EE

EE Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 02/28/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hackney, London, Hounslow, City of London, Northolt, Croydon, Wembley, City of Westminster, Uxbridge, Southwark, Waltham Forest, Camden Town, Watford, Thornton Heath and Hammersmith.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon TV
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • adamvdb Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • JorgePosadas Jorge Posadas (@JorgePosadas) reported from Tottenham, England

    @EE the worst internet many time the service interrupted one minute we’ve internet the next minute we haven’t

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisa73059088 Lisa (@Lisa73059088) reported

    @EE how long is mask going to be down in my area . I missed really important call today because phone only emergency calls only . Not good enough . Pay for service expect it. Be nearly week

  • jamiebennett92 ⚒ Jamie Bennett ⚒ (@jamiebennett92) reported

    @JameswhufcJones @AranNicol1994 @EE And then because you’re such a valued customer, they’ll just copy and paste the same response that they send everyone, rather than actually dignifying you with an actual reply.

  • stripeys Cheryl Satherley (@stripeys) reported

    @EE is there an issue with your service? Our 5G box is only running at 1.71 download!!!

  • MarkInWine Mark (@MarkInWine) reported

    @ellenfulham @EE Same! My network is completely down

  • Beed_mcfc Beed (@Beed_mcfc) reported

    @Dotty_Dawsey @EE ******* hell!!!! Surprised you can get a signal where you live! Did you get one of them flip phones?

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE How do I make a complaint???? It’s NOT acceptable to reply to people who tweeted hours after me and ignore me. Then leave me waiting over an HOUR in a live chat. No one is speaking to me and it’s outrageous & causing me more mental anguish😡😡😡

  • jamiebennett92 ⚒ Jamie Bennett ⚒ (@jamiebennett92) reported

    @JameswhufcJones @EE It’s a joke, they’ll send you a stock reply saying that it’s for investment in the network & to help vulnerable customers. Personally I’m not sure why helping EE’s customers is our job, they should really be doing that out of their own profits rather than by making us pay more.

  • GJRbluebird frankly (@GJRbluebird) reported

    @EE EE are by no means 'UK's number one network provider'as they, or Kevin Bacon likes to say...my contract of 4 lines is up in November and I, and many like me are gone too. Shameful behaviour. Hopefully we'll leave in droves and they'll see how poorly they've actually treated us.

  • Rutherfor5Kevin Kevin Rutherford (@Rutherfor5Kevin) reported

    @EE @B_Luesley Your putting up my monthly payment by 14.40%. that's a fecking joke! Youve lost me as a customer, complaint lodged, not that'll make much difference.

  • hertsfarming Andrew Watts (@hertsfarming) reported

    @EE how acceptable is it to be off the network for 2 1/2 days at a crucial time in the farming calendar ? Perhaps I should change networks to one that responds more quickly…..