EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/16/2025 04:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, Camden Town, Wembley, City of Westminster, Epsom, Northolt, London, Paddington, Hackney, City of London, Hammersmith, Harringay, Weybridge, Wandsworth and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark E-mail
United KingdomCamden Town Wi-fi
United KingdomWembley Internet
United KingdomCity of Westminster Phone
United KingdomSouthwark Internet
United KingdomEpsom Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • Jashanks79 James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Elkra16 Elkra16 (@Elkra16) reported

    Thanks to @EE we now have to pay for 2 TV contracts that we did not agree to, false information regarding ‘buying us out’ of Sky TV and Broadband. Numerous complains and no help so far. Train your staff to not give out false information at your stores. Avoid EE store in Bangor!

  • DadRundle The Redneck 🤠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DadRundle) reported

    Just so the world knows. EE are full of ****. They make sure it says 4g/5g on the display but in reality you have nothing. Whoever does the surveys on coverage must have full pockets. **** you @kevinbacon stop lying @EE

  • Luketurner555 Luke Turner (@Luketurner555) reported

    @EE @SerenAwst Why is your network so slow and pants currently

  • janemelanie JaneMelanie (@janemelanie) reported

    @EE A long time customer but I have had the most appalling service from EE over the past 2 days. Today a call centre operative & “his manager” back - tracked on a deal that I was promised yesterday by a sales person - despite recorded calls as evidence. How can this be right?

  • Robert_Powell94 Robert Powell (@Robert_Powell94) reported

    Day 5 of no broadband at home. Very poor communication from @EE & @bt_uk on getting it fixed. The resolution date keeps getting pushed further and further back. Needs to be sorted ASAP! @BBCWatchdog

  • AndyWhyte_ Andy Whyte (@AndyWhyte_) reported

    @EE still no update. the order number i've been given (by having to call up) doesn't show any order online and your online chat says it's closed while literally quoting hours that would mean it is open. how do i complain? this is beyond bad.

  • Jonesy_Bones Andrew 🤸 (@Jonesy_Bones) reported

    Hey @EE How long does it take to issue an eSIM? I’ve ordered from both @LycamobileUK and @giffgaff and had the eSIM instantly… Been waiting hours over here and still nothing. What gives?

  • Welsh_Lion Mañana Mañana! 👩🏼‍🚀🪩🧑🏼‍🚀🪩👨🏼‍🚀 🌠 (@Welsh_Lion) reported

    @EE - hi - Can’t top up my phone - all saved cards being declined - try adding new Mastercard Debit card and it says it doesn’t accept this type of card - try adding a MASTERCARD instead?!? I’ve spent an hour trying now. What’s the problem? I’ve spent over an hour trying now.

  • laurelmarie1983 Laurel161 🐈‍⬛ ⚔️ (@laurelmarie1983) reported

    @EE It seems your connection is lost again, I'm leaving you and finding someone else I think, you're horrible

  • renatoyamane Pastor Renato, internado no hospício do Tw-i-tter (@renatoyamane) reported

    @EE I'm in the queue to talk to someone... The waiting time is over 20 minutes. Is there any other option to contact you? There is nothing that can help on the previous link that you informed.