EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Northolt, Croydon, Tower Hamlets, City of London, City of Westminster, Uxbridge, Wandsworth, Camden Town, Hackney, Wembley, London, Hammersmith, Southwark, Epsom and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Wi-fi | |
| Northolt |
Phone | |
| Croydon |
Phone | |
| Tower Hamlets |
Internet | |
| City of London |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE I have tried these but still not working. Still says SIM not provisioned for voice call
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Andrew Mawson
(@amawson) reported
from
Tottenham, England
@EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE Hi, this issue has been resolved. I had to get a new SIM card
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
-
Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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Boris Dighe
(@BoDighe) reported
from
Harrow Weald, England
Just had to unfollow the official @EE account due to constantly having my timeline filled up with far right white nationalist rubbish because 'EE follows them'... Don't want to see it as extremely bad for my mental well being 😔
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cake
(@cakeious) reported
@EE No point Sarah, since upgrading my signal is terrible, including when in London. EE pushed 5g to hard and yet you can't provide normal service. Shocking
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yasir
(@yasirkhidr) reported
@EE Since Facebook outage your signal become poor suddenly iam dependant on WiFi calling before was fine
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kitten cabooooooooooooodle👻🎃
(@kittencaboodle) reported
4 hours on the phone to @ThreeUK trying to set up my new SIM. Catalogue of errors and misinformation with unhelpful “support”, decided to give up - had to ask 15 times on chat for cancellation & still haven’t had it confirmed. Thank goodness @EE welcomed me back with open arms.
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Nix
(@MrsDaws_) reported
@EE You should more apologise for the lack of customer support as it’s AWFUL! Still waiting a week later for a reply to a DM.
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iNyxa
(@iNyxaa) reported
@EE Total Queen! My bad! Give her the crown for the awesome customer support. Straight up g
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Jasmine | Oh Abode
(@_ohabode) reported
@EE I’ve just upgraded and was assured my discount (that states it cannot be removed and has followed me through 6 upgrades thus far) would carry over and I’ve just had my bill through and no discount had been applied. Please help
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zerosix design
(@zerosixdesign) reported
from
Stamford, England
Superb service from Tania at @EE in Stamford store today. iPhone upgrade and saved money. Oh yes 🙌🏻 #winning #EE
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Robb Sutherland
(@changingworship) reported
@EE I can’t seem to load your website on any browser or device. Is it down?
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First time valley mam
(@F_T_V_M) reported
He asked for the pac code to be told he couldn’t until the phone was returned and contract cancelled. Another attempt and was told basically keep the phone as it’s easier. At 7pm last night I rang @EE to see if I could add dad to my name. Yes no problem.
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.