EE Outage Report in Crawley, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent EE outage reports came from the following cities: Crawley, Balcombe, Horsham, Leatherhead, Edenbridge, Dorking, Reigate, Caterham, Billingshurst and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Crawley |
Total Blackout | |
| Balcombe |
Internet | |
| Horsham |
Phone | |
| Horsham |
Total Blackout | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Sammy jo
(@tink1806) reported
from
Felbridge, England
@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rae Charles
(@Rae_Charle5) reported
@EE your social mobile tariff costs £2 more than a normal pay as you go customer just purchasing a 30 day data plan.. how is that helpful??
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cbtj
(@cbtj10) reported
@EE @SDM_Rovers Which means I don’t know so you will have to speak to someone else who may or probably won’t know and hold for hours - just brilliant service 🙄
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Iwan Davies
(@iwan1davies) reported
@marston_alex @EE I'm having the exact same issue! Physical sim and eSim just won't activate with EE, all other networks are fine... been on hold last 2 hours as in-store couldn't sort it
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OnlyMax 🇬🇧
(@maxonwale) reported
@EE I placed an order for a 17 Pro Max Cosmic Orange on 14th September, just after 16:00. The customer service representative promised that I would receive it on launch day, but I haven’t received it yet. Is there a 28-day waiting period now? Thank you.
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💎
(@BioIogist) reported
@EE my phone keeps saying “no sim” and I have no network at all???? I can’t even call to get to your helpline because it says I have no sim
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Manny
(@Mannydas) reported
Is there a issue with 5G network @ee? Calls keep dropping and iMessage unable to activate
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adz
(@Shipleyyyyyy) reported
@EE Everytime I attempt to log in I get greeted with the same message “this service is not available” both on the website and app
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Brian Savin
(@Crofton_Parker) reported
@EE broadband down, automated message on customer services says it could be restored ‘within 36 hours’; now been on the phone for 30 minutes trying to find out what’s happening Any chance of an update?
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David Luke
(@DavidLuke14) reported
Approx 3 hrs on phone to @EE having been mis sold a 5G broadband contract, via @bt_uk who then agreed to cancel contract without me having to pay, just send kit back. Then £700 taken out of my account anyway… Unbelievable customer service… not in good way.
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shalashaska
(@soupycup) reported
@EE Thanks, App showed dispatched 2 days ago so we’ll see. Whole thing has been bizarre. Never before pre ordered and be left with nothing after release date