EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, and Ealing.

City	Problem Type	Report Time
Wandsworth	Internet	13 hours ago
Hammersmith	Internet	5 days ago
Hammersmith	Wi-fi	5 days ago
Hammersmith	Wi-fi	5 days ago
Hammersmith	Wi-fi	5 days ago
Wandsworth	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Niki Hutchinson (@nikihutchinson) reported 6 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 7 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Jade Sharp (@jadesharp1992) reported 10 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Geo (@geometric) reported 11 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Kurt Kiefer (@k1rtk) reported 11 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Vìncere. (@VictorJ1987) reported 14 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Neil Higley (@NeilHigley) reported 16 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Doug (@dougmortonagain) reported 16 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Lucy Callis (@lcallis) reported 18 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Helen Dixon (@HelendixonHelen) reported 21 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  Nick Smith (@nicolasjsmith) reported 21 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  john durant (@johndurant63) reported 21 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Nick Swan (@MrNickSwan) reported 22 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Gavin Wrigley (@pheauteau) reported 24 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  CFCHadders (@NeilHadley2) reported 25 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Olga (@olgabudimir) reported 34 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Steve Fisher (@221Sociopath) reported 44 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Kerry Harrison (@kerrylou94) reported 49 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  MarleneJohnson (@MGVanessaJ) reported 56 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Stephen Tilney (@Stephen_Tilney) reported 60 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@AFCMattD) reported 5 minutes ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Jaws2 (@asanga747) reported 8 minutes ago

  @EE @TomTugendhat Try getting a phone signal at all in and around China Town in London

• 
  Ryan Earley (@earleylad) reported 15 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options

• 
  Patty (@ale2883) reported 17 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  Sarah Dixon (@SiDix67) reported 22 minutes ago

  @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

• 
  Gareth Owen (@gjo2405) reported 22 minutes ago

  @EE been trying all day to speak to someone about my WiFi router which can’t hold devices to it. Keep going through the text and waiting for someone to call. Seriously considering leaving. V poor service

• 
  Alun Morgan (@Broomrig) reported 26 minutes ago

  @ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.

• 
  Mark Harper (@MarkHarper99) reported 27 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported 27 minutes ago

  @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

• 
  debra blakley (@debrablakley1) reported 28 minutes ago

  @EE my husband can’t connect on his EE account in USA . He has no phone service. Please can you help his number 07949399134