EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/20/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Ealing, London, Camden Town, Hammersmith, Woking, Southwark, Hackney, Harringay, Croydon, Hounslow, Islington, Banstead, Waltham Forest, Sutton and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Phone
United KingdomEaling Phone
United KingdomLondon Phone
United KingdomCamden Town Wi-fi
United KingdomHammersmith Phone
United KingdomCamden Town Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Leonfoto1 Leon (@Leonfoto1) reported

    @EE there seems to be NO point contacting anyone as nobody does anything, the EE signal seems to has got worse over the last 6 months, I can drive 1/2 mile away and get NO internet whatsoever! I'm thinking there's either too many phones or EE are just reducing the signal!

  • EQuinnEcolab Elaine Quinn (@EQuinnEcolab) reported

    @EE I am cancelling my service. Poor reception, no coverage - lack of interest from you guys in a small refund of monthly charges and told to look for alternative provider!!!

  • FranklyUk Aboy (@FranklyUk) reported

    @Tolkien_32Years @MarcAllera @EE I did not get a response from Mr Allera when I sent reports to him about his staff hurting disabled people. So I doubt he cares about you either. I’m going to be campaigning in 2023 to get EE to treat disabled people better. I wish all those wronged by EE a happier 2023.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Day 90 of #PhoneGate @SamsungUK Communications are non-existent, loyalty means nothing 😩 @EE Stringing out the process for as long as possible.😡 Time for a new device & service provider I have more chance of getting @PlayStationUK 5 Before I get a resolution to this 😩

  • doby5_ doby5 (@doby5_) reported

    @p0gman @EE @Apple Yoooo ask them to give me my email back please they basically said "good luck you are a ******* idiot" to me. Thousand plus hours down the drain + hundreds of dollars wasted all for apple to say "we cannot help, good luck trying the password over and over, sorry"

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • Lyle_Campbell1 Lyle Campbell (@Lyle_Campbell1) reported

    @EE hi, I removed the SIM card from my phone earlier and I’ve had no service since putting it back in. I’ve tried every online guide to try and resolve with no success and I don’t have signal to call 150. Please help!

  • kevincumbria Kevin Tea (@kevincumbria) reported

    @EE I have been locked out of my account for two weeks,. I spoke to customer services back then and I was advised to give it a day or two. I am still locked out and customer service times are in excess of 10 minutes. My account has been hacked twice in the past year. Why noi 2FA?

  • Ziko_90 Zico (@Ziko_90) reported

    If I could cancel my @EE contract right now after having it for only 1month I would!! They are absolutely robbing bastards!!

  • Dislokate_ Dislo (@Dislokate_) reported

    Nah @EE you are actually jokers. First i come in store to cancel my contract, told i cant and to call 150. Call 150, sit on hold for 15 mins to he hung up on?!