EE Outage Report in Caterham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Horley, Beckenham, Croydon, Thornton Heath, Crawley, Sevenoaks, Bromley, Banstead, Sutton, Streatham, Twickenham, Purley, East Grinstead and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Wi-fi | |
| Horley |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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𝕆𝕞𝕒𝕣
(@being_h_u_m_a_n) reported
from
Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@allesaz) reported
@EE recently convinced to get 4gee mobile router, assured would have no issues with signal. Spent 2 days rebooting or resetting factory settings. Call technical team, could not help + no idea about booster aerial they offer. Call back expected, no call back #timetocancel #poorEE
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Fatima B
(@Fatima__B) reported
@EE why is your website not working?!?!?!?
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FanMadeMunkVideos
(@FanMadeMunkVidz) reported
@KyleJones2703 @EE Must be joking constant signal loss , lies from customer support You must either work for ee Or dont know good service network
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Charlie Mills
(@charlesemills) reported
@EE Yes, as my problem is with my broadband - 4g also very slow though
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kyron baxter
(@KyronBaxter) reported
@FanMadeMunkVidz @EE Their customer support fell apart since the pandemic hit. Not worth the premiums they charge at all and @EE is extremely dishonest with customers
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Hugh Barnard 3.5%
(@hughbarnard) reported
@fesshole My top two paper polluters are @EE and @Dominos_UK both fill my letterbox with crap. As a consequence will never buy anything from them. Dominos horrible, expensive pizza anyroad.
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Michelle Hugill
(@michellyb76) reported
@EE I would just like to say trying to speak to you people is shocking on hold forever and a day. Then when you finish work because heaven for bid some of us don’t work a 9-5. There is no one available and your chat service does not work
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ItsDooley
(@its_dooley) reported
@BBeliefLive @EE Not gonna lie I've never had an issue with them, how did they scam you for 3 years surely you check your account and what not ?
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Richard McKinstray
(@jackmcknavy) reported
@EE I did and the agent was very helpful, however a near half hour wait for a simple SIM card order is extremely poor.
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Tom Kelsall
(@Stonelaughter) reported
@EE Can you tell me what's going on in the NG17 area? For three weeks now I've been having texts that there's a problem you're fixing; and at the end of each day it says it's fixed, then same again the next day. Whaddup???