EE outages and service status in London, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 31, 2:09 PM GMT+1.
- Internet (63%)
- Phone (17%)
- Wi-fi (8%)
- Total Blackout (7%)
- E-mail (5%)
The latest reports from users having issues in London come from postal codes EC1N , SE14 , SW2 , E14 , NW10 , SW16 , NW6 and NW2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, City of London, and Lambeth.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 42 minutes ago |
|
London
|
Internet | 20 hours ago |
|
London
|
Internet | 1 day ago |
|
City of Westminster
|
Internet | 2 days ago |
|
London
|
Total Blackout | 2 days ago |
|
London
|
Phone | 3 days ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Shane Gillespie (@ShaneGillespie) reported from London, EnglandI’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
-
Slickster (@slickster65) reported from City of London, England@EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long
-
Rory McCarron (@CyclingLawLDN) reported from London, England@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
-
Ari Gork (@arigork) reported from City of London, England@DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)
-
William Clark (@Will527) reported from London, England@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
-
G R A Y B U R N (@PaulGrayburn) reported from City of London, England@EE But I’m expected to carry on paying for a poor service?
-
Suhail Patel (@suhailpatel) reported from London, England@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
-
Samuel Quandoh (@squandoh) reported from City of London, England@EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.
-
Michael Snasdell (@MichaelSnasdell) reported from London, EnglandThanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.
-
Lynsey (@Lynseym247) reported from City of London, England@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
-
‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
-
Marta Iglesias (@MartaIg88800241) reported from City of London, England@EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡
-
Rajesh Dhulashia (@rajeshdhulashia) reported from London, England@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
-
Josephine Bakah (@BakahJosephine) reported from London, England@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
-
Life of Nads (@life_of_nads) reported from City of London, England@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
-
Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific
-
Markus Mühlberger (@mmuehlberger) reported from London, England@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
-
Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
-
Faisal M (@Faysal_noor) reported from London, England@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
-
Amanda (@amandab_UK) reported from London, England@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
peter bruce🐟 (@peterbruce) reported@EE you can also tell open reach engineer not to turn up to carry out installation because he will be turned away, it will be video recorded and posted here if he does turn up , to reiterate the customer wishes to cancel within 14 days cooling off period which you are refusing .
-
Mols 🦋 (@mollyalice_) reported@EE why don’t i have any signal at all? i’ve done all the device resets and i have checked my postcode but if i come off wifi i cannot use my phone at all….
-
Surinder (@SurinderRehal) reported@EE 0r bt or whatever they call themselves- equally as useless as each other. It’s taken me all day today trying to get connected to a service. Spoke to the Guide three times and got cut off each time issue not resolved. I do really need it sorted quickly or I’m off the sky
-
J G L (@smartmama) reported@EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.
-
Sam Gray (@vespasam) reported@EE The bigger concern is why the seal is broken? I thought the item was New? I have never bought a PlayStation product with a broken seal
-
peter bruce🐟 (@peterbruce) reported@EE hello EE I'm assisting a 83 year old pensioner to cancel a not yet started service she mistakingly signed up for yesterday, I called you and spoke to Sebi who closed it and said she would receive email confirmation , this was 9am when will email be sent please? Nothing yet?
-
Carl bell (@carlbell85) reported@EE your e Sims don't work just been in your shop and they still couldn't get it working I am not paying that part of the bill now , as I can't speak to you online and your shop could not help
-
John (@j199024) reported@EE Just out of curiousty as there been an outage of broadband on your end as there is no Internet coming through our router and it's also effecting the TV.
-
JD🇬🇧 (@littlemissj74) reported@EE They said they cannot help as I don't have access to the settings on the phone. Because it is a new bloody phone and I can't set up with out the working SIM!
-
IndianAlways (@IyengarPallavi) reported@EE Really, when ur tech team is not interested to take call, how would it resolve my issue