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EE Outage Report in Caterham, Surrey, England

Why is my EE service not working?

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The latest reports from users having issues in Caterham come from postal codes CR3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Thornton Heath, Redhill, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, Beckenham, and Sevenoaks.

CityProblem TypeReport Time
Croydon Total Blackout 53 minutes ago
Croydon Internet 7 hours ago
Croydon Internet 3 days ago
Croydon Internet 3 days ago
Croydon Wi-fi 4 days ago
Thornton Heath Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • MissCharlesV
    CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • jon_turner276
    Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • issavibe95
    Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • adebradley
    Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • EwanJStevenson
    Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • owodeone
    Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • LawenLawko
    Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • adebradley
    Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • gittysootie
    Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenwilson__x
    Lauren 🤍 (@laurenwilson__x) reported

    @EE Hello, I have upgraded recently to sim only plan but on my app/bill it says the old price and hasn’t reduced and im still paying old amount? Plsss help

  • KatieSm03641076
    Katie Smith (@KatieSm03641076) reported

    @EE I messaged you on the 17/2 and my phone has not been delivered nor is anyone contacting me via phone as promised. What is happening EE this is disgusting service.

  • telfordmon
    Telford Mon (@telfordmon) reported

    @o2 your signal is consistently awful. I’m a business customer and i’m leaving for @ee cya 👋🏻

  • kevin_mindworks
    Kevin S Russell - proudly woke - #RejoinEU - #FBPE (@kevin_mindworks) reported

    @EE Mehtinks that you'd better send me a 4G Wi-Fi dongle free of charge before you switch my 3G signal off: there is no way on this or any other planet or in any other universe that I can afford £90 to pay for one, as I am unemployed and on Universal Credit! OR ELSE!!!

  • SheffGinge
    Nick (@SheffGinge) reported

    @EE Do you have people cold calling about supposed Internet issues in the S12 area. There is a man knocking on doors with an EE branded hi-vis vest on, but couldn't give me any details when I asked about the issues.

  • madebyclancy
    Jack ⚫⚪ (@madebyclancy) reported

    @StaceyGriffin @EE Never had problems with 3 💪

  • theproperKP
    just me (@theproperKP) reported

    @EE Better deals as a new customer with Vodafone and even Tesco mobile than I can get as an EE customer for about 20 years. I'll be off once my contact ends in June

  • ZombieRocker86
    Zombie Rocker (@ZombieRocker86) reported

    @EE Can I upgrade with a phone that doesn't work at all? Or is it not literally any condition??

  • ChimpInATopHat
    Old-Age Mutant Ninja Chimpo (@ChimpInATopHat) reported

    @EE hey guys, I’m trying to set up my Xbox ultimate with the series x I got through the add an accessory offer and I’m not getting the verification code coming through, can you help?

  • joevanpercy
    Joe Percy (@joevanpercy) reported

    @EE sort your returns policy out trying to charge me £440 for a phone I sent back and I actually have confirmation from one of your colleagues via telephony and through Royal Mail tracking, you were the ones that were 16 days late sending out the packaging - disgusting service 👎