EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Wembley, London, Tower Hamlets, Hackney, Woking, Hammersmith, Islington, Hounslow, Croydon, Southwark, Wandsworth, City of London, Camden Town, Purley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Gareth
(@GPCamies) reported
from
Watford, England
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MrMChilds) reported
Internet down since Monday. The estimated repair date keeps moving and is now the September 2nd. @EE recon it’s a major @WeAreOpenreach issue yet surrounding properties are fine. EE refuses to send an engineer @Ofcom complaint on its way in.
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Mark
(@MrMChilds) reported
@EE We’ve called several times and just get fobbed off. We’ve already put the cancellation request in because you refuse to send engineer telling it’s a major outage in the area. Apparently a problem with the telegraph pole but I’ve been round the neighbours and they are on.
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Rich Deighton🐻🏳️🌈🏳️⚧️👍🎗️🎙️📻🎧
(@djrich2907) reported
Just had a phone call a few minutes ago from a London number,ref a new SIM card coming through the post from @EE Not sure if it's a scam or kosher,but the rep said it's because of BT that there coverage was not good. Oddly,I live in Darlington,where it's crap anyway! TIA.
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doyletony 🏴 🇮🇪
(@doyletony77) reported
Why is @EE so bad in parts of central London !
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Sally
(@SalsRobbo) reported
@EE Are you having app and web issues? Can't login to my account on either...
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🇬🇧🇬🇧🇬🇧🇬🇧 J 🇬🇧🇬🇧🇬🇧🇬🇧
(@Coys_News_yids) reported
@EE how you do employe such dreadful people to communicate on your phones, incompetent brainless customer service, also any chance people actually being able to speak english
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Mark
(@MrMChilds) reported
@EE @ee if no engineer visits tomorrow I’ll be making a formal complaint to @Ofcom. Apparently I have to wait 30 days to cancel. That ain’t happening. All 4 SIM cards will be cancelled as well. I will not be fobbed of with excuses and keep moving the estimated repair date.
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sam
(@samanthabarlow_) reported
@EE hi i received a letter saying my apple watch plan is ending next week but also says monthly price of it is staying the same, as far as i was aware after the contract runs out i’d just be paying my tariff amount. do i have to manually cancel my watch plan to not be charged?
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Tired of people's 🐂 💩
(@Time_Flies_0) reported
@bt_uk 2 hours spent with BT / EE over 2 days. I wanted to convert a card to an esim Nearly 1 week later and it still hasn't been sorted. Now moved from @bt_uk to @EE my old card deactivated, mobile number not ported & no esim. An incredibly poor experience.
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Mark
(@MrMChilds) reported
Apparently @ee would prefer I cancel than send an engineer out… Challenge accepted! Been down 3 days so far. Repair date has been moved 3 times already now 2nd Sept. EE blame @WeAreOpenreach yet surrounding properties are all fine. Any offers on at the moment @virginmedia?