EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Hounslow, Southall, Greenford, Kensington, Wembley, Ealing, Hampton, East Molesey, and Feltham.

City	Problem Type	Report Time
Wandsworth	Total Blackout	15 hours ago
Hammersmith	Phone	2 days ago
Hounslow	Internet	4 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	6 days ago
Southall	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 52 seconds ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 3 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Steve Murrell (@mobiasstrip) reported 9 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 12 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Martin Tull (@MartinTull1) reported 15 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Cheryl Cavanagh (@xchezzacx) reported 18 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  lauren (@wanderlaurst) reported 19 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Mohamed Mahdi (@Mohamed87268245) reported 20 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 21 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Joe Wadsack (@vinesack) reported 23 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  James Vertigan (@jamesvertigan) reported 25 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  shams (@SaaShamsu) reported 26 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Theresa Godly (@GodlyTheresa) reported 30 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Bridge🌼 (@rainbowfreak_x) reported 36 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 39 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Stephen Tilney (@Stephen_Tilney) reported 41 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Victoria Seaman (@VixSeaman) reported 46 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Mohamed Mahdi (@Mohamed87268245) reported 50 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Charli R (@RojasLahoz) reported 50 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 57 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  micka9990 (@Michael66108716) reported 4 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Craig Johnson (@j300hno) reported 8 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Ludwig Van B's (@ChoralSymphony) reported 11 minutes ago

  @LeilaniDowding @EE already happened in Wolverhampton with my parents. All comms in now reliant on the internet, mobiles. Dad's on the emergency roster for energy, cos of oxygen machines, but it's soooo cack-handed. The govt is always blindsided by tech and the lobbyists money. They are all morons

• 
  Wozza (@Wozza777) reported 14 minutes ago

  @LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec

• 
  Helen (@HParf) reported 18 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Karen Elizabeth (@virgodragon864) reported 19 minutes ago

  @EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.

• 
  Linda Knott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@L1ND4K) reported 21 minutes ago

  @LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.

• 
  beth (@loisgriff_) reported 22 minutes ago

  @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems

• 
  Lee (@smil3r5) reported 25 minutes ago

  @EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡

• 
  Abby (@abz_fab) reported 25 minutes ago

  @EE my WiFi is down and I can't even log in to see why!