EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Islington, London, Tower Hamlets, Croydon, Southwark, Hackney, Mitcham, Camden Town, Palmers Green, Bermondsey, Wandsworth, Watford, Fulham, Acton and Ealing.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Quoc (@quocdang) reported from Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Jason Miller (@sparkyjm1974) reported from City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England
@EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U
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Jason Miller (@sparkyjm1974) reported from City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Alex King (@alexkingtweets) reported from Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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David Cheung (@AviatorDavid) reported from Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Dave Arnold 🏳️🌈 (@DaveArnold91) reported from Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
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paula long (@slex_542865) reported from Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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David Cheung (@AviatorDavid) reported from Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Hannah (@absentxminded) reported from Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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Stephen McGlynn 🏴 (@StephenMcGlynn) reported from Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Lucy. (@Lgandara93) reported from Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Quoc (@quocdang) reported from Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Shane Gillespie (@ShaneGillespie) reported from London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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David Cheung (@AviatorDavid) reported from Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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John (@SaffaJohn) reported from City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Andy Coxon (@andycoxonuk) reported from London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
EE Issues Reports
Latest outage, problems and issue reports in social media:
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darcie (@__darcie) reported
@kungfuponda @EE maybe we just both poor :/
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Ceri Carpenter (@CeriCarpenter1) reported
@EE When is the on line portal going to come back on as I cannot allocate my children data and they are Home Schooling and its been down for 48 Hours?
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Adam Davies (@adamd72) reported from Fawley, England
@EE My broadband/internet signal is terrible.
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Nik renard (@NikRenard) reported
@EE Why can I not get a response!? Your lack of care and empathy to a longstanding customer is really quite worrying.
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DL Yeif (@TheYeif) reported
@adamd72 @EE same thing happens to me too there **** you should defo change
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Kenny Burton (@Kenguin34) reported
@EE The phone cost should be automatically taken off once contact ends. But why should it be left the customer to do this? I'm not out of contact, I was just pissed off with the amount of data sim only get compared to pay monthly customers.
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Andrew McLaughlin (@andymac2602) reported
@EE Internet ok on mobile phone. Router at home constantly flashing even after resetting. Cannot have this whilst working from home. Need to have proper Zoom access. Mobile app not working. All in all, I am not happy.
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Dave 💙 (@DaveHigh) reported
@EE Help!! Latest update downloaded onto my S20 Ultra and now sim card is not inserted error all the time. Was fine before the update and now i have no phone. Tried restarting, removing sim, wiping it etc but not helped.
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EG🦋 (@_emilyjgx) reported
@EE my dad is trying to access his my EE account to cancel phone contracts and sort out PAC codes however when he requests password resets, no emails are going through to his email address so he can’t access his account. Can you help?
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Kerry Leigh (@_kerryleigh) reported
Bought a one-off data add-on, @EE added it monthly. I realised 6 months later after wondering why my bills were high, they refunded 3 months. Checked my bill today, they never removed the add-on, & again will only refund 3 coz its my responsibility to check for their fuckups! 😠