EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Crawley, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, Redhill, Epsom, Orpington, Reigate, Coulsdon, and Surbiton.

City	Problem Type	Report Time
Croydon	Internet	33 minutes ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Crawley	Internet	3 days ago
Croydon	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 6 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Chris Mason (@cmaso21) reported 8 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Dave Ahern (@CorkGourmetGuy) reported 11 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Dave Ahern (@CorkGourmetGuy) reported 15 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  James Gill (@JamesGillComedy) reported 30 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 32 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  CFCHadders (@NeilHadley2) reported 33 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  stuart hobbs (@HobbsStu) reported 34 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Kevin84 (@turvey84) reported 38 minutes ago from Crawley, England

  What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

• 
  Mike T (@MikeT72336576) reported 39 minutes ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  Ana Escudeiro (@escudeiro_ana) reported 39 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 42 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 44 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  Dan Flynn (@DanWantsTech) reported 45 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Olanrewaju Owode ❁ (@owodeone) reported 47 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Phil (@feyipuk) reported 48 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Ana Escudeiro (@escudeiro_ana) reported 49 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Veena Patel (@VeenaPa42103967) reported 50 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Dave Ahern (@CorkGourmetGuy) reported 52 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  CharlieH 💙 (@MissCharlesV) reported 58 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ollie (@ollieb997) reported 5 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Dave Watkin (@drw2803) reported 8 minutes ago

  @EE in my experience, there’s about 50% of Harrogate where there’s a signal but no internet. What’s going on?

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 8 minutes ago

  @EE city centre and I can barely get a signal. You are a disgrace of a company. Prices go up, service goes down. "Best network" my arse.

• 
  🅿️ (@Imran999_Khan) reported 11 minutes ago

  @EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.

• 
  Lee Dixon (@ElDino169) reported 17 minutes ago

  Customer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .

• 
  Richard Baker (@BakeronBusiness) reported 18 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

• 
  David Cant (@davidgcant) reported 18 minutes ago

  @EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.

• 
  mark palmer (@MaverickMark) reported 19 minutes ago

  @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 20 minutes ago

  @EE You’ll be delighted to hear we are no longer with EE services you never managed to install in 4 weeks & going elsewhere 🚩34 calls 🚩Over 16 hours on the phone 🚩Repeated lies & misinformation Bravo - a loss of 2 mobile phone 📱 1 Broadband 1 Landline contract—🙌 Bravo 👏

• 
  Bear29 (@29Bear29) reported 21 minutes ago

  @EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account