EE outages and service status in Caterham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Caterham, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 4, 10:04 PM GMT+1.
- Internet (52%)
- Phone (19%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caterham, England
The most recent EE outage reports came from the following cities: Croydon, Crawley, Horley, Mitcham, East Molesey, Epsom, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 12 hours ago |
|
Crawley
|
Internet | 3 days ago |
|
Crawley
|
Wi-fi | 3 days ago |
|
Horley
|
Internet | 3 days ago |
|
Croydon
|
Phone | 4 days ago |
|
Croydon
|
Phone | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandI joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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paul massey (@mass1976p) reported from Kingston upon Thames, England@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Steve N (@stevejax2003) reported from Eltham, England@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Phil (@feyipuk) reported from Crayford, England@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Matias Cervi (@Tute) reported from Lambeth, EnglandHi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Dan Taylor (@danthomastaylor) reported from Lambeth, EnglandReally frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Chris Mason (@cmaso21) reported from Lambeth, England@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Andrew Dacre (@AndrewDacre) reported from Crawley, EnglandHi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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petrolheadharry (@HarryHardy91) reported from Bromley, England@ee down again ? Not able to make any calls or internet
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AA Ron 🖤 👟 (@Munden87) reported from Addington, England@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported@EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.
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Rach 🇪🇺 (@MsVespertilio) reported@Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!
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Norman robb (@Norman_robb74) reported@SerpicoFranco @Mhairiang26 @EE You should never went with ee useless
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Eddy Crowe (@EddyCrowe) reported@MarkyTalk @EE I was with orange when Ee took over never got any loyalty at all so I left Ee for sky
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The Driver 🏴☠️ (@i_drive_the_bus) reportedAnd now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband
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Marie (@marieclarkg12) reportedDear @EE your customer service is horrific. It’s a shambles!
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Dr Paulette D. Wisdom Toppin (@consultwisdom) reported@EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.
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Andy Livingstone (@andylivi1) reported@MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.
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Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,
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Cate Hart (@CateTyduCymru) reported@EE I’ve done that, they opened a case, heard nothing since and internet been on and off since. I rely on the WiFi calling to talk to my oncologist each week. I pay over £30 per month for a service which doesn’t deliver. Got better service from BT copper wire!!!!!!!