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EE outages and service status in Caterham, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Caterham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 14, 8:47 PM GMT+1.
  • 74% Internet (74%)
  • 11% Phone (11%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Caterham come from postal codes CR3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Epsom, Crawley, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, Coulsdon, and Surbiton.

CityProblem TypeReport Time
Croydon Internet 7 hours ago
Croydon E-mail 2 days ago
Croydon Internet 2 days ago
Croydon E-mail 3 days ago
Epsom Total Blackout 6 days ago
Epsom Wi-fi 6 days ago

Nearby cities with recent reports

Croydon

5 recent signals

7 hours ago
Epsom

2 recent signals

6 days ago

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • TaniaTells
    Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • tommygilchrist
    ๐Ÿ‡บ๐Ÿ‡ฆ Tommy Gilchrist ๐Ÿณ๏ธโ€๐ŸŒˆ (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; Iโ€™ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • danthomastaylor
    Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when youโ€™re trying to meet friends and @ee is down. ๐Ÿ˜ก #EEDown

  • marein_marein
    Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • Munden87
    AA Ron ๐Ÿ–ค ๐Ÿ‘Ÿ (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • Boizey
    Richard Dorรฉ-Boize ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐Ÿ’š๐Ÿ’š & ๐Ÿ’™๐Ÿค๐Ÿ’™ (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE Iโ€™m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than Iโ€™m getting in Surrey!

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. Itโ€™s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • matt_sexton
    Matthew Sexton (@matt_sexton) reported from Croydon, England

    Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

  • KarenA_69
    Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • knolanuk
    Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • paulondon666
    pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • Boizey
    Richard Dorรฉ-Boize ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐Ÿ’š๐Ÿ’š & ๐Ÿ’™๐Ÿค๐Ÿ’™ (@Boizey) reported from Epsom, England

    Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EExsupport
    EE X Support (@EExsupport) reported

    @rolandbullivant @EE Hi Roland, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

  • tho78450
    Tanya Ho (@tho78450) reported

    @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

  • paulamobi
    TRUTH (@paulamobi) reported

    @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

  • F3Lollipops
    Andrea Cook ๐Ÿงท ๐Ÿ’™ (@F3Lollipops) reported

    @EE Hello yet again, it's been two weeks now and still nothing from you. EE is the only unresolved item - please do something to help me draw a line under selling my dead Mum's house.

  • craig_trickett
    Craigt (@craig_trickett) reported

    @EE sick of ee Been with them over 15 years Last year or 2 itโ€™s been crap when at home location and fine everywhere else Calls braking up Echoey Sounds like I'm in a good fish bowl Only ever does it in this location at home Sick of it now Mine and my wife's do it

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, itโ€™s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted

  • SuzJamieson
    Suz Jamieson ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@SuzJamieson) reported

    @EE 40 minutes isn't just "never ideal", it's not happening. I've tried both the number you just quoted and an 0800 number I found online - both go through to the same endless set of menus to then be told I've to wait 40 mins to speak to someone. I could just air the details of/

  • CharlesSalt3
    Charles Salt (@CharlesSalt3) reported

    @EE Thank you very much for your quick and responsive reply, however, it didnโ€™t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, itโ€™s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

  • Notretsam
    Shaun Masterton (@Notretsam) reported

    @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

  • stringwell
    Tom Stringwell (@stringwell) reported

    @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.