EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Southwark, Beckenham, Croydon, City of Westminster, Bromley, Mitcham, Caterham, Wandsworth, and Epsom.

City	Problem Type	Report Time
Southwark	Internet	5 hours ago
Beckenham	Internet	16 hours ago
Croydon	Total Blackout	1 day ago
City of Westminster	E-mail	2 days ago
City of Westminster	Wi-fi	2 days ago
Beckenham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Craig McRae (@craig_mcrae) reported 2 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Matt Bond (@MattBondVocal) reported 3 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Baserbillion Art (@BaserbillionArt) reported 6 minutes ago from Bromley, England

  I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 7 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Ravi Dheer (@RaviDheer) reported 11 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  G.Marshall Gleghorn (@gary2323) reported 13 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Anna Trela (@TschesyaT) reported 14 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 15 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 23 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 24 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Steve N (@stevejax2003) reported 28 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Dave Ahern (@CorkGourmetGuy) reported 31 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Cheryl Cavanagh (@xchezzacx) reported 34 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  ✈️ B (@_beckid) reported 37 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Stephen Hines (@hines_stephen) reported 44 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Rubén Taluja (@Robinhio84) reported 51 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Jon Turner (@jon_turner276) reported 52 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 55 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Olanrewaju Owode ❁ (@owodeone) reported 56 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  shams (@SaaShamsu) reported 59 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  They call me Shrugs (@Cooksley) reported 7 minutes ago

  @EE paid for a backup incase we lost broadband, now both are down been waiting 45 minutes to speak to someone and your automated service is telling me 2 days to fix. You bunch of clowns

• 
  _GhostProtocol2 (@_GhostProtocol2) reported 12 minutes ago

  @dave_aldrine Can’t wait! Been with @EE for several years as IMO they are best, felt they are getting worse and worse. Even upgraded to the priority line. Still ****. They are throttling 5G or got too many customers on it, but something is not right! Bring on the starlink 👌🏽

• 
  Bionic_KT (@bionic_KT) reported 13 minutes ago

  @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…

• 
  G E E T U P 💪🏼 (@dalli_72) reported 23 minutes ago

  @EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am

• 
  Martin Elliker (@MartinElliker) reported 25 minutes ago

  @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

• 
  Martin Elliker (@MartinElliker) reported 25 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  Will Wright (@WillWri36918764) reported 27 minutes ago

  @EE @ee still doesn't work

• 
  PH (@PHEFC83) reported 28 minutes ago

  @EE sneaky from you guys telling people to hang up and reply to a text for quicker service. Yet the number to reply to doesn’t work!!! 45min wait or text a number that isn’t working 🥴🥴🥴🥴

• 
  63. (@incognit063) reported 28 minutes ago

  my service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE

• 
  Esso (@EssoViking) reported 29 minutes ago

  @JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering