EE Outage Report in East Grinstead, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in East Grinstead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near East Grinstead, West Sussex, England
The most recent EE outage reports came from the following cities: Crawley, Heathfield, Haywards Heath, Royal Tunbridge Wells, Caterham, Sevenoaks, Redhill, Reigate, Crowborough and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Heathfield |
Phone | |
| Haywards Heath |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| Caterham |
Wi-fi | |
| Crawley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near East Grinstead, England
Latest outage, problems and issue reports in East Grinstead and nearby locations:
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Charlton
(@rockhopperst4) reported
@PaulTPhotograph @EE Thankfully my contract finishes on the 20th April so I'll be looking for a better deal elsewhere after being with EE for many years. I imagine their site is down because many people are trying to log on to do the same!
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Dave Byford
(@davebyford08) reported
@ver_lander @EE Same problem here
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Bruce Banter
(@liviliam) reported
@EE Website down, app down, number has not ported, Friends and family discounted code disregarded, nothing heard about utilising the account extra's (Netflix/games pass) its only been a month now... Worst new customer experience ever. 1/2
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Courtesy of
(@LDNadvertising) reported
@EE Been a customer for over 20 years, im done with you. Your customer service is a joke. Can’t even complain as the “system is down”. Meanwhile you steal money from my account without permission.
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Joe Plumb
(@JoePlumbUK) reported
@EE Is your website down at the moment. Unable to log in and is coming up with an error message....
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Lord Sam Appleby of Hougun Manor.
(@Sam44553141) reported
@EE @JeffPovey2 Well that's nonsense, I get no signal at home or work, the 2 places I mainly use my phone. So my price is going up and nothing is benefiting me in the slightest.
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RetroGamerDave ✝️🇬🇧🎮
(@RetroGamerDave) reported
@kwavish @EE It's is a awful price rise however it is part of your contact that you signed up for
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Dave Byford
(@davebyford08) reported
from
Saint Stephen, England
@EE Is there problems with your app and website, Haven't been able to login all morning?
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Stathis
(@Stathis25979492) reported
@EE what happened to the EE portal is not working
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carl kellett
(@CarlKellett) reported
@EE @soniccathedral EE should try taking the increase from the multi millions in profit, instead of hitting everyone whilst times have never been harder.