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EE Outage Report in Leatherhead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Leatherhead, Surrey, England 03/01/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent EE outage reports came from the following cities: Hounslow, London, Croydon, Horley, Southwark, Thornton Heath, Wandsworth, Woking, Banstead, Sutton, Streatham, Twickenham, Purley, Dorking and Epsom.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • coffeemadman Jonathon Greenhow (@coffeemadman) reported from Lambeth, England

    Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sammypops Dr Samantha Haley-Horsfall 💙 (@sammypops) reported

    @EE can someone please help us with our upgrade order. It’s been over a month now.

  • JoeMunroEllis Joe Ellis (@JoeMunroEllis) reported

    @EE I changed my delivery address with you guys, even called up to have it changed and you STILL sent my new phone to my old address. And there's no customer service on Fridays. Good one.

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    I always said that customer service @EE was purely an aspiration and now you get recorded message saying to call back tomorrow. What sort of half baked operation are they running??!!

  • PaturiVenkata Venkata Paturi (@PaturiVenkata) reported

    @EE trying to get hold of a customer service representative since 90 min and no luck. Why is the office closed today? I get to hear that you are extremely busy or the office is currently closed! I got my number disconnected and no clue why that’s done! #unacceptable #ridiculous

  • Lolahoch Lolahoch (@Lolahoch) reported

    @EE why has the ‘office is currently closed’ message been on all this morning? I need customer support so please could someone be there to answer? Thanks

  • IS_Knight IS Knight (@IS_Knight) reported

    @ee Are there issues with 5G in the west midlands (specifically WV14)? I usually get a strong amd fast 5G signal, but its been 4G only for a few days (at least)

  • bigw33d Naz (@bigw33d) reported

    @EE I've been trying to contact you by calling and chat, for 40 mins. But not managed it yet. I keep getting a 'we're not open today' message when trying to call. Thought you were the best UK network??

  • midwinterJ James Midwinter (@midwinterJ) reported

    @EE @AJWofthedead Having exactly the same issue, very disappointed that I haven't received my phone, or even a dispatch notification. Customer services line is literally not even taking calls, this just isn't good enough

  • Martybhoy_79 Marty° (@Martybhoy_79) reported

    @EE Hi, can someone help about my phone being lost please? Tried calling you but it’s busy and it says call back tomorrow.

  • Dazwright999 Daz (@Dazwright999) reported

    @EE been trying to speak to a customer service advisor for over an hour now. Advised to call back later (unable to due to work) or tomorrow......is this your usual standard of customer service?