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EE Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 03/28/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Dartford, Worcester Park, Carshalton, Horley, Beckenham and Thornton Heath.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomCroydon Internet
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nurse_jen jennie Bainbridge (@Nurse_jen) reported

    @EE disgusting service. Left without internet for three weeks when we rely on it financially. Your fault as orders weren’t placed as they should have been. Disgusted. Do not bother with this company. Go elsewhere.

  • judgeyourself99 KeanoTheDog (@judgeyourself99) reported

    @Welshsprout @EE I’m guessing the person you spoke to, missed the customer service training course.

  • MsKBridges Kelly (@MsKBridges) reported

    @EE It’s still down Bob, it’s getting a bit desperate now as my EE signal is terrible at home, so I’m currently without broadband and no way of making an emergency call should I need to.

  • Lisa_macca4 Lisa (@Lisa_macca4) reported

    @EE I can’t understand how you can say most reliable network yet in SY13 in Shropshire it’s terrible and no matter how many time it’s reported no change in signal at all

  • WebAsh Ашли (@WebAsh) reported

    . @EE 5g not living up to its promises in the early throes of #leedspride - full signal but abysmal latency and speeds. Mostly just hype eh?

  • lintottt lintott (@lintottt) reported

    @EE It is now but it’s been a repetitive issue across a number of days and for hours at a time

  • NeilWBallingall Neil Ballingall (@NeilWBallingall) reported

    @EE what’s is going on with signal issues in new Milton no 4g or 5g and can hardly get 3G, mast is 200m from my house

  • Becky_Weller_93 Becky Weller ⚓ (@Becky_Weller_93) reported

    @EE phoned up to cancel my insurance. Was told it was done .. 2 months later I'm still being charged!!!

  • emeaton14 em ☀️ (@emeaton14) reported

    @EE my roaming abroad has been blocked for over a week. When I text, it says to call. When I call, I'm just sent texts. I'm unable to unblock it online - can you help please??

  • WhitesHSJ Hannah (@WhitesHSJ) reported

    1/2 @EE I've been in touch 3 times with EE regarding my lost Samsung watch and to get my new one attached to my plan. On the last phone call I was told to go in store and they would help me with this. I have just been to the Tottenham Court Road one who sent me to the Oxford