EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Wembley, Southwark, Islington, Worcester Park, Croydon, Carshalton, Hounslow, Hackney, City of London, Northolt, City of Westminster, Uxbridge and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| Wembley |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Boris Dighe
(@BoDighe) reported
from
Harrow Weald, England
Just had to unfollow the official @EE account due to constantly having my timeline filled up with far right white nationalist rubbish because 'EE follows them'... Don't want to see it as extremely bad for my mental well being 😔
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Rikki Lawton
(@Rikkilawton) reported
from
Borehamwood, England
@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Maddocks
(@Jasonmaddocks01) reported
@EE just had an idea for the new year. Good broadband is dependent on your income. How about introducing a service where us customers can add a few pound a month extra on our bill to accommodate increase those on a less fortunate income? Just a thought 🤔
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Sachin Thakrar
(@sachinsthakrar) reported
@O2 making life difficult to (a) update my IMEI number and (b) obtain a Proof of Usage?! @EE @VodafoneUK need a new customer??
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ً
(@sugiliterose) reported
@EE no. they down automatically.
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Alexis Raphael
(@alexisraphael) reported
@EE I’ve just got to Brazil and I’m being asked to pay £5 for 8MB data when on your website it says £6 for 150mb of data. Also network won’t connect .who can help as I’m not paying £1.80 a minute to call customer service . I’m stuck with no phone
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Lee Field Racing
(@leefieldracing) reported
Hey up guys @EE . Any reason saddam hussain got a signal when he was hiding out in a cave for months on end and the old boy with the beard bin laden had one in his box room were he hid out , but i have one bar here and cant get online at all
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Thomas Beswick
(@thomas_beswick) reported
@EE hi I might be transferring to your network tomorrow and bringing my own number (I have the PAC code!) I have a ee sim now if I put £5 credit on it today then do the pac code thing will the credit still exist or not??
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apw
(@apwOfficial) reported
@EE I keep getting these messages saying there is a problem then get this one. MyPlace update: The problem near Home has now been fixed, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150. Can you advise ?
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graeme
(@biggerhalf) reported
@EE Hi Peter. Wifi calling just seems never to kick in. I can only make/receive calls at one end of my house but wifi calling doesn’t seem to allow me to do it anywhere else. I never see the ‘wifi calling’ text at the top of my phone. It’s definitely switched on in settings.
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Cake n Bake
(@_bakeoff) reported
@EE Hey, please can you confirm whether or not there is a signal issue in the HD9 area? My husband and I both have no signal at all at home and usually don’t have a problem. Can’t make work calls. Thanks.
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Rachel Jackson
(@MsRJackson1) reported
@EE It is being “looked in to”. We have the Royal Mail tracking proving that it was delivered, and in the meantime we are £600 down. We have bills to pay and no money to pay them!