EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 12/02/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Hackney, City of London, Croydon, Wandsworth, Paddington, Harringay, Hayes, Hammersmith, Coulsdon, Mayfair, Wembley, Islington and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomSouthwark Wi-fi
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Matty_Est1980 Matty (@Matty_Est1980) reported from Camden Town, England

    @EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • squandoh Samuel Quandoh (@squandoh) reported from City of London, England

    @EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • Athemis2014 Alana H. #GTTO #JC4PM2019 (@Athemis2014) reported from Hackney, England

    @helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_soup75 Chris campbell (@chris_soup75) reported

    @EE WTF? 14% increase on my contract? £81 extra a year. That’s an obscene abuse of agreed contract. What’s the point of agreeing one when only one party has any say in it. Been with you 20+ years. Really not sure you can count on my loyalty going forward. 😡🤬

  • enchanted1966 Helen Stephanie (@enchanted1966) reported

    @Sammans94201335 @EE @MartinSLewis Same. Mine gone up by £11 and stuck in a contract. Obviously EE joining in with the other sharks known as gas, electric , water rates and no doubt soon to be council tax. Rich richer and poor poorer

  • qucharski Adrian Kucharski (@qucharski) reported

    @EE All I want is decent 4G service. The problem is Thornbury near Bristol expanded rapidly years ago yet mobile coverage is bad outside town centre. I appreciate this can’t be fixed overnight but hundreds of new homes and soon thousands will be built with connectivity still the same

  • Phill_Young TheYoungOne84 (@Phill_Young) reported

    @EE You can’t help. I’m stuck between physical Sim and eSim. But I’ve now had to pay for Apple One and Xbox Game Pass which should’ve been included.

  • LaurenPender78 Lauren Pender (@LaurenPender78) reported

    @EE I just got a notification to say my SIM card was no available, have restarted phone and take. Sim out and cleaned it off etc - still not working, have no phone signal and my SIM card isn’t being read. Is there anything else I can do?

  • spontaneous_ant Tony (@spontaneous_ant) reported

    @EE You obviously didn’t understand what I tweeted. It’s EE’s rubbish signal strength and lack of coverage in our area of 4G & no 5G signal. I have 4 mobiles (iphone & Samsungs) currently on EE which reiterates the poor signal coverage from EE.

  • bobbybearstoner Rob Stoner (@bobbybearstoner) reported

    @EE disgusting price rises after only upgrading in November. Spoke to customer services and was told there was nothing I could do my contract was not near the end! Why can't you just honour the price agreed at upgrade for the contract term agreed??

  • JONCOOK1979 Jon Cook (@JONCOOK1979) reported

    @EE bye bye! You think you can just put my bill up by £171.72 per year mid contract and keep my business? No chance @O2 here I come. Disgraceful customer care. #mobilephone #ripoff #ee

  • KirstenSmithHR Kirsten Smith (@KirstenSmithHR) reported

    @EE have turned off my broadband 2 days before my new service starts so now I have to attempt half term with an 8 year old & no wifi hahahaha (pass the wine)

  • FleabagSilverm1 Hedwig Wendell-Crumb (@FleabagSilverm1) reported

    @EE I DID contact EE to say I won't be able to pay for my medication if this price increase is introduced. They told me there was nothing they could do and that my only option was to go to the ombudsman! How is that a solution.