EE

EE Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/01/2026 01:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Hackney, Hounslow, City of London, Northolt, Croydon, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town, Watford and Thornton Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Mazipita Mazi Pita® 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @cuppymusic Don't worry I will get it from my network provider @EE

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • jfrncs_ John Francis (@jfrncs_) reported from Camden Town, England

    I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • Darkberry87 KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @EE Thanks I have done so. I need to go out soon and I have no service at all 😫

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • martinius88 Martin Wiles (@martinius88) reported

    @EE are there problems with home broadband at the moment? Mine is disconnecting every 5/10 minutes.

  • tsaar_mbedzi Godfrey Mbedzi 👆 (@tsaar_mbedzi) reported

    @EE l was referred to use your services by a friend. She said a lot of positives about EE, but to my surprise, it's been a disappointment. A week of poor business deals

  • cly74 Claire (@cly74) reported

    @EE Hi there - I’m trying to gift data via the app and via the website but there is an error each time - can you help?

  • spontaneous_ant Tony (@spontaneous_ant) reported

    @EE @Tim17583334 Total “bull crap” to say the least! It’s pure EE greed and there is no justification for an increase of 15% whatsoever. A contract should stay at the cost agreed during the contract 24 month period.

  • flowerfuhl anna🫶🏼 (@flowerfuhl) reported

    @EE hi, i ordered a sim as i’m switching from o2 to ee and bringing my phone number along. i did all the steps right in the PAC code, but on recieving my sim it has a different number on the back. help!

  • davidarcherNI David Archer 🇺🇦Slavi Ukraine🇺🇦 (@davidarcherNI) reported

    @EE excellent online customer service from Kim yesterday!

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    After the last 9 months you would have thought that either @SamsungUK or @EE would have reached out to facilitate an ammicable solution. Treated worse than dirt for something that isn't my fault. I am clearly cursed.

  • isaac_t_6 Isaac Thompson (@isaac_t_6) reported

    @clydefc123 @EE They give users a lot of runaround on issues like this, you can message “syncunlocks on instagram to get it unlocked, they helped me out with mine

  • Thenutward The Fawkes (@Thenutward) reported

    @EE I have full signal but very slow internet. Is there any known issues in Northern Ireland?

  • LaliqueTheGeek 𝕷𝖆𝖑𝖎𝖖𝖚𝖊🦇 (@LaliqueTheGeek) reported

    @CraftConnor1 @DaveTait176 @EE Well, just as expected, I DMd them, and they can’t do anything. So what exactly are they doing for people who are struggling to pay their bills? Nothing. Best network my arse, when my contract is up, I will definitely be moving over to someone else, might check out Vodafone