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EE Outage Report in Herne Bay, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Herne Bay, Kent, England 02/01/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Herne Bay, Kent, England

The most recent EE outage reports came from the following cities: Margate, Deal, Canterbury and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate TV
United KingdomDeal Internet
United KingdomCanterbury Internet
United KingdomFaversham Phone
United KingdomCanterbury Phone
United KingdomCanterbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No service since last night.

  • Smutchings Smutchings (@Smutchings) reported from Deal, England

    @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

  • simonplatman Simon Platman (@simonplatman) reported from Margate, England

    Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

  • GingerZedhead Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • Vicky_F1Girl Vicky (@Vicky_F1Girl) reported from Margate, England

    @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

  • richardtorble Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • PheonixLIGHT1 Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sdf1981 Steven Foley (@sdf1981) reported

    @EE Thank you for the last 20 years, I now know what 3rd party messages I’ve been getting for the last week even spoke to you about it. I asked what they was about to be told don’t worry about it, we’ll I’m sure other providers will tell me, shocking customer service

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported

    @EE I’ve to to say customer service is getting worse!! Currently 35 mins on hold to speak someone! Same thing last 2 times I called.

  • MitchellLund_ Mitchell (@MitchellLund_) reported

    @EE why is there never no signal?

  • MJ26344143 M J (@MJ26344143) reported

    @EE It works and then goes down for a period of time and continuously has happened since may. From online community it is happening to a lot of ppl

  • _Jacko10 Jacko (@_Jacko10) reported

    @EE Thank you to the Customer Service team on Twitter. I had a frustrating time with #EE Monday due to contradictions, lip service and overall poor customer service. However yesterday and today via DMs and a call from Charlotte you have restored my faith in EE.

  • Darkfearytales Vix (@Darkfearytales) reported

    @EE for the second time in two days my Internet has gone down. This is NOT a problem at my end...what is going on?!

  • dunlop_kirsty kirsty dunlop (@dunlop_kirsty) reported

    I need broadband into my house this week after poor customer service from @bt_uk who can support? @EE @Onestream_UK

  • RussMichaels Russ Michaels (@RussMichaels) reported

    are there any UK based mobile providers that actually have proper working parental controls, restrictions and the ability to enable/disable data? using @ee currently, and it just doesn't work properly and is not reliable, confirmed by their own support.

  • andrewbissette Andrew (@andrewbissette) reported

    @EE can I get some support getting roaming to work please?

  • finalcasino Finalcasino (@finalcasino) reported

    @EE after 2 weeks with a phone that a repair guy has said is probably blacklisted cos it has no service and no answer on your twitter or on facebook and i have no phone to call your number do you think you can be bothered to try and find out if you have blacklisted my phone