EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, East Molesey, Wandsworth, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago
East Molesey	Phone	4 days ago
Wandsworth	Internet	6 days ago
Hammersmith	Phone	8 days ago
Hammersmith	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 3 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 4 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 6 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Nick Swan (@MrNickSwan) reported 15 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Dave Ahern (@CorkGourmetGuy) reported 18 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  topcat500 (@theresacoote) reported 18 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Cheryl Cavanagh (@xchezzacx) reported 29 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Ronin Shaw (@RezxoShaw) reported 36 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 38 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  paul massey (@mass1976p) reported 41 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  shams (@SaaShamsu) reported 44 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  MarleneJohnson (@MGVanessaJ) reported 45 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Steve Murrell (@mobiasstrip) reported 49 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Laura 🐐 (@Laura_Rads) reported 49 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Kurt Kiefer (@k1rtk) reported 50 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Doug (@dougmortonagain) reported 51 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Bridge🌼 (@rainbowfreak_x) reported 51 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Jonny Pugsley (@jonathonfp) reported 55 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Farhoud Chaparian (@ChaparianF) reported 56 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Helen Dixon (@HelendixonHelen) reported 58 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ollie Stokes (@Ollie_Stokes27) reported 8 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  Jon Pitts (@briavelsjon) reported 9 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  Bev Nicholas (@bevangeleyes) reported 9 minutes ago

  @EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks

• 
  Keith Hepburn (@targettuition) reported 12 minutes ago

  @lonew0lfmode @EE They will get a lot of calls in the morning @EE as I could not even send an email. Website says no issues.

• 
  Innovation Festival (@innovfest) reported 12 minutes ago

  @EE my mum wants to get a new phone and move to EE (from Voda) due to reception issues - what’s the best way to do this? She also has a BT landline

• 
  Danny Healy (@DannyHealy9) reported 20 minutes ago

  Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

• 
  alan (@alan_muso) reported 23 minutes ago

  @EE Nah, I've been there. You tricked me into accepting a free tablet (because I'm such a good customer) and shafting me with a two year SIM contract on the back of it. You want fool me again. I've been a customer, and loyal, since 1988 when you were Hutchinson Telecom. You blew it..

• 
  Tim Clay (@TimClay20) reported 24 minutes ago

  @EE Loyal customer for years. Invited to upgrade last month so did. Was assured I did not need to do anything to keep my business as it was. Made a visit to Spain and when I got back I have been charged for roaming despite being assured it would not happen. No refund allowed.

• 
  Erika (@ErikaDucker) reported 26 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  Erika (@ErikaDucker) reported 37 minutes ago

  @EE between store snd your repair centre there has been damaged caused to my phone yet all denying it and saying ive caused the damage yet it wasnt logged when booked in!! Won't let me complain! COVER UP!!!