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EE outages and service status in Caterham, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Caterham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 14, 8:47 PM GMT+1.
  • 72% Internet (72%)
  • 13% Phone (13%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Caterham come from postal codes CR3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Epsom, Crawley, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, Coulsdon, and Surbiton.

CityProblem TypeReport Time
Croydon Internet 4 days ago
Croydon E-mail 5 days ago
Croydon Internet 6 days ago
Croydon E-mail 6 days ago
Epsom Total Blackout 9 days ago
Epsom Wi-fi 10 days ago

Nearby cities with recent reports

Croydon

4 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • HarryHardy91
    petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • DanWantsTech
    Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. ๐Ÿ™„

  • LawenLawko
    Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently itโ€™s part of the contract I signed. #fraud

  • sandy118118
    S@NDY๐Ÿ™‹โ€โ™€๏ธ (@sandy118118) reported from Croydon, England

    @EE hello Iโ€™m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • MissCharlesV
    CharlieH ๐Ÿ’™ (@MissCharlesV) reported from Merton, England

    Hi @EE Iโ€™m a customer but wonโ€™t be if you become involved with #GBNews

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • DanGinBrown
    Dan Dad ๐Ÿ”ถ (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

  • BaserbillionArt
    Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • Boizey
    Richard Dorรฉ-Boize ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐Ÿ’š๐Ÿ’š & ๐Ÿ’™๐Ÿค๐Ÿ’™ (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • tommygilchrist
    ๐Ÿ‡บ๐Ÿ‡ฆ Tommy Gilchrist ๐Ÿณ๏ธโ€๐ŸŒˆ (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; Iโ€™ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • MusicMoofie
    โœŒ๐ŸปMoofieโœŒ๐Ÿป (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only Iโ€™m sure @VodafoneUK who Iโ€™m currently with have blocked my access to steaming servers with which I do my live radio shows

  • Matty_a93
    Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GarethJHowells
    Gareth Howells (@GarethJHowells) reported

    Hi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G ๐Ÿ™„ phone signal is awful and dropping into 4g

  • SuzJamieson
    Suz Jamieson ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@SuzJamieson) reported

    @EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.

  • AcharyaShahV
    AcharyaViren (@AcharyaShahV) reported

    BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

  • PIXX3L5
    PIX (@PIXX3L5) reported

    @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

  • colnbrook1
    sunil bedi (@colnbrook1) reported

    @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues

  • DeclanMcGuinne3
    Declan McGuinness (@DeclanMcGuinne3) reported

    @DerekAllan61 @EE Hi Derek try Mozillion they piggyback on EE just donโ€™t have 5G Stand alone (5G+) but isnโ€™t the end of the world, I ordered a iPhone through them and the service has been top notch ๐Ÿ‘๐Ÿป

  • jamesbardner
    James Bardner ๐Ÿ‡บ๐Ÿ‡ฆ (@jamesbardner) reported

    @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but youโ€™ve only contacted us today when itโ€™s been going on for quite a few days. How long to fix? Itโ€™s impacting our work.

  • Guy19013990
    Guy axon (@Guy19013990) reported

    @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

  • ALivMusico
    Andrhu (@ALivMusico) reported

    @EE How can I phone if there is no signal and I donโ€™t have another phone or landline? I donโ€™t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

  • OniSuika
    ้ฌผ่ƒ้ฆ™ OniSuika (@OniSuika) reported

    Luckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.