EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, London, Croydon, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Swanley, Twickenham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah-Victoria
(@Sarah_Vicious) reported
@EE how come your website says signal in my area is good, but since living here Iv only had one bar? Same with my partners phone… is your website wrong?!
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Maria 🌙
(@mariabailey_95) reported
from
City of Kingston upon Hull, England
@EE I've DMd you about an order that I haven't received a delivery date for? Any help would be much appreciated
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Dr James Findon
(@JFindon90) reported
.@EE are you aware of issues pushing delivery info to @DPDgroup_news? You missed the first line of my address, which meant I didn't receive my upgrade. Now it will take 2-3 weeks (!) + a lot more hassle.
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Chris
(@ChristophDurney) reported
@EE is it just me or is everyone getting connection issues today? I wanna watch Drag Race in work and it’s less fun when it stops every 5 mins 😢
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Antoine
(@honeybouboule) reported
@EE @freya_woolrich Hi Mark, I'd love for you to stop ignoring my DMs regarding a similar issue. Been trying to get in touch for 3 days and you keep ignoring me. Should I just cancel the direct debit and take my business elsewhere?!
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Elaine Shannan
(@elaine_shannan) reported
@EE I have to go back into the Richmond store I fear they’ll be useless and by the end of the day I will no longer be an EE customer
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Antoine
(@honeybouboule) reported
@EE @mhairiblake How comes you're so reactive when there's an issue like this ? Your post-sales CS is appalling and you've been ignoring me for days now, responding to absolutely everyone but me. Same with the DMs. If I don't get anyone contacting me today I'll just cancel the direct debit...
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Antoine
(@honeybouboule) reported
@EE @yannhoury Hi @EE would you mind stop deliberately ignoring my tweets and DMs ? I've had the same issue for 2 months, you barely helped and now you ignore me as you couldn't solve the issue. Rubbish service and customer service. Do I need to get Trading Standards involved so you do smthg ?
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Sharon Arnott
(@Black_Catsx) reported
@EE Issues yet again with both home and mobile broadband. Never known it so slow it's taking an age. Not good enough @EE #ee
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Antoine
(@honeybouboule) reported
@EE @elaine_shannan Yes Casey you can stop ignoring my tweets and DMs and try and help me with my issue before I just get Trading Standards or Ofcom involved, since you clearly couldn't care less about your customers as long as they give you money monthly...