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EE Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 12/18/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: Croydon, Crawley, London, Bromley, Sidcup, Epsom, Reigate, Caterham, Redhill, Coulsdon, Purley, Beckenham, Orpington, Sevenoaks and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomCrawley Phone
United KingdomLondon Phone
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomBromley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ripinmypants Ryan Davies (@ripinmypants) reported

    Just been into the @EE store to help my mum with her upgrade as she was due one for her and me Dad disgusting customer service insanely unhelpful moving them over to O2 #ee

  • jasmincook14 jaz 🤍 (@jasmincook14) reported

    @EE signal is constantly down, i can only use my phone when connected to wifi. what am i paying £89 a month for?? 😭

  • thisisvasleon VAS LEON (@thisisvasleon) reported

    I gotta change my contract from @O2 to something else. @EE or something. Because this network don’t be working anymore

  • Aotearoafeline Kiwi Cαƚ 🇳🇿 (@Aotearoafeline) reported

    @ee No voice calls working in EX16 9. Can hear them, they can't hear me. Network issue? Data works but only 3G/poor 4G Not WiFi calling

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    @EE Your service was good so deserves praise. I think the problem is really the fault of @OpenreachHelp

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    In contrast, earlier this morning I called @EE because of very slow broadband. Phone answered within a minute by a polite bloke in Plymouth and engineer visit booked for tomorrow 👍

  • rickybez Richard Beresford (@rickybez) reported

    @EE You sent me a sim card with a number I transfered to another provider months ago, said the only way to fix it was to go and buy a pay as you go sim from the supermarket and you could transfer the plan. I have now been charged for both and having to fight my innocence.

  • Stef123steve SteveDavies (@Stef123steve) reported

    @EE Hi in Caerleon where I live the service is and always has been very poor. You are now removing my booster box which means my wife and friends will no longer get a signal. But EE refuse to help.

  • magical_mel91 Magical_Mel91 (@magical_mel91) reported

    @EE my internet has been really slow for the past for weeks it's supposed to be 5G

  • Magnumflyer Mark Duffy (@Magnumflyer) reported

    @EE No I’m back home in Scotland now was there for the weekend the one place I needed a signal for live stream etc and really struggled never usually get any problems in Scotland but not good at tf11 8le