EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Southall, Greenford, Wandsworth, Wembley, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	8 hours ago
Hammersmith	Internet	2 days ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hounslow	E-mail	2 days ago
Ealing	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jonathan Kelly (@JKBartsHeart) reported 5 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  tamara m (@tamara_mbz) reported 17 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 17 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Paul Harris (@slowalloon) reported 20 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  shams (@SaaShamsu) reported 20 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Lucy. (@Lgandara93) reported 26 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  Stephen Tilney (@Stephen_Tilney) reported 26 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Laura 🐐 (@Laura_Rads) reported 26 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Neil Higley (@NeilHigley) reported 27 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Niki Hutchinson (@nikihutchinson) reported 29 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Shanny (@MissShannyToms) reported 31 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 33 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  dominnique karetsos (@DKaretsos) reported 37 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Farhoud Chaparian (@ChaparianF) reported 39 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Charli R (@RojasLahoz) reported 41 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  gillian nichols counselling (@NicholsGillian) reported 41 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Nick Smith (@nicolasjsmith) reported 51 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  CFCHadders (@NeilHadley2) reported 55 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 56 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Depraved Acid (@DepravedAcid) reported 57 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Fogarty (@64Jimfogarty) reported 7 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough

• 
  مـ(maz362 )ــازن سعيد (@maz362) reported 7 minutes ago

  @EE @_nicks_tweets having any issues with roaming??

• 
  David Booth (@Boothy_4) reported 10 minutes ago

  @_nicks_tweets @EE Same issue!

• 
  Mark Bleach (@BlastItBle8chy) reported 13 minutes ago

  @SebastianGeorg_ @EE Ive had full 4G in Norwegian mountains further from civilisation than you can get in any part of the UK. Yet Swindon SN1 zero, yes zero network over a large area reported so often until Ive given up.

• 
  El Em (@elem1963) reported 14 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Gareth Owen (@gjo2405) reported 18 minutes ago

  @EE Morning. I spent 55 minutes on the phone to technical support and another department last night to no avail. Solution proposed was to change my subscription to different hub at extra £15 per month! No further forward and still items dropping WiFi at will

• 
  Jamie (@Jamie__Gray1) reported 19 minutes ago

  @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  Ahmet Douas (@ahmetdouas) reported 22 minutes ago

  @status_is_down @EE I’m down

• 
  CryptoeSIM.io (@cryptoesim) reported 22 minutes ago

  @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again

• 
  JanettoCornetto 🤿 (@janettocornetto) reported 23 minutes ago

  @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.