EE outages and service status in London, England
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- EE generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 19, 10:33 AM GMT+1.
- Internet (54%)
- Phone (18%)
- Wi-fi (15%)
- Total Blackout (8%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in London come from postal codes EC1N , NW6 , SE13 , SE11 , SW9 , SE14 , E14 and SW2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: City of London, London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 12 hours ago |
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Internet | 22 hours ago |
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Total Blackout | 3 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Suhail Patel (@suhailpatel) reported from London, England@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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IanEastLondon (@ianeastlondon) reported from City of London, EnglandI’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Faisal M (@Faysal_noor) reported from London, England@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Jimmy Ellison (@JimmyEllison15) reported from London, England@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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tariq tahir (@tariqtahir) reported from London, England@EE you’re service is as slow as mid 90s dial up speed
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, England@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Kevin Newman (@KevinWNewman) reported from London, England@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Stanley Motown (@stanleymotown) reported from London, EnglandHow do @sky and @EE both claim to be network of the year?
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Michael Snasdell (@MichaelSnasdell) reported from London, England@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
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Christopher Bartlett-Walford (@cobartlett) reported from London, England@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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The Hon. (@Star_Stef) reported from London, England@EE @LNonno_ I've been having the same issue for 3 days now.
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Paul Dunne (@ThemoonIHATEYOU) reported from London, England@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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raphael andrews (@rafandrews) reported from City of London, England@EE OMG I just realised I am OVER 40.( I have too lie down and take a pill or 3).Richard EGrant is a old guy.
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Marta Iglesias (@MartaIg88800241) reported from City of London, England@EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡
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Slickster (@slickster65) reported from City of London, England@EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long
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Ari Gork (@arigork) reported from City of London, England@DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.
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Andy Coxon (@andycoxonuk) reported from London, England@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Ari Gork (@arigork) reported from City of London, England@EE Possible network issues making and receiving calls in London area.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron J Fox (@official_ajfox) reported@EE the phone network all mlnth has been bloody awful! Who do i speak to on phone as this a joke
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Mathew.C.Mara (@tatsuo367) reported@alwaysMadManC87 @EE Tbf its so irritating that most voicemails dont give the option to cancel etc. When I worked on calls sometimes it goes to vm either without you realising or as you're hanging up or leaving notes yourself
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Martin Elliker (@MartinElliker) reported@EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??
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Darren Snow (@darrensnowecfc) reported@EE Then I find out that my tv order has been cancelled, and will not be delivered, and now I have to reorder again tomorrow, you’ve had a month, dreadful service, I’d better get my boxes by Friday
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Rhian (@rhiangibson_) reported@EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.
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Will Wright (@WillWri36918764) reported@EE @ee still doesn't work
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Bionic_KT (@bionic_KT) reported@WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now you’ve emailed once.
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Marc Lancaster (@Kiefer1667) reported@EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....
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Martin Elliker (@MartinElliker) reported@EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers
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Dean Ayass (@DeanAyass) reportedSo @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.