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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, and Hayes.

CityProblem TypeReport Time
London Phone 2 hours ago
Croydon Internet 17 hours ago
Croydon Internet 21 hours ago
City of Westminster Internet 21 hours ago
London Wi-fi 21 hours ago
Southwark Internet 21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • nicholasburlin
    Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • quocdang
    Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • Jrake93
    Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • ICEMAN2372
    BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • HeadshotsDaniel
    Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • sparkyjm1974
    Jason Miller (@sparkyjm1974) reported from City of London, England

    @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • quocdang
    Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • sparkyjm1974
    Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • nash_gelnash
    Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • absentxminded
    Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • edwinca24954871
    Edwin Caviedes (@edwinca24954871) reported

    @EE I have to say EE became the worst network since the pandemic. Even if you try to speak with Tech or customer services between 8am-11am or 5pm-7pm is basically a NO, you wait at least 45 minutes, if no the line drops because of their poor network. Very upset.

  • Livdefina1
    LIV DEFINA (@Livdefina1) reported

    @EE please can I get some help

  • LxGeorgie
    ☯ Serenity & Sage ☯ (@LxGeorgie) reported

    @EE your service is quite terrible. I was on the train for an hour and a half and had data or reception at all..

  • _kerriajones
    Kerri (@_kerriajones) reported

    @EE any issues in the CF42-CF40 area? Haven't had much or any signal since last night

  • SCO0oooooo
    seann. (@SCO0oooooo) reported

    @EE @farmyonce How **** is this service, it's a 3 day old message! I've had no signal and all I want to know is whether it's down or not? Will you be back to me in 3 days?

  • ashlingdh
    ashling (@ashlingdh) reported

    @EE No signal is still out in the centre of town! I got really stuck yesterday when I needed to make an urgent call and couldn't

  • StephenMcCutche
    Stephen McCutcheon (@StephenMcCutche) reported

    @EE Hi there this got sorted but i still aint happy with the poor customer service from EE

  • jubu8
    Jules ♧ (@jubu8) reported

    @EE I have spent 2 hours trying to msg via the app . .have been scammed for 3 payments of £50 for q scam upgrade and no resolution . .never again ee @02 here I come

  • mikercameron
    Guru Mike Cameron (@mikercameron) reported

    @sputniksteve @virginmedia @EE Also, I really miss my EE mobile service. The virgin mobile service is horrendous.

  • NadioG
    Nadio Granata (@NadioG) reported from Huddersfield, England

    @EE Where does it allow me to cancel an out of date plan on your website? I’m going nuts looking for it!!!