EE Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent EE outage reports came from the following cities: City of London, London, Hackney, Stanford-le-Hope, Sevenoaks, Beckenham, Croydon, Barking, Ilford, Southwark, Waltham Forest, Coldblow, Poplar, West Wickham and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Stanford-le-Hope |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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Talie
(@TalieDelemere) reported
from
Stratford, England
@HeyCathy_ @EE Omg that is awful!!!!
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Azer Turan
(@Azer__Turan) reported
from
Camberwell, England
@EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
from
Camberwell, England
@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Azer Turan
(@Azer__Turan) reported
from
City of London, England
I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Brad
(@bradders2203) reported
from
East Ham, England
Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Teale Stanton
(@ThatTealeGuy) reported
from
Belfast, Northern Ireland
@EE Ee sucks in Belfast too! 4 months till I leave thank god
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Poshpinkellie
(@Poshpinkellie) reported
@EE Hi guys, I need to gift data to my Mum but the app and the desktop gifting is not working. Mum can’t get our messages as she doesn’t have internet. Please help? 🙏🏻
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Sonya Hawley
(@HawleySonya) reported
I don’t understand why @EE aren't answering any of my messages or tweets. I cannot get any assistance with a problem I’m encountering. Absolutely ridiculous. No chat options online. All signs pointing to making a call which I can’t do because my roaming isn’t on!!!!!
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Paul G(io).
(@LiverpoolGer) reported
@EE Never had an issue with 02. Bit when I was with EE? Thats a different story.
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Shaun
(@shaun___97) reported
@EE hi I spoke to someone about a week ago I'm having really poor signal where I am staying they said it was down to mast problem had a email Monday saying they fixed the mast but stil have no signal
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Lauren Evans
(@laurenevans99l1) reported
@EE is there any issues with broadband in the CH44 area? The broadband in my home isn't working at all
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Liz Tray
(@LizTray) reported
Called them, was promised a technician would call back (all automated). Never happened. Called again, was telling guy about issue, then he hangs up, does not call back. Now in a queue, third time waiting to speak to @EE. They really are doing their worst.
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Rachael Tallentire
(@rachyxx) reported
@EE what’s happened to signal in Ceredigion area? It went off yesterday evening and still not back??
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Sean Trafford
(@SeanTrafford1) reported
@EE After being an EE customer for many many years, the incapability to match readily available 'standard' offers from other networks doesn't scream that you want to keep existing customers. Looks like the whole family will be moving over very shortly as all are currently with EE
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Alex™
(@Alex_Boggis1) reported
@EE is there a problem with the customer service helpline? Tried 150 and also +44-800-956-6000 phone won’t connect??