EE outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent EE outage reports came from the following cities: Beckenham, Bromley, East Grinstead, Croydon, Crawley, Mitcham, Caterham, Horley, East Molesey, Epsom, Westerham, Shoreham, Sevenoaks, Warlingham, and Purley.

City	Problem Type	Report Time
Beckenham	Internet	1 day ago
Bromley	Internet	3 days ago
East Grinstead	Phone	4 days ago
Croydon	Internet	8 days ago
Crawley	Internet	8 days ago
Crawley	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  ✈️ B (@_beckid) reported 4 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 5 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Andrea Gillis (@angegillis) reported 5 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 6 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Ronin Shaw (@RezxoShaw) reported 9 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  TricolorGav (@gauravleo7) reported 11 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Steve N (@stevejax2003) reported 15 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 19 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  gillian nichols counselling (@NicholsGillian) reported 23 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Kevin84 (@turvey84) reported 23 minutes ago from Crawley, England

  What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

• 
  Dave Ahern (@CorkGourmetGuy) reported 24 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Chris (@Stallios76) reported 25 minutes ago from Crawley, England

  @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

• 
  PapaQ69 (@AddicksGlenn69) reported 27 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  kieransnatchu (@HyPeSTsNaTchY) reported 27 minutes ago from Crawley, England

  @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

• 
  Walee (@thebrownmayn) reported 29 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Gareth Wyn (@garethwyn70) reported 31 minutes ago from Lambeth, England

  Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

• 
  Dean (@gittysootie) reported 32 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Dave Ahern (@CorkGourmetGuy) reported 35 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Sutton Carers Centre (@SuttonCarers) reported 49 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Karen Alford (@KarenA_69) reported 53 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi Langford-Wood (@NaomiLWood) reported 7 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  Christopher Tracy (@Milnero4) reported 13 minutes ago

  @EE I have lodged a complaint, hopefully they will listen to the call with the salesman.

• 
  Stuart Williamson (@ellakerris) reported 14 minutes ago

  @EE @Atkinsc1993 @ee of course there is some confusion, thats because you are scammers that dont want to give away **** all

• 
  ♏️ (@Nov81979) reported 16 minutes ago

  @EE how do I make a complaint when I am not an EE customer

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 23 minutes ago

  @EE called for broadband deals and 20 mins still on the call with the advisor unable to get into the system wasting my time! Been a customer for over 20 years!

• 
  Murray Watson (@mdwats) reported 23 minutes ago

  Did anybody else get the government emergency alert at 2am this morning and again at 7am. @EE This was in top of the original one at 7pm a night!

• 
  JJ (@TrentRedsnor) reported 25 minutes ago

  @EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer

• 
  Rob Dyson (@dysontour) reported 25 minutes ago

  @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

• 
  Pivozaur_ess ⏸️ (@P1vozaur) reported 27 minutes ago

  @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

• 
  Martin Elliker (@MartinElliker) reported 28 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!