EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Southall, Greenford, Wandsworth, Wembley, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	20 hours ago
Hounslow	Internet	23 hours ago
Hammersmith	Internet	1 day ago
Hounslow	E-mail	2 days ago
Ealing	Internet	2 days ago
Southall	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  CFCHadders (@NeilHadley2) reported 20 seconds ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Dan Flynn (@DanWantsTech) reported 3 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Charli R (@RojasLahoz) reported 6 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Dave Ahern (@CorkGourmetGuy) reported 7 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Dave Ahern (@CorkGourmetGuy) reported 9 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Doug (@dougmortonagain) reported 16 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  topcat500 (@theresacoote) reported 18 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Joe Wadsack (@vinesack) reported 22 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Anit (@anit3) reported 24 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Mariam Michtawi (@MariamMichtawi) reported 27 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Gary Bott (@RevBott) reported 28 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Depraved Acid (@DepravedAcid) reported 31 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 36 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Lucy. (@Lgandara93) reported 37 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  Doug (@dougmortonagain) reported 39 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Bridge🌼 (@rainbowfreak_x) reported 42 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Ewan Stevenson (@EwanJStevenson) reported 42 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Dave Ahern (@CorkGourmetGuy) reported 43 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Lucy Callis (@lcallis) reported 52 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Dave Ahern (@CorkGourmetGuy) reported 58 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ollie (@ollie_beadle) reported 4 minutes ago

  @EE @_nicks_tweets In Cyprus having roaming issues to

• 
  JohnR36🤍💙🇸🇱 (@johnrtrfc) reported 10 minutes ago

  @EE @ChrisMilbank EE are garbage and a rip off..

• 
  Jamie (@Jamie__Gray1) reported 12 minutes ago

  @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  Cameron (@MasterlyAmateur) reported 14 minutes ago

  @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

• 
  JC (@jaykona3670) reported 14 minutes ago

  @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.

• 
  Jamie (@Jamie__Gray1) reported 14 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  Colwyn00 (@colwyn0077668) reported 15 minutes ago

  @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.

• 
  James G (@jgoodliffe_) reported 17 minutes ago

  @EE This is incredibly disappointing. I will be submitting a formal complaint.

• 
  Graham Scambler pics (@_GSPhotography) reported 19 minutes ago

  Hi @EE your automated replies on messages is very annoying and no help to my problem whatsoever!!!!!

• 
  Pete Searle (@PeterSe38295412) reported 19 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers