EE Outage Report in Deal, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Deal, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Deal, Kent, England
The most recent EE outage reports came from the following cities: Margate and Folkestone.
City | Problem Type | Report Time |
---|---|---|
Margate | Internet | |
Folkestone | Phone | |
Ramsgate | Internet | |
Dover | Total Blackout | |
Dover | Phone | |
Ramsgate | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Dave Epps
(@eppsy75) reported
from
Broadstairs and St. Peters, England
@EE hi has ee shop gone down i can’t check out
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave D
(@DaveD22786161) reported
@EE need some help but can’t get through. Paid for pack for a sim and entered my pac code got the new sim yesterday but no data and number hasn’t come across. How long should it take?
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N
(@ntcolour) reported
2) @EE said that was fine as I was still within the 14 days cancellation period. A few months down the line I have a company chasing me for the payment and @EE have ****** my credit rating so I guess I’ll have to fight fire with fire.
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Gpnelly
(@Gpnelly2) reported
@EE Stop offering things when you lot have a poor connection.. alot of ppl cant use their fone or internet.. you got ppl like my gf who pays over 130 a month for a service.. the service always having issues, but when call to complain, apparently nothing wrong with ee..
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Matt Clark
(@Matt_27) reported
@EE hi, In the MyEE app, it keeps showing the wrong name under my account. Can I send a screenshot in a DM and resolve this issue? Thanks!
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Nikita
(@Keeta23) reported
@EE Well Georgia, I got that text and ever since then my signal has been just as bad as it always was down church stretton. It's as if no one has been there!
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eve jones
(@evejonesy) reported
@EE some help would be appreciated. Unable to use data anywhere? Why is this.
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Jade..
(@jadeddye7) reported
@EE any known issues with the new galaxy watch 4 battery? Not even managing to get 24hours out of it without needing to charge.. wifi off, AOD off, bedtime mode at night aswell.. any advice much appreciated 🙏
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N
(@ntcolour) reported
3) @EE you have two options, sort your **** out and get that stupid account off my credit rating or I’ll be getting the ombudsman onto you because this is ridiculous. I expect this to be resolved within 14 business days!!!
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Sarah Scott
(@ssgeordie1) reported
@EE my elderly father was out of contract. Aug 2nd I rang up, agreed new contract 18months at £8 a month plus a £5 block on premium numbers. Told £8 contract would start that day!. But he's just got his bank statement to say he's been charged £31 odd on the 12th August. Help!
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John Young
(@johnyoungmedia) reported
@EE Is the service down yet again in Brighton? Endless problems today. About to invest in a private leased line as it seems to be the only way to run a business now.