EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

City	Problem Type	Report Time
Wandsworth	Internet	15 hours ago
Hammersmith	Phone	1 day ago
Southall	Internet	3 days ago
Hammersmith	Internet	5 days ago
Wembley	Internet	9 days ago
Wandsworth	E-mail	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Steve Fisher (@221Sociopath) reported 2 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Wes Baggaley (@wesdbag) reported 6 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Mohamed Mahdi (@Mohamed87268245) reported 8 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Neil Higley (@NeilHigley) reported 11 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Kerry Harrison (@kerrylou94) reported 18 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 21 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 24 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  kev beaumont (@kevbeaumont1984) reported 36 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Steve Murrell (@mobiasstrip) reported 38 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  john durant (@johndurant63) reported 39 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  James (@jfkent93) reported 40 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  gillian nichols counselling (@NicholsGillian) reported 40 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 44 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Lucy Callis (@lcallis) reported 45 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Mohamed Mahdi (@Mohamed87268245) reported 46 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Luis Andrés (@Luis_AndresM) reported 47 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Dave Ahern (@CorkGourmetGuy) reported 47 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Ewan Stevenson (@EwanJStevenson) reported 48 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Walee (@thebrownmayn) reported 50 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 54 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 6 minutes ago

  Love how I pay a small fortune to @EE and still have shocking broadband and have to hot-spot my phone..one day off I get and can't have two items on at the same time. Done the checks, had new router and engineer visit still crap. How hard can it be to get what you pay for

• 
  james (@mhh02) reported 7 minutes ago

  @EE my 5G is running at 0.8mbps how can it be so slow, I nog had it over about 2 in weeks and sometimes we get no internet

• 
  Lucifer's Consigliere (@666_Consigliere) reported 14 minutes ago

  @EE @TomTugendhat Get lost. This is bigger than Tom’s issue today. Everyone knows that it is a big problem across the country.

• 
  Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported 14 minutes ago

  @TomTugendhat @O2 @EE Yes Tom, but the objective is to maximize profit NOT provide you with a functioning service. Golden rules of Capitalism: 1. Charge the maximum you can get away with. 2. Deliver the least you can get away with.

• 
  JC (@jaykona3670) reported 22 minutes ago

  @EE I have done this and end up texting the EE bot. How do I cancel this subscription as I’m spending more time trying to fix this problem. I’ve had enough of EE, I was told this would be seamless and trouble free by EE.

• 
  Jon Techilovsky (@jontechilovsky) reported 22 minutes ago

  @TomTugendhat @O2 @EE It's funny how when the private sector is doing something well it's solely down to them, but when the private sector performs badly it's the government's fault. BT(EE) made a profit of £1 billion last year. There is nothing stopping them using those funds to improve coverage.

• 
  Ben Craig (@bendougcraig) reported 23 minutes ago

  @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 23 minutes ago

  Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

• 
  Margaret Newbery (@mege09) reported 24 minutes ago

  @EE why am I getting texts saying the my signal had dropped & will take 12 - 15 to fix then get text saying it fixed and I still have no signal

• 
  🅓🅜🅨🅡🅒🅡 (@dmyrcr) reported 25 minutes ago

  @TomTugendhat @O2 @EE Your lot had 14 years. Maybe you should’ve campaigned about this then to your pals in government. Instead you did **** all