EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Kensington, Wembley, Ealing, Hounslow, Hampton, East Molesey, Wandsworth, Feltham, Hayes, and Greenford.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Southall	Internet	3 days ago
Kensington	Phone	4 days ago
Wembley	Internet	5 days ago
Wembley	Phone	5 days ago
Ealing	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jamie Boyd (@JamieBoyd10) reported 3 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Jonny Pugsley (@jonathonfp) reported 3 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  LL.b (hons) Lawyer (@PNagle72) reported 4 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Luis Andrés (@Luis_AndresM) reported 4 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Charli R (@RojasLahoz) reported 8 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Damien (@Damien93) reported 9 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Nick Smith (@nicolasjsmith) reported 12 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Anit (@anit3) reported 15 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Lucy Callis (@lcallis) reported 19 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Pawlie (@Si11y3gg) reported 23 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Vìncere. (@VictorJ1987) reported 28 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  kev beaumont (@kevbeaumont1984) reported 28 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Kurt Kiefer (@k1rtk) reported 34 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Dave Ahern (@CorkGourmetGuy) reported 38 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Steve Fisher (@221Sociopath) reported 39 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Paul Modley (@pmodley) reported 47 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Lord Panache (@RicciQueens) reported 48 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Depraved Acid (@DepravedAcid) reported 50 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  paul massey (@mass1976p) reported 55 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  dominnique karetsos (@DKaretsos) reported 59 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendy Beech-Ward (@wendybeechward) reported 1 minute ago

  Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

• 
  Craig Newby (@Newby13Craig) reported 1 minute ago

  @EE Firstly thank you getting back to me much appreciated!!! I have tried that but off no help any advise @EE

• 
  Carlo Gibbs (@carlogibbs) reported 2 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Jon Pitts (@briavelsjon) reported 3 minutes ago

  @EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.

• 
  G E E T U P 💪🏼 (@dalli_72) reported 4 minutes ago

  @EE I need help now setting my device up me eSIM has disappeared and I only have an eSIM phone!!! 😭😭😭😭 can’t access data or anything

• 
  Mark H (@Lordylord) reported 8 minutes ago

  @EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)

• 
  Mr Gray (@Monetization26) reported 13 minutes ago

  @EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!

• 
  Kev (@KevlarBrock) reported 16 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  gilbert (@Gilbert_36174) reported 24 minutes ago

  @EE very disappointed in your false offer of some Buds. Voucher code doesn't work. Have phoned twice getting promises of a new code being sent & receiving nothing. Been with @EE forever but now having 2nd thoughts.

• 
  PH (@PHEFC83) reported 25 minutes ago

  @EE sneaky from you guys telling people to hang up and reply to a text for quicker service. Yet the number to reply to doesn’t work!!! 45min wait or text a number that isn’t working 🥴🥴🥴🥴