EE Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Canterbury, Margate, Deal and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Canterbury |
Phone | |
| Margate |
Phone | |
| Margate |
TV | |
| Deal |
Internet | |
| Canterbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Wozniak
(@JonWoz24) reported
@EE Hi, I've recently started my free trial of Britbox through my phone contract. If I cancel the add-on, will I still be able to use it for the rest of my trial period? Or will my trial end as soon as I remove the add-on? Thanks.
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Shena Chilvers
(@shena_chilvers) reported
@bt_uk @EE Yet again you have failed to connect customers on the date & time you gave! Your service is disgraceful & your engineers can’t be trusted to attend or bring the correct parts when they come! #fibre #Broadband #fibrebroadband
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Louise
(@bellescharms) reported
@VodafoneUK I’ve tweeted you a few times regarding this and it’s getting on my nerves, I am @EE customer and keep getting someone’s Vodafone monthly bill text message, I’ve blocked it every time and still the same each month!
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MissRebeccaMarks
(@Becky_marks) reported
@EE Hi I’ve been unable to log in to my account on the app and the website please help
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James Harrison
(@JNH77) reported
@EE renewed my contract with you this week. I was promised Apple Music for the duration of the contract. After a 2 hour live chat and a call to 150 it’s still not set up. Diabolical customer service. How do I get this sorted?
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Stuart Rayfield
(@Boredofwheels) reported
I’m not a @EE customer but I have received a obvious phishing email purporting to be from them. @EE have you got a email address that I can forward this email to?
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Blenchy79
(@blenchy79) reported
@EE hi guys. Is there a problem with the app? It lets me log in then just cuts off before I get in. Iv updated and re installed it and still not working. Cheers
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kieran kemp
(@kierankemp6) reported
@EE I’ve never changed it
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Billy Crook
(@billycrook20) reported
@AdrianTaylorGT @EE I’m having the same problem, been like it for a few days now
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Chris N
(@3150Chris) reported
@EE Can you help please? I recently changed my Pack from £10 to £15. I paid £15 but when it renewed I received the £10 Pack....