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EE Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 12/09/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: Crawley, London, Croydon, Reigate, Caterham, Redhill, Coulsdon, Purley, Beckenham, Bromley, Orpington, Sevenoaks, Swanley and Twickenham.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomReigate Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DaviesGilliano Gillian Davies (@DaviesGilliano) reported

    @EE Uig Isle of Lewis - 2 weeks after getting our broadband and mobile signal back, it's playing up again. Crippling for my online business. No other masts cover our area most people don't have land lines. When EE goes down we are back to carrier pigeons & smoke signals

  • Zorak118 Bebo_Zorak (@Zorak118) reported

    @rbrgss @EE When this happens it usually means your email is associated with another mobile account. You have to call 150 or text fault to 150 for an agent to call you back and fix it

  • Beaker86 Blair Scott (@Beaker86) reported

    @EE Honestly I wouldn't bother. Been subject to multiple cases of misinformation or straight up lies in the past few months by this company and now been advised that customer support can't offer customer support if you purchased your device in store

  • 1ammer ⚒ 𝐓𝐎𝐍𝐘 𝐖𝐇𝐔 𝐅.𝐂. ⚒ #GSBOUT ⚽️ (@1ammer) reported

    @AcademyWHU @EE Security Is Absolute ****.. I keep getting calls from people saying they're from EE regarding my bills.. I just say I'm not a customer and they hang up..

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @EE threatened me with 'serious' consequences, because I made a complaint.

  • cat_complains Cat (@cat_complains) reported

    Why is my @EE service so appalling this week?! I’ve had blackout service since Monday, only able to use Wi-Fi?!

  • anonmytruth Anonmytruth (@anonmytruth) reported

    @EE Your phone lines are down it says “thanks for calling our offices are now closed”!!!! It’s 2pm and I need to speak with someone please about these errors on an upgrade I did just earlier with an advisor. Email has extra products in that I didn’t ask for!

  • m1tchturbo Colin Mitchell (@m1tchturbo) reported

    @EE I ordered ROAMING PASS yesterday and have arrived in the US today with no phone service for either myself or my wife. This is not good.

  • RachelCov Rachel Coverley (@RachelCov) reported

    @Zorak118 @EE I've spoken to tech support now and it is definitely there end where the issue is 😣

  • TheDreamSociety paul west (@TheDreamSociety) reported

    Dear @EE When are you going to upgrade the network where I live OX27 0BS? As an EE customer I'd love to take advantage of your broadband service but I'm in a black spot....