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EE Outage Report in Caterham, Surrey, England

Why is my EE service not working?

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The latest reports from users having issues in Caterham come from postal codes CR3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Leatherhead, Crawley, Croydon, Thornton Heath, Redhill, Orpington, Epsom, Purley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, and Beckenham.

CityProblem TypeReport Time
Leatherhead Internet 1 hour ago
Leatherhead Internet 4 hours ago
Crawley Wi-fi 8 hours ago
Croydon Total Blackout 1 day ago
Croydon Internet 2 days ago
Croydon Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • mass1976p
    paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • TimboBagginses
    Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • gary2323
    G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • Ant_RTW
    Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • SmudgerAndy
    Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • abikatldn
    Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dingdinghopkin
    Ed 034 🏆🏆🏆🏆🏆 (@dingdinghopkin) reported

    @EE are such a scummy company to deal. Given them thousands over the years and do not give a **** about you when it comes to customer care

  • brenmar
    Brendan Martin 💙 (@brenmar) reported

    @EE I have been trying to contact you to follow up a call from TWO weeks ago when you promised to call me back the within days or the following week at the latest. Have you finished you 12 years good customer service?

  • Leigh0489
    Leigh (@Leigh0489) reported

    @EE no service for another month now, that’s 3 months. Let’s talk termination of contract. And before you try, I am not phoning an automated number

  • Stmiddleton_1
    Stephen Middleton 📌 (@Stmiddleton_1) reported

    @EE signal been off for over a week now. I rang customer services today and they said no reported problems but there must be. 3 diffrent phones on ee in this house and all been down for 8 days. Utter joke

  • JoannaRycroft
    jo (@JoannaRycroft) reported

    @EE hi, my husband is trying to log in to our account to pay our bill but on both our phones it says “we’re having trouble displaying your profile details, it’s our fault not yours”. Have been trying for a couple of days now, any suggestions?

  • brenmar
    Brendan Martin 💙 (@brenmar) reported

    @EE @EileenHMurphy Shame you don’t give the rest of us the good service you gave Eileen.

  • pgreen83
    Paul Green (@pgreen83) reported

    @EE can I ask what is happening to your signal. Next to no signal in the ol10 area for over a week, no communication and I bet I’m still expected to pay a full bill for a service that I can’t use

  • brenmar
    Brendan Martin 💙 (@brenmar) reported

    @EE Maybe if I stop my direct debit you will give me some customer service.

  • cbavington
    C B placeholder pending better days (@cbavington) reported

    @EE Not sure I'm that bothered. It's not been right since we switched to the new hub and we'll be leaving EE soon. Just wanted to flag it in case it's a common issue. Meanwhile check who "liked" the first tweet - new accounts using your logo asking for personal info. Seems fishy.

  • MartyFullardUAE
    (P)a(R?)ty Fullard (@MartyFullardUAE) reported

    @EE - trying to sort a new phone online but it keeps saying there’s a technical issue with your site when I try to check out