EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Wembley, Kensington, Hammersmith, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.

City	Problem Type	Report Time
Wandsworth	E-mail	21 hours ago
Wandsworth	Internet	3 days ago
Wembley	E-mail	4 days ago
Kensington	Wi-fi	4 days ago
Hammersmith	Wi-fi	11 days ago
Hammersmith	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Nick Smith (@nicolasjsmith) reported 1 minute ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 2 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  CFCHadders (@NeilHadley2) reported 7 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  john durant (@johndurant63) reported 7 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  holly (@ANOBRAINHOLLY) reported 13 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Doug (@dougmortonagain) reported 13 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Lady Vix Seaxman (@VixSeaman) reported 14 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Kurt Kiefer (@k1rtk) reported 15 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Pawlie (@Si11y3gg) reported 24 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Gavin Wrigley (@pheauteau) reported 24 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Ewan Stevenson (@EwanJStevenson) reported 25 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Geo (@geometric) reported 27 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Farhoud Chaparian (@ChaparianF) reported 29 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  LL.b (hons) Lawyer (@PNagle72) reported 31 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  shams (@SaaShamsu) reported 33 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Nick Swan (@MrNickSwan) reported 42 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  tamara m (@tamara_mbz) reported 47 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Theresa Godly (@GodlyTheresa) reported 50 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  ponkysue (@ponkysue2) reported 52 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Mohamed Mahdi (@Mohamed87268245) reported 57 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mandy (@mandydunne_x) reported 6 minutes ago

  @EE Cant call either as everytime i try i keep getting 'no network or service available'

• 
  Graeme Gardner 💙 (@GraemeGardner) reported 7 minutes ago

  So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

• 
  DragonsofWales (@DragonsofWales) reported 7 minutes ago

  Shout out to @EE for wrecking thousands of people’s WiFi routers with their latest firmware update and, in their usual style, doing nothing to fix it. Don’t bother replying to this, EE. I am done talking to you. Time for us all to vote with our wallets.

• 
  Tony C (@tonyc0506) reported 7 minutes ago

  @Yung_Wolfff @BenGungyal @EE Wtf. Incorrect pet. Wtf. EE was not created last year. Get your facts straight. Wtf.

• 
  North Wales Business Energy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NWalesEnergy) reported 9 minutes ago

  @EE how do we resolve this issue ?

• 
  Paul Byram (@paulbyram) reported 10 minutes ago

  How can @EE keep getting voted best network when their systems and support are the worst! Impossible to access my account whilst abroad because they have taken the app down and their system is also not able to send text verification messages. I feel like they are going backwards

• 
  deepR777 (@deep_r01) reported 10 minutes ago

  @EE How can I cancel my contract before 2 years? I thought EE would be better than 3..but I have problems with phone as well as 4g WiFi 😕🙄😞

• 
  Gav (@aftertheflood_) reported 15 minutes ago

  @EE i cant get into the app to check the service (fibre to prem) quality in my area which appears to have taken a massive download hit today whats going on, and can you put this checking service into the public domain and not buried behind an account service which is failing

• 
  Mr J (@Mr__J_J) reported 16 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  Steff McD (@Steffmcd80) reported 19 minutes ago

  @EE looking at an upgrade for my wife and i but your prices are a joke can get better deals elsewhere so guess i will be leaving after years of being a customer