EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/10/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Paddington, London, Waltham Forest, Hackney, Islington, Southwark, Wandsworth, Wembley, City of Westminster, Epsom, Croydon, Uxbridge, City of London, Gerrards Cross and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Jashanks79 James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael81019278 Bowls (@Michael81019278) reported

    @EE is there issues with your network I can’t make or receive any calls right now ??

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • ositauk Osi (@ositauk) reported

    @EE care to update on the issues everyone is having taking/making calls? 🙄

  • whysoserious169 RELENTLE55 🇬🇧 (@whysoserious169) reported

    @EE do you have any mobile phone/signal outages in Orkney islands!!!!

  • MintybawzMurray murray Crawford (@MintybawzMurray) reported

    @Neatandtidy @EE I have been unable to make or recieve calls since 5.30 pm on almost all my business devices/line's, is the ee network and wifi calling down?

  • AlasdairPollock Alasdair ******* (@AlasdairPollock) reported

    @EE What is going on with your service no calls able to be made in Glasgow G13

  • MarkTheBlueNose BadaBing#❌ (@MarkTheBlueNose) reported

    @EE any update as to when your network Will be back up? Nearly two hours now and can’t make any calls

  • clairel_parker Claire Parker (@clairel_parker) reported

    @EE is there a problem with the services? No sms or calls? #eedown

  • 1RBS2 R (@1RBS2) reported

    What is the point of an @EE contract if you can never access @btsport for **** sake. Just want to watch the game. Scam.

  • FoxFyrePhotos 𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸 (@FoxFyrePhotos) reported from Tiverton, England

    .@EE My elderly father rang me from his landline in a panic because his mobile phone wouldn’t dial out. Turns out it’s just your network that’s rubbish. Please sort it out! 😠😠😠