EE Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Fulham, Hounslow, Thornton Heath, Ilford, Bermondsey, Islington, City of Westminster, Tower Hamlets, Lewisham, Ealing, Woolwich, Newham and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Fulham |
||
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@bossy120) reported
@EE Ee app not working nor the internet version either. Is EE down?
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GazzMaq
(@GazzMaq) reported
@Paul_Williams10 @EE Never got an email or text saying I was getting delivery today.
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Matt
(@Matt54580497) reported
@EE Your online shop is down. Any idea when it will be back up?
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Jon Unwin
(@jon_unwin) reported
You never really know how good (or bad) a company is until you need customer service ..@EE what a crock of ****!
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Ricky Sparkes
(@ricky_sparkes) reported
@EE I genuinely can not wait for my contract to end with you. Once again full loss of service and no notification as to why. I'm in a built up town with no usual signal loss. Fed up of being with a service provider who can't provide a service thats stable and reliable.
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Tamer Lonsdale
(@TamerLonsdale) reported
@EE come one EE! You aren’t providing me with a service yet again. I spoke to “Jim” in the executive team on Sunday who told me to contact you if the service goes again! 13 hours yesterday. How is this acceptable!!!!
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*scousenat✨😘✨
(@scousenat) reported
@EE ordered beats wireless earphones weeks ago no sign of delivery? They are a Christmas present if not going to be here in time I want to cancel order
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Abul Latif
(@abul_latif) reported
@filippo_berio @EE Contact 150 technical support. They can sort it out. It works for me now.
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Thomas FREDERICK DOUTHWAITE
(@ThomasF44937794) reported
@EE Hi, Internet has been down since ~2pm yesterday in Nunhead London. Is this a known issue?
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Paulie Paul
(@PauliePaul64) reported
@EE My broadband has been down since 8 days ago, was supposed to be fixed yesterday, still nothing. 💩😡