EE Outage Report in Canterbury, Kent, England
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The latest reports from users having issues in Canterbury come from postal codes CT1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canterbury, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Dover, Herne Bay, Canterbury, Sandwich and Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Dover |
Internet | |
| Herne Bay |
TV | |
| Dover |
Wi-fi | |
| Canterbury |
Phone | |
| Dover |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
EE Issues Reports
Latest outage, problems and issue reports in social media:
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OneNyte
(@TheOnenyte) reported
Just had the worst experience of customer service ever by @EE. Been with them 10 years and never stressed for discount once but at the opportunity to do the right thing, you outright say “No, we know it's UNFAIR”. It's a shame you're integrity doesn't match your high coverage.
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tizarah
(@sharonmarriott) reported
@EE So cancel eu roaming charges you ****s!
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Ed Handley
(@edhandley88) reported
@EE I'd like to cancel my broadband package as of 7 September, can you advise how I can do this online or from my mobile please? I believe I'm a month out of my fixed term contract. Thanks
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princess pea
(@princesspea2000) reported
@EE hi can you let me know how to escalate a complaint please. I’ve been expecting a call back for 2 weeks and no one has called. Shocking service #ee #customerservice #complaint
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S🇧🇩A🇬🇧C🇵🇸
(@_S_A_C__) reported
Why my 5g not working in bham? @EE
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One of the Mighty Redmen
(@tonyred77) reported
@HonmenS @EE But you still can't delivery a reliable 4g signal in LL19 7 EU every summer
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Greg
(@greg_james30) reported
@cjh4rrison @EE Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me, all thanks to those who referred @wyke_tech to me, they were very helpful,reliable and trustworthy am sure they can help
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Richie McCoy aka Dr Deej 🇺🇳
(@UrbanCityCowboy) reported
@CarolChalkley @EE So, what network are you going to go with when all networks are on 5G? I can’t imagine you are going to stop using a phone.
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♡..ѕαяαн'ℓσυιѕє..♡
(@sarahlouise_x2) reported
@EE is the app down? I need to pay my bill 😞
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Hiren Vekaria
(@hi7en) reported
@EE - My broadband has been garbage for the past 3 weeks. HA1 postcode. Is there an outage and when will it be fixed... I can just about use mobile hotspot on your EE 4G as the internet service here is so bad. Message back ASAP.