EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, Islington, Tower Hamlets, City of London, Wandsworth, Fulham, Uxbridge, Southwark, Epsom, City of Westminster, Purley, Hackney and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| Croydon |
Internet | |
| Islington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
-
Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
-
Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
-
Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
-
Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
-
Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
-
Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
-
GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
-
Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
-
Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
-
TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
-
Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
-
Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
-
Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Je suis wharton/s
(@docwharton) reported
@leamingtonpete @EE Don’t Kevin Bacon would randomly call up, asking how much I pay and poorly attempt to explain GDPR to me, then hang up because I ask a simple yet awkward question
-
⎊ JΛᄃK ⎊
(@Captainbeard22) reported
Signed the wife up to @EE and we've had nothing but issues with billing. Charged twice in one month. No discount applied for the trade in and all you can do is point me to the branch which is traveling to meadowhall from Barnsley. Very frustrating!
-
Tracy
(@Tracy52468806) reported
@EE for the last two weeks my dad’s internet is regularly disconnecting. He lives in BS34 area. Can you tell me if you have network issues?
-
UKSHOX
(@ukshox) reported
@EE very disappointed with the service. Been waiting for something to be resolved since the 12/9/22 and still no one got back to me.
-
Andrew Dowson
(@AndrewDowson) reported
from
Pewsey, England
@EE no signal in Pewsey for many days, what’s going on??
-
Paul Stevens
(@Pastyno1) reported
@Mikki_Wright @EE The EE service is absolutely shocking i didn’t realise this until I actually had to contact them. Been 5 days now and still not resolved. People on the message app say stuff but don’t action it. Going around in circles. Think I may leave and go to three
-
Del-4Ri - Martian Earth Observer
(@WolfieSmiffed) reported
@EE Never mind @EE, I fixed this myself by experimentally nuking all your site's cookies, pretty sure it's not a permanent fix though and it's definitely not elegant. Not good enough from a major provider. Not good enough at all.
-
Cobbs #GlazersOut 🇳🇿🏴🇬🇧
(@bowyer_pw) reported
@SophieJasminee_ @EE I'd imagine it's to encourage people to buy the iPhone 14. From what I hear, sales have been poor so far. Apple need that unit to sell. With the economy I can see them struggling.
-
Lee Paine
(@leepaine16) reported
@EE @OpenreachHelp please can someone sort my internet out. it was meant to be sorted on the 15th.. I’ve had 4 different engineers out all saying they’re requesting a cherry picker/hoist. Each time they’ve all come back they are reporting the same problem on your system? 7 days!
-
Jade Louise Buttle
(@JadeButtlex) reported
Anyone else on @EE had no service all day 🙃