EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Wandsworth	Internet	1 day ago
Hammersmith	Phone	3 days ago
Hammersmith	Internet	6 days ago
Feltham	Internet	7 days ago
Hayes	Internet	11 days ago
Feltham	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Paul Modley (@pmodley) reported 5 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Charli R (@RojasLahoz) reported 14 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Martin Tull (@MartinTull1) reported 14 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Jonathan Kelly (@JKBartsHeart) reported 16 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  kev beaumont (@kevbeaumont1984) reported 18 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Pawlie (@Si11y3gg) reported 27 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Victoria Seaman (@VixSeaman) reported 28 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  gillian nichols counselling (@NicholsGillian) reported 28 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Doug (@dougmortonagain) reported 31 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Laura 🐐 (@Laura_Rads) reported 32 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 32 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 34 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  James C Green (@jamesCgreen93) reported 37 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Doug (@dougmortonagain) reported 38 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 41 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 41 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 44 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  James (@jfkent93) reported 51 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Anit (@anit3) reported 52 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Dell Smith (@HowardDellSmit1) reported 56 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Declan McGuinness (@DeclanMcGuinne3) reported 6 minutes ago

  @DerekAllan61 @EE Hi Derek try Mozillion they piggyback on EE just don’t have 5G Stand alone (5G+) but isn’t the end of the world, I ordered a iPhone through them and the service has been top notch 👍🏻

• 
  david bootle (@dbootsy) reported 11 minutes ago

  Sorry to say but disgusted by your approach. @EE speak to Vanessa smith in your customer dep asap pls

• 
  simon withers (@KalEl_WBS) reported 13 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device

• 
  Kirst ❤ (@kirst087) reported 17 minutes ago

  @EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago 🙄

• 
  Boltonfan96 (@boltonfan96) reported 19 minutes ago

  @England @EE We have to be the only country that can’t have a flags up supporting our team it’s like a ghost town everywhere hardly no flags because of this **** goverment @UKLabour can’t comprehend how that makes our players feel seeing all over countries with there nation flags everywhere

• 
  Mat🅰dor© (@Tat_TvamAsi) reported 21 minutes ago

  @EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE

• 
  Forgottengirl078 (@forgottengirl78) reported 21 minutes ago

  @EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.

• 
  PIX (@PIXX3L5) reported 23 minutes ago

  @Ofcom Could you help direct me in the correct path. @EE sold me contract which as been billed incorrectly for 5 months since I been with them, 1 hour calls each month to get them to add credit and not fix the issue. Endless managers and complaints and it's making me ill.

• 
  John (@Johnboy270783) reported 26 minutes ago

  Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

• 
  Benedict Barnes (@BenjitBarnes) reported 31 minutes ago

  @EE @davehill62 Good luck getting through to a member of the team. I became a customer a month ago and still having set up issues. Constantly referred to the AI bot when I call which is useless. How do I get in touch with a person @EE ? This is super frustrating.