EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/11/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hayes, Islington, London, Southwark, Croydon, Hammersmith, Hackney, Wembley, City of London, Weybridge, City of Westminster, Ealing, Hounslow, Leatherhead and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Wi-fi
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • TheoEshun saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • jmcomms Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • adamchapman2398 Adam2398 (@adamchapman2398) reported

    @EE is the My EE app not working? I can’t access it

  • AceClearance Ace Clearance Manchester (@AceClearance) reported

    Wow @EE The long running saga of no reception in Middleton Manchester continues. This has gone on for years now. 4 of us in our house on your network we’ll be contacting you about our bill. Not paying for something we don’t have. #middleton #manchester

  • kirbyjanexo KJW♡ (@kirbyjanexo) reported

    Why does the @EE App never work anymore? Doesn't even let me log in on Internet Browser half the time🙄 Absolute joke!

  • missfifi fi 💙 (@missfifi) reported

    I'd forgotten how difficult it is to get an answer out customer services at @EE .

  • janey_wayney13 🆓🩸Janey Wayney🩸🆓 (@janey_wayney13) reported

    @GregoryGrimble @EE Yes, it's been very bad here too

  • leecharnock Lee Charnock (@leecharnock) reported

    After years being a valued @EE customer I am completely disgusted and can't wait to get out of my contracts. After offering me an anytime upgrade online paying the upfront fee conf order they told me I can't have the contract formally offered. @Ofcom i will be in touch shortly

  • YasminWebster_ Yaz (@YasminWebster_) reported

    @EE got a phone with EE last week & haven't topped up the top up that came with it yet but I've noticed on the top of the phone it saying I've no SIM card in or no service?🤔

  • The_Reviewist Graeme Strachan (@The_Reviewist) reported

    Hey @EE, why is your coverage in Scotland so very very poor?

  • LittleFistralKJ KJ (@LittleFistralKJ) reported

    @EE I have a pay monthly contract but rarely get reception by EE with most calls not reaching me. I live in a city & other networks work tune in my house. I’m paying for a service you can’t seem to provide. What do I do?

  • GilesPalaeoLab Sam Giles (@GilesPalaeoLab) reported

    Hi @EE. Can you explain to me why my technologically-inept and Deaf mum, who barely knows what the internet is and has never heard of a tablet, was tricked into buying a phone PLUS tablet contract last week? She thought the separate tablet contract was insurance for her phone.