EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Wembley, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	4 days ago
Hammersmith	Wi-fi	4 days ago
Hammersmith	Wi-fi	4 days ago
Hammersmith	Wi-fi	4 days ago
Wandsworth	Internet	5 days ago
Hammersmith	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  john durant (@johndurant63) reported 27 seconds ago from Brentford, England

  @EE need help with phone not delivered

• 
  Mohamed Mahdi (@Mohamed87268245) reported 45 seconds ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Jonny Pugsley (@jonathonfp) reported 2 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Paul Harris (@slowalloon) reported 3 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Dave Ahern (@CorkGourmetGuy) reported 4 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Charli R (@RojasLahoz) reported 6 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Paul Modley (@pmodley) reported 10 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Depraved Acid (@DepravedAcid) reported 12 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 15 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Steve Murrell (@mobiasstrip) reported 18 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  sandra oneill (@sandraspeccy) reported 18 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  gillian nichols counselling (@NicholsGillian) reported 18 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Nick Smith (@nicolasjsmith) reported 24 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 25 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  paul massey (@mass1976p) reported 28 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Lucy. (@Lgandara93) reported 42 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  Neil Higley (@NeilHigley) reported 45 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  shams (@SaaShamsu) reported 49 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Lady Vix Seaxman (@VixSeaman) reported 50 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  gillian nichols counselling (@NicholsGillian) reported 52 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  superposh (@pboromikky) reported 4 minutes ago

  @EE your signal in PE6 is absolutley honking. How can we in 2026 have literally 1 bar and almost no signal in the middle of a main village @TomTugendhat is spot on. You , o2 vodafone , three, need to get your acts together and start givings us all a decent service

• 
  ЩΣBBY (@TheonlyWebby) reported 4 minutes ago

  @EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!

• 
  The Blasted Cat (@RobbieTwts) reported 6 minutes ago

  @TomTugendhat @O2 @EE We increasingly have 650 elected officials in Westminster more interested in chasing personal glory on matters overseas than attempting to resolve domestic issues

• 
  Matilda👩‍🌾 (@heifer666) reported 9 minutes ago

  @EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal

• 
  Mike Gardner (@mikegardner_wb) reported 11 minutes ago

  @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

• 
  hanmark (@hanmark) reported 13 minutes ago

  @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

• 
  Pauline Cullen (@PaulineCullen14) reported 13 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 14 minutes ago

  @EE I have—repeatedly After a further 40 min call secured appt for tomorrow PM. It shouldn’t be this difficult to become a New Customer, where equipment is correct & right 1st time✅ It’s cost me over 5.5hrs of my time If you say you’ll call back—just do what you say you’ll do!

• 
  Matt (@AFCMattD) reported 15 minutes ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Patty (@ale2883) reported 17 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr