EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 08/08/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, City of Westminster, Finchley, Islington, Acton, Bermondsey, Croydon, Mitcham, Belsize Park, Wembley, Tower Hamlets, Hounslow, Camden Town and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomCity of Westminster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • Streethats Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamieleeboy Jamie (@Jamieleeboy) reported

    @PureSasori @Jessica85079057 @EE I ended up reversing the DD and cancelling it. I’ve spoken to them on two occasions and all they have done is close the complaint. The Fraudulent charges are still on my bill!!

  • Zorak118 Bebo_Zorak (@Zorak118) reported

    @k_veves @EE If this is happening in a developed area and no one else is having issues it’s most likely your phone. Follow guides it’ll show you how to fix it

  • antis0c1al6 🚷 (@antis0c1al6) reported

    @EE help, i’ve just switched phones but i can no longer make or receive calls

  • ericg6gvz Eric Rigby (@ericg6gvz) reported

    @kevinbacon @ee you are advertising a network that consistently has problems in my area. Every 2nd day I receive text messages saying they have a problem in my area and it will take up to 8 hours to resolve.

  • georgeclark020 George (@georgeclark020) reported

    @EE your roaming packages for America are terrible. Please could you help me with being able to use my normal mobile data package in the USA? I’ve already spent £70.00 in less than 24 hours. Which is shocking.

  • GaryJones1965ti Gary Jones (@GaryJones1965ti) reported

    @EE poor service today @ your Cheshire Oaks outlet. Arrived to complete a purchase only to be told the system not available come back in 2 hours.Returned only to be told deal offered in your Liverpool they could not match.5 staff sitting/standing around.Left to purchase @ tesco

  • TheDreamSociety paul west (@TheDreamSociety) reported

    Dear @EE When are you going to upgrade the network where I live OX27 0BS? As an EE customer I'd love to take advantage of your broadband service but I'm in a black spot....

  • Zorak118 Bebo_Zorak (@Zorak118) reported

    @RachelCov @EE If your phone can’t ring out to every number you’ve tried but the rest of your service is working it’s most likely something on the phone needs changing

  • UGHANI36 Ghani (@UGHANI36) reported

    @NeilHowell20 @DPDgroup_news @EE Worst delivery company ever!

  • cat_complains Cat (@cat_complains) reported

    Why is my @EE service so appalling this week?! I’ve had blackout service since Monday, only able to use Wi-Fi?!