EE Outage Report in Surbiton, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent EE outage reports came from the following cities: Islington, City of Westminster, London, Southwark, Fulham, Tower Hamlets, Bermondsey, Croydon, Paddington, Hackney, Wembley, Camden Town, Feltham, Greenford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| City of Westminster |
Internet | |
| Islington |
||
| London |
Internet | |
| Southwark |
Wi-fi | |
| Fulham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David #istandwithukraine 🇺🇦
(@David08645072) reported
@EE Will this service be offered to men? Only because you seem to hate men… hate men United
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cass 🌟💖
(@sassycassyL) reported
@EE surely you should be just concerned with offering a good service for your mobile and BB customers... price, signal etc 🙄
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Rischidaran
(@Rischidaran0302) reported
@EE There w/o not help given i called twice regarding it Germany was a good place Couldn’t share it with the world due to internet not goodwill or proper help was given Instead yourcolleague turned off my data roaming and I actually turned it on Next time it’s a different network
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•Lady• Adel Gascoigne
(@AdelGascoigne) reported
@EE I am in sardinia with the newest Samsung phone and no outstanding updates paying £2 per day to use my data, yet my service, reception is so slow it practically stopped. My husband also on EE older Samsung no issues. So I'm paying an additional £2 per day for less service 🤔
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Nicole Mountford
(@Nicole_JBxoxo) reported
Really disappointed with my service with @EE - I pay over £100 a month and I haven’t been able to get any data. I’m away on a work trip and haven’t been able to keep in touch with my family 😒
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💙💙Me💙💙
(@tups234) reported
Pretty fed up of @EE lack of signal over the past week. Barely see 5G anywhere, lucky to get 4G, and in places I’d normally have full phone bars and 5G… Literally nothing! What is going on
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jamesboag
(@jamesboag) reported
@EE I tried to contact you via your website today but you can't service my call via txt. After a head on car crash I find telephone calls very difficult and need to know why I got 2 insurance confirmation letters for the 1 phone number please.
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James
(@jamesrjwyatt) reported
@EE Hi there. I think you’ve closed this ticket but sadly there are still problems.
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David Punter
(@dpnaspringer) reported
Day 8 countdown to leaving #sky #skybroadband diabolical service which is now offline with no service to move to @EE broadband @SkyUK your service is lumpy and your staff are unhelpful - long term customer loss…. Sure you will ignore this - new #broadband customers - beware! 🚫
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sherrie hobling
(@sherrieannette) reported
@EE your Internet is awful. I can't even have a teams call. I have to turn off my WiFi on my phone to use 4g. Roll on when I can move.