EE

EE Outage Report in Canterbury, Kent, England

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The latest reports from users having issues in Canterbury come from postal codes CT1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canterbury, Kent, England 04/25/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canterbury, Kent, England

The most recent EE outage reports came from the following cities: Canterbury, Dover, Ashford, Herne Bay and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Wi-fi
United KingdomDover Wi-fi
United KingdomAshford Internet
United KingdomAshford Total Blackout
United KingdomDover Wi-fi
United KingdomDover Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

  • richardtorble Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • CalumMendham Calum Mendham (@CalumMendham) reported from Dover, England

    @mills_jess @EE I second this. I get 0 signal in Hawkinge

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

  • GingerZedhead Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • CtcCraig Craig Brisley CTC (@CtcCraig) reported from Ashford, England

    @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE App down again , I am getting sick and tired of this

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark29071823 Mark (@Mark29071823) reported

    @EE After calling EE today for an update on my phone I was told still no update I asked what was going on the person on the phone just said nothing more I can tell you and hung up the phone shocking never go to Bilston EE

  • FKAColinTDF Colin P (He/Him) (@FKAColinTDF) reported from Swindon, England

    @EE why can't I get the same prices on upgrade as I can as a new customer on the Pixel 6 Pro?

  • paulcovey84 covey (@paulcovey84) reported

    @EE That’s exactly what I did, they couldn’t match O2 and offered me what a new customer would get, not really good enough and no longer worth my loyalty

  • jono201200 N1ghtfox44 (@jono201200) reported

    @O2 @virginmedia O2 very bad for data in Cornwall , PAC code request coming soon , think @EE is on the cards

  • TheSnakesVenom TheSnakesVenom (@TheSnakesVenom) reported

    @EE how is it a reported a signal problem yesterday and you told me that there is non I’ve still got 0 signal in my area and your team saying it’s all fine it’s obviously not normal have full bars

  • wrightpeter Peter Wright (@wrightpeter) reported

    Shambolic customer service from @EE yet again

  • JamesRa38747871 James Randall esq. (@JamesRa38747871) reported

    photo depicts; text message from @ee to non-ambulant wheelchair dependant customer; sent 21:00 19th Oct; (seen AM-20th) explaining cellular coverage will be interrupted for 4days from 22nd October ["sender doesn't support replies"].

  • talktotippers Tippers (@talktotippers) reported

    First year that @EE have been unable to match other networks... shame. Off to a new network it is then because EE's price's are MILES off the pace.

  • william_usher William Usher (@william_usher) reported

    @EE hi currently having issues with our EE home broadband since yesterday it’s dropped 3 times, this isn’t great service considering me and my wife both work from home and relay on the internet. Can you help please

  • Mark29071823 Mark (@Mark29071823) reported

    @EE After calling EE today for an update on my phone I was told still no update I asked what was going on the person on the phone just said nothing more I can tell you and hung up the phone shocking never go to Bilston EE