EE Outage Report in Deal, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at EE
EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Deal, Kent, England
The most recent EE outage reports came from the following cities: Folkestone and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Internet | |
| Folkestone |
Phone | |
| Dover |
Internet | |
| Folkestone |
Internet | |
| Herne Bay |
TV | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Donna James
(@DonnaJa21212926) reported
from
Broadstairs and St. Peters, England
@EE Which team have gone on holiday leaving BROADSTAIRS without a signal....not happy
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Donna James
(@DonnaJa21212926) reported
from
Broadstairs and St. Peters, England
@EE can you at least tell us WHY we have had no signal for 2nd day
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Dave Epps
(@eppsy75) reported
from
Broadstairs and St. Peters, England
@EE hi has ee shop gone down i can’t check out
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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John Ramos
(@Jpr01) reported
from
Broadstairs and St. Peters, England
@EE your website tells us all how we can spend more money with you but nothing that allows us to take a contract payment holiday because of loss of earning, unable to get furloughed or universal credit and may not be able to meet next months payment please help
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer
(@jenno_leto) reported
@EE I still haven't had a follow up from my confirmation of order from yesterday for the ps5, can you help at all?
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Helen Sheridan 💙
(@MissHellsBells1) reported
Shocking service from @EE, engineer came round yesterday said he couldn’t fix the problem & would arrange for someone else to come out.he didn’t so called @EE this morning a very ‘nice’ man said he would sort the problem,get an engineer to visit tomorrow & call me back. So far
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Helen Sheridan 💙
(@MissHellsBells1) reported
No call. My internet was supposed to be switched on last Friday. Looks like I’ve made a mistake going with @ee. I am not going through the BH weekend with no internet. Not good customer service and you seem to employ liars! Sort it now please 😤
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David Gennard
(@Diddy987) reported
@Peppy754 @EE Don't bother registering your interest love. I did it on both my accounts, since December and never recieved an email just like other people didn't. They're a waste of space. Think they just randomly selected a few who did get it.Not the 1st time EE have let me down. Go elsewhere
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Barry Wellington
(@bazzanoid) reported
@EE My SIM card has suddenly stopped working this morning, can you help please? Tried everything including a factory reset, different phone etc
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Becky Goodman
(@bex4business) reported
@EE we have 2 lines with you coming and intermittent broadband again. 3 days in a row now. Please can you help. TIA.
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Stephen Hall
(@Stephenhallll) reported
@EE shout out to EE. When it comes to customer complaints and returning calls, EE go above and beyond to ensure they DONT return your call. 3 calls promised in last 2 weeks, none made.
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Denise Salinger
(@denise_salinger) reported
from
Barnet, England
@EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain
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Sarah Scott
(@MissSarahScott) reported
@EE my phone has no signal again its been like this for a couple of months on and off when am home is SR8 postcode signal down? Pretty sick of this network to be honest can't wait for contract to be up never again will I go with EE
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Katrina Trimble
(@KatrinaT81) reported
@EE Having issues with the app not showing itemisation this morning, is there issues with this just now?