EE outages and service status in London, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 20, 2:53 PM GMT+1.
- Internet (63%)
- Phone (19%)
- Total Blackout (8%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in London come from postal codes EC1N , SE14 , E14 , NW10 , SW9 , SW16 , NW6 and SW19 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Internet | 3 hours ago |
|
London
|
Internet | 21 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
Total Blackout | 1 day ago |
|
London
|
1 day ago | |
|
City of London
|
Phone | 2 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, EnglandNo internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
-
DomLee1987 (@DomLee1987) reported from London, England@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
-
Jason Coppin (@jason_coppin) reported from London, England@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
-
Christopher Bartlett-Walford (@cobartlett) reported from London, England@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
-
Jason Miller (@sparkyjm1974) reported from City of London, England@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
-
Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific
-
Ari Gork (@arigork) reported from City of London, England@DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)
-
Jason Miller (@sparkyjm1974) reported from City of London, England@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
-
IanEastLondon (@ianeastlondon) reported from City of London, EnglandI’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
-
William Clark (@Will527) reported from London, England@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
-
Fraser Hardy (@FraserHardy_uk) reported from City of London, England@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
-
G R A Y B U R N (@PaulGrayburn) reported from City of London, England@EE But I’m expected to carry on paying for a poor service?
-
Amanda (@amandab_UK) reported from London, England@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
-
Stanley Motown (@stanleymotown) reported from London, EnglandHow do @sky and @EE both claim to be network of the year?
-
Yusif Ali (@yusif0ali) reported from London, England@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
-
tariq tahir (@tariqtahir) reported from London, England@EE you’re service is as slow as mid 90s dial up speed
-
Shane Gillespie (@ShaneGillespie) reported from London, EnglandI’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
-
Jimmy Ellison (@JimmyEllison15) reported from London, England@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
-
Evadne W. (@evadne) reported from City of London, England@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
-
Michael Snasdell (@MichaelSnasdell) reported from London, England@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
PT (@ptavfc1) reported@EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL
-
Dan Bishop (@DanBish2332) reported@EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.
-
Dexter Morgan VI (@DextersDesciple) reported@EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now
-
Margaret Newbery (@mege09) reported@EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!
-
John Paul Gonzalez (@JanusPaulusG) reported@EE Not possible to fix
-
Jaws2 (@asanga747) reported@EE @TomTugendhat Try getting a phone signal at all in and around China Town in London
-
MarcioMILK (@marciomilk) reported@EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on
-
Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?
-
James G (@jgoodliffe_) reported@EE This is incredibly disappointing. I will be submitting a formal complaint.
-
Duncan (@Dunkcanio) reported@janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.