EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Northolt, Croydon, London, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Hackney, Camden Town, Watford, Thornton Heath, Hammersmith, Wandsworth and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Northolt |
Internet | |
| Croydon |
Wi-fi | |
| London |
Wi-fi | |
| Wembley |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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C. Athanasopoulos
(@Charis_Ath) reported
from
Watford, England
@ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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St Vincent
(@pedro188867) reported
@EE @OPPOMobileUK 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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From Hastings & Saint-Nazaire
(@from_hastings) reported
Hello @EE I am going to leave you after 15 years as you are putting my slow average broadband connection up by £5.00 per month, going to @BoxBroadband to get a full fibre gigabit connection for a lot less!! #CostOfLiving #profiteering #goodbye
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Eugene O’Carroll
(@bigjeans68) reported
Rubbish signal today @ee NP10 8YJ is this a sign??
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St Vincent
(@pedro188867) reported
@EE 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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Pesopesopeso
(@Pesopesopeso4) reported
@EE sign up to your broadband, literally days after cooling off period ends you increase the tariff. WTF?!
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Rick Thomas
(@rickywt84) reported
Probably just shy of 20 years with @ee sim only for last 5-6 years constant rises latest one pushing it to near £30 a month sim only!!!! Just transferred to @ThreeUK £8 a month I’ve never had 5g ever no matter where I have been in country you and @kevinbacon can go 🖕🏻
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EndsBowen
(@endsbowen) reported
@richardtorble @EE Exactly. There is a place for prices rises I get that but lucky I can afford it, but it’s excessive and extremely greedy. They are all *************** now. But don’t want to afford that for no better service or perks. So things will change when I can change.
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Jake Black
(@BaldForceOne) reported
@EE Mobile bill going up by 14%!? Congratulations, you've just lost a customer to @SkyUK Mobile!
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🌱to_ be_found_ in_ the_ garden🌱
(@lincolngreen80) reported
@EE very disappointed to have been without a working network after my upgrade to iPhone 14 plus for nearly a week and facing another 5 day wait to see if my number is salvageable. Total nightmare and I was so looking forward to using my bee phone 😢
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RB | DRONE | MEDIA
(@RDroneMedia) reported
@sportingintel @EE Im glad my contract is coming to an end this month because i am certainly not renewing my contract or getting a new phone through @EE disgusting corporate practice raising prices mid contract the service never noticeably improves and customers receive nothing for the extra cost.