EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/26/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of Westminster, London, Uxbridge, Southwark, Waltham Forest, Hackney, Camden Town, Croydon, Watford, Thornton Heath, Hammersmith, Wandsworth, Tower Hamlets, City of London and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MartaIg88800241 Marta Iglesias (@MartaIg88800241) reported from City of London, England

    @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • squandoh Samuel Quandoh (@squandoh) reported from City of London, England

    @EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • georgiedonn Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • slickster65 Slickster (@slickster65) reported from City of London, England

    @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesjo588 James jones (@Jamesjo588) reported

    @EE Hi I've lost all phone signal and data roam could you help?

  • hrnszk_en Hironao Suzuki (@hrnszk_en) reported

    @EE Thank you for this advice. I will do it next time hoping it never happen

  • KAFender_Oxford Dr Katherine Fender (@KAFender_Oxford) reported

    @EE @HuaweiMobileUK I am contacting you via Twitter as my Huawei P10 has not functioned for a number of weeks, now, following an enforced "upgrade" that has corrupted my phone files - to the extent that I can rarely even switch my phone on. I have damage cover. What should I do?

  • hrnszk_en Hironao Suzuki (@hrnszk_en) reported

    @EE Good morning. Is your broadband service down? When can you fix it?

  • VivienMartin4 Vivien Martin (@VivienMartin4) reported

    @EE Good morning! We bought a 4G wi-fi mini two days ago, but can't get access to the internet at all. Bearsden, north of Glasgow. Is there a problem?

  • stores_8 Stores_8 (@stores_8) reported

    @EE any ideas why your website is a piece of **** and takes about 3 hours to load and to log in???

  • YaBoyMutt YaBoyMutt (@YaBoyMutt) reported

    @EE Are there any issues going on at EE's end broadband wise? My router disconnects every hour then when it restarts, I get "connected with no internet" message

  • huwpowell97 Huw Powell (@huwpowell97) reported

    @EE hi EE, I am an old customer of yours and have recieved charges over the past year for an account that was supposed to be closed. Ive payed off these charges and your colleagues told me that they had cancelled my account. Afew months later I have been receiving more charges

  • stores_8 Stores_8 (@stores_8) reported

    @EE I’m trying to load it on my laptop, on a 150mb fibre! Still won’t load. It’s so bad!! Ironically enough, I’m trying to sort more data for some mobile broadband I have with you. However I’m thinking of cancelling it tbh

  • ShazEGreen Sharon Green (@ShazEGreen) reported

    @EE hi, please can you tell me if there's currently a problem with broadband in my area (Hastings), only my WiFi isn't working.