EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Croydon, City of London, Southwark, Islington, London, Camden Town, Purley, Hammersmith, Ealing, Ruislip, Watford, Hackney, Worcester Park and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Total Blackout | |
| Croydon |
Internet | |
| City of London |
Internet | |
| Southwark |
Total Blackout | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Could not stress this, if you have a choice, do not choose @EE as your internet service provider
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Gareth
(@GPCamies) reported
from
Watford, England
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
-
sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Boomer
(@BoofkinMer) reported
@EE I haven't been in touch, my phone alerts me there's a problem and magically repairs it, please advise if thi is you or notà
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DJ Seaton
(@raggs7) reported
@EE Hi sorry for the long reply back. Thought things had got better but my mobile data is not working properly and I'm still getting missed call alerts when the phone is next to me but not ringing.
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mastermanipulator
(@Shaggy12141165) reported
@EE Any chance of an update as to when the service issues are getting fixed? It’s been going on all day and my broadband is still not connecting
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Paul Williams🦁
(@pgw1) reported
@SarahWhe78 @EE I think everyone will have sympathy with Sarah and a major % of customers will be looking for a change. It will be hard as I've been a customer 25years, but this is robbery.
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mastermanipulator
(@Shaggy12141165) reported
@princess_j86 @EE Still down, my Broadband is down atm too
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Shell Edney
(@Shell__Edney) reported
@EE I've been out of contract for 2 years now and have been with you for over 8 years. The problem is I could get a new contract for less then that! You're ripping folk off.
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Matthew Brault
(@MattyBrault) reported
@EE It will never be sorted. It's a long standing issues that comes & goes. Loads of people have it. We're told to check Internet connection etc, I'm running 1gig fibre & get WiFi speeds of over 300mb.
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Tony Louis
(@tlouis0862) reported
@EE So the 20-minute phone call I had before sending this tweet explaining that the 14.4% increase takes me above the amount I can afford to pay monthly with a reply of 'it's not only you Tony everyone gets the increase with no offer of help at all!
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Jazz
(@princess_j86) reported
@EE are you still down? I have no service unless I use wifi and no use when I’m out of the house
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Mikey 🇬🇧
(@WildThang187) reported
@EE Hello, I have today lost my job 🥲 I have been a customer for nearly 10 years…please can you offer any help?? 🙏🏻