EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/23/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, City of Westminster, Tower Hamlets, Southwark, City of London, Hampstead, Ealing, Camden Town, Hammersmith, Woking, Hackney, Harringay, Hounslow and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomCity of Westminster Internet
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • Dent29Dent Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • mahshid0805 Mahshid (@mahshid0805) reported from Harrow Weald, England

    @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

  • MrMitchell The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @Femi_Sorry @EE A little bit pathetic isn't it Femi.... I'm not even an @EE customer....

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @StopFundingHate I somehow think @EE are a far bigger company than this blackmailing/cancel culture campaign is....

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • robertdelamere Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Neil35G Mr G (@Neil35G) reported

    As @VodafoneUK broadband is so bad I'm looking to move to another supplier as my contract ends in a week or two. Any good deals for #broadband suppliers?@SkyBroadbandd @EE Need high speed and a competitive price.

  • joolsmc Julie McKenzie (@joolsmc) reported

    @EE It’s on. It doesn’t work due to my 4G broadband having no signal. As you can clearly see from the screenshot

  • mshazleeds Mohammed Shahzad (@mshazleeds) reported

    @EE can someone from customer service get in touch please thank you

  • AnthonyGri10669 Anthony’s Bar & Grill (@AnthonyGri10669) reported

    @CapelLofft @EE @BTBusiness Keep at it. They’re trying to wear you down. The only way to deal with this is prison sentences for the CEOs of organisations that behave like this: that would focus their minds.

  • Lengest1 Lengest (@Lengest1) reported

    @CapelLofft Hope they waive the £2k @EE @BTBusiness it should never have gotten this far!

  • hy4j5wvwbk L R (@hy4j5wvwbk) reported

    @EE I’ve been trying to pay my bill for a week now the website is down and the app is ******* useless. I don’t know what’s happened to EE in the last 5 years but I’m defiantly leaving at the end of my contract

  • CapelLofft Capel Lofft (@CapelLofft) reported

    @BTBusiness @EE Resolve my (George Owers') complaint now or this continues.

  • joolsmc Julie McKenzie (@joolsmc) reported

    @EE I’m unable to call 150 as my wifi is 4g and there’s no signal

  • FWyineMagazine ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 03-01-2025 0000hrs- 13-01-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

  • AnnieMM_M AnnieMM #FBPE (@AnnieMM_M) reported

    @EE So I guess I keep the stuff I didn’t ask for? @EE are something else! No response on here No help on the phone “Do not reply” emails I have tried!