EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2, CR4 and CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, Dagenham, Croydon, Wandsworth, Hammersmith, Southwark, Fulham, Purley, Hackney, City of London, Wembley, Bromley, Islington and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| City of Westminster |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Dagenham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MarcioMILK
(@marciomilk) reported
@EE my eSim issue wasn’t sorted. I tried the chat and and phone customer service. It’s shocking bad customer service. 0/10.
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Mitchell Smithard-po
(@msp_po) reported
@EE insurance is ridiculous no help at all worse phone provider I have ever been with , I have had adviser put the phone down on me and being rude calling me a liar , spoke to numerous advisers and all had a different story to where my delivery for my phone was such a shambles
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Mark H
(@markarenh) reported
@EE have a problem, somehow my sim card has got jammed in the slot, it fell out when I was changing the memory card… what can I do?
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Chad
(@Chad25216451) reported
@O2 Sort your **** network out…we’re paying soo much money for **** all service…it’s annoying that I’m on the train to London Bridge and I can’t load up some of my apps due to O2 rip off signal but my partner who’s on @EE gets perfect signal…sort your **** out !!
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Cindy Armstrong
(@pandoramummy) reported
@MarcAllera @EE Mr. Allera, the mast that provides the only signal for our 4G broadband (as there’s no fibre optic cable here) has been down since 3 September and no one will tell customers whether and when it’s going to be repaired. We run businesses and are very stressed and worried. SA19 7NW
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Sarat Pediredla 🦔 (he/him)
(@saratpediredla) reported
@EE it’s really frustrating that you won’t let me cancel a plan that is expiring online. Only way to cancel is via phone but 3 days in a row your lines are very busy. All the while the auto renewal deadline is coming close. How do I stop the auto renewal?
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notch
(@notch06958814) reported
@EE Hey. I'm on EE PAYG and have credit. Can't send/receive texts or receive calls. Last received a text on 6 Oct 22. I can call others (eg my mother's phone rings) but they can't call me ("Calls are not being connected to this number"). 150 doesn't work. What's going on?
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Lan Ngo
(@hoegrammer) reported
@EE your app makes people login and set up pin again every time the Message button in Help is clicked.
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Paul Atkins💙 Part of The Left #FBPE #PATH
(@pauledgcott) reported
@EE I have yet again an Open Reach engineer coming out tomorrow. Your tech guys can see a CAP on the line which means there's an issue probably outside on their network. We shall see in the never ending saga of you trying to fix my internet
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Aboy
(@FranklyUk) reported
The Equality Act 2010 is worthless. No one gives a **** about anything in the UK anymore. There are no laws because its too chaotic to do anything. @EE are scum like the Tories.