EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wembley, Kensington, Hammersmith, Surbiton, Richmond, Wandsworth, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.

City	Problem Type	Report Time
Wembley	E-mail	8 hours ago
Kensington	Wi-fi	24 hours ago
Hammersmith	Wi-fi	8 days ago
Hammersmith	Total Blackout	8 days ago
Hammersmith	Internet	8 days ago
Surbiton	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Anit (@anit3) reported 23 seconds ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Jamie (@JamieSenitt) reported 1 minute ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Wes Baggaley (@wesdbag) reported 10 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  tamara m (@tamara_mbz) reported 15 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Cheryl Cavanagh (@xchezzacx) reported 16 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  kev beaumont (@kevbeaumont1984) reported 16 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 21 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Mariam Michtawi (@MariamMichtawi) reported 26 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Lord Panache (@RicciQueens) reported 26 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Ewan Stevenson (@EwanJStevenson) reported 27 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  CharlieH 💙 (@MissCharlesV) reported 30 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Richard Knights (@dknights) reported 32 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Jamie Boyd (@JamieBoyd10) reported 34 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 44 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  James C Green (@jamesCgreen93) reported 47 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  CFCHadders (@NeilHadley2) reported 49 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  MarleneJohnson (@MGVanessaJ) reported 50 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 51 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Ronin Shaw (@RezxoShaw) reported 52 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  ponkysue (@ponkysue2) reported 57 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Openreach (@WeAreOpenreach) reported 6 minutes ago

  @DinaGlyphs @EE Hi Opeyemi, I'm very sorry about the issues caused by the outage at the moment - we'll be working to resolve this ASAP to restore services to all impacted properties. We'll be updating the outage notes for all providers to review, please keep in touch with your provider (1/2)

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 11 minutes ago

  I’ve spent so much money with them over the years with phones, watches, AirPods. Like, where’s the reward for loyalty? Ugh! What’s a good phone network to go with these days? @EE

• 
  Shmug🤫 (@shmug83) reported 12 minutes ago

  Switchin wifi provider. This other company gotta lot to answer to really, even if they still working on it. No internet for 3 weeks as a paying customer is bangers. Jus glad there was thee @EE ppl there today. 50£ gift card. To shhhpend any where. Unlimited data sim. 20£ off for a whiile.

• 
  nicola padilla (@serfbaby) reported 13 minutes ago

  @Ahead18251112 @EE Also Internet is down in nn18 area

• 
  Rohan ☭ (@gondwanaman) reported 13 minutes ago

  @EE if you’re travelling to the UK do not use EE as your carrier, absolutely appalling app, no service & no longer recognises log-in. Companies need to regulated harder as they no longer pretend to even offer service.

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 15 minutes ago

  With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

• 
  simon withers (@KalEl_WBS) reported 19 minutes ago

  @Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.

• 
  Paul Leetham (@leetham_paul) reported 24 minutes ago

  @EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone

• 
  Catriona (@babancat) reported 26 minutes ago

  @EE Hey! You guys done some sort of remote update to SmartHub+ on my fibre broadband? All of a sudden I (and other EE customers) are having issues with Zappi chargers losing connection. Router has to be restarted every time I plug my car in. Nothing else has changed.

• 
  David (@Hornyletloose) reported 26 minutes ago

  @EE How about sorting the quality of service I am getting from your god awful Internet, and more importantly sort out the ******* inept customer service.