EE Outage Report in Oxted, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Oxted, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Oxted, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Royal Tunbridge Wells, Redhill, Coulsdon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington, Sevenoaks, Swanley, Reigate and Eynsford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Oxted, England
Latest outage, problems and issue reports in Oxted and nearby locations:
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mgz aka MoGzEH
(@ChrisBoggett) reported
@DPDgroup_news @EE This is literally first time I have been let down by dpd in such a way, hermes are yodel maybe but not dpd. Not 1 text call or email. Birthday was less special.
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David Holmes
(@DTH79) reported
@EE What a joke, yer again lied to by a sales agent at EE - yesterday I was told a lie by one agent, got through to a second agent and said please listen to the call. He offered to but also became rude when I challenged him on what he had said and assumed about me. So he decided
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Gemma
(@Gemma33571821) reported
@EE Yeah Jess, I've had no connection for 3 days even though my bill is paid. Not really keeping up your end of the bargain as a company are you? I can see hundreds if not thousands of other people are having the same issue. Surely we'll be paying a reduced bill this month?
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Nafeesa
(@Precious0312) reported
@EE hope you can help, I ordered a new SIM last week dn yet to receive this. I need one ASAP as I have a new 5g phone and need to return my current one as p/exchange
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Gary Johnson
(@Gary10001Gary) reported
@EE are you choosing who you reply to. I have raised issues on numerous occasions over the last three days. I have sent 8 direct messages and rides a formal complaint. Why doesn’t it surprise me that you haven’t responded, your customer service is shocking, customer retention ??
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Kevin Scallan
(@ScallanKevin) reported
@EE why are you ignoring my tweets and dm’s? Is this the way you treat all of your customers?
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LegacyLadd
(@LegacyLadd) reported
@EE What’s happening with your home broadband? 2 days straight I’ve had no internet connection… I tried restarting the router, I called the team but no help?..
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ali gregory
(@AlisonBrandon) reported
@EE rob at Plymouth customer services. Please phone back as you were finally helping me with my problem and I think you accidentally cut me off!!
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bk2020
(@bk202058977146) reported
@EE Glad you didn’t mention the rubbish you sold me and couldn’t help me fix it without being with a phone. All because you wouldn’t answer you phone.
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Onestream Broadband
(@Onestream_UK) reported
@elliirosee @kaylzwhite @EE Hi Eleanor, sorry to hear this, if you can send us your account number we would love to get in touch and try to help.