EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/07/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, London, Camden Town, Byfleet, Hackney, Hounslow, Paddington, City of London, Southwark, Wandsworth, Harringay, Hayes, Hammersmith, Coulsdon and Mayfair.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomCamden Town Internet
United KingdomLondon Wi-fi
United KingdomByfleet Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with My Account? It says I have no devices and I need to add a number?

  • Dent29Dent Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • deluxie Neil Lux (@deluxie) reported from Harrow Weald, England

    @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • TschesyaT Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • viz1234567 Paul (@viz1234567) reported

    @EE very impressed with your customer service to get a call fault on my phone sorted on a Friday night the Welsh tech guy was great 👍

  • johnham666 John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported

    So @EE fail to deliver a new phone even though their courier was in my street, could not find my address. This has not stopped them charging me and refusing to remove the phone from my account.

  • DBrunickyte Daiva Bruni (@DBrunickyte) reported

    Whats going on in Fakenham NR21 @EE ? 3 days no signal, no warning and just before Christmas! Lots of unhappy customers!

  • Missy_david Merissa (@Missy_david) reported

    @EE not really impressed with the level of customer service your stores provide 😤

  • DavidAl11016591 David-Alex (@DavidAl11016591) reported

    @EE the worst network who masquerade as the best network while they ignore you. The Tories of Networks

  • DB83buh Dale (@DB83buh) reported

    Currently having to work of my @SkyGroup mobile hotspot #skymobile and @EE broadband is so bad.

  • PoduvalAparna Aparna Poduval (@PoduvalAparna) reported

    @EE I have a office mobile connection with EE and I am currently travelling with no service. I contacted the IT help desk who confirmed that international roaming is on. However there is still no service. It has now been 3 days.

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported

    @EE Even after about five stages, there was no option for the actual problem I needed to speak about. (Despite giving EE my PAC code when ordering a SIM, there was nothing in place to port my old number across... I had to ask again. Now I have to wait until 28th Dec on temp No.😖)

  • t_benn_1 Tom Benn (@t_benn_1) reported

    @EE Still need support please

  • chelshakespeare Chelsey (@chelshakespeare) reported

    3 faults on the broadband in 3 months! @EE I’m starting to get fed up! On Christmas Eve as well! Started the text service already but at this rate I’m gonna need someone once a month to sort this out! 😒