EE outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 5 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 6 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 9 minutes ago from Whitfield, England

  @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

• 
  Smutchings (@Smutchings) reported 10 minutes ago from Deal, England

  @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

• 
  Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported 12 minutes ago from Dover, England

  See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

• 
  Neil (@monkey1959neil) reported 15 minutes ago from Whitfield, England

  @EE Yes it said contact EE customer service

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 19 minutes ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 20 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 23 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 27 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 28 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 29 minutes ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 30 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  Calum Mendham (@CalumMendham) reported 37 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 39 minutes ago from Whitfield, England

  @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

• 
  amberlambsss 🥸 (@AmberVellacott) reported 40 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Political Chatter (@timeforchatter) reported 42 minutes ago from Ringwould, England

  @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

• 
  Clare ter Horst (@clareterhorst) reported 46 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 51 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 53 minutes ago from Whitfield, England

  Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Carn (@AndrewCarn1) reported 10 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  Airman (@airman614) reported 12 minutes ago

  Sitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 16 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Neil Davis (@neiltheshaker) reported 17 minutes ago

  @EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!

• 
  sarah (@sarahLouise457) reported 17 minutes ago

  @EE frustrating when I can’t get any 5G whilst I’m on holiday park in the uk. I been waiting for an important phone call but no 5G means no phone signal. My husband phone is O2 and that works full 5G.

• 
  Marc Davis (@marcd5123) reported 18 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Peter Scouse Murphy (@EliteScouser) reported 19 minutes ago

  @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

• 
  LIM 🇺🇸🇮🇹 (@MILZ45) reported 22 minutes ago

  @EE in the middle of unreal London and can’t even get a signal. Rubbish service EE

• 
  TankMatt and 452 other people (@tank_matt) reported 24 minutes ago

  @EE That’s the issue I can’t call and your contacts dont work

• 
  Tracey (@T_lo1972) reported 28 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!