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EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/23/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Camden Town, Wandsworth, Croydon, City of Westminster, Tower Hamlets, City of London, Hampstead, Ealing, Hammersmith, Woking, Hackney, Harringay and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCamden Town Phone
United KingdomWandsworth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • teamgeeza Mo S (@teamgeeza) reported from Watford, England

    @EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • benwood Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE This is not a one off issue it is CONSTANT

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ispywithmyli . (@ispywithmyli) reported

    @2019Novelist @EE my ee sim is really slow, do you know whats happened yet?

  • bryonylovettx Bryony (@bryonylovettx) reported

    Over 48 hours since @EE told us our internet would be fixed within 2 hours and it’s still down. Hoping this will be fixed for work tomorrow 😖

  • davidaak1991 (Insert Name Here) (@davidaak1991) reported

    @BTCare @EE any issues with your network in the G72 area? Only getting H, no 4 or 5G this morning at all

  • mrdavez123 David Russell (@mrdavez123) reported

    @EE mobile signal been down for several days in Norton, Doncaster. Any information on what is happening?

  • John_Sia Johnathan Sia (@John_Sia) reported

    @EE VERY disappointed that my next day delivery replacement SIM that I asked for in-store on Tuesday (due to bureaucratic craziness from you and the DVLA - I didn't have this issue with Three) has failed to arrive even today

  • uklee Lee 🇺🇦 (@uklee) reported

    @EE do you support eSIM transfer to another phone?

  • JamieBullock91 Jamie Bullock (@JamieBullock91) reported

    @EE your signal and coverage in Darlington is shocking calls disconnecting constantly signal is awful what do you plan to do about this put up with it for years and just gets worse ?

  • rubydanixxx Danielle (@rubydanixxx) reported

    @EE absolutely appalled! We signed up for a UNLIMITED mobile broadband package with EE only to be told today that the reason why our service doesn't work is that it's actually capped at 600 mb. The advisor even agreed that we had been mislead into buying unlimited to get signed

  • SamLivingstone_ Sam Livingstone (@SamLivingstone_) reported

    @EE Got the response. It was entirely pointless. Generic and glib. Allegedly, East Croydon and Clapham are areas you struggle to cover. No issues on a beach in Crete when coverage was provided by another company....

  • HotBoxPodcast2 HotBoxPodcast (@HotBoxPodcast2) reported

    @EE so I have had the worst service yet from EE considering I have been a customer for 12 plus years was hoping to get an upgrade was kept on hold for 40mins after agreeing the contract with rhe agent the next day I called again contract didn't Through shambles