EE Outage Report in Richmond, Greater London, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: City of Westminster, London, Southwark, Croydon, Wembley, Hammersmith, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, and Waltham Forest.

City	Problem Type	Report Time
City of Westminster	Internet	5 hours ago
London	Phone	6 hours ago
London	Wi-fi	7 hours ago
London	Internet	8 hours ago
London	Phone	9 hours ago
London	Wi-fi	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Stephen Hines (@hines_stephen) reported 30 seconds ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

• 
  AA Ron 🖤 👟 (@Munden87) reported 4 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  James Goodliffe (@jgoodliffe_) reported 7 minutes ago from Paddington, England

  .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

• 
  Paul Durrant (@Leafs1201) reported 8 minutes ago from Bushey Heath, England

  @EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.

• 
  Karen Purvis (@KarenPurvis123) reported 8 minutes ago from Paddington, England

  @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

• 
  Paul Dunne (@ThemoonIHATEYOU) reported 9 minutes ago from London, England

  @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

• 
  Evadne W. (@evadne) reported 10 minutes ago from City of London, England

  @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

• 
  Josephine Bakah (@BakahJosephine) reported 11 minutes ago from London, England

  @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

• 
  Matthew 🇬🇧 (@doberguy53) reported 11 minutes ago from Paddington, England

  @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

• 
  Ravi Dheer (@RaviDheer) reported 12 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Jenny Sanders (@gothtink696) reported 13 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Chris Mason (@cmaso21) reported 13 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Tony Wiseman (@tonywiseman1976) reported 16 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Ryan (@r_condy) reported 20 minutes ago from Camden Town, England

  @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

• 
  Ravi Dheer (@RaviDheer) reported 22 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Richard Foster (@richardfoster1) reported 37 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Josephine Bakah (@BakahJosephine) reported 39 minutes ago from London, England

  @EE pls put a stop to the snake Ad. It's horrible and traumatising.

• 
  Kerry Harrison (@kerrylou94) reported 41 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Robert Dunford (@repd1975) reported 48 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Chris Mason (@cmaso21) reported 55 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john meredith (@grumpymez) reported 3 minutes ago

  @EE the wifi in my house is so bad that my son has gone through 100gb of data without leaving the house???

• 
  Beverly Deich (@BDeich) reported 6 minutes ago

  @monkeyallysmith @EE @claraamfo James Bond villain great. Never joker.

• 
  Danny Wright (@DannyWright82) reported 7 minutes ago

  @EE @Brucey_93 so EE recieved it, quoted back the exact phone model in a text, now they say they dont have it and have charged you the trade in amount? How can they not just see that text they sent you? Surely it's their responsibility now for any mistake, not yours @Brucey_93 Awful by EE

• 
  Yankee (@Yankee16863502) reported 9 minutes ago

  @EE But your tariffs for an upgrade are more expensive than any other network!

• 
  Russ Phillips (@rustyp29) reported 11 minutes ago

  @EE @wembleystadium Wouldn't mind winning this, been a customer since the days of T Mobile

• 
  Member of Public (@muppetmitts) reported 13 minutes ago

  @EE @wembleystadium I've been a loyal customer for years. Can I have a free flip-phone?

• 
  Ann Roberts (@MrsAnnRoberts) reported 17 minutes ago

  Huge thanks to Shadman at @EE in Wimbledon today for being super patient while we sorted out 4 phones and contracts. Great service!!

• 
  Russ (@_rustypro) reported 19 minutes ago

  @EE 6th May I think. Just worried if I cancel on that day will I be in time such that I’m not charged from 7th?

• 
  Debbz (@debbra22) reported 20 minutes ago

  @EE thank you for your continued support for the NHS, however, shame I cannot say the same as a customer, still waiting for an answer to a query,

• 
  Britoni (@BritoniPeach) reported 25 minutes ago

  @EE Need help as my broadband won’t work please!! Urgent