EE outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Croydon, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 19, 1:25 AM GMT+1.
- Internet (55%)
- Phone (23%)
- Wi-fi (14%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Croydon come from postal codes CR2 , CR0 and CR90 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent EE outage reports came from the following cities: Southwark, Bromley, Croydon, Mitcham, City of Westminster, Caterham, Wandsworth, Epsom, Warlingham, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Wi-fi | 17 hours ago |
|
Bromley
|
Internet | 18 hours ago |
|
Southwark
|
Internet | 5 days ago |
|
Croydon
|
Internet | 6 days ago |
|
Southwark
|
Internet | 6 days ago |
|
Mitcham
|
Phone | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Rochana Jackson (@rochanajackson) reported from Camberwell, England@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Steve N (@stevejax2003) reported from Eltham, England@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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James Meredith (@Jamesmeredith) reported from Camberwell, England@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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AA Ron 🖤 👟 (@Munden87) reported from Addington, England@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, EnglandNever waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Rubén Taluja (@Robinhio84) reported from Camberwell, EnglandHi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, EnglandUnless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Matias Cervi (@Tute) reported from Lambeth, EnglandHi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Gray (@Monetization26) reported@EE @JohnFal45158766 There is a main issue with your service today, and I just don’t know why non of your customer service team are advising customers of this!!!.
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RageByRich (@RageByRich) reported@picklefork1965 @bmstewart2004 @EE Yeah, EE isn't a rip-off at all, espcially considering at nearly 4 years, we've had one drop-out on broadband and we rarely go below 900Mbps, when their guarantee is 700Mbps. I'm well aware, just with any company, if you ring up, they'll give you the best possible deal. My whole point is, we shouldn't HAVE to ring up. The deals should be there as standard on the app that they so excessively want, everyone to be on. It's not just EE, every major Broadband/Phone/TV company want you to use their apps. For £100/m we get 1Gig Broadband, Now TV Sports, Entertainment, Netflix and Xbox GamePass. My problem is, the broadband is cheaper for me to let it run the contract down from EE and then apply through my credit card company and get the same broadband speeds at half the price for the same 24 month contract.
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Martin Elliker (@MartinElliker) reported@EE Let down by what service - I really wish I’d had a service to be let down by - a 💩organisation doing what you do - voted ‘the best company 25 times’ in what universe was that ? Frustrated doesn’t even start to cover it.
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roqzee (@roqzivelli) reportedBest of luck switching to @EE with their bait and switch £50 deposit mentioned literally nowhere until you get your first bill and which they will hold “until you establish good payment history” which means indefinitely. FOH. Cancel it quickly please.
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Will Wright (@WillWri36918764) reported@EE Told @EE we want to leave and cancel direct debit, threatened with debt collectors as we are in a 'contract'. Sorry, @EE are the only ones not fulfilling their end of the contract!
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None Superior (@nonesuperior) reportedI’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.
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Peter CG Cooper (@CharlesSav66) reported@EE @RaPiDkIlLzZz Come on…. EE have been having huge problems for months, maybe years. I’ve not been able to access my business account on the app or online for something like 8 or 9 months. Can’t get a statement. Can check contract status. EE have admitted they have enormous tech problems.
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Jon Pitts (@briavelsjon) reported@EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.
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nstoker (@nstoker) reportedThe EE network is down again in Washington. Deep sigh @EE
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Liamm Scribbins 🏴🇬🇧 (@ScribbinsLiamm) reported@EE That number doesn't work, beeps 3 times and disconnects. Can't even speak to a human, bloody joke 😡