EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Orpington, Croydon, Crawley, Leatherhead, Thornton Heath, Redhill, Epsom, Purley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, and Beckenham.

City	Problem Type	Report Time
Orpington	Internet	1 day ago
Croydon	Internet	1 day ago
Crawley	Internet	4 days ago
Croydon	Wi-fi	6 days ago
Leatherhead	Internet	6 days ago
Croydon	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Sam Tucker (@samgwentucker) reported 2 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 9 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  PapaQ69 (@AddicksGlenn69) reported 11 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Steve N (@stevejax2003) reported 14 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Steve N (@stevejax2003) reported 17 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  PapaQ69 (@AddicksGlenn69) reported 19 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Adrian Bradley (@adebradley) reported 19 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Matt Lawley (@mattlawley703) reported 22 minutes ago from Croydon, England

  @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

• 
  Baserbillion Art (@BaserbillionArt) reported 25 minutes ago from Bromley, England

  I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

• 
  Simon Archer (@BelvedereVicar) reported 27 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Stephen Tilney (@Stephen_Tilney) reported 36 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Dan Flynn (@DanWantsTech) reported 38 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Kevin84 (@turvey84) reported 39 minutes ago from Crawley, England

  What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 41 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  AA Ron 🖤 👟 (@Munden87) reported 42 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Dave Ahern (@CorkGourmetGuy) reported 55 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Laura (@115thDream_) reported 55 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Jamie (@JamieSenitt) reported 57 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  James Gill (@JamesGillComedy) reported 58 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Marein Overbeeke (@marein_marein) reported 58 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay-P-Gaming (@Xx_Jay_P_xX) reported 7 minutes ago

  Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

• 
  Emma (@em_doapsi) reported 9 minutes ago

  @EE customer service phone line not working so can’t get help with the migration from BT service.

• 
  Melanie Kibblewhite (@MelanieK1957) reported 12 minutes ago

  @EE Awful customer service today. New contract agreed which has now been cancelled by you because of a mistake made by you. I have to call you and renegotiate the contract tomorrow.

• 
  tony roberts (@trobbo38) reported 13 minutes ago

  @EE shocking customer service, shocking service

• 
  working class hero (@bartisimmo) reported 14 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

• 
  dystopian (@NNazir) reported 15 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

• 
  Michelle Masson 🙃 (@shellm1971) reported 17 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Martinkellyandfamily (@martinc2012) reported 19 minutes ago

  @EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)

• 
  Harry Sore (@DasHarryWS) reported 23 minutes ago

  @EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad

• 
  dystopian (@NNazir) reported 32 minutes ago

  @ianclatworthy @EE Only issue would be losing number as it was in late fathers name the account , she could get new number then request a renumher afterwards but it’s not gtd she will able to keep number