EE Outage Report in Richmond, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: London, Ruislip, Watford, Hackney, Croydon, Worcester Park, City of London, Islington, Hounslow, Feltham, Wandsworth, Kensington, Uxbridge, Ealing and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ruislip |
Internet | |
| London |
Internet | |
| Watford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Tyler 🔬🔭📡
(@Glazgow) reported
@sarahpurplee @EE @Ryanair 😡🤬 Maybe EE should do some customer service training 🤔
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LadyProgress
(@MrsAwesomeSauc) reported
Having To Deal With These Scripted Mopheads @EE Who Do Not Know How To Talk Politely To Customers! Taking Customers Money On A Monthly Basis While Giving Them A **** Service 👀 You Are Not Confirming Anything....You Are Assuming! Where Are All The Decent Customer Service Reps 🙄
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Alex Dunn
(@Dunny2120) reported
@EE is there something wrong with your network, 4g/5g?
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Becs 💙
(@becstudentODP) reported
Going to be fun driving home with no signal. Here’s hoping there’s no issues on the 2 hours! Thanks @EE
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Sarah Caldecot barlow
(@Dads_Angel_) reported
@EE your service is absolutely disgusting also anyone I've spoken to at @EE poor customer service poor everything disgusting
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Gary Curwood
(@welshboygaza) reported
@EE I've got a new phone being delivered tomorrow but it's being delivered to a wrong address. Can you help ASAP
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Jason Raj
(@jasonoflondon) reported
@EE hi I only switched to EE Home Broadband because I got a discount as a mobile customer. But the wifi is appalling - keeps cutting out or not letting devices connect at all. Can I cancel my contract at no cost? Not getting the service I expect (or used to get with @SkyHelpTeam)
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Matt Clarke
(@Matt_Nav_) reported
@ee thanks for your customer service it’s amazing. Oh sorry you would actually have to do customer service to be amazing. It’s either incompetence or your agent lie to customers either way pretty appalling from a communications company
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paul smith
(@psmith_uk) reported
@EE I'm in a good signal area according to the signal strength maps. In practice in doors I am lucky to get a bar at all; good job I have wifi calls.
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Karen
(@Karen06659744) reported
@EE please can you let me know if there is service disruption in MK43 7PW, I’ve had no service for 2 days