EE Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Canterbury and Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Canterbury |
Phone | |
| Margate |
Phone | |
| Margate |
TV | |
| Deal |
Internet | |
| Canterbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Will Docherty
(@willdoch) reported
@EE I did that before and @ee response was to use WiFi Assist. If EE delivers the service it’s website claims, WiFi Assist should not be necessary.
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John D Burns
(@JohnBurnswriter) reported
@EE Not waiting it's just that there's some unresolved problem that is preventing getting the connection set up. Sounds like communication is poor.
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Liam Simms
(@liamjsimms) reported
@EE are ****, there alright taking your money for 2 years. But soon as you want them to unlock your device they drag there feet and pass you from one department to the next. Thinking that you will take out another plan. Think again!!
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John FH
(@jfrncs_) reported
@EE See second tweet. It isn’t my phone, it’s your service so it’s not for me to speak to a technical advisor about my handset
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Nuka
(@ThisIsNuka_) reported
Yeah, @bt_uk needs to have a word with Alcatel. These 4G Mini Hubs are probably the most rotten pieces of technology I've ever used. The ones I've been assigned constantly, CONSTANTLY disconnect from everything. And drop @EE, their 4G signal is abysmal.
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Daz K
(@Daz_P_K_) reported
@England @JesseLingard @EE They may be talented, but this quite a weak England team. Too many kids and players more interested in 'Insta'. Still, at least they knelt down before the game. 🙄
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Ross Armit
(@Rosko220884) reported
@EE Rather than waste my time i won't shame. The lad I managed to get on the phone was a class well above whoever runs your online department here!!! Problem solved
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Lindsay Davies
(@happywelshchic1) reported
@Apple @EE @AppleSupport was wondering why sometimes my camera always freezes when trying to take photos on my #iPhone12 ? Is there a problem with your software? Any advice would be greatly appreciated thank you
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John D Burns
(@JohnBurnswriter) reported
It's taken @EE six weeks not to connect my fibre. The update is that they don't know what the problem is but they'll come back in a few days when they'll tell me that they still don't know. My next update is on Tuesday. I'll keep you updated.