EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at EE
EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Camden Town, Croydon, Watford, Thornton Heath, Hammersmith, Southwark, Wandsworth, City of Westminster, Tower Hamlets, City of London, Hampstead, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Camden Town |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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Harry Palmer NHSLOVE
(@harrypalmer628) reported
from
Camden Town, England
@EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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Matty
(@Matty_Est1980) reported
from
Camden Town, England
@EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE @williamsonjosc1 Your Mobile DATA network is not working
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Alana H. #GTTO #JC4PM2019
(@Athemis2014) reported
from
Hackney, England
@helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
EE Issues Reports
Latest outage, problems and issue reports in social media:
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iswhatitis
(@Haveadayoffucun) reported
@SkyUK, so here's a little secret people need to know! sky boxes won't work with @EE broadband modems being hardwired via ethernet cable, not just @EE! other IP's aswell, this is fact. They dont want to you know this and want you to buy there sky stream as an easy fix.
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Pr4Change
(@PR4change) reported
Just a reminder folks - keen for the worst customer service going - then make sure you sign up for @EE
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Matt
(@Matty_Barbs) reported
@EE broadband and customer services is appalling. Day 4 of no Internet, called today to get an update from day 1 complaint and can't find it on the system. Fobbed off with 'power cable issue' and 3-5 working day to get it sent out from today.
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ashley
(@ashleyrelton) reported
@EE Hi, I'm still not able to login through the app or online. What's going on?
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Pr4Change
(@PR4change) reported
@EE You don’t appear to have online support, your call number is at 20mins so far, my wireless call is not working, I can’t get 4g / lucky I’m out of contract inn2 weeks
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Anto1
(@ALITER236) reported
@EE is your Liverpool One store usually in the habit of refusing to sell a handset to a 40 year old man because he wasn't with his father, because I **** you not that's what they just did to me. I want to speak to someone and no I'm not 'dialing 150', you dial me. DM me for mob
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Jolyon Rubinstein
(@JolyonRubs) reported
Dear @EE hands down the worst customer service I have ever experienced. Stunned at 3 different calls being cut off to rectify an error on your end!
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DJS 🇪🇺💙
(@HatScarfShirt) reported
@EE I’ve checked the coverage, it says it’s good. I don’t carry a spare mobile on another network on the off chance EE fails me…
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Agent064
(@user02323) reported
@EE Hey EE, you kicked off in 2010 – that’s 15 years, longer than my patience! Why can’t I get a decent signal on the train into London? I zoom past Wembley Stadium (your sponsored spot with blazing 5G), Full bars of “rubbish” (5G), Spotify stalls, radio cuts out, and web browsing Forget it! – slower than a train when they’re not on strike. You’ve had ages to fix this train wreck of coverage! is the signal hiding in a tunnel with no escape plan? Sort it out before I switch to carrier pigeons! #EERant #NoSignalStruggles
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Carole Hawkins
(@hawkins_carole) reported
@EE Your Digital Voice telephone system is absolutely appalling - nothing works - what you are installing is dumbed down telecommunication.