EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, London, Hammersmith, Hackney, City of London, Northolt, Croydon, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town, Watford and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shay Miah
(@shaydokenz) reported
@XboxP3 @EE What a wasted opportunity. Wrong company for cloud streaming. Overpriced data plans where as other network providers offer far more reliable 5G infrastructure at lower prices. Clearly shows Microsoft don't understand the UK network providers.
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Nomita
(@iamnomita) reported
pathetic experience with EE for past 3.5 yrs as whole ... bad connectivity with promises to sort but nothing happens and we were sold a internet connection at higher price and when we want to cancel hetfy charges are put...Not there in PCI @EE
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EE Customer Support
(@EECustomSupport) reported
@Eazyb07 @EE DM us to resolve this issue
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Nomita
(@iamnomita) reported
pathetic experience with EE for past 3.5 yrs as whole ... bad connectivity with promises to sort but nothing happens and we were sold a internet connection at higher price and when we want to cancel hefty charges are put...Not there in PCI.. violation of consumer act @EE
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SenjutsuSage Hi-Fi Rush
(@SenninSage) reported
@fluesy_bluesy @XboxP3 @EE If Sony doesn't release all its games on Xbox, why the hell does Xbox have to release all its games on Playstation? It's about time you all stop being such God damn crybabies and grow the f up.
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Gareth Parry
(@gjp73gjp) reported
@EE @EE my account was hacked last Wednesday / Thursday, over the weekend nobody has done a thing. Customer service/FrAud team seem unconcerned and think 7 days after initial report is ok - I won’t hold my breath. Since then £316 has been added to my number that I have no access to.
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Vistrix
(@Vistrix) reported
@CrazyJuan77 @EE I live in an EE service area but the signal is awful even though the map says it should be good. I believe they only support a specific frequency for 4G? I've never looked into it though. How could I prove this without revealing personal info though?
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Kaizen
(@_temmi) reported
@CrazyJuan77 @XboxP3 @EE He is excluding one of the biggest markets. I wonder how he wants to bring games to more players when he is excluding 100 million. You act like port begging is a bad thing? Its rather a sign that there are games on a platform that people are interested in playing.
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EE Customer Support
(@EECustomSupport) reported
@Carry_on_Canine @EE Send us a message to get this issue resolved
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Vistrix
(@Vistrix) reported
@CrazyJuan77 @EE You literally bet 10 bucks that I'm not in the service area or have the service. I prove it and you say the window has closed not accepting the proof? Sounds like an Xbox fanboy to me!