EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wembley, Wandsworth, Kensington, Hammersmith, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.

City	Problem Type	Report Time
Wembley	Internet	1 day ago
Wandsworth	E-mail	4 days ago
Wandsworth	Internet	6 days ago
Wembley	E-mail	7 days ago
Kensington	Wi-fi	7 days ago
Hammersmith	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  DarkBeige (@Beige29) reported 5 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 8 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  The Big Bakes (@TheBig_Bakes) reported 13 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Ewan Stevenson (@EwanJStevenson) reported 14 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  sandra oneill (@sandraspeccy) reported 15 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Teresa Walsh ● (@teresaspost) reported 16 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  holly (@ANOBRAINHOLLY) reported 21 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Richard Knights (@dknights) reported 23 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Lucy Callis (@lcallis) reported 23 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Bridge🌼 (@rainbowfreak_x) reported 26 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Paul Harris (@slowalloon) reported 26 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 34 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 35 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Anit (@anit3) reported 36 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Laura 🐐 (@Laura_Rads) reported 39 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Anit (@anit3) reported 40 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Neil Higley (@NeilHigley) reported 41 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  James Vertigan (@jamesvertigan) reported 45 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 50 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  LL.b (hons) Lawyer (@PNagle72) reported 51 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steff McD (@Steffmcd80) reported 8 minutes ago

  @scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer

• 
  Papa Samba Lo (@PapaSambaLo1) reported 13 minutes ago

  @England @EE The attack is really bad

• 
  nvc (@justnvc) reported 14 minutes ago

  Renting a new place next week: @EE: “Unfortunately we can’t activate your fibre broadband until the 26th as the previous tenant still has an active service.” Me: “But they moved out in April.” @EE: “Yes.” It’s not EE’s fault but lol, not a problem I thought could exist! 🥲

• 
  Lord Pĥtẹvë Rəndom of Stoughəm Həll 🇺🇦🇺🇦🌈 (@PodmanG) reported 17 minutes ago

  @EE I trust that the long outage wasn't caused by an attack on our account or details.. it was down for quite a considerable time. Kindly advise.

• 
  lippyduck (@lippyduck) reported 18 minutes ago

  @EE | already did that. They changed it. It immediately changed back. It has happened several times before. There should be an option in the app to manage it myself. I'm an idiot for talking to a bot. But I'd be an idiot to talk to you too because the same thing always happens.

• 
  Paul 🖖 (@RonkaGuy) reported 18 minutes ago

  @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?

• 
  Ambridge Massive (@AmbridgeMassive) reported 18 minutes ago

  @EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?

• 
  Mark Kelly (@MarkKel84034045) reported 19 minutes ago

  @EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction

• 
  Josh 👾 (@_NFFCJosh) reported 19 minutes ago

  @aftertheflood_ @EE i’m a new customer too (day one for me!) thankfully set up the main hub before it went down, but can’t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit

• 
  Will (@Gr8_willz) reported 21 minutes ago

  Honestly @EE is the worst how are you giving out a contract in my name when I don’t even live in Great Britain anymore