EE Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Beckenham come from postal codes BR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, London, Paddington, Waltham Forest, Hackney, Islington, Coldblow, Wandsworth, Poplar, Wembley, Romford, City of Westminster, Epsom, Croydon and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jorichards.one 🇬🇧🇺🇦💛💙
(@snazzywassock) reported
@EE Thank you for getting back to me. I managed to someone and the phone will arrive a week after I ordered it. Not ideal but @DPDgroup_news don’t seem to care about customer service and I’m aware it is their fault. As a customer i will now try to avoid them all the time.
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Mairi MacDonald
(@mairi__mac) reported
@EE help please. I cancelled a contract within the 14 day call off period and you still charged me 😭😩 and your phone team aren’t very helpful - can you please help?
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Jon Wensley
(@jonwensley) reported
@EE Can I just say I really don’t like the EE Kevin Bacon ‘buried alive’ advert. One of my worst nightmares….bringing together claustrophobia, a fear of death, and an impossibility of escape. Much like a mobile phone contract. #notreallysellingmobilestome
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Mrs B 🌱
(@rbax73) reported
Called to advise @EE - told to present ID in store before they could speak to me. Started getting debt collection letters. Presented ID, called back and was told that yes, EE would enforce a contract against a bereaved daughter who has never had access to the handset/SIM. 3/
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Tracey Winfield 💙
(@WinfieldTracey) reported
Finally, after stumping both @EE and @SamsungUK with a problem my phone had, it has now been fixed. Now it wants to do an update tonight. Considering this is what buggered it up in the first place, I'm not sure I want it to happen 🫣
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Raza Daas
(@RazaDaas20) reported
@Anikhaofficial_ Phone pay customer care number O83439I532I ---- O746303977O,-@ee
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James 🇬🇧
(@ItsJamesPowers) reported
So @SamsungUK replied they can't see anything wrong in the logs, I explained the issue was being able to make them before needing to reboot. @EE since you ain't doing anything to help I would like a deadlock letter as I can't continue like this my anxiety is in overdrive.
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Catherine
(@NTMF4G_85) reported
@EE if I was to cancel my contract would the fees be able to be paid there and then or go on the last bill? And would the phone be able to traded in to help with cost?
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ChipPhat
(@chip_phat) reported
Whilst I'm on twitter, @EE why do I not get signal in my new house? Slap bang centre of town, a busy town... and it's impossible for me and my partner to get signal on @EE I've been with you guys for a long time but might be time to switch 👀
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Yaya Hussain
(@yaya_hussain) reported
@EE disgusted at the poor service that I had. Been made to feel that people of colour are not worthy of your help !