EE Outage Report in Deal, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Deal come from postal codes CT14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Deal, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
 
Live Outage Map Near Deal, Kent, England
The most recent EE outage reports came from the following cities: Deal and Broadstairs.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
- 
                
Dave Epps 
    (@eppsy75) reported 
    
        from
            Broadstairs and St. Peters, England
    
@EE hi has ee shop gone down i can’t check out
 - 
                
Mick Say 
    (@micksay) reported 
    
        from
            Herne Bay, England
    
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE If I cancel you charge me ?
 - 
                
Sheradon Dublin 
    (@sheradondublin) reported 
    
        from
            Margate, England
    
@EE No service since last night.
 - 
                
Sheradon Dublin 
    (@sheradondublin) reported 
    
        from
            Margate, England
    
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
 - 
                
Calum Mendham 
    (@CalumMendham) reported 
    
        from
            Dover, England
    
@mills_jess @EE I second this. I get 0 signal in Hawkinge
 - 
                
Clare ter Horst 
    (@clareterhorst) reported 
    
        from
            Folkestone, England
    
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
 - 
                
Mick Say 
    (@micksay) reported 
    
        from
            Herne Bay, England
    
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE App down again , I am getting sick and tired of this
 - 
                
Lucy's Mum, Stella 
    (@lucypoliticat) reported 
    
        from
            Folkestone, England
    
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
 - 
                
John Ramos 
    (@Jpr01) reported 
    
        from
            Broadstairs and St. Peters, England
    
@EE your website tells us all how we can spend more money with you but nothing that allows us to take a contract payment holiday because of loss of earning, unable to get furloughed or universal credit and may not be able to meet next months payment please help
 - 
                
Neil #StayHomeSaveLifes 
    (@monkey1959neil) reported 
    
        from
            Whitfield, England
    
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
 
EE Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
j 🖤 
    (@_mjrose) reported 
really nice of @EE to charge me £7.50 for 1GB of extra data and then not give me the damn data and I can’t get a refund 🙃
 - 
            
tarnia hibberd 
    (@tarnia_louise) reported 
Why is @EE signal literally so ****.. Pay ridiculous money to not even get 4g in my own home 🤬
 - 
            
John Murphy 
    (@Hasthisonegone) reported 
@EE good morning. I was sent a replacement SIM card as I was having trouble getting on line. I put it in yesterday and have since had no service. I’d call 150, but I have no service. What should I do?
 - 
            
Claire Louise Brown 
    (@clairejackalfie) reported 
@EE I've topped up but my pack is not renewing and it won't let me add another pack either. Do you have issues??
 - 
            
Alexis & Sally 
    (@APPTSKB) reported 
Are you got any problem about 4G in London today? @EE I got only 3G all day.
 - 
            
៣คttђєฬ 
    (@OhSooShaw) reported 
Tops up phone via 150, which should have renewed anyway, because I've had the money on. Now I keep getting texts thanking me & added boost on your next pack. Had the block the number for now.. Come on @EE . Every month it's an issue. Poor. 😡
 - 
            
Adrian Johnson 
    (@bluemanc20) reported 
@EE added an accessory to my plan it said it’s in stock, when I’ve ordered I received an email saying out of stock how stupid
 - 
            
Samantha Dennis 👀 
    (@MrsDen78) reported 
DO NOT CHOOSE @EE for your broadband. Literally THE WORST Internet we've ever had and the customer service is shocking
 - 
            
mark holman 
    (@markholman9) reported 
@EE your service is shocking!requested callbacks,never happen! emailed,no reply!told would receive AirPods,never arrived! Emailed,no reply.Asked on Twitter Dm,told NO! Asked to listen to my calls but told they couldn’t but I could complain! spent hours chasing this,it’s a joke!
 - 
            
Tasha H 
    (@HTashamh) reported 
@EE Broadband is down in preston area when will it be fixed?