EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Southwark, Epsom, City of Westminster, Coulsdon, and Beckenham.

City	Problem Type	Report Time
Croydon	Wi-fi	1 day ago
Wandsworth	Internet	2 days ago
Southwark	Internet	2 days ago
Epsom	Internet	2 days ago
City of Westminster	Internet	3 days ago
City of Westminster	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Olga (@olgabudimir) reported 1 minute ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Laura Hay (@Laura11389) reported 6 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Ravi Dheer (@RaviDheer) reported 9 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Veena Patel (@VeenaPa42103967) reported 13 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Rubén Taluja (@Robinhio84) reported 25 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 28 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Jon Turner (@jon_turner276) reported 30 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Rubén Taluja (@Robinhio84) reported 30 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Adrian Bradley (@adebradley) reported 35 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Adrian Bradley (@adebradley) reported 42 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 42 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Ewan Stevenson (@EwanJStevenson) reported 43 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  PapaQ69 (@AddicksGlenn69) reported 45 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 46 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Chris Mason (@cmaso21) reported 48 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Steve N (@stevejax2003) reported 49 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Andrew Pines (@AndrewRPines) reported 50 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Niki Hutchinson (@nikihutchinson) reported 52 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  pavlin yankov (@paulondon666) reported 58 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Matthew Sexton (@matt_sexton) reported 59 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J G L (@smartmama) reported 9 minutes ago

  @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

• 
  David charnock (@david4charnock) reported 9 minutes ago

  @ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking

• 
  Chrisinho (@Chrisinho175) reported 10 minutes ago

  @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

• 
  Mandy (@mandydunne_x) reported 10 minutes ago

  @EE Cant call either as everytime i try i keep getting 'no network or service available'

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 12 minutes ago

  Spent two hours on the phone with @EE today. Poor ******* other end deserves a medal. But I've ended up with EE TV, full fibre BB and a new phone, unlimited data etc for £26 less than I was paying for Sky TV, bb and an EE 25gb sim. Brilliant customer service. Very happy customer

• 
  Ekele (@callme_kells) reported 13 minutes ago

  @EE your broadband service has been very very poor since 3 weeks now. I have wasted hours on multiple occasions talking to your team about it. Frustrating 😡!

• 
  Surinder (@SurinderRehal) reported 17 minutes ago

  @EE boast best provider for 25 years. No true. Very poor CS. No WiFi for over a week. Open fault whatever that means. Waiting 35 mins for someone to call. Pathetic service

• 
  anthony ricketts (@ajricketts82) reported 18 minutes ago

  @EE absolutely terrible. 4 out of the last 7 days our internet has dropped out. Shocking service

• 
  Equilan (@Equilan) reported 19 minutes ago

  ffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.

• 
  Wolf flybynature (@Wolfflybynature) reported 20 minutes ago

  Some of you Gen Z behave why too robotic you ask them a question they answer like @EE customer service advisors 🤡