EE outages and service status in London, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 19, 6:04 PM GMT+1.
- Internet (47%)
- Phone (25%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in London come from postal codes EC1N , NW6 , SE14 , NW10 , SW9 , SE4 , SW19 and E14 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, City of London, and Lambeth.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Stanley Motown (@stanleymotown) reported from London, EnglandHow do @sky and @EE both claim to be network of the year?
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🍋 (@mouseldn) reported from London, England@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Rob Cockerton (@bertie_cee) reported from London, England@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Azer Turan (@Azer__Turan) reported from City of London, EnglandI want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
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The Hon. (@Star_Stef) reported from London, England@EE @LNonno_ I've been having the same issue for 3 days now.
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John (@SaffaJohn) reported from City of London, England@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Ari Gork (@arigork) reported from City of London, England@EE Possible network issues making and receiving calls in London area.
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The Burtons (@smartpicsuk) reported from London, England@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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DomLee1987 (@DomLee1987) reported from London, England@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Andy Coxon (@andycoxonuk) reported from London, England@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Michael Snasdell (@MichaelSnasdell) reported from London, EnglandThanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.
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Fraser Hardy (@FraserHardy_uk) reported from City of London, England@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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Rajesh Dhulashia (@rajeshdhulashia) reported from London, England@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Evadne W. (@evadne) reported from City of London, England@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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Markus Mühlberger (@mmuehlberger) reported from London, England@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Ari Gork (@arigork) reported from City of London, England@DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Michael Snasdell (@MichaelSnasdell) reported from London, England@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
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Lynsey (@Lynseym247) reported from City of London, England@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
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DomLee1987 (@DomLee1987) reported from London, England@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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Dave Thompson (@dave7hompson) reported@EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)
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Melindi Scott (@melindiscott) reported@MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN
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huw (@jonsie) reported@EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know
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barbara north (@barbaranorth1) reported@EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?
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Simon Whale ™ (@Simon_Whale) reported@EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service
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Michelle Masson 🙃 (@shellm1971) reported@EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.
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Chris Fenton (@chrisfenton7) reported@EE I have an issue with my device. It's not listed on the repair section on the website to book a repair. What should I do?
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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Richard Sandor Jakovics Ferrari Fury Dior (@Ricsi95baby) reportedI have never been to Kilburn in my life @EE maybe confusing me with some fat Irish dosser