EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, City of Westminster, Mitcham, Wandsworth, Epsom, Caterham, Warlingham, Bromley, and Purley.

City	Problem Type	Report Time
Croydon	Phone	23 hours ago
Southwark	Wi-fi	2 days ago
Southwark	Wi-fi	2 days ago
Southwark	Internet	2 days ago
City of Westminster	Internet	2 days ago
Croydon	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Marein Overbeeke (@marein_marein) reported 4 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Craig Williams DJ (@craigwilliamsdj) reported 5 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Rochana Jackson (@rochanajackson) reported 8 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Andrea Gillis (@angegillis) reported 13 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Chris Mason (@cmaso21) reported 20 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Laura Hay (@Laura11389) reported 22 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 23 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Ewan Stevenson (@EwanJStevenson) reported 24 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Dave Ahern (@CorkGourmetGuy) reported 31 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Steve N (@stevejax2003) reported 34 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Rubén Taluja (@Robinhio84) reported 37 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  TricolorGav (@gauravleo7) reported 37 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Dave Ahern (@CorkGourmetGuy) reported 41 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Lawen Lawko Karim (@LawenLawko) reported 43 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Baserbillion Art (@BaserbillionArt) reported 48 minutes ago from Bromley, England

  I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 49 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Olga (@olgabudimir) reported 53 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Linzie Hunter (@linziehunter) reported 54 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Jenny Sanders (@gothtink696) reported 57 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Ravi Dheer (@RaviDheer) reported 58 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Smith (@MattSmi07057745) reported 3 minutes ago

  @MarkyTalk @EE Not the twins, I’ll never forgive orange if they’ve wiped the twins

• 
  Eddy Crowe (@EddyCrowe) reported 5 minutes ago

  @MarkyTalk @EE I was with orange when Ee took over never got any loyalty at all so I left Ee for sky

• 
  'Honest' JonWilliams (@honestjon74) reported 10 minutes ago

  Trying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.

• 
  PPG (@PPGMacro) reported 12 minutes ago

  @EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.

• 
  Michael Williamson (@michaeljw_97) reported 12 minutes ago

  @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

• 
  Mag (@MiVidaBonita) reported 16 minutes ago

  @ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.

• 
  Julie Kubiak (@JulieKubiak) reported 17 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Sarah Dixon (@SiDix67) reported 17 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  geordie (@geordie1kenobi) reported 19 minutes ago

  @MarkyTalk @EE They are crap mate they only care about money forcing staff to sell sell sell even to oap’s during lockdown and after they are shite so is their broadband

• 
  Curtis Evans (@bladestylez02) reported 20 minutes ago

  @Celtix14 @EE same problem here dom