EE Outage Report in Leatherhead, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Leatherhead come from postal codes KT23.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent EE outage reports came from the following cities: Walton-on-Thames, London, Twickenham, Mitcham, Croydon, Streatham, Banstead, Southwark, Hounslow, Ashford, Merton, Guildford, Thornton Heath, Feltham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HippieKid
(@HippieKidv1) reported
@EE whats the email i would send skys final bill to ? to get the cancel fee back
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Josh
(@J_Black95) reported
@EE Hi I need assistance with my ee account. I can't use my phone and I cannot sign in as it asks for a passcode that is sent to my text. The other issue is that I am in Australia. I cannot call the number as my phone is unable to connect to a network
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The Duke
(@KevinYo74314038) reported
@EE Thank you for your quick response. Yes, I do feel let down especially when considering the amount of money I spend with you each month. I think your customer contract arrangements and complaints procedures need updating. I don't feel confident in getting a resolution in 150.
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Jonty
(@JontySolomons) reported
@EE switched over to you for broadband. You disconnected my equipment and left Some of my left some disconnected and consequently no longer working, and you say nothing you can do. Really poor.
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The Duke
(@KevinYo74314038) reported
@EE Can you tell me why it is so difficult to talk to a supervisor or manager? Also, why are complaints closed without confirming the issue has been resolved or understood?
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Donna
(@dmaccormackx) reported
@EE since Tuesday most calls aren't getting through to me, going straight to voicemail and I get a text about a missed call yet you're telling me there is no issue???
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MagicAsh
(@MagicAsh16) reported
@EE The website/app is absolute pants. Think I’m done with EE. Nothing user friendly about the app and some of us don’t want to be on the phone to a customer sales rep
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mark lindsay
(@markybhoy75) reported
from
Stanwix, England
1 @EE Avoid these cowboys 15 year EE customer Please read Currently waiting to be switched over to fibre. Supposedly 13th no show No reason given Then last Thursday no show No reason given Yesterday no show Continued
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JFT39
(@FutbolfanG) reported
@EE I’m not receding verification texts but can get phone calls from the same sender Signal is constant 1 bar
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paul B Toovey (paul2v) 💙 #bluefornhs
(@paul2v) reported
@EE that's this about The Government is set to test its emergency alert system 🚨 please?