EE

EE Outage Report in Caterham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 02/06/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, West Wickham, Bromley, Purley, Beckenham, Redhill, Wallington, Coulsdon, Orpington, Leatherhead, Crawley, Ashtead, Merton and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • twelfthdoc Twelve supports the NHS 💙 Fully vaccinated! (@twelfthdoc) reported

    Got completely led down the garden path by @EE, to be stopped by a referral to underwriters - and they declined me for no reason?! I'm now completely screwed for internet because my current speed is non-existent. So ******* fed up with this country and ******* credit agencies!!

  • AD1LLY 𝓐.𝓑 (@AD1LLY) reported

    @EE Who can I speak to in regards to me suddenly not getting any 5G? Has been fine for over a year and now no matter where I am or go, 5G never works. I’ve troubleshooted to no avail. Many thanks.

  • JuliaRegan129 Julia Regan (@JuliaRegan129) reported

    Please sort the broadband out in Myddfai @EE . My elderly parents have been without reliable service since 16th September. They rely on this service to keep in touch. Numerous complaints but no action as yet.

  • DrChrisHingston Chris Hingston (@DrChrisHingston) reported

    @Elizabe39857817 @EE Vodafone works well at UHW and across S and Mid-Wales. Probably cheaper deals with companies that piggy back onto their network though.

  • ukiukimidnite awadama fever (@ukiukimidnite) reported

    Hi @EE - I started using my new iPhone 12 (upgrade) last night, but it’s still showing as “No service” (I’m using the new SIM I was sent) - is there anything else I need to do to make it work please? Thanks!

  • FxckBethaanyy Biff🔮 (@FxckBethaanyy) reported

    @EE So why was I promised 2 weeks, I don’t have an issue with waiting but being promised 2 weeks so I swapped colour to wait less is a joke, it’s been 21 days and I’m being told to expect it mid November

  • HatteeHat Hattikins 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HatteeHat) reported

    Dear @ee and @O2 I’m counting down until I can change provider, AGAIN. Please sort the basics. So bored of hearing about 5G etc when every day I drive through areas which don’t even have a basic phone signal. It’s North Wales & N.Shropshire, not the moon.

  • Mark29071823 Mark (@Mark29071823) reported

    @Ade88ola @EE I wouldn’t bother I’ve been waiting 3 weeks for a phone I’m now told if it’s not here by the weekend I can have a refund absolutely appalling lack of service go to virgin mobile much better

  • joeldavidmercer Joel Mercer (@joeldavidmercer) reported

    Why does the @EE website never ‘just work’, there’s always something wrong with it.

  • DanslavidaV 13th floor/Growing old (@DanslavidaV) reported

    @EE what is wrong with your service today???