EE Outage Report in East Grinstead, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in East Grinstead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near East Grinstead, West Sussex, England
The most recent EE outage reports came from the following cities: Betchworth, Redhill, Crowborough, Uckfield, Sevenoaks and Burgess Hill.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near East Grinstead, England
Latest outage, problems and issue reports in East Grinstead and nearby locations:
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Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Matty (@Matty_a93) reported from Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England
@_snrbnsn @EE I have signal
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Glen Battams© (@dyllan08) reported from Burgess Hill, England
@EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless
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kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Christine Taylor (@acroliths) reported from East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Mike T (@MikeT72336576) reported from Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Chris (@Stallios76) reported from Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Hazel 🥸 (@BurnzyH) reported from Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Andrew Dacre (@AndrewDacre) reported from Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Laura (@115thDream_) reported from East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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brighton (@brighton_2019) reported from Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Kevin84 (@turvey84) reported from Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Tim F (@TimboBagginses) reported from East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marc 🏳️🌈🚍📚 (@MarcWinsland) reported
@EE So, all in, I've spent the equivalent of two working days on the phone – only to learn four months later that the original issue was never fully resolved, and your incompetent systems have cost me £159. Gonna chuck in the equivalent of two days' wages for so much wasted time?
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Marc 🏳️🌈🚍📚 (@MarcWinsland) reported
@EE Yeah, an hour later, I learned that the bright spark who cancelled my old account shut down the services but not the billing. Mind you, that account was only abandoned because it took 4 weeks for you to realise you couldn't process a change-of-address.
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Marc 🏳️🌈🚍📚 (@MarcWinsland) reported
Been on the phone for an HOUR trying to get to the bottom of duplicate direct debit charges from @EE that have been coming out of my account since February – the same time that they completely ****** up my change-of-address and took four weeks to fix it Crooks, or just idiots?
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.. (@Ropewalk36) reported
What happened to @EE it used to be an amazing provider and now you can’t get to talk to anyone properly, get no help and they keep incorrectly charging me. Strongly suggest not going with them and looking elsewhere.
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Chris Rooke (@Rookester_88) reported
@EE you guy’s haven’t sent me a return bag and label for my old BT kit and I don’t want to wait 10mins to speak to someone , can you help ?
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Jeremy Wood (@excitedpixels) reported
@bt_uk @BTCare @EE wow I've never dealt with such awful companies. It's been a total farce. All recorded for shock value how bad the journey has been. Def worthy of a CG bt creator comforts. Am un funny joke. I'm lost for words. :( so so bad. Nightmare.
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Paul Clayton. (@Claytoncast) reported
Thanks @EE for a really **** morning. Your customer service is a farce.
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Anthony Smith (@MediaTechnical) reported
@EE Can you intercede to try and help please? All I want is to take up the mobile offer that EE has advertised to me as a broadband customer. But they’ve given me the run around, closed my complaint, and now they can’t be bothered to callback. Help. Please!
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Anthony Smith (@MediaTechnical) reported
@EE Guess what - I requested a callback today between 2pm and 4pm and nobody called. EE Business customer service is embarrassingly poor!
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Bjorn Moen (@bjornmoenchef1) reported
@EE failing to deliver on broadband and mobile in my area, impossible to deal with your customer services … and you expect me to pay for this service - been going on for weeks now Not good enough