EE

EE Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/23/2026 10:30

January 23: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Harringay, London, City of London, Wembley, Southall, Southwark, Hounslow, Waltham Forest, Croydon, Hackney, Brentford, Paddington, City of Westminster, Camden Town and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @Femi_Sorry @EE A little bit pathetic isn't it Femi.... I'm not even an @EE customer....

  • JorgePosadas Jorge Posadas (@JorgePosadas) reported from Tottenham, England

    @EE the worst internet many time the service interrupted one minute we’ve internet the next minute we haven’t

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • robertdelamere Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • MrMitchell The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @StopFundingHate I somehow think @EE are a far bigger company than this blackmailing/cancel culture campaign is....

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • mahshid0805 Mahshid (@mahshid0805) reported from Harrow Weald, England

    @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidPede4 David Pede (@DavidPede4) reported

    @EE I even called and was charged for making an intentional call, all I got was the answering service. Probably time for me to change to a different provider after all these years. 😡

  • rhdrpgb Phil Brown (@rhdrpgb) reported

    @EE for the last 48 hours, the mobile signal has dropped in New Romney (TN28 8) from 5G to 'H' on my s21 FE (5G enabled). Any update on restoring the service?

  • StuartW68981754 Stuart Williams (@StuartW68981754) reported

    @EE My bill is consistently between £79 & £99 per month. Suddenly & suspiciously there's £239 extra charges. Surely you can flash this as an issue to the client, happened to log in notice it. Been pushed through 3 companies so far to solve the issue.

  • RogersonSteve Steve Rogerson (@RogersonSteve) reported

    @EE hi, I have a UK EE account and I have just arrived in Taiwan and it is not connecting to any local network. I am here for the week and I need the phone for work while here. What do I do?

  • LetDogsBeDogs Let Dogs Be Dogs (@LetDogsBeDogs) reported

    @bwhitehead347 @EE I am being told there are no issues but my internet is dial up slow. I have raised another complaint for them to look into.

  • Geeekystuff Paul Smith (@Geeekystuff) reported

    @DirectTechYT @EE Well I never knew I had an allowance for hot-spotting lol

  • BillyBrownSongs BillyBrown 🎸🎤 (@BillyBrownSongs) reported

    @EE My Internet is down

  • SakuraAndPony Blue Alicorn Pony (@SakuraAndPony) reported

    @GadgetsBoy @Matt_Sand @EE Its actual Vodafone broadband thats down. Phone internet and phone services are still ok

  • darrenj02173158 Dar ta (@darrenj02173158) reported

    @EE Tempted to leave @O2 and come to you. Sick of low signal. Especially 4g

  • sarloe1306 it's my name not yours (@sarloe1306) reported

    @EE Is there an issue with bb? I pay for fibre at over 60mbp and lucky to her over 7 lately...you out prices up and I get half arsed connection most days now