EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/18/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of Westminster, Hackney, Hammersmith, London, Hounslow, Gerrards Cross, Wembley, Mitcham, Wandsworth, Croydon, Woking, Southwark, Paddington, Richmond and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomHackney Internet
United KingdomHammersmith Phone
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomHackney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • Callum_Walker96 Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kittytonk Kathryn A 💙 #European #FBPE (@kittytonk) reported

    @StopFundingHate @EE I’ve been a happy customer for more than 20 years (through your various name changes). I will switch if you support hate and misinformation in the news. #DontFundGBNews Please don’t be an enabler of a further decline in UK news standards.

  • jbjowitt John Jowitt (@jbjowitt) reported

    @StopFundingHate Hi @EE, been a loyal customer since 2003. More than happy to jump ship if you advertise with gbnews. #DontFundGBNews

  • Stroller63 Colin Pritchard (@Stroller63) reported

    Hi @EE, Please ensure that you do not advertise on any media outlets that propogate hate. I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • mfcx5ec4 Elizabeth Connor (@mfcx5ec4) reported

    @EE Really struggling as I’ve had no broadband for 2 and a half weeks. I’m a teacher and I can’t deliver my lessons and support my students. @OpenreachHelp persistently cancelling call outs with no end in sight.

  • SpagnumT_Moss Spagnum Moss (@SpagnumT_Moss) reported

    @StopFundingHate @Ee @virginmedia I will immediately cancel my subscriptions if you choose to advertise on GBNews.

  • JanisBe02493655 Janis Berzins (@JanisBe02493655) reported

    @OneGethinLloyd @Femi_Sorry @EE Cancel them all then!! Big deal!

  • Andyg2015 Andy Gavin (@Andyg2015) reported

    @Femi_Sorry @EE Hi @EE, long standing customer, I will do the same...

  • aht1869 You can call me Al 🎷 (@aht1869) reported from Motherwell, Scotland

    @colinallcars_ @Femi_Sorry @EE In much the same way that I wouldn’t drag my baws over broken glass because, without having seen anyone do it, I know, perhaps prematurely, that it’s going to be ******* sore and a stupid idea. You don’t need to be a member of Mensa to work out what that channel would be like.

  • Michael60698973 Michael Farrell #FBPE🇮🇪🏴 (@Michael60698973) reported

    @EE don't support the new fascist new channel starting shortly in the UK.

  • _thenewx The New X (@_thenewx) reported

    @EE From a long-time customer, please #DontFundGBNews.