EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/06/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Camden Town, Byfleet, Hackney, Hounslow, Paddington, City of London, Southwark, Croydon, Wandsworth, Harringay, Hayes, Hammersmith, Coulsdon and Mayfair.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCamden Town Internet
United KingdomLondon Wi-fi
United KingdomByfleet Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • custard71 𝕂𝕚𝕣𝕤𝕥𝕪 (@custard71) reported from Tottenham, England

    @EE my internet is down 🥺🥺🥺

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • JaneStaiano Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Big_Mosley BigM😎sley (@Big_Mosley) reported

    @LoverOfTechBA @EE That SOT wouldn't be so bad if we had faster charging speeds like almost every other brand on the market 🙄

  • DrWho3000 Mork Clare܁ (@DrWho3000) reported

    @EE Trying to turn voicemail on at first it said it is not setup I did VM ON Now it says not available a network reset was done and phone reboot still no access

  • JaneNaylor16 Miss Naylor (@JaneNaylor16) reported

    @EE Hi my EE roaming isn’t working abroad? I have changed my spending cap. How can I fix this? Thanks

  • CoolAvishek2000 CoolAvishek2000🇺🇦 (@CoolAvishek2000) reported

    @LoverOfTechBA @EE Why you drained your battery to 8%? Isn't that harmful for your battery to not get down by 20%?

  • xSophiexgx Sophie (@xSophiexgx) reported

    @EE wtf is wrong with your website??? Its embarrassing 🙈 the mobile app and browser are actually shocking!!! Trying to upgrade, browser won't even log me in, just says 'you've successfully logged out' the app can't do anything!!!!

  • Rae385 Rae (@Rae385) reported

    @EE no signal for a day now wth Is going on?

  • choirgirl293 Choirgirl Louise 🇪🇺🇬🇧 (@choirgirl293) reported

    @EE are you not going to bother replying? I still have "emergency calls only", this has been the case for 3 days straight now. I am a woman living alone, I depend on having a working phone connection for my safety. When will this be fixed?

  • Manth88 SAMANTHA (@Manth88) reported

    @EE I was online 4 nearly 2 hrs (whilst at work) to eventually be told there was a possible outage in my area, even though I'd already mentioned twice that a couple of other EE customers had no network. I couldn't make or receive calls for hrs. How will that be reflected in my bill?

  • GrumpyMathTeach 𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣 (@GrumpyMathTeach) reported

    Currently roaming for free in the USA 🇺🇸 with @O2. Never have I experienced such slow internet in my life! Last time I was here I roamed with @EE and it was so much faster! Why is your international roaming so awful, O2uk?

  • Hairyloon Grumpy Old Man (@Hairyloon) reported

    @EE That sounds like a follow up query to a message that you forgot to send... The primary issue has been resolved now, but there remains the question of poor customer service. I have put in a complaint through your webform though, so we shouldn't need to go over it here as well.