EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Weybridge, Wembley, Paddington, City of London, Wandsworth, Uxbridge, Islington, Croydon, Southwark, Tower Hamlets and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chars W
(@charlieelwright) reported
@EE there is no option for my call on 150. How do I speak to someone? I am receiving calls from people saying I’ve called them when I haven’t. I’m getting 18 random numbers wanting to Group FaceTime me. I assume my number is being cloned? Please help.
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Laura Hindle Young
(@hindleyoung) reported
Wow @EE after over 20 years of being a loyal customer, you offer a deal which will cost me more than moving to @O2 but then 2 hours later can’t honour even that! Utter disbelief at a complete lack of customer care. #badcustomerservice #nothingforloyality
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DeltaliveTV
(@DELTALIVETV) reported
@RZM_Bobby @EE It's more upload because of streaming I dropped the kb rate from 8000 to 5600k and its struggling like hell Sunday was lagging bad
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Nick
(@Derz92) reported
@EE for the 4th time in 2 weeks I’m without signal at ba21. I have received a credit for a month but really unhappy about being without service again.
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VFR
(@Alsgoodlife) reported
@EE can someone PLEASE help me? I have made several calls regarding my perk discount, or lack of and no one has rectified the issue or contacted me to explain why! Very poor service, meanwhile I am paying more than i should every month.
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Tabby C
(@tab_c1909) reported
@EE I need help tracking my phone. Can't seem to do it online. I brought it in store and due to tier 4 it had to be changed to home delivery. I have sent a dm.
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royston crandley
(@RCrandley) reported
@EE afternoon, my daughters contract expired yesterday and id like to cancel. Can you provide the details please. Thanks
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Daniel Hill
(@DannyH91) reported
@EE can someone call me to resolve a billing issue as I’m unable to call and need this resolving ASAP. Thank you.
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Ed
(@Edin_LDN) reported
Hi @EE, not the biggest issue in the world all things considered, but I have an EE 5G contract and for the past couple of days the 5G hasn’t been available and I’ve only been able to connect to 4G. I’m in west London so I’m not sure what’s going on. Any insight?
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Lufc Efl Champions 2020 🏆
(@bremner1919) reported
If @EE is the UK's No1 network how come everybody at work who is with skymobile and Vodafone get a full 4g/5g signal and I get exactly sod all signal........so frustrating I'm leaving @EE as soon as my contract is up!!