EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 8 hours ago |
|
Hammersmith
|
Internet | 19 hours ago |
|
London
|
Phone | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
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Croydon
|
Internet | 2 days ago |
|
City of Westminster
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Markus Mühlberger (@mmuehlberger) reported from London, EnglandThanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Emyr Glyn Rees (@emirrelevant) reported from Hackney, England@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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Sam Tucker (@samgwentucker) reported from Lambeth, EnglandHey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Tania Hinds (@TaniaTells) reported from Lambeth, England@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Billy (@billyscott31) reported from City of London, England@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, EnglandUnless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Jay S. (@J5752x) reported from Paddington, EnglandWent to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Stanley Motown (@stanleymotown) reported from London, EnglandHow do @sky and @EE both claim to be network of the year?
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Markus Mühlberger (@mmuehlberger) reported from London, England@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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I am Robin (@robinhamilton77) reported from Esher, England@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, EnglandHello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Amy L/ Lady Grey (@Harmonic_Faith) reported@EE I got one. Holy ****. I got one.
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Mark (@mbtweets_) reported@EE The same yep, just won’t allow me to login
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Matt (@Matt996) reported@EE I upgraded my sim this morning to a £23pm deal,had an email to say I’ll be charged £40pm plus lost my 10% discount.rang to cancel,20 minutes on hold, no one to talk to,you’re the uks best network?
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Jimmy Swanston (@jimswanstonlive) reported@faireyclarey @EE Try a reset that usually resolves issues like that
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JohnBriggs (@krystb1) reported@EE is it me or is the ee app still not working?
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Princessleighxx (@jadelei69102624) reported@EE @EE is your myee app down today? I can’t seem to get onto it to pay my phone bill
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Matt (@Matt996) reported@EE one hour and no one to talk to about my botched order, 30 minutes and still on security with twitter help, uks best network?
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Just Me (@CrazyGrannyMe) reported@EE hi we are near Bedlington- is broadband down in this area? Woke up to no Internet.
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Tracy Harvey (@Pear_shaped30) reported@EE Again! I dread to think how much money I’ve spent/lost making phone calls, taking time off work and paying for extra data each month due to your poor service. I’ll just end up being fobbed off again.
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Susie in Ayrshireland (@SusieInAysr) reported@EE Hi, I can't DM you cos you don't follow me, and I can't recv the text from twitter to allow me to DM you cos I have no signal. Oh the irony. The area is KA3 if that helps.