EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Ealing, Southall, Hammersmith, Wandsworth, Richmond, Twickenham, Wembley, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, and Worcester Park.

City	Problem Type	Report Time
Ealing	Internet	2 days ago
Southall	Phone	2 days ago
Southall	Internet	3 days ago
Hammersmith	Internet	5 days ago
Wandsworth	Phone	5 days ago
Richmond	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Benjamin Owens (@OwensBenjamin) reported 3 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  paul massey (@mass1976p) reported 3 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 8 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Lucy. (@Lgandara93) reported 11 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  Depraved Acid (@DepravedAcid) reported 11 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  CFCHadders (@NeilHadley2) reported 14 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  holly (@ANOBRAINHOLLY) reported 17 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Kurt Kiefer (@k1rtk) reported 21 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  john durant (@johndurant63) reported 21 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Lord Panache (@RicciQueens) reported 31 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Wes Baggaley (@wesdbag) reported 33 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Lucy Callis (@lcallis) reported 39 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Bridge🌼 (@rainbowfreak_x) reported 41 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Mariam Michtawi (@MariamMichtawi) reported 43 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Wes Baggaley (@wesdbag) reported 44 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Wes Baggaley (@wesdbag) reported 44 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  gillian nichols counselling (@NicholsGillian) reported 46 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Dell Smith (@HowardDellSmit1) reported 50 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Dave Ahern (@CorkGourmetGuy) reported 52 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Neil Higley (@NeilHigley) reported 54 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake Murphy (@jake_murphy95) reported 6 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  prettyboy~~ (@limitiskii___) reported 6 minutes ago

  @Abdulqowiy_ @EE bro wtf

• 
  C (@arcpantmcgee) reported 6 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

• 
  U (@vertop5248) reported 7 minutes ago

  @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 8 minutes ago

  @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

• 
  Pop'i' (@CruiseFelix) reported 14 minutes ago

  @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...

• 
  Reza Mohammady (@RezaMohammady_M) reported 15 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Dean Hazell (@Deano01973) reported 15 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Jon (@RealJKay) reported 19 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

• 
  Alan Roberts (@AlanRob68902430) reported 20 minutes ago

  @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely