EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hounslow, City of Westminster, Southwark, Camden Town, Harringay, Wandsworth, Watford, Hampstead, Wembley, City of London, Harrow, Croydon, Hackney and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hounslow |
Wi-fi | |
| London |
Phone | |
| City of Westminster |
Internet | |
| Southwark |
Wi-fi | |
| Camden Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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G R A Y B U R N
(@PaulGrayburn) reported
from
City of London, England
@EE But I’m expected to carry on paying for a poor service?
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with My Account? It says I have no devices and I need to add a number?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Neil Lux
(@deluxie) reported
from
Harrow Weald, England
@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Adam Dent
(@Dent29Dent) reported
from
Tottenham, England
@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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PHG 🚖 🌻
(@privatehireguy) reported
@EE I’ve been signed out & can’t sign back in (using my phone number) to iMessage this morning. Any issues? NB-ive restarted the phone and toggled mobile data off and on again, still no joy,
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nathan davis
(@withnail69) reported
@bazsharp @EE I was in Greece last year and stranded at the airport. I couldn’t make one call. Every call would ring once and then disconnect. They still tried to charge me for the calls and it was all blamed on the Greek phone network which was fine
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Mass Eye
(@Masai_Williams) reported
@EE Actually not so good and yeah from a dodgy mobile number I was pretty distracted earlier on so far no damage on any of the cards used for the shipping & have frozen them until such a time as one replaced them can't believe I even fell for that one but I'm definitely off the boik
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Jay
(@Piercedtradie) reported
@EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.
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Andrew N
(@thegreatnev) reported
@EE broadband down in SE16
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Grumpy 2.0
(@4242Bruce) reported
@bazsharp @EE Because it's not included in your contract I guess. That's a you problem.
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Brett
(@BrettOfTheSouth) reported
A 40 minuet wait for @EE live chat help? Try 1 hr and 25 and counting
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Dr Katie Cairns
(@kiityc) reported
@EE Given I’m waiting for your response to my complaint to your DPO, I don’t think blocking you is a good idea.
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pete kilty❗
(@petekilty) reported
from
Consett, England
@EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!
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𝙍𝙪𝙗𝙗𝙚𝙧𝙏𝙤𝙚𝙩𝙝𝙚𝘿𝙚𝙖𝙛𝙂𝙪𝙮
(@RTTheDeafGuy) reported
Why is the @EE so bad to use!! Nothing ever loads correctly or takes forever to load. Two “updates” in the last 2 nights have reset my app completely 🙄