EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hounslow, Southall, Hammersmith, Wembley, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, and Kensington.

City	Problem Type	Report Time
Hounslow	Phone	2 hours ago
Southall	Internet	14 hours ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Mohamed Mahdi (@Mohamed87268245) reported 1 minute ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Kerry Harrison (@kerrylou94) reported 4 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 5 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Laura 🐐 (@Laura_Rads) reported 6 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Richard Knights (@dknights) reported 7 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Mohamed Mahdi (@Mohamed87268245) reported 7 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Stephen Tilney (@Stephen_Tilney) reported 7 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Niki Hutchinson (@nikihutchinson) reported 14 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  CFCHadders (@NeilHadley2) reported 16 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  James Vertigan (@jamesvertigan) reported 24 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Lucy Callis (@lcallis) reported 26 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Jack Holliday (@JHollid) reported 30 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Vìncere. (@VictorJ1987) reported 30 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  ponkysue (@ponkysue2) reported 35 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Doug (@dougmortonagain) reported 39 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  gillian nichols counselling (@NicholsGillian) reported 41 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  The Big Bakes (@TheBig_Bakes) reported 45 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Mariam Michtawi (@MariamMichtawi) reported 51 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Geo (@geometric) reported 54 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  gillian nichols counselling (@NicholsGillian) reported 56 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathon (@J_onathon) reported 6 minutes ago

  @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

• 
  KGDiGiTaL .Co .uK & IT serViCe aND suppoRT. Co .uK (@BuTGBNewsFaGsss) reported 8 minutes ago

  @CAPACTIVATORSUS @nhs emergency in here whiTe group the ****- @ee is Kneee DeD

• 
  Vicky (@Victori71226638) reported 15 minutes ago

  @EE 👋🏻 my boyfriend has dropped his phone in the canal. I have called your customer care who advised we can’t get his number back? We need that number for his customer database. Please help!

• 
  Stephen B (@Stephen40141780) reported 16 minutes ago

  @EE I may move my own phone & 2 family contracts to EE. Before I do, confirm whether EE has ever, currently, or plans to provide free/subsidised phones SIMs data or other support to organisations assisting illegal immigrants or asylum seekers in the UK? Straight answer please.

• 
  Martin Elliker (@MartinElliker) reported 20 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 pikes and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Dan Frampton (@danwillmixit) reported 20 minutes ago

  @EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.

• 
  Fuse Energy (@fuseenergy) reported 22 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

• 
  Danfotoman (@danfotoman1) reported 24 minutes ago

  @EE It’s ok I’m speaking to 02 about going back to them, cheaper and better service

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 24 minutes ago

  @EE Complained multiple times. You guys just say to buy one of your wifi devices or suggest I switch networks (resulting in me paying to leave EE 🙄). I shouldn't have to purchase a secondary device just to be able to use the service i'm already paying for...

• 
  Gareth Higgin (@77fenrir) reported 25 minutes ago

  @djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect