EE outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Mitcham, City of Westminster, Caterham, Wandsworth, Epsom, Warlingham, Bromley, and Purley.

City	Problem Type	Report Time
Croydon	Internet	6 hours ago
Southwark	Internet	15 hours ago
Mitcham	Phone	2 days ago
City of Westminster	Phone	6 days ago
Caterham	Internet	7 days ago
Southwark	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Steve N (@stevejax2003) reported 6 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Danny Whitebread (@WhitebreadDanny) reported 10 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Dave Ahern (@CorkGourmetGuy) reported 10 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Shannon/Sharon (@duffshan) reported 13 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Craig McRae (@craig_mcrae) reported 14 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Dave Ahern (@CorkGourmetGuy) reported 17 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Yang Xu (@bostoed0624) reported 21 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 28 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 33 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Kevin Nolan (@knolanuk) reported 34 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  AA Ron 🖤 👟 (@Munden87) reported 35 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Karen Alford (@KarenA_69) reported 39 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Mandyphin28 (@mandyphin28) reported 40 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Laura Hay (@Laura11389) reported 41 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Veena Patel (@VeenaPa42103967) reported 41 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  ✈️ B (@_beckid) reported 45 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 45 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Dave Ahern (@CorkGourmetGuy) reported 50 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Matthew Barber (@Matt_Barber4500) reported 56 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Stephen Hines (@hines_stephen) reported 58 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shoetan (PhD) (@IbrahimShoetan) reported 8 minutes ago

  Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help

• 
  Liam Purves (@purves_liam) reported 19 minutes ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  Alison Denham (@paddymaid) reported 22 minutes ago

  @Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩

• 
  Mark (@MarkAmiga) reported 22 minutes ago

  @Samsung just got a new tablet via a contract with @EE and its asking me to scan a qr code, and I do not have one, and I cannot skip the screen either, how on earth am I supposed to use this tablet, when its stuck on this stupid scan qr code screen?!

• 
  Kev (@KevlarBrock) reported 22 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

• 
  Jonathan H (@howdo01) reported 23 minutes ago

  @EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.

• 
  Martin McConachie (@HamdonMart) reported 23 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  Beverley Rutter (@BeverleyRutter) reported 23 minutes ago

  @ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception

• 
  🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported 26 minutes ago

  Currently in a battle with @EE as their broadband support are dismissive and useless. It is very obvious what the fault is with my service: the hub is faulty - and constantly badgering on about channels etc is an insult. Anyone had luck before or am I forced to go complaints?

• 
  A.M (@myler717) reported 26 minutes ago

  @EE my WiFi has went to the dogs. Help me out brother