EE Outage Report in Hooley, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hooley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hooley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hooley, Surrey, England
The most recent EE outage reports came from the following cities: London, Worcester Park, Croydon, Lewisham, Mitcham, Balham, Kingston upon Thames, Thornton Heath, Surbiton, Earlsfield, Wandsworth, Bromley, Beckenham, East Grinstead and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Worcester Park |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hooley, England
Latest outage, problems and issue reports in Hooley and nearby locations:
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan
(@brylydon) reported
@EE Hi, looking at new broadband deals and it appears you're putting up a new mast near me (Dartford Heath), will this mean along awaited improvements to the local EE signal? 🤞🏼🤞🏼🤞🏼🤞🏼
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Jamie
(@Ihatejammie) reported
@EE has your internet gone down in Leicestershire? Doesn’t seem to be working at all? Restarted the router and still nothing
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Scott Fenton
(@scott_fenton) reported
@EE I’m having problems playing internet radio (LBC, BBC Sounds) when connected to EE, my second sim for O2 is fine.
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iamelj™
(@iamelj09) reported
@EE It’s ok offering support publicly on Twitter for all to see but when I DM’d you what support have you offered? @EE
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Simon Jay 🇺🇦🇪🇺
(@NoseeNaybe54) reported
Just to confirm @EE have helped to resolve this and I’ve had some good support. I hope EE can look into making their call centres more user friendly for elderly customers.
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Jules
(@methejulie) reported
@EE we have recently moved and there is no EE network inside the house at all, my husband is tied into a SIM only deal, is there any way the contract charges can be reduced as over £200 is ridiculous to leave when there is no hardware involved?
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Louise Wilson
(@loulou_wilson) reported
@EE I bought some iPhone ear phones back in April 2022 separately from my phone as you don’t sell them as part of the phone anymore. They are now not working properly. If I take them back to the shop will I get a refund? I’ve clear porthole and ear phones and still not working.
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Reka
(@Reka20214) reported
@EE your customer support is HORRIBLE!! You can't get through to someone to speak to???? I have sh**t internet and paying for what?? Very weak phone signal too and working from home 🤬🤬🤬
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Gary . T
(@GT1403) reported
@EE Issue logged . Guess what EE haven’t fixed the issue for me and at least 10 people I work with . Full bars on signal and 4g but our phones still won’t connect 😡
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Julie Melvin
(@JulieMel_SW) reported
Appalling service from @EE banned from texting 7 days on keep being told 72 more hours! Don't know how may people I've spoken to (lovely all of them) but no one can offer a solution. Ban lifted and still can't text. Who's breaching the contract now? Time to move provider! #crap