EE Outage Report in Swanley, Kent, England

Problems in the last 24 hours in Swanley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Swanley, England

The most recent EE outage reports came from the following cities: Southwark, Ilford, Tower Hamlets, City of London, West Malling, Waltham Forest, Leyton, Dagenham, Poplar, Orpington, Hackney, Greenhithe, Swanley, Caterham, and Newham.

City	Problem Type	Report Time
Southwark	Internet	8 hours ago
Ilford	Internet	8 hours ago
Tower Hamlets	Phone	2 days ago
City of London	Phone	3 days ago
City of London	Internet	4 days ago
West Malling	Phone	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

• 
  Sandra Ryan *** (@soryan25) reported 4 seconds ago from East Ham, England

  @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

• 
  Laura 💙 (@laura_day6) reported 9 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  Doyle (@droopdoggbaby) reported 13 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Sue Adams (@sue_adams_) reported 14 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 21 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  Marein Overbeeke (@marein_marein) reported 24 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Matt Bond (@MattBondVocal) reported 25 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Shannon/Sharon (@duffshan) reported 28 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Karl Brocker (@THEMIND1972) reported 29 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Alexis Raphael (@alexisraphael) reported 32 minutes ago from Hackney, England

  @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

• 
  Jimmy (@OiRehBhaiii) reported 33 minutes ago from Ilford, England

  I hope @EE compensates for the disruption in service. Its the 5th time this month alone

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 34 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Sandra Ryan *** (@soryan25) reported 42 minutes ago from East Ham, England

  @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

• 
  Diana Vickers (@DianaVickers) reported 47 minutes ago from Hackney, England

  Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

• 
  chè (@chereeesh_) reported 50 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 50 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 50 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 53 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  daniel munn (@dpmunn19) reported 56 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 59 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LightningAlex_ (@LightningAlex_) reported 4 minutes ago

  @SpeedyMaGicXz94 @EE To clarify - Legally they have to prove that cosmetic damage caused that screen fault to not repair or replace for free with it being within the first 6 months

• 
  jxk_x (@jacob82441144) reported 7 minutes ago

  @Dezelyy1 Could play a lot of things if @EE didn’t **** up your slot to get internet

• 
  mike miller (@mikemilleresq) reported 7 minutes ago

  @GibbsMatt @EE You could try giffgaff fairly certain they won't credit check you, I assume this is a monthly contract issue?

• 
  Virtue FC #levyout #enicout #backconte (@VirtueFC) reported 8 minutes ago

  @EE Every customer services line I tried to go through to is just cutting off before it rings. Also when you try to link through the website it says "bad gateway" all other websites and phone lines working fine so it isn't my handset.

• 
  ⒸⓇⒶⒾⒼ ⓉⒺⓁⒻⓄⓇⒹ (@ctelf1983) reported 9 minutes ago

  @EE But riase em 8 percent for everyone else. **** off

• 
  Scotty (@scottyf82) reported 10 minutes ago

  @EE I've been a customer for over ten years, and before that with orange. My Bill's total over £1500 PA and have done for the past 8 years minimum. This is the thanks I get? If my contracts were coming to an end, I would leave.

• 
  Simon Offen (@SimonOffen88) reported 11 minutes ago

  @EE @Scrappincaz929 That's absolute rubbish! Your colleagues in store have never said anything to me about price increase during the contract- just sign here agree to the terms, they don't highlight or mention price increase. And it's the biggest one yet- why?!

• 
  Nick Poole (@nrpoole) reported 13 minutes ago

  @EE Had cause to use your technical support service a few minutes ago. Spoke to Rhys. I was very impressed with the service I received. Well done and thank you.

• 
  jamie (@frieIson) reported 16 minutes ago

  @EE besties i am begging you to fix your website, it hasn’t been loading all day.

• 
  Sally Greenberg (@sallygr1) reported 16 minutes ago

  @EE When I went to the EE shop on Argyle St in Glasgow, they said that they had no way of determining whether the card was correct, & I had to call customer service. Then I got put on hold. Finally I risked using it, & fortunately it did top up the correct account.