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EE outages and service status in Caterham, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Caterham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 2, 4:55 PM GMT+1.
  • 55% Internet (55%)
  • 18% Phone (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Crawley, Horley, Croydon, Mitcham, East Molesey, Epsom, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, and Redhill.

CityProblem TypeReport Time
Crawley Internet 1 day ago
Crawley Wi-fi 1 day ago
Horley Internet 2 days ago
Croydon Phone 2 days ago
Croydon Phone 4 days ago
Croydon Phone 5 days ago

Nearby cities with recent reports

Croydon

3 recent signals

2 days ago
Crawley

2 recent signals

1 day ago
Horley

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • JamesGillComedy
    James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • gary2323
    G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MattSmi07057745
    Matt Smith (@MattSmi07057745) reported

    @MarkyTalk @EE Not the twins, I’ll never forgive orange if they’ve wiped the twins

  • MissSullivan06
    Miss Sullivan (@MissSullivan06) reported

    @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

  • tim_blandford
    Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported

    @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

  • AndyP1982
    Andrew Parmenter (@AndyP1982) reported

    @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

  • TimClay20
    Tim Clay (@TimClay20) reported

    @EE Loyal customer for years. Invited to upgrade last month so did. Was assured I did not need to do anything to keep my business as it was. Made a visit to Spain and when I got back I have been charged for roaming despite being assured it would not happen. No refund allowed.

  • Gazza_Noble
    Gazza Noble (@Gazza_Noble) reported

    @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

  • afaldridge
    Alan Aldridge (@afaldridge) reported

    @EE @Vizique During my protracted time wasting with your customer service somewhere along the very long, frustrating line you ascertained that I indeed have a fault. All I am asking is, if I have said fault all I want is an engineer sent round to have a look.

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

  • RaphaelPoitou
    R 👽🤟🏽 (@RaphaelPoitou) reported

    @EE your signal is awful everywhere

  • JulieKubiak
    Julie Kubiak (@JulieKubiak) reported

    @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡