EE

EE Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/05/2026 00:40

March 05: Problems at EE

EE is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Wembley, Southwark, Islington, Worcester Park, Croydon, Carshalton, Hounslow, Hackney, City of London, Northolt, City of Westminster, Uxbridge and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MrMitchell The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @StopFundingHate I somehow think @EE are a far bigger company than this blackmailing/cancel culture campaign is....

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @Femi_Sorry @EE A little bit pathetic isn't it Femi.... I'm not even an @EE customer....

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • Dent29Dent Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • robertdelamere Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • mahshid0805 Mahshid (@mahshid0805) reported from Harrow Weald, England

    @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ms_Kelsall Lucie Kelsall-Pitchford (@Ms_Kelsall) reported

    @EE I’m having some trouble hearing calls and can only hear the caller on loud speaker. As my phone is about a month old, can I take it in to a store to be looked at?

  • MarkInWine Mark (@MarkInWine) reported

    @EE hi EE question! My contract runs out in 4 months but I want to add another contract to my current account! My current contract is iPhone but I also want a Samsung! Can I cancel my current one at the end of the 4 months when it runs out or am I tied into both contracts!?

  • absolutelyamyyy Amy💙 (@absolutelyamyyy) reported

    @EE It’s when I’m connected to wifi. I’ve just tried using mobile data and that seems to be working now. Thank you for your help

  • DawnLizPowell Dawn Powell (@DawnLizPowell) reported

    @EE Is there a problem with EE in South West London? My broadband keeps dropping out.

  • mesolithicguy m a g i c 🔦 t o r c h (@mesolithicguy) reported

    @EE No just received it, my wife has all the details, In her name so I have to wait for her now which won't be until tonight Find it strange this happens when many people are buying online instead of going into the shop ...seemed an obvious fault and not because of delivery damage

  • clachanlodge Barry Whenman (@clachanlodge) reported

    @EE @btsport I'm trying to register with My EE, but I keep getting an error: "Oops - The service is temporarily unavailable"

  • LiaRenkes Lia Renkes (@LiaRenkes) reported

    Very very unhappy with the extremely inconsistent information and poor customer service I’ve experienced from @EE this past week.

  • EduardoIsidio Edu Isidio (@EduardoIsidio) reported

    @EE please.....i need to reactivated my number with you. I live in Brazil. Help me.

  • ShaktiSounds shakti (@ShaktiSounds) reported

    @EE is your service down in Cannock area? WS12 postcode

  • DawnLizPowell Dawn Powell (@DawnLizPowell) reported

    @EE OK thanks. Suspect the real solution is wait until it stops being randomly annoying when you're trying to work.