EE Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: Croydon, London, East Grinstead, Coldblow, Dorking, Epsom, West Wickham, Bromley, Purley, Beckenham, Redhill, Wallington, Coulsdon, Orpington and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
-
S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
-
Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
-
Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows
-
Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
-
✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
-
AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
-
The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
-
Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
-
Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
-
Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
-
🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
-
DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
-
Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
-
Laura Hay
(@Laura11389) reported
from
Bromley, England
@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
-
Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Michelle Ptak 💖 💖
(@Michieptak) reported
@EE very disappointed with service … I have rang you twice now as can’t get into my account online or on app and still I hear nothing!!!
-
Rachael Hines
(@hinesrem27) reported
@EE @1973mackem I can’t call as your services are down and I can’t use my phone
-
Sid
(@s4ddique) reported
@EE have started to open, log and close complaints as soon as one hangs up. New practice demonstrates complaints are being logged and addressed in lightning speed. Reality; issues unresolved, no proper investigation, escalation process or resolution to the problems. @Ofcom
-
Mark Christopher Lee
(@The_King_Of_UFO) reported
@EE awful customer service my wife opened a complaint last week about an issue she's had for months & you taking extra money with no notice despite phone not working - someone was supposed to call today re update but instead she got a text saying complaint closes! says it all @Ofcom
-
Diane Fenton
(@DianeFenton2000) reported
@EE I cannot believe the abysmal service I have gotten from you since 4th December. I will NEVER use you again. In this day and age, I have to wait 5 days to get my watch sorted. It’s been a joke from the start. You are an awful company
-
VigorousElf
(@VigorousElf) reported
DO NOT CHOOSE @VodafoneUK as your broadband. Awful customer service. Horrid broadband service, they throttle your download speeds on unlimited fiber to 800kbs. Their tobi chatbot is broken not to mention the absolutely horrid design of their webpages. abysmal service swap 2 @EE
-
Gribbs
(@2004Kane) reported
@EE was told I’d get a call back today from the so called loyalty team and they never did. 🙄
-
Daniel Bird
(@danielbird07) reported
@EE I had zero issues when this was BT broadband but was forced over this year. The lack of any formal paperwork for my contract is abysmal, and I regret not going elsewhere. Will be looking to exit this contract and also take my phone contract with me too
-
Buntylicious
(@Buntybuntbunt) reported
@EE Hi, how do I find out the outcome of an issue I raised? I received a text with the ticket number followed shortly by a text saying case closed but nothing inbetween.
-
Matt
(@corder_matt) reported
@EE I have done it twice today and been told that all EE systems are down