EE Outage Report in London, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in London come from postal codes EC4R, SW8, E11, SW10, RM11, SE27, SW1V and W4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in London, England 07/18/2024 16:30

July 18: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wembley, Lewisham, Croydon, Islington, Fulham, Southwark, Brentford, Edgware, Colindale, Harrow, Streatham, City of Westminster and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomTower Hamlets Internet
United KingdomWembley Phone
United KingdomLewisham Internet
United KingdomLewisham Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Mazipita Mazi Pita® 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @cuppymusic Don't worry I will get it from my network provider @EE

  • Darkberry87 KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • jacksneddon_0 Jacksneddon (@jacksneddon_0) reported from Wandsworth, England

    Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

  • rafandrews raphael andrews (@rafandrews) reported from City of London, England

    @EE OMG I just realised I am OVER 40.( I have too lie down and take a pill or 3).Richard EGrant is a old guy.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

  • jfrncs_ John Francis (@jfrncs_) reported from Camden Town, England

    I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @EE Thanks I have done so. I need to go out soon and I have no service at all 😫

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • cfcc76670af1430 Theo (@cfcc76670af1430) reported from Croydon, England

    @EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @EE Possible network issues making and receiving calls in London area.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SwannCharlotte1 PlasticDoll👄 (@SwannCharlotte1) reported

    @EE My 4G has gone down? Any updates?

  • PaulDav86486288 Legacy Magpie (@PaulDav86486288) reported

    @EE Is this going to take long , I’ve had data and call issues all day ?

  • SonalT92 Sonal Trivedi (@SonalT92) reported

    @EE Please be quick! I thought my phone was the issue

  • garetharmstron1 gareth armstrong (@garetharmstron1) reported

    @EE So are ee going to give customers a refund for what we have payed or paying for but can't use and what about charges added on to bills because we can't pay them through the app as that is down also

  • ClampRachael rachael clamp (@ClampRachael) reported

    @EE Whats the point of updating on here because if we leave the house we have no internet. When will this issue be fixed.

  • juanpaulb Juanpablo (@juanpaulb) reported

    @EE Been down since 12 pm and they don't tell anyone and they're a telecommunications company, typical BT.

  • chocomarmite Benson (@chocomarmite) reported

    @EE Took you all long enough to finally admit there’s an issue

  • beela7861 Nabila Qaisar-Aziz (@beela7861) reported

    @EE It’s ridiculous Iv been having on going issues and keep going back and forwards and getting no where

  • anharmiah25 Anhar miah (@anharmiah25) reported

    @EE sort your network out. Been dodgy all day.

  • mikaallyy mikaally (@mikaallyy) reported

    @EE It’s been 4 hours🥴🥴 this network is so expensive and crunchy