EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Feltham, Hayes, Hammersmith, Wandsworth, Wembley, Ealing, Greenford, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Feltham	Internet	2 hours ago
Hayes	Internet	4 days ago
Feltham	Total Blackout	6 days ago
Hammersmith	Internet	6 days ago
Wandsworth	Internet	7 days ago
Hammersmith	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  CharlieH 💙 (@MissCharlesV) reported 4 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  dominnique karetsos (@DKaretsos) reported 7 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Lucy Callis (@lcallis) reported 11 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  CFCHadders (@NeilHadley2) reported 14 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  T y k e (@tykeharvey) reported 21 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Farhoud Chaparian (@ChaparianF) reported 22 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Gavin Murray (@therealgavinm) reported 30 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Cheryl Cavanagh (@xchezzacx) reported 32 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Paul Modley (@pmodley) reported 35 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 37 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Jamie Boyd (@JamieBoyd10) reported 38 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  Jonathan Kelly (@JKBartsHeart) reported 44 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Lord Panache (@RicciQueens) reported 44 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 45 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Stephen Tilney (@Stephen_Tilney) reported 46 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Gary Bott (@RevBott) reported 47 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Olga (@olgabudimir) reported 48 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  James Vertigan (@jamesvertigan) reported 53 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Matthew Barber (@Matt_Barber4500) reported 54 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 57 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dita Saliuka (@AferditaSa) reported 5 minutes ago

  @ee can’t receive calls or texts while abroad. Never had this issue before. What a joke when other networks seem to be working!

• 
  Guy axon (@Guy19013990) reported 7 minutes ago

  @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 8 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 9 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  John (@Johnboy270783) reported 9 minutes ago

  Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

• 
  Bryce Lawrence (@ScrumMachine) reported 9 minutes ago

  @EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive

• 
  D (@Davidaag1991) reported 11 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  Ads (@Ads__W) reported 12 minutes ago

  @EE @Johnboy270783 Same for me in barnsley aswell. Absolutely dog ****!

• 
  ANIA GABB (@aniagabb) reported 12 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  David Warren (@Daveyboy33i) reported 13 minutes ago

  @EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are