EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (50%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Sevenoaks, Caterham, Croydon, Crawley, Redhill, Coulsdon, Swanley, Twickenham, Reigate, Bromley, Orpington, Edenbridge, Coldblow and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Sevenoaks |
Wi-fi | |
| Caterham |
||
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Burns
(@PhilBur76917612) reported
@EE Yeah I upgraded to the iPhone 11 about a month ago and I’m having issues with the sound amd handset I general i have to double dial anyone to speak to them and when they try calling me the ringtone starts off loud the drops to a whisper so I miss the calls and texts
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John Bowman
(@JohnBow97215550) reported
@EE I'm seriously beginning to think you're not the best network. Sat waiting for a phone call from yourselves after being told you were calling but you didn't ring. Last contract with you. Moving.!!
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Beth
(@GlossGalore) reported
@EE Hi Jess, it had previously but that number was moved onto another SIM card. Honestly, at this point I’ll just wait for the posted SIM card, I’m just amazed that EEs processes are so cumbersome and that the one time I needed a quick resolution to something I couldn’t get it.
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The Jumps King
(@TodaysTopTips) reported
@EE I fail to believe that. It’s been 10 years been with you guys and nothings changed. Seem to be more interested in 5G and charging more. Can count on one hand amount of times I’ve picked up 5G
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MoonieB
(@MoonieB) reported
@EE how do I check if there is network issues in my area,? Haven’t been able to make or receive calls for a few days - thanks
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Ollie
(@OllieOnAir) reported
@EE I've got no 4G connection, which means my router is also not working - coverage map says it's fine?
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N.E.D
(@v59erd76) reported
@EE literally the worst website of any company 💩
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John Bowman
(@JohnBow97215550) reported
@EE You can't help its not in your remitt. Rachel passed it on. I even told the lady who called to forget smart watches, ear buds and just reduce my contract renewal price to compensate but nothing. I've been with you lot since you took over from Orange but this is my last contract.
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chris curran
(@Curran1980) reported
@EE 5weeks And we had a engineer come out a week ago who said problem fixed but isnt and we both work from home and wife is now losing money as cant use the internet so what happens to that?
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MyAmy🌸
(@amy66280340) reported
@EE I recently switched to ee. Why does data drain so fast with your service? Habits haven’t changed but data is draining.