EE Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent EE outage reports came from the following cities: London, Southwark, Dagenham, City of London, Gravesend, Croydon, Poplar, Hackney, Newham, Sevenoaks, Tower Hamlets, Waltham Forest, Erith, Warlingham and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Dagenham |
Phone | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Teresa
(@tbryant101) reported
@ee is there a problem with broadband in CR0? Keeps crashing for the past hour!!
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE Ow so taken you this long to suggest this after months and months of complaining? You said its not under warranty so who is paying for this? Its this a normal thing with iPhones 11 pro? I have never had this on my other iPhones ever.
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE So if my phone shows 4g signal its means nothing? Is this what you are telling me?
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Victoria Hawkes
(@vickitheflorist) reported
@EE is there a problem with you today? No internet at work and phone not working.
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE Our network covers 99.8% of the UK outdoor population, so it doesn't make sense that you'd be having so many issues everywhere you go; we're just trying to find where the fault lies. If you can borrow a friend's phone quickly for the sake of the test, that'd be helpful. - Rory
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE So all the video I have posted with 4g and two or more bars. Showing me getting less than 1Mbps. Is just my imagination? So what service am I paying for? Is my phone suppose to be just a pocket diary? I work outside most of the time what are you on about?
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE I tell you this I know my warranty with you is longer than 24 months. I brought the phone from you not apple. I know my consumer rights. I do t expert a phone of this value to last 12months. Funny how that. I have issues for months. Whay happening with my complaint?
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE We wouldn't consider compensation for any time before 20/07, as there's been no issue with our network during this time. As advised, our coverage checker has always advised you'll only receive marginal coverage indoors, so that's not something we'd offer compensation for. - Rory
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE Indeed, and we're trying to determine the cause; there's been no issue with our network in that time, so something else must be at play here. There's been no discussion of a network reset, hence me asking. Could you try again? Settings > Reset > Reset Network Settings - Rory
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Danny H
(@DannyH95892210) reported
@EE The problem seems to have been there all morning. The earliest I used it was about 7am this morning so definitely since then at the latest.