EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Wi-fi	3 days ago
Wandsworth	Internet	4 days ago
Hammersmith	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Lucy Callis (@lcallis) reported 5 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  lauren (@wanderlaurst) reported 6 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Gavin Murray (@therealgavinm) reported 10 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Martin Tull (@MartinTull1) reported 11 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Jamie Boyd (@JamieBoyd10) reported 13 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Ewan Stevenson (@EwanJStevenson) reported 15 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 18 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Lucy Callis (@lcallis) reported 19 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  dominnique karetsos (@DKaretsos) reported 20 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 25 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 36 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Wes Baggaley (@wesdbag) reported 38 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Mohamed Mahdi (@Mohamed87268245) reported 44 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  MarleneJohnson (@MGVanessaJ) reported 44 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  G.Marshall Gleghorn (@gary2323) reported 46 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Lucy Callis (@lcallis) reported 46 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Jonathan Kelly (@JKBartsHeart) reported 46 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Lord Panache (@RicciQueens) reported 46 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Teresa Walsh ● (@teresaspost) reported 57 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Dave Ahern (@CorkGourmetGuy) reported 59 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Milbank (@ChrisMilbank) reported 4 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Sarah Dixon (@SiDix67) reported 5 minutes ago

  @EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.

• 
  Sean hgxn (@sean8lfc) reported 6 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Kirst ❤ (@kirst087) reported 6 minutes ago

  @EE when are you going to fix this? My upgrade was April, still can't order online 😤

• 
  Sideways Tree (@EX23LCL) reported 9 minutes ago

  @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

• 
  TrikkzFN (@TrikkzFN_7) reported 11 minutes ago

  @LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel

• 
  Photo man (@ach59) reported 13 minutes ago

  @EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)

• 
  JohnR36🤍💙🇸🇱 (@johnrtrfc) reported 14 minutes ago

  @EE @ChrisMilbank EE are garbage and a rip off..

• 
  Hugies (@HughEdw54983916) reported 14 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

• 
  And That’s On You (@Amazonian589) reported 15 minutes ago

  @EE it is dumb to need to verify WiFi login by needing a passcode I can only access by email WHEN I AM TRYING TO LOGON TO WIFI. I have no bloody internet!!! Make it make sense