EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/11/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Wandsworth, Hackney, Paddington, Waltham Forest, Islington, Wembley, City of Westminster, Epsom, Croydon, Uxbridge, City of London, Gerrards Cross and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomWandsworth Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • jmcomms Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • deluxie Neil Lux (@deluxie) reported from Harrow Weald, England

    @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with My Account? It says I have no devices and I need to add a number?

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • TheoEshun saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoLarcs Jo-Anne Larcombe (@JoLarcs) reported

    @EE is there a problem in TR1 as we have a solid red light on our broadband and no internet… have tried restarting

  • MikeMason_CO2 Mike Mason (@MikeMason_CO2) reported

    .@EE why is the network down in West Cumbria? It has been for days. No one can even explain why or when it will be fixed. #EE this is appalling customer service. At least bloody well tell us something.

  • Glennsmith73 Glenn (@Glennsmith73) reported

    @EE hello I just got an email from you saying about a bill hasn't been paid it was my mums account and she passed away in November my dad hardly uses a mobile phone so I phoned up your customer services and they ended my mums account and moved her number to a pay as you go account

  • SpnceStphnie StphnieSpnce (@SpnceStphnie) reported

    @EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

  • MikeMason_CO2 Mike Mason (@MikeMason_CO2) reported

    @EE It is a mobile roof mounted aerial rooftop dish in CA18 1RT. EE website has said it will be fixed in 16 hours and has said exactly the same for days. Online chat support was painfully useless

  • Impablomations Impablomations (@Impablomations) reported

    @EE EE website is down, just shows blank screen. Tried on Chrome, Firefox, Opera and Chrome for Android

  • iRISHHHwISE lawd_Cee 🇳🇬 🇬🇧 🎄🎄 (@iRISHHHwISE) reported

    @EE hello can you please help as my @NHSuk discounts perks keeps saying invalid at checkout ???

  • AlanCHEETHAM11 Alan CHEETHAM (@AlanCHEETHAM11) reported

    @EE No thank you, I was backed into a corner between ee and the ombudsman and had to then accept a lower offer from you ! So bad publicity is the way to go

  • GardnerLOJ Ursa Major Gardner (@GardnerLOJ) reported

    @EE Yes. Spent to time to go to @Apple who confirmed a problem but out of one year manufacturer warranty. EE have said im@not covered even though I’m only 18m into my 24m contract. I didn’t expect to take a contract out and get a dodgy handset

  • kelly19874 summer61 (@kelly19874) reported

    @EE I’ve never been charged an upfront cost to upgrade before. Always just had to pay the delivery.