EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, Waltham Forest, Islington, Paddington, Northolt, Cobham, Camden Town, Hackney and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| City of Westminster |
Internet | |
| Tower Hamlets |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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James Shanks
(@Jashanks79) reported
from
Hackney, England
Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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Evadne W.
(@evadne) reported
from
City of London, England
@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Moco
(@Weremoco) reported
@Deaky93 @EE Oh, heck no. Contracts are not a cheap way of buying a phone. I’d reccomend the apple upgrade programme rather than a network contract for the iPhone. Free applecare and a new phone every year, plus no network lockin on your handset! Or just buy outright.
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Carly
(@CorruptionSick) reported
@NigelTozer @bt_uk @EE I believe you can cancel now. You have 30 days to cancel from when they notify you of price increase. According to Citizens Advice. Hope this helps.
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Neil
(@potatointheAmex) reported
@RichardJMurphy Received emails from @sky and @EE informing me of price rises. Think it’s now time not to renew both contracts . Better to shop around or renew as a new customer as you can normally get a better deal as a new customer.
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Nicola
(@Nicnacs81) reported
@EE @RandomMoovies I have a solution…. Don’t force a massive price increase on people in the middle of a cost of living increase and blame it on inflation. Can’t wait to see what profits you post later in the year
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Steve Homer
(@SMHinthewild) reported
@ColinBrazierTV @EE replied to my question of 10% + 4% and said its to invest in a better service. Its blatant exploitation of a contract loop hole and they are laughing at us.
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Dan Richards
(@dan_richards02) reported
@scottwilliams82 @EE Same sort of problem @virginmedia are doing as well. 28% rise in monthly bills because of ‘costs like energy bills rising’! Email basically saying if you don’t like it, you can leave👎🏽
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Anne Ct
(@Anne983C) reported
Wow, feel totally ripped off by @EE upgraded a few days ago to an S23. Order delayed after being confirmed by email. Called tonight to say they couldn't approve the price offered. Wouldn't budge on price at all charged me £30 fee and an extra £6 a month. 10 Yr + loyal customer.
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Alexandra Fitzgerald
(@AlexandraAnneMU) reported
@MartinSLewis @EE are increasing bills by 14.4% next month and lots of us are trapped with no way out of the contracts. This price increase is over 3.9% above the CPI. Is there anything we can do? My bill will go up by over £15 per month for the exact same service
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Kevin Paul James
(@KevinPaulJames) reported
@CaptainDarlingK @ColinBrazierTV @EE are criminals when it comes to pricing and customer service which is abysmal and the shop staff are like bots.
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Richie
(@RichieUK_TTV) reported
Damn it’s £36 to change your phone number on @EE , might as well just get a non EE PAYG sim from a supermarket, top up by £5 to activate it and port it over