EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Surbiton, Richmond, Kensington, Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Hounslow, Southall, Ealing, Twickenham, Greenford, Hayes, Fulham, and Sunbury-on-Thames.

City	Problem Type	Report Time
Surbiton	Internet	19 hours ago
Richmond	Total Blackout	19 hours ago
Kensington	Internet	2 days ago
Wandsworth	Phone	2 days ago
Wandsworth	Internet	3 days ago
Hammersmith	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  lauren (@wanderlaurst) reported 3 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Vìncere. (@VictorJ1987) reported 9 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Mohamed Mahdi (@Mohamed87268245) reported 11 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Lucy Callis (@lcallis) reported 11 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Paul Harris (@slowalloon) reported 16 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 18 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Dave Ahern (@CorkGourmetGuy) reported 23 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  James Vertigan (@jamesvertigan) reported 31 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Martin Tull (@MartinTull1) reported 32 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Niki Hutchinson (@nikihutchinson) reported 39 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  T y k e (@tykeharvey) reported 41 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Joe Wadsack (@vinesack) reported 42 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Lucy Callis (@lcallis) reported 43 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Lord Panache (@RicciQueens) reported 43 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 48 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  James (@jfkent93) reported 51 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Doug (@dougmortonagain) reported 51 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 51 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  James C Green (@jamesCgreen93) reported 54 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Jamie (@JamieSenitt) reported 55 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maluus (@brishank) reported 2 minutes ago

  @EE It won't let me in. Says there is an error your trying to fix. I want to report my broadband and WiFi has been down since Tuesday morning and want to know when I can expect a fix.

• 
  DML (@DMLYONDER) reported 7 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  shaun (@1971wilko) reported 7 minutes ago

  @Ofcomsheep @EE That is your most stupid post yet, but then we have already established you're a lying hypocritical thick ****.

• 
  💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported 9 minutes ago

  My evaluation of @BT = Bullshitting Trash @EE = Extreme Excrescence I loathe this company with extortionate pricing for 💩service

• 
  Akinwunmi 🇳🇬🇬🇧 (@Dieux_oint) reported 11 minutes ago

  @EE what’s going on. Internet service is down!!!!!!!

• 
  LIM 🇺🇸🇮🇹 (@MILZ45) reported 11 minutes ago

  @EE in the middle of unreal London and can’t even get a signal. Rubbish service EE

• 
  Danny Kirkman (@danny28123) reported 12 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Alessandro Riolo (@aledeniz) reported 12 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

• 
  Peter Scouse Murphy (@EliteScouser) reported 18 minutes ago

  @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

• 
  Equilan (@Equilan) reported 18 minutes ago

  @EE why is your App deliberately difficult to find what you are looking for? I signed up for TNT sport through EE and want to cancel it. Cannot find where it is in the app at all on my account. Everything that should be simple to find in the App is buried and this is deliberate.