EE Outage Report in Hooley, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hooley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hooley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hooley, Surrey, England
The most recent EE outage reports came from the following cities: Lewisham, London, Croydon, Orpington, Surbiton, Wandsworth, Thornton Heath, Earlsfield, Carshalton, Walton-on-Thames, Banstead, Brockley, Welling, Streatham and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hooley, England
Latest outage, problems and issue reports in Hooley and nearby locations:
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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KINGDARKBERRY
(@Darkberry87) reported
from
Croydon, England
Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE I'm asking that you expedite this process and get an engineer to my property by Saturday at the absolute latest. This is an essential service I cannot do without.
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Jacksneddon
(@jacksneddon_0) reported
from
Wandsworth, England
Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
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Theo
(@cfcc76670af1430) reported
from
Croydon, England
@EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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Nuno Lopes
(@NunoEd) reported
from
Lambeth, England
At least @EE excellent customer service is quick to sort this mess out 🤗 fingers cross for OpenReach’s next visit 😅
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Sammy jo
(@tink1806) reported
from
Felbridge, England
@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE given that I a) often work from home b) need broadband in order to camera monitor a very sick pet when I am not there, this is completely unacceptable. Essentially, I've given up a perfectly adequate service and am now left to wait 4 days without any access at all. 2/3
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Twinspin 📻🏳️🌈🇺🇦
(@hbafilmshorts) reported
@Shaunjenks @ThreeUK @EE I know they do and said as much in my post. Being the only major carrier not to support international roaming at launch is a bit off. I’m hoping they will do soon.
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leilah x
(@leilahjs) reported
@EE hi, I am abroad & my roaming isn’t working. When I go online enable roaming & make calls is blocked, when I’ve tried to unblock it it says to text 150, which has texted me saying ‘your device is set up to be used for roaming in any country’ however, it is still not working
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Harlem
(@s1order) reported
@EE this new app update is crap by the way
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leilah x
(@leilahjs) reported
@EE hi, I am abroad & my roaming isn’t working. When I go online enable roaming & make calls is blocked, when I’ve tried to unblock it it says to text 150, which has texted me saying ‘your device is set up to be used for roaming in any country’ however, it is still not working
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J C
(@SergeBiscuits) reported
@EE Hi Megan, after all your help, I still seem to having problems, problems which I don't encounter on the 160gb plan. I've sent you another DM, please can you advise? Thanks.
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Alana Balfour
(@AlanaBalfour) reported
@EE What’s going on with signal just now? Three days and poor signal all over the centre and west of Scotland
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AKT4R_H
(@AKT4R_H) reported
@EE what's going on with your network??? I can't get data even when it's showing 5g and full signal strength
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ChelsChat
(@ChelsChat2012) reported
@ee I am truly disgusted by my treatment from you. Ordered the new iPhone at 13:01 on the day preorders become available and your system error means I will not get it on release day now! EE error, customer suffers #poorcustomerservice
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Dylan Cunliffe
(@Dcunliffe98) reported
@xCHROMATICA @EE Message vie their help section in mobile app. I messaged this afternoon. Got response and ordered within 10 mins. Release day delivery for my aluminium case version which also had vague delivery date on the website.
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.
(@ispywithmyli) reported
@2019Novelist @EE my ee sim is really slow, do you know whats happened yet?