EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Wandsworth, Kensington, Uxbridge, Ealing, Southwark, Purley, Croydon, Waltham Forest, Hammersmith, Wembley, Islington, Worcester Park and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Phone | |
| Wandsworth |
Phone | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Gareth
(@GPCamies) reported
from
Watford, England
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zach🏴
(@zachacsmith) reported
@EE trying to upgrade my phone on your website but I keep getting an infinite spinning death wheel whenever I get to the last bit, tried two different phones, a laptop and even my Xbox! Help?
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Andrew Farrugia
(@ConjuredRundown) reported
@EE service dreadfull what up it
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Richard Taylor
(@voxterrier) reported
Come on @EE please sort out the "My EE" app. Fingerprint is never an option, PIN access intermittent. Even after multiple reinstalls.
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Skecko
(@skecko) reported
@EE I asked your support to change my plan to a pay as you go plan. Unfortunately that didn‘t happen and I‘m extremely dissatisfied with this. I would like for this to be done ASAP as I‘m travelling abroad soon!
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Lauren Coates
(@laurencoates93) reported
@EE I'm not a customer of yours yet, I'm trying to be one and its proving really difficult 😥
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Bethan Notley-Jones
(@Bethan_Nojo) reported
@EE how do you cancel a phone contract for a phone i no longer have
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Pers says Wear a mask!;🧡💙; 💙💛;✍;BLM
(@Public_Pers) reported
@EE Thanks, Naz. I didn't really want help - just the chance to vent in a way that wasn't screaming into a cushion! It's a persistent issue - the connection randomly drops out at intervals over a 24 hour period, then it behaves itself for a week or so.
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Immigrant Dr. Humbug
(@ToruOkada69) reported
@EE No. The problem reoccurred this evening. Repeated interruptions for 10-20 minutes in Hackney/London.
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Priya
(@priyar25) reported
@EE Can't activate roaming on my no. 4gt 2 send sms 2 150 b4 leaving UK. Can't rch cust servc, can't c 'start conversation' optn on d app anymr. Pls help.
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𝐄𝐋𝐋𝐈𝐄 𝐋𝐎𝐅𝐓𝐇𝐎𝐔𝐒𝐄
(@EllieLofthouse) reported
@EE supposed to be the best internet yet I hardily get signal 🙄