EE outages and service status in Richmond, England
No problems detected
If you are having issues, please submit a report below.
- EE generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 19, 3:32 PM GMT+1.
- Internet (60%)
- Wi-fi (24%)
- Phone (12%)
- Total Blackout (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wembley, Wandsworth, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, Feltham, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 8 days ago |
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Internet | 12 days ago |
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Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Anit (@anit3) reported from Brentford, EnglandHighly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Victoria Seaman (@VixSeaman) reported from Hounslow, EnglandDear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Lord Panache (@RicciQueens) reported from Wandsworth, England@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, EnglandDear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Richard Knights (@dknights) reported from Wandsworth, England@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Photo man (@ach59) reported@EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer
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emma wing (@emstusimba) reported@EE keep having issues with text messages not going through/ sending. Very frustrating
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JoJo (@yoyo__jojo) reported@EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data
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Daryl (@D_Paskell) reported@EE I need to change my inclusive extra but your app is down. How do I do this?
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Craig Taylor (@blown_ranger) reported@OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person
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Emma (@em_doapsi) reported@EE customer service phone line not working so can’t get help with the migration from BT service.
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Brian Slater (@BrianSlater1976) reported@EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.
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Michelle Masson 🙃 (@shellm1971) reported@EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄
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S Esq (@__sine_nomine) reported@WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.
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fiercebadger64 (@fiercebadger64) reported@EE i will post my number here unless u offer a proper solution