EE outages and service status in Richmond, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 17, 12:23 AM GMT+1.
- Internet (63%)
- Wi-fi (22%)
- Phone (11%)
- Total Blackout (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Southall, Hammersmith, Wembley, Wandsworth, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, Ealing, Worcester Park, Feltham, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Wi-fi | 1 day ago |
|
Hammersmith
|
Wi-fi | 5 days ago |
|
Wembley
|
Internet | 9 days ago |
|
Wembley
|
Internet | 12 days ago |
|
Wembley
|
Wi-fi | 12 days ago |
|
Wembley
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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tamara m (@tamara_mbz) reported from Hammersmith, EnglandHey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Laura 🐐 (@Laura_Rads) reported from Wandsworth, England@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Steve Fisher (@221Sociopath) reported from Brentford, EnglandI’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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holly (@ANOBRAINHOLLY) reported from Hounslow, Englandhi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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shams (@SaaShamsu) reported from Wandsworth, England@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Wes Baggaley (@wesdbag) reported from Richmond, EnglandI have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Mariam Michtawi (@MariamMichtawi) reported from Brentford, England@EE I did twice but still the same. It seems many are facing the same problem!
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James (@palmerzan587) reported@EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!
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Jem (@JPMIDB) reported@EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.
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Sarah Jones #21 (@jonesy_laaa) reported@EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!
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J Kicinski (@JohnKicinski3) reported@EE an issue with the signal in Tenby West Wales?? Multiple people can't make calls to either landlines or other mobiles.
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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Peter Cross (@CronoYellow27) reportedHi @EE like some other users I have been struggling getting a signal while at home. Meaning I can't access certain sites/apps on my phone. The mobile coverage checker says excellent coverage inside & outside but that's not the case, any ideas please?
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Gillian McKinnon (@giframac) reported@Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!
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David Elliott (@DJE1007) reported@EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reportedplease advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE
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Jayne with a Y (@JB_56_) reported@ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !