EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/11/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Wembley, London, Paddington, City of London, Wandsworth, Harringay, Uxbridge, Islington, Croydon, Southwark, City of Westminster, Tower Hamlets, Hammersmith, Kensington and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomCity of London Phone
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

  • custard71 𝕂𝕚𝕣𝕤𝕥𝕪 (@custard71) reported from Tottenham, England

    @EE my internet is down 🥺🥺🥺

  • billyscott31 Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, England

    Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • JaneStaiano Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pagneonpluto 876 🇯🇲 (@pagneonpluto) reported

    @tj_pyle @EE @O2 How’s your service with o2?

  • LuanDeakin Lu (@LuanDeakin) reported

    Never ever go with @bt_uk or @EE was asked to swap over, mis sold products, over billed and now on day 17 of trying to get a resolution. Was a decades long customer!

  • Mahgni David Ingham (@Mahgni) reported

    @EE my phone says emergency calls only!!!!!

  • f_kirkbride frank (@f_kirkbride) reported

    @ee is there an issue with the signal atm constantly on emergency calls and 5g just doesnt seem to be working

  • Mark66mitchell Mark Mitchell 🏁🧡🏁 (@Mark66mitchell) reported

    @EE my phone signal just lately has become virtually nonexistent. Have to rely on WiFi

  • Rulhania_UK Sandeep_Rulhania_UK (@Rulhania_UK) reported

    @EE @EE do you expect your customer to find fault in system and spend 1 hour with your guides to fix it and on top your guides are busy in closing the call or sales guides are focused on selling without due diligence

  • FrumpyGonads Karl (@FrumpyGonads) reported

    @EE hello, I'm trying to call 150 and it says the offices are closed? I need to pay before end of day today. Are you able to help me get a call back or explain why the office is closed? Thanks

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @EE Also very rude staff

  • Rulhania_UK Sandeep_Rulhania_UK (@Rulhania_UK) reported

    @EE @MarcAllera in case you can look into such concerns in your customer helpline team

  • David_G1ZQC David G1ZQC @Museum_Hub 🇷🇺 🇵🇸 🇬🇧 (@David_G1ZQC) reported

    @EE Thanks, that number is flagged as a scam, wanting bank details. I simply never respond to any cold callers... Perhaps a rethink of company policy is in order.?