EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, Hackney, Southwark, Paddington, Waltham Forest, Islington, Wembley, City of Westminster, Epsom, Uxbridge, City of London, Gerrards Cross and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Total Blackout | |
| Wandsworth |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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G(ay) | in the end in wonderland, we both went bad
(@TS7Track16) reported
from
Hillingdon, England
why are @EE down again
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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lisa lou
(@lisa661974) reported
from
Tottenham, England
@EE not impressed with your signal coverage of late. Never have had a problem until these past few months. 😕
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Toni Leigh Turner✨
(@_xxtoniturner) reported
from
Watford, England
Can’t wait till November so I can leave @EE and their shit arse network
-
Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Lynsey
(@Lynseym247) reported
from
City of London, England
@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE This is not a one off issue it is CONSTANT
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Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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Mazi Pita.... Say not to rape. 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@adamjcousins @EE I will never leave EE....
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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Jono
(@jonohall1984) reported
from
Camden Town, England
@EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.
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Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Mazi Pita.... Say not to rape. 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE No problem.. I'm not planning to leave...
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Fraser Hardy
(@FraserHardy_uk) reported
from
City of London, England
@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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AH
(@ashleyhaase0) reported
from
City of London, England
@EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tina-Marie Thomas
(@Tina_Thomas) reported
So frustrating when you upgrade a phone and find a better deal on the network you just upgraded on!? @EE
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Dave Harbisher
(@DHarbisher) reported
So between @ring_uk and @EE now none of my devices I have paid a fortune for work. They would rather blame each other actually fix the problem, absolutely disgraceful
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Hannah Brain
(@MrsOrnsack) reported
@EE Well I have spoken to them and looks like they can’t transfer the number over without loosing the credit I have on my phone (£15). Why force people to buy a new sim when purchasing a phone. It’s awful.
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Bex
(@VoteBeccaTee) reported
@EE broadband not working in SE18, are you have widespread issues because it looks like service may be down for lots of people? #Internet #EE #broadband
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Freya Harvey
(@frezharvey) reported
Never ever ever go with @EE if you actually want to have a working phone or good customer support!! With a current total of 8 hours of phone conversations (hopeless), 2 hours in an EE store, currently 3 false promises and 1 month later= phone issue STILL not solved!! 😡😡😡 #EE
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Anna
(@annataft_) reported
@EE I placed an order for an upgrade last week, I’ve had no email and every time I go to track the order it says can’t track right now? Any ideas? I’ve never had to wait for a phone always came next day?
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Nola
(@wavey_gravey) reported
Anyone having issues with @EE network? I've no service and their twitter account (helpfully) has naff all info.
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Matthew
(@Matthew06071763) reported
@EE I have two charges of 13p for services from another network. What could that be?
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Faye
(@gowns) reported
@ee Is your website down? Haven't been able to access on any device for over an hour and need to activate a new SIM
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George Foster
(@MelroseGeordie) reported
@EE The mast covering LA22 0HY has been intermittently unserviceable for months. EE are aware but the 4G WiFi I pay to use is unreliable. I have been refunded but I’d like some honesty about if/when service will return to normal.