EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/07/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hackney, London, Wandsworth, Kensington, Uxbridge, Ealing, Southwark, Purley, Croydon, Waltham Forest, Hammersmith, Wembley, Islington, Worcester Park and Carshalton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Phone
United KingdomWandsworth Phone
United KingdomKensington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • amawson Andrew Mawson (@amawson) reported from Tottenham, England

    @EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • pascalles_p Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ljc109 Liam (@ljc109) reported

    @me_shazz @EE @Ofcom I'd never ignore you bae

  • Maale46864025 Maale (@Maale46864025) reported

    @EE for f.... sake, can you take this senseless advert of snake down!

  • whydarylwhy Daryl🤙🏻 (@whydarylwhy) reported

    @EE Hey, router hasn’t arrived, was supposed to arrive over a week ago, they’re without broadband now for a week, need urgent help please

  • cjmrav CJ (@cjmrav) reported

    @EE I’ve just been contacted from 020 7388 4874 pretending to offer me a 45% discount on my EE contract. Letting you know as looks like fraudsters have stolen customer details and are calling them.

  • samapur Rajesh Patel (@samapur) reported

    @EE @eehelp Still waiting! Scanner in the shop doesn't work in Harrow. I have been to this store 3 times now and waited an hour each time. Telephone support is can't help. I can be without my phone

  • CaptainFurbs Sez (@CaptainFurbs) reported

    @EE where can I get updates on broadband outage? Just gone down over here!

  • rith54 samoht hcir #FTEU (@rith54) reported

    @EE @OpenreachHelp Have to say #EE have been great regarding my line fault. #BT on the other hand.. total ****. No landline,no broadband & no mobile signal means I'm back in the 80's. How the **** does a line fault take 2 weeks to fix in this day&age 🤔 #takingthepiss

  • WendyCo86164010 Wendy Cook (@WendyCo86164010) reported

    @EE , I ordered a new phone pixel 7 for my son in July. Offer included pixel earbuds. Haven't heard anything or been contacted with a code to redeem the free earbuds. Can you help? Website rubbish!!

  • themightyi35 graeme (@themightyi35) reported

    @EE why is there barely any Internet signal in Bellshill?

  • webb_stu Stu Shepherd (@webb_stu) reported

    Come on @EE get your act together, you make an error with my bill, you apologise saying you will fix it then you suspend my account