EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wembley, Hammersmith, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Wembley	Internet	1 day ago
Hammersmith	Internet	3 days ago
Hampton	Phone	3 days ago
Wembley	Wi-fi	4 days ago
Hammersmith	Wi-fi	5 days ago
Ealing	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Anit (@anit3) reported 2 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Damien (@Damien93) reported 3 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 6 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Niki Hutchinson (@nikihutchinson) reported 8 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Jamie (@JamieSenitt) reported 9 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Benjamin Owens (@OwensBenjamin) reported 10 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  Theresa Godly (@GodlyTheresa) reported 13 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Jade Sharp (@jadesharp1992) reported 14 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Gavin Wrigley (@pheauteau) reported 15 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Victoria Seaman (@VixSeaman) reported 15 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Nick Smith (@nicolasjsmith) reported 19 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Helen Dixon (@HelendixonHelen) reported 22 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  Luis Andrés (@Luis_AndresM) reported 23 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Jonathan Kelly (@JKBartsHeart) reported 23 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 26 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  john durant (@johndurant63) reported 27 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Bridge🌼 (@rainbowfreak_x) reported 38 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Anit (@anit3) reported 41 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Lucy Callis (@lcallis) reported 41 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Bridge🌼 (@rainbowfreak_x) reported 57 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Randall (@MarkyTalk) reported 1 minute ago

  @C1981L @EE My signal is appalling at home.

• 
  David (@David297819311) reported 4 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  Paul 🖖 (@RonkaGuy) reported 5 minutes ago

  @EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?

• 
  Lu 🎙⚒️ (@recklesslntent) reported 6 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 7 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 8 minutes ago

  @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.

• 
  R1CHJB (@R1CHJB) reported 8 minutes ago

  @EE @Omegaman_uk There’s a lot of bad publicity regarding you guys at the moment, it’s like you just dnt give a ****!

• 
  geordie (@geordie1kenobi) reported 9 minutes ago

  @MarkyTalk @EE They are crap mate they only care about money forcing staff to sell sell sell even to oap’s during lockdown and after they are shite so is their broadband

• 
  Peter H Todd (@Peter_H_Todd) reported 10 minutes ago

  @EE @NOW we've recently purchased another Firestick (for mostly watching F1). Our EE box is very close to the TV due the living room layout, but why is the firestick a little buffering. Sometimes it feels like it's being filmed in 1.25 speed & then 0.75 speed, any help/know why?

• 
  Kati Thompson (@CrazyRatLady80) reported 13 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?