EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Purley, Croydon, Worcester Park, Carshalton, Horley, Beckenham, Thornton Heath, Sevenoaks, Bromley, Banstead, Sutton, Streatham and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jonny metcalfe
(@megsy_77) reported
A massive thanks to @SkyUK for the help today . Constant Internet problems . Refused to pay until resolved and now disconnected us and won't reconnect . Looks like my kids aren't learning from home with no Internet.. at least @EE doing something to help kids ..
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billy allingham and 793 others
(@billyallingham) reported
@EE I need to speak to someone about a technical issue , I can’t e mail, I can’t web chat and I’ve been on hold for an hour and then cut off , what is going on ? Can you message me please
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Ruth Farrell
(@Ruthlisaellis) reported
from
Meltham, England
Whats happening with the EE network? I've had no coverage for two days now?! #EE #phonenetwork @EE
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Rhian
(@rhiangibson_) reported
@EE I’ve sat on hold to your recycle service for about an hour and I get no response. I spoke to someone the other day who confirmed they had received the device but it hadn’t been inspected yet. It’s been two weeks now! What can I do?
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Nathan
(@Teamversatile79) reported
@dpd_support @EE why would the driver take a picture of my fr door without ringing the door bell? I’d Been hanging around as you requested a time, made sure I was ready for Nicholas your driver, as I’ve had these problems before sneaky man got off before I could catch him
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JD0411
(@JD0411jd) reported
@EE please do something to improve the 4g or Signal strength for the area G69 Glasgow. Lucky if we get one bar. Practically no chance. Disgraceful phone power lasts half as normal as phone constantly searching. Does roaming work in UK.
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Caleb Hayes 🏳️⚧️
(@socksanddogs) reported
@EE She hasn’t, she’s still physically at work in the week so never gets a chance- we’ve been trying to get her to get it sorted for about 4 months now but online is the only way she can really
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✪ Sam ✪
(@OhFuqoff) reported
@nat0381 @Purple_bin @EE Yeah they said this is a Samsung one to go with my phone, never had one before
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Barney
(@barney9304) reported
@EE Signal is still pants!
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Michael Wayte
(@y99waytem87) reported
@bt_uk broadband almost as **** as @EE it take 2 hours to watch 1 hour programme