EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 9 hours ago |
|
Croydon
|
Internet | 13 hours ago |
|
City of Westminster
|
Internet | 13 hours ago |
|
London
|
Wi-fi | 13 hours ago |
|
Southwark
|
Internet | 14 hours ago |
|
Croydon
|
Wi-fi | 2 days ago |
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Stephen McGlynn 🏴 (@StephenMcGlynn) reported from Merton, England@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Jason Miller (@sparkyjm1974) reported from City of London, England@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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Lucy. (@Lgandara93) reported from Ealing, England@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Hannah (@absentxminded) reported from Spelthorne District, EnglandGreat work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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David Cheung (@AviatorDavid) reported from Hillingdon, England@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England@malmborg Damn it... I thought that was bound for an @ee billboard!
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Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Dave Arnold 🏳️🌈 (@DaveArnold91) reported from Camberwell, England@EE Data speed is very slow sometimes less than 5Mb/s
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paula long (@slex_542865) reported from Leatherhead, England@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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David Cheung (@AviatorDavid) reported from Ealing, England@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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John (@SaffaJohn) reported from City of London, England@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England@EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U
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Alex King (@alexkingtweets) reported from Merton, England@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Quoc (@quocdang) reported from Camberwell, England@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Quoc (@quocdang) reported from Camberwell, England@VodafoneUK @EE 12 days still have the same issue....
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Jason Miller (@sparkyjm1974) reported from City of London, England@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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David Cheung (@AviatorDavid) reported from Hillingdon, England@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Shane Gillespie (@ShaneGillespie) reported from London, EnglandI’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Andy Coxon (@andycoxonuk) reported from London, England@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
EE Issues Reports
Latest outage, problems and issue reports in social media:
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joel Slater (@joelSla20664641) reported@EE internet in Doncaster has not been working now for 5 hours, have tried multiple restarts and refresh’s on the router and it’s still not working.
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Gregor Henderson (@GregorWell) reported@EE I have been trying to solve a roaming problem since 21 November. I am in Italy and cannot access mobile data. I have called customer services several times and tech support. Still not solved. Please can you help?
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Ali Dixon (@Ali_J_Dixon) reported@EE well thank you very much EE, I’m a loyal mobile phone customer and want to cancel my 4G wifi contract as it doesn’t work in my area. Can’t get on social media, Netflix etc. been told cancel cost is £462 but will only cost £300 to let it run. Absolutely disgusting treatment
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JL💙 (@James_R_Lindsay) reported@EE No. But it dropped shortly after an hour. My call was never life threatening, but if your network is cutting off calls to 111 you may be complicit in someone's recovery. You need to look into this. It's now in the public domain.
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Graham Lloyd (@GrahamL20411470) reported@EE The person using 07497348686 said they were from santander bank, fraud dept he was trying to obtain details about my father who had past away recently. I have spoken to the bank & given them details. they confirmed they do not use mobile no the network used is yours EE
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london cabbie 🚕💨 (@greenbadge18) reported@EE are you having trouble getting iPhone 13’s to your shops
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Gareth Lister (@glist1976) reported@EE No Network in my area since Saturday evening. Status checker said then (and still does) 16 hours until good service resumes. This is not good enough. When can I expect this to be fixed?
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Charlie The Bitchilante 🏴🇺🇦 (@dimamynedd) reported@EE I have been with you for over a decade. Your customer service and not helping today was horrific.
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Dan (@TheDanPollitt_) reported@EE Hi, when I told your messaging service they told me it was fake and to report it. When I called you help line they told me it was fake and to report it. But it was genuine ? Everything’s sorted now anyway
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VFL Bolton Wanderers (@WanderersMate) reported@EE fix your internet *******