EE outages and service status in Richmond, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 13, 10:39 PM GMT+1.
- Internet (56%)
- Phone (22%)
- Wi-fi (17%)
- Total Blackout (6%)
The latest reports from users having issues in Richmond come from postal codes TW9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hounslow, Southall, Wembley, Hammersmith, Ealing, Wandsworth, Richmond, Twickenham, Greenford, Hayes, Fulham, Sunbury-on-Thames, Brentford, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Wi-fi | 20 hours ago |
|
Southall
|
Internet | 2 days ago |
|
Wembley
|
Internet | 3 days ago |
|
Hammersmith
|
Total Blackout | 5 days ago |
|
Southall
|
Internet | 6 days ago |
|
Hammersmith
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
-
Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
-
Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England@EE Still no "Call Back".... Perhaps the signal is poor ?!
-
🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
-
#Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, EnglandWhy is my 5G not working ffs fix this @EE
-
Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
-
paul massey (@mass1976p) reported from Kingston upon Thames, England@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
-
James Vertigan (@jamesvertigan) reported from Ealing, England@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
-
Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
-
-
CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
-
holly (@ANOBRAINHOLLY) reported from Hounslow, Englandhi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
-
Anit (@anit3) reported from Brentford, England@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
-
Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
kev beaumont (@kevbeaumont1984) reported from Richmond, England@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
-
Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
-
Lucy Callis (@lcallis) reported from Wandsworth, England@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
-
Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
lee harris (@leeharris85) reported@EE how do you make a complaint about customer service?
-
AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.
-
Omar (@OhmLfc1979) reported@JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.
-
Ade-Olusegun (@OlusegunAdekun4) reported@EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.
-
Erin Louise Hunt 🪬 (@erinlouisehunt) reported@EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!
-
steve* (@gypsydog2) reportedThats nothing. @EE came to my door told me that if I didnt need my home line they would beat my talk talk bill(£36)that included tv for £31 so I switched,they sent no tv box then wanted to charge me another £24 extra for basic tv box so They wanted £55 for a lesser service
-
David (@davelympo) reported@EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved
-
Slimming World With Lord Paul (@SWWithLordPaul) reportedWhat’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?
-
lee harris (@leeharris85) reported@EE The attitude of uks greatest network leaves a lot to be desired…. No loyalty, poor attitude disgusting customer service to a loyal customer
-
Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reportedSo @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?