EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/03/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Carshalton, Hounslow, Hammersmith, Hackney, City of London, Northolt, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCarshalton Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • orthogenes1s Emma (@orthogenes1s) reported from Tottenham, England

    @EE Thanks David, same issue with 222 I’m afraid

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leojohnsonphoto Leo Johnson (@leojohnsonphoto) reported

    Hi @WeAreOpenreach thank you for ghosting us yesterday. 5 texts to confirm your visit, you never turned up. @EE now tell me your “system” won’t even let them talk to you to set up another appt for 3 days. Business critical systems failing due to your incompetence.

  • peterhammond127 Peter Hammond (@peterhammond127) reported

    does anyone know if @ASDAmobile / @VodafoneUK charge £2 day roaming in Spain? They have not responded to the question, was better when it was @EE network.

  • seanoconnoro Sean O'Connor (@seanoconnoro) reported

    @EE My pac code hasn't transferred over help me

  • lovely_jubbly1 Trotter’s Independent Trading (@lovely_jubbly1) reported

    @ee If it isn’t bad enough that some people have to suffer working in the ******** that is Wrexham why do you make us suffer from a phone signal here being so bad you barely ever get internet on phone? It’s worst I’ve ever seen in a town by far.

  • Helen_Smart1 Helen Smart (@Helen_Smart1) reported

    @EE just had a call from one of your ‘lovely’ staff members. Cannot believe the horrible attitude and unprofessional service 🤯🤯🤯 never known anything like it!

  • petes125 Peter S (@petes125) reported

    @EE Apologies, Twitter didn't notify me that you had replied. Still got the same problem even after my pack renewed. Will DM you. Thanks, Peter

  • gpdiarist Prof. Steve Cox (@gpdiarist) reported

    @AbbieSBrooks @EE Same customer service as @AmericanExpress then. I’m 3 days with a blocked card and still can’t get through . It’s truly pathetic

  • trowser23 Aaron (@trowser23) reported

    @EE why can I not get any signal on my phone since yesterday and your website says their are no known problems in my area? I am missing important work calls.

  • ExiledGooner Geoff Anderson (@ExiledGooner) reported

    @James_Robbo_PGA @EE They can land a plane at Cambridge Airport via a mobile signal but Robbo can't get data roaming in Dubai 😳

  • guy_courier 🇬🇧TheCourierGuyUK🇬🇧 (@guy_courier) reported

    @VeryGameGirl @EE Same with me really. Don't know how @ee have the nerve to advertise as the UK's best network, cos it isn't.