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EE Outage Report in Woking, Surrey, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Woking come from postal codes GU22 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Woking, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Woking, England

The most recent EE outage reports came from the following cities: Guildford, Hounslow, Weybridge, Sunbury-on-Thames, Brentford, Aldershot, Farnborough, Kingston upon Thames, Woking, Feltham, Camberley, Twickenham, Wokingham, Bracknell, and Yateley.

CityProblem TypeReport Time
Guildford Internet 4 days ago
Hounslow Internet 6 days ago
Hounslow Internet 6 days ago
Weybridge Internet 10 days ago
Hounslow Internet 11 days ago
Guildford Wi-fi 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • DKaretsos
    dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • AmbroseBarnaby
    🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • therealgavinm
    Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • kevbeaumont1984
    kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • nicolasjsmith
    Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • ANOBRAINHOLLY
    holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cribby29
    steven ashton (@cribby29) reported

    @EE Yes all I get back s the run around, frankly I don't care anymore I've reported EE to Cisas and Ombudsman Services: Communications. For this I'll be escalateing it as iam.not happy one bit on your customer service nor how you are affected my credit score with your lies

  • trevnod
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 trevnod 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@trevnod) reported

    @EE Hi EE, is your website down?? I’m tried 2 different browsers and its just blank. Also cleared my cookies and cache and restarted my laptop and it’s still the same.

  • richiehawley1
    Richie (@richiehawley1) reported

    @EE @EE so Christmas done and back to work and guess what still no 4G signal. Time to move to another provider I think. Only been a month - looks like top level incompetence - either that or they just don’t care?

  • ThimitraN
    Thimitra Nicolaidis (@ThimitraN) reported

    @EE WORST SERVICE EVER. due to incorrect information given a bill of 37£ p/m it’s not 360£!!!!!

  • acoupunkture
    FlailingAmigo (@acoupunkture) reported

    @EE home broadband dropping random devices off the network since 23rd December, both WiFi and ethernet. Can you send me a new router before I move to another provider instead?

  • davecolez
    ®ich~ Colez ™ (@davecolez) reported

    @EE pls having issue with my acct

  • christimbs
    Chris Timbs (@christimbs) reported

    @EE There is no 4G, is the network down?

  • miriam_dinis
    Mimi 🐱 (@miriam_dinis) reported

    Hey @EE, I know @VodafoneUK will start to charge whoever uses the phone abroad more than at the UK (for English people living abroad is a big issue). Are your rules towards this usage abroad changing as well?

  • MattBRTL
    MattBRTL (@MattBRTL) reported

    @Toziccc @EE **** em, imagine if they sponsored anyone, would be like running your ******* through glass working with them

  • fashiontrain
    BECCA (@fashiontrain) reported

    Hey @EE I’m still awaiting a refund of £46.98 from over 10 days ago... can you help?