EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Kensington, Ealing, Hammersmith, Hounslow, Southall, Greenford, Wandsworth, Wembley, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Kensington	Internet	1 hour ago
Ealing	Internet	7 hours ago
Hammersmith	Internet	24 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	3 days ago
Hounslow	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Kurt Kiefer (@k1rtk) reported 4 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Victoria Seaman (@VixSeaman) reported 8 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 19 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  CFCHadders (@NeilHadley2) reported 25 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  James Vertigan (@jamesvertigan) reported 28 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Bridge🌼 (@rainbowfreak_x) reported 28 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Lucy. (@Lgandara93) reported 29 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  Olga (@olgabudimir) reported 30 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Wes Baggaley (@wesdbag) reported 32 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Luis Andrés (@Luis_AndresM) reported 33 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  DarkBeige (@Beige29) reported 33 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 33 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Kerry Harrison (@kerrylou94) reported 33 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Matthew Barber (@Matt_Barber4500) reported 34 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Teresa Walsh ● (@teresaspost) reported 36 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Martin Tull (@MartinTull1) reported 36 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Pawlie (@Si11y3gg) reported 36 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Niki Hutchinson (@nikihutchinson) reported 45 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Bridge🌼 (@rainbowfreak_x) reported 47 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Stephen Tilney (@Stephen_Tilney) reported 51 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Malcolm (@malythedaddy) reported 2 minutes ago

  @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 3 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Quelpanama (@Quelpanama) reported 4 minutes ago

  @TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!

• 
  Alex Wise (@AlexCWise) reported 10 minutes ago

  @EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery

• 
  Mark Beardmore (@Beardmore8Mark) reported 10 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  Barbara Richardson (@Barbara25122320) reported 11 minutes ago

  @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

• 
  gerardmcswiney (@Gmcswineyyy) reported 13 minutes ago

  @RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.

• 
  Sarah Dixon (@SiDix67) reported 15 minutes ago

  @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

• 
  Katharinebarton (@katharinebarto6) reported 16 minutes ago

  @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

• 
  Pauline Cullen (@PaulineCullen14) reported 17 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??