EE

EE Outage Report in Spelthorne District, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Spelthorne District, Surrey, England 01/23/2026 11:15

January 23: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, London, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Wandsworth, Hampstead, Harrow, Hammersmith, Gerrards Cross, Woking and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Total Blackout
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomGuildford Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • CesaireF francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TaraVoss27 Tara Voss (@TaraVoss27) reported

    @EE what has happened to your live chat service? I need to get in touch to upgrade a phone but do not want to use Relay as I’ve not had a great experience when previously using it.

  • Emily_Tuck_xo Emily Tuck (@Emily_Tuck_xo) reported

    @EE what is going on with my signal today, usually full bars but today it’s been on and off one bar to no signal? Super confused is there a problem in the Wokingham area at the moment?

  • snevetsyrrah Harry (@snevetsyrrah) reported

    I love @EE and really don’t want to move network but I’ve just been in the EE store in Cardiff and for sim only I’m being offered 10 GB for £20. Went into @skytv and I’m being told 10GB for £10 with rollover data and send data to a friend! How could I not move? :(

  • Lovaduck73 David H (@Lovaduck73) reported

    @EE if your support desk is receiving a high volume of calls does this mean your level of service is poor?

  • 2013yola Yolanda Porter (@2013yola) reported

    @EE Yes , but EE customer service is lacking . Ordered an upgrade with option to trade in the old phone . Received the new phone , but no communication what to do with the old one ! Spent 3 hours trying to figure out what to do before I get charged and still did not get anywhere!

  • deaveman Dave Gibb (@deaveman) reported

    @EE website and App has had problems since Thursday and over 20 mins on hold! Just requested PAC code and that worked fine!

  • chattychooks Chatty Chooks (@chattychooks) reported

    Hey @EE if I’ve joined you and supplied my PAC number and old number from other network. When do I get told of the port and start of the contract? Been >4 days now.

  • josieewarman Josie✌ (@josieewarman) reported from Tidworth, England

    @EE hi, will you be able to help with a order

  • ben_1_2_ 🟡Ben⚫️ (@ben_1_2_) reported

    @EE not even a customer yet but wondering what the best way to log a complaint is. Been waiting over a week to receive my sim, and there was issues even before this relating to Uswitch.

  • tomgreat1990 Tom 💙💜💙💜 (@tomgreat1990) reported

    @EE network speeds below 1mbps again in EX32 9--. If you dare to tell me this is a one off again, I'm completely ******* done with you lot. This has been an issue for 6 WEEKS NOW!! I don't know what is going on with you clowns, but it needs to be sorted. This is unacceptable.