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EE Outage Report in Thornton Heath, Greater London, England

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The latest reports from users having issues in Thornton Heath come from postal codes CR7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornton Heath, Greater London, England 04/28/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent EE outage reports came from the following cities: Islington, Thornton Heath, Tower Hamlets, London, Hackney, Wandsworth, Sutton, Abbey Wood, Southwark, Brentford, Newham, Wembley, City of Westminster, Lewisham and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomThornton Heath E-mail
United KingdomTower Hamlets Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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EE Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Starnow1 John Townsend (@Starnow1) reported from Eltham, England

    Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • canuckinlondon9 Cat (@canuckinlondon9) reported from Paddington, England

    @EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution

  • RealDanRyland Dan Ryland | UX Designer (@RealDanRyland) reported from Stratford, England

    @EE Finally out of the store! Tablets/system.. they had to switch to the main computer but that was slow too.. think it was credit check was slow or problematic because it wasn’t working on the tablet 2/3 times.

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏

  • Matty_Est1980 Matty (@Matty_Est1980) reported from Camden Town, England

    @EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    @EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • coffeemadman Jonathon Greenhow (@coffeemadman) reported from Lambeth, England

    Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • Athemis2014 Alana H. #GTTO #JC4PM2019 (@Athemis2014) reported from Hackney, England

    @helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • keritweet Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE @williamsonjosc1 Your Mobile DATA network is not working

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsbadgerhead Luli (@mrsbadgerhead) reported

    @EE I'd like to have a signal that doesn't need me to stand in a specific square inch of my kitchen, in order to make a call!!

  • LiamSunderland9 Liam Sunderland (@LiamSunderland9) reported

    @EE can supposedly land a plane miles away on WiFi but cowers behind a rock when faced with a small hill... come on ee... thought you were supposed to be the best network for 5g data.... I have literally nothing....

  • NeilTrangmar Neil Trangmar (@NeilTrangmar) reported

    Just had "invalid SIM" appear on my mobile display, followed by "no SIM". Have removed SIM and refitted and got service back. Not sure if it's my phone, my SIM, or if you have network problems this evening @EE will monitor

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported

    @EE I feel totally let down with #EE after the years I have been with them over the years with multiple phones. As each phone ends Contract I will look to another supplier

  • Marchlily74 Liz Winton (@Marchlily74) reported

    What is going on @EE ? No signal here in Watlington, South Oxfordshire…. Been good few days now….. #EEoutage

  • tractorboy1961 Jeremy Crawley (@tractorboy1961) reported

    @EE What is the point of a “ mobile “ phone when there is no service and you say use home wi fi to make calls. Your agent says no service issues but your website says problem will be solved in 16 hours ( has said the same for days !!) #wasteofmoneyEE

  • kevfreeflight Kev Moseley (@kevfreeflight) reported

    @EE White Rose, Leeds. Jaclyn - what an absolute genuine star. >20 yrs with Vodafone & after a chat (was just herself & no pressure to sell), I am joining @EE because of a better deal, incredible customer service & because she was her genuine self. A diamond in the rough. Kev 5*

  • 19ACE85 Ace85babe (@19ACE85) reported

    @EE wow shocked &disappointed at the massive price increase announcement. I’ve been a customer since T-Mobile & you’ve always given great customer service however this is a real slap in the face. Very disappointed that this is the only solution for investment in these hard times

  • AJFarrelly_ 𝙰𝙹 𝙵𝚊𝚛𝚛𝚎𝚕𝚕𝚢 (@AJFarrelly_) reported

    @BrenKuebler @EE It doesn't help that my phone, watch and router are all @EE. I probably shouldn't have put all my eggs in one basket.

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported

    @EE I am having problems with the update of one of my apps on my iPhone. I have tried ringing you on 150 but cannot seem to get through. Please can you help me?