EE Outage Report in London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in London come from postal codes EC4R, SW8, SW10, RM11, SE1, E1, E11 and NW6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at EE
EE is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: Hackney, London, Southwark, Wembley, Loughton, Barnet, Lewisham, Fulham, Tower Hamlets, Paddington, City of Westminster, Croydon, Kensington, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Francis
(@francisuk1989) reported
from
Mill Hill East, England
@cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧
(@israel63) reported
from
Poplar, England
@EE What stress is listing with EE customers service
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ev3tonian
(@Ev3tonian) reported
Had @EE broadband for a few weeks and the service is down already, very poor. Gonna be cancelled I think.
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Nathan Blood
(@nattasswfc) reported
@EE hi I’ve been with EE for about 2 hours and already want to leave. Just been on the phone for 35 mins speaking to someone who hung up mud conversation because their office is closed. I’m trying to transfer my number. Can you help please?
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Mike Jasinski
(@Mike_Skinksy) reported
@EE hi my EE broadband appears to have an issue in Hastings, in the south east. The blue lights are flashing on the router so isn’t connecting. Are there any reported issues in the area. I have tried restarting the router etc
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VioletDragon
(@VioletDrag31413) reported
@EE Doesn't show any issues, been in different places today very flaky.
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J4SONLR
(@J4sonlr) reported
@EE Outcome is i left the company for a better one, got to pay early termination but worth it so i never have to deal with ee call centre incompetence again
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Viki Carter
(@CarterViki59560) reported
@EE Hi, I need to discuss a separate issue. I've been charged twice for two separate final bills (broadband) as well as overcharged for a 5g device that was an order error on your part. I really need this sorted and don't want the faff of ringing 150 and being passed from dep to dep
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KylieHolmes
(@KylieHolmes) reported
@EE @EE @ofcom offered me partial compensation but left me in a worse financial position. I’ve asked for a deadlock letter. 20 years as a customer clearly counts for nothing. #EEfail #CustomerService
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KylieHolmes
(@KylieHolmes) reported
@EE I’ve been a loyal customer for 20 years — clearly that means nothing. Misleading, inconsistent, unacceptable. #EEfail #DoBetter
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KylieHolmes
(@KylieHolmes) reported
@EE your service has been a joke. Told to return equipment in a carrier bag (??), 5 post offices said no. You’ve taken an extra £70 and offered me £30 in return. Misleading info, useless support — do better. #EEfail
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Craig Horn
(@HornCraig) reported
@EE Don't get anything from EE, I have an ongoing dispute and after 6 weeks, hours on the phone to 150 and 7 emails absolutely no response. I have been a loyal customer for 13 years and spend over £200.00 a month, goodbye EE when my contract ends.