EE Outage Report in Swanley, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent EE outage reports came from the following cities: London, Stratford, City of London, Hackney, Croydon, Poplar, Beckenham, Southwark, Waltham Forest, Barking, Tower Hamlets, Ilford, Sevenoaks, Bromley and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Stratford |
Internet | |
| London |
TV | |
| City of London |
Phone | |
| Hackney |
Internet |
Community Discussion
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EE Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Diana Vickers
(@DianaVickers) reported
from
Hackney, England
Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Bayley💙
(@lydenburg1) reported
@EE so new kit turned up to change from bt to ee, except with new ee my speed has dropped to under 5mb or nothing, plugged old bt kit in its fine. Apparently I can only speak to you by text and can't discuss to arrange an appointment, let's hope I'm in my window to cancel
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Jeff Moy
(@Gamimamo) reported
@EE I did that a dozen times already. When selecting a fault with my broadband, I get redirected to the SMS service and it hangs up. Can you get someone to call me asap? I want this issue addressed.
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Jane.E.
(@JaneDegg) reported
@EE I am in Germany. PAYG does NOT WORK when leaving the UK. The App doesnt as i cant login without a passcode which is sent to the number that is no longer accessible because I am outside of the UK. I cant call 150 as it does not work with PAYG. I CAN'T call other number. No PHONE!
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Sinéad Watson
(@ImWatson91) reported
@EE Your website is down. Again. I've topped up £40 and still have no connection. I'm relying on mobile data, which cost me a further £30. Your helpline isn't picking up. I'm changing provider because this is ridiculous.
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Carole Hawkins
(@hawkins_carole) reported
@EE @Ofcom For decades the broadband with @BT never was a problem - since May 2nd when you took over and installed your tacky Digital Voice the engineers are now visiting on a regular basis - don't you think you should have sorted out the technology before rushing in in order to enhance your profits.
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Belinda Turnbull 🦋🍁🌿
(@Blini) reported
Wow, poor customer service from @BT no-show from engineer to fix fault, 20 mins on phone and no compensation for poor service! Anything to do with the @EE merger? Time to change provider?
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Nikki Johns
(@JohnsNikki48371) reported
@EE Please sort out your rubbish website and app - cannot load my contract on website and app will not send me a text to log in. I would like to cancel my contract, please tell me how I can do that without having to call you and listen to hard selling....
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Dr. rer. nat. W. Meier-Augenstein, FRSC
(@WolfmannotJack) reported
@chris_harrod @EE Look on the bright side. You can fry an egg on your phone and save on gas. Given how 5G works (on which frequency) they will never get enough cell towers up here in the Glens to guarantee line of sight coverage never mind indoor connectivity.
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Rick W
(@R_Wilcox89) reported
@EE what has happened to your customer service! I call to cancel my mobile contract the person then just keeps trying to update me broadband which I said no to 3 times! When I asked to raise a complaint told me I can do it online! This is just adds to my desire to leave!
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Christopher Bayley💙
(@lydenburg1) reported
@EE Wish I had never ported from BT, after 18 mins get through to engineer, call fails and I have to start again. Absolute mickey take