EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 11/20/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Hackney, Southwark, Camden Town, Hounslow, Croydon, Islington, Paddington, City of London, Wembley, Harringay, Gerrards Cross, Greater London and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, England

    Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lyndzb1990 lyndsey buchanan (@lyndzb1990) reported

    @EE are you having issues in the EH6 area? My mum has been having connection issues on WiFi and using mobile data for the last few days but today seems to be much worse.

  • LifeatSkye Qr Cor. (@LifeatSkye) reported

    Hi @SkyHelpTeam what offer can you give me if i take home broadband and mobile? Because @EE is letting me down.

  • koo1990 Kirsty Dance (@koo1990) reported

    @EE my network isnt working at all?? Got no 4g, its showing but nothing will load?

  • EmmaChambers84 Emma Chambers (@EmmaChambers84) reported

    @EE No the issues are now resolved.

  • RMCB_86 RMB (@RMCB_86) reported

    @ToughBamboo @EE Yeah twitter was 1st place i came to see other reports when what's app and Instagram services went down. Was very strange as networks mainly ee "was not working" even ee saying its fine but loads of people reporting and saying same thing

  • TomFox87 Tom Fox (@TomFox87) reported

    Hi @EE my 4G has been down for a day. I’ve tried switching the phone on and off and downloading the latest iOS but it doesn’t work. I’ve sent a DM which hasn’t been replied to. Please help

  • Titzo1991 Siobhan 🇮🇪 (@Titzo1991) reported

    @EE is there issues with your app and website? I'm trying to pay my bill and both the app and website is not working

  • thewonder777 Dale Waldron (@thewonder777) reported

    @EE What a woeful response, I lost out on earnings so want to know what you are going to do about it. This is like a conversation with my auntie not the uk’s best network or whatever you report!! Actions not nice words please Craig

  • latchford1973 Adrian Latchford-Evans (@latchford1973) reported

    @EE This company has gone really downhill since I was with them. They take the upfront cost whether you pass the credit check or not. Customer service were terrible #refund

  • Chris14817 Chris w (@Chris14817) reported

    @twatbadger101 @EE That’s good, thought you were experiencing the horrific @ThreeUKSupport problems all over again.