EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/18/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Waltham Forest, London, Sutton, Wembley, Streatham, City of London, Hackney, Twickenham, Croydon, Wandsworth, Purley, Southwark, Paddington, Islington and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomSutton Phone
United KingdomWembley Total Blackout
United KingdomStreatham Internet

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • Azer__Turan Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • yehbmb Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dawn_BHAH_Stone Dawn Stone (@Dawn_BHAH_Stone) reported

    @uglybloke4 @EE I'm still trying to get it resolved. Never had this problem until the app upgraded and changed

  • heathdownes Heath Downes (@heathdownes) reported

    @EE so not only did I spend £50 on the mini router, I’ve spent £100 on data and now £55 on phone calls. Not bad for one month’s worth of temporary internet. 🥵😡🤬🤯

  • Sofs4freedom coolerchick (@Sofs4freedom) reported

    @EE inept customer service reps removed my 100 gb per month recurring. How and why??? No refund. Just a removal. Continued #badcustomerservice and ignored emails. What's going on???

  • elaine8275 Elaine (@elaine8275) reported

    @EE please explain why after being charged £218 for an early upgrade (no issue, my choice) my first bill is £161 when my plan is £59 per month? Surely when you charge someone for an early upgrade there should be no hidden costs?

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 @DisneyPlusUK So you have money to invest in opening a lounge yet won’t spend to improve your signal service…I’m paying a lot each month and the best you give me is 3G or GPRS…your response just use my wifi…are you paying for my wifi…no…have you considered selling your company to @EE ?

  • paul_CPSU Paul Stephenson (@paul_CPSU) reported

    @EE Never heard anything back from direct message to EE. Only advice is to avoid them. Really poor customer service.

  • ConorGLawson conor xcx (@ConorGLawson) reported

    .@EE my Wi-Fi has been cutting out all night pls send help xxxxxxxxxx

  • MadMama58 Reverand mama🇬🇧 (@MadMama58) reported

    @EE why don’t you ever answer the phone. Been holding for 40 minutes trying to resolve an issue if your making. Ready to throw the phone now 🤬🤬

  • adrianwathes Adrian Wathes (@adrianwathes) reported

    @EE @ee do you only service Leeds, as I constantly see this ad, but live nowhere near (and I'm on ee)...

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.