EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/09/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Hackney, Wembley, City of Westminster, Epsom, Southwark, Croydon, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Wi-fi
United KingdomHackney Internet
United KingdomWembley Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE Hi, this issue has been resolved. I had to get a new SIM card

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE I have tried these but still not working. Still says SIM not provisioned for voice call

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • BoDighe Boris Dighe (@BoDighe) reported from Harrow Weald, England

    Just had to unfollow the official @EE account due to constantly having my timeline filled up with far right white nationalist rubbish because 'EE follows them'... Don't want to see it as extremely bad for my mental well being 😔

  • amawson Andrew Mawson (@amawson) reported from Tottenham, England

    @EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sophieecrofts Sophie Crofts (@sophieecrofts) reported

    @EE @MartinSLewis why can I get a better deal as a new customer than an existing one?? Find the deal I want but that price is not available when I log in... not good customer service.

  • BelieveFanbook Kidrauhl. (@BelieveFanbook) reported

    @EE Thanks for your reply! I’ve not spoken to anyone yet, I’m fine for it to carry on for one more month at a higher cost, but would I still be able to cancel this and switch providers next month without any fees as my original plan would already be over at that point?

  • PantiusBrown Brownpants 💩 (@PantiusBrown) reported

    @EE I've restarted, yes, but it happened again. It seems to have settled down now thankfully.

  • duhfinedzn KINGS designer 🇩🇿 (@duhfinedzn) reported

    @EE i need help pls

  • flareszn memphis (@flareszn) reported

    @EE I’d like to be addressed by my name please, I think it’s quite rude you haven’t.

  • JubilantJackson Owen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇰 (@JubilantJackson) reported

    @hbfc_academy @EE How rude of them

  • BelieveFanbook Kidrauhl. (@BelieveFanbook) reported

    @EE hello, my current broadband plan ends tomorrow but my new providers plan doesn’t start until next month. Am I able to continue on this plan just for one more month and then cancel without any fees next month? Hope that makes sense!

  • newmo erik fuller (@newmo) reported

    @EE being trying all afternoon to register at EE to add credit to new sim- the confirmation emails are not being sent (not in spam). Is this a known issue?

  • samina73 Samina Barnwell (@samina73) reported

    @EE No, I’ve not heard from DPD, just had an email from yourselves to say estimated delivery date was yesterday. I paid extra for quick delivery and need the new handset for work tomorrow. Current handset not working properly

  • bedford_lewis Memphis (@bedford_lewis) reported

    @EE I’m having some issues with my data package. Any chance you can help?