1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Richmond, England
EE

EE Outage Report in Richmond, Greater London, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, Hayes, and Weybridge.

CityProblem TypeReport Time
Croydon Wi-fi 19 hours ago
London Phone 23 hours ago
London Wi-fi 2 days ago
London Internet 2 days ago
Tower Hamlets Phone 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • EwanJStevenson
    Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported from Tottenham, England

    @MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

  • owodeone
    Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • jason_coppin
    Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • deluxie
    Neil Lux (@deluxie) reported from Harrow Weald, England

    @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • LawenLawko
    Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

  • TschesyaT
    Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with My Account? It says I have no devices and I need to add a number?

  • Dent29Dent
    Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WeighAllThings
    Sir Thingy of House Ma-Bob (@WeighAllThings) reported

    @RetroActiveGM @EE Damn you beat me to it. Came here to post this and then promptly mute/block these morons.

  • SpreeUlaid
    Spree Spree (@SpreeUlaid) reported

    @PhilMitchell83 @EE My complaint was not upheld, and they had over 200 complaints against it by the time they replied

  • skipper68uk
    Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    @EE live chat what a joke ! dads phone not working and they said call 150, he got it May from EE ONLINE and local shop does not deal with PAYG It needs to be returned and repaired / replacement - dad is in hospital so he needs it

  • davemwilliams12
    David Williams (@davemwilliams12) reported

    @EE why does my daily phone call on my commute always get loss of signal on the m56 (one of busiest motorways in Britain) by Bowden turn off????? Is this really something that should happen still in 2022????!!!! Please sort this and get us out of the 90s!!!

  • FlaneurOnTour
    🤔FlaneurOnTour📽️ (@FlaneurOnTour) reported

    @EE No errors messages and confirmed the code.... Merely submitted and repeatedly told the number cannot be transferred because of “an error” ! 😦

  • thenameishopper
    Hopper (@thenameishopper) reported

    @EE Improve your signal instead of virtue signalling.

  • skipper68uk
    Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    For pay as you go EE gives only the pay as you go SIM not the device hence, to check the device issue you need to speak to the manufacturer of the device as it can not be dealt with EE. what a joke @EE

  • Nathage
    Nathan (@Nathage) reported

    @EE I am abroad with no signal whatsoever, so can’t call you to sort. Can you help?

  • kevinragg
    Maragceltic (@kevinragg) reported

    @EE 4GEE upload speed is 0.05mbs Download 6mbs. To send photo's to is tying up our computer for Hours. Have turned Router off and on twice no difference a lot of other people in our area are having similar problems, HS2 9ER. I messaged help yesterday, not come back to me. Unhappy

  • Chloeshan97
    Chloe Shannon (@Chloeshan97) reported

    @kris_m_thompson @EE @ThreeUK If it’s saying no service and not showing 3G/4G, I’m having the exact same problem