EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Watford, Hackney, Croydon, Worcester Park, City of London, London, Islington, Hounslow, Feltham, Wandsworth, Kensington, Uxbridge, Ealing, Southwark and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Phone | |
| Hackney |
Internet | |
| Croydon |
Wi-fi | |
| Worcester Park |
||
| City of London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Umbridge McManus
(@UmbridgeM) reported
@EE Password reset not the smoothest. Lag between set and login of a few minutes. Considering cache.
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Benjamin Webster
(@benjaminlfc) reported
@EE so let me get this right. Your warehouse team open Apple products breaking the seal in the process to update them then put them back in the box and ship them out when customers order? Is this true as it’s what your customer service team have just informed me?
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Rachel Morris-McGee
(@kidmorris) reported
@EE following on from yesterday and my 3 worst companies to deal with following a bereavement...EE has still not responded to my tweets from yesterday and how my late MIL account closure was handled
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Cat Bab
(@Mish_Moneypenny) reported
@EE any chance you can change how long it takes to change a temporary greeting. 2 minutes just to change and save a greeting daily is a right pain in the behind. There’s an awful lot of waffle to cut through listening to before I’m able to change my greeting.
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Matthew Wilkes.
(@mattwgn1983) reported
Dreadful signal across the board today @EE in WN2 area of wigan, no 3/4or 5G and terrible call connection with an age to wait to connect to the other person. Checked online says no issues but obviously not the case.
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Charlotte Kavanagh
(@93CharlotteMay) reported
@EE I’ve received my new phone and trying to fill in the form to bring over my phone number from another provider but it keeps rejecting my PAC code and now the page keeps crashing! Do you have an issue with this form?
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Stuart
(@stu__m11) reported
Totally regretting moving back to @EE, order made 10days ago & still no idea what is going on. Hours spent on hold, many false promises of calls back/confirmation emails that still haven't happened. Considering staying with @ThreeUK or going to @VodafoneUK now. Awful service #EE
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Luke Taylor
(@LBT_UK) reported
@VodafoneUK Never phoned back about me being out of contract with @EE your loss
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Alexandra Boulton
(@A_L_JBoulton) reported
@EE why am I paying so much a month for an old handset. Upgrade only happened feb/ March this year and battery life is awful. I have been a customer since 2007! My friend has straight away got an iPhone 13 and is paying a lot less.
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Nicola Carroll
(@nicsc85) reported
@EE I’ve ordered a phone upgrade with 24 hour delivery about 30 hours ago and I’ve still not been sent any dispatch info, but you’ve taken payment. Can you pls help?