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EE Outage Report in Royal Kensington and Chelsea, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Royal Kensington and Chelsea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Royal Kensington and Chelsea, Greater London, England 12/29/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Royal Kensington and Chelsea, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Hammersmith, Waltham Forest, Newham, Hackney, City of London, Enfield Town, City of Westminster, Borehamwood, Paddington, Wandsworth, Croydon, Muswell Hill and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomHammersmith Internet
United KingdomWaltham Forest Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Royal Kensington and Chelsea, England

Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • georgiedonn Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • slickster65 Slickster (@slickster65) reported from City of London, England

    @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

  • teamgeeza Mo S (@teamgeeza) reported from Watford, England

    @EE you have a broadband issue and long queues! Worst service I have experienced. Clearly an outage. Not happy :( bring back @OlafSwantee

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • MartaIg88800241 Marta Iglesias (@MartaIg88800241) reported from City of London, England

    @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkDSimmons Mark Simmons (@MarkDSimmons) reported

    @EE Lots of failed DNS lookups to non-Facebook properties, slow data rates. The usual.

  • VickieGermaine Vickie Sargent (@VickieGermaine) reported

    @EE is there some kind of service issue? Can't connect to the Internet despite the TV being able to, so don't think it's our Internet provider. Been waiting for someone to respond on live chat for 40 minutes now 💔

  • John__Robinson John Robinson (@John__Robinson) reported

    @sophslou @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • John__Robinson John Robinson (@John__Robinson) reported

    @slaw0604 @elliirosee @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • sophslou 👽 (@sophslou) reported

    @EE what's going on with the network? Sort it out

  • TrustMeImmaNerd Rebecca Burge (@TrustMeImmaNerd) reported

    @EE I have tried 18 times today to contact yourselves about you overcharging my bill. Where it should be £40 you've taken £123. I finally got through to someone who left me on hold to get her team leader for 30 minutes then hung up. As well as overcharging my network is down.

  • neilbuilder1969 Builder (@neilbuilder1969) reported

    @EE hi can you tell me if your broadband is down in my area. I can't connect to the Internet. Tried switching router off and on and have reset it and still no joy.

  • Rgoody83 Richard Goodall (@Rgoody83) reported

    @EE @motaboy1979 Ee any chance of an explanation to be what's going on. A number of services not working

  • John__Robinson John Robinson (@John__Robinson) reported

    @thesarahjane80 @EE @motaboy1979 There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • dannyhem212 Dan (@dannyhem212) reported

    @EE Is the service down? Can get on anything unless I’m on Wifi