EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/04/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Hounslow, London, Hackney, Southwark, Croydon, Wandsworth, Paddington, Harringay, Hayes, Hammersmith, Coulsdon, Mayfair, Wembley and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Internet
United KingdomHounslow Internet
United KingdomLondon Phone
United KingdomHackney Wi-fi
United KingdomSouthwark Phone
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • yehbmb Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • Azer__Turan Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DinElleBlogs Denise Michelle (@DinElleBlogs) reported

    @EE WHY THE HELL HAVE I BEEN CHARGED £20 FOR CALLING YOUR BROADBAND NUMBER ON 0844 873 8586 TO DISCUSS THE **** BROADBAND I HAVE WITH YOU FROM MY EE PHONE!!!! I WILL CANCEL EVERY CONTRACT I HAVE WITH YOU OVER THIS!

  • RickScottFlynn Rick Flynn (@RickScottFlynn) reported

    @EE My contract was supposed to have Apple Music built in. Never worked, called both Apple and EE to no avail. One lady at EE said they would knock £10 a month off my contract if I bought it myself....never happened

  • iMuckaZ Scott Hutcheson (@iMuckaZ) reported

    Day 3 of patchy/no signal from @EE This is getting ridiculous now.

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    @EE I'm doing that in another browser tab, Kristen, but this doesn't solve the fundamental problem; it will be 1-3 days before I even get a box to send the phone to Apple in and I can't be without a phone. How would school contact me in an emergency?

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    Absolutely shocking service from @EE this morning. My phone is within warranty and not charging; the Tech team want it for 20 days with no temporary handset and suggested I buy a burner phone! Nowhere's open, so they transferred me to Insurance, who want to charge me £100 excess!

  • JoCornish Jo (@JoCornish) reported

    @EE Your reception is appalling. It doesn’t excuse your bad service to send me a text to tell me I have no service. CM3 is sick and tired of no service. 😡😡😡

  • SimonW242 Simon Wilson 💙 (@SimonW242) reported

    @MarcAllera @EE Good news Marc - however why can't I get even basic mobile phone signal at various places whilst travelling up the M5 from Gloucester to Birmingham? There are dead zones where calls drop out...very frustrating.

  • ciki_mac Ciki Mac (@ciki_mac) reported

    @virginmedia is quite literally THEEEE worst #broadband service I have ever used 😩 Wish I could get @EE in my area. They were amazing. Never had any issues when I was with them for two years 💔

  • keithcoates8 KeithJC (@keithcoates8) reported

    @EE Why is it whenever i have problems with my broadband yous always have to blame things. Like my xbox is too far away from the router? Its been working all night but now cant apparently load apps or install games. Absolutely scam of a company.

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    Additional point: I pay @EE almost £100 per month across 2 lines, I should be able to rely on them. Instead, I spent more than half an hour going round in circles; my handset has 12% charge and I'm no nearer a resolution.