EE

EE Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 12/07/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: Croydon, London, Crawley, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Swanley, Twickenham and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaVerZ_ ShaVerZ™ 🇬🇧 🇺🇦 ツ (@ShaVerZ_) reported

    @O2 Is this one of your numbers '02038754174'? Not quite sure how you got my number, perhaps when I changed network, away from #O2! I left for a reason! Now with @EE and 1000x better service - the network actually works, who would have thought it!

  • andre_hellstrom André Hellström (@andre_hellstrom) reported

    @EE For one year now I’ve had to put up with terrible data service. I pay £26 a month so I can use my phone in the USA but it won’t connect. EE has tried to help me with no luck. I’m locked into a 2 year contract that’s the worst I’ve had for 25 years having a mobile phone.

  • PodChilli TheChilliPod (@PodChilli) reported from Oldham, England

    @EE Any reason why I can get 100mbps in one room, and zero in the next room? Im about 100 yards from a phone mast. OL4 3DE. Signal usually OK.

  • PhilJoh67129517 Phil Johnson (@PhilJoh67129517) reported

    @DPDgroup_news @EE I cant seem to DM you? I've been having some issues with my parcel 15500959884886 which is why I was tweeting about it. I placed an order for a new mobile phone from EE UK. Expected it today. Got a "Sorry we missed you" notification from you and a picture of house number 7.

  • fredjstanley Fred Stanley (@fredjstanley) reported

    @EE Nope, the signal is still terrible and hasn't magically improved. I'm not sure what you want me to say other than you have to improve your quality of product, and service, which by the way seems preoccupied with closing cases rather than actually helping.

  • BentGlasses moo (@BentGlasses) reported

    @EE hello. Ordered yesterday for delivery today. Didn’t get order number though so can’t track. Help?

  • HarrisonBulman Old 🦇Harpy's🦇 Game (@HarrisonBulman) reported

    Excuse me @EE but I first called you today at 8:00. I've now been on hold for 30 minutes after being forced to hang up and call a different number. This is very bad service

  • jappyhertz Jamie Jappy (@jappyhertz) reported

    @EE could possible have the worst mobile data connection ever

  • DPDgroup_news DPDgroup (@DPDgroup_news) reported

    @PhilJoh67129517 @EE Hello! We appreciate the time you’ve taken in contacting us. We are sorry that you encountered this issue. Would you mind contacting us via DM so we may follow up internally. Kind regards.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.