EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: Orpington, London, Croydon, Crawley, Sevenoaks, Caterham, Redhill, Coulsdon, Swanley, Twickenham, Reigate, Bromley, Edenbridge, Coldblow and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Deb 💜
(@xangelxbabyx) reported
@EE just wanted to leave a comment about how helpful Carl S is. He’s been helping me via DMS this afternoon and even though I think I was coming across stupid lol he really took the time to help. So just wanted to say thank you :)
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Ian *****
(@TheGoochmeister) reported
Will be cancelling my contract with @ThreeUK tomorrow. Only stayed with them because of Chelsea. The service is crap anyway. New customer For @EE I think
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Matt Gumbley MØCUV 🇺🇦
(@mattgumbley) reported
@EE Hi Mark, no problem- I’m trying to completely close this very old account. Have been advised by phone support I’ll need to visit a shop with identification. Thanks.
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James
(@CarefreeJames) reported
Spent months arselicking @ThreeUK for a free shirt or match tickets only to get aired and then have them pull out of the club 5 hours after a bit of trouble. @EE are a serious network
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Rich Puttick🇬🇧🇪🇺
(@RichJ1980s) reported
@speelster1973 @EE @O2 I’ve routinely got friends from other networks to message me along with the EE ones and for me personally it’s just EE to o2, no one has an issue getting my messages (on o2) either
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Andrew Farrugia
(@ConjuredRundown) reported
@EE No don’t need help with it say won’t be able pay full amount only half until April my card blocked had fraud on it have go branch tomorrow don’t want wait 2weeks need week or days mine blocked have add new card on account NatWest won’t send branch have visit order there pickup
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Laura Walmsley
(@LausieWalmsley) reported
Rude & Judgmental customer service from @EE . Will be making a formal complaint. Want the recording of the phone call to take further. Shame on you. Absolutely disgusted
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Nate
(@NateDawg27) reported
Ah ****, am I gonna have to pay for @EE roaming on holiday in Prague?
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Mrs Karloff
(@CatsHurricane) reported
@EE Hi, when I got home it was working again. Clearly not an issue with the router. It was off for over an hour this morning. Hopefully just a blip.
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MrTCabby
(@MrTcabby) reported
@EE No problem, I will Cancel my EE mobile account