EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, London, Southwark, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, Waltham Forest, Islington, Paddington, Northolt, Cobham, Camden Town and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Joe Lazarus
(@joelazdrums) reported
from
Hackney, England
@EE Thanks I have done so. I need to go out soon and I have no service at all 😫
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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Harry Palmer NHSLOVE
(@harrypalmer628) reported
from
Camden Town, England
@EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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KINGDARKBERRY
(@Darkberry87) reported
from
Croydon, England
Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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John Francis
(@jfrncs_) reported
from
Camden Town, England
I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
EE Issues Reports
Latest outage, problems and issue reports in social media:
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stephen leppard
(@steveleppard) reported
@EE The issue with the network is, there is no real signal. I can't even open that page properly when I'm at work....... Because the signal is so poor.
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Jonathan Ebbs
(@TikiJon10) reported
@EE hello I have sent a DM. I am having issues trying to get a roaming pass and getting no help from the app . The phone number for help isn't accepting calls from my phone either
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Jonno
(@JonAndr46285137) reported
@EE why is your 5g service in London so poor ?
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hanna dillon chalmers
(@hannachalmers1) reported
@bt_uk @EE In June I switched from BT Broadband to EE. I have now had FIVE cancellations for installation. Am now paying out of contract monthly cost to BT and today been charged £178 for not returning BT's kit (due to your terrible customer service?!) Can you resolve? Awful.
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Matt
(@Hemmerz_) reported
26 mins on hold and all I’m trying to do is talk to a human. @EE service has REALLY fallen off
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Phil Jones
(@Phil_Jones01) reported
@EE BT @bt_uk whoever it is. Nothing is joined up. Home move don’t cancel, don’t tell you to send hub back, you get £60 hit, sales miss sell mobile 4g hub, forget to tell u to return it charged £90 and old broadband not cancelled end up paying two accounts- EE R CROOKS B WARNED
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Pip
(@pippip1971) reported
@EE So we call you for some help to make the EE 5G PAYM WiFi MULTI SIM WORK!!!! Called a few times. Take SIM card out and battery then it will work so we have to do this 10/20 times a day ! Where is the customer service here ! You want to cancel NO WE WANT IT TO WORK !!!!
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Kelvin Collins
(@Kelcoll) reported
disaster from @ee Told phone would be out for delivery. Waited all day and no delivery. Now EE can’t tell me where my handset is and won’t let me cancel my (out of) contract because they can’t get in touch with DPD. Have used them for years but not for much longer - poor service
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Claire McTaggart-Stafford
(@ClaireMcTa52759) reported
@EE How about dealing with this issue, rather than just liking my comment!
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Stephen
(@stephen501) reported
@EE Your web site is awful. I have to wait till my bill is produced to see if my extra charges are wrong and they are. Then I have to wait to get a refund. Why can't I "see all charges"? what is the point of having that button, when it tells me nothing?