EE Outage in Wandsworth, Greater London, England

I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

@EE Is online chat not working

@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!

@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

@EE the mobile signal is very poor and sometimes non existent in SE24 currently

According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

@EE hi , I am looking to upgrade could someone help me please Thanks

Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

Hi @EE please get in touch ASAP to help resolve this request 👇

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@EE my connection is up and down more than Abi Titmuss’ knickers! Sort it out!!

@EE my connection is up and down more than Abi Titmuss’ nickers! ******* sort it out

@EE NHS aren't only Key Workers 😡 Hospital's are now empty and they are causing more problems

@EE I'll think about it but I know it will be a waste of time. They say they've investigated and no problem identifying, same old script every time. The option they gave me was to change provider which isnt really an option

@EE I cant ring you as the automated service is saying my phone is not registered on the network but it was on sunday please call me tonight before 11pm

@EE the EE app is down 😩

@EE Yep, done that umpteen times and checked through everything with them umpteen times too. Never any improvement made. Used to get 3 or 4 bars and these days it's one bar at best. Its the same on all 3 phones and they are all different

@EE Was replying to wachel at EE customer service she asked me did I place the order a while a go I placed order in 22 feb she did not reply bck so I guess the future bright the future is gona have to be Voda fone as they have this hand set in

@EE please please please can anyone help me! I received a replacement phone on 24th may after having 3 months of faults- now its saying the number is not registered on the network so I tried calling you but EE dosnt recognise my number. I need my phone to work from home 😭😭😭😭

I hate to be the person shoving their customer services issues down everyone's throat but @EE my phone's broke I need a new one. Can't remember password and password reset link isn't being sent to me. And obvs I can't call. Please help. Sorry everyone. Bye