EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/01/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hounslow, London, Hammersmith, Hackney, City of London, Northolt, Croydon, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town, Watford and Thornton Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • harrypalmer628 Harry Palmer NHSLOVE (@harrypalmer628) reported from Camden Town, England

    @EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • coffeemadman Jonathon Greenhow (@coffeemadman) reported from Lambeth, England

    Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

  • Athemis2014 Alana H. #GTTO #JC4PM2019 (@Athemis2014) reported from Hackney, England

    @helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE @williamsonjosc1 Your Mobile DATA network is not working

  • keritweet Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • canuckinlondon9 Cat (@canuckinlondon9) reported from Paddington, England

    @EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BiteYourBrum Bite Your Brum (@BiteYourBrum) reported

    @JayneHowarth @EE Dog ****

  • MooreEbony16 Ebony Moore (@MooreEbony16) reported

    @ChrissyChrissy @EE Even though the contract finished In December so it would have been all paid up. Never missed a payment either, please warn anyone against going with them!

  • ItsSeanMc4 Sean ∞/21m (@ItsSeanMc4) reported

    @EE I got your letter claiming to be increasing prices in line with inflation. I think you got me confused with BoE - it's their fault inflation is as high as it is. Not mine. Once I see the increase, I'll be cancelling. Your internet is **** too - I've got proof. #CallMe

  • TheRahman The Rahman (@TheRahman) reported

    @EE I wish to make a complaint about EE stealing from me.

  • ChrissyChrissy Chrissy Chrissy (@ChrissyChrissy) reported

    @MooreEbony16 @EE Wish I'd read this before I bought a phone last week (which I still haven't received) & customer services & tracking is just directed to monthly contracts. Trying to cancel but being ingnored!! 😡

  • Morgan_JoviJess Mr.Eth (@Morgan_JoviJess) reported

    @EE zero service in Loughton area. Sort it out ee it’s never ending , the price you charge a month and you can’t even make a poxy call

  • ItsSeanMc4 Sean ∞/21m (@ItsSeanMc4) reported

    @EE I spoke with a customer service agent recently about the issues I was having compared to the price I am paying. They said my contract would be reduced on the phone and I'd get a new router. Instead, I got an increase in price letter with the new router. Laughable.

  • Morgan_JoviJess Mr.Eth (@Morgan_JoviJess) reported

    @EE gotta be the worst network in the UK absolutely useless been with them for over 20 years and never had one easy day with signal.

  • AlexMachin97 Alex Machin (@AlexMachin97) reported

    Has anyone got an @EE Mini WiFi router working with @Xbox Series S/X ? My friends NAT type is stuck at strict so no Xbox party chat which is ****.

  • SomeAreDead Somerled Mackay - #actor #comic #EquityUK (@SomeAreDead) reported

    Wife on phone complaining to @EE about the treaties he got in one of their shops. Went in for some help, as recommended by support, and had to spend half an hour saying she wasn’t interested in upgrades or offers. Ended up having to just leave with nothing sorted