EE Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent EE outage reports came from the following cities: Southwark, Newham, London, Tower Hamlets, Hackney, City of London, Dagenham, Croydon, Ilford, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath, Basildon and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Newham |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Tower Hamlets |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bets031221
(@Bets031221) reported
@EE Why don't you actually IMPROVE things instead of sitting there on your minimum wage *** doing just about enough to look interested & get your pay check? It would help if the social media team were actually people with brains & technical knowledge.
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Lee Culleton
(@LeeCulleton1) reported
@EE Heading to Europe this summer as an EE customer with a Virgin mobile customer and a Tesco mobile customer, have a guess who's the only one having to pay extra to use their phone whilst there 🤬
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Antony Catton 🇬🇧🏴
(@DerpyMcSquirtle) reported
@EE so I upgraded my phone the other week and my free 20gb boost I had was stopped despite the fact I’m still a broadband and mobile customer.when can I expect this to be added back into my account??
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Kieran
(@KOL1978) reported
@EE Had two conversations this morning and on both calls my phone kept going silent for approx 5 seconds, several times on each call from 2 different people ? Any help?
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Matthew
(@MattOfHulleys) reported
@EE No fresh number but I appear to be having issues with the Bluetooth hands free in my car and it states sim 2 so I'm hoping I've not put the other sim in
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Neil Dance
(@NeilDance) reported
@PhilMitchell83 @adamfare1996 @EE No it isn't, and if you could get off your high horse and realise that by defending yourself you are part of the problem.
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Will.
(@squawkbox) reported
@EE I struggled to connect to Vodafone DE and you don't have a roaming agreement with T-Mobile. This needs escalated to your team(s) that deal with technical links between your platforms and o2 DE. I've been in Belgium, Netherlands and France without any issues.
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SmileyFace
(@SmileyWileyFace) reported
@TalesOfZoloft @EE Me too bruh, getting sick of pretending I care about this ****
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James 🇬🇧 🇺🇦
(@ItsJamesPowers) reported
@EE Yes. No problem.
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Lucia Klencakova
(@LuciaKlencakova) reported
@EE I need to talk to customer service to purchase PAYG plan with add-ons; calling from abroad what’s the number please?