EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Wembley, Ashtead, Merton, Southwark, Fulham, City of London, Camden Town, Wandsworth, Croydon, Shepperton, Paddington, Harringay and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Neil Lux
(@deluxie) reported
from
Harrow Weald, England
@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with My Account? It says I have no devices and I need to add a number?
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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93FB
(@93FB10) reported
@EE you claim your the leading uk provider but I have had signal issues for over8 months In my area
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Paul Thorburn
(@fruity1968) reported
Home from a week away in Yorkshire and @EE appear to have stopped my Wi-Fi service!! No telly, no security system!!!
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Fred Stanley
(@fredjstanley) reported
First and last phone contract with @ee. Would have better luck finding phone signal with two paper cups and some strong, and it's supposed to be their main selling point! Do yourself a favour and don't ever switch to them
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JOEL 👁
(@joelstein) reported
@EE I think I have a message from you guys but every time I try to access messages in your app (latest version, iOS) it just asks me to login again, on an endless loop forever.
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Sean Mcdonald
(@SeanMcd1872) reported
@EE can I cancel my cob tract which has expired online as I don’t have a sim
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Julia Macfarlane 🏴🇮🇩
(@juliamacfarlane) reported
If anyone is trying to ring me, for some reason my phone number is down, and for almost a week now no one at @EE seems to know how to fix it. Why must I always be plagued with phone issues no matter what network I’m on, it’s a total joke
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Mk Eco sparks LTD
(@eco_sparks) reported
@EE are absolute jokes. I was meant to receive an upgrade Thursday and still haven’t and now there saying I can’t cancel my upgrade until they receive the upgrade back. Someone wasted a day waiting on for this only to not receive it
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Tariq ☕
(@rzeta0) reported
hi @EE do you know if your local mast is down? the last two weeks your signal has been far lower where I live than usual (the last 3 years) I can DM postcode and details
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🏴 Wullie 912 🏴
(@Wullie912) reported
@EE Shite service and liars
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KillerKitten281
(@KillerKitten281) reported
is @EE down, my connection has been awful the past few days 😭