EE Outage Report in Leatherhead, Surrey, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Leatherhead, England

The most recent EE outage reports came from the following cities: Wandsworth, Thornton Heath, Hounslow, Croydon, Redhill, Weybridge, Southwark, Epsom, Purley, Guildford, Sunbury-on-Thames, Kingston upon Thames, Caterham, Woking, and Worcester Park.

City	Problem Type	Report Time
Wandsworth	Internet	21 hours ago
Thornton Heath	Phone	2 days ago
Hounslow	Internet	2 days ago
Hounslow	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  holly (@ANOBRAINHOLLY) reported 6 seconds ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Wes Baggaley (@wesdbag) reported 5 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Ian Davies (@TheMist1701) reported 9 minutes ago from Spelthorne District, England

  @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

• 
  LukeClark (@LukeCla49671833) reported 14 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Wes Baggaley (@wesdbag) reported 15 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Wes Baggaley (@wesdbag) reported 16 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  dominnique karetsos (@DKaretsos) reported 17 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Mr P (@adrian_pennelli) reported 27 minutes ago from Croydon, England

  @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

• 
  🧘🏾‍♀️ (@bukkushan) reported 27 minutes ago from Croydon, England

  @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

• 
  David (@David25892) reported 27 minutes ago from Lambeth, England

  @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

• 
  ponkysue (@ponkysue2) reported 28 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 29 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

• 
  veronique enright☀️ (@Veronique7) reported 29 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 33 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  kev beaumont (@kevbeaumont1984) reported 34 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 35 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

• 
  Mr P (@adrian_pennelli) reported 41 minutes ago from Croydon, England

  So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

• 
  DarkBeige (@Beige29) reported 42 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Mr P (@adrian_pennelli) reported 44 minutes ago from Croydon, England

  So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

• 
  It's me, John (@johnrahers) reported 52 minutes ago from Lambeth, England

  @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grifter (@Grifter_62) reported 8 minutes ago

  @EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service

• 
  Grifter (@Grifter_62) reported 8 minutes ago

  @EE Nope nothing works your engineer told me this in addition he said you have two working days to solve a problem without compensation for the customer so let me get this right I have to pay you for two days for no service???? EE bullshit will air this as far and wide as I can

• 
  Mr G (@Taffinexile) reported 9 minutes ago

  @EE Leave me hanging on for an hour then cut me off? My phone is literally the difference between life and death. Any changes in condition require me to Immediately call doctors. Well done, you've just lost a life long customer.

• 
  Danny Lambert (@Lambert8Danny) reported 10 minutes ago

  @EE Mine still not working

• 
  Sharron C Best (@sharron333) reported 13 minutes ago from Shefford, England

  @EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...

• 
  Martine Stigter (@MartineStigter) reported 14 minutes ago

  @EE I still have no calls, texts or mobile data. This has been ongoing since Thursday morning. I will yet again go to my local EE shop to see if the problem is with my phone or your outage. Your official line is, as on previous days, that the problem has been fixed. It is not.

• 
  ⚜️Antony - (Sketch271293)⚜️ (@ant_2712) reported 16 minutes ago

  @EE @meggis18 I'm also having these Broadband issues, it doesn't matter if U restart the router, and it doesn't matter if you get a solid green light, the broadband router name still does not show up.. nevermind appear then disappears. It straight up just does not show.

• 
  GEORGE GRIFFITHS (@GEORGEGRIF26827) reported 18 minutes ago

  @EE Is phone signal ment to be fixed? I still can't get any signal or data. I've restarted my phone multiple times.

• 
  🦦 mega evolution charisard (@charisphernelia) reported 19 minutes ago

  @EE I already submitted one yesterday but it said it would take 7 days to hear back. I am rapidly running out of time before my contract prices rises so I would like a quicker solution please, given that it has already been 3 weeks and no solution

• 
  🦦 mega evolution charisard (@charisphernelia) reported 20 minutes ago

  @EE it was incorrectly suspended, and then locked on the basis that the trust and support team would unlock it and remove the suspension, but it's been weeks and i have only received 1 call to solve it which i missed, so the case is now closed and i still cannot access it