EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hayes, Feltham, Hammersmith, Wandsworth, Wembley, Ealing, Greenford, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hayes	Internet	2 days ago
Feltham	Total Blackout	3 days ago
Hammersmith	Internet	3 days ago
Wandsworth	Internet	4 days ago
Hammersmith	Wi-fi	4 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Teresa Walsh ● (@teresaspost) reported 4 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  James Vertigan (@jamesvertigan) reported 7 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 8 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 9 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Neil Higley (@NeilHigley) reported 19 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  holly (@ANOBRAINHOLLY) reported 20 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  LL.b (hons) Lawyer (@PNagle72) reported 21 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 26 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  topcat500 (@theresacoote) reported 27 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  DarkBeige (@Beige29) reported 29 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Luis Andrés (@Luis_AndresM) reported 30 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  The Big Bakes (@TheBig_Bakes) reported 31 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Farhoud Chaparian (@ChaparianF) reported 35 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Ewan Stevenson (@EwanJStevenson) reported 36 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Jamie Boyd (@JamieBoyd10) reported 38 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Olga (@olgabudimir) reported 46 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Martin Tull (@MartinTull1) reported 51 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Lady Vix Seaxman (@VixSeaman) reported 51 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Charli R (@RojasLahoz) reported 53 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Gavin Wrigley (@pheauteau) reported 56 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ash mottram (@ash2082) reported 58 seconds ago

  @EE fellow employee here. Having real issues trying to buy a roaming pass in Greece. Have used the link you sent on sms when I arrived but it keeps denying connection. Have tried the app but it there's no link to buy on there either. Help pls!

• 
  SleepingBeauty 😴 (@britishchick21) reported 1 minute ago

  I’m getting no signal in places I used to always have signal lately, what’s up with that @EE

• 
  鬼萃香 OniSuika (@OniSuika) reported 6 minutes ago

  @EE Home broadband. Never seen speeds over 3mb/s even through ethernet, and now had a week of random disconnects every hour. The service check on the website hardly ever loads but when it does it reports no problem. Done the classic troubleshoots to death. How does this cost so much?

• 
  Andrew Berry (@andrewsberry68) reported 10 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service

• 
  WaveyDavey001 (@WaveyDavey001) reported 10 minutes ago

  Had to call @EE twice for two separate issues today. Both call centre operatives listened, were polite and helped quickly. Massive improvement on when I dealt with BT previously. Well done EE I’d moan if you were bad so credit where credit’s due. 👏👍

• 
  Sharne Hawkins (@sharnehawkins) reported 13 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  sunil bedi (@colnbrook1) reported 13 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  Mel D (@MelJD46) reported 14 minutes ago

  Dear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....

• 
  Andy Darvill (@AndyPDarvill) reported 15 minutes ago

  @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!

• 
  Jules Rollo (@RawlinJulia) reported 21 minutes ago

  @dbcxptures @EE I hardly really never have a reception, I mainly rely on wifi. Was on M25 at weekend not reception there either, neither near Norfolk