EE Outage Report in Canterbury, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canterbury, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Dover, Herne Bay and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Dover |
Internet | |
| Herne Bay |
TV | |
| Dover |
Wi-fi | |
| Canterbury |
Phone | |
| Dover |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Walker
(@JoshuaW16875505) reported
@EE Your mobile network isn't working my friend has just called me through WhatsApp saying that he can't call certain numbers and he can't get through to the 150 number to get in touch with you about the problem
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Tee 🔴
(@tee_25s) reported
@EE I still can’t make or receive calls for a second day. I’ve rang your customers multiple times and either can’t get through, or on hold for hours and then you cut the call. Disappointing and disgraceful customer service but still happy to take our money 🤬.
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gally
(@gallytwitt) reported
@EE London is STILL DOWN no calls in or out can only use mobile data so having to use WhatsApp! Hospitals and GP surgeries DON'T USE WhatsApp!!
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Mike Sullivan
(@SullySullSull) reported
@EE Still not working here in Exeter, Devon. Coverage checker says all is fine, but can’t even get through to 150. Look forward to a reduction on my bill asap please.
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Ads _LUFC
(@adslufc1) reported
@EE update please. It is NOT working. Cant make or receive calls on my mobile. What is going on ???
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it's over
(@feisal_mahmood) reported
@EE @MartineStigter That number doesn't work can't through to your number
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Carmel Smith
(@carmelsmiff1) reported
@EE Not working for me for 24 hours - want to talk to you about contract but seems to be impossible
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Aarrrrroooonnnn McGary
(@AdamGreen126543) reported
@EE Still not working. Been in Oxford and London today and not working anywhere. No communication anywhere. Awful service
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Tom Walker Media
(@TomWoWPR) reported
If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,
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Kim
(@xxx_kimbo_xxx) reported
@EE Our landline hasn't been receiving calls since yesterday and today I can't make calls - When I call the landline from my mobile the number is not recognised? Can you advise if this is a network issue? And if so when will it be fixed?