EE Outage Report in Herne Bay, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Deal, Canterbury, Faversham, Herne Bay and Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Deal |
Internet | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Canterbury |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@shawtty64) reported
@EE your app is still not working and can't log in via Google
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Thomas J. Quinlan
(@thomas_quinlan) reported
@EE Ordered a watch-only eSIM. Took quite a bit of explaining to your own customer reps to explain the concept - of something you sell. Finally managed to get it done after speaking with 5 people. The gent told me it would take an hour to set up and to watch my email. 6 hours later I called back to be told it might take 24 hours. 30 hours later, I still have nothing. I can see the number in my account, however, so it's provisioned, but still no eSIM. Meanwhile, I've had to reset my account three times now because every time I log in, you treat it as a suspicious login. That's whether I use the app or the website. I can't imagine eSIM provisioning is outside your wheelhouse, being a phone provider and all, but my actual experience suggests otherwise.
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Terry Donagh
(@TerryDonagh2025) reported
@EE And the app logs me out when the signal does this too! ******* useless. Should have stayed on O2!
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Cheryl Forbes
(@mezzocheryl) reported
Please help @EE we have no network and no reason why
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smaca73
(@McLintock73) reported
@EE I’ve been in touch with your customer service department since July and its like the never ending story. So disappointing to know With the power and No1 network in the UK it’s taken 4 months to get nowhere? What are you actually doing to *** this? @EE
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Al
(@HRHsirOBE) reported
@EE Hi I can’t pay my bill for account 219992658 as the EE app and website is down, and DMs is an auto response - please ensure no enforcement action
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Jordan Field
(@JordanF43048951) reported
@ASmurfyDreamer @EE I’m having the same issue. I can’t even login
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Leese
(@lisamcintyre507) reported
@EE I have been having signal issue and slow internet for about 8 weeks now and all my family have been the same and now the home internet isn’t working. What’s going on, just keep getting text messages to say issues in my area, then got a call from India saying they were EE.
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Leese
(@lisamcintyre507) reported
@ee now the app doesn’t work either so can’t fix anything , unreal!!
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Scott
(@CABBYn1) reported
@Dinky63387209 Includes voice call too, got cut off from admiralty arch to Fleet Street. yesterday. Come on @EE sort your signal out WC2 London.