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EE outages and service status in Leatherhead, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Leatherhead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 11, 4:40 PM GMT+1.
  • 75% Internet (75%)
  • 15% Wi-fi (15%)
  • 9% Phone (9%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in Leatherhead come from postal codes KT24 and KT22 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leatherhead, England

The most recent EE outage reports came from the following cities: Woking, Croydon, Leatherhead, Guildford, Wandsworth, Thornton Heath, Hounslow, Redhill, Weybridge, Epsom, Purley, Sunbury-on-Thames, Kingston upon Thames, Caterham, and Worcester Park.

CityProblem TypeReport Time
Woking Internet 2 days ago
Croydon Wi-fi 4 days ago
Leatherhead Internet 5 days ago
Croydon Internet 5 days ago
Leatherhead Internet 6 days ago
Leatherhead Internet 6 days ago

Nearby cities with recent reports

Croydon

2 recent signals

4 days ago
Woking

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • jfkent93
    James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • MikeT72336576
    Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • matt_sexton
    Matthew Sexton (@matt_sexton) reported from Croydon, England

    Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • LawenLawko
    Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, England

    Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • knolanuk
    Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • Tute
    Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • gary2323
    G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • TheChauffeur_
    Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • NigeldMathias
    Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • EwanJStevenson
    Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ItzCyberCell
    ItzCyberCell (@ItzCyberCell) reported

    A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

  • Xx_Jay_P_xX
    Jay-P-Gaming (@Xx_Jay_P_xX) reported

    Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

  • bartisimmo
    working class hero (@bartisimmo) reported

    @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

  • Dirtypawz__
    Dirtypawz_ (@Dirtypawz__) reported

    @TheWobblyGamer @EE My EE has been solid tbh, touch wood. Contract up in November and I'm still switching as I'm sick of their price hikes. I pay a stupid ammount for 1Gbps. I'm going to either zen brrroardband or UFibre, half the price for the same and no mid contract price hikes.

  • theGrimey
    Tobes (@theGrimey) reported

    @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

  • MrsLScotland
    Sheila (@MrsLScotland) reported

    @EE This was useless went into a text loop with a diagnostic BOT 😳, I say it’s the actual phones (instruments) are disconnected. BOT says your line is working well what’s the problem I repeat the answer the BOT repeats the question. On and on and on .. help please

  • JesusLuvsYooh
    Stephen Allen (@JesusLuvsYooh) reported

    @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!

  • deborahsacks
    Deborah Sacks (@deborahsacks) reported

    Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

  • benwiddowson
    ben widdowson (@benwiddowson) reported

    @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

  • DipDabDave
    Dave Nichols (@DipDabDave) reported

    @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍