EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Kensington, Ealing, Hammersmith, Hounslow, Southall, Greenford, Wandsworth, Wembley, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Kensington	Internet	8 hours ago
Ealing	Internet	14 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	4 days ago
Hounslow	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Martin Tull (@MartinTull1) reported 1 minute ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Lord Panache (@RicciQueens) reported 5 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Lucy Callis (@lcallis) reported 6 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Bridge🌼 (@rainbowfreak_x) reported 12 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  James Vertigan (@jamesvertigan) reported 14 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Ewan Stevenson (@EwanJStevenson) reported 14 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 15 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Jonny Pugsley (@jonathonfp) reported 18 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Paul Modley (@pmodley) reported 23 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  DarkBeige (@Beige29) reported 29 minutes ago from Merton, England

  Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 35 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Nick Swan (@MrNickSwan) reported 35 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Doug (@dougmortonagain) reported 38 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 41 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  ponkysue (@ponkysue2) reported 43 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  James Vertigan (@jamesvertigan) reported 50 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  lauren (@wanderlaurst) reported 51 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 54 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Laura 🐐 (@Laura_Rads) reported 55 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 59 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Clifford-Ward (@riccliff) reported 8 minutes ago

  Ordered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting

• 
  Jaws2 (@asanga747) reported 12 minutes ago

  @EE @TomTugendhat Try getting a phone signal at all in and around China Town in London

• 
  Gary Reid (@garyreid94) reported 16 minutes ago

  @EE @_nicks_tweets You clearly have issues get it sorted

• 
  JC (@jaykona3670) reported 17 minutes ago

  @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.

• 
  Philip G (@PhlipGodfrey) reported 20 minutes ago

  @SClash2019 @EE @Apple They've gone dreadful recently, everytime I ring my fiance and also one of my friends who both use EE I struggle to hold a conversation with either of them as their signal constantly break up. It's not my end as I've tried two different sims with the same result!

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 23 minutes ago

  @EE hi there need some help please. We have disconnected our broadband services and been asked to send back out router however we haven’t received any packaging or the QR code that had apparently been sent. How do I get another sent to us asap so we can post? Thanks

• 
  The Blasted Cat (@RobbieTwts) reported 24 minutes ago

  @TomTugendhat @O2 @EE We increasingly have 650 elected officials in Westminster more interested in chasing personal glory on matters overseas than attempting to resolve domestic issues

• 
  Gareth Owen (@gjo2405) reported 26 minutes ago

  @EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?

• 
  Colwyn00 (@colwyn0077668) reported 30 minutes ago

  @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.

• 
  MarcioMILK (@marciomilk) reported 34 minutes ago

  @EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on