EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hounslow, Islington, Hackney, Banstead, Waltham Forest, Sutton, Wembley, Streatham, City of London, Twickenham, Croydon, Wandsworth, Purley and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Total Blackout | |
| Hounslow |
Phone | |
| Islington |
Phone | |
| London |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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The Mitchell Brothers
(@MrMitchell) reported
from
Hackney, England
@EE Hello I demand an answer why is the network not working!!!...
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with My Account? It says I have no devices and I need to add a number?
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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Adam Dent
(@Dent29Dent) reported
from
Tottenham, England
@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE has the worst internet. Can’t believe how bad it’s Wifi is
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G R A Y B U R N
(@PaulGrayburn) reported
from
City of London, England
@EE But I’m expected to carry on paying for a poor service?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
EE Issues Reports
Latest outage, problems and issue reports in social media:
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itsjonwivnoh
(@JonLEPiePie) reported
@EE Having to keep resetting my phone every 2-3 hours to attenpt to get a network connection = how to crash a car when your google maps wont update
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Louise Archibald
(@SparklyLou75) reported
@EE Almost 10 hours with no signal 😡😡😡😡
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Mark Finning
(@MarkFinning) reported
@hold_on_to_hope @EE Absolutely! Wifi-Calling is not working. (I normally use it a lot). No updates from EE either on this outage. I had to drive two places tonight, 15 miles one way, then 30 miles the other. On both journeys at some point I got 4G that speed tested well, but most the time, nothing.
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Michael Rudloff
(@michael_rudloff) reported
@Veronica_Ameri @EE Ever thought to get some pay as you go sim as emergency rather than losing a days of earning ? Takes two minutes to walk into Tesco.
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Martin Johnston Actor 🇺🇦
(@MartinJohnston7) reported
@AdamMcNamara77 @EE They issued an apology earlier saying they were aware of issues.
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🍸Roz 🍾
(@rmills461) reported
@_JodieL_ @EE Yes I have. Had not network for weeks now and today no mobile data! Its an absolute joke! Literally paying them for nothing!
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Colby Lodge
(@rhydlangoed) reported
@EE Should your outage be effecting Wi-Fi calling? Mines off all afternoon.
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Mark Finning
(@MarkFinning) reported
@EE Even Kevin Bacon would be smashing his phone up against a wall and calling EE obscenities by now. I bet he'll switch networks now he can't even send a text. Where are the updates promised too? Get a grip EE. Customer service?
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Ange
(@laydowninbedlam) reported
@dwoodley1990 @EE Currently experiencing the same issue! Landed in Canada today and have had no service, despite having the roam abroad add on. Think it’s related to the network wide outage. Not impressed at all! Especially as they have now logged off for the night without fixing it.
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Lee
(@LBH1278) reported
@jimrow79 @EE Same old ****, different day. I had years of trouble with EE when I first worked in your place. They cancelled my contract after 2 years of no signal.