EE Outage Report in Deal, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Deal, Kent, England
The most recent EE outage reports came from the following cities: Margate, Ramsgate and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Ramsgate |
Internet | |
| Dover |
Wi-fi | |
| Dover |
Wi-fi | |
| Margate |
Internet | |
| Ramsgate |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Neil 🇺🇦🇺🇦🇺🇦
(@monkey1959neil) reported
from
Dover, England
See @EE is better today in the Dover area , yesterday was absolutely awful #noservice
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Daniel Burke
(@Dan13lBurk3) reported
from
Broadstairs and St. Peters, England
@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Neil
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes it said contact EE customer service
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Political Chatter
(@timeforchatter) reported
from
Ringwould, England
@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Turquoise Gem Textiles
(@TGTextiles) reported
from
Broadstairs and St. Peters, England
@EE @EE how dare you treat my mother with your appalling service! WHO is a pensioner wanting to close her contract & YOU not only cut her phone off, lock her out of her phone BUT also close her EE account because she has changed providers!! DISGUSTING!!
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Turquoise Gem Textiles
(@TGTextiles) reported
from
Broadstairs and St. Peters, England
@EE how dare you treat my mother with your appalling service, WHO is a pensioner wanting to close her contract & YOU decide not only to cut her phone off, lock her out of her phone BUT also close her EE account because she has changed providers!! DISGUSTING!!
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Nash
(@NotTHESteveNash) reported
@canido_steve @EE Tell me about it. You add a plan that has no mention of iPhone and clearly states up to 6 exclusives and I didn't notice the "iPhone" on check out and when I go to chose an exclusive I have one choice. Out n about on hols & signal is sketchy. Tough to get a steady signal to call.
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Soong K. Ma
(@soongkma) reported
@ThreeUK Unable to make or receive calls for the past 4 weeks indoors or outdoors. Promised for last four weeks with each phone call, will be resolved in a few days and still no improvement. Anyone else experiencing the same? No issues with @ee in same places; time to switch?
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S
(@kingsys2112) reported
@EE can't use your app. Is your network down in scunthorpe area? Got no Internet or TV
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Manya Blanca
(@ManyaBlanca) reported
@EE Its awful really, when you've to get your bank to investigate fraud on your account. Christ am I going to be some pain in your ***! If there's a set of beuracrats I can throw you to the indifference of, I'll find them!
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coach-vahid
(@coach_vahid) reported
@EE again no internet. Rubbish. And no help from you as everything is ok.
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William
(@willtweet1234) reported
@Birdjokes1 @EE Sounds about right, don't ever use the chat service, they lie to get you into contract too.
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William
(@willtweet1234) reported
@EE has to have the worst chat service! The advisors lie to you to get you into a contract! I then try and get this resolved and the next person I speak to hasn't got a clue what's going on! Say goodbye to a 15 year customer!
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Manya Blanca
(@ManyaBlanca) reported
@EE what kinda scam are you running? Turned off the 4g mast in the Clapham area rather than fix it and now there's a 5g mast outrage for the second time in 2 weeks. Another customer lost! I've never been so grateful for a cooling off period!!!!
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beth
(@bethargg) reported
I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩
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LRICMWZC
(@harryspecms) reported
@EE I have a valid PAC and your system keeps saying it’s invalid. I’ve been waiting since Friday. The EE SIM is active, and I’ve checked everything. I need a manual port done immediately. No one is answering 150 or support. Fix this ASAP.