EE

EE Outage Report in London, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in London come from postal codes EC4R, E1, SW8, SW10, SE1, RM11, SE10 and E11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in London, England 11/13/2024 17:00

November 13: Problems at EE

EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent EE outage reports came from the following cities: Islington, East Ham, Lewisham, London, Ealing, Watford, City of Westminster, Woodford Green, Wembley, Camden Town, Tower Hamlets, Hampstead, Carshalton, Southwark and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomEast Ham Phone
United KingdomLewisham Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • JaneStaiano Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • custard71 𝕂𝕚𝕣𝕤𝕥𝕪 (@custard71) reported from Tottenham, England

    @EE my internet is down 🥺🥺🥺

  • acetrigger Ace (@acetrigger) reported from Walthamstow, England

    @EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

  • billyscott31 Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, England

    Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • spacecadet2231 spacecadet2231 (@spacecadet2231) reported

    @DanteSinclair @EE New EE customers should return their new handset and cancel their contracts!! Once committed they can apparently then charge you what the like. Then go with a provider who offers fixed prices for entire contract!!

  • kingaoliver2 NotSoMuch (@kingaoliver2) reported

    @ee don't even have the decency to offer a get out of contract option due to their extortionate price increase, trapping financially vulnerable people into contracts they can no longer afford. Well **** decency YOU ROBBING, SCAMMING, THIEVING *****!!!! End your contract ASAP!!

  • officialandyb24 Andrew (@officialandyb24) reported

    @EE I worked for you for 12 years… we both know that’s not entirely true as the “improvements” never happen… false promises.

  • MRossi86 Michael (@MRossi86) reported

    @EE @OliverFindlay Why can’t you pass the cost off to the networks that piggy back off of the EE network? Non of them pass this cost onto the customer! Going direct obviously isn’t the way to go anymore!

  • W999ndysworld Wendy Kirk (@W999ndysworld) reported

    @EE You have been no help so far so please just bring my tweet to Tracy’s attention and ask her to return to that chat as was promised

  • theratcliffe82 Remy & Kev (@theratcliffe82) reported

    @EE And just like that, my annual cost for my 2 lines has increased by £22.80... How the hell is that justified, when the majority of my monthly payment is paying for a handset. Surely the increase should only relate to the service you provide, and not a handset being bought.

  • _ihatetories_ andy (@_ihatetories_) reported

    So there you have it folks, @EE will continue to hold their nerve in robbing ******** out of you even when they know they've been found out, cheers for the phone guys.

  • Ben68023267 Ben (@Ben68023267) reported

    @HendoKp @EE If you're increasing prices to make "major network improvements" then why are you making % increases on people's contracts? The price of a contract largely depends on the price of the handset purchased with said contract. 1/2

  • TempoRoad Jason Johnson (@TempoRoad) reported

    @EE Hi. Wireless broadband's been down since Saturday in Randalstown area, Co Antrim. Only one very vague update. Can you advise of any progress please?

  • anngoodwin Ann Goodwin (@anngoodwin) reported

    @EE Difficult to enjoy yourself when you can’t access maps on your phone, and can’t communicate with other people if you want to meet up later. Never mind the endless hours waiting to speak to a human at EE when you have to phone daily. Day 6 still no roaming!!!