EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Wallington, Coulsdon, City of Westminster, Hackney, Southwark, Woking, Borehamwood, Wembley, Southall, Paddington, Ealing, Leatherhead and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Phone | |
| London |
Internet | |
| Wallington |
Internet | |
| Coulsdon |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Emma
(@orthogenes1s) reported
from
Tottenham, England
@EE Thanks David, same issue with 222 I’m afraid
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miller
(@millzer34) reported
@charli_bigspuds @EE I feel your pain @charli_bigspuds disgraceful service! I mentioned I was moving abroad and no longer required their poor performing service. Maybe a little different in the current climate though😬
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Pete Taylor
(@kimondo) reported
Hi @EE - I'm getting emails sent incorrectly to my address from a 'do not reply' address - is annoying as I can't reply and point out that I'm not a customer. - can you correct this?
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Louise Sibthorpe ♥
(@GoldenShimmer) reported
@EE Any chance you would be able to help with this please? 🙏🏻
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Mollie Ford
(@MollieF62779185) reported
@EE I’ve been having problems with my phone signal, it’s been saying I have no service for the last day and I can’t ring anyone!!
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Paul HOG Holmes
(@PaulHolmes1962) reported
@EE Po12as … I’ve been having problems for about 2 months .. now it’s gone completely.
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Chris McAneney
(@ChrisMcA91) reported
@EE service at my home has degraded considerably over the past 6 months. It feels like everyday I get a text about an issue. Some taking multiple days to resolve. I’m throwing money away having a phone that cannot be used unless connected to WiFi. Joke.
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Darrell fletcher
(@Fletchmeister81) reported
@ee whats going on in the rhyl area had no signal now since last night, hope your moving over to 5g for it to be off this long
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julie inglis 💙
(@inglis_julie) reported
@EE Thanks Holly it had been the home broadband giving us trouble. On further investigation last night we discovered the wall socket was loose . Think it was dislodged at some point when we were unplugging the device as it’s not fitted very securely. Replacing has resolved thanks.
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redg weeks
(@redgweeks) reported
Hello @EE can you confirm problems with the mast in Ashton Bristol BS3 area ? Cannot make a call on the network without it cutting out after 30 seconds. Had the same issue in January for 4 weeks. Please let me know
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Charl
(@charli_bigspuds) reported
@EE broadband playing up AGAIN and I’m not even shocked anymore. Looking into how I can get out of this contract because I’ve never had a day with normal service EVER since being with them 🙃🙃🙃