EE

EE Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC4R, SW8, E1, SE1, SW10, RM11, SE27 and SW1V.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in London, England 02/23/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent EE outage reports came from the following cities: Belsize Park, London, City of Westminster, Southwark, Camden Town, Enfield Town, Borehamwood, Croydon, Islington, Streatham, Hackney, Hampstead, Poplar, Orpington and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelsize Park Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • ton_87L Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Absolute piece of **** @EE

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • picklefork1965 Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • ton_87L Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • eatsruns Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ssallyx Sally hodson (@Ssallyx) reported

    @EE got another 18 month contract not tod after a month it would increase Thought I was in a fixed plan Phoned EE not good customer service at all Very disappointed

  • Mrs_Hat MrsHat (@Mrs_Hat) reported from Havant, England

    @EE I get the same problem on all my devices but I will try clearing the cache/cookies again

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @EE will any 5g handset connect to the 5g network?

  • TattooedMammy Adie Drury (@TattooedMammy) reported

    @EE you are driving me mad!! Got a simcard pack, sim wouldn't register, called for help, guy said it wouldn't register unless I topped it up, so I did and it still doesn't register, can't live chat to you says to call you, when I call I can't get through to a human!! Please help!

  • joshjay1969 Josh Higgins (@joshjay1969) reported

    @EE Hi - can you please confirm how long EE is legally obliged to keep signed customer mobile phone contracts for?

  • aengela1961 Angela Thompson💙 (@aengela1961) reported

    @EE It’s taking a long time to check the service issues, still no service and no further reply

  • JayeThomas6 Jaye Thomas (@JayeThomas6) reported

    @EE hi I accidentally put an add on twice and it won't let me remove them. Can you help please?

  • Ssallyx Sally hodson (@Ssallyx) reported

    @EE bad customer service Put on hold to talk to someone else fifteen minutes later still holding

  • beth_dalgleishx Beth✌️ (@beth_dalgleishx) reported

    @EE Thankyou! Yeh received the email/text saying that yesterday was the day however this still isn’t the case. I’ve tried multiple ways to fix it but 0 luck.

  • Mrs_Hat MrsHat (@Mrs_Hat) reported

    @EE Hi Mark, I didn’t even get to speak to someone, it just came up with they can’t help me right now 😐