EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Uxbridge, Southwark, Waltham Forest, London, Hackney, Camden Town, Croydon, Watford, Thornton Heath, Hammersmith, Wandsworth, City of Westminster, Tower Hamlets, City of London and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Uxbridge |
Internet | |
| Southwark |
Internet | |
| Waltham Forest |
Total Blackout | |
| Waltham Forest |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬
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Georgie
(@georgiedonn) reported
from
Islington, England
@vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’
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Simon ~ 📱👔📹
(@eggwhisk) reported
from
Camberwell, England
@dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜
-
Marta Iglesias
(@MartaIg88800241) reported
from
City of London, England
@EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡
-
Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
-
Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
-
Slickster
(@slickster65) reported
from
City of London, England
@EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!
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Samuel Quandoh
(@squandoh) reported
from
City of London, England
@EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.
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Barry mcardle
(@Bjmcardle) reported
from
Wandsworth, England
@EE Great Customer service from these guys. Very prompt response
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Si Kirk AFC
(@sikirk) reported
from
Islington, England
Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week
-
Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
-
Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
-
Mo S
(@teamgeeza) reported
from
Watford, England
@EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The_ONE.
(@CrazyOne12498) reported
@EE is anyone else having interent problems on EE my nets been dropping out and back in.
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Nikki
(@Nikki_Lou1922) reported
@EE No I’m still having trouble 👎 Currently at work so can’t phone 😭
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jules
(@honeyjue) reported
@EE day 3 of no service. The website still says it could take 16 hours to sort the fault. Fy5 area. What is taking so long!
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Bilkosgolf
(@bilkosgolf) reported
@EE pathetic customer service no reply in 2 hours
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flying
(@frankiescar) reported
@GreatStrides65 @EE Have you checked their service issues ? There must be a problem they know about
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distant teacher
(@TeacherDistant) reported
@EE 35 mins on hold is completely unacceptable and sadly this is not an isolated experience which would indicate that investing in customer service is obviously not a priority. Hire more staff now and stop treating your customers in this manner.
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chris floyd
(@mrchrisfloyd) reported
@MarcAllera @EE what’s happening with the 14 Pro Max devices? EE is the only network where there’s a 28 day wait. Vodafone and O2, I’d get it Tuesday. Stock levels at EE are really poor! No explanation either. Just blame Apple. Other networks aren’t having this issue though 🤔
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red
(@failedSOL) reported
@EE awful customer service plus they got it all wrong making me pay mad prices telling me you guys gonna give it back next bill smh
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Michaela Soltys
(@KlaDollface) reported
@Danthe999man @EE Been terrible! Had no signal at home at all 🙃