EE Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: Coulsdon, London, Sevenoaks, Crawley, Croydon, Edenbridge, Warlingham, Orpington, Dorking, Bromley, Sidcup, Epsom, Reigate, Caterham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Coulsdon |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Sammy jo
(@tink1806) reported
from
Felbridge, England
@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Yardley
(@YardleyShooting) reported
EE isn't perfect, but I've stayed with them because they've good, functional, call centres. You can talk to real, sensible, people & they sort problems out quickly. I have had some signal issues with @EE. I don't think their coverage is as good as they claim but I like the staff.
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Martin Morris
(@snoopz46) reported
@EE wow what is with these prices. Looking at upgrades, been with you for over 10 years. Loads better deals out there, easily £15 cheaper a month with no up front cost. Why are the deals so bad?
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Roderick Swift 😃
(@rodswift2) reported
@YardleyShooting @EE This shows how important good customer service is to keep customers. IME US used to be the best for this in the 1980s-90's but has gone downhill since then with the UK doing the same. The same applies to how poor instruction manuals are these days.
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🍓
(@clapple101) reported
@EE thanks for having no signal in another area.. I was stranded !
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Gary Lavery NLP
(@garylaverynlp) reported
How is it when I want to make a CUSTOMER COMPLAINT and score the service, I don’t get the text message? Blind transfers, very naughty, explained the issue 4 times to unaccountable staff !!! @ee @Ofcom
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DaelpixPhotography 🎣📷🎥 (David)
(@DaelpixPhotos) reported
@kayderella @EE We have our Broadband with them. Never had a problem
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🅼🆁-🅱
(@PJBHC) reported
@EE Any explanation on why the signal has been so poor around HU4 for the past 2 weeks?
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Paul
(@paulbond86) reported
@EE customer service are shocking happy to set a mobile contract in a wrong name, not so helpful when it comes to correcting it.
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bald headed demon
(@MissXyn) reported
I know this useless @EE is gonna try and charge me after I called TWICEEE to cancel. Glad I called today to triple check and they didn’t cancel.
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Kivia Martins
(@kivia_m) reported
@EE it’s outrageous to hear that I have to wait 4 working days to have my internet back. You are a PHONE company so the least I expect from you is to send your engineers ASAP to fix your consumers issues. Absolutely disrespectful! I’m contacting OfCom now!