EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Hounslow, London, Hackney, Southwark, Croydon, Wandsworth, Paddington, Harringay, Hayes, Hammersmith, Coulsdon, Mayfair, Wembley and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Azer Turan
(@Azer__Turan) reported
from
Camberwell, England
@EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Harrow Weald, England
I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
from
Camberwell, England
@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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Azer Turan
(@Azer__Turan) reported
from
City of London, England
I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Michelle
(@DinElleBlogs) reported
@EE WHY THE HELL HAVE I BEEN CHARGED £20 FOR CALLING YOUR BROADBAND NUMBER ON 0844 873 8586 TO DISCUSS THE **** BROADBAND I HAVE WITH YOU FROM MY EE PHONE!!!! I WILL CANCEL EVERY CONTRACT I HAVE WITH YOU OVER THIS!
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Rick Flynn
(@RickScottFlynn) reported
@EE My contract was supposed to have Apple Music built in. Never worked, called both Apple and EE to no avail. One lady at EE said they would knock £10 a month off my contract if I bought it myself....never happened
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Scott Hutcheson
(@iMuckaZ) reported
Day 3 of patchy/no signal from @EE This is getting ridiculous now.
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Gareth Coates 💙
(@GarethECoates) reported
@EE I'm doing that in another browser tab, Kristen, but this doesn't solve the fundamental problem; it will be 1-3 days before I even get a box to send the phone to Apple in and I can't be without a phone. How would school contact me in an emergency?
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Gareth Coates 💙
(@GarethECoates) reported
Absolutely shocking service from @EE this morning. My phone is within warranty and not charging; the Tech team want it for 20 days with no temporary handset and suggested I buy a burner phone! Nowhere's open, so they transferred me to Insurance, who want to charge me £100 excess!
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Jo
(@JoCornish) reported
@EE Your reception is appalling. It doesn’t excuse your bad service to send me a text to tell me I have no service. CM3 is sick and tired of no service. 😡😡😡
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Simon Wilson 💙
(@SimonW242) reported
@MarcAllera @EE Good news Marc - however why can't I get even basic mobile phone signal at various places whilst travelling up the M5 from Gloucester to Birmingham? There are dead zones where calls drop out...very frustrating.
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Ciki Mac
(@ciki_mac) reported
@virginmedia is quite literally THEEEE worst #broadband service I have ever used 😩 Wish I could get @EE in my area. They were amazing. Never had any issues when I was with them for two years 💔
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KeithJC
(@keithcoates8) reported
@EE Why is it whenever i have problems with my broadband yous always have to blame things. Like my xbox is too far away from the router? Its been working all night but now cant apparently load apps or install games. Absolutely scam of a company.
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Gareth Coates 💙
(@GarethECoates) reported
Additional point: I pay @EE almost £100 per month across 2 lines, I should be able to rely on them. Instead, I spent more than half an hour going round in circles; my handset has 12% charge and I'm no nearer a resolution.