EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Richmond, Hammersmith, Twickenham, Ealing, Southall, Wembley, Wandsworth, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, and Worcester Park.

City	Problem Type	Report Time
Richmond	Phone	2 days ago
Hammersmith	Internet	3 days ago
Twickenham	Phone	4 days ago
Hammersmith	Internet	6 days ago
Ealing	Wi-fi	6 days ago
Southall	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 34 seconds ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Kurt Kiefer (@k1rtk) reported 2 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Jade Sharp (@jadesharp1992) reported 2 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 10 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Wes Baggaley (@wesdbag) reported 14 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Ronin Shaw (@RezxoShaw) reported 20 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Paul Modley (@pmodley) reported 21 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  paul massey (@mass1976p) reported 24 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  lauren (@wanderlaurst) reported 25 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Steve Murrell (@mobiasstrip) reported 27 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Bridge🌼 (@rainbowfreak_x) reported 35 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 35 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Bridge🌼 (@rainbowfreak_x) reported 35 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Farhoud Chaparian (@ChaparianF) reported 36 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Dan Flynn (@DanWantsTech) reported 43 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Matthew Barber (@Matt_Barber4500) reported 46 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Wes Baggaley (@wesdbag) reported 48 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Dave Ahern (@CorkGourmetGuy) reported 52 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Steve Fisher (@221Sociopath) reported 54 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 60 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Jones #21 (@jonesy_laaa) reported 4 minutes ago

  @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

• 
  Charles (@Charleslaws) reported 11 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Chris Fenton (@chrisfenton7) reported 12 minutes ago

  @EE I have an issue with my device. It's not listed on the repair section on the website to book a repair. What should I do?

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  Victor Knight (@freakknight) reported 15 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Rachel (@RachieP18) reported 15 minutes ago

  @EE disappointed in EE complaints team. Upgraded my phone on the 26th February as part of a deal with a watch and AirPods for £1. Guy who sold it has now left, no voucher for the AirPods and resolution is sending back my phone and watch? You can see in your notes I purchased with

• 
  Up2Terv (@TrEvvaaaaaa) reported 15 minutes ago

  @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

• 
  Ɛ (@WolfChanChimmy) reported 18 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  Mark (@Mark14182043442) reported 20 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  Alan Roberts (@AlanRob68902430) reported 20 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?