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EE Outage Report in Herne Bay, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Herne Bay, Kent, England 02/05/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Herne Bay, Kent, England

The most recent EE outage reports came from the following cities: Canterbury, Margate, Deal and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomMargate Phone
United KingdomMargate TV
United KingdomDeal Internet
United KingdomCanterbury Internet
United KingdomFaversham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • richardtorble Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • Smutchings Smutchings (@Smutchings) reported from Deal, England

    @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

  • PheonixLIGHT1 Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • GingerZedhead Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • simonplatman Simon Platman (@simonplatman) reported from Margate, England

    Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

  • Vicky_F1Girl Vicky (@Vicky_F1Girl) reported from Margate, England

    @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No service since last night.

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1974clemo Clemo (@1974clemo) reported

    @EE Hi Jess, the moment she got handset she has never bn able to use her data, however the main issue is the phone isn't holding the charge, she has deleted all her apps yet has made no difference

  • Isv71903127 isv (@Isv71903127) reported

    @mitchthompson @EE That’s disgusting from EE they tried to get £5 a month from my miss saying her old pack has ended then cut her call time and data down but my miss is on the same pack she’s had for years yet you can still buy this pack wow ee are con-artist.

  • Jpr01 John Ramos (@Jpr01) reported

    @EE I'm guessing you are aware of a problem with your internet service it went down about half hour ago, many people are having trouble

  • cymrogaz G (@cymrogaz) reported

    @EE What a waste oftime of a Comany they have just not got time for loyal customers I have been Orange/EE customer for over 22 years or more since they have started and made a complaint and the guy just didnt want to know just wanted to close the complaint wittout sorting it out

  • iandkroberts ian💙 (@iandkroberts) reported

    @EE Need some help. Customer services too busy at present. Need to connect my watch !! I’m paying for service I can’t use. Help ?

  • jwalkermedia jeremy (@jwalkermedia) reported

    Well it was a good try but @EE refuse to provide a reliable internet service -_- If its back up later we'll pick up again but if no we'll try tomorrow! Sorry guys!

  • PatrickHorridg1 Patrick Horridge (@PatrickHorridg1) reported

    @EE I've had my account suspended for an unpaid bill of £500 that I only got the statement for yesterday. No idea what the £385 charge is and I'm unable to contact anyone by phone or live chat to get my service back up and running. Any help?

  • Haabitual Haabit (@Haabitual) reported

    @EE are you having system problems at the moment? My partner can't seem to check her mobile account online or even speak to anyone on the phone?

  • westrowhendo John Henderson (@westrowhendo) reported

    @DrFernsby @EE Openreach connected us to fibre & I pointed out cable was threaded thro trees but they said it was "robust". It lasted 2 wks. They had so little interest in repair it was only complete for 2wks in 1st 6 months. Why would we give up 4G for a service that dies when the wind blows?

  • Emjeadea Emjeadea (@Emjeadea) reported

    @EE your customer service reps have cut me off saying they will call me back and ive heard nothing. i a not waiting 45 minutes in a queue for you to put me through again. why has she not called me back ?? 😤