EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Hounslow, Southall, Ealing, Wandsworth, Richmond, Twickenham, Greenford, Hayes, Fulham, Sunbury-on-Thames, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	13 hours ago
Hammersmith	Total Blackout	1 day ago
Wembley	Total Blackout	2 days ago
Hounslow	Wi-fi	2 days ago
Southall	Internet	4 days ago
Wembley	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 33 seconds ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Jade Sharp (@jadesharp1992) reported 5 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  PM 🇺🇦 (@prasulm) reported 5 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Jimmy (@jimmyb01) reported 5 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  john durant (@johndurant63) reported 6 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Doug (@dougmortonagain) reported 11 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Farhoud Chaparian (@ChaparianF) reported 11 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Doug (@dougmortonagain) reported 12 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 25 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 28 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Mohamed Mahdi (@Mohamed87268245) reported 29 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Depraved Acid (@DepravedAcid) reported 30 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Jonny Pugsley (@jonathonfp) reported 39 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  gillian nichols counselling (@NicholsGillian) reported 45 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Gavin Wrigley (@pheauteau) reported 47 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Doug (@dougmortonagain) reported 54 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Jamie (@JamieSenitt) reported 55 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Jack Holliday (@JHollid) reported 59 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  sandra oneill (@sandraspeccy) reported 59 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wesley Damian Woolfall (@woolfall56163) reported 2 minutes ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  John Spartan (@NapoleonWilson_) reported 2 minutes ago

  @GoToThePictures @EE It ain’t meant for your phone signal buddy !

• 
  Petunia (@Petunia01755853) reported 2 minutes ago

  @EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 4 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 7 minutes ago

  @EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon

• 
  Bodz84 (@AFCBUDDY85) reported 7 minutes ago

  @skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?

• 
  Billy Hawes (@Billyhawes) reported 7 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Freddy Dido (@fidodido100000) reported 10 minutes ago

  @aleroaa_ @EE I've not been able to see my billing for 2 years! EE are crap for customer experience 😞

• 
  The Laughing Gooner (@pascalgrimandi) reported 12 minutes ago

  @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

• 
  Mary (@sisterloulou333) reported 12 minutes ago

  @EE how much longer are these network issues remaining ? Been a few days now !