EE Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Hounslow, Camden Town, Redhill, Paddington, and Dagenham.

City	Problem Type	Report Time
Croydon	Internet	10 hours ago
Croydon	Internet	14 hours ago
City of Westminster	Internet	15 hours ago
London	Wi-fi	15 hours ago
Southwark	Internet	15 hours ago
Croydon	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Marein Overbeeke (@marein_marein) reported 1 minute ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  gillian nichols counselling (@NicholsGillian) reported 4 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Sarah (@eatsruns) reported 5 minutes ago from Hackney, England

  @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

• 
  Valerie (@ValerieAmajoutt) reported 6 minutes ago from Camden Town, England

  @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

• 
  Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported 7 minutes ago from Poplar, England

  Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

• 
  Ayo (@Ayoolanaa) reported 16 minutes ago from Hackney, England

  @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

• 
  Agustin Pesciallo (@agustin) reported 27 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  topcat500 (@theresacoote) reported 27 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Ayo (@Ayoolanaa) reported 30 minutes ago from Hackney, England

  @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

• 
  Lucy Callis (@lcallis) reported 31 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Ayo (@Ayoolanaa) reported 33 minutes ago from Hackney, England

  @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

• 
  Karen Alford (@KarenA_69) reported 37 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Mike (@r1b1ker) reported 37 minutes ago from Poplar, England

  @EE Hi. No, I was just pointing out some errors on your web page.

• 
  Dan Dad 🔶 (@DanGinBrown) reported 39 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Ayo (@Ayoolanaa) reported 44 minutes ago from Hackney, England

  @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

• 
  Rajesh Dhulashia (@rajeshdhulashia) reported 50 minutes ago from London, England

  @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 55 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  gillian nichols counselling (@NicholsGillian) reported 56 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 59 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 59 minutes ago from London, England

  No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline (@cazziebint) reported 7 minutes ago

  @EE What is with the signal today! Literally no service

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 9 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Jamie West (@JamieWe49285175) reported 10 minutes ago

  @EE Why is it EE refuse to deal with my complaints about staff? Continue to close my complaints without resolving it Is this how you treat your disabled customers?

• 
  JV79 (@jv79) reported 12 minutes ago

  Hi @EE The broadband connection has dropped in North Tyneside twice in three hours. What issues are there?

• 
  Covrich🇬🇧🇺🇸 (@covrich1) reported 16 minutes ago

  @EE great customer and tech service today - full marks to Joe on tech team excellent 👍👍

• 
  Guilty of Being Right (@gb_right9) reported 17 minutes ago

  @EE It's been nearly a month since i reported issues with the mobile wifi. Initially told it was due to works in the area, then that the sim might be faulty, then that the hub needs to be fixed. I was THEN told it was working fine even (after being sent back) though it wasn't p1

• 
  Nigel K 〓〓 (@NDK72) reported 17 minutes ago from Warkleigh, England

  Once again dealing with @ee for an improved sim only contract x 4 is fruitless. Decent 20gb 5g 24m deal for £9/month, only for BT broadband customers, **** all for a customer of 12 years. @O2 do 20gb for £8/month ffs

• 
  Salah ElBaba (@SalahElBaba) reported 18 minutes ago

  @EE help please…..why is your coverage so bad in Bedford. We’re getting 1 bar at our house and I had Edge at a local hotel this morning….I didn’t think Edge was still a thing in 2023

• 
  Mark Wigmore (@MarkAWigmore) reported 18 minutes ago

  @EE I'm actually a Plusnet customer and we've been down this route before. It doesn't work. I don't think it worked even when I was an EE customer. In any case, what's the point if I'm out of WiFi range, in the garden perhaps? Back to square one!

• 
  Mark Wigmore (@MarkAWigmore) reported 22 minutes ago

  @EE The last I heard from Plusnet was, "Thanks for getting back to us Mark, our network doesn't actually support WiFi calling, however that is something we're hoping to introduce in the future."