EE Outage Report in Caterham, Surrey, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Thornton Heath, Redhill, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, Beckenham, and Sevenoaks.

City	Problem Type	Report Time
Croydon	Wi-fi	8 hours ago
Thornton Heath	Phone	2 days ago
Croydon	Internet	3 days ago
Croydon	Internet	3 days ago
Redhill	Internet	4 days ago
Croydon	Internet	5 days ago

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  RichieRich ✌🏻💚 (@RichCroft87) reported 2 seconds ago from Croydon, England

  @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

• 
  Sara Nelson (@SaraCNelson) reported 46 seconds ago from Lambeth, England

  .@EE I'm asking that you expedite this process and get an engineer to my property by Saturday at the absolute latest. This is an essential service I cannot do without.

• 
  Sara Nelson (@SaraCNelson) reported 1 minute ago from Lambeth, England

  .@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

• 
  Sara Nelson (@SaraCNelson) reported 2 minutes ago from Lambeth, England

  .@EE given that I a) often work from home b) need broadband in order to camera monitor a very sick pet when I am not there, this is completely unacceptable. Essentially, I've given up a perfectly adequate service and am now left to wait 4 days without any access at all. 2/3

• 
  Plamen Pantev (@PantevPlamen) reported 5 minutes ago from Merton, England

  That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

• 
  Abby-Kate Batchelor (@Batchala) reported 5 minutes ago from Lambeth, England

  Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

• 
  Abby-Kate Batchelor (@Batchala) reported 7 minutes ago from Lambeth, England

  And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

• 
  Jonathon Greenhow (@coffeemadman) reported 12 minutes ago from Lambeth, England

  Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

• 
  Will Lintern (@Will_Lintern) reported 13 minutes ago from Eltham, England

  .@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before

• 
  Nuno Lopes (@NunoEd) reported 14 minutes ago from Lambeth, England

  At least @EE excellent customer service is quick to sort this mess out 🤗 fingers cross for OpenReach’s next visit 😅

• 
  Allen Horrod (@AllenXL) reported 16 minutes ago from Horley, England

  Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

• 
  Kelly Kilner (@KellyKilner) reported 18 minutes ago from Lambeth, England

  Customer service versus transactional sales service. There’s a difference. @EE poor show EE

• 
  KINGDARKBERRY (@Darkberry87) reported 25 minutes ago from Croydon, England

  Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

• 
  Lewis Morgan (@mo55541011) reported 26 minutes ago from Croydon, England

  @EE my phoned not working again 2nd time this week

• 
  Theo (@cfcc76670af1430) reported 35 minutes ago from Croydon, England

  @EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh

• 
  Sammy jo (@tink1806) reported 40 minutes ago from Felbridge, England

  @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

• 
  Sara Nelson (@SaraCNelson) reported 48 minutes ago from Lambeth, England

  @EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

• 
  Mr Lorraine (@MistaLorraine) reported 53 minutes ago from Kingston upon Thames, England

  @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

• 
  Stuart Ions (@Stueypot) reported 57 minutes ago from Croydon, England

  @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josephina (@Josephina1987) reported 1 minute ago

  @EE This seems and feels like a cash grab. No matter what you say about investing in your network. Especially when your owner made a profit over 7.6 billion pounds. How much of that profit is being invested back in? I can guess zero because shareholders right?

• 
  Gemma (@gemmads76) reported 1 minute ago

  @EE shocking service from this company lately. Still waiting on receiving a pre paid MasterCard as part of an upgrade deal from November. #fedupofchasing #poorservice

• 
  Liam (@unnhhh) reported 6 minutes ago

  @legars_92 @EE Yeah, babe you need to get on the phone to EE retentions department SWIFTLY. Give em the whole “loyal customer here, would prefer to keep it that way. What are we saying 👀”

• 
  Kelly Powell (@KellySeward) reported 6 minutes ago

  @EE Are you having problems with data gifting and displaying device data levels? Trying to gift data and it keeps failing. Desperate now.

• 
  Tanya (@tancam1983) reported 10 minutes ago

  @EE I contacted ee via the online chat and they said they couldn’t help with anything. So I’ve noted down my termination dates

• 
  Keith King (@diabeticguy) reported 12 minutes ago

  80 year old neighbour needed help with a Doro mobile phone the girl in the @EE fobbed her off and chased her out of the store. I have spent an hour trying to add her contacts and showing her how to send messages. We need a handbook

• 
  Crossbill Cottage (@garfitpatricia) reported 15 minutes ago

  @EE Can’t get a phone signal from you here!

• 
  Paul Miller (@SterlingMess) reported 16 minutes ago

  @EE @woodsypedia Sorry, I was just. adding 3.9% to all our customers' invoices so we can invest in our business this year. It's pretty poor, EE.

• 
  Paddy Garcia (@paddygarcia) reported 18 minutes ago

  Guess which ****** company promised they'd call me tonight and didn't? No need to guess really, it was @EE Again. The worst customer service provider in the world. Brutal.

• 
  Benny (@BenSintrested) reported 21 minutes ago

  @EE So, you can add a £10 per month increase onto the contract that I agreed specifically for, however to cancel it Will also cost me? Surely you can see this is wrong? My wages aren't going up, so why are you charging more.