EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Southall, Kensington, Wembley, Ealing, Hammersmith, Hounslow, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.

City	Problem Type	Report Time
Southall	Internet	1 day ago
Kensington	Phone	2 days ago
Wembley	Internet	3 days ago
Wembley	Phone	3 days ago
Ealing	Phone	4 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Martin Tull (@MartinTull1) reported 3 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 5 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Bridge🌼 (@rainbowfreak_x) reported 20 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  ponkysue (@ponkysue2) reported 28 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Doug (@dougmortonagain) reported 33 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 39 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 40 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Lady Vix Seaxman (@VixSeaman) reported 40 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  DarkBeige (@Beige29) reported 45 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Charli R (@RojasLahoz) reported 45 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 46 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Damien (@Damien93) reported 48 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  James C Green (@jamesCgreen93) reported 48 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 49 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 50 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  T y k e (@tykeharvey) reported 50 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Bridge🌼 (@rainbowfreak_x) reported 50 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Mohamed Mahdi (@Mohamed87268245) reported 51 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Wes Baggaley (@wesdbag) reported 53 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Bridge🌼 (@rainbowfreak_x) reported 56 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise cooksley (@louise_cooksley) reported 8 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  They call me Shrugs (@Cooksley) reported 9 minutes ago

  @EE paid for a backup incase we lost broadband, now both are down been waiting 45 minutes to speak to someone and your automated service is telling me 2 days to fix. You bunch of clowns

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  Baileys (@HanandGav) reported 13 minutes ago

  @EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.

• 
  Liam Wilko (@CFCLiamW) reported 14 minutes ago

  @EE are actually the worst broadband and TV provider ever. Always up and down like a yoyo and cause its all internet streaming now, when it goes down can’t even watch TV. Every day its on and off ffs

• 
  Andy (@B21DGY) reported 16 minutes ago

  @EE why is your app/website so, so bad. Especially for business customers!! It's been the same for years too! Please sack your designers and get a child to do it with Ai

• 
  Kev (@KevlarBrock) reported 24 minutes ago

  Seeing as I’ve lost all @EE connectivity (again) can someone update me with the #F1 quali please. The ONLY damn thing I wanted to do today 😡🤬 (ongoing exec complaint)

• 
  Kay Snape (@kayleeage) reported 25 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

• 
  Naomi Langford-Wood (@NaomiLWood) reported 25 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  Christopher Tracy (@Milnero4) reported 27 minutes ago

  @EE Still not had a response to my complaint from a week ago.