EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (23%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Lewisham, Sevenoaks, Redhill, Croydon, Thornton Heath, Sutton, Mitcham, Carshalton, Kingston upon Thames, Epsom, Dorking, Streatham, Bromley and Banstead.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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David Williams (@williada60) reported from Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Andy Coxon (@andycoxonuk) reported from London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Jamie Lindley (@JamieWillshaw) reported from Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Benjamin Hopkinson (@BenHop) reported from Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Rob Carter (@robcarter85) reported from Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Alex King (@alexkingtweets) reported from Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Phil Hutchins (@PhilHutchins91) reported from Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Rob Carter (@robcarter85) reported from Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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MelancholyWolf (@ItsIyke_) reported from Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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Martin Dynan (@Dynan5) reported from Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Katie Jones (@katiejayjones_) reported from Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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David Williams (@williada60) reported from Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Suhail Patel (@suhailpatel) reported from London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Stephen McGlynn 🏴 (@StephenMcGlynn) reported from Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Katie Jones (@katiejayjones_) reported from Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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paula long (@slex_542865) reported from Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Lynsey Smith (@LynsLot) reported from Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Great Sebastiano (@GreatSebastiano) reported
@EE First thing I tried. Same problem, both browsers, cleared everything, tried on In Cognito/Private too.
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Liam Sparrock (@sparrock) reported
@EE is there a issue with service currently,?? Not had signal all morning
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Infinate Mooster Dog (@DogMooster) reported
@EE @danprykeTHFC Her meant the 14.4% improvement on the service
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Bluey (@Shinniesta) reported
@EE so I've paid my phone bill and you still haven't reactivated my services. Its ridiculous. I pay enough for you to provide zero service. Your website is a shambles and barely works.
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Jayde 💟 (@X_Jaydeeeeee_X) reported
Honestly third time that Ricos phones broke and he doesn't do anything to it..it just goes black and calls emergency services they've apparently fixed it twice..and he's only had it since Christmas day..but they've had it more then me..@EE are the absolute worst !!!
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Hannah Mehmet (@mehmet_hannah) reported
@EE Problem has now been fixed
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Samantha Jane (@SamanthaJane201) reported
@EE Hi, my phone keeps losing mobile data and bringing up a ‘no sim’ error. I have removed and cleaned the sim and port but still keeps dropping. Only 1 year into the contract. Is this a network error or phone error?
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Holly Williams (@Hollyw2277) reported
@EE very upset that Wayne, Paul, Phil and Elliot keep promising me they will call me back. No Wi-Fi for two weeks now. @virginmedia can you help please?
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Skecko (@skecko) reported
@EE Heya, I'm abroad and my PAYG Number doesn't work anymore. I can't receive or take calls no longer. Could you look into it? My account no. 198618002
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D-John2012 (@Eyespy20121) reported
@EE after 20 years of custom, you still treat people like dog crap. Putting a £30 phone bill up £5.50 due to inflation. This contract finishes soon so you can stick your custom where the sun don't shine. Disgraceful