EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Islington, Fulham, Hounslow, Richmond, Ruislip, Harringay, City of London, Southwark, Ealing, Purley, Kensington, Pinner and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Fulham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Could not stress this, if you have a choice, do not choose @EE as your internet service provider
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity
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Adam Van den Bussche
(@adamvdb) reported
from
Paddington, England
@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect
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Gareth
(@GPCamies) reported
from
Watford, England
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Ayo
(@ChocOnTour) reported
from
Hackney, England
I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Nunn
(@KarenNu35945249) reported
from
Felixstowe, England
@EE What on earth is the world coming to? My husband upgraded his📱 as it was out of contract only to find the 📱 he got didn't even have a charger. His old 📱 was a Huawei so he couldn't even charge his. Pretty poor excuse of saving the environment. How do you charge it then?
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Myrmie
(@Myrmie1) reported
Hey @EE if a customer sets it up that the payment for their account should be taken on the 25th each month, it's aggravating when you constantly take it on the 24th. Glad to finish my contract in November.
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thefoodbae
(@TheF00dBae) reported
@k4wthar @VodafoneUK @EE They are the worst I swear no gifts or anything after being with them since t mobile days Kmt
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Frank
(@frankspicer) reported
@Plusnet I am now hearing from a friend who has been in contact with @EE that people in my area will not have the issue of no phone signal resolved for another 2 weeks, making 3 in all. I trust that this month's bill will be £0.00
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Georgia Barnett
(@StaffyGB14) reported
@EE and BT really need to sort your **** wifi singal out!! We live in a town and the reception is shocking, even a WiFi extension doesn't work properly and we're fed up of it!! I've had to use my 4G data which is now nearly all gone just to stream my workout video!
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quiry tweet
(@QuiryT) reported
@EE I suffered a lot from EE contract with slow network and censorship
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Jodana Sandy
(@JodanaSandyXx) reported
What a bunch of liars @EE are telling me 2 hours to fix now telling me 7 hours people don’t pair with this company I’ve had no service with them on and of for 6 months
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Sal ⎊
(@TamaBunny) reported
@EE hi, are there any updates on what’s happening to the mobile signal in CT8? I use BT (who I’ve been told use your network) and we’ve had no signal for about 90% of the last week 😞 BT only gave me a number to ring last week which isn’t much help really!
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James Burt
(@orbific) reported
@EE Hi Suzie - Happy to do so, but is there any action likely to be taken? Will you be blocking such numbers from the network if they are found to be a problem?
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Tigerjames77
(@tigerjames77) reported
@EE I'm on low income. I have 2 numbers with you. My wife uses the other.. My quote for a repair is £300..options are carry on, fix it or buy 2nd hand phone.. I've been with ee for many many years.. About 7-8 years maybe longer.. Never missed a payment.