EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, Weybridge, London, Croydon, City of Westminster, Paddington, Camden Town, Hounslow, Islington, Tower Hamlets, City of London, Wandsworth, Fulham, Uxbridge and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Simon ~ 📱👔📹
(@eggwhisk) reported
from
Camberwell, England
@dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Barry mcardle
(@Bjmcardle) reported
from
Wandsworth, England
@EE Great Customer service from these guys. Very prompt response
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Gary McAllister
(@GaryMcAllister) reported
from
Camberwell, England
Coverage a London Bridge is awful... @EE
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Matty
(@Matty_Est1980) reported
from
Camden Town, England
@EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Samuel Quandoh
(@squandoh) reported
from
City of London, England
@EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TUMMEY24
(@tummey24) reported
@EE I'm still waiting for a response. I will be making a complaint if this isn't sorted in the next hour.
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That cool guy
(@thatcoolguy___) reported
@EE hi my signal has been almost non existent for over to weeks. Spent an hour on hold to customer services and can’t get through?
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ItsASecret
(@GemJars1878) reported
@trevor_p_malco @EE Literally just said to someone else I wish I'd of stuck with BT, but when we moved house EE was already set up here so just went with them, huge mistake. Weve already got a booster, and its still crap
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((ALMOST)) Always Positive ⬛ 💙➕
(@NubiBlue) reported
from
Barnet, England
@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.
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Thomas Glazebrook
(@tomglazed) reported
Great to wake up to no broadband because it seems @bt_uk transferred my landline from @EE prior to equipment being ready because @OpenreachHelp can’t install due to lockdown: even though my new service will not be on the landline! Even the external work isn’t done yet...
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Jakob Flynn
(@jakobzakflynn) reported
@EE hello, I would like to know what the best way to make a complain about one of you managed called Hannah please. I’ve just called to discuss my router been late. She was very rude in her tone and answers, didn’t once apologise not the service I expected
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steven kelly
(@steve_kelly2) reported
@EE @rootmetrics How about some half decent signal for the people of suffolk!
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sam wanless
(@Sam_Wanless) reported
@EE guys I’m in Australia, minimum term has ended. Can I cancel my contract but keep my number for when/if I come back to the UK?
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❗️❗️
(@_MARSH___) reported
@EE @rootmetrics The number 1 network but also the number 1 at selling you the wrong phone
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Trevor M
(@trevor_p_malco) reported
@GemJars1878 @EE Seems bt is the only decent one but I’m on Sky which is up and down