EE Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT6 and KT5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (41%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent EE outage reports came from the following cities: Islington, London, Bermondsey, Tower Hamlets, Croydon, Southwark, Hackney, Fulham, Camden Town, Cricklewood, Belsize Park, Ealing, Surbiton, Deptford and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Islington |
Internet | |
| London |
Phone | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
-
John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
-
camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
-
Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
-
Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
-
🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
-
Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
-
Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
-
🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
-
saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
-
camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
-
camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
-
Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
-
Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
-
Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
-
Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
-
Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
highlander
(@highlander317) reported
@EE Not noticed any issues with any other games or apps. Twitter works ok
-
Joe Hopkins
(@HopkinsJoe) reported
.@EE your customer services in upgrades today is awful. I spoke to 2 people and both were so unprofessional I’ll be leaving your network after over 10 years of being with you
-
Brad Roads
(@bradalarroads) reported
@EE Uk no 1 network for no signal call dropping who ever is making this crap up ! We pay over £200a month for the devices in our house hold and the way they have been the last 6 weeks I wouldn’t even be happy paying £20 a month for them all !!! Defo be changing when the time comes
-
Patrick Rice FCMI - #StayHomeSaveLives
(@Patrick_Rice) reported
@EE - MyEE (web) seems to be having a hissy-fit. Every section I visit loads fine - bills, usage etc, but as soon as it does, it AUTO-logs me out. Except it hasn't really, as I can visit another section without a login needed. Bt then the same happens again when the page loads.
-
OOᕼᗰEᖇᑕYᗰE 👟
(@oohmercyme) reported
@EE I have DM'd but EE has been self-aware of this since October 2019, that was before I brought it to your attention in March 2020. But EE is more than happy to charge full price for the poor service it knows its "providing"
-
Milla Skerbinek
(@MillaSkerbinek) reported
@LiamPayne @EE @BAFTA It doesn't work for my phone it won't let me download 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
-
Mossey Jnr
(@MosseyJnr) reported
@EE Can I have manager call me as soon as possible please, I have a an issue that is currently being shurgged off from EE, and passed along, on the phone I'm being passed off and refused to speak to a manager and I'm not happy. If it continues I will be seeking cancellation.
-
M
(@AamMonalisa) reported
@LiamPayne @EE @BAFTA WHY AM I NEVER ABLE 2 WATCH UR SHOWWSSSS
-
arianas bday in 8 days
(@riverroadbaes) reported
@LiamPayne @EE @BAFTA HELP I CANT DOWNLOAD IT
-
Maita ᵕ̈ loves CEO Louis
(@DEFENCELESSLUT) reported
@LiamPayne @EE @BAFTA LIAM I WAS SLEEPING WTF