EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/02/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Wallington, Coulsdon, City of Westminster, Hackney, Southwark, Woking, Borehamwood, Wembley, Southall, Paddington, Croydon, Ealing, Leatherhead and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWallington Internet
United KingdomCoulsdon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • deluxie Neil Lux (@deluxie) reported from Harrow Weald, England

    @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • TheoEshun saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with My Account? It says I have no devices and I need to add a number?

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • jmcomms Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • John_Moffat John Moffat (@John_Moffat) reported

    @EE hi, im traveling in Mexico and despite having roaming switched on and buying data bundles i cant make any calls to the uk. Please help

  • AliceZula Alice zula (@AliceZula) reported

    @England @BellinghamJude @EE You know what, you're an idiot, you don't take the time to talk to me because you have a crush,by the way, she's older than you. At least try to get to know each other.

  • akosichan22 Cha 🇵🇭🇬🇧 💗💚 (@akosichan22) reported

    @EE YOU’RE SIGNAL IS F*CKED UP HERE IN EALING AREA FOR 2 WEEKS NOW!!! BEEN HAVING PROBLEMS WITH MY SIGNAL FOR QUITE SOME TIME NOW! What the heck is goin’ on?

  • HaniMarko Hani Marko (@HaniMarko) reported

    @EE no reception in my area for the past week and nothing has been done about it. No communication from you to explain the problem????

  • CalHalbert Cal Halbert (@CalHalbert) reported

    @EE Sorted Thanks Jess. Your signal is appalling, your 4G is useless and your prices are unreasonable. I’ve cancelled my contract.

  • horseygin ginny young (@horseygin) reported

    @EE so your executive complaints team have been “ dealing “ with my issues for some time now- but not heard a thing since the last promise ( in a very long line) of a final resolution- about a week ago . You cant supply service in my house so I want to leave? What is SO HARD???

  • 90s_Misha Misha Campbell (@90s_Misha) reported

    @EE No worries. I attempted to call but instead of putting me through to someone it provided a text message service which is frustrating because I can’t explain the issue to a bot. Asked for a call back so hopefully it’ll get resolved 🤞🏾

  • tsmith1873 Tony Smith ↗️ (@tsmith1873) reported

    @ZoeMitchell @EE @SkyHelpTeam Ee aren't much better. My signal for last few months has been terrible

  • Crakey_Snr Mark Crake (@Crakey_Snr) reported

    @EE bugger all signal again 🥺🥺. 4gee really isn’t up to it so many times in recent weeks/months we’re on 3mbps max download PLEASE sort it properly

  • tsmith1873 Tony Smith ↗️ (@tsmith1873) reported

    @ZoeMitchell @EE @SkyHelpTeam I'm about 25 yrs with orange/ee. For the most they have been good. Just the last few months been losing calls and having zero signal