EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Hayes, London, Croydon, Wandsworth, Hammersmith, Weybridge, City of Westminster, Paddington, Camden Town, Hounslow, Islington, Tower Hamlets, City of London, Fulham and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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C. Athanasopoulos
(@Charis_Ath) reported
from
Watford, England
@ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
EE Issues Reports
Latest outage, problems and issue reports in social media:
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neil venton
(@lien60) reported
@EE are you having phone signal problems in the Plymouth area as i either have dropped out during calls or can’t be heard even though i can here them
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squarepush
(@squarepush) reported
from
Glasgow, Scotland
Hey @EE is your broadband down in Glasgow? Seems like mine stopped working a few minutes ago and I can't go on myee to check as neither the app nor the website seem to be working.
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Yvonne Johnston 📚🎶🎟🎭🍸🌱🇮🇹
(@Whyjay99) reported
@EE It was an intermittent problem yesterday. Appears to be okay today.
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kaushik das gupta
(@kaushikdg8) reported
@EE For the past half an hour I have been trying to reach customer care, and no one is picking up. Like seriously this is the care you give your customers?? The service should be free by now if this is the case.
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aki rahman
(@rushel789) reported
@EE My signal is been very bad very long time. I have sent two emails with pictures person didn’t reply or fix my problem I’m having. Also DM message, I pay £71 month shocking service
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Astor Tate
(@astortate) reported
@EE Responding 24 hours after is not a sign that you “understand how important it is to be connected.” Two days of poor service in Peckham as also reported by over customers. Do a survey and you’ll see.
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Turi Maddison
(@MaddisonTuri) reported
@Apple are your systems down? @ee are telling us they are while we have been waiting nearly 6 hours for a repair
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Nibbalo
(@nabilmiah_) reported
@EE you say the issues have been resolved however I have no access to data. Flicking aeroplane mode on and off. Restarted phone and waiting for more than an hour for a call back from technical support. I am supposed to be out playing Pokémon go, which you as a company sponsor
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Celtic Smurf
(@celticsmurf1888) reported
@otocan24 @Leonara99550659 @EE Still nowhere near as bad as the woke pc virgin airlines ad.
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Asitis
(@Asitis76766226) reported
@SanniUthman7 @Lionesses @EE Stupid.