EE Outage in Tottenham, Greater London, England

@EE @RobElflain EE definitely has problems I couldn’t text all day yesterday

@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

@EE hello I am an EE customer . Will my iPhone 8 work in Japan

@Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

@loosewomen @StaceySolomon I couldn’t watch it because @EE fibre broadband is horrifically slow 🙄

OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

@EE your website and changing login details is a nightmare

Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

@EE Thanks I have done so. I need to go out soon and I have no service at all 😫

@HRLambert Ha! You just tried to use @EE 4G at Liverpool Street didn’t you...... They can see this all they want, but until I have enough network capacity to read an email at 17:30 on a weekday at Liverpool Street, I’ll remain non plussed.

@cuppymusic Don't worry I will get it from my network provider @EE

Do you support RCS (Rich communication services) @EE

@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

@EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

@DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.

@EE Possible network issues making and receiving calls in London area.

@DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)

Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

@EE OMG I just realised I am OVER 40.( I have too lie down and take a pill or 3).Richard EGrant is a old guy.

@EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

@EE again paying fortune for contract have connection problems while i work and serve customers, really poor

@EE Tweeted a few times but nothing more. The bottom line is that the network can’t cope in that area in rush hour.

Hi @EE can I ask why your reception is so bad in Farringdon area, all around the station, compared to other operators!

Am I the only prick that gets a phone call once a month from @EE trying to sell me shit I honestly don’t need and tell them that every time they call, although I do tell them to stop calling but they clearly don’t listen to that either.

@EE ...... you have the best network ....allegedly ..... but unfortunately this does not extend to customer services!!!

@EE I was on the phone to technical support and then the phone bombed out and now I’ve no signal to get signal support😡😡😡😡

@EE I really would like someone to contact me tomorrow if possible - been trying to get help for days on the website, the messenger service is not good! Can someone help pls

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@EE I have just tried to cancel an EE contract at EE Victoria Station. It seems impossible to do this online or by phone. The lady in the store was rude and obnoxious when I explained this. How do I cancel a contract! @EE So frustrating!!!

@EE are you having internet issues. My internet on my phone is down I can only get connection via Wi-Fi. I can still make calls...

Recieved an email yesterday from @EE for a PAC code which I never even requested! Called @EE and updated them. Now I just recieved another call from 08000798100 discussing my situation. Something is not right, serious concerns on security here

Recieved an email from @EE for a pic code which I never even requested! Called @EE an updated them. Now I just recieved another call from 08000798100 discussing my situation. Something is not right, serious concerns on security here

@EE I believe the issue is already at a higher level so you will not be to do anyting - Just drawing attention to your company's continual failings

What a joke @EE is - Deliberately avoiding a Subject Access Request (SAR) - Two letters requesting and they are still sending complaint responses with no reference to the SAR @Ofcom

@EE Nope. I see something that says For Service Enq’, and another that says For Technical Enq, but nothing that actuates anything. Thinking it’s best if I write in via snail mail. 😡

@EE signal is utter **** shite even in some parts of central London and this is the crap you’re funnelling money into KYS

@EE Hi problems with a mobile phone delivery to local EE store that was supposed to arrive today and I’ve just had an email suggesting it won’t arrive for 2 weeks please help

@EE ordered an upgrade yesterday that was supposed to arrive in local store today and now showing no arrival date when I track it please help

@chriswb @EE Three. They’ve been decent enough for me but the coverage in London can be ******* awful. I’ll have no internet and my GF who is on EE will be totally fine.

Stay away from @ThreeUK worst network and customer service! Cancelled my contract with no termination fee but they still charged me and now taking weeks just to refund because it’s going through investigation! #stayaway worth the extra money to use @EE

@davey_wales @EE In store staff are not trained properly to deal in customer relations! If I spoke to clients the way they speak to customers I would be fired!

@BelindaJayneKen @EE Same here! I was told by an employee and manager in store that I’m a LIAR!! And this is acceptable customer service! Over a week and no one has rectified my issue!!

@EE Everywhere I go - its a known issue apparently - dealing with your technical department- phone and sim have been swapped out but still no improvement

@EE your old broad street branch have terrible staff there customer service is very poor they need to learn that when dealing with one customer they should not just walk off and deal with someone else while dealing with the first person

@EE We had an engineer come out Thursday who was supposed to set it up and be good to go, he connected something to the wrong telegraph pole, didn’t ring someone he should have and told us we’d have internet in 24hours but a really slow connection not which is not what we pay for

@ThreeUK I don’t know who’s worse you or @DPD_UK, but you to stop blaming each other and send my phone to a three store otherwise I’ll cancel both my contracts and move to @EE

@HyderEbrahim @EE The galaxy beats the I phone hands down for specs it’s all about the software and iOS wins for me but if Samsung had iOS I would get the S10+ absolute beast of a phone

@EE No I have an S9 I have had many problems recently but hopefully was sorted this week. I just require some new earphones I was looking to purchase some wireless ones but the prices are ridiculous

@ryanchapmanx @EE cause they are the SHITTEST network provider EVER actually infuriated me how expensive they are

@EE thanks for the help- I’m freaking out😂 yes I deleted and redownloaded snapchat, and it still didn’t work

@EE yes it’s just my social media. my sister is having the same problems (we are on the same contract)

@_Janet_ @EE It is Janet I can't ring or text when at home :( I know there is a problem with a mast in the area but it's a right pain.