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EE Outage Report in Caterham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 02/26/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Beckenham, Croydon, Thornton Heath, Crawley, Sevenoaks, Bromley, Banstead, Sutton, Streatham, Twickenham, Purley, East Grinstead, Coldblow and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @EE once again I'm having to contact you about the lack of signal.Get text messages about missed calls,calls drop out or won't connect.i was told if more than 3 then to send an email to Chris Newby,but he's not bothered to respond.Tried everything your technical team recommend

  • imjeanvaljean Jasmine Rose (@imjeanvaljean) reported

    @EE I’m going to the USA next month and would like to use my current data and minutes allowance while there. I am a PAYG customer, can I enable Roam Abroad by texting ROAMING PASS to 150?

  • ItsJamesPowers James 🇬🇧 🇺🇦 (@ItsJamesPowers) reported

    @EE My DD has been taken and it appears that I've been charged £6.95 delivery due to completing the upgrade over the phone, I only called because the #MYEE System wouldn't allow it. charging me for your system errors seems very unfair!!

  • jakeclarke1306 J₳₭Ɇ (@jakeclarke1306) reported

    @KintmLu @EE Yup. My price increased from £51 p/m to £56. I’ll be going to another network for sure

  • phildiggens Philip (@phildiggens) reported

    @EE That’s my issue, despite the fact I live in a well populated urban area, this Openreach site tells me ‘ At the moment, we don't have any plans to upgrade your area to full fibre’. So I’m assuming it’s years away…?

  • Interestedpty Interest Edparty (@Interestedpty) reported

    @EE Hi, just received my iPhone 13 pro max with seal on the box broken. There was no protective bubble wrap at all. Called 150 and got fobbed off. What is supposed to happen? Not happy

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @EE @SidQuorn Ours is too, and has been for months,we are paying for a service we can't use. They will try telling you to use WiFi calling,what happens when away from home? Oh heres a new sim try that,still no signal,then the price increases too. Cant wait to be out of contract. Good Luck

  • KintmLu Smallz_Z (@KintmLu) reported

    @EE Really disappointed to see how much more EE was charging me after being with them for so long- (before they were EE) compared to other companies as a new customer.

  • megathersmith Megan Athersmith (@megathersmith) reported

    @EE spoke with you yesterday about signal issues - now I have no signal & WiFi calling isn’t working… no way to contact yourselves to resolve the issue…

  • BouLiLau Bou (@BouLiLau) reported

    @EE Hi, since Wednesday the connectivity on my broadband has been slow on two mobile devices. Even other gadgets I have are struggling to connect to it