EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 15 hours ago |
|
Hammersmith
|
Internet | 1 day ago |
|
London
|
Phone | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
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Croydon
|
Internet | 2 days ago |
|
City of Westminster
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Anna Trela (@TschesyaT) reported from Camberwell, England@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Adrian Bradley (@adebradley) reported from Croydon, England@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Baby J (@DisneyDreamer30) reported from Tottenham, England@EE Is there a problem with My Account? It says I have no devices and I need to add a number?
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Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Jonathan Morris (@jmcomms) reported from Camden Town, England@dazzabird @EE Never went further than Stratford tonight.
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Ari Gork (@arigork) reported from Camden Town, England@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Jason Coppin (@jason_coppin) reported from London, England@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Laura 🐐 (@Laura_Rads) reported from Wandsworth, England@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Andrea Gillis (@angegillis) reported from Lambeth, England@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Paul Harris (@slowalloon) reported from Hounslow, England@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Baby J (@DisneyDreamer30) reported from Tottenham, England@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!
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Neil Lux (@deluxie) reported from Harrow Weald, England@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren 💫 (@LozzaPen) reported@EE Since you guys didn't reply, unfortunately it's too late for me to sort this for Mum, but now we are having the exact same issue with Dad. Any ideas? Tried through the phone browser and a laptop and same everytime. Feel this is misleading.
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Jake Ross 🏴 (@JakeDRoss) reported@EE I’ve got a loyalty option of upgrading my phone. However I want a sim only contract now !? Can you help please
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Kathryn Peddie (@firstboatbird) reported@EE Trying to change phones but apparently I can't get my new sim to work as your website is down
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Paul 💙 (@gaygrunger) reported@EE Thanks. Yes I am existing customer.
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Lovlife (@GmLovlife) reported@EE You need to fix your website when ever I login to EE to check my upgrade options it goes back to login page and asks me to login again
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Karen Jones (@KSFJ1) reported@EE extremely poor customer service, my elderly father has been fobbed off by your Chester store on and off since 31st July and because of your incompetence he’s been without a phone totally for 3 weeks. Disappointing when he’s been with you for about 13 years!
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KirstyWallace (@kirsty_cwallace) reportedAnyone else had problems with their Samsung S20 Ultra? Especially after a year of having it?? @SamsungHelpUK @EE #Samsung My screen now works about 40-50% of the time. It constantly freezes, doesn't always charge and I can constantly see my keyboard even when my phone is locked.
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Sarah Jones #21 (@jonesy_laaa) reported@EE yet again when everton play, I get NO signal on 5G. Yet you say there’s no fault… clearly there is when I can’t use my phone at all. Fed up of this.
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Tim (@coastie61) reported@EE this is my third tweet. No response to the previous two. How are you compensating customers for the loss of service in #BN2 area. No full days service for 9 days now? #EE #BRIGHTON
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Graham Cooper (@GraCooper) reported@EE what has happened to your mobile internet recently? I've never had a problem until the past couple of weeks, but now it's either incredibly slow, or non existant, leaving me without access to the Internet in many places.