EE outages and service status in Richmond, England
Service-wide status: EE
No problems detected
If you are having issues, please submit a report below.
- EE generated 8 outage signals in the last 24 hours around Richmond, including 8 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Latest local activity: Sep 22, 10:54 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (63%)
- Phone (16%)
- Total Blackout (9%)
- Wi-fi (8%)
- E-mail (3%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
EE signals over the past 24 hours, with local activity from Richmond, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Richmond, England and nearby areas
- Service-wide baseline
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: London, Hackney, Waltham Forest, City of Westminster, City of London, Southwark, Croydon, Wembley, Islington, Wandsworth, Edgware, Hammersmith, Hounslow, Walton-on-Thames, and Southall.
| City | Problem Type | Report Time |
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Internet | 6 hours ago |
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Internet | 8 hours ago |
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Internet | 13 hours ago |
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Internet | 15 hours ago |
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15 hours ago | |
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Internet | 16 hours ago |
Nearby cities with recent reports
15 signals in the past 7 days
2 signals in the past 7 days
2 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Faisal M (@Faysal_noor) reported from London, England@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Ayo (@Ayoolanaa) reported from Hackney, England@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Karen Purvis (@KarenPurvis123) reported from Paddington, England@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Kevin Nolan (@knolanuk) reported from Lambeth, England@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Matthew Sexton (@matt_sexton) reported from Croydon, England@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Ayo (@Ayoolanaa) reported from Hackney, England@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Matt Bond (@MattBondVocal) reported from Camberwell, EnglandIn other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Alexis Raphael (@alexisraphael) reported from Hackney, England@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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IanEastLondon (@ianeastlondon) reported from City of London, EnglandI’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Jenny Sanders (@gothtink696) reported from Croydon, England@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Irma Grace (@IrmaGrace26) reported from Camden Town, EnglandMy new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Josephine Bakah (@BakahJosephine) reported from London, England@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Bobby Chakraborty (@Boblex) reported from Hackney, England@EE is there a problem in the N16 area. My signal being awful for the last few days
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MindTheGap (@mindthegap2018) reported@EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?
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cliff cook (@cliffc100) reported@TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account
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Also Stu (@stuinweymouth) reportedCan someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom
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jess .ᐟ ⋆。°✩ (@MEENAJUTLAS) reported@TomMason111076 @EE had the same thing, still not working. had to pay via 150
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Arty Em (@a37yM) reported@LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.
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Craig Johnson (@j300hno) reportedIs it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out
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Paul Hannan (@paulhannan1234) reported@Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did
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MindTheGap (@mindthegap2018) reported@EE can I have some help
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stuuk1🇬🇧🏴 (@stuuk11) reported@Wozza777 @LeilaniDowding @EE A lot of elderly people don’t have a mobile, some people live in areas where there is no mobile signal.
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Gillian Jamieson (@GillRaeWalker) reported@whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.
Recent EE reports in Richmond, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- London: Internet
- London: Internet
- London: Internet
- London: Internet
- London: E-mail
- London: Internet
EE detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (5 minutes) -
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No end recorded. This alone does not establish the current status. -
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Detected:
No end recorded. This alone does not establish the current status.
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