EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, London, Croydon, Horley, Beckenham, Thornton Heath, Sevenoaks, Bromley, Banstead, Sutton, Streatham, Twickenham, Purley, East Grinstead and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Phone | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Spiros Fraganastasis
(@m3g9tr0n) reported
I attempted to test @OpenAI GPT5 today by asking it if @EE has an online chat for its customers, something I knew in advance EE doesn't provide. It ended up giving me a scum page which was asking for money to provide support for EE services.
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Helen Winter
(@helencharlotte7) reported
@EE having issues with broadband connection at home. Restarted/rebooted. Still only getting green light- is this an outage?
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Restart IT
(@Graham0101) reported
@EE I couldn't connect to any other network 🙁 but my wife's just came back and hers works, so I'll call support using her phone, ta
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DOXA
(@_d_o_x_a) reported
@EE I’ve done this but only had an AI bot which was not addressing my issue and repeatedly kept telling me to call EE (which I can’t do)
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Restart IT
(@Graham0101) reported
@EE I'll check the networks. Weird thing is SMS and mobile data is working fine, just calls that are the issue.
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Garry Clarkson
(@garry_clarkson) reported
@EE That’s your responsibility to stop data breaches on your network. The car is using your network so sort it out
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Chris D
(@ChrisDennis5) reported
Why the hell (myself included) go with @EE?! They claim to have the best coverage in the UK, but most places I go to has crap signal. Make that make sense 🤯🤬🤬🤬🤬
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Simokin
(@simokin) reported
@EE I moved to EE because I thought you might be better for small businesses.. how wrong was I! I need to increase my spending cap but your app doesn't recognise my number and your WhatsApp support sends me round in circles. How do I speak to a human to sort this out??
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kelefc79
(@kelefc79) reported
What is wrong with your signal @EE for past few days. Keep getting emergency calls only on and off
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Natalie Richardson
(@njb81) reported
@EE I’ve been a customer for almost 20 years and you are offering new packages to new customers that aren’t available to your existing customers to stay? Is this correct?