EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Beckenham, Southwark, Bromley, Croydon, Mitcham, City of Westminster, Caterham, Wandsworth, Epsom, Warlingham, and Purley.

City	Problem Type	Report Time
Beckenham	Internet	18 hours ago
Southwark	Wi-fi	2 days ago
Bromley	Internet	2 days ago
Southwark	Internet	6 days ago
Croydon	Internet	7 days ago
Southwark	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Steve N (@stevejax2003) reported 37 seconds ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 4 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Dave Ahern (@CorkGourmetGuy) reported 7 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Laura 🐐 (@Laura_Rads) reported 7 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 8 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  PapaQ69 (@AddicksGlenn69) reported 13 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 17 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  AA Ron 🖤 👟 (@Munden87) reported 23 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 23 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Dan Taylor (@danthomastaylor) reported 24 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Shannon/Sharon (@duffshan) reported 25 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Michael Wilkinson (@ThatMichaelW) reported 32 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 32 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Rubén Taluja (@Robinhio84) reported 37 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Sam Tucker (@samgwentucker) reported 37 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Adrian Bradley (@adebradley) reported 49 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  James Gill (@JamesGillComedy) reported 50 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 52 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  TricolorGav (@gauravleo7) reported 53 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Dan Dad 🔶 (@DanGinBrown) reported 59 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 5 minutes ago

  @EE So today our internet has been down since 10:30am, 30 houses have no internet so there sending an engineer out tomorrow he’s going to be busy!!!!! Why didn’t they just say there’s a site wide outage!!!!.

• 
  Dr Jonathan Lauderdale (@jon_lauderdale) reported 5 minutes ago

  @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

• 
  Peter CG Cooper (@CharlesSav66) reported 9 minutes ago

  @EE @RaPiDkIlLzZz Come on…. EE have been having huge problems for months, maybe years. I’ve not been able to access my business account on the app or online for something like 8 or 9 months. Can’t get a statement. Can check contract status. EE have admitted they have enormous tech problems.

• 
  Kerry Riordan (@Kezmeister82) reported 10 minutes ago

  @EE We already have every day for the past 5 weeks multiple failed visits it’s been escalated so many times with an open complaint still keep blaming each other, on the verge of cancelling the contract as you’re not providing the service we’ve signed up for and going elsewhere

• 
  Col Price (@coldesign_ltd) reported 10 minutes ago

  @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too

• 
  joe bloggs (@thebadgerf1) reported 14 minutes ago

  @EE Would do but I have no signal

• 
  Barry Robb (@stokebarry10) reported 14 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  Johno (@Johno_nufc) reported 17 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  jas🛸 (@jasminight3) reported 18 minutes ago

  Why is it despite the charger iPhones with a lightning cable don’t seem to charge or are always ‘slow charging’ ??😤 @EE @Apple

• 
  Gareth Owen (@gjo2405) reported 19 minutes ago

  @EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short