EE outages and service status in Richmond, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 30, 9:46 PM GMT+1.
- Internet (50%)
- Phone (22%)
- Total Blackout (17%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Southall, Greenford, Hounslow, Hammersmith, Kensington, Wembley, Ealing, Hampton, East Molesey, Wandsworth, Feltham, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Total Blackout | 2 days ago |
|
Greenford
|
Wi-fi | 3 days ago |
|
Hounslow
|
Total Blackout | 7 days ago |
|
Hammersmith
|
Internet | 8 days ago |
|
Hammersmith
|
Internet | 8 days ago |
|
Southall
|
Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
-
🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
-
Laura 🐐 (@Laura_Rads) reported from Wandsworth, England@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
-
Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, EnglandDear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
-
Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
-
Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
-
Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
-
Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
-
Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
-
Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
-
Wes Baggaley (@wesdbag) reported from Richmond, EnglandI have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
-
LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
-
Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
-
Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
-
kev beaumont (@kevbeaumont1984) reported from Richmond, England@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
-
#Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, EnglandWhy is my 5G not working ffs fix this @EE
-
The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
-
Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
-
Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Barney & Chris (@AmbroseBarnaby) reported@EE It looks like I’ll have to. It’s no major issue as we have one on the doorstep I just don’t understand this particular issue. The device I want to upgrade to is the iPhone 17 pro max from the15 pro Max. Is this device restricted if I upgrade in person will it deliver to my local
-
Andrew Robinson (@apr9999) reported@EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!
-
TheGreatCordwainer (@zombiestyled) reported@LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.
-
La Pioche 🇵🇸 (@RAE7S_) reported@ee your network is awful
-
micka9990 (@Michael66108716) reported@EE I’ve you any idea how much it would be cancel today?
-
marcel (@muhrcel) reported.@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer
-
Davie G 🇬🇧 (@fredbeare) reportedDoes anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees
-
Darren Stokes (@Stokesy88) reported@ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!
-
Zach McElroy (@ZachMcElroy1) reported@EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account
-
Ian Wardell (@ian_wardell) reported@EE @EE Suppose I owed EE loads of money and I said this other person will pay off the debt for me, but they fail to do so? Would you think my debt is their responsibility, or mine? The gift cards are EE's responsibility, not some 3rd party.