EE Outage in Faversham, Kent, England

@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

@GingermunkyBen @EE Ditto mate , been awful as has the WiFi

@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

@EE waiting to cancel contract mobile 10 mins plus waiting

@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

@EE hi I was using my phone today and all of a sudden the phone says no service? The phone isnt blacklisted and the sim doesn’t work in another phone also is pay as you go sim?

@EE Its an absolute disgrace the amount of time you take to refund people once you have the equipment back in your possession. Its about as quick as your network and as quick as your email or Twitter responses. You should spend less on Kevin Bacon and more on staff and training.

Does someone at @EE want to remind me why I pay for internet that drops out whenever I actually want to play a game online. 3 times in a row this evening it drops out and freezes my whole game. Unbelievable how bad this service is.

@EE there is any issue with the network at BR6, its been five days I'm experiencing some issue via 4g, 4g modem, iPhone and android devices. I have an average of 300 ms latency. I can't even watch a YouTube and sometimes not even a music...

@EE Passed 7 weeks I tried countless times to contact you through 'Let's Chat' on your website. I ve been billed twice as much as the initially agreed amount. Even though I am not in my flat !!! I REQUESTED TO CANCEL BEFORE. YOU DON'T LEAVE ME ANY OTHER OPTION THAN CANCELLING MY DD.

@tescomobile Literally never had an issues with @EE or had my prices upped during contract. Been with them for years and wouldn’t go anywhere else 🙌🏼🙌🏼

@EE I don't know Olivia, Enjoy customer service said that they cannot deliver tonight. They said they will get me booked in for the 8am to 10am slot tomorrow but the lady said she cannot access the booking system so I am left in limbo. I have 0 confirmation of anything

The service I have received today from @EE and their delivery partner Enjoy has been horrendous. Promised a delivery of a new phone today between 4pm and 6pm, 5 emails and text confirming all is on schedule - no delivery on time, EE fobbed me off to Enjoy. Enjoy can't deliver.

Has anyone trying to get a #HMRC access code on @EE resolved the issue of them not coming through?

@EE any chance of getting an answer to the reason why my internet has been down all day yet again?