EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Surbiton, Crawley, Kingston upon Thames, Dorking, Beckenham, Twickenham, Orpington, Leatherhead, Thornton Heath, Redhill, Epsom, and Purley.

City	Problem Type	Report Time
Croydon	Internet	5 hours ago
Surbiton	Internet	6 hours ago
Crawley	Wi-fi	2 days ago
Croydon	Internet	3 days ago
Croydon	Internet	3 days ago
Surbiton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Christine Taylor (@acroliths) reported 4 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Kevin84 (@turvey84) reported 15 minutes ago from Crawley, England

  What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

• 
  Steve N (@stevejax2003) reported 15 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Andrea Gillis (@angegillis) reported 17 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Christopher Golds (@chrisgolds) reported 17 minutes ago from Lambeth, England

  @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

• 
  Yémisi (@IAmYemisi) reported 18 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  James C Green (@jamesCgreen93) reported 23 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  PapaQ69 (@AddicksGlenn69) reported 23 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  petrolheadharry (@HarryHardy91) reported 26 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 27 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Johan Larsson (@jlarsson89) reported 30 minutes ago from Eltham, England

  @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

• 
  Adrian Bradley (@adebradley) reported 32 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Ewan Stevenson (@EwanJStevenson) reported 32 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Yang Xu (@bostoed0624) reported 35 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 43 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Steve N (@stevejax2003) reported 48 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  PapaQ69 (@AddicksGlenn69) reported 50 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Tania Hinds (@TaniaTells) reported 50 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Mark Newman (@Mark_BeerArt) reported 52 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 54 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Cleary (@jays360) reported 3 minutes ago

  @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

• 
  Sarah Taylor (@ssaarraahhttaay) reported 3 minutes ago

  @EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!

• 
  🤷🏻‍♂️ (@wickedwizard777) reported 6 minutes ago

  @EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

• 
  Peter Scouse Murphy (@EliteScouser) reported 7 minutes ago

  @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

• 
  Richard Marshall (@Marzy1867) reported 9 minutes ago

  @houseofbuck @EE Similar we installed and got 6-10mps when an agent told us we'd be able to stream and wfh on the package "sold" to us. The phone calls with and agent and senior manager were awful. She listened to the original call 1hr 15mins within 20 minutes end to wnd and declined complaint

• 
  Airman (@airman614) reported 12 minutes ago

  Sitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.

• 
  David Chandler (@DavieChandler67) reported 13 minutes ago

  @EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support

• 
  Catherine (@Kate00019) reported 15 minutes ago

  @EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹

• 
  Name cannot be blank (@QuayMillennium) reported 15 minutes ago

  @EE @EmilyMcLeish93 @EE are there still problems with your site? Screen freezes when log in to my account on browser and the app freezes when trying to renew my broadband package...

• 
  Neil B 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@neilblackwood) reported 15 minutes ago

  @EE Should have ONT installed and active at my property by another provider on Thurs, can my pending order be converted into a Working Line Takeover / One Touch Switch instead of requiring new installation? If so, roughly how quick could EE service go live after the ONT is active?