EE

EE Outage Report in Caterham, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 03/12/2026 08:40

March 12: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: Purley, London, Dartford, Croydon, Worcester Park, Crawley, Carshalton, Horley, Beckenham, Thornton Heath, Sevenoaks, Bromley, Banstead, Sutton and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPurley Internet
United KingdomLondon Internet
United KingdomDartford Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EngFocus Chris: Rail Focus 🏳️‍🌈 (@EngFocus) reported

    Sick of my phone saying I've got 5G but in reality there's either poor or no connectivity. I just want reliable 4G! @EE #EE

  • jj1892jj Jay Jay (@jj1892jj) reported

    @EE Absolutely appalling customer service and repair service - you claim 2 hours on your website, 24 hours in store when in actual fact it's far longer. Discrimination against those of us that are desperately ill, disabled and for whom phones are our only means of communication

  • tashxriene 🦋 (@tashxriene) reported

    @EE It’s actually 14%. So we should pay extra for your reinvestment? Your network doesn’t even work all the time and you’re always doing ‘works’ that make no improvements.

  • jacejags02 Lucas Stone. (@jacejags02) reported

    @__Samantha8 @EE Oh no. 😤 Are you on contract with EE? Or is your phone pay as you go? You have to be careful with those smart watches. I wonder if the watch isn’t compatible with your phone or the network? I’m so sorry this has happened. Many virtual hugs on the way! Hope you can sort this. 🌷

  • Lamoonatic Lamoonatic (@Lamoonatic) reported

    @EE hello I seem to be locked out of my online EE account. I dont seem to be receiving the password reset emails either - help!

  • paulgreen49 Paul Michael Green (@paulgreen49) reported

    So @SkyHelpTeam couldn’t give me a customer of 16years a good deal upon end of my contract.. £109 ridiculous.. so I’ve switched to @EE & @BT for same package (tv & broadband) faster speeds for £62.99 bye bye sky #RipOFF

  • Matt94184099 Matt Dylon (@Matt94184099) reported

    @ee While I am on holiday in Spain just found out EE is changing me using my phone. My wife is on O2 and my son on Vodafone non of them are charging except these thieves EE. Please remember to cancel your contract before you go abroad. The guy's name at EE was David Be aware.

  • durrak KazzyWazzyWooWops (@durrak) reported

    @EE hiya, my partner plopped his shiny new EE sim in yesterday having given his PAC code when he ordered - and given it again using your text service. Any idea how long before the number will transfer from 3? Ta muchly

  • libsonormal lib 👺 (@libsonormal) reported

    @NotDonJake @EE ive never played katarina but im sure any katarina fans would be appalled too

  • __Samantha8 Samantha (@__Samantha8) reported

    Well apparently according to @EE my new Samsung watch isn't compatible with my Google phone. Zero customer service skills and I'm bloody annoyed. Been with them since 2014 as well. Absolute jokes.