EE Outage Report in Brentford, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Brentford come from postal codes TW8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Watford, Fulham, City of Westminster, Ealing, Islington, Tower Hamlets, Hendon, Northolt, Wembley, Enfield Town, Belsize Park, Ashford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🅳🅰🆁🆃🅷 🅼🅰🆁🅲
(@BlueHarvesttoys) reported
@KarlThyer @EE Tell them to cancel the contract. They'll soon let you have it.
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Cole
(@AbdullKhalifa) reported
@EE fix up
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Emma Durnford
(@EmmaDPhotos) reported
@EE I received an update for #EE and the system is supposed to be down for up to 8-hours today. It was down most of yesterday as well. Will there any compensation or #refund of our monthly bills? I cannot work properly when I cannot pick up ansa-phone messages or use my phone!
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Craig Paterson
(@Paterson37) reported
@EE Hey, I need some help with this month’s bill.
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peter crann
(@crann_peter) reported
@EE I have already gave notice to leave with my phone and will do the same in December to cancel my Apple Watch contract
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Tim Chapman #SocialDemocrat
(@timchap) reported
@EE why has your mobile signal been so poor in London N5 all day. It has disrupted two important business calls today. Is there a problem and when will it be fixed? #weaksignal
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.
(@HarjTweets) reported
@KarlThyer @EE Pisstake! So as a sim only customer you’re not a valued customer, pisstake
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chlo
(@Chloeclo1991) reported
@EE hello my partner is on EE pay as you go had emergency calls only for the last 5-6 hours. Phone is topped up, re set the phone took the sim in and out and still nothing. Can you help?
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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The middle-aged backpacker
(@BackpackingMod) reported
@EE why have I got no service in my area please? SN10.