EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Caterham, Croydon, Crawley, Horley, Mitcham, East Molesey, Epsom, Westerham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, and Redhill.

City	Problem Type	Report Time
Caterham	Internet	1 day ago
Croydon	E-mail	3 days ago
Croydon	Internet	4 days ago
Crawley	Internet	6 days ago
Crawley	Wi-fi	7 days ago
Horley	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Christine Taylor (@acroliths) reported 1 minute ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Warren (@warrenmcgrath1) reported 5 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  stuart hobbs (@HobbsStu) reported 10 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Dean (@gittysootie) reported 14 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 15 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Dave Ahern (@CorkGourmetGuy) reported 17 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  TricolorGav (@gauravleo7) reported 21 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  PapaQ69 (@AddicksGlenn69) reported 23 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Hazel 🥸 (@BurnzyH) reported 26 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  It's me, John (@johnrahers) reported 28 minutes ago from Lambeth, England

  @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

• 
  Adrian Bradley (@adebradley) reported 33 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Jon Turner (@jon_turner276) reported 36 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 37 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Ewan Stevenson (@EwanJStevenson) reported 38 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  PapaQ69 (@AddicksGlenn69) reported 46 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Matthew Sexton (@matt_sexton) reported 46 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  chè (@chereeesh_) reported 53 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Steve N (@stevejax2003) reported 55 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Dave Ahern (@CorkGourmetGuy) reported 58 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  PapaQ69 (@AddicksGlenn69) reported 59 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darrell fletcher (@Fletchmeister81) reported 3 minutes ago

  Went into an @EE store yesterday, safe to say service with a smile was not what I received. Thankfully my apple watch ultra finishes next month and i can pay off my device as mazuma have offered me enough to pay it off. Not only that but my wifes sim and daughters phone can go to

• 
  Alan Royston (@pagechord) reported 7 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Steve (@OmegaFluxx) reported 8 minutes ago

  @EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?

• 
  Sarah loopy (@Sarahlewp) reported 9 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  Rach 🇪🇺 (@MsVespertilio) reported 12 minutes ago

  Appalling service from @EE who have TWICE in the space of 4 weeks dispatched equipment to addresses I don’t live at. Including today two hours after being assured no equipment would be sent. After years of recommending service I am now doing the opposite. Avoid!!

• 
  moonpunk (@moonpunk) reported 13 minutes ago

  @tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!

• 
  Of Mice and Men (@Topstop1) reported 16 minutes ago

  @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

• 
  Alex Chippendale (@chipods) reported 16 minutes ago

  @EE I did try to purchase through the web site without logging in and still the same issue

• 
  Chris Dee (@chrisdee2016) reported 17 minutes ago

  @WeAreOpenreach @EE This permission was applied for along with our next door neighbours property they had the work finished today we have to wait another few weeks before anything can be done my partner contacted you and we and each party is blaming the other for the issue

• 
  Scott Mackie (@smacktoid) reported 17 minutes ago

  @StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.