EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	4 days ago
Wembley	Internet	5 days ago
Hammersmith	Internet	7 days ago
Hampton	Phone	7 days ago
Wembley	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Anit (@anit3) reported 5 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Pawlie (@Si11y3gg) reported 10 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  gillian nichols counselling (@NicholsGillian) reported 13 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Gavin Wrigley (@pheauteau) reported 27 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  ponkysue (@ponkysue2) reported 30 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  LL.b (hons) Lawyer (@PNagle72) reported 31 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 32 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Gary Bott (@RevBott) reported 34 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Jamie (@JamieSenitt) reported 34 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 35 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  john durant (@johndurant63) reported 38 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Niki Hutchinson (@nikihutchinson) reported 41 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Geo (@geometric) reported 43 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Doug (@dougmortonagain) reported 44 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  T y k e (@tykeharvey) reported 50 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Bridge🌼 (@rainbowfreak_x) reported 52 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 52 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Jonny Pugsley (@jonathonfp) reported 53 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Wes Baggaley (@wesdbag) reported 53 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Steve Fisher (@221Sociopath) reported 59 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash (@AshJamIng) reported 6 minutes ago

  @tina0402x @EE 2nd worst customer service from a company I've ever received when I left. Hope they go bust.

• 
  Chris Dee (@chrisdee2016) reported 7 minutes ago

  @EE A complaint wont get the service thats been paid for for over a month i just want my fibre sorted as promised weeks ago !

• 
  Julie Kubiak (@JulieKubiak) reported 7 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Hannah Youds (@HannahYouds) reported 9 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  Mag (@MiVidaBonita) reported 14 minutes ago

  @ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.

• 
  Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported 16 minutes ago

  @O2 24h later still waiting for service. @EE you got good reception these days?

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 23 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  ChrisM (@chrismaddison74) reported 25 minutes ago

  @EE why is it virtually impossible to actually speak to a human person instead of your crap bots!! You charge people a fortune for monthly line rental yet you can't actually be bothered to employ people customers can speak to!!

• 
  Audrey Gordon (@f1gpgirl) reported 26 minutes ago

  Getting by fed up with @EE as the television and internet is constantly dropping in and out. Has been an issue since installing but getting ridiculous now.

• 
  Sajjad El Patron (@SajjadElPatron) reported 26 minutes ago

  The worst network customer service i have ever seen @EE . I made an order and customer service said they can’t do anything because the order is still at @parcelforce . the worst courier service in UK. I will terminate all services from EE.