EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Wembley	Internet	3 days ago
Hammersmith	Internet	5 days ago
Hampton	Phone	5 days ago
Wembley	Wi-fi	6 days ago
Hammersmith	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  DarkBeige (@Beige29) reported 18 seconds ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Richard Knights (@dknights) reported 41 seconds ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 2 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  sandra oneill (@sandraspeccy) reported 4 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Vìncere. (@VictorJ1987) reported 8 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  T y k e (@tykeharvey) reported 9 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Doug (@dougmortonagain) reported 13 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Jimmy (@jimmyb01) reported 16 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  gillian nichols counselling (@NicholsGillian) reported 17 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  James Vertigan (@jamesvertigan) reported 19 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 39 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Cheryl Cavanagh (@xchezzacx) reported 39 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  PM 🇺🇦 (@prasulm) reported 41 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Wes Baggaley (@wesdbag) reported 41 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  dominnique karetsos (@DKaretsos) reported 42 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Charli R (@RojasLahoz) reported 43 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Martin Tull (@MartinTull1) reported 43 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Farhoud Chaparian (@ChaparianF) reported 52 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  James (@jfkent93) reported 55 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  kev beaumont (@kevbeaumont1984) reported 57 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 3 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 30-06-2026 0000hrs- 29-07-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Alan Aldridge (@afaldridge) reported 4 minutes ago

  @EE @Vizique During my protracted time wasting with your customer service somewhere along the very long, frustrating line you ascertained that I indeed have a fault. All I am asking is, if I have said fault all I want is an engineer sent round to have a look.

• 
  gary farr (@mrgfarr) reported 6 minutes ago

  @EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust

• 
  Alex Chippendale (@chipods) reported 7 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  Carol Annesley (@Cannesle) reported 8 minutes ago

  @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 8 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 10 minutes ago

  @dalli_72 @EE I get 5G but it’s poor. Get 5G then back to 4G then back again. That’s why i think that phone signal in UK is behind US,Canada Europe and Asia

• 
  Chiara (@Mhairiang26) reported 10 minutes ago

  @SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE

• 
  Alex Chippendale (@chipods) reported 16 minutes ago

  @EE I did try to purchase through the web site without logging in and still the same issue

• 
  DR (@ulookingatmefu) reported 17 minutes ago

  @EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.