EE outages and service status in Richmond, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 2, 3:52 PM GMT+1.
- Internet (53%)
- Wi-fi (26%)
- Phone (21%)
The latest reports from users having issues in Richmond come from postal codes TW9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wandsworth, Richmond, Twickenham, Wembley, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 days ago |
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Hammersmith
|
Internet | 4 days ago |
|
Ealing
|
Internet | 6 days ago |
|
Southall
|
Phone | 6 days ago |
|
Southall
|
Internet | 8 days ago |
|
Hammersmith
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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sandra oneill (@sandraspeccy) reported from Hammersmith, England@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, EnglandDear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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shams (@SaaShamsu) reported from Wandsworth, England@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Martin Tull (@MartinTull1) reported from Southall, England@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@dmills87 @EE I agree with you, they should really support quick transfer!
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Gavin Murray (@therealgavinm) reported from Brentford, England@EE why is your signal so crap around the stadium you sponsor #wembley
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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James (@jfkent93) reported from Wandsworth, EnglandReally disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Lady Vix Seaxman (@VixSeaman) reported from Richmond, EnglandHello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles
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Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported.@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.
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Dave (@David_B235) reportedAnyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use
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Mo (@mohoosenplus) reported@EE my number won’t work for iMessage help 😞
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StevieP (@stevep27a) reported@EE Your broadband app doesn't work and there are features that can only be done on the app - help please!
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Michael Kitchener (@eventsbykitch) reportedDo @EE realise how **** their app and website are! Literally leaving them because of this!
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Ian Clark (@thebiggis) reported@EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?
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Mared Williams (@mared_williams5) reported@EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported@EE Still no call and still unable to text consistently. You’re remarkably bad at support!
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Simon Pearce 😈🏒🤘 (@r45her) reported@smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract