EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/01/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Tower Hamlets, London, City of London, Hounslow, Croydon, Hackney, Wembley, Southwark, Hammersmith, Waltham Forest, Warlingham, City of Westminster, Borehamwood, Paddington and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Wi-fi
United KingdomTower Hamlets Phone
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BoredFacebook Bored_of_Facebook (@BoredFacebook) reported

    @VodafoneUK You’ll investigate? Like you did last time and offer £20 credit to my account that then never materialised. Or how about the time I went in-store where you have signal boosters only to be told that it was my phone case obscuring the signal. Should never have left @EE

  • PoliticalSagaUg @Jjuuko256 (@PoliticalSagaUg) reported

    @EE I have a EE phone but it's screen got broken and I have failed to get it's spare can I be helped

  • Sm0ggs LIÂM 🇳🇱 (@Sm0ggs) reported

    Legit internet in the house and my mobile phone network playing up.. sort it out @virginmedia @EE

  • majikman50 alan bould⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️ (@majikman50) reported

    @EE when is the 4g signal going improve around grimsby only getting 1-4mbps download. Been like it for a week?.

  • paulearnden Paul Earnden (@paulearnden) reported

    @pierslinney What’s international data like? Mainly the states.. @EE awful for business roaming

  • aroom4myfriend Bev Holmes-Brown (@aroom4myfriend) reported

    @EE Still not response from EE service people. Despite signing me up to a 24 month contract without my consent on 6 September!!!!!

  • SyedMHasanaat سيّد محمد حسنات ترمذی (@SyedMHasanaat) reported

    @EE Disgusted with your mobile network and customer services. Absolutely, pathetice. I do not recommend anyone to use EE Mobile Network. It is by far the worst. #EE

  • KHC99d heebee (@KHC99d) reported

    @EE how on earth were Sky, on the instructions of the person buying my flat, able to tell EE to cancel our contract, which EE did without even consulting us, the owners of the flat? We haven’t even exchanged - we can’t work we have no internet PLEASE RESPOND

  • aldoalexander88 aldo (@aldoalexander88) reported

    @EE going with another provider, good network but horrible customer service.

  • Jackyeo1995 Jack lewis 🇬🇧 🇺🇦 (@Jackyeo1995) reported

    @EE amazing customer service and staff! Shame @DPDgroup_news can not follow and deliver my delivery and keep cancelling and with poor customer service and no solid reason. @DPDgroup_news complaint will be submitted by weekend following this…