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EE Outage Report in Herne Bay, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Herne Bay, England

The most recent EE outage reports came from the following cities: Canterbury.

CityProblem TypeReport Time
Canterbury Phone 27 days ago
Canterbury Phone 1 month ago
Canterbury Internet 1 month ago
Canterbury Phone 2 months ago
Canterbury Phone 2 months ago
Margate Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • PheonixLIGHT1
    Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • GingerZedhead
    Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • richardtorble
    Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • micksay
    Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • simonplatman
    Simon Platman (@simonplatman) reported from Margate, England

    Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

  • micksay
    Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No service since last night.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LordPowPow
    Power (@LordPowPow) reported

    @EE on hold for 26 mins because you sent me a broken item. Love this on a Saturday 😩

  • CenGinLondon
    CenGin. #FBPE Self-declared Do-Gooder (@CenGinLondon) reported

    @EE Still unable to get through to you the phone 24 hours later. No digital alternative to resolve customer issues.

  • steveblower1
    steve blower (@steveblower1) reported

    @EE Just as well as your online chat function never works and I message you directly and no response. And you say you have a customer service function?

  • BazWolf2
    BazWolf (@BazWolf2) reported

    @EE Hi. Just been online and your upgrade deals are mega expensive. I'm Sim only and need an upgrade.... been a customer for over 10 years.

  • keybehaviours
    Key Behaviours (@keybehaviours) reported

    Hey @EE how do I get some assistance? I tried the website but it didn't help..

  • myler717
    A.M (@myler717) reported

    @btsport @EE what’s the story with the bt sport app here? Still not working since last week

  • nikix2020
    Niki (@nikix2020) reported

    @EE do you recommend a cheap PAYG SIM plan for a non-smartphone - just to put in the phone for emergencies if our smartphones don't work? Our previous network said we had to regularly send a text from it, as it would be disconnected if it was unused for a while.

  • sarahtiben
    Sarah Stanton (@sarahtiben) reported

    @EE I am currently trying to get through to your customer service centre and keep being told you are too busy to take the call and is cutting me off. I am trying to log in to my BT sport app which is an add onto my account, can you please help?

  • padmulcahy
    Paddy Mulcahy (@padmulcahy) reported

    @EE Just had a call from an EE mobile number 07506521746; the Guy is clearly not Carphone Warehouse. Please investigate and shut him down

  • RemainerPaul
    INDEFINITE LEAVE TO REMAIN 🔶 #FBPE 🇪🇺🇬🇧 (@RemainerPaul) reported

    @EE noone’s answering the phones and there’s a message telling me that I may experience a delay three times a minute. After 25 minutes on hold that so excruciating I had to hang up. Can’t log in as I’m not receiving password reminder emails that I’ve requested. Somebody send help