EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Edenbridge, Warlingham, Crawley, Orpington, Dorking, Bromley, Sidcup, Epsom, Reigate, Caterham, Redhill, Coulsdon and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Sammy jo
(@tink1806) reported
from
Felbridge, England
@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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𝕆𝕞𝕒𝕣
(@being_h_u_m_a_n) reported
from
Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Goodman
(@JessGoodman21) reported
Hey @EE so you have no completely cut my phone off and send me texts asking me to pay. I will pay for the service I have used so when you can inform me of that I’ll pay. I’ll help you too: Can’t use unlimited data, minutes or texts. So what am I paying for ?! 😡🤬
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Pensioner81
(@Pensioner_81) reported
@EE Beware of taking out a new EE contract. I just did and after only two months of being in contract I’ll be seeing around another £14 per month. Regardless of CPI, this is misrepresentation and a poor show. 2/2 people rely on connectivity should consider being less ‘reliant’
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D-John2012
(@Eyespy20121) reported
@EE after 20 years of custom, you still treat people like dog crap. Putting a £30 phone bill up £5.50 due to inflation. This contract finishes soon so you can stick your custom where the sun don't shine. Disgraceful
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CATHERINE INGRAMS
(@artdecogirl123) reported
@EE Unfortunately not the case when I moved from BT to EE, I was advised the price would be the same for 24 months! Also lost my right to use mins and data free in Europe, that wasn’t mentioned either. Never would have considered moving if I had known this
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James 🇬🇧
(@ItsJamesPowers) reported
I seriously don't know why I am wasting my breath with @EE, Attempts 8 & 9 to sort this out failed, The issue is My Account, Not the App, If the App was the issue it wouldn't be doing it on the web page as well, my account is messed up and no one appears to be able to sort it 😪.
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Tom Fender
(@Tomhfender) reported
.@EE claim to be the biggest phone provider in the U.K. Like many firms who are the biggest, their customer service is truly awful and I would dissuade anyone thinking of moving to them.
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Infinate Mooster Dog
(@DogMooster) reported
@EE @danprykeTHFC Her meant the 14.4% improvement on the service
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Holly Williams
(@Hollyw2277) reported
@EE very upset that Wayne, Paul, Phil and Elliot keep promising me they will call me back. No Wi-Fi for two weeks now. @virginmedia can you help please?
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Skecko
(@skecko) reported
@EE Heya, I'm abroad and my PAYG Number doesn't work anymore. I can't receive or take calls no longer. Could you look into it? My account no. 198618002
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madwoman in the attic
(@lorrainecri1954) reported
@EE I want to cancel my contract and make an official complaint about the dire tech support. Please advise how to proceed.