EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/12/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hackney, London, Southwark, Wandsworth, Paddington, Waltham Forest, Islington, Wembley, City of Westminster, Epsom, Croydon, Uxbridge, City of London, Gerrards Cross and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • MrMitchell The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • mahshid0805 Mahshid (@mahshid0805) reported from Harrow Weald, England

    @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @Femi_Sorry @EE A little bit pathetic isn't it Femi.... I'm not even an @EE customer....

  • robertdelamere Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @StopFundingHate I somehow think @EE are a far bigger company than this blackmailing/cancel culture campaign is....

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • Dent29Dent Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lizkirkbride Liz Kirkbride (@lizkirkbride) reported

    @EE I am having problems with logging in on the app. It is not recognising account details. I know they are correct as can login on website

  • GarionTweets Roy Harrison (@GarionTweets) reported

    @EE No #4G connection today in Birmingham (and many other places by the look of it) #3G working OK, although I'd forgotten how slow it was by comparison. #EE4G

  • ejcooke84 Emily Cooke (@ejcooke84) reported

    @EE how long does it take to reply to a complaint I started one last Tuesday and I’ve still not had any answers. So did another on Friday and that still hasn’t been acknowledged. Your service is appealing at the moment EE

  • AmJuPickTed Emily (@AmJuPickTed) reported

    @EE my wifi dongle is from O2 because @EE didnt want to provide me with a portable wifi box or a dongle and when i moved three months ago @EE didnt want to give me a new wifi box - even though i was having issues with it prior to moving and now its given up the ghost!

  • LucyMarriott10 Lucy Marriott🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LucyMarriott10) reported

    Hey @EE I've had no broadband for 2 fulls days now due to a network fault. But apparently you can't discount my bill at all? Seems a bit sus really. Not sure why I'm paying for a service I'm not able to use

  • TheSituationGTL The Situation (@TheSituationGTL) reported

    @poo_nizzle @EE its ridiculous - they dont reply to DMs and their helpline doesn't pick up. really poor.

  • VictoriaWard21 Victoria Ward (@VictoriaWard21) reported

    @GarionTweets @EE Even that doesn't work 😱

  • TheSituationGTL The Situation (@TheSituationGTL) reported

    @EE @PaulineCollings its ridiculous - they dont reply to DMs and their helpline doesn't pick up. really poor.

  • TheSituationGTL The Situation (@TheSituationGTL) reported

    @theoriginal36 @EE its ridiculous - they dont reply to DMs and their helpline doesn't pick up. really poor.

  • IamLinguistics Linguistics (@IamLinguistics) reported

    @EE hi - just been into two of your stores (Brixton & Clapham Junction to try and sort a replacement SIM card but was told your systems we down and nothing could be done in store, any idea how long until they are back up? Thanks 🙏🏻