EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Wembley, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hampton	Phone	2 days ago
Wembley	Wi-fi	3 days ago
Hammersmith	Wi-fi	3 days ago
Ealing	Internet	4 days ago
Hammersmith	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Lord Panache (@RicciQueens) reported 5 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Depraved Acid (@DepravedAcid) reported 26 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 27 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Olga (@olgabudimir) reported 27 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Gavin Murray (@therealgavinm) reported 32 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  ponkysue (@ponkysue2) reported 32 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  gillian nichols counselling (@NicholsGillian) reported 32 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  MarleneJohnson (@MGVanessaJ) reported 34 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 39 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  john durant (@johndurant63) reported 39 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Richard Knights (@dknights) reported 41 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Teresa Walsh ● (@teresaspost) reported 42 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Nick Swan (@MrNickSwan) reported 45 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Jack Holliday (@JHollid) reported 45 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 47 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 56 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Stephen Tilney (@Stephen_Tilney) reported 56 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Victoria Seaman (@VixSeaman) reported 56 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Jimmy (@jimmyb01) reported 58 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Charli R (@RojasLahoz) reported 59 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Aldridge (@afaldridge) reported 5 minutes ago

  @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

• 
  Mark Bates (@officer_cartman) reported 6 minutes ago

  @StuLittle1972 @EE Haha and I thought it was just bournemouth signal reception has been shocking for over a month flag I only have a couple of months left of contract

• 
  alan (@alan_muso) reported 8 minutes ago

  @EE Nah, I've been there. You tricked me into accepting a free tablet (because I'm such a good customer) and shafting me with a two year SIM contract on the back of it. You want fool me again. I've been a customer, and loyal, since 1988 when you were Hutchinson Telecom. You blew it..

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 8 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 9 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  Purpleparrotuk (@purpleparrotuk) reported 9 minutes ago

  @ee phone mast appears to be down MK1 1SW. Lots of people with EE, no phone signal and no 5G.

• 
  👑 Sean 👑 (@kingseany94) reported 10 minutes ago

  @EE the broadband is down in my area but can’t check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isn’t.

• 
  DR (@ulookingatmefu) reported 11 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  TouchSkye Designs (@TouchSkyeDesign) reported 14 minutes ago

  @EE any idea when you might fix the outages for your 5G/4G mobile home broadband in Southampton? 4G data works on my iPhone but my Home Mobile Broadband has been intermittent since yesterday, even worse today!

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 20 minutes ago

  @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.