EE Outage Report in Heathfield, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent EE outage reports came from the following cities: Heathfield, Newhaven and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| Newhaven |
Internet | |
| Crowborough |
Internet | |
| Heathfield |
Internet | |
| Heathfield |
Total Blackout | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Scott
(@stumpyduck77) reported
from
Ringmer, England
@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Carl Lawrence
(@CarlLawrence33) reported
from
Battle, England
@EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Deirdre Williams
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@EE @BAFTA @GoogleUK No. Turned it off. Awful presenter.
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BethanyRose
(@beth_furnell) reported
from
Hailsham, England
Fed up of poo signal from @EE as a loyal customer for what feels like a thousand years, sorry to say I will be leaving at the end of my contract 😬
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Robert
(@RobertClayo1984) reported
from
Piddinghoe, England
@EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Matt_H_UK @EE Not if you don't have a signal for a mobile. Use What'sApp but if wi-fi is down no What's App either.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@EE is your my account down?
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Harry Askham
(@HJAHeatingLtd) reported
from
Willingdon, England
@EE Hi guys, just want to say a massive thank you to the brilliant service I received over the past 24 hours. Rang up yesterday for a new handset through my insurance, so simple and quick over the phone, already have my new handset and I called yesterday. Really impressed 👏🏻
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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BethanyRose
(@bethanyrosemoss) reported
from
Hailsham, England
@EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Moon_Lambo
(@AlexWilmott2) reported
@O2 Yep same old! I’ve been locked in this contract for 2 years, yesterday I had no signal all day, lost £thousands in trade and missed a very important call. What am I actually paying for? @EE seems like the way to go!
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Toomyy
(@xToomyy1) reported
@EE @the_pieface Think you need you look at bringing in some new engineers in the next window. The mast in my village been down for the past month. Poor form this season
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Grant Court
(@grantjcourt) reported
from
Walthamstow, England
@EE is there an issue with EE Broadband in London E17?
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Calcot Football Club
(@CalcotClubFC) reported
@EE Fix my ******* BT Sport then that I’ve been paying for and still haven’t been able to use it! Shambles
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Chris Ridsdale
(@chris_ridz) reported
@EE looking to upgrade but where have you got your prices from? Your way off other providers... Customer retention is poor, I don't want to pay you nothing, but Im also not having you pull my pants down either!!
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Sam Rippin
(@sam_rippin) reported
Thanks @EE for taking delivery payment twice, charging hidden extras on the first month and charging me for keeping my number! Oh and to customer services for being no help! ALWAYS READ THE VERY SMALL PRINT. I didn’t need that money anyway 😡
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Greg Beirne
(@gregbeirne) reported
@EE Please can you reply to me?! I know my tweets and DM's are getting through. I've tried everything to resolve the problem but am getting nowhere
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Mike Hughes
(@mike_hooz) reported
@EE I can’t top up a mobile broadband device today. You have a problem. It looks like zero-rating is broken for some components of the EE site and the payment portal, as these won’t load on a device that’s out of credit.
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stuartchalk
(@stuartchalk) reported
@EE could you please advise how a non EE customer gets in touch with EE to join? If its this difficult i just as well look elsewhere!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help