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EE Outage Report in Caterham, Surrey, England

Why is my EE service not working?

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The latest reports from users having issues in Caterham come from postal codes CR3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Thornton Heath, Redhill, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, Beckenham, and Sevenoaks.

CityProblem TypeReport Time
Croydon Wi-fi 18 hours ago
Thornton Heath Phone 3 days ago
Croydon Internet 4 days ago
Croydon Internet 4 days ago
Redhill Internet 4 days ago
Croydon Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • chereeesh_
    chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • marein_marein
    Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • HyPeSTsNaTchY
    kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • JayRyd3r
    𝒥𝒶𝓎 (@JayRyd3r) reported from Bromley, England

    @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • knolanuk
    Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • teresaspost
    Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 2018Stevie
    Esteban (@2018Stevie) reported

    @li4mb0wman @EE Problem EE have is trying to figure out where this was placed in the lineage. Simple way is to check the IMEI or the order they sent. Do you have the invoice slip thats in the bag? IMEI is on there

  • li4mb0wman
    Liam Bowman (@li4mb0wman) reported

    @trillb19 @EE Seems the so called ‘uk best network’ has terrible security protocols all across the board

  • Mrtn2777
    Martin◼️◻️◼️◻️ (@Mrtn2777) reported

    @EE @scottyf82 EE don't seem to want to do deals for customer retention. I think they just accept the churn tbh

  • Joe_lolwut
    Joe (@Joe_lolwut) reported

    @scottyf82 @EE No point being loyal to a brand. o2 will **** you over as well eventually.

  • amastukel
    S J 🦁 (@amastukel) reported

    @EE is there a problem with your internet service. Mine has gone down. Tried turning off the router a number of times but still no service

  • FWyineMagazine
    ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 18-12-2025 0000hrs - 30-12-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE

  • Lauraaa_65
    Laura (@Lauraaa_65) reported

    @JSS779 @EE To add to this, I’ve spoken to others who have the same issue. EE have never actually resolved any of our complaints regarding this. They kept passing me from dept to dept who would be clueless as to what the issue was. I’ve given up using them abroad at all now.

  • moegamb1no
    m (@moegamb1no) reported

    @EE by the end of today guaranteed i’m taking everyone off this meady network

  • Seanie0307
    Sean Roberts (@Seanie0307) reported

    @EE very poor customer service & your allegedly the number 1 network provider & being a customer for 13 years, I'm sure anyone well known wouldn't have this issue

  • Andrewislington
    Andrew (@Andrewislington) reported

    @scottyf82 @EE O2 are a worse network though in general, although they are getting better. Just switch your EE to an EE MVNO like 1p mobile