EE outages and service status in Richmond, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jun 8, 12:56 AM GMT+1.
- Internet (48%)
- Total Blackout (19%)
- E-mail (14%)
- Wi-fi (14%)
- Phone (5%)
The latest reports from users having issues in Richmond come from postal codes TW9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Wembley, Wandsworth, Kensington, Hammersmith, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 3 days ago |
|
Wandsworth
|
5 days ago | |
|
Wandsworth
|
Internet | 8 days ago |
|
Wembley
|
8 days ago | |
|
Kensington
|
Wi-fi | 9 days ago |
|
Hammersmith
|
Wi-fi | 15 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Lord Panache (@RicciQueens) reported from Wandsworth, England@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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tamara m (@tamara_mbz) reported from Hammersmith, EnglandHey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Anit (@anit3) reported from Brentford, England@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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lauren (@wanderlaurst) reported from Wandsworth, England@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@dmills87 @EE I agree with you, they should really support quick transfer!
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T y k e (@tykeharvey) reported from Worcester Park, England@ee 5G is worse than there 4G it never blood loads anything
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, EnglandThe past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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PM 🇺🇦 (@prasulm) reported from Brentford, England@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Doug (@dougmortonagain) reported from Ealing, England@EE hi, I have no signal in W5, is there a fault?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aingeal (@AngieCa26314731) reported@EE Sadly my phone is not receiving calls or sending texts and as your system is down I was informed nothing can be done until late tomorrow at best. No way of contacting to explain problem as no email contact - letter only which you will receive. The day I moved to you was a mistake
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Kyle Gray (@kylegmate) reported@EE why do your staff talk to me like I am some sort of an idiot? 12 months with signal issue and no one can help. I will not be renewing.
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ollie thorne (@ollie_thorne) reported@EE how can I find out why the service is down at my location?
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Equilan (@Equilan) reported@EE The DD was setup but money moved to another account as it's paid from my billing account. How long does it take them to retry? It's been a week now. So, you're also advising me to call the number that doesn't work. I give up. Thankfully my contract is up in October.
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Richard walker 🇮🇪 (@Rubyjones1926) reported@EE hoodwinked my 83 yo father in law into a new contract making him believe that would solve his signal issues in his home. That he went into shop to ask for help. Hes Still having signal issues. Now they want £179 from him to get out of the contract they mis sold him.
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Val FS Nomad (Cømms Open) (@FlamesNomad) reportedI come home Internet is still dead ( @EE what ******** ) And no food for me but the other two ******* get to eat At least that guy can live
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Gujju Maniac (@GujjuManiac) reported@EE hello Team EE ! We have continuous drop outs of the Internet and it is not working . No support provided from EE ! Help or release the contract so we can shift to a better provider
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Stacey (@sistermoose) reportedwell done @ee for shaming my mum for being deaf when she needed help! Brilliant support of the vulnerable and disabled community!
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Chelsey (@chelshakespeare) reported@EE I know they’ll never see this, but after such an awful experience somewhere else, it’s nice that my even more local store is doing it right!
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Amanda Hodkin ⚔️⚽️🏎️ (@Amandahodkin) reported@EE had no WiFi for three days. Wanting to talk to someone and all I keep getting is a text saying Our diagnostic testing has found that your broadband service is being affected by a network problem in your area. Network issues are usually resolved in 4 hour. It’s been three days