EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

City	Problem Type	Report Time
Wandsworth	Internet	1 day ago
Hammersmith	Phone	2 days ago
Southall	Internet	4 days ago
Hammersmith	Internet	6 days ago
Wembley	Internet	10 days ago
Wandsworth	E-mail	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Bridge🌼 (@rainbowfreak_x) reported 42 seconds ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Paul Modley (@pmodley) reported 9 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Gary Bott (@RevBott) reported 14 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  tamara m (@tamara_mbz) reported 21 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  lauren (@wanderlaurst) reported 21 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Richard Knights (@dknights) reported 23 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 26 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Dave Ahern (@CorkGourmetGuy) reported 28 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Bridge🌼 (@rainbowfreak_x) reported 31 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Jimmy (@jimmyb01) reported 33 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  paul massey (@mass1976p) reported 34 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  James Vertigan (@jamesvertigan) reported 36 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Jamie Boyd (@JamieBoyd10) reported 36 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Dan Flynn (@DanWantsTech) reported 36 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Vìncere. (@VictorJ1987) reported 42 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  ponkysue (@ponkysue2) reported 47 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Olga (@olgabudimir) reported 48 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  sandra oneill (@sandraspeccy) reported 48 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  kev beaumont (@kevbeaumont1984) reported 56 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 57 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 2 minutes ago

  @EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?

• 
  fell (@fellbytheway) reported 4 minutes ago

  @TomTugendhat @O2 @EE is that a government issue or the network provider lack of investment ?

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 6 minutes ago

  @EE Every morning for last couple of weeks, the broadband service goes down, here in HA9 area. Again, this morning. This is a terrible service. C'mon, sort it out. It's 2026, not 2006.

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 6 minutes ago

  Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

• 
  Ben Craig (@bendougcraig) reported 7 minutes ago

  @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

• 
  Shauney Connor (@toryshaun) reported 9 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  Bee Aware 🇬🇧 (@2BeeAware) reported 9 minutes ago

  Are you looking at Broadband and/or Mobile contract? DON’T go for @EE - in all the years of mobile contracts I have never come across a more USELESS company. I feel so sorry for the staff working for such a greedy, downright disorganised company.

• 
  Beedle The Bard (@BeedleB) reported 16 minutes ago

  @TomTugendhat @O2 @EE Just like me where I live, and ike here I bet you have no problem getting a text message through.

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 16 minutes ago

  @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

• 
  Free Speech Highway (@Fr2962Free) reported 17 minutes ago

  @TomTugendhat @O2 @EE Domestic roaming seems a strong solution