EE Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Beckenham come from postal codes BR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Bexleyheath, Croydon, London, Southwark, Paddington, Romford, Newham, Hammersmith, City of Westminster, Dagenham, Dartford, Waltham Forest, Fulham and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Mitcham |
Internet | |
| Wandsworth |
Internet | |
| Bexleyheath |
Internet | |
| Croydon |
||
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Doran
(@alistairdoran) reported
@EE what is going on with your coverage at Silverstone, it is pathetic. One of the biggest UK events you have let lots of us down!!!
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Jordan Churchill
(@JordanChurchi11) reported
@Lionesses @TwitterLive @EE Crap
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Harbour Craft
(@harbour_craft) reported
@ee I'm eligible for an upgrade. Trying to upgrade via app and the final part of the checkout process just sits loading with a spinning symbol?? When I try to fix it using the online chat they have a completely different date for my upgrade and try to charge?
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Taurus Sun
(@taurus_sun_tw) reported
@EE Hey JT, I have already replied within the same chain but to round it up: Shirry has been awesome and should get a raise, the automated phone lines are terrible, and the issue is sorted at least for now. Thanks so much.
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Charlie Mills
(@charlesemills) reported
@MarcAllera can you let me know what an @ee customer should do at 8pm on a Sunday when the Wi-Fi cuts out? There’s no one to speak to… more NA (no one anywhere) than EE…
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Greenstone Design
(@GreenstoneDes) reported
@EE Thank you for coming back to me. It’s just ok again but VERY slow and hit and miss. Postcode is YO43 4EA. We are very rural and no broadband offered…
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Daniel Gill
(@DanielGleeds) reported
@paddykenny17 @EE @EE cost me work been down the other week and I’m a business customer
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audiodamaged
(@zebrazebraland) reported
@EE I'm eligible for an early upgrade in a few days. Do I have to upgrade via EE or could I do it through another retailer NOT ANOTHER NETWORK OBVIOUSLY
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Leo
(@LNonno_) reported
@EE Hi, I have a 120GB Data SIM I'm using currently - although currently it's not working no matter what I try - it doesn't connect at all, it's almost as if it is turned off. I've tried my best to get it working, using other solutions from the forums etc but none have worked
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Meg Richards
(@MegT1D) reported
@EE Hi Neil, I've submitted a complaint with EE so far (filled out the online form). Are you still able to look into it if I send you the details? We are absolutely miffed 😬