EE Outage in Haywards Heath, West Sussex, England

First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

@EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

@NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

@EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

@Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

@EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing

@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

Amazing how quick @EE will disconnect you from their service but not reconnect you after over 2 hours after payment. Not like a person has to physically connect your ‘line’ to a switchboard. Awful service.

@EE Apparently issues in the area with no fix date available. They don't expect you to Retweet their DM.

@EE EE pretend they are customer focused which they are not I have made 6 complaints regarding their signal issues and still nothing has been sorted £65 p/m for a samsung S21 ultra with 40G of data and unlimited mins and texts I struggle to use the data as signal is pathetic

@EE @glastonbury ******* hell I swear I shouldn't have got ee I literally get problems every week

@Lionesses @EE For MUCH better quality football, go see your local non league team. Put money into their pockets, help them continue to exist.

@EE I'm eligible for an early upgrade in a few days. Do I have to upgrade via EE or could I do it through another retailer NOT ANOTHER NETWORK OBVIOUSLY

@Lionesses @TwitterLive @EE Crap

@EE Hello, it returned albeit briefly but very poor. Today it’s been so sketchy. Very frustrating. Sending DM for postcode check.

@EE really need to sort their ****** signal out. Why am I paying nearly £50 a month for a phone that barely ******* works outside the house. What a joke.

@YodaandJess @EE Really?? Nothing but glitches and patches. Genuinely the worst phone I've ever owned for random crashes and glitches. Never right from day one.