EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, East Grinstead, Tadworth, Crawley, Catford, Beckenham, Bromley, Mitcham, Caterham, Horley, and East Molesey.

City	Problem Type	Report Time
Croydon	Internet	6 hours ago
Croydon	Internet	5 days ago
Croydon	Internet	5 days ago
Croydon	Total Blackout	8 days ago
Croydon	Internet	10 days ago
East Grinstead	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Ewan Stevenson (@EwanJStevenson) reported 11 seconds ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Yang Xu (@bostoed0624) reported 38 seconds ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 1 minute ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  paul massey (@mass1976p) reported 2 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Abigail K (@abikatldn) reported 6 minutes ago from Bromley, England

  According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

• 
  Ronin Shaw (@RezxoShaw) reported 16 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Jenny Sanders (@gothtink696) reported 16 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  James Gill (@JamesGillComedy) reported 17 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 26 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Teresa Walsh ● (@teresaspost) reported 26 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Adrian Bradley (@adebradley) reported 27 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  PapaQ69 (@AddicksGlenn69) reported 29 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  PapaQ69 (@AddicksGlenn69) reported 33 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 37 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  James C Green (@jamesCgreen93) reported 42 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 47 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  PapaQ69 (@AddicksGlenn69) reported 51 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Ewan Stevenson (@EwanJStevenson) reported 52 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 54 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Dean (@gittysootie) reported 60 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Gordon (@Elizabe91626828) reported 5 minutes ago

  @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 8 minutes ago

  @Wozza777 @LeilaniDowding @EE A lot of elderly people don’t have a mobile, some people live in areas where there is no mobile signal.

• 
  micka9990 (@Michael66108716) reported 8 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Phil Coyne (@PhilCoyne) reported 11 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍

• 
  Yasmin Stafford (@YasminStafford) reported 11 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE

• 
  Abby (@abz_fab) reported 12 minutes ago

  @EE my WiFi is down and I can't even log in to see why!

• 
  MindTheGap (@mindthegap2018) reported 13 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  ironchimp (@ironchimp) reported 13 minutes ago

  @LeilaniDowding @EE It’s your infrastructure, just like the old tv signal infrastructure was yours and not the damned state’s.

• 
  Jo (@JoCornwall26) reported 13 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

• 
  cliff cook (@cliffc100) reported 21 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account