EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/30/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Paddington, Croydon, Southwark, London, Southall, Woking, Ealing, Leatherhead, Watford, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Internet
United KingdomCroydon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthall Total Blackout
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • Leafs1201 Paul Durrant (@Leafs1201) reported from Bushey Heath, England

    @EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMarieCampb1 Miss Marie Campbell (@MissMarieCampb1) reported

    @EE Hi guys I have been trying to get the Blue and White twitter logo back onto my smart mobile phone again as the other one disappeared last night by mistake I've downloaded the twitter app on google today. Would you please help me to get the logo back on my phone. Thanks Marie

  • brewbich Donna (@brewbich) reported

    @Moto not to worry my son has just seen this conversation and has brought me a oneplus handset with Gorilla Glass front and back, bit of a bad way to treat customers and that includes @EE

  • iaminiquity88 David Alford (@iaminiquity88) reported

    @EE not sure what's going on. Had huge issues trying to get EE broadband, kept being told openreach were rejecting. Got numerous emails now confirming installations for three different dates with different prices and not sure what's happening. Can anyone tell me what's going on?!

  • harvy37 HARVINDER SACHDEVA (@harvy37) reported

    @EE why is EE 4g not working in the TW5 area?

  • Benny23895742 Benny (@Benny23895742) reported

    @EE Been in the shop felt like I was in a rude boy zone.Shouldn't use probably language brove no brove. I don't understand how you get the best UK service like that. Can't wait for the 9 months to be over. If you don't want my business ther is always someone else out there

  • ludo1983 Mike H (@ludo1983) reported

    @EE Evening, can someone get in touch about an issue with BT sport please

  • ionaselig S.e.l.i.g. (@ionaselig) reported

    @EE why does your 4G signal keep dropping out 😭 wfh with a EE phone and 4GEE home router is killling me today - I’ve lost 4 hours! Vodafone working fine... 😒

  • CurrentMAG2020 swnz10 (@CurrentMAG2020) reported

    @EE PLS FIX THE SERVICE IN THE NORTH EAST OF ENGLAND ITS GETTING RIDICULOUS NOW

  • Angeldee77 angeldee77 (@Angeldee77) reported

    @EE No. No timeframe. I feel like I wasted my money on a dongle that doesn’t work in the area I live. For personal reasons I had to cancel my broadband. The dongle was meant to be a suitable stopgap.

  • 1RBS2 R (@1RBS2) reported

    @EE send me a bad boy deal and let’s get it cracking