EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wembley, Wandsworth, Kensington, Hammersmith, Surbiton, Richmond, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.

City	Problem Type	Report Time
Wembley	Internet	18 hours ago
Wandsworth	E-mail	3 days ago
Wandsworth	Internet	5 days ago
Wembley	E-mail	6 days ago
Kensington	Wi-fi	7 days ago
Hammersmith	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  DarkBeige (@Beige29) reported 4 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Dave Ahern (@CorkGourmetGuy) reported 9 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Shanny (@MissShannyToms) reported 14 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Teresa Walsh ● (@teresaspost) reported 23 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Cheryl Cavanagh (@xchezzacx) reported 29 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Wes Baggaley (@wesdbag) reported 31 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Anit (@anit3) reported 31 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Dave Ahern (@CorkGourmetGuy) reported 36 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Farhoud Chaparian (@ChaparianF) reported 39 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  G.Marshall Gleghorn (@gary2323) reported 39 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Victoria Seaman (@VixSeaman) reported 44 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  holly (@ANOBRAINHOLLY) reported 48 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  gillian nichols counselling (@NicholsGillian) reported 49 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Bridge🌼 (@rainbowfreak_x) reported 50 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Mariam Michtawi (@MariamMichtawi) reported 50 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Wes Baggaley (@wesdbag) reported 50 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 51 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Jonathan Kelly (@JKBartsHeart) reported 52 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Jade Sharp (@jadesharp1992) reported 52 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Charli R (@RojasLahoz) reported 59 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kuba☼ (@logakub) reported 6 minutes ago

  @EE is your app and services down?

• 
  Iain (@iainfrichardson) reported 6 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Steve (@coastersteve) reported 7 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

• 
  Belfast Col (@BelfastCol) reported 9 minutes ago

  @EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!

• 
  Gary (@Gary7gmg) reported 10 minutes ago

  @robbopalmer @EE You should try and cancel a reform party membership mate they are worse than sky

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 11 minutes ago

  @England @EE Shouldn’t of been a player of the match they were ALL awful!!

• 
  Darren Pemberton (@Dazbaza) reported 13 minutes ago

  @EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!

• 
  Dame Joanne Kathleen (@ManyaBlanca) reported 22 minutes ago

  @MisterCow @EE They're switching off half the network, it's not fit for purpose. 3rd mast down in my area in London. No 5g in the south west today. Seems it's offline

• 
  Jamie Bacon (@Jaybacon31) reported 26 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  Peter Levers (@PeterLevers1) reported 27 minutes ago

  @Cymru @EE Absolutely dog ****