EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Ealing, Southall, Greenford, Hounslow, Hammersmith, Wandsworth, Wembley, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Ealing	Internet	4 hours ago
Southall	Wi-fi	1 day ago
Greenford	Total Blackout	2 days ago
Southall	Internet	2 days ago
Hounslow	Wi-fi	2 days ago
Hammersmith	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  john durant (@johndurant63) reported 18 seconds ago from Brentford, England

  @EE need help with phone not delivered

• 
  john durant (@johndurant63) reported 24 seconds ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  DarkBeige (@Beige29) reported 13 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Anit (@anit3) reported 17 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  CFCHadders (@NeilHadley2) reported 17 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 19 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Doug (@dougmortonagain) reported 20 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 21 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Pawlie (@Si11y3gg) reported 21 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 26 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Jonny Pugsley (@jonathonfp) reported 27 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Ewan Stevenson (@EwanJStevenson) reported 30 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Doug (@dougmortonagain) reported 30 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 36 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Wes Baggaley (@wesdbag) reported 37 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Lucy Callis (@lcallis) reported 41 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Bridge🌼 (@rainbowfreak_x) reported 44 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Walee (@thebrownmayn) reported 45 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  James (@jfkent93) reported 48 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  paul massey (@mass1976p) reported 57 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Runcible (@SonOfRuncible) reported 6 minutes ago

  @TomTugendhat @O2 @EE Those poor people of Dulwich, what did they do to deserve that.

• 
  Mike Gardner (@mikegardner_wb) reported 6 minutes ago

  @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

• 
  TrikkzFN (@TrikkzFN_7) reported 7 minutes ago

  @LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel

• 
  Mark Harper (@MarkHarper99) reported 8 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

• 
  Rebecca Dalton (@RebsDalton) reported 9 minutes ago

  @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?

• 
  JC (@jaykona3670) reported 12 minutes ago

  @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 15 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Pete Searle (@PeterSe38295412) reported 20 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Umm...nope (@Ummnope7) reported 21 minutes ago

  @TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.

• 
  James Fleming (@Anarchy_Jim) reported 22 minutes ago

  @status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?