EE

EE Outage Report in Swanley, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Swanley, Kent, England 12/15/2025 07:40

December 15: Problems at EE

EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swanley, Kent, England

The most recent EE outage reports came from the following cities: Southwark, London, Hackney, City of London, Newham, Croydon, Tower Hamlets, Waltham Forest, Caterham, Barking, Dagenham, Poplar, Ilford, Grays and Stanford-le-Hope.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • eatsruns Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • rochanajackson Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thebigdonmk mk🌻🌻 (@thebigdonmk) reported

    sorry but @ee is quite possibly the worst performance company ever ive said it

  • babfitz Babfitz (@babfitz) reported

    @lincsbirder2019 @EE It's all designed to wear us down, perhaps in the hope we'll give up. For anyone hoping for a resolution: good luck! I've been waiting over a week - and all they've done is make matters worse. #EE #BadCustomerService

  • hardillb Ben Hardill (@hardillb) reported

    @sammachin @EE Rude

  • babfitz Babfitz (@babfitz) reported

    @Quilterdown We only use them for mobile - and up until this sorry episode, I would've recommended them. But sometimes you only get #BadCustomerService when there's a problem. #EE refuse to rectify their own errors. I don't get it! @EE seem intent on doing damage to their own reputation.

  • ColletteThorpe Collette Thorpe (@ColletteThorpe) reported

    @EE can someone help me please? I’ve paid for a data package abroad for a week. It hasn’t even lasted 24hrs I can’t long into the app to change anything and can’t even log in online

  • julz2101 Julie (@julz2101) reported

    @EE why do i not have any phone signal to make a call? Been over 24 hours now 😢

  • OmerTallal Omer Khan (@OmerTallal) reported

    @EE Roaming on the EE network in London, curious to know why dialling internationally with a ‘+’ doesn’t work but using ‘00’ ahead of the country code works fine.

  • hicxxx Living in hope (@hicxxx) reported

    @EE I've been with Orange and you for MANY years. I pay monthly. I still cannot log into my account as on one email (the one I want you to use) it says it doesn't work. The other email tells me I'm not the main account holder. I am the only acc holder!

  • Marine23Aqua During Barty's Work Meeting (@Marine23Aqua) reported

    @EE hi I've been sent a text and no-reply email saying tbey're sending an engineer for a broadband fault on the 20th. There's no way to email back to cancel online. My broadband's working

  • TigerZindaHay Muntazir e Mahdi (@TigerZindaHay) reported

    “I cannot upload or download using @EE mobile network, I get message you are not connected to internet” and whenever I report it to their technical team, they say All is well "What’s going on @EE ?" @Ofcom is sleeping