EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Watford, Fulham, City of Westminster, London, Tower Hamlets, Wandsworth, Harrow, Hackney, Southwark, Greenford, Wembley, Ashtead, Merton, City of London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Phone | |
| Fulham |
Internet | |
| City of Westminster |
Internet | |
| London |
Phone | |
| Tower Hamlets |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Neil Lux
(@deluxie) reported
from
Harrow Weald, England
@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with My Account? It says I have no devices and I need to add a number?
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Slack
(@LynnSlack11) reported
@MissLauraHolmes @EE Laura try complaining to the Ombudsman telecommunications service about the poor costumer service I don't know if this will help But its worth a try @cononeilluk
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Matt Hams
(@Matt_Hams) reported
@EE Thanks but your online chat helped me earlier today. I did try to get help on another issue regarding my voicemail pin but was waiting for over an hour on chat and 30 minutes on the telephone
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Ginger bitching
(@lonelygingerpie) reported
@cononeilluk @EE Shameful indeed. I'm disabled and do not support companies who don't support us.
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Allan Clarke
(@allan_clarke) reported
@EE Still have problems. Thought I'd replied so apologies. I am getting a text each day, same message, 'taking longer than expected'. Data speeds down at @ 1mb at best now since Aug 15th. Did use website to raise complaint 3 days ago. Received auto response, nothing since!
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fintan Pritchard
(@natnifp) reported
Hey @EE where do I direct responsible disclosure of security issues? I have multiple concerns/issues that I believe need to be reported.
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craig. #TimeToGoBoris #NeverVoteConservative
(@snuffycraig32) reported
@MissLauraHolmes @EE Also to add, customer service is dore, no compassion no nothing, just more interested in upselling. Maybe Instead of paying megabucks to Hollywood has been actors, maybe invest more in your services so they actually work.
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Sarah 🎭🫶🏼
(@SL_Dee73) reported
@EE I JUST WANT TO TALK TO SOMEONE!!!! I’ve been on hold for most of yesterday & now for 40mins today. PLEASE HELP!!
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John…pagan witch…Tories out
(@moondragon51) reported
@MissLauraHolmes @Jenn7_4 @EE we need to remember that #EE is owned by #BT and there customer service has always been appalling,more so since privatisation
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Niall Anderson 🚀
(@INiallAnderson) reported
@TMobile @TMobile Will the UK service @EE get this connectivity?
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Foxy Clapham
(@F0xyG4mer) reported
@EE and @SamsungMobile @SamsungUK can I get some help on claiming my Samsung buds2 from my flip 4 preorder please? It's before the 29/09 but when I go to claim them via the link in the features I can't.