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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, Hayes, and Weybridge.

CityProblem TypeReport Time
Croydon Wi-fi 11 hours ago
London Phone 16 hours ago
London Wi-fi 1 day ago
London Internet 1 day ago
Tower Hamlets Phone 1 day ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ThemoonIHATEYOU
    Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • mandyphin28
    Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • Leafs1201
    Paul Durrant (@Leafs1201) reported from Bushey Heath, England

    @EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • r_condy
    Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • Faysal_noor
    Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • EatOutLots
    Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • doberguy53
    Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • kerrylou94
    Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from City of London, England

    I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • NeilHigley
    Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • KarenPurvis123
    Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • DanWantsTech
    Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • gothtink696
    Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartchalk
    stuartchalk (@stuartchalk) reported

    @EE could you please advise how a non EE customer gets in touch with EE to join? If its this difficult i just as well look elsewhere!

  • CallumLeeHigson
    Callum Lee Higson (@CallumLeeHigson) reported

    @EE are absolutely awful, 50 mins on hold and then still not given a answer on why my phone was said to be delivered twice on separate occasions and still not delivered!

  • lparkin
    Lee Parkin (@lparkin) reported

    @EE nahhh I’m no longer getting any 5G connection anywhere I go! I thought it was just the centre of Edinburgh but it’s not working at all anywhere now!

  • cobz1960
    Wayne Cobley (@cobz1960) reported

    @EE down at brean sands Western Super Mare where there are thousands of holidaymakers and caravans, and your signal is pretty much non existent, just taken over 20 minutes wondering around trying for some sort of signal to send this tweet. 😠😠😠

  • neil_milburn
    Neil Milburn (@neil_milburn) reported

    @steveyboy60 @DPDgroup_news @EE There’s nowt worse than crap customer service It makes you regret and hate something that really excited you

  • AdamOnSH1
    AdamOnSH (@AdamOnSH1) reported

    @EE Currently with BT on the EE network service keeps going down in my area. Help please

  • richiechuff
    Richie Knight (@richiechuff) reported

    @EE Arcade and Tv are active why won’t the Music subscribtion activate I’ve been trying to resolve this since 9.30 do you not think customers have better things to be doing than trying to resolve issues that you guys have caused ? #poorcustomerservice

  • tashafenton14xo
    Tash (@tashafenton14xo) reported

    @EE hi my bt sport smart add on won’t work. I’ve tried calling for help but long wait time. Paying extra monthly but no access

  • PlayLabTv
    PlayLab (@PlayLabTv) reported

    @EE Another ‘problem near Home’? Like every single week. Just get your **** sorted.

  • Michael57690152
    Michael Armstrong (@Michael57690152) reported

    @EE I bet existing customer can’t get that phone added to there contract for that price either? Plus you only want the old phones back cause you will recondition them up and sell them on to make even more money 🤦