EE Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, Paddington, Hackney, Camden Town, London, City of London, Southwark, Croydon, Wandsworth, Harringay, Hayes, Hammersmith, Coulsdon, Mayfair and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
-
Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
-
Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
-
Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
-
Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
-
Alana H. #GTTO #JC4PM2019
(@Athemis2014) reported
from
Hackney, England
@helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least
-
RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
-
BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE @williamsonjosc1 Your Mobile DATA network is not working
-
Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
-
eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
-
Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
-
Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
-
Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
-
Harry Palmer NHSLOVE
(@harrypalmer628) reported
from
Camden Town, England
@EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing
-
utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
-
Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
-
Cat
(@canuckinlondon9) reported
from
Paddington, England
@EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution
-
Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
-
charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
-
Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel Ralph
(@RachelRalph8) reported
@EE Thanks. This doesn't work because it's asking me for my home phone number and I don't have a landline at all nor a number
-
Martin Roberts
(@M_AJ_Roberts) reported
@EE Why is the app not working?
-
ViRiON
(@CokeAddict18) reported
@GlynSanders @EE You'll have to uninstall and reinstall it then. That should fix it.
-
Geezer
(@PortuGeezer_) reported
@EE @bt_uk I'm having a complete nightmare with an EE customer service on the phone at the moment trying to activate my BT Sport service on my new EE sim, 45 minutes and I'm about to go mad. Is there anyone else that can help me?
-
Mason
(@masoncurly22) reported
@ThreeUK are such a bad service don’t ever buy from them…. I was gonna buy all 4 off my kids a contract phone and iPads and AirPods toatallong over £780 a month….. I’ll never spend another penny with them @EE what deals u got for me 4 iPhone 14 pro max 4 iPads 4 AirPods Pro 2
-
Ben Hicks
(@theruggerbugger) reported
@EE - At what point in the future are we going to get stable mobile signal on the mainline trains from Birmingham to London. I’m travelling regularly with @AvantiWestCoast and it’s frankly embarrassing.
-
Craig Coxall
(@craigcoxall1) reported
@EE Is network down in Pocklington, East Yorkshire?! Had no reception all morning
-
😷 N/A 🇬🇭
(@BennyBricktopp) reported
I just checked my latest @EE bill… u lot are *************** £9 increase! Not even improving the service.. daylight robbery
-
Ross Farmer
(@ross_farmer) reported
@EE hi there, I've had no signal at work in London two days in a row. Only signal when moving out of the Tower Hill area. I received a text to say there are works in the area. Will a credit be applied to my bill for the time I have been unable to use it?
-
IAN IN SURBITON
(@ianinsurbiton) reported
@EE Hi, Your signal in the KT6 5 area is almost non-existant today.