EE Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, SW8, EC1N, RM11, SE1, NW6, E11 and SE11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: London, Newham, City of London, Ilford, Wandsworth, Harringay, Southwark, Hackney, Harrow, Waltham Forest, Hammersmith, Fulham, Paddington, Croydon and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Newham |
Phone | |
| City of London |
Phone | |
| Ilford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
-
David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
-
Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
-
holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
-
🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
-
Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
-
Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
-
Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
-
John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
-
Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Day
(@nathan_day) reported
Hi @EE - your IVR won't let me speak to a human about a Flex Plan issue. Please can you help me do that?!
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sean
(@zem2005) reported
@EE Still got no signal after a bloody week!! Load of rubbish!!
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Vroomfondel
(@Vroomfondelll) reported
@EE No signal in Wasdale - none - until I reached the top of Kirk Fell at 2,500 ft. Why?
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RC
(@richandprecious) reported
So @EE is reintroducing roaming costs in Europe. What a slap in the face and a broken promise... Come contract renewal I will take the families 4 contracts (currently 120/month) to a new provider. Might as well cancel the broadband as well
-
Alexandra Petropoulos
(@londonflute) reported
Newsflash! @VodafoneUK still aren't helping me. I'm still having to teach my lessons on my @EE personal hotspot... which is way faster and more reliable. AND their customer service is 1000000x better. (what's wrong with this picture??) VODAFONE IS A COMPLETE FARCE OF A COMPANY!
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Gary Day-Ellison
(@GaryDayEllison) reported
@EE Tried everything. It happens every day many times. The BT line from the exchange box is too poor for the job. Neighbours have same problem.
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ً
(@AbbieLWeedall) reported
@EE internet is awful.
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Tom Evans
(@Tomevans61) reported
@JamesGroves__ @EE I’m with you on this, fed up of paying a fortune to use my WiFi to make a call , they got our pants down james
-
HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer
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Grant Bowley
(@AlmightyGLB) reported
@EE Fake as ****.