EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hounslow, Hammersmith, Southall, Kensington, Wembley, Ealing, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.

City	Problem Type	Report Time
Hounslow	Total Blackout	18 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Southall	Internet	5 days ago
Kensington	Phone	6 days ago
Wembley	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jade Sharp (@jadesharp1992) reported 2 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Luis Andrés (@Luis_AndresM) reported 7 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  paul massey (@mass1976p) reported 8 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Wes Baggaley (@wesdbag) reported 19 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Theresa Godly (@GodlyTheresa) reported 23 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Geo (@geometric) reported 23 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Jonny Pugsley (@jonathonfp) reported 28 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Laura 🐐 (@Laura_Rads) reported 30 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Lord Panache (@RicciQueens) reported 31 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Niki Hutchinson (@nikihutchinson) reported 40 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Victoria Seaman (@VixSeaman) reported 41 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 44 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 44 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Paul Harris (@slowalloon) reported 47 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  The Big Bakes (@TheBig_Bakes) reported 48 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 48 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  James (@jfkent93) reported 49 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Doug (@dougmortonagain) reported 50 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 56 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 58 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  blueShrew (@totfinsol) reported 4 minutes ago

  @EE Gonna cost me £££££ maybe £20 to get a service you should provide for your customers who maybe just in this type of situation.

• 
  Christopher Tracy (@Milnero4) reported 6 minutes ago

  @EE Still not had a response to my complaint from a week ago.

• 
  K🐧🤘🌻🌱🏊‍♀️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purplepenguin81) reported 8 minutes ago

  Is it normal for @EE staff to knock on doors at 730pm and ask if u are a ee broadband customer and that work will be carried out over the next 3 weeks? We are not EE customers. Wouldn't have she had known this. Shouldn't we get a leaflet saying our broadband may get affected?

• 
  Myke Parrott (@Mykep85) reported 11 minutes ago

  Just made a business account with @EE and their service is the ******* WORST I’ve ever had. Absolute load of clowns

• 
  Rob (@robdrfc4eva) reported 14 minutes ago

  @EE @paulmatt86 This is the same for all uk mobile providers. In Croatia i can get a signal in the middle of the sea on my way to brač island but cant get a.signal in the Lake District

• 
  Greg (@Peter_Gregory_H) reported 17 minutes ago

  @EE I’m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.

• 
  mṽsh (@shikariunite) reported 19 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Josh Jackson (@IamJoshJackson) reported 20 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Victoria Chamberlain (@LtlVlgCakery) reported 21 minutes ago

  @CustServ_Hub @EE Have I just given my details out to a scammer? I have just received a call from someone purporting to be EE Support who was very argumentative and rude. They hung up when I refused to download an app. Please tell me what is going on?

• 
  AVWFC Lionesses (@avwfclionesses) reported 24 minutes ago

  @Lionesses @EE Don’t want to have to login to your app. Where’s your web link??