EE Outage Report in Herne Bay, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Canterbury and Margate.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
So now all calls are barred from my phone, there literally is no end to the incompetence of @EE I don't believe that there is a worse run company in any industry. It's almost impressive just how terrible their service is, it takes genuine hard work to be this bad.
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Meath
(@meath12) reported
@EE @CorkGourmetGuy Yeah Dave go get a new phone contract at your own expense so you can ask them why they can’t offer the service you pay for!! Joke of a company….pure incompetence
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
@CagedChef457 @EE There app is **** too, it never works, it takes half a dozen tries, each requiring them to send me a pin by text, to get it to work, then I have to set up a pin every time and even then it usually can't show my bill details. It's a joke
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Hon Swanson
(@MyBad_minton) reported
@EE trying to sort a replacement sim out which isn’t working “straight away” as you suggest. Can’t get through to anyone on your helpline. Can’t sort it out ourselves as the mobile number you are trying to send a code to can’t receive it because the sim isn’t working. Help?
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Meath
(@meath12) reported
@WeAreOpenreach & @EE are incompetent Home move started in May - each month 2 days before due date OpenReach move the date by another month, EE continue to bill each month for no service. Both terrible organisations
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
In the latest instalment of @EE cavalcade of incompetence, they've charged me for using my minutes & data abroad, when they shouldn't, refunded an overpayment but not credited it against my bill and now my data roaming has stopped working. They are just so terrible!
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StickyStock81
(@StickyStock81) reported
@EE why is WiFi calling down yet again . Was down most of this morning, back on, and now off again! I can safely say @ee are the most unreliable service in the UK
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sam
(@samanthabarlow_) reported
@EE hi i received a letter saying my apple watch plan is ending next week but also says monthly price of it is staying the same, as far as i was aware after the contract runs out i’d just be paying my tariff amount. do i have to manually cancel my watch plan to not be charged?
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Ditto
(@Ditto50657422) reported
@EE Called your sales teams yesterday 2 times ... nobody including managers could resolve the issue
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Christopher 🫨
(@CagedChef457) reported
@CorkGourmetGuy @EE Website really sucks, too.