EE

EE Outage Report in Brentford, Greater London, England

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The latest reports from users having issues in Brentford come from postal codes TW8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Brentford, Greater London, England 07/28/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent EE outage reports came from the following cities: Fulham, City of Westminster, Bermondsey, New Southgate, Wandsworth, Harrow, Enfield Town, London, Paddington, Hendon, Tower Hamlets, Hackney, Wembley, Islington and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Total Blackout
United KingdomCity of Westminster Internet
United KingdomFulham Total Blackout
United KingdomBermondsey Wi-fi
United KingdomCity of Westminster Phone
United KingdomNew Southgate Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • matt_sexton Matthew Sexton (@matt_sexton) reported from Croydon, England

    @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

  • matt_sexton Matthew Sexton (@matt_sexton) reported from Croydon, England

    Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

  • HowardDellSmit1 Dell Smith (@HowardDellSmit1) reported from Tolworth, England

    @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • francisuk1989 Francis (@francisuk1989) reported from Mill Hill East, England

    @cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from City of London, England

    I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Helenajervis1 Helena jervis (@Helenajervis1) reported

    @EE It is out of order they supposed to help people sort their phones out

  • Helenajervis1 Helena jervis (@Helenajervis1) reported

    @EE Hi my mum is having trouble with her phone she can't get into her phone as need a password which she don't have or never had a password on her phone. She can't phone or message out but can receive, she went to the neath store which weren't helpful only said to keep trying passwor

  • thatsmefee22 Fiona Rees (@thatsmefee22) reported

    @EE - Has anyone else experienced their terrible customer service recently, I’m shocked at how bad it is.

  • fragmen7ed Jess (@fragmen7ed) reported

    @EE Why is your website so crap just get an error when I try load billing or my profile page 99% of the time (don’t recommend I try the app that sucks too)

  • VerrierDom DomVerrier (@VerrierDom) reported

    @EE there seems to be a problem with my recent bill, can you please contact me to so we can rectify this.

  • Kiki_friar sneaker freak (@Kiki_friar) reported

    @EE Done that doesnt work

  • NguSlip WE POST THINGS (@NguSlip) reported

    I don’t know why @EE hires all the rude staff just now I collected my phone from EE STRATFORD LONDON Employees were rude and they made a mistake & they are like it’s done now what’s wrong with that things and charging extra this is worst customer service @westfieldlondon

  • lazeedan40 L₳zeedan40🎈 (@lazeedan40) reported

    @MrTelecoms @EE 24 month contract costs £18 a month for 25gb data and unlimited calls & text. Affordable and signals not too bad in the areas I mostly travel. I would swap to WorldMobile for the personal data protection and simswap insurance. I would definitely stake to phone plan also.

  • lewispoole92 Lewis Poole (@lewispoole92) reported

    @EE I'm currently travelling, and i've lost my Sim card. I can't log into my EE account because you send me a text to log in, which I obviously can't receive. I've messaged on FB, X, and Insta, but I keep getting the same automated message. Can you please help me get in touch.

  • debswild DEBS WILD (@debswild) reported

    @EE I'm trying to connect via a HotSpot and the connection keeps dropping. I tried a different way via the website and it says my details do not exist. I assure you I do. Are there any known issues in N8?