EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wandsworth, Richmond, Twickenham, Wembley, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, and Worcester Park.

City	Problem Type	Report Time
Hammersmith	Internet	21 hours ago
Hammersmith	Internet	3 days ago
Ealing	Internet	5 days ago
Southall	Phone	5 days ago
Southall	Internet	6 days ago
Hammersmith	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  shams (@SaaShamsu) reported 2 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  G.Marshall Gleghorn (@gary2323) reported 3 minutes ago from Merton, England

  @EE Is online chat not working

• 
  MarleneJohnson (@MGVanessaJ) reported 11 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  James Vertigan (@jamesvertigan) reported 19 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Dave Ahern (@CorkGourmetGuy) reported 20 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Jamie Boyd (@JamieBoyd10) reported 25 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Niki Hutchinson (@nikihutchinson) reported 28 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Dave Ahern (@CorkGourmetGuy) reported 32 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Bridge🌼 (@rainbowfreak_x) reported 33 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Paul Harris (@slowalloon) reported 33 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Lady Vix Seaxman (@VixSeaman) reported 39 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Gary Bott (@RevBott) reported 40 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Lord Panache (@RicciQueens) reported 42 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Charli R (@RojasLahoz) reported 45 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Farhoud Chaparian (@ChaparianF) reported 47 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Geo (@geometric) reported 51 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  Gavin Murray (@therealgavinm) reported 53 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Luis Andrés (@Luis_AndresM) reported 54 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Mohamed Mahdi (@Mohamed87268245) reported 57 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 58 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChrisM (@chrismaddison74) reported 5 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  Sparky (@sparkyuk11) reported 5 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

• 
  Stacy ⚽️🐶 (@StacyD_83) reported 7 minutes ago

  @EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!

• 
  Handsome Nick (@Nicklo2k) reported 8 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

• 
  Up2Terv (@TrEvvaaaaaa) reported 11 minutes ago

  @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

• 
  Scott Speight (@scottspeig) reported 13 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  Anne Jirsch (@AnneJirsch) reported 21 minutes ago

  @SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.

• 
  J (@Daylightfire) reported 22 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Mared Williams (@mared_williams5) reported 25 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  Micky Jones (@MickyJones_) reported 25 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app