EE outages and service status in Herne Bay, England

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Herne Bay, England

The most recent EE outage reports came from the following cities: Canterbury.

City	Problem Type	Report Time
Canterbury	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

• 
  Ginger Bennett (@GingerZedhead) reported 10 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Colin Alderman (@ColinaldermanC) reported 14 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Vicky (@Vicky_F1Girl) reported 22 minutes ago from Margate, England

  @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

• 
  Dominic moore (@DomJMoore) reported 27 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Mick Say (@micksay) reported 35 minutes ago from Herne Bay, England

  @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 36 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Richard Torble (@richardtorble) reported 38 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Mick Say (@micksay) reported 39 minutes ago from Herne Bay, England

  @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

• 
  Sheradon Dublin (@sheradondublin) reported 40 minutes ago from Margate, England

  @EE No service since last night.

• 
  Nigel Back (@NigelBack) reported 40 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Simon Platman (@simonplatman) reported 47 minutes ago from Margate, England

  Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

• 
  Sheradon Dublin (@sheradondublin) reported 49 minutes ago from Margate, England

  @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

• 
  Colin Alderman (@ColinaldermanC) reported 51 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Nigel Back (@NigelBack) reported 56 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Smutchings (@Smutchings) reported 59 minutes ago from Deal, England

  @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Polemic Paine (@PolemicTMM) reported 2 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  jessie (@j4m_9) reported 3 minutes ago

  so my @EE phone won’t make or receive calls. Tried every solution listed on their website to no avail. Only option to get in touch is to call 150. And how can I do that when I can’t make calls????

• 
  David Robinson (@PonsAeliusKid) reported 4 minutes ago

  @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.

• 
  L Davies (@Leedavi39933109) reported 4 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  debbiemacleod (@debbiedons) reported 5 minutes ago

  @EE how can we contact your broadband service? My dad has been trying all day up get through!

• 
  CommonSense? (@AllTooNoisy) reported 7 minutes ago

  @EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk

• 
  David Elliott (@DJE1007) reported 11 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  Ian Bennett (@bernifresh) reported 12 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Stephen Maddock (@stephenm68) reported 13 minutes ago

  Hey @EE As a longtime customer I’m very unimpressed with yr customer service to my Dad (93) You: - Made him move from BT -> EE - Told me you’d switch his DD over - Failed to do this so he missed 1st payment - Ignored his complaint & request for refund - Charged him a late fee!

• 
  Surtsey (@SurtseyAna) reported 14 minutes ago

  @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?