EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Hounslow, Southall, Greenford, Kensington, Wembley, Ealing, Hampton, East Molesey, and Feltham.

City	Problem Type	Report Time
Wandsworth	Total Blackout	2 days ago
Hammersmith	Phone	3 days ago
Hounslow	Internet	5 days ago
Hammersmith	Internet	5 days ago
Hammersmith	Internet	7 days ago
Southall	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Pawlie (@Si11y3gg) reported 7 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  sandra oneill (@sandraspeccy) reported 7 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Theresa Godly (@GodlyTheresa) reported 8 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 17 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  MarleneJohnson (@MGVanessaJ) reported 23 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  James Vertigan (@jamesvertigan) reported 24 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Vìncere. (@VictorJ1987) reported 26 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  ponkysue (@ponkysue2) reported 29 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  shams (@SaaShamsu) reported 30 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  T y k e (@tykeharvey) reported 33 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Luis Andrés (@Luis_AndresM) reported 34 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 35 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 37 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 44 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Olga (@olgabudimir) reported 46 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 47 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Kerry Harrison (@kerrylou94) reported 48 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 49 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Mariam Michtawi (@MariamMichtawi) reported 50 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Wes Baggaley (@wesdbag) reported 55 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Robinson (@apr9999) reported 5 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.

• 
  Richie Berryman (@BerrymanRi94102) reported 6 minutes ago

  @EE @EE @Giftcloud got my physical card as the digital card doesn't work at all with a £5 fee. To make people aware and you aware this is chip and pin card only!

• 
  JT (@JTXbox) reported 11 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Paul Jones (@Wrexham1978) reported 14 minutes ago

  @sophie_reed98 @EE @ee are terrible for rewarding loyalty. I left after 30 yrs & am getting the terms elsewhere for a fifth of the price.

• 
  michael seddon (@58g_ms) reported 15 minutes ago

  @EE what is going on with my issue with my hub not working and it being a ee. Issue !!

• 
  Carl Meah (@MeahCarl) reported 17 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

• 
  Martin Elliker (@MartinElliker) reported 19 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  MindTheGap (@mindthegap2018) reported 20 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  Tina B (@Teena35) reported 20 minutes ago

  @EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days

• 
  BASKY (@basky48) reported 21 minutes ago

  @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed