EE Outage Report in Hooley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hooley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hooley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hooley, Surrey, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, Beckenham, Mitcham, Richmond, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham, Orpington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wandsworth |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hooley, England
Latest outage, problems and issue reports in Hooley and nearby locations:
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rob H
(@j3llyh3ad) reported
@MikeeTHFC @EE Cheers Mike. FYI, I just texted HELP to 60071 and got a response from an EE Diagnostics bot, telling me that things should be resolved at my location by approx. 7pm today.
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Clive Longbottom
(@clivel_98) reported
@EE Hello? Is there anyone still there at EE? I’m only asking for a simple response to my messages. Are all your phone connections down so you can’t respond? Just wondering…
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Rob H
(@j3llyh3ad) reported
@MikeeTHFC @EE Sorry you're struggling too, Mike. No, mine has stayed down for a couple of hours now. Rebooted router a few times, no dice!
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pedro188867
(@pedro188867) reported
@EE Nobody has 100 devices ....poor marketing....
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Frank Bleeker
(@FJBleeker) reported
@James_Robbo_PGA @EE @TruphoneUK help this man out once and for good
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Silent Truth
(@Silent_Truth_) reported
@EE Your side stepping the issue, if Cornwall service is not available for the duration of the 2 days EE should give Everyone in Cornwall a 2 day rebate, as it’s not legal to charge for a service if your not able to provide service, it’s not like it’s a free service we pay for it
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Jenny Palmer
(@sparklexstyle) reported
@EE No service from either EE or BT though I am paying them collectively £265 per month - terrible
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Rosie
(@woggles93) reported
@EE What do we do to get an external antenna put on our caravan? Were looking at having mobile wifi inside, but the signal is better outside.
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Jenny Palmer
(@sparklexstyle) reported
@EE I have DM’d so will wait for your reply - I am hoping you can sort from your end as it is unacceptable that I pay so much a month and I am left with no 5G service so I have to communicate through Twitter DM
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R. H. 79
(@Raza4Rh) reported
@EE Oppo was a good mid range reasonably priced brand. 63 quid a month i doubt many will pay that for a phone most people have never heard of.