EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/21/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, Hampstead, Ealing, London, Camden Town, Hammersmith, Woking, Southwark, Hackney, Harringay, Hounslow, Islington, Banstead, Waltham Forest and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHampstead Phone
United KingdomEaling Phone
United KingdomLondon Phone
United KingdomCamden Town Wi-fi
United KingdomHammersmith Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • pascalles_p Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • goonercymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿Rob Walker🇪🇺#FBIW (@goonercymru) reported

    @Femi_Sorry @EE as a customer for over 20 years of Orange / Everything Everywhere / EE I will take my family’s 5 mobile contracts elsewhere if you advertise on far right GB News #DontFundGBNews

  • loveworm Loveworm ​🔴​ (@loveworm) reported

    TBH my @EE signal is pretty poor where I am but because of @Femi_Sorry I'll stick with it. #GBNews @afneil

  • 1wightman Chris Wightman (@1wightman) reported

    @Femi_Sorry @EE I hope every mobile network provider advertises on GB news, then a whole load of leftie moaners will either not be able to use a mobile device or as I suspect, eating humble pie.

  • SEmerson Just a snowflake (@SEmerson) reported

    Hi @EE, I joined T-Mobile over 10 years ago, and switched to you as soon as you took them over. Multiple lines/contracts across those years. But I will have no hesitation in switching service provider if I hear of one EE advert placed on far-right extremist media. #DontFundGBNews

  • BeechSbeech Simon 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BeechSbeech) reported

    @Femi_Sorry @EE Damn, that's what the emergency meeting was all about. The worldwide heads of EE networks had to scramble to an under ground bunker at 3am I heard. All social distancing rules were set aside.. must've been important. Now I know why.

  • vinceMryan vince - ✊✊🏾✊🏿 (@vinceMryan) reported

    @bobggriffith @StopFundingHate @EE I’ll move to them if they ignore people that want to stifle debate with their cancel culture nonsense. You lot honestly need to get a grip

  • CentralReserva9 The President-Elect Mrs Ronald Raccoon (@CentralReserva9) reported

    @Femi_Sorry @EE In your deluded little world, do you really believe anyone at EE is going to give a tuppeny **** about whether you change suppliers? Or is this more about you knowing it will get massive audiences but you'll never ever get an invite to appear on it? That's the truth eh Flem?

  • luckyphill luckyphill (@luckyphill) reported

    @EE I have very poor internet in the CF71 area. Can you please advise if this will be fixed soon

  • danelawdave Davedanelaw (@danelawdave) reported

    @LozzaFox @EE @Femi_Sorry Totally agree Laurence. I abhor the SWP & what they stand for, however, their Twitter cancellation was disgraceful. This similar ‘cancel’ campaign is from the same poisonous philosophy. These cancel freaks should be called out for what they are. Cultural fascists. Freedom!!

  • DJBURNS_was Alex_DJBURNS 🇬🇧 (@DJBURNS_was) reported

    @Femi_Sorry @EE You ******* idiot, I hope they do a whole marketing campaign to lose your business, you freak