EE Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at EE
EE is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent EE outage reports came from the following cities: Billericay, Grays, Chelmsford, Basildon, Gravesend, Southend-on-Sea, South Benfleet and Burnham-on-Crouch.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay |
Phone | |
| Grays |
Internet | |
| Chelmsford |
||
| Basildon |
Phone | |
| Billericay |
Phone | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ev3tonian
(@Ev3tonian) reported
Had @EE broadband for a few weeks and the service is down already, very poor. Gonna be cancelled I think.
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Nathan Blood
(@nattasswfc) reported
@EE hi I’ve been with EE for about 2 hours and already want to leave. Just been on the phone for 35 mins speaking to someone who hung up mud conversation because their office is closed. I’m trying to transfer my number. Can you help please?
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Mike Jasinski
(@Mike_Skinksy) reported
@EE hi my EE broadband appears to have an issue in Hastings, in the south east. The blue lights are flashing on the router so isn’t connecting. Are there any reported issues in the area. I have tried restarting the router etc
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VioletDragon
(@VioletDrag31413) reported
@EE Doesn't show any issues, been in different places today very flaky.
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J4SONLR
(@J4sonlr) reported
@EE Outcome is i left the company for a better one, got to pay early termination but worth it so i never have to deal with ee call centre incompetence again
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Viki Carter
(@CarterViki59560) reported
@EE Hi, I need to discuss a separate issue. I've been charged twice for two separate final bills (broadband) as well as overcharged for a 5g device that was an order error on your part. I really need this sorted and don't want the faff of ringing 150 and being passed from dep to dep
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KylieHolmes
(@KylieHolmes) reported
@EE @EE @ofcom offered me partial compensation but left me in a worse financial position. I’ve asked for a deadlock letter. 20 years as a customer clearly counts for nothing. #EEfail #CustomerService
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KylieHolmes
(@KylieHolmes) reported
@EE I’ve been a loyal customer for 20 years — clearly that means nothing. Misleading, inconsistent, unacceptable. #EEfail #DoBetter
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KylieHolmes
(@KylieHolmes) reported
@EE your service has been a joke. Told to return equipment in a carrier bag (??), 5 post offices said no. You’ve taken an extra £70 and offered me £30 in return. Misleading info, useless support — do better. #EEfail
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Craig Horn
(@HornCraig) reported
@EE Don't get anything from EE, I have an ongoing dispute and after 6 weeks, hours on the phone to 150 and 7 emails absolutely no response. I have been a loyal customer for 13 years and spend over £200.00 a month, goodbye EE when my contract ends.