EE Outage Report in Woking, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Woking come from postal codes GU21 and GU22.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Woking, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Woking, Surrey, England
The most recent EE outage reports came from the following cities: London, Camberley, Wokingham, Bracknell, Aldershot, Yateley, Dorking, Hounslow, Richmond, Chertsey, Woking, Warfield, Leatherhead, Ashtead and Shepperton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Clark
(@rawker28) reported
@EE Hi, are there any problems with the EE SMS service? This morning when I send a text it won't send and says to try again. I can receive texts ok but can't send. My mobile phone is a Motorola. Thanks Richard.
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Martin Ricketts
(@martin1ricketts) reported
@EE your internet service is awful, it goes down for several minutes several times a day. So frustrating 😡
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Ludwig Ledbury*
(@LudwigLedbury) reported
It's raining again, que the shite Internet connection. Come on @EE, sort this out. Trying to have a video call with my mum who has Parkinsons and dementia so to add to the usual issues (caused by my lovely mum) again I have to contend with dial-up speeds. #frustration
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Lee Morley
(@Smooth2014) reported
@EE Ordered My Upgrade On Sunday And To My Shock Once It Had Been Completed I Got A Text With Link To Your Tracker But Never Got Any E Mail Confirmation So Has This Way Of Confirmation Been Change At All ??
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EFCSD
(@EFCSD5) reported
@EE any chance of you actually helping connect my watch 4 please..... the wearable app says contact you but now apparently you should have set up a watch plan yesterday at the same time as the sim.... not impressed explained why I was moving in store and expected better. Cancel?
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Jules🕷❄🇪🇺
(@jubu8) reported
@EE I never use all the data on my plan, is there a way of somehow donating that (+some calls and texts) to homeless people that may need it? Is this a thing? Can it be a thing? Anyone know? #homelessness
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Gatesy
(@gatesy333) reported
@EE - could someone help with transfer of my old number? Tried the online form, been on hold via phone support.
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ReliefWithBeef
(@ReliefWithBeef) reported
@parkendgoodison @EE I had this issue, if you upgrade over the phone/live chat there are no issues.
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Nige
(@Nigeishere) reported
@ee I'm 100 miles from home now and had to give up on using the mobile signal and use WhatsApp via wifi fo a call. What the ***** happening to your service?? Its darlek central. Stop. Start. Interference. Kkhhhrrsssttttssshh
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Griffter
(@Griffter1927) reported
@EE is completely knackered Central, West and North Cardiff for me. Can’t comment if no service affects other areas. They’re not responding. @OmbudServices