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EE outages and service status in Richmond, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wembley, London, Leatherhead, Croydon, City of London, City of Westminster, Southwark, Hammersmith, Lambeth, Tower Hamlets, Wandsworth, Greenford, Thornton Heath, Stanmore, and Hounslow.

CityProblem TypeReport Time
Wembley Internet 8 hours ago
London Internet 12 hours ago
Leatherhead Internet 13 hours ago
Croydon Internet 14 hours ago
City of London Phone 15 hours ago
London Internet 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • vodaka_orange
    shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • benwood
    Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • elusivemoment
    Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • vodaka_orange
    shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • pjgannon
    Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • FraserHardy_uk
    Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • vladyhell
    Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • Karen_1979
    Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • chrisahamer
    Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • mrdavidnunn
    David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • A_L_REID
    ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

  • vladyhell
    Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • Will527
    William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • damokins82
    Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • A_L_REID
    ALRII (@A_L_REID) reported from Islington, England

    @EE This is not a one off issue it is CONSTANT

  • TashaBrowne
    natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • DrunkRes
    Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • josephjcrone
    Joseph Crone STYLIST (@josephjcrone) reported

    @EE poor customer service lately, can't get through on phone in the evenings as the wait times are so long it just ends the call due to lines closing before customer services will have time to answer call, my phone is damaged and no one sorting it out for me, what should I do? 🤷🏻

  • TonyEdward12
    Tony edward (@TonyEdward12) reported

    @MartinSLewis Martin any advice to help me got a brand new iPhone 14 pro had it 6 days and didn’t have it insured yet and got robbed in the street Wednesday night by a scumbag on a electric bike and @EE have no compassion and tell me i have to pay the 24 month contract still

  • Becuri0us
    Demi (@Becuri0us) reported

    @EE #badservice #nodata why are you not responding to calls, messages or technical issues. My children have no data so their location services don't work when they are away from me. For days now. I'm paying for no service. Will I get a refund?

  • GomReggie
    Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Why is your customer service so awful?!!! Why are your staff repeatedly not able to get my account details up on their screens?!!!!!! I am seriously thinking of changing to another network!!!! It couldn't be any worse than #EE!!!!!

  • WasPlodders
    Steve 🇬🇧🇺🇦 (@WasPlodders) reported

    @EE Hi grant thanks for the contact. I did report it a few days ago yet no issue was found with local signal. I've had great signal for years and now regularly 3 to 4 meg speed. I may have to check my router and 4g antenna. I just noticed from forums that there seems to

  • andycparsons
    Andy Parsons (@andycparsons) reported

    @EE I work for BT and still nobody from the ee department has contacted me about an issue I've got trying to upgrade....I've gave in now after 4 phone calls, seems nobody knows what they're doing.

  • ohsebsebseb
    ohseb (@ohsebsebseb) reported

    @nickrf1966 @EE Thank for letting me know. This has been doing my head in! I'm paying too much for this phone as it is on contract and they're gaslighting me! Ignoring comments, asking me to read FAQs, reset the mobile after text message is sent to me, reset the network settings. All GUFF.

  • William__1980
    William Black (@William__1980) reported

    @EE is there a fault with your online help page? trying to message someone regarding my phone not turning on and the "Start conversation" box never appears.

  • Dinesy666
    Sammi Dines (@Dinesy666) reported

    @EE very disappointed with your services at the moment!!! Nothing but issues with my bill since July and no one seems to be able to sort it. Can't wait for my contract to be up!!!

  • GomReggie
    Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Your service is an ABSOLUTE SHAMBLES!!!!! #EE