EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, East Molesey, Wandsworth, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	19 hours ago
Hammersmith	Internet	1 day ago
East Molesey	Phone	4 days ago
Wandsworth	Internet	6 days ago
Hammersmith	Phone	7 days ago
Hammersmith	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Geo (@geometric) reported 50 seconds ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 3 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  The Big Bakes (@TheBig_Bakes) reported 5 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Kurt Kiefer (@k1rtk) reported 9 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Doug (@dougmortonagain) reported 11 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  LL.b (hons) Lawyer (@PNagle72) reported 12 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 14 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Nick Smith (@nicolasjsmith) reported 17 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 25 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  john durant (@johndurant63) reported 27 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Wes Baggaley (@wesdbag) reported 30 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Martin Tull (@MartinTull1) reported 33 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  ponkysue (@ponkysue2) reported 38 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Gavin Wrigley (@pheauteau) reported 44 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  holly (@ANOBRAINHOLLY) reported 46 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Helen Dixon (@HelendixonHelen) reported 46 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  tamara m (@tamara_mbz) reported 50 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Charli R (@RojasLahoz) reported 51 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Jack Holliday (@JHollid) reported 52 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 59 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 2 minutes ago

  @EE There’s no “issues”. Your signal just gets worse and worse.

• 
  Stu (@Teddybear55150) reported 3 minutes ago

  @EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 4 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Rachel Bullen (@Rach_M_B) reported 7 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  Teds (@Tedtalks13) reported 7 minutes ago

  @EE #ee never changed my ee login in June, I have #reg123 logged on and checked. Email says I have I haven’t. @HMCTSgovuk is walsall hmcts recieving communications from one efficiency as well as the apple case id teddie email. Both Helen Trott where stated once’s all files reviewed and any letters at any time that I don’t know about and have legal access right to know.

• 
  Dave (@Gazelle1981) reported 9 minutes ago

  @EE and #AITHomeDelivery please can someone help me? Trying to get an item delivered and have no idea what's going on. Doesn't seem like either party is talking to the other.

• 
  peter wilson (@wilsonpeter48) reported 13 minutes ago

  @EE Why doesn't your signal work in the outskirts of hull, the signal doesn't penitrate my bungalow and or shops, I wasted money once and whatever your reviews says I know where I live it's not true. Mobile phone SIM companys should be liable for at least a guaranteed 4g+

• 
  JudyYorke (@JudyYorke) reported 14 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  Rootezroo (@Root_Ezroo1) reported 15 minutes ago

  Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS

• 
  Thotoshi.zil (@Thridar1) reported 16 minutes ago

  @TheSegaGuy_ @EE UK network quality is utter rubbish. When they had huawei towers it was awesome but after taking it down; it sucks.