1. Home
  2. Companies
  3. EE
  4. Richmond
EE

EE outages and service status in Richmond, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 4 outage signals in the last 24 hours around Richmond, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 18, 1:11 AM GMT+1.
  • 48% Internet (48%)
  • 24% Wi-fi (24%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Richmond come from postal codes TW9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Hammersmith Wi-fi 4 hours ago
Hammersmith Wi-fi 4 hours ago
Hammersmith Wi-fi 4 hours ago
Wandsworth Internet 2 days ago
Hammersmith Phone 3 days ago

Nearby cities with recent reports

Hammersmith

6 recent signals

2 hours ago
Wandsworth

1 recent signals

2 days ago
Southall

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • MissShannyToms
    Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • Damien93
    Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • gary2323
    G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • slowalloon
    Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • therealgavinm
    Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jamie_wallis
    Jamie Wallis (@jamie_wallis) reported

    @EE @TomTugendhat I’m with EE in London Tom, rarely have issues. Live Greenwich, work Waterloo

  • BrawdyHawk
    BrawdyHawk (@BrawdyHawk) reported

    @TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!

  • fellbytheway
    fell (@fellbytheway) reported

    @TomTugendhat @O2 @EE is that a government issue or the network provider lack of investment ?

  • Briana432130275
    Briana (@Briana432130275) reported

    @TomTugendhat @O2 @EE O2 are the worst. The rot started under tories

  • CouncillorLuke
    Councillor Luke Bennett (@CouncillorLuke) reported

    @TomTugendhat @O2 @EE Correct. I had a better reception from my first (Cellnet) mobile in 1995 (in Devon)! Gone are the days of being able to rely on a decent signal! Despite that, ugly / tall mobile phone masts are everywhere (with zero effort to camouflage them or place them 'sensitively').

  • shotsmanic
    keith winkworth (@shotsmanic) reported

    @TomTugendhat @O2 @EE One of the worst areas I have experienced but it well known is Elvetham area of Fleet, Hampshire.

  • Sportywagon
    Andy G Nothings 4 Free 🇺🇦🇬🇧🇪🇺🇨🇦 (@Sportywagon) reported

    @TomTugendhat @O2 @EE Lived in Dulwich for years Never had any reception issues #JogOn

  • KettchUK
    KettchUK (@KettchUK) reported

    @TomTugendhat @O2 @EE Don't worry, the private sector will be along any moment with that investment you said they'd be putting into the network decades ago.

  • JulesAP011
    🌼Julie Anne🌼 (@JulesAP011) reported

    @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

  • jaykona3670
    JC (@jaykona3670) reported

    @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.