EE

EE Outage Report in East Grinstead, West Sussex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in East Grinstead, West Sussex, England 09/26/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near East Grinstead, West Sussex, England

The most recent EE outage reports came from the following cities: Redhill, Crawley, Lingfield, Heathfield, Royal Tunbridge Wells and Forest Row.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Internet
United KingdomCrawley TV
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomCrawley Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _nicks_tweets Nick (@_nicks_tweets) reported

    @EE Are you having a full outage in SE1OTA today? My personal and work phone aren’t working. I now have 3 missed calls from family in Australia and cannot call them on any device. Signal has been rubbish around here but when I reported it, your response was “no issue found”.

  • BEzzer3 B Ezzer (@BEzzer3) reported

    @EE I see the allowances section of the app is not working again

  • thirt13n Invader Strange (@thirt13n) reported

    Currently 35 thousand feet in the air on an @emirates flight with unlimited data (albeit relatively slow for some things). Meanwhile @EE offering an embarrassingly low 150Mb a day for an eye watering £6.85 when in Indonesia.

  • oliverha123 Oliver Harwood-Allen 🇺🇦 (@oliverha123) reported

    @EE Hi, can you please explain why I have just paid my first bill and am wondering why according to BT and we website if you are a BT broadband customer you get 10 % off your monthly bill. This has not happened to me despite the shop entering all the details.

  • geraldvjuk Gerald Vernon-Jackson 🔶️ (@geraldvjuk) reported

    It’s now two weeks since we lost our landline & Wi-Fi. The Wi-Fi came back for a bit and has now been cut off again. We’ve had problems with consultants calls from the hospital etc. I phone @EE each day, each day I’m told it will be sorted and someone will call back, but nothing

  • 00TheAlliance00 Alliance Productionz (@00TheAlliance00) reported

    @EE you are by far the worst service provider for people with disabilities. I paid for a service for my son that was a genuine mistake that didn't work and you won't refund me why? After I never used the service?

  • Hawbawheed 🏴󠁧󠁢󠁳󠁣󠁴󠁿BoabDee🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hawbawheed) reported

    @EE still waiting on a follow up from my complaint. Don't think I'm standing outside to make any calls or messages its lashing down

  • P22467144Olivia Olivia Parker (@P22467144Olivia) reported

    @EE I just need EE to reopen the investigation with DPD and take my statement, the driver never delivered the parcel. I shouldn’t have to pay £500 for it. Can you help Kelsey?

  • JulianHeather1 Julian Heather (@JulianHeather1) reported

    @EE @geraldvjuk Err ... why on earth are you asking the customer what your EE broadband team said last time he spoke to them. Don't your customer services team keep notes of their conversations with customers ? It all sounds very unprofessional.

  • Maxdepreciation Nick McGivern (@Maxdepreciation) reported

    @EE It’s been 2 years now with virtually unusable signal in Godalming. You told me in 2020 you were working on fixing it! Our whole family of 5 can’t use our phone in town