EE

EE Outage Report in Ashford, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Ashford come from postal codes TN23 and TN24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ashford, Kent, England 04/24/2025 19:10

April 24: Problems at EE

EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ashford, Kent, England

The most recent EE outage reports came from the following cities: Canterbury, Kent, Ashford, Tenterden, Hythe and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Wi-fi
United KingdomKent TV
United KingdomAshford Internet
United KingdomAshford Total Blackout
United KingdomTenterden E-mail
United KingdomHythe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

  • w800dy Dan Woodcock (@w800dy) reported from Hamstreet, England

    @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

  • CtcCraig Craig Brisley CTC (@CtcCraig) reported from Ashford, England

    @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

  • i2bobby_ Bobby (@i2bobby_) reported from Ashford, England

    @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LoggieRrfc1 Allan Logan (@LoggieRrfc1) reported

    @SwanyThaRed @ScotlandNT @EE Personally thought robbo had a crap game

  • DandyLion786 DandyLion (@DandyLion786) reported

    @EE getting a ‘SIM card not registered’ error message. Only able to use my phone on Wi-Fi - not able to use your (poor) customer support through 150 or via another phone (just confirms other phone is fine). How do I contact you? @Ofcom

  • LewisMaclean20 Lewis Maclean (@LewisMaclean20) reported

    @SwanyThaRed @ScotlandNT @EE You watch the game?? They were the two worst players

  • anybassdrum i am nobody (@anybassdrum) reported

    @mathertim @Ofcom @EE That makes sense. You basically need to use provider with best coverage in your area. 30 miles away somebody no doubt will be on O2 or Virgin not getting signal whilst another family member on EE or Voda etc having no problems. 👍

  • Arrondor Arrondor (@Arrondor) reported

    @EE - your text based customer service is one of the biggest customer service fails I have ever seen. Promised calls never happen. But please continue to take my money for no network service!

  • anybassdrum i am nobody (@anybassdrum) reported

    @mathertim @Ofcom @EE It’s difficult. You enter a fixed term contract on a mobile phone and not a fixed line and therefore your service can and will vary between locations. It’s annoying when you have a poor signal at a location that’s important to you though…

  • DocTimLindsay Tim Lindsay (@DocTimLindsay) reported

    @GNetworkComms down again... Just about ready to beg @EE to take me back.

  • Natalieplant_ Natahlee (@Natalieplant_) reported

    @EE why do I pay my bill to have no signal?

  • steverayson Steve Rayson (@steverayson) reported

    @EE Hi, I am trying to transfer my number but when i click the link that says fill in this form it just returns me to the same page. So frustrating! Can you help.

  • sadieha40166032 sadie harper (@sadieha40166032) reported

    @EE Hi Russ. I’m not sure the advisor was aware this can be resent. She said she can only send emails through outlook? I’m usually very pleased with the service from EE but today has altered that. Very unprofessional email too.