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EE Outage Report in Herne Bay, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Herne Bay, Kent, England 02/23/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Herne Bay, Kent, England

The most recent EE outage reports came from the following cities: Canterbury and Margate.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomCanterbury Phone
United KingdomMargate Phone
United KingdomMargate TV
United KingdomDeal Internet
United KingdomCanterbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • PheonixLIGHT1 Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • simonplatman Simon Platman (@simonplatman) reported from Margate, England

    Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

  • Vicky_F1Girl Vicky (@Vicky_F1Girl) reported from Margate, England

    @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

  • GingerZedhead Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No service since last night.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

  • micksay Mick Say (@micksay) reported from Herne Bay, England

    @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

  • Smutchings Smutchings (@Smutchings) reported from Deal, England

    @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

  • richardtorble Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Ahascragh, Connaught

    So now all calls are barred from my phone, there literally is no end to the incompetence of @EE I don't believe that there is a worse run company in any industry. It's almost impressive just how terrible their service is, it takes genuine hard work to be this bad.

  • meath12 Meath (@meath12) reported

    @EE @CorkGourmetGuy Yeah Dave go get a new phone contract at your own expense so you can ask them why they can’t offer the service you pay for!! Joke of a company….pure incompetence

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Ahascragh, Connaught

    @CagedChef457 @EE There app is **** too, it never works, it takes half a dozen tries, each requiring them to send me a pin by text, to get it to work, then I have to set up a pin every time and even then it usually can't show my bill details. It's a joke

  • MyBad_minton Hon Swanson (@MyBad_minton) reported

    @EE trying to sort a replacement sim out which isn’t working “straight away” as you suggest. Can’t get through to anyone on your helpline. Can’t sort it out ourselves as the mobile number you are trying to send a code to can’t receive it because the sim isn’t working. Help?

  • meath12 Meath (@meath12) reported

    @WeAreOpenreach & @EE are incompetent Home move started in May - each month 2 days before due date OpenReach move the date by another month, EE continue to bill each month for no service. Both terrible organisations

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Ahascragh, Connaught

    In the latest instalment of @EE cavalcade of incompetence, they've charged me for using my minutes & data abroad, when they shouldn't, refunded an overpayment but not credited it against my bill and now my data roaming has stopped working. They are just so terrible!

  • StickyStock81 StickyStock81 (@StickyStock81) reported

    @EE why is WiFi calling down yet again . Was down most of this morning, back on, and now off again! I can safely say @ee are the most unreliable service in the UK

  • samanthabarlow_ sam (@samanthabarlow_) reported

    @EE hi i received a letter saying my apple watch plan is ending next week but also says monthly price of it is staying the same, as far as i was aware after the contract runs out i’d just be paying my tariff amount. do i have to manually cancel my watch plan to not be charged?

  • Ditto50657422 Ditto (@Ditto50657422) reported

    @EE Called your sales teams yesterday 2 times ... nobody including managers could resolve the issue

  • CagedChef457 Christopher 🫨 (@CagedChef457) reported

    @CorkGourmetGuy @EE Website really sucks, too.