EE Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, SW8, SE27, E1, RM11, EC1R, SW17 and WC2H.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: London, Hackney, Barking, Hounslow, Hendon, Islington, Newham, City of Westminster, Croydon, Acton, Cricklewood, Fulham, Southwark, Charlton and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| Barking |
Phone | |
| Hounslow |
Phone | |
| Hendon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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yel
(@yelizoznacar) reported
from
Enfield Lock, England
@EE service has been terrible lately
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Andrew Mawson
(@amawson) reported
from
Tottenham, England
@EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
-
Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!
-
Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE I have tried these but still not working. Still says SIM not provisioned for voice call
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
-
aneuropa
(@tanzanitebluee) reported
from
Barnet, England
@EE is there something wrong with your app it’s not working
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
-
Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Eileen Stevenson
(@StevensonEileen) reported
from
Barnet, England
@EE I am fed up with broadband I get this message every day & paying 4 no service MyPlace updateJust to let you know, we have a problem near Hendon which may be affecting service in the area Everything should be back to normal within 10 hours. We will continue to keep you updated
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE Hi, this issue has been resolved. I had to get a new SIM card
-
Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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nigel oakley
(@nigeloaks) reported
@EE Would you wave the 93 pound early upgrade fee for a 20 years plus customer?
-
s
(@simplymesss) reported
@EE your service is absolutely appauing one bar and the assistant I spoke to was no help at all will never recommend you to any one
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ℒ𝒆𝓪𝓱🕊
(@LeaBob_) reported
Why does @ee website never work!
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Harper
(@Harper_461) reported
@EE Broadband went down yesterday and was flashing aqua. Its now flashing yellow and I haven't had Internet since Friday. All your customer services are down and I need WiFi for my work. Is there anyway solution for this? I have already done everything the website says troubleshoot
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Russell Hughes
(@rushug) reported
@EE That i haven't enabled casting and need to call 150....ive spoken to twch support on multiple occasions who have all confirmed it is enabled but BT need to enable it their end
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Nick Edmondson
(@Nick_Edmondson) reported
Hi @EE please can you advise if this is a scam, as never had any issues payment wise in 15 years
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JunWook Kwak
(@bpwook) reported
@EE Is broadband service in Brentwood down? Router connected properly but no data is transferred. 0dn/0up
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Zeb
(@paul_zeb) reported
@EE How about you respond to at least one of my two complaint ongoing cases against you, that’d be nice. Highly unlikely but nice or just credit back the £100 you debited for a replacement phone you won’t send me. Or the insurance you miss-sold me! #EErshit
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AMREAZ
(@AM12EAZ) reported
@EE A kind notice to all ee users - the social media team don't really understand or have a clue about whether stock is in or not, if they are suffering service problems, or if their company they work for still exists as they are all working from home on Google for information.
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Ruth Stephens
(@Ruthiesteve) reported
@EE please can you tell me why I still have no phone signal, this is day 3