EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (27%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Orpington, Dorking, Crawley, Bromley, Sidcup, Epsom, Reigate, Caterham, Redhill, Coulsdon, Purley, Beckenham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Orpington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Sammy jo
(@tink1806) reported
from
Felbridge, England
@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Si
(@SiFutch) reported
@SkyNews You can’t blame her. The blame should fall at the feet of the tv companies like @ITV and corporations like @EE who hire her. I mean the woman is never off the telly, when she’s not *************** breaking the rules we all have to follow. No returns or refunds Australia sorry
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🏴 Shaun Carr 🏴
(@ShaunAhabCarr87) reported
@EE Never had a problem with my Broadband, renewed this week and getting alot of dropouts everyday!!! What's going on?? I have been with EE for a long time and this is becoming irritating!!
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Hugh
(@hugh_says) reported
@EE Hi EE, do you have an update for a Phone and Broadband customer in the GU32 are that haven't had phone or internet connectivity since the weekend. Been told it's a BT/Openreach issue. Do you have an ETA for resolution please?
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Steve Walsh
(@SJHairDesigns) reported
@EE really struggling with slow 2.4ghz band broadband. 5ghz seems ok but I have various devices that won't connect to 5ghz. Can you help? LN2 area.
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Emma
(@_Emma_A_) reported
@EE hey, I have no service in my area G42 9DH..can you advise when it will be back up and running?
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Grant Hodgson
(@refgrant91) reported
@EE amy chance of some help accessing my account? Website sends me round in circles and you charged me extra for something...
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Peter Marrable
(@angrypete73) reported
Followed the instructions on the @EE website to factory reset the smart hub, done this 3 times, still didn’t work. Have had small issues before with lose of internet for 10-15 minute period but by the time I get to contact #EE it comes back on. This is not the case now
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AARON P
(@MrGrumpyPilot) reported
@gj2711 @EE @SamsungUK I've been waiting 36 days, and been told by samsung promotions its validated but due to covid there are delays. It seems covid is the go to excuse everyone now uses. Funny how there's never a delay in taking the money.
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Ian
(@ian_r_lawrie) reported
@EE My signal has been rubbish for weeks
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom