EE Outage Report in Caterham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent EE outage reports came from the following cities: London, Banstead, Sutton, Streatham, Sevenoaks, Twickenham, Beckenham, Croydon, Purley, East Grinstead, Coldblow, Dorking, Epsom, West Wickham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Banstead |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Sutton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah✨
(@Sazzyness) reported
@EE Called Friday & yesterday for an hour & a half in total only for the same issue to still arise. Can't fault your guides though who have been helpful if unsuccessful. Will call again later & hopefully it'll be 3rd time lucky 🤞
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Luke Turner
(@Luketurner555) reported
@EE @SerenAwst Why is your network so **** lately? Signal is pathetic
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Joanna Kathleen
(@joannakloane) reported
After over 25 years as a @ThreeUK customer I’ve decided to move to @EE. Immediate difference is improved coverage and helpfulness of EE guides. Three, your company sucks, your service is appalling and your staff are a disgrace. #CustomerExperience
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Andy Whyte
(@AndyWhyte_) reported
@EE still no update. the order number i've been given (by having to call up) doesn't show any order online and your online chat says it's closed while literally quoting hours that would mean it is open. how do i complain? this is beyond bad.
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Mañana Mañana! 👩🏼🚀🪩🧑🏼🚀🪩👨🏼🚀 🌠
(@Welsh_Lion) reported
@EE - hi - Can’t top up my phone - all saved cards being declined - try adding new Mastercard Debit card and it says it doesn’t accept this type of card - try adding a MASTERCARD instead?!? I’ve spent an hour trying now. What’s the problem? I’ve spent over an hour trying now.
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Anne Tighe
(@anatig1) reported
@EE I am so disappointed with the service from EE. I have been told it’s my phone, the construction of the house, which incidentally has remained static for the last 10 years. You really need to solve this problem without any condescension! The signal is not constant.
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The UK Gnome
(@UKgnome) reported
@EE I don’t have enough signal to make a call. I get pockets of signal to send tweets.
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Kev Mather
(@cxkev) reported
@EE I've already tried, absolutely useless, rang to cancel, cancellatons said they'd pass me to billing to remove the charge. When eventually got through to them they refused to remove the charge and refused to cancel my account.
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Anne Tighe
(@anatig1) reported
@SerenAwst @EE @bt_uk It’s an appalling service, I am so disappointed with EE
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Pastor Renato, internado no hospício do Tw-i-tter
(@renatoyamane) reported
@EE I'm in the queue to talk to someone... The waiting time is over 20 minutes. Is there any other option to contact you? There is nothing that can help on the previous link that you informed.