EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Beckenham, Sevenoaks, Mitcham, Dartford, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kat 🎄
(@katelynclairexo) reported
@EE hi we’re having internet issues and can’t connect the printer and my phone doesn’t connect in my room we’ve been having this issue regularly and you always say there’s nothing you can do but it means I run out of data help?
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clare cooper
(@clarecooper90) reported
@EE I’m having issues with signal on my 4g router... only just flown from uk... my phone was ok yesterday when I arrived and today it’s on and off like a yoyo.... I need the router to work for work, seems strange the day after the transition period it suddenly stops? Help!!
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Rozina Shaikh
(@RozinaShaikh16) reported
@EE really disappointed. Switched from Voda to EE a few weeks ago, promised brilliant coverage yet all I have experienced is little to no service! Its so poor... Why EE?
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Steven Anderson
(@Barnserson) reported
@EE is it your **** service or is it your **** servers @EASPORTSFIFA causing my lag? Either way both overhyped shite
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Chirag Patel
(@ChiragP42932759) reported
@EE tried calling for days trying to get through to your trade in team to no success. Been waiting over a week for my returns envelope and have 6 days left to return my phone or face a hefty charge. I haven’t even received the envelope!! Over 10 years of loyalty, poor service.
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Alex Hill
(@Alexmoore0502) reported
Seriously @EE joined your network 4 days ago and regretting it already. Ive spoken to 2 staff for 45 mins plus each. Both said they would ring me back, both didnt. 4 days in and my smart watch still doesnt work. Just phoned again and got cut off after waiting 15 mins. Wow.
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Leyla A
(@LeylaA51273591) reported
@EE My phone connection with WiFi is very slow and buffers not the case whilst using 4g please help
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Small Arsenal coknee 🏴
(@SyCharlton_Afc) reported
@EE Constantly promising & continuously letting me down say your not charging for a month because of your issues & yet you take the money!!!
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Gastroned
(@GastroNed) reported
@EE it has been more than 20 days that the reception is almost nonexistent in our area! (1 bar only!) and we are constantly being told that the company is aware of the problem and it will be solved soon! So, this is the award-winning service that you promise?!?!
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Michael Morgan
(@MichaelMorgan10) reported
@EE is there an issue with data reporting on the app ? My app is telling me that I’ve used 5.7gb of data in 4 days ... I never use anywhere near my allowance .. I have friends saying the same thing about their accounts