EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Harringay, Uxbridge, Islington, Croydon, London, Southwark, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, Waltham Forest, Paddington, Northolt and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Joe Lazarus
(@joelazdrums) reported
from
Hackney, England
@EE Thanks I have done so. I need to go out soon and I have no service at all 😫
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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KINGDARKBERRY
(@Darkberry87) reported
from
Croydon, England
Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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John Francis
(@jfrncs_) reported
from
Camden Town, England
I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@cuppymusic Don't worry I will get it from my network provider @EE
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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K.
(@javineisaslag) reported
from
Hillingdon, England
@ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Elkra16
(@Elkra16) reported
Thanks to @EE we now have to pay for 2 TV contracts that we did not agree to, false information regarding ‘buying us out’ of Sky TV and Broadband. Numerous complains and no help so far. Train your staff to not give out false information at your stores. Avoid EE store in Bangor!
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RealNurseJackie
(@jackie1London) reported
@EE my elderly parents have had no phone service for a week now, contact me asap
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Luke Turner
(@Luketurner555) reported
@EE @SerenAwst Why is your network so **** lately? Signal is pathetic
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Pastor Renato, internado no hospício do Tw-i-tter
(@renatoyamane) reported
@EE I'm in the queue to talk to someone... The waiting time is over 20 minutes. Is there any other option to contact you? There is nothing that can help on the previous link that you informed.
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George
(@GeorgeePuckett) reported
@EE can someone please contact me about my complaint please I’ve been waiting for over 2 weeks and I’ve been charged £120, and no one is calling back as they promised. Classic EE strategy.
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Karen Street
(@karen_street) reported
@EE can’t believe how bad EE are. Only been with you a couple of months and countless calls to try and sort issues. Still not sorted. Unbelievable 🤬
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The Redneck 🤠🏴
(@DadRundle) reported
Just so the world knows. EE are full of ****. They make sure it says 4g/5g on the display but in reality you have nothing. Whoever does the surveys on coverage must have full pockets. **** you @kevinbacon stop lying @EE
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Neil Hayward
(@nelly_8423) reported
@EE That's the number Birmingham redirects me to when they don't answer their phone. It's of no use to me because I'm not a customer, I need to speak specifically to the store. I could ring any time, night or day, and they don't answer
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Andy McGurk
(@AndyMcGurk) reported
Wtf is wrong with service providers in this country ? - can't even get an email despite having @ee @bt_uk 5G absolute (unfunny) joke of a network... Pathetic
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Luke Turner
(@Luketurner555) reported
@EE @SerenAwst Why is your network so slow and pants currently