EE

EE Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 10/10/2025 12:20

October 10: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Watford, Hackney, Croydon, City of London, Waltham Forest, Edgware, Harringay, Wembley, Southwark, Islington, City of Westminster, Paddington and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE I have tried these but still not working. Still says SIM not provisioned for voice call

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!

  • amawson Andrew Mawson (@amawson) reported from Tottenham, England

    @EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • emiliosantos68 ebenezerscrooge (@emiliosantos68) reported

    @EE If it's a sim card, I recharged it today but it doesn't work for me.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • adamspizak Adam Spizak (@adamspizak) reported

    so @EE send me a bill and a survey on how was my network move.. ..well @EE considering that you send me the bill, but no sim card (9 days).. I would say... not very good, but hey - at least you got my money, right? (and yes @EE - I tried your customer service - 3 days, no reply)

  • tigerjames77 Tigerjames77 (@tigerjames77) reported

    @EE I'm on low income. I have 2 numbers with you. My wife uses the other.. My quote for a repair is £300..options are carry on, fix it or buy 2nd hand phone.. I've been with ee for many many years.. About 7-8 years maybe longer.. Never missed a payment.

  • tmw1000 Tina Walsh (@tmw1000) reported

    @EE It's still not right (going to be a problem if it cuts out every time it rains or is a bit windy!) and dm person has stopped replying again.

  • QuiryT quiry tweet (@QuiryT) reported

    @EE Everyone having trouble with EE and even in mobile call without wifi or internet...??!! What is this ee heading about?

  • Eddi_CK Eddie C.K (@Eddi_CK) reported

    @EE Did all of them, went to EE on princes street, looked like a problem with the SIM, got a new card and it's working a bit better? Still sometimes getting a few minutes of 4g and then totally dropping out.

  • Vixster1969 Victoria (@Vixster1969) reported

    @EE my phone is saying not registered on network. I've restarted, is there anything I can do to resolve this?

  • ZakMohamed19 Zak Mohamed (@ZakMohamed19) reported

    @thatsultanagirl @EE Free you fam. Just burn it and move on, i dont think they can take u to court. Can they? I might be in trouble