EE

EE Outage Report in London, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in London come from postal codes EC4R, SW8, SW3, SW10, SE1, SW17, SE27 and SW4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in London, England 03/28/2024 05:25

March 28: Problems at EE

EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent EE outage reports came from the following cities: London, Hackney, Islington, Lewisham, Leyton, Wandsworth, Streatham, Hounslow, Poplar, Bermondsey, Southwark, Ilford, Bromley, Tower Hamlets and Tottenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomIslington Internet
United KingdomLewisham Internet
United KingdomLeyton Internet
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • huwkan Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • anncox65 ann cox (@anncox65) reported

    @GavinWilliamson @EE Tech is no good to children unless a teacher supports the pupil! You have no respect for the teaching community you should resign! Local MP but a vote that will never happen !!

  • ianmotley71 Paxton Muttley (@ianmotley71) reported

    @EE Thx Rachel the issue seems to be resolved

  • kieran26882830 kieran (@kieran26882830) reported

    @EE So in future months when all of the demand has went down they will still be available? Thanks

  • thecultofvhs cultofvhs (@thecultofvhs) reported

    @EE hey, was offered a perk as part of upgrade (prime video) but explained I've had it before but was told not a problem. I charged for it last month & now can't use it as I cancelled the card to avoid other charges. How do you plan to solve this? I can't get through on the phone

  • CraigMartin587 Caroline Martin (@CraigMartin587) reported

    @GavinWilliamson @sbl_community @EE Please extend the provision of IT devices to KS1. Their learning matters too! I've resorted to asking the local community for support. It's embarrassing. 😤

  • molly27720349 molly (@molly27720349) reported

    @EE hi, how do i transfer my phone number to a new network

  • coolkitten29 AMES 💙 (@coolkitten29) reported

    @EE have again excelled themselves by ignoring me for 3 days on 150 text chat. Not great service is it really EE.

  • samsaf223 Sam (@samsaf223) reported

    @EE unable to make calls??? Any known issues in BB1 postcode???

  • kayleighboo22 kayleigh boo (@kayleighboo22) reported

    @EE hi there. I've just renewed my broadband over the phone yesterday and today had a bill more expensive than ever before? How can this be resolved without a queue on the phone for 25mins? Live chat says cannot help?

  • amoulden2463 Alan Moulden (@amoulden2463) reported

    @EE Yes, no problems. Google is full of others with the same issue on Xiaomi phones. Considering they are now the 3rd largest phone manufacturer I'm surprised its an issue. Thanks for the reply