EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, East Molesey, Wandsworth, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago
East Molesey	Phone	4 days ago
Wandsworth	Internet	6 days ago
Hammersmith	Phone	8 days ago
Hammersmith	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  DarkBeige (@Beige29) reported 35 seconds ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 49 seconds ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Shanny (@MissShannyToms) reported 4 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 8 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Lucy Callis (@lcallis) reported 12 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Jimmy (@jimmyb01) reported 15 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Mariam Michtawi (@MariamMichtawi) reported 16 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  James (@jfkent93) reported 18 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Richard Knights (@dknights) reported 27 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  gillian nichols counselling (@NicholsGillian) reported 32 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Gavin Murray (@therealgavinm) reported 32 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Jack Holliday (@JHollid) reported 36 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Gary Bott (@RevBott) reported 41 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  CFCHadders (@NeilHadley2) reported 43 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Matthew Barber (@Matt_Barber4500) reported 45 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Depraved Acid (@DepravedAcid) reported 45 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  James Vertigan (@jamesvertigan) reported 47 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Neil Higley (@NeilHigley) reported 51 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Lady Vix Seaxman (@VixSeaman) reported 58 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Anit (@anit3) reported 59 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 2 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 3 minutes ago

  EE BROADBAND I PROMISE YOU I WILL HAVE YOUR HEAD @EE FIX MY **** NOWWWUUHHHHHGGHHH

• 
  Marks (@marksy316) reported 4 minutes ago

  @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect

• 
  liz coombes (@lacoombes) reported 6 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  kelefc79 (@kelefc79) reported 7 minutes ago

  No signal in work. Nottingham. Sort it out @EE

• 
  Rhys (@Rhysdude) reported 7 minutes ago

  @EE I'd have expected it to be a case as simple as updating mailing lists the same way you remove my EIN. I don't have the energy to speak with someone over the phone for it, I'll just set all emails from that address to go straight into the deleted items, appreciate the support.

• 
  Lolren (@Lolren91) reported 8 minutes ago

  @EE tried to renew my contract and agreed on a price and the agent is like "don't worry about the contract the pricing is wrong but it's right on my end" ??? Do you think I'm stupid? I've not signed anything and now it's gone through? I've had confirmation emails. Unwind this now

• 
  Damon Cochrane (@DamonCochrane1) reported 12 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

• 
  Colin Robertson (@rober88912) reported 17 minutes ago

  @DerekAllan61 @EE They are terrible derek. Worst company ever.

• 
  Curtis Evans (@bladestylez02) reported 18 minutes ago

  @Celtix14 @EE same problem here dom