EE outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canterbury, England

The most recent EE outage reports came from the following cities: Faversham, Ashford, Canterbury, and Dover.

City	Problem Type	Report Time
Faversham	Internet	6 days ago
Ashford	Internet	7 days ago
Ashford	TV	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Richard Torble (@richardtorble) reported 1 second ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Mark Gostling (@markgosy) reported 4 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 9 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

• 
  Calum Mendham (@CalumMendham) reported 11 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 12 minutes ago from Whitfield, England

  @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 14 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 15 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  Colin Alderman (@ColinaldermanC) reported 20 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Bobby (@i2bobby_) reported 21 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Ayoola Badmus (@BadmusAyoola) reported 22 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Craig Brisley CTC (@CtcCraig) reported 23 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Nigel Back (@NigelBack) reported 25 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 28 minutes ago from Whitfield, England

  Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

• 
  Mick Say (@micksay) reported 33 minutes ago from Herne Bay, England

  @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 38 minutes ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Mick Say (@micksay) reported 42 minutes ago from Herne Bay, England

  @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 46 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 46 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 48 minutes ago from Whitfield, England

  @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 54 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@Bowenequus) reported 8 minutes ago

  @tottielimejuice @Hepworthclare @EE My hatred is impossible to comprehend !!!! Outage is another one …..

• 
  Chiara (@Mhairiang26) reported 9 minutes ago

  @SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE

• 
  Hey Tails 👋 (@TailsQuest) reported 15 minutes ago

  @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??

• 
  ChrisM (@chrismaddison74) reported 15 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  Mark Royle-Evatt (@MEvatt) reported 17 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  oldknitwit (@oldknitwit) reported 18 minutes ago

  @Hepworthclare @EE Is ringing customer services any use? 07953966350 is a number I have.

• 
  Surinder (@SurinderRehal) reported 19 minutes ago

  @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

• 
  Bodz84 (@AFCBUDDY85) reported 19 minutes ago

  @EE dont worry, i'll just blast your Customer service team on the phone and then look cancel my broadband with you.

• 
  R1CHJB (@R1CHJB) reported 19 minutes ago

  @EE @Omegaman_uk There’s a lot of bad publicity regarding you guys at the moment, it’s like you just dnt give a ****!

• 
  Clare Hepworth OBE (@Hepworthclare) reported 21 minutes ago

  @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.