EE Outage Report in Southall, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southall come from postal codes UB2 and UB1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southall, Greater London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, Croydon, Uxbridge, Gerrards Cross, Kensington, Slough, Islington, Fulham, Hounslow, Richmond, Ruislip, Harringay, Barnet and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Sharon Sandhu
(@gooness78) reported
from
Slough, England
@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Smith
(@Mrs_Smith12345) reported
@EE An operative left their ladder beside my window when doing repairs and went home. Someone climbed that ladder and try and break into my house at 4am. Alarm went off luckily. Please can you get the Complaint Team ONLY to contact me urgently!
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ARB 🇸🇴🏴☠️🥷
(@Arabay2Shiesty) reported
@FullSen70316301 @EE @O2 you made mistake joint then i been with them long time they don’t care about customer service they will take ur money if u don’t say nothing they won stop if u call them they will say it was technical fault and return money in 7 days i’m leaving dem when my contract is done
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claire camelo
(@claire_camelo) reported
@EE Today's signal is the worse can hardly get 5g and when 4g comes up instead that doesn't even work
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FullSend
(@FullSen70316301) reported
@EE Yo ur a waste of time you haven’t helped me with nothing Iv had no service for two days
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Tesco Mobile
(@tescomobile) reported
@mikestrubel @onlyslightlybsd @EE It's just down to the software on the phones, installing the first number. Normal calls/text would be routed fine, however Apple/Android owned services just need to be notified about the change so their services can be updated - Rob
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FullSend
(@FullSen70316301) reported
@MickyOSullivan1 @EE I’m new customer and have no service on my new sim amazing
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Mirko
(@pensoinfretta) reported
Shame on @EE and its lack of transparency. If you don’t have the Fibre capabilities in London be upfront and tell your customers. We registered to your Fibre offering because it was faster to be implemented, but it keeps being pushed since 2 months. Poor service and bad #CX
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FullSend
(@FullSen70316301) reported
So now @EE keep lying to me saying the same thing they did yesterday sweet talking me I’m disgusted and shocked at how they treat a new customer I should of stayed with @O2
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Vudi Xhymshiti
(@VudiXhymshiti) reported
Hmmm @EE rushes to charge your late fees, but their service is ****. The internet keeps loading. Who’s gonna charge you now for ****** service?
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Weather Paul
(@weathrpaul) reported
I still don't understand given the current climate of financial insecurity, and having gone two times through to collections and they've refused to help me in the past...why can't @EE do anything to help? Easy enough for them to get you to spend more money and price increases