EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Lingfield, Mitcham, Purley, Epsom, Coulsdon, Kingston upon Thames, Dartford, Bromley, Coldblow, Lewisham, Streatham and Sutton.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Simon Archer (@BelvedereVicar) reported from Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Shane Gillespie (@ShaneGillespie) reported from London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Steve Norris (@stevejnorris) reported from Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Siânnah Scopes (@ScopesSiannah) reported from Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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paula long (@slex_542865) reported from Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Andy Coxon (@andycoxonuk) reported from London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Benjamin Hopkinson (@BenHop) reported from Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Stephen McGlynn 🏴 (@StephenMcGlynn) reported from Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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🧘🏾♀️ (@bukkushan) reported from Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England
@EE I never got a reply to my message about sponsorship
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Jake (@Jrake93) reported from Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Katie Jones (@katiejayjones_) reported from Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Katie Jones (@katiejayjones_) reported from Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Alex King (@alexkingtweets) reported from Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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It's me, John (@johnrahers) reported from Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alimt (@Aliemart) reported
@EE tried to upgrade my phone today used the live chat sorted all the details and then it went off phoned them and then got cut off! Shocking customer service 😡
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Ian Storror (@Futurejazz) reported
@EE Did all previous advice, now at 2am it's off again, seems to happen every night now at this time. Trying to watch Boden town hall from USA online and your service has collapsed
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jsan1972 (@jsan1972) reported
@EE I have just got a 4G Home Router and signal is very poor, how do I get antennas to help with signal?
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Karin Crimmins (@KarinCrimmins) reported
@EE No it is completely broken and wont start up
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Benjamingee (@bigbenm21) reported
@EE I work in the middle of London, 5 mins walk from Tower Bridge, pay for a 5g contract and I don't think I've ever had 5g signal. Can you explain?
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Alison Findlay (@_alisonfindlay) reported
@EE Increase contract prices then, don't hide behind inflation! Already one of the most expensive networks. I don't mind paying extra for service with EE but not an 4%. I'd never have upgraded had I known. I've went from full signal to 1 bar or less so paying more for poorer service.
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th@girl (@Abibradley13) reported
@EE This disgusting company send debt collectors after me 6 weeks after my Contract ended for £12.55 knowing I work for the NHS "which they claim to support" and knowing I ended my contract due to financial struggles absolutely disgusting company!
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Sarah McCoy (@Gti_princess) reported
@samsteele771 @EE That’s why after 13years with them we left them! I’m glad we did @O2 are far better and when I was called my EE the man was incredibly rude to me! 😡
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Kate Hempsall (@Katehempsall78) reported
@EE No you are not here to help @ee you refuse to deal with the Money you’ve stolen
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Claire (@Claireeliza1982) reported
@samsteele771 @EE Mine is the same, had a message saying theres a problem near home around 4 days ago, had another 2day saying the problems taking longer than expected to resolve... it's a joke :(