EE

EE Outage Report in Herne Bay, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Herne Bay come from postal codes CT6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Herne Bay, Kent, England 07/27/2025 15:50

July 27: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Herne Bay, Kent, England

The most recent EE outage reports came from the following cities: Margate, Canterbury, Sandwich and Herne Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Phone
United KingdomMargate Phone
United KingdomCanterbury Phone
United KingdomCanterbury Phone
United KingdomSandwich Phone
United KingdomMargate Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • Smutchings Smutchings (@Smutchings) reported from Deal, England

    @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

  • Vicky_F1Girl Vicky (@Vicky_F1Girl) reported from Margate, England

    @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

  • simonplatman Simon Platman (@simonplatman) reported from Margate, England

    Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • GingerZedhead Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No service since last night.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • richardtorble Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • PheonixLIGHT1 Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SaskiaBPower Saskia Baynton-Power (@SaskiaBPower) reported

    @EE since the issues from Thursday it seems to be if I'm connected to WiFi people can't call me but if I turn WiFi off it works despite WiFi working and having signal?

  • YGBAKER Yvonne GrimshawBaker Ba Hons, Ma (@YGBAKER) reported

    @EE @bt_uk cancelling my tv and broadband tomorrow, cannot watch the ladies final on any channel as it’s so glitchy!!! Have to watch in my phone! 🤬 terrible as usual

  • GEORGEGRIF26827 GEORGE GRIFFITHS (@GEORGEGRIF26827) reported

    @EE Is phone signal ment to be fixed? I still can't get any signal or data. I've restarted my phone multiple times.

  • Taffinexile Mr G (@Taffinexile) reported

    @EE Leave me hanging on for an hour then cut me off? My phone is literally the difference between life and death. Any changes in condition require me to Immediately call doctors. Well done, you've just lost a life long customer.

  • acehoodflow Jay (@acehoodflow) reported

    @EE Hello - I have moved to another network and used a pac code from EE Will this automatically cancel my watch plan? Thanks

  • NasifMaya1 Nasif Maya (@NasifMaya1) reported

    @EE my wifi is still down????? home

  • Lambert8Danny Danny Lambert (@Lambert8Danny) reported

    @EE Mine still not working

  • ryanmcmullan53 Forrest (@ryanmcmullan53) reported

    @Danelicious @EE Are you able to send text messages? My wife's has been down for days

  • charisphernelia 🦦 mega evolution charisard (@charisphernelia) reported

    @EE I already submitted one yesterday but it said it would take 7 days to hear back. I am rapidly running out of time before my contract prices rises so I would like a quicker solution please, given that it has already been 3 weeks and no solution

  • charisphernelia 🦦 mega evolution charisard (@charisphernelia) reported

    @EE it was incorrectly suspended, and then locked on the basis that the trust and support team would unlock it and remove the suspension, but it's been weeks and i have only received 1 call to solve it which i missed, so the case is now closed and i still cannot access it