EE

EE Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 01/12/2026 08:35

January 12: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: City of London, London, Hackney, Southwark, Wembley, Croydon, Hayes, Islington, Hammersmith, Weybridge, City of Westminster, Ealing, Hounslow, Leatherhead and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London E-mail
United KingdomLondon Wi-fi
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomWembley Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • orthogenes1s Emma (@orthogenes1s) reported from Tottenham, England

    @EE Thanks David, same issue with 222 I’m afraid

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Azer__Turan Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ShoeSu ShoeSu (@ShoeSu) reported

    @EE hi. Need to purchase an eSim to use abroad. How to I purchase one if I’m not an ee customer

  • IEMphile Arek Antoniak (@IEMphile) reported

    @EE @BAFTAGames What's the problem with your data gifting? It hasn't been working for days crippling my family communication. #complaint #broken @BBCWatchdog

  • mng321 martyn (@mng321) reported

    @courts_davina @EE Think a lot of people will. Why do you think Tesco Mobile (O2 network I believe) are advertising so much about companies ripping us off

  • Hobnobette Fiona 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hobnobette) reported

    @EE I cancelled with u lot in January yet come out my of hospital after 2 months to find you’ve still been charging me £100-odd pcm which is incredibly poor form,wouldn’t u say?

  • 12bw1312 Deano7312 (@12bw1312) reported

    @EE Don't go with EE shocking customer service..most expensive of market and hike your bills about 9% every year

  • IEMphile Arek Antoniak (@IEMphile) reported

    @EE @EXCEL What's the problem with your data gifting? It hasn't been working for days crippling my family communication. #complaint #broken @BBCWatchdog

  • jessica_annie97 Jessica (@jessica_annie97) reported

    @EE , is it normal for your employees to be rude when calling all customers out the blue, or it it just on a Wednesday?

  • shayah32 shayah32 (@shayah32) reported

    @EE My network keeps cutting out

  • YamyamLad Yamyam (@YamyamLad) reported

    @EE hi. I am awaiting my new SIM . I want to confirm you have rec'd my PAC code to transfer from Vodafone. I've tried ringing but as I've not had me SIM yet I cannot get past the automated messages. Please help

  • lordveteran Chris Goodall (@lordveteran) reported

    @EE Nothing at all because I don't have a signal at all, just e for emergency. I have switched on WiFi enabled calls now but this isn't the point of a service is it?