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EE Outage Report in Caterham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 02/13/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: Purley, London, Croydon, East Grinstead, Coldblow, Dorking, Epsom, West Wickham, Bromley, Beckenham, Redhill, Wallington, Coulsdon, Orpington and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomPurley Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidLPollard David Pollard (@DavidLPollard) reported

    @EE hi I've tried to call your customer services number about a Sim that may be deactivated but because number isn't recognised it'd not putting me through. Could you advise how long an inactive PayG sim will take before deactivated. Its last use was within 12months

  • ItsJamesPowers James Powers🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE We have spent 1000s with @EE Over the years and never seem to get any reward for it, do you know how ridiculous it is to be in a position where it's literally cheaper to pay up my other lines & cancel mine and switch to another provider, a £188 a year increase is unacceptable (2)

  • nicferrier nic (@nicferrier) reported

    @EE @EE ? do you have problems? do strong winds affect signal?

  • GeorgeHair5 George Hair (@GeorgeHair5) reported

    @EE price increase is an absolute joke! Where's the new investment going? the network is shocking and still struggle with reception in areas! Con artists

  • HJulienne Hortense Julienne (@HJulienne) reported

    @Punkdude1981 @EE Am due an upgrade and can't call them for some reason. 150 or 360 not working. 🤯

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    No numbers for customer services work to call @EE it’s peeing me off now done all the necessary steps you’ve told me to do and still no joys, how the hell do I speak to someone. 😠

  • ItsJamesPowers James Powers🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE Not investment in areas like mine, all investment goes to big cities. I am in my cooling off period and well within my rights to cancel. £8.46 rise on one contract after one day is not fair, All other providers seem to only apply CPI to Sim deals. No extra's on top. (1)

  • matty_b78 Matthew Brown (@matty_b78) reported

    Hi @EE, why is it that, as a loyal customer of many years wanting to renew my contract, I can’t get anywhere near the deal I have found with other providers? Surely you don’t want to lose customers?

  • haks1st hakeem (@haks1st) reported

    Is @EE down can’t hear nothing when ringing me or receiving calls works fine on WhatsApp

  • hls1978 H🏖🗺 (@hls1978) reported

    @EE Could I have an answer please? We can’t contact you on the phone as it just cuts off? The signal is 2 bars of 3G which won’t power anything??