EE

EE Outage Report in Royal Kensington and Chelsea, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Royal Kensington and Chelsea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Royal Kensington and Chelsea, Greater London, England 05/06/2025 06:40

May 06: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Royal Kensington and Chelsea, Greater London, England

The most recent EE outage reports came from the following cities: Charlton, London, Leyton, Islington, Hampstead, Hackney, Lewisham, Newham, Acton, Croydon, Tottenham, Tower Hamlets, City of Westminster, Harringay and Bushey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCharlton Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLeyton Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Royal Kensington and Chelsea, England

Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • teamgeeza Mo S (@teamgeeza) reported from Watford, England

    @EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • georgiedonn Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • annette4angel Annette Short (@annette4angel) reported

    @EE Hi. I’ve turned my phone on this morning and No Service has appeared. Turned my wi fi off and it’s coming up with EE E. Any ideas?

  • JakeLCartwright Jake (@JakeLCartwright) reported

    @EE Could I please have some help with Apple Charge to Bill? I have a few subscriptions, and it would be nice to consolidate them into my EE Bill. However they all renew on different dates. Eg: 20th & 13th. My allowances reset on 2nd. Would these all just be included on one bill?

  • Joanneswinney Joanne swinney (@Joanneswinney) reported

    @EE are there issues with the service. I have no service at all??

  • misssuzwong Suz Wong (@misssuzwong) reported

    @EE That looks like the exact place I've already reset it, but never get the email. I will recheck my settings to make sure the emails aren't blocked in some way bit if not I don't know what else to do

  • marquee_events Marquee Events (@marquee_events) reported

    @EE I am in Dubai and my phone has no signal. I have clicked the £6 a day package for international roaming and calls and still nothing?! Please message me urgently! I cannot make or receive calls! This is detrimental to my stay here!

  • NCJ1TOON9NUFC Nicholas Johnstone (@NCJ1TOON9NUFC) reported

    @EE do you have someone I can live chat too having phone issues and are at work so can't call?

  • AM12EAZ AMREAZ (@AM12EAZ) reported

    @jrb231082 @EE Why are you so full of ****?

  • marquee_events Marquee Events (@marquee_events) reported

    @EE I am in Dubai and my phone has no signal. I have clicked the £6 a day package for international roaming and calls and still nothing?! Please message me urgently! I cannot make or receive calls! This is detrimental to my stay here!

  • RossGillies9 Ross Gillies (@RossGillies9) reported

    @EE Hi, I need a proof of purchase to claim my free gift after upgrading to the Samsung galaxy s20 FE. I never received an email with proof of purchase. How do I get it?

  • Jessdaybradleyx Jess Day-Bradley 💙 (@Jessdaybradleyx) reported

    @EE Is there no way of checking how far down the que I am or anything like that?