EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Wembley, Ealing, Greenford, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Wandsworth	Internet	16 hours ago
Hammersmith	Wi-fi	17 hours ago
Hammersmith	Internet	1 day ago
Wembley	Internet	1 day ago
Hammersmith	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  LL.b (hons) Lawyer (@PNagle72) reported 32 seconds ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Niki Hutchinson (@nikihutchinson) reported 8 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Teresa Walsh ● (@teresaspost) reported 12 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  john durant (@johndurant63) reported 15 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Depraved Acid (@DepravedAcid) reported 18 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Doug (@dougmortonagain) reported 18 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Vìncere. (@VictorJ1987) reported 23 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Gary Bott (@RevBott) reported 23 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 24 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Neil Higley (@NeilHigley) reported 32 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Damien (@Damien93) reported 35 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Steve Murrell (@mobiasstrip) reported 38 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  James (@jfkent93) reported 43 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Dell Smith (@HowardDellSmit1) reported 47 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Ewan Stevenson (@EwanJStevenson) reported 47 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  paul massey (@mass1976p) reported 49 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  James Vertigan (@jamesvertigan) reported 53 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  PM 🇺🇦 (@prasulm) reported 54 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 54 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Jamie (@JamieSenitt) reported 59 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@davidofsussex) reported 2 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.

• 
  Jessica Brown (@Jessbrown2590) reported 3 minutes ago

  @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

• 
  Avril Newman (@AvrilNewman9) reported 5 minutes ago

  How many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 7 minutes ago

  . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE

• 
  Jack Meadows (@OwnerJMDesigns) reported 10 minutes ago

  How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 10 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  Dale (@gde_dale) reported 12 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  Ollie (@ollieb997) reported 13 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Ian (@ianMM) reported 17 minutes ago

  @EE whats going on with the phone signal in the Haggerston area of east London? no 5G and it cuts out constantly

• 
  John Toohey (@jf2e) reported 23 minutes ago

  @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals