EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Hackney, Wandsworth, Southwark, Paddington, Waltham Forest, Islington, Wembley, City of Westminster, Epsom, Uxbridge, City of London, Gerrards Cross and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Mo S
(@teamgeeza) reported
from
Watford, England
@EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Simon ~ 📱👔📹
(@eggwhisk) reported
from
Camberwell, England
@dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Samuel Quandoh
(@squandoh) reported
from
City of London, England
@EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Slickster
(@slickster65) reported
from
City of London, England
@EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Georgie
(@georgiedonn) reported
from
Islington, England
@vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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Marta Iglesias
(@MartaIg88800241) reported
from
City of London, England
@EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡
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Barry mcardle
(@Bjmcardle) reported
from
Wandsworth, England
@EE Great Customer service from these guys. Very prompt response
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Si Kirk AFC
(@sikirk) reported
from
Islington, England
Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week
EE Issues Reports
Latest outage, problems and issue reports in social media:
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EzzaWolf
(@ezzalodge) reported
@EE I take it they didn’t assess your customer support which hides behind the worst IVR I’ve ever come across.
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Sanad Saad
(@sanadsaad) reported
Horrendous customer service @EE. Terms and conditions should be explained clearly BEFORE the upgrade rather than securing the deal first and keeping the customer ******* with customer services after. Good thing I’m within the returns period.
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Liam Sparrock
(@sparrock) reported
Jut had the best customer service @ee Redditch with abdi
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ravinrabbid123
(@ravinrabbid123) reported
@EE i just tried topping up my payg number but as soon as i hit confirm payment, the site is no longer working? I havent received a confirmation text and i can't log back in to myee to find out as the site is blank. Bank won't show if payment went through yet. Is the site down?
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David McGlone
(@dodoa64) reported
@EE My phone dead, my online nothing. Are we down or have I been sold a pup?
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Lee Colbourne
(@lee_colbourne) reported
@EE your website is dire upgrade page is constantly broken rubbish
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Tim Osborne
(@TimOsborne99) reported
@EE I’m still having problems with my 4G internet connection. Very, very slow. I have been dealing with your help desk via DM but they have disappeared for hours now. Really not good enough.
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💕Elle J 💕#JustSaying
(@ejames500) reported
@EE I sent you a message need you help.
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Jennifer Hawton
(@jennifer_hawton) reported
@EE I can't believe it's your policy to charge people for mistakes... I accidentally upgraded my phone plan to a router and am now being charged £130 for calls! What kind of a way is this to treat a loyal customer?
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Tina 🦋
(@TinaThacker66) reported
@EE phone service/signal has been appalling for more than 2 weeks now. Texts won’t send, can’t make calls and tired of trying to ring 150. What exactly am I paying for right now? #eedown #EE