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EE Outage Report in Beckenham, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Beckenham, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Romford, Wandsworth, Hammersmith, City of Westminster, City of London, Thornton Heath, Camden Town, Waltham Forest, Redhill, Leyton, Paddington, and Dagenham.

CityProblem TypeReport Time
Croydon Wi-fi 2 hours ago
London Phone 7 hours ago
London Wi-fi 22 hours ago
London Internet 1 day ago
Tower Hamlets Phone 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • thebrownmayn
    Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • adamvdb
    Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • paulondon666
    pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • pheauteau
    Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • sbeattie87
    stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AM12EAZ
    AMREAZ (@AM12EAZ) reported

    @jrb231082 @EE Why are you so full of ****?

  • PatrickMcHugh56
    Patrick McHugh (@PatrickMcHugh56) reported

    Excellent customer service from @EE yesterday. Colin / Steve made renewing my phone / broadband package an easy and efficient process. Great customer service skills.

  • misssuzwong
    Suz Wong (@misssuzwong) reported

    @EE That looks like the exact place I've already reset it, but never get the email. I will recheck my settings to make sure the emails aren't blocked in some way bit if not I don't know what else to do

  • henryiddon
    Henry Iddon (@henryiddon) reported

    Is there an issue with @EE in Blackpool ?

  • Poe952
    Poe952 (@Poe952) reported

    @EE good morning..i can have a anytime upgrade but when i go online, ee app, it shows that i have a iphone 6 when i have a Samsung Galaxy note 10+, surely this effects the costs as if i trade in iphone 6 its worth £80, my phone £300, any help please. Ta

  • ChrissyBarb
    Chris Stokes (@ChrissyBarb) reported

    @EE is there a problem in RM96XL area. No internet this morning.

  • ScottAl34188656
    Scott Allen (@ScottAl34188656) reported

    @EE hi there I have been a log customer for 15 years always paid on time and I have a £110 early termination fee to upgrade, given the current circumstances with covid could this £110 be waived so I could upgrade early? Thanks Scott

  • cesca_uk
    Francesca Bradford (@cesca_uk) reported

    Major mobile signal problem in Teesside at the minute. @VodafoneUK @iDmobileuk and @EE are all having problems. Cannot call/receive calls. Urgh!! What's going on? Help please.

  • abhijeetthakkur
    Abhijeet Thakur (@abhijeetthakkur) reported

    @EE My internet is not working (Knustford) for the last 2 hours and we are all working from home these days. All of us pay good money for an uninterrupted service. Please look into it!

  • chloecolbridge
    Chloe (@chloecolbridge) reported

    @EE hi, I've had no signal where I live since the beginning of November now. Quite ridiculous I'm paying for a contract that I can't even use unless I'm on WiFi (and even then, the WiFi calling doesn't work) When will this signal issue be fixed? It's getting ridiculous.