EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/22/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, London, City of London, Hammersmith, Southwark, City of Westminster, Brentford, Tower Hamlets, Paddington, Hackney, Hounslow, Wandsworth, Camden Town, Kingston upon Thames and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCity of London Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Queen_Qualities Queen Of Hearts (@Queen_Qualities) reported

    @EE is home broadband down? I cannot get past flashing yellow on my router ?

  • SmokeyDFU Smokey (@SmokeyDFU) reported

    @EE my broadband went down which is fine. Big gaming tournament for money coming up, my first one and my entry into doing more, I'll just make a mobile hotspot and run it off that. Nope hotspot doesn't work or have internet connection. Chance is now gone.

  • Lanankuras Agris Bečmanis (@Lanankuras) reported from Galway City, Connaught

    @EE Funny thing. Nowhere was about sending about Roam to 150. And when found i couldnt even manage to send. As it didnt even conected to network. And more fun stuff - i had roam add on. Which weird way was removed even by my notice.

  • georgie_kew Georgie Kew (@georgie_kew) reported

    @EE terrible that you don’t do social tariffs like your competitors. My 84 mum is paying £45.46 per month for her services when she’s on tax and pension credits!! What’s your excuse? Apparently I have to go to BT even though that’s still you!

  • goldilockshist Warren Valentine (@goldilockshist) reported

    @EE I haven’t got any signal at home, one bar which isn’t doing much for me. I’m in the Dartford area. Are there any issues?

  • TrevorSTFC Lest we forget (@TrevorSTFC) reported

    @EE after weeks of no signal in the sn10 4.. area guess what. No signal today. Really ready to cancel my very long standing account with you now. You're taking the Mick...

  • IvyVic18 Figgy (@IvyVic18) reported

    @TheDryhtscipe @EE I can never work it or access my bills online but I’ve always managed to get through to their call centres without being too long on hold and they’ve always been helpful

  • Elishajadexox ♡𝓔𝓵𝓲𝓼𝓱𝓪 ☆ (@Elishajadexox) reported

    @EE @England @EE IM NOW HAVING ISSUES WITH MY SAMSUNG CHAT SETTINGS WHICH SAMSUNG HAVE TOLD ME TO SPEAK TO YOU ABOUT THIS.

  • SJB66 Simon Barlow (@SJB66) reported

    @EE The problem seemed to have sorted itself out and all is good now

  • TheDryhtscipe John Urquhart (@TheDryhtscipe) reported

    Genuine question: is the @EE customer-side web app EVER working?