EE Outage Report in Woking, Surrey, England
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The latest reports from users having issues in Woking come from postal codes GU21.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Woking, Surrey, England
The most recent EE outage reports came from the following cities: London, Hounslow, Camberley, Woking, Twickenham, Wokingham, Bracknell, Aldershot, Yateley, Dorking, Richmond, Chertsey, Warfield, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mick campbell
(@mickycmitchell) reported
@EE Retentions should have called us but they never….ohh well ee’s loss when I take all 4 lines with us
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Amy ❤️ Louise 🔴⚪️ AFC
(@_Amy__Louise_) reported
@nicv27 @EE I had this issue, received a text about waiving the months left, but the app was asking me to send the phone back. If you phone them or use the online chat to upgrade they’ll sort it for you, had my upgrade and got to keep the other phone.
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V S
(@VS7133534952359) reported
@EE really disappointed with EE today. If I raise a complaint over the phone to your advisors and manager, I don't expect to receive a text msg within 20 seconds saying you've closed the complaint. I also expect you to review your previous recordings as it was clear I was misled
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Gary Curwood
(@welshboygaza) reported
@EE Can you get someone to message about an upgrade. Im not spending another 40 mins on the phone to someone who clearly doesnt care about customer service. If not then no worries ill be cancelling all contracts
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Dave 🏴
(@Big_Grumps) reported
@EE your app is terrible. I've never been able to access WiFi controls. Always asks me to set it up and connect to my WiFi, which I already am. Just keeps displaying the same message to try to connect to it. Every time I open the app, it makes me log in and set up a pin too.
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brendanfuller
(@brendanfuller) reported
@EE hi I think I have had a fraudulent order placed on my account but I can’t get through to customer services can you help me here?
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 23-12-2025 0000hrs - 03-01-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE
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jess .ᐟ ⋆｡°✩
(@MEENAJUTLAS) reported
@EE OMFG ITS GONE DOWN AGAIN. i’m actually getting beyond annoyed now
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Liam Dunne
(@LiamAaronDunne) reported
@EE are stressing me out, should've received a gamecard with my rog ally, didn't receive it and can't help over online chat.
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Steve Grant
(@SteveGrant1983) reported
@EE How can I actually speak to someone about accessing my account? I've been unable to log in for months and you still seem incapable/unwilling to help. OTP never gets sent to my phone. This new "Digital IVR" nonsense doesn't work, said I'd get a call within 15 minutes 3 hrs ago