EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/09/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Northolt, London, Cobham, Camden Town, City of Westminster, Croydon, City of London, Hackney, Hammersmith, Southwark, Woking, Byfleet, Hounslow, Paddington and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNortholt Internet
United KingdomLondon Internet
United KingdomCobham Wi-fi
United KingdomCamden Town Internet
United KingdomCity of Westminster E-mail
United KingdomCroydon E-mail

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • Callum_Walker96 Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jnm8210 jnm21 (@jnm8210) reported

    @Argos_Online @EE @ArgosHelpers As the saying goes you find out how good a company is when things go wrong - too many companies try to 'sweep issues under the carpet [of private messages]'!

  • gem_louise23 ⭐️⭐️⭐️Gem ⭐️⭐️⭐️ (@gem_louise23) reported

    @EE Its been both lately making our devices un-usable. The mast is in our back too and its a mess. EE keep saying they sending engineers they never turn up.

  • stace1083 Stace (@stace1083) reported

    @EE hi wondering if you can help I top up my parents dongle SIM card over an hour ago and had email confirmation but it’s not registering on their account. Can you advise please?

  • sharoncoxadi sharon cox (@sharoncoxadi) reported

    @EE your service is shocking! Telling me I can upgrade and to choose a plan, do so, only to be told 48hrs later order is cancelled as not due an upgrade! Go online I am due an upgrade!!! Customer service non existent to keep a customer!

  • gem_louise23 ⭐️⭐️⭐️Gem ⭐️⭐️⭐️ (@gem_louise23) reported

    @EE Sure i’ll do it now feel like i’m wasting my time tho. Alright me paying for these bills and services but don’t even get a service. BT sport is unwatchable. I want all my monthly payments for that back. Fuming

  • pethadel petha del (@pethadel) reported

    @GiacomCM @ee no other network takes the piss this bad! No email specialists. Don’t try to access emails through ee. #nocustimercare #treatyoulikeyourestupid #highanddry

  • jesswish110 Jess (@jesswish110) reported

    @EE been a customer of yours for years. I’ve come to the end of my 2 year contract but you’re still trying to charge me for the phone. I’m not prepared to pay this large amount each month for a dated phone!

  • ToryEve Tory (@ToryEve) reported

    @EE roaming hasn’t worked despite me buying a bolt on for my holiday. I made sure to activate the bolt on but still not working, I’m unable to make calls or use data - can you help with this please?

  • jonatha00863400 jonathan hough (@jonatha00863400) reported

    @EE yet again no signal and told there is no network problem !! This is now a weekly problem and others in area having same problem . Told me to download a speed app to monitor, bit difficult when coverage is down again . 5 hours now

  • JoanneDeam Joanne Foster-Deam (@JoanneDeam) reported

    Really furious with @EE. Took my phone in with a problem with the battery, it just wouldn't charge anymore. Its still in contract They wanted £1200 up front off me as they said there was other problems too but wouldn't actually specify what they were! Disgusting customer service!