EE Outage Report in Canterbury, Kent, England
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The latest reports from users having issues in Canterbury come from postal codes CT1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (36%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent EE outage reports came from the following cities: Canterbury and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Canterbury |
Phone | |
| Canterbury |
Phone | |
| Dover |
Total Blackout | |
| Dover |
Phone | |
| Dover |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
EE Issues Reports
Latest outage, problems and issue reports in social media:
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@DudleyDignityCouncil
(@dignity4dudley) reported
@EE I have just tried to contact customer service on 150, but my iPhone can’t connect. It just gives me the blank key pad. Also the my EE app won’t work with voiceover. So I can’t access my account.
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Santa Larry 🎅🎄☃️🎁
(@NumberTenCat) reported
Hi @ee you just sent a text message asking for my opinion on the SIM delivery. I don't have it yet and as you haven't sent it by any tracked service I have no idea where it is. So at the moment the service delivery is a big fat zero Hope it comes tomorrow...
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Ed
(@Edin_LDN) reported
Hi @EE, not the biggest issue in the world all things considered, but I have an EE 5G contract and for the past couple of days the 5G hasn’t been available and I’ve only been able to connect to 4G. I’m in west London so I’m not sure what’s going on. Any insight?
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royston crandley
(@RCrandley) reported
@EE afternoon, my daughters contract expired yesterday and id like to cancel. Can you provide the details please. Thanks
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VFR
(@Alsgoodlife) reported
@EE can someone PLEASE help me? I have made several calls regarding my perk discount, or lack of and no one has rectified the issue or contacted me to explain why! Very poor service, meanwhile I am paying more than i should every month.
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
@EE What’s the difference between where I am now and our apartment both share the same TW1 postcode yet I get zero 5G signal in our block and outside yet here I am now on a full 5G signal and I am barely 1/2 a mile from our apartment. Barnaby
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Delta Online Racing
(@deltaonlinerace) reported
@DELTALIVETV @EE On a Sunday, we turn all devices off if we can for racing. Tv’s, sky, iPads, laptops, phones switch to 4G/3G And tbh I still have issues running the Xbox and the laptop. I can’t follow the stream, or have my phone on the Wi-fi to follow discord. Very frustrating
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BethanyRose
(@bethanyrosemoss) reported
from
Hailsham, England
@EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.
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Gee_McK
(@Gee_McK) reported
@EE Disappointed with your Newtownabbey store, changed my mind on a handset last week and was told I would be called when the contract was reversed back, still waiting, poor, can I still upgrade in January
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DeltaliveTV
(@DELTALIVETV) reported
@RZM_Bobby @EE It's more upload because of streaming I dropped the kb rate from 8000 to 5600k and its struggling like hell Sunday was lagging bad