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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, Hayes, and Weybridge.

CityProblem TypeReport Time
Croydon Wi-fi 5 hours ago
London Phone 9 hours ago
London Wi-fi 1 day ago
London Internet 1 day ago
Tower Hamlets Phone 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • FraserHardy_uk
    Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • ashleyhaase0
    AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • sindsind05
    Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • TimmyTemps
    Timmy Temps (@TimmyTemps) reported from Camden Town, England

    Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this

  • DavidEscobarLDN
    David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

  • kearneykd
    Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • jonathancreaser
    Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks

  • borstalgran
    barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • kearneykd
    Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • ashleyhaase0
    AH (@ashleyhaase0) reported from City of London, England

    @EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.

  • TS7Track16
    G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, England

    why are @EE down again

  • crabrc
    Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • lisa661974
    lisa lou (@lisa661974) reported from Tottenham, England

    @EE not impressed with your signal coverage of late. Never have had a problem until these past few months. 😕

  • dmoonuk
    Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • jonohall1984
    Jono (@jonohall1984) reported from Camden Town, England

    @EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.

  • tpotter2890
    Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • Borja_Bilbao
    Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TFishcheese
    Terence Fishcheese (@TFishcheese) reported

    @ItsJamesPowers @EE @SamsungUK How did all this start? Sorry to hear you are going through all this trouble

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported

    @EE I’m not going to another provider. I just want to cancel. I don’t want to sit on a queue for an hour to cancel. This is something that ought to be possible online.

  • NCC_17fOrmula1
    ZX Geoff Owen (@NCC_17fOrmula1) reported

    @woodmally1979 @geogramblings @EE Not making excuses for them but I used to work for them. That looks like a standard boiler-plate letter that would be sent out to anyone, otherwise you'd have been address Dear (name). I agree though that 'Dear Customer' would be better now.

  • ChrisWall85
    Chris Wall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ChrisWall85) reported

    @EE hey I've noticed my mobile internet these last few days has been quite poor. Any known issues?

  • TFishcheese
    Terence Fishcheese (@TFishcheese) reported

    @ItsJamesPowers @EE @SamsungUK Sounds like it’s broken. I’m surprised they won’t give you a replacement. Bad form. How long have you had the phone?

  • anthonyjcook
    anthony (@anthonyjcook) reported

    @EE your BT sport app for smart tvs has to be one of the worst apps out there, absolute garbage.

  • jhd_____
    jasmine (@jhd_____) reported

    @EE Is it possible to gift data to another EE customer?

  • Pollski81
    Polly Gordon (@Pollski81) reported

    @EE are your services down. WiFi in my house has been down all day.

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @EE what is going on Oxford St? I remember signal being 💩 last time I was here (about 3 months ago) so what’s the deal?? No internet at all!!!

  • NataliaJade__
    Natalia Chapman (@NataliaJade__) reported

    @EE Sorry didn't reply, yes sorted it was an issue my end after someone took money from my account so at the time was just wondering if could have still paid via bank giro at the back of bill. But thank you!