EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, Kingston upon Thames, Southwark, Watford, Croydon, Waltham Forest, City of London, Paddington, Wandsworth, Hackney, Brentford, Wembley, Tower Hamlets and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| City of Westminster |
Internet | |
| Kingston upon Thames |
Internet | |
| Southwark |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Rikki Lawton
(@Rikkilawton) reported
from
Borehamwood, England
@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TiNa AnDeRsOn
(@TinaAnderson86) reported
@EE @EE the worse network by far The most expensive I have no idea how they get away with it Be glad when contract ends so I can leave This rate my bills be going to a debt collector as I won't be able to afford it.
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Alex Davies
(@GNEAlex22) reported
@EE I got told by a human that the IT department knew about the issue, yet I am still getting this message?
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ChrisJH1878
(@chrisjhocking22) reported
@Twatmospheric @EE @O2 O2 are terrible 😞 in every area full stop.
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Carl Ford - Accountant and Financial Educator
(@TheCarlFord) reported
@EE Do you think I am stupid? Do you really have such a low opinion of customers @EE? You have a major issue in the CV22 area, that was confirmed by your own tech support team! You are literally lying to customers repeatedly.
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Christopher (NOT Chris)
(@puncharama) reported
@paullewismoney @TimHarford @EE Why are regulators so poor at doing their job? As for EE, leave them
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🎀･ﾟ✩ 𝐹𝑜𝓁𝓀𝓁𝑜𝓇𝑒 𝐹𝒶𝑒𝓇𝒾𝑒⸆⸉ ✩･ﾟ🎀
(@LadyNajaGirl) reported
@virginmedia @ben_benjamin3 I’ve had to switch providers this year as @EE are offering a MUCH better deal. Even after being a customer for 13 years at my home, and 10 at my dad’s. Talking to them on the phone reduced the cost *somewhat* but it’s still not good enough.
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Dr. isabel aimee
(@isabelaimee) reported
@EE emergency. Your site is not responsive.
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Andy
(@andyroo66) reported
@catherine89x @EE I had this for over a year on the app and they couldnt fix it. Then one day started working again
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Zigga⭐️⭐️Zagga 💙
(@ziggazagga66) reported
@EE 25 minutes on the phone to your customer service so far, I only want an e-sim, I passed security 7 minutes ago, and put back on hold. Do any of your managers ever try and pretend to be customers, might be an eye opener.
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Andrew Joyce
(@Joyceyboy6) reported
Why is the @EE website and app so useless? Letter telling me my monthly bill is increasing by 8.33% and trying to see options on my account. Of course, the website or app don’t work! For a company selling tech it’s pretty piss poor.