EE outages and service status in Richmond, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jun 11, 3:22 PM GMT+1.
- Internet (48%)
- Total Blackout (19%)
- E-mail (14%)
- Wi-fi (14%)
- Phone (5%)
The latest reports from users having issues in Richmond come from postal codes TW9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 18 hours ago |
|
Wembley
|
Internet | 4 days ago |
|
Wandsworth
|
7 days ago | |
|
Wandsworth
|
Internet | 9 days ago |
|
Wembley
|
10 days ago | |
|
Kensington
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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James (@jfkent93) reported from Wandsworth, EnglandReally disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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sandra oneill (@sandraspeccy) reported from Hammersmith, England@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Jonathan Kelly (@JKBartsHeart) reported from Kensington, England@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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holly (@ANOBRAINHOLLY) reported from Hounslow, Englandhi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Geo (@geometric) reported from Kensington, England@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Gary Bott (@RevBott) reported from Kensington, England@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Lucy. (@Lgandara93) reported from Ealing, England@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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tamara m (@tamara_mbz) reported from Hammersmith, EnglandHey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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topcat500 (@theresacoote) reported from Brentford, England@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Dell Smith (@HowardDellSmit1) reported from Tolworth, England@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HULLLAD47 (@hulllad47) reported@violetmaze @robbopalmer @EE Even after they clearly realised it was a mistake they refused to cancel
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Max (PL Champions) 🏆 (@micccas_) reported@dammies100 @England @EE Why ******** would he play for nigeria 😭😭😭
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The Ideological Battle for the future of Ireland (@Battle_for_Eire) reported@England @EE People are blind or stupid. He is bang avergae
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ollie thorne (@ollie_thorne) reported@EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?
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chrisg (@chrisg742054) reported@EE morning can you explain to me why the mobile signal is shite around the Lincolnshire wolds
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Belfast Col (@BelfastCol) reported@EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!
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Mark Kelly (@MarkKel84034045) reported@EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.
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Mike Edge (@SKELLETOR1984) reported@EE why is the signal quality terrible. It’s that bad I can’t even get on to see if there’s an issue. It’s becoming a joke
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Wendy 💙 (@IamjustWendy) reported@aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!
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Hashtag McYoloSwag (@MisterCow) reported@EE This is not super helpful - I don't know the postcode of every single area where the network dropped out and this map only indicates expected coverage, not faults. My connection was intermittent across the whole of Hull, Woodmansey and Beverley.