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EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/05/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Uxbridge, Southwark, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond, Ruislip, Harringay, Ealing and Purley.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomUxbridge Phone
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • tpotter2890 Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • benwood Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • FraserHardy_uk Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE This is not a one off issue it is CONSTANT

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterJ2o PeterJ2o (@PeterJ2o) reported

    @EE this will be my 4th day without mobile data here in Cambridgeshire, any idea when you're gonna fix whatever is going on?

  • Nathaniel_Chas Nathaniel (@Nathaniel_Chas) reported

    @EE I entered a contract with you and you have now broken that agreement without providing me with anything in return. My understanding is that I can cancel the contract within 30 day’s notice of the price increase is that correct?

  • sijones Simon Jones (@sijones) reported

    @EE Is there a problem with the MyEE website at the moment. Trying to log in and getting "Unable to validate the information provided" message

  • JasonBe24873949 BeachLife (@JasonBe24873949) reported

    @darrengrimes_ @EE Never known companies actually contractually linking any price increase to the rate of inflation (Three do the same). Inflation is made up of a basket of items. This is just price gauging and most will just accept it. Shop around it’s not that difficult to move these days.

  • a1exh alexh (@a1exh) reported

    @physicsufo @EE @NEUnion It's just part of the annual dance we do with our suppliers. Threaten to cancel your contract. Ask for the best deal they can do. They will offer you a special deal at the same price as last year. If not switch to BT Mobile, it's EE, plus you're a new customer so big discount 2/2

  • gallachersusan1 Susan Gallacher (@gallachersusan1) reported

    @EE Yes I definitely will be or the phones getting sent back this isn't even the rate of inflation and 50 % increase last month aswell absolute joke can we cancel after these increases within 30 days

  • jackiefromaccy Dame Jackie Rawstron CBE OBE MBE BEM (@jackiefromaccy) reported

    @EE trying to cancel a mobile broadband contract I have letters with account on bank details yet somehow your records can't find me please just disconnect me I've had enough now

  • Generali11 Generali (@Generali11) reported

    @darrengrimes_ @EE That’s what inflation looks like mate. I remember when it was just normal. You got an annual pay rise no matter how good or bad at your job you were because otherwise you couldn’t afford the bus fare.

  • MatthewRamsey76 Lord MR (@MatthewRamsey76) reported

    @darrengrimes_ @EE My plan has gone up by £7 !!??? Wtf £56 isn’t enough for them ? They will be there own demise … find other ways to communicate social media is all controlled any way.

  • spikeyb0y Mick (@spikeyb0y) reported

    @BTCare @EE Hi guys disappointed to be transferred from BT to EE with the lure of a price cut, only for EE to raise my price by 14% once the transfer was complete. Poor, underhand tactics to get people to switch.