EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Southall, Kensington, Wembley, Ealing, Hammersmith, Hounslow, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.

City	Problem Type	Report Time
Southall	Internet	19 hours ago
Kensington	Phone	2 days ago
Wembley	Internet	2 days ago
Wembley	Phone	3 days ago
Ealing	Phone	4 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jamie Boyd (@JamieBoyd10) reported 4 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Farhoud Chaparian (@ChaparianF) reported 4 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Charli R (@RojasLahoz) reported 4 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Jimmy (@jimmyb01) reported 11 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 12 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Matthew Barber (@Matt_Barber4500) reported 14 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Cheryl Cavanagh (@xchezzacx) reported 14 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 15 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Doug (@dougmortonagain) reported 15 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Geo (@geometric) reported 16 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  paul massey (@mass1976p) reported 21 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Depraved Acid (@DepravedAcid) reported 22 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  James (@jfkent93) reported 29 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Dave Ahern (@CorkGourmetGuy) reported 38 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 41 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  The Big Bakes (@TheBig_Bakes) reported 42 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  john durant (@johndurant63) reported 45 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Damien (@Damien93) reported 47 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Wes Baggaley (@wesdbag) reported 48 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 59 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhian (@rhiangibson_) reported 6 minutes ago

  @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

• 
  Martin Elliker (@MartinElliker) reported 6 minutes ago

  @EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!

• 
  Graham (@BarnetAkela) reported 8 minutes ago

  Had what I thought was an all singing all dancing business contract with @ee £65+VAT/month. Pricey yes but unlimited minutes, texts, data. Phoned client in USA. Turns out not on plan. Didn't pick up. Left 59 sec voicemail. I've been charged £2.57+VAT. For 59 secs. WHAT ********?

• 
  Edwin Fuller (@EdwinFuller1) reported 11 minutes ago

  @EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.

• 
  Andy (@B21DGY) reported 15 minutes ago

  @EE why is your app/website so, so bad. Especially for business customers!! It's been the same for years too! Please sack your designers and get a child to do it with Ai

• 
  Will Wright (@WillWri36918764) reported 16 minutes ago

  @EE They already have several times and the problem keeps recurring, surely we're not getting what we pay for and therefore should be able to get out of the contract, with a refund

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?

• 
  Martin Elliker (@MartinElliker) reported 18 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Ian Jacklin (@IanJacklin1) reported 18 minutes ago

  @EE @nstoker Network doesn't allow calls here in the UK

• 
  caroline morgan (@cazzamorg) reported 19 minutes ago

  @EE can you let me know if there is a problem in SA34 0NL? And if so when it will be resolved?