EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Feltham, Hammersmith, Wandsworth, Wembley, Ealing, Greenford, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Feltham	Total Blackout	8 hours ago
Hammersmith	Internet	16 hours ago
Wandsworth	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Wembley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Walee (@thebrownmayn) reported 1 minute ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Steve Murrell (@mobiasstrip) reported 4 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Richard Knights (@dknights) reported 4 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Lord Panache (@RicciQueens) reported 6 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  dominnique karetsos (@DKaretsos) reported 12 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Mohamed Mahdi (@Mohamed87268245) reported 14 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Olga (@olgabudimir) reported 19 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  CFCHadders (@NeilHadley2) reported 19 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  LL.b (hons) Lawyer (@PNagle72) reported 20 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Dell Smith (@HowardDellSmit1) reported 23 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 26 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  gillian nichols counselling (@NicholsGillian) reported 30 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Teresa Walsh ● (@teresaspost) reported 31 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Lucy. (@Lgandara93) reported 34 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  Depraved Acid (@DepravedAcid) reported 34 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Nick Smith (@nicolasjsmith) reported 37 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  James (@jfkent93) reported 42 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Dave Ahern (@CorkGourmetGuy) reported 47 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Dave Ahern (@CorkGourmetGuy) reported 51 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Dave Ahern (@CorkGourmetGuy) reported 55 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🅿️ (@Imran999_Khan) reported 12 minutes ago

  @EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.

• 
  This Brown Geek (@thisbrowngeek) reported 13 minutes ago

  Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.

• 
  WimpingEgo (@WimpingEgo) reported 17 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  Shana Hendry (@Happyengland79) reported 17 minutes ago

  @EE sort it ******** out! The reason you are not most peoples first network is the ****** restrictions! I can search for lottery numbers but you refuse to open to national lottery website! What sort of bs is that!

• 
  Lisa 💋 🧛‍♀️ (@Lisa_Wadey) reported 18 minutes ago

  @EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.

• 
  John Toohey (@jf2e) reported 19 minutes ago

  @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals

• 
  Real Sol King  🌎 🐂🀄️ (@RealSolKing) reported 21 minutes ago

  Dear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars

• 
  Hazard Hyena (@hazardhyena) reported 21 minutes ago

  @TheBeardedNardo @EE And medical reasons should not be required by any company to accommodate for a business to prioritize their customer to me that just sounds like a scam or a way for you to sell clients information I would never work with a company like that nor would I recommend such a company

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 22 minutes ago

  @EE city centre and I can barely get a signal. You are a disgrace of a company. Prices go up, service goes down. "Best network" my arse.

• 
  Scott (@SGHMFC) reported 22 minutes ago

  @EE @JackEmson99 EE have been getting worse for the last year, signal is becoming a piss take