EE Outage in Gravesend, Kent, England

@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

@EE nhs discount codes are not working for upgrades

@EE Is the app down?

@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

@EE 1 hour down... no broadband.... no response from @EE

Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

@EE You over charge, you’re not helpful, you always add more money onto bills and never the amount it’s supposed to be and what was agreed.. it’s ridiculous! I’m sorry but you definitely shouldn’t be saying you’re the UK’s best company because you’re not at all..

@EE morning got your broadband yesterday morning and I already have mobile service, I added BT sports on the mobile phone just wondering how long it takes to activate??

@EE Not been able to login to MyEE online or on app since last night - any sign of a resolution?

@EE Just tried and that still doesn't work. As soon as I click the view upgrade options button it pops up saying "sorry we couldn't find that page"

@EE FAO EE Engineering Network team. An elderly neighbour has asked me to ask if there is a problem with LANDLINES in PR4 2ND. No dial tone no broadband. Landline is dead. Other neighbours report intermittent service, v poor internet.

@EE Hi Chris It's the cost and extra's that I want. I've been with you for a considerable long time and after that txt I feel like I have not been a good loyal customer.

@EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff

@EE I want to cancel my contract because I can get the Samsung s21 on sky for a lot less and more stuff. I got a txt yesterday saying I can keep this phone on the same contract at the same price I am paying now. I was not happy at that

@EE Hi I've just got an upgrade and you can imagine my shock to discover I have no Google services which you never told me about on your website 😳

So last Monday my phone was reported stolen (but not by me) & @EE blocked my account temporarily. Still waiting for a call back from the fraud team AND now my phone doesn't work with ANY SIM, even the new one I was issued... Any advice before I attempt to flash the device?