EE Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Wandsworth, Croydon, City of London, Islington, London, Camden Town, Purley, Hammersmith, Ealing, Ruislip, Watford, Hackney, Worcester Park and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Wandsworth |
Total Blackout | |
| Croydon |
Internet | |
| City of London |
Internet | |
| Southwark |
Total Blackout | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Toni Leigh Turner✨
(@_xxtoniturner) reported
from
Watford, England
@EE I’ve been paying £90 a month for almost 2 years now to never be able to connect my WiFi or use 4G properly!!! 😡
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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Timmy Temps
(@TimmyTemps) reported
from
Camden Town, England
Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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barbara welford
(@borstalgran) reported
from
Camden Town, England
Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Toni Leigh Turner✨
(@_xxtoniturner) reported
from
Watford, England
@EE iPhone X 👎🏼 worst phone I’ve ever had
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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David 🛸
(@DavidEscobarLDN) reported
from
Islington, England
@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
-
Lynsey
(@Lynseym247) reported
from
City of London, England
@EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ferg 🍊
(@TweetsFromFerg) reported
I find @virginmedia's new ad about their "WiFi guarantee" a bit questionable. When I was a customer, I thought their WiFi was dogshit. @EE's WiFi is way better.
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Emma
(@emflip81) reported
@EE I went into your store in Chippenham to collect a sim for my daughter who had lost her phone and get it set up, but now I have no use of my sim and no network. HELP, I have the Dr's ringing today and have no phone
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Annabel Pritchard (So blessed).
(@AnnieandMaisie) reported
@EE All I get from you when I send you a DM is you directing me to the EE help page. I am returning to O2. At least with THEM when I buy a £20.00 top up voucher they don't tell me my balance is zero after just one two minute phone call and a few text messages. Disgusted with EE.
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Funmini
(@AFunmini) reported
@EE my phone has been on 3G for 24 hours. What’s the issue with your network? Calling you is pointless. Please sort this out
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Shane Edwards
(@ShaneEdwards185) reported
@EE UKs most expensive network more like lol
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syd kerrigan
(@sydkerrigan2018) reported
Yet again! MyPlace update: Just to let you know, we have a problem near home which may be affecting service in the area. Everything should be back to normal within 13 hours. We will continue to keep you updated. To keep connected simply use WIFI calling, #shock @EE #crap
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Shane Edwards
(@ShaneEdwards185) reported
@EE UKs most expensive network more like lol
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Martacrs
(@Martacrs93) reported
@EE I need help with my bill
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Debt
(@debtmachine) reported
@EE Can you update your website to clearly state when a Sim deal is DATA ONLY! Now stuck after an upgrade with no working phone and hours on hold trying to cancel!