EE

EE Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT23.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Leatherhead, Surrey, England 07/01/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent EE outage reports came from the following cities: London, Southwark, Mitcham, Croydon, Twickenham, Walton-on-Thames, Streatham, Banstead, Hounslow, Ashford, Merton, Guildford, Thornton Heath, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomMitcham Wi-fi

Community Discussion

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EE Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • delgibbons Derek Gibbons (@delgibbons) reported

    @EE paying more and more all the time and your service is horrendous, getting worse all the time. No data at all between Waterloo and twickenham on the train. What’s the point?! Useless

  • k71vnh kevin harding (@k71vnh) reported

    @EE Tried that and service was poor, I have Zero WiFi in my garden (which i had with BT equipment) I can see all my neighbours WiFi signals but not my own despite having extenders at cost to you ! His answer its only for in the house !!!!! 🤬🤬🤬

  • GE0FFGOODWIN Geoff Goodwin (@GE0FFGOODWIN) reported

    Just upgraded my deal with @ee. Part of that was a Honor X8a tablet. Set up done, including copying the stuff off my iPhone. Can't find any of it on the tablet. I've accessed @ee "Help", waded through 20 pages of problems and found nothing relevant. Waste of space!

  • egyptgodhor 𓅃𓀭 hor (@egyptgodhor) reported

    @ee GET ME BETTER SIGNAL! NOW OR ITS BACK TO ANUBIS IM SENDING YOU BACK TO ANUBIS UNTIL I CAN MAKE A PHONE CALL!!!!!

  • gho3t_lord GHO3T_lord writes horror (@gho3t_lord) reported

    Hey @EE ANY UPDATE ON THE INTERNET ISSUES I need access to my mac for my job, so any updates at all please?

  • Investment4Adam Adam (@Investment4Adam) reported

    @reb40 @EE Having the same problem with @EE at the moment. Even had a reply acknowledging my complaint but then they have done nothing again. Had multiple mobiles with them as well as broadband for years but just proof loyalty counts for nothing with some companies

  • trevoramorris TM (@trevoramorris) reported

    @reb40 @EE I think the general approach is the customer is a nuisance who interferes in the running of our business

  • k71vnh kevin harding (@k71vnh) reported

    @EE literally the worst WiFi in the world ! Do not believe the hype people!

  • Dave04057726 MerseyRed (@Dave04057726) reported

    @EE Hi, the app now came back on this morning as the message said the app was down while essential maintenance was carried out so I've now managed to place the order

  • DinaOlling1310 Dina Ollington (@DinaOlling1310) reported

    We are in the middle of having the worst customer experience with BT/ee. @EE. @bt_uk This is a catalogue of disaster! We reported loss of broadband on 18th June. 2wks later, over10 phone calls, multiple engineers;they still are incapable of listening & fixing a simple problem