EE outages and service status in Richmond, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 20, 4:23 PM GMT+1.
- Internet (45%)
- Phone (27%)
- Total Blackout (14%)
- Wi-fi (14%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Kensington, Wembley, Ealing, Hammersmith, Hounslow, Southall, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington
|
Phone | 15 hours ago |
|
Wembley
|
Internet | 1 day ago |
|
Wembley
|
Phone | 2 days ago |
|
Ealing
|
Phone | 3 days ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Wembley
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, EnglandUnless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Doug (@dougmortonagain) reported from Ealing, England@EE I was, but the signal seems to be back now. Thanks anyway!
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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kev beaumont (@kevbeaumont1984) reported from Richmond, England@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Richard Knights (@dknights) reported from Wandsworth, England@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Walee (@thebrownmayn) reported from Merton, England@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Anit (@anit3) reported from Brentford, England@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Faulkner (@L_Faulkner1) reported@EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?
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kevineasson (@kevineasson) reported@mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G
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Will Wright (@WillWri36918764) reported@EE when are you going to sort my internet! It doesn't work! Since January, you're a joke
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C.A.T. (@CATMANU79) reported@bmstewart2004 Was with @EE who are ****. Just left them for @Virgin £91.99 for e'thing+1gb. Was stuck in a 2yr contract after being forced to switch from BT. Was paying £118.99 for 38mb broadband and ltd. tv service, FTTP not available til this yr, tried to lure me to stay with FTTP. Do one.
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Gareth Owen (@gjo2405) reported@EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short
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Mark Bates (@officer_cartman) reported@EE @birthdaycakexo Lmao the signal in my area bh6 is barely 4g it's a complete joke
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Jonathan H (@howdo01) reported@EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.
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Martin Winstanley (@soupisready) reported@EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!
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Will Wright (@WillWri36918764) reported@EE I've had a complaint running for weeks, can't speak to any body. Absolute **** customer service
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Mr Gray (@Monetization26) reported@EE @JohnFal45158766 There is a main issue with your service today, and I just don’t know why non of your customer service team are advising customers of this!!!.