EE Outage Report in Royal Kensington and Chelsea, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Kensington and Chelsea, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Royal Kensington and Chelsea, Greater London, England
The most recent EE outage reports came from the following cities: London, Southwark, City of Westminster, Chingford, Finchley, Islington, Acton, Bermondsey, Newham, Croydon, Lewisham, Mitcham, Belsize Park, Wembley and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| City of Westminster |
Phone | |
| London |
Internet | |
| City of Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Royal Kensington and Chelsea, England
Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Andy Whent
(@andywhent) reported
from
Enfield Lock, England
@EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.
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KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Brad
(@bradders2203) reported
from
East Ham, England
@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jazmine Day
(@jaazmindaa) reported
How did I get a phone contract for £56 a month with @EE and now a year later I am paying £71 a month. Absolute joke. UK’s No.1 network for the UK? I think not. How can they expect people to be able to afford that for a phone. Disgusting
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10 Minutes late with Nespresso
(@nospresso) reported
@EE I just got off the phone with one of your reps. EE has chosen to add onto the government's CPI when it doesn't have to. There's nothing I can do to lower the bill. This just isn't acceptable service from any provider, and "they're doing it as well" isn't an excuse.
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@EE so after 8 month's of issues I've still got no help in relation to solving the issue. You'd rather just loose a customer who has been with you since day 1 due to being a T-Mobile and orange customer. 1st class service has become a joke service.
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Nadia
(@NadiaSMS) reported
@EE WTF?! We wanted to let you know that on or after 31 March 2023, your price plan for the following number will increase by £11.09 a month. This increase is linked to inflation in line with your terms and conditions What a joke!
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Adam Shearsmith
(@adamshearsmith) reported
@EE I'm a new customer and just had an email saying my phone bill is going up £7.36 a month. This is apparently to match the CPI (inflation rate) You do realise you don't have to match that rate. That's why people are struggling. Your now adding more to that inflation rate.
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Vicky Clutterbuck
(@Vikc32) reported
@EE No signal in Newbury for a week now. Whole family and work colleagues affected. Is there a problem in the area?
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Amy
(@noyb90) reported
@EE I’ve asked for someone to send me my contract on live chat and apparently I don’t even have a one. Now I’m stuck going round in circles with some idiot robot. Can you please send me my contract so I can review the terms?
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Martin 🏴
(@MartinAbell17) reported
@EE from Friday 3rd March 0830 until 1730 6 March I was in the Netherlands. I did not have access to a mobile network for that period of time. Awful service and coverage. How do I complain please?
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Rebecca Lake
(@rebeccalake4) reported
@EE I had issues with my new ipad being delivered and DPD decided to return to consignor. I spoke to someone at ee on Monday and was told I would have to reorder when it was returned. I've still not heard and now paying more for a device I don't have. I would like some advice please
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skeng’sther.
(@esthergbenz) reported
@EE @jasebyjason I too am having problems with my signal! Wasn’t too happy about the price increase either