EE Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, SW8, SE27, E1, SW10, W4, SE10 and RM11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (28%)
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Total Blackout (17%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: Hackney, London, Bushey, Poplar, Lewisham, Tower Hamlets, Southwark, Islington, City of Westminster, Paddington, Camden Town, Stratford, Holborn, Hampton and Palmers Green.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
TV | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Radh (@radhthefirst) reported from East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Anit (@anit3) reported from Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Andy Smith (@SmudgerAndy) reported from Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Claire Champion (@Champion3Claire) reported from Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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mark garratt (@markjg65) reported from Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Brad (@bradders2203) reported from East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Ben Fisher (@BenFisherCT) reported from Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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James (@jfkent93) reported from Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Abigail K (@abikatldn) reported from Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Andy Whent (@andywhent) reported from Enfield Lock, England
@EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.
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Brad (@bradders2203) reported from East Ham, England
@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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Christian Rasmussen (@apoltix) reported from Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Richard Knights (@dknights) reported from Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Anit (@anit3) reported from Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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paul massey (@mass1976p) reported from Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Gareth Wyn (@garethwyn70) reported from Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Samantha-Jay Clegg (@07samanthajay) reported from Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chris james (@grimsby_james) reported from Grimsby, England
@EE hi i was wondering if there is a problem with the internet in Grimsby (dn34) its been shocking for over a week (contract up in feb, may move as its so intermittent)
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Surabhi Nanda (@NandaSurabhi) reported from Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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samuel (@DJSambob) reported from Snettisham, England
@EE hoping you can help. I spoke to an advisor earlier who promised to look into an unexpected charge on my account and phone me back. I still haven’t received my call back and the office is now closed.. really unhappy with this
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Paul Worth (@paulworth) reported from Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Gerald J Davies (@GerJDav) reported from Bronllys, Wales
@Nett13y @EE It’s terrible, I can see lots thinking it’s genuine
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David Kemp (@DavidKe45613452) reported from Camborne, England
@EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal
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peter (@peter33266430) reported from Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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David Moritz (@davidmoritz) reported from Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany