EE

EE Outage Report in Caterham, Surrey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 12/10/2025 07:30

December 10: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Reigate, Caterham, Redhill, Coulsdon, Purley, Beckenham, Bromley, Orpington, Sevenoaks, Swanley and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry