EE

EE Outage Report in Richmond, Greater London, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/26/2026 05:30

January 26: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Camden Town, London, Wandsworth, Hackney, Croydon, Shepperton, Paddington, City of London, Harringay, Wembley, Southall, Southwark, Hounslow, Waltham Forest and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomWandsworth Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Boblex Bobby Chakraborty (@Boblex) reported from Hackney, England

    @EE is there a problem in the N16 area. My signal being awful for the last few days

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • Jashanks79 James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • AndrewJLeslie 𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • maryyasmine Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England

    @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

  • vinesack Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • Zarah_666 Zarah🧸 (@Zarah_666) reported from Islington, England

    @EE Hi I’m trying to access the my ee app and it’s not working

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • Mazipita Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • debrapitchford Debra Pitchford: Development Coach & Trainer (@debrapitchford) reported

    @EE I have a contract Samsung Galaxy A71 phone. I can't tell you how annoying it is to have no sim card software issues which means restarting my phone several times a day to make calls. How can this be sorted?

  • pmccarron97 Paul McCarron (@pmccarron97) reported

    @EE Hi Casey, no it's currently not on offer at the moment, just showing up as £20 in my account, student discount would take it down to £16/month

  • MoPlumber 1st Choice Plumbing (@MoPlumber) reported

    @EE #nosignal#nocoverage#lies. Working In Govanhill G42 8RT, absolutely no signal. All the lies and bullshit about the best coverage.

  • Lf25793600 Lara F. (@Lf25793600) reported

    @EE **** company & **** customer service. I’ve been complaining since 2020 about internet not working, 3 engineers has attended... still doesn’t work & they still want me to pay to cancel the contract, what a joke!! #THIEVES #SHITCOMPANY

  • simondonut Banquo (@simondonut) reported

    @EE they call themselves an IT Company but@ don’t even have an email address. Shoddy and shabby service from them. Avoid

  • VAmalsadia Vinoda (@VAmalsadia) reported

    @EE Worst network provider

  • asllan57300207 asllan (@asllan57300207) reported

    @EE @wembleystadium Fancy laying down the bloody antenas that are hurting me and my children? 5G is the destruction of humanity.

  • suraj_chotalia suraj (@suraj_chotalia) reported

    @EE I spoke with 2 stores in my area over the phone and they have never seen it in a plastic bag like this or EE void stickers, what's gone wrong here?

  • MoPlumber 1st Choice Plumbing (@MoPlumber) reported

    @EE Are you bloody stupid or can't read. I'm a tradesman working in people's homes. What a load of shut. Get the signal sorted.

  • ItsHadrick ItsHadrick (@ItsHadrick) reported

    What’s the best mobile network in England? Because this year @ee just decided to be the worst