EE

EE Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/06/2026 10:55

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of Westminster, London, Epsom, Southwark, Croydon, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond, Ruislip and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolineHoskin8 Caro Hoskins (@CarolineHoskin8) reported

    @EE @rural_buddha I’ve also been without data service for the past few hours, in Cheltenham. Thankfully I’m at home now and on the WiFi.

  • neilbennett0707 Neil (@neilbennett0707) reported

    @Ofcom , please help , I have an ongoing complaint with @EE that they are not taking seriously, please assist how can I get this taken seriously and further

  • HammyPics ARImages (@HammyPics) reported

    @EE please don’t ask people reporting service outages or signal issues to follow up by DM. You could save a lot of time by responding publicly so that we could all then see what is going on without a separate set of messages that also end in a request for a DM to sort.

  • ivorbend Mark Evans 🏊🏻‍♂️🚴🏻‍♂️🏃 ☕️🍰 (@ivorbend) reported

    @EE very disappointed about international roaming.Enabled it yesterday, no mobile data when landing. Can’t use phone in Egypt and not prepared to pay for your customer support. #goodbyeEE

  • dttft4 Clem Fandango (@dttft4) reported

    @paulbeebe @SMARTYMobileUK @EE Such a pity. Even wifi calling doesn't work despite their site explicitly claiming that Pixel 6 is compatible.

  • RCrandley royston crandley (@RCrandley) reported

    @EE frustration overload. Trying to make an insurance claim. App says continuous server issue. 150 won't answer the phones, been trying since Saturday.

  • AnnetteSwinburn Annette Swinburn (@AnnetteSwinburn) reported

    @EE you have a very rude and unhelpful employee at Cheapside store. Really unpleasant experience, I will not be renewing with you due to this.

  • kaptinhansum Lily (@kaptinhansum) reported

    @EE hi! I'm visiting NYC from the UK with a Roam Further pass but it hasn't seemed to kick in yet with multiple reboots. How long does it take to start? I'm currently reliant on WiFi and have no data or service so can't call the helpline!

  • gsalter37 gsalter37 (@gsalter37) reported

    @EE been on hold a total of over 50 minutes over the last two days I’ve been disconnected 3 times and still can’t talk to anyone about my issues absolute shocking customer services

  • JamesD_1807 James D (@JamesD_1807) reported

    @EE Afternoon, are there any issues near Raunds, Northamptonshire. NN9 6DA. Phone is reporting emergency calls only. WiFi calling keeps kicking in. Neighbour on EE is also struggling today. Thanks