EE outages and service status in Canterbury, England
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- EE generated 1 outage signal in the last 24 hours around Canterbury, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 1, 2:00 PM GMT+1.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canterbury, England
The most recent EE outage reports came from the following cities: Faversham, Ashford, Canterbury, and Dover.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 hours ago |
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Internet | 1 day ago |
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TV | 1 month ago |
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Wi-fi | 1 month ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Calum Mendham (@CalumMendham) reported from Dover, England@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Craig Brisley CTC (@CtcCraig) reported from Ashford, England@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandOMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Bobby (@i2bobby_) reported from Ashford, England@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Dominic moore (@DomJMoore) reported from Canterbury, England@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Mick Say (@micksay) reported from Herne Bay, England@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandDue to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Blandford🏴 (@tim_blandford) reported@EE There’s no “issues”. Your signal just gets worse and worse.
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👑 Sean 👑 (@kingseany94) reported@EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into
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A -8 (@panchi_hoop) reported@EE hi I been sent a letter to my address with an unknown person name requesting return of equipment. I am not a customer or have never requested any equipment.
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Mark Bell (@mightymarkuk) reported@EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK
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ThatSpicyDragon🏴🏳️🌈 Arcane fumbled (@ThatSpicydragon) reported@EE FIX YOUR ****!
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simon withers (@KalEl_WBS) reported@EE I’ve reported issues before and was told it works fine
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Mag (@MiVidaBonita) reported@ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.
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James Whitehead (@Jay_whitehead87) reported@EE what’s going on with the signal in OL1 area of Chadderton? It’s been disgusting for a week now. Plenty of people having the same issue despite your signal checker saying it’s good so you need to change that aswell.
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Derek (@DerekAllan61) reportedAfter more than 2 weeks of hassle at least, a dozen calls to customer service { 6+ hours }, 2 failed orders. @EE offer me a contact that any mug punter would be offered on the website 😡 14 years with them, currently 4 lines. These bastards offer horrendous customer service
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Dr Paulette D. Wisdom Toppin (@consultwisdom) reported@EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.