EE Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Redhill, Coulsdon, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Swanley, Twickenham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Redhill |
Phone | |
| Coulsdon |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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𝕆𝕞𝕒𝕣
(@being_h_u_m_a_n) reported
from
Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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wilderdanni2
(@wilderdanni2) reported
@EE Do EE only employee retards & delinquents to design your website? Trying to get into my account is a ******* nightmare. It takes a ******* eternity & 9 times out of 10 there is a fault in the system & it tells you to try again later. This is common practice but only with the EE website, not with anyone else's websites. Not only do you want email & password but you also insult me by making me tick a box confirming I'm not a robot who just flew in from planet Neptune. Then you make me play some stupid retarded game whereby I have to click on all the pretty pictures that have a bus or motorcycle in them. Not once but over & over again. If you're lucky enough to eventually satisfy this moronic nonsense you then make me go find my phone & get a code EE have sent to it. Then after I enter this stupid verification bullshit code EE tells me they can't log me in at the moment as there's a fault in the system & would I please try again later. YOU ARE *************** OUT OF YOUR CUSTOMERS, CUSTOMERS WHO ARE STUPID ENOUGH TO HAVE ANYTHING TO DO WITH A COMPANY WHOSE POLICY IS TO ONLY EMPLOY RETARDED SPASTICS & INTELLECTUAL CRIPPLES. PLUS A FEW MONGRELS IT SEEMS. Sort it out & sort yourselves out.
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Charles
(@Charleslaws) reported
@EE Please remove your service from my computer. I have no need of your service. As I have a good reliable connection from O2. Thank you.
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Reen
(@Reenie___) reported
@EE I’ve lived in my area for 6 years. The network has always been bad. I have a mast round the corner so I don’t understand why I have no 5g coverage.
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Rubystone911
(@Rubystone911) reported
My @Sony Xperia 1V sold to me by @EE Braintree branch as superior to the then current @SamsungMobile S24 Ultra has let me down so often that I've paid off the EE handset contract a year early. Guess what brand I'm going to look at to replace it with? Sony used to be a leader 🙁
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Reen
(@Reenie___) reported
@EE There’s no 5g coverage in my area. So why am I being billed for a 5g service. 🤔
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Gazza Noble
(@Gazza_Noble) reported
@EE Apparently you guys are down
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Giles Kirby 🇬🇧⚓
(@Gqak) reported
@EE My TV box has lost all channels, is there an issue with your TV service today? Rebooted ✅ Turned off and on again ✅
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Gary Hailes
(@GaryHailes) reported
So I have moved and have tried EE for internet. The promises most definitely do not match the service and to add insult to injury they want me to spend money for more equipment so they can supply what they said they would in the first place! Best provider, I think not. @EE
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Craig Hitchcock
(@craighitchcock) reported
The comfort of sitting down on a Saturday lunchtime to watch football on @tntsports … oh wait, I can’t because @EE @bt_uk can’t connect your existing tv package from one day to the next, leaving us without all our tv channels for over two weeks without a solid explanation.
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Gary Hailes
(@GaryHailes) reported
@EE I have tried that route to no avail. All you seem to want to do is sell me equipment. As it stands the service I have received has been worse than poor. As a 30 plus year customer I feel extremely let down.