EE Outage Report in Deal, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Deal come from postal codes CT14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at EE
EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Deal, Kent, England
The most recent EE outage reports came from the following cities: Herne Bay, Margate, Ramsgate, Deal and Broadstairs.
| City | Problem Type | Report Time |
|---|---|---|
 Herne Bay |
Wi-fi | |
| Margate |
Phone | |
| Ramsgate |
Phone | |
| Ramsgate |
Internet | |
| Ramsgate |
Wi-fi | |
| Deal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Political Chatter
(@timeforchatter) reported
from
Ringwould, England
@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
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Neil
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes it said contact EE customer service
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Turquoise Gem Textiles
(@TGTextiles) reported
from
Broadstairs and St. Peters, England
@EE how dare you treat my mother with your appalling service, WHO is a pensioner wanting to close her contract & YOU decide not only to cut her phone off, lock her out of her phone BUT also close her EE account because she has changed providers!! DISGUSTING!!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Turquoise Gem Textiles
(@TGTextiles) reported
from
Broadstairs and St. Peters, England
@EE @EE how dare you treat my mother with your appalling service! WHO is a pensioner wanting to close her contract & YOU not only cut her phone off, lock her out of her phone BUT also close her EE account because she has changed providers!! DISGUSTING!!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
EE Issues Reports
Latest outage, problems and issue reports in social media:
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katherine stewart
(@xxxksxxx) reported
@EE absolutely shocking customer service today. Offered an early upgrade deal to be told after a 3 hour we chat computer days no’ at then end and ill need to pay £300 upfront
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Christopher Hopkins 🏴🇪🇺📚
(@HopkinsPoetry) reported
@EE Boughton Under Blean. Our EE broadband is shockingly bad. Please can you look into asap
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Conor Sandford
(@conor_sandford) reported
@EE currently in Canada, have my smart benefit to the roam abroad and I can see that I have roaming enabled and it is connected to telus but I can't access anything or connect the internet. Help??
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DustyFlapdragon
(@DustyFlapdragon) reported
@EE A 10% discount wouldn't cover it either, given that the majority of the cost of a contract is the value of the phone itself. Feels very much like you are scamming loyal customers because they forgot to cancel/change their contract after it ended
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Kat
(@FlyingDogWalker) reported
@EE I've been struggling to get any signal at home all week, is there a way of checking if any work is being done in my area? Thanks
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Name can be Blank
(@LeeKzzzTurbo) reported
@EE Not really Jess this has happened too many times lately and I'm fed up after last time. You promised to add the data then never did and ghosted me. As you can see in our previous dm's. Just add the data or leave me alone
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kingkosec
(@kingkosec1) reported
@BassmanBowman @EE There was a time my account was locked, So I tried changing the password to give me access which continued for a long time after contacting support and no response, I contacted @unihacksupport and they got me back to my account. I think they can help you too
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𝐾𝑒𝑟𝑟𝑦𝐾𝑎𝑡
(@KerryKatG9) reported
@EE Hi, what is going on in the Ne13 area I've had no wifi network for Iver 2hrs? Currently using up my data.
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Downtrodden
(@DowntrodAgain) reported
Did I tell you that @VodafoneUK are crap? Losing the will to live while trying to use my £6 Internet in Barbados. I hope my @EE SIM has arrived at home.
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Dee Chadha
(@ChadhaDee) reported
@EE It has happened in the past on a couple of occasions but I never bothered to contact you before. I think the delays in getting the messages was not for as long as this one.