EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: East Molesey, Wandsworth, Hammersmith, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
East Molesey	Phone	1 day ago
Wandsworth	Internet	3 days ago
Hammersmith	Phone	5 days ago
Hammersmith	Internet	8 days ago
Feltham	Internet	9 days ago
Hayes	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Helen Dixon (@HelendixonHelen) reported 8 seconds ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  Jamie Boyd (@JamieBoyd10) reported 3 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  kev beaumont (@kevbeaumont1984) reported 3 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Benjamin Owens (@OwensBenjamin) reported 10 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  Nick Smith (@nicolasjsmith) reported 13 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Jonny Pugsley (@jonathonfp) reported 26 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Depraved Acid (@DepravedAcid) reported 27 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  paul massey (@mass1976p) reported 29 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Olga (@olgabudimir) reported 39 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Lucy Callis (@lcallis) reported 40 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Anit (@anit3) reported 43 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  gillian nichols counselling (@NicholsGillian) reported 45 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Richard Knights (@dknights) reported 45 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Paul Harris (@slowalloon) reported 45 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 47 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Geo (@geometric) reported 49 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  john durant (@johndurant63) reported 51 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Teresa Walsh ● (@teresaspost) reported 51 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Jade Sharp (@jadesharp1992) reported 52 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Laura 🐐 (@Laura_Rads) reported 57 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek (@DerekAllan61) reported 3 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE

• 
  Graham Bean (@FootballFactors) reported 3 minutes ago

  Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

• 
  Alan (@NorthernPeasant) reported 3 minutes ago

  Nice @EE paying for an iPad for 7 months longer than the contract as it never showed an upgrade option, strange how my phone plans do.

• 
  Gareth Howells (@GarethJHowells) reported 3 minutes ago

  Hi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g

• 
  Erika (@ErikaDucker) reported 3 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  鬼萃香 OniSuika (@OniSuika) reported 7 minutes ago

  Hey @EE just thought I'd let you know that the internet you tried to gaslight me about being repaired on the 16th after gaslighting me about how it was working normally since the 4th that you now claim might be fixed for real on the 27th went down four times today.

• 
  simon withers (@KalEl_WBS) reported 12 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device

• 
  Tom (@tomavfc24) reported 14 minutes ago

  @EE Have had no signal and data for probably an hour now, is there a problem atm as I’ve seen others are having the same problem

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 14 minutes ago

  @EE Hello yet again, it's been two weeks now and still nothing from you. EE is the only unresolved item - please do something to help me draw a line under selling my dead Mum's house.

• 
  Colin Robertson (@rober88912) reported 14 minutes ago

  @DerekAllan61 @EE They are terrible derek. Worst company ever.