EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/15/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Paddington, Hackney, City of London, Hammersmith, City of Westminster, Harringay, Weybridge, Wembley, Wandsworth, Uxbridge, Islington, Croydon, Southwark and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomNortholt Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomHackney Wi-fi
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, England

    Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • JaneStaiano Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

  • billyscott31 Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • custard71 𝕂𝕚𝕣𝕤𝕥𝕪 (@custard71) reported from Tottenham, England

    @EE my internet is down 🥺🥺🥺

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Guy13223618 Guy (@Guy13223618) reported

    @EE hi need some help with my iPhone 13 can someone reply to my DM please. Thank you #

  • Rhianno89821097 Rhi (@Rhianno89821097) reported

    @EE So disappointed, i have been a loyal customer for years, but you can’t seem to offer me an upgrade that doesn’t mean me paying a stupid amount of money!

  • Muddyoldengr Muddyoldengr (@Muddyoldengr) reported

    @EE Thanks. I’ll also see what another provider can offer. The standard of supply has been poor for a while

  • LAP_Racing 🧡 Peter Laborne 📸 (@LAP_Racing) reported

    I don’t know what’s happened to @EE’s signal over the past couple of days by I’ve barely had a signal despite it showing “full” 4G. Can’t call, text or use data. From St Ives to Cambridge at least. Nothing. I have to keep hoping for WiFi spot. Sort it EE!

  • Muddyoldengr Muddyoldengr (@Muddyoldengr) reported

    @EE The service has been poor all day. Rebooted seems to have resolved; seems like reboot is a daily necessity

  • bb_mc9 Ben Mckenzie (@bb_mc9) reported

    @EE Me: I want to cancel my contract EE: OK, ring 150 Me: OK EE: lest just keep em on hold till they hang up.

  • Ecko1957 Ecko man (@Ecko1957) reported

    @EE My 86 year old mother gets sold a new smartphone by an EE Shop. She can't work it. Nor could I. No Pin No PUK as not given the card the sim came in. Lovely man on phone could not help. Phone remains locked. Being sent a new sim. Charge 1.50. Really. #EE

  • MikeHull84 Mike (@MikeHull84) reported

    What is the point of having @EE in Beverley? Must be 9 months piss poor signal now - can’t even report it as the signal doesn’t hold long enough to get through the options when you call 🤬😭😭

  • gamergirl757 Amy Gamergirl757 (@gamergirl757) reported

    @EE Well then maybe the person posting to me Mr Y should had been told this I didn't ask for him to be rude to me.. I asked a question because I didn't know and he was rude. I reported him and you can block me.. I don't cause problems but I won't allow a person to talk about me.

  • NishParmarPhoto NishitParmarPhoto (@NishParmarPhoto) reported

    @ManLikeJJ @nikolajht @EE Interesting. Managed to kick in 5G by manually selecting EE in my network preferences. Annoying workaround.