EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, East Molesey, Wandsworth, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	1 hour ago
Hammersmith	Internet	16 hours ago
East Molesey	Phone	3 days ago
Wandsworth	Internet	5 days ago
Hammersmith	Phone	7 days ago
Hammersmith	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 3 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Lord Panache (@RicciQueens) reported 5 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  john durant (@johndurant63) reported 5 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  gillian nichols counselling (@NicholsGillian) reported 8 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Jonny Pugsley (@jonathonfp) reported 8 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 16 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Bridge🌼 (@rainbowfreak_x) reported 16 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Mohamed Mahdi (@Mohamed87268245) reported 17 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Lady Vix Seaxman (@VixSeaman) reported 20 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 21 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Mohamed Mahdi (@Mohamed87268245) reported 25 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Mohamed Mahdi (@Mohamed87268245) reported 29 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 36 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Stephen Tilney (@Stephen_Tilney) reported 42 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  dominnique karetsos (@DKaretsos) reported 43 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Mariam Michtawi (@MariamMichtawi) reported 45 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Martin Tull (@MartinTull1) reported 48 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 50 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Wes Baggaley (@wesdbag) reported 53 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Niki Hutchinson (@nikihutchinson) reported 56 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erika (@ErikaDucker) reported 6 minutes ago

  @EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman

• 
  Pepe.meister (@g_man755) reported 7 minutes ago

  Been on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you can’t even complete a query so I beg to ask who crowned you with such a dead service?

• 
  Curtis Evans (@bladestylez02) reported 7 minutes ago

  @Celtix14 @EE same problem here dom

• 
  Tabs (@tabadash) reported 9 minutes ago

  @EE I need support via anything other than phone. My watch upgrade delivery has failed today because the DPD PIN was sent to the watch's number instead of my mobile. Live chat only tells me to call. Could someone please contact me via DM to sort this out?

• 
  Bryan Steers (@steersb) reported 12 minutes ago

  @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

• 
  Bev Nicholas (@bevangeleyes) reported 16 minutes ago

  @EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks

• 
  Jamie T (@jamie_2127) reported 17 minutes ago

  @EE @g_man755 You'll do absolutely nothing about it. What you will do is lie about the piss-poor service you charge a premium for.

• 
  Catherine Pengilly (@pinguigloo) reported 22 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  Derek (@DerekAllan61) reported 24 minutes ago

  Obviously I @EE don't give a flying **** about customer service

• 
  SMV (@MissSmallVoice) reported 31 minutes ago

  @EE Abysmal. Got an automatic voice telling me they'd sent me a text and then telling me AGAIN to text VM on or VM off. Such rubbish - it is a voicemail pin issue, where I did not re-set my pin. 4 hours since I got your message and no luck getting through to a REAL person. Abysmal