EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/02/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, London, Southwark, Wandsworth, Paddington, Harringay, Hayes, Hammersmith, City of London, Hackney, Coulsdon, Mayfair, Wembley, Islington and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomSouthwark E-mail
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • orthogenes1s Emma (@orthogenes1s) reported from Tottenham, England

    @EE Thanks David, same issue with 222 I’m afraid

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KateeeeBennett Kate Bennett (@KateeeeBennett) reported

    @Kyra1986Crane @EE Im having the same signal issues and have done since I moved home in May. tried to call 999 last night and the operator couldn't hear me due to signal issue. EE have admitted I'm in a coverage hole but I need to pay £200 to get out of my contract! Hope you get your issue sorted!

  • nicrophilia1978 Nick D (@nicrophilia1978) reported

    @EE had a major issue with you recently and no matter how helpful your team were being we were getting nowhere until yesterday when someone noticed something that was inputted wrong over 2 years ago.

  • Nataliegordon Nats (@Nataliegordon) reported

    @EE broadband down in Aberdeen? 🤔

  • kevcreighton Kev creighton (@kevcreighton) reported

    Shocking service from @EE over charged by £150... 14 days later still chasing it 🙄 #ee #badcustomerservice

  • maT_T247 Matt (@maT_T247) reported

    2021 and I can’t even make a phone call to someone other side of wrexham. @ThreeUK @EE @wrexham signal is absolutely appalling in Errddig area.

  • Catheri61359019 Catherine S (@Catheri61359019) reported

    @EE put in complaint no reply funny how since my husband no longer in contract no interested. You took £20.00 but have are saying he has no data bundle I have copy of transaction!! 3 times was told number was transferred to pay as go.

  • speller_ali Ali Speller (@speller_ali) reported

    @EE hello can someone help me close a contract that’s expired please just want it removed from my bill I already have another contract so do need an upgrade

  • SophieeNOACF Sophie 🥾🌏 (@SophieeNOACF) reported

    @EE could someone help me please

  • tomchesh90 Tom Cheshire (@tomchesh90) reported

    Been with @VodafoneUK for 8 years and utterly disappointed by their upgrade offers. I can get the iPhone 13 pro with @TheO2 and @EE for far cheaper even being a new customer.

  • Catheri61359019 Catherine S (@Catheri61359019) reported

    @EE I have an issue put in a complaint my husband is disabled went from contact to pay as go has said several times to yourself want to keep number was staying with yourself but was going to transfer to pay as you go. You said ok twice topped up mobile £20 nothing!