EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Wembley	Internet	6 days ago
Wandsworth	E-mail	8 days ago
Wandsworth	Internet	10 days ago
Wembley	E-mail	11 days ago
Kensington	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Matthew Barber (@Matt_Barber4500) reported 3 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  CFCHadders (@NeilHadley2) reported 8 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 16 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  lauren (@wanderlaurst) reported 17 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  T y k e (@tykeharvey) reported 17 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  dominnique karetsos (@DKaretsos) reported 17 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  holly (@ANOBRAINHOLLY) reported 24 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 26 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  DarkBeige (@Beige29) reported 27 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  The Big Bakes (@TheBig_Bakes) reported 32 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  James (@jfkent93) reported 34 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Mariam Michtawi (@MariamMichtawi) reported 41 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 41 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Jack Holliday (@JHollid) reported 42 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Dave Ahern (@CorkGourmetGuy) reported 42 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  topcat500 (@theresacoote) reported 45 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Wes Baggaley (@wesdbag) reported 45 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Gary Bott (@RevBott) reported 46 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Doug (@dougmortonagain) reported 48 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  G.Marshall Gleghorn (@gary2323) reported 51 minutes ago from Merton, England

  @EE Is online chat not working

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PT (@ptavfc1) reported 6 minutes ago

  @EE CUSTOMER SERVICE IS CRAP………..bots that answer your calls are hopelessly frustrating and it have taken me almost 2months to get everything working in my home since my so called UPGRADE!!! Two hubs because of a problem with initial hub, likewise with extenders!!! APPALLING!

• 
  Musical Shrimper 🎶🦐 (@musicalshrimper) reported 8 minutes ago

  @England @EE Don’t make it bad

• 
  Jack (@jqckdawson) reported 14 minutes ago

  @EE Can you confirm to me that there were technical issues with some of your systems throughout most of yesterday (primarily website login & app login). Thanks.

• 
  Alfie (@Cluelez9) reported 16 minutes ago

  @EE has the network been down the past few days ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, ive restarted my phone multiple times

• 
  Kevlaa (@Kevlaa6) reported 17 minutes ago

  Companies I have tried to deal with in the last week with really bad online help @TheAA_UK @Allianz @EE Still not reseolved after a week

• 
  Stacey (@sistermoose) reported 18 minutes ago

  well done @ee for shaming my mum for being deaf when she needed help! Brilliant support of the vulnerable and disabled community!

• 
  Stuart (@Stuart61838784) reported 21 minutes ago

  @EE @dricedcoffee So has mine, but noticed that when you come near the end your network gets worse

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 23 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  simon withers (@KalEl_WBS) reported 26 minutes ago

  Looking at getting 5G fail over internet device from @Ubiquiti 5G max offers up to 3.4Gbps downloads over 5G and there’s my @EE only getting 65Mbps.

• 
  Max (PL Champions) 🏆 (@micccas_) reported 28 minutes ago

  @dammies100 @England @EE Why ******** would he play for nigeria 😭😭😭