EE Outage Report in Caterham, Surrey, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Croydon, Thornton Heath, Redhill, Orpington, Epsom, Purley, Crawley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, Beckenham, and Sevenoaks.

City	Problem Type	Report Time
Croydon	Total Blackout	13 hours ago
Croydon	Internet	19 hours ago
Croydon	Internet	3 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	4 days ago
Thornton Heath	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Lewis Morgan (@mo55541011) reported 2 minutes ago from Croydon, England

  @EE phone not working AGAIN 3rd time since march this is unacceptable

• 
  Lois (@kentlois5) reported 3 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Jonathon Greenhow (@coffeemadman) reported 13 minutes ago from Lambeth, England

  Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

• 
  Lois (@kentlois5) reported 16 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Maya Stone (@elusivemoment) reported 19 minutes ago from Kingston upon Thames, England

  @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

• 
  Will Lintern (@Will_Lintern) reported 21 minutes ago from Eltham, England

  .@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏

• 
  Lewis Morgan (@mo55541011) reported 21 minutes ago from Croydon, England

  @EE my phoned not working again 2nd time this week

• 
  kelly b (@kelkelly74) reported 24 minutes ago from Eltham, England

  Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

• 
  Allen Horrod (@AllenXL) reported 26 minutes ago from Horley, England

  Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

• 
  John Townsend (@Starnow1) reported 28 minutes ago from Eltham, England

  Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving

• 
  RichieRich ✌🏻💚 (@RichCroft87) reported 30 minutes ago from Croydon, England

  @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

• 
  Will Lintern (@Will_Lintern) reported 31 minutes ago from Eltham, England

  @EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening

• 
  Christopher Golds (@chrisgolds) reported 39 minutes ago from Lambeth, England

  @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

• 
  Niall McDougall (@niallmcdougall) reported 40 minutes ago from Lambeth, England

  @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

• 
  David Abbott (@starfilms) reported 41 minutes ago from Bromley, England

  @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

• 
  Will Lintern (@Will_Lintern) reported 41 minutes ago from Eltham, England

  .@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before

• 
  Allen Horrod (@AllenXL) reported 44 minutes ago from Horley, England

  @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

• 
  𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported 44 minutes ago from Eltham, England

  @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

• 
  Ashish Patel (@Ashishpatel1972) reported 47 minutes ago from Croydon, England

  @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

• 
  Vladimir Sivc (@vladyhell) reported 49 minutes ago from Lambeth, England

  @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G W Bridge UK #FBPE #FBPA #FBPPR 🇪🇺💙 (@GWBridgeUK) reported 6 minutes ago

  @ChelseaDE13 @EE I don't know who you are or what you are going on about as you cower behind an anonymous account but I'm not on the dole. But I do report and block trolls. Goodbye idiot.

• 
  andrew underwood (@saintjimmy1974) reported 6 minutes ago

  @EE any chance of fixing app login issues please ? Before you say dm details i did a week ago

• 
  Tim Dee FRSA #BLM #FBPE 🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧 (@LifeofTimDee) reported 7 minutes ago

  @megharvx Reminds me of the time I emailed Marc Allera (CEO at @EE, emailed 20th August 2021) and never got a response…

• 
  Olutunji (@Dafiidiii) reported 8 minutes ago

  Dear @EE how long does it take to retain a number when switching to your network?

• 
  Clare (@burtsie) reported 10 minutes ago

  @EE Best network?? How is it then that I can never get a decent signal with EE but I can with Vodafone?

• 
  El_MarkyMarky (@EMarkymarky) reported 14 minutes ago

  @LynnieA3 @EE Did you get it fixed? I had to use the live chat thing in the MyEE app & got connected with a customer service person that way. That was the only way I could actually speak to someone I must admit, she was really helpful in the end.

• 
  El_MarkyMarky (@EMarkymarky) reported 18 minutes ago

  @EE How come my mobile is asking me to do a “Content Unlock” to access certain sites, which I assume are 18+ rated? I’m 46 - I had a contract with EE but changed to PAYG. Did what was asked to prove who I am using my MasterCard but it keeps saying “failed” Please help. Thanks

• 
  craydri (@craydri) reported 20 minutes ago

  @EE hi is your website down? Trying to buy credit (give you money!!) and your site isn’t loading on laptop or mobile

• 
  montel monrel (@WaveyMonrel) reported 22 minutes ago

  @EE @EE ordered the new iPhone 13 pro max on September 25 was promised I would receive it in 7 days up to now I haven’t received any phone or any update terrible customer service 😡😡😡

• 
  LENNI (@hel_samantha) reported 23 minutes ago

  @EE been trying to order Airpods for ages. The website is terrible!!