EE Outage Report in Royal Kensington and Chelsea, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Kensington and Chelsea, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Royal Kensington and Chelsea, Greater London, England
The most recent EE outage reports came from the following cities: Brentford, Southwark, Tower Hamlets, London, Barnet, Croydon, City of Westminster, Paddington, Hackney, Hounslow, Wandsworth, Camden Town, Ilford, Kingston upon Thames and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Internet | |
| Southwark |
Total Blackout | |
| Tower Hamlets |
Total Blackout | |
| London |
TV | |
| Barnet |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Royal Kensington and Chelsea, England
Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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K.
(@javineisaslag) reported
from
Hillingdon, England
@ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Joe Lazarus
(@joelazdrums) reported
from
Hackney, England
@EE Thanks I have done so. I need to go out soon and I have no service at all 😫
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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New Directions
(@NewDirections7) reported
from
Ilford, England
@EE @RobElflain EE definitely has problems I couldn’t text all day yesterday
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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aneuropa
(@tanzanitebluee) reported
from
Barnet, England
@EE hello I am an EE customer . Will my iPhone 8 work in Japan
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@cuppymusic Don't worry I will get it from my network provider @EE
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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John Francis
(@jfrncs_) reported
from
Camden Town, England
I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.
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KINGDARKBERRY
(@Darkberry87) reported
from
Croydon, England
Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Monk
(@Monkey_UK) reported
@EE Anyone answering the phones today? I’ve been on hold for 1hr30 ? Never had this before!
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Tim Boxall ♿🇪🇺 Et Daemonium In Rotae
(@timboxall) reported
Hi @EE - I don't know if you run an employee recognition award/bonus, but Maggie in your customer service dept (I'm sure you can work out who she is) deserves it 100%! She went above & beyond to keep me updated on my service outage, and was the most friendly agent ever!
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Scott K. Andrews
(@ScottKAndrews) reported
Is there anything more annoying in the modern world than calling a helpline coz the website is broken, only to sit through endless messages telling you to visit the ******* website!?!?! And then the hissy, mono boyband pop kicks in and you just want to die. @EE
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weecuppatea (she/ her)
(@weecuppatea) reported
@EE I assume it’s an offshore call centre: the other day after a woman hung up on me when I said that offer didn’t sound right 10mins later I got another call from the same number from a man with the same accent giving me the same sales pitch. If it’s an outsourcer they’re really bad
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Amy Tyler
(@tyleramy12) reported
@EE Shame about the signal - received new phone this morning and been without a signal since. Still on hold to support 2 hours later 😡😡😡
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B Ezzer
(@BEzzer3) reported
@EE Tried the uninstall didn't work. The issue is it the app has shown out of data out of minutes and out of text. I also have a mobile wifi on the same account also shows out of data.
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James Barker
(@JamesBarker81) reported
@EE we’re coming towards the end of 2022, why the hell are we still struggling with basics like phone signal? Pull your fingers out! 😡
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Stewart Millar
(@beebhoy7) reported
@EE Updated your new app. Tried multiple times to make a payment but it won’t work. Are there any known issues?
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Sam
(@Sam_9604) reported
@EE any known issues in sleaford area for data, my phone says network temp turned off by mobile operater, few others at work have the same issue
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Fiona
(@bitmap87) reported
@StaffsBMS @EE Good luck with this! I ended up leaving EE in the end because their support was so poor :( I hope you have more luck!