EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Sutton, Wembley, Streatham, City of London, London, Hackney, Twickenham, Croydon, Wandsworth, Purley, Southwark, Paddington, Waltham Forest, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton |
Phone | |
| Wembley |
Total Blackout | |
| Streatham |
Internet | |
| City of London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Orr
(@speakuptherapy) reported
@EE I will dm but want to point out I have spoken to ee on chat function and on phone various times in the last 6 months. This is the 5th time we have had this issue in 6 months. The only solution for me is to be released from contract. I don’t want any more money off.
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Phoenix
(@Phoenixonhive) reported
@EE Never orderd something so quick ever lol
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𝚂𝚑𝚊𝚞𝚗 𝚂𝚖𝚒𝚝𝚑
(@Spag1990) reported
@EE I think @ADT_UK are looking into it, (unlikely they’ll take ownership to be honest) either way.. that’s a farce from both of you! Customer services, when most of the call was on hold the max was 4 mins of a 29 min call… and it costs £22.18. Merry Christmas to me eh?!?
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jasmom👸🏼
(@welsbymiller) reported
i love @EE to pieces but honestly i never have anything go easy with every product ive ever ordered from them. i won’t lie, they try to help me out but still…how?!
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Jade Beth
(@JadeBsmithxox) reported
@EE are the lines down? I’ve been trying to call customer service as my mobile data has not been working for days.
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LMDpix (Lorna)
(@LMDpix) reported
@EE phone and 4g network down in West Belfast?
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KarenS
(@KarenS_GLF) reported
@EE after years of loyalty I’m disgusted at the way I have been treated. Store sales agents are talking themselves out of jobs by blindsiding the customer. Complaints here we come!
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Lindz
(@Lindzspoon) reported
@EE are the worst company ever, after making a purchase the amount was taken from my account twice, was supposed to be refunded in 3 days, still waiting, now my bank is overdrawn, My DD’s haven’t been taken and still no further forward!! Avoid at all costs !!
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Sadie Pepperrell
(@SadiePepperrell) reported
@EE I am in Cyprus with no signal. I have covid, and am being moved to a quarantine hotel and split from my husband. I have no way of receiving calls. This is an emergency. Please can you help get signal on my home?
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Greg Shepherd
(@GregQpr) reported
@EE no coverage YET AGAIN in BN14. Service is an absolute piss take but I bet I’m expected to cough up 100% of the bill again this month. Joke of a network 🤡