EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Sevenoaks, Mitcham, Dartford, Purley, Bromley, Sutton and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Dell Smith
(@HowardDellSmit1) reported
from
Tolworth, England
@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rikki Burgess
(@925Ag_rikki) reported
@EE CAN SOMEONE GIVE ME MY NETWORK UNLOCK CODE FOR SONY EXPERIA L3 IV’E ALREADY FULFILLED MY CONTRACT AND IM ENTITLED TO THIS CODE. SAM HAS SENT ME FROM TRUST PILOT AS IM NOT AT ALL HAPPY WITH CUSTOMER SERVICES.
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William Masters (Hickmott)
(@OWilliamMasters) reported
@DPDgroup_news could learn a thing or 2 from @EE - the customer service difference was unbelievable! Spoke to a lovely woman called Eimear who not only took control of the problem but made me laugh so much I forgot how royally pissed off I was with DPD! #CustomerService
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Maris Ferguson
(@MarisFerguson3) reported
@EE I just topped up online and was automatically given a pack I don't want. How do I get a refund so I can purchase the pack I want. Also how do I cancel the auto pack renewal thing that appears to be linked to online payments. I never had this problem with paper vouchers.
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Mrs S
(@rstockton579) reported
@EE still No signal in the HD7 area. 2 days running now any idea when it will be fixed pleased.
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Building Trade Marketing
(@QuirkyFlair) reported
@ee @MartinSLewis red mark on credit score from old T-Mobile account back in 2012. I have no idea why i owe this £21 as no one has contacted to say. placed on account march 2021 no way of paying this outstanding balance. I've spoke to 14people at EE no one can help. #eedonoycare
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Pete
(@Salfordpete) reported
@LoverCulture @EE I'm having the same problem, I'm in Greater Manchester
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Bal 🏴🇮🇳🇨🇦🇰🇪🇬🇧
(@iluvcricket2) reported
Painstakingly slow process to transfer data from one Apple Watch to another @ee Your team member keeps asking me the same questions
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Mιʅσ
(@milopk_) reported
@EE hi, why has my service been "changed by my provider" (according to my phone notification) now I only have H+?
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Glasgow Born Islander
(@Super6Legend1) reported
@EE @rootmetrics I would if your broadband wasn't down. Aqua lights flashing 🤔
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L A U
(@LauraLovalot) reported
I will never recommend @GoEnjoy to anyone. Rescheduled a delivery without notification, and then Ryan decided he was just gonna go home instead of do his job. You’re super fast delivery is three days late. A very disappointing partnership from @EE !