EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/21/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Brentford, Paddington, London, Hounslow, City of Westminster, Southwark, Camden Town, Harringay, Wandsworth, Watford, Hampstead, Wembley, City of London, Harrow and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentford Internet
United KingdomPaddington Wi-fi
United KingdomLondon Total Blackout
United KingdomHounslow Wi-fi
United KingdomLondon Phone
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • adamvdb Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • markybhoy75 mark lindsay (@markybhoy75) reported from Stanwix, England

    1 @EE Avoid these cowboys 15 year EE customer Please read Currently waiting to be switched over to fibre. Supposedly 13th no show No reason given Then last Thursday no show No reason given Yesterday no show Continued

  • D00000OOOOO Doo (@D00000OOOOO) reported

    @EE I have tried calling you 3 times and you didnt pick up and dropped the line. How can i know you wont do that again? This is really frustrating and terrible service.

  • R_Wilcox89 Rick W (@R_Wilcox89) reported

    @EE it’s been a week and no one has contacted me to address my complaint .. what is the standard amount of time to address a complaint

  • Iceman197119 Philip (@Iceman197119) reported

    @EE ive had no broadband for 4+hours this really is poor service

  • AnnMB48 Ann (@AnnMB48) reported

    @EE your app is aimed at sales. Reported fault days ago and can’t find update but am offered lots of ‘deals’! Screen just flashes, won’t engage. So far have had a lot of problems & would like to see status of the work being done.

  • aknmzrk Akin Mizrak (@aknmzrk) reported

    @EE hi, there is something wrong with my plan I believe.. I’ve EE broadband at home along with EE rolling contract mobile plan.. there are some allownances missing and price is different than my deal with EE.. could you help me please?

  • xmonkey78 Spartan Monkey (@xmonkey78) reported

    @EE Got a txt saying my network will be down for 2 days for repair? Not good enough I pay a fortune on this phone for **** service as it is have to use all data as a result, disgusting

  • princzkov Princzkov (@princzkov) reported

    I am in a town of 15000 people around London. It is a joke that neither @EE nor @O2 have proper signal here and in the surrounding villages. You cannot have a phone call let alone 5G especially in buildings. Bring back the 3G towers. We had signal those days at least.

  • PhilipRobi85305 Philip Robins (@PhilipRobi85305) reported

    @EE where's my service ?

  • lee_fr200 L.A.S (@lee_fr200) reported

    @EE you have the worst phone service I’ve ever encountered and you don’t call customers when you say you’re going to