EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/09/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Wembley, City of London, Weybridge, Hackney, City of Westminster, Hammersmith, Ealing, Hounslow, Southwark, Croydon, Leatherhead, Islington, Sutton and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomWembley Internet
United KingdomCity of London Internet
United KingdomWeybridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • adamvdb Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • JorgePosadas Jorge Posadas (@JorgePosadas) reported from Tottenham, England

    @EE the worst internet many time the service interrupted one minute we’ve internet the next minute we haven’t

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrs_jo_m_va Mrs_jo_m_va (@mrs_jo_m_va) reported

    @EE I hv pd for the a Roam Abroad pass and have set my phone to all the settings given on the instructions and it will not connect to a service provider. I can only use wifi. Pls can someone help?

  • johnbla84643938 john black (@johnbla84643938) reported

    @EE Hi if I log on line my allowance data read zero , it’s the same on the app, if I log out and log back in still shows zero. Help

  • charlotteolrod charlotte olrod (@charlotteolrod) reported

    @EE Can someone help me please? I unknowingly But-dialled someone and left a 7.5 minute voicemail from New York 😳😩 my bills now saying it will be £60.01 more than usual and I’m panicking

  • shropshirelive Shropshire Live (@shropshirelive) reported

    Requested a PAC code for @EE today, happy to pay to escape last month of contract as the service is unusable in Shrewsbury and other parts of north Shropshire at the moment. Other users saying the same.

  • jacks1912s Jacks (@jacks1912s) reported

    @EE service has been down for days. Your email says you’ll update me on 11th November. Cheers! For nothing. F*****g USELESS. No phone. No 4G router. NO INTERNET. Clearly no shits given #ee

  • Geoskelton geo (@Geoskelton) reported

    @EE My EE network hasn’t been working for nearly 2 weeks.

  • scoupmodels tombrady2 (@scoupmodels) reported

    @EE have sent inbox please help

  • AndersonKennya ken anderson (@AndersonKennya) reported

    @EE is there a problem.....my phone and my wife's are telling us we have no Data....we are PAYG customers

  • Denuwo1 Denuwo (@Denuwo1) reported

    @EE When will watch plans support QR codes all this is is artificial restriction by EE to prevent users from buying any other watch that isn't a Samsung pixel or a apple watch how sad is that there are tons of nice watches but we can't use them cuz EE is being funny

  • blokeridesabike Richard Price (@blokeridesabike) reported

    @cpritch @EE Thats why im with 02! Signal!