EE Outage Report in Surbiton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, Croydon, Islington, Belsize Park, London, Southwark, Camden Town, Streatham, Hackney, Hampstead, Tower Hamlets, Bermondsey, Feltham, Deptford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Croydon |
Total Blackout | |
| Islington |
Internet | |
| Islington |
Internet | |
| Belsize Park |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Hudson
(@BenHudson83) reported
@EE Trying to enter a PAC code into your website but getting a ‘Code not recognised’ error. Double checked and is correct. Seems a common issue on your forums. Tried online chat and phoning but won’t allow me to speak to anyone, just says you are busy and hangs up? Can you help?
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Laica
(@Laica23) reported
@Gabbyjarvis3 @ThreeUKSupport I got my pac code, as soon as I can get to speak to @EE as a new customer, I'm off, their checkout doesn't work for me for some reason
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Caitlin🤍
(@CaitlinDornan5) reported
@EE havin trouble with broadband. Its connected to wifi but no internet connection. Tried turning the route off and on but still nothing
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Nick Iles
(@nick_iles) reported
@EE how many EE advisors does it take change a light bulb? anyone would think you don’t want more regular business- 3 advisors- 1.5hrs on chat to transfer payg sim to paym For an existing Customer it’s poor but it must ruin your conversion rates!
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ʎɐʍollɐפ ʇʇoɔS ˙ɹp
(@scottgal) reported
@EE Seems no way to easily add a new eSim to an existing contract??? Nothing in support and only vague forum posts about some £7/mo option??? Which means EACH WATCH would need it's own eSIM contract?
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chris linney
(@chrislinney) reported
@EE I've managed to speak to customer services . They've sorted it . They were trying to cancel the wrong product . Thanks .
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Simon Benham
(@Erkle07) reported
@EE Hi, updated Pixel 4 XL last night and this morning no network is detected. Tried restarting/resetting network/reseating sim/manually inputting APN nothing is working. Anything you are able to do on your end please?
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ʎɐʍollɐפ ʇʇoɔS ˙ɹp
(@scottgal) reported
Have my first 4G watch but @ee seem to be the WORST provider for support. Unless you buy it direct you have to buy a WHOLE NEW CONTRACT???
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Rorz🇬🇧
(@bigrorhound) reported
@EE Yet again even after calling 7 times about this over the last 3 months and giving the benefit of the doubt I have been robbed, Sick of this network now.
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Laura Whyman
(@LauraWhyman) reported
@EE please can you help? I’m struggling to make calls, doesn’t connect or cuts off, looks like low phone signal, have 4G ok... I’m in Aylesbury, online chat isn’t available and I have no landline to call