EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Hackney, London, Northolt, Croydon, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town, Watford, Thornton Heath, Hammersmith and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| Northolt |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
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Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Red Eagle Teto
(@RedEagleTeto) reported
@EE Hello, I've not heard anything regarding our broadband being fixed from when I phoned the 150 number on Monday, and I was wondering if there is a way for me to check on the progress that's being made to fix our landline fault.
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Shaan
(@APrashant20) reported
@EE everyone should see the quality of support from a provider who claims the world but delivers shite
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Demoness
(@Demones42665075) reported
@EE block messages from People they cause problems for.
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barb lloyd
(@barbncake) reported
from
Sticklepath, England
@bobbyrob1974 @EE It's the best I've ever had too, Bobby, I bought a phone tho and go SIM free. Service and network is great.
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Mary
(@MarySequera) reported
@EE on top of this, I’m stuck with your sh*t service another 12 months of hell because you refuse to allow us to terminate the contract without any exit fees, despite you constantly failing to fulfill your obligation of providing a decent internet connection for the past year
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Declan Murphy (Coach Dec)
(@Dec_Murph) reported
@EE I would not recommend anyone buys a anything from EE. They are happy to sell faulty goods and then try to charge you for repair Poor customer relations
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christhered
(@christhered5) reported
@deansmig @EE Oh I’ve heard of him and I know he’s big but never recognised the face or seen any of his films
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Atharva Chitale
(@acmania97) reported
@reliancejio Why hasn't Jio partnered with any network in the UK? 😑 @JioCare Airtel has partnered with @EE due to which I'm able to use their sim but unable to use your #Jio sim card.
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Chris de Souza
(@chris_de_souza) reported
@EE @MarcAllera No responses - wow and why on earth was a decision made to have all BT Mobile customers move to EE. EE Service levels are atrocious and can someone at EE respond to let their customers know what is going on?
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Stephy Barker
(@Daphne_lou) reported
@EE anyone working in business support anymore?! Keep being “put through” to a line which says you are too busy! Trying to sort an ongoing 3 month issue and getting no where!!