EE outages and service status in Caterham, England
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- EE generated 1 outage signal in the last 24 hours around Caterham, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 31, 1:29 AM GMT+1.
- Internet (50%)
- Phone (25%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caterham, England
The most recent EE outage reports came from the following cities: Croydon, Crawley, Mitcham, East Molesey, Epsom, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 18 hours ago |
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Phone | 2 days ago |
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Internet | 5 days ago |
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Internet | 9 days ago |
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Phone | 9 days ago |
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Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Warren (@warrenmcgrath1) reported from Bromley, England@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Chris Mason (@cmaso21) reported from Lambeth, England@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Craig McRae (@craig_mcrae) reported from Lambeth, England@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, EnglandContract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Steve N (@stevejax2003) reported from Eltham, England@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Matt Lawley (@mattlawley703) reported from Croydon, England@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Abigail K (@abikatldn) reported from Bromley, EnglandAccording to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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pavlin yankov (@paulondon666) reported from Lambeth, England@EE Good morning. Why have you suspended my Pay as go service ?
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Mike T (@MikeT72336576) reported from Horley, England@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Simon Archer (@BelvedereVicar) reported from Crayford, England@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fadi F. (@FadiFaysal) reported@MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!
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cait ʕ ˙Ⱉ˙⠕ʔ (@blodynpiastri) reportedi swear to god @EE if you don’t sort out our ******* internet so help me god
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simon withers (@KalEl_WBS) reported@EE I’ve reported issues before and was told it works fine
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Mark (@mblacky78) reported@vis_unita In all my years of driving and using my phone (hands free!) I have never had a call drop out! Never not been able to connect! Some people really do just imagine up things to be angry about! @EE customer
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Dr Paulette D. Wisdom Toppin (@consultwisdom) reported@EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.
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Danny wright (@Dajwright89) reported@EE I will be honest, I am sick of calling and get a different excuse. My phone is showing full signal and 5g. Still not working
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DR (@ulookingatmefu) reported@EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted
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Chiara (@Mhairiang26) reported@SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE
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Scott Speight (@scottspeig) reported@MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one