EE Outage Report in Swanley, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent EE outage reports came from the following cities: Hackney, London, Croydon, Orpington, Ilford, Southwark, Swanley, Waltham Forest, City of London, Caterham, Tower Hamlets, Dagenham, Newham, Gravesend and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Brad
(@bradders2203) reported
from
East Ham, England
Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Talie
(@TalieDelemere) reported
from
Stratford, England
@HeyCathy_ @EE Omg that is awful!!!!
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@LangCheshire) reported
@EE do you have a customer promotions team, and if so how much training do they receive in customer relations? Want to feedback experience
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Meath
(@meath12) reported
@EE @CorkGourmetGuy Yeah Dave go get a new phone contract at your own expense so you can ask them why they can’t offer the service you pay for!! Joke of a company….pure incompetence
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Iain McDougall
(@IainMcDougall5) reported
@EE No customer care and a complete failure of coordination between stakeholders to carry out repairs to a defective connection. A faceless organisation.
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Mike Bostock
(@Mike_Bostock) reported
@EE Today, I went into an EE shop to change my contract. I have been paying £14 pm for an extra SIM which hasn't been used since 2017, an overpayment of £1,344. We had to phone EE to change this and waited 30 minutes for EE to answer. They said they could do nothing and the system was down and they couldn't transfer my call to a supervisor and no managers had a phone to call me back on and I had to phone in again and speak to someone else. The EE shop assistant was beyond embarrassment hearing this and agreed this was about as bad as customer service could get. The call would have been recorded. What do you say EE?
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Chris
(@chriscol6765) reported
@ee & @bt_uk what an absolute joke these companies are! Not one person could help me. Why the f***k did i sign again..
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Charles Salt
(@CharlesSalt3) reported
@EE I cannot connect to the Internet from my router, this has been going on for sometime, over a week now, I have been given offered compensation still that does help the fact that I cannot contact anyone or write emails EE not interested in customers
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Ditto
(@Ditto50657422) reported
@EE Called your sales teams yesterday 2 times ... nobody including managers could resolve the issue
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bob cain
(@bobcainffc1971) reported
Yet more billing aggro with @EE who clearly do not understand the meaning of automatic compensation as directed by @Ofcom for loss of service (5 days this time in early July) and have just sent my bill for September. Guess what normal price. So annoying.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
@CagedChef457 @EE There app is **** too, it never works, it takes half a dozen tries, each requiring them to send me a pin by text, to get it to work, then I have to set up a pin every time and even then it usually can't show my bill details. It's a joke
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StickyStock81
(@StickyStock81) reported
@EE why is WiFi calling down yet again . Was down most of this morning, back on, and now off again! I can safely say @ee are the most unreliable service in the UK