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EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 11/30/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Paddington, Harringay, Hayes, Hammersmith, City of London, Hackney, Coulsdon, Mayfair, Wembley, Islington, Croydon, Hounslow and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Wi-fi
United KingdomPaddington Total Blackout
United KingdomHarringay Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • slickster65 Slickster (@slickster65) reported from City of London, England

    @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • georgiedonn Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • MartaIg88800241 Marta Iglesias (@MartaIg88800241) reported from City of London, England

    @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • squandoh Samuel Quandoh (@squandoh) reported from City of London, England

    @EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • weeman_com Minister of Mark's ⭕ (@weeman_com) reported

    @EE Well then I'm not too sure what's set up. I'm a new EE customer. So I assume someone was trying to reverse charge me something?

  • flamingginge John Fairlamb (@flamingginge) reported

    @EE That is very useful. I shall be using tgis service for calls from unsolicited surveys and dodgy calls.

  • Lacei56439 Lacei (@Lacei56439) reported

    @HorsePowerImage @EE Yes im having problems too

  • reted25 Teddy Boy (@reted25) reported

    @EE What is that looking like if internal? Remember the good old 4G issues with penetrative signals, new construction being effectively Faraday Cages killing signal penetration? Installation of Boosters in main Telecom Shops..(NB not restricted to one brand)

  • taysump Dr Peter Taysum 🏳️‍🌈 🇪🇺🌳 (@taysump) reported

    @EE Please can a Manager contact me? Otherwise I’m considering taking my case to Small Claims Court. Disgusting Customer Service for customer of about ten years with two lines and high monthly spend.

  • iholowaty Isabel Holowaty (@iholowaty) reported

    @EE Thanks for sending me alerts re reception problems in central #Oxford but what is going on? It's now happened 4 times since Monday, every day since Friday.

  • TresederMaria Maria Treseder (@TresederMaria) reported

    way back in 2019 I received a phone call from @PTGMobiles, claiming to be @EE. To the point that I questioned an item on my bill. which the lady replied "we can talk about that later". As my old phone was broken, I was ready for a new phone and contract. So they got me at just

  • Hempomatt MattyHemp (@Hempomatt) reported

    @EE It’s just terrible signal here!

  • benjaminteacher Benjamin Teacher (@benjaminteacher) reported

    ...@EE Your wifi is garbage. And you refuse to fix it. Might have to switch to @O2 Pathetic.

  • braveyellk Attah of Edinburgh 🇳🇬 🇬🇧 (@braveyellk) reported

    @EE They have declined giving me a contract all because I am new to the UK and they said credit score is low. I asked for SIM only deal oo. How then will I build my score? Remember Three gave me contract but I canceled for poor coverage in my area. Any option to be on EE?