EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Kensington, Wembley, Ealing, Hounslow, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.

City	Problem Type	Report Time
Hammersmith	Internet	17 hours ago
Hammersmith	Internet	22 hours ago
Southall	Internet	4 days ago
Kensington	Phone	5 days ago
Wembley	Internet	6 days ago
Wembley	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Steve Fisher (@221Sociopath) reported 1 minute ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 4 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  kev beaumont (@kevbeaumont1984) reported 8 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Nick Swan (@MrNickSwan) reported 9 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Lord Panache (@RicciQueens) reported 10 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 12 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Jonathan Kelly (@JKBartsHeart) reported 14 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 14 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  holly (@ANOBRAINHOLLY) reported 16 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Neil Higley (@NeilHigley) reported 18 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Depraved Acid (@DepravedAcid) reported 21 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Ronin Shaw (@RezxoShaw) reported 30 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Niki Hutchinson (@nikihutchinson) reported 37 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Helen Dixon (@HelendixonHelen) reported 42 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  Gavin Wrigley (@pheauteau) reported 47 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Jimmy (@jimmyb01) reported 49 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Farhoud Chaparian (@ChaparianF) reported 49 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  LL.b (hons) Lawyer (@PNagle72) reported 49 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Nick Smith (@nicolasjsmith) reported 53 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 57 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Driver 🏴‍☠️ (@i_drive_the_bus) reported 8 minutes ago

  @EE are utter wankers, done it again, buy this piece of tech for well cheap only x amount of them, by time send me message all sold out, **** em, can't even get semi decent service out of them let alone a cheeky brucie bonus, wankers

• 
  Kev (@KevlarBrock) reported 10 minutes ago

  Seeing as I’ve lost all @EE connectivity (again) can someone update me with the #F1 quali please. The ONLY damn thing I wanted to do today 😡🤬 (ongoing exec complaint)

• 
  Louise cooksley (@louise_cooksley) reported 11 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  Mr Gray (@Monetization26) reported 12 minutes ago

  @EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!

• 
  Dave Pettey (@DavePettey) reported 12 minutes ago

  Service is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE

• 
  Rob Dyson (@dysontour) reported 12 minutes ago

  @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

• 
  🇬🇧 Matt Nunn 🇬🇧 (@matthewnunn1986) reported 15 minutes ago

  What an absolute mess from @EE Isabella promised the world, then hung up. Jack followed up on those promises and gave me the deal I needed…well so I thought. Full of lies and **** ups! Bye Bye EE, never again!

• 
  Michael Cryne (@michael_cryne) reported 16 minutes ago

  @markgregory_ @EE They’re a decent network but their sales operation is disgusting. That’s why I never accept their sales calls. I want everything in writing.

• 
  AFC_Miricle_Boy_86 (@Bradleyhannan86) reported 18 minutes ago

  I upgraded my phone on 16th August to new Pixel 11 Fold pre order they were realesed on 20th August so when are they being dispatched because I haven't had anything by email, I can't check on website because it's been broken for many years @EE

• 
  Scotland The Great (@ScotlandTheGr8) reported 19 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.