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EE outages and service status in Richmond, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 8, 11:59 PM GMT+1.
  • 68% Internet (68%)
  • 16% Wi-fi (16%)
  • 13% Phone (13%)
  • 3% Total Blackout (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wembley, Hammersmith, Wandsworth, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, Ealing, Worcester Park, Feltham, Kensington, and Twickenham.

CityProblem TypeReport Time
Wembley Internet 4 days ago
Wembley Internet 7 days ago
Wembley Wi-fi 7 days ago
Wembley Wi-fi 7 days ago
Wembley Internet 7 days ago
Hammersmith Internet 8 days ago

Nearby cities with recent reports

Wembley

5 recent signals

4 days ago

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • maryyasmine
    #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • TheBig_Bakes
    The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • Praeceps69
    Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • RicciQueens
    Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • pheauteau
    Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • pmodley
    Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • TheChauffeur_
    Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emerald_nlt
    nicola-louise (@emerald_nlt) reported from North Dorset District, England

    @EE hi!👋🏻 having some issues with devices on my network…making the children very unhappy on Easter holidays during their iPad window! 🫠 please help!

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

  • Aldamski
    Adam Wheatley (@Aldamski) reported

    @EE please get your s**t together. I spent 90 mins last week on the phone for two calls in the same day to diagnose a fault and now you’ve forgotten to send one of the items you said was faulty. Of course I can’t speak to a human!! Dreadful. Can I terminate my contract?

  • TrophyPop_
    Tania 🩷✨ (@TrophyPop_) reported

    @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

  • dapsycool_
    Oladapo Aina (@dapsycool_) reported

    @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

  • SebParkinson
    Seb (@SebParkinson) reported

    Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

  • willhutt92
    Will Hutt (@willhutt92) reported

    Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!

  • freakknight
    Victor Knight (@freakknight) reported

    @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

  • emstusimba
    emma wing (@emstusimba) reported

    @EE keep having issues with text messages not going through/ sending. Very frustrating

  • bartisimmo
    working class hero (@bartisimmo) reported

    @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks