EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

City	Problem Type	Report Time
Wandsworth	Internet	8 hours ago
Hammersmith	Phone	1 day ago
Southall	Internet	3 days ago
Hammersmith	Internet	5 days ago
Wembley	Internet	9 days ago
Wandsworth	E-mail	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  DarkBeige (@Beige29) reported 2 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Matthew Barber (@Matt_Barber4500) reported 4 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 9 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Charli R (@RojasLahoz) reported 13 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  john durant (@johndurant63) reported 13 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  kev beaumont (@kevbeaumont1984) reported 15 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  James C Green (@jamesCgreen93) reported 16 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Shanny (@MissShannyToms) reported 21 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Kerry Harrison (@kerrylou94) reported 27 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Lord Panache (@RicciQueens) reported 28 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Anit (@anit3) reported 29 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Dan Flynn (@DanWantsTech) reported 30 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Stephen Tilney (@Stephen_Tilney) reported 31 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 32 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Paul Harris (@slowalloon) reported 42 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  john durant (@johndurant63) reported 45 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Wes Baggaley (@wesdbag) reported 53 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Walee (@thebrownmayn) reported 54 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Jamie Boyd (@JamieBoyd10) reported 55 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Martin Tull (@MartinTull1) reported 55 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ikraam (@ikraamdaanis) reported 2 minutes ago

  @EE The whole website is terrible, terrible ui, terrible ux

• 
  keith winkworth (@shotsmanic) reported 3 minutes ago

  @TomTugendhat @O2 @EE One of the worst areas I have experienced but it well known is Elvetham area of Fleet, Hampshire.

• 
  Tony Crystal (@TonyCrystals) reported 6 minutes ago

  @EE @ach59 Why is it only EE that ia so ****? I swapped to three. Cheaper and have honestly never had any issues. EE is a mafia company.

• 
  superposh (@pboromikky) reported 15 minutes ago

  @EE your signal in PE6 is absolutley honking. How can we in 2026 have literally 1 bar and almost no signal in the middle of a main village @TomTugendhat is spot on. You , o2 vodafone , three, need to get your acts together and start givings us all a decent service

• 
  Al Sam (@apsamuelson) reported 19 minutes ago

  @TomTugendhat @O2 @EE Shall we contact the Disasters Emergency Committee and have them run a fund raiser for you?

• 
  CookieBuoy (@RyanNoKneel) reported 23 minutes ago

  @TomTugendhat @O2 @EE Charge it to the taxpayer on expenses and get the govt to bankrupt them. And then **** off, parasite

• 
  Beedle The Bard (@BeedleB) reported 23 minutes ago

  @TomTugendhat @O2 @EE Just like me where I live, and ike here I bet you have no problem getting a text message through.

• 
  Mark Beardmore (@Beardmore8Mark) reported 24 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 26 minutes ago

  Love how I pay a small fortune to @EE and still have shocking broadband and have to hot-spot my phone..one day off I get and can't have two items on at the same time. Done the checks, had new router and engineer visit still crap. How hard can it be to get what you pay for

• 
  superposh (@pboromikky) reported 29 minutes ago

  @TomTugendhat @O2 @EE Same issues in half of east anglia. Its a joke.