EE

EE Outage Report in Canterbury, Kent, England

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The latest reports from users having issues in Canterbury come from postal codes CT1 and CT2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canterbury, Kent, England 03/05/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canterbury, Kent, England

The most recent EE outage reports came from the following cities: Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomCanterbury Phone
United KingdomCanterbury Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE App down again , I am getting sick and tired of this

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

  • monkey1959neil Neil (@monkey1959neil) reported from Whitfield, England

    @EE Yes it said contact EE customer service

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE If I cancel you charge me ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SelinaJean82 Selina (@SelinaJean82) reported

    @EE Back to being able to make calls but now being told a 15% rise in my bill. I've had issues with signal for a while now and was told masts were being sorted in the area. Still not great at times. Been a customer for years, now feel service isn't as good and prices are up!

  • droidrunsdisney Stephen B (@droidrunsdisney) reported

    @EE No but it's working now. When both my wife and myself can't call any numbers it figures it wouldn't be a me issue. Thanks for whatever the fix was.

  • Dustoir 𝔸𝕟𝕕𝕪 𝕄𝕚𝕝𝕝𝕒𝕣 (@Dustoir) reported

    For the first time in a long time (prob 20 years+), I am going to look at switching my phone carrier. @EE is ***************. They are increasing their price plans by 14.4% + an additional 3.9%. Also, network performance has been pretty bad of late. Shame, I used to like EE.

  • Rebeccaparry27 Rebecca parry (@Rebeccaparry27) reported

    @EE No the issue resolved after a couple of hours but it was everyone I know that’s on EE so must have been something .

  • OhGreatJess1 Oh_Great_Jess (@OhGreatJess1) reported

    @EE No apology or explanation as to why there was an outage for hours for many of your mobile customers yesterday evening??!

  • coleford102 Kev (@coleford102) reported

    @EE putting their prices up by 14.4%! Robbing bastards! Never again

  • DanMJCrisp Dan Crisp (@DanMJCrisp) reported

    @rich_atkins @Faymondo73 @EE Is there still a percentage rise which effectively breaks the contract? That always used to be the case, always kept quiet. Once a rise of a certain percentage (mid contract) the contract is in breach of terms. And you have the right to cancel ( I’m a decade out of the game)

  • seaned75 Sean (@seaned75) reported

    @RockcliffeFiles @EE All for zillions of minutes and texts you never use in my case. Cheap pay and go sim is the future i think once this contract expires especially now that smartphone technology has plateaued it seems

  • ryanread678 Ryan Read (@ryanread678) reported

    @Arunan29 @EE Every company goes down time to Time look at 02

  • MajorManor lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,