EE Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, London, Croydon, Horley, Beckenham, Thornton Heath, Sevenoaks, Bromley, Banstead, Sutton, Streatham, Twickenham, Purley, East Grinstead and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Phone | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
-
Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
-
Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
-
Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
-
Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
-
⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
-
MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
-
paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
-
Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
-
Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
-
Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
-
Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
-
#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
-
SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
-
Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
-
Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
-
Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
-
Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Lisa
(@Lisa73059088) reported
@EE how long is mask going to be down in my area . I missed really important call today because phone only emergency calls only . Not good enough . Pay for service expect it. Be nearly week
-
⚒ Jamie Bennett ⚒
(@jamiebennett92) reported
@JameswhufcJones @AranNicol1994 @EE And then because you’re such a valued customer, they’ll just copy and paste the same response that they send everyone, rather than actually dignifying you with an actual reply.
-
Cheryl Satherley
(@stripeys) reported
@EE is there an issue with your service? Our 5G box is only running at 1.71 download!!!
-
Mark
(@MarkInWine) reported
@ellenfulham @EE Same! My network is completely down
-
Beed
(@Beed_mcfc) reported
@Dotty_Dawsey @EE ******* hell!!!! Surprised you can get a signal where you live! Did you get one of them flip phones?
-
Kaaayliii_xo🌈💓💫
(@Kaaayliii_xo) reported
@EE How do I make a complaint???? It’s NOT acceptable to reply to people who tweeted hours after me and ignore me. Then leave me waiting over an HOUR in a live chat. No one is speaking to me and it’s outrageous & causing me more mental anguish😡😡😡
-
⚒ Jamie Bennett ⚒
(@jamiebennett92) reported
@JameswhufcJones @EE It’s a joke, they’ll send you a stock reply saying that it’s for investment in the network & to help vulnerable customers. Personally I’m not sure why helping EE’s customers is our job, they should really be doing that out of their own profits rather than by making us pay more.
-
frankly
(@GJRbluebird) reported
@EE EE are by no means 'UK's number one network provider'as they, or Kevin Bacon likes to say...my contract of 4 lines is up in November and I, and many like me are gone too. Shameful behaviour. Hopefully we'll leave in droves and they'll see how poorly they've actually treated us.
-
Kevin Rutherford
(@Rutherfor5Kevin) reported
@EE @B_Luesley Your putting up my monthly payment by 14.40%. that's a fecking joke! Youve lost me as a customer, complaint lodged, not that'll make much difference.
-
Andrew Watts
(@hertsfarming) reported
@EE how acceptable is it to be off the network for 2 1/2 days at a crucial time in the farming calendar ? Perhaps I should change networks to one that responds more quickly…..