EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Kensington, Wembley, Ealing, Hounslow, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	10 hours ago
Southall	Internet	4 days ago
Kensington	Phone	4 days ago
Wembley	Internet	5 days ago
Wembley	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Damien (@Damien93) reported 2 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  tamara m (@tamara_mbz) reported 9 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 12 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Dave Ahern (@CorkGourmetGuy) reported 13 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Helen Dixon (@HelendixonHelen) reported 16 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 18 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Bridge🌼 (@rainbowfreak_x) reported 20 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Gavin Wrigley (@pheauteau) reported 21 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Dave Ahern (@CorkGourmetGuy) reported 22 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Anit (@anit3) reported 23 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  kev beaumont (@kevbeaumont1984) reported 34 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Benjamin Owens (@OwensBenjamin) reported 36 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  Kerry Harrison (@kerrylou94) reported 36 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Mariam Michtawi (@MariamMichtawi) reported 40 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 40 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Anit (@anit3) reported 46 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Bridge🌼 (@rainbowfreak_x) reported 49 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Charli R (@RojasLahoz) reported 51 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Steve Fisher (@221Sociopath) reported 58 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Geo (@geometric) reported 60 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Driver 🏴‍☠️ (@i_drive_the_bus) reported 6 minutes ago

  @EE are utter wankers, done it again, buy this piece of tech for well cheap only x amount of them, by time send me message all sold out, **** em, can't even get semi decent service out of them let alone a cheeky brucie bonus, wankers

• 
  Baileys (@HanandGav) reported 8 minutes ago

  @EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.

• 
  Martin Trew (@mptrew) reported 13 minutes ago

  @EE Picture blocking, channels simply stop so we have to turn over and back, loss of picture and audio sync. Wifi range is very poor.

• 
  Julie Walkling🏳️‍🌈🎓🐝 (@JulieWalkling1) reported 14 minutes ago

  @EE I am utterly appalled at you. Shifted early July as @BTGroup encouraged me to. Loads of issues have come up, still no fibre & appt moved 3 times, & when I’ve tried to call to speak, no way at all. Went to complain, could only do via AI and it kept stopping me from typing 😡

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 14 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  AFC_Miricle_Boy_86 (@Bradleyhannan86) reported 14 minutes ago

  I upgraded my phone on 16th August to new Pixel 11 Fold pre order they were realesed on 20th August so when are they being dispatched because I haven't had anything by email, I can't check on website because it's been broken for many years @EE

• 
  DigiFazz (@DigiFazz) reported 14 minutes ago

  @EE @paulmatt86 Our networks in the UK are a scam. I left EE to go to o2 and I have the same problems with either network. Both offer “5g” but speeds are worse than 3G!!

• 
  Raymond Dillon (@rayd_250592) reported 15 minutes ago

  @EE Broadband and phone down in the BT79 postcode checker. Any idea when it will be back up?

• 
  Simon Oliver (@TonyRome51) reported 17 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  Kay Snape (@kayleeage) reported 18 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.