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EE Outage Report in Leatherhead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Leatherhead, Surrey, England 09/18/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent EE outage reports came from the following cities: London, Byfleet, Epsom, Croydon, Southwark, Mitcham, Purley, Hounslow, Coulsdon, Kingston upon Thames, Godalming, Walton-on-Thames, Woking, Wandsworth and Guildford.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomByfleet Phone
United KingdomEpsom Wi-fi
United KingdomLondon Internet
United KingdomEpsom Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • damawa42 Daniel W (@damawa42) reported

    @EE You've sent me four SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.

  • stevevar74 stevevarney (@stevevar74) reported

    @EE CM7 AREA FIBIRE PROFILE VER POOR AND SYNC SPEEDS NOT WITH SCOPE SPEE 20MB INSTEAD OF 38MB

  • CloutPolice6 SantanaNYC (@CloutPolice6) reported

    @EE @simariot Hi I am having this same issue. I am in Bali Indonesia and my bank otp codes are not coming through via sms. I really need this resolved as asp as I have already spoken to your 2nd line support in U.K. who clarified there will be no issues as I am on monthly plan pls help thanks

  • Cullimore Darren Cullimore (@Cullimore) reported

    How do I remove a @EE NETWORK STATUS email if I can't rem my old phone number to login to unsubscribe from the emails?

  • kungwhew kungwhew (@kungwhew) reported

    Hello @EE I am unable to setup a recurring PAYG pack with a credit card, can you help?

  • denisee75 Denise Seager (@denisee75) reported

    @EE I switched to your Broadband and Landline on 23rd Dec. Since then, my landline has been at fault and my broadband below the guaranteed minimum. The last booked engineer didn't even turn up. You've since put up the price for a service I don't receive! #exhausted #stressed

  • vachnsneiz Vachn Sneiz (@vachnsneiz) reported

    @Rossva1189 @EE Me to wtf

  • Guy23Rich Richie (@Guy23Rich) reported

    @EE when’s the next release of ps5 please? that’s the real problem I need help with.

  • FORMATLDN FORMAT.LDN® (@FORMATLDN) reported

    hey @EE slight issue, phone stolen and no way of contacting you :(

  • charlotteolrod charlotte olrod (@charlotteolrod) reported

    @EE why is my bill almost £70 when it should be £52?! App is down and can’t get through on the phone…