EE outages and service status in Canterbury, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canterbury, England
The most recent EE outage reports came from the following cities: Faversham, and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham
|
Internet | 25 days ago |
|
Ashford
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
-
Bobby (@i2bobby_) reported from Ashford, England@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
-
Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
-
Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
-
Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
-
Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandJust spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
-
Richard Torble (@richardtorble) reported from Chestfield, England@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
-
Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE App down again , I am getting sick and tired of this
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandAnother update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
-
Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Dover, EnglandSee @EE is better today in the Dover area , yesterday was absolutely awful #noservice
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE If I cancel you charge me ?
-
Duncan mcdougall (@duncztwitte) reported from Ashford, England@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
-
Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
-
Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
-
Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
-
Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Victoria Chamberlain (@LtlVlgCakery) reported@EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.
-
gal (@gaalloway) reported@EE HELP
-
Scott Trafford (@Traff) reported@EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage
-
Barry Dance (@dance_barry) reported@EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful
-
Ant Wilson (@AntWilson15) reported@EE There multiple people i know having this issue !!
-
Richard Stokes (@RSSWFC) reported@EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!
-
Dave Pettey (@DavePettey) reportedService is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE
-
Jayshree Pillaye (@shessite) reported@BT @EE this morning I had a wonderful helpful service from 3 female guides. Hannah put me through to the others. I regret I did not note their names. The person who helped set up my TV package was particularly patient given I am not tech savvy. Thank you Ladies
-
DigiFazz (@DigiFazz) reported@EE @paulmatt86 Our networks in the UK are a scam. I left EE to go to o2 and I have the same problems with either network. Both offer “5g” but speeds are worse than 3G!!
-
Martyn Lucas (@Martyn_Lucas) reported@EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!