EE outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canterbury, England

The most recent EE outage reports came from the following cities: Faversham, and Canterbury.

City	Problem Type	Report Time
Faversham	Wi-fi	5 days ago
Faversham	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Ayoola Badmus (@BadmusAyoola) reported 3 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 3 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Richard Torble (@richardtorble) reported 3 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Dominic moore (@DomJMoore) reported 4 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Mark Gostling (@markgosy) reported 8 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Ayoola Badmus (@BadmusAyoola) reported 10 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 10 minutes ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Craig Brisley CTC (@CtcCraig) reported 14 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Nigel Back (@NigelBack) reported 19 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported 21 minutes ago from Dover, England

  See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

• 
  Mick Say (@micksay) reported 22 minutes ago from Herne Bay, England

  @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 28 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

• 
  Neil (@monkey1959neil) reported 29 minutes ago from Whitfield, England

  @EE Yes it said contact EE customer service

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 35 minutes ago from Whitfield, England

  @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

• 
  Ginger Bennett (@GingerZedhead) reported 36 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Nigel Back (@NigelBack) reported 39 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Ayoola Badmus (@BadmusAyoola) reported 43 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Mick Say (@micksay) reported 50 minutes ago from Herne Bay, England

  @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

• 
  Ayoola Badmus (@BadmusAyoola) reported 50 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 55 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J G L (@smartmama) reported 3 minutes ago

  @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

• 
  Mike (@MikeFitnes89102) reported 3 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  Martin Powell (@MartinPowe16355) reported 6 minutes ago

  @loisgriff_ @EE Loads in fochriw do especially down the bottom beth

• 
  Surinder (@SurinderRehal) reported 8 minutes ago

  @EE Looks like their E E. X has broken down. Would not recommend how things like alarms, all the mod cons in the house don’t work. One of the biggest mistakes I’ve made. I’m going to consider sky and see what penalties they will cover for me if I leave E E.

• 
  mark allen (@mark_allen02) reported 10 minutes ago

  @ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?

• 
  Julie (@jhshepherd9) reported 15 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  Jordan Phelps (@JordanP__25) reported 19 minutes ago

  @ad_moran4 @EE @O2 O2 is absolutely awful , I had so many issues with them , I’ve finally moved too EE much better. There customer service is atrocious

• 
  MCFC Ant (@MCFC2012) reported 19 minutes ago

  @Gillykins58 @EE Horwich Gill. Really bad for WiFi dropping.

• 
  beth a (@loisgriff_) reported 20 minutes ago

  @Darth_VaderNo1 @EE We have 5g here and a 5g signal thing just up the mountain from me so not far

• 
  harry hound (@harryhoundy) reported 21 minutes ago

  @DerRohlSouness @EE he has never played for rangers how can they take credit?