EE

EE Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 11/24/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: Crawley, London, Purley, Croydon, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Redhill, Coulsdon, Swanley, Twickenham, Reigate and Edenbridge.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GPastabake Gregory Pastabake 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GPastabake) reported

    @EE Can we have the contract cancellation details please? I’ve been an EE/T-mobile customer since about 2001 but you don’t want my straight white male custom. We’re just so full of hate that you can’t possibly value us despite making up c40% pop. Where’s AndyM when you need him/her?

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @EE I am being told to put in #06# followed by an IMEI number. It is not working. My mother's phone is from 2008 and she wants to keep using it for sentimental reasons. Am trying to put an EE sim card into the phone (it has an old Orange sim card which is useless) and also have

  • dwkrx1 Dan (@dwkrx1) reported

    @EE what’s up with the signal around wythenshawe hospital again? It’s down for the 3rd time in a couple months. Can’t get into my gym with no signal as I have to scan QR code and then can’t listen to Spotify

  • Ross_Hemsworth ℝ𝕠𝕤𝕤ℍ𝕖𝕞𝕤𝕨𝕠𝕣𝕥𝕙 Official (@Ross_Hemsworth) reported

    @EE It's crap lol. Problems charging, camera average to say least and apps keep failing! Want me to go on?

  • LilMissCurlyTop SA (@LilMissCurlyTop) reported

    @EE second call today with no joy trying to cancel contract, expected pay a fee despite only 1 wk left on it. Yet if wait for next week will be charged for the the next months rental. Makes no sense & unacceptable.

  • CarlBoylin Carl T Boylin (@CarlBoylin) reported

    @MarcAllera @andrewrobertso5 @EE You’ve not caught up yet have you Marc? Being this slow while being in the top seat doesn’t seem that positive for your future to me.

  • FoolUpTheHill NewFoolFromTheHill (@FoolUpTheHill) reported

    Hello @EE. I'm having some real problems connecting to your network for my wifi and when it does the speeds are very, very slow. Can you tell me if there are any known problems in my postcode area of NR14 6AD please?

  • AmyDenniswbu amyD (@AmyDenniswbu) reported

    @EE my phone is suppose to be arriving today and haven’t received no tracking number or anything!!! Can you help me asap?

  • efan78 Ethan Kristopher-Hartley 🏳️‍🌈🇬🇧🇪🇺 (@efan78) reported

    @EE Why should I care? I live in Newcastle. If your attention to detail for running your network is as bad as your targeting of ads then I think I'll stick with 3 anyway. But please feel free to advertise again when I can get Unlimited Internet, texts and calls for £20/m from you.

  • febstar Febstar (@febstar) reported

    @HappiestAku @Magicman1980 @EE Who said women dont abuse people online? Im saying in this very specific campaign where women are the targets...as in women in sport, then its important that the men in sport speak up about it and encourage men to fix other mens behaviour regarding women's football.