EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Purley, Croydon, Beckenham, Caterham, Bromley, Orpington, Crawley, Sevenoaks, Redhill, Coulsdon, Swanley, Twickenham, Reigate and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Dell Smith
(@HowardDellSmit1) reported
from
Tolworth, England
@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sasha Green
(@sashakategreen) reported
@EE are the most useless service provider I have ever know
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lisa owens
(@lisaM077) reported
@EE We have 4 phones to EE and have had no signal for about 2 weeks on and off.
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Chris Smit#freeJulianAssange#NoVaccinePassports
(@christinemsmit2) reported
@EE @glastonbury I used to watch this late at night. Never particularly wanted to be there, but when I saw “actor” Zelensky appearing there that was enough for me to not bother this year. Paul McCartney (Faul?) can’t sing any more and I saw a short clip of Diana Ross that sounded flat! PC💩
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Mark Horton
(@_MarkHorton) reported
@EE Hi, I’ve finally managed to speak to someone on 150. They have sorted it. They advise it should be generated within the next couple of days. They aren’t sure what the problem was.
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g c c
(@hellogaia) reported
@EE hi do you sell sim cards at Glastonbury festival please? Or just phones? Phones broken but sim isn't ee. Help!
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Phil Winlow
(@WinlowP) reported
@EE @glastonbury EE couldn’t connect Wembley when I was there in May. The coverage was so poor I couldn’t even get I my betting app !
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Nee💚
(@NeeTheQueennn) reported
Is ee down again my data won’t work again🙄 @EE
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Thomas Edwards
(@EdwardsReal_) reported
Adding insult to this both @EE and @AmazonUK seem to be blaming the technical issue on each other. Customers couldn’t care less who’s responsible just that a fix is underway and that this service will be working again.
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Brody, Me & GDD
(@LauraRutherford) reported
Moved from @EE to @ThreeUK because of a much better deal but the signal is poor in comparison. Needed to put that somewhere. Annoying.
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Steven R
(@StevenRa74) reported
@EE Hi again, it's not showing any network issues. They've just replied and asked me to remove and reinsert my SIM card but that hasn't worked so they'll need to investigate further. Thanks anyway!