EE Outage Report in Leatherhead, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Leatherhead come from postal codes KT22.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent EE outage reports came from the following cities: Wandsworth, London, Southwark, Dorking, Epsom, Croydon, Hounslow, Richmond, Purley, Redhill, Chertsey, Wallington, Coulsdon, Woking and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
-
paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
-
Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
-
Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
-
Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
-
Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
-
Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
-
Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
-
Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
-
Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
-
Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
-
Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
-
Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
-
#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamesy McJamesface 🐘 moved over to Mastodon 🐘
(@worldofdel) reported
Morning @EE, having a minor crisis and of course I need to gift some data to help resolve it. Typically just as I need it your data gifting service seems to be down today. Please can you help. I tried 150 to no avail.
-
Victoria
(@vicky_s_owens) reported
@EE Are you having issues in the LE10 area? Not the only person to say this, so it’s not my phone having issues. My phone try’s to use 4G but won’t work, so it switches to 3G and works okay. But 3G isn’t what I pay for so…
-
🌈 Debbie G
(@zuzuspetals6) reported
@EE 2. the upgrade will then be cancelled and I have to apply again and have it delivered to my home address. Do I have to wait till you receive it back? I’m thinking about changing network
-
Hilary
(@hilarythecook) reported
@EE I’ve changed my provider and have one of your routers. I was told on phone that you couldn’t send a Jiffy bag out for equipment as I didn’t cancel by phone and to take it to my local recycling centre. I don’t have a car and am not allowed to visit on foot. 1/2
-
Mrs Szy
(@MySzyVoice) reported
Once again @EE killing customer service 👏🏼 👏🏼 Thankyou!
-
Matt Butcher
(@MattCB75) reported
@EE any chance you might stop making 'essential improvements' in the Poole area soon? According to the messages you send you've spent 31(!)days since May doing this. Wiping out my signal. You must have improved things by now surely?
-
Rhydian Edwards
(@rhydsnewi) reported
@J9ybb @MartinSLewis In theory this is true. In practice the local @EE mast lasts about half an hour in a power cut on whatever backup its running then goes off. Being a rural area there isn't another EE mast within range, so there goes phone service.
-
Scott
(@scott_0708) reported
Moving from Sky broadband to @EE was the worse decision! 8 days still no internet and now being told I can't cancel it!
-
🌈 Debbie G
(@zuzuspetals6) reported
@EE 1. hello, I’ve upgraded online but the EE shop won’t let me pick it up as I don’t have a driving licence and my passport is out of date. I used my work ID last time. Can you cancel the upgrade? I’ve been told I have to wait 2 weeks till the phone is returned to yourselves…
-
Mart Verallo John
(@MartynJohnPR) reported
@EE Hi guys. Having some problems with my new SIM from you. Your site and app doesn't recognise the number (so i cant add it to my account) and my phone is saying it's "Not Provisioned" - can't make any calls / text / or data. It's my primary work device and stuck on hold atm