EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: East Molesey, Wandsworth, Hammersmith, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
East Molesey	Phone	4 hours ago
Wandsworth	Internet	2 days ago
Hammersmith	Phone	4 days ago
Hammersmith	Internet	7 days ago
Feltham	Internet	8 days ago
Hayes	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  ponkysue (@ponkysue2) reported 1 second ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 1 minute ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Lady Vix Seaxman (@VixSeaman) reported 4 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Ronin Shaw (@RezxoShaw) reported 5 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  G.Marshall Gleghorn (@gary2323) reported 10 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Cheryl Cavanagh (@xchezzacx) reported 11 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Lucy Callis (@lcallis) reported 19 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  MarleneJohnson (@MGVanessaJ) reported 20 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  James Vertigan (@jamesvertigan) reported 27 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  holly (@ANOBRAINHOLLY) reported 27 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Anit (@anit3) reported 31 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  The Big Bakes (@TheBig_Bakes) reported 33 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 37 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Geo (@geometric) reported 38 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Walee (@thebrownmayn) reported 40 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Depraved Acid (@DepravedAcid) reported 41 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  kev beaumont (@kevbeaumont1984) reported 43 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 49 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Farhoud Chaparian (@ChaparianF) reported 51 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Doug (@dougmortonagain) reported 52 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pepe.meister (@g_man755) reported 3 minutes ago

  Been on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you can’t even complete a query so I beg to ask who crowned you with such a dead service?

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 6 minutes ago

  @EE maybe your thoughts can be with my wifi that isnt ******* working you piece of **** go **** yourself

• 
  liz coombes (@lacoombes) reported 8 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  Jack (@JHJCSports) reported 10 minutes ago

  I will never use any @EE or any EE product ever. They have defrauded us and lied to us over two years. Disgusting company.

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 10 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon

• 
  Colin Robertson (@rober88912) reported 11 minutes ago

  @DerekAllan61 @EE They are terrible derek. Worst company ever.

• 
  Ollie Stokes (@Ollie_Stokes27) reported 13 minutes ago

  I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 17 minutes ago

  @EE Any chance Someone can contact me about dpd collecting my phone for repair , I organised it last week , Still no text , Been a customer with ee since it was one2one , Wow what a way to treat a long standing cuatomer

• 
  Bollard v2 (@PartyOfIslamUk) reported 18 minutes ago

  @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is

• 
  Tabs (@tabadash) reported 20 minutes ago

  @EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.