EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, East Molesey, Wandsworth, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	3 days ago
East Molesey	Phone	5 days ago
Wandsworth	Internet	7 days ago
Hammersmith	Phone	9 days ago
Hammersmith	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Luis Andrés (@Luis_AndresM) reported 1 minute ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 10 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Mohamed Mahdi (@Mohamed87268245) reported 15 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Stephen Tilney (@Stephen_Tilney) reported 16 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Pawlie (@Si11y3gg) reported 18 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Vìncere. (@VictorJ1987) reported 21 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Dell Smith (@HowardDellSmit1) reported 24 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Richard Knights (@dknights) reported 34 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Paul Modley (@pmodley) reported 37 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Dave Ahern (@CorkGourmetGuy) reported 37 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Ewan Stevenson (@EwanJStevenson) reported 38 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Neil Higley (@NeilHigley) reported 39 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Cheryl Cavanagh (@xchezzacx) reported 39 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Damien (@Damien93) reported 46 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Anit (@anit3) reported 46 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Shanny (@MissShannyToms) reported 47 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  DarkBeige (@Beige29) reported 51 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 52 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Farhoud Chaparian (@ChaparianF) reported 54 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 57 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sajjad El Patron (@SajjadElPatron) reported 2 minutes ago

  @EE We order a TV and it’s damaged. I spoke to the customer service more than 1 hour and 1 person ask all the details and waste 20,25 minutes and pass the phone to another and she asked me the same questions and pass to the other. EE supply chain giving a time slot 9am to 5pm 1/1

• 
  Danny Healy (@DannyHealy9) reported 3 minutes ago

  Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

• 
  JamesNStringer (@MrJNStringer) reported 7 minutes ago

  @EE how on earth can you have 4 bars of signal and 5G and yet you can’t do anything online. Horrendous!

• 
  Kev (@vpharm) reported 9 minutes ago

  @EE im not a customer & dont feel comfortable giving my surname & date of birth. Especially as EE was fined for data breach & by ofcom millions of pounds. I will give person who claims to live at my address their account number, my address as they claim to live here & my phone #

• 
  Fi (@LetsTweetPotter) reported 9 minutes ago

  @EE I already have. They just said theres no such thing, which seems a bit silly. When people cancel last minute do those appointments just go unused? Can I not just plug in the stuff myself and then you activate it?

• 
  Kris (@omgdoughnut_) reported 10 minutes ago

  @EE just some feedback, change your delivery company. DPD say they attempted delivery when I’ve been in all day waiting and tracking their driver. Their support is non existent too. Frustrated is taking it mildly!

• 
  Fuzzy Duck (@BoatingFuzzy) reported 10 minutes ago

  @EE @barrytardy EE can you confirm that he can cancel under DSR.

• 
  Teds (@Tedtalks13) reported 10 minutes ago

  @EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA

• 
  Mat🅰dor© (@Tat_TvamAsi) reported 16 minutes ago

  @EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE

• 
  peter wilson (@wilsonpeter48) reported 17 minutes ago

  @EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps