EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wembley, Wandsworth, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, Feltham, and Kensington.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Ealing	Wi-fi	22 hours ago
Southall	Wi-fi	3 days ago
Hammersmith	Wi-fi	6 days ago
Wembley	Internet	11 days ago
Wembley	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  LL.b (hons) Lawyer (@PNagle72) reported 5 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Dave Ahern (@CorkGourmetGuy) reported 6 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Paul Modley (@pmodley) reported 6 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Luis Andrés (@Luis_AndresM) reported 9 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Joe Wadsack (@vinesack) reported 13 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Dave Ahern (@CorkGourmetGuy) reported 14 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Steve Murrell (@mobiasstrip) reported 15 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Jamie (@JamieSenitt) reported 20 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  James C Green (@jamesCgreen93) reported 23 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Anit (@anit3) reported 25 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  gillian nichols counselling (@NicholsGillian) reported 27 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  topcat500 (@theresacoote) reported 30 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Mohamed Mahdi (@Mohamed87268245) reported 30 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 30 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  sandra oneill (@sandraspeccy) reported 34 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  tamara m (@tamara_mbz) reported 36 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  lauren (@wanderlaurst) reported 49 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 52 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Olga (@olgabudimir) reported 54 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  James (@jfkent93) reported 59 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cyclinginlondon (@Cycle77lon) reported 4 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

• 
  Karl Rogers (@Krogers2605) reported 6 minutes ago

  @EE is your broadband down?

• 
  Joe Gill (@Joesgill) reported 7 minutes ago

  @EE my signal is down in the SK22 area. The WiFi we log into is also down. I have tried the app (via a Vodafone hotspot connection), but your AI is sending me in circles.

• 
  Shaun (@shauny67) reported 10 minutes ago

  @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

• 
  Bob (@Bobd2411) reported 13 minutes ago

  @GreenVapinGiant @EE How stupid can you be? Not everyone has the money to buy the phone outright so the pay more to get it with a sim. Basic economics.

• 
  Julie F (@jvfisher59) reported 14 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  UniTED (@tedio74) reported 14 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Craig Taylor (@blown_ranger) reported 14 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Michelle Masson 🙃 (@shellm1971) reported 15 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

• 
  Ozzy (@beardedhalalguy) reported 21 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option