EE outages and service status in Richmond, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 13, 8:24 PM GMT+1.
- Internet (58%)
- E-mail (16%)
- Total Blackout (11%)
- Wi-fi (11%)
- Phone (5%)
The latest reports from users having issues in Richmond come from postal codes TW9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Southall, Hammersmith, Wembley, Wandsworth, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 12 hours ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Wembley
|
Internet | 6 days ago |
|
Wandsworth
|
9 days ago | |
|
Wandsworth
|
Internet | 11 days ago |
|
Wembley
|
12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Walee (@thebrownmayn) reported from Merton, England@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Richard Knights (@dknights) reported from Wandsworth, England@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
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john durant (@johndurant63) reported from Brentford, England@EE need help with upgrade phone not delivered
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Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, EnglandUnless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Anit (@anit3) reported from Brentford, EnglandHighly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Anit (@anit3) reported from Brentford, England@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Luis Andrés (@Luis_AndresM) reported from Richmond, England@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Kurt Kiefer (@k1rtk) reported from Ealing, England@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Steve Fisher (@221Sociopath) reported from Brentford, EnglandI’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Ralph (@RachelRalph8) reported@WeAreOpenreach Our service provider has done this twice whilst we've been on hold. Both times have resulted in assurances that it will be done in minimum 2 weeks. Both times have been lies. Im at my wits end @EE
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Resetter (@Resetter2022) reported@EE why are you like a third works BB provider? Your app is useless. You've sent me a text message a day for as long as I can remember tell me there's an issue that will be resolved in 14 hrs. You should be refunding me months of subs
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PT (@ptavfc1) reported@EE you chose to ignore me on the telephone and on here following my complaint about abysmal service and equipment that EE supplied and changed twice but you don’t “cover” your equipment!!!!! EE are appalling to deal with!!!
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Simon Franklin (@SimonFranklin12) reported@hulllad47 @robbopalmer @EE You got away cheap our free tablet costs £10 a month for 3 years. EE frauds have now been reported to ofcom for it after they refused to cancel it once we realised it wasn’t free.
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ENIC Out (@ENICout1) reported@Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.
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chrisg (@chrisg742054) reported@EE I don't need to talk to somebody because I already have and nothing changes I'm paying a monthly bill for a terrible service We need 5g masts
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Jack (@jqckdawson) reported@EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.
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Rootezroo (@Root_Ezroo1) reportedAny one else’s phone signal absolute shite?! Can barely send a txt. Pathetic @EE
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Hashtag McYoloSwag (@MisterCow) reported@EE are you doing any major maintenance in Hull and the surrounding area? Today is the 4th day in a row of the network being functionally unusable. Signal dropping out constantly while I'm trying to stream.
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lord farquar (@Rudolph4974) reported@EE I take out a 5g phone and can’t get any signal even when it drops to 4G I pay good money each month and the signal is **** ! Don’t say check the area to see if theirs a fault either ! Sort or it goes in the bin !