EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, Harringay, Weybridge, Wembley, Paddington, City of London, Wandsworth, Uxbridge, Islington, Croydon, Southwark, Tower Hamlets, Hammersmith and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Harringay |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Roberts 🐝🇬🇧🇪🇺🦠🏠😷
(@MagicBoyUK) reported
@mrjamesob @EE Going back on your word is bad form. You just lost a customer when my contract's up.
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Daniel Robertson
(@dmrobertson) reported
@MartinSLewis Easy solution don’t renew with @EE
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Andy Downes
(@AndyDownes888) reported
@EE @denkmit I've been an EE customer for a long time and I rate the network over the others I have been with, but this is just a terrible decision to take. I also pay for two other contracts for my children. Looks like it could be three lost contracts when it comes to renewal time.
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Blahoo #FPBE
(@zhingmaster) reported
@EE with the announcement of you opportunistically bringing back roaming charges, just months after ruling them out, coming just after a terrible 2 hours speaking to your customer service, I can assure I, and a few other I know, will be looking to leave you.
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Kate O'Flaherty
(@KateOflaherty) reported
@BBCNews Certainly not an incentive to join @EE as a new customer, nor a reason to stay. You'd think competitors would jump on this but I guess it's a reflection of quality not quantity from customers - ie wanting high spenders rather than loads of customers.
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Darren Allez l'OM ⚪ 💙
(@Rotmm) reported
@wavey_gravey @EE Honestly, I'm not entirely sure EE can be entirely blamed here. The reason Roaming works is because the EU forced reciprocal waiving of access to networks. If, however, EE, O2, etc are being charged by network providers in Germany, Poland, etc then those costs need passing on.
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Don
(@IamDonMorris) reported
@EE @kevinbellwood So in summary: You are using your *slightly* more affluent customers to subsidise the ones who are "in need" and upgrade your network. This isn't what we signed up for.
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Andrew Hepburn
(@andrewhepburn) reported
@MartinSLewis I’ve been an @ee customer for years but this is exploitative. We need to vote with our feet before other providers follow suit. Goodbye @ee.
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Rebecca W
(@ReallyRew) reported
@EE I’m taking it that the ‘upgrading’ part means that when a current contract comes to an end the charges will apply? Can see I’m not alone in wondering why I’ve stuck with you (I was an 🍊 customer) Introduce this with new contracts, but surely loyalty counts for something?!
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𝘾𝙃𝙍𝙄𝙎
(@m3g4) reported
@ian_mclaughlin @EE Well by that logic, I exist to save money, so why should I fund a service that they previously were happy to offer for free? Just because you CAN doesn't mean you SHOULD.