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EE Outage Report in Caterham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 01/21/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Beckenham, Sevenoaks, Mitcham, Dartford, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • beverlydawnrose Beverly Rose 🌈#IStandWithJeremyCorbyn (@beverlydawnrose) reported

    @NoelClarke @BAFTA @EE CUT TO: You Being Outed. Popping the collar up was a red flag and you knew it. It's called narcissistic personalty disorder. Be honest. Pay your dues and get help.

  • AlarnaIndra Alarna (@AlarnaIndra) reported

    @EE We never got any text or letter regarding it. Does the Apple TV enable live streaming for tv channels like EETV? Or is it just on demand and online streaming service?

  • AlarnaIndra Alarna (@AlarnaIndra) reported

    @EE We’ve randomly woke up this morning with no tv service just a random notice that EETV is closed or shut off. We were never informed about the TV service shutting down. So Is our only option to get the apple tv service now?

  • Naz97130855 Naz (@Naz97130855) reported

    @EE I’ve got a message it looks like it’s a mobile number claiming their is a problem with my EE bill And to avoid suspension I need to update my details Im assuming it’s a scam and if their is an issue you would write or call ?

  • LTFCsmithy Smudge (@LTFCsmithy) reported

    @NewcastleHatter @EE It's number spoofing. I have the same issue - often numbers similar to my own calling me.

  • matt_reduce MattKent (@matt_reduce) reported

    @EE I’ve tried calling multiple times since and still not had an answer, whatever time I call I’m told there are “very high call volumes”, unacceptably I’ve now been unable to cancel my mobile broadband contract and still haven’t got any access to BT Sport.

  • Ameliaweenie Melia (@Ameliaweenie) reported

    @ee why has my signal been awful all day? Are there any issues? Never normally have any trouble

  • JakobRothoff Jakob Rothoff (@JakobRothoff) reported

    @EE Hi, thanks for communicating. I swapped smart benefits, removed the Video pass and reinstated it. Did another check with the EE app, there was 1.8GB left. I then watched a video on YouTube; checked again and it's down to 1.1GB left. The Video pass is not giving me free data.

  • wendybackhouse0 Wendy backhouse (@wendybackhouse0) reported

    @teresaobrien1 @EE It is a shame it was a great service but check your bill as @EE is still charging customs And you can still watch your recordings and record press the yellow button and type what you want to watch.

  • simoneleigh22 Simone Leigh (@simoneleigh22) reported

    @EE Only if I pay for broadband internet, which I don’t. Why should I need this when I’m paying for EE’s service?