EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Harringay, Uxbridge, Islington, Croydon, Southwark, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, Waltham Forest, Paddington and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| London |
Phone | |
| Wandsworth |
Wi-fi | |
| Harringay |
Internet | |
| Uxbridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Donnelly
(@Dan_donnelly88) reported
@EE how come you can give my wife a free early upgrade for being a vip customer but not me and I’ve been with you longer ? Doesn’t make sense
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Miss Leeny
(@missleeny) reported
Disappointed with @EE upgrades for customers who have been with you for a lot of years. bad experience last time I upgraded & the prices don't seem to have improved. #EE used to be competitive for price but now seem one of the most expensive. Maybe time to look elsewhere
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In pursuit of justice ⚖️
(@Row_rows) reported
@EE no signal again on Portland UK. 6th time this has happened and two days in a row now. Not good enough.
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Harry Donaldson
(@HarryDo05157667) reported
@EE It seems that as I am looking to change from a £64+ a month contract to a SIM only plan that I am not wanted as a customer as one of your agents called me 5 weeks ago, cheap!
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Marcus Hislopigus
(@risingaboveit_1) reported
@PS5StockAlertUK EE has been absolute shite for Ps5 stock. They have not even updated their website as still showing 15th December. So crap it’s untrue. @EE
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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🏴Leo🏴
(@maddogleo1884) reported
@EE I had the s21 ultra had to send it back after 3 days battery is the worst iv ever seen on a phone went down so fast even without using the phone! Shockingly poor! Back to me iphone 12 pro max it is!
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❤Sphynx💙
(@PrincessEm30) reported
@EE Mobile internet. If I turn my wifi off I don’t have any mobile internet at all, the 4G icon doesn’t show either. I have plenty of data left. Any help would be appreciated. Thanks
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Me
(@pajettbarrow) reported
@EE don't feel like spending another 45 minutes on the phone being passed to 4 different people. Ref 15002252. Why has my complaint been closed when the issue hasn't been resolved? The phone still doesn't work and you need to refund me for YOUR error.
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Harry Donaldson
(@HarryDo05157667) reported
@EE Apparently you don't price match competitors? I was just told that EE don't have any plans which match a competitors price so I should just leave! Customer service at its finest to a loyal customer......