EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Southall, Greenford, Hounslow, Hammersmith, Kensington, Wembley, Ealing, Hampton, East Molesey, Wandsworth, Feltham, and Hayes.

City	Problem Type	Report Time
Southall	Total Blackout	13 hours ago
Greenford	Wi-fi	2 days ago
Hounslow	Total Blackout	6 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	7 days ago
Southall	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Victoria Seaman (@VixSeaman) reported 37 seconds ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Charli R (@RojasLahoz) reported 11 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Bridge🌼 (@rainbowfreak_x) reported 11 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  ponkysue (@ponkysue2) reported 19 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Dave Ahern (@CorkGourmetGuy) reported 23 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Jonny Pugsley (@jonathonfp) reported 23 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 25 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Teresa Walsh ● (@teresaspost) reported 27 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  James C Green (@jamesCgreen93) reported 31 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  PM 🇺🇦 (@prasulm) reported 32 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  CharlieH 💙 (@MissCharlesV) reported 33 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  holly (@ANOBRAINHOLLY) reported 41 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Dan Flynn (@DanWantsTech) reported 44 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  topcat500 (@theresacoote) reported 48 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Steve Murrell (@mobiasstrip) reported 48 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Geo (@geometric) reported 49 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Paul Modley (@pmodley) reported 50 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  dominnique karetsos (@DKaretsos) reported 57 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  James Vertigan (@jamesvertigan) reported 58 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  James (@jfkent93) reported 59 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Ross-Lewin (@crosslewin) reported 8 minutes ago

  @EE So can I use for free as a mobile not home broadband customer

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 9 minutes ago

  @EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.

• 
  Jackson Eagleson (@Oradaman) reported 9 minutes ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  Abby (@abz_fab) reported 10 minutes ago

  @EE my WiFi is down and I can't even log in to see why!

• 
  Yasmin Stafford (@YasminStafford) reported 10 minutes ago

  @EE Nope they won’t help

• 
  mṽsh (@shikariunite) reported 14 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  _rambo£ (@_rambo_17) reported 14 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 15 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Rob (@robdrfc4eva) reported 16 minutes ago

  @EE @paulmatt86 This is the same for all uk mobile providers. In Croatia i can get a signal in the middle of the sea on my way to brač island but cant get a.signal in the Lake District

• 
  Jade ˚ ༘♡ (@missjadecx) reported 28 minutes ago

  @EE can you help me please. I have been trying to get on your live chat for ages and I can’t get through and I can’t call. This is urgent….