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EE outages and service status in Richmond, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 8:24 PM GMT+1.
  • 58% Internet (58%)
  • 16% E-mail (16%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 5% Phone (5%)

The latest reports from users having issues in Richmond come from postal codes TW9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Southall, Hammersmith, Wembley, Wandsworth, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

CityProblem TypeReport Time
Southall Internet 6 hours ago
Hammersmith Internet 2 days ago
Wembley Internet 6 days ago
Wandsworth E-mail 8 days ago
Wandsworth Internet 11 days ago
Wembley E-mail 11 days ago

Nearby cities with recent reports

Southall

1 recent signals

6 hours ago
Hammersmith

1 recent signals

2 days ago
Wembley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • NeilHadley2
    CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • jfkent93
    James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • pmodley
    Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • dknights
    Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • PNagle72
    LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • RevBott
    Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • kevbeaumont1984
    kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • xchezzacx
    Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nasrulg7
    Nasrul (@nasrulg7) reported

    @England @EE If England were 1-0 down in a World Cup final with 10 minutes left, which teammate would make you feel calmest and why? #LionsDen

  • Elliot1980
    Aces High (@Elliot1980) reported

    @robbopalmer @EE Never had an issue with @EE

  • Mint_Aero
    Sean (@Mint_Aero) reported

    @EE Possibly the worst customer service I have ever encountered, been led on for 2 weeks, had complaints closed without contacting me - different agents saying different things, including mis-information. Please advise your contact details for complaints, telephone, not 'email'

  • rkhargreaves
    Rich Hargreaves / Wickerrman (@rkhargreaves) reported

    @LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol

  • Liz_Licker
    Eilís Ní Gnímh (@Liz_Licker) reported

    @EE useless service.

  • ManyaBlanca
    Dame Joanne Kathleen (@ManyaBlanca) reported

    @MisterCow @EE They're switching off half the network, it's not fit for purpose. 3rd mast down in my area in London. No 5g in the south west today. Seems it's offline

  • Sataiin
    Sataiin (@Sataiin) reported

    @England @EE Average first half, horrible second half, I really hope that none of them play a single game, what boring football, they couldn't against a semi-professional team, they are going to suffer a lot in the World Cup.

  • gregoryarios
    Greg (@gregoryarios) reported

    @England @EE I don't give a damn about NFL.

  • GrumpyGit1960
    Charlie Papa SixSix 🚃🚄🇬🇧 (@GrumpyGit1960) reported

    @robbopalmer @EE Was out of contract after 8 years,and I've binned them off after a charade where a fibre order was cancelled 3 times coz Openreach CBA. Formal complaint seemed promising but when passed to their 'Value' team, price offered was £10 more than for a new customer. It was nuts.

  • robbopalmer
    Rob Palmer (@robbopalmer) reported

    Hope it’s not one of your products @EE Let’s hope @England are more professional than @EE Customer service must be watching the match over and over again 😴