EE outages and service status in Herne Bay, England

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Herne Bay, England

The most recent EE outage reports came from the following cities: Faversham, and Canterbury.

City	Problem Type	Report Time
Faversham	Phone	15 hours ago
Canterbury	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

• 
  Nigel Back (@NigelBack) reported 4 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Simon Platman (@simonplatman) reported 9 minutes ago from Margate, England

  Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

• 
  Mick Say (@micksay) reported 11 minutes ago from Herne Bay, England

  @EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 15 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Mick Say (@micksay) reported 17 minutes ago from Herne Bay, England

  @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

• 
  Vicky (@Vicky_F1Girl) reported 22 minutes ago from Margate, England

  @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

• 
  Ginger Bennett (@GingerZedhead) reported 30 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Colin Alderman (@ColinaldermanC) reported 31 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Sheradon Dublin (@sheradondublin) reported 32 minutes ago from Margate, England

  @EE No service since last night.

• 
  Smutchings (@Smutchings) reported 34 minutes ago from Deal, England

  @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

• 
  Sheradon Dublin (@sheradondublin) reported 43 minutes ago from Margate, England

  @EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.

• 
  Colin Alderman (@ColinaldermanC) reported 44 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Dominic moore (@DomJMoore) reported 51 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Richard Torble (@richardtorble) reported 54 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Nigel Back (@NigelBack) reported 60 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Taylor (@ssaarraahhttaay) reported 3 minutes ago

  @EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!

• 
  KWB (@keithwillb) reported 7 minutes ago

  Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

• 
  David (@ramthelinefeed) reported 9 minutes ago

  @EE @nickduval Maybe your systems are ****? 🙈

• 
  ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported 11 minutes ago

  @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

• 
  Ryan (@RyanSP93) reported 12 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  Equilan (@Equilan) reported 14 minutes ago

  @EE why is your App deliberately difficult to find what you are looking for? I signed up for TNT sport through EE and want to cancel it. Cannot find where it is in the app at all on my account. Everything that should be simple to find in the App is buried and this is deliberate.

• 
  Karishma Dave (@tripletno_3) reported 14 minutes ago

  @EE absolutely shocking service. I have paid a £100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasn’t gone

• 
  Tom Brimelow (@tombrim21) reported 17 minutes ago

  @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

• 
  Darren Hammans (@DarrenHammans) reported 18 minutes ago

  @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

• 
  IndianAlways (@IyengarPallavi) reported 19 minutes ago

  @EE Your customer service so poor that nobody contacted me, i am unable to connect Internet, the smart hybrid is not working, after 9am ur phone line magically busy till 5pm no call back nothing, this is how worst you people are, i made a mistake trusting u