EE Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent EE outage reports came from the following cities: Deal, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Deal |
Internet | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Canterbury |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Ryan Kirkaldie
(@PheonixLIGHT1) reported
from
Deal, England
@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry Naughton
(@Gezlarge) reported
@RebeccaSeal I found a dongle from @EE to be useless. Slow as a wet week.
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Chris Jones
(@Chris_cfr_Hyde) reported
@GRCBiker @EE EE offer 20% off for emergency services staff but it’s still annoying when they charge more to an existing customer than a new one 😢
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M M Rahman
(@mmrs151) reported
@virginmedia Hi, I am having a terrible internet issue since yesterday, affecting my work heavily. Not acceptable! Please fix ASAP in Luton (LU4) Left @EE who never let me down like this.
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Ross Fieldhouse
(@RossFieldhouse) reported
@EE Ordered two days ago as an upgrade online. But concerned there is no delivery date yet and wondering if better to cancel and find a store with one.
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gary carr
(@garycar74296681) reported
@EE EE emailed me saying it's down to me to Phone BT and explain what's happened , why should it be down to me , EE are at fault ?
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Paul Clayton.
(@Claytoncast) reported
So all credit to @ee for staying with my problem with the app and getting it resolved today. Thank you. That’s the sort of customer service that would make me stay with you.
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Ethan Greig
(@greig656) reported
@nimal_patel @tescomobile The @EE network has been giving NHS/Emergency service workers a discount since 2016. Plus EE officially has the largest and most relevant network this has been proven by ofcom. The UK's governmental body for telecommunications.
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Becka
(@missbecka1980) reported
@EE What's wrong with your website, I can't login to view my bill?
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Nick Harvey 💙
(@nickharvey2242) reported
When is 5g coming to Burnley? You’ve even done the **** hole that is Blackburn before us! @EE
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James Davies
(@jamesdavies1993) reported
@EE Went into the Falmouth store today to cancel my Apple Watch contract, as I have a new watch. Store was empty, 3 colleagues sat on their phones, 1 hovering. I was told they couldn’t help me, I would have to ring 150. LITERALLY what is the point of your stores?