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EE Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 12/28/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: Warlingham, London, Crawley, Croydon, Orpington, Dorking, Bromley, Sidcup, Epsom, Reigate, Caterham, Redhill, Coulsdon, Purley and Beckenham.

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City Problem Type Report Time
United KingdomWarlingham Internet
United KingdomWarlingham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCrawley Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • JayRyd3r 𝒥𝒶𝓎 (@JayRyd3r) reported from Bromley, England

    @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • conormoody Conor Moody (@conormoody) reported

    @EE @OpenreachHelp Happy Friday 29th Jan. 31 days of no landline & broadband with no guaranteed date for resolution.

  • M_EmSpeaks • Vanilla • M.E.A. (@M_EmSpeaks) reported

    @EE I have issues with my phone line at the moment, can’t even call 150. Doesn’t seem to work. HELP

  • ramtops 𝚖𝚊𝚌 𝚓𝚘𝚛𝚍𝚊𝚗 🕷🍿🐝 #rejoin 🇪🇺💙 (@ramtops) reported from City of Kingston upon Hull, England

    @DigitalStefan @EE Yes, EE said they didn't do it. Think it's shocking that they didn't *tell* me. I've always bought my phones from eBay without any problem. I've mailed the seller, who's going to do some digging, which is more than I expected for a three year old transaction.

  • Wot_a_Waster Kev (@Wot_a_Waster) reported

    @EE Are you having issues today? I can't make a call. Says mobile network not available

  • tariro_lorna Ruru🤪🤪 (@tariro_lorna) reported

    @EE It’s not working

  • sophie_talbot Sophie Talbot (@sophie_talbot) reported

    @EE Hi! I'm registered with Ee Perk Portal but every time I try and use the code it says its not valid. I can get a code? I've tried twice with different phones and it just says not valid. Can you help please? I'm trying to upgrade if that makes any difference?

  • Emma_Bowey Emma Bowey (@Emma_Bowey) reported

    @EE my Wi-Fi is down for the second time in two weeks, yet when I ring customer services I get told the lines are too busy and my call is dropped, with no option to wait in a queue. I need access to the internet to work, please tell me what my next steps should be

  • KathywithaK_13 💕 Kathy 💕 (@KathywithaK_13) reported

    @EE are there any broadband issues in the MK19 area. I’ve tried to phone but told to phone tomorrow which is no good when I have to work today. My current spend is 0.6 MBPS

  • ianlearly Ian Learmonth (@ianlearly) reported

    @EE @btsport I've had an issue logging into my online account for the last 2days. 2 chats with tech support , a Dm to yourselves and a call to 150 and still not resolved. One attempt at resolving this resulted in me logging in and getting someone else's plan and phone showing. Shocking!

  • Sophiemmnwx Sophie-May (@Sophiemmnwx) reported

    @EE I'm trying to enquire about getting a tablet added onto my current contract but online says to ring 150 and 150 auto service says I need to do it online I can't even get through to a person