EE

EE Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/13/2025 23:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Weybridge, Wembley, Paddington, City of London, Wandsworth, Uxbridge, Islington, Croydon, Southwark, Tower Hamlets and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • jmcomms Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • charlieelwright Chars W (@charlieelwright) reported

    @EE there is no option for my call on 150. How do I speak to someone? I am receiving calls from people saying I’ve called them when I haven’t. I’m getting 18 random numbers wanting to Group FaceTime me. I assume my number is being cloned? Please help.

  • hindleyoung Laura Hindle Young (@hindleyoung) reported

    Wow @EE after over 20 years of being a loyal customer, you offer a deal which will cost me more than moving to @O2 but then 2 hours later can’t honour even that! Utter disbelief at a complete lack of customer care. #badcustomerservice #nothingforloyality

  • DELTALIVETV DeltaliveTV (@DELTALIVETV) reported

    @RZM_Bobby @EE It's more upload because of streaming I dropped the kb rate from 8000 to 5600k and its struggling like hell Sunday was lagging bad

  • Derz92 Nick (@Derz92) reported

    @EE for the 4th time in 2 weeks I’m without signal at ba21. I have received a credit for a month but really unhappy about being without service again.

  • Alsgoodlife VFR (@Alsgoodlife) reported

    @EE can someone PLEASE help me? I have made several calls regarding my perk discount, or lack of and no one has rectified the issue or contacted me to explain why! Very poor service, meanwhile I am paying more than i should every month.

  • tab_c1909 Tabby C (@tab_c1909) reported

    @EE I need help tracking my phone. Can't seem to do it online. I brought it in store and due to tier 4 it had to be changed to home delivery. I have sent a dm.

  • RCrandley royston crandley (@RCrandley) reported

    @EE afternoon, my daughters contract expired yesterday and id like to cancel. Can you provide the details please. Thanks

  • DannyH91 Daniel Hill (@DannyH91) reported

    @EE can someone call me to resolve a billing issue as I’m unable to call and need this resolving ASAP. Thank you.

  • Edin_LDN Ed (@Edin_LDN) reported

    Hi @EE, not the biggest issue in the world all things considered, but I have an EE 5G contract and for the past couple of days the 5G hasn’t been available and I’ve only been able to connect to 4G. I’m in west London so I’m not sure what’s going on. Any insight?

  • bremner1919 Lufc Efl Champions 2020 🏆 (@bremner1919) reported

    If @EE is the UK's No1 network how come everybody at work who is with skymobile and Vodafone get a full 4g/5g signal and I get exactly sod all signal........so frustrating I'm leaving @EE as soon as my contract is up!!