EE Outage Report in London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N, NW6, SE14, NW10, SE13, NW2, SW8 and SE1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (14%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: London, Waltham Forest, Hammersmith, Hackney, Poplar, Croydon, Harringay, Southwark, Loughton, Wandsworth, Hounslow, Camden Town, City of London, Ilford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!
-
Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
-
Gel
(@nash_gelnash) reported
from
Camden Town, England
@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
-
🇯🇲
(@Tay_hastings9) reported
from
Barnet, England
@EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing
-
Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
-
Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
-
Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
-
Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
-
Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
-
#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
-
Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
-
⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
-
Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
-
Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
-
Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
RyanDrinkwater
(@RyanDrinkwater2) reported
@Smartie_77 @EE Have you managed to get this working now as they’re not replying to me and mine is still not working
-
Mike Inglis
(@mike_inglis) reported
@EE just received this spam from 07917217956 Never been with yourselves telling me about an issue re billing.
-
Stuart Chalmers
(@flowbot0781) reported
@EE your broadband is awful
-
Mark
(@Vass88) reported
@EE network has been down all day, use the app to report the fault and it takes you to a phone number on your mobile. phone!!!! #muppets!
-
Marmite man
(@Dunga42046804) reported
@EE @BAFTAScotland Have you any comment to make on your advertising relationship with Rita Ora, who has twice in recent weeks broken a national medical safeguarding lockdown instruction.
-
RyanDrinkwater
(@RyanDrinkwater2) reported
@wilxywoo @EE Sorry to be nosey it’s not working on my phone, how did they fix this? As they’re not getting back to me
-
Tess
(@BARNEY74) reported
@dieselwaster @EE They don't reply, worst customer service I'm experiencing.
-
Paul Stocks
(@Paul_Stocks_IFA) reported
@simonnread @virginmobileuk Just ditched @EE as they said that the monthly bill for 'out of contract' handset was either £10 for 12 mths or £21 for rolling. They said the disparity is to reward loyalty. Having being with them for 15 years, I told them they weren't rewarding loyalty and decided to cancel.
-
Steve Bull
(@SteveBull75) reported
@roblamot @guardian Hope @EE do, imagine having that self centred little cow the face of your company. **** advert too
-
Mark
(@Vass88) reported
@EE network still down @VodafoneUK @ThreeUK