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EE outages and service status in Herne Bay, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Herne Bay, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Herne Bay, England

The most recent EE outage reports came from the following cities: Canterbury, Margate, Deal, and Faversham.

CityProblem TypeReport Time
Canterbury Wi-fi 27 days ago
Margate Total Blackout 1 month ago
Deal Wi-fi 1 month ago

Community Discussion

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EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • GingerZedhead
    Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • richardtorble
    Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • Smutchings
    Smutchings (@Smutchings) reported from Deal, England

    @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No service since last night.

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • simonplatman
    Simon Platman (@simonplatman) reported from Margate, England

    Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

  • micksay
    Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • micksay
    Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • Vicky_F1Girl
    Vicky (@Vicky_F1Girl) reported from Margate, England

    @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • PheonixLIGHT1
    Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GarethJHowells
    Gareth Howells (@GarethJHowells) reported

    @EE Have reported it online now. Signal is very weak.

  • stephstroud46
    Stephalopolas (@stephstroud46) reported

    My grandfather has been having an issue with EE since February of this year & has been repeatedly fobbed off & is still being charged for a tablet & sim, which he returned as received, that has since been lost in transit, despite having proof of postage! @EE

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device

  • AndyCricket100
    Andy Jardine (@AndyCricket100) reported

    @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

  • AaronPDBisiaux
    Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported

    @EE How do I file a complaint about one of your sales reps? Thanks.

  • SuzJamieson
    Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported

    @EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.

  • GordonSMarino
    Gordon Marino (@GordonSMarino) reported

    Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

  • AcharyaShahV
    AcharyaViren (@AcharyaShahV) reported

    BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

  • karakashin
    Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported

    @EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!

  • Lionel_Conroy
    Lionel Conroy (@Lionel_Conroy) reported

    @ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show