EE Outage Report in East Grinstead, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in East Grinstead come from postal codes RH19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in East Grinstead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (36%)
-
Internet (34%)
-
Total Blackout (16%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near East Grinstead, West Sussex, England
The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Forest Row, Sevenoaks, East Grinstead, Reigate, Heathfield, Uckfield, Haywards Heath, Crowborough, Edenbridge, Oxted and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Forest Row |
Total Blackout | |
| Sevenoaks |
Phone | |
| East Grinstead |
Phone | |
| East Grinstead |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near East Grinstead, England
Latest outage, problems and issue reports in East Grinstead and nearby locations:
-
Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
-
Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
-
Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
-
brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
-
Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
-
Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
-
Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
-
Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
-
Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
-
Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
-
Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
-
Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
-
Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
-
Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
-
SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
-
Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
-
Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
-
Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
ginny young
(@horseygin) reported
@EE you wanted a log of my dropped calls for my complaint? Well I was arranging my mothers funeral this evening with my sister and the call dropoed 3 times . Is that any good or do you need months of my misery?
-
fiz
(@tensfltr) reported
hello @ee why is my 5G not working it’s been 7 hours now i am not happy
-
Jamie Hughes
(@JayHughes90) reported
@EE switched over to your network last week with a PAC code to transfer my number but it is still yet to switch over. My understanding is it should have took 24hrs max?
-
Rob
(@RobDeeUK) reported
Never buy with @EE - 48hrs of calls/left on hold/told incorrect info /visiting stores to finally get them to send a "replacement phone" (@EE refused to send new📱) to a loyal business customer @EE Your call centre service is a disgrace. Our business account will be closed ASAP.
-
Debbie Lovatt
(@CindersLovatt) reported
@EE feeling scammed by your postal trade in service
-
Anna 😈😇
(@FireandIceEire) reported
@EE Upgraded my phone the parcel was sent to DPD with no flat number on it. DPD refused the parcel. Your customer service advisor was not helpful at all. Say nothing can be done until it’s returned . Wouldn’t let me talk to a manager. Such Bad service.
-
YourLegalAssistantUK
(@PopCultureSol) reported
@EE my mobile coverage has been off for days. I've tried calling 3 times but get kept on hold for 20 mins plus. Is there any way to get help?
-
phill robinson
(@phillymtb81) reported
@EE what is going on with this network barely had 5g over the past 6 months and not really had internet access the past few days #cantwaittoleave
-
James 🇬🇧
(@ItsJamesPowers) reported
@rhodriclark @MarcAllera @EE That has happened to me. Basically pay an extortionate amount to leave or pay for a service you ain't getting. That is the position they took with me.
-
FinleyMaaRie
(@Finleymariex) reported
@EE are your top up services down? Every time i try to top up a balance it says transferring thru to an advisor instead of taking me to my card