EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Dorking, Croydon, Beckenham, Twickenham, Crawley, Orpington, Leatherhead, Thornton Heath, Redhill, Epsom, Purley, Kingston upon Thames, Swanley, Caterham, and Worcester Park.

City	Problem Type	Report Time
Dorking	Phone	3 days ago
Croydon	Internet	3 days ago
Beckenham	Internet	5 days ago
Twickenham	Phone	6 days ago
Crawley	Total Blackout	7 days ago
Croydon	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Mike T (@MikeT72336576) reported 44 seconds ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  Craig McRae (@craig_mcrae) reported 2 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Ana Escudeiro (@escudeiro_ana) reported 5 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Adrian Bradley (@adebradley) reported 8 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 9 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Sam Tucker (@samgwentucker) reported 10 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Christopher Golds (@chrisgolds) reported 11 minutes ago from Lambeth, England

  @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

• 
  Ronin Shaw (@RezxoShaw) reported 15 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Tania Hinds (@TaniaTells) reported 23 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 35 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Jenny Sanders (@gothtink696) reported 39 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  kieransnatchu (@HyPeSTsNaTchY) reported 45 minutes ago from Crawley, England

  @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 46 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Matt Lawley (@mattlawley703) reported 49 minutes ago from Croydon, England

  @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 50 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 54 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  PapaQ69 (@AddicksGlenn69) reported 55 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Marein Overbeeke (@marein_marein) reported 58 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 59 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Ewan Stevenson (@EwanJStevenson) reported 60 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stacy ⚽️🐶 (@StacyD_83) reported 6 minutes ago

  @EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!

• 
  william benstock (@will6310) reported 8 minutes ago

  @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture

• 
  Paxo666UK (@Paxo666UK) reported 10 minutes ago

  @EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G

• 
  ggg (@LeiSnoby) reported 10 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  Bryan Pinto (@bryanp247) reported 11 minutes ago

  @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about

• 
  M 🐼 (@wandaxmoods) reported 14 minutes ago

  @EE the way you do your billing is confusing I’m actually not renewing with you ever again because I’ve had nothing but issues and your customer service is embarrassing

• 
  Nix's (@nickinoonoos) reported 17 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Michael Knight (@michaelmknight) reported 21 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  Reza Mohammady (@RezaMohammady_M) reported 25 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Alan Roberts (@AlanRob68902430) reported 32 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?