EE outages and service status in Herne Bay, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Herne Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Herne Bay, England
The most recent EE outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury
|
Internet | 30 days ago |
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EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Smutchings (@Smutchings) reported from Deal, England@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Richard Torble (@richardtorble) reported from Chestfield, England@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Mick Say (@micksay) reported from Herne Bay, England@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Mick Say (@micksay) reported from Herne Bay, England@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Ginger Bennett (@GingerZedhead) reported from Chestfield, EnglandWow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Simon Platman (@simonplatman) reported from Margate, EnglandDear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Dominic moore (@DomJMoore) reported from Canterbury, England@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Sheradon Dublin (@sheradondublin) reported from Margate, England@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Vicky (@Vicky_F1Girl) reported from Margate, England@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Bridge (@rachelbbridge) reportedGotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!
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Joe Gill (@Joesgill) reported@EE can you update me if your network is down. My phone signal, WiFi & your website is down
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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Catherine (@Kate00019) reported@EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹
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British & Proud (@HLD159) reported@jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles
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Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reportedSo @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?
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Marc Davis (@marcd5123) reported@EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.
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Yorkshire Business, Media & Property (@YorkshireProps) reported@EE Simply the worst mobile app in the history of the world. Shame they won't see this post.