1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Caterham, England
EE

EE Outage Report in Caterham, Surrey, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caterham come from postal codes CR3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Thornton Heath, Redhill, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, Beckenham, and Sevenoaks.

CityProblem TypeReport Time
Croydon Internet 7 hours ago
Croydon Internet 11 hours ago
Croydon Wi-fi 2 days ago
Thornton Heath Phone 4 days ago
Croydon Internet 4 days ago
Croydon Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • Ant_RTW
    Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • SmudgerAndy
    Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • David25892
    David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • mass1976p
    paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • abikatldn
    Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • TimboBagginses
    Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pete_ar_fryn
    PeteM🌎 (@pete_ar_fryn) reported

    @EE Local network problem for over 3 weeks and still no sign of it being fixed. Sorting it would help us relax a little. I sent a DM.

  • LeeHurl35281677
    Lee Hurley (@LeeHurl35281677) reported

    @EE I'm trying to help my girlfriend sho has two EE contracts and wants to cancel the one she doesn't use. Doesn't allow us to online and can't visit a store so the contact centre is the only way it seems

  • Joel_Hk
    Joel Hk (@Joel_Hk) reported

    @RachyErbs @EE Same problem with a Poco X3 :-(

  • Luke75397164
    Luke (@Luke75397164) reported

    @EE I've recently sent some add to plan devices back, ordered one of those PS5s and now took an additional line out all on my account, I've asked of the add to plans have been received back and if the PS5 can be cancelled but I just need this all confirming, can you help?..

  • EmmaDPhotos
    Emma Durnford (@EmmaDPhotos) reported

    @EE Hi there, yes thank you. Phone seems to be back to normal - it was causing a problem at the time while trying to work and order prints etc. as it was not receiving texts or calls so couldn't confirm payments etc.! All seems to be working now.

  • Whiting1978
    Craig Whiting (@Whiting1978) reported

    @EE just ordered an early upgrade and you took the money £210 but it hasn’t gone through??? Help

  • cameronwilts
    cameron wiltshire (@cameronwilts) reported

    @EE trying to cancel an order but can’t get anywhere help!

  • Luke75397164
    Luke (@Luke75397164) reported

    @EE I've also had issues with an esim so I've ended up ordering a replacement standard one online, can you check that's been processed as well please?..

  • cozytweet
    CozyT (@cozytweet) reported

    So glad I signed up for a new 100GB #5G contract with @EE so I can tether off my phone for work @virginmedia broadband has been f*ck*n awful the last few days! contract ending too. Maybe cancel?? 🤔

  • PatHeaviside
    Patrick Heaviside (@PatHeaviside) reported

    Anyone else having problems with @EE? Internet went down about an hour ago