EE outages and service status in Caterham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Caterham, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 2, 4:55 PM GMT+1.
- Internet (52%)
- Phone (22%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 2: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caterham, England
The most recent EE outage reports came from the following cities: Crawley, Horley, Croydon, Mitcham, East Molesey, Epsom, Westerham, Caterham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 4 hours ago |
|
Crawley
|
Wi-fi | 9 hours ago |
|
Horley
|
Internet | 13 hours ago |
|
Croydon
|
Phone | 1 day ago |
|
Croydon
|
Phone | 3 days ago |
|
Croydon
|
Phone | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Steve N (@stevejax2003) reported from Eltham, England@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Andrea Gillis (@angegillis) reported from Lambeth, England@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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It's me, John (@johnrahers) reported from Lambeth, England@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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✈️ B (@_beckid) reported from Croydon, England@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Phil (@feyipuk) reported from Crayford, England@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Kevin84 (@turvey84) reported from Crawley, EnglandWhat a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Matt Lawley (@mattlawley703) reported from Croydon, England@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hambcwgf (@hambcwgf) reported@EE Oh believe me I’d love to call but once I can call when home I’ve got no phone signal or WiFi so having your website working would be much better
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Eddy Crowe (@EddyCrowe) reported@MarkyTalk @EE I was with orange when Ee took over never got any loyalty at all so I left Ee for sky
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human (@GarethSalisbur1) reported@DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further
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Peter Hunter (@peterhunter1233) reported@MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.
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EMSsays (@EMSSays) reported@EE @SamsungMobile @SamsungUK are you just conmen? What a joke- 9 pound in parking and 2 hours for them to just say the phone’s damaged. How is their damage if you haven’t checked the phone??? Screen protector not been touched and they said no visual damage ??? It’s a known fault
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🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported@EE please fix your data connection, because yesterday, couldn’t use my data!!!!
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Sarah (@idlewildgirl) reported@aaron_mcr @EE wtf! How can they say that lol
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human (@GarethSalisbur1) reported@DerekAllan61 @EE EE are robbing lying ***** , got my bill down to £15 a month with customer services , then get a letter saying that I have to pay £26 a month a week after I got the bill down . Was straight back on the phone and told them I ain’t paying more than £15 a month and that’s that.
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JP Glover 🏳️🌈 (@jpglover1982) reported@EE need some help guys, done messaging told to ring 150 and 150 are not able to assist I need to speak to someone regarding ee one up rewards
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Ryan (@ryan_eccles9) reported@DerekAllan61 @EE When my contract finishes with @EE at Christmas I won't be renewing either ridiculous been with them 12 years prices and 5g coverage is terrible