EE outages and service status in Richmond, England
No problems detected
If you are having issues, please submit a report below.
- EE generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 2, 7:49 PM GMT+1.
- Internet (48%)
- Total Blackout (24%)
- Wi-fi (14%)
- E-mail (10%)
- Phone (5%)
The latest reports from users having issues in Richmond come from postal codes TW9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Wembley, Kensington, Hammersmith, Surbiton, Richmond, Wandsworth, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
|
|
8 hours ago | |
|
|
Wi-fi | 24 hours ago |
|
|
Wi-fi | 8 days ago |
|
|
Total Blackout | 8 days ago |
|
|
Internet | 8 days ago |
|
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Anit (@anit3) reported from Brentford, England@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
-
Wes Baggaley (@wesdbag) reported from Richmond, EnglandI have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
-
tamara m (@tamara_mbz) reported from Hammersmith, EnglandHey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
-
Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, EnglandUnless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
-
kev beaumont (@kevbeaumont1984) reported from Richmond, England@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
-
Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
-
Mariam Michtawi (@MariamMichtawi) reported from Brentford, England@EE I did twice but still the same. It seems many are facing the same problem!
-
Lord Panache (@RicciQueens) reported from Wandsworth, England@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
-
Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
-
CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
-
Richard Knights (@dknights) reported from Wandsworth, England@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
-
Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
-
Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
-
James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
-
MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
-
Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
-
Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
-
ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Openreach (@WeAreOpenreach) reported@DinaGlyphs @EE Hi Opeyemi, I'm very sorry about the issues caused by the outage at the moment - we'll be working to resolve this ASAP to restore services to all impacted properties. We'll be updating the outage notes for all providers to review, please keep in touch with your provider (1/2)
-
Erin Louise Hunt 🪬 (@erinlouisehunt) reportedI’ve spent so much money with them over the years with phones, watches, AirPods. Like, where’s the reward for loyalty? Ugh! What’s a good phone network to go with these days? @EE
-
Shmug🤫 (@shmug83) reportedSwitchin wifi provider. This other company gotta lot to answer to really, even if they still working on it. No internet for 3 weeks as a paying customer is bangers. Jus glad there was thee @EE ppl there today. 50£ gift card. To shhhpend any where. Unlimited data sim. 20£ off for a whiile.
-
nicola padilla (@serfbaby) reported@Ahead18251112 @EE Also Internet is down in nn18 area
-
Rohan ☭ (@gondwanaman) reported@EE if you’re travelling to the UK do not use EE as your carrier, absolutely appalling app, no service & no longer recognises log-in. Companies need to regulated harder as they no longer pretend to even offer service.
-
Nick Burgin - Horror Writer (@burgs2010) reportedWith @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?
-
simon withers (@KalEl_WBS) reported@Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.
-
Paul Leetham (@leetham_paul) reported@EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone
-
Catriona (@babancat) reported@EE Hey! You guys done some sort of remote update to SmartHub+ on my fibre broadband? All of a sudden I (and other EE customers) are having issues with Zappi chargers losing connection. Router has to be restarted every time I plug my car in. Nothing else has changed.
-
David (@Hornyletloose) reported@EE How about sorting the quality of service I am getting from your god awful Internet, and more importantly sort out the ******* inept customer service.