EE Outage Report in Canterbury, Kent, England
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The latest reports from users having issues in Canterbury come from postal codes CT1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Canterbury, Kent, England
The most recent EE outage reports came from the following cities: Canterbury and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Canterbury |
Phone | |
| Canterbury |
Internet | |
| Ashford |
Internet | |
| Canterbury |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil 🇺🇦🇺🇦🇺🇦
(@monkey1959neil) reported
from
Dover, England
See @EE is better today in the Dover area , yesterday was absolutely awful #noservice
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Neil
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes it said contact EE customer service
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia D-C
(@sophiacomms) reported
@OpenreachHelp I called @EE and they’re trying to an engineer now 🙁 someone tried to turn up on Tuesday when I said I couldn’t make it so I think it’s a problem with how your two systems communicate with each other. My husband took time off to be there for this appointment 😭
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Christopher Smith
(@TheBoyInGreen) reported
@EE 'Happy Friday' on the day you increase my monthly phone bill by £8.70? Are you really that out of touch or do you literally not give a ****? Absolute crooks.
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Never say Never
(@AdemolaWalcott) reported
I’m definitely leaving @EE after my contract ends by September. All you do is rip masses off. The fact that your service is expensive and then you have to increase the price is wickedness. It’s not only you that this inflation is affecting. Absolutely ridiculous #EEpriceincrease
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Nathaniel
(@Nathaniel_Chas) reported
@EE I entered a contract with you and you have now broken that agreement without providing me with anything in return. My understanding is that I can cancel the contract within 30 day’s notice of the price increase is that correct?
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lucie
(@lucie_horne) reported
@EE it’s been 3 days since i placed an order and still no update. the item hasn’t even been dispatched yet. can you help?
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Sam Ward
(@Sam_WardMUFC) reported
@EE Hi, since about 4am this morning our home broadband has been flashing aqua, tried all the help steps and it's still flashing. We have inclement weather here but the phone has a dialing tone.
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Mick
(@spikeyb0y) reported
@BTCare @EE Hi guys disappointed to be transferred from BT to EE with the lure of a price cut, only for EE to raise my price by 14% once the transfer was complete. Poor, underhand tactics to get people to switch.
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Daniel
(@FinlayDaniel) reported
@EE Trying to set up my esim was on the phone to 1 of your colleagues and it just cut off now I have no network on both phones
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PeterJ2o
(@PeterJ2o) reported
@EE this will be my 4th day without mobile data here in Cambridgeshire, any idea when you're gonna fix whatever is going on?
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Duer_80z
(@80zDuer) reported
@lucie_horne @EE Id seriously cancel and go elsewhere. Worst network I’ve ever had. Put their prices up almost 15% and I’m stuck in a 24 month contract until October 24!