EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Carshalton, Hounslow, Hammersmith, Hackney, City of London, Northolt, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Carshalton |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Kennils
(@JoeKennilsEsq) reported
@EE just upgraded to iPhone 14 Pro Max. Whilst chatting to the extremely helpful, funny Sasha I told her I’d been with Orange -> EE since 1997. She told me she wasn’t born… Crushed 😭 Sasha was brilliant & the new digital service is a doddle. #EE #feelingold
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Vicky Clutterbuck
(@Vikc32) reported
@EE No signal in Newbury for a week now. Whole family and work colleagues affected. Is there a problem in the area?
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madwoman in the attic
(@lorrainecri1954) reported
@EE Thankyou, I am in contact with Level 2 now, who are also struggling to work out what the problem is!
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10 Minutes late with Nespresso
(@nospresso) reported
Just got a message from @EE telling me my bill is going up a whopping £11.33. I already pay an inflated price per month and it had gone up a few pounds already. They've lost a customer after this contracts runs out because this is ridiculous
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Jazmine Day
(@jaazmindaa) reported
How did I get a phone contract for £56 a month with @EE and now a year later I am paying £71 a month. Absolute joke. UK’s No.1 network for the UK? I think not. How can they expect people to be able to afford that for a phone. Disgusting
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Sam.
(@samuelsaurusrex) reported
@EE I’m having real trouble with my roaming network. Cannot connect to any network at all, now can’t even phone out to your helplines. Please help me fix this. I spoke to your customer services yesterday who seemed to sort it but it’s worse than ever today.
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Martin 🏴
(@MartinAbell17) reported
@EE from Friday 3rd March 0830 until 1730 6 March I was in the Netherlands. I did not have access to a mobile network for that period of time. Awful service and coverage. How do I complain please?
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James Lewis
(@jamesLewis84) reported
@EE Is there first of all awareness and plans to fix the terrible mobile network speeds in Leeds? Ok around 07:30 and gets progressively worse as the day goes on.
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Nadia
(@NadiaSMS) reported
@EE WTF?! We wanted to let you know that on or after 31 March 2023, your price plan for the following number will increase by £11.09 a month. This increase is linked to inflation in line with your terms and conditions What a joke!
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John Downes
(@John_2799) reported
@EE Not ramping up everyones bills mid contract by a unprecedented amount would be helpful. Not blaming inflation would be helpful. Not saying a 20% line rental discount will kick in when it never will would be helpful. I'll just sit back and wait, and see which issue gets help first