EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Feltham, Hayes, Wandsworth, Wembley, Ealing, Greenford, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	9 hours ago
Feltham	Internet	16 hours ago
Hayes	Internet	5 days ago
Feltham	Total Blackout	6 days ago
Hammersmith	Internet	7 days ago
Wandsworth	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Matthew Barber (@Matt_Barber4500) reported 39 seconds ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 2 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Wes Baggaley (@wesdbag) reported 3 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Lady Vix Seaxman (@VixSeaman) reported 5 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Joe Wadsack (@vinesack) reported 11 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  lauren (@wanderlaurst) reported 16 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  G.Marshall Gleghorn (@gary2323) reported 17 minutes ago from Merton, England

  @EE Is online chat not working

• 
  holly (@ANOBRAINHOLLY) reported 21 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Theresa Godly (@GodlyTheresa) reported 22 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  shams (@SaaShamsu) reported 23 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  James Vertigan (@jamesvertigan) reported 32 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Dave Ahern (@CorkGourmetGuy) reported 36 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  kev beaumont (@kevbeaumont1984) reported 38 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 39 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 44 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  ponkysue (@ponkysue2) reported 46 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Kurt Kiefer (@k1rtk) reported 49 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Jonathan Kelly (@JKBartsHeart) reported 50 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Anit (@anit3) reported 53 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  LL.b (hons) Lawyer (@PNagle72) reported 58 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EE X Support (@EExsupport) reported 3 minutes ago

  @ElDino169 @EE @netflix Hi Lee, I’m sorry to hear about your issue with your Netflix/Billing. You can sign up for Netflix separately without using our EE services. There’s nothing stopping you from doing that.

• 
  Wolf From B(R)um ◣ ◢ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WolfInBrum_1877) reported 5 minutes ago

  @TheList_Man @England @EE And you screwed it all up. Not even Twitter Reply Bots are smart enough to get **** right

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 6 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  Stephen Goodair (@stevegoodair) reported 12 minutes ago

  @EE your broadband is down Has been all night

• 
  Vicki Heselton (@VHeselton) reported 13 minutes ago

  @EE pay nearly £70 a month for digital and wifi. Supposed to be guaranteed. It’s hopeless and inconsistent and to make matters worse you can never speak to anyone! Can you please do something to improve

• 
  Gordon Gotch (@gordongotch57) reported 14 minutes ago

  @EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!

• 
  Phil Olson (@Ph1ltheee) reported 14 minutes ago

  @gamergirl27 Can't believe the @EE rep would suggest it, I know she was trying to help, but it breaks all kinds of security rules

• 
  OMG Beardd (@OMGBeardd) reported 15 minutes ago

  @MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.

• 
  Abdulkadir Nasidi (@Babanasidi01) reported 15 minutes ago

  @England @EE Feel bad for Alexander-Arnold, 27. England 🇬🇧 in a #FIFAWorldCup semi without him. #RealMadrid signs Dumfries too? Right-back spot at Madrid is no longer his alone. #ThreeLions

• 
  David Warren (@Daveyboy33i) reported 16 minutes ago

  @EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are