EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Wembley	Internet	6 days ago
Wandsworth	E-mail	8 days ago
Wandsworth	Internet	10 days ago
Wembley	E-mail	11 days ago
Kensington	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 3 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Anit (@anit3) reported 17 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Steve Fisher (@221Sociopath) reported 18 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 19 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Geo (@geometric) reported 21 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Helen Dixon (@HelendixonHelen) reported 23 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  Charli R (@RojasLahoz) reported 24 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  LL.b (hons) Lawyer (@PNagle72) reported 27 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 28 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  john durant (@johndurant63) reported 34 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Dave Ahern (@CorkGourmetGuy) reported 41 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  gillian nichols counselling (@NicholsGillian) reported 41 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Olga (@olgabudimir) reported 43 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  The Big Bakes (@TheBig_Bakes) reported 44 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Damien (@Damien93) reported 49 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 50 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Lady Vix Seaxman (@VixSeaman) reported 55 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Lucy. (@Lgandara93) reported 58 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  Charli R (@RojasLahoz) reported 58 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 60 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤟🤟🤟 (@TakittyAi) reported 4 minutes ago

  @EE Im getting charged for any messages I send back :/ not too good for customer service

• 
  The Ideological Battle for the future of Ireland (@Battle_for_Eire) reported 5 minutes ago

  @England @EE People are blind or stupid. He is bang avergae

• 
  Rich Hargreaves / Wickerrman (@rkhargreaves) reported 7 minutes ago

  @LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol

• 
  Yvonne Gordon (@yonvon) reported 10 minutes ago

  @EsharDhill20660 @EE Been with them 25 years and never had an issue

• 
  🤟🤟🤟 (@TakittyAi) reported 11 minutes ago

  @EE I having consistent connection issues with my broadband its a joke. It disconnects then when I try on the EE app it miraculously connects. I cant keep doing it

• 
  Laughatthewokes (@laughingjord) reported 13 minutes ago

  @ee Is there a problem with your service as I’m told I need £15 credit but I’ve still got £19.80 but still can’t renew my data pack?

• 
  prince’s adore x (@privwithadot) reported 13 minutes ago

  @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

• 
  pat (@pat11669019) reported 16 minutes ago

  @EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.

• 
  Rootezroo (@Root_Ezroo1) reported 29 minutes ago

  Any one else’s phone signal absolute shite?! Can barely send a txt. Pathetic @EE

• 
  PT (@ptavfc1) reported 32 minutes ago

  @EE CUSTOMER SERVICE IS CRAP………..bots that answer your calls are hopelessly frustrating and it have taken me almost 2months to get everything working in my home since my so called UPGRADE!!! Two hubs because of a problem with initial hub, likewise with extenders!!! APPALLING!