EE outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Croydon, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 5, 3:53 PM GMT+1.
- Internet (73%)
- Wi-fi (9%)
- Phone (9%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR7 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: Wandsworth, Croydon, Southwark, Epsom, City of Westminster, Coulsdon, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
10 minutes ago | |
|
Croydon
|
Internet | 5 hours ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Wandsworth
|
Internet | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Epsom
|
Internet | 3 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Warren (@warrenmcgrath1) reported from Bromley, England@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Craig McRae (@craig_mcrae) reported from Lambeth, England@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, EnglandUnless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Michael Wilkinson (@ThatMichaelW) reported from Camberwell, EnglandFrom my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Paula Griffin 🏳️⚧️ (@Paula_Griffin65) reported from Camberwell, EnglandIf Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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lauren (@wanderlaurst) reported from Wandsworth, England@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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Linzie Hunter (@linziehunter) reported from Camberwell, England@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Joe Wadsack (@vinesack) reported from Wandsworth, EnglandI have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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James Meredith (@Jamesmeredith) reported from Camberwell, England@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Equilan (@Equilan) reported@EE And that is useless too. Told it I want to pay my bill, it took me to the sign in page then took me right back to the chat with a message saying "You cannot type right now". Get your act together ffs, this is ridiculous.
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𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported@EE why does your internet go down for a few seconds multiple times every evening? If it’s for updates how do I change the time that this happens because it’s exactly when I need it most! Service has been appalling since day dot!
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Paul Leetham (@leetham_paul) reported@EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone
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Jim C (@Showmethetears) reported@EE Zero response to this - luckily I'm not in contract on the two accounts I have with EE, or my broadband so next week I'll be cancelling this service and getting a new provider
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peter bruce🐟 (@peterbruce) reported@EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?
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Jigar (@007jigs) reportedIs ee network not working in wembley area? @EE
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LP (@LP15393) reported@LisaWalkernffc @EE Not the only one. App is down apparently. Same thing happening for me
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Ed Scott (@EdScottLondon) reported@ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.
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Caz Mc (@Caz83Mc) reported@EE Online would be better for me due to working hours, poor to offer something as online and then just ignore the messages
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Equilan (@Equilan) reportedffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.