EE outages and service status in London, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Sep 9, 12:17 AM GMT+1.
- Internet (59%)
- Wi-fi (13%)
- Phone (13%)
- E-mail (8%)
- Total Blackout (6%)
- TV (1%)
The latest reports from users having issues in London come from postal codes EC1N , NW6 , SE14 , SW2 , E2 , E14 , SE13 and SW1Y .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 4 hours ago |
|
London
|
Internet | 2 days ago |
|
London
|
Phone | 3 days ago |
|
London
|
Phone | 3 days ago |
|
London
|
Internet | 4 days ago |
|
London
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
Community Discussion
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EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Jimmy Ellison (@JimmyEllison15) reported from London, England@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, England@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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DomLee1987 (@DomLee1987) reported from London, England@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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John (@SaffaJohn) reported from City of London, England@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Billy (@billyscott31) reported from City of London, England@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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lisa lou (@lisa661974) reported from London, England@EE is there a problem with your mobile data this evening.
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William Clark (@Will527) reported from London, England@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific
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Rory McCarron (@CyclingLawLDN) reported from London, England@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Rob Cockerton (@bertie_cee) reported from London, England@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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🍋 (@mouseldn) reported from London, England@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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DomLee1987 (@DomLee1987) reported from London, England@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Lynsey (@Lynseym247) reported from City of London, England@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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tariq tahir (@tariqtahir) reported from London, England@EE you’re service is as slow as mid 90s dial up speed
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Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England@EE I never got a reply to my message about sponsorship
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Trevor Benton (@TrevBenton79) reported from City of London, England@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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G R A Y B U R N (@PaulGrayburn) reported from City of London, England@EE But I’m expected to carry on paying for a poor service?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dudley (@agoldentale) reported@EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either
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micka9990 (@Michael66108716) reported@EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have
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Andrew Robinson (@apr9999) reported@EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.
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Peter Jordan (@jordanpaj) reported@EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.
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Wozza (@Wozza777) reported@LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec
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Zach McElroy (@ZachMcElroy1) reported@EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account
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Kate (@kitkat_wba) reportedActually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.
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SuePen (@SuePen5) reported@Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days
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Craig Johnson (@j300hno) reportedIs it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out
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Also Stu (@stuinweymouth) reported@EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. It’s not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice