EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Brentford, Paddington, Hounslow, City of Westminster, Southwark, Camden Town, Harringay, Wandsworth, Watford, Hampstead, Wembley, City of London and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Total Blackout | |
| Brentford |
Internet | |
| Paddington |
Wi-fi | |
| London |
Total Blackout | |
| Hounslow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Robert Delamere
(@robertdelamere) reported
from
Camden Town, England
Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@Femi_Sorry @EE A little bit pathetic isn't it Femi.... I'm not even an @EE customer....
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G R A Y B U R N
(@PaulGrayburn) reported
from
City of London, England
@EE But I’m expected to carry on paying for a poor service?
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The Mitchell Brothers
(@MrMitchell) reported
from
Hackney, England
@EE Hello I demand an answer why is the network not working!!!...
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE has the worst internet. Can’t believe how bad it’s Wifi is
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Adam Dent
(@Dent29Dent) reported
from
Tottenham, England
@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
EE Issues Reports
Latest outage, problems and issue reports in social media:
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up the cables
(@andamg1969) reported
@EE connection down on apps, can anyone tell Joe public what's going on. Generic answer when I phone up and cuts off.
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Andrew Dixon
(@AndrewDixon123) reported
Are you having 4g issues?? Mine is so slow @EE
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Mr_Gadd_
(@Mr_Gadd_) reported
@EE my unlimited data is taking ages to load. Is this due to the outage across facebook/WhatsApp etc? Slow loading most sites
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Georgie Faith
(@georgie_faith_) reported
@paulcostar1 @EE Same problem here
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co-starhg
(@paulcostar1) reported
@EE phone says 4G, although no data at all. Work phone fine with O2, is it just EE that's not working?
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dj earth's taxi
(@deejearth) reported
@_JonathanStreet @EE Same as me. Cant even speak to a customer adviser
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David
(@brockclimber85) reported
@EE network is down, what’s going on? Looks like a wider issue
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Ali Kahn
(@aKahnR) reported
@EE is definitely down here in Huddersfield town centre. Extremely slow or not working at all on 5G or 4G.
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rachael
(@rachaelf_xx) reported
@EE very little signal, no WhatsApp, Facebook and can just about send text messages. Can you please stop ignoring people telling you this is a national problem.
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Richard Glasby
(@RichGlasby) reported
@RevRichardColes @EE is broken I'd that helps