EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/11/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Wembley, London, Paddington, City of London, Wandsworth, Harringay, Uxbridge, Islington, Croydon, Southwark, City of Westminster, Tower Hamlets, Hammersmith, Kensington and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomCity of London Phone
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenRuggles3 Helen Ruggles (@HelenRuggles3) reported

    @livlad4eva @EE Thanks we are out of contract due the rude ee gaslighting staff that send a vile letter we are cancelling another of our contract s it seems the ceo of EE dosent no what’s going on with this used to be fab company ;(

  • WouldLikeReason Peter (@WouldLikeReason) reported

    @EE My EE mobile cannot make calls. However, my wife’s phone (same household,same model) is working OK. Post code area AB22. Please put out a message to explain to your customers what is being done to fix the problem and when you intend to have our service restored.

  • taylorm376 Matt Taylor (@taylorm376) reported

    Hi @kevinbacon can you tell me what’s up with @EE ? Can’t call anyone and now it seems like there twitter is down as they are not responding to customers? I thought @EE was the UK’s top network? This isn’t very “top” is it Kevin?

  • HelenRuggles3 Helen Ruggles (@HelenRuggles3) reported

    @livlad4eva @EE Thank you I will call tomorrow to terminate been so happy with EE but when a company starts attacking their customers that feed their business bad business module .

  • cathhawkes77 Cath 💙💛 (@cathhawkes77) reported

    @craighemmings @Rebecca_Kate14 @EE Jason’s on EE. Don’t think he’s had a problem.

  • rock_paulera Rock Paulera (@rock_paulera) reported

    It makes 2 DAYS I've been trying to top up my mobile at @EE website and NOTHING HAPPEN.. Worst mobile company in the whole UK. 👎

  • echeal7 emma cheal (@echeal7) reported

    @EE How do I cancel ? I can’t afford to pay that

  • k8tlou Katy Watt (@k8tlou) reported

    @EE Why has there been no reply to the thousands of customers suffering with network problems

  • k71vnh kevin harding (@k71vnh) reported

    As a @BT and @EE CUSTOMER paying over £160 pm the customer support I received today from BT was unhelpful, uncaring and appalling … customer lost

  • DJReadman Alternative Visuals (@DJReadman) reported

    @EE Oh no you don’t this place is open 24 hours. We want service lol