1. Home
  2. Companies
  3. EE
  4. Canterbury
EE

EE outages and service status in Canterbury, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, TV, and Phone.
  • 33% Wi-fi (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Canterbury come from postal codes CT1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Canterbury, England

The most recent EE outage reports came from the following cities: Ashford, Canterbury, Dover, and Faversham.

CityProblem TypeReport Time
Ashford TV 23 days ago
Canterbury Wi-fi 25 days ago
Dover Phone 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • micksay
    Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • GingerZedhead
    Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • BadmusAyoola
    Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE If I cancel you charge me ?

  • duncztwitte
    Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

  • CalumMendham
    Calum Mendham (@CalumMendham) reported from Dover, England

    @mills_jess @EE I second this. I get 0 signal in Hawkinge

  • BadmusAyoola
    Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

  • BadmusAyoola
    Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE App down again , I am getting sick and tired of this

  • markgosy
    Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

  • monkey1959neil
    Neil (@monkey1959neil) reported from Whitfield, England

    @EE Yes it said contact EE customer service

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

  • richardtorble
    Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • duncztwitte
    Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

  • BadmusAyoola
    Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iandavies10
    Ian (@iandavies10) reported

    @O2UK did I get a good deal because I can't get reception pretty much anywhere? Switched from @EE and frankly devistated. Had no idea EE were that far ahead of you in terms of network coverage.... (Took ages posting this because of the rubbish network ..)

  • CarlDic69722892
    Carl Dickinson ⚽️🍺🤍🖤🤍 (@CarlDic69722892) reported

    @amybobbles @EE I think EE and BT are joined. Never had an issues with it tbh.

  • emilygreg22
    Emily gregory (@emilygreg22) reported

    @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring

  • J0NMAY
    Jon May (@J0NMAY) reported

    @EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.

  • AaronPDBisiaux
    Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported

    @EE How do I file a complaint about one of your sales reps? Thanks.

  • Williams91898
    BamBamMK2 (@Williams91898) reported

    @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

  • judewri
    judewri ( Jude) 🌹💙 (@judewri) reported

    @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

  • St_Loony
    Lou (@St_Loony) reported

    @EE I haven't traded anything in yet because I'm still awaiting the code, which is the issue I'm trying to talk to you about

  • GaryGaryweir11
    Gary (@GaryGaryweir11) reported

    I have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE

  • TisSaff
    Gaz (@TisSaff) reported

    @ee Wow, due an upgrade (customer for 25+ years). Samsung S26, same plan, same duration. With @iD_Mobile_UK it's £19 upfront and £29.99 a month. With yourselves its £20 up front £72.81 a month (first month is £92.81).... What the actual hell ?! Think you lost a loyal customer!