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EE Outage Report in Beckenham, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Beckenham, England

The most recent EE outage reports came from the following cities: Croydon, London, Redhill, Wandsworth, Leyton, Hammersmith, City of Westminster, Paddington, Dagenham, Camden Town, Ilford, Poplar, Islington, Orpington, and Tower Hamlets.

CityProblem TypeReport Time
Croydon Internet 27 minutes ago
London Phone 2 hours ago
Redhill Internet 9 hours ago
London Wi-fi 22 hours ago
Croydon Internet 1 day ago
London Total Blackout 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • davidmoritz
    David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • jr_svb
    John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • Ross7Perry
    Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • stevejnorris
    Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Taimsss
    Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • NandaSurabhi
    Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • NandaSurabhi
    Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • smartpicsuk
    The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • davidoxley1982
    David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • David25892
    David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • bukkushan
    🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • kerem6okce
    KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • simonfromharlow
    SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jase65535
    Professional Tiger Tamer 🇺🇦 (@Jase65535) reported

    @EE Why have I had poor to no signal today? Usually get 5G, today H+ if I am lucky? I pay more and seem to get less!!! 🤔

  • Baker_BCFC
    Dan (@Baker_BCFC) reported

    @idefender14 @EE iD mobile. Was happy till I started to have problems. And they tried saying there wasn't anything wrong.

  • stewartliesnham
    Stewart Liesnham (@stewartliesnham) reported

    @EE has been a nightmare experience from the start with billing issues and their systems not speaking to each other. Can’t even use the credit they gave me as doesn’t seem to apply to subscriptions as they still took payment. @giffgaff never missed a beat. Wish I stayed tbh. 2/2

  • loggerslgn
    victoria louise (@loggerslgn) reported

    @EE I’m not sure who to speak with, I’ve done on line chat and logged a query with no solution. I’ve definitely been misguided with my latest contract

  • WilkinsonLouise
    Louise Ellen (@WilkinsonLouise) reported

    EE customer service is absolutely shocking, calling me a liar without substantial evidence. I feel intimidated. I’m being charged for goods I don’t have. Loyalty means nothing. @EE #EE #EEcustomerservice

  • Matt94184099
    Matt Dylon (@Matt94184099) reported

    @ee While I am on holiday in Spain just found out EE is changing me using my phone. My wife is on O2 and my son on Vodafone non of them are charging except these thieves EE. Please remember to cancel your contract before you go abroad. The guy's name at EE was David

  • jj1892jj
    Jay Jay (@jj1892jj) reported

    @EE Absolutely appalling customer service and repair service - you claim 2 hours on your website, 24 hours in store when in actual fact it's far longer. Discrimination against those of us that are desperately ill, disabled and for whom phones are our only means of communication

  • stewartliesnham
    Stewart Liesnham (@stewartliesnham) reported

    Switched from @giffgaff to @EE in Feb this year for better coverage and for 2 weeks now the EE service where I live has been appalling and now just rarely able to get any signal. Now they are also introducing roaming charges. Time to say goodbye already I think. 👋 1/2

  • jj1892jj
    Jay Jay (@jj1892jj) reported

    @EE and reaching help if required - it's not good enough EE - not even a replacement loan device avaliable. And now told there is no way phone will be returned tomorrow so will be 48+ hours without phone - it is not safe for my health to be so long without a phone - explained to

  • MarksWeb41
    Mark Webster (@MarksWeb41) reported

    @EE it is very good to get away from the useless Vodafone network for your broadband or mobile phone need, but why not use EE or BT because they have a range of good broadband & mobile deals you can have problem free connection that suit your value for money using ee.