EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Wallington, Coulsdon, Orpington, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Sevenoaks, Mitcham, Dartford and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Phone | |
| London |
Internet | |
| Wallington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Lacey
(@AidanLacey) reported
@EE Thanks Phil. Actually it was my sister in laws bill. It seems you have some nasty people working for you on the phone. The gentleman chose to mess around with her bill and change her contract on his own free will (not agreed) rude on the phone and then hung up.
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Natalee Harris💕
(@NataleeValleys) reported
Honestly spend half my time on the phone to @EE ! I’ve not had signal in months properly I just want to leave without paying a fortune 😩😩😩
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Ry.i.am
(@star_boi) reported
@EE I called yesterday with regard to our wireless 4GEE router not connecting and was told a mast was down in the SN5 area. I was supposedly signed up to get updates, but I haven’t had anything with regard to the mast. Can you advise?
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Elaine Quinn
(@EQuinnEcolab) reported
@EE 2/2 live in Saltdean & for months have sporadic service at home. Wanted acknowledgment of this from EE / compensation but yesterday was told just because I haven’t reception at home doesn’t mean EE has not provided a service as it is a mobile phone & we can use it if we moved
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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Cor zonder bril.
(@LifeatSkye) reported
@EE No not at the moment, so I guess it's time for your tea break. And can I say that your costumer service is one of the best!
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Line Ends
(@thebufferstop) reported
@EE According to your staff in the Falkirk branch of your store, there is a known issue with several transmiters in the area not working properly(2×Falkirk 1xLarbert and 1xBonnybridge). Could you say how long it will be before service is restored to the Falkirk area. Thanks
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Jan Bruce
(@mavis_cruet) reported
@EE I've been trying to upgrade my handset with nothing but excuses as to why I can't have advertised offers. I wouldn't mind but its not even consistent messaging. And staff putting the phone down is not great.
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Fiona Pike
(@Fiona_Pike) reported
@EE same issue happening again?!?! Exact same time as last month? You cut my connection, this looks like an error your end? My bill is direct debit, could this be the issue your end? I need this resolved asap; it’s every month!
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cazzlebrook
(@cazzlebrook) reported
@bt_uk and @ee why is my Internet so **** since you put new 'super fast fibre' in? Others in the same street have said it's got worse and keeps going on and off all the time!