EE

EE Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/04/2026 05:10

March 04: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Wembley, Southwark, London, Islington, Worcester Park, Hammersmith, Croydon, Carshalton, Hounslow, Hackney, City of London, Northolt, City of Westminster, Uxbridge and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomIslington Wi-fi
United KingdomLondon Internet
United KingdomWorcester Park Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emmtinse Emma (@emmtinse) reported

    Is @EE down? I haven’t had signal all day today

  • YesToTheSuperL1 The Flush - 4/11/2022 / DCEU RIP 2013-2021 (@YesToTheSuperL1) reported

    @Reece7795 @EE Correct, why would I need a new charger if they want me to use my old one? Hmmmm before we got Galaxy buds as a pre order...now its a charger So so bad

  • AilsaRutter Ailsa Rutter OBE FKC 💙 (@AilsaRutter) reported

    @EE I have had no mobile signal since Storm Arwen. I know the local transmitter was damaged, and no sign of it being sorted soon. Will there be some discount to my account please?

  • 06Mikolaj 06_mikolaj (@06Mikolaj) reported

    @beanz2809 @EE This is starting to be a joke their signal has been terrible for over two weeks over here in Bristol. I've been maxing out at 2 bars

  • theblackstrat THEBLACKSTRAT (@theblackstrat) reported

    @EE when I open a complaint about my contract isn’t it policy to ask if I’m happy with the resolution before closing it ?? I’m still not satisfied with BT/EE and so it should be open and escalated

  • Spezzington LifeIsDifficultEnough (@Spezzington) reported

    @EE have you got an EE broadband account? Do you know why its gone down again this evening?

  • dpayne435 Darren 67 🌟🌟🌟🌟🌟🌟 (@dpayne435) reported

    @EE I unplugged Bt box and plugged in Ee box, why should there be issues, I've had no heating no TV, No alexa, everything needs WiFi, what a **** show from you Guys

  • cer0deacer0 Ms Harkness ❤️ (@cer0deacer0) reported

    @ThreeUKSupport Then I was missold a contract, will be contract your representatives ASAP. This is why @EE will always be the best network.

  • betchykins Rebecca Jones (@betchykins) reported

    @EE there seems to be an issue with my mums acc. She’s got an unlimited data package which we have proof of purchase for yet she’s had a message today saying she’s got 2gb or her 12gb of data left!! Iv had a look for her and it does show only 12 when it should be unlimited!!!

  • Linzaye L (@Linzaye) reported

    @EE got no internet connection on my mobile phone (only wifi)…is something down in the area? NE10 Gateshead.