EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, City of Westminster, Mitcham, Wandsworth, Epsom, Caterham, Warlingham, Bromley, and Purley.

City	Problem Type	Report Time
Croydon	Phone	11 hours ago
Southwark	Total Blackout	1 day ago
Croydon	Phone	2 days ago
City of Westminster	Internet	5 days ago
Mitcham	Internet	9 days ago
Croydon	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  James Meredith (@Jamesmeredith) reported 2 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Adrian Bradley (@adebradley) reported 6 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Matthew Barber (@Matt_Barber4500) reported 8 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  CharlieH 💙 (@MissCharlesV) reported 10 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  TricolorGav (@gauravleo7) reported 11 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Adrian Bradley (@adebradley) reported 14 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 15 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Mark Newman (@Mark_BeerArt) reported 19 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Lucy Callis (@lcallis) reported 25 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  PapaQ69 (@AddicksGlenn69) reported 29 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Ewan Stevenson (@EwanJStevenson) reported 32 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Danny Whitebread (@WhitebreadDanny) reported 35 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Olga (@olgabudimir) reported 40 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Dave Ahern (@CorkGourmetGuy) reported 42 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 42 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  ✈️ B (@_beckid) reported 43 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Dave Ahern (@CorkGourmetGuy) reported 45 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  PapaQ69 (@AddicksGlenn69) reported 47 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Tania Hinds (@TaniaTells) reported 49 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Dave Ahern (@CorkGourmetGuy) reported 53 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie T (@jamie_2127) reported 7 minutes ago

  @EE @Cariboo9361961 "We never expect to see any issues"! What an absolute load of ****. The team will do absolutely nothing about it. I've reported numerous issues and yet my data connection is as **** as ever.

• 
  Natasha (@NatashaB819) reported 10 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  simon withers (@KalEl_WBS) reported 11 minutes ago

  @ee does the network support 5G redcap?

• 
  Mark Randall (@MarkyTalk) reported 11 minutes ago

  @EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.

• 
  Lennox Richardson (@lennyrfc) reported 11 minutes ago

  @EE why have I only got one bar of signal strength in my location? From the so called best network in 🇬🇧 I’d expect slightly more..

• 
  Paul 🖖 (@RonkaGuy) reported 12 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  madein@?? (@C1981L) reported 18 minutes ago

  @MarkyTalk @EE Their signal is **** also, can't even get a decent reception in a town centre FFS.

• 
  lucy barnett (@lucebarnett) reported 18 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  human (@GarethSalisbur1) reported 18 minutes ago

  @DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 21 minutes ago

  @EE please fix your data connection, because yesterday, couldn’t use my data!!!!