EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Caterham, England
The most recent EE outage reports came from the following cities: Croydon, Thornton Heath, Redhill, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, Beckenham, and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Thornton Heath
|
Phone | 4 days ago |
|
Croydon
|
Internet | 5 days ago |
|
Croydon
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Marein Overbeeke (@marein_marein) reported from Bromley, EnglandHi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, EnglandNever waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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chè (@chereeesh_) reported from Crayford, EnglandNow I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
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Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Mike T (@MikeT72336576) reported from Horley, England@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Phil (@feyipuk) reported from Crayford, England@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Christine Taylor (@acroliths) reported from East Grinstead, England@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, EnglandThe past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Karen Alford (@KarenA_69) reported from Whyteleafe, England@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Kevin Nolan (@knolanuk) reported from Lambeth, England@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Dan Taylor (@danthomastaylor) reported from Lambeth, EnglandReally frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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LR (@liamgoddardxo) reportedI’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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Tony Moore (@tonymoore1) reported@EE service just stopped for no reason ? Croydon area
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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Jenny Drew (@JennyDrew29) reported@EE Since a tree took out phone lines in our area during Storm Claudia, our broadband service keeps dropping down to barely anything. Are there still issues in the CW12 area that someone needs to look at? We have never had any issues before.
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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Chris Slegg (@ChrisSlegg) reported@EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.
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Chloe Linley (@chloelinley1998) reported@O2 @vodafone @EE None of your departments are willing to support so that doesn’t surprise me! Keep the discrimination alive! 50 minutes on hold and then your customer service reps disconnect fantastic job guys 🙏 FB and insta bots refuse to help also. OFCOM it is
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Jenny Drew (@JennyDrew29) reported@EE Since a tree took out phone lines in our area during Storm Claudia, our broadband service keeps dropping down to barely anything. Are there still issues in the CW12 area that someone needs to look at? We have never had any issues before.