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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: London, Wembley, Croydon, Hammersmith, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, and Waltham Forest.

CityProblem TypeReport Time
London Internet 47 minutes ago
London E-mail 4 hours ago
Wembley Internet 4 hours ago
Wembley Wi-fi 4 hours ago
Wembley Wi-fi 4 hours ago
Wembley Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • KarenSm68145774
    Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • therealgavinm
    Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • gareth78t
    Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • nicolasjsmith
    Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • ICEMAN2372
    BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • Jrake93
    Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • Mr_Unique_Voice
    Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • nash_gelnash
    Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • RicciQueens
    Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • abdis001
    Abdulhakim sharif (@abdis001) reported

    @EE I have been in africa for the last 3 months. As i am out of contract period and is on one month rolling contract how can i cancel without calling ee

  • joey_knees
    Jo (@joey_knees) reported

    I shop for an elderly couple who are shielding, the gent has problems with @EE as they keep threatening to cancel his PAYG Sim because he ‘doesn’t spend enough’. He’s 82 years old and it’s his only lifeline with his daughter. This is happening monthly and just isn’t acceptable.

  • northernsoul03
    Daniel (@northernsoul03) reported

    @EE have reported issues with my internet connection. This is stopping me working. I have received a message saying you know there is a fault and you are working on it. I hope it’s fixed soon.

  • garymurphy1919
    Gary Murphy (@garymurphy1919) reported

    @de_lostsoul @BAFTAGames @EE Played it recently..... while it’s a good game and has interesting mechanics there are some issues with it the clipping for one.... for a game that is so beautiful there is nothing worse than a cape clipping through a wall or NPC takes you right out of it

  • Artur_B91
    Mike (@Artur_B91) reported

    @SomeAdamGuy52 @Naughty_Dog @EE That’s not odd at all actually. When a highly anticipated game is massively pre-ordered, it’s fairly standard to get a big drop off after the first month or so. Take uncharted 4, the best selling PS4 exclusive ever. 1st in sales for may 2016, went down to 15th in June, and out

  • WALDEK66977938
    WALTer⚡️⚡️ (@WALDEK66977938) reported

    @EE EE ? Never again !!!!!!

  • alfmustdie
    matias perez (@alfmustdie) reported

    @BAFTAGames @EE What !! That piece of **** ...

  • anthonywoldete1
    sirthony07 (@anthonywoldete1) reported

    @BAFTAGames @EE If anyone get salty about this get help

  • DianeMJones
    Diane Jones (@DianeMJones) reported

    On the phone to @EE - Technical support = 10min + wait; upgrade or leave option = call answered straight away.

  • kayleighkaay
    Kayleigh Noble (@kayleighkaay) reported

    @Scotty2Chilly @EE No **** Sherlock, would of never have known that if you hadn’t informed me