EE Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 01: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent EE outage reports came from the following cities: Tower Hamlets, London, Streatham, Hackney, Kensington, Islington, Leyton, Bermondsey, Cricklewood, Camden Town, City of Westminster, Lewisham, Croydon, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Streatham |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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pip 🕳️
(@philford) reported
from
Islington, England
@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Niki Milligan
(@niki_milligan) reported
@EE Hi I'm having a problem with EE (phone sim AND router sim). It's resetting connection when I try to go online to buy my tobacco. Can connect fine to all other sites, so it's defo ISP? How do I fix this? Ta!
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♥ zimbaqueen♥
(@LadyVimz) reported
@EE can you please check your DMs please? in South Africa on the travel data plan & my data is not working
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Jo Broom
(@jojobroom) reported
@EE This might be a stupid question, but I'm looking to upgrade to a sim only deal. When I put the deal in the basket it says underneath 'multi-sim'. I won't be paying two bills will I?
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ToneJack
(@AntJack81) reported
If you ever have to contact @EE customer service, be aware that might lie to you.
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Curtis OB
(@Evan4868OB) reported
@EE Hi my mum has l hope successfully cancelled EE using web chat. She explained she has MND and can no longer speak and that it was terminal. The first response was to try and upsell her a data package and then trying to get her on Pay As You Go. Finally they agreed to cancel
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Stu Firth
(@firth1985) reported
Hi @VodafoneUK. Just tried to upgrade my contract but I can’t have a deal because I’m not a new customer. The only deals are more expensive because I’m already with you! Time to move to @EE I think………
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Charlie
(@Enigmaa81) reported
Companies like @ee and @02 allow you to unlock any phone you buy. A lot more easier then they used to. But @VodafoneUK are still a joke. They expect you to be a customer for 30 days on a pay as you go sim. Top up make a call. Then let you request to unlock a phone. Absolute joke.
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Mikey
(@omlette1983) reported
@EE hello need help unlocking a phone please I put the code In but it doesn't work?
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Scott Heaton
(@Scottaeon) reported
@EE daylight robbery tech ****
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Claire
(@Claire_Tem) reported
Absolutely shoddy customer service received from @EE today. Will not be renewing.