EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Wandsworth, Purley, City of London, Wembley, Hackney, Southwark, Paddington, Waltham Forest, Islington, City of Westminster, Epsom, Uxbridge and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Wandsworth |
Internet | |
| Purley |
Internet | |
| City of London |
Total Blackout | |
| Wembley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Gel
(@nash_gelnash) reported
from
Camden Town, England
@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Amy x
(@amyt3402) reported
@scienceguru589 @EE Oh don’t get me started on the service, in my mums village where they’re adding so many new houses our phones don’t work so have to use messenger or other WiFi assisted calling. My mum was told to maybe move to one of the new houses to get a better signal
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sonny watson
(@watson_sonny) reported
@EE I’ve not ordered one I have one and it’s now not working since I updated it over night!
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Edivaldo Anderson
(@EdivaldoAnderso) reported
Hello @EE I have been trying to call your customer service number since last night, it seems something wrong with the number as it doesn't ring at all, could you help me please?
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Amy x
(@amyt3402) reported
Anyone noticing @EE has suddenly got the worst customer service lately? I’m sorry but been a customer since 2013, 4 contracts costing around £250 a month yet they’re now deciding to refuse NHS discount and giving different answers.
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Martyn
(@mdeuk) reported
You have to hand it to @BTGroup and @EE - announce a substantial price increase (CPI of 5.4% *plus* 3.9%) but try to soften it by noting they use "renewable electricity" and answer their calls in the "UK and Ireland". How does that help pay the bills? 😬
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🏴DJUK🇬🇧
(@DJUK33403812) reported
@watson_sonny @EE I've done my latest with no problems, they used to be around twice a year, but seem to be one a month lately, I've looked into it online, and the consensus seems to be the pros outweigh the cons, so ; annoying as they are, guess we're all stuck with them.
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Daniel Holmes
(@DanielH47864801) reported
@EE is 150 down as I can't get hold of them at all and trying to lay my upfront cost online is like winning the lottery 😒
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Ale Van Houtte
(@AleVanHoutteUK) reported
@EE is there an issue going on in Taplow? Data goes on and off... and @SkyUK broadband is already down (and tbh is not good speed), so we are kinda incommunicado from the world.. also we work with internet so imagine what a day we're having...
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#HellomynameisCatherine 💙
(@boogieshoe) reported
Just had a phone MOT @EE. 5 minutes, downloaded an app, got told my battery is fine and I’d missed a software update. Brilliant idea and service in store!
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Nathan
(@churchofwolves) reported
Confirmed upgrade with @EE over the phone a week ago, chose a model I was told was in stock and was advised of a 48-hour dispatch. One week later no update. When I try to call your listed customer service lines to enquire about stock, my call gets dropped. What options do I have?