EE outages and service status in Caterham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Caterham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 4, 10:29 AM GMT+1.
- Internet (74%)
- Phone (19%)
- E-mail (4%)
- Wi-fi (4%)
The latest reports from users having issues in Caterham come from postal codes CR3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caterham, England
The most recent EE outage reports came from the following cities: Croydon, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, Redhill, Epsom, Orpington, Reigate, Crawley, Coulsdon, and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Phone | 8 hours ago |
|
Croydon
|
Phone | 22 hours ago |
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Croydon
|
Phone | 3 days ago |
|
Westerham
|
Internet | 4 days ago |
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Croydon
|
Internet | 4 days ago |
|
Caterham
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, EnglandNever waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Adrian Bradley (@adebradley) reported from Croydon, England@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Simon Archer (@BelvedereVicar) reported from Crayford, England@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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petrolheadharry (@HarryHardy91) reported from Bromley, England@ee down again ? Not able to make any calls or internet
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Andy Smith (@SmudgerAndy) reported from Lambeth, EnglandHi @EE please get in touch ASAP to help resolve this request 👇
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Yémisi (@IAmYemisi) reported from Crayford, England6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandFor crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Searle (@PeterSe38295412) reported@EE Apparently thats already been done, but it hasnt. My broadband speed has been diabolical for over a year. I raised this in February this year. Since then your service has been nothing short of disgusting. Ive phoned again this morning and have been "promised" a call today.....
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Pete Searle (@PeterSe38295412) reported@EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.
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Richard Clifford-Ward (@riccliff) reportedOrdered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting
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Kirst ❤ (@kirst087) reported@EE when are you going to fix this? My upgrade was April, still can't order online 😤
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THE SARKY COCKNEY (@sarkeycockney) reported@Lewciie @EE It seems this is the norm. Ive just had another complaint opened without any intervention from me. They'll probably close it in a minute too.
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David (@davidofsussex) reported@StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.
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James Fleming (@Anarchy_Jim) reported@status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?
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Libbster (@Noodlepig) reported@EE your diagnostic bot bluntly does not work. Could I please have help from a human being. Thank you.
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Michelle Edmundson 💙 (@Shellebags) reported@EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?
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El Em (@elem1963) reported@EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT