EE outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canterbury, England

The most recent EE outage reports came from the following cities: Dover, and Faversham.

City	Problem Type	Report Time
Dover	Phone	2 days ago
Faversham	Wi-fi	21 days ago
Faversham	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 12 seconds ago from Whitfield, England

  @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

• 
  Craig Brisley CTC (@CtcCraig) reported 4 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 7 minutes ago from Whitfield, England

  @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 9 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

• 
  Mick Say (@micksay) reported 10 minutes ago from Herne Bay, England

  @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 15 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Nigel Back (@NigelBack) reported 19 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Dominic moore (@DomJMoore) reported 20 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 22 minutes ago from Whitfield, England

  Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

• 
  Colin Alderman (@ColinaldermanC) reported 23 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 29 minutes ago from Whitfield, England

  Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

• 
  Mark Gostling (@markgosy) reported 30 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Mark Gostling (@markgosy) reported 30 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Ayoola Badmus (@BadmusAyoola) reported 35 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 37 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported 50 minutes ago from Dover, England

  See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

• 
  Ayoola Badmus (@BadmusAyoola) reported 51 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Ayoola Badmus (@BadmusAyoola) reported 58 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 59 minutes ago from Whitfield, England

  @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 60 minutes ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JC (@jaykona3670) reported 30 seconds ago

  @EE I have done this and end up texting the EE bot. How do I cancel this subscription as I’m spending more time trying to fix this problem. I’ve had enough of EE, I was told this would be seamless and trouble free by EE.

• 
  Malcolm (@malythedaddy) reported 35 seconds ago

  @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

• 
  Gareth Owen (@gjo2405) reported 44 seconds ago

  @EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect

• 
  Bee Aware 🇬🇧 (@2BeeAware) reported 5 minutes ago

  Are you looking at Broadband and/or Mobile contract? DON’T go for @EE - in all the years of mobile contracts I have never come across a more USELESS company. I feel so sorry for the staff working for such a greedy, downright disorganised company.

• 
  Mike Gardner (@mikegardner_wb) reported 9 minutes ago

  @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

• 
  Pete Searle (@PeterSe38295412) reported 11 minutes ago

  @EE Apparently thats already been done, but it hasnt. My broadband speed has been diabolical for over a year. I raised this in February this year. Since then your service has been nothing short of disgusting. Ive phoned again this morning and have been "promised" a call today.....

• 
  JC (@jaykona3670) reported 13 minutes ago

  @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 13 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  👨🏻‍💻 ⚡️ (@EadrictheWild) reported 16 minutes ago

  @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

• 
  'Honest' JonWilliams (@honestjon74) reported 18 minutes ago

  I’m so glad I’m out of contract with @EE finally!!!!! Never in my life have I seen a company go downhill so rapidly over the last few years. Can’t use apps if I’m not at home connected to wifi. Any good network in Pembrokeshire??? Please do NOT respond EE. I don’t care.