EE outages and service status in Richmond, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 12, 12:19 PM GMT+1.
- Internet (50%)
- Phone (22%)
- Total Blackout (17%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hounslow, Southall, Hammersmith, Wembley, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Phone | 2 days ago |
|
Southall
|
Internet | 2 days ago |
|
Hammersmith
|
Total Blackout | 4 days ago |
|
Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Internet | 8 days ago |
|
Hammersmith
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
-
Luis Andrés (@Luis_AndresM) reported from Richmond, England@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
-
Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
-
James Vertigan (@jamesvertigan) reported from Ealing, England@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
-
Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, EnglandThe past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
-
Richard Knights (@dknights) reported from Wandsworth, England@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
-
Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
-
Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
-
Lucy Callis (@lcallis) reported from Wandsworth, England@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
-
Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
-
-
Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
-
PM 🇺🇦 (@prasulm) reported from Brentford, England@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
-
Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
-
Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
-
🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
-
Dell Smith (@HowardDellSmit1) reported from Tolworth, England@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
-
Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England@EE Still no "Call Back".... Perhaps the signal is poor ?!
-
Gavin Wrigley (@pheauteau) reported from Hammersmith, England@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison Denham (@paddymaid) reported@Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩
-
Clare Hepworth OBE (@Hepworthclare) reported@scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.
-
Ravi Dheer (@RaviDheer) reported@EE why is your App so rubbish. I try to pay my bill and I get an error, I don't know if it is paid or not. Every month it's the same problem. I can't find anywhere to contact customer services if it even exists. Such poor service.
-
Steve (@OmegaFluxx) reported@EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?
-
Martin McConachie (@HamdonMart) reported@EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.
-
RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.
-
Edfen19 (@edfen19) reportedWhy are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK
-
oldknitwit (@oldknitwit) reported@Hepworthclare @EE Is ringing customer services any use? 07953966350 is a number I have.
-
Davie G 🇬🇧 (@fredbeare) reported@EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever
-
Andy 🇬🇧 (@AndyUK_52) reported@EE could you tell me if there’s been any work in my area on signal and 5G