EE Outage Report in Spelthorne District, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Wembley, Hammersmith, Guildford, Maidenhead, Ealing, Greenford, Uxbridge, Wandsworth, Leatherhead, Hounslow, Byfleet, Epsom and Hampstead.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
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EE Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Lord Panache (@RicciQueens) reported from Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Wes Baggaley (@wesdbag) reported from Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Randombiz (@RandomBiz) reported from Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz (@RandomBiz) reported from Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz (@RandomBiz) reported from Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Lucy. (@Lgandara93) reported from Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Antony Fry 🌑 (@antony_fry) reported from Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England
@EE I never got a reply to my message about sponsorship
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Jack Holliday (@JHollid) reported from West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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ComplaintBox (@MeetuSuraj) reported from Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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Helen Dixon (@HelendixonHelen) reported from Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Gareth Thompson (@gareth78t) reported from Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Gavin Murray (@therealgavinm) reported from Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Victoria Seaman (@VixSeaman) reported from Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Wes Baggaley (@wesdbag) reported from Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eliza Thornberry (@MiZz_Virtuous) reported
@EE why am I receiving a text to say my price plan which includes roaming will now be charged. That doesn’t make sense when it is inclusive in my plan. Who can fix this?
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petit_reveur 💙 (@petit_reveur) reported
Should a logged call with @EE at 8am that is clearly a device issue which is under 12 months old take 12 hours and 5 advisors to resolve ?
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Mark Lonsdale (@marklonsdale) reported
@EE I’ve managed to sort whilst I am away, but not a satisfactory long term solution. I will be making a call to EE on my return to the UK.
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Lest we forget (@TrevorSTFC) reported
@EE Horrible signal today SN10 5RH area.....
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Kenza (@hjkenza) reported
. @EE Impossible to get in touch with customer service, been trying for a month and no luck. Chat option not available online. Calling from abroad so costing me quite a lot, are you guys even here anymore 🥲
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Roberto Deluca (@rdeluca64) reported
@EE Just to let you know @EE, you are losing a customer because your staff in Plymouth are very rude and xenophobic.
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lee (@plugster11) reported
@AnnaMur35561730 @EE Whst network is thst with?
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Debbie Cleeton (@DebbieCleeton) reported
@EE just had an update on my area. There have been issues for days so you are finally sending an engineer out. But 7 days before you plan to give us an update? You do realise people rely on the service they pay from you right??
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Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported
@EE I’ve been waiting over a day for a response. I’m sick of waiting days for a reply. I have anxiety and waiting makes me more anxious. Your service is diabolical.
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Paul Reavley (@reavo81) reported
@EE are ****. 5/6 contracts likely to move elsewhere.