EE Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: London, Southwark, Poplar, Croydon, Wembley, Hammersmith, Dagenham, City of Westminster, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, and Camden Town.

City	Problem Type	Report Time
London	Internet	14 hours ago
Southwark	Wi-fi	14 hours ago
Poplar	Internet	18 hours ago
Croydon	Total Blackout	19 hours ago
London	Internet	20 hours ago
London	E-mail	23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  itsmenaaz (@naazalii) reported 3 seconds ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Wes Baggaley (@wesdbag) reported 51 seconds ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Wes Baggaley (@wesdbag) reported 7 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  John Robinson (@jr_svb) reported 15 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  Ross Perry (@Ross7Perry) reported 17 minutes ago from Poplar, England

  @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

• 
  Lochlann (@Lochlanndg) reported 17 minutes ago from Stratford, England

  Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

• 
  itsmenaaz (@naazalii) reported 17 minutes ago from Poplar, England

  @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

• 
  Lord Panache (@RicciQueens) reported 18 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 21 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Victoria Seaman (@VixSeaman) reported 22 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Wes Baggaley (@wesdbag) reported 24 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  David Oxley (@davidoxley1982) reported 30 minutes ago from Islington, England

  @EE are getting so bad with loyal customers..

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 30 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

• 
  🧘🏾‍♀️ (@bukkushan) reported 32 minutes ago from Croydon, England

  @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

• 
  David Moritz (@davidmoritz) reported 34 minutes ago from Camberwell, England

  Well your customer service is like your service @ThreeUK. I’m off to @ee

• 
  dominnique karetsos (@DKaretsos) reported 36 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Tom Wynne (@twynne) reported 41 minutes ago from Poplar, England

  @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

• 
  Steve Norris (@stevejnorris) reported 46 minutes ago from Lambeth, England

  @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 57 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

• 
  SfH (@simonfromharlow) reported 58 minutes ago from Stratford, England

  @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Oldfield-Marsh (@AllMiked_Up) reported 7 minutes ago

  @EE Unfortunately you are unable to help me as you are unable to allow me to keep my old landline number as well as get the products I want (my mother in law has dementia, and will not be able to remember a new number in an emergency). I will go elsewhere, and report this to OFCOM.

• 
  The UK Gnome (@UKgnome) reported 8 minutes ago

  @EE I don’t have enough signal to make a call. I get pockets of signal to send tweets.

• 
  Karen Street (@karen_street) reported 8 minutes ago

  @EE So someone would call me but that’s not happened either. This is so bad. Was with BT and never had any issues like this. Customer service is zero

• 
  Mike Oldfield-Marsh (@AllMiked_Up) reported 9 minutes ago

  @EE As a BT customer (out of contact) I cannot get the same pricing and product options from your regrade service as I can as a customer on the website, which I cant do as I am a BT customer 😡

• 
  Mark Cottle (@markcottle17) reported 9 minutes ago

  @EE Getting pushed from pillar to post shocking service

• 
  Pastor Renato, internado no hospício do Tw-i-tter (@renatoyamane) reported 11 minutes ago

  @EE I'm in the queue to talk to someone... The waiting time is over 20 minutes. Is there any other option to contact you? There is nothing that can help on the previous link that you informed.

• 
  Nicky Davidson ❤️💙⚽️ (@southampton22) reported 11 minutes ago

  @Lionesses @EE Serina clearly hasn’t got a bloody clue. Lucia has been playing like that for ages, but never got picked. Now she is in the WSL, she suddenly starts. Nothing like favouritism 😡😡

• 
  Anne Tighe (@anatig1) reported 15 minutes ago

  @EE Appalling service it’s taken me an hour to get a signal this morning! £49 a month this is daylight robbery and totally unacceptable. It’s the worst service I’ve had

• 
  CryptO VagabonD (@Crypto_V4G4BonD) reported 19 minutes ago

  @EE Had numerous calls with them and the funny part is when they tell me to resset the iphone and once the call drops.. guess what never call back! Anyways glad to November is my last month of contract and glad to move on! Will take my 4 contracts to a much more reliable UK network!

• 
  Andy McGurk (@AndyMcGurk) reported 19 minutes ago

  Wtf is wrong with service providers in this country ? - can't even get an email despite having @ee @bt_uk 5G absolute (unfunny) joke of a network... Pathetic