EE Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Wandsworth, Purley, City of London, Wembley, Hackney, Southwark, Paddington, Waltham Forest, Islington, City of Westminster, Epsom, Uxbridge and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!
-
ALRII
(@A_L_REID) reported
from
Islington, England
@EE This is not a one off issue it is CONSTANT
-
Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
-
Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
-
Fraser Hardy
(@FraserHardy_uk) reported
from
City of London, England
@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
-
ALRII
(@A_L_REID) reported
from
Islington, England
@EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal
-
Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
-
Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
-
Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
-
Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
-
Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
-
Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
-
natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
-
David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
-
Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
-
Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
-
Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
-
Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
-
shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
-
Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Rick Johnson
(@GeminiRick) reported
Going around in circles with the @EE app trying to find out how much Apple TV is as a Mobile and Broadband customer. Link after link and getting nowhere. Has anyone had better luck?
-
TonyMcBride
(@NutellaBassist) reported
@EE your store in Glasgow Buchanan Street is failing to call customers as promised and the phone cuts off if option 2 is selected. Fix this immediately!
-
Marina Purkiss
(@MarinaPurkiss) reported
I rarely bring personal matters to this platform... But my 72 year-old mum Is being charged £500+ by @EE for a 2hr phone call to New York ...that she didn't make! That she has never made in 11 years of being their customer And refusing to refund her Abhorrent from @EE.
-
𝘙𝘦𝘣𝘦𝘤𝘤𝘢🦊
(@rthompsonn_) reported
@EE is the network down? I haven’t been able to use my mobile data since Friday & I haven’t 5G with good signal bars.. I would love to be able to use my phone without WiFi.
-
Anna
(@EchoEcho457) reported
@MarinaPurkiss @EE I'd escalate this to the people level. Potentially vulnerable customer, obvious fraud, distress caused. Don't let them get away with it. Hopefully EE will see the reputational damage this sort of thing causes.
-
micka9990
(@Michael66108716) reported
@EE please can you help me at least get on my account , won’t log in on my phone or on website , been like this for a couple of weeks now , thank you
-
𝘙𝘦𝘣𝘦𝘤𝘤𝘢🦊
(@rthompsonn_) reported
@EE I’ve done all that & done what was recommended, still not working, al give it another day or two and get back in contact if nothing has changed
-
Cllr Arthur J Cheesecake OBE
(@cheesecakeOBE) reported
@CagedChef457 @EE I’ve just told them to fix the website or I’ll go elsewhere.
-
Cllr Arthur J Cheesecake OBE
(@cheesecakeOBE) reported
@EE Done that. They said they will note the issue and closed the complaint.
-
DearPrudence 🗿🍾🐑
(@fromthenorth66) reported
@jfx49220584 @MarinaPurkiss @EE I never found out why I got billed £600 for a call to Hong Kong ( it was 3 not EE) lucky enough, I had solid evidence I was in Darlington at the time of the call with my phone , they didn't charge me, I did change network provider afterwards