1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Beckenham, England
EE

EE Outage Report in Beckenham, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Beckenham, England

The most recent EE outage reports came from the following cities: Wembley, Croydon, London, Ilford, Hammersmith, Dagenham, City of Westminster, Southwark, Tower Hamlets, Romford, Wandsworth, City of London, Thornton Heath, Camden Town, and Waltham Forest.

CityProblem TypeReport Time
Wembley Internet 1 hour ago
Croydon Internet 2 hours ago
London Internet 3 hours ago
Ilford Internet 15 hours ago
London Internet 1 day ago
Hammersmith Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • JaneStaiano
    Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

  • JamesGillComedy
    James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • TaniaTells
    Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • StuABedford
    Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • CyclingLawLDN
    Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • NeilHadley2
    CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • stanleymotown
    Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • xchezzacx
    Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • samgwentucker
    Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • emirrelevant
    Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • billyscott31
    Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithCP2
    Keith Pates (@KeithCP2) reported

    @EE IF NOT DEALT WITH AN EMAIL TO CUSTOMER SERVICES WILL BE SENT AND TOLD ABOUT HOW FOR LAST NIGHT AND TODAY I HAVE BEEN SENT FROM 1 PERSON TO ANOTHER AND STILL CAN'T GET A TOP UP FOR RENEWAL OF MY PACK BECAUSE STAFF ARE BONE IDLE TODAY

  • MrsBongers
    Fran Bilton (@MrsBongers) reported

    @EE don’t understand how you can send me a new PAYG Sim and when it doesn’t connect to your network you tell me you can’t find any information about it!

  • isabelaimee
    isabel aimee (@isabelaimee) reported

    Ok @EE shockingly bad Internet this month, which keeps getting worse

  • WriterStephy
    Stephy aboard River Phantom (@WriterStephy) reported

    @thepipkins @NarrowboatTales @EE We are ‘unlimited’ on EE - husband works all day on his laptop, we both stream TV, 2 phones use it, films etc and I game online. Never come close to using 600GB.

  • KiMcLikem
    Stephen Murphy (@KiMcLikem) reported

    @EE so I’ve been getting texts since the 15th of June all up to/including today saying there’s an issue in my area that you’re working on, so my service has been poor/shocking since then, yet my bill is still full price. Why is this?! I shouldn’t have to call to sort this. Awful

  • VLTHUB
    vanlifetravelhub (@VLTHUB) reported

    Ordered a new iphone 13 pro Max with @EE, first phone was overheating, second phone both seals were broken on arrival and third had been blacklisted prior to receiving so couldn’t get a signal. I’m being told by the escalations team that this is normal? Am I mad? New means new?🤯

  • _maria_nagy_
    _maria_nagy_ (@_maria_nagy_) reported

    @EE No, the service is still shocking and it keeps cutting out. WiFi calling is not really an option when you’re out and about…

  • KeithCP2
    Keith Pates (@KeithCP2) reported

    @EE I ALREADY SAID THE PHONE WAS NOT WORKING SO AFTER THE SH** TODAY CUSTOMER SERVICE IS 00000000000000000000000000000000000 KEITH

  • EnercorpWayne
    Bruce Wayne (@EnercorpWayne) reported

    @CarlBoylin @EE I agree that this is man bashing. It’s up there with the Gillette advert telling men not to be rapists. I’d have no problem if they aimed it directly at the bigots but it’s defo not a man issue.

  • AnthonyRishton
    Anthony Rishton (@AnthonyRishton) reported

    Hi @EE since I put my SIM into a new unlocked phone I don't get as many signal bars as I used too. Is there a reason, something in settings I need to do? I do get signal but not as strong or none at all in places I used to have signal. Sometimes can't join WiFi zones too