EE outages and service status in Herne Bay, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Herne Bay, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Herne Bay, England
The most recent EE outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Richard Torble (@richardtorble) reported from Chestfield, England@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Mick Say (@micksay) reported from Herne Bay, England@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Smutchings (@Smutchings) reported from Deal, England@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Ginger Bennett (@GingerZedhead) reported from Chestfield, EnglandWow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Mick Say (@micksay) reported from Herne Bay, England@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Sheradon Dublin (@sheradondublin) reported from Margate, England@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Simon Platman (@simonplatman) reported from Margate, EnglandDear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Vicky (@Vicky_F1Girl) reported from Margate, England@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Dominic moore (@DomJMoore) reported from Canterbury, England@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Bridge (@rachelbbridge) reportedGotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!
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Paula m (@PaulaRossi47) reported@EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me
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Me (@shawtty64) reported@EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !
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Jamshaid Hameed (@Jamshaidhameed2) reported@EE is there an ongoing signal problem? I've got 'emergency calls only' showing on my phone. I have restarted my phone and toggled airplane mode on and off.
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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Peter Scouse Murphy (@EliteScouser) reported@EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.
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Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring
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Freddy Dido (@fidodido100000) reported@aleroaa_ @EE I've not been able to see my billing for 2 years! EE are crap for customer experience 😞
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Alex Smerdon (@alex_smerdon) reported@EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.
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lee harris (@leeharris85) reported@hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!