EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, Brentford, Southwark, Tower Hamlets, Croydon, Paddington, Hackney, Hounslow, Wandsworth, Camden Town, Kingston upon Thames, Watford, Waltham Forest and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Wi-fi | |
| Brentford |
Internet | |
| Southwark |
Total Blackout | |
| Tower Hamlets |
Total Blackout | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alun Prosser
(@LanzaroteCamel) reported
@EE That says there is a good signal, but it's bullsh!t. The transmitter tower is down. I am now having to use a neighbour's BT phoneline broadband. And the app is useless.
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TRAXXAS58
(@TRAXXAS58) reported
It's funny how mobile networks lie to you. I have a dual sim phone, one is @EE, one is @ThreeUK. When I'm using EE & struggling for signal, Three usually has at least 1 or 2 bars, until you swap to Three & it suddenly realises actually, they're also struggling & no signal.
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Stephen McGarry
(@Mad_McGarry) reported
@EE any news on when the issues in the TS25 area will be fixed? Broadband has been off completely for at least 4 hours, can't even log into the website to check the area status
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Abby@LFC
(@Trinity10088770) reported
@pmclauth @Starlink @EE IS WORSE I CANNOT WAIT TO DITCH THEM THEY ARE SOO BAD THESE DAYS
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KJ
(@KarolisKJ) reported
@EE fix your app’s log in page to what it used to be, just password or FaceID, second day I’m trying to log into my acc and I need to change password AGAIN, 2 factor authentication was setup for 10 years and now I have to redo it?! Codes not coming through to my mobile. Fix it!
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J
(@ZamoraZinet) reported
@EE I’ve been trying all weekend to buy a laptop, tried on mobile site and the app. Is there an issue with your services?
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👉 Dean Hall 👈
(@Deane_Hall) reported
@EE Really disappointed with my broadband. Runs that slow that it’s really starting to piss me off. SHOULD OF STAYED WITH @TalkTalk
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Lord Carter
(@LordACarter) reported
@EE our plan is out of contract nice rep resolved a query tried to put us through to retention team they did not want to know and told him to deal with us Guess we are off to new provider Disgusting could not careless retentions team Hope you are proud of this service#EE
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Jill M Stevens
(@Jillygeoff) reported
@EE FED up with how I am being treated! Trying to merge 2 accounts and tech dept cannot get it sorted where do you get Help! Unless
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Lee Barnard ⭐
(@_lee_barnard) reported
@EE how the hell am I supposed to gift someone data with the website and app down? My daughter is now stuck with NO data!