EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Feltham, Hammersmith, Wandsworth, Wembley, Ealing, Greenford, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Feltham	Total Blackout	2 hours ago
Hammersmith	Internet	10 hours ago
Wandsworth	Internet	23 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	1 day ago
Wembley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  PM 🇺🇦 (@prasulm) reported 5 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Theresa Godly (@GodlyTheresa) reported 7 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  The Big Bakes (@TheBig_Bakes) reported 18 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Lady Vix Seaxman (@VixSeaman) reported 21 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Helen Dixon (@HelendixonHelen) reported 29 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  Kerry Harrison (@kerrylou94) reported 29 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Benjamin Owens (@OwensBenjamin) reported 30 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  topcat500 (@theresacoote) reported 34 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Ewan Stevenson (@EwanJStevenson) reported 39 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Mohamed Mahdi (@Mohamed87268245) reported 41 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Jimmy (@jimmyb01) reported 43 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  gillian nichols counselling (@NicholsGillian) reported 45 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Jonny Pugsley (@jonathonfp) reported 48 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 49 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 49 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Lucy Callis (@lcallis) reported 50 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Walee (@thebrownmayn) reported 51 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Cheryl Cavanagh (@xchezzacx) reported 52 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Dan Flynn (@DanWantsTech) reported 53 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  CFCHadders (@NeilHadley2) reported 60 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 6 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  Lucy Jayne. (@Lewciie) reported 8 minutes ago

  @EE @sarkeycockney Closed my complaint without even talking to me or offering any resolution, easy way out

• 
  Nathan Astley (@chebbzzx) reported 11 minutes ago

  @EE your Wi-Fi is awful

• 
  Maggs ⚒🫧 (@maggs10) reported 11 minutes ago

  @EE @JackEmson99 I’m with ee and the service on my train from esssx to London is shocking.

• 
  Shana Hendry (@Happyengland79) reported 12 minutes ago

  @EE sort it ******** out! The reason you are not most peoples first network is the ****** restrictions! I can search for lottery numbers but you refuse to open to national lottery website! What sort of bs is that!

• 
  Yokenthwaite (@BayXXIV) reported 13 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 15 minutes ago

  @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

• 
  Ahimalayanbond (@Delirious__x) reported 19 minutes ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

• 
  JC (@jaykona3670) reported 19 minutes ago

  @EE how do I cancel my broadband witb EE, sick to death of EE, everyday there is a connection issue

• 
  🅿️ (@Imran999_Khan) reported 24 minutes ago

  @EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.