EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/24/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Camden Town, Croydon, London, Watford, Thornton Heath, Hammersmith, Southwark, Wandsworth, City of Westminster, Tower Hamlets, City of London, Hampstead, Ealing, Woking and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomLondon Internet
United KingdomThornton Heath E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • DJTEESHOW T-Boogie (@DJTEESHOW) reported from Camberwell, England

    WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • borstalgran barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • pascalles_p Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

  • _xxtoniturner Toni Leigh Turner✨ (@_xxtoniturner) reported from Watford, England

    @EE iPhone X 👎🏼 worst phone I’ve ever had

  • TimmyTemps Timmy Temps (@TimmyTemps) reported from Camden Town, England

    Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • DavidEscobarLDN David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinvanStaden5 Kevin van Staden (@KevinvanStaden5) reported

    I felt very embarrassed yesterday. Sitting at Silverstone with my buddy... He was able to video chat with his family on the @EE network while the @VodafoneUK was completely down. Completely ruined my day. #Vodafone #EE.. @EE any deals on at the moment?

  • hayleyem19 emmaem💫 (@hayleyem19) reported

    @EE why is signal so bad today?!

  • DennisJ46396384 Dennis J (@DennisJ46396384) reported

    @ZantheLiveTTV @mister_surname @EE Could it possibly be an issue of device? Not sure how these things work exactly, just trying to think of potential reasons 🤔

  • vikian21 Vikki Hartstean (@vikian21) reported

    @EE Yes. I was an EE customer for at least 10 years. This was my old pay monthly phone, I left EE about 2 months ago (you didn’t do anything wrong!… circumstances..). I was told it was unlocked. I feel utterly ripped off and my mum too

  • ziegfieldstar Joy Debenham Burton💜 (@ziegfieldstar) reported

    @EE As I’ve got sod all service at all from @VodafoneUK I’m seriously thinking about it.

  • lmj052014 JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • KeithFoskett Keith Foskett (@KeithFoskett) reported

    @EE You take £570.06 unlawfully from my account, and now you tell me you won’t refund for 14 days? Is this your definition of ‘excellent customer service’?

  • shanes_loonie leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    @EE I don't live far from central London and my signal is **** especially indoors I'll stay with @O2 thanka

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • AndrewB92571306 Andrew Bailey (@AndrewB92571306) reported

    @EE My o2 4g works fine each time I am in London. They may have been a couple of times when I visited & had problems unlock EE where I was lucky to get good signal for web. 3 network was equally as bad