EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/17/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Waltham Forest, London, Sutton, Wembley, Streatham, City of London, Hackney, Twickenham, Croydon, Wandsworth, Purley, Southwark, Paddington, Islington and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomSutton Phone
United KingdomWembley Total Blackout
United KingdomStreatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • vinesack Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Boblex Bobby Chakraborty (@Boblex) reported from Hackney, England

    @EE is there a problem in the N16 area. My signal being awful for the last few days

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • Jashanks79 James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark66mitchell Mark Mitchell 🏁🧡🏁 (@Mark66mitchell) reported

    @EE the mobile app not working? Deleted and downloaded again. Just a blank blue screen

  • RzBg RzBg: 🇪🇺🔶💙🇺🇦 (@RzBg) reported

    First time in... I think... 10+ years with @EE that their customer service has come up with basically "well, sucks to be you" got given a refurbished phone instead of a new one after paying my insurance claim, I took too long to spot the fault because the warranty is 🧵 ...

  • sharileighSEC shari leigh (@sharileighSEC) reported

    @EE i have lost all signal in faversham today, could i get some help with this please? thank you

  • Xslipmatx Thomas Gordon (@Xslipmatx) reported

    @EE It's an international number, not an international call. Just another way for you to pull our pants down. This coupled with the ridiculous price increase this year will have me leaving EE asap🖕

  • DERM0 DERM0 (@DERM0) reported

    @EE rang ee to cancel broadband as the price was going up, they talked me into staying as I could have full fibre for a bit cheaper. Installed yesterday in the complete wrong place I wanted as the engineer refused to put it where our old one was telling my wife it was policy

  • Xslipmatx Thomas Gordon (@Xslipmatx) reported

    @EE £56 charges to call a US number when they are in the UK connected to the O2 network is ridiculous. Didn't even get through to the person. Just kept hitting voicemail. Can't wait to end my contract with you money grabbing fekkers.

  • ARWURZELBS3 Tony Wilkins 🔴⚪️ (@ARWURZELBS3) reported

    Hardly any signal 🛜 again in Bridgwater TA6 4AW @EE

  • gryffenstrong Baba Yagas Mama🏴󠁧󠁢󠁳󠁣󠁴󠁿🐒🦄🦁 (@gryffenstrong) reported

    .@EE Hi guys Our reception is normally fantastic with no issues but last two days it's been chaos and had numerous missed and dropped calls due to it. Are you doing any work in G53 area that would be causing this? If not - needs looked into please

  • paddymaid Alison Denham (@paddymaid) reported

    @EE I’ve just been cold-called by someone from EE. I am not an EE customer. I asked how they got my number & they hung up. This is a great way to treat people. #ColdCalling

  • DamianJolkowicz Daimo (@DamianJolkowicz) reported

    @EE Hi Chris, no issue with my account. Can access it fine on the web. It’s the app, I get a full green screen. Can’t get past it. No option to log out or anything. Tried clearing cache/ deleting app but nothing. Seems like an app issue?