EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, City of London, London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, Croydon, Hammersmith, Hayes, Wandsworth, Weybridge, Paddington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of London |
Phone | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Thornton Heath |
Phone | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
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Si Kirk AFC
(@sikirk) reported
from
Islington, England
Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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Mo S
(@teamgeeza) reported
from
Watford, England
@EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬
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Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Shelton
(@ShipwreckCity) reported
Why doesn’t the “upgrade” button on the @EE app or desktop site work? It doesn’t do anything. I’d quite like to look at upgrading, but it looks like I’m going to have to go to a different network.
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Amanda Finn
(@amanda_finnx) reported
@EE any idea when services will be fixed? I’ve not had any signal or data since Friday and online has been saying it’ll be fixed in 8 hours since Friday.
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Tim Shelton
(@ShipwreckCity) reported
Why doesn’t the “upgrade” button on the @EE app or desktop site work? It doesn’t do anything. I’ve been trying it off and on for months. I’d quite like to look at upgrading, but it looks like I’m going to have to go to a different network.
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M
(@moh_alanazi) reported
@EE Hello I’m an exciting customer and my sim is not working now and I do need to use my number as soon as possible but I’m not in the UK currently,
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Nathan | 🕊️🕊️👑👑
(@Nathan_1617) reported
@ee If you don’t change your plan to something else, will you lose signal, get transferred onto SIM Only or get overcharged. Asking for a mum who seems more intent on a 3rd year with her current year than an upgrade
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paul wyse
(@mosh86) reported
@EE I’ve had no signal for about 3 days now. KY7 postcode area. Any ideas how long it will take to fix it?
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Emma
(@missemmar81) reported
@EE why is your online prices different to what your customer service quote? They have been trying to charge me double your online prices and also take away my EE Perk account?
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Rachel Lawrence
(@Shazzy_410) reported
@EE Hi Ashley, Last night was really bad. Today I haven’t been using my phone as much. This happens a lot in our area.
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Jaci 🖤
(@jaciibrown) reported
@EE had bad phone signal for 3 days now in different areas of Cheshire is there a problem with our local phone mast or any work being done?
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Red Wytch 💜🤍💚
(@redwytch) reported
@jane_inprogress @Loulou31799680 No roaming charges from @EE this year. Have been to Greece and Italy and no problems or extra charges.