EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Ealing, Hammersmith, Wembley, Hounslow, Southall, Hampton, East Molesey, Wandsworth, Feltham, Hayes, Greenford, and Kensington.

City	Problem Type	Report Time
Ealing	Phone	4 hours ago
Hammersmith	Internet	7 hours ago
Wembley	Wi-fi	1 day ago
Hounslow	Phone	6 days ago
Southall	Internet	7 days ago
Hammersmith	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Walee (@thebrownmayn) reported 6 seconds ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Geo (@geometric) reported 1 minute ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Jonny Pugsley (@jonathonfp) reported 17 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Richard Knights (@dknights) reported 17 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  The Big Bakes (@TheBig_Bakes) reported 19 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Teresa Walsh ● (@teresaspost) reported 19 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Kerry Harrison (@kerrylou94) reported 19 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 23 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  James (@jfkent93) reported 23 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  CFCHadders (@NeilHadley2) reported 26 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Anit (@anit3) reported 30 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  LL.b (hons) Lawyer (@PNagle72) reported 35 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 37 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Dave Ahern (@CorkGourmetGuy) reported 37 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  shams (@SaaShamsu) reported 38 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 38 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  holly (@ANOBRAINHOLLY) reported 43 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 45 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Mohamed Mahdi (@Mohamed87268245) reported 58 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Jonathan Kelly (@JKBartsHeart) reported 60 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 42 seconds ago

  @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

• 
  bootsy (@bootsy1989) reported 1 minute ago

  @ee sort ur ****** connection out charge top dollar for **** that cuts off every day

• 
  Paul Bird ⚒ (@pbird40) reported 2 minutes ago

  @EE why is the mobile data coverage so bad in Clacton on sea ?

• 
  Martin Elliker (@MartinElliker) reported 2 minutes ago

  @EE And a total waste of time that is - I don’t want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far

• 
  Dan Frampton (@danwillmixit) reported 3 minutes ago

  @EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!

• 
  Phil Newsom (@Newsom_13) reported 9 minutes ago

  @EE I've been a customer for years, I ask for help and get none. What's going on? You used to be so helpful

• 
  Emily Atkins (@bahallathegreat) reported 11 minutes ago

  @EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit

• 
  Mark Bates (@officer_cartman) reported 12 minutes ago

  @EE @birthdaycakexo Lmao the signal in my area bh6 is barely 4g it's a complete joke

• 
  Stephen (@Stephen090704) reported 13 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

• 
  Shoetan (PhD) (@IbrahimShoetan) reported 14 minutes ago

  Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help