EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, CR2, SE19 and SE25.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: London, Dorking, City of Westminster, Paddington, Northolt, Croydon, Tower Hamlets, City of London, Wandsworth, Camden Town, Hackney, Poplar, Wembley, Hammersmith and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dorking |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@beauchamp45 @EE Sounds awful. The last thing you both needed.
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MASH69
(@MASHTRON) reported
@EE Signal in the G83 and G84 areas is atrocious. Do the emergency services not use your network?
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Kez
(@I_amKeroinKanye) reported
Does anyone know if you can upgrade to BT sports from the EE add on? I’ve got it in my phone but if I want to login in on the ps5 I dunno if I need another account. #btsports #ee @EE @btsport
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Ologbenla Adetunbosun
(@OAdetunbosun) reported
@0xKDcrypto @EE #Thealpha_unlock# on Instagram a tech guy who will surely help you regain access to your hacked , locked, banned and disabled account in no time he is very legit 💯
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Lady Jayne 🍾🥂🐈⬛🦮🇺🇦
(@dogandcatmum) reported
@EE As I've continually said it's very difficult to have a conversation when the signal dips in and out. I fail to see why your staff can't suggest email or messaging. I've made a formal complaint. It shouldn't take that to simply confirm cancellation.
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CrustyManMeat
(@CrustyManMeat) reported
@EE Still waiting on my 12 months Xbox Game Pass Ultimate code and are there Fibre BB problems tonight?
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Bianca ©
(@BionicBK) reported
@EE to top if all off my Mother is stuck in 24 month plan your staff told had been cancelled and now has NO phone that she can use . . We don’t even have the bloody EE sim. Ealing store told her to call careline, careline said go to store. Rubbish service!
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Alpha Futurum
(@AlphaFuturum) reported
@EE @ITV @decappeal What if there is no EE broadband service and I can t watch?
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z.k
(@Zaid_k32) reported
@orange @EE @orangeJo This company does not care about providing service to clients and will just present you attractive deals before providing you with the service you expect. Where the customer support will not assist you; for example, my landline has been out of service for almost 3 month
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Jo
(@full_goat) reported
@EE hey, I've taken a sim only with you guys but want to cancel it because of bad signal at work, how do i cancel?
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Sarah Higham
(@harah_sigham) reported
@EE was told my new phone should be dispatched within 24 hours when I upgraded on Sunday. Can’t track my order, no text update/dispatch notice as yet and no sign I’ve even upgraded on my account via website/app - help?