EE Outage Report in Swanley, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Swanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent EE outage reports came from the following cities: London, Newham, Hackney, Southwark, Orpington, Croydon, Ilford, Tower Hamlets, City of London, Dagenham, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Diana Vickers
(@DianaVickers) reported
from
Hackney, England
Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cantona & Best
(@bestcanton7) reported
@MarinaPurkiss @EE Come on @EE this is absolutely shocking. It’s no way to treat any customer, especially elderly people who often feel vulnerable. Where is your Duty of Care!
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Is there anyone senior in EE who can help out with problems, because we keep on ringing and being told to go to store, and when we go to store we are told to ring. Someone must be able to help?
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Andrew Self
(@Selfy86) reported
@EE & @bt_uk OX5 area broadband speeds are crap (0.4mg) it defies you charging us for it! 4 weeks on & @WeAreOpenreach have done FA. Your Operative said it was drain on the internet due to our landline which was stopped years ago & promised a new router- serious compensation time
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liberty03
(@allinsonm660) reported
@MarinaPurkiss @EE That's mad. Same happened to me a few years ago when l went into an EE store for some help. The guy took my phone into the back room and must have phoned USA. Reported it to EE and they did not charge me. Hopefully you can check the time of the call and get more info.
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lady M - the real witch .
(@mmi_music) reported
@MarinaPurkiss @EE @EE are the worst company .
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Jon Chadwick
(@JonD_Chadwick) reported
@EE I held on the line for 40 minutes. They disconnected the call because the office was closed I have been ringing for 4 days now I was told to go into store, in store they couldn't help me and told me the phone team are hopeless and don't tell the truth
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Matteo001
(@mattjam001) reported
@MarinaPurkiss @EE Only to be charged 60 quid from EE then she rang up to see what's up to be told it's a roaming charge she has never left this country ever and only agreed to the 13 pound charge
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Chaoman
(@AVSHorizons) reported
@EE @MarinaPurkiss Why do people need to tweet their issues publically to get basic customer service?
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goring i bah
(@goringibah) reported
@EE @MarinaPurkiss If you’re in a charitable mood, my mum wants hers refund. She got hit with the same type of bill amount when her phone was nicked. She never made any calls.
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Your app doesn't work either What has happened to EE The entire company is a mess