EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/16/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Hackney, Gerrards Cross, Hammersmith, Hounslow, Wembley, Mitcham, Wandsworth, Croydon, Woking, Southwark, Paddington, Richmond, City of Westminster and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomGerrards Cross E-mail
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • _xxtoniturner Toni Leigh Turner✨ (@_xxtoniturner) reported from Watford, England

    @EE iPhone X 👎🏼 worst phone I’ve ever had

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this

  • borstalgran barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • ashleyhaase0 AH (@ashleyhaase0) reported from City of London, England

    @EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.

  • Mazipita Mazi Pita.... Say not to rape. 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @adamjcousins @EE I will never leave EE....

  • DJTEESHOW T-Boogie (@DJTEESHOW) reported from Camberwell, England

    WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • Mazipita Mazi Pita.... Say not to rape. 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE No problem.. I'm not planning to leave...

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

  • _xxtoniturner Toni Leigh Turner✨ (@_xxtoniturner) reported from Watford, England

    @EE I’ve been paying £90 a month for almost 2 years now to never be able to connect my WiFi or use 4G properly!!! 😡

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks

  • TimmyTemps Timmy Temps (@TimmyTemps) reported from Camden Town, England

    Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • DavidEscobarLDN David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Bantersaurus22 Bantersaurus (@Bantersaurus22) reported

    @Thebigman1888 @EE Showed they were in stock all day. Every time I went to add it your website conveniently said it was down for maintenance. Now says out of stock. What an absolute sham!

  • nikkihabbal Nikki (نيكي) (@nikkihabbal) reported

    @EE I'm deaf and don't hear on the phone. I have tried the messaging service via 150 and it takes me to the site which just says under maintenance

  • Bell44Woods ☆HayleyBell☆ (@Bell44Woods) reported

    @EE can you advise of any network issues in GL10? Checked online, says not. But having issues on a few devices. Thanks

  • cavaz04 Josh Carvalho (@cavaz04) reported

    @EE i dont mean to make it theme but in the blue **** can you best network you are a ******* disgrace! And this once a month literally the most chances you get to do it. Then talk to me i am some kind of ****** retard . **** YOU.

  • KeefyCameradude Keith Jacobsen (@KeefyCameradude) reported

    Dear @EE I’m sorry I left you. It wasn’t you, it was me... call it a silly midlife crisis... the other network wooed me, looking all shiny and new and offered what I thought was a better deal. I should have been strong and resisted temptation and stayed with you. Forgive me?

  • TheInfamousJnr 𝐁𝐑𝐎𝐎𝐍𝐘 (@TheInfamousJnr) reported

    @EE Aye that’s good but your service has been shite lately! Keeps cutting off..

  • JordanWhitez Jord (@JordanWhitez) reported

    @EE Are you doing 5G updates? I’ve had no signal or 1 bar of signal since this morning.

  • Lionel_Von_Rock Alex Wilson (@Lionel_Von_Rock) reported

    @EE spoke to Alex in your upgrades department today coming from someone else who works in a call centre the service I received was amazing a real credit to the company #topbloke

  • conor_j_fleming conor fleming 🏳️‍🌈 (@conor_j_fleming) reported

    @EE Bro who’s voting for you? Crap service, crap customer service, and extortionate prices… oh, and awfully annoying adverts

  • gurmejdhillon gurmej dhillon (@gurmejdhillon) reported

    @EE does ee have mobile data issues in manchester area i am unable to access network using mobile data