EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Sevenoaks, Redhill, Epsom, Orpington, Reigate, Crawley, Coulsdon, Surbiton, Kingston upon Thames, Dorking, Beckenham, Twickenham, and Leatherhead.

City	Problem Type	Report Time
Croydon	Wi-fi	15 hours ago
Sevenoaks	Phone	1 day ago
Redhill	Internet	2 days ago
Epsom	Internet	2 days ago
Orpington	Phone	10 days ago
Reigate	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Adrian Bradley (@adebradley) reported 3 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  stuart hobbs (@HobbsStu) reported 3 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 4 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Matthew Sexton (@matt_sexton) reported 6 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  AA Ron 🖤 👟 (@Munden87) reported 6 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  TricolorGav (@gauravleo7) reported 15 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Simon Archer (@BelvedereVicar) reported 24 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Andrew Dacre (@AndrewDacre) reported 27 minutes ago from Crawley, England

  Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

• 
  Andrea Gillis (@angegillis) reported 31 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 36 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 37 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Ana Escudeiro (@escudeiro_ana) reported 39 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Dean (@gittysootie) reported 45 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 46 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Hazel 🥸 (@BurnzyH) reported 47 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  James C Green (@jamesCgreen93) reported 47 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Veena Patel (@VeenaPa42103967) reported 50 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 52 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  Phil (@feyipuk) reported 54 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Laura Hay (@Laura11389) reported 60 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Leetham (@leetham_paul) reported 5 minutes ago

  @EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone

• 
  ParkEnd Now Block002 (@parkendgoodison) reported 7 minutes ago

  @ad_moran4 @EE @O2 O2 is ****

• 
  MCFC Ant (@MCFC2012) reported 12 minutes ago

  @Gillykins58 @EE Horwich Gill. Really bad for WiFi dropping.

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 12 minutes ago

  @Greaves24Tg @EE @tg well, that’s that sorted. Rang EE, some issue with back office, they’d not put through the order for my phone (?), ordered now, delivered tomorrow…and they’ve refunded delivery fee I had paid yesterday. Happy days. But flipping Nora…these scam helpline twitter accounts 🙄🙄

• 
  mark allen (@mark_allen02) reported 12 minutes ago

  @ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 James Nickless BS© 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_Nickless) reported 16 minutes ago

  @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.

• 
  Openreach (@WeAreOpenreach) reported 17 minutes ago

  @DinaGlyphs @EE Hi Opeyemi, I'm very sorry about the issues caused by the outage at the moment - we'll be working to resolve this ASAP to restore services to all impacted properties. We'll be updating the outage notes for all providers to review, please keep in touch with your provider (1/2)

• 
  NathC (@Nath_Ceretti) reported 17 minutes ago

  @EE third time in a month I haven’t received call back that I have been promised. Total of 3 hours and 8 minutes on the telephone to you so far for zero result. Can’t imagine how you would treat someone who hasn’t had several contracts with you for years! Sort it out!

• 
  It’s Not Now Dave (@not_now_dave) reported 18 minutes ago

  @EE @loisgriff_ How they meant to phone you if they have no signal? 🤨

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 19 minutes ago

  Very frustrating that after being a loyal customer of @EE for over 25 years the best deal they can do me is £73 a month for the new iPhone 17 when @O2 can me the same deal for £57 a month. Loyalty means nothing these days ! 😡