EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wembley, Hammersmith, Wandsworth, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, Ealing, Worcester Park, Feltham, Kensington, and Twickenham.

City	Problem Type	Report Time
Wembley	Internet	3 days ago
Wembley	Internet	5 days ago
Wembley	Wi-fi	5 days ago
Wembley	Wi-fi	5 days ago
Wembley	Internet	5 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Dell Smith (@HowardDellSmit1) reported 11 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Theresa Godly (@GodlyTheresa) reported 17 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Mohamed Mahdi (@Mohamed87268245) reported 18 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Cheryl Cavanagh (@xchezzacx) reported 18 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Doug (@dougmortonagain) reported 20 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Dave Ahern (@CorkGourmetGuy) reported 22 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 25 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  LL.b (hons) Lawyer (@PNagle72) reported 27 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  tamara m (@tamara_mbz) reported 28 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Bridge🌼 (@rainbowfreak_x) reported 30 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Lucy Callis (@lcallis) reported 33 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  ponkysue (@ponkysue2) reported 35 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Jonathan Kelly (@JKBartsHeart) reported 36 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Gavin Murray (@therealgavinm) reported 42 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Martin Tull (@MartinTull1) reported 47 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 49 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Paul Modley (@pmodley) reported 50 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Jade Sharp (@jadesharp1992) reported 54 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Gary Bott (@RevBott) reported 55 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Dave Ahern (@CorkGourmetGuy) reported 58 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 4 minutes ago

  @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.

• 
  Peter Cross (@CronoYellow27) reported 6 minutes ago

  @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

• 
  Bungle1976 (@bungle_1976) reported 6 minutes ago

  @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

• 
  Basic with Life (@Joses_World) reported 7 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  Michelle Masson 🙃 (@shellm1971) reported 7 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Jamie Davies (@JamieTDavies) reported 9 minutes ago

  @EE I was contacted, problem fixed and here we are again - Groundhog Day - same problem. Now having to go through the whole confluted process again

• 
  85Juno (@Sniffmydiddle) reported 12 minutes ago

  @WoodsMonk @England @EE how was he awful? didnt realise Englands camp needed to consult WoodsMonk.

• 
  Kitten Kong (@kittenkong42) reported 13 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  James Smith (@metaled92) reported 13 minutes ago

  @EE Good Afternoon I have come off the phone with an advisor about an eSIM transfer issue. Done the replacement via myEE app QR code. The new phone is now on “Activating”. How long can this take please?

• 
  Reg Morton (@RegJTMorton) reported 16 minutes ago

  @EE @SamsungMobile @grok Is the screen failing on a fold 7 with green stripes a widely known manufacturers issue?