EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Reigate, Caterham, Redhill, Coulsdon, Purley, Beckenham, Bromley, Orpington, Sevenoaks, Swanley and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Laura Hay
(@Laura11389) reported
from
Bromley, England
@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE The signal in my area crashes every morning and doesn't come back until the evening, so I have no Internet during the day, SORT IT OUT NOW!!!!!
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Molly's Bar Brewing Co.
(@MollyBrewing) reported
@EE I go to Middleton in Lancashire alot, I go there more and more, My ee signal is very poor. Moving my phone with all my might It makes no difference its still so shite
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Mr Norm's Premier league adventure extravaganza 🍻
(@NormWolves1877) reported
from
West Bromwich, England
Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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itstayo
(@seamuppp) reported
@EE @lexihamer Can you help me with my issue please
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Beneath A Steel City
(@BeneathSteel) reported
@EE are you having general broadband issues today I’m having issues with my broadband connection dropping out and back in
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Ranad
(@petite_ranad) reported
@EE and @Virginmedia internet is so **** I’m sick and tired of constantly complaining can’t rely on either. Always struggling with internet. Please don’t get either lines.
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Shortpegs
(@Shortpegs) reported
@EE Could you guys please check DMs please, I've got some queries/issues with my iPhone 14 PM order.
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Lexi Hamer-Rodgers
(@lexihamer) reported
@EE No I didn't get a timescale for resolution, it would be really handy if I had one!
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Bobby Williams
(@Awmawma2) reported
@England @EE @bmeado9 I speak for the whole of Britain when I say we need a hard 6 month lockdown none of this essential work or exercise crap from last time Masks to be worn at all times even at home Strictly enforced We can then begin a gradual easing but letting folks out a year after booster!
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sky Marina
(@skyMarina2) reported
@EE I’ve already left. Will my contract automatically terminate ?