EE Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Islington, Hounslow, Feltham, Hackney, Wandsworth, Kensington, Uxbridge, Ealing, Southwark, Purley, Croydon, Waltham Forest, Hammersmith and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Wi-fi | |
| London |
TV | |
| Hounslow |
Wi-fi | |
| Feltham |
Phone | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Frayne
(@DebbieCF_UK) reported
@EE @RiaBish It seems your parent company pushed BT users into EE contracts in the full knowledge of those service issues & did so to provide data sums only themselves. I shall start to phone your support daily in order to inform you of your appalling service.
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Lee Piercy
(@LeePiercy87) reported
@EE I moved because you were too expensive and your retention deal were terrible.
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pimpcess✌🏿
(@owieeeee) reported
@EE Hi, I call and complain about this all the time. My network and 4g data is always going down randomly.
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Kayleigh McLean
(@Kails87) reported
@EE Trying to check if my phones unlocked, l but just keep getting an error that something went wrong at your end, try again later. Been trying for a couple of days. Is there an issue with the site and when will it be fixed?
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Leah Kelly
(@leeleekelly11) reported
@EE I’m in Mexico and can not use my phone even though I have the roaming pass. Texts to 150 are not going though please help??
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BitsyVonMuffling
(@ttittifilarious) reported
@KatyFBrand @EE Lpool not London but same. Was on help messaging thing in MyEE app last night and still nowhere. I get signal at work, but not at home 5 miles away. They keep saying restart phone, go to settings, network, SIMs, uncheck connect automatically, connect manually etc but still no.
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Miss S.
(@MissS_music) reported
@EE got my WiFi hub today and have set it up. It's constantly flashing blue and I've tried to open up the hub manager on my phone via data but it won't load. Please can someone help?
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Willie Farndon
(@VWWill) reported
@EE what the problem in #Bedworth no 4G 3G is in and out.
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Emma
(@emflip81) reported
@EE I went into your store in Chippenham to collect a sim for my daughter who had lost her phone and get it set up, but now I have no use of my sim and no network. HELP, I have the Dr's ringing today and have no phone
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👑
(@xayeshalince) reported
@EE I’ve had no network for 24 hours now, are you going to fix this anytime soon?