EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, East Grinstead, Coldblow, Dorking, Epsom, West Wickham, Bromley, Purley, Beckenham, Redhill, Wallington, Coulsdon, Orpington and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Giorgio Frattolillo
(@giofrattolillo) reported
@MrTiboo @o2businessuk @EE Same here, it’s painfully bad. It’s annoying how I see so many complaints yet nothing gets done about it too. I’d say EE, a colleague of mine gets signal everywhere (even in the middle of nowhere) as we work in a lot of rural areas.
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Jay See
(@JaySeeDeCaux) reported
I don't know where @EE get the opinion that they are the best network. I've been with them two months and outside of any major city the data connectivity is utterly ****.
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Robin Wood
(@Woodylegion) reported
@EE @BTCare I’ve been charged for bt big screen sport still don’t appear to have access when trying to login saying i still need to upgrade can you help?
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Luke
(@Luket123454321) reported
@EE AWFUL customer service. Was on hold for half an hour and as soon as 5pm came it said office is now closed. Can someone contact me urgently please
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Wardy
(@Mandie0376) reported
@EE needs to change its name to NN Everything everywhere to Nothing nowhere!! Shocking service and signal!!!!
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Michael Sankey
(@Essex_Sankey) reported
@EE I've been waiting for broadband to be set up for over a month, now another 2.5 week wait apparently. Openreach seem to be the issue, but they are owned by BT, as are you! We have poor mobile signals and elderly grandparents, let's hope they can get us if needed!
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Jack
(@JackUNITED_) reported
@EE fix your **** internet
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tariq tahir
(@tariqtahir) reported
@EE your service is a complete joke I’ve not been able to properly use you app for 10 days & despite multiple attempts I’ve not been able to get this sorted
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Jon Halewood
(@HalewoodJ) reported
@EE if you’re going to close both of your Newcastle stores all day for training, at least have the courtesy to update the opening hours on your website, or better yet not have your customer services agents at the call centre send customers to those stores to have issues resolved!
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𝐙𝐨𝐞
(@zoe_mcleavy) reported
@EE I posted my phone back to you using your prepaid sticker last Tuesday and you've still not received it? Are you aware of any issues?