EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Hampstead, Ealing, Camden Town, Hammersmith, Woking, Southwark, Hackney, Harringay, Hounslow, Islington, Banstead, Waltham Forest and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Hampstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat
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Emma
(@orthogenes1s) reported
from
Tottenham, England
@EE Thanks David, same issue with 222 I’m afraid
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Beamish
(@DonnaBeamish) reported
@EE distressed!!! On holiday for 3 weeks and new IPhone 11 has developed thick black streaks down middle to side of the phone. I cannot use it. Left UK on 8th May when was still under warranty
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Lana Wildash
(@Lanachoo) reported
@EE having issues with phone not connecting why is this?
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Rae-Dawn
(@RaeDawnGrady) reported
@EE New phone has been on with SIM installed for over 24 hours and still not working- I can’t call 150 for help as the old phone and new phone now don’t work. 😩 HELP! I have my own business, 24 hours without network is a nightmare!
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Jordan
(@Jordanlt) reported
@EE Hi I just arrived in Mexico and can't get any data connection even after I added the monthly roaming pass. Please help me.
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Me.I Am Jane...
(@ella2469) reported
@EE hi There, My mobile data, broadband and network are not working. Calls breaking up and internet cutting off
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Leon Turner
(@leonturner447) reported
@EE Once again your network for phone calls is abysmal. All I hear is every other word someone says to me. This affects my business as I cannot take calls. Appalling
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MEESH❤️🔥
(@mindofmica_) reported
@EE rubbish customer service
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Lizzie Cass-Maran (she/her)
(@LizzieCassMaran) reported
@Minette_78 It's why I left @EE. I found a cheaper deal and had to call them to quit (forcing people to do that is a huge accessibility issue). They went all Delboy with how they'd definitely be able to beat it if I chatted to them more. I told them that only made me more resolved to leave.
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Gemma
(@GemmaWa31895033) reported
I said I will give @EE untill today and still nothing! I can't go another day like this. I have NO ONE TO HELP ME!! I lost my job and now can't pay my rent. Thank you @ee my death is on you @BBCBreaking
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Daytona, Jackie Daytona
(@KrystalChampers) reported
from
York, England
@EE are the worst broadband providers ever. Every wk our internet goes off. It was off Saturday to Monday & now it’s just gone off again. WTF?!!!