EE

EE Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/28/2025 06:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Warlingham, London, Southwark, Hackney, City of Westminster, City of London, Borehamwood, Hammersmith, Paddington, Wandsworth, Croydon, Muswell Hill, Wandsworth, Northolt and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarlingham Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • jr_svb John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • Charis_Ath C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • kerem6okce KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Luna_LadySAS Luna Lady (@Luna_LadySAS) reported

    @HayhurstDarren @LofthusSuzanne @EE I noticed the price hike in phones. I just got iPhone 14 Pro if you got a contract through EE it was about £600 more. I bought direct from apple. I’ve been caught in the past it’s horrible. Hopefully not too long left for you and get back to a better deal.

  • j4ckr9 Jack (@j4ckr9) reported

    @EE Your service is terrible and your support is almost as bad. I shouldn't have to deal with no service after you have the audacity to increase your prices. Fix your network and provide proper compensation to your customers.

  • catts14 Michael Cattigan (@catts14) reported

    @EE Just ignoring my dm? absolute joke of a service. Am not surprised to be honest because the dundee shop have not been very helpful either. Is it in the ee contract that you have to be a liar to get employed?

  • digitalkm1 9169.eth | chatgpt.bnb (@digitalkm1) reported

    @EE I keep getting people calling me to say I've called them. Who knows what my number is being used for. This needs resolving for better customer satisfaction and protection against fraud.

  • ZXSino ZXSino (@ZXSino) reported

    @EE have you got any masts down in the SS17 area? The signal has been lousy over the last couple of days. Barley getting 5mb download.

  • _melarkz Emma (@_melarkz) reported

    @EE Youtube on the wifi has been extremely slow for several weeks on every device while on 4G/5G (on a different network) it's been working fine. Are you throttling Youtube? Videos don't load at all, or if they do it's only for several seconds before lagging again.

  • davesmi12386779 dave smith (@davesmi12386779) reported

    @EE @HayhurstDarren Your network has been awful for the past year. Ever since you've tried changing over to 5G

  • Dare2Noble Nöbez 🏴‍☠️ (@Dare2Noble) reported

    Love how @EE have had no problem using my bill by the 3.9% smooth operation no worries taking the money. Yet I’m left with poor signal and no solution? Absloute joke

  • Millsfilminc Millsio (@Millsfilminc) reported

    @EE I only wanted to know why I have to reboot my EE sim and BT modem a few times each day. After 2 hours going though security that is only the day and how much my bill was I never did get any help - really poor support - if any of you know why I need to reboot DM me - Thx Steve

  • HayhurstDarren Darren Hayhurst (@HayhurstDarren) reported

    @Luna_LadySAS @LofthusSuzanne @EE No I get to leave in December, Tesco mobile seem to be the place to go. Just not sure on there signal quality.