EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Beckenham, Croydon, Bromley, East Grinstead, Crawley, Mitcham, Caterham, Horley, East Molesey, Epsom, Westerham, Shoreham, and Sevenoaks.

City	Problem Type	Report Time
Beckenham	Internet	13 hours ago
Croydon	Total Blackout	1 day ago
Beckenham	Internet	4 days ago
Bromley	Internet	5 days ago
East Grinstead	Phone	6 days ago
Croydon	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Steve N (@stevejax2003) reported 40 seconds ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 5 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  PapaQ69 (@AddicksGlenn69) reported 9 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  PapaQ69 (@AddicksGlenn69) reported 9 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  ✈️ B (@_beckid) reported 11 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 13 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Sam Tucker (@samgwentucker) reported 16 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Dan Flynn (@DanWantsTech) reported 30 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  AA Ron 🖤 👟 (@Munden87) reported 32 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Walee (@thebrownmayn) reported 32 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Matthew Sexton (@matt_sexton) reported 36 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Jamie (@JamieSenitt) reported 37 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 37 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  G.Marshall Gleghorn (@gary2323) reported 38 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Claire Champion (@Champion3Claire) reported 38 minutes ago from Bromley, England

  @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

• 
  It's me, John (@johnrahers) reported 41 minutes ago from Lambeth, England

  @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

• 
  Dave Ahern (@CorkGourmetGuy) reported 44 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  TricolorGav (@gauravleo7) reported 44 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Veena Patel (@VeenaPa42103967) reported 49 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Ana Escudeiro (@escudeiro_ana) reported 55 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  blueShrew (@totfinsol) reported 5 minutes ago

  @EE help!

• 
  Mark H (@Lordylord) reported 6 minutes ago

  @EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)

• 
  Bez Beresford (@bezberesford) reported 9 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  Taylor Grey (@Taylorgrey31) reported 11 minutes ago

  @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

• 
  John Lee Garrett (@johnnyg_pinty) reported 12 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

• 
  … (@Ian_Maitland) reported 17 minutes ago

  @EE You just leave it to me, the paying customer with no service. I’ll get right on it as soon as I have a signal.

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?

• 
  Gareth Owen (@gjo2405) reported 18 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  • (@Sswbcv) reported 23 minutes ago

  @TiernanRichmon1 @EE Help me get oneee 🥺🥲

• 
  Jon Pitts (@briavelsjon) reported 23 minutes ago

  @EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.