EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Paddington, Hackney, Camden Town, London, City of London, Hounslow, Southwark, Croydon, Wandsworth, Harringay, Hayes, Hammersmith, Coulsdon, Mayfair and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Total Blackout | |
| Hackney |
Phone | |
| Camden Town |
Internet | |
| London |
Phone | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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A bloke from Norwich
(@FoolFromTheHill) reported
@EE Hi… could you explain why my upload speeds have dramatically reduced in the last week? I am using a SIM only as mobile broadband (remote location) and am, only getting 1.75-2mb upload speeds with 43mb down. Last week upload was high 20s mb/s. Location NR14
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Chris Williams
(@ChrisWPhysio) reported
Hi @EE Why is it that everytime it comes to phone contract renewal I never get offered relevant loyalty discounts despite being a customer with yourselves for decades?
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Dhiraj
(@XDj187) reported
@EE please hurry up and fix the Internet in Twickenham, its been 2-3 days of poop...
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leonie reece
(@LeonieReece) reported
@EE are your phone lines down today? I'm trying to call regarding my new phone I received
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Loll Montgomery
(@Lollz81) reported
@thelifeofjadey @O2 @EE was just as bad! I was disgusted with how much my bill was going up! I will be looking for a new provider once my contract is up!
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Rebecca Letchford
(@RebeccaLetchfo2) reported
@TheSun @EE @DailyMailUK Disgusting that EE network been down since 18th feb, no network coverage, have contacted EE 3 times have 5 devices that can not be used, partner house bound cant contact, all the help I got was EE trying to sell me broadband to rectify their problem
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Beau
(@beau_selecta) reported
@EE a ridiculous 9.25% increase on my mobile bill after agreeing a new tariff in October. My satisfaction with your service has just gone from a 9 to a 3 with a single email.
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🏆🏆🏆 John_G_ 🏆🏆🏆
(@John_G_26) reported
Disgusting service from @EE bought a phone off them and I'm entitled to a free fitbit but they won't give me it coz I have now sold the phone 😡 scammers!!
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Anaïs Peiffer
(@PeiffAnais) reported
@cam_farrelly @ThreeUK @EE I honestly spent 50 minutes and problem still not resolved. I can’t wait to leave them but I am stuck on a contract I wasn’t even aware of t he sound of things….! I pay monthly and I can’t nor use telephone nor internet outside my house (where I use my home broadband)
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David Millard
(@TheScratchedOut) reported
@EE don't half take the piss with their constantly rising charges mid contract. I honestly don't remember any network I've ever been with ever doing this. Pisstake.