EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/23/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, City of London, Hammersmith, City of Westminster, Brentford, Tower Hamlets, Paddington, Hackney, Hounslow, Wandsworth, Camden Town, Kingston upon Thames and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • jr_svb John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • Charis_Ath C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • kerem6okce KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lucytimbrell96 Lucy Timbrell (@lucytimbrell96) reported

    @EE We've had no internet data or phone signal at our property in Liverpool for almost a week now - we use your 5G broadband router for Wifi at home so have really been struggling to work. Any ideas when the issues will be fixed?!

  • Lawrence210563 Lawrence Audini (@Lawrence210563) reported

    @EE You're **** you never work. I loath giving you £10 a month.

  • LadyDMJ2 LadyDM (@LadyDMJ2) reported

    @EE how am I supposed to contact you for support from UAE? Can you send me an email address please?! I am not paying you a fortune to call from here.. not an option.

  • T1DiaBeater T1DiaBeater|Reepzy (@T1DiaBeater) reported

    @nikolajht @EE @bdkinzie Never heard nothing but as of today seems to have been fixed!

  • badboybubby69 BBB (@badboybubby69) reported

    @PS5StockAlertUK If you've had your contract for more than 17 months of 24 you DONT qualify! Great customer loyalty that @EE

  • rmmlondon Mr R (@rmmlondon) reported

    @budgei1969 @EE Yep have made my kids heart broken. I couldn’t do more than I did but I tried , pointless registering interest like 5 months ago to be met with this treatment lol smh @EE disgraceful service

  • xt1n4x 💖 Tina 💖 (@xt1n4x) reported

    @EE was pressing buy now on the PS5 a couple mins before 8.30 and until the site went down but it only ever sent me back to the shop home page 😭

  • HuntStunning Hunt The Economist 🕷 (@HuntStunning) reported

    @EE have you sold out of PS5s already?! Your site has been down most of the morning, and when it does load, the pages about PS5 consoles takes you to a shopping page with no PS5 options.

  • KerryMorgan11 Kerry Morgan (@KerryMorgan11) reported

    100% when your due a mobile phone upgrade @EE slow yours down to piss you off and get a new one #clever

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @TulipxRoses_ @EE You’re not alone, it’s an issue with EE at the moment. Hopefully a fix will come soon.