EE Outage Report in Herne Bay, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Canterbury, Margate, Deal and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Clemo
(@1974clemo) reported
@EE Hi Jess, the moment she got handset she has never bn able to use her data, however the main issue is the phone isn't holding the charge, she has deleted all her apps yet has made no difference
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isv
(@Isv71903127) reported
@mitchthompson @EE That’s disgusting from EE they tried to get £5 a month from my miss saying her old pack has ended then cut her call time and data down but my miss is on the same pack she’s had for years yet you can still buy this pack wow ee are con-artist.
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John Ramos
(@Jpr01) reported
@EE I'm guessing you are aware of a problem with your internet service it went down about half hour ago, many people are having trouble
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G
(@cymrogaz) reported
@EE What a waste oftime of a Comany they have just not got time for loyal customers I have been Orange/EE customer for over 22 years or more since they have started and made a complaint and the guy just didnt want to know just wanted to close the complaint wittout sorting it out
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ian💙
(@iandkroberts) reported
@EE Need some help. Customer services too busy at present. Need to connect my watch !! I’m paying for service I can’t use. Help ?
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jeremy
(@jwalkermedia) reported
Well it was a good try but @EE refuse to provide a reliable internet service -_- If its back up later we'll pick up again but if no we'll try tomorrow! Sorry guys!
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Patrick Horridge
(@PatrickHorridg1) reported
@EE I've had my account suspended for an unpaid bill of £500 that I only got the statement for yesterday. No idea what the £385 charge is and I'm unable to contact anyone by phone or live chat to get my service back up and running. Any help?
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Haabit
(@Haabitual) reported
@EE are you having system problems at the moment? My partner can't seem to check her mobile account online or even speak to anyone on the phone?
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John Henderson
(@westrowhendo) reported
@DrFernsby @EE Openreach connected us to fibre & I pointed out cable was threaded thro trees but they said it was "robust". It lasted 2 wks. They had so little interest in repair it was only complete for 2wks in 1st 6 months. Why would we give up 4G for a service that dies when the wind blows?
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Emjeadea
(@Emjeadea) reported
@EE your customer service reps have cut me off saying they will call me back and ive heard nothing. i a not waiting 45 minutes in a queue for you to put me through again. why has she not called me back ?? 😤