EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hounslow, Southall, Hammersmith, Wembley, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, and Kensington.

City	Problem Type	Report Time
Hounslow	Phone	3 days ago
Southall	Internet	3 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jack Holliday (@JHollid) reported 4 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  lauren (@wanderlaurst) reported 5 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  dominnique karetsos (@DKaretsos) reported 10 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Stephen Tilney (@Stephen_Tilney) reported 11 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Jade Sharp (@jadesharp1992) reported 12 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Paul Harris (@slowalloon) reported 19 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  G.Marshall Gleghorn (@gary2323) reported 21 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Wes Baggaley (@wesdbag) reported 23 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Ronin Shaw (@RezxoShaw) reported 29 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Paul Modley (@pmodley) reported 33 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Neil Higley (@NeilHigley) reported 33 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Jamie Boyd (@JamieBoyd10) reported 35 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  ponkysue (@ponkysue2) reported 38 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Pawlie (@Si11y3gg) reported 39 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  kev beaumont (@kevbeaumont1984) reported 51 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Shanny (@MissShannyToms) reported 52 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 52 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Dave Ahern (@CorkGourmetGuy) reported 53 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Steve Murrell (@mobiasstrip) reported 55 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Anit (@anit3) reported 55 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Lewendon (@little_lisa85) reported 3 minutes ago

  @EE Can you tell me if my WiFi is down in Lowestoft

• 
  AMBER LAMPS (@prinxecharles) reported 4 minutes ago

  Have no idea why @EE use DPD for deliveries. Every single time there’s always an issue with drivers just not going to addresses taking a picture then walking away. Just the absolute worst

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 8 minutes ago

  @EE I will do this tomorrow :) thanks. Don’t know where I stand, as I know water damage isn’t covered, but it truthfully hasn’t had any water damage so I don’t know if there’s a broken sensor or something like that?

• 
  jas🛸 (@jasminight3) reported 9 minutes ago

  Why is it despite the charger iPhones with a lightning cable don’t seem to charge or are always ‘slow charging’ ??😤 @EE @Apple

• 
  Cathy (@CathyVhal) reported 9 minutes ago

  @EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.

• 
  Edwin Fuller (@EdwinFuller1) reported 11 minutes ago

  @EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.

• 
  Martin McConachie (@HamdonMart) reported 11 minutes ago

  @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.

• 
  Kevin Anthony Haynes (@anthony_ha15609) reported 13 minutes ago

  @EE @VirginMedia Long seen some play legal moves via The Walking Dead, years ago, which some of my funds also paid for much zombie production. Trouble is when it's a success the rats come sniffing via Disney, and TWD in France, so don't want my get my U.S compound interest slice.

• 
  Jean Morris (@jeannibea) reported 14 minutes ago

  @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!

• 
  JJ (@TrentRedsnor) reported 14 minutes ago

  @EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer