EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/14/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of London, London, Hammersmith, City of Westminster, Harringay, Weybridge, Wembley, Paddington, Wandsworth, Uxbridge, Islington, Croydon, Southwark, Tower Hamlets and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • squandoh Samuel Quandoh (@squandoh) reported from City of London, England

    @EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.

  • Athemis2014 Alana H. #GTTO #JC4PM2019 (@Athemis2014) reported from Hackney, England

    @helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • Matty_Est1980 Matty (@Matty_Est1980) reported from Camden Town, England

    @EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • neil853 Neil White (@neil853) reported

    @EE I want to cancel my Apple Watch contract. Is there an easy/quick way to do that? It’s out of contract now

  • walesxselaw aaaaccccc (@walesxselaw) reported

    Good work @ee, I see your customer support line hangs up on people. Looks like I’ll stay with @o2. They’re far better than this incredible level of incompetence.

  • emmeko81 ✨emma✨ (@emmeko81) reported

    @EE my signal is at home is awful, and it seems to be getting worse. Is there anything you can do to help? I’m a key worker, working from home and I need my phone. Thank you 🙏🏻

  • BigBobBubbka Weel! (@BigBobBubbka) reported

    @LadyGemmaMassey @EE It’s their secret ploy. If you can’t phone them, you can’t cancel. More money for them!

  • kitty_la_la KittyOohLaLa (@kitty_la_la) reported

    @EE The service problem in my area that was going to take 16hrs to fix….is now at 6 days and counting. Any danger of me being able to make a call that doesn’t involve me shouting “hello, can you hear me” 10 times?!!

  • mpmrsm Mpmrsm (@mpmrsm) reported

    @EE im not a customer, yet, but already I’m not impressed with all the negative tweets and the website not working. @BTGroup @MarcAllera as the CEO sort it out.

  • Andywalker1985 Andrew (@Andywalker1985) reported

    @EE It started working again after a couple of hours. My partners phone is also on ee and she had the same problem so must of been the local mast

  • rnero_47 Trinibad Shaunie🅱️👁🤙🏿 (@rnero_47) reported

    Looooool EE are by far the worst how am I outside with one 4G bar @ee

  • walesxselaw aaaaccccc (@walesxselaw) reported

    @ee why in 2021 do I have to wait two days for the pack I paid for with a payg sim to be added to my account? Not exactly a good welcome to your service. Within 5 minutes of using your sim I’m complaining on Twitter and calling your customer support to resolve this dumb problem.

  • fkzera7 fraX (@fkzera7) reported

    @EE are actually hot trash. Customer service is beyond a joke.