EE Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Herne Bay come from postal codes CT6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Deal, Canterbury, Faversham, Herne Bay and Margate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
-
Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
-
Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
-
Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
-
Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
-
Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
-
Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
-
Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
-
Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
-
Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
-
Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
-
Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
-
Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
-
Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Chef
(@Nppro) reported
@EE shame that you are willing to loose a 10+year customer, spending £200+ a month over £30/40 after speaking with the worst complaints agent… Have never received such poor service from EE, ever!
-
DK
(@dunc_king) reported
Hi @EE How do I cancel my Apple Watch plan at the end of my contract?
-
🅿️LONKS
(@plonkymiff) reported
Just rejoined @EE and i know why i left in the first place. Ordered a SIM, was told they’ll call in 48 hrs to ‘discuss’. They didn’t. Got an email to say its been posted, oh and BTW we’ve charged you £50 deposit??! So I contact online help and they say its for a credit check…
-
🐊
(@the_funkhouse) reported
@ee are you having delivery issues? I was meant to receive my new phone today, but no information. After a series of screw ups by your teams and 3 hours on the phone last weekend, I guess I’ve been sent to the back of the queue?
-
ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@EE @GWBridgeUK Systems we’re down when preorders were happening so the website said they had stick when they didn’t
-
John Rowland
(@John_Rowland_PM) reported
from
Havant, England
@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
-
Ethan 🔴⚪
(@EthanHall1704) reported
Don’t think I’ve ever known a worse customer service than @EE
-
ReliefWithBeef
(@ReliefWithBeef) reported
@EE I have been DMing but has now gone radio silent? I think the chap has gone out for lunch, can anyone help?
-
tonymankind
(@tonymankind1) reported
@_jordjames @EE blimey thats well long to wait especially as most people pre ordered it last friday that sucks
-
(((MMc)))
(@martinmcnamara) reported
Why is it when you want to sort something you continously get "things not working right now" from @EE? When are things working?