EE outages and service status in Richmond, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 3, 7:26 PM GMT+1.
- Internet (50%)
- Wi-fi (20%)
- E-mail (10%)
- Total Blackout (10%)
- Phone (7%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Greenford, Kensington, Ealing, Hounslow, Southall, Wembley, Surbiton, Richmond, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 23 hours ago |
|
Wandsworth
|
Phone | 1 day ago |
|
Wandsworth
|
TV | 2 days ago |
|
Greenford
|
Total Blackout | 2 days ago |
|
Wandsworth
|
2 days ago | |
|
Kensington
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
-
gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, EnglandThe past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
-
Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
-
Gary Bott (@RevBott) reported from Kensington, England@EE are there any known issues of outage in West London? Been struggling since 2pm today
-
Lucy Callis (@lcallis) reported from Wandsworth, England@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
-
Geo (@geometric) reported from Kensington, England@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
-
Victoria Seaman (@VixSeaman) reported from Hounslow, EnglandDear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
-
Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England@EE Still no "Call Back".... Perhaps the signal is poor ?!
-
Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
-
Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
Steve Fisher (@221Sociopath) reported from Brentford, EnglandI’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
-
Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, EnglandDear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
-
Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
-
Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
-
Lucy Callis (@lcallis) reported from Wandsworth, England@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
-
Helen Dixon (@HelendixonHelen) reported from Richmond, England@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
-
-
Paul Harris (@slowalloon) reported from Hounslow, England@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
-
Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
molly⁷ ☆ 41 (@adaptat1ons) reported@EE DONT DO THIS TO ME I HAVE **** TO DO BRO
-
Lace Turner (@LaceTurnerxx) reported@dave_odogwu @England @EE He’s **** & has won nothing.
-
Pete Searle (@PeterSe38295412) reported@EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.
-
David (@davidofsussex) reported@StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.
-
n (@nigsnooker) reported@neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had
-
Fred (@fred6279) reported@untzy @dcuthbert @EE If the SIM part of the contract is up or is monthly rolling then you can get out of that right now while still paying for the phone. I recommend Voxi for the best signal as that runs on Vodafone.
-
Avril Newman (@AvrilNewman9) reported@EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves
-
🌼Julie Anne🌼 (@JulesAP011) reported@EE You’ll be delighted to hear we are no longer with EE services you never managed to install in 4 weeks & going elsewhere 🚩34 calls 🚩Over 16 hours on the phone 🚩Repeated lies & misinformation Bravo - a loss of 2 mobile phone 📱 1 Broadband 1 Landline contract—🙌 Bravo 👏
-
Sam Evans💙🚜 (@SamEvans336) reported@EE roaming has gone down pls sort it out
-
Margaret Newbery (@mege09) reported@EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!