EE Outage in Gravesend, Kent, England

@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

@EE @LNonno_ I've been having the same issue for 3 days now.

I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

The only good thing about this storm is that I’m getting a decent @ee signal.

@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

Why is the @EE site always so slow and awful?

@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

EE has been moving mad lately . My signal is so disgusting @EE please sort it out

@EE any reason why the data is not working???

@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

@EE Warning customer service really poor

WiFi connection in the house has been awful this evening. Disconnected then when it reconnected the Internet speed is virtually non existent so you can't do anything. @EE sort it out!

@notJonahVeep @EE Thanks @notJonahVeep. I have no intention of going as silent as EE customer services have. I'm selling/buying a home, so unimpressed with them trying to pull an offer after running credit checks. They said I wouldn't need to worry about more credit checks if I accept their offer!

@EE @hueythered Typical EE raising prices. Best way to avoid this is to go with another provider. EE are likely to be shut down with how badly they are run

@samuelsbritton @EE Go elsewhere Sam and then call EE when you have a strong alternative offer and ask them to do even better. EE are often one of the slower providers, worse customer service and their social media team are a joke who spend their whole day making memes and ignoring customers.

@scott_and_ball @EE I'm in London and EE have no broadband to my property for 1 week. Such a bad company. Their social media team tweets all day about feminism, their IT team is busy watching Netflix and their CEO is busy on his August holiday. They can't get anything done.

@Hopscotch12341 @EE One way you can avoid this is by switching provider. EE are a terrible company and do not even respond to customers, like me, who ask them for help

@EE Topped up my 4GEE mini with £15, it’s showing the top up but no data? Can you help please?

@EE not happy in France, and needed to make a call- my data and everything is has been working but I can’t make any calls out to UK. Absolutely terrible service

@EE my broadband is down any idea how long for?