EE

EE Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 12/01/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Redhill, Coulsdon, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Swanley, Twickenham and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kerri_gipp Kerri Gipp (@kerri_gipp) reported

    @EE can you please help me find out how I can get confirmation you’ve received my old device in order for the discount on my plan? Sent it over a week ago and heard nothing?

  • sjmtransport marsho1975 . (@sjmtransport) reported

    @EE @SheerHeartAtt15 From March 22 @EE , 67p a minute and per message outside allowance + plus £2 per day in Europe . I'm an EE customer for now,and work in Europe frequently. Even with EE pass, still shite.

  • OpinionatedSaul ساول (@OpinionatedSaul) reported

    @EE I can’t even get a decent signal in my kitchen. - I live in Manchester, not in rural countryside. 5G towers being plotted everywhere, but can’t even answer the phone without it cutting out.

  • Sabawoonzazai Sabawoon Zazai (@Sabawoonzazai) reported

    @bint_ayeshaa @Kai93515106 @EE I’ve already reported this account, don’t know where he came from but looks Damn fake lol

  • benoitx BX #Rejoin (@benoitx) reported

    @EE Using Latest MacOS, I tried Chrome, Firefox and Safari. All have the same issue, one cannot select a country to see the prices. The whole “add-on” for calls abroad is a bit of a messy experience frankly. Still can’t figure out how much are the plans & how much the calls would be

  • bee67533331 bee (@bee67533331) reported

    @EE hi, I am currently trying to upgrade my contract but when I click forward from the delivery page I am just getting a spinning wheel. Any advice? Have tried other browsers/connections and am not having an issue with any other sites.

  • _KatieStephen Katie Stephen (@_KatieStephen) reported

    Massive thanks to Martin @EE (Greenock) for helping me settle on a new phone contract. He completely turned around the poor follow-up service I’d received, and had me laughing and discussing handset colours in minutes. What a gem!

  • PepsHall Peps Hall #proeu 🇬🇧🇩🇪🇪🇺 🇫🇷 (@PepsHall) reported

    @EE I feel the reply deliberately misses the point. Just saying I will be leaving when I want a new deal/contract. Roaming charges (don't pretend packages are anything but extra charges 🙄) are a big issue. Smart competitors are going to corner the market.

  • chezabel1 cheryl jenkinson (@chezabel1) reported

    @EE why is your service so bad in Sheffield?? I switched from 3 as you had better ratings but my experience has not been great so far!

  • sammarriott23 sam marriott (@sammarriott23) reported

    @EE Hi Team, I’ve attempted to log into my account and I’ve asked to be resent the password reset email but I’ve received no email. Can you please help?