EE Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Hounslow, Hammersmith, Gerrards Cross, Wembley, Mitcham, Wandsworth, Croydon, Woking, Southwark, Paddington, Richmond, City of Westminster and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| Hackney |
||
| Hounslow |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Si Kirk AFC
(@sikirk) reported
from
Islington, England
Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Georgie
(@georgiedonn) reported
from
Islington, England
@vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’
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Simon ~ 📱👔📹
(@eggwhisk) reported
from
Camberwell, England
@dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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Marta Iglesias
(@MartaIg88800241) reported
from
City of London, England
@EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡
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Slickster
(@slickster65) reported
from
City of London, England
@EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long
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Samuel Quandoh
(@squandoh) reported
from
City of London, England
@EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Mo S
(@teamgeeza) reported
from
Watford, England
@EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬
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Barry mcardle
(@Bjmcardle) reported
from
Wandsworth, England
@EE Great Customer service from these guys. Very prompt response
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Vokes-Mclean
(@EJVMcLean) reported
@EE is there an issue with mobile services in the gu14 area
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RogerMabbutt
(@roger_mabutt) reported
@EE I got a new 5G S21 from you last month and it has never actually received 5G even though I've been in London, Brighton and other places that are supposed to receive 5G. Is there something wrong with the SIM?
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jay patel
(@jay8420) reported
@EE my SIM card is not working it shows no network available
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Samantha Karvouni
(@Sam_Karvouni) reported
@EE no mobile signal whatsoever in RH19.
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Big Boss Bam
(@BigBossBam1) reported
@ThreeUK Shock horror, total loss of service in BN10, I don't think I've had a single month of service without issue Can you just buy them out @EE or @O2
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Imran Mahmood
(@imranmahmood777) reported
@EE my 4G has been down all day. The help desk on line isn’t helping. Any ideas?
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Lewis Burgess
(@lewisburgess) reported
@ee total loss of any signal in RH19 4.. Usually good 4G and can 'hear' several cells. Not even a whiff of 2G or 3G. Website saying OK. Have reported. Affecting multiple EE accounts, SIMs & devices.
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Carrie
(@Amia_Cat) reported
Dear @EE , I need to make an insurance claim. I've sat on hold for 3.5hrs this week on borrowed phones to talk to you. I'm a teacher so can only phone after work but I just can't get through. Your website site says I must call you... I'm trying really hard! Please help💐
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James
(@M0JJK) reported
@EE What has happened in the last half hour, EE phone signal around Sutton area has totally disappeared? coverage checker reports no issues but there is obviously a problem.
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Richie Knight
(@richiechuff) reported
@EE Well spoke to linzi and she was lovely and couldn’t apologise enough the gent from the executive team is an absolute disgrace Insisted that linzi had covered everything without even hearing me out quite clear he doesn’t like his job or customer and it was probably end of shift