EE Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Deal, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Deal |
Internet | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Canterbury |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Murdock.
(@AlrightBill) reported
@EE Aug/Sep time, not early upgrading as there is a massive amount for me to pay, I have the essential 10gb plan at £60, my friend has essential 100gb plan at £43. I’ve never once moaned about pricing as I thought it was fair but clearly not.
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Purple City
(@PurpleCityCo) reported
Just had a customer service call with someone from EE called Jessica Fletcher and I'm gutted she didn't pick up on (or chose to ignore) the fact I had a certain Chaka Demus & Pliers classic bumping throughout the conversation. Sidenote: @EE customer service is always on point.
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David Greaves
(@RLSPhotographer) reported
@EE Yes sorry my voicemail does not work I have tried the VM on/off text but still not working and I can not talk to anyone a EE to get to the bottom of the issue
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Brian Dinsley
(@BrianDinsley) reported
@EE I’ll be leaving EE forever from tonight. Before I go, I just wanted to remind you of how pathetic your service has been and how you sold me a roaming package for Morocco which didn’t work leaving my wife and I in the lurch without comms capability. Offered £30 compensation!!
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Gav
(@ferociousdiablo) reported
@EE I see that you believe you have 'resolved' my case with the ombudsman. You have lied about refunding my due line rental and broadband charges to them. #thieves #liars #nothingnowhere so here we are. @MartinSLewis please help. @EE did everything they could to drag...
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Gav
(@ferociousdiablo) reported
@EE Ahaaa so make a complaint that my previous complaint has not been dealt with properly, even though that complaint was escalated to the highest level within your company? The point of this being? How about no. I am tired of jumping through your hoops.
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C.M Burns
(@mrburnsnuclear) reported
@EE your broadband is the worst. The absolute pits.
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Gav
(@ferociousdiablo) reported
@Isv71903127 @EE @MartinSLewis I am now of the opinion that they are just there to say someone has oversight. Not there to help people complain about companies as they state. Just another hoop for the little guy to jump through whilst a company gets away with plain theft
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BidwellSZN
(@BidwellSZN) reported
@EE I need help getting BT with my contract I’ve added it got sent a link by text but it’s not working when adding the first step of details in
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rebekahjayne🐘
(@rebeekahjhx) reported
Is anyone else having problems with the iPhone 12 Pro Max? Had mine about a week, it keeps turning itself off and my camera keeps stopping working! Help @Apple @EE 😢