EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Waltham Forest, London, Purley, Hackney, Hammersmith, City of London, Southwark, Wembley, Croydon, Hayes, Islington, Weybridge, City of Westminster, Ealing and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Wi-fi | |
| London |
Wi-fi | |
| Purley |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ceri
(@ceri_doyle) reported
First class service from Balil @EE in #bridgend today
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Zena Marks
(@ZenaMarks) reported
@EE should not be a functioning company. Cannot overstate how appalling their service is - for me and others on asking around. If you're looking for #broadband or #phone services please don't go with them. They shouldn't still be in business.
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Phil Cliffe
(@pjcliffe1981) reported
@EE Any chance of sorting out the phone and Internet signal in the CW1 area? It's been down since Thursday evening!
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Traction Software
(@tractionsoft) reported
@EE So, yet again - EE MyPlace update message on the phone this morning. a problem in your area affecting service should be back to normal in 2 days! 0-1 bar on phone again. this is the 20+ time in 3 months we've had this type of message. what the hell is going on? Area: TQ7 3
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Paul Clarke
(@mrpaulclarke_UK) reported
@EE I have noticed a sharp drop in Internet speed since the 4G mast was removed from near to me. CW1 3HN, down from 100mbs+ to 16mbs+ Is this temporary?
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JessicaΚαθ@StandsWithUkraine 😷🇺🇦
(@JessicaCheshi15) reported
Internet via @EE down in the north west. Manchester and surrounding areas are a hotspot. Reports of phone coverage down intermittently. Problems first reported at approximately 3pm.
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dave johnson
(@AsylumDave) reported
@oppo your customer service is nothing short of terrible. ive been 5 days being passed between you and @EE with a faulty phone, and now its past the a month period, due to messing about with you both, you wont replace it? really?
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Alice Warwick
(@Warwick96) reported
@EE I’m the dn9 postcode area, I have no service or mobile data, is the network down, had to find wifi to actually get it to work??
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Shorif Choudhury
(@Shorif_99) reported
@EE why is your network so **** in St Albans? I've been getting "H+" or no signal in St Albans. This is has been going on for the past 3 months. When is this going to be fixed?
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jayne melhuish
(@honeypie32) reported
@EE how can I start an online chat with you when the option isn’t a available. Help, I just need a number xx