EE Outage Report in London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in London come from postal codes EC4R, SE27, SW8, RM11, E1, SE1, SW3 and E11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (30%)
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Total Blackout (14%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: Watford, Croydon, Camden Town, Tower Hamlets, London, Harrow, Lewisham, Bermondsey, City of Westminster, Islington, Chingford, Harringay, Belsize Park, Hackney and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Wi-fi | |
| Croydon |
Phone | |
| Camden Town |
Wi-fi | |
| Watford |
Internet | |
| Tower Hamlets |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Diana Vickers
(@DianaVickers) reported
from
Hackney, England
Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Paul Nagle LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
-
Connor
(@connorlol) reported
from
Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
-
Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Cooke 🌊
(@TheLiamCooke) reported
@EE At least Three have somewhat decent customer service. EE lied to me and that resulted in them losing me as a customer forever!
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Chelsea ~ 🌈♏
(@ChelseaPeaches_) reported
So my @EE broadband is acting up and sooooo slow today! Ffs
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Gabrielle Lonergan
(@gabslonergan) reported
@EE having issues with 4G, is there something wrong??
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE Ive got signal. I can make phones call no problem. How about your service is just terrible. So if I put another providers sim in my phone and I get a good speed over 4g that will means its not the phone? Just @iD_Mobile_UKbad service right?
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LightningAlex_
(@LightningAlex_) reported
@EE just need to dig through the fine print of what you're contractually obliged to provide etc as my pixel 5 is a bit dodgy with charging and your executive customer care team aren't too keen on replacing it
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ria
(@walkhikeaholic) reported
@YerMouse @EE @WhichUK Not changing since roaming is excluded in any new contract now and customer service is good
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE It's not a common fault we're aware of, but if you're struggling to get signal even outdoors in the postcodes you've provided, it's the only possible explanation we can think of, given the other troubleshooting steps we've already carried out. 1/2
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Gareth Williams
(@garethblaenau) reported
@EE My plans for today is search for the reason for the poor phone signal in South Gwynedd lately. Any ideas on what I'm paying for 2 phones for?
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'An Fia' Luchóg lasrach
(@YerMouse) reported
@walkhikeaholic @EE @WhichUK Nasty, thanks for the warning. You thinking of changing network? Is there a cooling off period so you can undo it?
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Ollie Limpkin
(@ollielimpkin) reported
@EE our 4g broadband is down in Worcestershire WR8, any idea on ETA for fix pls as will need to close offices otherwise?