EE outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wandsworth, Richmond, Twickenham, Wembley, Greenford, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Brentford, Kingston upon Thames, and Worcester Park.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Ealing	Internet	3 days ago
Southall	Phone	3 days ago
Southall	Internet	5 days ago
Hammersmith	Internet	6 days ago
Wandsworth	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jack Holliday (@JHollid) reported 3 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Doug (@dougmortonagain) reported 5 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Luis Andrés (@Luis_AndresM) reported 9 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Victoria Seaman (@VixSeaman) reported 10 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  john durant (@johndurant63) reported 12 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Ronin Shaw (@RezxoShaw) reported 13 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 14 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  lauren (@wanderlaurst) reported 19 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Bridge🌼 (@rainbowfreak_x) reported 19 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Dave Ahern (@CorkGourmetGuy) reported 20 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Wes Baggaley (@wesdbag) reported 32 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Jade Sharp (@jadesharp1992) reported 34 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 40 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Wes Baggaley (@wesdbag) reported 40 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Richard Knights (@dknights) reported 44 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Stephen Tilney (@Stephen_Tilney) reported 46 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Olga (@olgabudimir) reported 52 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Doug (@dougmortonagain) reported 54 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Jimmy (@jimmyb01) reported 54 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Cheryl Cavanagh (@xchezzacx) reported 56 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oldpuddle (@Oldpuddle) reported 6 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  Ian Wardell (@ian_wardell) reported 6 minutes ago

  @EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 9 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window

• 
  Michael Kitchener (@eventsbykitch) reported 11 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 12 minutes ago

  @EE really pissing me off Anyone else having issues when out and about with there signal? You literally can't use anything even whatsapp 200 quid a month for ****

• 
  Marc Davis (@marcd5123) reported 13 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 20 minutes ago

  .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

• 
  Mark Connolly (@macon1375) reported 21 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  HockeySemp (@HockeySemp) reported 22 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  Simon Patterson (@denkmit) reported 24 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?