EE Outage Report in Crawley, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent EE outage reports came from the following cities: Crawley, Redhill, Caterham, Reigate, Haywards Heath, Edenbridge, Leatherhead and Lingfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Popcorn🍿💙🦁🇬🇧 #MissSparkleDesigns ⭐ 🐰❤🐻
(@zamp69wall) reported
@EE When we call customer services on 150, are we able to get through a specific office, for example Plymouth? Everytime I ring I end up speaking to different people each time.
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Isaac Thompson
(@isaac_t_6) reported
@Simon_Richards8 @EE They give users a lot of runaround on issues like this, you can message “incsunlocks_” on instagram to get it unlocked, i got mine unlocked by them
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Lawrie Hill 🎗🏴
(@coach_hill_14) reported
@EE I need support and I’ve been kicked off chats and calls disconnected after lengthy waits! Will I ever get a response today?! 😕
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Gary Wallis
(@glwallis85) reported
@ee my phone will make calls but can't receive them. It just says this phone is currently unavailable. How can I fix this?
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Nick Gabb
(@nick87747302) reported
@EE What !!IDIOT!! came up with the "you cannot use an Old Password" Idea. Like many people I have WELL over 100 passwords. If I cannot re-use them then I MUST write them down. Defeats the purpose! EBAY was first. Haven't used them for 8 years as a result EE??? Probably the same
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Miss Popcorn🍿💙🦁🇬🇧 #MissSparkleDesigns ⭐ 🐰❤🐻
(@zamp69wall) reported
@BGW6719 @EE Thank you. It's not bad manners by staff, all been polite, but getting nowhere fast, it's inefficiency and being told different things by different people. I could scream
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Mårïę 🏴
(@Marief2408) reported
@EE How about you cancel the awful buried alive advert! It’s triggering for so many people and in very poor taste! Very bad advertising!
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Kerry Ann
(@kerryface) reported
Day 11 post @EE broadband outage: “Forwarded to Openreach” over and over. Engineer failed to attend appt 4 days ago. Will be day 13 before EE is next updated by Openreach then who knows how long until a fix. Using poor 4g signal in our house in the meantime. Very very peeved.
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Cameron Brewster
(@CarBoyCam) reported
@EE New SIM has arrived and problem solved but a bit of miscommunication during a process which wasn’t needed as my weekend issues were fixed with a reset of something on your side. Ah well.
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Danielle
(@Danielle267) reported
@EE DPD have been unable to deliver my new phone today due to the address not being on the parcel however it is showing up on my order. They won’t help and have instructed me to speak to yourselves, please can you help?