EE outages and service status in Richmond, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jun 11, 3:22 PM GMT+1.
- Internet (48%)
- Total Blackout (19%)
- E-mail (14%)
- Wi-fi (14%)
- Phone (5%)
The latest reports from users having issues in Richmond come from postal codes TW9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 11 hours ago |
|
Wembley
|
Internet | 4 days ago |
|
Wandsworth
|
6 days ago | |
|
Wandsworth
|
Internet | 9 days ago |
|
Wembley
|
9 days ago | |
|
Kensington
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Paul Harris (@slowalloon) reported from Hounslow, England@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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topcat500 (@theresacoote) reported from Brentford, England@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Doug (@dougmortonagain) reported from Ealing, England@EE I was, but the signal seems to be back now. Thanks anyway!
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Anit (@anit3) reported from Brentford, England@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Lord Panache (@RicciQueens) reported from Wandsworth, England@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Jonathan Kelly (@JKBartsHeart) reported from Kensington, England@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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tamara m (@tamara_mbz) reported from Hammersmith, EnglandHey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, EnglandDear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Luis Andrés (@Luis_AndresM) reported from Richmond, England@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England@EE morning... can't login to my account... any issues?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Walker (@GarryWalker) reported@EE you turned my internet off erroneously and now wont reconnect me for a week. Your company should be shut down by trading standards or you should be forced to rename your company somewhere sometimes. You really have f'ed me in the a when I really didnt need it. I hope you all catch ebola.
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Amanda Hodkin ⚔️⚽️🏎️ (@Amandahodkin) reported@EE had no WiFi for three days. Wanting to talk to someone and all I keep getting is a text saying Our diagnostic testing has found that your broadband service is being affected by a network problem in your area. Network issues are usually resolved in 4 hour. It’s been three days
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Achorawl 🔜TheMixupLyon➡️Infurnity獸無限 (@Achorawl) reported@justnvc @EE I had a similar experience with the house my ex bought. The house had been rented 2 years before the date of purchase, but they never shut down their service. We could have moved in and they would be paying for our electricity bills as we had no way to contact them !
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Billy (@Tomcat1006) reported@EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!
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Iain (@iainfrichardson) reported@EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!
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Letitia Samuels (@LetitiaSamuels) reported@EE I haven’t had mobile signal since Monday. Please can someone contact me to discuss.
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Mark Kelly (@MarkKel84034045) reported@EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction
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Belfast Col (@BelfastCol) reported@EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!
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Aingeal (@AngieCa26314731) reported@EE Sadly my phone is not receiving calls or sending texts and as your system is down I was informed nothing can be done until late tomorrow at best. No way of contacting to explain problem as no email contact - letter only which you will receive. The day I moved to you was a mistake
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Darren Pemberton (@Dazbaza) reported@EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!