EE Outage Report in London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N, SE14, NW6, NW10, SW4, SW16, SE24 and SE8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: Newham, London, Islington, Hounslow, Barnet, Hackney, Wandsworth, Kensington, Ealing, Southwark, Purley, Croydon, Waltham Forest, Poplar and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
TV | |
| Hounslow |
Wi-fi | |
| Barnet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
-
Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
-
Andy Whent
(@andywhent) reported
from
Enfield Lock, England
@EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.
-
G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
-
Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
-
mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
-
Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
-
Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
-
KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
-
Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
-
Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
-
paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
-
Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
-
Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
-
Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
iamelj™
(@iamelj09) reported
Disgusted with @EE 15 years and they couldn’t care less. Apparently can’t make a complaint, well I can “it will be noted on my account but nothing will happen” time for a move to a new provider!
-
Kirsty Docherty
(@KirstDoc) reported
Hi @EE any reason why I've lost signal in ZE2 area? The weather is normal, no wind, rain or snow. Normally it ls totally fine
-
Sofie
(@Sofee1313) reported
@EE Trying a second time as previous EE employee has stopped responding. my SIM is not working and I’ve had no connection to your network for over a week now. How can I get this resolved
-
karl lee
(@z_karl) reported
@EE @EE So sad that EE has become so expensive been with them now for well over 15 years and never had a issues now looking to get a new phone and they can’t get anywhere near the 02 price and asking for nearly £140 to end my sim deal so unfortunately I will wait and leave in Jun
-
ACHUKA
(@achuka) reported
@EE The update yesterday was that @OpenreachHelp were still working to resolve the issue - this being now the 8th day without broadband I'm hoping today's update will be more positive - thanks for checking
-
Lou
(@louloubarton81) reported
@EE It seems to be OK since I have returned from work. I will see how it is tonight and any issues I will contact in the morning
-
Garrick39💙
(@garrick39) reported
@MartinSLewis What do I do about @EE ? They stopped providing me w/VAT registered recpts &now can’t get reimbursed by my company so out thousands of £££- many other EE customers complaining about same but they refuse saying ‘they aren’t legally obligated’ can’t afford to lose that money-help!
-
BiG5🦅
(@5Sstarrr) reported
@EE my work area South Wimbledon is having a service breakdown. Any way I could get tech support
-
Shane Joseph
(@ShaneSeph) reported
@EE I can’t access my data. Now you phone is closed. Live chat is not answer me. I WANT RI CANCEL MY 7 phone business account
-
Warlok 🏳️🌈🏳️⚧️
(@ItsWarlok) reported
@EE hi, my data signal has suddenly completely gone, is there an outage in mid Wales at the moment?