EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Feltham, Hayes, Wembley, Ealing, Greenford, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Wandsworth	Internet	12 hours ago
Hammersmith	Phone	2 days ago
Hammersmith	Internet	6 days ago
Feltham	Internet	6 days ago
Hayes	Internet	10 days ago
Feltham	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 3 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Kurt Kiefer (@k1rtk) reported 5 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  James C Green (@jamesCgreen93) reported 6 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  CharlieH 💙 (@MissCharlesV) reported 7 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  CFCHadders (@NeilHadley2) reported 8 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 8 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  T y k e (@tykeharvey) reported 16 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Helen Dixon (@HelendixonHelen) reported 24 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  Charli R (@RojasLahoz) reported 31 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Anit (@anit3) reported 31 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 35 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Walee (@thebrownmayn) reported 38 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Vìncere. (@VictorJ1987) reported 38 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Paul Modley (@pmodley) reported 39 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Lucy Callis (@lcallis) reported 42 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Charli R (@RojasLahoz) reported 45 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  dominnique karetsos (@DKaretsos) reported 50 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Matthew Barber (@Matt_Barber4500) reported 51 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Niki Hutchinson (@nikihutchinson) reported 51 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Bridge🌼 (@rainbowfreak_x) reported 60 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Jardine (@AndyCricket100) reported 6 minutes ago

  @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

• 
  … (@NLDN_) reported 9 minutes ago

  @EE is the worst network on this earth and when my contract is up in September I’m leaving! £80 a month for a iPhone 15 pro max & the network IS ****!!!!

• 
  Kev (@kevparfitt) reported 11 minutes ago

  @DPDUkHelp44 Can you explain why it is considered acceptable for your delivery drivers to falsely report a failed delivery attempt for my @EE parcel? I have been at home all afternoon waiting for this, yet your driver has lied about an attempt that never happened?

• 
  simon withers (@KalEl_WBS) reported 11 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device

• 
  Not another one (@NicDenso) reported 12 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  Graham Bean (@FootballFactors) reported 14 minutes ago

  Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

• 
  Bryan Steers (@steersb) reported 14 minutes ago

  @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 15 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  Emily gregory (@emilygreg22) reported 17 minutes ago

  @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring

• 
  FitbaLitics 🆎 ⚖️ 🐏 ⚽️ 🏡 🎶 (@fitba_house) reported 18 minutes ago

  @England @EE @BukayoSaka87 Never seen so much hype over a friendly