EE Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Beckenham come from postal codes BR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, City of Westminster, Epsom, Southwark, Croydon, City of London, Kensington, Islington, West Wickham, Fulham, Erith, Harringay, Bromley and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Gel
(@nash_gelnash) reported
from
Camden Town, England
@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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**** Barrister
(@shitbarrister) reported
Anyone who moved their Sky package to EE might want to check their bank statements to make sure they’re not still being billed by both companies for the same service. I just found this out the hard way. No apologies, no conscience, just blamed each other. @EE @skytv
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Kathy Carter/Crowe
(@KCarterCrowe) reported
@EE you have messaged me to say I need to contact you about a problem with my order….how do I contact you? When I message I get a generic reply telling me to call. When I call you I sit on hold waiting for 45 minutes plus each time?
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John Sandell
(@johnsandell) reported
@EE Thank you. I might try calling when I have time. I also can’t log on through a browser. I’m only trying to find out how much data I download as I’m pretty angry about the 41% price increase – not the way to treat longstanding customers.
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Talles Hentges
(@TallesHentz) reported
@EE I bought a SIM card in a Sainsbury's, inserted the chip, tried some 7 or 8 times to activate it on your site, using the phone of 2 friends to receive the SMS code, but it never worked. Went back to return the card, but got no refund cause I didn't keep the receipt. Terrible UX
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Alan Braithwaite
(@AlanBraithwaite) reported
@JimJams85 @EE Looks like I may have the same problem. I am in a 30 minute hold to speak to someone. Grrrr!
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terry 🖤
(@rebelrouser29) reported
@EE And if you read my post (Bot) it was a general gripe how bad the signal is here in the UK around the small towns. Yet in the bleakest of areas around Norway, you get a 5G signal.
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Ironman 101
(@IronManMarkA) reported
@EE Thank you @EE for this, ive checked my current location, which you rate via the link as Excellent inside and out. In actual fact, it is extremely poor with little to no service. You need to actually get out and about and test it yourselves not just via what it should be!
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dave turtill
(@dturtill) reported
@EE rang your customer service on Thursday chasing my missing game credit from my order was promised a call back still waiting , does this mean since my order wasn't complete your in breach
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🙃
(@jonnjonn8_3) reported
@EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears
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🦦 mega evolution charisard
(@charisphernelia) reported
@EE i have still not received a call from the trust and support team or any other team. is this standard service? ignore your customers for 4 weeks so you can raise their contract price without giving them a chance to change it?