EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2, CR0 and CR4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Ealing, Southwark, Newham, London, Leatherhead, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Redhill, Hackney, Greenford, Wembley, Ashtead and Merton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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Fraser Hardy
(@FraserHardy_uk) reported
from
City of London, England
@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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David 🛸
(@DavidEscobarLDN) reported
from
Islington, England
@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE This is not a one off issue it is CONSTANT
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Jono
(@jonohall1984) reported
from
Camden Town, England
@EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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aaron.
(@HarunTulunay) reported
from
Poplar, England
@EE You sent me this for free because my device doesn't support WiFi call and your 4G where I live is terrible in buildings. You sent this to me to sort the problem apologising for poor coverage and now you ask me to "buy" one. Wow after 3 years this is what change of heart called.
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Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal
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Lynsey
(@Lynseym247) reported
from
City of London, England
@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
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Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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AH
(@ashleyhaase0) reported
from
City of London, England
@EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.
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Joshua Garfield
(@JoshuaGarfield) reported
from
Stratford, England
@natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nibbalo
(@nabilmiah_) reported
@EE you say the issues have been resolved however I have no access to data. Flicking aeroplane mode on and off. Restarted phone and waiting for more than an hour for a call back from technical support. I am supposed to be out playing Pokémon go, which you as a company sponsor
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CammyMcInnes
(@CammyMcInnes) reported
Between attempting to charge me over £800 for a simple repair (of a phone with a retail price of £850) and their staggeringly bad coverage over the last week suffice to say I'm fully done with @EE after the contract runs out
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Chris Hall
(@christhall) reported
@EE I can't log into my account and need to gift someone data - can you confirm if there's a problem and when it will be fixed?
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Matthew Howard
(@MattGHoward) reported
@EE hey, contract ends next week - spoken to a member of your team who said if I want to cancel, I have to give 30 days notice, hut I have to wait till contract ends? Is that same if I want to change providers?
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aki rahman
(@rushel789) reported
@EE My signal is been very bad very long time. I have sent two emails with pictures person didn’t reply or fix my problem I’m having. Also DM message, I pay £71 month shocking service
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scorpio ♏♏♏♏♏
(@partypants2510) reported
@EE @GarethJ87870033 My mobile is not working
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Asitis
(@Asitis76766226) reported
@SanniUthman7 @Lionesses @EE Stupid.
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squarepush
(@squarepush) reported
from
Glasgow, Scotland
Hey @EE is your broadband down in Glasgow? Seems like mine stopped working a few minutes ago and I can't go on myee to check as neither the app nor the website seem to be working.
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neil venton
(@lien60) reported
@EE are you having phone signal problems in the Plymouth area as i either have dropped out during calls or can’t be heard even though i can here them
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Richard Woods
(@RichardWoodsUK) reported
@EE trying to get a PAC code, text didn't work, shop won't help. No one answering your phones #EE #CustomerService