EE Outage in Forest Row, East Sussex, England

@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

@EE Ive had EE for years is it the best?? Not sure.. this 5g is it really that good?? I reckon they slow 4g down and call it 5g speed it back up on a new line!..as ive noticed no difference in speed whatsover!!! At one of the places i work its 3g/4g/and 5g in places🙄

@MarcAllera @bt_uk @EE Haha the numbers will be small or fake! Constant no service or unusable speeds . I get its sloe 0.25meg nut constant network crash with no service ?

@EE any help please? Still waiting for someone to confirm

@EE network is awful !!!

Appalling customer service experience from @EE no ownership at store management or customer service agents on 150. #falsepromise #limitedtomakedesicions #nothingtomakeitright

@EE @glastonbury Worst year for signal at glasto ever

@EE I can’t get my eSIM to active via the app. It doesn’t recognise the code sent to me! Can you help please?

@EE I have the Apple Music smart benefit on my phone but it is now saying that this subscription is being used elsewhere. Can anyone help me rectify this please?

@EE hiya having issues with our phones using mobile data in France - any issues in the area? Phones won’t call out or connect to anything have turned off and on and done network settings reset.

@EE Hasn’t got the widest coverage tho! Was with Ee for years but had a lot of problems with coverage so eventually moved to the trusted @VodafoneUK sorry not sorry