EE Outage in Slough, England

@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

How do @sky and @EE both claim to be network of the year?

@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

@EE got a new pay as you go sim, using unlocked iphone 8. Only gives me 1 bar of service anywhere and data never works. Is there something I'm missing or have I wasted my money?

@EE @AmazonUK I have a PAYM SIM specifically for Alexa and calls frequently go to Voicemail. How do I troubleshoot? Who do I raise the issue with?

@EE @casssprawling My ee app exactly the same. Just been like this for over a week now. I've heard a few reporting the same issue now.

@EE Still not working

@EE How can I speak to an agent ? I’m a new customer, I’ve been over charged x no customer service to ring.!

@EE The tweet is as more to point out that your app and website are very unreliable and crash and have problems more times then they actually work. You offering to help kind of defeats the purpose of having an app or website

@EE @Ofcom @DailyMirror complaint ref: 14800601 I found ‘Kirsty’ from the #EE executive account team to be very intimidating and blackmailing towards myself in regards to dealing with my complaint of very poor network coverage/service from #EE very disappointing. 👎👎👎

@EE hi, the app (android, uk) isn't working for me. Is it common problem?

@matheknitician @EE I think for every mainstream provider, someone, possibly several someones, advised against them. That's the problem. I also checked some of the less well-known ones, and they said they couldn't supply our address. Once it's sorted I'm sure it will be fine, it's the transition.

@EE Hi guys, still waiting for replies from earlier, it may have been missed. Network appears to be out in some Harrow areas. Any news?