EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/19/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hampstead, London, Wembley, City of Westminster, City of London, Harrow, Croydon, Hackney, Hammersmith, Hounslow, Gerrards Cross, Mitcham, Wandsworth, Woking and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • borstalgran barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • TimmyTemps Timmy Temps (@TimmyTemps) reported from Camden Town, England

    Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • pascalles_p Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

  • DJTEESHOW T-Boogie (@DJTEESHOW) reported from Camberwell, England

    WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gutteridgefam The Gs (@gutteridgefam) reported

    @WrightLights1 @EE There will also be smaller companies that use EE network. ID Mobile for example use 3. So if you Google which companies use EE network you might get a better deal but still be actually using EE.

  • rosebud82 sam clark (@rosebud82) reported

    @EE do you know when the iPhone 14 pro purple 128 is coming back in stock.placed a new customer order with yourselves last Tuesday with it saying usually despatched within 7 days.on 10 day now with no update and now wondering if I should cancel my order and go elsewhere?

  • sebastianavil13 Alexander Celleri (@sebastianavil13) reported

    @EE no customer service with @EE whatsoever. Waiting to sort out and insurance claim for more than 2 hours. Totally unacceptable.

  • Househero187 Jamie Wilson (@Househero187) reported

    @EE - shocking customers service. Been on the phone for over an hour and a half no resolutions, no help, no further ahead…… looks like a lost customer

  • Katie65713110 Katie (@Katie65713110) reported

    @RmzRmz1907 @EE I almost gave up when I got no help from support team luckily someone here referred me to @Robertsjames111 on twitter Dm him and he got it fixed for me all thanks to him contact him now

  • nwldn North West London (@nwldn) reported

    Hi @EE what is going on with your mobile internet, bad yesterday, and worst today? #EE

  • HarryNC22 Harry🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@HarryNC22) reported

    @EE is it possible to actually speak to someone? Consider you’re a communication company it seems pretty impossible at the minute. Cut off on calls and live chat never goes any further then “Aimee”.

  • GillG1973 Gillian Gow (@GillG1973) reported

    @EE is there an issue with data usage? My son has unlimited data but got a message to say he’s run out! My husband is on O2 (same network I believe) and he’s had the same. Something isn’t right

  • Mark__Eadie Mark (@Mark__Eadie) reported

    The @ee coverage around Waterloo station in London is astonishingly bad. Always a problem getting data here. Always. Although Winchester Station even worse. Zero @ee signal there the last decade.

  • TweetsFromFerg Ferg 🍊 (@TweetsFromFerg) reported

    I find @virginmedia's new ad about their "WiFi guarantee" a bit questionable. When I was a customer, I thought their WiFi was dogshit. @EE's WiFi is way better.