EE

EE Outage Report in Caterham, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caterham, Surrey, England 02/19/2026 08:30

February 19: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent EE outage reports came from the following cities: London, Banstead, Sutton, Streatham, Sevenoaks, Twickenham, Beckenham, Croydon, Purley, East Grinstead, Coldblow, Dorking, Epsom, West Wickham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DawnTivendale Dawn Tivendale-Wood (@DawnTivendale) reported

    @EE It ok , I’ve been in the phone to a technical advisor already for ages this morning - she couldn’t do anything other than advise that the signal was bad because the mast is down . Can you fix the mast? That would solve my problem!

  • Matsur1_san Matsuri (@Matsur1_san) reported

    @EE @NobletheFourth Fix his connection then

  • rstoeber Robert Stoeber (@rstoeber) reported

    Does @EE actually store passwords in clear text? I got an email from John Bonner, Executive Customer Resolution Team saying: If you can’t call me, please email me back to confirm the: name on the account 3rd and 5th characters of the account password.

  • DawnCronogue Dawn Cronogue (Cox) (@DawnCronogue) reported

    @EE can you help in a billing query your automated chat was less than useless and have tried calling twice and both times on hold for almost 20 mins and no answer?

  • stefanjl15 StefanJamesLudlow... (@stefanjl15) reported

    @EE my iphone is saying no sim. Had no problems until this week. Had the phone a year. The sim is in correctly and I’ve tried restarting my phone. Any tips to get it working again? Thanks

  • bbear69 Andy Brown (Brownie) (@bbear69) reported

    @cococole @EE Boooooo I've been with tesco for over 10 years and they've never put the prices up once

  • tonyproctor93 Tony Proctor (@tonyproctor93) reported

    @EE hi, what do I need to do to upgrade to a sim only deal? I’m currently a pay as you go customer but want to keep my current number, can I do it online?

  • chalkychap Andy (@chalkychap) reported

    @EE Maybe billing is the wrong word in relation to #EE PAYG accounts. Can a PAYG customer look at their usage history to see calls, texts and data usage? Just trying to understand how you might be able to keep track of usage on PAYG. TIA.

  • elaineduggan Elaine Duggan (@elaineduggan) reported

    @EE I need someone to call me as my husband and I have a problem.

  • FleabagSilverm1 Hedwig Wendell-Crumb (@FleabagSilverm1) reported

    @EE my interweb not working. Please help. Can't watch brown bear on netflix