EE outages and service status in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near London, England

The most recent EE outage reports came from the following cities: London, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Wi-fi	8 hours ago
City of London	Internet	10 hours ago
London	Internet	1 day ago
City of London	Phone	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Angela Magny (@AngelaMagny) reported 59 seconds ago from London, England

  Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

• 
  Christopher Bartlett-Walford (@cobartlett) reported 3 minutes ago from London, England

  @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

• 
  Michael Snasdell (@MichaelSnasdell) reported 5 minutes ago from London, England

  Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

• 
  Rory McCarron (@CyclingLawLDN) reported 6 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Ari Gork (@arigork) reported 7 minutes ago from City of London, England

  @DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 8 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Evadne W. (@evadne) reported 9 minutes ago from City of London, England

  @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

• 
  🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported 11 minutes ago from London, England

  .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

• 
  AH (@ashleyhaase0) reported 14 minutes ago from City of London, England

  @EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.

• 
  Jason Miller (@sparkyjm1974) reported 21 minutes ago from City of London, England

  @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

• 
  Fraser Hardy (@FraserHardy_uk) reported 23 minutes ago from City of London, England

  @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

• 
  Kevin Newman (@KevinWNewman) reported 24 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  Markus Mühlberger (@mmuehlberger) reported 29 minutes ago from London, England

  Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

• 
  ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported 33 minutes ago from London, England

  @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

• 
  Cyclinginlondon (@Cycle77lon) reported 34 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

• 
  GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported 40 minutes ago from City of London, England

  @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

• 
  Lynsey (@Lynseym247) reported 41 minutes ago from City of London, England

  @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

• 
  Rajesh Dhulashia (@rajeshdhulashia) reported 48 minutes ago from London, England

  @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

• 
  Trevor Benton (@TrevBenton79) reported 56 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  Markus Mühlberger (@mmuehlberger) reported 56 minutes ago from London, England

  @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara K (@Nicky_2900) reported 2 minutes ago

  Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.

• 
  F3spirit (@originaf3spirit) reported 4 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 4 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Hüseyin Örskaya (@orskyai) reported 9 minutes ago

  @England @EE Kane's goals aren't the issue, it's the service. If Gordon's crossing stats for club don't translate to the national team, these chats won't change the scoreline.

• 
  Jane Keywood (@Janeyk12) reported 10 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  Sir Rapid Rod (@RodRapid1784) reported 12 minutes ago

  @EE It's just the signal

• 
  F3spirit (@originaf3spirit) reported 14 minutes ago

  @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

• 
  Grant (@GrantGT3RS) reported 17 minutes ago

  @britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 17 minutes ago

  @EE Thanks but I can't call from my mobile as there's no signal and my landline package (which I resent having to pay for but have to have because of the lack of signal) doesn't include calls to 07nnn numbers.

• 
  BREN IS NOT SEEING ARIANA (@brenftariana) reported 29 minutes ago

  @EE it’s a you problem, i won’t be calling anyone