EE Outage Report in Dover, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Dover, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
 
Live Outage Map Near Dover, Kent, England
The most recent EE outage reports came from the following cities: Deal and Canterbury.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
 - 
                
Dominic moore 
    (@DomJMoore) reported 
    
        from
            Canterbury, England
    
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
 - 
                
amberlambsss 🥸 
    (@AmberVellacott) reported 
    
        from
            Folkestone, England
    
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
 - 
                
Smutchings 
    (@Smutchings) reported 
    
        from
            Deal, England
    
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
 - 
                
Calum Mendham 
    (@CalumMendham) reported 
    
        from
            Dover, England
    
@mills_jess @EE I second this. I get 0 signal in Hawkinge
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE App down again , I am getting sick and tired of this
 - 
                
Lucy's Mum, Stella 
    (@lucypoliticat) reported 
    
        from
            Folkestone, England
    
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RtwRich 🇬🇧 🇪🇺 🇺🇦 
    (@RTWRich) reported 
@andotheridiots @EE @madebygoogle Have you had any luck getting Pixel 6 5G data to work properly? I still to have to switch to WiFi, or turn network on and off again, until I get 3G of 4G - otherwise anything using data just hangs and hangs.
 - 
            
FreeItsGrimeUpNorth 
    (@FreeTheGrime) reported 
@Simon_Griz @EE Can't. It automatically selects. Also, it's been through 3G, 4G & 5G, none of which are working. I can only do this now because I'm standing by the entrance gate where they have free WiFi so people can access their etickets. I'm paying £64 a month and can't even get a signal 😡
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Klare White 
    (@klare_white88) reported 
@EE You are horrible
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Newton's Laws 
    (@Newtons_Laws) reported 
Gone into EU and found my mobile data on iOS not working @EE . Would you confirm I should Reset Network Settings?
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Jake Tierney 
    (@Jakee974) reported 
@SamsungHelpUK Hi, I've got screen burn on my S21 Ultra, I spoke to @EE but they told me it wasn't under warranty with them any more so I would need to speak to the manufacturer. Would this be something that you can fix?
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William Taylor 
    (@taywil64) reported 
@EE @opinion_denied Women are more abusive online. Women need to sort out the issue especially feminists who hate men and lie about men. EE need to face the facts and stop blaming men for feminist bad behaviour. Grow up EE.
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Mike Crawshaw Ⓜ 
    (@MikeCrawshaw4) reported 
@EE what's changed with home signal boxes, how the hell do we run a business without phones, most of the people we deal with are done through mobiles
 - 
            
Mesney Family 
    (@FamilyMesney) reported 
@ee your mobile service has totally collapsed today. Hazeley Bottom, near Hartley Wintney, Hampshire (location of Lowdefest music event)
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Topcat🦁 
    (@simonhall446) reported 
@EE I wish I’d have known EE and SKY equipment have a bit of an issue with connection before I signed up! Very annoying!
 - 
            
Joanna 
    (@Jo__Harrison) reported 
@EE I appreciate your response but your website states there's still issues. Are you going to refund some of the service plan seeing as I can't make calls without them dropping out??