EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Redhill, Coulsdon, Swanley, Twickenham, Reigate and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steve³ 🎬
(@FumblingFilm) reported
@EE Is it true the whole network was offline for a few hours today?
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Jacqui
(@scotjovi14) reported
@EE My landline is still not working, how do I get it checked? It’s a broadband line
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Paul Duncan / Writer / Editor
(@kershed) reported
...or internet. I had to walk for more than an hour to find a free wifi signal from a restaurant so that I could get a car to take me back to the place I am staying (it has no transport links). I managed to check my plan and see that @EE have REMOVED ALL ROAMING OPTIONS... 2/3
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Joshua Rees (LIEbour filth OUT)
(@WhiteMulletNeon) reported
@EE What the *** is going on? Things are not "up & running". You can't even call 150. Your communication on this has been shocking. This is what you get when you *** around with things that weren't broken. Like changing to "Digital Voice". 🤡s
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Manya Blanca
(@ManyaBlanca) reported
@EE have closed their customer service phone lines, they're literally refusing to deal with a network outage. Is it usual for you to cut customers off and leave them entirely in the dark about it? They like their fraud! They don't want to stay in business by the looks of it
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Manya Blanca
(@ManyaBlanca) reported
@EE It's still no service in London. Clapham area. No calls, and no internet. I'm going into the store today to end my contract as you have failed on your end to deliver anything like what was agreed to begin with
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Simon C. Gray
(@simoncgray) reported
@EE Your head of comms ought to be fired. Zero comms on X or on your website, for what was a significant outage. I’d seriously take a look at how you keep customers informed of such outages.
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Paul Duncan / Writer / Editor
(@kershed) reported
from my account without warning. @EE are charging me for a phone I cannot use and NOT ALLOWING me to add roaming. My wife phoned EE in the UK, and @EE told her I should upgrade my plan rather than for EE to provide a service. This is despicable behavior from @EE. Please repost.
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Lee
(@smil3r5) reported
@EE That’s fine. Update your service status to let customers know instead of letting them believe everything is fine
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UKAussieP
(@UKAussieP) reported
@EE This was certainly NOT a text-book case on communications. You should have owned the issue as soon as it became known. You failed in everyway in providing timely accurate information, wasting many of your customers time.