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EE Outage Report in Thornton Heath, Greater London, England

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The latest reports from users having issues in Thornton Heath come from postal codes CR7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornton Heath, Greater London, England 05/08/2024 19:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent EE outage reports came from the following cities: Dagenham, Islington, London, Camden Town, Southwark, Hackney, East Ham, Belsize Park, Bermondsey, Hampton, Croydon, Streatham, Tower Hamlets, Hounslow and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomDagenham Wi-fi
United KingdomIslington Internet
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomSouthwark Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • Matt_Barber4500 Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dtharper2009 Dale Harper (@dtharper2009) reported

    @EE What's going on with your network, 4g is getting worse, I'm supposed to be in a very good coverage area but struggling to get internet

  • Eze__0 esther (@Eze__0) reported

    EE has to be the worst phone provider @EE

  • davwheat_ David Wheatley (@davwheat_) reported

    @kestermann @VodafoneUK @EE This is quite interesting, bearing in mind that VOXI's roaming stuff is all totally broken (there is no cap in most EU countries). This is the same company that couldn't track its own users' data usage in the UK, so I don't hold much confidence in them tracking outside the UK.

  • techonify Techonify (@techonify) reported

    Kudos to @EE my SIM card died and with a call to customer services and a trip to the local store was back online within an hour!

  • kidswithbeards_ LJ (@kidswithbeards_) reported

    @EE @BBCWatchdog What's the point in this page ? You dont help or respond to anyone

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @EE your advert with the remote shaving robot is bollocks I can't get a signal on a fookin train from hull to York so what you're pretending to do is pure fiction, can't wait for my contract to end

  • fingers_pies_in Daler Singh (@fingers_pies_in) reported

    @kemo07848751 @bjblyth @EE They are total shiit. I've the same issue since July 2020. Have complained numerous times, today spent 1hr 40mins on phone arguing over early termination. They agreed no charge to cancel early, then send pac number with early canx fee. I'm cancelling my dd, fck u EE #ads #EEshit

  • CherryKaz1 kaz (@CherryKaz1) reported

    @ee stranded last night with no phone service have told it won't come back until this evening. As a visually impaired customer who relies heavily on my phone and last night was placed in a vulnerable position i'm not at all happy.

  • fingers_pies_in Daler Singh (@fingers_pies_in) reported

    @EE EE are SHIITE, just spent 1hr 40mins on the phone to agree there's no termination fee payable after waiting 13 months for you to rectify signal&data speed issues & complaints made & now you advise there's a cancellation charge with the pac number. Will never use EE again. #ads

  • KPCollach James MacK (@KPCollach) reported

    @EE Yet again my internet has gone down. 5th time since 7:00am.this morning. Are you having issues in the EH48 area ?? Cant work due to these interruptions.