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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/08/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of Westminster, Croydon, City of London, Hackney, Hammersmith, London, Southwark, Woking, Camden Town, Byfleet, Hounslow, Paddington, Wandsworth, Harringay and Hayes.

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City Problem Type Report Time
United KingdomCity of Westminster E-mail
United KingdomCroydon E-mail
United KingdomCity of London Phone
United KingdomHackney Internet
United KingdomHammersmith Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • Matt_Barber4500 Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • rochanajackson Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • TheBig_Bakes The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickalito Nicholas K. Alderton, BA (Hons), MA (@Nickalito) reported

    @EE wired Internet in Heol-y-Cyw (Bridgend) Wales is down. Any idea as to when it will be back up? Been told it might be something to do with BT.

  • bakersj56 Sandra Baker (@bakersj56) reported

    @ee What’s happening with your phones today? I can’t get through on 150 or the direct mobile numbers for upgrades - pretty poor service for a telecoms company.

  • damienandem Damien & Emma (@damienandem) reported from Bolton, England

    @EE When you have poor credit , is there a certain amount of months of on time direct debit bill paying . Before you are allowed another contract?

  • RoxySummner Roxy (@RoxySummner) reported

    @EE when will the signal be back up and working in York it’s been off all day yet again why so many problems with your network ?????

  • M_J_TheBarber MJ (@M_J_TheBarber) reported

    @EE That’s ok, I thought it might have been the signal. My contract runs out soon so it’s fine, thanks though.

  • acemccloudd Ace McCloud (@acemccloudd) reported

    @EE struggling for signal in Manchester city centre, is there an outage?

  • miketpersonal Mike Turnbull (@miketpersonal) reported

    @EE Hi, I've been trying to call for 30 mins now and not getting a ringtone (S10), phone is calling other numbers fine. Are there problems around the Chigwell area?

  • katiemenswear katie (@katiemenswear) reported

    @EE Hi can you help me with ending my contact please, thanks

  • Kingargentin11 Michael Argentin (@Kingargentin11) reported

    @EE were having major network issues in our area....we're just not getting any network...as soon i leave my home boom signal...i think its the tower near by

  • Holiday31657 Holiday31675 (@Holiday31657) reported

    @EE I have just upgraded to a new iPhone and now have no service on either phone no matter where I put the sim. Please can you help?