EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hounslow, Hammersmith, Southall, Kensington, Wembley, Ealing, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.

City	Problem Type	Report Time
Hounslow	Total Blackout	3 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	4 days ago
Southall	Internet	8 days ago
Kensington	Phone	8 days ago
Wembley	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Anit (@anit3) reported 9 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Luis Andrés (@Luis_AndresM) reported 16 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Kerry Harrison (@kerrylou94) reported 21 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 21 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Lucy Callis (@lcallis) reported 22 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 28 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  MarleneJohnson (@MGVanessaJ) reported 29 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 34 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Wes Baggaley (@wesdbag) reported 34 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Steve Murrell (@mobiasstrip) reported 36 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Jamie Boyd (@JamieBoyd10) reported 39 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Gary Bott (@RevBott) reported 40 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Jimmy (@jimmyb01) reported 46 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Kurt Kiefer (@k1rtk) reported 48 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Anit (@anit3) reported 53 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Dell Smith (@HowardDellSmit1) reported 53 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 55 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  gillian nichols counselling (@NicholsGillian) reported 58 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 58 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Farhoud Chaparian (@ChaparianF) reported 60 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JK (@JKing0097) reported 2 minutes ago

  EE tv is absolute dog **** @EE

• 
  Ciaran (@CiaranDerry) reported 4 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

• 
  Lyse (@Lysey_g) reported 7 minutes ago

  @EE ive just had someone knock my door asking me to do a speed test of my Internet. He told me to get my phone to complete this albeit I told him No multiple times. As a customer since the orange days I dont appreciate the aggressive attitude of your employees on my doorstep.

• 
  Andy Brown (@762Andy) reported 8 minutes ago

  I’ve just spent the morning doing one of my worst jobs. Install a new router that came with an upgrade from @EE still got some kit that’s not yet connected.

• 
  sandie wilson-greene (@sandiewg) reported 8 minutes ago

  @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

• 
  G E E T U P 💪🏼 (@dalli_72) reported 9 minutes ago

  @EE I need help now setting my device up me eSIM has disappeared and I only have an eSIM phone!!! 😭😭😭😭 can’t access data or anything

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 10 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!

• 
  KP (@96Swinger) reported 10 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  blueShrew (@totfinsol) reported 13 minutes ago

  @EE @Newby13Craig Me I’m stuck in Turkey and need emergency help but EE don’t do that. Useless

• 
  Kev (@KevlarBrock) reported 16 minutes ago

  @MarkDavisonUK @EE They want £15 a month off me 😳 to troubleshoot *their* problem. Let’s see what a third engineer visit brings 🙄