EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Kensington, London, Uxbridge, Ealing, Southwark, Hackney, Purley, Croydon, Waltham Forest, Hammersmith, Wembley, Islington, Worcester Park and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Andrew Mawson
(@amawson) reported
from
Tottenham, England
@EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE Hi, this issue has been resolved. I had to get a new SIM card
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE I have tried these but still not working. Still says SIM not provisioned for voice call
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Esub
(@esubzs) reported
@EE Just received a text from EE "Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date" Could someone tell me what these updates are? It would be good if EE said in the text what they’ve updated specifically!
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ashleigh blake
(@ashleighblakexx) reported
@EE I no longer use the email address registered for my EE and no longer have access to this email. I’ve forgotten my password and can’t get in the app... please help
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Esub
(@esubzs) reported
@EE Just received a text from EE "Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date" Could someone tell me what these updates are? It would be good if EE said in the text what they’ve updated specifically!
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Agent 3-7™
(@c74nicky) reported
@EE Messaged you two days ago about a serious lack of service..... Still waiting. Utter crap.
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Akosua
(@akosuadf) reported
@Truthte01303455 @EE I’ve had issues these last few days too
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MrCh00
(@Jimmy__Cheung) reported
@EE hi, now my account is closed I can’t login to see what I owe. Will I get the bill through the post?
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OutOfTheBox Outdoors
(@OutOfTheBoxOut1) reported
@EE Useless... going on a week or so now, with Internet cutting out multiple times through out the day... loads of problems reported everyday... an update to why your service has been rubbish recently would be nice 👍🏻
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Lucy in Scotland
(@LucyAnRo) reported
@EE Hello, I have a query about my last mobile phone bill. Can you help?
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Joanne Matson
(@Mrs_matson) reported
@EE Can someone please reply to my tweet from yesterday?! What is going on with the broadband? The signal is so bad it is making work impossible
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ExhaustDad
(@PaulJakeways) reported
@EE my broadband speed is terrible and the service has not been working for the last 4 days. I'm not even getting a verification email come through to check my account. What's going on???