EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Gerrards Cross, Islington, Camden Town, Southwark, Twickenham, Brentford, Hammersmith, Hackney, Croydon, Harringay, Paddington, City of Westminster, Stanmore and Harlesden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Gerrards Cross |
Wi-fi | |
| Islington |
Internet | |
| Camden Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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Boris Dighe
(@BoDighe) reported
from
Harrow Weald, England
Just had to unfollow the official @EE account due to constantly having my timeline filled up with far right white nationalist rubbish because 'EE follows them'... Don't want to see it as extremely bad for my mental well being 😔
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Rikki Lawton
(@Rikkilawton) reported
from
Borehamwood, England
@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Maison lee martin
(@Maisonleemarti1) reported
@EE Any danger of sorting your network out so i can use my phone without wifi or what ?
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Adam McNamara
(@AdamMcNamara77) reported
Anyone else in the UK/Scotland with @EE having problems? My phone has been out of action since early afternoon, can only use with WiFi.
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Benjamin
(@BenjaminGed1805) reported
@odedra_sajan @EE Shocking service tbh
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Kasim Rehman
(@kasim__) reported
Hi @EE I don’t pay nearly £100 to not be able to use my mobile unless I'm in the house on wifi!! Network has been down since this afternoon. What the f!%k is going ON #eedown
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Matt Hudson
(@Mathudson1985) reported
@EE Absolute piss poor service, no network no 4G,£40 a month for something I can't use good job my contract is up soon I'll be off to another provider
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Nick Lander
(@nlander94) reported
@EE Any update as to when can expect service to be restored? Thanks
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Lorna
(@gooner262) reported
@EE Work phone and personal phone next to each other. Both on EE. Work hour fine, personal phone bu99er all. Have had to hotspot from my work phone as WiFi also down today (not EE). How's that work then? 🤔
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Paddy Kenny
(@paddykenny17) reported
@EE Been down for 6/7 hours isn’t good enough, I hope I will be getting something in the way of compo for my days work it cost me 😡
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Stewart Frow
(@frowstewart20) reported
@EE No signal at all for 3 hrs east of Hull!😡
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Ant M-J
(@AntMJ11) reported
@cdallas87 @JackoGaz @EE I didn't realise it was down until I tried to use GMaps to get home (I know where I'm going before you ask, I use to avoid the heaviest traffic :P).