EE Outage Report in Ashford, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Ashford come from postal codes TN23.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ashford, Kent, England
The most recent EE outage reports came from the following cities: Canterbury, Ashford and Hythe.
City | Problem Type | Report Time |
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Duncan mcdougall (@duncztwitte) reported from Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Bobby (@i2bobby_) reported from Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Dan Woodcock (@w800dy) reported from Hamstreet, England
@EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?
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Craig Brisley CTC (@CtcCraig) reported from Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Mark Gostling (@markgosy) reported from Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Colin Alderman (@ColinaldermanC) reported from Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Mark Gostling (@markgosy) reported from Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Dominic moore (@DomJMoore) reported from Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Colin Alderman (@ColinaldermanC) reported from Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Nigel Back (@NigelBack) reported from Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Nigel Back (@NigelBack) reported from Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Duncan mcdougall (@duncztwitte) reported from Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kofi Boateng ADI (@mrfox83) reported
@EE There was no issue with mobile data or text messaging. Each time I attempted to make a call I was disconnected immediately.
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Tony Hazell (@tony1hazell) reported
@EE Rach, that is nonsense. How can a customer know what CPI will be up to 2 years in advance? EE/BT is tying people into long term contracts with unknown price rises. And a weak regulator is letting you get away with it
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@gtfcmick (@MNorvock) reported
@EE Yeah stop upping the cost of my bill by a stupid amount. Cost of living crisis 🙄
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Keith arnold (@keith_arnold3) reported
@EE The worst, if you're on a new tariff. Suffer Two of these inflation boss pay rises. You are then held hostage into a contract because it says there is a rise in it. But not how much by. Will cost you over £1000 to cancel your contract. Utter disgraceful. Most expensive network.
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Soph. صوفي (@__sxphi) reported
@EE can someone respond to my DM - i am not going another day with issues. this is unacceptable
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Liana Lavarack (@TigerMum92) reported
@EE we have spent hours on the phone and chat to resolve what seems to a major mess up by @EE. Taken £1230 plus £59 via direct debit from our bank account for a contract that was never activated and a new iPhone never received!!
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Edd Gardner (@superhighimpact) reported
@EE Its OK though as i was made aware of by your rude and argumentative customer service rep you need all that money just to keep the lights on with all these fuel increases. I guess the billions in profit BT made last year simply wasn't enough and the customer simply had to pay
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Dionysis Malas (@DionysiosMalas) reported
@EE I’m in Hong Kong and my eSim doesn’t connect to any network. I tried all network partner providers of @EE in HK but still no luck
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James Alvey (@Jimboalvey) reported
@EE my contract runs until June 2024 and my increase is around £12 a month. To avoid this increase, can I pay a lump sum now to void the increase. I have no desire to cancel my contract, but saving £180 is my aim. James
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Toby Jeffries (@ErrantFrequency) reported
@EE Hi, I'm trying to top up a family members Pay As You Go; is there a problem with the website? Keeps asking for the phone number, doesn't go on to pay details.