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EE Outage Report in Herne Bay, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Herne Bay, England

The most recent EE outage reports came from the following cities: Canterbury, and Margate.

CityProblem TypeReport Time
Canterbury Phone 23 days ago
Canterbury Phone 29 days ago
Canterbury Internet 1 month ago
Canterbury Phone 2 months ago
Canterbury Phone 2 months ago
Margate Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • PheonixLIGHT1
    Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • richardtorble
    Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • micksay
    Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No service since last night.

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • micksay
    Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • carmelsmiff1
    Carmel Smith (@carmelsmiff1) reported

    @EE Not working for me for 24 hours - want to talk to you about contract but seems to be impossible

  • feisal_mahmood
    it's over (@feisal_mahmood) reported

    @EE @MartineStigter That number doesn't work can't through to your number

  • SullySullSull
    Mike Sullivan (@SullySullSull) reported

    @EE Still not working here in Exeter, Devon. Coverage checker says all is fine, but can’t even get through to 150. Look forward to a reduction on my bill asap please.

  • JamesBentley700
    James Bentley (@JamesBentley700) reported

    If @EE were anything like a decent company they’d put a pinned message up top, and admit there is a serious problem for the second day running. But they’re not, and don’t want to put potential customers off by admitting their current customers haven’t had a phone for two days #EE

  • TheLoneRanger00
    Adam King (@TheLoneRanger00) reported

    @EE I've been waiting in for an engineer for my broadband, to receive a call saying he can't find a parking spot so I'll have to re-book, except I can't get through to any of your numbers to re-book, nor complain. Great Service!!

  • IronEagle100
    Raf10 (@IronEagle100) reported

    @EE I’m not able to make it receive calls on my phone, how can I contact ee support?

  • tee_25s
    Tee 🔴 (@tee_25s) reported

    @EE I still can’t make or receive calls for a second day. I’ve rang your customers multiple times and either can’t get through, or on hold for hours and then you cut the call. Disappointing and disgraceful customer service but still happy to take our money 🤬.

  • gallytwitt
    gally (@gallytwitt) reported

    @EE London is STILL DOWN no calls in or out can only use mobile data so having to use WhatsApp! Hospitals and GP surgeries DON'T USE WhatsApp!!

  • gallytwitt
    gally (@gallytwitt) reported

    @EE what is going on with the network, London is still down with no incoming or out going calls ONLY data calls/messages via WhatsApp.. unable to reach your customer service and all the while you state to news outlets and online that the outage have been resolved and all's good?

  • Solsolo4
    Sol solo (@Solsolo4) reported

    @EE Dear @EE my mobile service stopped working on 23 July & according to bbc you have a major issue. Why no updates on your media. What is going on @offcom do you know?