EE Outage Report in Woking, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Woking come from postal codes GU21.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Woking, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Woking, Surrey, England
The most recent EE outage reports came from the following cities: London, Hounslow, Brentford, Woking, Richmond, Weybridge, Leatherhead, Fleet, Bracknell, Yateley, Godalming, Farnham, Dorking, Guildford and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay
(@vinayc89) reported
@EE let’s discuss: do you think it’s fair to pay the full price of my monthly plan if I don’t receive full service throughout the month? And when I say service I mean the network and customer service are both mediocre at best.
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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عبدالرحمن | Mukhtar
(@mukhtaram) reported
@EE But never called. I never authorized this new plan and will not accept any extra charges. I did all I possibly can to cancel it but your lousy service prevailed. I even went to the store and they couldn’t do a thing. Thug company
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Jen Harry
(@jenharrison80) reported
@EE please help! I’m in the US (from the U.K.) for Christmas. I’ve always been able to use my data over here but I keep getting texts from you telling me I have to buy a package. It’s always been a part of my contract! Help! Need to speak to family in U.K. tomorrow!
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matt stackhouse
(@matt_stacky) reported
@EE How how giving me even a 2g signal round the WS7 area?
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Vinay
(@vinayc89) reported
@EE it’s ridiculous how your incompetent staff did not call me after arranging a call back (for the second time). Worst customer service, worst service provider overall. Have had the worst experience with #EE this year.
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Andy
(@AndrewE80208509) reported
@GBNEWS Tell you now @EE if I get one message about booster jabs on my phone it will go in the bin and I will NEVER EVER use you're network again
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عبدالرحمن | Mukhtar
(@mukhtaram) reported
@EE You’re scammers! I called, went to the store, and did all I can to cancel a plan I didn’t sign up for but had no luck. All your CS agents promised to look into my issue and give me call back but they never did. One of them even booked a slot to make sure I am available
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Duncan Farnsworth
(@dffarnsworth) reported
@EE my broadband connection seems to be down this morning, been through diagnostics and it says to call, but no one there. Anyone here who can help? Thanks
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Gemma Campion
(@Gemma_Campion) reported
@EE please can you help, we’ve had no internet since this afternoon…