EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Bromley, Croydon, Orpington, Crawley, Sevenoaks, Caterham, Redhill, Coulsdon, Swanley, Twickenham, Reigate, Edenbridge, Coldblow and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Bromley |
Internet | |
| Croydon |
Internet | |
| Croydon |
Phone | |
| Orpington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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𝕆𝕞𝕒𝕣
(@being_h_u_m_a_n) reported
from
Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Lloyd
(@shakeenbake_1) reported
@EE tesco mobile fix there contracts..... just saying
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Neelam
(@neelam_s_ali) reported
@EE Whats going on? Is it just me or have you caused problems in everyones life today ? A text to say EE is down might have saved time? Sort it out ! Thank you
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Gareth James
(@GarethJ87870033) reported
@KerryVMartin1 @EE @Veronica_Ameri Ive got the same issue
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James 🏳️🌈 🇬🇧
(@GymGodders) reported
@EE No WiFi calling with multiple devices with your outage.
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Stu Hughes
(@hughes_stu) reported
@EE my phone is still down from 2pm this morning.
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Shaun Charlton
(@ShaunCharlton6) reported
So @EE will you be compensating everyone for have next to no service for most of the day?
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Gareth James
(@GarethJ87870033) reported
@EE @EE my both mobile phone have no signal no incoming call or outgoing call and wifi calling is disconnected too im in Northern Ireland you cant even ring 150 to speak with ee. My ee broadband is very very slow today too
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SherryTarar
(@SherazTarar92) reported
@EE One day of lost earnings people like me who are self employed and rely on network access all the time , ee owe us compensation. Will the service be ok tomorrow?
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bailey pinkney
(@bailey_pink) reported
@EE tv advert quotes”Britain’s most reliable network” yet my phone has barely worked all day, awful service
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Gareth James
(@GarethJ87870033) reported
@EE my both mobile phone have no signal no incoming call or outgoing call and wifi calling is disconnected too im in Northern Ireland you cant even ring 150 to speak with ee. My ee broadband is very very slow today too