EE Outage Report in Leatherhead, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Southwark, Purley, Croydon, Guildford, Worcester Park, Carshalton, Hounslow, Horley, Thornton Heath, Woking, Banstead, Sutton and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Epsom, England
Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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shams
(@SaaShamsu) reported
from
Wandsworth, England
@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Dell Smith
(@HowardDellSmit1) reported
from
Tolworth, England
@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ivy Cottage Baker
(@Ivycottagebaker) reported
@markhillary You're lucky @EE have had us down without any communication. Been using WiFi calling and even the bloody landline to sort orders out. Notice my payments still go out on time though.
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Rose Kitoyi Otieno
(@RoseKitoyi) reported
@EE I have had no network coverage since 11am.. This is a total disgrace
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𝕷𝖆𝖚𝖗𝖆
(@lawr_rawrVR) reported
@bt_uk demand sent close to midnight for nearly 3x my tariff after switch from @EE all whilst being without Internet for nearly 10 days, mid uni & work bc of their engineers...oh & I had to chase @BTSopenreach for my appt that just wasn't rebooked...want EE back so bad!!
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Simon Says!
(@sliktrik) reported
What kind of half-arsed network support function do you run @EE fixed 5G on a business account and it doesn’t work with plain old FTP (but it does when paired with my iPhone) and your ‘help-desk’ answer is we don’t support that and you’ll wait 4+ weeks for a reason why #seriously
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Rachel Fox
(@rachelkfox_) reported
@EE you need to answer me on your chat or on here or somewhere. I'm 2 weeks without a phone yet paying the whole time - unbelievably bad service in all ways!
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DaelpixPhotography 🎣📷🎥 (David)
(@DaelpixPhotos) reported
@kayderella @EE We have our Broadband with them. Never had a problem
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Rhydian
(@grhydian) reported
Hey @EE I'd love to keep using the network you boast so much about, but when your app logs me out no matter which option I choose, it becomes more than a little hard...
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Gary Lavery NLP
(@garylaverynlp) reported
Why don’t the advisors at @ee contact centres announce WHY I AM CALL UP to each other, instead of blind transferring calls NIGHTMARE, I’ve now had to explain 4 TIMES the reason for my call and still no solutions. 0ver 1 hour trying to find a solution. #CustomerService …
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Chris. Unabashed Metalcore Enjoyer.
(@fakerealhistory) reported
@EE Your internet service tonight has been nothing short of shocking.
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Chris Milner
(@chris_railway) reported
@Staplefordtrain @markhillary @EE Ah. Explains why RTT response was so poor last Sat.