EE Outage Report in Folkestone, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Folkestone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Folkestone, Kent, England
The most recent EE outage reports came from the following cities: Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Dover |
Total Blackout | |
| Dover |
Phone | |
| Dover |
Wi-fi | |
| Dover |
Phone | |
| Deal |
Phone |
Community Discussion
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EE Issues Reports Near Folkestone, England
Latest outage, problems and issue reports in Folkestone and nearby locations:
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Jones
(@MichaelJonesJTL) reported
@Leoniep_80 @EE They seem to be saying one thing to one customer and something different to another! Seems like the customer service/digital team haven’t really been given the information.
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Ryan Woods
(@RY4N_W00D5) reported
@EE Hey, I heard your Group call service is coming to an end? 😳 Will something replace this? It’s very useful when needing a group call for whatever reason 😩
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samfran
(@samfran09804163) reported
@EE @tanyamawele Hello when does 10% off broadband to existing customer expire? What date??? @EE
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Sean Snaith
(@snaithboy) reported
from
Weymouth, England
@EE 1/2 I did DM you yesterday. But have had no response. Have tried again today to solve this issue. Please see below. Can you help please.....
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Charlotte Nicholson
(@chaznich) reported
@EE Hi, I'm trying to upgrade my phone because it's broken, only I need a pin for the security check which I can't get because, as I said, phone is broken. Can the pin be texted to my husband's phone? I also couldn't get any assistance via online chat & can't call 150, obviously
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LousyGamerUK_
(@lousygameruk_) reported
Hey @EE wanting to send back my old iPhone but not received the packaging - help please?
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Harvey Dale
(@HarveyDale12) reported
@EE About 3 weeks but it has never been the best
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Mr Oats
(@Ottisb) reported
@EE I have to say your service is appalling. I ordered a simcard and was talk it would be sent by Royal Mail fair enough but it was sent by dpd and I’ve been charged £6 I was misadvised also only getting 80gb of my 160 gb as promised what the hell is going on? Trust pilot it is
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Nat T
(@natt40) reported
@EE do you actually have a customer service dept??
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Richard Mikolajewski
(@wessexski109) reported
@EE You get nothing for being a loyal customer with ee