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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, London, Hayes, Wandsworth, Weybridge, City of Westminster, Paddington, Camden Town, Hounslow, Islington, Tower Hamlets, City of London, Fulham, and Uxbridge.

CityProblem TypeReport Time
Hammersmith Internet 25 minutes ago
Croydon Internet 3 hours ago
London Phone 4 hours ago
Hayes Internet 1 day ago
London Wi-fi 1 day ago
Croydon Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Jashanks79
    James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

  • starmanuk
    Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • whiskey_soaked_
    Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • starmanuk
    Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • MGVanessaJ
    MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • bostoed0624
    Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • MartinTull1
    Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • DomLee1987
    DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • tomaszrykala
    Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • evadne
    Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • OzmaLionheart
    MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • Munden87
    AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • msphenomenal_xo
    PETITE (@msphenomenal_xo) reported

    @EE in this economy, you guys think it is okay to be stealing from your customers and have rude employees on top of that?

  • SB_CEV
    SB🛡 (@SB_CEV) reported

    Having to tether pc to iPhone @EE data as @SkyHelpTeam broadband keeps dropping, great stability when working from home! Guaranteed speed 40mb but its only been 25mb for over 2mths now dropped to 23mb when it works! #SoHackedOff

  • Oziah
    Oz’iah (@Oziah) reported

    @EE for the past 3hrs I haven’t been able to make calls or recieve emails. Can you fix this problem as I use my phone for my business 🙄

  • themrkjns
    mrkjns (@themrkjns) reported

    @EE, folks, have been stuck for nearly 4 hours with no reply from the help messaging to try to get my roaming working, despite my account having it active, having to move from wifi network to wifi network, any help appreciated…

  • EljonEljon
    Thomas Eljon 🤘🏳️‍🌈 #SurfaceDuo2 (@EljonEljon) reported

    @EE Tnx. It's working now. I think severs where down

  • skyMarina2
    sky Marina (@skyMarina2) reported

    @EE I haven’t chatted with the upgrade team, I don’t want to. I’m not having issues with the app, it just doesn’t work and hasn’t worked in 15 months

  • andysharpe123
    Andy Sharpe (@andysharpe123) reported

    @EE I’m currently abroad waiting for a text regarding my transfer that won’t come as my phones been disconnected. Impossible to get hold of someone on you messaging service and no number to call locally. #shambles

  • deevee18
    doodle dee (@deevee18) reported

    @EE A 45 min wait to ask someone how to cancel a contract Really EE. I can’t phone 45 days ahead because I will be abroad/same as 30 (minimum). People do have jobs, that doesn’t allow that amount of time, even the chat line

  • MegzyG1999
    Megan George (@MegzyG1999) reported

    @EE just spoke to Frazer from the broadband side of EE and he was absolutely amazing helped with my issue and was so lovely and polite on the phone what a guy he was 👏🏻✨

  • lucasgil
    Lucas Gil (@lucasgil) reported

    Boom, and just like that after being with @EE for over 17 years (including T-Mobile before merge) I had to leave. I couldn't find a resolution, but nevertheless, it took a minute to get the PAC code, the times of perks for being a loyal customers are long gone, no one cares 😞