EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Wembley, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	18 hours ago
Hampton	Phone	1 day ago
Wembley	Wi-fi	2 days ago
Hammersmith	Wi-fi	3 days ago
Ealing	Internet	3 days ago
Hammersmith	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 7 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Depraved Acid (@DepravedAcid) reported 12 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  john durant (@johndurant63) reported 14 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  MarleneJohnson (@MGVanessaJ) reported 15 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Neil Higley (@NeilHigley) reported 15 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Lord Panache (@RicciQueens) reported 15 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 16 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Wes Baggaley (@wesdbag) reported 18 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Jamie (@JamieSenitt) reported 33 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Bridge🌼 (@rainbowfreak_x) reported 35 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Nick Smith (@nicolasjsmith) reported 35 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Wes Baggaley (@wesdbag) reported 37 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 38 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Dave Ahern (@CorkGourmetGuy) reported 39 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Gavin Wrigley (@pheauteau) reported 42 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 45 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  DarkBeige (@Beige29) reported 46 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Vìncere. (@VictorJ1987) reported 51 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 57 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Laura 🐐 (@Laura_Rads) reported 57 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mo (@slomoassassin) reported 6 minutes ago

  @EE your app is joke it's always bloody down at this time when I want to pay my phone bill what a joke

• 
  Abdullah lodhi (@alodh15) reported 13 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  Danny wright (@Dajwright89) reported 14 minutes ago

  @EE glad it is not just me with signal issues! Been passed from pillar to post with how to resolve my network and data issues. I was even told that because my garden is in the middle of 2 masts my phone struggles to connect as it doesn’t know which one to connect to. Embarrassing

• 
  Karen Dixonova (@mezzymeddles) reported 16 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  ryan (@imjustryan___) reported 17 minutes ago

  The @EE 4G/5G is appalling in London. Why is it so bad?

• 
  Paul Rutherford (@Rutherford_Paul) reported 18 minutes ago

  @EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! It’s so so poor!

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 18 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service

• 
  Alex Davies (@GNEAlex22) reported 20 minutes ago

  @EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore

• 
  simon withers (@KalEl_WBS) reported 22 minutes ago

  @EE I’ve reported issues before and was told it works fine

• 
  Alan Battaglia (@BattagliaAlan) reported 27 minutes ago

  Whatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful