EE Outage Report in Ashford, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Ashford come from postal codes TN23.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ashford, Kent, England
The most recent EE outage reports came from the following cities: Canterbury and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Ashford |
Internet | |
| Canterbury |
Total Blackout | |
| Ashford |
Phone | |
| Faversham |
Wi-fi | |
| Ashford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Dan Woodcock
(@w800dy) reported
from
Hamstreet, England
@EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💗who’s afraid of little old amy💗
(@AmyElinski) reported
@EE This is the second time in two months I’ve had issues with EE abroad and I am beyond frustrated!!!!
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💗who’s afraid of little old amy💗
(@AmyElinski) reported
@EE I’m traveling abroad in the EU and I’m supposed to be on a plan that includes the roaming pass; however I just got a text saying that I have to purchase a roaming pass for £15 if I want to use data. I can’t get a call to connect to customer service. Please help!
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Becky Chanceux
(@beckychanceux) reported
@R_Wilcox89 @EE Omg i feel your pain. Ive got no hub for my small business and its 5 days and its not even made it to EE yet for a repair / replacement - worst customer service I've ever encountered
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shan
(@shhanniie_) reported
@EE was so unhelpful and dismissive when I complained about my outage when I was Paris!!
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DrAngi 🟢⚪️🟣
(@WorkPsychol) reported
What’s on earth has gone wrong with @EE ????? we switched to them six months ago snd still having problems 😡 they merged and don’t seem to have got their act together. my husband has just spent the third time running 2 1/2 hours on the phone trying to deal with this - there should be some recompense for customers who go through this otherwise we’re thinking of leaving
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Lou
(@Loubylou252) reported
@EE I speak to them every month, it never gets sorted so what's the point? They raise a complaint, offer some crap freebie that I won't use then close the complaint! It's a joke! Maybe time to look at another provider...
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Mark Philip Rennie
(@ESlibrarian) reported
@EE I'm having two issues - looks like my phone number has now been spoofed by a call centre. Secondly, a company running a red pull cord emergency system/entry system put my phone number into at least one person's call for emergency/help push button phone
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ØdeVision
(@OdeVisionAFC) reported
@regisgoldens @EE Hi Debbie, I work for a network provider and I’m willing to get you onto a brilliant deal, all proof required of this being legitimate will be sent to you, drop me a message
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Steph
(@stephderby) reported
@EE I've been on a rolling SIM only contract for a few years and been trying to leave for nearly a month but all the advisors I've spoken with have made it really difficult. I just want to cancel after I gave notice end of June. Surely it's wrong to prevent customers leaving?
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Arts On The Move
(@artsonthemoveco) reported
Just had a very rude call from @EE on my business phone. Man - didn't get his name - wanted to save me money on my broadband package and, after me explaining 3 times that I wasn't interested and our under contract home package was with @bt_uk, he just hung up. Hung up! #rude