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EE Outage Report in Esher, Surrey, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Esher, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Esher, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, London, Redhill, Hayes, Wandsworth, Weybridge, City of Westminster, Paddington, Camden Town, Hounslow, Islington, City of London, Fulham, and Epsom.

CityProblem TypeReport Time
Hammersmith Internet 7 minutes ago
Croydon Internet 3 hours ago
London Phone 4 hours ago
Redhill Internet 11 hours ago
Hayes Internet 1 day ago
London Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • philford
    pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • senorfenty
    Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • fuhirees
    Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • Fanboy2001
    Vick (@Fanboy2001) reported from Slough, England

    @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • maryyasmine
    #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • AndrewStewart88
    Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • nikihutchinson
    Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • WellpaddedPaddy
    WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • argen
    Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • WellpaddedPaddy
    WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • GIN_SHAMASI
    🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • rajeshdhulashia
    Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_TheRed
    Mark_TheRed (@Mark_TheRed) reported

    @Jackson_dixon_d @EE Zeroes to do with you big nose , stick to **** you know the facts about as opposed to my ramblings ya pest

  • ConsumerCouncil
    The Consumer Council (Northern Ireland) (@ConsumerCouncil) reported

    @HendyC163 @EE @dpdireland Hi Hendy. Your contract is with EE therefore it is their responsibility to ensure your parcel arrives. If your parcel does not arrive on time, EE is liable to send you a replacement or refund. It is EE's responsibility to deal with DPD as EE has sub-contracted their service.

  • nabuchanan_
    Naomi (@nabuchanan_) reported

    @EE I have had appalling phone signal in glasgow this week which has impacted my work. has anyone else noticed this? #ee #phonesignal

  • YellowCloud14
    YellowCloud (@YellowCloud14) reported

    @EE is there an issue with service in my area? Yesterday & today my calls are intermittent quality both ways so trying to have a conversation is impossible. I need my phone all day as I wfh so it’s a bit of a nightmare. My postcode is CF37 if you need to run any checks?

  • BryanB_LFC
    Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported

    @EE I wish 150 and the stores would speak to each other. I'm very disappointed in your customer service.

  • hochengah
    Hoho Cheng (@hochengah) reported

    @EE Hello! BB service in SK1 3TZ down, is it a local problem? The connection downs suddenly. :)

  • Josacco25
    Joanna Parker (@Josacco25) reported

    @EE you're customer service this week has been shocking. I was promised a call back today at 445pm and of course nothing! I have a technical issue and I was on the phone this morning for over an 1hr and was promised a call back. Not impressed and problem still not solved.

  • Yorkshireguy23
    Owen Vincent (@Yorkshireguy23) reported

    Always getting texts, work being done in the area but still awful no signal @EE !!

  • lydiaprice
    lyds (@lydiaprice) reported

    @EE can I ask why you have the audacity to put my phone bill up and yet for the past month I constantly get texts from you guys saying you’re doing work in my area meaning I won’t have signal for days on end???

  • KaneFulton
    Kane Fulton (@KaneFulton) reported

    @EE Realise this is now a dated ad, but for anybody who reads it: EE is now *awful* in central Leeds. It degraded severely since pre-Covid down from avg of 30-40Mbps to less than 10Mbps on 5G. You tell EE and they just ask you to report speed stats. Never seen any evidence of action.