EE outages and service status in Woking, England

Problems in the last 24 hours in Woking, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Woking, England

The most recent EE outage reports came from the following cities: Hounslow, Crowthorne, Hampton, Woking, Shepperton, Guildford, Aldershot, East Molesey, Godalming, Fleet, Bracknell, and Feltham.

City	Problem Type	Report Time
Hounslow	Phone	16 hours ago
Crowthorne	Internet	12 days ago
Hampton	Phone	15 days ago
Woking	Phone	16 days ago
Shepperton	Total Blackout	20 days ago
Guildford	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 32 seconds ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  CFCHadders (@NeilHadley2) reported 2 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 3 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Wes Baggaley (@wesdbag) reported 8 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  x.acity01 (@xacity01) reported 10 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 12 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  ❤Rebecca 4Q35❤ (@Rsp4Q) reported 13 minutes ago from Farnham, England

  @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

• 
  Jack Holliday (@JHollid) reported 23 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Anit (@anit3) reported 24 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Theresa Godly (@GodlyTheresa) reported 25 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Paul Harris (@slowalloon) reported 26 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Anit (@anit3) reported 28 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Paul Hunsdon (@Hunsy1969) reported 35 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  PM 🇺🇦 (@prasulm) reported 35 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Joe Miller (@joemiller862) reported 40 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Jim Gormley (@JimGormleyPhoto) reported 44 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  Nick Swan (@MrNickSwan) reported 48 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Victoria Seaman (@VixSeaman) reported 54 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  zo (@zooooeee_x) reported 56 minutes ago from Godalming, England

  @EE please could you help?

• 
  Casper Moore (@cgmoore16) reported 57 minutes ago from Godalming, England

  @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare Hepworth OBE (@Hepworthclare) reported 2 minutes ago

  @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

• 
  KAM Socialist (@keithmallinson1) reported 7 minutes ago

  @Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.

• 
  Nathan Pope (@nthpopee) reported 10 minutes ago

  @EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!

• 
  Martin Winstanley (@soupisready) reported 13 minutes ago

  @EE @edfen19 The number ends in 150. there’s the clue! it’s an endless loop and @EE know it! its embarrassing. you want to talk to some about an issue (like them not calling you back) then you can’t ask them to do that, you must raise a formal ‘complaint’ DONT WANT TO COMPLAIN JUST TALK! 🤦

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 16 minutes ago

  @EE You know what, you're going to give a refund for the money I've paid for this 4G hub garbage. You cannot charge for that. I barely get any internet... Another company taking the absolute piss.

• 
  Liam Purves (@purves_liam) reported 17 minutes ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  Dan Frampton (@danwillmixit) reported 19 minutes ago

  @EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.

• 
  LeahGalaxy (@itsleahgalaxy) reported 22 minutes ago

  @EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? We’ve been with you for 20 years!

• 
  Scott K ⚒ (@srk1407) reported 24 minutes ago

  @EE Your cell tower at CO11 2FS is down. Not 5G. No data.

• 
  Beasty 90 (@90Beasty) reported 28 minutes ago

  @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline