EE Outage Report in East Grinstead, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in East Grinstead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near East Grinstead, West Sussex, England
The most recent EE outage reports came from the following cities: Crawley, Sevenoaks, Balcombe, Edenbridge, Reigate, Caterham, Royal Tunbridge Wells and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Crawley |
Total Blackout | |
| Sevenoaks |
Phone | |
| Balcombe |
Internet | |
| Sevenoaks |
Wi-fi | |
| Crawley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near East Grinstead, England
Latest outage, problems and issue reports in East Grinstead and nearby locations:
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jarjobonn
(@jarjobonn) reported
@EE Yes I am - I’ve managed to log on using the website to gift data but the app is not working - I’ve tried with and without Wi-fi being on. Any ideas?
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Roger Gent
(@gent_roger) reported
@EE Total mobile blackout in peacehaven (Bn10 7dx) 5 days and counting. What is going on
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James
(@jxmes123) reported
@EE are shocking. How difficult is it to cancel an expired phone contract. Looks like I’m stuck paying £40 a month for an out of date phone
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Dylan
(@batman33444444) reported
@EE I've already registered my interest twice already and still nothing but yous always seem to get PlayStation 5s in stock all the time but never xbox
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Stevie K
(@the_k_bizzle) reported
@EE Just spoke to one of your legends in Newcastle (Forgot his name sadly) no selling just sorted my issue out. This is why I stick with EE and not the two other folk who forgot to activate settings :D #NoBeefThough
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Tyrone Power
(@tyronepower81) reported
@EE upgraded on the 29th August and still haven’t received Z Fold 3 received my watch but can’t use it either. I’ve been with you guys for at least 13 years. This is shocking service.
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Kishan Dave
(@KishanDave81) reported
@EE Jane from Darlington great service. Obliged to tweet as we only seem to complain not comment on great service. At this time call centre staff can seem unhelpful/tired wanting to just pass you on, it was best customer interaction in a while answering all my multiple queries
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jim_bob
(@JamesLidington1) reported
@BPG_MK_88 @EE Thanks mate manged to get it sort other ways. 0 help from EE though ….
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Fairy Mapowder
(@FairyMapowder) reported
@Whittingt12Dick @EE My account was locked as a result of this, Support wasnt doing anything over 30+ days since first reported. All access denied , I was so confused not until someone referred me to Unitask_assist on Instagram who help me to reactivate it so of course they can help.
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Wojtek
(@AwWoju) reported
@EE Please help me. Can't access to my account via app or website. Can't do anything from days