EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/17/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Paddington, London, Wandsworth, Hackney, Brentford, Wembley, Tower Hamlets, Woking, Hammersmith, Islington, Hounslow, Croydon, Southwark and Camden Town.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomPaddington Internet
United KingdomLondon Phone
United KingdomWandsworth Phone
United KingdomHackney Internet
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Borehamwood, England

    @TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Outspokenalso M ✝️🛶 (@Outspokenalso) reported

    @SharonYHaye @ItsJamesPowers @EE We are with Virgin no competition if we want fibre and a decent speed but they are as bad as the rest

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @Sadie17689294 @EE The exit fee is extortionate its designed to jeep you tied to them. Despite the fact they are charging for a service that I am not meaningful receiving.

  • katherinewass Katie Wass (@katherinewass) reported

    @EE How much notice do I have to give to cancel my contract with you?

  • Nat_Yaw 𝗡𝗮𝘁𝗮𝗹𝗶𝗲 𝗛𝗲𝗹𝗲𝗻 𝗬𝗮𝘄 (@Nat_Yaw) reported

    @EE Hi. Why am I having internet connection issues? Turned the router on & off to no joy. Thanks

  • timallanmedia 🎙 † ï m A l l a n 📻🎧 (@timallanmedia) reported

    3 1/2 months to install fibre broadband SHOCKING! @WeAreOpenreach @OpenreachHelp cables laid, need connecting through my wall, 2-month wait is pathetic 3/04. I think I'll cancel my @EE order & use mobile Internet, at least that works! Wasted time putting cables in for you!

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @TaniaLe84494434 @EE Unfortunately not. I am even left phoneless and no means to correct it without paying an extortionate amount to fix something that isn't my fault.

  • PoppyFatherCult Stevie-Oi (@PoppyFatherCult) reported

    @Sadie17689294 @ItsJamesPowers @EE Yes I paid an extra £12/month of it and paid it off after 15 months It's cheaper to buy the handset direct. I'd never have a contract again

  • shawsyuk1 M124PQ (@shawsyuk1) reported

    @EE upgrade option page not working via your app? How can I upgrade?

  • kaaypee29 kay pee (@kaaypee29) reported

    @clydefc123 @EE I suggest you file the report to _slim_hack on Instagram his one of the Meta Engennier his and expert in all kinds of hacked account and account recovery I'm sure he would definitely help you out

  • justme_samb Sam (@justme_samb) reported

    @EE I think (?) I have just solved it by looking at some replies to another issue - in SIM manager - mobile data was off 🤔 No idea how but its might be my own doing! Thank you for speedy response though #sausagefingers