EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Wandsworth	Internet	19 hours ago
Hammersmith	Phone	2 days ago
Hammersmith	Internet	6 days ago
Feltham	Internet	6 days ago
Hayes	Internet	11 days ago
Feltham	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  LL.b (hons) Lawyer (@PNagle72) reported 36 seconds ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Lucy Callis (@lcallis) reported 2 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  lauren (@wanderlaurst) reported 3 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Charli R (@RojasLahoz) reported 3 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  tamara m (@tamara_mbz) reported 5 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Lord Panache (@RicciQueens) reported 8 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Niki Hutchinson (@nikihutchinson) reported 15 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  James C Green (@jamesCgreen93) reported 16 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 23 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Doug (@dougmortonagain) reported 26 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Ronin Shaw (@RezxoShaw) reported 35 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Laura 🐐 (@Laura_Rads) reported 36 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Pawlie (@Si11y3gg) reported 36 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 37 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 38 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 41 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Jonathan Kelly (@JKBartsHeart) reported 44 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Bridge🌼 (@rainbowfreak_x) reported 44 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Luis Andrés (@Luis_AndresM) reported 45 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Mohamed Mahdi (@Mohamed87268245) reported 51 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Salt (@CharlesSalt3) reported 4 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

• 
  Gary (@GaryGaryweir11) reported 6 minutes ago

  @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!

• 
  Kev (@vpharm) reported 7 minutes ago

  @EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued £1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!

• 
  AcharyaViren (@AcharyaShahV) reported 10 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Bryce Lawrence (@ScrumMachine) reported 13 minutes ago

  @EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive

• 
  Stephalopolas (@stephstroud46) reported 20 minutes ago

  My grandfather has been having an issue with EE since February of this year & has been repeatedly fobbed off & is still being charged for a tablet & sim, which he returned as received, that has since been lost in transit, despite having proof of postage! @EE

• 
  Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported 23 minutes ago

  @EE How do I file a complaint about one of your sales reps? Thanks.

• 
  Kev (@kevparfitt) reported 24 minutes ago

  @DPDUkHelp44 Can you explain why it is considered acceptable for your delivery drivers to falsely report a failed delivery attempt for my @EE parcel? I have been at home all afternoon waiting for this, yet your driver has lied about an attempt that never happened?

• 
  Cool Kid2342 (@Cool__kid2342) reported 26 minutes ago

  @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

• 
  Caitriona Jenkins (@CaitrionaJenki1) reported 26 minutes ago

  @EE How can I speak to someone who will fix the fault on my landline please? I have spent hours on the phone and finally got through to someone sensible @ee last week. They confirmed calling my landline from a mobile is simply a dead line. Call back promised today. Nothing.