EE outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canterbury, England

The most recent EE outage reports came from the following cities: Ashford, Canterbury, Dover, and Faversham.

City	Problem Type	Report Time
Ashford	TV	2 days ago
Canterbury	Wi-fi	3 days ago
Dover	Phone	8 days ago
Faversham	Wi-fi	27 days ago
Faversham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Craig Brisley CTC (@CtcCraig) reported 7 seconds ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Ayoola Badmus (@BadmusAyoola) reported 44 seconds ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 1 minute ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Nigel Back (@NigelBack) reported 2 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Dominic moore (@DomJMoore) reported 5 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 7 minutes ago from Whitfield, England

  @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

• 
  Ginger Bennett (@GingerZedhead) reported 8 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 15 minutes ago from Whitfield, England

  @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 18 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Mick Say (@micksay) reported 19 minutes ago from Herne Bay, England

  @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

• 
  Ayoola Badmus (@BadmusAyoola) reported 22 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 29 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

• 
  Mark Gostling (@markgosy) reported 30 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Mick Say (@micksay) reported 31 minutes ago from Herne Bay, England

  @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

• 
  Duncan mcdougall (@duncztwitte) reported 39 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Bobby (@i2bobby_) reported 39 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Neil (@monkey1959neil) reported 46 minutes ago from Whitfield, England

  @EE Yes it said contact EE customer service

• 
  Richard Torble (@richardtorble) reported 46 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Mark Gostling (@markgosy) reported 53 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported 56 minutes ago from Dover, England

  See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@AFCMattD) reported 2 minutes ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Lisa Whittaker (@MrsWhitt7) reported 4 minutes ago

  Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

• 
  Alun Morgan (@Broomrig) reported 5 minutes ago

  @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 5 minutes ago

  @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

• 
  TeeTee_x (@TeeTeex6) reported 6 minutes ago

  @EE I can’t get signal I am aboard

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 7 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone

• 
  Pete Searle (@PeterSe38295412) reported 8 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Toby #FBPE #FBPA (@tobybmth) reported 8 minutes ago

  @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 10 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Richard Clifford-Ward (@riccliff) reported 12 minutes ago

  Ordered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting