EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Camden Town, Wembley, City of Westminster, Southwark, Epsom, Northolt, London, Paddington, Hackney, City of London, Hammersmith, Harringay, Weybridge, Wandsworth and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Wi-fi | |
| Wembley |
Internet | |
| City of Westminster |
Phone | |
| Southwark |
Internet | |
| Epsom |
Internet | |
| Northolt |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Mo S
(@teamgeeza) reported
from
Watford, England
@EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE This is not a one off issue it is CONSTANT
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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Fraser Hardy
(@FraserHardy_uk) reported
from
City of London, England
@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Swift
(@paulswift36) reported
@EE no phone signal for the 3rd day. Any chance this is going to be fixed soon, you should offer something back got the inconvenience. I've got 4 lines that aren't working
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morganq_xo
(@XoMorganq) reported
@EE hi is the ee live chat service on today? As I’ve been trying to contact someone on it for hours and get nothing
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Craig Melson
(@craigmelson) reported
@EE @Jexo_XIII It’s really bad actually how you guys charge so much compared to everyone else. £40 for 1gb data and an older iPhone isn’t a good deal. It’s £579 brand new and you can get better sim only deals for <£10 a month
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Paul Andrews
(@QuinOfTheSouth) reported
@spyfromberlin @gloucesterrugby @EE Yeah I had no EE reception at all at Kingsholm, there were quite a few outside with the same problem. Luckily mine was in my iPhone wallet. Not sure if EE was down in the area yesterday or if it’s a regular issue.
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adrian
(@random_potter) reported
@EE Hi Rach, as far as I recall I just signed up to TV when I received the phone, So if I cancel the Apple subscription I will still have TV via the full works plan?
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︎َFLO DAY ᗢ
(@romanovapugh) reported
please help me @EE i can't call but please help
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colditz
(@spyfromberlin) reported
@QuinOfTheSouth @gloucesterrugby @EE Are you saying it’s poor reception for EE? I’m Vf but my pass was already in my Apple wallet
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Steve Woodward
(@stevewoody99) reported
@O2 just wanted to let you know your service and signal is the worst. Struggle to download anything if not on Wi-Fi. 4G 5G it doesn’t matter O2 is horrendous. Back to @EE I think atleast there you get the service you pay for
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Chris
(@MrChrisCParsons) reported
@EE Full fibre ? Full of ****.
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Vincent.
(@justmevincent) reported
@EE I called CS ,I have no signal/Internet.told EE got some problem in my area.Don't know when it will be working.Told use WiFi calling,or leave join another company.8 years with your company&that's it.Was given £25 line rental off.Told won't help next month if same. "Shocking"