EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hampton, Wembley, Hammersmith, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hampton	Phone	59 minutes ago
Wembley	Wi-fi	24 hours ago
Hammersmith	Wi-fi	1 day ago
Ealing	Internet	2 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  john durant (@johndurant63) reported 3 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 7 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  LL.b (hons) Lawyer (@PNagle72) reported 11 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Laura 🐐 (@Laura_Rads) reported 14 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Neil Higley (@NeilHigley) reported 14 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Richard Knights (@dknights) reported 18 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 19 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  holly (@ANOBRAINHOLLY) reported 22 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Jonny Pugsley (@jonathonfp) reported 22 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Victoria Seaman (@VixSeaman) reported 23 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 27 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Dave Ahern (@CorkGourmetGuy) reported 29 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Cheryl Cavanagh (@xchezzacx) reported 31 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Anit (@anit3) reported 38 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Lucy Callis (@lcallis) reported 40 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Jamie Boyd (@JamieBoyd10) reported 41 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Jonathan Kelly (@JKBartsHeart) reported 47 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Ronin Shaw (@RezxoShaw) reported 48 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Matthew Barber (@Matt_Barber4500) reported 51 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 51 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@ryan_eccles9) reported 5 minutes ago

  @DerekAllan61 @EE When my contract finishes with @EE at Christmas I won't be renewing either ridiculous been with them 12 years prices and 5g coverage is terrible

• 
  Nicky (@NickyNacks25) reported 5 minutes ago

  @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

• 
  Kev (@vpharm) reported 7 minutes ago

  @EE EE are so stupid that they signed a stranger a new phone contract & claim they live at my home address. EE then demanded to know my full name, address & date of birth. Why should I give my surname & date of birth to corrupt company given they have been fined by @ico & @ofcom

• 
  Michael Williamson (@michaeljw_97) reported 10 minutes ago

  @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

• 
  Jon Pitts (@briavelsjon) reported 16 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  Haider (@h_alhamoud) reported 20 minutes ago

  @EE even here no one trying to help direct! @ee

• 
  RageByRich (@RageByRich) reported 24 minutes ago

  @slexify_ Been with @EE for 3 years, yes they're slightly more expensive but I've never had a single drop-out and their Gigabit internet has rarely dipped below 900Mbps, which is great considering how many devices we have connected! I pay on time, every month, never missed a DD & customer service is top-notch!

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 24 minutes ago

  @EE maybe your thoughts can be with my wifi that isnt ******* working you piece of **** go **** yourself

• 
  Hazbulla (@Hasbullins) reported 25 minutes ago

  @EE has the be the worst network on the planet it is absolutely **** cant even run an ITV stream with full 5G. Dogshit

• 
  Bryan Steers (@steersb) reported 26 minutes ago

  Do you have network wide issues following your latest iPhone update? Helpline also unavailable @EE