EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, Wembley, London, City of Westminster, Epsom, Southwark, Croydon, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Wembley |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Bobby Chakraborty
(@Boblex) reported
from
Hackney, England
@EE is there a problem in the N16 area. My signal being awful for the last few days
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Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮
(@AndrewJLeslie) reported
from
City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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Zarah🧸
(@Zarah_666) reported
from
Islington, England
@EE Hi I’m trying to access the my ee app and it’s not working
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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annie ♡ 魏婴
(@loonathemdzs) reported
@EE my broadband is not working and my smart hub is showing a red light. tried turning it off and on again, also tried the factory reset button. how do i fix this?
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Mr Wright
(@craggle_rocks) reported
@EE Think my number is going into hibernation as nit been used ,can you help with this ? It won't allow me to ring 150 ,rang the 0800 number ,been on hold for nearly 30mins . thanks
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Declan O' Dwyer
(@youngseve) reported
@EE Hi, my phone will not accept incoming calls or texts. Started yesterday. Is this an isolated issue to me ?
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Dave Carter
(@LFCMainStand) reported
@EE While you charge for EU roaming I’ll never take a contract with you
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Josie✌
(@josieewarman) reported
from
Tidworth, England
@EE hi, will you be able to help with a order
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Lewis Hamilton
(@shortlew) reported
@sighmohn @EE Terrible have they reinstated your order? Finally got confirmation that one will be delivered later this week with the other the week after. Nearly a month after they were meant to be hear. I’ve called and refused to pay my bill until I have both the phones delivered
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Stacey | The Modern Storyteller
(@StaceyTMS) reported
@EE have you stopped the service updates via text/email? Last one I received was 4.45pm Sunday night but still have no service!
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Kirsty Moffat (Swamp Born Asssassins)
(@missmoonshine_x) reported
Is anyone else having Internet problems with @EE tonight? Can only get on through mobile data outside my house
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Scott Parkinson
(@ScottParko) reported
@EE hi there, I’m trying to access my final bill on the EE app so I know how much I need to pay but it’s just showing a blank page. Can you help? I don’t want to be left in a position where I’m paying it late. Thanks
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Johnathan B
(@johnabenna) reported
@EE Hey - I want to leave EE before my contract finishes. If I pay my "early upgrade fee", does that cancel off the phone AND the plan?