EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/21/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Hampstead, Ealing, Camden Town, Hammersmith, Woking, Southwark, Hackney, Harringay, Hounslow, Islington, Banstead, Waltham Forest and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomHampstead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • _xxtoniturner Toni Leigh Turner✨ (@_xxtoniturner) reported from Watford, England

    @EE I’ve been paying £90 a month for almost 2 years now to never be able to connect my WiFi or use 4G properly!!! 😡

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • DavidEscobarLDN David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

  • _xxtoniturner Toni Leigh Turner✨ (@_xxtoniturner) reported from Watford, England

    @EE iPhone X 👎🏼 worst phone I’ve ever had

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • DJTEESHOW T-Boogie (@DJTEESHOW) reported from Camberwell, England

    WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • borstalgran barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • TimmyTemps Timmy Temps (@TimmyTemps) reported from Camden Town, England

    Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.

  • pascalles_p Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • actionspouser WILLIAM SPOWAGE VI (@actionspouser) reported

    @EE Hi, I phoned up to replace £10 pack but an agent answered and tried to make me take out sim contract. This in turn has eaten my credit designated for £10 pack now I've but 22p pls help

  • eatcookexplore_ May (@eatcookexplore_) reported

    @JudithLewis @EE It’s shockingly bad isn’t it? At this rate, I’d get better speed with a dial up internet 😱. Sucks, as I have lots of work to do but struggling.

  • benedict_hughes benedict hughes (@benedict_hughes) reported

    @EE Your network is shite. You advertise contracts as 5g and never provied it..

  • BhavDahya Bhav Dahya (@BhavDahya) reported

    @EE after holding for 1hr 8m 44s the call has been disconnected from your end. Can I have complaints team phone number, or are their lines just as bad.

  • mattwgn1983 Matthew Wilkes. (@mattwgn1983) reported

    Dreadful signal across the board today @EE in WN2 area of wigan, no 3/4or 5G and terrible call connection with an age to wait to connect to the other person. Checked online says no issues but obviously not the case.

  • AntNumbers . (@AntNumbers) reported

    @Vocnord @EE Oh I hope you went to huge trouble to sort it

  • UmbridgeM Umbridge McManus (@UmbridgeM) reported

    @EE Password reset not the smoothest. Lag between set and login of a few minutes. Considering cache.

  • loukenders Lou (@loukenders) reported

    Three weeks without a phone. Thanks @O2 🙄🙄🙄🙄. Terrible customer service. @EE will you have me back? O2 are ****

  • BhavDahya Bhav Dahya (@BhavDahya) reported

    @EE absolutely disgraceful. Ordered phone on Monday and was sent email to contact you. 3rd day trying to get through been on hold for over 1hr and still waiting tonight again. Awful customer service

  • Mish_Moneypenny Cat Bab (@Mish_Moneypenny) reported

    @EE any chance you can change how long it takes to change a temporary greeting. 2 minutes just to change and save a greeting daily is a right pain in the behind. There’s an awful lot of waffle to cut through listening to before I’m able to change my greeting.