EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Redhill, Coulsdon, Swanley, Twickenham, Reigate and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robert J Chalmers 👨🏻🏭
(@RobChalmers1992) reported
Has @EE network gone down? 😵💫📡📶
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RhonaBT
(@RhonaBT) reported
Come on @O2 and @EE two months now and still no phone signal in PR3 5AS. When will you take it seriously and fix it !!!!!!!!
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Crofty
(@BatmansLass) reported
@EE I asked for the lower amount and was told I had to wait for it to generate but I could pay the higher amount and you would credit me back! That was never going to happen. Closing my account with you has not been a particularly pleasant experience
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SemiBreveBot.xyz Status
(@semibstatus) reported
@EE what is up with your service around Holbeach, UK, H or H+ or EVEN E around most of the town. Absolutely awful and am considering changing providers
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Jess Janvrin
(@SuperGingerHero) reported
@EE I've lost count how many times I have signed up to the alert me when in stock, and yet I never received anything, what's the point in staying loyal to EE if there not loyal to you.. Been trying for months to get my son a PS5 for his birthday 😭😭
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tyler cowan
(@tylerco00571819) reported
@EE EE’s service is just ****. Fact that I have to spend the remaining balance on my account. Just give me that money back. It isn’t yours to keep.
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Liz Pantlin
(@ElizabethPantl1) reported
@EE can’t get a deal for my daughters phones for Xmas. £44 a month the cheapest iPhone with a £50 upfront cost! Ridiculous I’ve been a customer for so many years and have 3 phones on contract!
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pequeñita #GulistanDokuNEREDE? 🇦🇲 🇹🇷
(@lahavle89) reported
@EE Hi, I've been having an issue with my phone internet, sometimes it's gone for hours even though I have data. Especially today (December 3) is doing the same, it's on and off... Could you please tell me why it is doing this?
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Ollie {surname} 💉💉
(@CaptainWalters) reported
So @ThreeUK consistently let me down with signal, and my partner is now on @EE, except to move EE want to charge me to use my phone in Europe but if I stay I have no roaming costs for a little longer. Wtf is this nonsense?