EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 hours ago |
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Internet | 14 hours ago |
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Internet | 15 hours ago |
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Wi-fi | 15 hours ago |
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Internet | 15 hours ago |
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Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Evadne W. (@evadne) reported from City of London, England@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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Jenny Sanders (@gothtink696) reported from Croydon, England@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Richard Foster (@richardfoster1) reported from London, England@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Chris Mason (@cmaso21) reported from Lambeth, England@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Karen Purvis (@KarenPurvis123) reported from Paddington, England@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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Paul Durrant (@Leafs1201) reported from Bushey Heath, England@EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.
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Ryan (@r_condy) reported from Camden Town, England@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Tony Wiseman (@tonywiseman1976) reported from Camberwell, England@EE You might be losing a customer this year…
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Josephine Bakah (@BakahJosephine) reported from London, England@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Paul Dunne (@ThemoonIHATEYOU) reported from London, England@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Chris Mason (@cmaso21) reported from Lambeth, England@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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James Goodliffe (@jgoodliffe_) reported from Paddington, England.@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??
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Robert Dunford (@repd1975) reported from Esher, EnglandHi @EE is there an issue with sending texts in the SW London region right now?
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AA Ron 🖤 👟 (@Munden87) reported from Addington, England@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Josephine Bakah (@BakahJosephine) reported from London, England@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Stephen Hines (@hines_stephen) reported from Hackney, England@EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?
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Matthew 🇬🇧 (@doberguy53) reported from Paddington, England@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jay (@UtleyTjutley) reported@EE My EE Wi-Fi seems to be down every few minutes. I’m in LS23
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THE CURLING KING (@CurlingThe) reported@EE Can I just say I had a complaint Alexandra dealt with it went out her way to help was on phone over HR I was gonna leave over it all .. rest of ya call handlers take note learn from Alexandra .. cheers Alex.
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Tom Pepper-Kernot (@KernotTom) reported@EE It's with EE but @bt control the green cabinets at the end of my street and I've spoken to an engineer working in the box. he said wires dislodge causing issues for all customers. It's time @bt_uk updraded! Pls help thx
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🍓 🎀 𝒫🍩𝓅𝓅𝑒𝓉 𝒥 𝒲𝒾𝓁𝒹𝑒 🎀 🍓 (@j_poppet) reported@EE Hi there, this is day 2 of having no phone reception - my phone says Emergency Calls Only. You did provide a temp fix via dm yesterday, but why has it been over 24 hours now with this issue? Especially when I had a text saying all issues are now resolved. Thanks.
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Maisam Datoo (@MaisamDatoo) reported@EE Let’s stay on this. Was contacting to report several signal issues and call connectivity problems. This was experienced whilst on call with your team. But ‘unfortunately there’s nothing more they can do’. Laughable really.
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Bobby (@bobbytodd_) reported@EE I have looked online to try and report coverage issues bit there isn't anywhere on the website to do this. My mobile network coverage has been awful for about a week now but the Web page says there is good coverage, can you assist?
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Margins36 (@margins36) reported@EE how do I report loss of signal? I’ve been on website but just keep going round in circles. Help please!
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Andrew Brown (@HTNantiques) reportedHi @EE any reason why my internet is down and when I try to visit your help pages I just get a white page with “blocked”???
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Ruth Gilford (@ruthgilford) reported@EE are y having issues? I seem to be having a problem with your network since the weekend?🤔