EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Greenford, Southall, Hounslow, Hammersmith, Wandsworth, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, and Ealing.

City	Problem Type	Report Time
Greenford	Total Blackout	3 hours ago
Southall	Internet	4 hours ago
Hounslow	Wi-fi	5 hours ago
Hammersmith	Total Blackout	23 hours ago
Wandsworth	Internet	2 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  kev beaumont (@kevbeaumont1984) reported 10 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Matthew Barber (@Matt_Barber4500) reported 13 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Dave Ahern (@CorkGourmetGuy) reported 15 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  CharlieH 💙 (@MissCharlesV) reported 16 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Martin Tull (@MartinTull1) reported 17 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Jade Sharp (@jadesharp1992) reported 27 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Bridge🌼 (@rainbowfreak_x) reported 28 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  CFCHadders (@NeilHadley2) reported 28 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 31 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Damien (@Damien93) reported 37 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Vìncere. (@VictorJ1987) reported 40 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  gillian nichols counselling (@NicholsGillian) reported 45 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Bridge🌼 (@rainbowfreak_x) reported 48 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 48 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Shanny (@MissShannyToms) reported 50 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Theresa Godly (@GodlyTheresa) reported 50 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Lady Vix Seaxman (@VixSeaman) reported 51 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Mohamed Mahdi (@Mohamed87268245) reported 52 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  The Big Bakes (@TheBig_Bakes) reported 55 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Anit (@anit3) reported 58 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie Marchant (@taliena) reported 59 seconds ago

  @janettocornetto @EE There is no roaming in Austria. Same SOS signal here

• 
  Clint Sookermany (@ClintNorDD) reported 3 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Ahmet Douas (@ahmetdouas) reported 3 minutes ago

  @status_is_down @EE I’m down

• 
  Photo man (@ach59) reported 5 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Mark Harper (@MarkHarper99) reported 11 minutes ago

  @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

• 
  Duncan (@Dunkcanio) reported 15 minutes ago

  @janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.

• 
  Arnold Smith (@ArnoldLabour) reported 17 minutes ago

  @janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 20 minutes ago

  @EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks

• 
  Dr Hanko Honkasson (@drhanko2) reported 25 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  Jim Fogarty (@64Jimfogarty) reported 25 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough