EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Ealing, Hammersmith, Greenford, Kensington, Hounslow, Southall, Wembley, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Wandsworth	Internet	8 hours ago
Ealing	Phone	17 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	3 days ago
Wandsworth	Phone	3 days ago
Wandsworth	TV	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Lord Panache (@RicciQueens) reported 5 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  DarkBeige (@Beige29) reported 6 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Mariam Michtawi (@MariamMichtawi) reported 10 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Laura 🐐 (@Laura_Rads) reported 10 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 12 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Joe Wadsack (@vinesack) reported 14 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Pawlie (@Si11y3gg) reported 16 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  G.Marshall Gleghorn (@gary2323) reported 17 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Steve Fisher (@221Sociopath) reported 21 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Anit (@anit3) reported 22 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Martin Tull (@MartinTull1) reported 22 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  MarleneJohnson (@MGVanessaJ) reported 29 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Wes Baggaley (@wesdbag) reported 33 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Neil Higley (@NeilHigley) reported 35 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  LL.b (hons) Lawyer (@PNagle72) reported 41 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 44 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  sandra oneill (@sandraspeccy) reported 45 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Mohamed Mahdi (@Mohamed87268245) reported 46 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  CharlieH 💙 (@MissCharlesV) reported 47 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Doug (@dougmortonagain) reported 58 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie (@Natz_Fay) reported 3 minutes ago

  @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

• 
  Sam Evans💙🚜 (@SamEvans336) reported 3 minutes ago

  @EE roaming has gone down pls sort it out

• 
  Chelsey (@chelshakespeare) reported 4 minutes ago

  @EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠

• 
  Matt Bennett (@MattBennett93) reported 5 minutes ago

  @EE I can’t say that I’m impressed with the @orange service that I’ve been put on whilst in Barcelona! I’ve never had a problem with @movistar_es that I got up until this trip! Signal dropping out and still no connection when the signal returns! 🤷🏼

• 
  Lauren (@lillol87) reported 6 minutes ago

  When you have nothing but trouble with @EE with getting a charge refunded from May and you realise you should have stayed with @skytv Will think twice about moving providers again in the future.

• 
  CryptoeSIM.io (@cryptoesim) reported 10 minutes ago

  @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again

• 
  David (@davidofsussex) reported 11 minutes ago

  @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.

• 
  Kay Griffiths (@kayleighnikita) reported 12 minutes ago

  Third time in a week there’s been an issue with signal at home. Where is not working they “fix” it and then it doesn’t work again. Rubbish paying for a service I can’t use @EE

• 
  Dexter Morgan VI (@DextersDesciple) reported 13 minutes ago

  @EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.

• 
  🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤 (P) (@PrincessPink_86) reported 14 minutes ago

  @EE to anyone contemplating entering into a contract for provision of a mobile service in #York (particularly YO30 area) where @EE is the provider or anyone who uses the same infrastructure - don’t is my advice.