EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Ashtead, Merton, Croydon, Crawley, Beckenham, Sevenoaks, Mitcham, Dartford, Purley, Bromley, Leatherhead, Sutton, Coulsdon and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Merton |
||
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Bostock
(@Mike_Bostock) reported
@EE Today, I went into an EE shop to change my contract. I have been paying £14 pm for an extra SIM which hasn't been used since 2017, an overpayment of £1,344. We had to phone EE to change this and waited 30 minutes for EE to answer. They said they could do nothing and the system was down and they couldn't transfer my call to a supervisor and no managers had a phone to call me back on and I had to phone in again and speak to someone else. The EE shop assistant was beyond embarrassment hearing this and agreed this was about as bad as customer service could get. The call would have been recorded. What do you say EE?
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Mark
(@MrMChilds) reported
@EE @ee if no engineer visits tomorrow I’ll be making a formal complaint to @Ofcom. Apparently I have to wait 30 days to cancel. That ain’t happening. All 4 SIM cards will be cancelled as well. I will not be fobbed of with excuses and keep moving the estimated repair date.
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...
(@LiverpoolLPL) reported
@EE how do I make a complaint
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Sally
(@SalsRobbo) reported
@EE Are you having app and web issues? Can't login to my account on either...
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Mark
(@MrMChilds) reported
Apparently @ee would prefer I cancel than send an engineer out… Challenge accepted! Been down 3 days so far. Repair date has been moved 3 times already now 2nd Sept. EE blame @WeAreOpenreach yet surrounding properties are all fine. Any offers on at the moment @virginmedia?
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Smile and Wave
(@EwanHowieson) reported
@EE How come to advertise your network working on the London Underground but not once have I ever been able to get a signal?!!!
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justdave
(@justdave_81) reported
@ee why is there no data signal at Ferry bridge services near Castleford?
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bob cain
(@bobcainffc1971) reported
Yet more billing aggro with @EE who clearly do not understand the meaning of automatic compensation as directed by @Ofcom for loss of service (5 days this time in early July) and have just sent my bill for September. Guess what normal price. So annoying.
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C•H•A•R
(@VIP_Char_x) reported
@EE I tried using the app for help with this question but didn’t get a response. In what circumstances could I request my phone records to evidence the location of my phone and how far back could the records go? Thanks
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Helen Chambers
(@Hellefrog) reported
@EE @MrMChilds Doesn’t get disabled husband’s issue sorted You are shameless