EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond, Ruislip, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| City of Westminster |
Internet | |
| Southwark |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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James Goodliffe
(@jgoodliffe_) reported
from
Paddington, England
.@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Culleton
(@LeeCulleton1) reported
@EE Hi Neil, i know that both myself and my partner will have to pay for a roam abroad pass for our trip, i just find it annoying that as an EE customer who dared to upgrade my phone and plan at already considerable cost is having to extra to use my phone abroad!
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TheBackshotBishop 👏
(@mjmm152) reported
@EE you guys really are the worst network providers around ‘most coverage in the uk’ but what they don’t tell you is the data doesn’t work 🤡
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Aimee Tressider
(@aimeetressider) reported
@EE will now cancel my account with you
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iD Mobile
(@iD_Mobile_UK) reported
@miserablebastad @EE We do not have Underground WiFi on our network. This will have likely been a service offered by your previous network as an agreement. - Mohammed
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Liz
(@bettygregs52) reported
@EE I ordered an Apple Watch on the 3rd July for my daughter and have still no idea when it is coming and it’s her birthday soon. I want to cancel it yet I cannot get any sense when ringing as there are no options to cancel orders?????
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PolitcalGaming
(@OMacMan) reported
@NewsHubUK @EE What's your issue with it?
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Damian Webber 💙💛
(@damianwebber) reported
@EE I did - the staff were very friendly and helpful. 4G in the centre is very poor and when I’m using my phone I really rely on Wi-Fi. Ironic that yours wasn’t working ;-) in the end, I used the Wi-Fi from a close store
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iD Mobile
(@iD_Mobile_UK) reported
@miserablebastad @EE Where you're using it, it may be down to a multitude of factors such as Congestion during peak times, poor coverage in the areas, thickness of walls etc. If it's just in one place, it's more likely down to a specific mast. This is why I suggested a return (2) - Mohammed
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Jean Clark
(@kentgirl40) reported
@FreddieScovell @EE The fact that you're saying that just shows how important and needed the ad is. You are obviously part of the problem!
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Lucas ‘Luc’ Red
(@furtheviews) reported
@EE Any reason why my signal has gone from Full 4G to No Service/1 Bar with EDGE in the space of an hour without moving an inch?