EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Purley, Dartford, Croydon, Worcester Park, Crawley, Carshalton, Horley, Beckenham, Thornton Heath, Sevenoaks, Bromley, Banstead, Sutton and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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𝕆𝕞𝕒𝕣
(@being_h_u_m_a_n) reported
from
Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Max Wrigley
(@MaxCWrigley16) reported
Typical. So, this week, I’ve had issues with the internet not working on my MacBook at uni (@ueait, any update on this?) & now my @EE broadband plays up for the second time in two weeks. What I would do to have something that is not going to constantly kick me off the internet…
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Erin Reader
(@ErinReader_) reported
@EE ordered a new phone and it was supposed to come today but hasn't turned up and I can't track it either? Can someone help me out please?
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TheSteamFox
(@TheSteamFox) reported
@EE Hello, do you want to explain why you've broken contract rules and cut my speeds in half?
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Karen Evans
(@KarenWynneEvans) reported
@EE My son has been told by one of your customer services team that he’s unable to use a PAC number to transfer to another provider using the EE network, surely this is not the case?
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jack roberts
(@Jack13jackJack) reported
@DarrenClay73 @EE Same as me did u go down as a pre order ?
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@EE Is it possible for you to advise if you use the same mobile mast as Vodaphone & O2 in my area? I have trouble with both networks, and now they are saying the mast is faulty so do you guys us the same one? I’m looking to transfer my service, thanks
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DAMIAN ROUSE
(@Damo123455) reported
Thanks @EE for the help or should I say for not helping really disappointed in the lack of care or help poor service
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Nik Horne 💙
(@NiksGarments) reported
@EE Hi @EE my expected delivery date has now changed from 1-5 October to “awaiting confirmation”. As I’ve heard nothing from DPD, is this a bad sign?
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Alfie Back 💙
(@AlfieBack__) reported
@EE any reason why I have had absolutely no communication from you regarding my phone order. I still can't even use the order tracker, nor have I had any proper confirmation. Starting to get seriously angry with you as a network no matter how much I try I get nothing. AWFUL.
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andy whyte
(@whyteuk) reported
@ee signed up for a business contract 12 days ago. no official communication since. friends who ordered their phone days after me received their handset over a week ago. my first experience with you is pretty shocking. what is going on? can i still cancel?