EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, Sevenoaks, London, Twickenham, Beckenham, Croydon, Wandsworth, Purley, City of London, Wembley, Barking, Southwark, Paddington, Islington and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Sevenoaks |
Internet | |
| London |
Internet | |
| Twickenham |
Phone | |
| Beckenham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Wordsworth
(@jamesdw25) reported
Trying to buy at PS5 Through @EE is a laughing stock, says £10 upfront cost but then get to checkout and they want £210 upfront they when you fill in all your Info it crashes and does nothing. Great way to treat long standing customers
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Wainy
(@Wainy2895) reported
@EE had an outage since 4pm. No phone service whatsoever. All that money a month for this.
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C L Λ S H
(@rupertclash) reported
Conversation change: have lived in my house for 5 years with no issue but the last month have had zero @EE signal anywhere in it. Website says there’s planned work nearby but doesn’t say why/when/etc and holy Christ it’s infuriating. Utter horseshit.
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Nigel Walsh 🙌🏻
(@nigelwalsh) reported
@darrencornish @EE @AskAmex Finally got through. Was asked to fax I through ot them. Fax. I’m living in 2022. Not 1992. Oh god help me. In some ways we have some so far. But in others. We have so far to go
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Emma Johnson
(@emmajjohnson75) reported
@EE shocking that my father in law who is in his 70’s has been missold a broadband service that is reaching only 4Mb download speed. They say as this is reaching minimum acceptable speed of 2mb nothing they can do!! £20 a month and can’t even use his smart TV. Disgusting.
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Victoria Lawson
(@VIC_Bright_eyes) reported
@BTCare @EE I’ve been loyal BT customer & never had a problem,UNTIL they change you to EE! 5 days now and STILL waiting for my number to port over. I’ve lost business and other important calls. This is shocking customer service!! Still waiting…
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Noel Walch
(@noel_walch) reported
@EE Still the same issue. Everytime I go to the EE store, online, I try look at any tablet and it directs me to a login screen. If I do login(my only option) , I'm stuck at the add your device screen.
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Natalie Avery
(@natavery) reported
@EE really frustrated mobile broadband not working since last Thursday in Brecon & we are home workers! Network status continues to show 8hrs to fix. No info coming forward.
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darrencornish
(@darrencornish) reported
@nigelwalsh @EE It’s endemic now. I know of many outsource contracts where targets on call answering time only trigger once the customer has got through the initial messaging (high volume of calls) and selection of option. A % of customers quit at the cried wolf message so hit target.
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The Pop Stop Chicken & Shrimp
(@The_Pop_Stop) reported
@MarcAllera @EE what a joke been with 121, EE, T-Mobile for over 16years and you can't be bothered to respond to a complaint, to the contrary your "executive team" of whom are incompetent actually diable our sim card "by accident" of which is the emergency contact No 4 our kids!