EE

EE Outage Report in Crawley, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crawley, West Sussex, England 10/16/2025 09:55

October 16: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crawley, West Sussex, England

The most recent EE outage reports came from the following cities: Crawley, Haywards Heath, Redhill, Edenbridge, Leatherhead and Lingfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Wi-fi
United KingdomCrawley Phone
United KingdomCrawley Internet
United KingdomHaywards Heath Internet
United KingdomRedhill Wi-fi
United KingdomEdenbridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • dyllan08 Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • dans689 Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England

    @_snrbnsn @EE I have signal

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryMcCann02 Gary McCann (@GaryMcCann02) reported

    Now confirmed to me not only is @O2 the worst network provider with terrible service but there apps are crap too definitely time to leave. @EE I hope you have got some good deals, better service and apps that actually work

  • georgie_kew Georgie Kew (@georgie_kew) reported

    @EE terrible that you don’t do social tariffs like your competitors. My 84 mum is paying £45.46 per month for her services when she’s on tax and pension credits!! What’s your excuse? Apparently I have to go to BT even though that’s still you!

  • Queen_Qualities Queen Of Hearts (@Queen_Qualities) reported

    @EE is home broadband down? I cannot get past flashing yellow on my router ?

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @EE afternoon - is the app down? Can’t load data, minutes, text figures.

  • RaffishBowler Raffish Bowler (@RaffishBowler) reported

    @EE @England Help speed

  • maddiex315 🌷 (@maddiex315) reported

    @EE Hi, I’d like to change my phone provider to be with you since @O2 is such a big pile of ****!

  • DysongirlHunt Mary hunt (@DysongirlHunt) reported

    @EE and yet again the network has gone down in the SN10 area

  • stepham10 Stephen Hammond (@stepham10) reported

    @EE Hi Ali, no the problem hasn’t been resolved yet. I’ve tried downloading statements on my phone, iPad & laptop over several days now but the problem still persists.

  • BohemeOphelia Boheme Ophelia (@BohemeOphelia) reported

    @EE once again I've come to here due to customer service telling what I want not what I was willing to discuss, run through options. Left once again like I don't matter. Well I'm out of contract so.. I'll take my business else where.

  • peel_acres Mark (@peel_acres) reported

    Hey @EE good customer service would be to tell customers that photo ID is required for collecting a replacement SIM card to save on wasted journeys. 😠