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EE outages and service status in Croydon, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 24, 8:28 AM GMT+1.
  • 50% Internet (50%)
  • 19% Phone (19%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Southwark, Beckenham, Croydon, City of Westminster, Bromley, Mitcham, Caterham, Wandsworth, and Epsom.

CityProblem TypeReport Time
Southwark Internet 18 hours ago
Beckenham Internet 1 day ago
Croydon Total Blackout 2 days ago
City of Westminster E-mail 3 days ago
City of Westminster Wi-fi 3 days ago
Beckenham Internet 5 days ago

Nearby cities with recent reports

Southwark

2 recent signals

18 hours ago
Beckenham

2 recent signals

1 day ago
City of Westminster

2 recent signals

3 days ago
Bromley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • teresaspost
    Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • craigwilliamsdj
    Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • vinesack
    Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • Munden87
    AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • HowardDellSmit1
    Dell Smith (@HowardDellSmit1) reported from Tolworth, England

    @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • SaaShamsu
    shams (@SaaShamsu) reported from Wandsworth, England

    @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • jon_turner276
    Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • MissCharlesV
    CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • okumephuna
    Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jon_lauderdale
    Dr Jonathan Lauderdale (@jon_lauderdale) reported

    @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

  • steveon7
    Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported

    Network is awful today no signal for anything pa14 area @EE

  • MarkDavisonUK
    Mark Davison (@MarkDavisonUK) reported

    @KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over

  • EssoViking
    Esso (@EssoViking) reported

    @JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE So far- Broadband and phone goes down on Friday. 3hrs in total trying to find out what’s going on. Friday I couldn’t work Waited all day for an engineer to come, no one does Was promised a 4g devise, just found out order wasn’t ready processed. Monday phone gets put down!.

  • SteveMoye
    Steve Moye (@SteveMoye) reported

    @EE please can you tell me why I cannot get a new customer deal on EE broadband, because I’m a BT Broadband. Deal I want new customers pay £53 per month, I have to pay £67.49! I’m new to EE broadband, but a loyal EE mobile customer and ‘existing’ as with BT now.