EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Paddington, Camden Town, Hounslow, Hammersmith, Islington, Tower Hamlets, City of London, Wandsworth, Fulham, Uxbridge, Southwark and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| City of Westminster |
Phone | |
| London |
||
| Croydon |
Internet | |
| Paddington |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cazz Anders
(@CREWcazz) reported
@ablokewotwrites @EE Very lovely customer service chap actually said ‘we can land a plane but we can’t do this!’
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Here's H O L L Y
(@HollyPopp94) reported
@EE Still havnt heard anything back, received auto email 4 days ago to say complaint was received but nothing since
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🪒;-:
(@Fattttpuumpuum) reported
@kraitwastaken @EE Stupid *****
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Kezza 🎧⚒☮💙✊🏼✊🏿💥🥊
(@KerryKezza1966) reported
@GMB talking about the appalling service by @VodafoneUK I left them because of terrible CS My son left because of terrible CS @EE have just charged me £3 to change my payment day by 2 days! Nobody cares about the customer
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オーハイトー ❤️🔥
(@ohitore) reported
@EE your website is kinda terrible 😭 when I log in and click Upgrade on the account home page nothing happens
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Rachael Norris
(@Rachael07757348) reported
@EE I need some help!!! No one seems to be doing anything ordered a pay monthly sim over 2 weeks ago and still not working!! Phones so many times and just no help!!!
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Kiera Fitzgerald
(@MissKieraFitz) reported
@MsSineadFitz @EE I’m appalled at the customer service provided today by yourselves. Several of your employees have given contradicting information to a women who is already under a lot of stress due to being heavily pregnant. This needs to be resolved ASAP. Not impressed EE.
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tigertowner
(@mexbromiller) reported
from
Mexborough, England
@EE hi,I've just been looking at your offers for 5g but tbh they are not very competitive. Bt offer on a 12 month 5g sim only deal ,25g data and unlimited txt and calls for £20 pm. I am a current ee customer.
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Philip Jones
(@giantdestroyer4) reported
@EE Another company to add to my never buy from again list. Like who do you think you are to be going around telling me what I should and shouldn't be doing and make it obviously against men. Normally I just ignore the adverts I see on YouTube but this one has me so relied up.
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Iain H
(@dukeybigdog) reported
Just seeing the horrible way @VodafoneUK are dealing with bereaved customers, I sadly lost my wife earlier this year. @EE were by far the most understanding, efficient and compassionate of all the companies and agencies I had to deal with. Thank you #EE. F. you #Vodafone