EE

EE Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC1N, NW6, SE14, NW10, SE13, NW2, SW8 and SE1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in London, England 11/13/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent EE outage reports came from the following cities: London, Waltham Forest, Hammersmith, Hackney, Poplar, Croydon, Harringay, Southwark, Loughton, Wandsworth, Hounslow, Camden Town, City of London, Ilford and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWaltham Forest Wi-fi
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • nash_gelnash Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • Tay_hastings9 🇯🇲 (@Tay_hastings9) reported from Barnet, England

    @EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanDrinkwater2 RyanDrinkwater (@RyanDrinkwater2) reported

    @Smartie_77 @EE Have you managed to get this working now as they’re not replying to me and mine is still not working

  • mike_inglis Mike Inglis (@mike_inglis) reported

    @EE just received this spam from 07917217956 Never been with yourselves telling me about an issue re billing.

  • flowbot0781 Stuart Chalmers (@flowbot0781) reported

    @EE your broadband is awful

  • Vass88 Mark (@Vass88) reported

    @EE network has been down all day, use the app to report the fault and it takes you to a phone number on your mobile. phone!!!! #muppets!

  • Dunga42046804 Marmite man (@Dunga42046804) reported

    @EE @BAFTAScotland Have you any comment to make on your advertising relationship with Rita Ora, who has twice in recent weeks broken a national medical safeguarding lockdown instruction.

  • RyanDrinkwater2 RyanDrinkwater (@RyanDrinkwater2) reported

    @wilxywoo @EE Sorry to be nosey it’s not working on my phone, how did they fix this? As they’re not getting back to me

  • BARNEY74 Tess (@BARNEY74) reported

    @dieselwaster @EE They don't reply, worst customer service I'm experiencing.

  • Paul_Stocks_IFA Paul Stocks (@Paul_Stocks_IFA) reported

    @simonnread @virginmobileuk Just ditched @EE as they said that the monthly bill for 'out of contract' handset was either £10 for 12 mths or £21 for rolling. They said the disparity is to reward loyalty. Having being with them for 15 years, I told them they weren't rewarding loyalty and decided to cancel.

  • SteveBull75 Steve Bull (@SteveBull75) reported

    @roblamot @guardian Hope @EE do, imagine having that self centred little cow the face of your company. **** advert too

  • Vass88 Mark (@Vass88) reported

    @EE network still down @VodafoneUK @ThreeUK