EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hounslow, Hammersmith, Hackney, City of London, Northolt, Croydon, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town, Watford and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| Hounslow |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Alana H. #GTTO #JC4PM2019
(@Athemis2014) reported
from
Hackney, England
@helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Matty
(@Matty_Est1980) reported
from
Camden Town, England
@EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE @williamsonjosc1 Your Mobile DATA network is not working
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Gary McAllister
(@GaryMcAllister) reported
from
Camberwell, England
Coverage a London Bridge is awful... @EE
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Name cannot be blank
(@FattyFunster) reported
@EE I've inboxed you regarding the ee service I am receiving?
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Fred Stanley
(@fredjstanley) reported
.@ee absolute chancers - been with the network less than a year and they've raised my monthly bill by over 14%. Do yourself a favour and don't go near them, soon as my contract is up I'm off
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Tony Blaney
(@Tonyblaney) reported
@bt_uk @EE my network download speed is 6.21 mbps. Yet the costs are rising. This is not good.
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D_Brighton
(@DarryGoGo) reported
@EE like the rest of your customer, shocked to be getting a hike of 14.4% per month. It’s a joke. Where does it say in your t&cs that you can increase your charged by this much? What is this additional 3.9% about? Is this mentioned in the t&cs? Thnx
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Stuart Bearhop
(@StuBearhop) reported
On top of some appalling service from @EE (being charged for a second line for six months that is not refundable). My working line now disabled. Overseas with no way of contacting them as messaging is down. Any suggestions and please RT..
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Callum Bishop
(@callumbish) reported
@EE @CrazyCraven01 I contacted EE, told me nothing could be done (as price increase in line with CPI is in t&c’s). So, stop lying to your customers saying you can help them. I’ve requested for a deadlock letter and will be sending it off to @Ofcom instead
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Bunj
(@BenShoveller) reported
@EE 2 different attempts to call customer service today, 40 mins wasted. Still not got through, can’t sort new contract because you seem to think I’m not the account holder on my own account. Not impressed.
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Lee Kirton
(@LeeWkirton) reported
@EE @CrazyCraven01 @EE Can get ****** if you think I’ll be staying with your network. Disgraceful money grab.
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Sir BlueGoblin 🤴🏻
(@BlueGoblinDuex) reported
@JustJohnny1882 @EE Genuinely illegal for fix term contracts to but will our glorious leaders care? Nope
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Ian Wild
(@Wild6169) reported
@EE What info do you need? I've spoken to three people, in January, February and March. You knew after the first call in January that you shouldn't be billing me but still you did. And as for Simon who I spoke to yesterday, he is not an example of excellent customer service!