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EE Outage Report in Royal Kensington and Chelsea, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Royal Kensington and Chelsea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Royal Kensington and Chelsea, Greater London, England 11/18/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Royal Kensington and Chelsea, Greater London, England

The most recent EE outage reports came from the following cities: Hackney, London, Paddington, City of London, Hammersmith, Ilford, Croydon, Wembley, Harringay, Barnet, Greater London, Hampstead, Sudbury, Waltham Forest and Poplar.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomPaddington Wi-fi
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Royal Kensington and Chelsea, England

Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • Ross7Perry Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • davidoxley1982 David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • simonfromharlow SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • RicciQueens Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mulleralexander Paul Alexander (@mulleralexander) reported

    @EE wanting to charge me over 400 quid to repair a phone I pay a stupid amount for every month. Nice one lads 👍

  • KevinMcInrue Kevin McInrue (@KevinMcInrue) reported

    @EE Yes that’s fine. When I paid for my early upgrade last year one of your colleagues over the phone & one in shop advised not using another charger/cable as it could damage the charger port, that’s why I’m getting a wireless one & hopefully this works

  • Stringers76 Strings (@Stringers76) reported

    @EE Dhocking customer service today. Called to cancel the Mother in laws contract who died of Cancer last year. Told it will cost £196 pounds to cancel early. Not only that but the CS advisor tried to upsell us broadband aswell.

  • marbleplaster Cain Hudson (@marbleplaster) reported

    @mrjamesob @EE Just thinking out loud here, having heard on @LBC that some people are struggling with lack of data. Is it possible to donate my unused data to a pool for people to access if required? I regularly as do many never use the data I have paid for.

  • OllieTurnbull Ollie 🇬🇧 🏳️‍🌈 (@OllieTurnbull) reported

    @EE Hi. Could someone please DM me in regards to ongoing problems I am having with reception issues. Constantly “Call Failed”.

  • RWarrenger Rachel Warrenger (@RWarrenger) reported

    @EE is the my EE app currently not working properly? Can't log in on the app (because my number is already registered, to my account) and the website won't accept my PAC? 🙄

  • CassandraJCook Cassandra 🐷 (@CassandraJCook) reported

    @EE hi changed network to a new provider and kept my number. How do I cancel my sim with you?

  • jxmier jamie (@jxmier) reported

    @EE Please can you sort out @Brightstar. Not only have they sent my returns package to the wrong address (i.e. my address back in suffolk) But they also managed to send it to the wrong address back there as well???? Don’t really wanna be slapped with a fat fine babes I’m poor x

  • Jakejaki10 JakeJaki10 (@Jakejaki10) reported

    @EE Hi I've got 3 bars of signal but I can't call or send texts and says I'm not registered on network can you help me

  • Migarden4 Migarden (@Migarden4) reported

    @EE Stop Acting like you don't know this matter. This is known error with Xiaomi devices from last two months. Every forum people asking this that app is not opening. You need to fix this error.