EE Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, City of Westminster, Epsom, Southwark, Croydon, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
-
Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
-
S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
-
Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
-
Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
-
James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
-
Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
-
I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
-
Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
-
𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
-
CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
-
Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
-
Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
-
Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
-
Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
MoRodgers
(@MoRodgers4) reported
@MarcAllera @EE #resign for letting Scotland down. No Scottish sport on @bt_uk absolutely shameful
-
55 Robert 24787972 🇬🇧WATP
(@belfastboy71) reported
@EE 💩customer service 20 plus years with them and get the square root of F### all from them 200 plus quid a month for broadband phones etc for the family Good luck in the future @EE cam **** off I'll be changing provider for everything
-
James
(@jamesfoley0) reported
@EE Hi. If my phone doesn’t arrive by Wednesday I’m going to have to cancel the order and go with another phone company. Thanks
-
Ben Todman
(@btodman93) reported
@simonhardwick @EE I wish companies had a support line for people that have a clue what theyr're doing. I spent 2+ hours last week on the phone to several script readers trying to get an amzon fire stick to boot. They said its beyond repair but it clearly just needs the firmware flashing.
-
Timmy
(@Timmy17672437) reported
@EE The pack was already set to renew the day it ended old pack expired sat 13 at 00.00 new pack should have started at sun 14 at 00.01 but the dont. Its a very broken system if i have to force a renew a day early because the packs dont kick in automatically back to back
-
mj
(@maxine_goff) reported
@EE Trying to order a new phone as a new customer and the website doesn’t work - keeps saying there is an issue with my details (use only letters and spaces) which I have, except my email address as that has fullstops etc in it! Please help, as chat function is shut
-
Zoe Bolton-Taylor✌️
(@zoeboltontaylor) reported
Seriously, @EE sort your Wi-Fi issues out. Trying to binge watch tv when ill and the Wi-Fi keeps cutting out isn’t fun!!! 🤬
-
Priyesh Chauhan
(@PC_PhotoLDN) reported
@EE 5G service has been out for over 3 weeks now! What’s going on? I’m seriously considering switching providers now as I do not have 5G speeds (which is what I am paying for!)
-
@rafs.an1
(@Rafsannnnnnn) reported
@EE why have you made it so hard to cancel your crappy broadband service...
-
clive
(@clivers_uk) reported
@EE can I have some help please? I’m wanting to port my number into EE pay as you go and it does not recognise the EE number on the port page!