EE

EE Outage Report in Croydon, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR4 and CR0.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Croydon, Greater London, England 01/18/2026 17:00

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, City of London, Beckenham, City of Westminster, Hackney, Hammersmith, London, Newham, Sevenoaks, Hounslow, Wembley, Mitcham, Wandsworth, Bexleyheath and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCity of London Internet
United KingdomBeckenham Phone
United KingdomCroydon Internet
United KingdomCroydon Total Blackout
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • eatsruns Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaid_k32 z.k (@Zaid_k32) reported

    @orange @EE @orangeJo This company does not care about providing service to clients and will just present you attractive deals before providing you with the service you expect. Where the customer support will not assist you; for example, my landline has been out of service for almost 3 month

  • gleesonshawnna1 shawnna gleeson (@gleesonshawnna1) reported

    @EE No going through ombudsman/ there is a catalogue of 8 errors since dec

  • ridinhert Ridley Scott (@ridinhert) reported

    @ee despite texting 'ROAMING' to 150 from the UK it appears I have bought the most expensive paperweight there is. Phoning your call centre with someone else's phone and you just press lots of menu buttons and wait ages and hang up. My phone is a @huawei

  • dogandcatmum Lady Jayne 🍾🥂🐈‍⬛🦮🇺🇦 (@dogandcatmum) reported

    @EE As I've continually said it's very difficult to have a conversation when the signal dips in and out. I fail to see why your staff can't suggest email or messaging. I've made a formal complaint. It shouldn't take that to simply confirm cancellation.

  • steviereilly Ste (@steviereilly) reported

    @EE absolute disgrace from #ee you have 2 phones and a tablet from them and they treat you like crap. Everyone stay away

  • harah_sigham Sarah Higham (@harah_sigham) reported

    @EE was told my new phone should be dispatched within 24 hours when I upgraded on Sunday. Can’t track my order, no text update/dispatch notice as yet and no sign I’ve even upgraded on my account via website/app - help?

  • srs0591 Sean.exe 🇺🇦🇬🇧 (@srs0591) reported

    @EE why do you prevent the Pixel 6 series from choosing the preferred network type so users cannot choose a more battery efficient approach by choosing 4G? @madebygoogle

  • I_amKeroinKanye Kez (@I_amKeroinKanye) reported

    Does anyone know if you can upgrade to BT sports from the EE add on? I’ve got it in my phone but if I want to login in on the ps5 I dunno if I need another account. #btsports #ee @EE @btsport

  • RobbieDurham Robbie Durham 🎧 (@RobbieDurham) reported

    Hi @EE I upgraded my account with the promise of 5G however I am yet to start seeing it apply to my data. There is plenty coverage in my area and my phone is compatible however that’s over 6 months without. Can you help?

  • ToniD01707687 Toni (@ToniD01707687) reported

    @EE Hi Kev, Could you have a word with your gaffa please? The 'essential maintenance' texts and crappy service is all over the shop. This ain't squash, mate. @kevinbacon