EE Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (48%)
-
Phone (25%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: Croydon, London, Crawley, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Swanley, Twickenham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
-
Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
-
Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
-
Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
-
🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
-
Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
-
Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
-
DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
-
Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
-
Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
-
Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
-
Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
-
Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
-
Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
-
Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
-
S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
-
Laura Hay
(@Laura11389) reported
from
Bromley, England
@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
-
AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@O2 Is this one of your numbers '02038754174'? Not quite sure how you got my number, perhaps when I changed network, away from #O2! I left for a reason! Now with @EE and 1000x better service - the network actually works, who would have thought it!
-
André Hellström
(@andre_hellstrom) reported
@EE For one year now I’ve had to put up with terrible data service. I pay £26 a month so I can use my phone in the USA but it won’t connect. EE has tried to help me with no luck. I’m locked into a 2 year contract that’s the worst I’ve had for 25 years having a mobile phone.
-
TheChilliPod
(@PodChilli) reported
from
Oldham, England
@EE Any reason why I can get 100mbps in one room, and zero in the next room? Im about 100 yards from a phone mast. OL4 3DE. Signal usually OK.
-
Phil Johnson
(@PhilJoh67129517) reported
@DPDgroup_news @EE I cant seem to DM you? I've been having some issues with my parcel 15500959884886 which is why I was tweeting about it. I placed an order for a new mobile phone from EE UK. Expected it today. Got a "Sorry we missed you" notification from you and a picture of house number 7.
-
Fred Stanley
(@fredjstanley) reported
@EE Nope, the signal is still terrible and hasn't magically improved. I'm not sure what you want me to say other than you have to improve your quality of product, and service, which by the way seems preoccupied with closing cases rather than actually helping.
-
moo
(@BentGlasses) reported
@EE hello. Ordered yesterday for delivery today. Didn’t get order number though so can’t track. Help?
-
Old 🦇Harpy's🦇 Game
(@HarrisonBulman) reported
Excuse me @EE but I first called you today at 8:00. I've now been on hold for 30 minutes after being forced to hang up and call a different number. This is very bad service
-
Jamie Jappy
(@jappyhertz) reported
@EE could possible have the worst mobile data connection ever
-
DPDgroup
(@DPDgroup_news) reported
@PhilJoh67129517 @EE Hello! We appreciate the time you’ve taken in contacting us. We are sorry that you encountered this issue. Would you mind contacting us via DM so we may follow up internally. Kind regards.
-
Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.