EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/29/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Southall, Paddington, Woking, Ealing, Southwark, Leatherhead, Watford, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow, Hackney and Greenford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthall Total Blackout
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomWoking Phone
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • monsoontp Tracey (@monsoontp) reported

    @EE are there any service issues in Ls28 as 4g hasn’t been working properly for a couple of days now

  • ClaretAndBloos MÅTT #AutismAware #GSBOUT (@ClaretAndBloos) reported

    @EE @Brad_H58 David, are you serious mate? Tried restarting the phone? IT’S AN EE ISSUE!!! FFS. Look at all the tweets you guys are getting. There’s thousands of them. Are you going to get this sorted or just ignore us all??

  • Black_Catsx Sharon Arnott (@Black_Catsx) reported

    @MeganLDN @EE I notice their banking system is never down when it's time for them to take everyones money

  • davidswfccookie David Cooke (@davidswfccookie) reported

    @EE data and MMS not working.. Sheffield

  • Amy_Brownaux Amy Brown (@Amy_Brownaux) reported

    @EE I'm having issues with data connection in general, for Internet searches not just social media

  • andy_cov93 Andrew (@andy_cov93) reported

    @chibs9105 @EE @ThreeUK I genuinely think all networks have somehow gone down aswell as WhatsApp Facebook etc

  • lloyd_Osprey45 Lloyd Wilson (@lloyd_Osprey45) reported

    Any updates on the outage @EE ?? think it's time you let us know what's going on!

  • pierre_w33 Pierre (@pierre_w33) reported

    @EE is there a widescale network issue or not? Please respond. Stop toeing the line of the big wigs at EE who have told you to “ignore that we’re up **** creek without a paddle”. Just accept it, acknowledge it and finish your shift early

  • pierre_w33 Pierre (@pierre_w33) reported

    @EE @PinkhazeUnknwn Olivia - read the news. It’s a widescale EE problem too. Stop toeing the line of the big wigs at EE who have told you to “ignore that we’re up **** creek without a paddle”. Just accept it, acknowledge it and finish your shift early

  • leedsunited86 Phil (@leedsunited86) reported

    @EE hi, is the ee broadband having issues tonight? Mine keeps going off. Reset it couple of times but still temperamental