EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/24/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Camden Town, Southwark, London, Wandsworth, Croydon, City of Westminster, Tower Hamlets, City of London, Hampstead, Ealing, Hammersmith, Woking, Hackney, Harringay and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCamden Town Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dornemartell Stephen (@dornemartell) reported

    @EE This has had an impact on both work and social life. I'm told by 420. I have zero confidence that this will happen. I was very enthused by the EE customer service yesterday as they couldn't do enough for me. Today....less so. Guess you have my money and it doesn't matter now

  • kilo1nine Roger Overandout🙄 (@kilo1nine) reported

    @AngryBritain @EE Sadly and ridiculously, they're all at it. EE, Netflix, Sky, Virgin. Under current situation you'd think they would feel slightly bad but nope....couldnt give a flying could they?

  • itsbeadux 𝐁𝖊𝖆 𝐃𝖚𝐱🌩 (@itsbeadux) reported

    @EE my broadband has been off for 4 hours now, constant flashing green light. I’ve tried disconnecting, restarting the box and ignoring the problem but it’s not fixing itself. Help!

  • dave_clark619 dave (@dave_clark619) reported

    @EE (2/2) complaint over this.

  • KITTYWHISPER2 KITTYWHISPERER (@KITTYWHISPER2) reported

    @samsunguk @ee - yet again poor service! Will I EVER see my free smartwatch or are they like #unicorn turds? #disappointed #customerservice

  • baddestBunnyy Diana (@baddestBunnyy) reported

    @BAFTAGames @EE Why do I need to give y’all all my information to vote for GOTY? 😒 Damn near asked me my SSN

  • Johnnywre5ling Bruno for ballon d’or (@Johnnywre5ling) reported

    @brie_for @EE Joel then says his own name again while he’s at the house ffs. That’s when everyone looks up. Plus that’s like one of a billion problems the game has.

  • Nat_freespeech Natalie B 🔶️ (@Nat_freespeech) reported

    @EE your customer service is appalling, you have a disrespect for long standing customers. If you believe its acceptable to treat customers in this way you deserve to loose business.

  • GarimaGB Garima (@GarimaGB) reported

    @MarcAllera @bt_uk @EE EE- We never slow you down... we just turn cold turkey and kill you ?

  • dave_clark619 dave (@dave_clark619) reported

    @EE it's not so much the 4.5% that i have an issue with (although i do). it's more the fact that this was slipped in hoping that people won't notice. as an aside, how do you know that i'm not financially vulnerable?