EE

EE Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 03/05/2026 10:50

March 05: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, Hackney, Purley, Croydon, London, Poplar, Hammersmith, Wembley, Islington, Worcester Park, Carshalton, Hounslow, Stratford, City of London and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomPurley Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • JaneStaiano Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • billyscott31 Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sgtdusk callum smitherman (@sgtdusk) reported

    @EE Why is it that big companies like EE are brilliant at taking your money ASAP but when it comes to fixing any problems you have with their devices they give the most appalling customer service I would be so ashamed if I dealt with a customer the way I have been dealt with EE

  • febstar Febstar (@febstar) reported

    @Magicman1980 @EE Not really, showing the difference good men can make if they stand up to things instead of laughing along. Victims of hate or crimes shouldn't be left with the job of fixing the problems someone else has given them. They need support from those who aren't being targeted.

  • chrisbh1000 Chris Halford (@chrisbh1000) reported

    @ee your service is terrible. Have you ever tried calling you?

  • 81HorneY Rachel Horne (@81HorneY) reported

    @EE I recently bought a £10 roaming add on in may and it’s still active on my account, how do I cancel the add on ? Tia

  • Stretch39818963 Stretch (@Stretch39818963) reported

    @EE Oh **** just renewed my contract.

  • IamFordy Fordilini (@IamFordy) reported

    This is really poor from @EE.. broadband speed a fifth of what was promised and no engineer for another 10 days. I've been offered unlimited mobile data, but the signal in my area is poor so I'm basically on dial up speeds for the foreseeable with no alternatives🤬

  • dan_fuzz Dan Fuzz 🟠🌤 🥦🍺 (@dan_fuzz) reported

    @EE Signal issues in TN39 4 DM is being ignored, or your reply isn’t coming though. Tried calling tech support twice, just get stuck on hold, being told every minute or so, that my call is important...

  • malteserlea Theresa (@malteserlea) reported

    @EE I got a new phone and now my signal is worse. Still with you guys. Don't get it! Help a girl out!

  • GwenEvaBearLuvs Gwenny Eva: your dude-friendly egalitarian lebbi (@GwenEvaBearLuvs) reported

    @EE And I'm telling you—again—men are only responsible for half of it. It's everyone's problem, so yes, EVERYONE should be asked to take accountability. Women commit the majority of DV, half of SA, and virtually ALL false allegations. They are just as much to blame. This is PROVEN.

  • Eirehs84 Sherie (@Eirehs84) reported

    @EE I have a contract in my sisters name, and when it runs out, I want to cancel and have an account myself. Can I use the PAC code from my current, and take my number with me, even though it'll be a different name? I need to keep my number.