EE outages and service status in Richmond, England
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- EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 8, 2:00 PM GMT+1.
- Internet (61%)
- Phone (17%)
- Total Blackout (11%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, Kensington, Hounslow, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 hours ago |
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Internet | 3 days ago |
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Internet | 5 days ago |
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Total Blackout | 7 days ago |
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Internet | 8 days ago |
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Internet | 10 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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sandra oneill (@sandraspeccy) reported from Hammersmith, England@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England@EE morning... can't login to my account... any issues?
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Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Helen Dixon (@HelendixonHelen) reported from Richmond, England@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Olga (@olgabudimir) reported from Wandsworth, EnglandCan’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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holly (@ANOBRAINHOLLY) reported from Hounslow, Englandhi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Laura 🐐 (@Laura_Rads) reported from Wandsworth, England@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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Victoria Seaman (@VixSeaman) reported from Hounslow, EnglandDear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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#Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, EnglandWhy is my 5G not working ffs fix this @EE
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Lucy. (@Lgandara93) reported from Ealing, England@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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lauren (@wanderlaurst) reported from Wandsworth, England@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rahana Ali (@Rahana_Ali) reported@EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.
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Alan Royston (@pagechord) reportedNot only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.
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Chelsey (@chelshakespeare) reported@EE It happens every time my phone goes to 4G - there can’t be issues everywhere!
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Surinder (@SurinderRehal) reported@EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore
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Grumpy_Arse (@Mr_Grumpy_Arse) reported@EE App doesn't work ... Why or how would I contact you through the App if it's not working? I'm not sitting on the phone to tell you your App is **** and needs fixing, I've just done that on here. Let me know when it's fixed!
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Stuart1959 (@StuartT34021273) reported@EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected
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JT100 💙 (@JT100_London) reported@EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks
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Scott K ⚒ (@srk1407) reported@EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬
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Ross Ironfield (@RossIronfield) reportedI love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄
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grahampike (@e4billycab) reported@chelshakespeare @EE Good luck phoning 150 😡 you’ll never get an answer 😟