammersmith, Wandsworth, Tower Hamlets, City of London, Poplar and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Midnitejem
(@Rhomidnight) reported
@EE I’m currently on the phone to ee customer services right now about this as DPD refused to change the address
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Jenny Hicken 💙
(@GreatNorthMum) reported
@WGunson @EE They responded to say that there was a problem with one of the masts in the area and that an engineer would be fixing it, although it's not back up and running just yet as I've still got no proper signal.
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Mstrwul1
(@mstrwul) reported
@EE We dont know our land-line number as we have never used it.
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Paul
(@paulhayward200) reported
@EE How acceptable is it for EE to leave a elderly relative with out a working phone ? The network in my area has been rubbish for the last few weeks. My mother has a basic 3G only phone. This no longer works due to network problems. Disgusting service from EE
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
So I can ring them free, not interested in helping out with the finance at all, even though I said a payment will be made tomorrow when U.C. comes through so @EE let me know more about your fibre broadband, I will only have Virgin TV then Customer Service Attrocious
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Bury Flyer
(@BuryFlyer) reported
@EE I sent my main number in dm Got WiFi and followed all help advice on line still nada Al i have are text messages from you saying all good on jan 25th
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MyWorldIsMyOyster
(@AYendell) reported
@EE That’s a great statement if only it were true! £95 a month and another provider can do it for almost half that with same service. It’s actual robbery!
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darren c
(@dazzauk1966) reported
@EE We pay for the service not to fund your expansion
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Georgia Taskerdavies
(@taskerdavies) reported
@EE I’ve totally lost signal on my phone while I’m in my house, where I haven’t had a problem before. Can someone help please? Is there an issue with EE?
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Paula Beaton
(@WordNerdCopy) reported
@EE Hello. I was told by Samsung themselves that the network decided when the rollout would be, and advised to contact EE. The S20 series got Android 12 in January on most networks.. why didn't the S20 FE on EE? And yes, I've checked, no updates pending.