EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Waltham Forest, London, Hackney, Warlingham, City of London, Southwark, City of Westminster, Borehamwood, Hammersmith, Paddington, Wandsworth, Croydon, Muswell Hill, Wandsworth and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Waltham Forest |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE I have tried these but still not working. Still says SIM not provisioned for voice call
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Rikki Lawton
(@Rikkilawton) reported
from
Borehamwood, England
@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE Hi, this issue has been resolved. I had to get a new SIM card
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Boris Dighe
(@BoDighe) reported
from
Harrow Weald, England
Just had to unfollow the official @EE account due to constantly having my timeline filled up with far right white nationalist rubbish because 'EE follows them'... Don't want to see it as extremely bad for my mental well being 😔
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!
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Andrew Mawson
(@amawson) reported
from
Tottenham, England
@EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Deb
(@xangelxbabyx) reported
@ee I still don’t understand how a customer of over 10 years pays the same has a new customer. I’ve got no discounts yet again for an upgrade. One week it says I have the next I haven’t. Might need to change companies soon.
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vikki
(@viklovett) reported
@EE I’ve recently taken a new 2 years contract out with you guys and I now may as well be using smoke signals. The signal is so bad I’ve given up making calls and told people on fb to not even bother calling me but to message instead. What are my options? #EE
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Barry Perry
(@gambite69) reported
@EE Weak signal not good
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💙🏆Dave🏆💙 ⭐⭐
(@Dickturpin02) reported
@BTBusiness Answering the phone promptly, calling back when asked to and not ignoring raised complaints might be a good starting point. @BTBusiness customer service at its worst closely followed by @EE never again….
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Woirlich
(@freya_woolrich) reported
@EE is so painfully slow 2nite.good job i on p.a.y.g..i ll switch next month
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Barry Perry
(@gambite69) reported
@EE Apart from lack of signal
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xXx
(@ImmaStar26) reported
@EE Is your site down? I’m trying to top up online but the page where I enter my mobile number just freezes
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Tessa Rose 💙
(@tishtoshtess) reported
@EE my network has been down for 24 hours now, what's going on?
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Lexiee Gatward
(@GatwardLexiee) reported
@EE can I have some help please?
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Patrick Rice FCMI
(@Patrick_Rice) reported
@EE - I need some help here... Your new F&F process is now online only. But when I enter the proper F&F code, it says INVALID. I rang up and Sales just said it wasn't a real code (it IS)! So my friend gave me a new one, and site still says NO! BRICK WALL here. What can I do?