EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/30/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hayes, London, Croydon, Wandsworth, Hammersmith, Weybridge, City of Westminster, Paddington, Camden Town, Hounslow, Islington, Tower Hamlets, City of London, Fulham and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • Matty_Est1980 Matty (@Matty_Est1980) reported from Camden Town, England

    @EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • squandoh Samuel Quandoh (@squandoh) reported from City of London, England

    @EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TrEvvaaaaaa Up2Terv (@TrEvvaaaaaa) reported

    @Ee why ******** do we pay out our arse hole for 5g when half the time it Kerr works “best in the Uk” absolute shite

  • JennyDockett Jenny Dockett (@JennyDockett) reported

    Hey @EE I'm going around in circles on your text help service. Any way to talk to a human?

  • Adamh29A 🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported

    @ee you have to stop using Royal Mail for your delivery parcel we reported a faulty WiFi smart pro 7 and was told the new one would be here yesterday I am now having pissed off am expecting a discount on my bill why should I pay for a service am not getting

  • EmdaltsEmma Emma dalton (@EmdaltsEmma) reported

    @EE I know how to contact. But all humans disappear at 6pm. That doesn't help me now

  • JennyDockett Jenny Dockett (@JennyDockett) reported

    The problem is I moved house in June and new people have moved into my old flat. @ee

  • MagagninR Roberton (@MagagninR) reported

    @EE @TheSun Hoping for advice please Have a 2 year contract with EE for TV/Internet/Home phone and SIM. Never got SIM & internet doesn’t reach all of house despite promise. 9months in I want to charge me £1000+ to cancel after saying I will have to pay extra for sim and extender

  • EmdaltsEmma Emma dalton (@EmdaltsEmma) reported

    @EE what's the point of closing all means of communication with yourselves at 6pm? Majority of people cannot call until evenings due to work. I have an emergency and cannot speak to someone until tomorrow morning??? #EE

  • WeAreOpenreach Openreach (@WeAreOpenreach) reported

    @l9Blue8l @EE Hi there, I am sorry to hear there has been a delay in getting your services up and running. We cannot provide any specific information here but your service provider can contact us directly for more info if they need to. Thanks, Catherine

  • AlanRob68902430 Alan Roberts (@AlanRob68902430) reported

    @EE congratulations your customer service now on par with @virginmedia all you need to do now is move the call centre to the phillipines

  • ManyaBlanca Dame Joanne Kathleen (@ManyaBlanca) reported

    @EE How ehn your executive team said, they can't provide service in the Clapham area, I shouldn't expect service and why am I still a customer on a recorded call. As you can imagine I'm putting in a freedom of information request for a copy of that call.