EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Southall, Greenford, Hounslow, Hammersmith, Wandsworth, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, and Ealing.

City	Problem Type	Report Time
Southall	Wi-fi	11 hours ago
Greenford	Total Blackout	18 hours ago
Southall	Internet	18 hours ago
Hounslow	Wi-fi	20 hours ago
Hammersmith	Total Blackout	2 days ago
Wandsworth	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Paul Harris (@slowalloon) reported 3 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Cheryl Cavanagh (@xchezzacx) reported 9 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Gary Bott (@RevBott) reported 11 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  DarkBeige (@Beige29) reported 13 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  T y k e (@tykeharvey) reported 16 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Gavin Murray (@therealgavinm) reported 18 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  CFCHadders (@NeilHadley2) reported 23 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 32 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Olga (@olgabudimir) reported 32 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  James Vertigan (@jamesvertigan) reported 34 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  paul massey (@mass1976p) reported 35 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Bridge🌼 (@rainbowfreak_x) reported 38 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Geo (@geometric) reported 38 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Gavin Wrigley (@pheauteau) reported 39 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Pawlie (@Si11y3gg) reported 39 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  john durant (@johndurant63) reported 46 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  sandra oneill (@sandraspeccy) reported 48 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 55 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  shams (@SaaShamsu) reported 57 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  CharlieH 💙 (@MissCharlesV) reported 59 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 7 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  Mark Harper (@MarkHarper99) reported 7 minutes ago

  @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

• 
  Philip G (@PhlipGodfrey) reported 8 minutes ago

  @SClash2019 @EE @Apple They've gone dreadful recently, everytime I ring my fiance and also one of my friends who both use EE I struggle to hold a conversation with either of them as their signal constantly break up. It's not my end as I've tried two different sims with the same result!

• 
  Rebecca Dalton (@RebsDalton) reported 10 minutes ago

  @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?

• 
  Toby #FBPE #FBPA (@tobybmth) reported 13 minutes ago

  @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?

• 
  مـ(maz362 )ــازن سعيد (@maz362) reported 15 minutes ago

  @EE @_nicks_tweets having any issues with roaming??

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 22 minutes ago

  @EE I’ve just said I have no service so I can’t call either that number or 150? Can you send me a private message please

• 
  Nathan (@Na676767nana) reported 23 minutes ago

  @EE There still having issues if I send you there numbers can you check they are set up correctly please?

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 23 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  01100001 (@mr01100001) reported 28 minutes ago

  @EE IN KRAKOW, FIX THIS PLEASE