EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Feltham, Hayes, Wandsworth, Wembley, Ealing, Greenford, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Feltham	Internet	2 days ago
Hayes	Internet	7 days ago
Feltham	Total Blackout	8 days ago
Hammersmith	Internet	8 days ago
Wandsworth	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 2 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Anit (@anit3) reported 6 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 16 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Charli R (@RojasLahoz) reported 16 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Gavin Murray (@therealgavinm) reported 20 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Teresa Walsh ● (@teresaspost) reported 23 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Vìncere. (@VictorJ1987) reported 26 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Dave Ahern (@CorkGourmetGuy) reported 27 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Niki Hutchinson (@nikihutchinson) reported 28 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  LL.b (hons) Lawyer (@PNagle72) reported 33 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 36 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 39 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Richard Knights (@dknights) reported 42 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Wes Baggaley (@wesdbag) reported 43 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Wes Baggaley (@wesdbag) reported 45 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Gary Bott (@RevBott) reported 45 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  G.Marshall Gleghorn (@gary2323) reported 46 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 53 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Laura 🐐 (@Laura_Rads) reported 53 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  john durant (@johndurant63) reported 59 minutes ago from Brentford, England

  @EE need help with phone not delivered

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bollard v2 (@PartyOfIslamUk) reported 9 minutes ago

  @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is

• 
  Emily gregory (@emilygreg22) reported 9 minutes ago

  @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring

• 
  Gaz (@TisSaff) reported 10 minutes ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  Opeyemi Daniel (@DinaGlyphs) reported 11 minutes ago

  @Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.

• 
  Jon May (@J0NMAY) reported 14 minutes ago

  @EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.

• 
  Dean Gill (@DeanGill4L) reported 14 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

• 
  Gary (@GaryGaryweir11) reported 15 minutes ago

  I have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 16 minutes ago

  @EE Any chance Someone can contact me about dpd collecting my phone for repair , I organised it last week , Still no text , Been a customer with ee since it was one2one , Wow what a way to treat a long standing cuatomer

• 
  Not another one (@NicDenso) reported 19 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  The Fulham Oracle (@TheFulhamOracle) reported 26 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.