EE Outage Report in Southall, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southall, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, London, Wembley, Hammersmith, Slough, City of Westminster, Borehamwood, Paddington, Wandsworth, Muswell Hill, Wandsworth, Rickmansworth, Barnet, Northolt and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Shaw
(@shawy83) reported
@EE Hi EE! I've been with you now for 15 years and have always had a good experience. I now have a huge problem with regards to me being charged for the whole device when upgrading, instead of being charged monthly as normal. It's been going on for 2 months. Need a manager :(
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Duncan *****
(@DuncanDicks) reported
@EE @OpenreachHelp it’s 5 months since I asked for a connection, on a town street where every other house is connected. Another failure of planning, and a willingness to let the customer down, means waiting until 26th April at the earliest. Please sort it out and connect me!
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Paul
(@paulfla) reported
@EE Is there a way I, (not you) can check the actual real time mobile signal strength I receive from EE for calls ,texts.. and also for mobile 4g data, the symbol on my phone says 3 bars yet my iphone xs wont use mobile internet or make calls unless I connect to wifi
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TheOnlyOne
(@Lau_raok) reported
I’ve had no service the whole day !!! @EE
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Dean Crann
(@DeanCrann) reported
@EE So something that should be simple is now involving me to go and purchase an envelope for a service that you should be delivering? I get its just an envelope but its the principle of the service that isnt being met and of course making it harder for the customer.
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Rita Dabrowicz
(@realmofzaterra) reported
@EE Just had a chat with your complaint department. Cant log a complaint cause I'm not a customer! Yay! 20 days waiting for your team to contact me to unblock a phone which is blocked by you! And nobody is contacting me! You charge £8.99 for this service, it's not free!!!
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𝓜𝓪𝓭𝓸𝓷𝓲 𓅓メ𝚘
(@AzCh07) reported
@EE service down in East London?
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wongie
(@SuziWong16) reported
@EE They do but I hang up and add to my blocked list..
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Carla Stevens
(@carlajstevens75) reported
@EE hello I am a EE customer but for some reason my phone will not pick up emails what’s app or Facebook while out of my house. It’s saying I have 5.8GB left of 6.0GB is this good or am I running out ?
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Gowz
(@918Marc) reported
Very poor customer service from @EE 😡