EE Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Horley, Beckenham, Thornton Heath, Sevenoaks, Bromley, Banstead, Sutton, Streatham, Twickenham, Purley, East Grinstead and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Crawley |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
-
Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
-
Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
-
Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
-
Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
-
David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
-
Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
-
Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
-
Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
-
Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
-
Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
-
Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
-
pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
-
Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
-
CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
-
Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
-
Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
-
‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Docsa
(@docsa2021) reported
@EE hi, been a customer for a long time, trying to add three PS5 accessories to my plan but it will only let me add one despite saying I can add 3? I have good credit and have never been late with a payment
-
FEE ✨🇿🇼
(@Felicia_Thandie) reported
@EE are the WORST broadband and WIFI provider. WORST. I actually cannot believe how SLOW it is. Imagine having WIFI and still having to hotspot to your phone for Zoom meetings because the WiFi is THAT slow. ONTO THE NEXT!
-
Richard Haradine
(@HaradineRichard) reported
@EE so, in the last 12 months you have sent me 38 notifications of problems via My MyPlace updates. The service you provide to users is terrible. I again have no signal whilst trying to run my business from home. I sometimes wonder why my business stays loyal to your poor service
-
Lisa-Jayne Cook MInstR MWES 💙
(@fridge_girl) reported
@EE How do we report a number from your network that is being used to scam people ?
-
Sean
(@theseanaj__) reported
@EE holla me again! On the jubilee line, I used to be able to get data (3g/4g) which is great. Now just showing full bars and often the dreaded E signal 😱checked my work mobile and is on O2, that has a 4G signal.... Do you know why this is the case EE has no data signal? tIA xx
-
Ims
(@iakhtar1) reported
@EE Reliable at increasing prices and guaranteed appaling customer services. I've never experienced such a poor customer experience. Their only interest is profit. Speaking to their Exec office today was a reflection of the arrogant and unhelpful people they employee. Stay away
-
On Hiatus But Will Be Back Soon
(@takudaymusic) reported
@Johnnywre5ling @brie_for @EE Just because Joel doesn't mean the game is bad lol it's called driving the story
-
Mr Veggie Kray
(@veggiekrays) reported
@EE I've called and spoken to your customer services numerous times... Why are you putting late payment fees and cutting ppl off in the middle of a financial crisis while having adverts claiming to do everything possible to help keep kids online for schooling etc
-
Ims
(@iakhtar1) reported
@EE Reliable at increasing prices and guaranteed appaling customer services. I've never experienced such a poor customer experience. Their only interest is profit. Speaking to their Exec office today was a reflection of the arrogant and unhelpful people they employee. Stay away
-
Ims
(@iakhtar1) reported
@EE That cost is surely reflected in the original price paid. Customers aren't a charity for your network infrastructure projects and future profits. I took a contract 2 months ago the price has gone up 4.5% illegally manipulating customers under the guise of inflation. Worst network