EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

City	Problem Type	Report Time
Hammersmith	Internet	18 hours ago
Hammersmith	Wi-fi	19 hours ago
Hammersmith	Wi-fi	19 hours ago
Hammersmith	Wi-fi	19 hours ago
Wandsworth	Internet	2 days ago
Hammersmith	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Victoria Seaman (@VixSeaman) reported 1 minute ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 5 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  T y k e (@tykeharvey) reported 7 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Dave Ahern (@CorkGourmetGuy) reported 8 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Wes Baggaley (@wesdbag) reported 10 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  The Big Bakes (@TheBig_Bakes) reported 10 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 12 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Vìncere. (@VictorJ1987) reported 14 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Joe Wadsack (@vinesack) reported 15 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Jonathan Kelly (@JKBartsHeart) reported 24 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 30 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Doug (@dougmortonagain) reported 34 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Richard Knights (@dknights) reported 34 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Lady Vix Seaxman (@VixSeaman) reported 38 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  lauren (@wanderlaurst) reported 43 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 46 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Bridge🌼 (@rainbowfreak_x) reported 47 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Mohamed Mahdi (@Mohamed87268245) reported 52 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Gary Bott (@RevBott) reported 53 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  topcat500 (@theresacoote) reported 53 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean hgxn (@sean8lfc) reported 5 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful

• 
  Cameron (@MasterlyAmateur) reported 8 minutes ago

  @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

• 
  Sideways Tree (@EX23LCL) reported 9 minutes ago

  @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

• 
  Lucifer's Consigliere (@666_Consigliere) reported 10 minutes ago

  @EE @TomTugendhat Get lost. This is bigger than Tom’s issue today. Everyone knows that it is a big problem across the country.

• 
  Jamie (@Jamie__Gray1) reported 14 minutes ago

  @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 16 minutes ago

  Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

• 
  Alun Morgan (@Broomrig) reported 16 minutes ago

  @ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 18 minutes ago

  @EE can someone message me re data roaming abroad? I’ve not had signal for 12 days I’m just WiFi hopping so I can’t ring 150 and your dm’s just go to an AI bot

• 
  Gammonzilla 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Gammonzilla) reported 20 minutes ago

  @England @EE WTF? Members of the Nigeria squad seem to have infiltrated England's camp - again! They really need better security

• 
  debra blakley (@debrablakley1) reported 21 minutes ago

  @EE my husband can’t connect on his EE account in USA . He has no phone service. Please can you help his number 07949399134