EE outages and service status in Caterham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 4 outage signals in the last 24 hours around Caterham, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 18, 7:42 PM GMT+1.
- Internet (56%)
- Phone (22%)
- Total Blackout (11%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caterham, England
The most recent EE outage reports came from the following cities: Croydon, Surbiton, Kingston upon Thames, Dorking, Beckenham, Twickenham, Crawley, Orpington, Leatherhead, Thornton Heath, Redhill, Epsom, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 38 minutes ago |
|
Surbiton
|
Internet | 11 hours ago |
|
Kingston upon Thames
|
Internet | 11 hours ago |
|
Croydon
|
Internet | 18 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, EnglandSo upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandI joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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It's me, John (@johnrahers) reported from Lambeth, England@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Dean (@gittysootie) reported from Crayford, EnglandOh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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Matthew Sexton (@matt_sexton) reported from Croydon, England@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Yémisi (@IAmYemisi) reported from Crayford, England6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Matt Lawley (@mattlawley703) reported from Croydon, England@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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𝒥𝒶𝓎 (@JayRyd3r) reported from Bromley, England@I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Claire Champion (@Champion3Claire) reported from Bromley, England@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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PapaQ69 (@AddicksGlenn69) reported from Eltham, England@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Brimelow (@tombrim21) reported@EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.
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Marc Davis (@marcd5123) reported@EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.
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Simon Pearce 😈🏒🤘 (@r45her) reported@smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract
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Me (@shawtty64) reported@EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !
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Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(
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David H❤💙kings (parody of myself) 🦅 (@HookmeisterG) reported@EE having issues speaking to one of your stores that have mis-sold a phone and being redirected to your main contact number who are pushing me back to store so in lovely loop of not getting matter resolved.
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Alessandro Riolo (@aledeniz) reported@EE It's impossible on the iPhone. As soon you as you swap out of the login process, it is gone. No, I was in an area without mobile signal and I was trying to reach a relative. I am replicating this again at home, this is the last page I can see, out of here it starts from scratch:
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Kev (@KevlarBrock) reported@EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.
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Micky Jones (@MickyJones_) reported@HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered
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Steveo (@SteveA39845825) reported@EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????