EE

EE Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/27/2026 12:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Greenford, Hackney, Wembley, Ashtead, Merton, Fulham, City of London, Camden Town, Wandsworth, Croydon, Shepperton, Paddington and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • Leafs1201 Paul Durrant (@Leafs1201) reported from Harrow Weald, England

    What the hell is going on with the iOS @EE app, constantly tells me it’s the wrong password when I’ve been using it successfully for months, the reset password email never comes through to me either

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrVandit97 Vandit.N. (@MrVandit97) reported

    @EE still no response to my problem

  • rhysdryden rhysdryden (@rhysdryden) reported

    @EE haven’t been able to log in to my account for over a week? Also not receiving sms texts from steam. Please help

  • wayofthewood Lee Tedder (@wayofthewood) reported

    @EE Run out of data trying keeping the Wi-Fi to my property would be a start never mind replying to the message i have left.

  • LorTheDestroyer LorTheDestroyer86 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 (@LorTheDestroyer) reported

    @Just_Jonnie @EE Complaints is my day job if you need help writing one up - you don't need the call logs either if you are sure what they told you on that day, they will probably listen to them as part of the complaint if they doubt you anyway

  • Stockcube7773 Eric (@Stockcube7773) reported

    @EE Recently moved to 3 because EE prices are set too high. We don't need 25gb and we don't want 5G. In York the 5G signal radius is tiny so I won't pay a premium price for a basic service. Be realistic

  • rickiwellman Ricki Alec Wellman (@rickiwellman) reported

    @EE Please read my latest post, not a great start to what was a new customer

  • euroraleigh The Prince of Whales (@euroraleigh) reported

    @EE how is it possible that we live in the year 2022 and it is impossible to work on a thameslink train into London due to terrible 4g?!

  • NYKnicksForever New York Knicks Forever (@NYKnicksForever) reported

    @LewisCapaldi @EE Yeah I work for them in the Retentions Team .. what's the issue??

  • AndrewEva8 Andrew Eva (@AndrewEva8) reported

    @EE I have been a customer with EE for years

  • LewisCapaldi Lewis Capaldi (@LewisCapaldi) reported

    @EE hi would someone be able to help me out please?