EE Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent EE outage reports came from the following cities: City of London, London, Croydon, Newham, Hackney, Southwark, Orpington, Ilford, Tower Hamlets, Dagenham, Waltham Forest, Beckenham, Sevenoaks, Bexleyheath and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| London |
Wi-fi | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!
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Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin C
(@tzenkethi) reported
@EE Hi there. I placed an upgrade order yesterday but still can't track it. I would also like to change the number I get text updates about the order sent to. Can you help?
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Kyle Ryan
(@kylejamesryan) reported
@EE I need some help with a billing issue
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Holly Jevons
(@HollyJ_xxx) reported
@EE Hello, I resolved a complaint in the last month and asked to receive the compensation through a cheque in the post, but I haven't received anything yet. Is this something which could be chased up please.
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Sarah Jones #21
(@jonesy_laaa) reported
@EE It’s all been sorted now. Must have been a bad line
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Tony Blaney
(@Tonyblaney) reported
@EE hi. My Internet is not connecting. All lights on the router are green. Mobile nor plugged in not working.
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𝕰𝖉𝖊𝖓 𝕮𝖍𝖆𝖕𝖒𝖆𝖓
(@edenchapman_) reported
@EE absolutley useless been charged 2 months for an old co tract I cancelled and seems to be no way of getting through to them to cancel 😡😡😡
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Charlie Shakespeare
(@CharlieShakes) reported
My fiancée haggling with @EE on the phone... Girl at EE: "Sorry I can't hear you very well." Fiancée: "Yeah that's cos the signal's bad with EE!" Proud 👏 @AngelFletchPen
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Katherine southwood
(@Katheri20819365) reported
Amazing customer service today in the @EE shop in Oxford (Cornmarket). Thank you Jess! (... and to the rude man who shouted because he didn't like to wait 30 seconds: kindness is always in short supply, but it won't cost you anything. Try it! You might be happier!)
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Rich P
(@richcatp) reported
@EE looking at options for broadband when out of contract and have access to your full fibre product. Can’t see what the upload bandwidth is on the connection, nor whether static ip is available? Are you able to help? Thanks
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Jack 🤙🏻
(@_jswyd) reported
@EE We have been trying to get it sorted since January 2020. Shocking service