EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hounslow, Southall, Hammersmith, Wembley, Hampton, Ealing, East Molesey, Wandsworth, Feltham, Hayes, Greenford, and Kensington.

City	Problem Type	Report Time
Hounslow	Phone	1 day ago
Southall	Internet	2 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Internet	5 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Lucy Callis (@lcallis) reported 4 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Dave Ahern (@CorkGourmetGuy) reported 11 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Jimmy (@jimmyb01) reported 14 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Niki Hutchinson (@nikihutchinson) reported 17 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Walee (@thebrownmayn) reported 18 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 21 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  john durant (@johndurant63) reported 24 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  topcat500 (@theresacoote) reported 24 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Depraved Acid (@DepravedAcid) reported 30 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  holly (@ANOBRAINHOLLY) reported 36 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Doug (@dougmortonagain) reported 37 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Bridge🌼 (@rainbowfreak_x) reported 38 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 46 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Benjamin Owens (@OwensBenjamin) reported 50 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 51 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Lady Vix Seaxman (@VixSeaman) reported 54 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Paul Modley (@pmodley) reported 54 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  shams (@SaaShamsu) reported 58 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Shanny (@MissShannyToms) reported 59 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 59 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Frampton (@danwillmixit) reported 5 minutes ago

  @EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!

• 
  Stephen B (@Stephen40141780) reported 5 minutes ago

  @EE I may move my own phone & 2 family contracts to EE. Before I do, confirm whether EE has ever, currently, or plans to provide free/subsidised phones SIMs data or other support to organisations assisting illegal immigrants or asylum seekers in the UK? Straight answer please.

• 
  Martin Elliker (@MartinElliker) reported 5 minutes ago

  @EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yes It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

• 
  Martin Elliker (@MartinElliker) reported 5 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 pikes and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Davie G 🇬🇧 (@fredbeare) reported 9 minutes ago

  @EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever

• 
  Andy Smith (@asandysmith) reported 9 minutes ago

  @EE tried it same problem need to log in need a mobile

• 
  grahampike (@e4billycab) reported 10 minutes ago

  @chelshakespeare @EE Good luck phoning 150 😡 you’ll never get an answer 😟

• 
  Kev (@KevlarBrock) reported 11 minutes ago

  @EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?

• 
  Craig Bailey (@Craig_Bailey41) reported 13 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Alan Royston (@pagechord) reported 14 minutes ago

  @EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!