EE outages and service status in London, England
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Full Outage Map
- EE generated 3 outage signals in the last 24 hours around London, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 14, 11:13 PM GMT+1.
- Internet (58%)
- Wi-fi (14%)
- Phone (14%)
- E-mail (10%)
- Total Blackout (5%)
The latest reports from users having issues in London come from postal codes EC1N , NW6 , SE14 , NW10 , NW2 , E14 , E1W and SE2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: London, City of London, City of Westminster, and Lambeth.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 10 hours ago |
|
London
|
Internet | 14 hours ago |
|
London
|
Internet | 19 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Josephine Bakah (@BakahJosephine) reported from London, England@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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John (@SaffaJohn) reported from City of London, England@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Dami (@senorfenty) reported from London, EnglandEE has been moving mad lately . My signal is so disgusting @EE please sort it out
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GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England@EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now
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Tony L (@TBone1170) reported from London, England@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Markus Mühlberger (@mmuehlberger) reported from London, England@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Samuel Quandoh (@squandoh) reported from City of London, England@EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.
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Lynsey (@Lynseym247) reported from City of London, England@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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Fraser Hardy (@FraserHardy_uk) reported from City of London, England@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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Ari Gork (@arigork) reported from City of London, England@DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.
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William Clark (@Will527) reported from London, England@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Evadne W. (@evadne) reported from City of London, England@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Jason Starman QBE 💙 (@starmanuk) reported from London, England@EE I'm currently receiving no service in southeast London. Is there an outage?
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Yusif Ali (@yusif0ali) reported from London, England@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Rajesh Dhulashia (@rajeshdhulashia) reported from London, England@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Bruno🎗 (@OnlyMe66666) reported from London, England@EE your website and changing login details is a nightmare
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steveo (@SteveA39845825) reported@EE The app is still not working! Have deleted and re installed... no change.
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lee harris (@leeharris85) reported@EE how do you make a complaint about customer service?
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Ian Wardell (@ian_wardell) reported@EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.
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S.O.X (@SexOffenderX) reported@Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄
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Tim Hall (@thelimplettuce) reported@EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reportedyet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄
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Big M! (@MforMeya) reported@EE what sort of horrible network are you guys operating lately? Please dpmo 😒
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog