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EE Outage Report in Caterham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 03/04/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Worcester Park, Croydon, Carshalton, Crawley, Horley, Beckenham, Thornton Heath, Sevenoaks, Bromley, Banstead, Sutton, Streatham, Twickenham and Purley.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWorcester Park Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • Starnow1 John Townsend (@Starnow1) reported from Eltham, England

    Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NathWill91 Nathan Williams (@NathWill91) reported

    @EE My contract is due to end 12th Nov, however I was able to upgrade my phone and now for the last week I can’t even see my upgrade options due technical issues. What’s going on?

  • ianafc ianh (@ianafc) reported

    @EE I actioned a return of a device nearly 3 weeks ago and still haven’t recieved my returns packaging, please help

  • compton2399 Margaret Compton (@compton2399) reported

    @EE @ShaunSheepy Apparently the bars at the top do not tell you about the signal strength according to the technical guy I spoke to when having similar trouble!

  • Oziah Oz’iah (@Oziah) reported

    @EE for the past 3hrs I haven’t been able to make calls or recieve emails. Can you fix this problem as I use my phone for my business 🙄

  • fxirydust__ heather 🌙 🏳️‍🌈 (@fxirydust__) reported

    @EE I just spoke to two of your advisors (I cannot remember their names), but they were absolutely amazing. My stress levels were at least 11/10 before I called and now they're at a 5/10. My broadband for another provider is temporarily broken but you guys put me on a contract

  • JigSoDa1stT Is that hteet ya done know (@JigSoDa1stT) reported

    @TheCocoUK @EE i left EE for these reason been with giffgaff ever since not a single issue ever EVER and i have been with all networks now

  • shivapet Siobhan McFadyen (@shivapet) reported

    @EE I’ve had intermittent signal issues for my 4g wifi for nearly 2 months now. Every time I check online, I get the same message ‘we are aware and expect good results in 16 hours’. Very frustrating.

  • TheCocoUK Coco (@TheCocoUK) reported

    Cant log into my account or my app, you lots stuff never works 😤 @EE

  • PaintAttention Alison (@PaintAttention) reported

    @EE you’ve sold 4G WiFi without the ability 2 top up or administer the account. Ur phone reps can’t help. The top up page on desktop site has an error and the mobile site sends me into a ‘set up your device’ loop. Can someone contact me ASAP I work from home!

  • skyMarina2 sky Marina (@skyMarina2) reported

    @EE Well, I have tried to update my address many times in the last 15 months and your app won’t let me. I have looked at your sim only deals and I can find it cheaper with Plusnet who use your network. Why tell me you are going to charge £67 per month when I can pay £10?