EE outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent EE outage reports came from the following cities: Croydon, Poplar, Southwark, City of Westminster, City of London, Welling, Orpington, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	13 hours ago
Poplar	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	3 days ago
City of Westminster	Internet	4 days ago
City of London	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  AA Ron 🖤 👟 (@Munden87) reported 4 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 7 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  petrolheadharry (@HarryHardy91) reported 8 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Rochana Jackson (@rochanajackson) reported 9 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 20 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  PapaQ69 (@AddicksGlenn69) reported 30 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Matt Bond (@MattBondVocal) reported 34 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Rubén Taluja (@Robinhio84) reported 34 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  TricolorGav (@gauravleo7) reported 36 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Michael Wilkinson (@ThatMichaelW) reported 40 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Anna Trela (@TschesyaT) reported 42 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Ewan Stevenson (@EwanJStevenson) reported 44 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Dave Ahern (@CorkGourmetGuy) reported 44 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Matthew Sexton (@matt_sexton) reported 47 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 50 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Kevin Nolan (@knolanuk) reported 51 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Andrew Pines (@AndrewRPines) reported 51 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  IanEastLondon (@ianeastlondon) reported 58 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Bacon (@Jaybacon31) reported 7 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  Surinder (@SurinderRehal) reported 9 minutes ago

  @EE Why are u telling me this now I was unable to ring any of those numbers earlier. When I try to ring EE, I received a message to say you had tried to call earlier. Not spoken to EE for over a week while they’re trying to resolve my issue. 25 times best provider is rubbish.

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 11 minutes ago

  @Greaves24Tg @EE @tg well, that’s that sorted. Rang EE, some issue with back office, they’d not put through the order for my phone (?), ordered now, delivered tomorrow…and they’ve refunded delivery fee I had paid yesterday. Happy days. But flipping Nora…these scam helpline twitter accounts 🙄🙄

• 
  Robert Melvin (@Melvin23Rob) reported 12 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  Steve (@coastersteve) reported 12 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

• 
  DanielleCarty (@Danielle_Rowley) reported 14 minutes ago

  @MajorManor @EE Mines the same can hardly get any coverage anywhere. They are slowing loads down in the hopes you upgrade to a higher package

• 
  kelly sleigh (@sleigh81) reported 16 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

• 
  Gill Clarke 🐝 (@Gillykins58) reported 18 minutes ago

  @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.

• 
  Sam Gray (@vespasam) reported 18 minutes ago

  @EE The bigger concern is why the seal is broken? I thought the item was New? I have never bought a PlayStation product with a broken seal

• 
  𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported 18 minutes ago

  @EE why does your internet go down for a few seconds multiple times every evening? If it’s for updates how do I change the time that this happens because it’s exactly when I need it most! Service has been appalling since day dot!