EE

EE Outage Report in Leatherhead, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Leatherhead come from postal codes KT22.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Leatherhead, Surrey, England 02/04/2026 19:15

February 04: Problems at EE

EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Hounslow, Richmond, Southwark, Purley, Redhill, Chertsey, Wallington, Coulsdon, Woking, Leatherhead, Wandsworth, Ashtead and Merton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHounslow Phone
United KingdomRichmond Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gbrlll Gabriella Lee (@gbrlll) reported

    @EE Hello, I’m trying to help my mum transfer her number and I keep getting a technical error problem at your end. Any idea when it will be fixed as I need to go home soon!

  • jenjensmith84 jen smith (@jenjensmith84) reported from Coventry, England

    @EE god sake just about to pay for my #Radio #one tickets literally at check out and I lost connectivity....number 1 service my *** 😒

  • NormalHerbz Technobud (@NormalHerbz) reported

    Trying to add a data plan to my Apple Watch. Spent an hour on the phone to @EE. Technical Support couldn't comprehend what I was even asking. Told me a load of guff. Complained by email.

  • DigitalJonathan Jonathan Phillips 🇺🇦 (@DigitalJonathan) reported

    Ok folks, I need your help. A friend and neighbour has opened her home to a Ukrainian family and has asked if I can help with a UK phone. I only know iPhone, never used Android and dunno what’s best. Would @EE , @O2 , @ThreeUK like to help?

  • jenjensmith84 jen smith (@jenjensmith84) reported from Coventry, England

    @EE god sake just about to pay for my #Radio #one tickets literally at check out and I lost connectivity....number 1 service my *** 😒

  • la_tyrer Lisa Tyrer (@la_tyrer) reported

    @EE I’ve been on hold for 82 minutes to sort out my elderly mothers phone. This is awful

  • Jonssmith8 Jonssmith (@Jonssmith8) reported

    @EE I had a busy week planned but your lying c*nt employee has cancelled my request to cancel a new contact I took out within ten minutes of a call. I have been a customer of yours for nearly 15 years. You've tried to leave me with a phone that doesn't do a single job I need!

  • Jonssmith8 Jonssmith (@Jonssmith8) reported

    @EE So can you help or do I complain about your theft to ofcom and trading standards? Lying thieving pigs!

  • nealjcarter Neal Carter (@nealjcarter) reported

    @EE You keep reducing my fibre from 300mbps to 100mbps. If I text a technical ‘bot’ contact number from EE that was used previously last week, I can issue a refresh command which does reset the connection back to 300. Please can you arrange for this to be looked into thanks.

  • Jonssmith8 Jonssmith (@Jonssmith8) reported

    @EE I've been a customer for nearly 15 years and the phone upgrade I have just taken out doesn't work for me. In less then 24hrs I tried to cancel my order and revert to my old package. Your c*nt employee said it was fine but then cancelled my request for no reason!