EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Wembley, Hammersmith, City of Westminster, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
Southwark
|
Wi-fi | 1 hour ago |
|
Croydon
|
Total Blackout | 6 hours ago |
|
London
|
Internet | 7 hours ago |
|
London
|
10 hours ago | |
|
Wembley
|
Internet | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Gavin Murray (@therealgavinm) reported from Brentford, England@EE why is your signal so crap around the stadium you sponsor #wembley
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England@EE I never got a reply to my message about sponsorship
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🧘🏾♀️ (@bukkushan) reported from Croydon, England@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Karen Smith (@KarenSm68145774) reported from Camberwell, England@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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Helen Dixon (@HelendixonHelen) reported from Richmond, England@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Randombiz (@RandomBiz) reported from Esher, England@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Steve Norris (@stevejnorris) reported from Lambeth, England@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Victoria Seaman (@VixSeaman) reported from Hounslow, EnglandDear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Gareth Thompson (@gareth78t) reported from Hillingdon, England@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Gel (@nash_gelnash) reported from Camden Town, England@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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Lord Panache (@RicciQueens) reported from Wandsworth, England@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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David Oxley (@davidoxley1982) reported from Islington, England@EE are getting so bad with loyal customers..
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It's me, John (@johnrahers) reported from Lambeth, England@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ellasonmi451 (@ellasonmi451) reported@EE Hi Jo. I wish to give a feed back about my latest purchase in the St David shopping centre store in Cardiff.I was a bit frantic when I reach the store.i dropped my phone in water and was acting up. Abdul or Abs was truly helpful , professional and patience,he help in my purchase.
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Susan Pugh (@suepugh10) reported@EE Morning @ee. I’m hoping that after a busy weekend someone will be able to help me with my “SIM not allowed” issue. I’ve been trying to contact someone all weekend but either get cut off during phone calls and no responses to my DMs. Thank you.
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Ian Campbell (@ianjcam) reportedSo @EE are making life hard, very unusual as they used to have the best solution led customer service ever - Another casualty of the COVID excuse?
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Simon Roberts (@simonrobots) reported@EE Every week for the last 4 your service has broken / slowed to a crawl for at least a day. Absolutely unacceptable. Your service returns to normal at weekends, but breaks during the week. Why should I be paying for this? What's the explanation for it?
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Unz👑 (@curt_unwin) reported@O2 quality from you lot tbf. Wait over an hour to speak to someone and then put the phone down on me. Twice this happened. Announce move to @EE
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Laura (@_Laura_Love) reported@EE My brothers had no signal from your network for nearly a week now and cannot make or recieve calls- what is the issue?is it regional? The bill is expensive for a rubbish service! when will it be rectified?????
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Nathan (@Nathano_93) reportedMy Internet just went off 3 times tonight, twice during a tournament I've paid to enter. All these issues recently and I'm still paying full price for my broadband, this isn't fair. @EE
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Jay Burgess (@burgess6016) reported@EE Why when the last update for your app is asking me to re-login and when I put my details it say they are not recognised and to I need to rest my password but on the website it’s all working fine
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Victoria Sykes (@Torakate) reported@EmmaDPhotos @EE Yes I am! Had the same problem last week (and the same message/number of hours of maintenance given...)
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Amrit Kang (@Amritkang1) reported@EE Hi could you tell me if there and issue with coverage in my area. i cant find anything on the website to show any issues. I have had no reception all morning on both my phones.