EE Outage Report in Minster, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Minster, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Minster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 03: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Minster, Kent, England
The most recent EE outage reports came from the following cities: Minster, South Benfleet, Southend-on-Sea, Canvey Island, Rayleigh, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
TV | |
| Canvey Island |
Internet | |
| South Benfleet |
Internet | |
| Rayleigh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Minster, England
Latest outage, problems and issue reports in Minster and nearby locations:
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌
(@jnafr) reported
Why for the past 4 weeks,can i no longer get a network connection @ThreeUKSupport @VodafoneUK @EE ALL other networks are fine.I believe you have moved tower a fee 100 yards.avery annoying,is there any chance of fixing this issue.Thank you.
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Aidy
(@AAidge2901) reported
@EE I already have. This problem has been going on for weeks, I want to know why it hasn't been fixed for so long and when it is going to be fixed. And as you are not providing the service I pay for, I want details of compensation.
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Samuel Cramphorn
(@SamCramphorn) reported
@EE tried calling local store (Abington Street, Northampton) 20+ times today wrt Phone Repair. Someone finally answered and immediately put the phone down. I also booked a slot this morning and had to wait 30minutes... what is the point? 🙃🙃🙃
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Marek Bohm
(@marekbohm) reported
After 10years of continuous contract with Three, switching finally to @EE . What an relief. The recent “blackout” hit me hard, when expected and not been able to answer important phone calls. I believe this won’t be an case from now on💪🙏👑
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David Hisslehoff
(@Marty19802219) reported
@EE Can I just say, your app is absolute garbage. Slow, buggy, can't view my latest bill as fails to load. I hated the first time I used it, now it's 10x worse. So bad. The website is in the same bracket, messy and buggy. #ee
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Edou Chan
(@ChanEdou10876) reported
@EE Having a terrible time. -recieved a hub thats not meeting the minimum guaranteed speeds -being charged in places i was told i wouldnt be -not being allowed back out during cooling off period -being hung up on -given excuses like "the sales team who made the promises, not us"
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thasnuba
(@thasnuba) reported
@EE is there something wrong with your network no calls are being received or letting me make any. I can’t call 150 either for help and don’t have an account
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thasnuba
(@thasnuba) reported
@EE @LauraHaddo32245 how can she if it doesn’t ring? the same thing is happening to me. Please can you sort your network out
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Dave
(@daveLadlow) reported
@EE My wife is abroad and not sure how to make sure her roaming isn’t costing an arm and a leg, I run her account so need to do it for her, as she’s not very tech savvy, every time I try to speak to someone I just get a self help text.
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Dave
(@daveLadlow) reported
@EE how do I get to actually speak to someone without being send a self help text which is useless for the issue I need to discuss. 🤬