EE

EE Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/06/2026 03:55

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond, Ruislip, Harringay and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • Leafs1201 Paul Durrant (@Leafs1201) reported from Bushey Heath, England

    @EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from City of London, England

    I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeCulleton1 Lee Culleton (@LeeCulleton1) reported

    @EE Hi Neil, i know that both myself and my partner will have to pay for a roam abroad pass for our trip, i just find it annoying that as an EE customer who dared to upgrade my phone and plan at already considerable cost is having to extra to use my phone abroad!

  • mjmm152 TheBackshotBishop 👏 (@mjmm152) reported

    @EE you guys really are the worst network providers around ‘most coverage in the uk’ but what they don’t tell you is the data doesn’t work 🤡

  • aimeetressider Aimee Tressider (@aimeetressider) reported

    @EE will now cancel my account with you

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @miserablebastad @EE We do not have Underground WiFi on our network. This will have likely been a service offered by your previous network as an agreement. - Mohammed

  • bettygregs52 Liz (@bettygregs52) reported

    @EE I ordered an Apple Watch on the 3rd July for my daughter and have still no idea when it is coming and it’s her birthday soon. I want to cancel it yet I cannot get any sense when ringing as there are no options to cancel orders?????

  • OMacMan PolitcalGaming (@OMacMan) reported

    @NewsHubUK @EE What's your issue with it?

  • damianwebber Damian Webber 💙💛 (@damianwebber) reported

    @EE I did - the staff were very friendly and helpful. 4G in the centre is very poor and when I’m using my phone I really rely on Wi-Fi. Ironic that yours wasn’t working ;-) in the end, I used the Wi-Fi from a close store

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @miserablebastad @EE Where you're using it, it may be down to a multitude of factors such as Congestion during peak times, poor coverage in the areas, thickness of walls etc. If it's just in one place, it's more likely down to a specific mast. This is why I suggested a return (2) - Mohammed

  • kentgirl40 Jean Clark (@kentgirl40) reported

    @FreddieScovell @EE The fact that you're saying that just shows how important and needed the ad is. You are obviously part of the problem!

  • furtheviews Lucas ‘Luc’ Red (@furtheviews) reported

    @EE Any reason why my signal has gone from Full 4G to No Service/1 Bar with EDGE in the space of an hour without moving an inch?