EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Thornton Heath, Croydon, Redhill, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Dartford, Worcester Park, Carshalton and Horley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Thornton Heath |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Shelton
(@ShipwreckCity) reported
Why doesn’t the “upgrade” button on the @EE app or desktop site work? It doesn’t do anything. I’d quite like to look at upgrading, but it looks like I’m going to have to go to a different network.
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Amanda Finn
(@amanda_finnx) reported
@EE any idea when services will be fixed? I’ve not had any signal or data since Friday and online has been saying it’ll be fixed in 8 hours since Friday.
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Tim Shelton
(@ShipwreckCity) reported
Why doesn’t the “upgrade” button on the @EE app or desktop site work? It doesn’t do anything. I’ve been trying it off and on for months. I’d quite like to look at upgrading, but it looks like I’m going to have to go to a different network.
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M
(@moh_alanazi) reported
@EE Hello I’m an exciting customer and my sim is not working now and I do need to use my number as soon as possible but I’m not in the UK currently,
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Nathan | 🕊️🕊️👑👑
(@Nathan_1617) reported
@ee If you don’t change your plan to something else, will you lose signal, get transferred onto SIM Only or get overcharged. Asking for a mum who seems more intent on a 3rd year with her current year than an upgrade
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paul wyse
(@mosh86) reported
@EE I’ve had no signal for about 3 days now. KY7 postcode area. Any ideas how long it will take to fix it?
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Emma
(@missemmar81) reported
@EE why is your online prices different to what your customer service quote? They have been trying to charge me double your online prices and also take away my EE Perk account?
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Rachel Lawrence
(@Shazzy_410) reported
@EE Hi Ashley, Last night was really bad. Today I haven’t been using my phone as much. This happens a lot in our area.
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Jaci 🖤
(@jaciibrown) reported
@EE had bad phone signal for 3 days now in different areas of Cheshire is there a problem with our local phone mast or any work being done?
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Red Wytch 💜🤍💚
(@redwytch) reported
@jane_inprogress @Loulou31799680 No roaming charges from @EE this year. Have been to Greece and Italy and no problems or extra charges.