EE

EE Outage Report in Canterbury, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canterbury, Kent, England 10/14/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canterbury, Kent, England

The most recent EE outage reports came from the following cities: Ashford and Dover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomDover Internet
United KingdomHerne Bay TV
United KingdomDover Wi-fi
United KingdomCanterbury Phone
United KingdomDover Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • monkey1959neil Neil (@monkey1959neil) reported from Whitfield, England

    @EE Yes it said contact EE customer service

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE If I cancel you charge me ?

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

  • monkey1959neil Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Dover, England

    See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilJoh35972921 Neil John (@NeilJoh35972921) reported

    @EE Hello again-currently have no service where I live. Have reported it on your website and done the usual tricks but that hasn't helped :(. Known network issue?

  • fishking666 Chris king (@fishking666) reported

    @EE I don’t seem to have any mobile signal in NN15. Is there an issue?

  • jv79 JV79 (@jv79) reported

    @EE My Fibre plus broadband has gone down on average 2-5 times per day for the last fortnight. North Tyneside region. Any updates?

  • nathanjay1234 Nathan Jay Bone (@nathanjay1234) reported

    @EE Il saying it’s my mobile phone which has poor speeds not my router which is with another company

  • Public_Pers Michèle supports wearing masks💙BLM; Trans Rights (@Public_Pers) reported

    Hey @EE I have lost my broadband again this morning (just before 4am). Is this going to be a regular thing now? Because it sucks! Yes, I have rebooted the router,. No, that did fix the problem.

  • prettynpeeptoes Sam (@prettynpeeptoes) reported

    @EE Hi, I've on ongoing saga. I completed a trade in back in aug/sept but I've not received the bag to return my old watch. Bill is showing you're going to charge me £100, spoke via chat on 16/02 & was advised I would hear back in 4 days. I've not heard from anyone. Help please!

  • Public_Pers Michèle supports wearing masks💙BLM; Trans Rights (@Public_Pers) reported

    @EE I've had a text message in the last 15 minutes telling me there's an issue in the area and that it'll be fixed in the next 12 hours. Hoping that's an overestimate!

  • nikikaka paris hilton’s baby voice (@nikikaka) reported

    @EE hi :) i would like to join EE broadband, i am already an existing customer it says i can get 10% off but how do i apply this to checkout ?

  • swahali__ Raymond (@swahali__) reported

    Would be nice paying for a service that actually works @EE

  • Mattfox24 🦊Matthew Fox🦊 (@Mattfox24) reported

    @EE Hi Ee is there a network problem in my area at all?. Signal has been bad all weekend and this morning