EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, London, Ealing, Ruislip, Watford, Hackney, Croydon, Worcester Park, City of London, Islington, Hounslow, Feltham, Wandsworth, Kensington and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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Stephen Hines
(@hines_stephen) reported
from
Hackney, England
@EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Evadne W.
(@evadne) reported
from
City of London, England
@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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James Shanks
(@Jashanks79) reported
from
Hackney, England
Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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NIKKIE RIOZZI
(@NIKKIERIOZZI) reported
@EE I have had no bars/ working phone since 4pm. How can I get help?
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James 🇬🇧
(@ItsJamesPowers) reported
@WeGoMadinCages @EE @MarcAllera They will not allow me file a complaint with ombudsman with regards them refusing to comply with The CA2015. Problem A is only a problem because they won't fix problem B.
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David Knopfler
(@DavidKnopfler) reported
@EE Peoblem sorted but lost all faith in EE because of the redundant and useless AI that has replaced real customer care
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Stuart
(@scottishLad09) reported
@EE Sorry didn't realised you replied. It's currently Working at the moment but it went down at least 5 times last week had to switch it on and off again.
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Raz
(@webbymcr) reported
@EE no internet on 4G/5G all day and lower signal than usual. Relying on service for work having recently moved home and currently have no broadband. Any ETA?
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Elen Jones
(@elenwjslt) reported
Has anyone had hurrendous customer support from @EE and @BT recently? We’ve been without a landline since last Wednesday- my mum is waiting for a phonecall from hospital regarding a date for Cancer surgery.
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We the Undersigned
(@WeGoMadinCages) reported
@ItsJamesPowers @EE @MarcAllera Oh dear the equalities act 🤬 Whats the issue with EE
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Elen Jones
(@elenwjslt) reported
Has anyone had hurrendous customer support from @EE and @bt_uk @WeAreOpenreach recently? We’ve been without a landline since last Wednesday- my mum is waiting for a phonecall from hospital regarding a date for Cancer surgery.
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💚 Andy Scargill 💙🇺🇦
(@andyscargill) reported
@mustbecwaced @EE It was similar in Chester with @O2 Lynn where they told one of my neighbours that he should find someone with a different provider if his land line was down and he had an emergency. Their local mast is 'broken' and has been for some time. We're gradually all moving over to others
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Usman
(@UsmanAhmad_iam) reported
If you think you’ve had bad customer care experiences, pray you never have to deal with @EE. Beyond atrocious.