EE Outage Report in High Wycombe, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in High Wycombe come from postal codes HP12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in High Wycombe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent EE outage reports came from the following cities: Slough, Rickmansworth, Reading, Uxbridge, Bourne End, Uxbridge, Berkhamsted, Amersham, Chinnor, Haddenham, High Wycombe, Thame, Maidenhead, Gerrards Cross and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Sharon Sandhu
(@gooness78) reported
from
Slough, England
@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@EE my advice is to not use EE and switch to virgin. I will be now I’ve been treated so badly!! Rude and inept service
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
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peter
(@peter33266430) reported
from
Slough, England
@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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peter
(@peter33266430) reported
from
Slough, England
@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
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peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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Andrew O'Connor
(@Wharfemeister) reported
from
Cholesbury-cum-St. Leonards, England
@chefandiwalker @EE 1 basic rule. Ask for disconnections. They have more power than telesales as its their job to keep you as a customer. Same in any contractual commitment with any supplier. It works. Trust me.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X
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peter
(@peter33266430) reported
from
Slough, England
@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Holt
(@CrantockQuarry) reported
@TurnipRail @EE “New and upgrading customers only” so perhaps not an issue. Would you like a lovely upgrade sir? £2 per day doesn’t seem too bad for short visits.
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Kevin 🇬🇧🏴🇺🇸
(@krbeveridge) reported
I’m happy enough to cancel my @EE contract when it’s up for renewal after what must be 20 years. Shove roaming charges where the sun don’t shine #EE #RoamingCharges
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Urban Collective
(@collectiveurban) reported
After the catalogue of issues with @EE broadband during lockdown credit where it’s due, the engineer who came to relocate everything back to the office yesterday was great!
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Michael Bronstein
(@mmbronstein) reported
@EE Don’t bullshit. In what way is this “leading” customer service, and how come you did not apply “small charges” while the law required you not to? This is blatant and egregious profiteering. Shame on you. You will not see a penny of my money.
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Austin S
(@als26uk) reported
@EE Thanks for replying. I have no problem with you investing to ensure a great service but don't take your customers for granted. And if what I read is true and you are charging £2 per day for this, I for one would not call this SMALL!
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Austin S
(@als26uk) reported
@EE Thanks for replying. May I suggest that you tell your customers as quickly as poossible what you intend you to do, including cost. I have no problem with you investing to ensure a great service but don't take your customers for granted.
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Paul Scrafton
(@Scrafflad) reported
@EE @stephanieb7301 Investment should come from profits not by price gouging your customers, even though it won't affect me as I already have a contract, I will be leaving you on principle when my contract ends. Awful awful decision.
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John Welsh
(@Welsh18John) reported
@EE given your decision to bring back roaming charges in Europe, can I cancel all my contracts with you?
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Ethan
(@DEMO__E) reported
@EE @AdiGaskell Your network is crap always has been always will be.
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Chris Rogan
(@chrisrogan) reported
@bazzacollins @EE just using their customers future holidays to pay for ripping out #HUAWEI network gear