EE Outage Report in Herne Bay, Kent, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Herne Bay, England
The most recent EE outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury
|
Phone | 26 days ago |
|
Canterbury
|
Phone | 1 month ago |
|
Canterbury
|
Internet | 1 month ago |
|
Canterbury
|
Phone | 2 months ago |
|
Canterbury
|
Phone | 2 months ago |
|
Margate
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
-
Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
-
Mick Say (@micksay) reported from Herne Bay, England@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
-
Vicky (@Vicky_F1Girl) reported from Margate, England@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
-
Ginger Bennett (@GingerZedhead) reported from Chestfield, EnglandWow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
-
Simon Platman (@simonplatman) reported from Margate, EnglandDear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
-
Richard Torble (@richardtorble) reported from Chestfield, England@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
-
Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
-
Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
-
Mick Say (@micksay) reported from Herne Bay, England@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
-
Smutchings (@Smutchings) reported from Deal, England@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
-
Dominic moore (@DomJMoore) reported from Canterbury, England@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
-
-
Sheradon Dublin (@sheradondublin) reported from Margate, England@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Em Walt (@emjwalter) reported@EE please can I have an email address to contact customer services? All of your emails state do not reply, the chat function doesn’t answer my query and I cannot make a phone call. Thank you.
-
Sean R. Jordan (@SeanRJordan) reportedNice of @EE to warn customers in my area they are doing maintenance. as a result I have missed some important calls this morning as I keep losing service.
-
#iamJuice (@AmrikSingh_14) reported@EE Yep, I've registered interest already but looks like @EE aren't interested in stocking products customers want. Being lied to by EE staff, seeing other companies dropping stock,... it's happening so regularly that it's gone beyond annoying. Customer service is shot
-
heather stobie (@heatherstobie) reported@EE It just doesn’t seem fair, when my daughter got her new phone last Dec she got earphones in the box and now my fosterson needs to pay to buy his own. If the customer has to pay, EE being more sustainable doesn’t really make sense, your just putting that cost onto the customer!
-
-
#iamJuice (@AmrikSingh_14) reportedAbsolutely horrible customer service from @EE Most other retailers have had #PS5 stock drops multiple times, nothing from EE. Their social media post the same generic replies to customers queries. Their chat agents have advised stock will be available today but guess what 🤬
-
Mandy Beagrie (@amandy78) reported@EE really disappointed to see that my only upgrade options involve a stupid monthly fee or paying for the phone. I’ve been with You for over 10 years, how about something for loyalty?
-
Jack Harte (@hartejack) reported@SonyUK @EE @Android #AndroidHelp I'm intermittently being locked out of my XZ2 (phone requiring PIN; PIN confirm button not showing; PIN registering after 4 digits, which is too few) - is this a known issue? Any advice?
-
Kvder (@kvderrr) reported@EE Hey when would you have any ps5 in stock? I was registered the 1st 2 times and never get any alert...
-
brett sanders (@brettsanders1) reported@EE is there a broadband issue in the Cm9 area? Really slow last few hours