EE

EE Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Haywards Heath, West Sussex, England 01/16/2026 15:55

January 16: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent EE outage reports came from the following cities: Balcombe, Horsham, Brighton, Crawley, Hove, Lewes, Hassocks and Haywards Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBalcombe Internet
United KingdomHorsham Phone
United KingdomHorsham Total Blackout
United KingdomBrighton Phone
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • gemmahentsch Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • peterboo 💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • amandajlh Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

  • GrassHoppus Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England

    @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • dyllan08 Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • gemmahentsch Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, England

    First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

  • lisasevern Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • peterboo 💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

  • dans689 Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England

    @_snrbnsn @EE I have signal

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • carljokl Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England

    @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

  • Preechy33 Preech (@Preechy33) reported from Brighton and Hove, England

    Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔

  • BrettandBeer Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

  • TrueSpiltMilk True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England

    @EE Niether your website or customers service could help me gain access to my own bills. Appalling.

  • fergusguppy Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, England

    Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

  • brandy_man Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • amandajlh Amanda (@amandajlh) reported from Sompting, England

    @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • belfastroadster Jonny Clark (@BelfastRoadster@birds.town) (@belfastroadster) reported

    @EE Never mind - panic over. Any reason for that #outage?

  • DeanPiper Dean Piper (@DeanPiper) reported

    @EE How can I speak to an actual human who can actually help? These automated services really are the pits. SOS! Maybe slip into my DMs to help?!

  • Amyshamblesx Amy (@Amyshamblesx) reported

    @EE paid for a sim contract for a month. Spoke to an agent in live chat to cancel it after the month is up but it seems like he may have cancelled it now? I’ve paid for the month and need it, can someone check this for me?

  • RKelsey2 Robbie Kelsey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RKelsey2) reported

    @VodafoneUK **Avoid** I've been into a Vodafone shop and was told I'd been put on the wrong tariff. I phoned 191 and after an hour wait I've been given a link to the chat service. Your complaint number does not go to a person to complain it went to the same call centre. Go @EE

  • Mazzzzz20547835 Big Seth (@Mazzzzz20547835) reported

    @EE Hi Sarah. That’s all good. I know apple are having issues the now. Just glad to hear they haven’t discontinued them with you. I’ll keep my ears and eyes peeled !!

  • frankyjharte Franky Harte (@frankyjharte) reported

    @JamesUpsher @EE @Roman1st_ Hey 👋 Are you using ESIM or regular? I’ve been onto tech support on the phone last night who reset everything but I still have the same problem. I’m on ESIM, and that the only thing I’ve changed since the new phone so wondering if it’s that.

  • washgomb Chikandamina, CFA (@washgomb) reported

    @EE I have been a loyal customer for over 10 years but I am disappointed with the way my complaint is being dealt with. Complaint Ref 19596519 refers. My package was changed when I upgraded my mobile recently and now I am being charged for calls that were historically in my pack

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • samdowler Sam Dowler (@samdowler) reported

    @EE Wow. Just received possibly the worst customer service in all my many years on EE. Not only was I not told about ‘extra charges’ on my bill, they weren’t on the itemisation and the man at 150 was just incredibly rude and patronising to me on the phone. Am in shock!

  • mezzocheryl Cheryl Forbes (@mezzocheryl) reported

    @ruthkellas @EE @DPDgroup_news That’s terrible, Ruth!