EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, London, Wandsworth, City of Westminster, Croydon, Hammersmith, Southwark, Waltham Forest, Fulham, Purley, Hackney, City of London, Wembley, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Wandsworth |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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Stephen Hines
(@hines_stephen) reported
from
Hackney, England
@EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Evadne W.
(@evadne) reported
from
City of London, England
@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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James Shanks
(@Jashanks79) reported
from
Hackney, England
Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HaFo
(@HarryForbes7) reported
@EE Upgrade phone received smashed and not working on 12th Oct Still here stuck in contract paying for a phone I don't have. Can't reorder or leave Yesterday was promised a 6th person from EE would contact me to help. They didn't. I feel like I'm being trolled at this point
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Tony Wright
(@LaikaTone) reported
@EE hi is the WiFi down? Been trying to go online and it says it can't connect. Using home WiFi at the mo. Ta
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Judith Knight
(@JSAKnight) reported
@EE I keep having intermittent problems calling phone numbers, it says they can't be connected and yet they can call me. Is there a network problem?
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Smolleyboy
(@Smolleyboy) reported
@Lionesses @EE Chole Kelly never stopped working
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Ken Powell
(@DKenPowell) reported
Well @EE have taught me a lesson about loyalty today. I've been a customer of theirs for nine years now. The latest phone I had from them didn't work properly for literally the last year. It has driven me mad. I finally asked for a repair.
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First time valley mam
(@F_T_V_M) reported
@EE how long are masts going to be down in the Merthyr Tydfil area please? Trying to makes calls these last few weeks have been a nightmare! As for using mobile data it doesn’t work In many areas?!
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Ross Childs
(@RossChilds10) reported
@EE I've only jst seen these msgs. I've got ps5 but seem to b having issues staying online when playing online.
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Alison Graham
(@theAlisonGraham) reported
@EE hi there. I received my new phone yesterday but I can't charge it as there's no plug. Can you help please?
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Ken Powell
(@DKenPowell) reported
First opportunity to get out of the contract. I'm gone. Zero sense of customer service @EE - well done.
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Paul
(@Paul22260748) reported
@EE So Ee send me an email about my contract coming to an end.I click on the link,I can have the same cost but without the free offpeak calls and it says only half the download speed I receive now.Customer loyalty at its finest.