EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Surbiton, Richmond, Kensington, Wandsworth, Kingston upon Thames, Wembley, Hounslow, Southall, Ealing, Twickenham, Greenford, and Hayes.

City	Problem Type	Report Time
Hammersmith	Wi-fi	10 hours ago
Hammersmith	Total Blackout	11 hours ago
Hammersmith	Internet	12 hours ago
Surbiton	Internet	5 days ago
Richmond	Total Blackout	5 days ago
Kensington	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Stephen Tilney (@Stephen_Tilney) reported 3 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 5 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Niki Hutchinson (@nikihutchinson) reported 9 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Kerry Harrison (@kerrylou94) reported 13 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Lucy Callis (@lcallis) reported 18 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Mohamed Mahdi (@Mohamed87268245) reported 19 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Gary Bott (@RevBott) reported 21 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  MarleneJohnson (@MGVanessaJ) reported 24 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  PM 🇺🇦 (@prasulm) reported 24 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 26 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Jack Holliday (@JHollid) reported 33 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Joe Wadsack (@vinesack) reported 39 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  CFCHadders (@NeilHadley2) reported 41 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Walee (@thebrownmayn) reported 41 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  ponkysue (@ponkysue2) reported 42 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Mohamed Mahdi (@Mohamed87268245) reported 43 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 46 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  john durant (@johndurant63) reported 51 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Teresa Walsh ● (@teresaspost) reported 51 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  James Vertigan (@jamesvertigan) reported 58 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Loughridge (@KLearn) reported 4 minutes ago

  @EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!

• 
  Leyton Wylde (@Wildster180774) reported 7 minutes ago from Erith, England

  @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

• 
  Rob Myers (@RobLMyers) reported 7 minutes ago

  @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

• 
  SaltyTech (@Captin__Caveman) reported 12 minutes ago

  @EE almost no signal in south worksop S80 2RS 😭😭😭

• 
  DML (@DMLYONDER) reported 12 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  Colin Raffell (@Newtonpop) reported 12 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

• 
  David H❤💙kings (parody of myself) 🦅 (@HookmeisterG) reported 14 minutes ago

  @EE having issues speaking to one of your stores that have mis-sold a phone and being redirected to your main contact number who are pushing me back to store so in lovely loop of not getting matter resolved.

• 
  Geraint 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tasaio_Khan) reported 15 minutes ago

  @EE You guys might have an issue with service in Wrexham, UK. And, somewhat amusingly, your report-a-problem page has a problem. May I report your report-a-problem problem so that I can report my actual problem problem? 🫡

• 
  Steve White (@SwimGardener) reported 17 minutes ago

  @EE your TV service is shite. Just recorded the indy 500 and guess what.. The recording finished before the race ended. Absolutely bollocks I'm paying you for a service you don't deliver. That is theft.

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 18 minutes ago

  can @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract