EE outages and service status in Surbiton, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Croydon, Southall, Wandsworth, Epsom, Coulsdon, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Hounslow	Internet	8 hours ago
Hammersmith	Internet	19 hours ago
Hounslow	E-mail	1 day ago
Ealing	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  john durant (@johndurant63) reported 4 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  gillian nichols counselling (@NicholsGillian) reported 9 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 10 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Shanny (@MissShannyToms) reported 17 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 20 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Charli R (@RojasLahoz) reported 20 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Paul Modley (@pmodley) reported 25 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Damien (@Damien93) reported 28 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Stephen Tilney (@Stephen_Tilney) reported 29 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Mohamed Mahdi (@Mohamed87268245) reported 32 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Lawen Lawko Karim (@LawenLawko) reported 33 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Dave Ahern (@CorkGourmetGuy) reported 33 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Dave Ahern (@CorkGourmetGuy) reported 35 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 36 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  John Want (@MontyWanty) reported 40 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Steve Murrell (@mobiasstrip) reported 43 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  topcat500 (@theresacoote) reported 49 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  ✈️ B (@_beckid) reported 50 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Dave Ahern (@CorkGourmetGuy) reported 55 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Adrian Bradley (@adebradley) reported 56 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Evans💙🚜 (@SamEvans336) reported 4 minutes ago

  @EE roaming has gone down pls sort it out

• 
  Pete Searle (@PeterSe38295412) reported 5 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

• 
  Natalie Marchant (@taliena) reported 8 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Pete Searle (@PeterSe38295412) reported 11 minutes ago

  @EE Apparently thats already been done, but it hasnt. My broadband speed has been diabolical for over a year. I raised this in February this year. Since then your service has been nothing short of disgusting. Ive phoned again this morning and have been "promised" a call today.....

• 
  Tom (@BigTom0491) reported 15 minutes ago

  @EE If I gave you the area and her first name, would you be able to track who it is? She’s absolute credit to EE and great customer service

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 15 minutes ago

  @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡

• 
  James G (@jgoodliffe_) reported 19 minutes ago

  @EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?

• 
  Lord Runcible (@SonOfRuncible) reported 22 minutes ago

  @TomTugendhat @O2 @EE Those poor people of Dulwich, what did they do to deserve that.

• 
  Natalie (@Natz_Fay) reported 24 minutes ago

  @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

• 
  JohnR36🤍💙🇸🇱 (@johnrtrfc) reported 25 minutes ago

  @EE @ChrisMilbank EE are garbage and a rip off..