EE

EE Outage Report in Folkestone, Kent, England

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The latest reports from users having issues in Folkestone come from postal codes CT20 and CT19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Folkestone, Kent, England 08/17/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Folkestone, Kent, England

The most recent EE outage reports came from the following cities: Folkestone, Dover and Hythe.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomDover Internet
United KingdomFolkestone Internet
United KingdomDover Wi-fi
United KingdomDover Wi-fi
United KingdomDover Total Blackout

Community Discussion

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EE Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • AmberVellacott amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • lucypoliticat Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England

    @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

  • PheonixLIGHT1 Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

  • CalumMendham Calum Mendham (@CalumMendham) reported from Dover, England

    @mills_jess @EE I second this. I get 0 signal in Hawkinge

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

  • clareterhorst Clare ter Horst (@clareterhorst) reported from Folkestone, England

    My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE App down again , I am getting sick and tired of this

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE If I cancel you charge me ?

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cholo_Aberle El Cholo 🇸🇻 (@Cholo_Aberle) reported

    @EE I’ve been without internet or a decent phone signal since last Friday. You’ve been saying it will take 16 hours to be fixed since then. Im running out of data on my phone already and I’m still paying you for a service I can’t use? Help please

  • Juanmufc Juan (@Juanmufc) reported

    @EE are the worst company when it comes to fixing your issues!

  • NandiNarrative Nandi's Narrative (@NandiNarrative) reported

    @EE customer service is shocking it’s been two weeks and over hour waiting in total I have been disconnected twice.

  • WendyJLewis Wendy Scott 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WendyJLewis) reported

    @EE Hi the App is now working but I have moved house and it won’t update my address details. Same for billing address so that is going to cause a problem come payment day. Still can’t access the website as an alternative. Or add on data.

  • itsmejusm it's me (@itsmejusm) reported

    @EE @EXCEL @EAFIFAesports How about an update about repairs to the network after storm Arwen. We've had no coverage for 7 days. I've got 4 phones in my household that are all useless. You're a communication company, please communicate!

  • MancOneLove MancBee (@MancOneLove) reported

    @EE Hey. Is your app down? For 2 days I’ve been trying to log on but I keep getting the message something is wrong.

  • heleneocurry Helen O'Curry (@heleneocurry) reported

    @EE in Chinley, Derbyshire with no EE signal for a week. Can anyone there tell me when it’ll be back? Assume it’s an #StormArwen issue but we can’t get any answers…

  • twiglegss Rosh (@twiglegss) reported

    @EE what is up with your signal recently??? Barely can connect to the internet

  • goryah ed waw (@goryah) reported

    @EE why has my internet been slooow for 2days? Tryna contact you but you’re asking me to pay just to talk to customer service,really?!

  • wiganwarriors76 Russ Carroll (@wiganwarriors76) reported

    Great service from Stuart White @EE sorted a really annoying overpayment situation very efficiently. Nice to see good customer service isn’t dead. #goodcustomerservice #employeeofthemonth