EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, West Wickham, Bromley, Purley, Beckenham, Redhill, Wallington, Coulsdon, Orpington, Leatherhead, Crawley, Ashtead, Merton and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| West Wickham |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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𝒥𝒶𝓎
(@JayRyd3r) reported
from
Bromley, England
@I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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Laura Hay
(@Laura11389) reported
from
Bromley, England
@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ameliorate
(@Ameliorate20) reported
@EE 2 hour wait for chat help? Cheers as per usual service is rubbish and we're paying over the odds for it as usual. How about you sack Kevin Bacon, the overpaid has been? Pass the savings on to customers, yeah?
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Kenneth MacLean
(@KennethJMacLean) reported
@Minnieatsea @EE @BarraIsland So are they actually doing something? Been trying to gather data from Citizens Advice Scotland on instances of people being santioned/suspended due to late tax returns or benefits issues caused by the lack of signal. (know of 3-4 my self) Basically should I continue or just wait?
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Joneschris
(@manutdTOPFAN73) reported
@EE your a ******* joke . Drop outs 40 tines a month . Engineer meant to come out but rescheduled. And now even tho I terminally ill and u said I won't get restrictions guess ******* what restricted and been waiting half hour holding AVOID EE BROADBAND **** AS IS THERE SERVICE
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Franco - Cheese Room Podcaster
(@CheeseRoomFP) reported
Since the @btsport app has been powered by @EE it's been total ****. Resolution is normally terrible, can't even get it to cast today. Useless.
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Border Wallie
(@Jerrydendrons) reported
Hey @EE our 19 yo daughter is in Portugual 1st adult holiday. We have asked for roaming to be activated. Told 24 hrs but 36 hours later still not working. Not ideal as we worry for her safety. Tried chat and useless. Please help us as we worry.
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Vicky
(@_vicky_123) reported
@EE you’re telling me on my app to upgrade but when I call the advisor was so unhelpful, and refused to help at all or let me speak to someone else!
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STillu
(@TilluSalman) reported
@EE very bad customer service ,their dealing with complains is a joke
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Leanne Gadsden
(@Leau3) reported
@EE I’m having serious issues when I’m on 5G I can’t make any calls but then in switches to 4G and then 3G ??
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Jeremy Crawley
(@tractorboy1961) reported
@EE Pathetic!!! Paying for having no service , hours on the phone with false promises of credits and refunds ( aka lies). Waiting for a manager to call before I pass to Ombudsman. This company is the worst I have ever dealt with! #sortyouractoutEE
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peter robinson
(@slaminlad) reported
@MarcAllera @EE @Ofcom You should employ more people instead of getting paid millions. Your customer service take over an hour to answer the phone. Is this your target. My issue is still not resolved. Your customer services are rubbish. Employ more staff and maybe take a pay cut?