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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/01/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Southwark, Ealing, Tower Hamlets, City of London, Hounslow, Hackney, Wembley, Hammersmith, Waltham Forest, Warlingham, City of Westminster, Borehamwood and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomCroydon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomEaling Wi-fi
United KingdomTower Hamlets Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • slickster65 Slickster (@slickster65) reported from City of London, England

    @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • teamgeeza Mo S (@teamgeeza) reported from Watford, England

    @EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • MartaIg88800241 Marta Iglesias (@MartaIg88800241) reported from City of London, England

    @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • georgiedonn Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WelshLovell Steve Lovell (@WelshLovell) reported

    @EE are there broadband issues in the NP26 area? Mine has been down since lunchtime. Rebooted router still no broadband signal

  • fetishbootsxxx fetishbootsxxx (@fetishbootsxxx) reported

    Anyone use @EE network & been down all day?

  • elanorkenna El (@elanorkenna) reported

    Look @EE I get you’re busy but it’s still broken and now causing major issues as I need to gift data to enable my daughter to go to work.

  • ianpinnell Ian Pinnell (@ianpinnell) reported

    @EE Got the new sim you guys posted to me. Popped it in my phone, but i don’t think the number has transferred from my other network yet. How long shall I wait?

  • chris_fewings chris@fewings.uk (@chris_fewings) reported

    @EE For some reason I can't send the text via GiffGaff (no problem with texts to 07 numbers). I don't have time to phone 150 today, or to mess around reinstalling the MyEe app. I'm not impressed that I can't send a message when I log into my a/c via browser.

  • preetgrewal90 Preet (@preetgrewal90) reported

    @EE trying to gift data since yesterday to family members who have no data left .. keep facing an error message both on the app & browser. Please fix this asap

  • Marr2Marr Robert Marr (@Marr2Marr) reported

    @EE braodband down in NE23. Amy ideas when it will be back up please? Need it for work

  • philturnbull85 Phil Turnbull (@philturnbull85) reported

    @EE hi guys. I’m on a 5G plan but my iPhone 13 has been stuck on 3G since last night…can you help please?

  • BenBlenkinship Ben Blenkinship (@BenBlenkinship) reported

    @EE hello I need help with my phone please. The app isn’t working and I a unable to make any calls to you guys.

  • KelticDelta KelticΔ (@KelticDelta) reported

    @EE £16!? Yikes! I got a SIM only from @O2 for £6 a few weeks ago and they didn’t even **** up my life in 2011 by offering me no service for 18 months and then sending a debt collector after me when I stopped paying.