EE

EE Outage Report in Caterham, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 02/02/2026 07:05

February 02: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Orpington, Croydon, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Sevenoaks, Mitcham, Dartford, Purley, Bromley and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomOrpington Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonthecyclist Jason Ragnar odam 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇳🇴 (@jasonthecyclist) reported

    @EE is there a network issue in Suffolk

  • moylesp PM (@moylesp) reported

    Just tried again, and looks like the issue is resolved. May be I should work for @ee PR department lol

  • matthewrose50 Matthew Rose (@matthewrose50) reported

    @EE my new sim arrived to update to my old number. Not my sim will not work and i cannot connect to network to call 150. You live chat is offline could i get some help please?

  • ace110uk A. Abedi (@ace110uk) reported

    @EE Hi, want to add wifi extender but it says weak security and at times no internet, how can I fix it?

  • iancundell @iancundell@mastodon.me.uk #JOIN A UNION 🇺🇦 ⚒ (@iancundell) reported

    @EE Are you having network issues in the Milton Keynes/ Northampton/Bedford area. Can't hold a call for more than a few seconds and my BT Hybrid thingy is flashing red.

  • Siany_23 Siany (@Siany_23) reported

    @EE Is the 4G signal in Cheddar/Somerset just not working right now? It's been on and off all morning.

  • STEMlovingmum JourneysintoHomeEd (@STEMlovingmum) reported

    @EE some of your staff really need to improve their customer communication skills. Asked them to help me delete profile on old phone to hand over to my son; their response don’t know why your giving him it to be honest. It’s literally none of their business

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @EE hi, I am using we are 8 to get money off my phone bill and transferred £5 towards it but can’t see anything on my account, can you help please?

  • stormcab stormcab (@stormcab) reported

    @EE I am on Vodafone, my wife is with EE. Both of us experience different areas around the country where there is no signal. I want to have a PAYG EE so I have a back up network, for instance for my taxi credit card payments, but £10 a month is too much for a backup.

  • chesterkopagain Jas K (McDonnell) 🇮🇪 (@chesterkopagain) reported

    Does anyone know how to make a formal complaint 2 ee? They matched my new sim deal from £20 to £8. I had no contract. I signed a new contract, they didn't tell me, 4 £28 a month. So now I'm paying nearmy 4 times as much. Ee refuse to register a complaint @EE