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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/31/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of Westminster, City of London, London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, Croydon, Hammersmith, Hayes, Wandsworth, Weybridge, Paddington and Islington.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomCity of London Phone
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet
United KingdomThornton Heath Phone
United KingdomCity of London Internet

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • teamgeeza Mo S (@teamgeeza) reported from Watford, England

    @EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ShipwreckCity Tim Shelton (@ShipwreckCity) reported

    Why doesn’t the “upgrade” button on the @EE app or desktop site work? It doesn’t do anything. I’d quite like to look at upgrading, but it looks like I’m going to have to go to a different network.

  • amanda_finnx Amanda Finn (@amanda_finnx) reported

    @EE any idea when services will be fixed? I’ve not had any signal or data since Friday and online has been saying it’ll be fixed in 8 hours since Friday.

  • ShipwreckCity Tim Shelton (@ShipwreckCity) reported

    Why doesn’t the “upgrade” button on the @EE app or desktop site work? It doesn’t do anything. I’ve been trying it off and on for months. I’d quite like to look at upgrading, but it looks like I’m going to have to go to a different network.

  • moh_alanazi M (@moh_alanazi) reported

    @EE Hello I’m an exciting customer and my sim is not working now and I do need to use my number as soon as possible but I’m not in the UK currently,

  • Nathan_1617 Nathan | 🕊️🕊️👑👑 (@Nathan_1617) reported

    @ee If you don’t change your plan to something else, will you lose signal, get transferred onto SIM Only or get overcharged. Asking for a mum who seems more intent on a 3rd year with her current year than an upgrade

  • mosh86 paul wyse (@mosh86) reported

    @EE I’ve had no signal for about 3 days now. KY7 postcode area. Any ideas how long it will take to fix it?

  • missemmar81 Emma (@missemmar81) reported

    @EE why is your online prices different to what your customer service quote? They have been trying to charge me double your online prices and also take away my EE Perk account?

  • Shazzy_410 Rachel Lawrence (@Shazzy_410) reported

    @EE Hi Ashley, Last night was really bad. Today I haven’t been using my phone as much. This happens a lot in our area.

  • jaciibrown Jaci 🖤 (@jaciibrown) reported

    @EE had bad phone signal for 3 days now in different areas of Cheshire is there a problem with our local phone mast or any work being done?

  • redwytch Red Wytch 💜🤍💚 (@redwytch) reported

    @jane_inprogress @Loulou31799680 No roaming charges from @EE this year. Have been to Greece and Italy and no problems or extra charges.