EE

EE Outage Report in Richmond, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, Greater London, England 03/12/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Ealing, Ruislip, Watford, Hackney, Croydon, Worcester Park, City of London, Islington, Hounslow, Feltham, Wandsworth, Kensington and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Jashanks79 James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NIKKIERIOZZI NIKKIE RIOZZI (@NIKKIERIOZZI) reported

    @EE I have had no bars/ working phone since 4pm. How can I get help?

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @WeGoMadinCages @EE @MarcAllera They will not allow me file a complaint with ombudsman with regards them refusing to comply with The CA2015. Problem A is only a problem because they won't fix problem B.

  • DavidKnopfler David Knopfler (@DavidKnopfler) reported

    @EE Peoblem sorted but lost all faith in EE because of the redundant and useless AI that has replaced real customer care

  • scottishLad09 Stuart (@scottishLad09) reported

    @EE Sorry didn't realised you replied. It's currently Working at the moment but it went down at least 5 times last week had to switch it on and off again.

  • webbymcr Raz (@webbymcr) reported

    @EE no internet on 4G/5G all day and lower signal than usual. Relying on service for work having recently moved home and currently have no broadband. Any ETA?

  • elenwjslt Elen Jones (@elenwjslt) reported

    Has anyone had hurrendous customer support from @EE and @BT recently? We’ve been without a landline since last Wednesday- my mum is waiting for a phonecall from hospital regarding a date for Cancer surgery.

  • WeGoMadinCages We the Undersigned (@WeGoMadinCages) reported

    @ItsJamesPowers @EE @MarcAllera Oh dear the equalities act 🤬 Whats the issue with EE

  • elenwjslt Elen Jones (@elenwjslt) reported

    Has anyone had hurrendous customer support from @EE and @bt_uk @WeAreOpenreach recently? We’ve been without a landline since last Wednesday- my mum is waiting for a phonecall from hospital regarding a date for Cancer surgery.

  • andyscargill 💚 Andy Scargill 💙🇺🇦 (@andyscargill) reported

    @mustbecwaced @EE It was similar in Chester with @O2 Lynn where they told one of my neighbours that he should find someone with a different provider if his land line was down and he had an emergency. Their local mast is 'broken' and has been for some time. We're gradually all moving over to others

  • UsmanAhmad_iam Usman (@UsmanAhmad_iam) reported

    If you think you’ve had bad customer care experiences, pray you never have to deal with @EE. Beyond atrocious.