EE outages and service status in Folkestone, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Folkestone, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received Jul 15, 9:30 AM GMT+1.
- Wi-fi (100%)
The latest reports from users having issues in Folkestone come from postal codes CT20 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Folkestone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Folkestone, England
The most recent EE outage reports came from the following cities: Folkestone, Dover, and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone
|
Wi-fi | 7 days ago |
|
Folkestone
|
Wi-fi | 19 days ago |
|
Dover
|
Phone | 1 month ago |
|
Folkestone
|
Wi-fi | 1 month ago |
|
Deal
|
Wi-fi | 1 month ago |
Community Discussion
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EE Issues Reports Near Folkestone, England
Latest outage, problems and issue reports in Folkestone and nearby locations:
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Smutchings (@Smutchings) reported from Deal, England@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandJust spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, EnglandDay two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Dover, EnglandSee @EE is better today in the Dover area , yesterday was absolutely awful #noservice
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandOMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Political Chatter (@timeforchatter) reported from Ringwould, England@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandDue to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandAnother update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie Stokes (@Ollie_Stokes27) reportedI’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE
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Gareth Howells (@GarethJHowells) reportedHi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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Danny Healy (@DannyHealy9) reported@EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.
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👑 Sean 👑 (@kingseany94) reported@NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, it’s your fault.
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!
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Tom (@tomavfc24) reported@EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so
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Xankoshu (@Xankoshu) reported@EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?
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con (@Isthatconorj) reported@EE i upgraded 2 weeks ago will you unlock my old device so any network can use it
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Birduder344 (@Birduder344) reportedSpent c1 hour on different calls with @EE who are reducing my broadband speed by 50% but "don't worry your bill will remain the same". No chance of new deal as I am an existing customer (28 years) Very big WON'T rather than CAN'T. Any broadband recommendations please?