EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Beckenham, Bromley, East Grinstead, Croydon, Crawley, Mitcham, Caterham, Horley, East Molesey, Epsom, Westerham, Shoreham, Sevenoaks, and Warlingham.

City	Problem Type	Report Time
Beckenham	Internet	2 days ago
Bromley	Internet	4 days ago
East Grinstead	Phone	5 days ago
Croydon	Internet	9 days ago
Crawley	Internet	9 days ago
Crawley	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  PapaQ69 (@AddicksGlenn69) reported 4 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Steve N (@stevejax2003) reported 14 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Dean (@gittysootie) reported 15 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Dan Flynn (@DanWantsTech) reported 15 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Kevin84 (@turvey84) reported 18 minutes ago from Crawley, England

  What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

• 
  Laura Hay (@Laura11389) reported 19 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 20 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 22 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Phil (@feyipuk) reported 23 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Simon Archer (@BelvedereVicar) reported 25 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 28 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Ewan Stevenson (@EwanJStevenson) reported 30 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Adrian Bradley (@adebradley) reported 31 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Christine Taylor (@acroliths) reported 33 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Jonny Pugsley (@jonathonfp) reported 44 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 46 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  PapaQ69 (@AddicksGlenn69) reported 50 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 51 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Stephen Tilney (@Stephen_Tilney) reported 53 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bionic_KT (@bionic_KT) reported 6 minutes ago

  @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  Wendy Beech-Ward (@wendybeechward) reported 11 minutes ago

  @Ef4vescent @EE Exactly. Fortunately my contract ends in September so I’m off… and so will my family. sorry you’ve had some issues.

• 
  Josh Russell (C) (@Josh_Russ10) reported 13 minutes ago

  @EE what the heck is going with your service lately? My connection has been woeful as of late

• 
  Martin Elliker (@MartinElliker) reported 18 minutes ago

  @EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!

• 
  Louise cooksley (@louise_cooksley) reported 20 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  fatish (@fordtastic101) reported 27 minutes ago

  @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.

• 
  Barry Dance (@dance_barry) reported 28 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Martin Elliker (@MartinElliker) reported 30 minutes ago

  @EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?

• 
  Louise cooksley (@louise_cooksley) reported 30 minutes ago

  @EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous