EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, Croydon, Hayes, and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 10 hours ago |
|
London
|
Internet | 13 hours ago |
|
Tower Hamlets
|
Phone | 14 hours ago |
|
London
|
Internet | 17 hours ago |
|
Wandsworth
|
Internet | 19 hours ago |
|
Greenford
|
Phone | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Gareth Thompson (@gareth78t) reported from Hillingdon, England@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jake (@Jrake93) reported from Croydon, England@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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It's me, John (@johnrahers) reported from Lambeth, England@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Gavin Murray (@therealgavinm) reported from Brentford, England@EE why is your signal so crap around the stadium you sponsor #wembley
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Lord Panache (@RicciQueens) reported from Wandsworth, England@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Gel (@nash_gelnash) reported from Camden Town, England@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Victoria Seaman (@VixSeaman) reported from Hounslow, EnglandDear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Helen Dixon (@HelendixonHelen) reported from Richmond, England@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Randombiz (@RandomBiz) reported from Esher, England@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England@EE I never got a reply to my message about sponsorship
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Karen Smith (@KarenSm68145774) reported from Camberwell, England@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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Steve Norris (@stevejnorris) reported from Lambeth, England@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mandy Falloon (@MandyFalloon) reported@IamRobKemp @EE O funny .. I was asking ee ..its apay as you go ..and its not working
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KLo (@KLimzadi) reported@EE hi, I placed an order for an addon to my account which I am unable to track and can't seem to find it on my account anywhere...can you help please?
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Kieran David (@KieranBak) reported@EE Never received one but the phone turned up yesterday when I was told it would be Monday so happy with that. Cheers
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What's In Wapping (@WappingLondon) reported@ChrisWapping @EE That’s disappointing then. It had the potential to be a great solution to those who can’t get fibre...
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Mel Salmon (@MelSalmon2) reported@EE When will the website be back online? I need to gift data to my daughter and with the website and app down I can’t do it.
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VickyAdeline (@Vicky_Dunn95) reported@EE @EE hi EE I've been trying to get in touch. I upgraded my phone on 24th November but would like to change the handset (as I've noticed deficiencies already such as glitching / and delayed responsiveness). It's within 14 days notice, can you help with what I should do next?
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VickyAdeline (@Vicky_Dunn95) reported@EE hi EE I've been trying to get in touch. I upgraded my phone on 24th November but would like to change the handset (as I've noticed deficiencies already such as glitching / and delayed responsive). It's within 14 days therefore can you please help with what I should do next?
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Dr colin mackenzie (@DrColinMack) reported@EE Eventually- had to speak to two different departments, as one person couldn’t deal with the call- disjointed communication to make it easier for business to deal with, unfortunately not customer centric.
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Jane xo (@J_298xo) reported@EE why won’t my phone work in Ireland? All my settings are to roaming. I’ve added the ROÍ £5 a month thing on. It’s been 48 hours. I’ve turned it on and off. I have 0 signal it’s like my phone is dead
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Marc Gamble 🇬🇧 (@MA13C) reported@EE customer service are an absolute was of time, why give me an email address when you don’t get a reply even after 3 weeks, my WiFi is crap keeps going off, had engineers out and they say nothing is wrong, customer service said my router is in the wrong place within the house.